Location: Spain; Romania; Hungary; Portugal; Slovakia; Brazil; Poland; Colombia; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based either within EMEA or Americas.
As a GTM Engineer you'll be the technical operator behind Oyster's revenue engine. You'll build, connect, and automate the software systems that drive pipeline. Turning high-level commercial strategy into workflows that run reliably, without anyone even touching them.
Sitting in Revenue Operations, you'll work alongside GTM Teams. Our GTM stack spans a CRM, enrichment and data providers, outbound tooling, our marketing automation platform, the data warehouse, and Oyster's own product APIs. Your job is to make that a coherent system rather than a pile of disconnected tools: clean data flowing to the right place, leads scored and routed in seconds, and reps working from information they can trust.
AI is a key part of the toolkit - you'll use it across the end-to-end funnel to automate and boost workflows, for things like prospect research at volume, personalisation, and buying-signal detection. Where a traditional ops hire would build a rules-based scoring model, you'll build an agent that reads a prospect's careers page, funding history, and hiring footprint and hands a rep a research brief worth acting on.
The foundation is a strong combination of commercial processes, systems and data - that's where the work lives.
CORE RESPONSIBILITIES
- Design the architecture of the GTM stack: CRM objects and fields, lifecycle stages, territory and routing logic, sync patterns between systems, and the contracts between them.
- Integrate systems end to end: CRM (Salesforce), enrichment providers (Clay, Zoominfo), outbound and sequencing platforms (Nooks, Salesloft), marketing automation (Hubspot), the data warehouse, and Oyster's product APIs (using APIs, webhooks, and scripts rather than waiting for a native connector)
- Ship AI-driven GTM workflows - prompt chains, agents, and signal-detection pipelines that automate prospect research, personalised outreach, and real-time buying-signal alerts and more.
- Optimise our commercial processes. It’s not only about installing Tech & AI, it is also about taking ownership and evolving the ways we generate revenue.
- Build automated data waterfalls that pull, clean, deduplicate, and route prospect and account data into the CRM, so reps work from data they can trust.
- Work in a system that's already live. Reverse-engineer existing processes and the reasoning behind them, identify what to keep versus replace, and land changes through a migration plan that keeps pipeline, reporting, and day-to-day selling intact throughout.
- Instrument what you build: define the metric each workflow is supposed to move, measure it, and evaluate output quality so automations stay trustworthy as they scale.
- Keep the stack maintainable and compliant - sensible data handling, monitoring and alerting on the pipelines or agents you build, documented workflows, and no single points of failure that live only in your head.
- Partner with GTM to translate commercial goals into technical solutions, and be honest about which ideas are worth building.
MINIMUM REQUIREMENTS
- 5+ years in a GTM engineering, Revenue operations, growth engineering, or marketing/sales engineering role, or a software engineering background you've deliberately pointed at revenue problems.
- Clear, proven examples of solutions you've implemented that drove measurable pipeline impact. We'll ask you to walk us through them: what you built, why, and what moved as a result. Specifics matter more than scale
- Deep, hands-on knowledge of the modern GTM stack. You've architected a CRM rather than just administered one: navigating existing processes to own the re-configuration of objects and fields, lifecycle stages, routing and territory logic, and the sync patterns that keep multiple systems consistent. Salesforce or HubSpot, plus enrichment providers, outbound and sequencing tools, marketing automation, and platforms such as Clay.
- You build custom integrations, and can wire up a tool nobody at the company has used before from the docs alone.
- Experience owning production workflows: error handling, retries, idempotency, monitoring, and alerting.
- Working experience using AI/LLMs in a GTM or automation context - prompt and context engineering, and strong judgement to know where a model beats a rule and where it doesn't
- Commercial instinct. You understand funnel mechanics, conversion rates, and unit economics well enough to spot which automation is worth building and which is a distraction
- A bias toward shipping. You prototype quickly, put things in front of real users, and iterate rather than designing in the abstract.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: United Kingdom
Workplace: Remote
We’re looking for a Senior Strategic Partner Development Manager to grow Coder’s International partner ecosystem across system integrators, value-added resellers, and distribution partners. You’ll build relationships that expand our reach, create new revenue opportunities, and make it easier for customers to adopt Coder.
You’ll identify high-potential partners, shape joint go-to-market plans, and build strong relationships across sales, marketing, services, and executive teams. You’ll also work closely with Coder’s partner sales managers to turn partner strategy into field-level execution.
WHAT YOU’LL DO HERE
- Identify, engage, and onboard a portfolio of high-potential partners in your region.
- Develop and execute joint business plans and go-to-market strategies that create revenue for both Coder and our partners.
- Build and manage relationships with partner leadership across sales, marketing, professional services, and other key functions.
- Lead executive QBRs, joint marketing programs, technical enablement, and other activities that deepen partner engagement.
- Coordinate with Coder’s partner sales managers on field-level sales awareness and enablement campaigns.
- Find new ways for partners and Coder to create value together.
WHAT WE’RE LOOKING FOR
You bring at least 10 years of experience across business development, partnerships, sales, or a combination of these areas. You’ve built partner relationships before, know how to navigate complex sales cycles, and can turn strategy into measurable results.
- A quantifiable track record of meeting or exceeding business development goals and generating new business through partnerships.
- Experience navigating complex sales processes, building consensus, and developing relationships across multiple levels of an organization.
- Experience building and growing successful relationships with system integrators and value-added resellers.
- The ability to move quickly and operate effectively in a startup environment.
- A player-coach mindset: open to feedback, able to coach others, and comfortable working directly on the problem.
- A willingness to step outside a narrow job scope when the business needs it.
- Curiosity about technology and a habit of continuous learning.
- Strong initiative and a clear sense of ownership for outcomes.
- A consistent focus on finding practical ways to add value for Coder, our partners, and our customers.
- Ability to travel up to 30%
EXPLICIT EXPERIENCE:
- Experience working within an organization in Coder’s space: developer tooling, DevOps, or cloud infrastructure software.
- A successful track record working with growth-stage startups.
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience at a Developer Tooling, DevOps, or cloud infrastructure software provider
- A successful track record with growth-stage startups
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
About garden3d:
We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space.
About Sanctuary Computer:
We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development.
Who we’re looking for:
Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include:
— Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs.
— Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js).
— Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design.
— Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs.
— Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency.
— Architect scalable, reusable component libraries and design systems.
— Write clear documentation for store management, custom app integrations, and codebase maintenance.
— Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives.
Candidate profile:
Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus.
Must-Have Competencies:
— 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals.
— Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js.
— Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion).
— Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe).
— Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen.
— Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows.
— Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code.
— Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery.
Nice-to-Have Competencies:
— Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI.
— Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations.
— Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs.
— WebGL, Canvas & 3D: Three.js or similar.
— Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT.
— Client-facing and management experience.
Compensation:
$40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks.
Interview process:
Intro call, panel interview, reference call, then offer.
Work culture:
Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products.
Application instructions:
Submit complete and thoughtful application with relevant links.
Location: EMEA; Hungary; Austria; Ireland; Portugal; United Kingdom; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC.
Oyster is a global employment platform that lets companies hire, pay, and take care of talented people anywhere in the world — without setting up a local entity. Oyster acts as the legal employer in 180+ countries, handling contracts, payroll, benefits, and compliance, so our customers can focus on the work, not the paperwork.
Founded in 2019 and now trusted by 2,500+ companies, Oyster is a fully distributed team working across 60+ countries. We believe that where you happen to live shouldn't govern what work you're able to do, or who you're able to hire — our mission is opportunities for all.
About the Role
Oyster's Go-To-Market organisation is scaling fast, with an ambitious growth agenda that spans new markets, new products, and a step-change in brand and execution. The Chief Revenue Officer needs a strong partner to help the GTM leadership team turn that agenda into disciplined, connected, day-to-day execution.
As Business Manager for the GTM org, you will sit close to the CRO and work directly with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the organisation running smoothly, moving quickly, and pulling in the same direction. You will be equally comfortable in the detail of an operating cadence and in the judgement calls of a cross-functional strategic project — and you'll take real ownership of outcomes, not just process.
What You'll Do
- Support the GTM leadership team with translating our company strategy into a GTM plan (Objectives, key results, key initiatives amongst the teams) driving focus across the org on what truly matters.
- Deliver a regular cadence in the GTM leadership team to structurally assess progress, sharpen ‘the what’s next’ and driving accountability
- Deliver the GTM QBRs
- Run smooth, connected GTM operations. Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the GTM org operating effectively. Build and maintain the rhythm of the business — leadership meetings, business reviews, planning cycles — and make sure the right information, decisions, and follow-through happen on time.
- Act as a trusted partner to the GTM leadership team.
- Spot operational gaps or risks early and work with the relevant VP to close them.
- Speed up execution. Connect the dots across Sales, Marketing, Partnerships, and RevOps, and remove the silos that slow decisions down. Find where handoffs are breaking, where priorities are misaligned, or where two teams are solving the same problem separately — and fix it.
- Diagnose friction between teams and broker pragmatic, fast resolutions.
- Push initiatives from decision to delivery, not just decision to plan.
- Own strategic internal communication for the GTM org. Be the connective tissue between GTM leadership's priorities and the wider organisation. Shape and run the communication cadence — strategic updates, all-hands content, key messages — so that everyone in GTM understands what matters, why, and what's expected of them.
- Translate strategy and leadership decisions into clear, consistent messaging.
- Build feedback loops so leadership hears what's really happening on the ground.
- Own, design, and run strategic growth projects in GTM. Take direct ownership of cross functional initiatives for the GTM org, end to end — scoping, resourcing, designing, running, and reporting on outcomes, without needing a large team behind you, , by uniting functional teams and RevOps around the key objectives..
- Lead cross-functional projects tied to the CRO's growth priorities, from framing through to measurable results.
- Bring structure and rigour to ambiguous problems, and know when to escalate versus when to just solve it.
- Use your knowledge of other GTM organizations to shortcut to solutions based on best practice and market trends
- Collaborate effectively beyond GTM. Represent the GTM org's needs with Product, Engineering, Finance, Customer Experience, and People teams, and make sure work that depends on other functions lands smoothly and on time.
- Build genuine working relationships with peers across the business, not just transactional asks.
- Flag cross-org dependencies early and help resolve trade-offs before they become blockers.
What You'll Do
Translate strategy into a GTM plan
- Partner with GTM leadership to turn strategy into a GTM plan — OKRs and key initiatives — driving focus across Sales, Marketing, Partnerships, and RevOps.
- Run a regular cadence to track progress, sharpen "what's next," and drive accountability.
Design the key initiatives GTM needs to hit the plan
- Identify and help design the cross-functional initiatives that matter most to the plan.
- Bring structure and rigor to ambiguous problems; know when to escalate versus solve it yourself.
- Draw on your knowledge of other GTM organizations to shortcut to what works.
Drive execution of the highest-stakes cross-functional initiatives
- Own select initiatives tied to the GTM plan end to end — scoping, resourcing, running, reporting — while leveraging the GTM teams around you.
- Push initiatives from decision to delivery, not just decision to plan.
Drive the operating rhythm
- Build and run the operating rhythm — leadership meetings, business reviews, planning cycles, QBRs — so GTM executes on the plan as one team.
- Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps as a trusted advisor; spot and close operational gaps early.
- Diagnose friction between teams — broken handoffs, misaligned priorities, duplicated work — and broker fast, pragmatic fixes.
Own strategic internal communication for GTM
- Be the connective tissue between leadership's priorities and the wider org; shape the communication cadence — updates, all-hands content, key messages — so GTM knows what matters and why.
- Build feedback loops so leadership hears what's really happening on the ground.
Collaborate effectively beyond GTM
- Represent GTM's needs with Product, Engineering, Finance, CX, and People through genuine working relationships, not transactional asks.
- Flag cross-org dependencies early and help resolve trade-offs before they become blockers.
What We're Looking For
- 5–8 years of experience in business operations, chief of staff, strategy consulting, or a similar cross-functional operating role, with direct experience working within a GTM organisation (Sales, Marketing, Partnerships, and RevOps).
- Experience working in or closely with Tech focused go-to-market teams; comfortable with GTM terminology, metrics, and how a revenue org actually runs.
- A strategy consulting background, or similarly rigorous and analytical training, is a strong plus.
- A track record of operating credibly with senior leaders — able to challenge, influence, and get VP- and C-level stakeholders aligned without formal authority.
- Strong programme and project management skills; you can run several complex, ambiguous initiatives at once and still ship.
- Excellent written and verbal communication — able to turn complexity into a clear, honest narrative for different audiences.
- A structured, data-informed approach to problem-solving, paired with the judgement to know when a problem doesn't need a framework.
- Comfortable with ambiguity, pace, and the realities of a scaling, fully distributed company.
- Drive to get things done and making big impact, whether that is rolling up your sleeves to do it yourself or working alongside others to make it happen
What Success Looks Like in the First Year
- The GTM leadership cadence — business reviews, planning, follow-through — runs tightly, and decisions made in the room actually get executed.
- At least one significant cross-functional growth project has been scoped, run, and delivered by you, with a clear before/after result.
- The GTM org can point to a consistent, trusted flow of communication on priorities and progress — fewer surprises, less rumour.
- A specific cross-team silo or bottleneck you identified has been visibly removed.
- The leaders of Sales, Marketing, Partnerships, and RevOps, and the CRO, would all say the org moves faster with you in it.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly is building a faster model for humanitarian response – using data, technology, and partnerships to identify people affected by crises and deliver cash within days. Making that possible requires legal pathways that can be established before a crisis and activated quickly when one occurs.
We are seeking a Counsel to build and lead that legal model. Approximately 70% of the role will focus on Emergency Cash, from preparing for future responses to leading the legal and regulatory work required during an active emergency. When a response is underway, EC work will take priority.
You will also serve as legal partner to GiveDirectly’s U.S. programs, which work with governments, funders, researchers, and community organizations to deliver cash to low-income Americans. The portfolio includes programs such as Rx Kids, guaranteed-income initiatives, and housing-stability programs. You will help teams design and expand these programs, structure partnerships, and navigate the legal issues affecting delivery and recipients.
This is a delivery-focused role for a practical lawyer who can build for scale, exercise clear judgment under pressure, and help ambitious programs move from idea to implementation.
Reports to:
Head of Legal
Level
: Senior Manager
Location:
Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our
current list of eligible countries
to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
Travel Requirement:
~ 3–4 trips per year, plus travel as needed during active emergency responses.
What you’ll do:
Build and deliver the Emergency Cash legal model
Serve as the primary legal partner to Emergency Cash across program strategy, design, launch, and delivery.
Build a repeatable legal model for emergency responses, including approaches to country entry, regulatory review, government engagement, contracting, data use, and the engagement of local counsel.
Develop response-readiness tools, templates, and decision frameworks that allow common issues to be addressed quickly while escalating matters requiring legal judgment.
During active responses, lead the legal work needed to launch and operate on emergency timelines, providing clear recommendations when information is incomplete.
Coordinate with country teams, program-facing Counsel, and local advisors to use existing knowledge and relationships while retaining legal ownership of the response.
Apply GiveDirectly’s global standards for MNO data and remote enablement to individual responses, working with the Corporate & Strategic Affairs Counsel on novel or cross-cutting issues.
Draft and negotiate the partnership, technology, vendor, data-sharing, and other agreements required to deliver emergency programs.
Capture lessons from individual responses and use them to strengthen the EC legal model over time.
Lead legal support for U.S. programs
Serve as legal partner to GiveDirectly’s U.S. programs across program design, implementation, expansion, and ongoing operations.
Advise on the legal design and delivery of U.S. cash programs, including eligible recipient populations, interactions with public benefits, tax treatment and reporting, payments involving minors or caregivers, family-law considerations, privacy and data use, and state-specific requirements.
Structure and negotiate program-specific agreements with governments, research institutions, community organizations, payment providers, and other partners.
Develop reusable guidance for recurring issues and coordinate state-specific or specialist counsel where needed.
Contribute across Legal
Work with the Corporate & Business Affairs Counsel on organization-wide standards and initiatives affecting Emergency Cash or U.S. programs.
Partner with the Africa Programs & Country Operations Counsel when emergency responses occur in countries within that role’s portfolio.
Work with Legal Operations support to delegate recurring contracting, research, coordination, and administrative work appropriately.
Support other priority legal matters as needed as part of a small, global Legal team.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Qualification as an attorney in at least one jurisdiction, with relevant post-qualification legal experience.
Experience advising on complex program, commercial, or regulatory matters in fast-moving or high-pressure environments.
Strong commercial contracting skills, including drafting and negotiating complex partnership, technology, vendor, or data-related agreements.
Ability to quickly understand unfamiliar legal and regulatory frameworks and advise where precedent, time, or information is limited.
Strong legal and business judgment, including the ability to identify meaningful risks, assess tradeoffs, and recommend a practical path forward.
Ability to translate complex legal requirements into clear, actionable guidance for colleagues without legal backgrounds.
Experience coordinating external counsel, consultants, or other specialist advisors.
Working knowledge of data privacy and data protection law.
Ability to operate independently, manage competing priorities, and reprioritize quickly during active emergency responses.
Excellent written and verbal communication skills; English fluency.
Preferred:
Experience in emergency response, humanitarian operations, or other crisis-context legal work.
Experience supporting the launch of programs or operations in new countries.
Experience with U.S. public-benefits, family-law, charitable-assistance, or government-program matters.
Experience working across multiple jurisdictions, particularly in emerging markets.
Experience supporting programs involving vulnerable populations or sensitive personal data.
Experience in international development or another mission-driven organization.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$134,400
Bonus at Target Performance:
10% (~$13,440, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $15,724 in 2025)
Estimated Total Compensation at Target:
$147,840+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£91,900
Bonus at Target Performance:
10% (~£9,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £10,752 in 2025)
Estimated Total Compensation at Target:
£101,090+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$106,280
Bonus at Target Performance:
10% (~$10,628, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,434 in 2025)
Estimated Total Compensation at Target:
$116,908+
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A supportive team that works hard and cares hard
A robust health benefits plan (exact details will vary by country)
Flexible paid time off that staff is encouraged to take
Allowances for desk set-up and learning and development
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly is seeking a Legal Counsel, Corporate & Business Affairs to build our Business Affairs capability and serve as a primary legal partner to our global functions. You will help GiveDirectly structure complex corporate, commercial, funding, and charitable relationships and navigate the legal and regulatory questions that arise as the organization grows.
You will advise teams including Partnerships and Fundraising, People, Finance, Communications, Technology, Product, Grants Management, and public affairs. Your portfolio will include complex partnerships and transactions, non-standard gifts and fundraising arrangements, nonprofit regulatory matters, and organization-wide strategic initiatives.
A major initial priority will be building the legal and regulatory foundation for Data Partnerships and remote enablement. Working with Global Data Partnerships, Product, Technology, and program teams, you will develop workable approaches to data privacy and MNO data that can be used across GiveDirectly and adapted by program-facing Counsel to local contexts.
This is a broad role for a corporate and commercial lawyer with strong data-privacy expertise who can understand what teams are trying to accomplish, structure a practical path forward, and bring in specialist expertise when needed.
Reports to:
Head of Legal
Level
: Senior Manager
Location:
Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our
current list of eligible countries
to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
Travel Requirement:
~ 1–2 trips per year, with additional travel as needed for significant partnerships or regulatory engagement
What you’ll do:
Build Business Affairs and advise global functions
Serve as a primary legal partner to Partnerships and Fundraising, People, Finance, Communications, Technology, Product, Grants Management, and public affairs teams.
Structure, draft, and negotiate complex corporate partnerships, funding arrangements, technology and vendor agreements, and other strategic transactions.
Advise on corporate, commercial, employment, privacy, nonprofit, and operational matters arising within the teams you support.
Partner with teams early to understand their objectives, develop workable structures, and provide practical advice on legal and business risk.
Build templates, playbooks, and repeatable approaches that allow GiveDirectly to handle recurring work more consistently as the organization grows.
Support fundraising, charitable giving, and public affairs
Advise on the structure, acceptance, and administration of significant or non-standard gifts, including bequests and other planned gifts, donor-advised fund grants, restricted gifts, securities, cryptocurrency, and other non-cash contributions.
Draft and review gift agreements, donor restrictions, planned-giving documentation, and other funding arrangements, coordinating with tax or trusts-and-estates counsel where needed.
Advise on charitable solicitation, fundraising disclosures, sponsorships, cause-marketing arrangements, commercial co-ventures, and related nonprofit regulatory requirements.
Support public affairs, Communications, and other teams on lobbying, advocacy, public-policy engagement, and political-activity restrictions, including applicable registration, tracking, and reporting requirements.
Develop practical guidance and escalation pathways so teams can identify when fundraising or external-engagement activities require Legal review.
Lead legal strategy for Data Partnerships and other strategic initiatives
Lead legal strategy for new products, partnerships, and operating models that affect multiple programs, countries, or teams.
As a major initial priority, develop GiveDirectly’s legal and regulatory approach to Data Partnerships, MNO data, and remote enablement.
Serve as legal partner to Global Data Partnerships, leading the legal work required to establish relationships with MNOs, governments, and other data holders.
Advise on data privacy, consent, data sharing, telecommunications regulation, and responsible data use, directing specialist analysis where needed.
Draft and negotiate NDAs, data-sharing agreements, MoUs, and related arrangements, and support engagement with regulators and government partners.
Work with Product, Technology, Programs, and program-facing Counsel to translate organization-wide approaches into workable models for particular countries and programs.
Contribute across Legal
Partner with other Counsel on matters that cross portfolios or require shared expertise.
Coordinate external and local counsel where specialist or jurisdiction-specific support is needed.
Take ownership of other priority legal matters as team and organizational needs evolve.
Help strengthen the standards, tools, and ways of working used across our small, global Legal team.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Qualification as an attorney in at least one jurisdiction, with relevant post-qualification legal experience.
Strong corporate, commercial, and transactional experience, including structuring and negotiating complex partnerships and agreements.
Experience advising on complex funding arrangements, external partnerships, or other transactions involving significant legal and business considerations.
Demonstrated expertise in data privacy and data protection, including data sharing, consent, and the use of personal or regulated data.
Ability to understand unfamiliar legal and regulatory frameworks - including nonprofit and fundraising requirements - and develop practical approaches to novel questions.
Strong legal and business judgment, with the ability to assess risk in context and recommend a clear path forward.
Experience advising multiple functions and building trusted relationships with colleagues, counterparties, and senior stakeholders.
Ability to build new legal capabilities, manage a varied portfolio independently, and direct external or specialist advisors when needed.
Excellent written, verbal, and negotiation skills; English fluency.
Preferred:
Experience engaging with data-protection authorities, telecom regulators, governments, or other public authorities.
Experience negotiating data-sharing arrangements with MNOs or other holders of sensitive or regulated data.
Experience advising on technology-enabled products or data-intensive operating models.
Experience working across multiple jurisdictions, particularly in emerging markets.
Privacy or data-protection certification.
Experience advising charitable organizations on fundraising, planned giving, bequests, donor restrictions, or non-cash gifts.
Experience with tax-exempt organization law, charitable solicitation, cause marketing, lobbying, advocacy, or political-activity rules.
Experience in international development, humanitarian response, or another mission-driven organization.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$134,400
Bonus at Target Performance:
10% (~$13,440, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $15,724 in 2025)
Estimated Total Compensation at Target:
$147,840+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£91,900
Bonus at Target Performance:
10% (~£9,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £10,752 in 2025)
Estimated Total Compensation at Target:
£101,090+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$106,280
Bonus at Target Performance:
10% (~$10,628, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,434 in 2025)
Estimated Total Compensation at Target:
$116,908+
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A supportive team that works hard and cares hard
A robust health benefits plan (exact details will vary by country)
Flexible paid time off that staff is encouraged to take
Allowances for desk set-up and learning and development
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
About Niantic Spatial: Niantic Spatial develops geospatial AI and digital mapping technologies, including a proprietary database of over 30 billion posed images and a Visual Positioning System for precise positioning worldwide. They serve customers in robotics, public sector, energy, and industrial markets.
About the Role: The Head of Talent Acquisition will lead and personally execute the recruiting function, reporting to the Chief People Officer. Responsibilities include full life cycle recruiting, recruiting operations, workforce planning, reporting, tools, external partners, and candidate experience. The role involves managing contract recruiting resources and designing and building the Talent Acquisition organization as the company grows. The position requires moving quickly without sacrificing quality and helping hiring teams focus on essential capabilities in deep-tech markets.
What You'll Do:
Full Life Cycle Recruiting - Manage a portfolio of searches across engineering, AI/ML, research, product, go-to-market, operations, and corporate functions, including executive and specialized roles. Handle all stages from intake to onboarding.
Direct Sourcing - Develop creative sourcing strategies to engage passive talent in competitive markets and represent the company credibly.
Executive Talent Advisory - Advise executives and hiring managers on role design, candidate profiles, talent availability, market dynamics, and hiring strategy. Lead intake and search-strategy discussions.
Hiring Process & Assessment - Design hiring processes balancing speed, rigor, inclusion, and candidate experience. Build structured interviews, coach interviewers, maintain momentum, and partner with Compensation on offers.
Recruiting Team & Partners - Manage contract recruiters, sourcers, search firms, and agencies. Set priorities, allocate requisitions, evaluate partners, and decide on support types.
Build the Function - Define future Talent Acquisition structure, recruit and develop the team, and build a recruiting culture focused on speed, quality, and impact.
Recruiting Operations & AI - Improve recruiting processes, adopt AI-enabled tools responsibly, maintain ATS data discipline, and ensure compliance with employment law and data privacy.
Reporting, Insights & Talent Brand - Create dashboards and updates for executives on pipeline health, conversion, time to fill, source effectiveness, offer acceptance, and agency spend. Partner with Marketing to enhance the employee value proposition.
What You'll Bring:
8+ years of full life cycle recruiting experience, ideally in high-growth technology, AI, deep tech, or competitive talent markets.
Experience as a hands-on Talent Acquisition leader or functional owner with a meaningful requisition load.
Exceptional direct-sourcing skills with a track record of engaging and closing passive candidates.
Experience advising executives and senior hiring managers as a credible talent partner.
An AI-forward mindset with experience integrating AI tools into recruiting workflows.
Ability to manage a broad and shifting workload using technology, automation, and prioritization.
Comfort with ambiguity and changing priorities, and ability to move between strategy, leadership, and execution.
Focus on simplifying processes, evidence-based assessment, and high integrity with sensitive information.
Bachelor's degree or equivalent experience.
Nice to Have:
Experience managing contract recruiters, sourcers, external partners, or internal Talent Acquisition professionals.
Experience building or scaling a Talent Acquisition team, especially in early-stage or pre-product-market-fit companies.
Familiarity with responsible and legally compliant use of AI and automation in recruiting.
Recruiting experience in computer vision, machine learning, robotics, geospatial technology, enterprise software, or physical AI.
Experience supporting U.S. and international hiring.
Compensation & Benefits: Base salary range $225,000-$250,000, plus annual bonus, equity, and comprehensive benefits including medical, dental, vision coverage, and 401(k).
Location & Work Model: Based in San Francisco office, with four days per week in office and additional on-site time as needed.
Inclusive Application and Equal Opportunity statements included.
Role Overview:
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint.
Key Responsibilities:
— Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts.
— Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap.
— Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value.
— Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance.
— Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives.
— Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth.
Qualifications & Requirements:
— 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
— Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments.
— Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
— Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes.
— Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves:
— Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling.
What Success Looks Like in Year 1:
— Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established.
— Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales.
— Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice.
Applicants must be authorized to work in the U.S.; no visa sponsorship available.
Location: SF or Remote (US/Canada)
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We're looking for a Senior/Staff Data Scientist to join our growing Data team and serve as a strategic analytics partner across Render. As we scale, we're tackling increasingly complex questions across our product, customers, and business, from how developers discover and adopt Render, to what drives engagement and retention, to how we prioritize investments and identify new opportunities for growth.
You'll partner with leaders and teams across Product, Growth, Go-to-Market, Finance, and other functions, focusing on some combination of data analytics, analytics engineering, machine learning, and experimentation based on your strengths, interests, and Render's highest-priority needs. You'll turn ambiguous questions into rigorous analysis, define how we measure success, and translate complex data into decisions and action.
As a Senior/Staff-level individual contributor, you'll also help set the standard for analytics at Render, shaping our measurement frameworks, analytical practices, and how teams across the company use data to make better decisions.
WHAT YOU’LL DO
- Serve as a strategic analytics partner. Work closely with leaders and cross-functional partners across Product, Engineering, Growth, Go-to-Market, Finance, and other teams to identify high-impact questions, frame decisions, and determine how success should be measured.
- Define meaningful metrics and measurement frameworks. Develop the KPIs and frameworks teams use to understand performance across areas such as acquisition, activation, adoption, engagement, retention, conversion, expansion, and customer outcomes.
- Turn data into strategy. Surface patterns across our users, customers, products, and business. Identify opportunities, diagnose friction, and help teams determine where to invest and what to prioritize.
- Shape our approach to experimentation and evaluation. Design and analyze experiments where appropriate, develop guardrail metrics and other methods for evaluating initiatives, and help teams choose the right analytical approach for the decision at hand.
- Build measurement into how we work. Partner with teams to define instrumentation and measurement plans early, ensuring new products, programs, and initiatives can be evaluated reliably after launch.
- Build trusted analytical foundations. Build and maintain dbt models, semantic and context layers in partnership with Analytics Engineering, transforming behavioral and business data into reliable datasets that support decision-making across Render.
- Raise the bar for analytics. Establish analytical best practices, improve how teams use data in decision-making, and mentor scientists and cross-functional partners on measurement, experimentation, and data literacy.
- Help shape the future of analytics at Render. Explore how AI-assisted tools can make analytics faster and more accessible while maintaining a high bar for accuracy, context, and analytical judgment.
WHAT WE’RE LOOKING FOR
- 7+ years of analytics experience, with a track record of shaping strategy and influencing decisions across complex or ambiguous problem spaces.
- Strong business and product judgment. You can take an ambiguous question, identify what really needs to be understood, and determine the right analytical approach to inform a decision.
- Experience defining and using metrics across some combination of Product, Growth, Go-to-Market, Finance, or other business domains, for example acquisition, activation, adoption, engagement, retention, conversion, expansion, or revenue.
- Strong SQL skills. Writing complex, efficient SQL and independently exploring large datasets is a core part of how you work.
- Experience using experimentation, statistical analysis, or other rigorous evaluation methods to understand impact, along with judgment about when each approach is appropriate.
- Experience with modern analytics tooling such as Metabase, Mixpanel, dbt, BigQuery, Segment, and Git.
- A track record of influencing cross-functional teams and senior leaders without direct authority. You're comfortable challenging assumptions, creating clarity from ambiguity, and driving alignment around what the data says.
- Excellent communication skills. You can turn complex analysis into a clear narrative, explain technical concepts to non-technical audiences, and build the relationships necessary to drive action.
- Experience using AI-assisted coding or analytics tools such as Codex, Cursor, or Claude Code to accelerate analysis, data modeling, instrumentation, or visualization.
NICE-TO-HAVES
- Expertise in statistical methods beyond traditional A/B testing, such as causal inference, cohort and survival analysis, or time-series analysis.
- Experience with developer-focused, product-led, sales-led, or usage-based businesses.
- Knowledge of cloud infrastructure, PaaS, developer tooling, or other technically complex products.
- Experience analyzing multi-product or multi-segment businesses and understanding behavior across interconnected customer journeys.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
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Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
You’ll join Mural’s global Revenue team as the leader of our strategy, operations, systems, and enablement functions. In this role, you will guide a high-impact team where cross-functional partnership and operational excellence are central to our growth. Working closely with Sales, Marketing, Customer Success, and Finance, you will deliver strategic insights, streamlined processes, operational excellence, and effective enablement programs that empower our teams and drive outstanding results for our customers. We foster a culture of accountability, innovation, and continuous improvement—making a meaningful impact on Mural’s success.
YOUR MISSION
You will architect and lead Mural’s revenue strategy, revenue operations, GTM systems, and sales enablement functions to accelerate business performance and growth. Reporting directly to the Chief Revenue Officer, you will serve as a strategic thought partner—proactively identifying opportunities, solving challenges, and translating company priorities into scalable revenue-driving initiatives. You will drive alignment across GTM teams, oversee operational excellence, and build enablement programs that boost seller effectiveness.
WHAT YOU'LL DO
- Develop and execute holistic revenue strategies, unifying GTM planning, sales enablement, and operational priorities to achieve ambitious growth targets.
- Serve as a proactive strategic partner to the CRO and GTM leadership team, helping translate vision into execution.
- Direct and coach the Revenue Operations team, overseeing performance analysis, process optimization, and the rollout of new systems and initiatives.
- Lead the sales enablement function, driving programs that increase seller productivity, skill growth, and customer engagement.
- Direct and coach the GTM Systems team, overseeing system strategy, administration, optimization, and the rollout of new tools and capabilities.
- Partner cross-functionally with Sales, Marketing, Customer Success, Product, and Finance to ensure strategic alignment and operational excellence.
- Deliver executive-level reporting, business reviews, and actionable insights to CRO and senior leadership.
- Foster a high-performing, collaborative team culture; empower direct reports to innovate, experiment, and drive measurable results.
- Balance high-level strategic thinking with a bias for execution—rolling up your sleeves when needed to turn plans into outcomes.
WHAT YOU'LL BRING
- 10+ years of experience in revenue strategy and operations, with proven ability to build and scale teams.
- Background in SaaS or technology industries; experience with both scaling and mature organizations preferred.
- Strong expertise in GTM strategy, revenue planning, and operational execution.
- Track record of optimizing sales processes, implementing new systems, and improving performance.
- Skilled in financial planning, forecasting, and analyzing sales performance metrics.
- Effective communicator with advanced analytical, coaching, and change management abilities; adept at facilitation and driving alignment.
- Proficient in leveraging AI-driven tools and data to inform strategy and enhance operational efficiency.
- Results-driven, with a passion for innovation, team development, and continuous improvement.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Regional Sales Director, Enterprise Growth
who will be responsible for leading a team of Enterprise Growth Account Executives across the
UK & Ireland.
As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognised as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organisation.You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team.
Ideally, you come from a technical background and have sold visualisation, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
What You’ll Be Doing
Develop and mentor your sales team
Develop a pipeline to help over-achieve revenue targets
Direct sales activities by establishing sales territories, quotas, and goals
Build and maintain an annual sales plan (goals) in support of our organisational strategy and objectives
Meet with prospects and strategise with sales representatives to help close deals
Help the team prepare for QBRs and HBRs
Develop long-term, strategic relationships with key contacts within their account base
Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
Minimum 2 years of leading a successful Enterprise sales team in the UKI
Minimum 8 years of successful direct sales experience
Experience navigating complex sales cycles
Excellent communication (written, oral) and presentation skills (in-person, virtual)
Comfort working closely and building relationships with C-Level executives
Consistent track record in shaping strategic seven-figure deals
MEDDPICC expertise
Experience working with ROI and cost modeling to educate and assist potential buyers
Excellent organisational, prioritisation, and time management skills
Unwavering dedication to integrity and professionalism
Bonus Points For:
Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards
In the UK, the OTE compensation range for this role is GBP £288,500 - £319,250. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
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.
Location: Remote - US
About the Job:
LaunchDarkly is redefining how modern software is built and operated. As AI transforms software development, we believe the future belongs to organizations that can move at AI speed while maintaining control in production. We're looking for a strategic external communications leader to help make that vision impossible to ignore.
As Head of Corporate Marketing, you'll lead the team responsible for translating our company strategy into a cohesive market narrative that influences customers, analysts, media, developers, and industry leaders. You'll own our external communications strategy across public relations, analyst relations, social media, and executive communications while partnering closely with Product Marketing, Content Marketing, Demand Generation, and our executive team to ensure every external touchpoint reinforces the same story.
This role is ideal for someone who thinks beyond communications channels and is energized by shaping markets, influencing industry conversations, and building category leadership.
Responsibilities:
Partner with executive leadership to operationalize LaunchDarkly's corporate narrative.
Increase LaunchDarkly's share of voice and thought leadership across developer and engineering leader audiences technology executives, analysts, and industry influencers.
Ensure consistent messaging across communications, product launches, thought leadership, analyst engagements, and executive visibility.
Build repeatable processes that align communications efforts around a unified strategic story rather than individual functional priorities.
Identify emerging market conversations and flag opportunities for LaunchDarkly engagement..
Lead and develop a team of three spanning Public Relations, Analyst Relations, and Social Media, creating a high-performing organization focused on influence, quality, and business impact.
Manage thought-leadership programs for the CEO, CTO, SVP of Product and other key executives to position LaunchDarkly leaders as trusted authorities on software delivery, AI, and modern engineering.
Identify speaking opportunities, contributed content, media engagements, and strategic platforms that reinforce our market position.
Support analyst relations efforts with Gartner, Forrester, IDC, RedMonk, and other key firms by ensuring consistent, accurate messaging on LaunchDarkly's products and differentiation..
Define and track communications metrics across share of voice, analyst perception, executive visibility, and market influence and surface insights to inform strategy.
Qualifications:
Typically brings 15+ years of experience in corporate communications, product communications, corporate marketing, or related leadership roles within high-growth B2B software companies and 5 years of leadership experience.
Demonstrated success building integrated communications strategies that strengthen market positioning, thought leadership, and executive visibility.
Experience leading and developing high-performing communications organizations across multiple disciplines, including public relations, analyst relations, executive communications, and/or social media.
Strong point of view on how modern B2B technology companies build market influence beyond traditional public relations.
Exceptional storytelling, messaging, and executive communication skills, with the ability to translate complex technical concepts into compelling market narratives.
(Preferred) Background in developer tools, DevOps, cloud infrastructure, AI platforms, or enterprise software serving technical audiences.
(Preferred) Experience supporting category creation, major market repositioning efforts, or new product category launches.
(Preferred) Experience partnering closely with Product Marketing and executive leadership to shape corporate positioning and thought leadership.
Specific Requirements:
20% travel required
Must be authorized to work in US / Canada (no visa sponsorship / relocation)
Bachelor's degree in Marketing, Communications, Business, Journalism, or a related field preferred.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$214,800
- $295,350
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400
- $265,870
**
Zone 3:
All other US locations - $182,600
- $251,020*
*
All ranges are inclusive of a 15% bonus
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive.
We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders.
This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges.
You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking.
Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering,
- 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
- Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs)
- Track record of successfully supporting customers across segments in complex, security-focused technical environments
- Experience implementing repeatable service delivery models
- Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions
- Strong familiarity with security, identity, or IT administration domains strongly preferred
- Bonus: Hands-on experience with 1Password or another password manager
Leadership & Team Development
- Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams
- Experience leading through organizational change, driving adoption of new roles, processes, and tools
- Experienced in managing managers and senior ICs, including succession planning and leadership development
- Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability
- Skilled in organizational design, role clarity, and capacity planning across multiple teams
- Comfortable acting as a senior escalation point for complex customer and organizational challenges
Data & Technical Acumen
- Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation
- Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures
- Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale
- Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback
- Experience defining success metrics and operating rhythms for technical deployment and onboarding teams
- Ability to troubleshoot integrations, API’s or automation workflows
Customer & Cross-Functional Collaboration
- Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership
- Able to align stakeholders across functions and levels, including executive audiences
- Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes
- Navigates ambiguity with confidence and drives clarity through influence rather than authority
Communication & Enablement, & Influence
- Excellent written and verbal communication skills, with strong executive presence
- Confident representing the technical post-sale organization in leadership forums
- Able to clearly articulate risks, tradeoffs, and recommendations
- Champions enablement, documentation, and shared learning across teams and functions
What you can expect:
Learn & Build Context
- Develop deep expertise in the 1Password product, customer use cases, and security ecosystem
- Understand how success is measured across Implementation, Solutions Architecture, and Customer Success
- Build strong relationships with senior internal partners and stakeholders
Lead & Develop the Team
- Lead and develop the IC’s and managers
- Establish clear expectations, success metrics, and growth paths across roles
- Drive hiring strategy, onboarding excellence, and long term talent development
- Foster strong team rituals, communication norms, and knowledge-sharing systems
Own Strategy, Execution, & Outcomes
- Define and evolve engagement models, processes, and playbooks
- Ensure consistent, high quality technical engagement across all customer segments
- Align resources, skills, and priorities to customer needs and business goals
- Promote and model a “working out loud” approach to transparency and alignment
Support Customers & Escalations
- Act as a senior escalation point for high impact, high risk, or complex customer situations
- Partner with cross-functional leaders to drive resolution and maintain customer trust
- Ensure learnings from escalations inform process improvements and enablement
Reporting & Visibility
- Provide leadership with clear visibility into customer health, adoption trends, and risks
- Deliver insights and recommendations that influence strategy and investment decisions
- Represent the voice of technical post sale teams in planning and prioritization discussions
- Create a culture of accountability and ownership
USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Sales Development Representatives, responsible for outbound prospecting and pipeline generation across Ramp’s SMB segment.
You will lead and evolve the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering closely with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in developing SDR talent, scaling effective outbound practices, and continuously refining Ramp’s SMB go-to-market motion.
WHAT YOU'LL DO
- Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
- Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met.
- Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays.
- Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation.
- Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality.
- Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives.
- Report on team performance, pipeline health, and forecasts to senior leadership.
- Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows.
- Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team.
- Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments.
WHAT YOU NEED
- Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
- Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- A passion and excitement for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
- High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
- Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
NICE-TO-HAVES
- Experience with financial services sales in a full cycle sales role
- Experience at a high-growth startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States; Washington, District of Columbia, United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Account Executive – Federal (Intelligence Community Focus)
to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
Maintain executive ownership of large-scale renewals and expansion motions across the territory
Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
Carry and achieve an annual quota across net-new and strategic expansion outcomes
Maintain high forecast accuracy, deal hygiene, and pipeline rigor
Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
Must be eligible to obtain and maintain a U.S. security clearance
Active Secret clearance required
TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
Successfully retain and expand major IC renewal footprint
Build executive-level relationships across IC agency acquisition and mission hierarchies
Establish repeatable co-sell execution with strategic cleared FSIs
Close net-new program opportunities across IC agencies and program offices
Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range:
$125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: United States; Washington, District of Columbia, United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Account Executive – Federal (US Army Focus)
to own and expand one of our most strategic territories, centered on the United States Army.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the Army ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across Army commands, program offices, and mission-aligned organizations.
The ideal candidate brings deep Army domain expertise, established relationships across acquisition and mission stakeholders, and experience working with Federal Systems Integrators (FSIs) to accelerate program-level adoption.
What You'll Do
Own and Grow the US ARMY Territory
Serve as the primary seller responsible for Mattermost's US Army business, including Army commands, program executive offices (PEOs), program offices, and mission-aligned stakeholders
Develop and execute multi-year account strategies aligned to Army modernization and mission priorities
Expand Mattermost's footprint across additional commands and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
Maintain executive ownership of large-scale renewals and expansion motions across the territory
Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
Identify cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, contracting workflows, and executive sponsorship
Navigate Federal procurement environments, including FAR/DFARS requirements and common contract vehicles (IDIQs, GWACs, OTAs)
Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
Develop and manage strategic co-sell relationships with major Federal Systems Integrators (FSIs), including Lockheed Martin, Raytheon, Northrop Grumman, Leidos, SAIC, LMI, and others
Partner effectively with Federal distributors and VARs (e.g., Carahsoft) to navigate contract vehicles, renewal workflows, and net-new agency entry
Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
Carry and achieve an annual quota across net-new and strategic expansion outcomes
Maintain high forecast accuracy, deal hygiene, and pipeline rigor
Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
Substantial experience selling directly into U.S. Federal and DoD accounts with a deep understanding of the defense acquisition landscape
Demonstrated success selling into the US Army ecosystem specifically (Army commands, PEOs, program offices, and acquisition stakeholders)
Proven ability to close complex, multi-million-dollar software transactions
Experience co-selling with Federal Systems Integrators and navigating partner-influenced deal structures
Deep understanding of DoD procurement, acquisition, and contracting processes
Clearance Requirements
Must be eligible to obtain and maintain a U.S. security clearance
Active Secret clearance preferred
TS/SCI clearance is a plus
Preferred Qualifications
Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software
Familiarity with Army modernization initiatives, including Army Futures Command (AFC), Program Executive Office Enterprise Information Systems (PEO EIS), and Army enterprise software delivery organizations
Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6)
Established relationships within key Army acquisition stakeholders, commands, and FSI partner ecosystems
Familiarity with Army-specific contract vehicles and procurement pathways
What Success Looks Like in Year 1
Successfully retain and expand major US Army renewal footprint
Build executive-level relationships across Army acquisition and mission hierarchies
Establish repeatable co-sell execution with strategic FSIs
Close net-new program opportunities across Army commands and program offices
Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and defense modernization. This role offers the opportunity to shape and scale Mattermost's presence within one of the largest and most strategic branches of the U.S. Department of Defense.
If you thrive in complex environments, understand how mission outcomes drive technology adoption, and want to sell software that matters — we would love to hear from you.
Target Salary Range: $125,000 to $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're looking for a Staff level Engineer to lead the design and development of a next-generation Data Platform at Vercel. This is a unique opportunity to architect a foundational system that will power data across our products and business, supporting everything from real-time analytics to AI/ML initiatives.
Reporting directly to the Senior Director of Data Engineering, you'll define the technical vision for our data ecosystem, work across the organization to align engineering strategy with product goals, and build scalable, reliable systems using modern technologies like Kafka, ClickHouse, Tinybird, and Snowflake.
You'll lead from the front, writing production-grade code, setting high standards for design and data governance, and mentoring a team of engineers as the organization grows. If you're excited by the challenge of building scalable data systems that drive product innovation, we'd love to hear from you.
What you'll do
Design and implement a next-generation data platform that supports diverse requirements, including batch and real-time integrations, advanced analytics, and multiple data types, leveraging Kafka, Kafka-based tooling, and additional streaming technologies to power real-time data movement and processing.
Work with engineering, product, and senior leadership teams across Vercel to architect solutions that address business needs, aligning technical strategies with product goals and ensuring seamless data availability and usability.
Define and maintain guidelines for data ingestion, creation, enrichment, and storage, while overseeing data modeling, ETL processes, and data warehousing (ClickHouse, Tinybird, Snowflake) to achieve low-latency analytics and scalable storage.
Develop end-to-end solutions across the tech stack, setting the example for engineering excellence, and provide mentorship and direction that fosters continuous improvement and innovation in the team.
Partner with Security, Compliance, and Legal teams to ensure adherence to data protection standards, and champion high availability and fault tolerance through comprehensive monitoring, alerting, and incident response practices.
Drive architectural decisions and roadmap planning that ensure efficiency, scalability, and high performance, and evaluate build-vs-buy trade-offs, integrating vendor solutions where appropriate.
Collaborate with data scientists and machine learning teams to evolve infrastructure that supports advanced analytics and AI initiatives, serving as a key contributor to strategy, tooling, and platform enhancements for ML-related workloads.
Act as a key decision-maker for discovering, vetting, and selecting data architectures and technologies critical to Vercel's success, and establish multi-phase strategic roadmaps that align with overall business objectives and drive data platform maturity.
What you need
8+ years of experience in data engineering, data architecture, or related roles, with at least 5 years at the Principal Engineer level.
Proven track record designing and operating large-scale data infrastructures at high scale in a complex, fast-paced environment, with experience across Kafka and its ecosystem (e.g., Kafka Streams, Confluent Platform), ClickHouse, Tinybird, Snowflake, and broader big data frameworks.
Proficiency in cloud platforms (AWS, GCP, or Azure) and associated big data services.
Strong background in data governance and security, and adept at ensuring compliance with regulatory standards and protecting sensitive information.
Outstanding communication and collaboration skills, with the ability to influence technical and non-technical stakeholders across varying organizational levels.
A leadership mindset, with demonstrated ability to mentor teams, drive consensus, and advocate for best practices across the organization.
A Master's degree in Computer Science, Engineering, or a related field is preferred.
Industry recognition or notable contributions in data engineering (e.g., published works, open-source contributions) is a plus.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
УдалённоseniorUnited Kingdom
УдалённоseniorNew York City
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