Location: Limassol, Cyprus
Spotware Systems is looking for a
Senior Technical Writer
to join our Content & Education Team. We are seeking an experienced technical writer who combines excellent documentation skills with hands-on expertise in AI-driven production, automation and publishing. You will help build scalable workflows that deliver accurate, consistent documentation for complex financial technology products.
Responsibilities
:
Create and maintain clear technical documentation, including user guides, illustrated how-tos and integration manuals.
Design and improve AI-assisted documentation workflows, from source research and drafting to review, validation, localisation readiness and delivery.
Structure and optimise documentation for AI readability, search visibility and reliable retrieval by agents.
Use AI tools and agents to automate repetitive documentation tasks, while verifying technical accuracy against authoritative product sources.
Maintain and enhance documentation portals (Docusaurus, MkDocs or similar platforms) and manage content through docs-as-code, Git and review workflows.
Collaborate with product, engineering and other stakeholders to turn releases and new features into accurate, timely documentation.
Produce release notes and selected B2B/B2C materials, including brochures, white papers and product-video scripts.
Establish and apply terminology, style, accessibility and quality standards, including automated checks for accuracy, terminology, style and links.
Requirements
:
Proven experience writing technical documentation for trading, forex, financial technology or similarly complex software products, backed with a strong portfolio.
Strong English writing, editing and instructional-design skills.
Practical experience with documentation platforms, Markdown, Git and docs-as-code workflows.
Hands-on experience using AI assistants, agents, MCP servers, APIs or similar tools into repeatable documentation production and quality-assurance workflows, beyond prompting alone.
Ability to evaluate AI-generated output critically, validate claims against product evidence and protect sensitive information.
Ability to work independently across teams, prioritise delivery, respond to feedback and improve processes continuously.
Conditions
:
Competitive remuneration reflecting your skills, contribution, and experience.
Comprehensive private medical insurance for your peace of mind and well-being.
Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus.
Welcome Baby Bonus to celebrate life’s most joyful milestones.
Birthday Voucher to make your special day even brighter.
Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food.
Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized.
Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation.
Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives.
Greek language classes to help you adapt smoothly to local life and culture.
seniorLimassol, Cyprus; Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus
Location: Limassol, Cyprus
Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions.
Requirements
3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts.
Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns).
Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations.
Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities.
Good MS Excel skills and comfort working with large trading datasets.
Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use.
Excellent verbal and written communication skills in English; clear, structured communicator.
Nice to have:
Experience with liquidity bridges and aggregators
Responsibilities
Client success and consultative support:
provide consultative support to corporate clients on company products and services;
resolve client questions, issues, and requests promptly and professionally;
help clients understand product functionality and use the platform more effectively;
maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation.
Platform usage and client value:
analyze how clients use the products and identify opportunities to increase product value for them;
guide clients toward more effective, beneficial, and informed use of company products;
identify usage gaps, adoption barriers, recurring questions, and improvement opportunities;
support client success goals through structured recommendations and follow-ups.
Training and enablement:
organize and conduct client training programs, seminars, and webinars;
prepare materials and guidance that help clients improve their proficiency in using company products;
adapt training and enablement activities to client needs, product updates, and common usage challenges.
Feedback, data, and improvement initiatives:
collect and analyze client feedback to identify product, service, and process improvement opportunities;
collect and analyze client data to support strategic initiatives for service and product improvement;
manage client-related changes and communicate relevant needs or risks to internal teams;
respond quickly to situations that may negatively affect client relationships.
Cross-functional collaboration:
coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals;
communicate client needs, feedback, risks, and opportunities to relevant stakeholders;
support alignment between commercial, product, and technical teams around client priorities.
AI-assisted work:
use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency;
validate AI-generated outputs before using them in client communication, reporting, or internal documentation.
Conditions
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Limassol, Remote
Workplace: remote
We are looking for a talented
Senior UA Manager (SRN)
to join our team!
In this role, you’ll work on large-scale international projects with budgets starting at
$300,000 per month
. You’ll manage traffic acquisition on platforms like
Facebook, TikTok, and Snapchat,
explore new traffic sources, and optimize existing advertising strategies. Your responsibilities will include planning, launching, and refining campaigns to ensure the success of our games and reach millions of players worldwide.
If you’re passionate about discovering innovative mobile marketing solutions and want to work with cutting-edge tools in a professional team, this is your time to shine!
Key Responsibilities
Manage international mobile projects with budgets starting at $300,000 per month (Monetization models: IAP and IAP+IAA)
Development and implementation of methodologies for working with new types of targeting
Plan, launch, and manage ad campaigns to consistently meet KPIs
Generate and test hypotheses to improve campaign performance
Automate routine tasks in the procurement process
Collaborate with the creative team to find signals at your source
Maintain effective communication with traffic source representatives
Skills, Knowledge and Expertise
Proven working experience as an User Acquisition Manager within the gaming industry
Hands-on experience with Facebook Ads, Google Ads, TikTok (familiarity with Snapchat and other channels will be a plus)
Proficiency in mobile attribution fundamentals with experience using AppsFlyer or Adjust
Strong understanding of advertising campaign performance metrics (ROI, ROAS, ARPU, ARPPU, LTV, etc.) and the ability to analyze and optimize large datasets
Solid knowledge of unit economics and its application to ad strategies
Proven experience managing and scaling advertising campaigns with budgets exceeding $300,000 per month
Advanced proficiency in Excel/Google Sheets and BI tools like Tableau
Expertise in market analysis with the ability to identify growth opportunities
Experience with UA automation tools and automating any part of the user acquisition process
Strong grasp of A/B testing, from designing experiments to analyzing results
English proficiency at B2 level or higher – for effective negotiations, market analysis, and communication with international partners
Knowledge of Russian language
Understanding of SkadNetwork principles (will be a plus)
Benefits
Flexible work environment: work remotely from home or in our office in Cyprus
Paid holidays and sick leave to prioritize your health and well-being
Competitive salary based on interview results and annual performance reviews
Bonus system tied to the company's success and performance
Opportunities to attend conferences, workshops, and meetups
English classes
Cool corporate parties and team-building events
Holiday Gifts: celebrate special occasions with thoughtful holiday gifts from the company
Free lunches in our office: enjoy a pleasant time over a meal with your colleagues
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds...
ClinChoice is searching for a
Associate Director, Biostatistics Consultant – Oncology
to join one of our clients.
We are seeking an experienced and highly motivated
Associate Director of Biostatistics
with strong expertise in oncology clinical development to provide statistical leadership across clinical trials and development programs. The successful candidate will lead statistical strategy, oversee the design and analysis of clinical studies, ensure the quality of statistical deliverables, and collaborate closely with cross-functional teams to support clinical development and regulatory submissions.
This role requires extensive knowledge of oncology clinical trials, strong leadership capabilities, and the ability to provide strategic statistical guidance to internal teams and external stakeholders.
Key Responsibilities
Provide statistical leadership and strategic guidance for oncology clinical development programs, including Phase I–III clinical trials.
Lead the development and review of statistical analysis plans (SAPs), statistical methodologies, sample size calculations, and randomization strategies.
Provide expertise in oncology endpoints, including overall survival (OS), progression-free survival (PFS), objective response rate (ORR), duration of response (DoR), and disease control rate (DCR).
Oversee the statistical analysis of clinical trial data, including time-to-event analyses, Kaplan–Meier estimation, Cox proportional hazards models, and other appropriate statistical methods.
Review and provide oversight of clinical study reports (CSRs), tables, listings, figures (TLFs), and other statistical deliverables to ensure scientific accuracy and regulatory compliance.
Support regulatory submissions and interactions with health authorities, including the FDA, EMA, and other global regulatory agencies.
Provide statistical input into clinical study protocols, clinical development plans, and integrated analyses.
Collaborate with Clinical Development, Clinical Operations, Data Management, Statistical Programming, Medical Writing, and Regulatory Affairs teams.
Serve as a statistical subject matter expert in client meetings, project discussions, and strategic planning sessions.
Mentor and provide technical guidance to biostatisticians and other statistical team members.
Ensure adherence to applicable regulatory guidelines, industry standards, and internal quality procedures.
Contribute to business development activities, including proposal development, feasibility assessments, and client presentations, as needed.
Qualifications
PhD in Statistics, Biostatistics, or a closely related quantitative discipline; a Master’s degree with substantial relevant experience may also be considered.
Extensive experience in biostatistics within the pharmaceutical, biotechnology, or contract research organization (CRO) industry.
Strong experience supporting oncology clinical trials, preferably across multiple phases of clinical development.
Demonstrated expertise in survival analysis, time-to-event endpoints, clinical trial design, hypothesis testing, and statistical modeling.
Thorough understanding of oncology efficacy endpoints, response assessment criteria such as RECIST, and relevant clinical development considerations.
Experience preparing and reviewing SAPs, CSRs, regulatory submission documents, and integrated analyses.
Knowledge of FDA, EMA, ICH, and other applicable regulatory guidelines.
Strong leadership, communication, problem-solving, and stakeholder management skills.
Ability to manage multiple projects, prioritize deliverables, and work effectively in a collaborative, fast-paced environment.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we have received it. If you have the requirements we need, you will be invited for a phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset, and they are the fulcrum around which all ClinChoice activities are built, and close management and training are the core instruments to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our low industry-average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent, guided by a commitment to diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #LI-Associate Director #Contract
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a Manager, Account Management to join our Account Management team. This is an opportunity to lead strategic relationships with some of our most important merchants and help them get more value from their partnership with Checkout.com http://Checkout.com.
You will be a trusted business advisor and a senior point of contact for a portfolio of enterprise merchants. You will own the account strategy, build executive-level relationships, identify opportunities for growth, and coordinate the internal teams required to deliver an outstanding merchant experience.
This role is suited to a commercially minded account management leader who can operate with strategic perspective while staying close to execution. You will bring structure to complex work, influence stakeholders across the organization, and help merchants use payments as a lever for better customer experiences and business performance.
HOW YOU’LL MAKE AN IMPACT
- Own and execute account development plans for a portfolio of strategic merchants.
- Build high-touch, consultative relationships with merchant stakeholders from day-to-day operators through executive leadership.
- Serve as the primary commercial and relationship lead during the post-integration lifecycle, ensuring clear ownership, communication, and follow-through.
- Develop a deep understanding of each merchant’s business model, customer journeys, payment performance, priorities, and growth plans.
- Identify and advance opportunities across payment volumes, product adoption, market expansion, and broader commercial growth.
- Lead commercial conversations and negotiations in partnership with Sales, Finance, Legal, Product, and other relevant teams.
- Translate merchant needs into clear internal priorities and influence product roadmaps, go-to-market motions, and service improvements.
- Project-manage complex merchant initiatives, including cross-border expansion, new payment methods, optimization programs, and operational improvements.
- Use data and customer insights to diagnose performance, quantify opportunities, and make compelling recommendations.
- Provide regular account updates, risk visibility, and forward-looking plans to leadership.
- Share market feedback and best practices that improve how Checkout.com http://Checkout.com serves enterprise merchants.
WHAT WE’RE LOOKING FOR
- 6+ years of experience in B2B Account Management, Relationship Management, Customer Success, Strategic Partnerships, or a related commercial role, ideally in payments, fintech, technology, banking, or consulting.
- Experience managing complex enterprise accounts and building trusted relationships with senior and executive stakeholders.
- Strong commercial judgment, including experience identifying growth opportunities and leading or supporting negotiations.
- A strategic, analytical, and data-driven approach to account planning and decision-making.
- Excellent project management skills, with the ability to coordinate multiple workstreams and maintain momentum in a fast-paced environment.
- Strong understanding of digital commerce, payments, fintech, and the competitive dynamics shaping the payments market.
- Clear and compelling communication skills, with the ability to influence internally and externally at all levels.
- Customer-first judgment and the ability to balance merchant outcomes, commercial performance, and operational realities.
- High ownership, organization, and follow-through, especially when priorities shift or information is incomplete.
- Intellectual curiosity and the ability to learn complex products and apply new technologies, including AI, to improve account performance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Lead Investor Relations team member at GitLab, you'll help rebuild our investor relations (IR) processes and shape how we communicate GitLab's strategy and performance to the public markets. Working closely with our VP of Finance Strategy & Operations, Chief Financial Officer (CFO), and executive team, you'll be a senior individual contributor with broad ownership of investor communications and relationships. You'll connect insights from across the business to explain our technical products, evolving business models, and long-term investment thesis.
What You’ll Do
Lead key workstreams of the quarterly earnings process, including messaging, scripts, questions and answers, data collection and synthesis, and conference call preparation; build repeatable processes with Finance, Legal, and executive leadership.
Gather insights from research and development, Product, Sales, and other business leaders to explain GitLab's strategy, technical products, and business model transitions in investor communications and board materials.
Own relationships with sell-side analysts and the investment community, monitor analyst models and consensus against our forecast, and flag gaps or risks to the head of IR and CFO.
Prepare the Chief Executive Officer (CEO), CFO, and other executives for investor meetings, conferences, and roadshows; lead investor calls independently when executives aren't available, explaining how GitLab's business works and answering investor questions.
Analyze peer and competitor earnings, Securities and Exchange Commission (SEC) filings, and investor days; maintain benchmarking analyses and deliver quantitative and qualitative insights for executive and board discussions.
Track GitLab's shareholder base and recommend investor targeting strategies to expand and maintain key ownership positions.
Draft and review earnings decks, shareholder letters, fact sheets, and IR website content; partner with Finance, Legal, Communications, and Strategy to keep messaging consistent, accurate, and compliant with disclosure requirements, including Regulation Fair Disclosure (Regulation FD).
Plan and deliver Investor Day with the head of IR to communicate GitLab's long-term story, alongside investor outreach, non-deal roadshows, and corporate access events.
What You’ll Bring
Experience evaluating software businesses from a buy-side or sell-side investment perspective, gained through investing, equity research, investor relations, or a related field.
Financial modeling, valuation, and quantitative analysis skills, with the ability to identify the business drivers that shape investor expectations.
Experience producing or analyzing earnings materials and investor presentations, and explaining technical software products, evolving business models, and financial performance clearly in writing and conversation. You can work directly with senior executives and offer an informed point of view.
Working knowledge of SEC reporting, Regulation FD, and public company disclosure practices.
Proficiency with presentation and spreadsheet tools, experience with IR and market data platforms, and experience using artificial intelligence (AI) to improve workflows or a willingness to develop that capability.
The ability to work independently and manage competing priorities in an all-remote, asynchronous-first environment, with an approach that reflects GitLab's values, especially transparency and efficiency.
Nice to have: prior experience building an internal IR function.
About the team
GitLab’s Investor Relations team drives the strategy and long-term market positioning of GitLab in the public financial markets. We are a small team, so each member has broad ownership and visibility across all aspects of IR.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Almaty, Kazakhstan
Workplace: remote
We are seeking a
Project Coordinator (AI think tank initiative)
to coordinate a comprehensive project assessing the impact of artificial intelligence on the labor market and key economic sectors of Cyprus. The project spans the entire lifecycle: from multidisciplinary research and data collection to building a unified predictive model, executing a public campaign and deploying B2G and B2C digital products. The implementation horizon is 2025–2030, starting in Cyprus with subsequent international expansion to other markets.
Key Responsibilities
Coordinate five research tracks: occupation mapping and AI substitution risk studies (ESCO, MOT, OECD), national statistics analysis (CYSTAT, Eurostat), expert scenario modeling, academic validation and AI agent deployment.
Engage with the Expert Advisory Board, bringing together top analysts, economists, political scientists, NGO leaders, academic partners and Cypriot government stakeholders.
Organize the preparation of analytical deliverables, including the publication of a White Paper, and hold roundtables and workshops with stakeholders and government ministries.
Support communication and PR/GR initiatives, special projects with HR platforms, public awareness campaigns and digital preventive qualification services.
Assist in the development and rollout of tech solutions: a decision-support dashboard monitoring unemployment risks for government bodies and a mobile career navigator app for citizens.
Oversee the pilot phase in 1–2 economic sectors in Cyprus, integrating the predictive model into state structures and preparing for international scalability.
Skills, Knowledge and Expertise
Experience:
Proven experience coordinating or managing multidisciplinary, product or research projects in B2G, B2C, data analytics or AI
Knowledge and skills:
Labor market research methodologies
Open data analysis
Practical AI applications
Structuring and maintaining project documentation
Languages:
English (Advanced, C1).
Key Competencies:
Communication with stakeholders at all levels, including government ministries, academic institutions, international organizations and expert communities
Exceptional organization and ability to manage multiple parallel work streams
Structured approach to project management and documentation.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking an
Arts & Culture Producer
to lead inVision’s art activations: public installations, exhibitions, live events and cultural partnerships that carry our initiatives’ messages to a mass audience. The role sits in the Media, Art and Narrative Domain, inVision’s in-house marketing, content and storytelling engine, which turns each initiative’s mission into campaign strategy, content, art and distribution that change how people think and act across the Global South. Together with each initiative, the role decides where art is the strongest tool, takes every activation from first idea to the moment the audience meets the work and designs it to travel beyond the room through press, social, out-of-home and the inDrive app, with impact goals set before launch. It also builds the network of artists, venues and cultural partners that lets inVision repeat and grow this work.
Key Responsibilities
Build the art activations approach across the initiatives: where art adds the most value, which formats to use, and how it fits each comms plan and budget.
Deliver activations end to end: artist selection, commissioning, production, logistics, installation and on-site delivery.
Hire and manage contractors (fabricators, AV and build teams) and hold them to a high standard of finish.
Manage budgets, timelines, suppliers and venues for every activation.
Plan earned media and content from the start, so each activation reaches press, social and out-of-home.
Agree impact goals before launch, then work with Project Managers and research partners to show how the work shifted the audience.
Build and steward a network of artists, galleries, cultural institutions, festivals, local partners and funders.
Protect brand, dignity and careful imagery on sensitive subjects, check every venue and partner before committing, and secure artists’ rights to film, photograph and use the work across inVision’s channels.
Skills, Knowledge and Expertise
Education:
A background in art, design, architecture, film, live events or media production is an advantage.
Experience:
7+ years producing complex projects from idea to delivery (art, live events, exhibitions, media production or similar), running the production yourself. International or cross-country project experience is an advantage.
People management:
Strong experience leading external contractors, suppliers and artists is required.
Knowledge and skills:
End-to-end production management: budgets, timelines, suppliers, venues, logistics and installation
Briefing, negotiating with and managing contractors and suppliers
Artist commissioning, contracts, rights and consents
Campaign planning: how channels, audiences and earned media work
Setting impact goals and working with research partners to measure results
Languages:
English (Advanced, C1)
Key Competencies
Ownership: sees what needs doing and drives it to the end without waiting to be asked
High standards of execution and attention to detail
Strategic thinking: connects each idea to the initiative’s goals and makes the case to stakeholders
Stakeholder management across initiatives and countries
Cultural sensitivity, and real care for mission and social impact
Location: Lima, Peru
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Bogotá, Colombia
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Tbilisi, Georgia
Workplace: hybrid
We are looking for a Product Marketing Manager (CRM) to drive growth, frequency, and retention for inDrive.Groceries and Restaurant Delivery.
This role sits at the intersection of product, CRM, analytics, and growth. You will own end-to-end go-to-market and CRM strategies that turn food delivery into a habit-forming, high-frequency use case.
Your mission is to translate product capabilities, assortment, and offers into clear, timely, and personalized communication — driving both first orders and repeat behavior through scalable lifecycle strategies.
Key Responsibilities
CRM & lifecycle ownership
Design and own CRM strategies across the full lifecycle
Drive high-frequency CRM orchestration
Lead multi-channel communication: push notifications, in-app banners (home, catalog, checkout, ride context) and WhatsApp / messaging channels
Work with Bloomreach: segmentation, dynamic content and personalization, triggered and automated flows
Data, events & analytics
Own the definition and quality of product & CRM events required for funnel tracking, segmentation and targeting, experimentation and ML use cases
Partner with analytics to track conversion to first order, repeat rate, frequency (orders per user), AOV / basket composition, CRM contribution to GMV
Drive A/B testing
Cross-functional leadership
Act as a key connector between Product (Groceries & Food Delivery), Engineering, Analytics & Data Science and Local Marketing teams
Support market rollouts across multiple countries: adapt CRM strategies to local behavior and supply, align with local assortment, pricing, and partners
Skills, Knowledge & Expertise
Experience
4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing
Experience in food delivery, groceries, e-commerce, or marketplaces
Strong hands-on CRM experience (Bloomreach is a strong plus)
Proven track record of driving frequency and retention, not just acquisition
Skills
Strong analytical mindset (funnels, cohorts, retention, uplift)
Experience working with product events and data schemas
Ability to simplify complex product logic into clear messaging
Experience running experiments and scaling successful mechanics
Comfortable working across markets and cross-functional teams
Nice to have
Experience in high-frequency products (food delivery, quick commerce)
Exposure to ML-driven CRM or personalization systems
Experience in emerging markets with supply constraints
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Manila, Philippines
Workplace: onsite
inDrive Communications APAC is looking for a
Communications Manager
to lead public relations and communications activities in the Philippines. You will work closely with the APAC Lead and Senior Communications Manager on the planning, execution, and management of integrated PR and communications campaigns to strengthen brand visibility and engagement, while building strong media and stakeholder relationships across the market.
You will have a holistic overview of the projects under your supervision and help establish the processes needed to manage and execute them effectively.
Key Responsibilities
Develop and lead PR and communications strategy for the Philippines, aligned with regional and company objectives
Plan and manage the PR budget, and oversee project plans, timelines, deliverables, and KPIs across campaigns and activities
Build and maintain strong relationships with local media, influencers, agencies, and key stakeholders
Lead media coordination, interview scheduling, and journalist engagement
Oversee press events, interviews, activations, and campaign logistics, including on-ground spokesperson management and media preparation
Lead crisis communications planning, execution, and escalation processes
Manage agencies’ and vendors’ work on PR projects and regular PR activities
Coordinate project and asset delivery and approvals with key stakeholders across marketing, business, and other teams
Monitor media coverage, industry trends, and competitor activity, and deliver reporting that shows the impact of communications work to stakeholders
Represent inDrive at regional events and in communications with local media
Collaborate with local stakeholders to align on and shape the country narrative
Support the APAC PR team with planning, turning meeting discussions into clear plans and action points
Skills, Knowledge & Expertise
A bachelor’s or master’s degree in Communications, Journalism, or a related field
A minimum of 5 years of relevant experience in PR and external communications
Proven hands-on experience leading crisis communications, from issue detection to media handling and stakeholder escalation
Established relationships with Philippine national and local media, and strong understanding of the Philippine media landscape
Experience in-house at a ride-hailing, delivery, or consumer tech company, or at a PR agency (international or local), is preferred
Proven ability to independently develop, plan, and execute communications projects, and to manage a portfolio of short- and long-term initiatives
Excellent written and verbal communication skills in
English and Tagalog
; knowledge of Visayan languages (e.g., Hiligaynon, Cebuano) is a plus
Strong budget management and reporting skills, including building KPI trackers and translating campaign data into clear stakeholder reporting
Ability to collaborate effectively with cross-regional and cross-functional teams, stakeholders, and external partners
A diplomatic team player who builds positive relationships and works effectively across the organization
Proactive problem-solver who takes initiative and makes decisions autonomously
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: London, United Kingdom
Workplace: hybrid
The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations.
Key Responsibilities
Own the pipeline and the number
Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house.
Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit.
Run complex, technical deals
Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles.
Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable.
Manage pilots and convert them into recurring volume.
Shape pricing and commercial framework
Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks.
Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions.
Build the channel
Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack.
Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams.
Feed the roadmap
Bring structured demand signal back into product and operations
Qualifications
Must have
Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran.
Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market.
Comfort selling to technical and research buyers.
Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit.
Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties.
Nice to have
An existing network among AI labs, data vendors, or enterprise AI teams.
Experience operating in or selling data from emerging markets.
Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets).
Additional languages, particularly Spanish, Portuguese or Russian.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again.
We are looking for a Senior Product Manager to own the
passenger's ride experience
: from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends.
This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention.
Key Responsibilities
Own the Ride Experience End-to-End:
You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip.
Turn More Matches into Completed Rides:
Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip.
Make Pickup Predictable:
Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress.
Build Trust and Safety into the Ride:
Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control.
Close Every Trip Well:
Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items.
Experiment and Optimize Continuously:
Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies.
Collaborate Across Domains:
Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride.
Skills, Knowledge and Expertise
4+ Years in Consumer Marketplaces:
Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components.
Operational & System Understanding:
Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers).
Data & Experimentation Rigor:
Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses.
User-Centric & Safety Mindset:
Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement.
Cross-Functional Alignment:
Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus.
Clear & Strategic Communication:
Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Volunteer Coordinator
to own the operational side of the volunteer programmes that connect inDrive employees with inVision projects and inDrive’s own initiatives. The role collects volunteering opportunities in one place, processes applications, matches volunteers with opportunities and supports them through participation. It is key to making employee volunteering visible and measurable for inDrive and inVision leadership.
Key Responsibilities
Act as the single point of contact between inDrive employees, inVision projects and inDrive teams.
Collect volunteering opportunities from inVision projects and inDrive teams and keep the catalogue on TeamMate and the inVision website up to date.
Draft and maintain guidelines and procedures of the volunteer programme.
Process volunteer applications and match volunteers with opportunities, including matching inDrive mentors with inVision U students.
Run the operational side of the student mentoring programme: questionnaires, briefings, guides and rules, follow-up of mentor-student pairs.
Administer the volunteering platform: registrations, event creation, participation tracking, dashboards.
Run volunteer recognition: merchandise, TeamMate badges, records of individual contributions.
Collect cases of joint inVision-inDrive activities (for example, programmes in inDrive summer camps) and support linked formats such as workation at the festival.
Track participation, volunteer hours and reach; prepare reports for the line manager and leadership.
Collect stories and photos for internal channels.
Skills, Knowledge and Expertise
Requirements:
Education: Bachelor’s degree
Experience: 3–5 years in corporate volunteering, CSR, community or employee engagement, or programme coordination
Languages: English (Upper-Intermediate)
Key Competencies:
High independence
Communication with employees, project teams and partners
Organisation and relationship building
Location: Tbilisi, Georgia
Workplace: hybrid
We’re looking for a Project Manager to join the HQ part of our Driver Marketing team at inDrive.
Driver Marketing is a global team responsible for communications with current and potential drivers across 40+ markets — from acquisition and onboarding to engagement, retention and loyalty.
The HQ team leads global projects and works closely with regional Driver Marketing teams, Business, Product, Analytics and other Marketing functions.
We need someone who can bring all these teams together and turn complex ideas into projects that get done.
Key Responsibilities
You’ll own complex cross-functional and cross-regional projects from idea to result.
Build project strategies and plans: goals, milestones, timelines, owners and success metrics.
Bring different teams together, keep everyone aligned and drive projects forward.
Track progress, dependencies and risks, and keep project documentation clear and up to date.
Set up tests and pilots, define targets, track results and help decide what to scale.
Build and improve processes for KPI tracking, reporting and cross-functional collaboration — including automation and AI where it makes sense.
Coordinate financial planning and budget tracking, helping the team stay on plan month after month.
Help prepare regular business reviews, presentations and reports.
Projects will be very different: from large strategic global marketing streams like Driver Safety Perception to more operational on improving how we track KPIs within the team, manage budgets or work with other teams.
There will be plenty of room to build things from scratch and make existing things work better.
Skills, Knowledge & Expertise
Strong project management skills and experience with complex, multi-stakeholder projects.
Strong ownership. You don’t just coordinate — you feel responsible for the result.
Confidence with numbers, KPIs, targets and budgets.
Good understanding of marketing fundamentals, channels and metrics.
Strong communication and stakeholder management skills.
Ability to bring structure without creating unnecessary bureaucracy.
Curiosity and a natural drive to make things simpler, faster and smarter.
Fluent English — you’ll use it every day with international teams.
Experience in ride-hailing, mobility or marketplaces is a big plus.
And finally, we’re looking for someone who is proactive, reliable, collaborative and genuinely great to work with.
There will be a lot going on. We need someone who enjoys that — and knows how to turn it into order.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Manila, Philippines
Workplace: remote
We are seeking a
Customer Support Specialist
to handle omnichannel inquiries (phone, email, and chat).
In this role, you will quickly resolve customer issues, process returns and complaints, and accurately document every interaction within our CRM system. You will act as a vital bridge for user feedback, forwarding insights to relevant departments while keeping customers informed about their inquiry status.
Key Responsibilities
Responding to phone calls, emails, and chat messages.
Quickly and efficiently resolving customer issues.
Processing returns, exchanges, and customer complaints.
Keeping records of each interaction with customers.
Updating customer information in the CRM system.
Collecting and forwarding customer feedback to relevant departments.
Informing customers about the status of their inquiries.
Skills, Knowledge and Expertise
Excellent oral and written communication skills for both
Filipino
and
English
languages.
Ability to conduct dialogue politely and professionally.
Ability to work with large volumes of information.
Attention to detail and accuracy in documentation.
Proficiency in PC and basic office programs.
Skills in working with CRM systems and other specialized software.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for an Operations Specialist to manage end-to-end procure-to-pay processes and operational procurement support across digital and offline media teams. This role is focused on ensuring the smooth execution of the full purchasing and contracting lifecycle—from budget verification and purchase request creation to contract coordination, invoice processing, and accurate cost allocation across multiple budget sources.
Please note, this is a temporary position for maternity leave cover.
Key Responsibilities
Managing budget-related activities, including planning, plan-vs.-actual analysis, and budget balance transfers;
Conducting the contractual process and document flow with contractors in coordination with marketing communications managers, legal, and finance departments;
Preparing draft agreements;
Monitoring NDA execution and compliance for new counterparties, as well as tracking the status of existing contracts;
Coordinating contracts with all relevant departments and stakeholders;
Monitoring contract execution, exchanging closing documents (acts), and preparing reports on completed work;
Maintaining documentation records, including sorting, organizing, and archiving documents;
Communicating with counterparties regarding timely payments and document exchange;
Processing payments (including SLOGs and customer development expenses);
Tracking payment statuses;
Ensuring accurate cost allocation and recording in internal systems;
Working with SAP, Oracle, or other internal systems.
Skills, Knowledge & Expertise
Higher education in Economics, Finance, Accounting, Analysis, or Audit;
Experience working with company budgets;
Experience with contracts and basic reporting, including invoices and certificates of work performed;
English language proficiency at B2 level or higher;
Proficiency in office software, including Google Docs, SAP, Oracle, and other internal systems;
Strong attention to detail, responsibility, accuracy, and the ability to work efficiently under tight deadlines.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Limassol, Cyprus; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup
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УдалённоleadRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридAlmaty, Kazakhstan
ГибридLima, Peru
ГибридBogotá, Colombia
ГибридTbilisi, Georgia
ОфисManila, Philippines
ГибридleadLondon, United Kingdom
ГибридseniorAbu Dhabi, United Arab Emirates
ГибридTbilisi, Georgia
ГибридAlmaty, Kazakhstan
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