Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Strong English and Korean communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Strong English and Korean communication skills. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, address objections, and close deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers' needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex deals.
- Strong communication skills: Strong English and Korean written and verbal communication.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early-stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Start Selling - On day zero, you will be a player/coach. Prospect, build pipeline, manage customers, and close deals, We're looking for candidates who are coming from a leadership role, but are open to getting their hands dirty.
- Lead & develop a high-performing sales team - Over the next year, you will hire, onboard, and develop AEs across Korea. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team
- Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights
- Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy
WHAT YOU'LL BRING
- 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts.
- People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team.
- Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Communication: Strong English and Korean written and verbal communication.
EVEN BETTER...
- Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: CA - Canada
Scopely is looking for a
Performance Marketing Manager I
to join our
User Acquisition team
in Canada on a remote basis!
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
The User Acquisition team is focused on driving player growth and efficiency across various digital marketing channels. The teams are based in Europe and the US. The UA team’s mobile advertising ecosystem is an always-changing, rapidly growing world, and at Scopely, you'll play a key part in our next big leap in user growth. Our mission is to make experiences that our players love and keep coming back to time and time again.
What You’ll Do:
Independently manage significant performance marketing budgets across multiple channels to maximize games’ growth and profitability
Strategize, execute and continually optimize mobile campaigns on every critical mobile platform, including: Meta, Google, TikTok, DSP Networks, SDK Networks, CTV, Influencer marketing, and much more
Locate, negotiate and develop creative and innovative solutions for acquisition
Grow and manage marketing partnerships for UA efforts across the globe
Design and execute A/B & multivariate testing and present results to related teams
Contribute winning ad creative ideas and run creative testing, working closely with Marketing to execute on breakthrough creative strategies to attract new users
Work cross-functionally with product, ads, data, and creative teams to grow the portfolio and business through full-view lifecycle marketing
Be an expert in UA with key knowledge in order to lead a team
Raise flags for future potential issues that might arise if we continue on course or due to expected changes based on our current methodology
Proactively source new partners to diversify portfolio
Ability to present and speak in front of leadership stakeholders from varying functions
What We’re Looking For:
BA or BS degree, preferably in Economics, Mathematics, Marketing, Communications, Finance, Business Administration or a related field
3-5 years of experience in media buying / user acquisition / performance marketing.
A hunger to be at the forefront of the mobile advertising space and the mobile app market
Creative problem solving acumen, as well as analytical rigor to verify or invalidate assumptions
Strong analytical skills and attention to detail
Proven ability to effectively communicate with cross functional teams
Prefer candidates with direct previous experience in mobile user acquisition. Hands-on experience with Facebook Ads and/or Google Ads is a plus
Understanding of funnel conversion metrics, retention rates and LTV predictions preferred
Deep understanding of our data architecture and tech stack, and be able to communicate effectively with data teams
Looks for external emerging trends
Ability to self-reflect, take feedback and create a personal improvement plan
Ability to follow-up on tasks and action items with no or little oversight
Strong proficiency with Excel required
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
We welcome applications from people with disabilities and should you require accommodations during the application process please contact
Interview-Accomodations@scopely.com
.
For candidates in British Columbia, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
British Columbia Annual Salary Range
$80,000
—
$105,000 CAD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Flo is looking for a Director, Head of Global PR & Communications to shape how the world understands our company, mission, and impact.
You will lead Flo’s global external communications strategy across corporate, consumer, product, scientific, and executive communications. You will build influential narratives that strengthen Flo’s position as a category-defining women’s health company, deepen trust in our brand, and raise the visibility of women’s health.
This is both a strategic and hands-on role. You will advise senior executives on complex issues while building media relationships, developing stories, preparing spokespeople, and leading responses when the stakes are high.
The ideal candidate will bring the judgment and credibility required to communicate responsibly at the intersection of healthcare, technology, privacy, science, culture, and public policy.
What you’ll do
Lead Flo’s communications strategy
Develop a global PR and external communications strategy aligned with Flo’s brand, product, commercial, and company priorities.
Create a differentiated corporate narrative that positions Flo as a leader in women’s health, consumer technology, and medically credible digital health.
Lead communications across corporate reputation, product launches, scientific research, partnerships, executive visibility, and thought leadership.
Identify the conversations Flo should lead and establish clear objectives and measures of success.
Build reputation through powerful storytelling
Strengthen trust in Flo among consumers, healthcare professionals, media, partners, policymakers, and other influential stakeholders.
Build relationships with leading journalists and opinion leaders across health, technology, business, science, and consumer media.
Develop a consistent pipeline of proactive stories that extends beyond company announcements and product launches.
Translate clinical research, product innovation, and proprietary insights into compelling, accessible stories without compromising medical credibility.
Partner with Medical Affairs, Science and Research, Privacy, Security, Legal, Product, and Public Policy to communicate complex and sensitive topics accurately.
Act as a senior company spokesperson and prepare executives and subject-matter experts for media engagements.
Advise leaders and protect Flo’s reputation
Serve as a trusted communications adviser to the CEO, CMO, executive leadership team, and other senior stakeholders.
Build distinctive thought leadership platforms for Flo’s executives, doctors, scientists, and researchers.
Lead issues management and crisis communications, including scenario planning, escalation protocols, response strategies, and spokesperson preparation.
Anticipate reputational risks across reproductive health, medical claims, data privacy, AI, and public policy.
Provide clear, composed counsel under pressure, balancing transparency, empathy, legal considerations, medical accuracy, and the needs of Flo’s community.
Lead the function
Build, lead, and develop a high-performing global communications team.
Manage PR agencies and specialist partners across priority markets.
Own the communications budget and allocate resources against the highest-impact priorities.
Establish strong global processes while allowing for local cultural and media nuance.
Partner with the People team to ensure consistency across external and employee communications.
What you’ll bring
Significant progressive experience in public relations and corporate communications within a high-profile, consumer-facing organization.
A track record of leading global communications strategies that strengthen reputation and support business growth.
Experience in digital health, healthcare, consumer technology, or another complex and highly regulated sector.
Deep expertise in corporate reputation, consumer PR, executive communications, media relations, issues management, and crisis communications.
Strong relationships with relevant global media, or a demonstrated ability to build them.
Experience translating technical, medical, scientific, or data-led subjects into clear and compelling narratives.
Sound judgment when navigating sensitive issues, incomplete information, and public scrutiny.
Experience advising CEOs and senior executives, with the confidence to offer constructive challenge.
Strong people leadership and experience managing teams, agencies, budgets, and international programs.
Exceptional written and verbal communication skills.
A data-informed approach to communications planning and evaluation.
The ability to move between long-term strategy and hands-on delivery in a fast-moving environment.
What will make you successful at Flo
You are an ambitious storyteller who understands that trust is earned through substance, consistency, and action. You combine high standards with pragmatism, remain calm under pressure, and build strong relationships across disciplines and geographies. You are curious about science, technology, culture, and the lived experiences of Flo’s community, and you care deeply about improving women’s health.
Annual Salary Range (ranges may vary based on skills and experience)
£120,000
—
£150,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong
.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Fraud Enablement: Owning and improving specific fraud servicing experiences across multiple product offerings
Dispute Enablement: Owning and improving specific dispute servicing experiences across multiple product offerings
About the Role
As an Operations Enablement leader you will help deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities - driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes.
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You'll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Set Strategic Direction
: Define and execute the servicing strategy developing clear program roadmaps and execution plans, tracking progress against KPIs, timelines, and budgets.
Lead Transformation Initiatives
: Drive enterprise-wide improvements leveraging Lean Six Sigma, change management, and data-driven methodologies to unlock efficiency, compliance, and customer satisfaction.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Champion Global Readiness
: Anticipate and design for operational needs tied to product launches, program expansion, and regulatory changes.
Drive Insights
: Use metrics, dashboards, and qualitative feedback to continuously assess workflows, knowledge adoption, training impact, and localization quality, while influencing senior leadership decisions.
Influence & Partner at Scale
: Serve as a trusted advisor to executives, cross-functional partners, and vendor leaders - driving alignment between company goals and day-to-day execution.
Build a High-Performing Ecosystem
: Lead and coach augmented staff, contractors, and cross-functional contributors to deliver world-class content and learning experiences.
Lead Change at Scale
: Ensure global teams successfully adopt new processes, platforms, and resources through structured change management practices.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
5+ years of experience in program management or product operations, preferably within large-scale or global operations.
Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.
Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).
Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.
Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.
Comfort operating in ambiguous, high-growth environments with a builder’s mindset.
Global perspective with experience supporting vendor/partner operations and distributed teams.
Willingness to provide occasional support outside regular working hours, including evenings, weekends, and holidays, to address time-sensitive operational needs.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $101,000 - $151,000 CAD
# LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Fraud Enablement: Owning and improving specific fraud servicing experiences across multiple product offerings
Dispute Enablement: Owning and improving specific dispute servicing experiences across multiple product offerings
About the Role
As an Operations Enablement leader you will help deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities - driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes.
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You'll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Set Strategic Direction
: Define and execute the servicing strategy developing clear program roadmaps and execution plans, tracking progress against KPIs, timelines, and budgets.
Lead Transformation Initiatives
: Drive enterprise-wide improvements leveraging Lean Six Sigma, change management, and data-driven methodologies to unlock efficiency, compliance, and customer satisfaction.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Champion Global Readiness
: Anticipate and design for operational needs tied to product launches, program expansion, and regulatory changes.
Drive Insights
: Use metrics, dashboards, and qualitative feedback to continuously assess workflows, knowledge adoption, training impact, and localization quality, while influencing senior leadership decisions.
Influence & Partner at Scale
: Serve as a trusted advisor to executives, cross-functional partners, and vendor leaders - driving alignment between company goals and day-to-day execution.
Build a High-Performing Ecosystem
: Lead and coach augmented staff, contractors, and cross-functional contributors to deliver world-class content and learning experiences.
Lead Change at Scale
: Ensure global teams successfully adopt new processes, platforms, and resources through structured change management practices.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
5+ years of experience in program management or product operations, preferably within large-scale or global operations.
Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.
Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).
Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.
Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.
Comfort operating in ambiguous, high-growth environments with a builder’s mindset.
Global perspective with experience supporting vendor/partner operations and distributed teams.
Willingness to provide occasional support outside regular working hours, including evenings, weekends, and holidays, to address time-sensitive operational needs.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - J
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000
USA base pay range (all other U.S. states) per year: $115,000 - $165,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote
Workplace: remote
🌎 About Us
TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.
We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.
TeamSnap is seeking a Staff Software Engineer, Backend, to join our fully distributed engineering team and help us continue scaling systems that serve millions of daily users and tens of thousands of amateur sports organizations. Our primary backend stack includes Node and TypeScript, alongside Elixir, SQL, cloud-based services, event-driven systems, queues, background jobs, caching layers, and observability tooling.
We are looking for a hands-on Staff Backend Engineer with deep, meaningful production Node experience who can build and improve APIs and services, reason through production issues across the system, lead technical design in ambiguous areas, mentor engineers, and raise the quality bar across the team. This person should bring strong systems thinking that connects application architecture with infrastructure, platform, data, security, and other adjacent domains, bringing those teams into architecture and solutioning conversations early without being expected to own those functions directly.
As an engineering team, we architect and build scalable systems using service-oriented and event-driven architecture. This role will help shape the technical foundation behind TeamSnap’s product experience, with a focus on backend systems, APIs, services, data performance, reliability, observability, and production quality.
What You'll Do:
Architect, build, and evolve backend APIs, services, event-driven workflows, queues, background jobs, data models, caching strategies, and integrations that support millions of users and thousands of sports organizations.
Own complex backend product and technical work from discovery through design, implementation, rollout, production support, and long term maintainability.
Lead ambiguous technical initiatives by breaking down problems, identifying risks, making practical tradeoffs, and helping teams move from uncertainty to clear execution.
Provide technical leadership across our Node ecosystem by advancing shared patterns, standards, tooling, and practices, and helping engineers make better Node-specific architectural and operational decisions.
Connect application architecture with platform, infrastructure, data, security, observability, and other adjacent domains, identifying concerns early and bringing the right teams into architecture, solutioning, and scaling decisions.
Improve the reliability, scalability, performance, and operability of production systems through thoughtful architecture, strong testing practices, database optimization, caching, monitoring, alerting, and incident follow-up.
Debug complex production issues by reasoning across application code, databases, caches, queues, jobs, observability data, and the broader request lifecycle.
Partner with Product, Design, Engineering, Infrastructure, Platform, Data, Support, and other teams to turn roadmap needs into durable backend systems and practical delivery plans.
Strong interpersonal skills with the ability to give and receive constructive feedback, mentor engineers, influence cross-team alignment and articulate technical trade-offs to non-technical stakeholders
What Will Set You Up for Success:
Staff level backend engineering depth, with deep, meaningful production Node experience at scale and a strong track record of architecting, building, operating, and improving complex backend systems.
Deep Node and TypeScript experience, including strong understanding of runtime behavior, concurrency, failure modes, performance characteristics, production debugging, and the architectural tradeoffs involved in operating Node systems at scale.
Strong systems thinking, with the ability to connect application architecture and runtime decisions with platform, infrastructure, data, security, observability, and other adjacent domains, bringing those perspectives and teams into the process early as systems are architected, built, and scaled.
Strong SQL and relational database judgment, including indexing, query optimization, migrations, profiling, data modeling, transactions, read and write patterns, and performance tuning.
Practical understanding of service-oriented architecture, event-driven architecture, queues, background jobs, webhooks, Redis or similar caching tools, and systems that need to scale under real production load.
Working knowledge of production infrastructure and platform concerns, enough to reason through deployments, containers, CI/CD pipelines, cloud services, networking basics, observability, and operational debugging.
Strong production ownership mindset, with the ability to use logs, metrics, traces, dashboards, alerts, incident reviews, and system behavior to improve reliability over time.
Demonstrated ability to lead through influence, mentor engineers, facilitate technical decisions, communicate tradeoffs clearly, and connect backend technical choices to customer impact, business needs, and long term maintainability.
Bonus:
Previous work in or close partnership with infrastructure, platform, SRE, DevOps, or data teams.
Elasticsearch experience, particularly operating, scaling, troubleshooting, or designing search and indexing workloads in production.
Familiarity with BigQuery, analytics pipelines, reporting workflows, or high-volume data processing.
Responsible use of AI-assisted engineering workflows to improve debugging, testing, documentation, refactoring, prototyping, or developer experience without compromising quality or understanding.
Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $200,000 inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
🖥 Location
TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones.
We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time.
🚀 Opportunities to Grow
We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it.
🎩 Total Rewards
Remote-first since 2009
Flexible PTO and parental leave
100% premium coverage of medical, dental, and vision for you and your family
401(k) to invest in your future
$1,500 annual learning and development reimbursement
Travel to all-company meetings and team events
Generous home office allowance
TeamSnap swag when you start, plus a $50 store credit on every work anniversary
Monthly health and wellness reimbursement, and more
TeamSnap Total Rewards
🏆 Award-winning Culture
At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us.
🧡 Inclusion and Diversity
Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued.
Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer.
AI Notice
We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.
Location: Cyprus; Malta; Poland; Georgia; Romania; Malaysia
Social Media Lead
Reporting to:
Chief Marketing Officer
Location:
Fully Remote — European Time Zones
Employment:
Full-time
About the Role
We are looking for a
Social Media Lead
to own and grow CXM’s global social media presence across organic and paid channels. This is a hands-on, player-coach role combining strategy, execution, performance optimisation, community management, and team leadership.
You will play a key role in consolidating CXM’s regional social presence, improving performance across markets, and building a consistent, engaging global brand presence.
Key Objectives
Consolidate all regional Facebook pages into a single global page within the first 90 days, with no loss of existing followers.
Deliver agreed ROAS targets across paid social campaigns by the end of Q4.
Drive quarter-on-quarter improvement in reach, engagement, follower growth, and CTR.
Establish a consistent monthly social media performance reporting and optimisation rhythm.
Launch a follower-exclusive content and promotions programme within the first six months.
Build scalable processes and, over time, support and lead local social media managers.
Key Responsibilities
Strategy & Planning
Develop and execute CXM’s global social media strategy in line with wider marketing objectives.
Build and manage content calendars across campaigns, promotions, company updates, and market opportunities.
Identify emerging platform, audience, and content trends.
Content & Community
Coordinate, schedule, and publish content across relevant social platforms.
Maintain consistency in brand identity, tone of voice, messaging, and positioning.
Manage comments, direct messages, and community interactions professionally and promptly.
Monitor sentiment and escalate customer issues or recurring concerns to the appropriate teams.
Paid Social
Plan, launch, manage, and optimise paid social campaigns, particularly across Meta.
Manage budgets across markets and campaign objectives.
Test and optimise audiences, creatives, placements, and messaging.
Improve campaign performance across reach, traffic, engagement, conversions, and cost efficiency.
Analytics & Reporting
Track and analyse organic and paid social performance.
Produce regular performance reports with clear insights and recommendations.
Turn data into actionable optimisation decisions.
Monitor competitor activity and platform developments.
Cross-Functional Collaboration
Work closely with design, content, regional marketing, CXM Support, compliance, and other internal teams.
Support product launches, promotions, events, partnerships, and wider marketing campaigns through social media.
Team Leadership
Provide direction and support to local social media managers as the team develops.
Establish standards, processes, and best practices across markets.
Remain hands-on while coaching and developing the wider social team.
Requirements
Proven experience managing social media for a global or multi-market brand.
Strong hands-on experience with paid social, particularly
Meta Ads
.
Strong understanding of organic social, content strategy, and community management.
Demonstrable ability to analyse social performance and optimise based on data.
Experience managing budgets, campaigns, audiences, and creative testing.
Strong brand, content, and copy judgement.
Excellent stakeholder and cross-functional communication skills.
Experience working in regulated industries such as fintech, crypto, or financial services is advantageous.
Experience managing or mentoring social media teams is a plus.
Comfortable working independently in a fully remote environment.
Benefits
What We Offer
The opportunity to own and shape CXM’s global social media function.
A genuinely remote role with flexibility across European time zones.
The chance to consolidate and build a global social operation from the ground up.
A strong, experienced team and supportive leadership environment.
Competitive base salary plus a performance-based bonus linked to social KPIs and campaign results.
Recruitment Process
Stage 1:
HR screening interview
Stage 2:
Interview with the CMO, potentially including the CEO
Location: Haradh, Saudi Arabia
We are seeking an experienced
RTR Quality Control (QC) Inspector
to join our team on a major infrastructure project. The successful candidate will oversee the inspection and testing of Reinforced Thermosetting Resin (RTR), Glassfiber Reinforced Epoxy (GRE), and Glass Reinforced Plastic (GRP) piping systems. You will ensure that all construction and installation activities fully comply with project specifications, international codes, and client engineering standards.
KEY RESPONSIBILITIES :
Material Inspection:
Verify incoming RTR/GRE/GRP pipes, fittings, adhesives, and raw materials against material certificates, purchase orders, and project requirements.
Process Monitoring:
Inspect joint fit-ups, adhesive bonding, lamination layups, wrapping, and curing cycles (including heating blanket applications).
Testing & Verification:
Witness and document hydrostatic pressure testing, leak testing, and visual inspections of completed non-metallic piping networks.
Shaving & Qualification:
Verify shaver machine settings, taper angles, and joint preparation; monitor and qualify the workmanship of RTR bonders and laminators.
Documentation Management:
Prepare, review, and maintain Quality Control Procedure (QCP) documents, Inspection and Test Plans (ITP), and daily Quality Inspection Reports (QIR).
Defect Management:
Identify non-conformances, issue Non-Conformance Reports (NCRs), and follow up on corrective and preventive actions (CAPA).
Requirements
Experience:
Minimum of 5 to 7 years of QC inspection experience strictly dedicated to RTR/GRE/GRP piping within the oil and gas, petrochemical, or large-scale utility sectors.
Technical Certifications:
Valid qualification/certification from major RTR manufacturers (e.g., Future Pipe Industries [FPI], Amiantit, or equivalent).
Standards Knowledge:
Strong familiarity with international standards such as ASME B31.3, ASTM, and specific regional client specifications (such as Saudi Aramco Engineering Standards SAES-L-105, SAES-S-070, or equivalent).
Computer Skills:
Must have passed or be ready to take the client Computer-Based Test (CBT) for RTR/Non-Metallic piping inspection.
Education:
Diploma or Bachelor's Degree in Mechanical, Chemical, or Materials Engineering.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
The Accounts Payable Analyst is responsible for managing and supporting Accounts Payable activities, ensuring accurate and timely processing of invoices, payments, reconciliations, reporting, and vendor accounts. The role will also provide financial analysis, ERP support, and management reporting while ensuring compliance with financial procedures and internal controls.
Key Responsibilities
Process and verify invoices, payment requests, and Accounts Payable transactions accurately and on time.
Perform Accounts Payable ledger reconciliations, identify discrepancies, validate transactions, and ensure timely settlement of outstanding amounts.
Prepare and consolidate aging reports, aged liabilities, outstanding exceptions, GRIR, and vendor statements.
Perform control account reconciliations and weekly bank reconciliations.
Manage prepayment accounting, advances, retention payments, and rejected transactions.
Process KAUST payments, P-Card and claims payments, including reconciliation and clearance.
Respond to vendor inquiries and resolve Accounts Payable-related issues promptly.
Prepare financial trend analysis, management reports, and presentations for senior management.
Support the development of Business Intelligence (BI) reports for Accounts Payable activities.
Ensure accurate financial records and compliance with Accounts Payable procedures, internal controls, SLAs, and KPIs.
Support SAP ERP system implementation, administration, and ongoing Finance operations.
Collect business requirements and identify opportunities to streamline Accounts Payable processes and eliminate non-value-added activities.
Coordinate with business managers and internal stakeholders to ensure accurate period-end reporting.
Handle urgent requests and multiple priorities while maintaining high-quality service.
Requirements
Bachelor’s degree in
Accounting, Finance, Business Administration, or a related field
.
Minimum
3 years of relevant experience
in Accounts Payable or accounting within a complex organization.
Strong hands-on experience in
Accounts Payable operations
, including invoice processing, payment processing, reconciliations, aging analysis, and vendor accounts.
Proven experience working with
SAP ERP / SAP Financial Module
.
Familiarity with
Concur
is preferred.
Strong proficiency in
Microsoft Excel, Word, Outlook, and PowerPoint
.
Experience in financial reporting, reconciliation, and management reporting.
Strong understanding of financial controls, accounting procedures, and governance.
Excellent analytical, problem-solving, organizational, and time-management skills.
Strong written, verbal, interpersonal, and presentation skills.
Ability to work independently, manage multiple priorities, and operate effectively in a complex environment.
Location: Foster City, CA; NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
Join our FDE team and work directly with some of the world's largest organizations to turn their most ambitious ideas into production applications on Replit. As a Forward Deployed Engineer, you'll partner closely with customers to understand their technical and business needs, architect solutions, and build the integrations and applications required to deploy Replit successfully within complex enterprise environments.
This is a deeply technical and hands-on role. You won’t just advise customers on what to build—you’ll build alongside them. You’ll take applications from initial idea and prototype through deployment and production, navigate complex enterprise environments, and solve the technical challenges that emerge when AI-powered software development meets real-world infrastructure, data, security, and organizational constraints.
You will:
- Build with Customers: Embed with strategic enterprise customers to design and build high-impact applications and AI-powered workflows on Replit, taking projects from initial concept through production deployment.
- Architect Enterprise Solutions: Design secure, scalable architectures that connect Replit with customers’ existing systems, data, APIs, identity providers, and infrastructure.
- Integrate with the customer's stack: SSO, data warehouses, internal APIs, and SaaS systems.
- Own Technical Deployments: Serve as the technical owner for complex enterprise implementations, identifying blockers, debugging issues, and driving projects through to successful production adoption.
- Bridge Customers and Product: Develop a deep understanding of how enterprises use Replit and translate field insights, technical constraints, and recurring customer needs into actionable feedback for Replit’s product and engineering teams.
- Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality experiences
- Ship quickly and iterate based on customer feedback and usage data
- Turn field patterns into templates, playbooks, and product requirements. Ship the best patterns back to the platform.
Required skills and experience:
- 5+ years of software engineering experience building and deploying production software
- Strong programming skills and the ability to quickly understand and work across unfamiliar codebases, APIs, and technical environments
- Hands-on work with LLM applications in production: retrieval, tool calls, and evals.
- Experience designing and owning complex technical systems from architecture through production
- Demonstrated ability to operate effectively in ambiguous environments and independently drive technical projects to completion
- Strong technical communication skills and experience working directly with customers, partners, or cross-functional stakeholders
- Ability to translate business requirements and customer problems into pragmatic technical solutions
Preferred Qualifications
- Experience in Forward Deployed Engineering, Solutions Architecture, Sales Engineering, consulting, or another highly technical customer-facing role
- Experience building and deploying AI-powered applications, agents, or developer tools
- Experience with modern cloud infrastructure, application deployment, databases, APIs, authentication, and enterprise integration patterns
- Experience integrating software into complex enterprise environments, including identity and access management, internal data sources, APIs, and existing developer infrastructure
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: UK: London (7 Devonshire Square)
Workplace: Hybrid
The role
As the Marketing Automation Specialist, you will join Xero's Customer Engagement team to design, build, test, schedule, deploy, and report on global and regional communications using a modern marketing tech stack. You will be hands-on in Salesforce Marketing Cloud (SFMC), ensuring campaigns reliably reach small business users worldwide to help make running their businesses seamless.
A key part of this position involves driving operational efficiency across the team. You will play a vital role in lifting delivery maturity by refining reusable email templates, documenting clear processes, sharing technical insights, and partnering with regional marketers on their quarterly communication plans.
The team & how they connect
You will join a high-performing Global Customer Engagement team that works in close partnership with Regional Marketing, Product Marketing, and Data & Insights specialists. The team operates with a focus on peer collaboration, shared learning, and thorough QA to streamline workflows across all regions. Together, they combine technical execution with commercial insights to build meaningful, tailored experiences for our audience.
Initially, you will focus on
- Hands-on campaign creation and deployment using Salesforce Marketing Cloud and in-product messaging tools.
- Building dynamic, personalized content using HTML, AMPscript, and SQL.
- Managing end-to-end campaign QA, audience segmentation logic, and data troubleshooting.
- Standardizing build patterns, updating team documentation, and delivering operational sends.
Where and how you can work
Xero offers a flexible hybrid work environment designed to support balance, focus, and collaboration. You will have access to modern office spaces for team connection and dedicated boost days.
Here are some of the things we are looking for
- Experience managing multi-region or multi-segment email and CRM campaigns.
- Technical capability using HTML, CSS, AMPscript, and SQL for dynamic content creation.
- Solid understanding of data ingestion, file imports, and audience segmentation rules.
- Demonstrated ability to run end-to-end campaign QA, resolve automation issues, and evaluate delivery metrics.
- Strong cross-functional collaboration skills to manage competing deadlines and translate technical requirements clearly.
- A proactive approach to documenting processes, sharing knowledge, and simplifying daily workflows.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Endpoint team (Client Platform Engineering) manages the laptops and handsets every Anthropic employee works on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and every piece of configuration ships as code through pull requests, CI, staging, and a canary group. Today the mobile side of the fleet is BYOD. This role exists to change that. You will design and implement a corporate-issued mobile device program (managed company phones and managed Apple accounts) in every region Anthropic operates in, and take it from early design to production.
The team is deliberately lean and runs with high autonomy. You’ll define what a corporate mobile program looks like at Anthropic and own the platform decisions that get it there.
Responsibilities
Design the corporate-issued mobile device program: device standards, what we issue to whom, and how the program grows from a first region to everywhere Anthropic operates
Own the global logistics of issuing hardware: procurement partners, regional coverage, spares, and refresh cycles
Bring mobile configuration into the team’s config-as-code pipeline so mobile policies are reviewed, tested, and progressively rolled out like the rest of the fleet
Build zero-touch enrollment: Apple Business Manager and ADE with managed Apple accounts on iOS, the zero-touch equivalent on Android, so a new phone works the first time without hands-on setup
Own policy, compliance, and device lifecycle for the corporate fleet, from issue to wipe
Build telemetry on the corporate fleet: which devices are checking in, OS and patch state, drift between reported and actual state
Own managed app distribution for mobile, from app approval through update rollout
Partner with Corporate Security on device posture, device trust signals, and travel devices for international trips
Decide how corporate-issued and BYOD coexist, and own that boundary as the program rolls out
You may be a good fit if you
Have owned a global or multi-region mobile device program end to end, with 8+ years managing corporate fleets at thousands-of-devices scale
Go deep on iOS device management: enrollment flows, Apple Business Manager and ADE, APNs and certificate lifecycle, declarative device management
Have worked with Android device management and can hold your own in a mixed fleet
Treat device configuration as code and have moved past clicking in consoles
Have run the infrastructure under an MDM, not just administered a SaaS console: a self-hosted MDM server, AWS, Terraform, and configuration that ships as code
Have built or launched a corporate device program, not just operated one, and can decide how it coexists with BYOD
Excel at ambiguous problems that touch several teams at once
Communicate technical concepts clearly to any audience
View IT Engineering as requiring product engineering rigor
Write clear documentation as a natural part of your workflow
Strong candidates may also
Have managed ChromeOS devices alongside a mobile fleet
Have run a device program across multiple regions and dealt with the logistics that come with it
Have built automated, progressive rollout systems with promotion gated on telemetry
Bring proficiency in Swift for building device tooling
Have used LLMs to automate operational work, or are excited to make Claude a teammate
Technical Skills
Python and shell scripting
iOS and Android platform internals (depth on iOS, working knowledge of Android)
Modern MDM or UEM platforms (Jamf, Intune, Workspace ONE, or equivalent)
Running the infrastructure under an MDM (self-hosted servers, AWS GCP, Terraform)
Querying live device state at fleet scale
Mobile device lifecycle automation (enrollment, policy, patching, app distribution)
GitOps and CI for configuration management
Endpoint security fundamentals
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ОфисSouth Korea
ОфисSouth Korea
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CA - Canada; For candidates in British Columbia, the annual salary range is provided below
headLondon; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities
middleSingapore, Singapore
middleHong Kong, Hong Kong SAR
УдалённоleadRemote Canada
УдалённоleadRemote US
УдалённоTeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones
УдалённоleadCyprus; Malta; Poland; Georgia; Romania; Malaysia; Fully Remote — European Time Zones; A genuinely remote role with flexibility across European time zones
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
Гибрид
География найма не уточнена
Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
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