Location: Mississauga
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
What your day-to-day will look like:
Identify, prioritize and execute tasks in the software development life cycle.
Work with business to iterate over software requirements.
Develop tools and applications by producing clean, efficient code.
Automate tasks through appropriate tools and scripting.
Analyze and debug systems.
Perform validation and verification testing in a test-driven manner
Review the work of others, and invite others to review your work.
Collaborate with internal teams and vendors to fix and improve products.
Ensure software is up-to-date with latest technologies.
Work with distributed computing systems like Apache Hudi and Trino for big data processing.
What qualifications we’re looking for:
Experience with
distributed computing tools like Apache Hudi, Spark, Kafka, Flink, Beam, Trino, DataBricks and other big data technologies.
Experience with
distributed storage
systems like ADLS, HDFS, S3, DLT etc.
Familiarity with Hadoop, Spark, Databricks or other distributed computing systems.
Understanding of data partitioning and sharding techniques.
Knowledge of distributed computing principles and how they apply to large-scale data processing.
Experience in writing clean code that performs well at scale using languages such as Python, Java etc.
Knowledge of relational databases (e.g. Microsoft SQL Server, MySQL).
Solid experience writing RESTful API endpoints.
Absolutely love TDD and have working knowledge of it.
Proficient in GIT.
Experience using system and performance monitoring tools (e.g. New Relic, DataDog).
Excellent organization, critical-thinking and personal leadership skills
Self-starter with the ability to deliver with minimal supervision.
Being okay with the uncomfortable feeling that comes from learning new things.
Team player.
Analytical mind with problem-solving aptitude.
Proven experience as a great Engineer.
BSc/BA in Computer Science or a related degree
.
Bonus points for:
Experience with distributed computing
Experience writing code/scripts in Python
Experience with Spring Boot.
Nice to have React, Selenium automation and cloud experience.
Experience with Docker, Kubernetes and Istio.
Experience with Ansible.
Experience with Jenkins CI/CD pipeline.
Linux and IP networking knowledge.
Experience with AWS/Azure cloud services or equivalent.
Experience with SAML, OAuth and OpenID Connect.
Experience working on a SaaS product.
Experience with Service Oriented Architecture.
Knowledge of scripting languages such as Python, Bash or Groovy.
On-call experience with production grade systems.
Has mentored others in a professional setting.
Generative AI Code Assistants
- Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ1
#LI-hybrid
#LI-AV1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,00-158,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process for technical roles (engineering, product, data, and infrastructure), delivering a high-quality experience for candidates, interviewers, and hiring managers
- Partner closely with hiring managers as a trusted advisor to define role requirements, develop compelling position profiles, and align on hiring priorities and timelines
- Develop and execute targeted sourcing strategies across multiple channels (LinkedIn, referrals, communities, events, etc.) to attract both active and passive technical talent
- Proactively identify, engage, and close top technical candidates in a competitive market
- Manage and continuously optimize the interview process, ensuring efficiency, consistency, and equitable hiring practices
- Track, analyze, and report on key recruiting metrics (pipeline health, time-to-fill, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment.
- Proven ability to develop and execute recruiting strategies that align with business objectives.
- A well-established network within the tech industry and a passion for building new connections.
- Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization.
- Proficiency in using recruiting metrics and data to inform decisions and improve processes.
- Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals.
EVEN BETTER...
- Understanding of technical roles and the ability to assess technical talent is a plus.
- Proficiency working with Ashby (ATS).
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent is excited to announce an opening for a Quality System Auditor to join our team in Saudi Arabia. Our organization is committed to connecting skilled professionals with leading companies that prioritize quality and excellence in their operations.
The Quality System Auditor will be responsible for performing comprehensive audits of quality management systems to ensure compliance with regulatory standards and internal policies. The ideal candidate will possess a keen eye for detail, strong analytical skills, and a thorough understanding of quality assurance principles.
Responsibilities
Conduct audits of quality management systems to assess compliance with applicable regulations and quality standards
Develop and implement audit plans and methodologies tailored to specific projects
Analyze audit findings and prepare detailed reports outlining results, recommendations, and areas for improvement
Collaborate with cross-functional teams to implement corrective actions and ensure effective quality management
Provide training and support to staff regarding quality standards and auditing processes
Monitor and review quality management processes and recommend enhancements
Stay informed on industry trends, regulatory changes, and best practices in quality management
Requirements
Required Experience:
Minimum of 7 years of experience in quality auditing, with a focus on quality management systems
Required Skills:
In-depth knowledge of quality management systems standards (e.g., ISO 9001)
Strong analytical and critical thinking skills
Excellent verbal and written communication skills
Ability to work independently and collaboratively in a team environment
Required Qualifications:
Bachelor's degree in Quality Management, Engineering, or a related field
Certification as an ISO 9001 Lead Auditor or equivalent
Preferred Qualifications:
Experience in the manufacturing or engineering sector
Familiarity with other quality standards (e.g., ISO 14001, ISO 45001) is desirable
Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
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Location: Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Eram Talent is currently seeking a Quality Manager for one of our esteemed clients in Saudi Arabia. Our client is a prominent organization committed to delivering superior products and services while maintaining exceptional quality standards.
As a Quality Manager, you will play a critical role in ensuring that all internal and external quality requirements are met. You will be responsible for developing, implementing, and overseeing the quality management system across various departments. Your efforts will directly contribute to enhancing customer satisfaction and maintaining compliance with relevant regulations and standards.
This is an exciting opportunity for a dynamic individual with a solid background in quality management to make a meaningful impact in a well-respected company.
Responsibilities
• Develop and implement quality management policies, procedures, and standards
• Oversee the quality assurance process for products and services to ensure compliance with organizational standards
• Conduct regular quality audits and assessments to identify areas for improvement
• Analyze quality metrics and prepare detailed reports for management
• Facilitate training and awareness programs on quality management principles across the organization
• Collaborate with cross-functional teams to resolve quality issues and implement corrective actions
• Monitor industry trends and ensure compliance with relevant legislation and standards
• Manage the quality assurance team and promote a culture of continuous improvement
Requirements
• Minimum of 7 years of experience in quality management, with at least 3 years in a managerial role
• Strong knowledge of quality management systems (ISO 9001, etc.)
• Proven experience in conducting audits and assessments
• Excellent analytical and problem-solving skills
• Strong attention to detail and organizational abilities
• Exceptional communication and interpersonal skills for effective collaboration with various teams
• Bachelor's degree in Engineering, Quality Management, or a related field (preferred)
• Relevant certifications in quality management (e.g., Six Sigma, ISO Lead Auditor) are a plus
• Proficiency in both English and Arabic is preferred
Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Location: Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia; Madinah, Saudi Arabia
Eram Talent is seeking a skilled Network Engineer to join our growing team in Saudi Arabia. In this role, you will be responsible for designing, implementing, and managing network solutions that support various business operations and optimize performance. Your expertise will help ensure effective network connectivity, security, and reliability across the organization's infrastructure.
You will work closely with IT teams to understand their networking needs and work to deliver effective solutions that enhance organizational performance and support strategic objectives.
Responsibilities
Design and implement network systems, including LAN, WAN, and wireless networks.
Configure and manage networking devices like routers, switches, and firewalls.
Monitor network performance and stability, identifying areas for improvement and troubleshooting issues.
Develop and implement network security protocols to safeguard data and technology infrastructure.
Collaborate with IT teams to assess network needs and install necessary upgrades.
Prepare and maintain documentation of network configurations, standards, and procedures.
Stay updated on emerging networking technologies and trends that can improve operations.
Requirements
Bachelor's degree in Computer Science, Network Engineering, or a related field.
Minimum of 3 years' experience in network engineering or related roles.
Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
At least 2 year of IT professional experience, with experience in networking.
Experience working with BGP, EIGRP, and ISIS (mandatory).
Experience with network-related equipment, including the use of sniffers, network monitoring tools, etc.
Operating and troubleshooting experience with the following Cisco products:
Switches: 6500, 4500, 3750, 3560, 2960
Technical knowledge of the following technologies and protocols:
VLAN
VTP
Trunk (802.1q)
Spanning Tree
Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia; Madinah, Saudi Arabia
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
We are looking for a highly skilled and motivated Technical Product Owner to join our Core team. This role focuses on working with the core of our product, ensuring scalability, performance optimization, and overall system efficiency. The ideal candidate is a visionary leader with a strong understanding of market trends, a technical background, and expertise in managing the full product development lifecycle.
Responsibilities:
Collection and elaboration of business requirements from customers, partners, external community, and internal users.
Organization and prioritization of requirements in the company's information resources.
Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.
Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.
Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.
Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.
Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.
Implementing product functionality using the platform's No-code tools.
Organizing and conducting training sessions for company employees on the features of new releases.
Skills & Qualifications:
3+ years of experience as a Product Manager or Product Owner.
Hands-on experience with AI technologies and no-code platforms.
Deep understanding of the data management and web technologies.
Developer or system analyst background would be beneficial
Expertise in product concept development.
Proficiency in collaborating and integrating with technology partners to deliver joint products.
Experience in collaborating with a team on application architecture and making informed architectural decisions.
Profound understanding of the software development lifecycle.
Competence in analyzing the IT solutions market and understanding user needs and expectations.
Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.
Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications.
Proficiency in English and Ukrainian languages.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: We are looking for a highly skilled and motivated Technical Product Owner to join our Core team. This role focuses on working with the core of our product, ensuring scalability, performance optimization, and overall system efficiency. The ideal candidate is a visionary leader with a strong understanding of market trends, a technical background, and expertise in managing the full product development lifecycle. Responsibilities:Collection and elaboration of business requirements from customers, partners, external community, and internal users.Organization and prioritization of requirements in the company's information resources.Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.Implementing product functionality using the platform's No-code tools.Organizing and conducting training sessions for company employees on the features of new releases. Skills & Qualifications:3+ years of experience as a Product Manager or Product Owner.Hands-on experience with AI technologies and no-code platforms.Deep understanding of the data management and web technologies.Developer or system analyst background would be beneficialExpertise in product concept development.Proficiency in collaborating and integrating with technology partners to deliver joint products.Experience in collaborating with a team on application architecture and making informed architectural decisions.Profound understanding of the software development lifecycle.Competence in analyzing the IT solutions market and understanding user needs and expectations.Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications.Proficiency in English languages.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Responsibilities:
Collection and elaboration of business requirements from customers, partners, external community, and internal users.
Organization and prioritization of requirements in the company's information resources.
Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.
Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.
Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.
Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.
Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.
Implementing product functionality using the platform's No-code tools.
Organizing and conducting training sessions for company employees on the features of new releases.
Skills & Qualifications:
3+ years of experience as a Product Manager or Product Owner.
Hands-on experience with AI technologies and no-code platforms.
Deep understanding of the data management and web technologies.
Developer or system analyst background would be beneficial
Expertise in product concept development.
Proficiency in collaborating and integrating with technology partners to deliver joint products.
Experience in collaborating with a team on application architecture and making informed architectural decisions.
Profound understanding of the software development lifecycle.
Competence in analyzing the IT solutions market and understanding user needs and expectations.
Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.
Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications.
Proficiency in English and Ukrainian languages.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Australia
Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments.
In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems.
This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission.
Why This Role Matters
Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives.
Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Conducting over the phone risk assessments and high risk assessment, including but not limited to, lethality assessment for suicide cases or individuals who have been found to be at risk.
Providing a range of evidenced based, professional crisis counseling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports or, where applicable risk assessment reports, on key issues and referrals actioned.
Where applicable or necessary, sign off on conducted risk assessments.
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis.
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Prepare psychological reports, risk summaries, and other clinical documentation as required
Requirements
Qualifications
Master's Degree in Counselling/Counselling Psychology/Clinical Psychology or relevant mental health fields
Active license with Australian Counselling Association (ACA), Psychotherapy and Counselling Federation of Australia (PACFA), or Australian Health Practitioner Regulation Agency (AHPRA)
1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings
Fluent communication skills in your native language; proficiency in additional languages is a plus
Experience managing high-risk situations, including those at risk of suicide or in acute crisis
Resilience and emotional composure under pressure, with the ability to recover from challenging interactions and ability to bounce back from stressful interactions and high-risk case
Experience in clinical assessment, psychological report writing, and risk documentation
Preferred Qualifications
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
Proficiency in multiple languages
Location: Shenzhen / Dongguan / Guangzhou / Foshan
Workplace: onsite
Ajax Systems is looking for an experienced Mechanical Engineer to join our team.
Ajax Systems is a developer and manufacturer of advanced security systems with smart home capabilities. We are a full-cycle product company from idea and engineering to mass production. Our portfolio includes 70+ devices that protect properties from intrusion, fire, and flooding, while also enabling smart control of electrical appliances.
Today, Ajax Systems protects over 2 million users in 169 countries worldwide and has received Europe’s highest security awards. We are proud to be a Ukrainian success story, a company driven by innovation, resilience, and strong engineering culture.
Key Tasks:
Complete lifecycle design of plastic enclosures and mechanical assemblies for consumer electronics.
Development of DFM- and DFH-oriented solutions considering mass production processes (plastic injection molding, assembly, sealing, serviceability).
Collaboration with hardware and embedded engineers, industrial designers, technologists, quality control, and manufacturing departments.
Design of ergonomic, intuitive solutions adaptable to different operating environments.
Preparation of production transfer documentation (2D drawings, specifications, technical requirements, 3D models for molds).
Support of mold development and approval of modifications after initial mold trials (T0–T2), including defect analysis.
Participation in testing and feedback from prototypes and production, incorporating design improvements.
Verification of engineering compliance of the finished product with expected technical parameters (stiffness, assembly, weight, IP protection).
Oversight of the product lifecycle from concept to mass production, including cost analysis and assessment of the impact of design decisions on production costs.
Communication with Chinese factories: technical specifications, drawing reviews, change control, feedback on prototypes and production samples.
Assessment of manufacturing risks in China: equipment limitations, mold quality, shrinkage, production tolerances, and the influence of packaging and logistics on design.
Inspection of samples from China: defect analysis (shrinkage, warping, poor casting), initial product assembly, and reporting with recommendations.
Consideration of potential scaling difficulties in China: timeline tracking, mold duplication, and price optimization.
Continuous communication via email, video calls, document comments (in English), and participation in editing specifications based on feedback from the Chinese side.
Technical Knowledge and Skills:
🧩 3D Modeling & Design:
SolidWorks (95% solid modeling, 5% surface modeling), basic sheet metal modeling knowledge.
Creation of precise assemblies, constraints, tolerance verification, and preparation of models for molding production.
Ability to break down complex projects into sub-units, using reference geometry and configurations.
🏭 DFM / DFA / Manufacturing:
Knowledge of mold design: opening directions, gating points, parting lines, risks of short shots/air pockets.
Optimization for scalability and cost reduction (minimize part count, reduce weld lines, shorten cycle time).
Experience working with factories in Ukraine and China; understanding of the mold lifecycle; participation in modifications after T1/T2.
Basics of metal processing technologies: bending, stamping, laser cutting, milling for internal frames and auxiliary parts.
Understanding of Chinese manufacturers’ practices: interpretation of drawings, overlooked details, confirmation processes.
Understanding of the Chinese production structure: project managers, engineers, suppliers.
Active participation in mold development discussions: steel selection, cost estimation, gating points, parting lines.
Familiarity with typical Chinese documentation formats: PDFs, STEP files, Excel specifications, compressed archives, WeTransfer/Alibaba Cloud.
🧪 Testing & Prototyping:
Manual inspection, assembly, and analysis of critical nodes.
Identifying and resolving sealing, play, and fit issues.
Skilled in the use of measuring tools: calipers, micrometers, gauges, etc.
🧠 Materials Science & Standards:
Properties of ABS, PC, PC+ABS, PA+GF, TPE, and TPU: shrinkage, impact strength, heat resistance, and elasticity.
Understanding material behavior during production and operation (temperature, humidity, UV).
Balancing cost, quality, and manufacturability when selecting materials.
⚙️ Functional Elements:
Development of fasteners, clips, guides, seals, TPE/TPU elements, and mounting slots.
Design of interface elements: buttons, indicators, light guides, ports, and ventilation openings.
Knowledge of sealing methods and IP protection standards (IP54–IP67), heat dissipation, and battery compartment design.
Considering Chinese factory constraints: wall thickness, micro gaps, welding, and assembly limitations.
Designing for high repairability and ease of assembly in outsourced Chinese facilities.
📄 Documentation & Production Support:
Generation of complete documentation bundles: 2D outlines, tolerance tables, BOMs, assembly specifications.
Implementation of changes based on prototype or production feedback.
Participation in preparing technical descriptions for QC, assembly instructions, and design documentation control.
🌐 Communication & Tools:
English B2+ level – oral and written technical communication with Chinese suppliers.
Experience in communication with Chinese engineers, managers, and production teams (via Alibaba, WeChat, email, video calls).
Knowledge of Chinese business communication nuances: importance of confirmations, repetitions, and visual examples.
Use of SolidWorks PDM, Excel, Google Docs, Asana/Trello/Notion for project management.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are:
Native or fluent speaker in Dutch (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia
Müller's Solutions is seeking an experienced DC Facility Monitoring Engineer to join our dedicated team. This critical role involves overseeing the operation and monitoring of data center facilities to ensure optimal performance, reliability, and safety. The DC Facility Monitoring Engineer will be responsible for managing systems that support infrastructure uptime, including overseeing cooling systems, power distribution, and security systems within the data center.
Key Responsibilities:
Monitor and maintain the operational health of data center facilities through consistent oversight of critical systems and environmental conditions.
Perform regular inspections and assessments to ensure compliance with safety and operational standards.
Utilize monitoring tools to track data center performance metrics and respond to alerts promptly.
Collaborate with technicians and maintenance teams to address issues and implement preventive maintenance strategies.
Generate reports on facility conditions, performance metrics, and incident management for review by management.
Assist in the planning and execution of facility upgrades and improvements.
Stay current on industry trends and technologies to continually improve data center operations and monitoring practices.
Requirements
Requirements:
Bachelor’s degree in Engineering, Information Technology, Facilities Management, or a related field.
At least 3 years of experience in data center operations or facility monitoring.
Strong understanding of critical data center systems, including HVAC, power distribution, and fire safety systems.
Proficiency in using monitoring tools and systems for facility management.
Excellent analytical and problem-solving skills to identify and resolve facility-related issues.
Strong communication skills and the ability to work collaboratively across teams.
Ability to work under pressure in a fast-paced environment, managing multiple tasks simultaneously.
Detail-oriented with strong organizational skills.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dipolog City, Philippines
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Passionate about customer experience and writing
Likes to interact with people
Good understanding of the
Fashion/Beauty/Jewellery/Watch/Automobile
industry
Must be good in English (Written & Spoken) and/or local language
Benefits
This is a freelance, project-based position
Flexible working hours
You will be rewarded and there will be a one-time bonus if you complete your mission with us
Location: Dammam, Saudi Arabia; Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent is in search of highly skilled professionals to fill the roles of Mechanical Inspector & Machinist, Electrical, Instrument, and Vibration Specialist. As a leading Talent Acquisition Consultancy within the Oil & Energy sector, we are dedicated to providing premium recruitment solutions. Our focus is on sourcing top-tier professionals who bring exceptional skills across various sectors, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.
The selected candidates will play a crucial role in ensuring the quality and reliability of mechanical, electrical, and instrumentation systems. You will be responsible for conducting inspections, assessments, and vibration analysis to maintain the functionality and compliance of specialized equipment.
Responsibilities
Conduct inspections and assessments as a Mechanical Inspector to evaluate the integrity and quality of mechanical systems.
Perform precision machining tasks to ensure the quality of mechanical components.
Oversee electrical installations and equipment to verify compliance with safety and operational standards.
Manage instrumentation systems to ensure they meet operational requirements for various projects.
Conduct vibration analysis on mechanical components to identify problems and recommend solutions.
Collaborate with project teams to ensure that quality standards and safety practices are upheld during inspections and repairs.
Maintain thorough documentation of inspection findings and provide accurate reporting on project developments.
Provide technical guidance to other team members regarding mechanical, electrical, and instrumentation systems.
Requirements
Minimum of 5
-
15 years of experience in a combined role of Mechanical Inspection & Machining, and Electrical/Instrument/Vibration specialties.
Proven experience in the Oil & Energy sector with a strong focus on inspection and maintenance.
Valid certifications in relevant fields such as
API 510
for Mechanical Inspection,
Electrical Safety
, and
Instrumentation Certifications
.
Demonstrated expertise in precision machining techniques and processes.
Strong knowledge of vibration analysis methods and tools.
Thorough understanding of industry standards and regulations, including API, ASME, and ISO.
Proficiency in interpreting technical drawings, specifications, and schematics.
Excellent attention to detail, with the ability to identify and document non-conformances effectively.
Strong interpersonal and communication skills for effective collaboration within teams.
Willingness to travel or relocate as necessary for project work in the region.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia; Tabuk, Saudi Arabia; Madinah, Saudi Arabia
The Quality and Governance Specialist ensure maintaining high standards of quality, compliance and governance within KAUST Health. This role involves developing and overseeing clinical quality assurance initiatives and framework, ensuring adherence to regulatory standards, and working across departments to promote best practices and maintain accreditation.
The Specialist provides knowledge and guidance to KAUST Health and helps maintain the oversight of the medical services provider, ensuring that all necessary paperwork and records are kept in compliance with regulations.
Key Responsibilities
Support in developing quality and governance frameworks, policies, and procedures that align with regulatory requirements and industry best practices.
Support in conducting regular audits and performance assessments to ensure adherence to quality and governance goals. Use findings to drive continuous improvement.
Analyze data and trends to pinpoint non-compliance issues or potential risks and execute actionable plans to mitigate identified concerns.
Ensure ongoing compliance with accreditation standards and regulatory requirements. Provide support and monitor the preparation and compliance of the JCI, CBAHI and or any accreditation standards and extends the professional assistance to help the various departments to implement it.
Support KAUST HR and Graduate Affairs with the processing of medical fit for relocation applications
Work closely with the KAUST Occupational Health Specialist on any Occupational Health matters.
Assisting the department in the overall quality assurance and governance of health services at KAUST Health. To oversee the activities of the department in the areas of:
Clinical Quality Assurance - participating in patient safety programs, completing patient safety walks and safety culture surveys.
Support in quality KPI audit and validation.
Understand The KAUST School health office role and the nursing team function and the Health Office, located in TKS premises and provide support and guidance as per needs.
Understand the Medical referral committee process and support when assigned including facilitating approvals and organizing accommodation for high-risk pregnancies and other health patients.
Offering guidance to development personnel performing investigations and root cause analysis by applying expertise in quality concepts and methodologies.
Maintains relationship with patients by maintaining strong open communication channels.
Monitoring the Occurrence Variance Report process
Be aware of the current medical equipment/instruments and provide recommendations to KH Operations team.
Any other ad-hoc duties as assigned by the Quality and Governance Manager.
Requirements
Graduation from accredited school of nursing or having bachelor's degree in medical specialty or other related.
Minimum 5 years of experience in quality assurance, governance, or a related function.
Minimum of 5 years of relevant experience ideally including 3 years in quality and governance in a healthcare setting, preferably in Saudi Arabia.
Strong knowledge of quality management systems (e.g., ISO 9001, CBAHI) and governance frameworks.
Proven experience in conducting audits and risk assessments.
Excellent analytical skills with the ability to assess complex data.
Strong communication and interpersonal skills for effective stakeholder engagement.
Detail-oriented with a commitment to maintaining high standards.
Ability to work independently and collaboratively within a team.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Location: Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia
The Electrical Engineer supports the Senior MEP Engineer in managing the maintenance and performance of all medium and low-voltage power distribution systems within the Primary Nursery Facility at NEOM. This includes electrical substations, switchgear, distribution boards, emergency generators, UPS, lighting, and general power infrastructure. The role is responsible for supervising the execution of preventive, reactive and corrective maintenance activities carried out by the service provider, ensuring compliance with safety protocols, technical standards, and contractual KPIs. The Electrical Engineer supports maintenance planning, monitors spare parts consumption, oversees electrical testing and commissioning activities, and ensures system reliability and energy efficiency across the facility. Collaboration with other engineering disciplines, particularly the Low Current and Mechanical teams, is essential to maintaining safe and seamless MEP operations.
Support the Senior MEP Engineer in maintaining MV/LV electrical systems, substations, generators, UPS, lighting, and power infrastructure.
Monitor preventive, corrective, and reactive maintenance activities in line with approved plans and manufacturer guidelines.
Supervise service providers to ensure safe, high-quality work and compliance with electrical safety standards.
Assist in developing and improving electrical maintenance programs and schedules.
Conduct inspections and audits to ensure system reliability, efficiency, and QA/QC compliance.
Assess service provider performance and recommend training or improvements.
Monitor spare parts usage and support inventory planning.
Assist with asset condition assessments and planning for upgrades or replacements.
Support preparation and review of technical documents and maintenance reports.
Troubleshoot electrical faults and support root cause analysis.
Assist with commissioning, handover, and closeout of electrical installations.
Promote electrical safety and participate in HSE audits and corrective actions.
Support energy efficiency initiatives and best maintenance practices.
Assist in design reviews, decommissioning activities, and coordination with contractors and stakeholders.
Requirements
Bachelor’s degree in Electrical Engineering or a related discipline (mandatory).
4–6 years of experience in electrical system design, operation, and maintenance, with good knowledge of applicable codes and standards.
Strong understanding of MV/LV power distribution systems, substations, generators, UPS, and lighting systems.
Experience in preventive and corrective maintenance planning and execution.
Familiarity with electrical safety regulations, HSE practices, and QA/QC procedures.
Ability to read, interpret, and review electrical drawings, schematics, and technical documents.
Experience in supervising contractors or service providers.
Basic knowledge of asset management systems and maintenance reporting.
Location: NYC or Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritization of future project initiatives based on risk and execute on cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation we encourage you to apply!
You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.
What You'll Do
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimizations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters.
We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $161,000-$220,000 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, colour, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
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