Responsibilities:
- Onboard staff across various departments.
- Manage the full hiring process including drafting employment contracts and ensuring compliance with Cypriot labor laws.
- Coordinate with government agencies on work permits, visas, and registration.
- Organize employee training and development programs and evaluate performance.
- Provide HR advice to management and employees.
- Maintain internal HR documentation and reporting.
Requirements:
- Experience in HR, preferably within the financial sector.
- Excellent knowledge of Cypriot labor laws.
- Experience managing local documentation such as work permits and visas.
- Fluency in Russian and English, both written and spoken.
- Understanding of HR processes and methodologies.
- Strong communication skills and teamwork ability.
- Valid work permit for Cyprus.
Conditions:
- Salary during probation period: €2,500 per month.
- Opportunities for career growth and development.
- Comfortable office located in the center of Limassol.
- Standard corporate benefits.
- Professional development and team-building activities.
- Visa support is not provided.
Location: Italy
Regulatory CMC Technical Lead Consultant
Job Description:
Maintain or create CMC regulatory documents for the dedicated product(s) to support a broad range of submissions to Regulatory Authorities.
Manage CMC regulatory documents for the dedicated product(s) in close collaboration with the Core team, with full responsibility and no need of supervision.
Act as the CMC representative at core team level with a global role, where required.
Author and/or review CMC sections of the dedicated portfolio for new marketing authorization applications, investigational applications and variations/ supplements, worldwide.
Advise to multidisciplinary project teams on regulatory agency requirements and expectations on CMC sections of submission dossier.
Review and assess change control requests pertaining to CMC aspects of product(s).
In alignment with CMC functions, agree on the regulatory strategy for the products life cycle and development.
Maintain submission information according to the document management system, track regulatory CMC commitments & timelines for specific projects/products/markets with minimal supervision.
Work collaboratively with external CMOs and cross-functional teams on projects like process optimizations, scale up and technology transfer activities.
In agreement with CMC functions and collaborating with region functions, negotiate with regulatory agencies strategies and actions on CMC sections of submission dossier.
Support the development of processes and to the preparation of Standard Operating Procedures where required.
Support due diligence activities on CMC regulatory documents, where required.
Represent during GMP inspections by regulatory agencies, where required.
Maintain sound knowledge of regulations, policies/guidelines, and keep abreast with current and evolving regulatory CMC requirements.
Requirements:
Minimum of a bachelor’s degree in a Scientific or Technical Discipline.
Minimum of 5 years of experience in Regulatory CMC focusing on small molecule drug development.
Additional experience with biologics and Antibody-Drug Conjugates (ADCs) is highly desirable and considered a strong advantage.
Advanced knowledge of current global CMC regulations, including ICH requirements and US/EU regulatory requirements.
Sound knowledge of manufacturing technical transfer and comparability regulatory requirements.
Experience in authoring technical documents, CTD M2 and M3 sections, and life cycle management of quality variations.
Proficient in the use of quality management software (e.g. TrackWise) and regulatory document information management system.
Strong attention to detail. Ability to multi-task, stay organized and prioritize.
Strong communication skills (oral, written and interpersonal); critical thinking and the ability to identify and recommend solutions to problems.
Ability to work independently and in a group setting and thrive in a fast-paced environment.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote
leadItaly
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Responsibilities:
— Build cross-platform mobile applications using Flutter.
— Develop reliable backend services with .NET (C#, ASP.NET Core).
— Work with REST APIs.
— Set up CI/CD pipelines.
Requirements:
— At least 5 years of hands-on experience with Flutter and .NET technologies.
— Understanding of REST APIs.
— Knowledge of CI/CD setup.
— English proficiency at B2 level or higher.
Conditions:
— Full-time remote work.
— Long-term project starting ASAP.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring an Integrated Campaigns Manager to own how LangChain brings our biggest narratives to market through integrated, multi-channel campaigns and webinars programs that generate awareness, engagement, and pipeline globally.
You'll partner closely with Product Marketing, Solutions, Industry Marketing, and Thought Leadership to translate messaging, customer stories, and content into full-funnel campaigns. From defining the campaign strategy and channel mix to building landing pages, launching webinars, coordinating promotion, and optimizing conversions, you'll own execution from start to finish.
You'll be responsible for connecting the dots across channels, audiences, and regions, ensuring we're not just launching individual tactics but building cohesive campaigns that move prospects through the funnel.
We're looking for someone who is equally comfortable developing a campaign strategy and getting into the details of execution. You should know how to turn an idea into a live campaign, measure what's working, and continuously optimize to drive pipeline.
WHAT YOU'LL OWN
GLOBAL INTEGRATED CAMPAIGN STRATEGY AND PIPELINE
- Build and own global integrated campaign plans across our core product, solutions, industry, and thought leadership narratives.
- Partner with Product Marketing, Solutions, Industry Marketing, and Thought Leadership to translate positioning and content into campaigns with clear audiences, messaging, channels, and conversion goals.
- Develop full-funnel campaign strategies that connect awareness and education to demand capture and pipeline generation.
- Define campaign goals, audience segmentation, channel investments, and success metrics, with accountability for campaign-sourced and influenced pipeline.
- Partner with regional demand generation and field marketing teams to adapt global campaigns for NAMER, EMEA, and APAC markets.
- Build repeatable campaign playbooks and identify opportunities to scale successful programs across regions.
END-TO-END CAMPAIGN EXECUTION
You'll own the campaign from initial concept through launch, optimization, and reporting, and be hands-on throughout.
- Integrated campaigns: Build and execute multi-channel campaigns across email, paid media, organic social, webinars, third-party promotion, and sales outreach.
- Webinars and virtual programs: Own end-to-end webinar execution, including programming strategy, speaker coordination, promotional planning, registration and attendance optimization, and post-event follow-up. Programs may include thought leadership webinars, product education, live demos, and industry-specific sessions.
- Campaign assets and landing pages: Partner with content, design, and web teams to develop campaign assets and landing pages, ensuring consistent messaging and compelling conversion paths.
- Lifecycle: Partner with lifecycle marketing to develop segmented nurture programs, audience journeys, and follow-up campaigns that move prospects from initial engagement toward sales opportunities.
- Paid and digital: Partner with performance marketing on audience targeting, paid promotion, retargeting, campaign creative, and conversion strategies.
- Sales activation: Build campaign enablement and outreach plays with sales and SDR teams to turn engagement into meetings and opportunities.
CONVERSION OPTIMIZATION AND CAMPAIGN PERFORMANCE
- Own campaign conversion performance across landing pages, webinar registrations, content downloads, and other campaign conversion points.
- Identify friction across the customer journey and develop experiments to improve conversion rates and lead quality.
- Optimize campaign messaging, creative, targeting, offers, and CTAs based on performance.
- Track campaign effectiveness across engagement, MQLs, meetings, opportunities, and pipeline.
- Partner with Marketing Ops to ensure proper campaign tracking, attribution, and reporting.
- Translate performance insights into recommendations on where to invest, what to improve, and what to scale.
CROSS-FUNCTIONAL PARTNERSHIP
- Work directly with Product Marketing and content marketing to understand product positioning, launches, and messaging priorities and translate them into global campaign strategies.
- Identify compelling narratives, customer proof points, and campaign opportunities with cross-functional partners.
- Partner with regional and field marketing teams to ensure global campaigns are relevant to local audiences and sales priorities.
- Work closely with Performance Marketing, Lifecycle, and Marketing Ops to build coordinated programs across channels.
- Collaborate with Sales and SDR teams on campaign activation, account targeting, and follow-up strategies that drive pipeline.
- Own campaign planning, timelines, stakeholder alignment, and execution to ensure campaigns launch successfully.
WHAT WE'RE LOOKING FOR
- 5–11+ years of experience in B2B demand generation, integrated campaigns, or growth marketing, ideally in developer tools, infrastructure, AI, or technical SaaS.
- Proven experience building and executing multi-channel integrated campaigns, with measurable pipeline or revenue outcomes.
- You've personally built and launched campaigns, including landing pages, email programs, webinars, promotional plans, and nurture journeys.
- Strong understanding of full-funnel campaign strategy, audience segmentation, channel orchestration, and conversion optimization.
- Experience running end-to-end webinar and virtual event programs, from planning and promotion to follow-up and performance analysis.
- You're comfortable translating technical product messaging and thought leadership into campaigns that resonate with both technical practitioners and enterprise decision-makers.
- Strong analytical skills and fluency in funnel conversion, MQLs, cost per opportunity, campaign attribution, and pipeline contribution.
- Experience working across global and regional marketing teams, balancing consistent campaign messaging with local market needs.
- Working knowledge of modern marketing tools such as HubSpot, Salesforce, Goldcast, Zoom Webinar, and Google Analytics.
- Strong project management skills with the ability to coordinate multiple stakeholders, prioritize competing initiatives, and launch campaigns on schedule.
- You're a builder. You can develop the strategy, write the copy, build the landing page, launch the campaign, pull the report, and optimize based on the results.
- Comfortable with ambiguity, fast-moving environments, and true end-to-end ownership.
COMPENSATION
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location.
Salary Range: $165,000-$190,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Responsibilities:
— Develop infrastructure for secure service connectivity as part of Fabric Zero Trust Networking.
— Work on workload-identity, authorization, network-segmentation, and egress-control mechanisms.
• Develop and execute a strategic sales plan for the assigned territory. • Identify, qualify, and close new business opportunities within end user, integrator, installation companies.
Responsibilities:
— Attract new partners including IBs, affiliates, and influencers in the Forex/CFD industry.
— Develop and maintain the existing partner network.
Position Description As an Engineering Manager at Sonar, you will lead a squad of 8 developers to build, automate and operate software used by millions of Sonar customers worldwide. What you will do Lead and manage a team of Engineers, providing guidance, support, and mentorship to help individuals grow in autonomy and contribute to the team's success.
seniorENGINEERING MANAGER | RELOCATION TO GENEVA | SONAR #relocation #itjob #fulltime #engineering #manager https://teletype.in/@remoteit/UWDKu21QD1k; RELOCATION TO GENEVA | SONAR Who is Sonar?
RESPONSIBILITIES: Own the platform roadmap and architecture, setting priorities and directing work across staff and engineering partners. Design and maintain dbt models, the semantic layer, and data quality tests that keep reported numbers trusted.
Location: New York, Chicago, or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems work, claims move faster and the machinery stays invisible. Agentic coding tools are how you move fast. What you add is what they are worst at: distributed-systems design, correctness when things fail partway, and the debugging nobody else gets to the bottom of. You own a product area end to end and define the reliability bar it ships against.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Own the delivery of backend services, built in Python and TypeScript, from an ambiguous problem, scoped with product managers and data scientists, through production operation.
Build and operate durable, event-driven, multi-tenant systems in which agents run as steps inside deterministic workflows, designing their failure modes, replay semantics, and cost profile before they show up under load.
Own tracing and audit for your area: every model call and agent step recorded, so any recommendation can be reconstructed and cited back to its sources by on-call and auditors alike.
Own how claims automation data is modeled and managed across our relational, document, and graph stores. Ensure the security and isolation of sensitive data.
Author the design documents for complex systems to get feedback and buy-in, review other engineers' designs and code with the same care, and mentor the engineers in your area.
Raise the bar for how the team works with agentic coding tools: sharpen the specifications, instruction files, hooks, and permission policies they run under, and hold generated code to the same review standard before it merges.
Take part in a shared on-call rotation for the systems you own.
Requirements:
6+ years of professional software engineering experience, including an event-driven system you designed, shipped to customers, and ran in production.
Python and TypeScript at the level of setting a team's conventions, plus a background in a systems language such as Rust, Go, Java, or C#.
Strong computer science and distributed-systems fundamentals you use at work: concurrency, consistency, ordering, and how systems fail.
Event-driven systems built on a broker such as Kafka, Azure Event Hubs, or Service Bus that handle duplicate, late, and failed events without losing or double-processing work.
Data modeling and development across relational, document, and graph databases such as PostgreSQL, MongoDB, and Neo4j, including when each type fits and the partition-key, consistency, and tenant-isolation calls you made.
Systems architected and operated on Azure or AWS, with CI/CD and infrastructure as code, and hands-on time with a durable workflow engine such as Temporal or the Durable Task Scheduler.
A clear account of how you constrain an agentic coding tool's context and verify its output, from daily use of Claude Code, Cursor, GitHub Copilot, or similar on production work, plus changes you turned back, and why.
Technical design documents you have authored for systems that span more than one team, used to get feedback and buy-in before building, and that those teams then built to.
Clear writing and discussion for technical and non-technical audiences: drawing out a customer's real problem and explaining the trade-offs back to them.
Even Better if You Have:
React and TypeScript experience, so you can deliver a full-stack feature end to end, especially chat, streaming, and citation-heavy AI experiences.
Formal methods or fault-injection testing, such as Lean, TLA+, or deterministic simulation.
Performance work below the application layer: profiling, memory, and concurrency tuning.
Familiarity with how AI agents reach their tools and enterprise systems, through the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices.
Exposure to the insurance, claims, or automotive repair domains.
What Success Looks Like:
In your first six months, services you built run in production against SLOs you set, and you can show they held as load grew.
You are trusted with the hardest correctness and scale problems, and you turn them into a design, a shipped system, and a number you can put in front of a customer.
You are energized by what agentic coding tools make possible. Your team ships more than its headcount suggests, and your specifications and reviews are why the output survives production.
You have a passion for systems that last: failures are designed for in advance, and when one happens anyway, the trace says exactly where.
Standards you set for reliability, reviews, and design documents outlive the project they started on.
Engineers you mentor ship reliable services without your direct involvement.
You enjoy getting a product manager, a data scientist, and a customer's team into one room and coming out with a single agreed scope, and you can argue a position without needing to win it.
You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued.
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Chicago, IL or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior Machine Learning Engineer, you'll own models and evaluations end to end within a problem area and turn the results into product decisions. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on:
Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently.
Claims decision support: products that help claims professionals make better, faster decisions on injury claims.
Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on.
Your impact:
You'll show, with evidence, whether our AI works and whether it's worth it. You'll build models on real claims data, design the evaluations that compare our AI with expert decisions, and measure the impact customers see. Most of our products run on large language models, so you'll combine statistical modeling with LLM evaluation and write the production code to ship both.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Build and ship statistical, ML, and hybrid LLM models (including retrieval and embeddings) on real claims data
Design evaluations and gold datasets with data labelers and subject matter experts, and run them continuously as the product changes
Measure impact through experiment design, baselines, and ROI analysis, and explain the results clearly to product, sales, and customers
What success looks like:
In your first month
,
you've run your first evaluation on real data and shared what you found.
By six months
,
you've shipped a model or evaluation to production, and a product decision was made on evidence you produced.
Requirements:
Typically 5+ years of experience in machine learning, data science, or quantitative engineering roles
A strong quantitative foundation (statistics, probability, experiment design) from a degree, research, or equivalent experience
Strong Python and SQL, and a track record of taking models to production and measuring how they perform
Hands-on experience with both statistical ML and LLM-based approaches (RAG, embeddings, vector search), including evaluating LLM outputs
Real experience working faster with AI-assisted tools, with examples you can walk us through
Nice to have
Causal inference, survival analysis, or calibration methods applied to business decisions
Experience fine-tuning models for domain-specific tasks
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: Mumbai, India; Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Office Location: Mumbai or Noida.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Chicago, IL or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior AI Engineer, you'll own agents end to end within a problem area, from the first prototype to measured performance in production. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on:
Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently.
Claims decision support: products that help claims professionals make better, faster decisions on injury claims.
Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on.
You'll build the AI agents behind our products. They work with complex documents and claim data, call tools, and support claims experts in their daily work. You'll own the orchestration, retrieval, evaluations, and guardrails that make them safe to rely on, and you'll write the production code to ship them.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Design and build LLM-powered agents and workflows: orchestration, tool use, retrieval, structured extraction, and human-in-the-loop review
Build evaluations with data labelers and subject matter experts, and run them on every change
Make agents production-grade: guardrails, observability, cost and latency, and careful handling of sensitive health data
What success looks like:
In your first month, you've shipped a measured improvement to an existing agent.
By six months, an agent you built is in production with customers, backed by evaluation results.
Requirements:
Typically 5+ years of professional software or ML engineering experience, including meaningful recent work with LLMs
Strong production engineering skills in Python, including API services, and comfort working in TypeScript
At least a year of shipping LLM-powered products to real users, including retrieval (RAG, embeddings, vector search) and prompt engineering
Experience designing evaluations for non-deterministic systems, and the habit of measuring before and after every change
A quantitative mindset: you're comfortable with metrics, sampling, error analysis, and knowing when a result is real
Real experience shipping faster with AI-assisted or agentic engineering tools, with examples you can walk us through
Nice to have:
Document understanding, OCR, or extraction from complex documents
Experience fine-tuning LLMs or working with multimodal data
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: Delhi, India; Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities.
As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients.
What You'll Do :-
Develop strategies, tactics, sales plans, and profit targets for the region
Maintain a relationship with our media partner and build together a strategy to grow the business.
Manage the day-to-day administration and long-term financial health of the business unit
Lead both internal and external QBR process
Manage sales routines on a weekly basis
Work closely with cross-functional project teams to maintain continuous product knowledge
Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems
Create an innovative strategy to evangelize and grow the market through the sales team
Develop an excellent relationship with the entities and associations in the region
Identify and report on business opportunities and strategic alliances in target markets
Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations
Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners
Bring industry insights and plan growth and acquisition activities
What You'll Need For This Role :-
Minimum of 10+ years experience in the online ad sales
Bachelor’s degree. A Masters Degree will be a plus
In-depth knowledge of the digital and mobile advertising environment
Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies
What Will Make Us Love You :-
You have the ability to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment
You possess strong leadership skills conducting important salesforce teams, finance area, and support areas
You have excellent sales and negotiation skills, exceptional presentation and communication skills
You are able to work on multiple projects and have excellent project management and time management skills
You are driven, optimistic and love to take new initiatives
What You'll Love About Us :-
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Adelaide, Australia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Based in our Adelaide, Australia office.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
ОфисSan Francisco, CA
seniorNew York, Chicago, or Remote
ГибридKuala Lumpur, Malaysia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
seniorChicago, IL or Remote
ГибридMumbai, India; Noida, India; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
seniorChicago, IL or Remote
ГибридheadDelhi, India; Mumbai, India
ГибридAdelaide, Australia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability