Media Optimization Director (House Pod)

Overview We are looking for a senior operational leader to lead mixed teams and drive scalable, high-quality execution. The role combines people leadership, process improvement, and cross-functional ownership to improve client outcomes and operational efficiency. Задачи: — Lead a Mixed Team: Manage and coach a team of team leads, ensuring strong collaboration, clear ownership, and effective execution across the region. — Build clear career paths, competency frameworks, and development plans. — Conduct performance reviews and support succession planning. — Foster a culture of accountability, collaboration, and continuous learning. — Monitor team utilization, workload balancing, and staffing needs. — Work on hiring plans and organizational structure. — Identify operational risks related to capacity and address them proactively. — Operational Leadership: Establish scalable workflows, documentation standards, and best practices across all operational teams. — Own and continuously improve operational processes across campaign onboarding, launch, optimization, reporting, troubleshooting, and campaign closeout. — Ensure consistent delivery quality and adherence to internal SLAs. — Drive operational excellence through process optimization and automation initiatives. — Cross-Functional Leadership: Partner closely with Client Services, Planning, and Growth, aligning day-to-day execution with broader client and company goals. — Ensure alignment between commercial goals and operational execution. — Drive communication and coordination across departments. — Own Regional Performance: Take full responsibility for the region's operational health within the MPO Department, client outcomes, and margin-related goals, with a focus on proactive issue management. — Lead Cross-Functional Problem Solving: Identify risks early, build action plans, and drive resolution through collaboration with internal teams and leadership when needed. — Own Strategic Projects: Lead regional and department-wide initiatives such as automation, reporting, onboarding improvements, process design, and operational optimization.