Location: United States
Workplace: Remote
We are committed to providing our customers with reliable and secure services so we are building out our newly formed Site Reliability Engineering team. As one of the first joiners to our Reliability Engineering Team at ClickHouse, you will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure that runs ClickHouse databases. You will collaborate with different teams like Control Plane, Dataplane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our ClickHouse services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance, serverless ClickHouse Cloud.
What will you do?
- Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.
- Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
- Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents.
- Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.
- Continuously improve the reliability and performance of our ClickHouse services.
- Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
- Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.
About you:
- Bachelor’s or Master’s degree in Computer Science or a related field.
- At least 8 years of experience in Site Reliability Engineering or a related field.
- Previous experience using ClickHouse in production.
- Hands on experience with Go and/or Python.
- Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
- Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus.
- Hands on experience with container orchestration tools such as Kubernetes or Docker Swarm.
- Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.
- You are a strong problem solver and have solid production debugging skills.
- You are passionate about efficiency, availability, scalability, and data governance.
- You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability.
- Excellent communication and interpersonal skills.
#LI-Remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Fullstack Engineer on GitLab's Subscription Lifecycle team within Monetization, you'll build the frontend experiences and backend services customers use to view and manage subscriptions, renew products, configure auto-renewal, and manage billing accounts. Your work will span renewals, overages and reconciliations, subscription visibility, and budget and reservation management, keeping subscription, billing, and account data accurate and reliable. Because these workflows directly affect revenue, customer access, and financial information, you'll use technical judgment, safe and iterative rollouts, and a high bar for reliability and correctness.
Some examples of our projects:
Building a clear, reliable subscription view across the Customers Portal and related surfaces
Improving manual renewal and auto-renewal flows, including supporting emails, banners, and account experiences
What you'll do
Design and build fullstack features across the post-purchase subscription journey.
Contribute to the technical design and implementation of new subscription lifecycle capabilities.
Partner with Product and Design to translate renewal, billing account, and customer experience requirements into resilient, well-tested solutions.
Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems.
Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring.
Participate in code reviews and provide thoughtful, constructive feedback.
Identify and reduce technical debt and architectural risk in the subscription lifecycle.
Participate in incident response for subscription and renewal issues, given their potential impact on revenue and customer access.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience as a fullstack engineer and confidence working across frontend and backend code.
Our purchase applications use Ruby on Rails (Must have) and Vue.js. (preferred) or React.
Experience owning technical direction for a product area, including proposing, discussing, and driving thorough, iterative solutions.
Experience building or maintaining transactional or checkout-style flows, ideally in a billing, ecommerce, or subscription context.
Familiarity integrating with third-party billing or customer relationship management systems, such as Zuora, Salesforce, or Stripe, is a plus, not a requirement.
A focus on safe, incremental delivery given the revenue and customer impact of this work.
The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems and propose thorough, iterative solutions.
Written and spoken English proficiency sufficient to collaborate in a remote, largely asynchronous work environment.
Alignment with GitLab's values and a commitment to working in accordance with them.
About the team
The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post-purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows, and report to the Engineering Manager, Purchase. The team works asynchronously, with regular planning and retrospectives and shared expectations for deployments, incident management, testing, and rollout safety. GitLab's mission is to enable everyone to contribute and co-create the software that powers our world. The Purchase team's mission is to make it as easy as possible for anyone to buy, add on to, or upgrade GitLab through a single, trustworthy, unified purchase experience. For more on how Monetization works, see the
Monetization sub-department handbook
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
All remote, asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
and
Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office support
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As a Junior Site Reliability Engineer (SRE) at TeamViewer, you will help ensure the reliability, availability, and performance of our Azure-based global SaaS platform. Working alongside experienced SREs, you will learn how to operate and continuously improve the systems that power our core products and services, helping to deliver a seamless experience to users worldwide.
This is a great opportunity to build your career in reliability engineering. You’ll get hands-on experience with production cloud services, learning the fundamentals of observability, incident response, and automation, with the support and mentoring you need to grow.
Help operate and maintain highly available, scalable cloud infrastructure supporting a global SaaS platform, under the guidance of senior engineers
Support the deployment of feature and maintenance releases, following established processes to ensure safe and reliable delivery to production
Help build and improve monitoring, alerting, and dashboards to support 24/7 service reliability
Automate routine operational tasks to reduce toil and improve consistency
Join on-call rotations once onboarded, with support from senior team members, helping to investigate incidents and escalating where needed
Contribute to post-incident reviews and help identify reliability risks and improvement opportunities
Create and maintain runbooks and operational documentation
Collaborate with engineering teams to improve platform reliability, security, and operational maturity
Support installations on customer environments
Requirements
D
egree in Computer Science, Software Engineering, IT, or equivalent practical experience
0–2 years of experience in SRE, DevOps, system administration, or software development roles (internships, apprenticeships, or personal projects count)
Hands-on experience with a public cloud platform, ideally Microsoft Azure (AWS or GCP also welcome)
Exposure to Azure application platforms such as Azure Application Gateways and Azure App Services is a plus
Familiarity with containers (e.g. Docker); exposure to Kubernetes is a plus
Basic understanding of CI/CD concepts and pipelines (e.g. GitLab CI/CD, Azure DevOps)
Interest in Infrastructure-as-Code and automation; exposure to tools such as Terraform or Argo CD is a plus
Ability to write simple scripts (e.g. Python, Bash, PowerShell)
Awareness of Identity and Access Management concepts (e.g. Keycloak, Entra)
Basic knowledge of databases (e.g. PostgreSQL, MS SQL)
Familiarity with monitoring and observability tools (e.g. Grafana, Prometheus, Datadog) is a plus
Some software development experience is beneficial
Basic understanding of networking (e.g. DNS, TCP/IP, HTTP) and security principles
A proactive mindset, eagerness to learn, openness to feedback, and strong collaboration skills
Fluent in English
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an experienced AI Tech Lead with a strong .NET engineering background and hands-on expertise in building production-grade AI solutions.In this role, you will lead the technical direction of an AI engineering team responsible for designing, developing, and operating intelligent capabilities within the Creatio platform.You will work on the AI agent platform that enables AI agents to safely perform real work within enterprise workflows — interacting with tools and APIs, accessing business data, maintaining context and memory, enforcing permissions, and collaborating with humans when needed.This is a hands-on technical leadership role that combines software architecture, advanced AI engineering, team mentorship, and active involvement in development.We are looking for someone who can make architectural decisions, solve complex engineering challenges, introduce modern AI development practices, and help the team deliver reliable, secure, and scalable AI-powered solutions.Responsibilities:Lead the development of architectural solutions, including AI-powered features, agentic workflows, RAG-based solutions, and LLM integrations.Drive continuous optimization of development processes; introduce modern tools, AI-assisted development practices, engineering standards, and quality improvements.Facilitate team ceremonies: backlog refinements, sprint planning, and sprint reviews (demos).Take an active part in backlog execution: pair programming, complex development, code reviews, and mentoring.Collaborate closely with stakeholders and product managers to define technical direction and translate business requirements into technical solutions.Guide the design and implementation of AI agent architectures, including tool calling, orchestration, context and memory management, permissions, and guardrails.Ensure high quality through automated testing, AI evaluations, observability, and continuous monitoring of production AI solutions.Monitor and guide incident response (4th-line support), ensuring SLA compliance and issue resolution.Actively contribute to knowledge sharing, team development, and continuous improvement.Requirements: Must have:6+ years of professional software engineering experience, with strong expertise in C# and .NET.3+ years of experience in a Tech Lead or Team Lead role, including architectural decision-making, technical ownership, and mentoring.Hands-on experience building and delivering LLM-powered applications to production.Strong understanding of AI agent architectures, including tool calling, orchestration, context management, and agent frameworks.Knowledge of prompt engineering, AI evaluations, observability, and AI security best practices.Proficiency with AI coding agents (Claude Code, Cursor, Codex, or similar tools) in daily development.Strong knowledge of software architecture, distributed systems, REST APIs, and backend engineering principles.Experience with relational databases, automated testing, CI/CD, and cloud-native development.English level: Upper-Intermediate or higher, with strong communication, leadership, and problem-solving skills.Nice to have:Experience with MCP, multi-agent systems, and advanced agent orchestration.Practical experience with RAG, embeddings, vector/hybrid search, and LLM integrations.Knowledge of LLMOps practices, including evaluation pipelines, monitoring, and cost optimization.Experience with AI platforms such as Anthropic API, Azure OpenAI, AWS Bedrock, or Google Vertex AI.Python experience for AI development, prototyping, or automation.Experience with Kubernetes, enterprise SaaS products, or low-code/no-code platforms.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Product Manager on the Tenant Scale area within Infrastructure Platforms, you’ll set product direction for how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture.
At the Staff level, your scope extends beyond a single group. Your direction will inform the broader Infrastructure Platforms direction, you’ll make the investment case for unified deployment capabilities, and you’ll be a recognized authority, inside and outside GitLab, on multi-tenant and cellular SaaS architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and move this work from concept into a deployment model teams can build on, while coaching fellow product managers as they pick up work from the shared pool.
What you’ll do
Drive
product strategy and direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, informing the broader Infrastructure Platforms direction and moving this work from concept into a deployment model teams can build on in your first year.
Set
quarterly and annual plans for tenant portability and platform unification, breaking large epics into issues and minimal valuable changes (MVCs) and practicing iteration across multiple groups.
Define
requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit.
Partner
closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
Collaborate
with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas, and manage with influence to align work that spans more than one group.
Engage
with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness, using qualitative interviews to find patterns and sharpen problem statements.
Build
business cases for investment in tenant scale and unified deployment, including build, buy, and partner options, the cost of isolation, regionality, and compliance, and the expected benefits.
Facilitate
tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification, and escalate cleanly to the right level of leadership when decisions or progress are blocked.
Translate
complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification, using error budgets and other performance indicators to inform direction.
Represent
GitLab as a trusted voice on cellular architecture and tenant scale in customer calls, events, and other external forums.
Coach
fellow product managers on direction updates, customer validation, and GitLab’s architecture and tech stack, and support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.
What you’ll bring
Experience
managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services, with results delivered across a range of product areas rather than a single one.
Ability
to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
Knowledge
of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness, and the ability to build a deep understanding of GitLab’s architecture and tech stack and coach others on it.
Comfort
working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
Skill
in turning ambiguous technical problems into clear product strategy, quarterly and annual plans, priorities, and actionable work.
Expertise
in qualitative customer interviewing and product validation, with the ability to teach those techniques to others.
Experience
building business cases, including weighing build, buy, and partner options and forecasting benefits against the competitive landscape.
Experience
collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment, using iteration and influence to raise the performance of peers beyond your own group.
Strength
in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences, with excellent presentation skills at every level of the company.
Recognition
as a thought leader in a relevant domain, internally and externally, for example through speaking, writing, or representing your company at customer events and conferences.
Openness
to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
About the team
The team sits within Infrastructure Platforms and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab’s asynchronous working style and long-term platform thinking. Product managers on the team share ownership of a common pool of work; at the Staff level, you’ll help guide how that work is prioritized and mentor teammates as they take it on.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11562 B2B Cold Caller & Partnership Appointment Setter
Independent Contractor – CPT-11562 B2B Cold Caller & Partnership Appointment Setter/Service Category/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A digital advertising company is seeking a part-time VA to conduct outbound cold calling to branding and web-design agencies to develop referral and service partnerships.
The client will initially provide prospect lists and targeting information. The VA's primary responsibility will be to consistently call these agencies, introduce the partnership opportunity, handle initial questions and objections, conduct follow-up, and generate qualified conversations for the client.
The company offers advertising services that partner agencies can either provide to their clients using the company as a backend resource or refer directly in exchange for compensation.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Outbound Calling & Follow-Up
Conduct consistent outbound calls to branding and web-design agencies
Introduce the company's advertising partnership opportunity
Follow client-provided scripts while maintaining a natural, conversational approach
Handle routine questions and objections confidently
Conduct multiple follow-up attempts when prospects are initially unreachable
Identify interested prospects and move qualified opportunities to the client
Schedule follow-up conversations or appointments when appropriate
Position the outreach as a relationship-building and partnership opportunity rather than a hard-sell or traditional telemarketing call.
Explain how partner agencies can work with the company by offering its advertising services as a backend resource for their clients or by referring clients directly in exchange for compensation.
Maintain a professional, informative, and conversational approach that emphasizes how the company's services can support the prospect's business.
Provide prospects with relevant company information, including its website, contact details, and service offerings, to establish credibility and encourage further engagement.
Follow up with prospects who express interest but are not immediately ready to schedule a conversation, including arranging callbacks based on their stated availability.
Prioritize same-day follow-up after positive conversations and maintain periodic follow-ups, generally once a week for prospects who have not responded, while avoiding excessive outreach.
Escalate interested or qualified prospects to the client for direct engagement when further discussion is needed.
Lead & Activity Tracking
Work from prospect lists initially provided by the client
Maintain accurate call logs and prospect statuses
Track call attempts, conversations, follow-ups, and outcomes
Provide regular updates on outreach activity and results
Use Google Sheets initially, with potential transition into HubSpot
Assist with prospect research or list building as the role expands
Research and build targeted prospect lists of branding, marketing, and web-design agencies, expanding beyond the initial client-provided lists as the role develops.
Research prospective agencies to better understand their businesses and identify potential opportunities for service or referral partnerships.
Record follow-up dates and agreed callback schedules to ensure interested prospects receive timely and appropriate follow-through.
Schedule prospect meetings directly through the client's Google Calendar scheduling link, accommodating either phone or video calls based on the prospect's preference.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Outbound cold-calling experience required
B2B calling or appointment-setting experience strongly preferred
Strong spoken English required
Objection-handling experience strongly preferred
Lead tracking and follow-up experience required
Google Sheets experience required
HubSpot experience is a plus
Marketing agency, advertising agency, or partnership-development experience is a plus
IDEAL CANDIDATE PROFILE
Confident, energetic, and highly conversational
Excellent spoken English and professional phone presence
Comfortable making repeated outbound calls
Persistent without being overly aggressive
Strong objection-handling and rapport-building ability
Able to work from a script without sounding scripted
Self-motivated and consistent with follow-up
Positive, enthusiastic, and comfortable representing a marketing company
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Sheets
Google Voice or Similar VoIP Platform
HubSpot – Experience a Plus
Email / Calendar Platforms
Work Schedule
Contracted Hours per Week: 10 Hours (Hours may increase based on performance and results)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time:
Monday - Friday, Approximately 8:00 AM–12 PM EST Initially; Some Morning Overlap Preferred
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
Contracted Hours per Week: 10 hours/week
Daily Working Time:
Monday - Friday, Approximately 8:00 AM–12 PM EST Initially; Some Morning Overlap Preferred
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Offshore OR Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Locations: Austin, Lisbon, San Francisco, NYC, or London
About the Role
Search is being rebuilt around AI. People increasingly get answers from AI instead of a list of links, agents run dozens of searches to answer a single question, and
more than half of the traffic reaching sites on Cloudflare is now automated
. Search is shifting from a destination to a utility, and Cloudflare is building the search layer for this agentic Internet.
Agentic Search at Cloudflare gives agents everything they need to find information, whether it lives in a customer’s own data or on the open web. It spans two products: AI Search for internal data, and Web Search API for the open web.
AI Search
(internal data),
now generally available
, is the
search primitive for applications and agents
. It is a fully managed indexing and retrieval pipeline built on
Workers AI
,
Vectorize
,
R2
, and
Browser Run
. Developers connect a website or R2 bucket, or upload their own files, and query them with natural language through a Workers binding, REST API, or MCP server. Under the hood: continuous indexing, hybrid vector and keyword retrieval, reranking, metadata filtering, native multimodal (image) embeddings, and OCR for scanned documents. We use it to power search on our own blog and developer docs.
Web Search API
(external data),
now in open beta
, gives agents real-time web context with a single API call. It runs on
AI Gateway
, so every search gets the same logging, analytics, billing, and access controls as model inference. Developers can choose from
multiple search providers
and always get results back in one normalized format.
Your mission in this role is to make Cloudflare the default place developers and agents go to search, across both their own data and the open web, and eventually in a single call. You’ll also help build a search ecosystem that works for AI companies, site owners, and creators alike.
What You’ll Do
Talk directly with developers, AI companies, publishers, and customers every day.
Own the strategy, roadmap, and execution for Agentic Search (AI Search and Web Search API), from ingestion and indexing through retrieval, ranking, and answer generation.
Define and measure what “good search” means, including relevance, freshness, latency, and cost, and build the evals that improve it with every release.
Scale AI Search for the workloads that matter most, like multi-tenant platforms, enterprise agents, and website search, with support for billions of documents, rich media, and built-in observability.
Take Web Search API and shape what comes next: provider partnerships, search and page extraction in one call, blending web and private data,
Own pricing and packaging, and make our products first-class for agents through MCP, agent-friendly APIs, and templates like
NLWeb
.
Partner with engineering, ML, and product teams across
Workers AI
,
Vectorize
,
AI Gateway
,
Browser Run
, and
AI Crawl Control
, as well as Marketing, DevRel, BD, Sales, and Support.
Represent Cloudflare at conferences, community events, and customer and partner meetings.
Examples of Desirable Skills, Knowledge, and Experience
Proven experience as a PM, EM, or founder shipping search, information retrieval, data infrastructure, or developer platform products. You’ve led teams to ship before and can point to impact.
Deep understanding of how search works end to end: crawling, indexing, chunking, embeddings, hybrid retrieval (BM25 + vector), query rewriting, reranking, and retrieval-augmented generation (RAG). You understand the tradeoffs between relevance, freshness, latency, and cost.
Experience defining and measuring search quality, including offline evals, relevance judgments, metrics like recall, MRR, and NDCG, and online experimentation.
Fluency in the modern AI ecosystem: LLMs, text and multimodal embedding models, agents, tool calling, and MCP. You’ve built with them yourself and know where they break.
Hands-on ability to write code and use AI and the Internet to learn new things fast. You’ve built a RAG pipeline or an agent that searches the web, and you have opinions about what made it good or bad.
Deep empathy for developers and understanding of their workflows, pain points, and how they adopt new tools and platforms.
Understanding of the web publishing ecosystem: crawlers, bots, SEO and answer engine optimization (AEO), and the changing economics of AI search for content creators. Comfortable working where technology, business, and policy meet.
Experience with usage-based pricing, two-sided marketplaces, or partner and business development relationships, including build-vs-partner decisions, is a plus.
Exceptional communication and collaboration skills. You can translate between ML research, infrastructure engineering, and business stakeholders, and align diverse teams on goals.
Passion for design details and polish. You raise the bar for sweating the details.
External presentation skills. You can walk into a room of developers or AI company leaders and build trust and credibility.
Compensation
Compensation may be adjusted depending on work location.
For Seattle/NYC/California based hires - Estimated annual salary of: $172,000 - $215,000
For SF/Bay Area based hires - Estimated annual salary of: $179,000 - $224,000
For Lisbon based hires - Estimated annual salary of: €68,000 - €85,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Intellias
Meet your recruiter
Karolina Sowa
karolina.sowa@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Python Engineer
Strong Middle
Bulgaria, Croatia, Egypt, India, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
We are looking for a
Python Engineer
to build and maintain stateful AI agent workflows using LangGraph. The role focuses on workflow orchestration, checkpointing, human-in-the-loop interactions, resilience patterns, and observability across agent execution paths. The ideal candidate has strong Python expertise, hands-on experience with LangGraph or LangChain, and a solid understanding of asynchronous and distributed workflow design.
What project we have for you
Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.
Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As an Engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.
The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.
What you will do
Design and implement AI agent workflows using LangGraph and Python.
Build and maintain graph-based orchestration logic using nodes, edges, and state transitions.
Implement workflow checkpointing and recovery mechanisms using SQLite, Redis, or PostgreSQL backends.
Develop Human-in-the-Loop (HITL) workflows for approval, escalation, and intervention scenarios.
Design resilient execution patterns including retries, timeouts, fallback handling, and failure recovery.
Develop asynchronous workflow execution using Python asyncio.
Implement OpenTelemetry tracing across orchestration layers and workflow steps.
Troubleshoot workflow execution issues and optimize performance, reliability, and observability.
Collaborate with platform and AI engineering teams to build scalable agent-driven solutions.
Create automated tests for workflow reliability, state transitions, and recovery scenarios.
Contribute to engineering standards and best practices around agent orchestration and workflow management.
What you need for this
• Python (LangGraph nodes, edges, graphs)
• Checkpointing with LangGraph (SQLite, Redis, Postgres checkpointers)
• HITL workflow implementation
• Retry, timeout, fallback patterns in LangGraph
• OpenTelemetry tracing across orchestration steps
Experience:
• 4+ years Python development
• LangGraph or LangChain agent orchestration
• Async Python (asyncio)
Will be a plus:
• AWS Bedrock integration
• Multi-agent workflow testing
• LangSmith trace visualization
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE OVERVIEW
As a Junior Application Security Analyst in the Information Security team, you will help secure Checkout.com http://Checkout.com’s software applications throughout the Secure Software Development Lifecycle (SSDLC). You will work closely with developers and product teams to integrate security early in the development process, identify and oversee the remediation of vulnerabilities, and ensure adherence to secure coding practices and application security standards. This role focuses on practical, hands-on security support while also growing your expertise in application security.
KEY RESPONSIBILITIES
SSDLC & Secure Coding
- Assist in integrating security controls into the SSDLC.
- Support the creation and maintenance of secure coding guidelines (e.g., OWASP Top 10, CERT Secure Coding Standards).
Application Security Testing
- Run a Static Application Security Testing (SAST) and Software Composition Analysis (SCA) scans.
- Conduct API security testing.
- Support CI/CD pipelines to keep secure and effective integration.
THREAT MODELING & APPLICATION SECURITY ANALYSIS
- Participate in threat modeling sessions.
- Document identified threats, assess risks and provide mitigation recommendations.
- Assist in code and system reviews to analyse security in company’s products.
VULNERABILITY MANAGEMENT
- Triage and prioritise vulnerabilities from automated scans.
- Track, verify and ensure security flaws remediation.
- Assist to automate an AppSec pipelines
COLLABORATION & AWARENESS
- Collaborate with engineering teams to integrate security into product design and improve existing systems.
- Help deliver training and awareness on SSDLC best practices and secure coding.
- Contribute to security documentations.
REQUIRED SKILLS & EXPERIENCE
- 1–3 years in application security, secure software development, or related IT/security role.
- Understand basic network technologies and protocols (HTTP, TCP/IP, DNS and the OSI model).
- Understanding of common software vulnerabilities and their mitigations.
- Basic programming experience in a popular language (e.g., Python, JavaScript, Golang).
- Understanding of CI/CD pipelines and DevSecOps principles.
- Basic understanding of cloud technologies (AWS, GCP or Azure) and GitHub security features.
- Strong attention to detail in documentation and assessments.
PREFERRED
- Familiarity with SAST/DAST/SCA tools and API security testing platforms.
- Exposure to cloud-native application security (AWS, Azure, GCP).
- Understanding of container security (Docker, Kubernetes).
- Experience of participating in Capture The Flag (CTF) competitions.
KEY COMPETENCIES
- Eager to learn and expand technical skills in application security.
- Effective communicator with both technical and non-technical audiences.
- Collaborative and proactive problem solver.
- Ability to prioritise work.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: PL
Workplace: remote
Overview:
SOFTSWISS is hiring an Operational Product Manager to join our Platform Product Team. In this role, you will help ensure effective collaboration within the product team, optimize operational processes, and support smooth communication across teams and stakeholders. We are looking for someone who is a proactive and organized product professional with a solid understanding of technology and product development processes.
About Product:
Casino Platform:
The SOFTSWISS Casino Platform is the core infrastructure operators rely on to launch, manage, and scale their online casino businesses.
You’ll contribute to mission-critical systems covering account management, game operations, responsible gaming, and regulatory compliance, in an environment where reliability, scalability, and business impact matter, working with people who build solutions operators depend on.
Purpose of the role:
You will play an important role in improving team efficiency, facilitating productive discussions, and contributing to the continuous improvement and evolution of the platform product. This position offers an opportunity to work closely with the product team, identify areas for improvement, and influence product-related decisions, processes, and ways of working.
Key responsibilities:
Support the Product Team in organizing and coordinating day-to-day operational activities
Identify opportunities to improve product-related processes, workflows, and ways of working
Contribute ideas and recommendations aimed at improving the product, user experience, and internal product operations
Work closely with product stakeholders to identify inefficiencies, pain points, and opportunities for product improvement
Coordinate cross-functional communication between Product, Engineering, Operations, and other relevant teams
Organize, prepare, and facilitate regular meetings, workshops, and working sessions
Define meeting agendas, document key decisions, track action items, and follow up on agreed next steps
Ensure transparency and alignment across stakeholders regarding priorities, initiatives, dependencies, and deadlines
Maintain and improve internal product documentation, process guidelines, and communication materials
Support the implementation of new processes and continuous improvement initiatives within the Platform team
Participate in discussions related to product enhancements, operational challenges, and team effectiveness
Prepare summaries, reports, and updates for internal stakeholders when required
Take ownership of additional strategic and operational tasks assigned by the Head of Platform
Required Experience:
Hands-on experience in product management, product operations, or a similar product-focused role
Experience with Casino Platform or iGaming products
Solid understanding of software development processes and the product development lifecycle
Good technical knowledge and can effectively communicate with Engineering and technical teams
Understanding how product, development, and operational processes work and interact with one another
Strong organizational and time-management skills
Confidence in coordinating communication across multiple teams and stakeholders
Excellent meeting facilitation and follow-up skills
Proactive, detail-oriented, and comfortable working independently
Effectively manage multiple priorities in a dynamic environment
Strong written and verbal communication skills
Identify improvement opportunities and turn them into practical recommendations
Interest in product management, technology, and continuous improvement
Proficiency in English and Russian languages
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
You’ll take full ownership of the platform architecture and bring the existing system to production. This is a hands-on role: you’ll lead technical decisions and still write critical code yourself, working in a small team with the client’s CEO and AI/ML engineer.
Location: Boston, Massachusetts; Marlton, New Jersey; Remote, United States
#LI-HYBRID
#LI-YY1
You know how to build relationships that matter and understand the US enterprise tech landscape. You enjoy creating spaces where senior leaders actually want to connect and learn. If you’re ready to shape how a major developer brand grows its B2B footprint from the ground up, keep reading.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
The US is our largest market, and we already have a strong customer base here. Now, we need to build a more focused, relationship-driven field marketing presence to drive our next phase of B2B growth. You’ll take the lead on shaping this approach from the ground up. Working closely with our US Sales and global marketing teams, you’ll design programs that engage enterprise decision-makers and strengthen strategic customer relationships. You’ll have the autonomy to prioritize target accounts and geographic markets, activating agencies and partners to scale your execution across the country.
Day to day, you will:
Partner with Sales to map out target accounts, industries, and regional priorities, turning global strategies into focused US programs.
Design and run executive roundtables, customer events, and industry programs that bring senior technology leaders together.
Select and manage a network of agencies, event organizers, and partners to help execute your strategy across the US.
Collaborate with global account-based marketing (ABM) teams to generate qualified leads and build meaningful business opportunities.
Translate our broader narrative around agentic software development into relevant field initiatives that resonate with enterprise tech leaders.
What you’ll bring
An entrepreneurial mindset. You are comfortable building programs from scratch and navigating ambiguity.
A hands-on approach to your work. You take ownership of the strategy while also handling the details.
Exceptional communication skills. You engage confidently with senior executives and stakeholders.
A collaborative spirit. You build strong working relationships with global, cross-functional teams across different time zones.
Deep industry insight. You understand exactly how software engineering organizations evaluate and adopt new technologies.
What you’ll need
Proven success in US B2B field marketing, ideally within enterprise software or SaaS.
A track record of attracting senior technology decision-makers to targeted events and account programs.
Experience coordinating multiple external partners and agencies while maintaining strategic control.
Practical experience running account-based marketing (ABM) initiatives in close collaboration with sales teams.
Location in the United States and the ability to travel domestically as needed.
What success looks like
In your first few months, you’ll establish strong alignment with US Sales and global marketing, identifying key regional priorities. Long-term, you’ll build a predictable, high-impact field marketing engine that deepens our relationships with enterprise decision-makers, generates qualified business opportunities, and establishes JetBrains as a trusted partner for AI-driven software development in the US.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work schedule. Enjoy the freedom to work from home or from the office.
Extra time off. More days to relax, recharge, and do the things you love.
Learning and development opportunities. Access to conferences, courses, and language classes.
Internal events. Company-wide celebrations and team gatherings.
If this sounds like you, we’d love to hear from you.
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
The base salary range (per year) for this position in the posted work location(s) is
$165,000
—
$180,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary:
The AI Engineering team builds and operates AI Platform — the common foundation every engineering team uses to ship AI capabilities. The team delivers the shared infrastructure, reference patterns, and guardrails that let software engineers across the company build AI agents, MCP servers, and GenAI solutions without reinventing the foundations: model access, orchestration, evaluation, observability, and responsible AI controls. Working in close partnership with product and engineering teams, it turns proven patterns into platform capabilities that compound across the product portfolio.
Job Summary:
The Senior AI Architect is the senior technical leader for PointClickCare’s AI Platform, owning the architecture that enables software engineers across the company to build AI agents, MCP servers, and AI solutions on a common foundation. This role is an enabler, not a product owner: its output is a platform other teams build on, and the patterns, standards, and guardrails that make those teams faster. The Senior AI Architect works closely with product counterparts to review product roadmaps and translate them into architectural designs and decision documents and guides the AI Engineering team in building a robust, scalable agentic platform for the future of PointClickCare.
Key responsibilities:
Design and evolve the architecture of PointClickCare’s AI Platform — the agentic runtime, MCP integration layer, model gateway, and evaluation and observability services that engineering teams build on ensuring it scales with adoption across the product portfolio.
Guide the AI Engineering team through architectural decisions, design reviews, and hands-on technical mentorship, raising the bar for how the platform is designed, built, and operated.
Partner with product counterparts to review product roadmaps, translate upcoming AI capabilities into architectural requirements, and author architecture documents and decision records that de-risk delivery
Enable software engineers across PointClickCare to build AI agents, MCP servers, and solutions on the platform by codifying reference architectures, reusable patterns, and paved-road templates — and by providing direct architectural guidance to consuming teams.
Establish platform standards for security, responsible AI, evaluation, and observability, and run architectural review processes that keep solutions built on the platform consistent, compliant, and production-ready.
Minimum qualifications and Skills:
12+ years of software engineering and platform architecture experience with deep cloud expertise (Azure preferred), including 5+ years focused on AI/ML infrastructure and GenAI solutions at scale
Hands-on expertise with agentic systems — agent frameworks, multi-agent orchestration, MCP (Model Context Protocol), tool use, RAG, vector databases, and production LLMOps
Proven track record designing internal platforms that other engineering teams build on, including developer experience, APIs and SDKs, and self-serve patterns
Strong architectural breadth across cloud-native systems, distributed systems, data platforms, and security architecture
Demonstrated ability to produce high-quality architecture documents and decision records, and to communicate design trade-offs clearly to engineering and product audiences
Preferred qualifications and skills:
Experience with the Azure AI stack (Azure OpenAI, AKS, APIM) and the Databricks lakehouse (Unity Catalog, model serving)
Background in healthcare technology platforms or clinical workflows
Experience guiding engineering teams as a senior architect or technical lead within a platform organization
Expertise in advanced agentic patterns including multi-agent orchestration, tool and MCP server design, agent evaluation, and model fine-tuning pipelines
Deep knowledge of AI governance, responsible AI practices, and model risk management in regulated environments
#LI-Av1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $183,000-$229,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary:
The AI Engineering team builds and operates AI Platform — the common foundation every engineering team uses to ship AI capabilities. The team delivers the shared infrastructure, reference patterns, and guardrails that let software engineers across the company build AI agents, MCP servers, and GenAI solutions without reinventing the foundations: model access, orchestration, evaluation, observability, and responsible AI controls. Working in close partnership with product and engineering teams, it turns proven patterns into platform capabilities that compound across the product portfolio.
Job Summary:
The Senior AI Architect is the senior technical leader for PointClickCare’s AI Platform, owning the architecture that enables software engineers across the company to build AI agents, MCP servers, and AI solutions on a common foundation. This role is an enabler, not a product owner: its output is a platform other teams build on, and the patterns, standards, and guardrails that make those teams faster. The Senior AI Architect works closely with product counterparts to review product roadmaps and translate them into architectural designs and decision documents and guides the AI Engineering team in building a robust, scalable agentic platform for the future of PointClickCare.
Key responsibilities:
Design and evolve the architecture of PointClickCare’s AI Platform — the agentic runtime, MCP integration layer, model gateway, and evaluation and observability services that engineering teams build on ensuring it scales with adoption across the product portfolio.
Guide the AI Engineering team through architectural decisions, design reviews, and hands-on technical mentorship, raising the bar for how the platform is designed, built, and operated.
Partner with product counterparts to review product roadmaps, translate upcoming AI capabilities into architectural requirements, and author architecture documents and decision records that de-risk delivery
Enable software engineers across PointClickCare to build AI agents, MCP servers, and solutions on the platform by codifying reference architectures, reusable patterns, and paved-road templates — and by providing direct architectural guidance to consuming teams.
Establish platform standards for security, responsible AI, evaluation, and observability, and run architectural review processes that keep solutions built on the platform consistent, compliant, and production-ready.
Minimum qualifications and Skills:
12+ years of software engineering and platform architecture experience with deep cloud expertise (Azure preferred), including 5+ years focused on AI/ML infrastructure and GenAI solutions at scale
Hands-on expertise with agentic systems — agent frameworks, multi-agent orchestration, MCP (Model Context Protocol), tool use, RAG, vector databases, and production LLMOps
Proven track record designing internal platforms that other engineering teams build on, including developer experience, APIs and SDKs, and self-serve patterns
Strong architectural breadth across cloud-native systems, distributed systems, data platforms, and security architecture
Demonstrated ability to produce high-quality architecture documents and decision records, and to communicate design trade-offs clearly to engineering and product audiences
Preferred qualifications and skills:
Experience with the Azure AI stack (Azure OpenAI, AKS, APIM) and the Databricks lakehouse (Unity Catalog, model serving)
Background in healthcare technology platforms or clinical workflows
Experience guiding engineering teams as a senior architect or technical lead within a platform organization
Expertise in advanced agentic patterns including multi-agent orchestration, tool and MCP server design, agent evaluation, and model fine-tuning pipelines
Deep knowledge of AI governance, responsible AI practices, and model risk management in regulated environments
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $161,000-$201,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Bellevue
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
We're seeking a Principal Product Manager to join our Governance team. You'll drive product direction across human, robot, and agent identity, delegated and scoped authorization, guardrails, and audit and attribution for non-human actors, and you'll work the patterns the industry is still standardizing right now: on-behalf-of delegation chains, OAuth flows for autonomous callers, just-in-time elevation, sandboxing, and policy-as-code for tool access.
This is a high-agency, AI-native role. You will be deep in the product: testing, prototyping with coding agents, talking to customers, and turning what you learn into a coherent roadmap to build.
Your north star is an agentic enterprise’ trust translating into adoption: governance with required coverage, and monitoring, for enterprises; and frictionless for builders to code it in.
WHAT YOU'LL DO AT UIPATH
- Own the 12–18 months roadmap for identity, auth, and access governance across UiPath's agentic platform, in coherence with company priorities and evolving standards in the ecoystem.
- Evolve how identity works for agents, robots, and humans at UiPath (provisioning, scoping, delegation, attestation), ship the patterns, and drive their adoption across the product teams that build on them.
- Drive the auth model for LLM tool-calling (for internal and external agents), enterprise-managed authorization, scoped consent, least-privilege execution, step-up and just-in-time elevation, and OOTB monitoring views, audit trails that hold up in front of a compliance team.
- Enhance the guardrail layer around agent action: policy-as-code for tool access, sandboxing boundaries, approval and elevation flows, and the attribution model that answers "which agent, on whose behalf, under which policy" after the fact.
- Define how UiPath agents present themselves to the outside world and how outside agents present themselves to UiPath: agent identities registered in enterprise directories, on-behalf-of delegation chains that survive multiple hops, and agent-to-agent trust.
- Partner with our largest and most regulated customers (financial services, healthcare, public sector) on production deployments. Go deep enough to know which specific control failed and ship the fix.
- Use the platform as a builder. Stand up agents, wire up auth flows, use coding agents aggressively to prototype and ship reference implementations.
- Instrument and own the metrics that matter (e.g. time-to-grant, audit coverage, policy violations caught, developer friction) and prioritize against them.
- Present UiPath's governance capabilities and roadmap to customers, partners, and consider authoring any external content that earns CISO trust.
WHAT YOU'LL BRING TO THE TEAM
- 7+ years in technical PM or engineering roles, with sustained time in the governance space: identity, access, and guardrails for enterprise software. You have shipped infrastructure that enterprises trusted with production traffic.
- A visible record of innovating in agentic governance specifically: owned capabilities, reference implementations, spec or working-group contributions.
- Fluency in enterprise identity and access: how users, services, and now agents authenticate, what they're allowed to do, and how actions get audited.
- Working knowledge of the agent auth stack as it stands today: MCP authorization, on-behalf-of delegation, and how IdPs like Okta and Entra now model agents as identities.
- Working understanding of agentic AI (tool-calling, MCP, RAG, agent design patterns) and a view on how identity, access, and guardrails should evolve to support autonomous actors.
- First-principles thinker, comfortable in ambiguity. Can produce a defensible direction and can tell the difference between a problem the standards will solve for us.
- Clear communicator, in writing and in person: you can write a short position doc that frames a decision, explain a concept well to a CISO or auditor, and walk a customer through a working demo without overselling it.
IDEAL BACKGROUND
- Several years in identity, access, or security-platform product work in enterprise vendors - hyperscaler identity team, IAM vendors, workload-identity or secrets vendor, or as an early PM at a startup in the space, with focus on agents.
- Has been working on the enterprise agentic governance problem for a while: a product or feature in market, a spec or working-group contribution.
- Has opinions about where agent identity, access, and guardrails are going in the next 24 months, with receipts.
- Has shipped into regulated industries (financial services, healthcare, public sector) and has sat through a customer security or compliance review to shape product roadmap.
- Works closely with engineering and field teams and is trusted by both to make technical trade-offs without a committee.
- Prototypes before writing: has used code or coding agents to test an idea and brought the working version to the discussion.
#LI-MH1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin.ai is building the AI agent that resolves customer support conversations autonomously — and our partner ecosystem is central to how we scale adoption in the EMEA market. As a Principal Partner Manager for EMEA, you'll own our partner relationships across a defined set of priority markets, working closely with our direct sales team to drive revenue through systems integrators, value added resellers, and local implementation partners.
This is a builder role for someone who thrives in a dynamic, high-growth environment. You'll be the architect of Fin.ai's EMEA partner motion — standing up programs, forging relationships, and converting partner activity into measurable pipeline for AI-driven customer support deployments. You'll operate across multiple partner types simultaneously and serve as the connective tissue between our ecosystem and our sales team.
The ideal candidate brings a hunter's instinct to partnerships: proactive, commercially sharp, and energised by the challenge of building something meaningful in a market with real momentum around AI adoption in customer service. You'll work cross-functionally with sales, marketing, and regional leadership — and you'll be a visible face of Fin.ai in the EMEA partner and CX community.
What will I be doing?
Take ownership of Fin's partner portfolio across a defined set of priority EMEA markets, spanning systems integrators, cloud resellers, and local consulting partners
Design and run joint go-to-market motions with regional consulting firms and CX implementation partners
Connect partner-sourced activity directly into the regional sales team's pipeline through account mapping, warm introductions, and active deal support
Bring together cloud reseller and consulting partners teams around shared enterprise opportunities, orchestrating joint plays where it makes sense
Build durable, senior-level relationships with partner leadership, positioning yourself as a de facto member of their go-to-market org
Own the reporting on partner-influenced and partner-sourced pipeline, and represent program results to internal leadership and the broader EMEA team
Jump in on partner-led implementations when needed to protect delivery quality and keep partners bought in
Vet inbound partnership requests and go hunting for new relationships that open doors for Fin in your markets
Partner with Fin's global and EMEA teams to localize programs for your region and feed regional learnings back into the broader partner strategy
What skills do I need?
8+ years in partnerships, channel, or alliances roles within enterprise SaaS, cloud, or CX/customer support software
Hands-on experience managing cloud resell & consulting partnerships — you're not a one-partner-type operator
Strong pipeline-generation instincts — you think in terms of sourced and influenced revenue, not just relationship health
Commercial fluency — you can draw a straight line from partner activity to closed revenue
A natural collaborator with direct sales teams — you know what makes a rep's life easier and you build for that
Range across levels — equally credible in a room with a partner CRO and coordinating day-to-day logistics with a partner marketing manager
Comfort operating in fast-moving, high-growth environments where the playbook is still being written
Familiarity with the EMEA market landscape; open to regular travel across the region
Operational rigor — you can run multiple live partner relationships in parallel without anything slipping, and you over-communicate rather than under
Genuine curiosity about AI and a willingness to use AI tools to work smarter
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11723
Executive Support & B2B Business Development Virtual Assistant
Independent Contractor – CPT-11723 Executive Support & B2B Business Development Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Denmark-based consulting company serving the oil and gas, offshore energy, and renewable energy industries is seeking a proactive Business Support VA to assist with executive administration, B2B lead generation, prospect outreach, and CRM management.
The company provides specialized consulting services for complex industrial projects and has developed Orbit, a proprietary AI-enabled platform for managing project information and workflows.
The ideal candidate will combine strong administrative organization, B2B sales development experience, confident English communication, and the ability to work independently.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive & Administrative Support
Assist the CEO with scheduling, meeting coordination, and administrative follow-up
Organize business correspondence, task lists, and supporting documentation
Track outstanding commitments, deadlines, and next steps
Coordinate routine communications with business contacts and internal team members
Prepare meeting information and provide updates on active priorities
B2B Lead Generation & Outreach
Research prospective clients and relevant projects in offshore energy, oil and gas, and renewable energy
Identify target companies, project contacts, and relevant decision-makers
Build and maintain organized prospect lists using client-provided criteria
Conduct introductory email outreach and follow-up with potential clients
Make outbound calls as needed to establish contact and identify interest
Schedule meetings for the CEO and document follow-up requirements
CRM & Business Operations
Maintain accurate contact records and business opportunities within Orbit
Update prospect information, outreach history, and pipeline statuses
Track outstanding follow-ups and potential consultancy opportunities
Assist with organizing consultant and client information
Prepare concise weekly reports on prospecting, outreach, appointments, and administrative progress
Participate in regular progress meetings with the CEO
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Executive assistance, business support, or B2B sales development experience required
B2B lead research, prospect outreach, or appointment-setting experience required
Excellent spoken and written English required
CRM management and accurate data-entry experience required
Microsoft Office and spreadsheet proficiency required
Experience in energy, engineering, industrial services, or maritime industries strongly preferred
Experience supporting an executive or business owner preferred
IDEAL CANDIDATE PROFILE
Proactive, resourceful, and commercially minded
Confident communicating with international business contacts
Highly organized and comfortable managing different priorities
Independent with research and follow-up activities
Comfortable learning technical industry terminology
Strong interpersonal communication and problem-solving skills
Dependable and interested in supporting business growth
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Orbit – Proprietary Client Platform; Training Provided
Microsoft Excel / Word / Outlook
Microsoft Teams
CRM & Lead Tracking Tools
LinkedIn / Online Business Research
Email & Calendar Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible with Overlap During Denmark Business Hours – Exact Shift TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: Flexible with Overlap During Denmark Business Hours – Exact Shift TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
The Partner Consultant leads the implementation of Xelix for customers delivered via our strategic partners, acting as both project manager and technical subject-matter expert.
This is an exciting role that sits across a core area of Xelix’s Professional Services team: Partner Implementations. You will ensure that partner customers are launched correctly on the platform, partners are enabled to deliver high-quality projects, and all stakeholders understand how to use and derive value from Xelix.
Success in this role requires excellent stakeholder management, a calm and structured approach to risk and change management, and the ability to translate technical concepts for non-technical audiences. You will be confident running enterprise projects, advising partners, and ensuring delivery meets Xelix’s standards.
This role is ideal for someone who wants to combine project leadership, technical depth, and partner enablement, while helping to shape a growing function in a scaling SaaS organisation.
As Xelix continues to grow, this role offers clear progression pathways across Professional Services, Partner Services, Pre-Sales, or Customer Success.
The day-to-day responsibilities of the role are outlined below.
What you'll be doing
Implementation & Partner Delivery
Implementation (Direct)
Leading implementation projects for enterprise customers
Acting as the primary project manager and point of contact for technical requirements
Managing risks, dependencies and change controls across internal and external stakeholders
Ensuring technical prerequisites are met, including data file design, secure file transfer, and system configuration
Running customer-facing workshops and translating technical information clearly
Partner Implementations (Partner-Facing)
Acting as the key point of contact for partner consultants during delivery
Training and enabling partners on the Xelix platform, implementation methodology and best practices
Reviewing and validating partner deliverables for quality, accuracy and customer readiness
Providing escalation support for complex technical or delivery issues
Ensuring partner-led projects follow Xelix’s implementation standards, governance and documentation
What you’ll bring
At least 7 years’ work experience delivering enterprise SaaS implementations for FTSE 100 customers
Demonstrable experience relating to financial reporting, account reconciliations, and related controls.
Demonstrable project management capability, with formal responsibility for customer delivery
Proven stakeholder and customer relationship management, particularly in enterprise environments
Strong understanding of file transfer protocols (SFTP/FTPS), IT project delivery, and software security considerations
Excellent stakeholder and customer relationship management, particularly in enterprise environments
Commercial awareness and the ability to balance customer requirements with scope, cost and risk
Exceptional written and verbal communication skills
What we offer in return
💰 Competitive salary of £55,000 - £75,000 depending on experience + 10% bonus
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with if required and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридjuniorPorto, Portugal
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorГеография найма не уточнена
География найма не уточнена
ОфисLondon
УдалённоmiddlePL
Boston, Massachusetts; Marlton, New Jersey; Remote, United States; You build strong working relationships with global, cross-functional teams across different time zones
УдалённоseniorRemote, USA
УдалённоseniorRemote or Mississauga
ОфисBellevue
Dublin, Ireland
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW