Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
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If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant
Independent Contractor – CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A specialty coffee company is seeking a Business Support VA to take ownership of client research, outbound outreach, appointment setting, CRM updates, and follow-up with hospitality prospects.
The company already has a detailed SOP and outreach process in place. The VA's role is to execute the process consistently, engage prospects naturally, and book qualified coffee-tasting appointments for the owner to handle and close.
Target accounts include hotels, private clubs, yacht clubs, high-end restaurants, and other hospitality businesses.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Prospect Research
Research hospitality businesses matching client criteria
Identify appropriate decision-makers
Verify contact information
Maintain organized prospect records
Prepare assigned accounts for outreach
Prioritize independently owned boutique hotels and established hotel chains, particularly four- and five-star properties, during the initial outreach phase.
Expand prospecting to selected restaurants and private or yacht clubs as directed by the client.
Identify relevant decision-makers, particularly purchasing managers and food and beverage directors, rather than focusing primarily on business owners.
Use hotel front desks and other gatekeepers as initial contact points to obtain the appropriate decision-maker's name and contact information.
Outbound Outreach & Appointment Setting
Conduct outbound calls using client-provided scripts and SOPs
Follow the intended flow without sounding robotic or overly scripted
Build rapport with hospitality decision-makers
Communicate the coffee-tasting opportunity clearly
Follow up persistently with prospects
Schedule qualified coffee-tasting appointments for the client
Confirm appointments and maintain accurate next steps
Direct outreach toward arranging a meeting between the identified decision-maker and the client or the client's designated team member; the VA is not expected to conduct the sales meeting.
Qualify prospects based on their willingness to have a conversation about the client's coffee offerings, then schedule the meeting through the client's calendar.
Manage outreach independently and maintain persistent follow-ups when the decision-maker is not reached on the first call or email.
Follow the client's established follow-up cadence while organizing additional follow-up reminders and timing as needed.
Adjust calling times based on prospect availability, with preferred outreach windows generally around 7–9 AM or shortly after lunch in the prospect's time zone.
CRM & Follow-Up
Update CRM records after each interaction
Track contact attempts and outcomes
Maintain follow-up tasks
Keep the pipeline organized
Ensure opportunities do not fall through the cracks
Provide basic updates on outreach activity and appointments booked
Log identified contacts, outreach attempts, call or email outcomes, and follow-up activities in HubSpot.
Use HubSpot's calling functionality (VoIP) for outbound calls and maintain updated prospect information and appointment details in the CRM.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous lead generation, outbound calling, appointment setting, or sales-support experience required
Strong phone communication required
Experience following scripts or structured sales processes required
CRM experience preferred
Hospitality, food & beverage, hotel, restaurant, or B2B sales experience is a plus
Strong written English required
AI-tool familiarity preferred
IDEAL CANDIDATE PROFILE
Strong spoken English and professional phone presence
Persistent and comfortable with outbound prospecting
Able to follow a detailed SOP independently
Natural and conversational rather than scripted
Organized with strong CRM habits
Confident speaking with hospitality professionals
Reliable and consistent with follow-up
AI-literate and comfortable using AI tools to improve productivity
Interested in growing with the client as the role expands
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM Platforms
VoIP / Calling Systems
Email
Google Workspace / Microsoft Office
AI Productivity Tools
Work Schedule
Contracted Hours per Week: 20 Hours (Hours may increase based on performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Early Morning or Early Afternoon PST – Flexible
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: Early Morning or Early Afternoon PST – Flexible
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English Required (Bilingual/Nearshore a plus)
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоleadAdjust calling times based on prospect availability, with preferred outreach windows generally around 7–9 AM or shortly after lunch in the prospect's time zone; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: San Francisco
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network
. As a Partner Program Operations Manager, you will own the systems, workflows, and operational execution behind our partner journey—from application through onboarding
. In this role, you will localize and scale the Global Partner Program, collaborating with cross-functional partners across our global offices to translate best practices into high-impact program improvements
.
This
role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays d
epends on the type of work you do and the teams with wh
ich you partner
. If you're interviewing
for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements.
Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance.
Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases.
Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives
.
Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution.
Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources.
Data-literate mindset with experience turning raw metrics into actionable operational insights.
Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms,
and BI tools (such as Tableau
).
Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
At Asana, we're committed to building
teams that include a variety of backgrounds, perspectives, and skills, as this is critical to help
ing us achieve our mission
. If you're interested in
this role and don't meet every listed requirement, we still encou
rage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact
you have on our path to achieving our mission
. We believe that compensation should be refle
ctive of the value you create relative to the market value of you
r role
. To ensure pay i
s fair and not impacted by bia
ses, we're c
ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $150,000 - $165,000
. The actual base salary will vary based on
various facto
rs, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In
addition to
base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn
more about the total compensation and benefits fo
r this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive
family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Hamburg
Workplace: Hybrid
TECH DIRECTOR - MOBILE (F/M/D)
JOB DESCRIPTION
adjoe https://adjoe.io/ is a leading mobile ad platform developing cutting-edge advertising and monetization solutions to meet the diverse needs of app publishers. Being part of the applike group https://applike-group.com/ ecosystem plus the significant financial backing from Bertelsmann empowers us to do this. At adjoe, we are proud of our advanced tech stack https://adjoe.io/techstack/ and dynamic and innovative workforce.
MEET YOUR TEAM: REWARDED SOLUTIONS - MOBILE INTEGRATIONS
The Mobile Integrations Team is part of our Rewarded Solutions Department which develops the technology behind adjoe's innovative rewarded engagement products that serve over 57 million daily mobile users.
Mobile Integrations is responsible for the native Android and iOS SDKs written in Java/Kotlin, Swift, and Unity that handle much of the complex engagement flows. On top of the SDKs are widely customizable web applications built with React TypeScript; and a highly performant Golang backend hosted on AWS that processes millions of events hourly. Our system matches each game with its ideal users, delivering rewards optimized for satisfaction through data processed via Kafka, Spark, S3, Trino, and MySQL.
For team members, this means having state-of-the-art resources to build engaging rewarded ad experiences that seamlessly integrate into the world’s top apps while delivering exceptional results for advertisers and monetizers in this industry-leading technology.
WHAT YOU WILL DO:
- Lead & Scale: Take ownership of the Mobile Integrations team from day one, setting the benchmark for engineering excellence across our mobile SDKs before scaling your scope to lead up to 3 cross-functional mobile engineering teams, guiding line managers and tech leads along the way.
- Architect & Innovate: Drive the holistic mobile architecture, technological direction, and platform scalability, ensuring our SDKs remain robust, performant, and future-proof across millions of daily active devices.
- Partner Strategically: Collaborate closely with the VP of Engineering, Product leadership, and executive stakeholders to translate high-level business goals into a concrete, high-impact mobile platform roadmap.
- Foster Engineering Culture: Champion engineering best practices, sustainable code reviews, and architectural alignment across teams while collaborating with tech leads company-wide to push technical standards forward.
- Build & Mentor: Play a defining role in recruitment and organizational growth; mentoring senior engineers and managers, fostering a high-performance culture, and helping every engineer reach their full potential.
WHO YOU ARE:
- An experienced engineering leader with 8+ years of professional experience in software development and technical management.
- Extensive experience as a Team Lead, Engineering Manager or Tech Director, ideally with a track record or strong readiness for managing large mobile engineering teams.
- Deep background in mobile ecosystems (iOS/Android, SDK development) with high architectural standards across scaling systems.
- Proven track record of mentoring tech leads and senior engineers, driving engineering strategy, and organizational scale.
- Someone who enjoys translating business requirements into pragmatic technical solutions and can also efficiently communicate technical solutions to business stakeholders.
- Able to balance developer experience, security, and performance when designing interfaces and systems.
- A strong communicator who can adapt their level of detail when talking to engineers, product, and business stakeholders.
- Fluent in English.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on over 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
We welcome applications from people who will contribute to the diversity of our company.
Your mission: You have the opportunity to play a key role in supporting the growth of our teams while working alongside a dynamic and driven Talent Acquisition team. You will be partnering closely with the Go-to-market & Corporate teams and the main focus markets will be Americas region.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a creative and proactive Motion Designer to join our team and bring ideas to life through engaging video content, motion graphics, and animations.In this role, you will work on a variety of projects, from product videos and educational content to marketing campaigns, social media, and international events. You will collaborate with different teams to create visually compelling content that communicates our brand and product stories.The ideal candidate has a strong eye for design, attention to detail, and a passion for experimenting with new creative approaches, including AI-powered tools.The role is based in Ukraine.Responsibilities:Create and edit engaging video content for Creatio Academy online courses, webinars, and educational YouTube content, including motion graphics, sound editing, and color correction.Produce video content for social media, including editing podcasts, executive interviews, and adapting footage into Shorts, Reels, and other short-form formats.Design animated banners, motion graphics, and video assets for marketing campaigns, digital channels, and website content.Edit product videos, release trailers, and demos showcasing Creatio's latest features and innovations.Transform company reports, statistics, and industry insights into engaging videos, including content for industry analysts and customer case studies.Develop video content for international conferences, digital events, and product launches, including opening videos, promotional materials, and event landing-page animations.Edit customer interviews, demo recordings, and promotional videos for digital releases and offline events.Create internal corporate videos and animated intros for HR communications.Collaborate with cross-functional teams to deliver high-quality video content aligned with Creatio's brand and communication objectives.Leverage AI-powered tools to streamline video production, improve creative workflows, and explore new approaches to motion design.Requirements:At least 2 years of hands-on experience in motion design, video editing, or video production, supported by a portfolio of relevant projects.Proficiency in Adobe After Effects and Adobe Premiere Pro (must-have).Strong understanding of motion graphics, animation principles, video composition, and visual storytelling.Experience with video post-production, including sound editing, color correction, and exporting content for different platforms.Experience using AI-powered tools in video production, animation, or creative workflows.Strong attention to detail, creativity, and the ability to maintain visual consistency across different types of content.Ability to independently manage multiple projects, prioritize tasks, and meet deadlines.Strong communication and collaboration skills, with conversational English proficiency.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote US
Compensation Range: $160,000 to $170,000 base plus bonus and equity
What You'll Do
Huntress is looking for a Channel Marketing Manager to partner directly with our strategic resellers in North America and plan and execute go-to-market motions that drive pipeline and revenue. You will build joint marketing plans with a group of strategic and focus partners, bring Huntress campaigns and programs to life through those partners, and measure what works so we can invest where the return is highest.
This role is hands-on. The ideal candidate is a strong relationship-builder who works comfortably with partner marketing and sales teams, is data-driven and action-oriented, and has a record of turning joint plans into measurable results.
Responsibilities
Build and own joint marketing and GTM plans with Strategic and Focus North American resellers, with clear goals for pipeline, bookings, and activity with measurable ROI.
Plan and execute partner GTM motions, including demand generation campaigns, webinars, regional and field events, product launch plays, and partner-led programs.
Serve as the primary marketing point of contact for North American reseller partners, helping them position and sell Huntress to their customers with consistent messaging, branding, and execution.
Adapt Huntress campaigns, messaging, and assets into partner-ready kits and co-branded materials that partners can launch with minimal effort.
Plan the activities and campaigns that put MDF and co-marketing funds to work with your partners, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Partner with Partner Sales, Demand Generation, Product Marketing, and Channel Operations to align partner campaigns with corporate priorities, lead handling, and attribution.
Collaborate with Product Marketing to turn product updates and launches into channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Support partner engagement through the Huntress Hub partner portal, including communications, resources, and ongoing engagement strategies.
Track and report on partner marketing KPIs, including partner engagement, sourced and influenced pipeline, campaign conversion, and use the results to guide investment.
Capture partner feedback and recommend improvements to channel programs, enablement, and marketing resources.
Support partner QBRs, events, and executive engagements with strategic partners.
What You Bring to the Team
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Proven success planning and executing co-marketing programs with resellers that produced measurable pipeline and revenue.
Working knowledge of the North American reseller ecosystem and how partners market and sell.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute several programs and partner relationships at once, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Exceptional ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Experience with account-based or partner-specific campaign planning.
What Success Looks Like in the First Year
Joint marketing plans in place and running with each of your strategic resellers.
Measurable growth in partner-sourced and partner-influenced pipeline.
Well-planned, MDF-funded activity with your partners and a clear view of ROI by partner and campaign type.
Partner-ready campaigns and assets that your partners use again and again.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: San Francisco; Washington, D.C.; New York
Engagement: Contractor
Location and travel: San Francisco, New York, or Washington DC; travel to support in-person programs is expected.
About the Team
OpenAI Academy helps people build the knowledge and practical skills to use AI in their work and communities. Through hands-on workshops, online learning, and partnerships with trusted local organizations, we bring AI education to audiences with different needs, backgrounds, and levels of experience.
Within Global Affairs, the Academy team works with colleagues across Customer Education, Technical Success, Communications, and regional engagement teams to create useful learning experiences and lasting community relationships.
ABOUT THE ROLE
We’re looking for an Events & Community Manager to plan and deliver Academy programming and build relationships with the communities we serve. You will manage a portfolio of in-person and online workshops, working with local partners and internal teams from the first planning conversation through delivery and follow-up.
This is a hands-on role for someone who can earn a partner’s trust, turn an idea into a detailed plan, and keep the moving parts of an event on track. You will pair strong event production skills with thoughtful community engagement, helping participants find relevant learning opportunities and stay connected after a session.
IN THIS ROLE, YOU WILL:
- Own end-to-end delivery for assigned Academy events: scope, timelines, budgets, registration, participant communications, venues, vendors, technical requirements, and day-of execution.
- Work with host organizations to understand their audiences, define clear objectives, and confirm responsibilities, recruitment plans, and delivery readiness.
- Coordinate instructors, mentors, and volunteers, making sure they have the schedule, materials, preparation, and information they need.
- Partner with Academy’s learning and instructional colleagues to select appropriate content and adapt the format to the audience.
- Maintain relationships with community organizations, educators, workforce partners, nonprofits, and small-business networks before and after events.
- Coordinate relevant online programming and follow-up resources with Academy colleagues, connecting individual events to continued learning.
- Keep event records, calendars, expenses, and delivery trackers accurate; flag risks and decisions early.
- Gather attendance data and participant and partner feedback, share concise results, and improve the playbooks used across the team.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience independently delivering both in-person and virtual events, including logistics, budgets, vendors, and live troubleshooting.
- Have built productive relationships with community organizations, education partners, nonprofits, or similar groups.
- Can turn broad goals into clear workplans and manage several programs without losing track of details or follow-up.
- Write clear partner communications and keep people informed when plans change.
- Bring sound judgment and a calm, practical approach to live events and competing priorities.
- Care about making learning accessible to people with different levels of technical experience.
- Are curious about AI and comfortable learning new tools; experience with AI literacy or community education is helpful.
Location: San Francisco; Washington, D.C.; New York
Engagement: Contractor
Reporting to: Academy Partnerships Lead
Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams.
About the Team
OpenAI Academy works with nonprofits, educational institutions, community organizations, and other partners to bring practical AI learning to the people they serve. Our Community Trainer Program helps partners develop the capacity to deliver training, while Academy Jams bring participants together for hands-on learning and problem solving.
ABOUT THE ROLE
We’re looking for a Partner Operations contractor to run the day-to-day systems and coordination behind two parts of Academy: our train-the-trainer program and the delivery of Academy Jams. Reporting to the Academy Partnerships Lead, you will keep partner onboarding, cohort administration, records, communications, and program delivery organized and dependable.
This role combines detailed internal operations with hands-on event execution. You should enjoy maintaining accurate systems and closing every follow-up as much as helping a live event run smoothly. The Partnerships Lead sets partner strategy and commitments; you turn those commitments into clear workflows and reliable delivery.
IN THIS ROLE, YOU WILL:
- Run partner and participant onboarding for the Community Trainer Program, including intake, required information, cohort placement, scheduling, access requests, and timely follow-up.
- Maintain accurate partner, trainer, and cohort records across Academy’s approved systems, with clear owners, status definitions, and documentation.
- Coordinate invitations, calendars, reminders, materials, office hours, and participant communications throughout each cohort.
- Track prerequisites, attendance, assessments, teach-backs, and completion against criteria set by instructional colleagues; route readiness and credential decisions to the designated owners.
- Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies before they affect participants.
- Build and maintain checklists, standard communications, dashboards, and operating procedures that make recurring work easier to execute and audit.
- Manage delivery workplans for assigned Jams, including partner follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support.
- Coordinate with the Academy Partnerships Lead on partner commitments and with event and instructional colleagues on logistics, content readiness, and facilitator preparation.
- Track expenses, dependencies, and risks; escalate exceptions that require a decision and keep partners informed of next steps.
- Collect program and event feedback, close out records, and recommend improvements to onboarding, cohort operations, and Jam delivery.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience in program operations, partner operations, training administration, or another role where accurate records and consistent execution matter.
- Have supported cohorts, partner networks, or recurring programs involving onboarding, scheduling, participant communications, and completion tracking.
- Notice missing information and conflicting records, and follow through until they are resolved.
- Are confident managing spreadsheets, shared databases, and program systems, with clear documentation and appropriate handling of participant information.
- Have hands-on experience coordinating in-person or hybrid events and can switch from detailed administration to live problem solving.
- Communicate clearly with partners and internal teams, including when you need to surface a missed deadline or unresolved dependency.
- Can prioritize across recurring operations and event deadlines and make capacity constraints visible early.
- Have worked in education, workforce development, nonprofit, or community programs; familiarity with train-the-trainer models is helpful.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
We are hiring a Sourcing Manager, Technology Services to join our high-performing procurement team! In this position, you will champion sourcing, contracting, and supplier management for Technology & Digital Services throughout Hasbro, Inc. and its subsidiaries and affiliated entities, including Wizards of the Coast, LLC — handling an expansive, multi-entity portfolio covering SaaS, cloud, infrastructure, hardware, network, data centers, security tools, managed services, and IT professional services.
You will work closely with Technology, Legal, Finance, and business partners across the enterprise to deliver outcomes that optimize speed, risk, and value. We adopt change, think big, and believe procurement is a strategic function — not just a back-office one. In this role, you will handle the entire sourcing process for Technology & Digital Services — from Requests for Quotation (RFQs) and Requests for Proposal (RFPs) through supplier assessment, negotiation, and contract finalization — while owning the full contract lifecycle, including renewal planning, auto-renewal management, risk identification, and compliance monitoring. Partnering with IT Security, Data Privacy, and Enterprise Architecture ensures every vendor meets our compliance and risk standards before contract execution.
On the commercial side, negotiating favorable terms — unit pricing, volume discounts, renewal price caps, payment terms, and Service Level Agreement (SLA) protections — goes hand in hand with capturing and reporting savings, cost avoidance, and working capital benefits through Hasbro's procurement savings framework. Spend data, market benchmarks, and vendor intelligence will inform your sourcing strategy and pricing decisions. Your procurement expertise will be key to delivering strong results across all sourcing activities. You will bring a proven track record of success and the ability to work effectively in a dynamic environment. You will build structured Supplier Relationship Management programs that drive accountability, performance, and continuous improvement, and champion sourcing processes and governance frameworks that scale across our enterprise.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Deliver measurable procurement value through structured sourcing execution, cost optimization, and supplier performance management
Track and report efficiency using measurable savings and cost avoidance metrics to tell the complete value story
Balance speed, quality, and risk to meet business objectives without compromising governance
Build strong connections with cross-functional collaborators across creative, technology, legal, and finance teams
Influence without authority by bringing insight, structure, and solutions to sophisticated business needs
Operate with clarity and accountability in all sourcing and contracting activities, collaborating with suppliers in a mutually beneficial manner
Maintain Hasbro's ethical standards, financial controls, and governance expectations
Employ market data and spend analysis to formulate and carry out sourcing strategies with collaborators
Anticipate risks and opportunities to support balanced business growth
Champion the improvement of procurement approaches
Bring forward fresh insights, tools, and techniques to refine the sourcing and management of Technology & Digital services
Continue building procurement knowledge and apply it to sourcing and supplier management work
Share knowledge, mentor peers, and contribute to building procurement capability across the organization
What You'll Bring
Bachelor's degree or equivalent experience in Business, Supply Chain, Finance, or a related field
At least 5 years of relevant experience, or equivalent demonstrated experience, in procurement or category management concentrating on Technology & Digital Services categories — including software, SaaS, cloud, managed services, or IT professional services
Demonstrated knowledge of Enterprise Architecture, Software Development Processes, and Information Security and Data Privacy considerations in vendor selection and contracting
Proven experience leading sourcing initiatives, supplier negotiations, and varied collaborator engagement across multiple business units or legal entities
Strong analytical, organizational, and problem-solving skills with experience using spend data and market benchmarks to drive sourcing decisions
Ability to handle competing priorities in a collaborative, fast-paced environment
Excellent communication, influencing, and relationship-building skills across technical and non-technical audiences
Travel approximately 10%
What Sets You Apart
Experience with procurement platforms, contract lifecycle management systems, and spend analysis preferred
Familiarity with vendor risk management processes and tools preferred
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$97,700
—
$146,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Chicago, IL, USA
About the role
We’re hiring a data-driven Risk Analyst with strong analytical skills and an investigative mindset. You’ll help reduce fraud losses, improve risk processes, and protect a positive member experience. Alongside your core analytics work, you will also be investigating selected fraud and dispute cases-bringing together case evidence, transaction and account data, and risk signals to support clear, well-documented outcomes.
You’ll work closely with Product, Engineering, Data Analytics, Operational and member Experience partners. The role is a good fit for someone who can move between portfolio-level questions and detailed case review, conduct ground level investigation and data queries , communicate what the evidence supports, and turn findings into better risk decisions and processes.
In this role, you can expect to
Analyze fraud and loss trends (25%)
- Explore data proactively and in response to loss events to identify drivers, quantify opportunities, and recommend ways to reduce losses while minimizing member friction.
Investigate fraud and dispute cases (30%)
- Review assigned cases from intake through resolution or escalation. Bring together relevant member statements, transaction and account history, merchant evidence where applicable, and risk signals. Assess evidence quality and consistency; document what is supported, what remains uncertain, and the recommended next step in accordance with established policies and decision authority. Understand agent SOPs and get familiar with using agent tools with the goal to improve AHT and decision accuracy.
Improve processes and automation (20%)
- Identify and apply AI and automation opportunities across dispute and fraud workflows to reduce repetitive manual work, improve consistency, and accelerate analysis. Partner with relevant teams to test solutions, validate outputs, and ensure appropriate human review and controls before implementation.
Build reporting and monitor performance (10%)
- Develop and maintain actionable dashboards and reports that track risk performance against loss and member-experience metrics.
Collaborate on ad hoc needs (15%)
- Partner with internal stakeholders to answer time-sensitive questions and communicate findings clearly to technical and non-technical audiences.
To thrive in this role, you have
2+ years of analytical experience, preferably in financial services or fintech.
2+ years of experience in Fraud, Compliance, Risk, Investigations, or a related field; relevant case-review or dispute experience is a plus.
Excellent SQL and advanced google sheets skills; experience with Python is preferred.
Familiarity with payment processing fundamentals and an interest in fraud typologies, risk trends, or risk strategy.
Strong critical thinking and attention to detail; you can synthesize information across multiple sources and explain how it supports a conclusion.
Clear written communication and sound documentation habits, especially when handling sensitive, member-impacting cases.
Strong organization and follow-through, with the ability to manage analytical work and assigned investigations in a fast-paced environment.
Proficient using AI-assisted tools and automation to improve productivity, while validating outputs and protecting sensitive information.
A growth mindset, willingness to learn new tools and processes, and a passion for Chime’s mission.
A bachelor’s or master’s degree in a quantitatively rigorous discipline such as engineering, statistics, mathematics, or economics is preferred.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$109,000
—
$150,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Recife, Brazil
Workplace: hybrid
The legal business partners team oversees and manages different legal topics worldwide arising from the day to day operations of inDrive. In doing so, the team drives innovative solutions in close coordination with many internal stakeholders, especially government relations (GR), finance, tax, marketing, the business development teams and local outside counsel. Sustainable business growth and evaluating and managing key business risks are the main priorities for the legal business partners team.
Key Responsibilities
Be responsible for dedicated countries (Brazil plus other dedicated countries);
Legal support for launches in new countries as well as new businesses;
Provide legal advice on different matters such as civil law, media/marketing/advertising regulation, consumer regulation, digital law, contracts/commercial law, fintech, digital employment/labor regulation, digital platforms regulation, dispute resolution/claims, tax etc.;
Monitor and draft analysis of upcoming regulations;
Collaborate on cross-functional projects with other departments to provide comprehensive advice and create solutions;
Provide legal review and legal support to all the marketing/media/advertising campaigns launching in applicable country/countries;
Ensure compliance with regulations applicable to operations of the Company in applicable countries, and develop effective measures for internal and external compliance;
Drafting policies and guidelines;
Manage different types of government authorities requests;
Manage external vendors. Oversee all aspects of third party vendor management in the applicable countries, including execution and implementation of outside counsel guidelines, performance, and timely collection and processing of accruals, and invoices;
Control over budget expenses, reducing budget costs according to the KPIs;
Development of the team, being responsible for participation in professional conferences/events and education (external and internal);
Skills, Knowledge & Expertise
Experience working as in-house legal counsel for technology companies, or law firms providing support for technology companies;
5-6+ years of experience, with a minimum of 2 years of law firm experience;
Bachelor's degree in law, additional education would be a plus;
English language proficiency at C/C level
Strong experience in civil law, media/marketing/advertising regulation, consumer protection regulation, pre-litigation: claims resolution, commercial law/contracts.
Experience in data protection and intellectual property; experience with fintech and tax matters is an additional plus;
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location — country.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend.
We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market.
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$245,092
—
$306,365.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome.
The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward.
You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear.
🔑 You’ll play a key role by...
Investigation and root cause analysis
Thematic scope & root cause assessment:
Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership.
Quantitative data analysis:
Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns.
Qualitative field research & journey auditing:
Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design.
Evidence synthesis & impact documentation:
Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps.
Detailed project and workstream delivery
Workstream planning & direct execution:
Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum.
Cross-functional & partner alignment:
Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments.
Risk governance & record management:
Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking.
Operational readiness & BAU handover:
Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual.
Insights, recommendations and business cases
Insight synthesis & evidence auditability:
Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions.
Business case & operational analysis:
Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals.
Product & Tech process optimisation:
Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery.
Leadership communications & stakeholder papers:
Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making.
Team and portfolio contribution
Portfolio mobility & cross-functional collaboration:
Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve.
Proactive risk & insight generation:
Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions.
Pillar standards & capability development:
Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics.
Global on-site engagement:
Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation.
🤩 We’d love to hear from you if…
Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover.
Clear history of working directly with external partners,
proving you would have the confidence to represent Monzo professionally in day to day delivery conversations.
Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review.
Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions.
Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes.
An investigative mindset and the curiosity to understand how work operates in practice.
Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams.
The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes.
Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions.
The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation.
Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams.
Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible.
Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality.
Experience working in an operational, regulated or customer sensitive environment.
Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change.
A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery.
Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential.
Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£41,300 - £52,250
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Our Singapore TA team is looking to welcome a new team member to partner directly with senior business leaders on mid to senior-level hiring across APAC. These are complex, high-stakes searches where your judgment has real organisational impact. It's a high-ownership role in a small team, your work is visible, and there's a genuine path to deepen your craft and take on more over time. We're also actively investing in AI tools and new ways of working, so if you're curious about where the profession is heading and want to help shape it, this is the perfect place to do that.
What You’ll Be Doing
Advise hiring managers and stakeholders as a subject matter expert on the APAC talent market
Drive direct sourcing and headhunting efforts, owning requisitions from brief to close
Build and execute innovative talent attraction and pipeline development strategies
Own the end-to-end candidate experience as a core part of your recruitment practice
What We Look For In You
Extensive in-house recruiting experience, with a proven track record placing mid to senior-level roles
Strong direct sourcing and headhunting capability
Ability to consult, negotiate, and engage with a wide range of stakeholders in a matrixed environment
Proven ability to manage competing priorities across teams and departments to achieve broader hiring goals
English and Chinese language fluency to effectively communicate with candidates and hiring managers across multiple regions
Nice to Haves
Experience recruiting across multiple functions or business units simultaneously
Prior experience in a high-growth or fast-scaling tech environment
Comfort with hiring metrics and the ability to translate data into actionable improvements for candidate and hiring manager experience
Genuine belief in blockchain and cryptocurrency
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
San Francisco
ГибридHamburg
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San Francisco; Washington, D.C.; New York; Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams