Senior Product Manager, Agentic Search

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Locations: Austin, Lisbon, San Francisco, NYC, or London About the Role Search is being rebuilt around AI. People increasingly get answers from AI instead of a list of links, agents run dozens of searches to answer a single question, and more than half of the traffic reaching sites on Cloudflare is now automated . Search is shifting from a destination to a utility, and Cloudflare is building the search layer for this agentic Internet. Agentic Search at Cloudflare gives agents everything they need to find information, whether it lives in a customer’s own data or on the open web. It spans two products: AI Search for internal data, and Web Search API for the open web. AI Search (internal data), now generally available , is the search primitive for applications and agents . It is a fully managed indexing and retrieval pipeline built on Workers AI , Vectorize , R2 , and Browser Run . Developers connect a website or R2 bucket, or upload their own files, and query them with natural language through a Workers binding, REST API, or MCP server. Under the hood: continuous indexing, hybrid vector and keyword retrieval, reranking, metadata filtering, native multimodal (image) embeddings, and OCR for scanned documents. We use it to power search on our own blog and developer docs. Web Search API (external data), now in open beta , gives agents real-time web context with a single API call. It runs on AI Gateway , so every search gets the same logging, analytics, billing, and access controls as model inference. Developers can choose from multiple search providers and always get results back in one normalized format. Your mission in this role is to make Cloudflare the default place developers and agents go to search, across both their own data and the open web, and eventually in a single call. You’ll also help build a search ecosystem that works for AI companies, site owners, and creators alike. What You’ll Do Talk directly with developers, AI companies, publishers, and customers every day. Own the strategy, roadmap, and execution for Agentic Search (AI Search and Web Search API), from ingestion and indexing through retrieval, ranking, and answer generation. Define and measure what “good search” means, including relevance, freshness, latency, and cost, and build the evals that improve it with every release. Scale AI Search for the workloads that matter most, like multi-tenant platforms, enterprise agents, and website search, with support for billions of documents, rich media, and built-in observability. Take Web Search API and shape what comes next: provider partnerships, search and page extraction in one call, blending web and private data, Own pricing and packaging, and make our products first-class for agents through MCP, agent-friendly APIs, and templates like NLWeb . Partner with engineering, ML, and product teams across Workers AI , Vectorize , AI Gateway , Browser Run , and AI Crawl Control , as well as Marketing, DevRel, BD, Sales, and Support. Represent Cloudflare at conferences, community events, and customer and partner meetings. Examples of Desirable Skills, Knowledge, and Experience Proven experience as a PM, EM, or founder shipping search, information retrieval, data infrastructure, or developer platform products. You’ve led teams to ship before and can point to impact. Deep understanding of how search works end to end: crawling, indexing, chunking, embeddings, hybrid retrieval (BM25 + vector), query rewriting, reranking, and retrieval-augmented generation (RAG). You understand the tradeoffs between relevance, freshness, latency, and cost. Experience defining and measuring search quality, including offline evals, relevance judgments, metrics like recall, MRR, and NDCG, and online experimentation. Fluency in the modern AI ecosystem: LLMs, text and multimodal embedding models, agents, tool calling, and MCP. You’ve built with them yourself and know where they break. Hands-on ability to write code and use AI and the Internet to learn new things fast. You’ve built a RAG pipeline or an agent that searches the web, and you have opinions about what made it good or bad. Deep empathy for developers and understanding of their workflows, pain points, and how they adopt new tools and platforms. Understanding of the web publishing ecosystem: crawlers, bots, SEO and answer engine optimization (AEO), and the changing economics of AI search for content creators. Comfortable working where technology, business, and policy meet. Experience with usage-based pricing, two-sided marketplaces, or partner and business development relationships, including build-vs-partner decisions, is a plus. Exceptional communication and collaboration skills. You can translate between ML research, infrastructure engineering, and business stakeholders, and align diverse teams on goals. Passion for design details and polish. You raise the bar for sweating the details. External presentation skills. You can walk into a room of developers or AI company leaders and build trust and credibility. Compensation Compensation may be adjusted depending on work location. For Seattle/NYC/California based hires - Estimated annual salary of: $172,000 - $215,000 For SF/Bay Area based hires - Estimated annual salary of: $179,000 - $224,000 For Lisbon based hires - Estimated annual salary of: €68,000 - €85,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.