Вакансии

Location: United States Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your role: Identify, pursue, and close high-value clients who have never worked with Nexo before. Build a pipeline that fuels long-term revenue growth across our Private Client segment. Originate new business by prospecting, qualifying, and converting high-net-worth individuals and institutional contacts across global markets. You own the pipeline from first touch to signed client. Develop and execute outbound strategies across all relevant channels, including email, phone, social, messaging apps, and in-person events, to generate qualified opportunities at scale. Build a network by attending industry events, conferences, and private gatherings to position Nexo within HNWI and institutional circles. Navigate complex sales cycles - understand client structures, investment preferences, and decision-making dynamics to tailor compelling proposals that close. Collaborate with Account Management to ensure a seamless handover once clients are onboarded, with full context on the relationship, expectations, and opportunity. Maintain a disciplined pipeline in Salesforce - every touchpoint, every opportunity, every forecast accurate and up to date. Stay sharp on the market - monitor competitor offerings, rate movements, regulatory shifts, and emerging trends in digital assets to position Nexo's value proposition with authority. What makes you stand out: 3–5 years in a business development, new business sales, or client acquisition role within fintech, financial services, wealth management, or digital assets. A proven track record of sourcing and closing deals - you can point to revenue you personally originated. A natural ability to open doors and start conversations with senior decision-makers and high-net-worth individuals. Strong commercial instinct - you know when to push, when to pull back, and how to structure a deal that works for both sides. Excellent English language skills with the ability to adapt tone and approach depending on the audience - from a first cold email to a face-to-face meeting with a whale. Self-driven and resilient - comfortable with rejection, energized by the chase, and relentless in follow-up. Familiarity with CRM tools (Salesforce preferred) and outbound sales platforms. Passion for digital assets and knowledge of DeFi, crypto lending, and the broader ecosystem is a strong advantage. Book of existing HWN clients is a strong advantage Nexo benefits: Competitive and rewarding compensation package. Annual performance-based bonuses. Comprehensive Learning Hub for continuous growth. Remote work. A dynamic and inspiring environment with cutting-edge projects. Career development opportunities in a global leader driving the next generation of wealth.

Location: Fort Worth, TX Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Via's People Operations Associate, you will be supporting our local team in Fort Worth, and a number of Via services across Texas. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture. This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission. **NOTE: this is a 5-day a week in-person role, primarily based in our Fort Worth location with regular travel to other sites** What You'll Do: Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation. Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance. Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture. Lead employee engagement and recognition initiatives to enhance overall employee experience. Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support. Maintain accurate employee records and ensure adherence to company policies and regulatory requirements. Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings. Lead sensitive employee relations matters, including terminations and required documentation. Represent the company externally at job fairs and community events to attract talent and build brand awareness. Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships. Collaborate with central HR teams to align on best practices and drive process improvements. Who You Are: Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role. Experience working with unionized employee populations and understanding of collective bargaining agreements. You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions. Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.). Strong interpersonal and communication skills with the ability to handle sensitive situations effectively. Detail-oriented and highly organized with a process-driven mindset. Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities. Based in the Dallas-Fort Worth area and comfortable working in person 5 days per week Experience working with unions is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $70,000-$90,000 per year We are proud to offer a generous and comprehensive benefits package. Ready to join the ride? Via is an equal opportunity employer.

Задачи: — придумывать идеи для контента в Instagram и Telegram; — создавать публикации, Stories, Reels и короткие видео; — писать тексты, заголовки и описания к публикациям; — следить за трендами и адаптировать их под проекты агентства; — подбирать визуальные референсы и участвовать в разработке креативных концепций; — помогать вести контент-планы и готовить публикации к выходу; — использовать нейросети для поиска идей, подготовки текстов и ускорения работы; — анализировать реакции аудитории и предлагать новые форматы контента. Требования: — грамотная письменная речь и умение формулировать мысли; — интерес к Instagram, Telegram и современному digital-контенту; — креативность и готовность предлагать собственные идеи; — базовые навыки работы с фото, видео и визуальными материалами; — ответственность и внимательность к деталям; — готовность учиться, работать с обратной связью и соблюдать сроки. Будет плюсом: — портфолио; — учебные или личные проекты. Условия: — полностью удалённая работа; — зарплата 70 000–90 000 ₽ на руки в зависимости от уровня навыков; — график 5/2; — участие в создании контента для разных проектов; — практический опыт в креативном агентстве; — возможность собрать сильное портфолио и развиваться в контент-маркетинге; — обратная связь и поддержка на этапе адаптации.

Задачи: — Формирование и реализация стратегии развития направления «Уход за лицом и волосами»: позиционирование, УТП, приоритеты роста и планы продвижения. — Анализ рынка, конкурентов и потребительских потребностей в категориях ухода за лицом и волосами. — Выявление возможностей для развития продуктового портфеля. — Управление ассортиментной стратегией направления: развитие продуктовых линеек, оценка эффективности действующих позиций, ротация и определение приоритетов запуска новинок. — Управление проектами разработки и запуска новых продуктов совместно с продакт-менеджерами: от концепции и бизнес-обоснования до выхода в продажу и оценки результатов. — Планирование и контроль маркетингового бюджета направления, определение KPI и оценка эффективности продвижения. — Разработка единой коммуникационной стратегии направления и координация рекламных, PR-, digital- и CRM-активностей. — Координация работы продуктовой, коммерческой, маркетинговой и производственной команд; контроль приоритетов, сроков и результатов проектов. — Подготовка и защита стратегии, бюджетов и результатов направления перед руководством. Требования: — Высшее образование в области маркетинга, менеджмента или смежных направлений. — Успешный опыт работы бренд-менеджером от 2 лет. — Опыт управления брендом или продуктовым портфелем в категориях ухода за лицом и волосами, включая разработку стратегии, запуск новинок и управление маркетинговым бюджетом. — Понимание специфики продаж в e-commerce и на маркетплейсах. — Сильные навыки управления проектами, умение координировать несколько задач одновременно и отвечать за результат. — Развитые коммуникативные и презентационные навыки, умение выстраивать эффективное взаимодействие со смежными командами. Условия: — График работы: 40 часов в неделю, понедельник–пятница, гибридный формат. — Программа ДМС в ведущих клиниках со стоматологией — после прохождения испытательного срока. — Комфортабельное рабочее место и корпоративная мобильная связь. — Отпуск продолжительностью 28 календарных дней. — Материальная помощь к важным жизненным событиям. — Реферальная программа и премии за участие в программе «Приведи друга». — Скидки на корпоративную продукцию MIXIT. — Место работы: БЦ «Comcity», м. Румянцево. — Полное соблюдение ТК РФ. — Официальное трудоустройство, достойная и своевременная оплата труда. — Скидки на спорт в X-FIT. — Возможность дополнительного обучения в Lerna, Skyeng. — Возможности карьерного роста и развития. — Яркая корпоративная культура и мероприятия.

Location: England; UK; London Workplace: Remote REMOTE | UNITED KINGDOM | CRYPTO & PAYMENTS | FCA AUTHORISATION | EMPLOYMENT OR B2B Our client is an established, profitable fintech operating at the intersection of crypto and traditional payments. It runs a consumer on/off-ramp platform and a fast-growing B2B infrastructure business: APIs and white-label solutions that let exchanges, neobanks, PSPs, wallets and other platforms embed regulated crypto and fiat services. The company is authorised under MiCA and PSD2 in the EU and is now building its regulatory presence in the UK. The culture is owner-led, high-ownership and low-bureaucracy: decisions are made quickly and close to the founders. About the role This is a senior, hands-on legal role with a single, clear mandate: own the company’s UK regulatory build. You will report directly to the CEO and be the most senior legal voice in the business on UK matters. The UK’s new cryptoasset regime takes effect in October 2027. From that date, regulated cryptoasset activity in the UK requires FCA authorisation. You will own a first-wave authorisation under this new regime end to end, alongside a UK e-money application. For a regulatory lawyer, this is a career-defining piece of work, and the window to start it is narrow. The role has no direct reports at hire. You will work closely with the company’s EU legal function. This is a deliberately focused UK mandate, not a group legal role. What you will own - FCA cryptoasset authorisation: perimeter analysis of B2C and B2B activities against the new regime, application strategy, drafting, regulatory business plan input, RFI handling and dialogue through to decision. - UK EMI application: ownership on the same basis, including sequencing between the two applications. - FCA relationship: acting as the senior in-house legal counterpart to the regulator. - UK conduct perimeter: the cryptoasset financial promotions regime, Consumer Duty, the UK Travel Rule, and safeguarding and prudential requirements. - Post-authorisation readiness: governance, senior manager and certification considerations, reporting and disclosures. - External counsel: briefing, directing and quality-controlling UK external counsel, and managing that spend. - International expansion: legal lead on additional licence applications in other jurisdictions, and advice where the UK and EU regulatory perimeters meet. - Commercial legal: drafting and negotiating English-law B2B agreements. This includes MSAs, API and white-label terms, referral and agent agreements, and banking, payment and card scheme counterparty agreements. - UK consumer-facing legal: consumer terms, financial promotions review and UK-specific disclosures. - UK employment: UK employment law and contractor arrangements, in partnership with HR. What we are looking for - Qualified solicitor or barrister in England & Wales, typically with 8+ years PQE. - Hands-on UK financial services regulatory experience, including at least one FCA authorisation or variation of permission that you personally owned or materially led, from perimeter analysis to decision. - Direct, personal interaction with the FCA: correspondence, meetings and representation that you led yourself. - Crypto or digital-asset legal experience at licensed or established firms, such as registered or authorised exchanges, regulated on/off-ramps, licensed custodians or infrastructure providers. - Cryptoasset, e-money or payments perimeter experience. Engagement with the 2025–26 FCA cryptoasset consultations is highly relevant. - Ability to draft and negotiate English-law B2B fintech agreements independently. - A track record of owning regulatory outcomes, not only advising on them. Law-firm backgrounds are welcome where this is evident. - Ability to take a clear position under pressure from senior stakeholders and counterparties, and to translate legal risk into business options with a recommendation. - Comfort operating as a remote senior with no legal support structure beneath you, working with a leadership team based outside the UK. - Practical use of AI tools in legal drafting, research or review. - Fluent legal English to regulator-facing standard. - Existing right to work in the UK, and the ability to attend regulator meetings in London as required. Team management experience is not required. We welcome strong senior counsel ready to step into a Head of Legal role. Nice to have - Previous Head of Legal, GC or senior counsel role at a UK-authorised EMI, PI or FCA-registered cryptoasset firm. - Experience of a firm moving from AML registration to full FSMA authorisation. - Involvement in industry working groups or trade association engagement on the new UK crypto regime. - SM&CR experience. - Knowledge of UK safeguarding and prudential requirements for e-money and payments. - Crown Dependency (Jersey, Guernsey, Isle of Man) or Australian regulatory exposure. - Card scheme legal experience, such as Visa/Mastercard rules and principal membership. - Experience building a legal or regulatory function in a jurisdiction from scratch. What’s on offer - A direct reporting line to the CEO and ownership of the company’s UK market entry. - A defining role in a first-wave authorisation under the UK’s new cryptoasset regime. - A remote setup in the UK, with a flat structure and fast decisions. - An employment or B2B contract, with a performance bonus linked to UK authorisation milestones. - A fast, transparent hiring process, typically completed within four weeks.

Задачи: — придумывать идеи разного масштаба: от мерча и небольших спецпроектов до больших съёмочных кампаний и продуктовых запусков; — писать слоганы, нейминги, креативные лайны и сценарии роликов для разных форматов: наружная реклама (OOH), digital, партизанский маркетинг, мерч; — самостоятельно докручивать идеи, презентовать и защищать решения, доводить проекты до реализации; — вместе с креативным директором следить за уровнем идей и их исполнением, развивать tone of voice бренда. Требования: — опыт копирайтером или креатором от 5 лет в агентстве или инхаус-студии; — умение не только писать, но и придумывать идеи и их воплощение; — опыт с большими рекламными кампаниями, спецпроектами и разными форматами коммуникации; — сильный копирайтерский крафт: слоганы, нейминги, сценарии, короткие креативные форматы; — умение разобрать бриф, задать правильные вопросы и объяснить, почему идея работает; — насмотренность в рекламе, дизайне, культуре и интернете; — умение работать в паре и использовать AI в креативном процессе. Условия: — Оплата обсуждается

Location: Remote; United States; New York; San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Financial Services: the banks, credit unions, insurers, lenders, and wealth managers people trust with their money, their families, and their futures. These institutions win or lose on trust and service at massive scale, under some of the most demanding regulatory standards anywhere. Their customers increasingly expect to talk, not type, whether they’re checking a balance, disputing a charge, filing a claim, or asking about a loan. Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to institutions reimagining how they serve, sell to, and sound to their customers, safely and at scale. In this role you will: - Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the financial services industry. - Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close - Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification, onboarding, policy servicing and renewals, and contact center coaching - Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk - Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business - Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production - Partner closely with Legal teams to drive strategic, fast-moving negotiations - Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references Requirements - At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms - Financial services experience (banks, credit unions, insurers, lenders, payments) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily - Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles - Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close - Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, digital), and to risk and compliance gatekeepers, translating complex technology into business value - Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs - Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, model risk, and data protection reviews, and able to work autonomously as a cross-functional partner - Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences - High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals - Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly - Passion for voice and conversational AI and how it can unlock transformative value for customers Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-REMOTE We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: New York; United States; San Francisco ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth across Consumer Brands: the household names that millions of people call, shop with, order from, and fly with every day. That means everyday retail, grocery, CPG, quick-service restaurants, travel, hospitality and airlines. These companies win or lose on customer experience at massive scale, and their customers increasingly expect to talk, not type. Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner, helping Fortune 500 and large-scale consumer companies reimagine how they serve, sell to, and sound to their customers. In this role you will: - Build and manage a growing portfolio of new accounts across QSR, grocery and retail, CPG, and travel and airlines to help ElevenLabs meet its revenue goals - Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in both customer facing and internal agentic workflows, such as customer care, qualification and bookings, helpdesk, learning and development, brand voice across marketing and localization and many more. - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce - Demonstrate expertise, or a strong willingness to learn, about how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content - Develop and execute account strategies across the whole buying group (CX and Operations, Digital and Product, Marketing and Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets - Partner closely with Forward Deployed Engineers to solution high impact use cases, manage a successful Proof of Value with end customers, and set up customers to scale successfully in production - Serve as a trusted advisor, educating clients on generative AI and voice, and help shape the Consumer Brands playbook: ICP, messaging, and references Requirements - 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms - Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus - Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles - Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), and translating complex technology into business value - Adept at deeply understanding a customer’s business and unique requirements for success, and translating ElevenLabs’ capabilities into solutions that deliver against their needs - Proficient in enterprise procurement, security review, and legal processes, with the ability to work autonomously and effectively as a cross functional partner - Strong executive presence, the ability to build relationships at the C-suite and board level, and willingness to travel frequently and proactively for onsite client visits and conferences - Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly - Passion for voice and audio AI and how it can unlock transformative value for customers Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Задачи: — Разрабатывать новый функционал в существующих сервисах — Проектировать и создавать новые backend-сервисы с нуля — Участвовать в проработке архитектуры и технических решений — Писать unit- и интеграционные тесты — Документировать реализованный функционал — Улучшать наблюдаемость сервисов (логи, метрики, трейсинг) — Взаимодействовать с командой разработки и заказчиками Требования: — Коммерческий опыт разработки на Python — от 6 лет — Опыт разработки backend-сервисов на FastAPI или Litestar (Starlite) — Хорошее понимание асинхронного программирования — Опыт работы с Kafka и/или Redis Pub/Sub — Уверенная работа с PostgreSQL — Опыт использования ORM: SQLAlchemy или аналогов — Опыт работы с event-driven архитектурой — Уверенное владение Git, Docker, CI/CD — Умение самостоятельно тестировать свои решения Условия: — Полная занятость — График: 5/2 — Формат работы: удалённо

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11505 Social Media & Content Marketing Virtual Assistant Independent Contractor – CPT-11505 Social Media & Content Marketing Virtual Assistant/Marketing VA/Senior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A Denver-based breathwork facilitator is seeking an experienced Marketing VA to help establish and consistently grow the online presence of a new wellness practice. The business is in its early stages, and the immediate priority is to build a stronger social media presence, create and publish consistent content, promote upcoming breathwork events, and direct interested audiences toward the client's website and services. The VA should be experienced enough to provide practical guidance around content planning and social media execution while working closely with the client to develop the brand's voice and direction. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Social Media & Content Create and maintain a consistent social media content calendar Create engaging social media posts based on the client's services, events, and brand Schedule and publish approved content Manage content across Instagram, Facebook, and other appropriate platforms Repurpose content across multiple social channels Create graphics and basic visual content using Canva Write captions and supporting social media copy Help establish a consistent brand voice and visual style Recommend practical content topics and formats Organize marketing activity around upcoming events Develop and recommend monthly marketing/content plans based on the client's business goals, current online presence, and opportunities for growth, then execute the approved plan Take ownership of ongoing marketing initiatives from planning through execution rather than relying solely on client-provided content ideas or instructions Develop content and marketing approaches that support the client's broader business-development goals, including growing workshop attendance, expanding the client's network, and building awareness of the brand Audience Growth & Engagement Monitor comments, messages, and engagement Engage appropriately with relevant accounts and potential audiences Help increase awareness and organic follower growth Identify relevant content themes and social media opportunities Monitor basic content performance Recommend practical adjustments based on engagement and results Research relevant wellness and breathwork content, brands, and market examples to identify ideas and approaches that can inform the client's social media strategy Website & Event Support (Secondary) Make basic updates to the existing Canva website Add upcoming breathwork events and relevant information Publish or update monthly newsletter content on the website Keep website information current Assist with connecting Calendly or a similar scheduling tool to the website Help ensure social media content directs interested audiences toward the client's website and booking options Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous social media management experience required Content creation experience required Canva experience required Experience building content calendars and recurring social workflows required Organic audience-growth and engagement experience preferred Experience supporting startup, founder-led, wellness, coaching, or service businesses is a plus Basic website content-management experience preferred Calendly or similar scheduling-tool experience preferred Basic social media analytics experience preferred Marketing project management experience required Ability to independently develop marketing strategies and action plans rather than relying solely on client-provided direction Business and market research skills to understand a client's business, audience, competitors, and industry before developing marketing content and campaigns Ability to take ownership of a marketing project from planning through execution IDEAL CANDIDATE PROFILE Experienced social media and digital marketing professional Creative and comfortable developing content from limited starting materials Proactive and able to provide practical direction Strong content-writing and visual-content skills Comfortable supporting a new founder-led brand Able to balance guidance with hands-on execution Organized and consistent Comfortable working independently while keeping the client involved in approvals and brand decisions Strong self-starter who can take ownership of the marketing function with limited day-to-day direction Able to assess an early-stage business and translate the client's broader vision into practical marketing plans and execution Comfortable taking increasing ownership of the project as familiarity with the client's brand, voice, and business develops Able to research and immerse themselves in the client's business and industry to develop more relevant and authentic marketing content APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Canva Instagram Facebook Social Media Scheduling Tools Calendly Basic Website Management Tools TikTok / YouTube – Experience a Plus Kit – Preferred / Client Training Available – Used for creating and publishing the client's monthly newsletter and managing the existing distribution list Work Schedule Contracted Hours per Week: 10 Hours (Hours may increase as marketing activity grows) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 2:00 PM – 4:00 PM MST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Marketing VA REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level Contracted Hours per Week: 10 hours/week (Hours may increase as marketing activity grows) Daily Working Time: 2:00 PM – 4:00 PM MST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-C (Strong Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Colombia Internal Control makes sure that the way the company works is defined, followed and documented. The area works on two fronts. As second line of defense, it independently assesses whether controls across the company operate as designed, under the COSO 2013 framework and SFC standards. As process owner, it runs process management, normative documentation and corporate document management, which together hold the evidence of how the company operates. Challenges that await you: Bringing consistency to documents produced by different areas, each with its own format, coding and versioning habits, without disrupting the teams that use them every day. Applying archival discipline in a fully digital environment. Almost all of Plata’s documentation is electronic, so classification, retention and preservation have to work through repositories, metadata, permissions and integrity controls. Working against deadlines set by others. When the SFC, a court or an auditor requests information, the response time is fixed and the document has to be found in its correct version. Managing the line between keeping and deleting. Holding a document beyond its retention period creates exposure under data protection law, and deleting it early creates regulatory risk. You will manage that line series by series. Influencing without authority. Most of the documents you will govern are produced by Legal, Compliance, Risk, Product and Technology. Getting those teams to follow a classification and versioning discipline takes as much persuasion as technique. What makes you a great fit: Bachelor's degree in Ciencias de la Información, Bibliotecología, Archivística, Sistemas de Información y Documentación or a related programme. We will also consider a related degree combined with a certification or demonstrable experience building classification schemes and retention schedules. 1+ years of experience in document management, records management or institutional archives, including at least one instrument you built or substantially reworked yourself. Working knowledge of Colombian archival methodology, including Ley 594 de 2000 and Acuerdo 004 de 2019 of the Archivo General de la Nación, and the judgement to adapt it to a private entity supervised by the SFC, where retention periods come from financial, commercial and data protection law. Hands on experience with at least one electronic document or content management platform such as SharePoint, Google Workspace, Alfresco, M Files, OnBase, DocuWare, Athento or Confluence, including permissions, metadata and version control. Advanced Excel for inventories and retention schedules. Advanced English, B2 or higher. You will work with documentation, systems and counterparts in English on a regular basis. Ability to read a regulation and turn it into a rule that someone else can follow, written in clear Spanish. Valued: experience in regulated financial institutions, knowledge of ISO 15489 (records management) and ISO 30301 (records management systems), and experience supporting audits and regulatory inspections. Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions. Honest Feedback: valuing open, transparent communication. Supportive Team: a strong, collaborative community. Celebrating Achievements: recognizing our wins together. High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

Компания Toba Group — группа digital-компаний с более чем 8-летней историей на рынке. Компания прошла путь от агентства в Telegram-маркетинге до полноценной экосистемы с более чем 200 сотрудниками, 150+ брендами-партнерами, 50+ географиями и 15+ вертикалями экспертизы. Что предлагают: — Собственная масштабируемая инфраструктура, включающая коммерческий блок, фарм-отдел, дизайн-команды и операционный отдел. — Работа в окружении сильных тим лидов и хэдов с постоянным обменом экспертизой. — Доход: фиксированная часть плюс процент, условия обсуждаются индивидуально. Требования: — Актуальный опыт в арбитраже трафика (Gambling) от 1 года в роли Media Buyer Facebook. — Уверенная работа с FaceBook, свежие кейсы по Tier-3 географиям. — Полное понимание процессов и инфраструктуры баинга. — Подтвержденные результаты за последние 3 месяца. — Опыт работы с бюджетами от 40 тысяч долларов в месяц. — Генерация собственных идей креативов и связок. — Самостоятельность, гибкость, креативность и амбициозность.

О НАС: Манеки https://manekicafe.ru/. Город Ярославль, но готовы рассмотреть из других городов с посещением Ярославля раз в неделю. Задачи: • Разработка и реализация стратегий цифрового маркетинга: SEO, контент-маркетинг, email-маркетинг, таргетированная реклама. • Управление сайтами: прототипирование лендингов под разные рекламные кампании, оптимизация для повышения конверсии. • Развитие узнаваемости и позиционирования бренда. • Увеличение выручки: привлечение новых гостей, увеличение среднего чека, количества доставок, повторных посещений и загрузки заведений. • Тренды и креатив: постоянный мониторинг ресторанных, digital-трендов, самостоятельная генерация идей и их оперативное внедрение. • Digital и реклама: управление SMM, таргетированной рекламой, контентом, аналитикой и рекламными бюджетами. • PR и коллаборации: работа со СМИ, блогерами, инфлюенсерами, партнёрами и репутацией заведений. • Мероприятия: организация событий, специальных проектов и рекламных кампаний, направленных на повышение спроса. • Аналитика и результат: контроль KPI, эффективности маркетинговых инвестиций, гостевого потока и выполнения планов по выручке. Требования: • Опыт работы в маркетинге/PR от 2 лет в HoReCa. • Опыт управления бюджетом и работы с подрядчиками. • Практическое владение digital-инструментарием: SEO, SMM, контекстная/таргетированная реклама, email-маркетинг. • Активное использование AI-инструментов (нейросети, ChatGPT, аналитические агенты) для автоматизации и повышения эффективности работы. • Опыт работы с системами веб-аналитики (Яндекс.Метрика, Google Analytics), CRM-системами. • Умение строить дашборды для визуализации ключевых метрик (ROMI, CAC, LTV, конверсия по каналам, средний чек и т. д.). • Навык сегментации аудитории на основе поведенческих данных: выделение кластеров гостей и разработка персонализированных предложений. • Креативность, насмотренность и понимание современных трендов. • Умение работать в высоком темпе, быстро принимать решения и адаптироваться к изменениям рынка. • Автономность и ответственность: способность самостоятельно пройти весь путь от идеи до реализации, проконтролировать исполнение и добиться результата. Условия: • Стабильная и конкурентоспособная ЗП, обсуждаем индивидуально. • Полная занятость, график работы 5/2. • Прямое взаимодействие с руководителем и участие в стратегических решениях. • Свобода в генерации и реализации идей, возможность запускать проекты и влиять на развитие бренда и бизнес-результат.

Задачи: — Операционное управление строительным блоком (команда ~20 чел.: прорабы, снабжение, ОТК). — Контроль сроков/качества, выезды на объекты (радиус 15-20 км), планёрки. — Управление бюджетом, себестоимостью, графиками закупок. — Внедрение регламентов, цифровизация (работа в 3D Digital). — Отчётность собственнику, коммуникация со смежными отделами. Требования: — Руководство в строительстве от 3 лет, команда от 20 чел. — Опыт в ИЖС — преимущество. — Чтение ПСД, знание СНиП/ГОСТ, опыт со сметами, КС-3, М-29. — Личный авто, готовность к ненормированному графику. — Желательно проживание в Раменском или ЮВ Подмосковья (Жуковский, Люберцы, Котельники, Балашиха, Воскресенск) либо переезд. Условия: — Рост от коттеджей до крупных проектов. — Прямой диалог с собственником, без микроменеджмента. — Скидка на покупку дома в посёлке компании после испытательного срока, премии.

Location: Serbia; Spain Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Engineering Manager . Your main tasks will be: Lead a cross-functional team of 7–10 engineers (backend, frontend, QA, AQA) Own end-to-end feature delivery, from requirements to release Run the team’s development process: sprint planning, estimation, decomposition, DoR/DoD Take part in feature design and technical decision-making Ensure the reliability of the team’s services: monitoring, alerting, incident reviews, postmortems Partner with the Product Manager on backlog prioritization We expect from you: 3+ years of commercial development experience (.NET / Java / Python) 1+ year of experience leading a cross-functional team Understanding of microservice architecture: REST / gRPC, RabbitMQ / Kafka Observability: logging, metrics, tracing (ELK, Grafana, DataDog or similar) Agile practices (Scrum / Kanban) Nice to have: Understanding of frontend architecture (React) and mobile development (React Native) Knowledge of QA processes and test automation What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Overview We are looking for a senior operational leader to lead mixed teams and drive scalable, high-quality execution. The role combines people leadership, process improvement, and cross-functional ownership to improve client outcomes and operational efficiency. Задачи: — Lead a Mixed Team: Manage and coach a team of team leads, ensuring strong collaboration, clear ownership, and effective execution across the region. — Build clear career paths, competency frameworks, and development plans. — Conduct performance reviews and support succession planning. — Foster a culture of accountability, collaboration, and continuous learning. — Monitor team utilization, workload balancing, and staffing needs. — Work on hiring plans and organizational structure. — Identify operational risks related to capacity and address them proactively. — Operational Leadership: Establish scalable workflows, documentation standards, and best practices across all operational teams. — Own and continuously improve operational processes across campaign onboarding, launch, optimization, reporting, troubleshooting, and campaign closeout. — Ensure consistent delivery quality and adherence to internal SLAs. — Drive operational excellence through process optimization and automation initiatives. — Cross-Functional Leadership: Partner closely with Client Services, Planning, and Growth, aligning day-to-day execution with broader client and company goals. — Ensure alignment between commercial goals and operational execution. — Drive communication and coordination across departments. — Own Regional Performance: Take full responsibility for the region's operational health within the MPO Department, client outcomes, and margin-related goals, with a focus on proactive issue management. — Lead Cross-Functional Problem Solving: Identify risks early, build action plans, and drive resolution through collaboration with internal teams and leadership when needed. — Own Strategic Projects: Lead regional and department-wide initiatives such as automation, reporting, onboarding improvements, process design, and operational optimization.

Location: Singapore Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: - Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case - Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market - Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption - Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region - Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases - Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) - Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements - 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book - Experience with voice AI, TTS, conversational AI, or developer-facing products - A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more - You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work - Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy - Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward - Experience managing a high-volume book of business at scale, mid-market or commercial segment - Language Requirements - Must be fluent in English and Mandarin Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Growth Roles - Regional Adoption Lead - Other teams: Account Management, Digital CX or Deployment Strategist Location This role is remote out of Singapore #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Frankfurt region Via hat die Mission, Mobilität auf der ganzen Welt zu verbessern. Von der Optimierung des täglichen Arbeitswegs einer einzelnen Person bis hin zur Verringerung des ökologischen Fußabdrucks der Menschheit – wir haben große Ziele. Als Hub Manager (m/w/d) im Operations-Team von Via bist Du die treibende Kraft, die unsere Services für die Menschen, die auf sie angewiesen sind, zuverlässig am Laufen hält. Dies ist eine Rolle mit hoher Eigenverantwortung und direktem Bezug zum operativen Geschäft, in der Du das Tagesgeschäft unserer On-Demand-RMV-Services im Großraum Frankfurt leitest, Herausforderungen in Echtzeit löst und sicherstellst, dass unsere Fahrgäste sicher und zuverlässig befördert werden. Ein wichtiger Teil der Rolle ist die Optimierung unseres Field-Teams und Services: Du nutzt Daten, um operative Fragen schnell zu beantworten, Potenziale zu identifizieren, Prozesse zu verbessern und KI- sowie Automatisierungsprojekte zu leiten. Du hast die einzigartige Möglichkeit, operatives Tagesgeschäft mit Innovation zu verbinden und die Zukunft der On-Demand-Personenbeförderung in der Region aktiv mitzugestalten. Diese Rolle ist im Großraum Frankfurt angesiedelt - wir erwarten, dass Du mindestens 3 Tage pro Woche vor Ort bist. Deine Aufgaben: Du führst das tägliche operative Geschäft und sorgst für sicheren, zuverlässigen und barrierefreien Transport für unsere Fahrgäste. Du treibst die kontinuierliche Optimierung von Field-Team und Service voran – durch Daten, Technologie, KI und Automatisierung, inklusive der Leitung von KI-Projekten von der Idee bis zur Umsetzung. Du triffst Echtzeit-Entscheidungen zu Fuhrpark, Fahrerverfügbarkeit, Compliance, Fahrgastbedürfnissen und unerwarteten Problemen – und nutzt Daten, um Probleme schnell zu diagnostizieren und den Service am Laufen zu halten. Du begleitest und unterstützt unser Fahrpersonal, baust starke Beziehungen auf und identifizierst Möglichkeiten zur Verbesserung der Team-Performance. Du wandelst Feedback von Fahrgästen und Community in konkrete Verbesserungen um, indem du mithilfe von Daten Muster erkennst und Ursachen angehst. Du bist das Bindeglied zwischen Via's Partnern, Fahrpersonal und zentralen Via-Teams, ziehst schnell Daten heran, um Fragen zu beantworten, Probleme zu lösen und Verbesserungen voranzutreiben. Das bringst Du mit: Du bringst operative Erfahrung im Personalmanagement, in der Logistik, im Kundenservice oder anderen prozessorientierten Tätigkeitsfeldern mit. Du bist beziehungsorientiert und ein starker Kommunikator, der Vertrauen zu Fahrpersonal, Fahrgästen, Teamkolleg:innen und städtischen Partnern aufbaut und auf jeder Ebene den richtigen Ton trifft. Du bist hands-on und proaktiv, übernimmst gerne Verantwortung für Mitarbeitende, bist gerne im operativen Geschäft unterwegs und löst Probleme dort, wo sie entstehen – auch unter Druck. Du arbeitest datengetrieben, strukturiert und digital versiert, nutzt Analyse- und KI-Tools, um Probleme zu lösen, effektiv zu priorisieren und unsere Services zu verbessern. Du denkst taktisch wie strategisch, kannst Probleme in Echtzeit lösen und gleichzeitig vorausschauend Lösungen entwickeln, die ein erneutes Auftreten verhindern. Du verfügst über Sprachkenntnisse in Deutsch und Englisch auf mindestens C1-Niveau. Du hast einen gültigen deutschen Führerschein der Klasse B. Vergütung & Benefits: Gehaltsspanne: zwischen 45.000 und 55.000 € pro Jahr Ein internationales Team, das für sozialen Nutzen steht Betriebliche Altersvorsorge (bAV) mit 20 % Arbeitgeberzuschuss Mitgliedschaft im Urban Sports Club 30 Urlaubstage pro Jahr Es gab noch nie einen spannenderen Zeitpunkt, um an der Spitze der öffentlichen Mobilität zu stehen. Bereit für die Fahrt? Wir wertschätzen Vielfalt und begrüßen alle Bewerbungen unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität.