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Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for an experienced individual with marketing experience that will generate continuous improvement and leanings on how to find and convert scalable sources of potential customers. As a CVM Marketing Executive at Toters, your objective is to drive double-digit week-over-week growth at one of the most promising start-ups in the Middle East. That’s it, the rest is up to you RESPONSIBILITIES: ● Drive all customer acquisition activities: social media, digital advertising, offline, trade marketing, referrals, company-sponsored push and online influencers ● Stimulate Toters base usage (e.g. in-app, push notifications, SMS, and email marketing) ● Manage performance of marketing across different channels: paid acquisition, conversion optimization, email and engagement, partner marketing ● Develop and implement new acquisition, engagement and retention programs ● Design and execute marketing campaigns and manage content generation ● Run surveys and analytics to answer key strategic growth questions (e.g., what behaviors/demographics predict customer LTV) ● Experiment constantly to identify and refine acquisition channels and optimized conversion funnels ● Create and update digital marketing strategies that will support the organization to achieve its aims as part of the overall Marketing and Communications plan ● Develop and manage digital marketing campaigns across multiple channels utilizing tools and techniques as appropriate including e-mail marketing, paid search, SEO ● Work with the Marketing & Communications team to create high quality content for a range of online platforms which is optimized and consistent with the brand and tone of voice SKILLS/REQUIREMENTS/QUALIFICATIONS ● B.S. or M.S. in Business Administration, Marketing, or other disciplines, complemented by a minimum of 0-3 years of relevant work experience ● Versatile. Ability to thrive in a cross-functional environment while juggling multiple responsibilities ● Strong organization and management skills ● Strong MS Excel skills. Ability to analyze campaign performance and draw insights/conclusions ● Tech savvy. Able to learn and use web tools

Location: Home based - EMEA Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable and growing. We are hiring a Senior Software Engineer on the Web Engineering team to drive best practices across the team, for all disciplines, bringing great ideas to the table to lead technical conversations. They identify risks and communicate them to relevant stakeholders, asking the right questions to move a project forward. Within the team there are fantastic opportunities to gain deep technical knowledge of complex products in innovative and fast-growing areas of the tech world with space and support to hone your craft. We value transparency, intellectual honesty and teamwork. As a Senior Software Engineer at Canonical, you will own the development of large projects. Encourages rigorous and efficient engineering process. Writes specifications and understands risks. Works to reduce complexity. Is capable of taking on technical lead responsibilities to drive an initiative to completion. Follows industry trends and new technologies. Capable of representing their team as a subject matter expert with cross-team credibility. An exemplary engineer who mentors and develops those around them in a structured and systematic manner, sharing this responsibility for their immediate team with their manager. Location : This role will be based remotely in the EMEA region. The role entails Identifying what matters for the team and driving initiatives to improve them Design and implement well-tested and documented software Debug and fix issues encountered by your users Leading in our engineering process through code and architectural reviews Contribute to technical documentation to make it the best of its kind Seek improvements to engineering and operations practices Deploy and operate services developed by the team Contribute to the success of your product through technical advocacy What we are looking for in you Curate technical quality standards by designing the architectural approach to support business objectives You value soft skills and are passionate, enterprising, thoughtful, and self-motivated An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above and beyond expectations Well-organised, self-starting and able to deliver to schedule Displays competency in researching new technology or approaches, and is able to tastefully and sustainably integrate changes and more modern approaches to technical projects. Provides comprehensive and insightful code review on items of any size within the project An eye for accessibility and performance Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events for up to two weeks each Nice-to-have skills Experience with container tech such as LXD, Docker and Kubernetes Experience fostering and maintaining a talented team by defining excellence REST API design, development and governance Drive to deliver performance engineering and security experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal-opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity we will give your application fair consideration . #LI-Remote

Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We’re looking for Applied Research Scientists to help us develop cutting-edge computer vision and generative models to power our creative tools. We are looking for candidates with a strong background building impactful and novel machine learning projects, strong software engineering skills, and who are deeply interested in seeing their research materialize in novel user interfaces for creative tasks. This is a cross-functional team that requires strong communication and collaboration skills; you will have a chance to work with our backend team to help bring your research models to production, and with our design and frontend engineering team to make sure that your machine learning models work in harmony with the user interfaces that interact with them. WHAT YOU’LL NEED - 4+ years of relevant engineering or research experience in machine learning, computer vision and/or graphics - Expertise with programming such as Python, C++, CUDA, and deep learning frameworks such as TensorFlow and PyTorch. Very strong programming skills and ability to write clean and maintainable research code - Deep interest in building human-in-the-loop systems for creativity - Passion for seeing research through from initial conception to eventual application - Experience mentoring and teaching other researchers - Strong communication, collaboration, and documentation skills Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We’re looking for a Research Manager to help us manage and grow Runway’s Applied ML Research team to create cutting-edge machine learning tools for AI-based content creation. This person should have a strong research background in computer vision, and be deeply interested in managing and enabling other researchers to develop state-of-the-art research. This is a cross-functional role that requires strong communication and collaboration skills; you will have a chance to work with the rest of the engineering organization to oversee the transition from research into production, as well as with the Product team to initiate and develop research projects that deliver clear user value. WHAT YOU’LL NEED - 5+ years of industry experience as a research scientist in computer vision and 1+ year managing teams - High emotional intelligence and experience mentoring and supporting the career growth of other researchers - Good understanding of how to communicate goals, drive the execution of projects, and inspire through others - Experience in translating product and business objectives into technical strategies - Deep interest in productionizing state of the art ML research Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We're looking for an API engineer to join our core API team and help scale Runway's platform serving millions of users and handling thousands of requests per second. You'll work on the critical infrastructure that powers both our public API (used by external developers) and internal tools, managing user data, task orchestration, billing, permissions, and asset management. This is a high-impact role on a mature, production system. You'll build enterprise features, optimize database performance, design async workflows, and ensure reliability at scale. If you're passionate about API development, love TypeScript, and want to own systems end-to-end, this is the role for you. A PEEK AT OUR TECHNICAL STACK Our API endpoints for real-time collaboration and media asset management is written in TypeScript, and runs in ECS containers on AWS Fargate. We leverage multiple AWS-native components, such as S3, CloudFront, Lambda, Kinesis, and SQS, as building blocks of our infrastructure. Our inference backend is written in Python (PyTorch, TorchScript), and is deployed across multiple clusters / cloud providers. We use Kubernetes for container orchestration, and k8s-native components such as Flyte, Kueue, and Kyverno efficient job orchestration. We invest in prometheus and grafana for monitoring, and Terraform to manage our infrastructure. WHAT YOU’LL DO - Own the full API lifecycle from design and implementation to monitoring, optimization, and documentation for both public and internal APIs - Design and implement async workflows for task orchestration, content moderation, prompt enhancement, and post-processing pipelines - Optimize database queries and improve performance for a high-traffic Postgres database - Build rate limiting, fraud detection, and credit management systems - Implement comprehensive API security, rate limiting, authentication, and monitoring systems to ensure reliability at scale - Improve the public API developer experience with better documentation, SDKs, and tooling - Improve the performance, reliability, and code quality of our codebases WHAT YOU’LL NEED - 3+ years of industry experience building production APIs - Strong TypeScript experience, so you can jump in and be productive immediately - Experience owning systems end-to-end: infrastructure, monitoring, logging, metrics, incident response - Understanding of API design patterns, REST principles, and async workflows - Experience with relational databases (Postgres preferred) and query optimization - Experience architecting production-ready systems at scale using cloud primitives from AWS, GCP, or Azure - Ability to rapidly prototype solutions and iterate on them with tight product deadlines - Humility and open mindedness; at Runway we love to learn from one another Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Yerevan, Armenia Description Digitain is seeking for energetic and highly motivated person to join our Partner Support Team. Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us! The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Work closely with Digitain partners’ support representatives through online chat or other messengers Provide timely, accurate and complete information using the right methods/tools Answer partners’ inquiries related to services, games, bets and other products provided by the company Identify and assess partners’ needs to achieve satisfaction Interact with Partners to provide and process information in response to inquiries, concerns, and requests Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any Register all type of issues in the ticketing system for the review of corresponding departments Build sustainable, long relationship and trust with Partners through open and interactive communication Requirements Genuine curiosity about gaming and good understanding of online gaming industry Proficient in English and Russian languages (written and verbal) Result-oriented Multitasking skills Creative thinking Attention to details Ability to work in high pressure and in stressful situations Excellent communication and writing skills Prior experience as a front line employee would be a plus Willingness to work on 24/7 shifts (is a must)

Location: Yerevan, Armenia Description Digitain is seeking for energetic and highly motivated specialist to join its Partner Support team. Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us! The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Work closely with Digitain partners’ support representatives through online chat or other messengers Provide timely, accurate and complete information using the right methods/tools Answer partners’ inquiries related to services, games, bets and other products provided by the company Identify and assess partners’ needs to achieve satisfaction Interact with Partners to provide and process information in response to inquiries, concerns, and requests Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any Register all type of issues in the ticketing system for the review of corresponding departments Build sustainable, long relationship Requirements Genuine curiosity about gaming and a good understanding of the online industry Excellent English and Turkish written and oral communication skills Result-oriented Multitasking skills Creative thinking Attention to details Ability to work in high pressure and in stressful situations Excellent communication and writing skills Prior experience as a front line employee would be a plus Willingness to work on 24/7 shifts (is a must)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. And there's so much more to do! We're expanding the product in many directions, and continuously reevaluating decisions we made in the past in order to improve every flow and detail. We want to do that faster and even better, so we're looking for outcome-oriented, seasoned Product Designers to join our core team. At Metabase, design directly drives business success: our customers consistently choose us because of our superior UX — meaning your work will be directly responsible for our growth. Product designers at Metabase are part of a centralized team, working closely with small teams of engineers to design and ship beautiful, simple solutions from beginning to end. We have a unique design culture: We focus on solving root problems rather than applying superficial fixes We care more about a solution “feeling” right than rigidly adhering to “consistency” We ship iteratively and value real-world outcomes over “perfect” process or glossy internal artifacts Recent projects our designers have tackled include: Creating a completely new Documents feature Envisioning a new way to view, compare, and explore metrics Creating patterns and surfaces for LLM-based SQL generation, natural language queries, and asynchronous agentic work Responsibilities Deliver end-to-end design solutions that are truly elegant, beautiful, fun, and simple. Push back on complexity creeping into the product. Use a variety of mediums to communicate what could or should be done, whether it’s LLM-generated prototypes, writing, Figjam diagrams, or high fidelity concepts and solutions. Pull on engineers and product thinkers to ensure understanding of technical constraints and possibilities. Iterate rapidly and broadly in scrappy ways that make abstract ideas tangible and which move conversations forward. Deeply internalize the needs and mindset of our users through insights provided by the broader team. UX research skills aren't needed, but welcome. Profile You think in terms of journeys, not screens. Biased toward building things, not slide decks. Work out-in-the-open instinctively, out of an eagerness to receive feedback, and to riff and iterate with an experienced, skilled team. Thorough and attentive to detail, with a high internal bar for your craft. Strong ability to communicate design decisions and rationales through speaking and writing. Comfortable with asynchronous collaboration, and articulating complex ideas remotely. Skills and experience Depth of experience designing solutions for challenging product problems. Your work will rely on research and analytics, but it will shine because of solid instincts and craftsmanship. Experience designing specifically for large web applications/tools Technical enough to understand at a high level what's happening inside the engineering black-boxes. (If you don't understand the complexity, how can you simplify it?) Bonus Qualifications Experience with LLM-based UI and interaction prototyping Experience with Web development (HTML, CSS, React) Technical background or education (CS degree or similar) Experience building or using developer tools Compensation The US base salary range for this role is $93K–$210K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions. Location: This is a globally remote role. The role entails Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks. Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction. True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably. Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes. Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community. Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners. What are we looking for in you Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly. The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy. Academic Dedication: Exceptional academic track record from both high school and university. Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers. Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following: Virtualization & Cloud: Using KVM or OpenStack. Containers: primarily Docker, LXD/LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning. Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps. Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote