Location: Remote - US
About the Job:
LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations.
The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement.
This position will report to the VP, Revenue Operations.
Responsibilities:
Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems.
Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management.
Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance.
Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems.
Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap.
Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement.
Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improvement.
Simplify the end-user experience by reducing unnecessary clicks, duplicate data entry, system switching, and time spent searching for key information.
Apply automation, analytics, and AI to improve routing, data quality, workflow completion, recommendations, and end-user productivity.
Establish reliable practices for testing, monitoring, incident management, documentation, security, compliance, business continuity, and system lifecycle management.
Lead and develop a team of senior subject matter experts across systems architecture, engineering, administration, data, product management, and program delivery.
Set team priorities, operating standards, resourcing plans, and budget recommendations while partnering with Revenue leadership, IT, Data, Security, Finance, and other stakeholders.
Qualifications:
Leadership:
Transformational people leader who inspires team and organizational culture to achieve best-in-class capabilities, processes, and performance. Strong evidence of developing talent and leading an organization to excellence.
Experience:
10-15+ years of progressive experience in Sales Operations within enterprise SaaS companies, with experience in other Revenue operations functions being a plus. Proven ability to lead and execute within a fast-paced, high-growth, complex organization with global operations.
Team Building:
5+ years of experience in building and managing high-growth teams, with a proven track record of coaching and developing team members for growth opportunities.
Passion for Tools and Automation:
Enthusiasm for tools, automation, and system effectiveness. Experience with CRMs and productivity tools, including Salesforce, Outreach, Chili Piper, Atrium, Lucidchart, LinkedIn Sales Navigator, CPQ, 6Sense, Gong, etc.
Data and Analytics:
Experience with reporting, data analytics, and data instrumentation. Good understanding of Salesforce architecture and ecosystem.
Project Management:
Strong project management expertise in business process alignment and tools implementation.
Communication Skills:
Strong written, verbal, and presentation skills. Ability to multitask, prioritize a variety of tasks, and meet deadlines. Organized and detail-oriented with strong problem-solving and analytical skills.
Business Process Acumen:
Strong understanding of business process flow and the upstream/downstream impact.
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$240,600
- $330,700
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500
- $297,600
**
Zone 3:
All other US locations - $204,500
- $281,100*
*
All Zones Inclusive of 20% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Kuala Lumpur
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Infrastructure Engineer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Monitor the health, performance and availability of infrastructure and services, and respond to alerts and incidents
Investigate recurring issues, identify their root causes and implement improvements to service reliability
Support development teams with infrastructure issues, including version control, build and deployment workflows.
Maintain Linux and Windows servers, virtualised infrastructure and related services
Perform planned maintenance, including patching, updates and backup checks, while minimising disruption
Create scripts and automation to improve routine operations and reduce manual work
Support the network, security and other infrastructure teams with troubleshooting and changes
Maintain accurate documentation for configurations, changes and operating procedures
Coordinate with vendors and service providers when specialist support is required
Maintain local studio infrastructure, including server rooms, and coordinate site changes with the global IT team and studio management
Participate in incident response and planned work outside normal hours when required
Assist with user support, onboarding, offboarding and asset management where local support is needed
Requirements
Working knowledge of Linux and Windows systems, including both servers and endpoints
Advanced knowledge of PC and laptop support, combined with a strong awareness of current hardware trends and innovations.
Familiarity with endpoint management, productivity platforms and collaboration tools.
Experience with CI/CD tools
Familiarity with private cloud and virtualized infrastructure
Experience with Google Workplace, Office365, Atlassian Suite
Understanding of networking fundamentals, including TCP/IP, LANs, WANs, VPNs and VLANs
Ability to work flexible hours around IT infrastructure upgrades and migrations
This is a full-time, on-site role, requiring your presence in the office to support teams collaboration
Nice to Haves
Experience administering server hardware
Experience with infrastructure as code and configuration management
Familiarity with containers and container orchestration
Experience with version control systems
Familiarity with storage systems and backup technologies
What we offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
You'll join the Issuing Operations team in London and own the technical side of card issuing deals from first conversation to go-live. Pre-sale, you're front and centre: positioning our issuing platform, building custom card program flows, live demos, and POCs, and winning over the prospect's engineers, product leads, and payments architects while your Account Executive drives the commercial thread. Once the deal is ready, the weight shifts: our Implementation Engineers lead the build and you stay close, ensuring your issuing card program survives contact with reality.
You'll work on a modern, fast-moving platform alongside passionate payments experts across commercial and operations teams.
People who do well here are curious by default: they pull threads, teach themselves what the job needs next, and thrive in fast-paced commercial environments where they act before anyone asks. If that's how you work, you'll like it here.
WHAT YOU WILL BE DOING
- Drive Technical Deal Execution: Partner closely with Sales and Account Managers and the broader Issuing Operations team in high-velocity, high-stakes commercial environments to position Checkout.com http://Checkout.com’s card issuing platform, winning complex, multi-product deals.
- Architect Card Issuing Solutions: Understand client requirements across card issuing (virtual and physical cards, funding approaches, balance management, interchange economics as examples) and map them to our APIs and operational workflows to create robust solution designs.
- Build & Demonstrate: Run live technical demos, create POCs, and customise technical presentations for developer, operational, and executive audiences alike.
- Provide Issuing Domain Leadership: Act as an expert on Card Issuing, Program Management, Authorisation & Settlement streams, Network Tokenisation, 3DS, Fraud/Risk Controls, and card program operations.
- Lead Client Technical Interactions: Lead all technical discussions, from discovery calls and architecture workshops to operational readiness sessions, from first contact through go-live, collaborating closely with Implementation Engineers.
- Support Complex Procurement (RFPs/RFIs): Support the BID management team on technical, operational, security, and card program design queries in RFP and RFI responses.
- Voice of the Customer & Operational Feedback: Feed real-world program manager and developer feedback back to Product, Engineering, and Issuing Operations to champion card issuing feature enhancements and process improvements.
- Industry & Technical Mastery: Maintain deep expertise on Checkout.com http://Checkout.com’s issuing platform and stay ahead of evolving card scheme rules, issuing infrastructure, and European payment regulations.
- Full Lifecycle Technical Ownership: Equally comfortable wearing the hat of a pre-sales Solutions Engineer to win complex deals, and driving post-launch technical support, operational health, and incident resolution in production environments, fully owning the 360-degree client relationship from initial discovery through long-term delivery.
ABOUT YOU
EXPERIENCE
- 5+ years in a high-velocity, client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager) at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company.
- Proven track record operating directly in fast-paced commercial environments, managing competing deal priorities, and driving commercial momentum alongside sales and operations teams.
- Mandatory UK & EEA Issuing Experience: Hands-on experience designing, launching, or supporting virtual and physical card programs within the UK and EEA regulatory and scheme landscapes.
- Issuing Domain Knowledge: Expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance (Visa/Mastercard).
- Payment Foundations: Strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, Strong Customer Authentication (SCA), and fraud engine mechanics.
TECHNICAL SKILLS
- Coding Ability: You can code and are comfortable with web technologies. Proficiency in at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java, .NET, Go).
- API & Debugging Mastery: Expert in API-based integrations (REST/JSON, Postman, Webhooks); able to build, reproduce, isolate, and explain technical issues using logs, API responses, and test environments.
HOW YOU WORK
- Exceptional Communicator: Clear written and verbal English; equally at home pitching to CTOs and lead architects as you are detailing unit economics and operational flows to CFOs, Operations leads, and C-level stakeholders.
- Commercially Minded: You talk interchange, authorization rates, card program economics, and revenue impact, not just API endpoints, and proactively push opportunities through the sales funnel.
- Highly Organised: Thrives under pressure with the ability to prioritise shifting workloads in a fast-moving, deal-driven environment.
NICE TO HAVE
- Global Issuing Experience: Exposure to launching card programs in global jurisdictions outside the UK/EEA (e.g., US, APAC, LATAM, MENA).
- Background: Former software engineering, developer advocacy, or technical product management background.
- Languages: Business fluency in an additional European language.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Tbilisi, Georgia
On behalf of
UrbanTech
Client #1
, SD Solutions is looking for a talented
Senior Platform Engineer
you’ll own and evolve our AWS production infrastructure and build internal services and AI-powered automations that make our teams more effective.
This is an infrastructure-focused engineering role requiring deep AWS and Terraform expertise, strong production ownership, and the ability to build reliable platform capabilities.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Build and evolve platform services
that improve productivity, reliability, and developer experience across the company.
Develop AI-driven tools and automations
, including internal assistants, workflow orchestrators, and intelligent internal integrations.
Own and operate our production environments on AWS end-to-end, using Terraform to deliver secure, scalable, reliable, and cost-efficient infrastructure.
Create self-service capabilities
that allow teams to move independently without relying on manual processes.
Integrate platform components
with our .NET and Python environments running on AWS.
Collaborate with Platform, Security, DBA, Product, and business stakeholders
to deliver impactful, cross-organizational solutions.
Improve engineering efficiency
through reusable templates, best practices, and inner-source contribution models.
Requirements:
6+ years of engineering experience, including significant experience in platform infrastructure, DevOps, site reliability engineering, or cloud engineering.
Deep hands-on expertise with
AWS
services and architecture, including EKS, Lambda, ECS, IAM, S3, networking, security, and high-availability design, together with advanced
Terraform
experience.
Strong proficiency in
Python
; good familiarity with
.NET
.
Experience building or integrating
AI-driven agents, LLM-based tools, or intelligent automation
.
Proven experience owning production environments, including infrastructure changes, deployments, availability, observability, incident response, security, scalability, and operational maintenance.
Excellent collaboration and communication skills with both technical and non-technical partners.
A mindset geared toward
automation, scalability, and secure-by-default engineering
.
About the company:
A mobile payments and driver services platform providing turnkey parking solutions to local governments and parking operators. The company has accumulated millions of registered users and achieved widespread adoption in its home market, becoming a go-to app for parking payments and vehicle-related services.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Senior Compliance Officer
to join our team to monitor and ensure compliance with all applicable laws, regulations, and standards.
Join a high-caliber team and contribute to its success with your passion, hard work and positive attitude.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives such as Futures & Options.
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles, and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who thrive in an environment that supports growth, innovation, and excellence.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional development.
Join the Tigers!
What does the job look like?
The
Senior Compliance Officer
will have the opportunity to:
Ensure the Company’s operations remain compliant with applicable CySEC regulations, MiFID II requirements, AML frameworks, and other relevant regulatory obligations.
Monitor regulatory developments and maintain up-to-date knowledge of changes in legislation, regulations, circulars, and regulatory announcements. Analyse new regulatory requirements and assess their potential impact on the Company’s operations, policies, and procedures.
Develop, implement, and maintain a comprehensive Compliance Monitoring Programme. Conduct regular and thorough reviews of the Company’s activities and operations to assess compliance with applicable regulatory requirements. Identify areas of potential or actual non-compliance and work closely with relevant stakeholders to implement appropriate corrective and remedial actions.
Develop, coordinate, and oversee the Company’s annual Compliance Risk Assessment. Identify, assess, and monitor key compliance risks and ensure appropriate controls and mitigation measures are implemented.
Review, update, and maintain the Company’s compliance policies, procedures, and internal controls to ensure continued regulatory alignment and effectiveness.
Prepare, review, and submit regulatory reports and notifications to the relevant regulatory authorities within applicable deadlines ensuring accuracy, completeness and consistency.
Investigate and manage compliance-related complaints, issues, and incidents in a timely and effective manner
Liaise effectively with internal departments, senior management, auditors, regulators, and external counterparties on compliance and regulatory matters.
Provide advice and guidance on compliance and regulatory matters as required.
Review and approve marketing and promotional materials to ensure compliance with applicable regulatory requirements and internal policies.
Develop and deliver compliance training and awareness initiatives to employees. Promote a strong culture of compliance and regulatory awareness across the Company.
What will you need to be able to do the job?
University degree in Law, Business, Finance, Risk Management, Accounting, Economics, Mathematics or a related field
Holder of the CySEC Advanced and AML Certificates is a must
3+ years of relevant experience in a senior role in compliance within the financial services or investment industry, with a focus on European regulations
Extensive knowledge of CySEC regulations, as well as other relevant laws and regulations pertaining to online trading, shares and derivative products across the European region
Excellent problem-solving and decision-making skills
Ability to work effectively in a fast-paced, dynamic environment
Effective communication and interpersonal skills, with fluency in English and Greek
By joining us, you can expect:
Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our Provident Fund Scheme.
Birthday and Loyalty benefits.
Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview with TA and Head of the Department
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: Cape Town, South Africa; Moscow, Russia; London, United Kingdom; Bucharest, Romania
We are looking for an experienced Drilling Field Compliance Coordinator to support Health, Safety, and Environment (HSE) compliance across drilling and workover operations. The successful candidate will conduct field inspections and audits, investigate incidents, assess operational risks, and ensure compliance with Saudi Aramco HSE standards and safety management systems.
Key Responsibilities
Conduct HSE audits and field inspections across drilling and workover rigs.
Ensure compliance with Saudi Aramco safety standards, operational procedures, and environmental requirements.
Prepare inspection reports, Non-Conformance Reports (NCRs), and corrective action plans.
Lead or participate in incident investigations and prepare investigation reports.
Support pre-commencement inspections for new rigs and follow up on identified findings.
Prepare rigs for internal and external audits, including RHSEI, Well Control, LPD, Corporate, and EPD audits.
Identify hazards, assess risks, and recommend appropriate control measures.
Provide HSE guidance and mentoring to rig supervisors, safety officers, and operational teams.
Monitor behavioral safety through regular rig visits, safety meetings, and on-the-job awareness activities.
Support safety training, emergency preparedness, contractor safety, and environmental protection initiatives.
Requirements
Bachelor’s degree in Engineering, HSE, Science, Industrial disciplines, or a related field.
NEBOSH IGC, IOSH, or an equivalent internationally recognized safety certification.
Minimum 10 years of relevant HSE experience in the Oil & Gas industry.
At least 7 years of experience in drilling and workover operations.
Strong knowledge of incident investigation, hazard identification, risk management, emergency preparedness, and HSE management systems.
Experience conducting field inspections, safety audits, and compliance assessments.
Strong reporting, communication, and problem-solving skills.
Ability to work in field-based environments and follow rotational work schedules.
Cape Town, South Africa; Moscow, Russia; London, United Kingdom; Bucharest, Romania
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Service Desk Engineer to join the Corporate Technology team. This role is hands-on and requires the ability to handle various problems with expertise and exceptional judgment while working with end-users at the highest level within organizations. The ideal candidate will have excellent problem-solving skills, familiar with remote trouble shooting techniques, and the ability to give clear technical instructions.
Responsibilities
Provide end-user assistance, issue resolution, installation, troubleshooting and restore services in support of applications, computer systems, peripherals, and devices.
Perform user access provisioning and deprovisioning.
Assist in the testing and deployment of new systems, platforms, and applications.
Prepare hardware and software for new employees.
Perform root cause and impact analysis to investigate corporate application issues and make recommendations for potential solutions.
Document incidents and tasks in the corporate ticket management system.
Participate in calls after hours to provide resolutions to employees.
Qualifications
3+ years of recent end-user technical support experience
3+ years of experience of Microsoft cloud-related technologies (O365, OneDrive, Exchange)
3+ years of experience in desktop technologies (Windows, MS Office)
Familiarity and experience with VDI environments
Experience with PowerShell, Mac OSX, and/or A/V systems is a plus
Experience with ServiceNow is a plus
Excellent written and verbal communication skills
Strong time management and the ability to prioritize tasks
Able to thrive in a fast-paced environment and work effectively under pressure
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco, CA; Chicago, IL; Austin, TX; Atlanta, GA; Tampa, FL; Seattle, WA; Boston, MA; New York, NY; San Diego, CA; Washington DC; Los Angeles, CA
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms
KEY RESPONSIBILITIES
- Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues.
- Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs.
- Partner with Deployed Engineering to support critical enterprise customers.
- Build and refine internal tooling, diagnostics, and runbooks for complex issue triage.
- Lead post-mortems for critical incidents and feed learnings back into product and documentation.
- Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement.
- Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support.
- Mentor and coach other support engineers.
HOW TO BE SUCCESSFUL IN THIS ROLE
- 6+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms).
- Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud-native stacks.
- Programming experience with Python. Bonus if you have TypeScript experience.
- Hands-on knowledge of Kubernetes and Docker
- Comfort working with logs, traces, metrics in Datadog, and 3rd-party integrations (e.g., OpenTelemetry, LLM providers).
- Experience supporting enterprise customers and collaborating with engineering on complex escalations.
- A bias for clarity and continuous improvement: you write succinct, helpful, and accurate responses and build a foundation for case deflection.
- High ownership — want to do what’s best for the customer and the company and are relentlessly results oriented
Location: Remote
COMPENSATION
- Annual salary range: $130,000 - $195,000 USD + equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - US West
About the Job:
We're looking for a senior security leader to run our Product Security team and partner to the Director of Security. In this role, you'll own how Security operates: a program led by risk rather than audit calendars, where engineering teams own their security health and Security informs, guides, and validates, where automation and AI take the first pass on every finding, and where posture is measured and published to executives every quarter. You'll build that model, starting with Product Security and extending across the division.
You'll bring a balance of people management, security judgment, and program leadership as you manage a team of security engineers, act as incident manager of record, hold delegated approval for vendor and access decisions, and run the division when the Director is in an audit, a board cycle, or on vacation. You'll work closely with every engineering team to make the secure path the easy one.
Responsibilities:
Manage the portfolio of your team's work, appropriately managing everyone's time and assigning them to the highest priority work.
Help your team and the engineering organization make sense of, and simplify, how security work gets done: who owns what, what is automated, and what Security stops doing.
Guide product engineering teams in owning their own security health: findings route to them with mapped severity, Security reviews and validates rather than fixes, and each team sees its security health in its own service review.
Own the wiring and routing of security findings and requests, driving down noise and the human-decision rate across intake, triage, and review.
Serve as incident manager of record for security incidents: first escalation for our service-level commitments, delegated approver for vendor and access decisions, and cover for the Director's operational duties.
Publish posture: monthly service-level attainment to engineering, quarterly posture to the executive team, and a risk register that drives priorities.
About You:
You have led a security team out of the gatekeeper model once already, and you can say what teams owned afterward, what Security stopped doing, and what the numbers did.
You think in risk, not control lists, and you would rather defend a priority call than a checklist.
You treat automation and AI as the first responder and yourself as the escalation path.
You have been the second leader to a director or CISO and know which decisions to make in their name.
You have run security incidents end to end, including the comms and the review afterward.
You were a strong Senior or Staff security engineer before you managed, and you can still read a PR, a threat model, or a cloud finding and make a call.
You track and drive metrics, and you understand what they can and can't tell you.
Qualifications:
5+ years of experience in a formal security or engineering management role, including managing senior engineers.
Experience moving a security function from gatekeeper to team ownership, with measurable results.
Experience as incident manager for security incidents at a SaaS company, including external communication.
Experience guiding teams through technical tradeoffs and developing senior engineers' careers.
The ability to track and drive metrics, and the wisdom to understand what they can and can't tell you.
Familiarity with AWS security at scale and with external audits (SOC 2, ISO 27001, or FedRAMP) as a participant or control owner.
Excellent communication skills with both technical and non-technical stakeholders.
A thoughtful, empathetic approach to leadership and collaboration.
Pay:
Target pay ranges based on Geographic Zones* for Level M3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $240,600 - 330,700*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500 - 297,600
**
Zone 3:
All other US locations - $
204,500 - 281,100
**
All Zones Inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We are hiring a software engineer on the Developer Experience team. You will own projects from the first problem statement through production, and measure whether they worked.
The team owns how developers discover, adopt, and operate Alchemy: the dashboard, APIs, SDKs, CLI, and MCP server that sit between our infrastructure and the people building on it. A growing share of those users are coding agents, so we design for both.
Recent work spans enterprise controls, management APIs, developer observability, onboarding, and self-serve growth. Ahead of us is the shift to agents that discover tools, write code, pay for services with x402, and operate onchain infrastructure on their own.
Our stack: TypeScript, Node.js, React, PostgreSQL, Temporal, Kafka, AWS, and Kubernetes.
WHAT YOU WILL WORK ON
- Agent-native developer tools: our CLI, SDKs, MCP server, x402 payments, and Agent Wallets.
- Enterprise capabilities for teams running production traffic: organizations, roles, SSO, key management, audit history, and spend controls.
- Public and management APIs for usage, billing, apps, and teams, used by developers, internal tools, and coding agents.
- Developer observability and product quality: usage analytics, request logs, alerts, and the reliability of the surfaces developers use every day.
WHAT YOU WILL DO
- Own projects from problem definition through design, launch, measurement, and on-call.
- Design APIs with clear versioning, error handling, safe defaults, and backwards compatibility.
- Build data models and services that stay correct and reliable as traffic and customer needs grow, with security built in for users, agents, and services.
- Build the user-facing side of your features across our dashboard, CLI, and SDKs, so developers and coding agents can discover and use them safely.
- Instrument what you ship. Use activation, adoption, and conversion data, plus direct developer feedback, to decide what to build next.
- Write design docs, runbooks, and developer-facing documentation. Review code and technical designs to keep quality high.
- Work with Product, Billing, Security, Growth, and other engineering teams.
WHAT SUCCESS LOOKS LIKE
At six months, you have:
- Execution: Scoped, designed and shipped a project across our APIs, backend services, and dashboard or CLI, and paying customers use it in production.
- Ownership: Joined on-call and handled incidents in your area without escalating. Your launches ship with alerts, a runbook and a rollback plan.
- Impact: Moved a number you can name, such as feature adoption, free-to-paid upgrades, time to first API call, or support tickets.
- Team: Earned the team’s trust by making sound technical decisions, collaborating across functions, and improving code and design quality.
- Direction: Proposed what the team should build next, backed by usage data and conversations with developers.
HELPFUL EXPERIENCE
- Blockchain experience is helpful, not required.
- Developer platforms, API products, cloud consoles, or enterprise developer tools, including SDKs, CLIs, MCP servers, agent tools, or machine-readable documentation.
- Billing, metering, or pricing systems.
- Temporal or another workflow orchestration system, plus caching and analytical data systems.
- Observability, incident response, and performance optimization.
- Blockchain products or developer tools, or agent payment and identity standards such as x402.
- Open source contributions, talks, or technical writing.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a Sales Operations Manager to support our GTM organization by managing advanced models, improving our data structure, and strengthening our operational processes. Reporting to the Sr Director of Field Operations, this role will focus on target setting, quota creation, and reporting for our consumption based product suite.
The ideal candidate is highly analytical, excels at translating complex business realities into structured models, and thrives in a fast-paced, data-heavy environment.
What you'll be doing:
Improve and maintain core models of our account base as it relates to consumption growth across the GTM organization.
Partner with the larger Revenue Operations and Compensation team to manage monthly compensation updates and drive improvements in existing processes.
Conduct deep-dive analyses on our customer product engagement to drive decisions around our product investment, GTM segmentation, and territory planning decisions.
Work within Google BigQuery (SQL) to extract large datasets for reporting. Influence data orchestration between BigQuery, Google Sheets, and compensation tools to streamline calculations and execution of compensation.
Manage exceptions directly with Sales.
Independently execute ad-hoc reporting requests, delivering actionable insights
What Makes You a Great Fit:
4+ years of experience in strategy and operations, consulting, business analytics, or compensation.
Comfort working with large datasets and ambiguous problems, with the ability to distill key takeaways.
Strong problem-solving skills – able to translate business challenges into structured models and insights.
Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis.
Ability to work independently and drive analysis with minimal guidance.
Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization.
Proficiency in SQL and data orchestration between BigQuery and GTM tools
Experience with Salesforce reporting, dashboards, validation rules, and flows.
Experience with compensation tools like Xactly, Apttus, or CaptivateIQ
Bonus Points For:
Previous experience in open source
Experience with data visualization tools like Tableau or Looker. Grafana visualization as a plus
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
125,000
- $148
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are seeking a Platform Software Engineer with deep experience in distributed systems to help design, build, and maintain core platform services. You will work primarily in TypeScript and Go to deliver reliable, scalable, and secure systems that power Supabase at massive scale.
WHAT YOU'LL BE DOING:
- Design and implement distributed services and APIs that power the Supabase Platform.
- Lead projects that improve scalability, reliability, and cost efficiency across existing systems.
- Build data-intensive workflows, background jobs, and event-driven pipelines.
- Own service SLIs/SLOs and collaborate on incident response and post-incident reviews.
- Improve system observability with metrics, logging, tracing, and profiling.
- Contribute to our CI/CD and release processes to ship safely and quickly.
- Partner with product teams to deliver features end-to-end, from design docs to production.
- Write clear design documents, RFCs, and high-quality tests.
WHAT WE'RE LOOKING FOR:
- Experienced in designing and operating distributed systems, with strong foundations in consistency, fault tolerance, partitioning, consensus, and back pressure.
- Proficient in TypeScript and/or Go, ideally with 5+ years building production services in one or both languages (other languages also considered).
- Comfortable with cloud infrastructure (AWS preferred) and container orchestration.
- Familiar with multi-tenant architectures, API design, and data modelling.
- Knowledgeable about networking fundamentals and security best practices.
- Experienced with Infrastructure as Code (Pulumi preferred; Terraform/CDK also fine).
- Comfortable participating in on-call rotations for large-scale production systems.
NICE TO HAVE:
- Experience with Postgres internals, logical replication, or CDC pipelines.
- Experience with service meshes, workload identity, or zero-trust networking.
- Background in performance engineering and capacity planning.
- Open source contributions in systems, databases, or runtime tooling.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Engineering Manager.
About the job
As a Senior Engineering Manager in Compliance Experiences, you will lead the Know Your Customer (KYC) engineering team as it builds out Twilio's new Compliance Domain. Your team owns Trust Hub, Twilio's KYC Platform and the gateway to accessing all of Twilio's communication APIs. It serves two distinct customer bases: external customers - Twilio's customers who depend on seamless regulatory compliance to provision and manage phone numbers globally, and internal customers - engineering teams across Twilio who rely on your team's compliance APIs, services, and Ops Tooling to operate efficiently. You will own the people strategy, delivery execution, and stakeholder relationships for a team processing millions of requests daily.
You will be expected to champion AI-driven development practices, ensuring your engineers adopt LLMs and agentic tools to accelerate delivery, improve quality, and stay at the forefront of modern software engineering. Your mission is to build a high-performing team that consistently ships reliable, customer-obsessed products - while balancing the competing demands of external product commitments, internal platform obligations, and operational tooling investments.
Responsibilities
In this role, you’ll:
DRAW THE OWL:
Own the delivery roadmap for the Compliance Domain, including customer-facing compliance services, internal platform APIs, and Ops Tooling. Partner with Principal and Staff Engineers to translate long-term technical strategy into executable quarterly plans and measurable outcomes.
ACCELERATE WITH AI:
Drive the adoption of AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) within your team. Set expectations for AI-augmented workflows, measure the impact on team velocity, and create the psychological safety for engineers to experiment with new tools.
BE AN OWNER:
Take full accountability for your team’s operational excellence, including system reliability, incident response, on-call health, and security posture. Make high-judgment calls that balance speed, quality, and risk.
WEAR THE CUSTOMER’S SHOES:
Serve two customer bases with equal rigor. For external customers, partner with Product Management to ensure compliance workflows are seamless and developer-friendly. For internal customers, proactively engage with dependent engineering teams to understand their needs, gather feedback on your team’s APIs and Ops Tooling, and ensure your platform enables them to move faster. Ground every decision in customer data and feedback from both audiences.
EMPOWER OTHERS:
Recruit, develop, and retain a world-class engineering team. Build a culture of psychological safety, candid feedback, and career growth. Coach your engineers-from mid-level to staff-to reach their full potential and take on increasing ownership. Champion diversity, equity, and inclusion in every hiring and development decision.
RUTHLESSLY PRIORITIZE:
Navigate competing priorities across external product features, internal platform needs, and Ops Tooling investments. Balance requests from multiple stakeholders-Product Management, internal engineering teams, and operations-with a clear framework for saying “no” to protect focus. Ensure resources are aligned to the highest-impact work across all three pillars.
WRITE IT DOWN:
Communicate team strategy, progress, and risks clearly and consistently to engineering leadership and cross-functional partners. Author team plans, post-mortems, and decision documents that create transparency and alignment.
BUILD BRIDGES:
Act as the primary point of contact between the Compliance Domain and its stakeholders. Manage relationships with Product Management, external-facing teams, and internal engineering teams that depend on your compliance services and Ops Tooling. Proactively communicate roadmap plans, surface trade-offs, negotiate priorities, and ensure stakeholders have clear visibility into what your team is delivering and why.
NO SHENANIGANS:
Model integrity in every interaction. Create an environment where engineers feel safe raising concerns, surfacing problems early, and challenging the status quo. Hold yourself and your team to the highest standards of ethical behavior.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
15+ years of software engineering experience
with at least 5+ years in engineering management, leading a team of 10+ engineers and directly managing individual contributors.
Technical Depth:
Strong hands-on background in designing and operating highly available, cloud-native distributed systems. You don’t need to write code daily, but you must be able to engage deeply in architectural reviews, evaluate technical proposals, and earn the trust of your senior engineers.
Cloud-Native Fluency:
Deep familiarity with AWS ecosystems (Lambda, EKS, DynamoDB, Kafka), microservices patterns, and infrastructure-as-code practices (Kubernetes, Terraform).
AI-Forward Mindset:
Demonstrated experience driving AI tool adoption within your engineering team. You should be able to articulate a clear vision for how AI accelerates your team’s delivery and quality.
Delivery Excellence:
Proven track record of shipping complex software products on time and at high quality. Experience with agile methodologies and a data-driven approach to measuring team health and productivity.
People Leadership:
A track record of building diverse, inclusive, high-performing engineering teams. Experience with career frameworks, performance management, and growing engineers from mid-level to staff-plus.
Clear Communication:
Strong ability to communicate technical strategy, trade-offs, and team plans to engineering leadership, cross-functional partners, and your direct reports.
Stakeholder Management:
Proven ability to manage relationships across multiple stakeholder groups with competing needs. Experience balancing external customer commitments with internal platform obligations and communicating trade-offs transparently.
Operational Rigor:
Experience owning system reliability for mission-critical services, including incident management, on-call rotations, and SLO-driven operational improvements.
Desired:
Platform & Tooling Leadership:
Experience leading a team that builds internal platforms or operational tooling serving other engineering teams, with a product mindset toward internal customers.
Team Scaling:
Experience growing and evolving a team through periods of change, including onboarding new engineers, reshaping team processes, and managing through ambiguity.
Location
This role will be remote, and based in India - Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Step Into the Multiverse: Your Next Adventure Starts Here
At
Wizards of the Coast
, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of
Magic: The Gathering®
, the rich storytelling of
Dungeons & Dragons®
, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure.
The Digital Innovations Team (DigIT) is changing how Wizards develops, delivers, and manages the digital systems behind our games — for players, retailers, and the studios that develop our worlds. We are seeking a Principal Software Engineer who can guide product ideas through every stage with agentic AI — from defining the problem with business partners, to developing the system, to deploying it in production, and then improving it based on actual data.
This job is not for those who have only observed AI changes from a distance. We need a hands-on creator. Someone who has directly shipped product to production by agentic AI, can provide the code and performance assessments, and can discuss in detail what was successful, what did not succeed, and what they would do differently. If your AI experience is primarily slides and architectural drawings, this is not the right role.
About the Role
You will be responsible for the technical direction of an initiative and the related product surface area, direct tech direction and product direction with/without PM support. You are answerable for what the team delivers, how quickly it adapts, and the business outcomes that result.
You will build products using agentic AI as your default development approach, leveraging the harness engineering and guardrails the team has developed. You contribute to evolving these patterns alongside peers, but your primary focus is shipping product. You understand where the technology performs well versus where it only demos effectively. You have informed opinions based on production experience about evaluations, guardrails, cost, latency, determinism, and the engineering methods needed to deliver AI products responsibly at scale.
What You'll Do:
Guide product concepts through the entire process with agentic AI. Starting from outlining the problem alongside product and business collaborators, moving to prototype development, to a data-informed launch, and then refining based on actual usage data. You are responsible for the full journey, not only a segment of it.
Build, hands-on with agentic AI. Keep close to the code. Deliver production-quality agent systems, analyses, prompts, and supporting services on your own. Define the reference point through achievements, not words.
Direct the build process through data-driven insights. Lead product ideas as testable hypotheses. Initiate tracking early and confirm success criteria with or with not the PM before beginning coding. Base decisions on actual data concerning what to prioritize, change, or remove. Ensure the feedback loop is as short as feasible.
Contribute to the department's agentic AI harness engineering alongside peers. Apply, stress-test, and improve shared patterns — LLMs, agents, Skills, MCP, eval frameworks, guardrails — through real production use. Bring back what works and what doesn't from the field.
Raise the engineering bar on architecture, code review, test strategy, observability, evals, and incident quality. Treat engineering excellence as a baseline expectation, not an optional initiative.
Lead position, influence people and product decisions. Make your EM and PM more effective at their jobs.
Contribute to the hiring bar. Lead technical interviews, calibrate the AI-capability signal in our hiring loop, and mentor the next layer of senior and staff engineers.
What You'll Bring:
Direct experience creating agentic AI systems. You have developed, deployed, and improved agentic systems in real-world settings, beyond demos or proofs of concept. You can describe the code you authored, the tests you designed, the prompt and tool usage changes you made, the cost and latency considerations you evaluated, the failure types you managed, and the metrics you used to choose the next release. Interviews will involve a hands-on agentic AI task.
Over 10 years of full-stack software engineering experience. At least 3 years in a Tech Lead, Staff, or Principal role responsible for guiding the technical direction of a team or program.
Product-engineer approach. You transform product ideas into operational, monitored, live software. You are comfortable prioritizing alongside PM or direct Product direction on your own, making product tradeoffs on the fly, and relying on metrics to guide iteration. You do not need a fully-detailed ticket to begin.
Deep proficiency across the stack. Modern JavaScript / TypeScript and at least one of Go, Python, or C#. You write production code, not just review it.
Strong systems and infrastructure foundation. AWS at scale, containerization, GitLab/GitHub CI/CD, PostgreSQL and data modeling, REST / gRPC / GraphQL API development, test automation, and a real point of view on observability and reliability.
Architectural judgment. You can defend a build decision, change your mind when the evidence warrants it, and write the build doc that brings the rest of the team along.
Business and product literacy. You can sit with a creative director, a retail partner, or a finance collaborator and have a conversation that is not purely technical. You can articulate business impact and tradeoffs without losing technical rigor.
Outstanding communication and collaboration. You make engineers around you better. You raise standards without becoming a bottleneck. You handle disagreement directly and well.
Bachelor’s degree or equivalent experience. Computer Science, Information Technology, or comparable work experience.
Nice to Have:
Experience leading or contributing to platform / horizontal services (search, notifications, identity, eventing, workflow, data platforms) consumed by multiple product teams.
Experience with Product Lifecycle Management (PLM).
Experience with Kubernetes, Akamai, Terraform, or equivalent infrastructure-as-code tooling.
Experience operating in a tri-lead (TL / EM / PM) or similar matrixed engineering model.
Foundational knowledge of Magic: The Gathering, Dungeons & Dragons, or the tabletop gaming space.
Compensation and benefits may vary based on location and role.
At Wizards, we believe in the magic of diversity—great ideas come from unique perspectives. We are committed to building an inclusive, welcoming workplace where everyone belongs. Wizards is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or any other legally protected status.
Wizards will provide reasonable accommodation with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact your recruiter or coordinator.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$172,600
—
$259,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
Follow ITIL best practices across Incident, Problem, and Change Management processes.
Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.
What You Bring
Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
Ability to work independently while also collaborating effectively within a global, cross-functional team.
Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Are you ready to be at the heart of a global fintech leader?
Checkout.com http://Checkout.com is seeking a forward-thinking and technically curious Operations Center Engineer I to join our cutting-edge Global Operations Center. This is not your typical support role. You will be a vital part of the team that ensures the stability, performance, and security of the core infrastructure that powers our global platform.
Forget waiting for things to break. As an Operations Center Engineer, you will proactively monitor our complex hybrid environment, identify potential issues before they impact our services, and contribute to the automation that keeps us running at peak performance. You will gain hands-on experience with industry-leading technologies like AWS, Cisco networking, and Terraform, making a tangible impact on a global scale. If you are a problem-solver with a passion for cloud and infrastructure technologies, we want you on our team.
What You Will Be Doing:
- Proactive Monitoring & Incident Management: Serve as a first responder for alerts from our sophisticated monitoring systems, analyzing and troubleshooting issues across our cloud (AWS) and on-premise (Cisco) infrastructure.
- Infrastructure Operations: Take ownership of incidents, working with senior engineers to resolve complex technical issues and prevent recurrence.
- Automation & Efficiency: Utilize and contribute to our Infrastructure-as-Code practices, with opportunities to work with tools like Terraform to automate responses and deployments.
- Collaborative Problem-Solving: Work closely with Engineering, Security, and Application Support teams to ensure swift resolution of any service-impacting events.
- Process Improvement: Adhere to and help refine our ITSM and operational processes, ensuring we maintain the highest standards of service delivery and availability within our SLAs.
- Global Impact: Communicate effectively with stakeholders across the business during incidents and provide clear, concise updates.
About You:
- A degree in IT, Computer Science, Engineering, or a related field is a strong asset.
- While we welcome promising fresh graduates, 1-2 years of experience in a Systems, Network, Security, or NOC role would be an advantage.
- Foundational knowledge of cloud technologies is essential; hands-on experience or certifications in AWS are highly desirable.
- Familiarity with Cisco environments is a plus.
- Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform.
- Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus, Nagios) and their role in a proactive operational environment.
- Excellent troubleshooting skills across Windows and Mac OS environments.
- A collaborative, can-do attitude with strong communication skills and the ability to perform under pressure.
- A deep-seated curiosity and eagerness to learn and grow in a fast-paced, global technology company.
- Flexibility to work on a 24/7 shift rotation, including weekends and public holidays, to ensure continuous global operations.
Join us at Checkout.com http://Checkout.com to build the future of commerce. If you are ready to launch your career in a forward-looking operational role and move beyond traditional support, apply now!
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic's models grow more capable, so does the interest of people who want to attack or misuse them. The Detection and Response (D&R) team spots those threats and responds to incidents across every layer of Anthropic's technology stack.
The team is early-stage, so you'll help build our detection and response capabilities from the ground up and work closely with our security and research teams.
Key responsibilities
Lead incident response across a range of domains, from external attacks to insider threats, spanning all layers of Anthropic's technology stack
Build and deploy tooling, including tools that use large language models, to improve how we detect and respond to threats
Create and tune detections, playbooks, and workflows to catch and respond to incidents quickly
Review incident response metrics and procedures, and drive improvements
Work across security and engineering teams
Take part in an on-call rotation
Minimum qualifications
Experience handling security incidents and investigating anomalies as part of a team
Working knowledge of EDR, SIEM, SOAR, or similar security tooling
A solid understanding of cloud environments and operations
Experience working with engineering teams in a SaaS environment
Proficiency with a scripting language such as Python and query languages such as SQL
Strong communication and collaboration skills
Able to lead projects with little guidance
Able to pick up new languages and technologies quickly
Preferred qualifications
7+ years of software engineering experience, or 7+ years of detection engineering, incident response, or threat hunting experience
Security operations or investigations involving large-scale Kubernetes environments
Experience analyzing attack behavior and prototyping high-quality detections
Experience with threat intelligence, malware analysis, infrastructure as code, or forensics
Experience contributing to a high-growth startup environment
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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ОфисLondon
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