Junior Site Reliability Engineer

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities As a Junior Site Reliability Engineer (SRE) at TeamViewer, you will help ensure the reliability, availability, and performance of our Azure-based global SaaS platform. Working alongside experienced SREs, you will learn how to operate and continuously improve the systems that power our core products and services, helping to deliver a seamless experience to users worldwide. This is a great opportunity to build your career in reliability engineering. You’ll get hands-on experience with production cloud services, learning the fundamentals of observability, incident response, and automation, with the support and mentoring you need to grow. Help operate and maintain highly available, scalable cloud infrastructure supporting a global SaaS platform, under the guidance of senior engineers Support the deployment of feature and maintenance releases, following established processes to ensure safe and reliable delivery to production Help build and improve monitoring, alerting, and dashboards to support 24/7 service reliability Automate routine operational tasks to reduce toil and improve consistency Join on-call rotations once onboarded, with support from senior team members, helping to investigate incidents and escalating where needed Contribute to post-incident reviews and help identify reliability risks and improvement opportunities Create and maintain runbooks and operational documentation Collaborate with engineering teams to improve platform reliability, security, and operational maturity Support installations on customer environments Requirements D egree in Computer Science, Software Engineering, IT, or equivalent practical experience 0–2 years of experience in SRE, DevOps, system administration, or software development roles (internships, apprenticeships, or personal projects count) Hands-on experience with a public cloud platform, ideally Microsoft Azure (AWS or GCP also welcome) Exposure to Azure application platforms such as Azure Application Gateways and Azure App Services is a plus Familiarity with containers (e.g. Docker); exposure to Kubernetes is a plus Basic understanding of CI/CD concepts and pipelines (e.g. GitLab CI/CD, Azure DevOps) Interest in Infrastructure-as-Code and automation; exposure to tools such as Terraform or Argo CD is a plus Ability to write simple scripts (e.g. Python, Bash, PowerShell) Awareness of Identity and Access Management concepts (e.g. Keycloak, Entra) Basic knowledge of databases (e.g. PostgreSQL, MS SQL) Familiarity with monitoring and observability tools (e.g. Grafana, Prometheus, Datadog) is a plus Some software development experience is beneficial Basic understanding of networking (e.g. DNS, TCP/IP, HTTP) and security principles A proactive mindset, eagerness to learn, openness to feedback, and strong collaboration skills Fluent in English What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.