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Location: Hybrid - EMEA; London, England, United Kingdom About the Job: We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact. Responsibilities: Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees. Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams. Executive Engagement: Effectively communicate LaunchDarkly’s value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making. Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success. Cross-functional Collaboration: Work closely with internal teams—including customer success, support, marketing, and revenue operations—to ensure customer needs are met efficiently. Accurate Forecasting & Reporting: Maintain high forecasting accuracy and consistency to support business growth and predictability. About You: Proven Sales Success: A strong track record in mid-market software sales, consistently closing five- to six-figure deals. Self-Starter Mentality: Entrepreneurial, highly motivated, and driven to take initiative. Growth-Oriented: Passionate about learning, evolving, and building a successful career at LaunchDarkly. Curious & Ambitious: Intellectually curious, eager to solve challenges, and motivated to exceed goals. Exceptional Communicator: Outstanding written and verbal communication skills, with the ability to engage and influence key stakeholders. Highly Organized & Independent: Skilled at managing multiple priorities with autonomy and efficiency. Thrives in a Fast-Paced Environment: Energized by working in a dynamic, rapidly growing organization. Qualifications: Proven Sales Experience: 3+ years of proven success in a closing role at a SaaS company, consistently exceeding targets and earning recognition such as President’s Club or equivalent top-performer awards. Consultative Selling Expertise: Ability to navigate and manage complex sales cycles with a value-driven approach. Land & Expand Strategy: Strong track record of successfully expanding accounts across business units. Industry Knowledge: Deep understanding of selling to mid-market companies Sales Methodologies: Experience with MEDDPICC and Command of the Message frameworks for effective deal qualification and communication. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States About the Role iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance. The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients. This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated. Responsibilities Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities. Provide day-to-day directions, coaching, technical guidance, and professional development to team members. Establish clear expectations, priorities, and accountability across both functions. Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported. Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities. Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support. Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability. Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management. Qualifications 10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries Demonstrated experience performing cybersecurity risk assessments of third-party vendors Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus Experience within financial services or another highly regulated industry is a plus Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus Benefits The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Amsterdam Workplace: OnSite About Us: Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role: We’re looking for a hospitality-passionate operations person. Good onboarding is what sets our merchants up for success. From the first meeting and the go-live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others. Your day-to-day will be a mix of calls, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it. What You’ll Do: Help Tebi customers get up and running smoothly and support them during their first month with the product: - Run restaurant onboarding: train, connect and implement together with the restaurant team - Problem-solve for our merchants on the ground while running live operations - Support restaurants for the first month after the go live - Find opportunities for improvement in our process, materials and systems - Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations What You’ll Need: - You are a creative problem solver who enjoys interacting with hospitality businesses - You are empathetic towards our merchants and curious about their business - You can juggle multiple things at once and bring structure - Curious about the product, want to be an expert in Tebi system and can apply your knowledge - Good communication - you are great at proactive contact and managing expectations - Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day - Flexibility in working hours to fit our merchants’ needs - At least 1-2 years of experience in hospitality, early startup operations, fast-paced account management or customer operations - You are comfortable working in both English and Dutch If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible Time-off - Lunch provided in the office - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: Berlin, Germany Workplace: onsite ABOUT YOU We are looking for an IT Support Engineer who is customer-service oriented, proactive, and highly organized to join our Corporate IT team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own IT operations end-to-end for our Berlin office - from employee onboarding and equipment setup to managing our core internal systems and being the first point of contact for anyone who needs help. Strong troubleshooting and communication skills are essential, along with experience in IT support, systems administration, and hands-on hardware/software maintenance. The ability to manage multiple priorities independently and adapt to shifting demands in a dynamic environment will be key to your success in this role. If you're passionate about solving problems and keeping people productive and love being part of a global gaming commerce company that helps developers bring their games to players around the world, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. RESPONSIBILITIES Own end-to-end IT onboarding and offboarding, including account setup, access provisioning and deprovisioning, and equipment handoff. Administer the company's core internal and external services (Google Workspace, Atlassian, Okta, LDAP, VPN, SIP), along with the office network and AV and conference-room systems. Act as the primary on-site point of contact for the office, providing a mix of on-site and remote support with a strong customer-service focus. Manage office IT equipment across its full lifecycle: procurement, deployment, maintenance, and decommissioning of hardware (printers and scanners, peripherals, AV) and software, keeping the asset inventory accurate and all allocations logged. Own vendor relationships for IT hardware and services (for example, Apple, Dell, Asus, Logitech). Provide IT support for internal events such as meet-ups and conferences, and support employee desk moves and office reconfigurations. Create and maintain clear IT documentation and runbooks for the systems and processes you own. REQUIREMENTS At least 3 to 4 years of hands-on IT experience covering hardware and software troubleshooting, installation, and maintenance. Professional working proficiency in English and German , with the ability to explain technical concepts clearly to non-technical colleagues. Hands-on experience administering core business and identity systems (for example, Google Workspace, Atlassian, Okta, LDAP, VPN). Experience with office networking, AV and conference-room systems, CCTV and physical security systems, and backup and recovery. Excellent interpersonal skills with a genuine customer-service mindset. Comfortable working independently and owning problems end to end in a dynamic environment where priorities can shift quickly. Proactive and organized, eager to learn, with strong practical problem-solving skills. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Denver, Colorado, USA Our Story: At thinkcell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams. Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! What you will do: Are you a driven, entrepreneurial sales professional ready to make a global impact?  We’re looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of high-potential accounts in the North America region. In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of thinkcell. You will own the full sales cycle from opportunity identification to close and work cross functionally to deliver an exceptional customer experience. If you thrive on building strong relationships, uncovering growth opportunities, and driving impact across a broad customer base, this is your opportunity to lead from the front. Key Responsibilities: Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities. Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies. Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution. Manage data-driven account forensics to identify areas for expansion and churn prevention. Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value. Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns. Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays. Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts. Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning. Your profile 3-5+ years of experience in high growth or start-up SaaS sales, environment. Proven track record of managing enterprise or mid-market accounts. Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives. Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment. Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav). Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships. Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus. Bachelors degree, preferably in business or a related field. Proficiency in Microsoft Office. Based in Denver, CO region, with the ability to work on-site in at least 3 days per week. Ability to travel to the Berlin, Germany x times a year. Full work authorization, there is no visa sponsorship available for this role. Why is thinkcell the right place for you? At thinkcell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation. Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity. Our Values At thinkcell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us: Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions. Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results. Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions. Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission. Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent. Join Our Journey We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things. Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.

Location: San Francisco Bay Area, California; New York City Metropolitan Area Workplace: remote About the role: Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. We embed engineers and leaders inside client operations as Forward Deployed Engineers (FDE) and Forward Deployed Executives (FDX) — people who learn the work, ship the system, and own the outcome. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Bluprints. You will do the customer’s job before you automate it. Most AI engagements fail the same way: someone gathers requirements, someone writes a PRD, and a team ships a workflow nobody uses. We think the requirements-gathering step is the bug. So we remove it. A Forward Deployed AI Engineer at Provectus spends the first weeks of an engagement in the operator’s seat — as the underwriter, the analyst, the RCM specialist, the claims clinician, whoever actually does the work we’ve been asked to change. You do the job. You learn the constraints from the inside, the ones nobody writes down. Then you sit at a table with that operator and a Forward Deployed Executive and rebuild the function from first principles — and you are the one who builds it. Three things define how you work: Embedded, not engaged . You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Real tasks, not scope . You are not fenced into a siloed deliverable. You go where the operating problem is. Autonomous . Embedded is not staff-augmented. You own the method; nobody hands you a ticket. You won’t start from zero. Provectus builds industry blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it. That loop is the difference between an outcome and an invoice. You’ll be measured on whether the Business Unit’s number moved — not on hours, not on scope delivered. This is a role for engineers who have led before — as a founder, a CTO, a staff engineer — and who want to stay in the code while owning the outcome. On most days you’ll be the most senior technical person in the room, and you’ll still be the one shipping. Requirements: 8+ years building software , a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way. You will take the operator’s seat. You are genuinely willing to spend weeks doing someone else’s job — claims processing, underwriting, revenue-cycle work — before you write a line of code. Engineers who need to stay in the IDE should not apply. You learn domains fast. Demonstrated ability to become conversant in an unfamiliar business function quickly enough to argue with the people who do it for a living. Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why. Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Cloud-native delivery on AWS (GCP/Azure a plus): containers, Kubernetes/ECS, IaC, CI/CD, and the operational reality of a system someone else inherits. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room. Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job. Solid AI/ML foundations — you understand what the models do well enough to reason about failure modes, not just call the API. Strong hands-on prodcution experience with Claude Code/Cowork. Fluent English, written and spoken. Nice to have: Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution. Real depth in one of our blueprint industries: financial services, insurance, healthcare, asset management . Consulting, professional services, or other embedded customer-facing delivery. Data platform depth: data lakes, warehouses, streaming and real-time analytics, data mesh and data contracts, governance and data quality. MLOps and classical ML: PyTorch, SageMaker, MLflow. Fine-tuning, distillation, or inference/serving optimization. Graph databases (Neo4j, AWS Neptune). IaC depth: AWS CDK, CloudFormation, Terraform. Open-source contributions or public writing on applied AI. What you’ll do: Take the seat Do the operator’s job for two to four weeks at the start of an engagement. Learn the function from inside, not from a requirements doc. Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow — in weeks, not quarters. Sit with the operator and the Forward Deployed Executive and redesign the function from first principles. Discovery, user research, and PRD-writing collapse into one team that re-imagines its own job. You are all three roles. Build Ship production GenAI systems into the customer’s environment — LLM applications, agentic workflows, retrieval and structured-extraction pipelines, and the services around them. Running software, not recommendations. Build the evaluation harness before you build the feature. When the engagement is bound to a business KPI, “it looked good in testing” is not an answer. Define what working means, instrument it, and let the evals drive the design. Write production code across the stack — backend services, data pipelines, and the AI layer. Python and TypeScript are our centre of gravity; we choose tools to fit the customer, not the résumé. Take systems to production on AWS (GCP/Azure where the customer requires it): containerized, observable, and maintainable after we leave. Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from. Own the outcome Work in a pair with a Forward Deployed Executive who carries the Business Unit’s KPIs. Your work is measured against the same number. Drive adoption. A system the BU routes around has not shipped. Change management is part of the engineering job here, not a phase after it. Be credible with the customer’s engineers, their operators, and their executives — and be willing to disagree with all three. Shape what we commit to before we commit to it. You’ll have the standing to do it, because you’re the one who will build it. What We Offer: Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare The chance to shape how leading enterprises adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture High-impact role with direct visibility to leadership. Strong earning potential with performance-based bonuses. Opportunity to work with cutting-edge AI and cloud solutions. B2B contract model or full-time model. Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan. OTE range: up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data. How we hire: Intro conversation — the role, your background, what you want to be doing. Two live engineering sessions. Real problems, your own editor. You may use an LLM assistant (ChatGPT, Claude) — how you work now includes these tools. Autocomplete/agentic coding tools are off for these sessions. The redesign session. We hand you an unfamiliar business function and the constraints of the person who performs it. You have to understand the job well enough to rebuild it — then say what you’d build and how you’d know it worked. No LLMs for this one. Team and practice conversation.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are coming together with a shared mission: helping organizations unlock the full value of their data. Together we're building the data infrastructure layer that moves, transforms, and adds context to data — from the moment it lands to the point where teams and AI systems depend on it. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products our customers know and trust. It's a good time to join a company with the scale, talent, and technology to help more organizations put their data to work. About the Role Product Finance covers two things: how our products perform, and what they cost to build, run, and support. This role owns the cost and investment side, as the finance partner to the Product and Customer Support organizations. You'll own the operating expense P&L for both organizations — headcount and hiring plans, vendor and program spend, annual planning, monthly close, and budget-vs-actuals — and work with those leaders on where to spend and what to trade off. You'll also build our view of product investment at the portfolio level: what we spend behind each product line, what it returns, and what that means for how the roadmap gets funded. That includes bringing cost of revenue and unit economics into the picture, so we can talk about product margin rather than just product spend. This is how we'll decide where to invest and where to pull back. You'll build our cost-to-serve view as well — support cost by account and segment, and the economics of deflection and AI-assisted support. Expect close work with Product Managers, Support and Engineering leaders, Pricing, Corporate FP&A, and Accounting, and regular exposure to senior leadership as we scale toward public company readiness. This is a full-time, hybrid position based in our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You'll Do Serve as the finance business partner to Product and Customer Support leadership — own their budgets, partner on spend decisions, and flag risks, trade-offs, and reallocation opportunities early. Own the annual operating plan for both organizations, including headcount and hiring plans, vendor and program spend, and quarterly reforecasts. Own monthly close, accruals, and variance analysis — budget vs. actuals with clear driver explanations and forward-looking implications. Build the portfolio view of product investment: what we spend behind each product line, what it returns, and what that implies for roadmap funding and resource allocation. Bring cost of revenue and product unit economics into that view, working with the teams that own the underlying cost data. Build cost-to-serve analytics — support cost by account and segment, and the economics of deflection and AI-assisted support. Build business cases for new product investments and major roadmap decisions, including the economics of retiring or consolidating products, and provide Pricing with the unit economics behind packaging and monetization changes. Co-own the Product Monthly and Quarterly Financial Reviews with the product top-line lead, so cost and performance are presented together. Improve how this work gets done — better data models, less manual assembly, and AI applied to recurring analysis. What We're Looking For 4+ years in FP&A, strategic finance, product finance, investment banking, or consulting, including ownership of a model or forecast that others relied on. Experience owning an operating expense budget, or partnering with a non-finance organization on its spend. Strong modeling skills across both driver-based revenue forecasts and operating expense and headcount models. Working knowledge of software and subscription economics — ARR, NRR, ARPA, expansion, gross margin — ideally in a usage-based business. Comfort working directly with large and complex datasets. SQL proficiency strongly preferred. Ability to turn analysis into a clear recommendation and present it to Product, Support, and senior leadership. Interest in how software gets built and what it costs to run. Nice to Have Product or Engineering finance partnership at a software, data infrastructure, or developer tools company. Hands-on product margin, cost of revenue, or cost-to-serve analysis. Experience supporting a Customer Support, Services, or other cost-to-serve organization. Usage-based pricing, packaging, or monetization modeling. Planning and BI tools (Pigment, Looker, Tableau, Sigma) and lightweight automation in Python or SQL. Experience through a period of rapid scaling or IPO preparation. #LI-JG1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $126,220 — $151,470 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building a new AI business, and you’ll be one of its first technical sellers. Your job is to turn technically complex AI products into closed revenue. You’ll sell a growing portfolio spanning AI-powered applications and agents for finance teams, as well as infrastructure that helps companies deploy and manage AI with greater control, security, and cost efficiency. This is a product-focused, quota-carrying technical sales role. You’ll help customers evaluate and purchase Ramp’s AI products, translating complex capabilities into clear business value and guiding opportunities from discovery through close. This is a high-velocity commercial role, not a traditional pre-sales position where success ends with a great demo. You’ll be accountable for turning technical evaluations into commercial wins from start to finish. You’ll lead discovery, shape deal strategy, build executive-level business cases, deliver tailored demonstrations, navigate technical and commercial objections, and create urgency around a clear path to purchase. You’ll move comfortably between technical and executive conversations. In one meeting, you may discuss model routing, APIs, integrations, data governance, and security with Engineering and IT teams. In the next, you may help Finance and executive leaders understand the ROI, total cost of ownership, and operational impact of adopting Ramp’s AI products. You’ll join at a formative moment for Ramp’s AI business. As one of the first dedicated sellers for these products, you’ll help identify the strongest use cases, refine how we position and sell the portfolio, influence the customer experience, and build the playbook the broader team will eventually scale. You’ll own the full customer lifecycle from discovery and evaluation through close, implementation, and adoption, helping customers translate their purchase into a successful deployment. This role combines Ramp’s resources and customer reach with the ownership, speed, and ambiguity of an early-stage team. WHAT YOU’LL DO - Carry a revenue quota and own the progression of AI product opportunities from initial discovery through purchase, ensuring business value is clear, technical requirements are validated, and obstacles to a decision are resolved. - Lead discovery with business and technical buyers to understand their goals, workflows, challenges, decision criteria, existing systems, and AI strategy. - Translate Ramp’s AI applications and infrastructure into compelling solution narratives tied to measurable business outcomes. - Build ROI and total cost of ownership analyses that quantify the value of Ramp’s AI products and create executive-level justification for investment. - Help customers identify high-value use cases, set realistic expectations, and establish a credible path from evaluation to production. - Deliver tailored demonstrations, technical workshops, and proofs of concept with clear success criteria that establish value and build confidence in a purchase decision. - Build relationships with champions and decision-makers across Engineering, IT, Security, Finance, Operations, Procurement, and executive leadership. - Navigate questions related to APIs, integrations, model capabilities and limitations, data flows, architecture, privacy, security, governance, implementation, and tradeoffs among quality, cost, latency, and control. - Apply strong commercial judgment to qualify opportunities, create urgency, address objections, identify risk, and keep customers moving toward a decision. - Lead customers through implementation after purchase, including deployment planning, stakeholder alignment, workflow design, technical coordination, enablement, and adoption. - Partner with Account Executives and collaborate with Product, Engineering, Security, Marketing, and post-sales teams to remove deployment blockers and deliver a strong customer experience from evaluation through production. - Bring structured customer and market feedback to internal teams to improve the products, positioning, sales execution, and customer experience. - Turn early customer conversations into repeatable messaging, demonstrations, qualification criteria, value stories, and sales plays as we build this go-to-market motion from the ground up. WHAT YOU’LL BRING - 5+ years of experience in Solutions Engineering, Solutions Consulting, technical sales, Solutions Architecture, enterprise software sales, or a related customer-facing role. - Direct quota-carrying or deal-closing ownership of the pre-sale cycle—not only experience delivering demonstrations or supporting post-sale implementation. - A track record of independently influencing and winning complex B2B sales opportunities with clear revenue accountability. - Strong discovery and value-selling skills, with the ability to connect technical capabilities to measurable business outcomes. - Demonstrated ability to build executive-level business cases, including ROI and total cost of ownership analyses; this capability will be central to success in the role. - Commercial instincts and comfort taking meaningful ownership of deal strategy, momentum, and results. - Technical fluency across modern AI systems, including applications and agents, model capabilities and limitations, APIs, integrations, data flows, security, governance, and tradeoffs among quality, cost, latency, and control. - Excellent executive communication and presentation skills, including the ability to make complex concepts clear and relevant to different audiences. - The ability to explain probabilistic, rapidly evolving AI technology with credibility and precision without overpromising what the product can do. - Experience building champions and navigating multi-threaded buying groups with competing priorities. - High ownership, curiosity, sound judgment, and comfort operating in a fast-moving environment where you’ll build structure as you go rather than inherit it. - Energy for zero-to-one work and the opportunity to build a sales motion rather than simply inherit one. NICE TO HAVE - Experience selling AI infrastructure, AI applications or agents, developer tools, data platforms, security products, finance technology, or workflow automation software. - Experience helping launch a new product or develop an early go-to-market motion. - Familiarity with AI gateways, model routing, usage controls, data governance, or enterprise AI deployment. - Experience selling to developers, IT, Security, Finance, Operations, Procurement, or executive stakeholders. - Experience creating reusable sales assets, demonstrations, value frameworks, or enablement programs. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: South Africa; Pakistan; Ethiopia; Morocco; Philippines About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a results-driven business process automation and digital transformation consultancy specializing in streamlining workflows for small to medium-sized enterprises across the UK. The team focuses on helping organizations scale by implementing and optimizing no-code and low-code solutions, such as CRM integrations and automated project management tools. By eliminating manual tasks and connecting disparate software stacks, they empower business owners to regain time and focus on high-value strategic growth. The team operates as a remote-first, agile consultancy that values technical expertise, problem-solving, and client empowerment. As a fast-growing player in the operational efficiency space, they provide a collaborative environment where innovation is prioritized and every team member has a direct impact on client success. They are dedicated to building sustainable, scalable systems that modernize how modern businesses operate in an increasingly digital landscape. Job Type: Full-time (GMT 9-5) Job Summary We are looking for a results-driven Mid-Level Business Development Representative to spearhead growth for a premier commercial cleaning service based in Manchester. This is a pivotal role for an ambitious professional who excels at opening doors and building a pipeline from the ground up. You will be the engine room of our sales process, identifying high-value commercial contracts and ad-hoc deep cleaning opportunities. As an offshore partner, you will play a critical role in our evolution from a specialized cleaning business into a comprehensive facilities management leader. Key Responsibilities Execute multi-channel outbound outreach including cold calling, cold email campaigns, LinkedIn, and Facebook. Identify and source high-quality leads within the commercial sector, focusing on regular cleaning contracts and end-of-tenancy requirements. Qualify prospects and book Free Consultations for the onshore team members. Manage the end-to-end administrative flow between initial contact and the final consultation. Maintain a clean and organized sales pipeline, ensuring consistent follow-up with potential clients. Collaborate with the leadership team to refine the outreach strategy and messaging. Requirements Proven experience in the professional cleaning industry (Commercial, Residential, or Facilities Management). Ability to work a strict 9-5 schedule in the GMT (London) timezone. Demonstrated experience in lead generation and appointment setting. Expertise in Cold Calling and Cold Emailing strategies. Proficiency in LinkedIn Outreach and advanced Lead Sourcing techniques. Experience with CRM Administration and Pipeline Management tools. Background in the Real Estate or Property Management sectors. Ability to conduct discovery calls and manage calendars for onshore teams. Benefits 🌎 Fully remote work environment 🚀 Career growth opportunities as we scale to a one-stop FM provider 📈 Long-term stability and role ownership 🎯 Performance-based incentives for successful lead generation 🛠️ Flexibility to select and implement your preferred sales tools

Location: Yerevan, Armenia Description Digitain is looking for a PMO Coordinator to support the Project Management and Transformation Office with strategic project coordination, reporting, documentation and follow-up. The role involves working closely with Project Managers, Delivery Managers and Cross-Functional Teams to facilitate smooth project execution and timely delivery. Responsibilities Support the Chief Project Management and Transformation Officer in coordinating , monitoring and executing ongoing projects Track project timelines, deadlines, milestones and action items Collect, consolidate and prepare project-related data, reports and presentations for review Prepare meeting agendas, take minutes and follow up on assigned action items Maintain and update project documentation, trackers and reports Coordinate communication and collaboration among all relevant stakeholders and cross-functional teams to ensure alignment and effective project execution Partner with relevant stakeholders to identify and remove blockers, facilitate progress and ensure deliverables are completed within agreed timelines Assist in identifying project risks, issues, delays and dependencies and escalate them when necessary Provide general administrative and organizational support to the Chief Project Management and Transformation Officer Support the implementation and maintenance of d irectorate processes, standards, and procedures Use various software and project management tools to maintain accurate and up-to-date information Handle project-related documents and information, including sensitive and confidential materials Complete other project-related tasks as assigned Requirements Strong knowledge of Project Management principles, Agile methodology and Software Development Life Cycle (SDLC) is required Experience working with Large-Scale Agile / SAF e framework is a plus Proven experience in project coordination or a related role Strong organizational and time-management skills with the ability to manage multiple priorities Ability to track deadlines, follow up on tasks and ensure timely completion of deliverables Strong analytical and problem-solving skills Proactive approach with strong attention to detail Professional-level verbal and written communication skills in English and Russian Experience in preparing reports, presentations and project documentation Ability to work effectively in a fast-paced and constantly changing environment Ability to communicate and collaborate effectively with multiple stakeholders High level of responsibility, accuracy and confidentiality

Location: Philippines Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set. As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists. 🟩 What you’ll get by applying: Personalized career growth plan tailored to your aspirations Expert feedback to elevate your skills for lasting success Priority consideration by Dev.Pro for suitable job openings within the company Opportunity to work with top global corporations and participate in industry-shaping projects Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to! ✅ Is that you? 4+ years of experience in test automation, including 1+ years of hands-on experience in C# Proficiency in writing and maintaining automated UI tests using Playwright or Cypress Practical experience testing REST APIs with Postman Experience with performance and stress testing using K6 and JMeter Experience automating test runs in CI/CD pipelines using Azure DevOps, Docker, and Kubernetes Understanding of SDLC, STLC, OOP, QA methodologies, and testing best practices Hands-on manual testing experience Excellent teamwork and communication skills, including collaborating with international stakeholders Proactive and self-managed mindset with the ability to take initiative and suggest improvements Upper-Intermediate English level Desirable: Experience with end-to-end (E2E) testing Familiarity with relational databases, specifically Oracle Get started now: 1. Send us your CV in English. 2. Schedule a 15-30 minute call with Dev.Pro recruiters. 3. Participate in a 30-minute experience interview focused on testing your soft skills. 4. Get a 1-hour online evaluation of your technical skills by our technical experts. In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer! 🎾 About Dev.Pro Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey. Interested? Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: San Francisco Perplexity is seeking an Applied AI Architect to help our customers turn Perplexity Computer into working solutions that drive measurable impact. This role is ideal for technical, consultative professionals who have led complex software implementations and can move comfortably between customer discovery, solution design, hands-on delivery, and executive communication. About the role Perplexity Computer is a new class of AI system that navigates tools, interacts with applications, and completes multi-step workflows end to end. Our customers are using Computer to transform work that traditional software has not been able to address. Applied AI Architects work directly with customers across presales, onboarding, adoption, and strategic engagements. You will uncover the real business problem, determine what Computer can credibly support, design and configure the workflow, and lead the engagement to a clear outcome. This is a hands-on, customer-facing role at the intersection of solutions architecture, technical consulting, and program delivery. You will work closely with Sales and Customer Success while serving as a quality filter for requests that require Product or Engineering. What you'll do - Lead technical discovery. Work with customer business leaders, technical teams, account executives, and customer success managers to understand the users, current workflow, desired outcome, constraints, and decision-makers. - Design credible solutions. Map how people, data, tools, approvals, permissions, and decisions interact, then determine how Computer can support the workflow. - Support complex opportunities. Partner with account executives on technical deal strategy, demos, proofs of value, architecture and security coordination, and engagement scoping. - Drive value-backed consumption. Identify high-value, repeatable workflows; define the expected business outcomes and usage patterns; and partner with Sales and Customer Success to move customers from technical validation to sustained production use and expansion. - Build hands-on. Configure, prototype, test, and iterate on Computer skills and workflows, including connectors, permissions, and adjacent tooling. - Accelerate onboarding and adoption. Provide second-level technical consultation to customer success managers and deliver bounded technical work when customer needs exceed standard Customer Success coverage. - Run strategic engagements. Establish scope, customer commitments, milestones, success criteria, working cadence, and exit criteria, then lead the work through closure. - Improve technical escalation. Validate product and engineering needs and produce decision-ready requests with clear evidence, constraints, impact, and acceptance criteria. - Turn every engagement into leverage. Convert repeated customer needs into reusable workflows, implementation patterns, demos, guidance, and product feedback. What we're looking for The strongest Applied AI Architects combine technical depth, consultative problem solving, and disciplined engagement delivery. You should be comfortable working hands-on with the product, advising customer executives, and managing the details required to deliver a successful outcome. Must-haves - 5+ years in a customer-facing technical role such as solutions architecture, senior sales engineering, AI implementation, forward deployed work, technical consulting, or technical program leadership. - Proven consultative discovery skills. You can turn an ambiguous request into a clear business problem, technical approach, and delivery plan. - Hands-on technical fluency. You are comfortable with APIs, integrations, authentication, identity, permissions, connectors, data flows, and technical troubleshooting. - Experience delivering complex implementations. You have managed scope, stakeholders, milestones, risk, expectations, and closure. - Strong solution judgment. You can distinguish education, configuration, implementation, support, product, and engineering problems and recommend the right path. - Commercial and consumption awareness. You can connect solution design and technical decisions to time to value, usage, credit consumption, customer economics, and expansion potential. - Executive-credible communication. You can explain technical trade-offs to senior decision-makers while working effectively with practitioners and engineers. - High agency in ambiguity. You can establish direction without waiting for perfect requirements, challenge weak assumptions, and make thoughtful decisions quickly. - AI-native working style. You use frontier models and AI tools regularly and have developed strong intuition for what current systems can and cannot do reliably. Nice-to-haves - Experience deploying agents or multi-step LLM workflows in complex enterprise environments. - Experience with Computer, MCP, enterprise identity, security, permissions, or workflow orchestration. - Experience in regulated or workflow-intensive industries such as legal, financial services, healthcare, or technology. - Prior forward deployed engineering, Applied AI, deployment strategist, solutions architecture, or technical consulting experience at an AI or enterprise software company. - A track record of turning customer implementations into reusable technical assets or product improvements.

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more. You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges. IN THIS ROLE, YOU WILL - Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation. - Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers. - Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program. - Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy. - Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices. YOU’LL THRIVE IN THIS ROLE IF YOU - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization. - Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before. - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction. - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage. - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team. QUALIFICATIONS - 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role - Degree in Computer Science or a related field, equivalent training, or professional experience - Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling - Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows - Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.) - A collaborative approach to problem solving paired with strong written and verbal communication Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more. You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges. IN THIS ROLE, YOU WILL - Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation. - Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers. - Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program. - Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy. - Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices. YOU’LL THRIVE IN THIS ROLE IF YOU - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization. - Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before. - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction. - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage. - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team. QUALIFICATIONS - 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role - Degree in Computer Science or a related field, equivalent training, or professional experience - Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling - Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows - Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.) - A collaborative approach to problem solving paired with strong written and verbal communication Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.   IN THIS ROLE, YOU WILL - Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate. - Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program. - Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows. - Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform. - Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.   YOU’LL THRIVE IN THIS ROLE IF YOU - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization. - Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before. - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction. - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times. - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.   QUALIFICATIONS - 2-5 years of industry experience designing, building, or securing complex applications and cloud systems - Degree in Computer Science or a related field, equivalent training, or professional experience - Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs - Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust - Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.) - A collaborative approach to problem solving paired with strong written and verbal communication   Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.   The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.   IN THIS ROLE, YOU WILL - Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate. - Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program. - Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows. - Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform. - Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.   YOU’LL THRIVE IN THIS ROLE IF YOU - Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization. - Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before. - Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction. - Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times. - Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.   QUALIFICATIONS - 2-5 years of industry experience designing, building, or securing complex applications and cloud systems - Degree in Computer Science or a related field, equivalent training, or professional experience - Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs - Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust - Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.) - A collaborative approach to problem solving paired with strong written and verbal communication   Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.   The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: India - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: You will assess a prospect’s technical requirements and apply extensive knowledge of Chainguard products to illustrate how a deal will satisfy the client’s unmet needs. You will cultivate relationships with decision-makers at all levels of an organization and negotiate the competing needs of multiple stakeholders within an organization. You will secure technical wins using methods such as demos, RFP/RFI responses, lead POVs, partner with engineering for requested features, and participate in conferences and industry events (when applicable). What you'll do: Partner with our Sales Team to help customers evaluate and prove the value of our solution Focus on acquiring new customer “logos” in addition to growing existing customer base Own all technical aspects of sales opportunities and assisting current customers understand the value of Chainguard Day to day responsibilities include: Listen to our customers and understand their challenges Conduct product demonstrations and POVs/POCs Actively participate in webinars, meetups, conferences and other marketing initiatives What we're looking for: Experience as a Sales Engineer / Pre-Sales Engineer Experience with MEDDPICC and or Command of the Message sales frameworks Experience selling into Enterprise (3+ years) and Mid Market prospects Experience in the following areas: Container technologies (Kubernetes, Serverless, Docker) Cloud technology (AWS, Azure, Google, etc.) Cloud security or containers security App Security Startup experience Smart and passionate people that can persevere to success. People acting as trusted advisors, able to build credibility with customers. Strong team players committed to help and mentor their peers. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice