Location: United States
What the Role Is
As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table.
Who You Are
Deep eCommerce or retail analytics experience
- fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch
Proven at balancing people management with hands-on IC work
- you can point to analysis you've owned yourself while leading a team, not just work you've coordinated
Experienced managing experienced analysts
- you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work
Confident partnering with VP+ stakeholders
- you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives
Hands-on with AI-native analytics
- you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards
Engaged in what we're building
- you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation
Prioritizes progress over perfection
- you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing
8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level
You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities
High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context
Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights.
Strong knowledge of data governance, data quality management, and data strategy principles.
How You Will Make An Impact
Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders
Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance
Partner directly with senior leaders in each area, with regular exposure to the executive team
Define and steward the KPI and reporting standards these functions run on
Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data
Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide
Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed
Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders
Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits
Why This Role
You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist
This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders
Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about
Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$228,250 to $273,900 + 20% target bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Strong English and Korean communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Strong English and Korean communication skills. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, address objections, and close deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers' needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex deals.
- Strong communication skills: Strong English and Korean written and verbal communication.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early-stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco; New York
ABOUT OPENAI
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems, and we work to do so safely and responsibly.
ABOUT THE TEAM
Our Community team builds direct relationships with people who use our technology, channels their insights back to product and research teams, and amplifies their stories so others can learn from them.
The Student Community team is building OpenAI Student Collective https://openai.com/student-collective/, a global program that equips students with community, resources, and support to help their peers build AI capability, confidence, and opportunity. Students are often among the first to discover new ways to learn, build, create, and organize with AI. Our job is to find those examples, support the students behind them, and help their stories travel.
ABOUT THE ROLE
We’re looking for a high-agency program operator to help run and scale OpenAI’s student community efforts across the Americas.
You will own the systems and operating rhythms that keep the program moving, coordinate execution across North America and Latin America, and help the team identify and resolve gaps as the program grows. You should be comfortable creating structure from ambiguity, managing complex details, and moving between program operations, regional coordination, and direct student support.
This person should be equally comfortable building a clean tracker, writing a weekly update, chasing down missing information, coordinating across cross-functional and external partners, or helping a Campus Lead troubleshoot a workshop on campus.
WHAT YOU’LL DO
- Run day-to-day program operations across recruitment, candidate review, onboarding, student support, activations, and end-of-cycle programming.
- Build, maintain, and improve Airtable and other source-of-truth systems for student recruitment, selection, onboarding, events, reporting, and feedback.
- Own dashboards and weekly reporting that show program progress, risks, blockers, decisions, and next steps.
- Help coordinate across Experience, Localization, Editorial, Strategy & Ops, agency partners, and cross-functional teams to close dependencies and keep work on track.
- Build operating rhythms, templates, checklists, documentation, and handoff processes that help the program scale.
- Partner with community managers to capture student needs, product feedback, program gaps, standout use cases, and emerging regional trends.
- Surface unclear ownership or missing support early and drive agreed next steps through completion.
WHAT WE’RE LOOKING FOR
- 5+ years of experience in program management, community operations, field marketing, campus programs, creator/community programs, or a related role.
- Strong systems thinker with hands-on experience building and maintaining Airtable, CRM, project management, or workflow systems.
- Excellent execution skills in ambiguous, fast-moving environments.
- Ability to manage multiple workstreams across people, timelines, tools, and deliverables.
- Strong written communication skills, especially for updates, recaps, documentation, and stakeholder reporting.
- Comfort working across internal teams, agencies, contractors, and regional partners.
- High ownership, low ego, and willingness to jump into messy problems.
- Strong interest in AI and how students are using it to learn, build, and create.
- Familiarity with Slack, Google Workspace, Airtable, Luma, and community management tools.
BONUS
- Spanish and/or Portuguese language proficiency.
- Experience with student, campus, developer, creator, or education communities.
- Experience supporting programs across the US, Canada, and/or LATAM.
- Experience working with agencies or distributed global teams.
- Experience building operational systems from scratch.
- Deep curiosity and fluency with AI tools. You should be actively using tools like ChatGPT, Codex, or creative AI tools, and paying attention to how others are using them.
IDEAL CANDIDATE
The ideal candidate is part program operator, part community builder, and part systems architect. They can bring order to ambiguity, keep a lot of moving pieces organized, and build the infrastructure that lets a small team operate like a much larger one. They are energized by students, curious about AI, and comfortable moving between strategy, operations, and execution.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Start Selling - On day zero, you will be a player/coach. Prospect, build pipeline, manage customers, and close deals, We're looking for candidates who are coming from a leadership role, but are open to getting their hands dirty.
- Lead & develop a high-performing sales team - Over the next year, you will hire, onboard, and develop AEs across Korea. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team
- Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights
- Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy
WHAT YOU'LL BRING
- 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts.
- People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team.
- Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Communication: Strong English and Korean written and verbal communication.
EVEN BETTER...
- Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
- Strong English and Korean written and verbal communication
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US Remote
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
Location: Remote (US East Coast/Central)
As our team and customer base grow, we need to make sure our security efforts scale accordingly. For that, we are looking to expand the Synthesia Infosec team by onboarding an additional Security Engineer (L6)! You will report to the Head of Security and work within the Security Operations team.
KEY RESPONSIBILITIES:
- Build and own deeply technical security improvements across our Cloud Infrastructure(s) and associated territory (AWS/GCP, Kubernetes, CI/CD), including shipping production changes yourself when needed.
- Design, implement, and iterate on detection and response capabilities (SIEM, EDR/MDR, cloud-native detections, CNAPP) with an engineer’s bias for automation, reliability, and measurable outcomes.
- Hunt, investigate, and respond to security alerts and suspicious activity end-to-end (triage → containment → eradication → recovery → learnings), including writing tooling and detection logic to prevent recurrence.
- Build internal security tooling and automations (IaC, scripts, integrations) that reduce toil and raise the security bar by default.
EXPERIENCE & QUALIFICATIONS:
- You’re a deeply technical security engineer with a builder/hacker mindset, able to go from idea → prototype → production and comfortable making changes directly in Cloud Infra / DevOps systems.
- You have 5+ years of hands-on security engineering experience, ideally in a cloud-first SaaS environment.
- Have worked in a fast-growing startup, scale-up and/or SaaS company
WE WOULD EXPECT YOU TO HAVE EXPERIENCE IN:
- Cloud security engineering in AWS and/or GCP, with the ability to implement improvements hands-on (IAM, networking, compute, storage, logging).
- Kubernetes security (cluster hardening, workload isolation, runtime security, policy controls) and container ecosystems.
- DevOps fundamentals: CI/CD security, secrets management, artifact integrity, and secure-by-default platform patterns.
- Incident response and investigation, including creating repeatable playbooks and automating response where appropriate.
- Strong programming/scripting ability (Python or similar) plus comfort with infrastructure-as-code (e.g., Terraform) and automation.
- Serious agent coding - ideally you’re on the bleeding edge in the space.
- Endpoint security tooling, such as CrowdStrike
Bonus points for:
- Hands on experience with any/all of: Hunters, Wiz, Falcon, Tracebit, Torii, Okta, Google Workspace, StrongDM, Github, StepSecurity, Dope Security
- Any relevant Information Security certification, e.g AWS Certified Security, GIAC GWEB, OSCP, or CSSLP.
THE GOOD STUFF..
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- A competitive salary + stock options in our fast-growing Series E startup
- Remote-friendly environment
- 100% Medical, Dental & Vision
- 401k Plan
- Paid parental leave
- 25 days of annual leave + Public holidays + paid sick leave
- Fun culture with regular socials
- A generous referral scheme
- A brand new computer + monitor
- Budget and support for conference travel, community events, and content production
Who are we? Hi there! We are PER:FORM, an international communications agency founded by ex-Microsoft employees. We are currently looking for a Community / Social Media Manager on Reddit (with Experience in Mobile Gaming) to support an international gaming project by building a strong community presence, driving organic discussions, and executing strategic outreach.
What you’ll do
— Conduct regular monitoring of Reddit and to identify relevant threads, track trends, memes, and emerging opinion leaders.
— Develop content plans and maintain a steady publication cadence.
— Write helpful, non-promotional comments for external discussions while strictly following Reddit’s community rules and specific subreddit cultures.
— Manage client’s social accounts and ensure overall account safety and compliance.
— Develop and run engaging community initiatives like polls and comment threads.
— Work alongside the GEO/SEO specialist to ensure community discussions support broader organic visibility and search indexing goals.
What you’ll bring
— 2+ years of experience in Community / Social Media Management.
— Excellent at English copywriting, including the ability to write naturally on a native level and adapt your tone of voice to brand guidelines and platform specifics.
— Understanding of Reddit as a platform, its basic mechanics, culture, and typical communication styles, including what is karma, engagement rates, CTR.
— Experience of working in mobile gaming, showing a knowledge of online gaming culture.
— Decent account management skills, project-management experience with strong attention to detail.
— Basic understanding of other social media platforms (considered as a plus).
What we offer
— Fully remote, project-based work with the possibility of transitioning to full-time.
— Being a part of an award-winning team of international communications professionals.
— Work on exciting, high-profile technology and gaming projects across global markets.
— Competitive compensation discussed individually with the successful candidate, with payment available in USD or EUR.
How to apply? Send your CV, links to projects, or case studies to hr@perform.it.com
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
Taxfix is building something most companies only talk about: a fully agentic infrastructure layer that every team in the company will depend on. And right now, IT is either the foundation that makes that possible — or the bottleneck that slows it down.
As our Director of Security & IT, you are the difference between those two outcomes. This is not a traditional IT Director role. You won't be managing tickets or keeping the lights on. You'll be building a platform function from the ground up — one that gives every hybrid human-agent team at Taxfix the speed, security, and confidence to move without friction. Reporting to our Chief People Officer and working closely with our Systems Engineer and cross-functional partners across Engineering, Legal, Finance, and People Ops, you'll define the infrastructure and security foundation that turns our agentic ambitions into reality.
The best outcome in this role isn't that IT stays out of the way — it's that IT raises the bar for how the whole organization operates. You'll set standards that others build to, make calls that shape Taxfix's security posture for years, and build the infrastructure layer that our agentic ambitions depend on. This role comes with real authority and real accountability. If you want to be the person who defines what modern IT looks like at a company that's genuinely building the future of work — this is that job.
YOUR RESPONSIBILITIES:
- Own the vision and roadmap for Taxfix's internal infrastructure and tooling layer, driving the transition from IT as a ticket-resolving function to an internal platform product that enables every hybrid human-agent team to move faster and more securely.
- Lead and develop the IT team — including helpdesk, systems engineering, and the incoming Security & Platform Engineer — ensuring clear ownership, structured growth paths, and a high-performing team culture through a period of significant structural change.
- Own all core IT operations: device management (MDM), identity and access management, workplace technology, SaaS tooling, third-party network provider relationship, and hardware provisioning — maintaining reliability, cost controlling and service quality while progressively raising the bar on what "good" looks like.
- Set the security strategy and posture for Taxfix's systems and agent ecosystem, embedding security continuously into platform infrastructure rather than applying it as a gate at the end.
- Work closely with our Systems Engineers and the agentic framework team to build and document the agentic platform layer — including secure sandboxes, credential vaults, and CI/CD pipelines — ensuring infrastructure decisions support the organisation's agentic ambitions.
- Own IT-specific risk management, compliance controls, and audit readiness across internal systems and infrastructure, partnering with Legal, Compliance, and enterprise risk owners on GDPR/DSGVO, SOC 2, and applicable financial regulatory requirements.
- Manage supplier relationships and lead the build and lead the build/buy/partner evaluation, making a long-term recommendation grounded in both technical and business considerations.
- Be the business-facing voice for IT in leadership conversations — translating infrastructure and security decisions into clear business terms and building trusted relationships with Engineering, Legal, Finance, and People Ops.
- Define and track platform health metrics, service quality, and internal adoption — including establishing internal NPS for IT services as a baseline, driving measurable reductions in ticket volume and mean time to resolution, and reporting transparently on the agentic infrastructure layer.
YOUR PROFILE:
- You have proven experience leading an IT or infrastructure function at a scale-up or regulated tech company — including ownership of core IT operations such as helpdesk, MDM, identity management, and workplace technology. You know what it takes to run these reliably while simultaneously raising the ambition of what the function can be.
- You have built or are capable of building a platform mindset in a team that has historically operated as a support function — you understand what that shift requires culturally, structurally, and in terms of how success gets measured.
- You bring strong enough technical depth to have credible, substantive conversations with engineers — you can interrogate technical decisions, ask the right questions, and know when to push back.
- You are security-literate and have hands-on experience setting security strategy: you understand the threat landscape, have navigated compliance and audit obligations in a regulated environment, and know what good security posture looks like at both the infrastructure and application layer.
- You have experience with agentic or AI infrastructure, or you bring genuine curiosity and a track record of fast learning in emerging technical domains — this space is moving quickly, and so are we.
- You have managed vendors and external partners, including evaluating and making build/buy/outsource decisions, and you're comfortable owning those relationships end to end.
- You are familiar with the compliance and data obligations that come with operating in a regulated environment — financial services, tax, or similar — and you've translated those obligations into practical infrastructure and process decisions.
- You are comfortable with ambiguity and energised by the opportunity to help shape a function that is being designed in real time — you don't wait for a playbook; you help write it.
- You grow the people around you: you see early-career team members and ambitious engineers as people to invest in, and you create the conditions for them to do their best work.
- You are ego-light: you are comfortable with invisible success — the best outcome is that teams don't notice IT because everything works — and you are willing to tell leadership when a request isn't feasible and explain why in terms that land.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Workplace: fully
About Utorg
Founded in 2019, Utorg builds the infrastructure for stablecoin payments: on- and off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date.
Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified. Backed by Dragonfly, TA Ventures, and Hypra.
Location: Remote
About the Role
We are looking for an experienced
Head of Finance to lead and build out our Finance function.
You will own management reporting, financial control, settlements, budgeting, cash-flow planning, and team development.
Treasury (liquidity management, payment execution, FX operations, and fund movements) is a separate function and is not part of this role. You will collaborate closely with Treasury but will not have direct administrative authority over it.
As Head of Finance,
you will be the business owner of financial reporting and automation: define the financial logic, set requirements for the Data team, validate outputs, and embed automated reports into the department’s daily workflow.
Key Responsibilities
Own and deliver end-to-end management reporting: P&L, Cash Flow Statement, Balance Sheet, plan-vs-actual analysis, and profitability by product, merchant, payment method, and legal entity.
Build and maintain the budgeting cycle: operating budget, payment calendar, cash-flow forecast, gap analysis, scenario planning, and obligation tracking.
Design and run the financial control framework: regular reconciliations (internal system vs. PSP vs. bank), mismatch classification, SLA-driven resolution process, approval flows, and audit trail.
Manage merchant settlements: settlement amount calculation, provider fees, minimum fees, surcharges, refunds, chargebacks, FX conversions, and balance transfers.
Oversee multi-entity finance: consolidated reporting across several legal entities, currencies, and intercompany transactions; prepare data for statutory accounting and external audits.
Act as the business owner of financial automation: formalize financial logic, define KPIs and data sources, set requirements for Data Analysts, Data Engineers, and Development teams, and accept dashboards and reports into production.
Lead and develop the Finance team: hire, structure roles, assign accountability, and drive continuous improvement in a fast-changing environment.
Report financial results and insights to the CEO and founders in clear, business-oriented language.
Experience we are looking for:
8+ years in finance, with
at least 3 years managing a finance team or function
.
Background in at least one of: fintech, payments/PSP, acquiring, EMI, banking, crypto payments, or another high-volume transactional business.
Proven track record of building or transforming financial processes and moving from manual Excel-based reporting to automated pipelines.
Experience managing multiple legal entities, currencies, and intercompany operations.
Management Reporting
Hands-on ownership of P&L, Cash Flow, Balance Sheet, and plan-vs-actual reporting.
Ability to define financial metrics and standard calculation formulas; build unit economics.
Profitability analysis by product, client, channel, or business line.
Confident working with Volume, Revenue, Total Clearing Cost, COGS, Gross Profit & Margin, EBITDA, SG&A, Merchant Obligations, Provider Costs, Net Position, and Cash Flow.
Experience presenting financial results to C-level executives and board members.
Payments & Financial Operations
Deep understanding of money flow in a payment business.
Experience with settlement cycles, provider fees, processing and clearing costs, refunds, chargebacks, FX conversions, and balance transfers.
Ability to trace the financial result from a single transaction up to the consolidated P&L.
Reconciliation & Financial Control
Practical experience organizing regular reconciliations: internal data vs. PSP, PSP vs. bank, obligations vs. actual payouts.
Ability to classify discrepancies, set acceptable thresholds, assign ownership, define SLAs, and build a resolution process.
Experience with audit trail, separation of duties (calculation, verification, execution), and control of manual adjustments.
Data Team Collaboration & Automation
Ability to formalize financial business logic and define formulas, data sources, and acceptance criteria for reports and dashboards.
Experience setting requirements for Data Analysts, Data Engineers, and Development teams.
Ability to validate calculations, detect discrepancies between dashboards and source data, and prioritize automation by business impact.
Tools
Advanced Excel / Google Sheets and experience building financial models.
Experience with BI tools (Power BI, Tableau, Grafana, Looker Studio, or similar).
Comfortable working with large data volumes.
Language
English B2+ (Upper-Intermediate or higher). You will work with contracts, bank and PSP correspondence, participate in calls, and explain financial calculations to international counterparts.
Nice to Have
Hands-on experience with crypto payments: on-ramp/off-ramp, crypto-fiat and crypto-crypto conversions, blockchain fees, wallet balance reconciliation.
SQL knowledge; experience with BigQuery or other DWH.
Experience implementing ERP, reconciliation systems, or treasury management systems.
Background in an international company; experience with European PSPs, EMIs, or banks.
Experience building a finance department from scratch or leading a finance transformation.
External audit experience.
Remote team management experience.
What We Expect in 6 Months
A clear Finance department structure with defined roles and accountability.
Automated P&L reporting with minimal manual Excel work.
Regular cash-flow forecasting in place.
Merchant settlement monitoring and discrepancy control are running smoothly.
Clear boundaries of responsibility between Finance, Treasury, and the Data team.
What we offer:
Work fully remote as part of an international company.
A data-driven environment with an established Data Platform, automated reconciliations, and data-quality checks already in place.
Direct reporting line to the founders and CEO, with full ownership over the Finance function.
A clear mandate and timeline: within 6 months, you will build a structured Finance department, automate P&L reporting, launch regular cash-flow forecasting, and establish merchant settlement controls with the resources and support to make it happen.
A team ready for leadership. Existing finance staff, a dedicated Data team to partner with on automation, and a separate Treasury function that handles execution so you can focus on strategy and control.
Career growth as the company scales across multiple entities, currencies, and markets.
Competitive salary based on experience and individual performance review.
Transparent feedback and a culture that values ownership, open dialogue, and visible impact.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are:
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role:
We are looking for a capable and driven
Receptionist and Office Administrator
to support our office operations in Singapore. This role is ideal for an junior to mid level professional with good organizational acumen, strong logical thinking and analytical skills, excellent stakeholder management skills, and the ability to drive initiatives in a fast-paced, tech-driven environment. Prior experience in fintech, crypto, or high-growth industries is a strong advantage.
Key Responsibilities:
Office Management Oversight
Lead day-to-day office operations, ensuring a professional, efficient and well-maintained workplace
Administer access card issuance, visitor controls and front desk operations
Collaborate with global security teams on physical security policies and emergency procedures
Ensure common areas, meeting rooms and collaborative spaces are clean, well maintained and fully operational
Monitor pantry supplies, office stationery and general workplace inventory, coordinating timely replenishment and procurement with vendors
Employee Engagement & Workplace Culture
Support and execute staff welfare initiatives, employee engagement programs and regional cultural events
Ensure inclusivity and cultural relevance in event planning and internal communications to support business activities
Handle new employee onboarding by conducting office orientations, to promote a positive workplace environment and coordinating employee offboarding procedures
Vendor & Procurement Management
Coordinate on office maintenance, repairs and workplace-related issues to ensure timely resolution
Support audit readiness and ensure compliance with procurement and financial policies
Liaise with building management, cleaning contractors and other service providers to support smooth workplace operations
Budget Management & Data Analysis
Monitor budgets for office operations and admin-related expenses
Provide regular reporting, cost analysis, and recommendations for efficiency improvements
Able to work with local/regional finance and business teams, generate operation data to provide analysis reports for decision making and support charge-back models
Cross-Functional & Regional Business Support
Act as a liaison between Admin, HR, IT, and Finance teams to ensure smooth cross-functional operations
Provide admin support to nearby regional offices as required, ensuring alignment with company standards
Familiar with asset management and EHS policies, able to support other administrative tasks as assigned
Qualifications:
3-5 years of experience in receptionist, office administration, workspace or facility management
Excellent verbal and written communication skills in a professional and approachable manner
Demonstrated success in vendor negotiation, event planning & execution, operational initiatives and employee engagement
Strong financial acumen for budgeting, tracking, and cost optimization, solid experience in reporting and data analysis
Familiar with AI tools and other related platforms
Key Attributes:
Proactive & Self-driven:
Ability to work independently while collaborating effectively with cross-functional teams and external service providers
Culturally Attuned:
Understands business differences and ensures culturally sensitive engagement. Positive, proactive and adaptable attitude with a strong willingness to learn and take initiative
People-Oriented:
Strong interpersonal skills with the ability to support and influence teams across functions. Good customer service mindset with the ability to interact confidently with employees, visitors, clients and external vendors
Organized & Analytical:
Capable of balancing multiple priorities while maintaining strong attention to detail
Perks & Benefits:
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
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OKX
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Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Flo is looking for a Director, Head of Global PR & Communications to shape how the world understands our company, mission, and impact.
You will lead Flo’s global external communications strategy across corporate, consumer, product, scientific, and executive communications. You will build influential narratives that strengthen Flo’s position as a category-defining women’s health company, deepen trust in our brand, and raise the visibility of women’s health.
This is both a strategic and hands-on role. You will advise senior executives on complex issues while building media relationships, developing stories, preparing spokespeople, and leading responses when the stakes are high.
The ideal candidate will bring the judgment and credibility required to communicate responsibly at the intersection of healthcare, technology, privacy, science, culture, and public policy.
What you’ll do
Lead Flo’s communications strategy
Develop a global PR and external communications strategy aligned with Flo’s brand, product, commercial, and company priorities.
Create a differentiated corporate narrative that positions Flo as a leader in women’s health, consumer technology, and medically credible digital health.
Lead communications across corporate reputation, product launches, scientific research, partnerships, executive visibility, and thought leadership.
Identify the conversations Flo should lead and establish clear objectives and measures of success.
Build reputation through powerful storytelling
Strengthen trust in Flo among consumers, healthcare professionals, media, partners, policymakers, and other influential stakeholders.
Build relationships with leading journalists and opinion leaders across health, technology, business, science, and consumer media.
Develop a consistent pipeline of proactive stories that extends beyond company announcements and product launches.
Translate clinical research, product innovation, and proprietary insights into compelling, accessible stories without compromising medical credibility.
Partner with Medical Affairs, Science and Research, Privacy, Security, Legal, Product, and Public Policy to communicate complex and sensitive topics accurately.
Act as a senior company spokesperson and prepare executives and subject-matter experts for media engagements.
Advise leaders and protect Flo’s reputation
Serve as a trusted communications adviser to the CEO, CMO, executive leadership team, and other senior stakeholders.
Build distinctive thought leadership platforms for Flo’s executives, doctors, scientists, and researchers.
Lead issues management and crisis communications, including scenario planning, escalation protocols, response strategies, and spokesperson preparation.
Anticipate reputational risks across reproductive health, medical claims, data privacy, AI, and public policy.
Provide clear, composed counsel under pressure, balancing transparency, empathy, legal considerations, medical accuracy, and the needs of Flo’s community.
Lead the function
Build, lead, and develop a high-performing global communications team.
Manage PR agencies and specialist partners across priority markets.
Own the communications budget and allocate resources against the highest-impact priorities.
Establish strong global processes while allowing for local cultural and media nuance.
Partner with the People team to ensure consistency across external and employee communications.
What you’ll bring
Significant progressive experience in public relations and corporate communications within a high-profile, consumer-facing organization.
A track record of leading global communications strategies that strengthen reputation and support business growth.
Experience in digital health, healthcare, consumer technology, or another complex and highly regulated sector.
Deep expertise in corporate reputation, consumer PR, executive communications, media relations, issues management, and crisis communications.
Strong relationships with relevant global media, or a demonstrated ability to build them.
Experience translating technical, medical, scientific, or data-led subjects into clear and compelling narratives.
Sound judgment when navigating sensitive issues, incomplete information, and public scrutiny.
Experience advising CEOs and senior executives, with the confidence to offer constructive challenge.
Strong people leadership and experience managing teams, agencies, budgets, and international programs.
Exceptional written and verbal communication skills.
A data-informed approach to communications planning and evaluation.
The ability to move between long-term strategy and hands-on delivery in a fast-moving environment.
What will make you successful at Flo
You are an ambitious storyteller who understands that trust is earned through substance, consistency, and action. You combine high standards with pragmatism, remain calm under pressure, and build strong relationships across disciplines and geographies. You are curious about science, technology, culture, and the lived experiences of Flo’s community, and you care deeply about improving women’s health.
Annual Salary Range (ranges may vary based on skills and experience)
£120,000
—
£150,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Korea. This role is critical to Anthropic's APAC expansion.
You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Korea.
The ideal candidate will have a deep understanding of Korean business culture, a passion for developing people, and the ability to navigate Korea's relationship-driven, conglomerate-centric enterprise sales environment.
Key responsibilities
Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success
Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas
Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems
Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Korean enterprise buying cycles and decision-making processes
Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales
Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails
Build strong partnerships across the organization to drive strategic initiatives
Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments, including Korea's large conglomerates and fast-growing digital-native companies
Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build alignment
Preferred qualifications
15+ years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies
5+ years of sales leadership experience within the Enterprise segment
Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs
Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations
Strong technical acumen with ability to enable credible AI conversations
Track record of successful partnership with technical teams throughout the customer journey
Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries
Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives
Experience managing complex enterprise sales cycles and helping AEs secure strategic deals
Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives
Strategic approach to market analysis combined with tactical excellence in execution
Passion for AI technology and commitment to its safe, responsible development
Business-level Korean required; English proficiency strongly preferred
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Georgia; Poland; Serbia
You will own the full recruitment cycle — from understanding the hiring manager's needs and building a sourcing strategy to interviews, offers, and candidate acceptance.
The role involves working with a wide range of positions across Product, Engineering, Data, Marketing, Finance, Operations, and other business functions.
We are looking for someone who is already confident in independent recruitment, knows how to find passive candidates, and wants to grow further in international and complex hiring.
Responsibilities
Manage the full recruitment cycle for multiple vacancies simultaneously.
Partner with hiring managers to define candidate profiles and hiring strategies.
Source candidates through LinkedIn, job boards, professional communities, referrals, and direct outreach.
Conduct recruiter interviews and evaluate candidate motivation, experience, and overall fit.
Manage candidates throughout the entire interview process and maintain a strong candidate experience.
Present qualified candidates to hiring managers and provide clear recruitment feedback.
Manage offers and support candidates through offer acceptance.
Build talent pipelines for current and future hiring needs.
Maintain accurate candidate information and recruitment activity in the ATS.
Track hiring metrics and continuously improve sourcing and recruitment processes.
Requirements
3+ years of experience in full-cycle recruitment.
Experience working as an in-house recruiter or closely with product / technology companies.
Strong sourcing and headhunting skills.
Experience hiring for several different functions and managing multiple vacancies simultaneously.
Confident use of LinkedIn and other sourcing channels.
Ability to independently communicate with hiring managers and challenge requirements when needed.
Strong communication, organization, and candidate management skills.
Data-driven approach to recruitment and understanding of basic recruitment metrics.
English B2+.
Nice to Have
Experience recruiting Product, Engineering, Data, Marketing, or FinTech roles.
Experience with international hiring.
Experience in fintech, crypto, Web3, or high-growth technology companies.
Experience with Workable or similar ATS.
Active use of AI tools for sourcing, research, and recruitment automation.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Poland; Czechia; Italy
(Senior)
Director
Pharmacovigilance Operations
/Central PV Services is responsible for the leadership, strategic development, and operational oversight of the global Central Pharmacovigilance (PV) Services organization. The role ensures compliant, efficient, and scalable delivery of centralized pharmacovigilance services, including Individual Case Safety Report (ICSR) processing, literature surveillance, signal detection and management, benefit-risk management, aggregate safety reporting, and related PV operational services. The role is accountable for building and expanding strategic global delivery hubs, developing scalable outsourcing models, driving operational excellence, and supporting the operational, financial, and client objectives of the PV & MI Business Unit.
This is
remote
role for anyone within
European Union.
Key areas of responsibility and main tasks:
Strategic & Functional Leadership
Execute the Central PV Services strategy in alignment with the PV & MI Business Unit objectives.
Develop scalable centralized PV operating models supporting global clinical development and post-marketing programs.
Lead establishment, expansion and optimization of global PV delivery hubs.
Develop strategic outsourcing models to improve scalability, quality, operational efficiency, and financial performance.
Drive innovation, automation, AI-enabled technologies and digital transformation across Central PV Services.
Advise the VP, Global Safety & MI on operational strategy, service delivery, capacity planning and operational risks.
Act as escalation point for significant Central PV operational and service delivery issues.
Provide operational performance reporting, delivery metrics and strategic updates to senior management.
Central PV Operations & Delivery Excellence
Provide strategic and operational oversight of centralized pharmacovigilance services across:
Case Management (ICSR processing, case intake and triage, medical coding, quality review, and medical review support).
Literature Management (literature surveillance, screening, and literature case processing).
Signal & Benefit-Risk Management (signal detection, validation, evaluation, benefit-risk assessment, and related risk management activities).
Aggregate Safety Reporting (PSURs/PBRERs, DSURs, PADERs, and other regulatory aggregate safety reports).
Operational Excellence (Safety Data Exchange activities, operational metrics and reporting, process standardization, automation, continuous improvement, and service delivery governance).
Ensure all Central PV Services are delivered in accordance with applicable regulations, contractual obligations, internal procedures, quality standards, and client expectations.
Monitor operational, quality, and productivity KPIs, ensuring timely escalation, corrective actions, and continuous improvement initiatives.
Drive operational excellence through standardized processes, technology enablement, automation, and scalable delivery models that support sustainable business growth.
Global Delivery Hub & Outsourcing Strategy
Develop and implement the global strategy for centralized PV delivery, ensuring scalable, efficient, and consistent service delivery across regions.
Build, expand, and optimize strategic centralized PV delivery hubs to support business growth and evolving client needs.
Lead the transition and integration of PV activities into centralized delivery models, ensuring effective governance, business continuity, and operational consistency.
Establish standardized operating models, resource planning, and workforce strategies to optimize capacity, utilization, and delivery performance across global operations.
Drive continuous improvement through process optimization, innovation, digital solutions, and enabling technologies to enhance quality, efficiency, and scalability.
Develop and maintain resilient global delivery capabilities that support sustainable growth, client satisfaction, and high-quality service delivery.
Compliance & Operational Quality
Maintain inspection-ready Central PV operational processes.
Ensure delivery complies with EU GVP Modules, FDA, ICH and other applicable global regulations.
Support regulatory inspections and client audits involving Central PV Services.
Oversee implementation and follow-up of CAPAs related to operational activities.
Ensure governance of operational KPIs, quality metrics and compliance monitoring.
Collaborate with QPPV Office, Medical/Clinical Safety, PV/MI Technologies, and Medical Information functions to ensure harmonized PV/MI governance.
Financial & Business Support
Contribute to Business Unit financial targets through effective operational planning, workforce optimization and resource forecasting.
Support pricing, proposals, RFIs, RFPs and bid defenses by providing operational expertise, delivery models and resource assumptions.
Identify opportunities for operational efficiencies, automation and cost optimization while maintaining quality and compliance.
Support expansion of Central PV Services across existing and new clients.
Team Management
Lead and develop the Central PV Services leadership team.
Build organizational capability supporting global service expansion.
Drive succession planning and talent development.
Promote a culture of operational excellence, accountability, innovation and continuous improvement.
Ensure appropriate organizational structures supporting sustainable growth.
Client & Cross-Functional Collaboration
Support client retention through high-quality operational delivery and continuous service improvement.
Partner closely with the QPPV Office, Program Management, Operations Strategy, PV/MI Technologies, Medical & Clinical Safety and Medical Information to ensure integrated service delivery.
Collaborate with Quality, Regulatory, Commercial, Legal and Business Development functions.
Represent Central PV Services during governance meetings, operational reviews and client engagements.
Support strategic client initiatives involving centralized PV outsourcing and transformation
Other responsibilities
Identify areas for improvement and proactively propose solutions within the area of responsibility.
Deputize for another employee or staff member of the same department as instructed by the Head of Department.
Perform additional tasks related to the department's activities as assigned by the Head of Department
Requirements
MD, PharmD, PhD, MSc or equivalent scientific degree preferred.
At least 12 years of pharmacovigilance experience.
At least 5 years of progressive leadership experience managing global PV operations.
Demonstrated experience leading centralized PV services and global delivery organizations.
Extensive knowledge of case processing, literature surveillance, signal detection, benefit-risk management and aggregate reporting.
Experience building global shared service centers and scalable outsourcing models.
Strong knowledge of EU GVP Modules, ICH guidelines, FDA and global PV regulations.
Experience supporting regulatory inspections and client audits.
Strong understanding of safety databases and PV technologies.
Demonstrate strong leadership and collaboration by effectively leading and aligning global operational teams.
Drive executive communication through operational excellence and strategic execution.
Influence stakeholders across complex global organizations.
Demonstrate strategic thinking with a strong operational excellence mindset.
Apply advanced decision-making and problem-solving skills.
Demonstrate negotiation skills and commercial acumen with a client-focused approach.
Stay informed of emerging PV technologies, automation, AI, and regulatory developments.
Effectively adapt to and lead organizational change.
Apply coaching and mentoring techniques to develop future leaders.
Demonstrate behaviors aligned with Company values, cultural awareness, and the ability to work effectively in diverse environments.
Professional level in English, both oral and written.
Benefits
International team and environment
Remote Work, workation & Flexibility
Health & Wellbeing – wellness initiatives
Professional growth and development in the Life science industry
Team Culture – Team buildings and global meetings.
Performance based annual bonus
Comprehensive Insurance - Personal accident, business trip coverage, and additional health insurance.
Location: Warsaw, Poland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First and second level technical support – calls/tickets/user interaction
Provide prompt responses to IT related questions from end-users
Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
Create, maintain, utilize knowledge articles
Provide IT onboarding trainings to new starters
Contribute to continuous improvement initiatives
Requirements
Language skills: fluent Polish, fluent English, other languages are a plus
2+ years of experience in a similar role
Strong problem solving/analytical abilities
Excellent communication skills and customer orientation
Attention to detail and ability to multi-task, handling multiple stakeholders
Ability to prioritize and willingness to work self-sufficiently and well organized
Team player and supportive personality
All candidates must provide a Criminal record not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: London, United Kingdom
We are looking for a proactive and relationship-driven
Real Estate Channel Manager
to expand and strengthen our sales partner network for our client's Group Property Development business.
In this role, you will be responsible for identifying, developing, and managing strategic sales channels that drive property sales across key international markets. You will build long-term partnerships with property agencies, consultants, clubs, and other referral partners while ensuring they have the knowledge, tools, and support needed to successfully promote our real estate portfolio.
Working closely with Sales, Marketing, Legal, Finance, Project Management, and other internal stakeholders, you will play a key role in growing revenue through partner engagement, training, events, and business development initiatives.
Requirements
Previous experience in
Sales Channel Management, Business Development, Partnership Management, or Project Marketing
.
Experience within
real estate, property development, hospitality, or luxury property
is highly desirable.
Proven ability to develop strategic partnerships and manage external sales channels.
Strong negotiation and relationship management skills.
Excellent communication and presentation skills in English (additional languages are an advantage).
Experience delivering sales or product training is a plus.
Highly organized with the ability to manage multiple projects simultaneously.
Results-oriented with a proactive, self-driven, and commercial mindset.
Comfortable analyzing sales performance and preparing reports.
Professional, confident, and customer-focused approach.
Willingness to travel internationally on a regular basis.
Flexibility to work across different time zones when required.
Responsibilities
Identify, recruit, and develop new sales channel partners across target markets.
Build and maintain strong relationships with property agencies, consultants, referral partners, and business associations.
Negotiate partnership terms, commission structures, and agency agreements.
Coordinate onboarding and product training for channel partners, including company history, brands, loyalty programs, and property offerings.
Work closely with Marketing to ensure partners have access to up-to-date sales collateral, presentations, and promotional materials.
Organize and support roadshows, networking events, inspection trips, and partner training sessions.
Maintain regular communication with channel partners to identify new business opportunities and resolve issues promptly.
Set sales and revenue targets for channel partners and monitor performance against KPIs.
Prepare monthly sales reports, business updates, presentations, and performance analyses.
Support annual budgeting and long-term business planning.
Collaborate cross-functionally with Sales, Marketing, Legal, Finance, Owner Services, and Project Management teams to ensure successful partner engagement and sales execution.
Represent the business at industry events and management meetings as required.
Benefits
Competitive salary and performance-based incentives.
International career exposure and travel opportunities.
Professional growth within a globally recognized company.
Collaborative and dynamic work environment.
Learning and development opportunities.
ОфисSouth Korea
ОфисSouth Korea
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