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Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness. If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role. WHAT YOU’LL ACHIEVE - Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion. - Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes. - Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership. - Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met. - Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals. - Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value. - Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion. - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down - Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs. SKILLS YOU’LL NEED TO BRING - Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy. - Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation. - Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it. - Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account. - Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans. - Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams. - Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team. - Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity. - Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership. - Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers. - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems. - You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes. NICE TO HAVES - Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes. - Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management. - Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership. - Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path. - Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model. - Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry helps over 4 million developers understand and resolve issues in their applications. Behind every error, performance trace, replay, and log is a large-scale data platform responsible for storing, querying, and analyzing massive volumes of telemetry data. We're looking for an Engineering Manager to lead our Events Analytics Platform (EAP) team, which builds and operates the distributed data systems powering Sentry's products. The team manages petabytes of data and develops high-performance analytical infrastructure using technologies like ClickHouse, enabling fast, complex queries across billions of records. As Sentry grows, so do the technical challenges. The team is evolving its storage and query infrastructure to support increasing data volumes, more complex analytical workloads, and unified access to different types of telemetry data. EAP also provides the data foundation for Seer, Sentry's AI-powered debugging agent, enabling AI systems to access the production context needed to investigate and resolve issues. In this role, you'll lead a team of engineers tackling complex distributed systems challenges while balancing architectural improvements with the reliability and performance of production systems. You'll bring strong technical judgment, guide engineering decisions, and work closely with product engineering teams to build capabilities that directly impact the developer experience. This is an opportunity to lead a critical part of Sentry's infrastructure, solve challenging problems at scale, and shape how developers and AI-powered tools interact with application data. WHAT YOU'LL DO - Lead and develop a team of engineers working on large-scale distributed data systems, fostering technical excellence, ownership, collaboration, and professional growth. - Drive technical execution and architectural decisions across EAP's storage and query infrastructure, balancing scalability, reliability, performance, and long-term maintainability. - Build and evolve analytical data systems supporting complex queries, high-throughput workloads, and efficient access to petabytes of event data. - Guide the evolution of EAP's architecture, including query optimization, storage and compute separation, and the unification of different event types into a common analytical platform. - Own the operational health of the platform, leading efforts to improve reliability, troubleshoot production issues, manage incidents, and address scaling challenges. - Partner with product engineering teams to understand their technical requirements, make informed tradeoffs, and deliver platform capabilities that support new product experiences. - Support Sentry's AI-powered capabilities by ensuring the platform efficiently serves the analytical workloads and production context required by Seer and other AI-driven experiences. - Set clear priorities and drive projects from design through production, helping the team execute effectively while managing competing technical and product needs. YOU'LL LOVE THIS JOB IF YOU - Enjoy leading engineers while staying closely involved in technical discussions, architecture, and complex problem-solving. - Get excited about building and operating large-scale distributed systems where performance, reliability, and efficiency matter. - Have a strong interest in analytical databases, storage engines, query systems, and the engineering challenges behind processing massive volumes of data. - Like working through difficult technical tradeoffs and turning ambiguous requirements into practical engineering solutions. - Take pride in building reliable production systems, understanding how they behave under load, and continuously improving their performance. - Enjoy collaborating with product engineering teams and understanding how infrastructure decisions influence the end-user experience. - Want to lead a team whose work directly supports Sentry's core products and growing AI-powered capabilities. QUALIFICATIONS - Significant professional software engineering experience, including experience managing and developing engineers, leading technical projects, and driving engineering execution. - Strong technical background in distributed systems, data infrastructure, analytical databases, or large-scale backend systems. - Hands-on experience building, scaling, or operating complex data-intensive systems, with depth in at least one of the following: - Analytical database infrastructure: Operating, scaling, optimizing, or maintaining OLAP systems such as ClickHouse, Apache Pinot, Apache Druid, or similar technologies in production. - Complex distributed data platforms: Designing and building sophisticated systems using analytical databases or distributed storage technologies as foundational components, with meaningful ownership of the underlying architecture, performance, and reliability. - Experience making architectural decisions and technical tradeoffs involving system scalability, performance, reliability, or operational complexity. - Demonstrated ownership of production systems, including troubleshooting, incident response, performance optimization, and operational improvements. - Experience leading engineering projects from technical design through implementation, deployment, and ongoing operations. - Strong communication and collaboration skills, including the ability to work with cross-functional stakeholders and translate technical requirements into actionable engineering priorities. Bonus points for: - Experience with ClickHouse, Pinot, Druid, or other column-oriented analytical databases. - Experience with query optimization, analytical storage architecture, or high-throughput data processing. - Experience building infrastructure for observability, telemetry, developer tools, or event-driven applications. - Experience working closely with product engineering teams to develop infrastructure supporting customer-facing features. - Proficiency with Python, Rust, or similar backend programming languages. Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow. The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry's Infrastructure Engineering team focuses on making operating Sentry simple, safe, and seamless for the rest of the engineering organization. The team builds and operates foundational infrastructure, internal control and configuration systems, and the tooling and automation that allow engineers to deploy, manage, and safely operate production services at scale without needing to understand the underlying infrastructure complexity. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the foundational infrastructure, internal control systems, and developer-facing tools that enable Sentry's engineering teams to operate production services safely and efficiently at scale. This team focuses on making infrastructure easier to use and manage through automation, self-service tooling, and software abstractions that reduce operational complexity. You'll be responsible for the team's technical direction, execution, reliability, and growth, while partnering with engineering teams across Sentry to identify and solve shared infrastructure challenges. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its infrastructure and operational model as the company grows. IN THIS ROLE YOU WILL - Lead a team of engineers building and evolving the shared infrastructure, internal control systems, and developer-facing tools that Sentry's engineering teams rely on. - Drive improvements to infrastructure automation, configuration management, production safety, and developer self-service, making complex infrastructure easier and safer to operate. - Define and execute the team's technical roadmap, working with senior engineers to make sound architectural decisions and prioritize investments in reliability, scalability, and operational efficiency. - Develop engineers at different levels through coaching, mentorship, clear expectations, and opportunities for technical growth and ownership. - Build a healthy, high-performing team culture focused on accountability, continuous improvement, and delivering measurable impact. - Partner with Production Engineering, SRE, Developer Infrastructure, and other engineering teams to identify shared infrastructure challenges, establish standards, and improve developer workflows. - Balance operational needs with longer-term platform investments, reducing manual work and building scalable solutions rather than relying on one-off fixes. - Own the reliability, adoption, and ongoing evolution of the team's platforms and tools, ensuring they deliver meaningful value to the engineers who depend on them. YOU'LL LOVE THIS JOB IF YOU - Enjoy building infrastructure platforms and tools that make operating complex production systems simpler for other engineers. - Like solving infrastructure challenges through software engineering, automation, and self-service abstractions rather than relying on manual operations. - Believe in using proven technologies and choosing reliable, maintainable solutions over unnecessary complexity. - Think about scalability, reliability, and cost efficiency from the beginning, and prefer building solutions that serve many engineering teams rather than one. - Enjoy working across engineering organizations, understanding different teams' needs, and influencing technical decisions and platform adoption. - Take pride in developing engineers, building strong teams, and creating opportunities for people to take on greater technical ownership. - Value clear priorities, measurable outcomes, and delivering infrastructure improvements that make a lasting difference. - Want to work on technically challenging infrastructure problems while helping shape the team's long-term direction. QUALIFICATIONS - 10+ years of software engineering experience, ideally with a focus on infrastructure engineering, platform engineering, distributed systems, or infrastructure automation. - 4+ years of engineering management experience, including leading, developing, and growing teams of software engineers. - Experience leading the architecture, development, or evolution of shared infrastructure platforms, internal developer platforms, or distributed production systems. - Strong software engineering foundation, with experience in backend or systems programming languages such as Python, Go, Rust, or similar. - Hands-on technical experience with cloud infrastructure and familiarity with Kubernetes, Terraform or similar infrastructure-as-code tooling, and infrastructure automation. - Experience building or operating production infrastructure, with an understanding of reliability, scalability, operational risk, and incident management. - Demonstrated ability to define technical direction, evaluate architectural tradeoffs, and lead complex engineering initiatives from planning through delivery. - Experience coaching engineers, developing technical leaders, and building healthy, accountable engineering teams. - Strong technical communication skills and a track record of influencing decisions and aligning priorities across engineering teams and leadership. - Comfortable working across organizational boundaries and partnering with infrastructure, platform, and product engineering teams. The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling. Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment. The team and how they connect You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams. Initially, you will focus on: ➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices ➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs ➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response Where and how you can work This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person. Here are some of the things we are looking for ➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations. ➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high. ➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well. ➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running. ➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work. ➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling. Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment. The team and how they connect You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams. Initially, you will focus on: ➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices ➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs ➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response Where and how you can work This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person. Here are some of the things we are looking for ➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations. ➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high. ➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well. ➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running. ➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work. ➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for an experienced Singapore-based Public Policy expert to lead Anthropic’s policy engagement in Singapore and across the region. In this role, you will advance practical AI governance and support Anthropic’s commercial expansion by building strategic relationships with Southeast Asian government authorities, developing substantive policy positions and papers, and engaging in regular outreach to drive progress in AI policy and AI safety. You will draw upon established relationships with key policymakers and their staff to shape how the region approaches AI regulation and safety during a critical period of governance development. As part of this role, you will collaborate with a dynamic, geographically distributed policy team on a variety of projects, including analyzing policy proposals, drafting submissions to requests for public comment, planning and executing policy campaigns in Southeast Asia, and providing policy advice to technical colleagues. This is a foundational hire — you will be building Anthropic’s policy presence in Singapore and the region from the ground up. In this role, you will: Conduct comprehensive mapping of key Southeast Asian AI policy stakeholders and build strategic relationships with government and regional multilateral officials, think tank researchers, and civil society leaders Brief a diverse set of policy and research actors looking to better understand AI safety and AI policy opportunities in the Southeast Asia context Convene diverse stakeholders and speak at policy events such as research announcements, discussion panels, or workshops on AI safety topics Analyze emerging legislation and develop Anthropic’s engagement strategy, including preparing substantive policy submissions and response documents Support senior colleagues in external engagements by preparing meeting briefs and taking action on follow-up requests Develop new programming and generate opportunities for Anthropic to regularly engage with regional policymakers, think tanks, and non-profit organizations Collaborate with policy and technical teams to translate Anthropic research into concrete policy proposals, stakeholder education, and thought leadership opportunities tailored to national regulatory environments Develop and amplify public submissions, responses to requests for information (RFI), and policy memos written by Anthropic to drive positive change in AI policy Partner with non-profit organizations and academic researchers to publish discussion papers and policy memos on how to enable responsible AI research and development Develop and execute a convening strategy, including workshops or panels that position Anthropic as a thought leader in AI safety and governance in Southeast Asia You may be a good fit if you: Have 10+ years of professional experience in government, technology, legal, and/or other policy-relevant environments Have a track record of effective, information-rich advocacy with the government of Singapore and other regional governments and multilateral organizations Have experience analyzing legislation and engaging in regulatory processes Are energized by agency — you will be the first policy hire in the region and will be building the operation from scratch Enjoy drafting and executing complex policy campaigns that move the needle Thrive when engaging with policymakers, civil society, and think tanks to translate complex technical topics into accessible and relevant information Excel at translating high-level vision into executable operational plans Have demonstrated an ability to quickly get up to speed on complex technical areas and policy dynamics Are deeply curious about frontier technological research and are eager to work closely with technical colleagues to translate new discoveries into policy outcomes Preferred Qualifications: AI/Technology industry experience heavily preferred Experience working with international companies or organizations Academic or think tank background in AI policy or related fields Experience in both government and private sector roles Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Victoria Remote Worker Workplace: Remote The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: San Francisco; London; Remote; Belgrade; New York City Workplace: Hybrid ABOUT THE ROLE Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering. We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship. We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders. RESPONSIBILITIES - Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security. - Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers. - Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves. - Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls. - Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes. - Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety. - Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries. - Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits. - Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow. - Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends. QUALIFICATIONS - 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams. - Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management. - Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers. - Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers. - Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code. - Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences. - Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap. - Experience building security programs at a fast-growing company, where you built more than you bought. - Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations. - Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.

Location: San Francisco; London; Remote; Belgrade; New York City Workplace: Hybrid ABOUT THE ROLE Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering. We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship. We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders. RESPONSIBILITIES - Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security. - Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers. - Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves. - Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls. - Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes. - Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety. - Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries. - Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits. - Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow. - Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends. QUALIFICATIONS - 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams. - Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management. - Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers. - Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers. - Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code. - Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences. - Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap. - Experience building security programs at a fast-growing company, where you built more than you bought. - Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations. - Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.

Location: New York Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? About the Role We're building a Healthcare Vertical Solutions team that turns AI-powered automation into measurable revenue cycle outcomes for health systems and payers. We're looking for a Principal Healthcare Deployment Strategist to lead the most strategic customer engagements while helping define how UiPath deploys healthcare solutions across the industry. This is a highly visible individual contributor role for someone who combines deep healthcare operations expertise, exceptional customer leadership, and the ability to shape product direction through real-world implementation experience. You'll embed with executive customer teams, lead enterprise deployments of AI-powered Revenue Cycle solutions, identify repeatable implementation patterns, and influence the evolution of our Healthcare platform. Every deployment should leave both the customer and the product better than before. This is a hybrid role at the intersection of product strategy, customer success, solution architecture, and healthcare transformation. You'll partner closely with Healthcare Solutions Product Managers, Engineering, and executive leadership while serving as one of the faces of UiPath within the provider and payer ecosystem. What You'll Do Strategic Customer Leadership - Serve as the executive deployment lead for UiPath's largest healthcare customers. - Build trusted relationships with CIOs, CFOs, Chief Digital Officers, CMIOs, Revenue Cycle executives, and operational leadership. - Help customers define long-term automation strategies—not simply implement individual workflows. - Translate complex organizational challenges into scalable AI-powered healthcare solutions. Lead Complex Enterprise Deployments - Own end-to-end deployment strategy for enterprise healthcare implementations. - Lead discovery across clinical, operational, financial, and technology stakeholders. - Design implementation roadmaps spanning multiple hospitals, service lines, or payer organizations. - Resolve ambiguous business problems by balancing customer needs, technical constraints, and product capabilities. Create Repeatable Solutions - Identify patterns across deployments and transform them into reusable implementation methodologies. - Build deployment playbooks, best practices, templates, and reference architectures. - Standardize successful customer implementations to accelerate future deployments. - Drive consistency across the Healthcare Vertical Solutions organization. Shape the Product - Act as the primary voice of the customer within Product and Engineering. - Influence product roadmap decisions using evidence gathered from enterprise deployments. - Validate new product concepts with customers before broad release. - Help prioritize investments based on market demand and deployment experience. Drive Industry Thought Leadership - Develop perspectives on the future of AI-powered Revenue Cycle automation. - Represent UiPath at customer executive briefings, conferences, advisory boards, and industry events. - Mentor other Deployment Strategists through coaching and technical leadership. - Help establish UiPath as the market leader in Healthcare AI automation. What You'll Bring Required Qualifications - 10+ years of experience in Healthcare Revenue Cycle Management, healthcare technology, consulting, or enterprise software. - Deep expertise across Revenue Cycle processes including: - Denials Management - Prior Authorization - Claims Submission - Revenue Integrity - Referral Management - Charge Capture - Appeals - Payer Operations - Extensive experience leading enterprise software implementations inside health systems or payer organizations. - Demonstrated success owning highly complex customer engagements from discovery through scaled deployment. - Executive presence with the ability to advise senior healthcare leaders on operational transformation. - Strong understanding of healthcare interoperability standards including HL7, FHIR, HIPAA, and CMS regulations. - Experience balancing customer outcomes with product strategy and long-term platform scalability. - Exceptional communication, facilitation, and organizational leadership skills. Preferred Qualifications - Experience implementing AI-powered healthcare solutions. - Experience with enterprise automation platforms (UiPath, Microsoft Power Platform, ServiceNow, Salesforce, etc.). - Experience partnering directly with Product Management and Engineering organizations. - Consulting experience leading healthcare transformation initiatives. - Experience developing repeatable deployment methodologies across multiple enterprise customers. What Makes Someone Successful The ideal candidate is more than an implementation leader—they are a strategic builder who continuously improves both the customer experience and the product itself. Successful Principal Deployment Strategists: - See patterns where others see one-off customer requests. - Build scalable solutions instead of custom fixes. - Influence executives through credibility rather than authority. - Thrive in ambiguity and move quickly from idea to implementation. - Balance strategic thinking with hands-on execution. - Raise the bar for the entire deployment organization through mentorship, frameworks, and thought leadership. #LI-MH1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: San Francisco, CA, USA About the Role We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending. You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations. In this role, you can expect to Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches Develop clear, differentiated positioning and messaging that drives customer understanding and adoption Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization To thrive in this role, you have 6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance A demonstrated ability to lead through influence and drive cross-functional alignment and execution The ability to translate complex product capabilities into clear, compelling customer narratives A strong analytical mindset with experience using data to inform strategy and measure impact #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $150,000 — $208,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: New York City Workplace: Hybrid About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Stepful is seeking a Senior Nursing Learning Program Manager to lead curriculum development and content delivery across existing and new healthcare education programs. This role will combine hands-on clinical nursing experience with expertise in healthcare learning to help Stepful graduate competent, confident, and compassionate practice-ready healthcare workers. Two particular areas of focus include 1) improving the quality of clinical learning, including virtual and in-person simulation, preceptorships, and supervised practice, and 2) integrating content and learning methodologies that improves graduates’ performance, resilience, and retention in clinical work. The role oversees content-development projects, leads curriculum developers and subject matter experts, strengthens educational quality, and uses evidence and learner data to improve outcomes as Stepful grows. This hybrid role is based out of our NYC office (in-office T, W, Th) and reports to our VP of Learning. What you’ll do: 1. Core Learning Responsibilities - Oversee end-to-end clinical curriculum and content-development projects, from needs assessment and design through development, review, implementation, and revision. Curricula will include both nursing and other healthcare professionals. - Manage improvements to existing programs and the successful launch of new programs; maintain clear workplans, milestones, deliverables, and stakeholder communications. - Lead and coordinate curriculum developers and clinical subject matter experts; set priorities, provide feedback, and ensure timely, high-quality work. - Translate clinical workflows and complex technical content into accurate, practical, accessible learning experiences for adult learners. 2. Cross-Functional Collaboration and Business Growth - Partner with Operations, Student Success, Product, Engineering, Sales, and Partnerships to align learning content with learner needs, program delivery, and health system requirements. - Provide clinical and educational expertise for new program development, health system proposals, and expansion opportunities as appropriate. - Design for efficient development, consistent implementation, and scalable delivery while maintaining the highest educational quality. 3. Educational Quality and Innovation - Establish and maintain content quality-control processes covering clinical accuracy, currency, assessment alignment, accessibility, and consistency across programs, and work with program and compliance leaders to meet applicable educational, regulatory, accreditation, certification, and health system expectations. - Use Stepful’s Learning Quality Scorecard, learner engagement, competency, confidence, and completion data, and feedback from learners and educators to find where programs need to improve, then prioritize and put those improvements in place. - Pilot and evaluate evidence-based learning approaches and delivery methods, including online learning, skills labs, simulation, and blended experiences, and document and share what works so other programs can adopt it. 4. Thought Leadership and Representation - Contribute clinical and educational expertise to Stepful’s external presentations, webinars, professional forums, and publications as relevant to the role. - Develop constructive relationships with clinical educators, professional organizations, and health system partners; represent Stepful professionally. 5. Team and Professional Development - Build a collaborative, accountable team culture; coach curriculum developers and subject matter experts and share practical expertise. - Promote ongoing professional learning and feedback, and support the development of team members under direct supervision where applicable. What you’ll bring: - Hands-on clinical experience as a Registered Nurse (RN) in an inpatient or outpatient setting. Your RN license does not need to be currently active. - Professional experience developing, delivering, managing, or evaluating education or training in a healthcare delivery setting, such as a hospital, health system, clinic, community health organization, or other care setting. - 5+ years of experience in program management, curriculum development, instructional design, clinical education, or related learning functions. - Experience managing end-to-end learning content development and collaborating with clinical subject matter experts. - Working knowledge of instructional design, adult learning, and online or blended education. - Strong project leadership, communication, stakeholder management, and analytical skills, with demonstrated use of data to improve learning. - Adaptability, sound judgment, and ability to execute effectively in a fast-moving organization. Bonus points if: - You have or have had an academic appointment. - You have worked in education technology or developed online/virtual learning programs. - You have formally managed curriculum developers, instructional designers, or clinical educators. - You have designed or evaluated skills labs, clinical simulation, or competency-based assessments. Interview Process: - Introductory call with Talent Acquisition team member - Interview with Hiring Manager - Take-Home Assignment - Virtual Panel Interview - On-Site Panel Interview   Benefits and Compensation: - Meaningful Equity Stake - Subsidized Medical, Dental, and Vision insurance plan options - 401(k) - FSA, HSA and commuter benefits - Learning stipend - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2026   The target base salary range for this opportunity is $115,000 - $130,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.   Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, People Experience, Americas San Mateo, CA | Hybrid - 2 days per week in our San Mateo office Role Summary: Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered Senior Director, People Experience, Americas to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions. This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience. The ideal candidate combines strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working. Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities. What You'll Be Doing: Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation. Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services. Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery. Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience. Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners. Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions. Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience. Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement. Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions. Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities. Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk. Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience. Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery. Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed. What We're Looking For: 15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization. Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery. Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment. Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology. Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs. Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change. Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies. Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability. Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences. Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions. Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives. A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution. Bachelor's degree or equivalent practical experience. Additional Experience That Would Be Valuable: Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America. Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries. Experience supporting diverse employee populations across engineering, product, creative, and corporate functions. Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring. Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation. Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption. Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $273,500 — $410,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Tallinn, Estonia Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire Payment System Specialist to join our Finance team in Tallinn office! About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Payment System Specialist will have the opportunity to: Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships. Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management. Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment. Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience. Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience. Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency. Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues. Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience. Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy. Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality. Ensure payment operations comply with internal policies and applicable regulatory requirements. What will you need to be able to do the job? Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field. At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage. Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles. Good knowledge of AML, KYC, sanctions screening, and payment industry regulations. Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders. Good understanding of payment systems, APIs, payment gateways, and system integrations. Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage. Strong attention to detail, with a proactive approach to identifying and resolving operational issues. Excellent command of the English language, both written and verbal. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Opportunities to learn and grow through our “ Employee Training & Development program”. Multiple events to bond with the team and the group. Birthday and Loyalty benefits . Stebby Sports Compensation or Confido Health Compensation. Attractive remuneration package based on qualifications and experience. What to expect from our recruitment process: First interview with TA Second interview with Hiring Manager Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Tbilisi, Georgia; Warsaw, Poland; Astana, Kazakhstan; Almaty, Kazakhstan; Yerevan, Armenia Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. The role: We are looking for a Customer Support Specialist to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems. Responsibilities: Provide timely technical support to clients and partners regarding acquiring operations and payment systems Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries Perform initial analysis and diagnosis of issues arising during transaction processing and payment gateway operations Resolve simple technical issues independently and escalate more complex problems when necessary Advise clients on setting up and using software for payment operations Document client inquiries, including problem descriptions, actions taken, and outcomes Collaborate with other company departments to promptly address clients' technical issues What you need to succeed in this role: At least 1–2 years of relevant experience in the fintech industry Excellent written and verbal communication skills in English and Russian Knowledge of the principles of operation, payment terminals and payment gateways Good understanding of the technical aspects of payment processing and standard data transmission protocols in this field Experience with incident management and monitoring systems (e.g., Intercom, JIRA, Grafana, Asana) Experience with any ticketing/CRM system Quick learning ability and adaptability to new information A proactive and problem-solving mindset with excellent organizational skills Excellent communication skills and ability to explain complex technical concepts in simple terms Ability to work in shifts, including both day and night, to ensure 24/7 customer support What we offer: Opportunity to shape the future of fintech solutions within a growing company A collaborative and supportive team environment Continuous learning and development opportunities to enhance your skills and career growth Competitive salary Paid vacation Fully remote work Additional Information: Employment Type: B2B Contract Working schedule: Shift-based, including both day and night shifts (24/7 rotation) * Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework.