Location: Ukraine; Serbia; Yerevan; Spain; Slovakia; Slovenia; Poland
Workplace: remote
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: North Macedonia; Montenegro; Moldova; Bulgaria; Czechia; Bosnia and Herzegovina; Croatia
Workplace: remote
Provectus is an
AWS Premier Partner
and an
Anthropic Strategic Partner
, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals —
Financial Services & Insurance
and
Healthcare & Life Sciences
— where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: New Jersey; New York; Pennsylvania; Connecticut; Massachusetts
Workplace: remote
About the role:
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access
— Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous.
You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth
— build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open-source contributions, published work under your own name.
What we look for:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What We Offer:
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
We’re real:
A person reads your application.
We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification.
Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with.
We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
4. Soft skills interview.
5. Offer discussion.
Location: Munich; Neuss; Berlin
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Role: Forward Deployed AI Engineer
- Department: Forward Deployed Engineering
- Location: Germany
- Reports to: VP, Forward Deployed Engineering
- Working type: Hybrid (On-site at customer locations approx. 50% of time)
- German security clearance (Sicherheitsüberprüfung Ü1/Ü2/Ü3)
- Must be eligible and able to attain relevant national and NATO security clearances
- Must be based in-country and native level speaker of the country you're deploying to.
THE MISSION OF THE FORWARD DEPLOYED AI ENGINEER
In this role, you'll be the hands-on AI builder defense and intelligence customers rely on. You’ll deploy ICEYE’s intelligence platform into secure (often air-gapped) environments and rapidly ship AI-powered workflows on top of it—everything from Docker-based deployments to RAG systems fusing SAR imagery with intelligence reports. This is a ship-code-daily role: turning raw satellite data into mission-critical tools analysts use to protect nations.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY TO DAY RESPONSIBILITIES:
PLATFORM DEPLOYMENT & INTEGRATION
- Deploy ICEYE's intelligence platform into customer secure environments (on-premise, air-gapped networks, classified data centers).
- Build and maintain containerized applications (Docker) and manage deployments in customer Kubernetes clusters.
- Develop APIs and data pipelines connecting ICEYE systems to customer C4ISR infrastructure and intelligence tools.
- Troubleshoot deployment issues in disconnected environments without external internet access.
AI SOLUTION DEVELOPMENT & CUSTOMIZATION
- Build Retrieval-Augmented Generation (RAG) systems that combine ICEYE SAR data with customer intelligence documents for context-aware analysis.
- Develop AI agents and workflows using frameworks like LangChain, LangGraph, or similar tools to automate analytical tasks.
- Implement prompt engineering strategies and conversational AI interfaces that enable analysts to query satellite data using natural language.
- Create Model Context Protocol (MCP) integrations connecting AI systems with customer data sources.
DATA FUSION & INTELLIGENCE WORKFLOWS
- Build data fusion pipelines combining SAR imagery with additional intelligence sources (AIS, RF signals, optical imagery, SIGINT).
- Develop automated workflows that correlate and cross-reference information across different data modalities.
- Create lightweight tools, dashboards, and alerting systems tailored to customer operational needs.
CUSTOMER ENGAGEMENT & RAPID PROTOTYPING
- Work embedded with intelligence analysts, data scientists, and military operators to understand mission-critical problems.
- Rapidly prototype AI-powered solutions (code first, polish later) that address immediate operational requirements.
- Conduct hands-on training sessions on platform capabilities and AI workflow usage.
- Gather customer feedback and translate it into technical requirements for ICEYE's product and engineering teams.
WHAT WE ARE LOOKING FOR
MUST HAVE SKILLS:
- 3+ years hands-on software engineering building and deploying production systems.
- Strong Python programming skills (required) plus one of: Go, TypeScript, or Rust.
- Hands-on experience with LLMs, prompt engineering, and RAG systems.
- Working knowledge of agent frameworks (LangChain, LangGraph, pydantic-ai) and vector databases.
- Experience with Docker and deploying in secure / isolated / air-gapped environments.
- Practical experience with APIs, data pipelines, and integrating systems in production,
- Familiarity with Linux and basic Kubernetes operations.
- Builder mindset: ship fast, iterate with feedback, and prioritize working solutions over perfect architecture.
- Strong communication + customer engagement, able to work embedded with intelligence analysts / military operators.
- Strong spoken and written English, able to explain technical concepts to non-technical stakeholders.
- Willingness to travel 40–60% to customer sites within the region.
NICE TO HAVE SKILLS:
- Experience in defense, intelligence, or government operational environments.
- Deploying to on-prem data centers and/or air-gapped networks.
- Familiarity with geospatial data, satellite imagery, or remote sensing.
- Experience with MCP integrations, multi-agent systems, or agentic workflows.
- Deeper Kubernetes, IaC (Terraform/Ansible), and/or offline CI/CD.
- Understanding of intelligence analysis workflows and defense/government requirements.
- Experience with data fusion, multi-source intelligence integration, or GIS tools (ArcGIS, QGIS).
- Background in solution engineering, technical consulting, or customer success.
- Experience in defense tech (e.g., Palantir, Anduril, Scale AI, similar startups).
APPLICATION PROCESS
- Talent Acquisition Interview
- Take home task
- Hiring Manager Interview
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://www.iceye.com
Location: Russia
Workplace: remote
We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you’ll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs.
Key Responsibilities
Build and nurture strategic relationships
with a portfolio of major clients to ensure satisfaction, retention, and growth.
Understand customer goals and business needs
through in-depth discovery and regular communication, ensuring our solutions align with their objectives.
Propose new products, features, and solutions
to drive customer value and support their ongoing success.
Act as the voice of the customer internally
, liaising with product, sales, and support teams to ensure timely and accurate delivery of customer requests.
Own the execution of customer deliverables
, ensuring internal stakeholders are aligned and accountable.
Resolve issues and manage escalations
with professionalism, protecting the integrity of the relationship.
Conduct regular Business Reviews
to assess customer health, review progress toward objectives, and gather actionable feedback.
Identify and support upsell and expansion opportunities
, contributing to revenue growth through long-term relationship development.
Track and analyze customer success metrics
to generate actionable insights and report on customer performance at a senior level.
Qualifications
Proven 1-2 years of experience in Customer Success, Account Management, or related client-facing roles
Strong ability to build relationships and influence stakeholders at all levels, both externally and internally.
Excellent communication, presentation, and problem-solving skills.
English speaking skills – Proficiency / Advanced; must be able to communicate clearly and professionally with global clients and internal teams.
Comfortable working cross-functionally with product, engineering, and sales teams.
Data-driven mindset with experience in analyzing metrics and translating them into business outcomes.
Proactive, detail-oriented, and highly organized with a strong sense of ownership and accountability.
Experience in industry, e.g., gaming, SaaS, fintech is a plus.
Why Join Us
Opportunity to work with top-tier clients and make a measurable impact.
A dynamic, collaborative team culture that values innovation and initiative.
Continuous learning and growth opportunities within a global organization.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
Location: Limassol Cyprus
Workplace: OnSite
ABOUT SCOREWARRIOR
Scorewarrior is an independent game studio with a single mission: to excite and unite players all over the world. For over 10 years we've been pursuing it through Total Battle — a product we continue to actively and successfully grow. We're a team of 230 self-motivated professionals who know and love their craft, and we've recently begun an active company-wide adoption of AI tools.
Our home is a great office in Limassol, Cyprus. We offer a strong relocation package for you and your family, and we put real effort into making life on the island genuinely varied and interesting.
Location & format: Onsite — Limassol, Cyprus
Full relocation support provided
THE MISSION OF THIS ROLE
To build a viable, right-sized security system for Scorewarrior — one that protects what actually matters without slowing the company down — and to own it end-to-end: from diagnosis and strategy to implementation, team, and culture.
KEY OBJECTIVES
- Build a viable security system across the core domains: IAM (access management, MFA, SSO), infrastructure security (cloud, services, network), foundational SDLC/AppSec (security in the development process and in the code), and the processes and training around them. We expect you to start with a proper diagnosis of our landscape — and design the system for this company, rather than replaying a project from a previous job.
- Own security risks and speak both languages: business language with the CTO and CEO — risk, cost, and priorities; technology language with developers and infrastructure teams — architecture, trade-offs, and practical solutions.
- Make the right build-vs-buy calls: you know the security product market well enough to tell when a problem needs a tool, when a simpler method will do, and when the problem isn't in the tooling at all — it's in habits and heads.
- Introduce security as a partner, not a blocker: embed baseline practices so smoothly that teams barely notice them; for everything on top of that — inform, help when asked, and don't push when it's not the team's priority right now.
- Define how AI tools are used safely: own the policy and guardrails for the company-wide adoption of AI tools — what data can go where, and how teams can use them productively without creating new risks.
- Build the team: hire the first security engineers deliberately — knowing who you're hiring and why — and grow the function as the company's needs grow.
JOB REQUIREMENTS
- 8+ years of hands-on experience in security — real projects you designed, implemented, and stayed around long enough to see working. At the interview, we'll ask about specific cases, decisions, and their consequences — not about frameworks in theory.
- A background that gave you real systems experience. Two paths work equally well for us: a stable security engineering career from university onwards, or a transition into security from system administration, technical support, or network engineering. What matters is the result — you understand infrastructure and architecture from the inside, not from diagrams.
- Proven experience hiring and building a team — even a small one (2+ people). What matters is that it was deliberate: you can explain who you hired, why them, and how the team was structured around the actual problems.
- Experience building a security function, not just running one. You've taken security in an organization from an unclear state to a working system: assessed the landscape, set priorities, chose what to implement and what to skip — and can show what changed as a result.
- Strong awareness of the security product market. You can tell when a problem needs a tool, when a simpler method will do, and when the problem is in habits rather than tooling — and you have real examples of each call.
- A partner's operating style. You work through engineering teams, not above them: no separate authority demands, no blocking by default. Your practices get adopted because they make sense, not because they're mandatory.
- English and Russian language at least B2 level or higher.
NICE TO HAVE
- Experience in companies closest to our context: B2C products, SaaS platforms, gamedev, or mobile apps, with company size up to 1,000 people.
- Experience working with external security providers.
- Familiarity with common security frameworks.
- Experience being the first or founding security hire in a company.
WHO THIS ROLE IS NOT FOR
We believe in being upfront about fit. This role is probably not for you if:
- Your recent years were mostly about policies, reports, and committees — and real systems are something you haven't touched in a long time.
- Your default operating mode is hierarchy: separate authority, mandatory sign-offs, and blocking by default.
- You have a proven security project you replay at every company, regardless of its actual context and needs.
- Building and leading a team is something you'd rather avoid — hiring is a core part of this role, not an add-on.
WHAT SUCCESS LOOKS LIKE
In the first months, success means a clear diagnosis: you understand our landscape, know where the real risks are, and have a plan the CTO believes in — built for this company, not imported from a previous one.
Further on, success means the security system is quietly working: baseline practices are embedded so smoothly that teams barely notice them, access and infrastructure are demonstrably better protected, and teams come to security for help rather than hide from it.
And success means the function is growing deliberately: the first security engineers are hired, you can explain why each of them, and the team is structured around our actual problems — not around an org chart.
WHY JOIN SCOREWARRIOR?
- A Great Place to Work. 99% employee satisfaction, low turnover, and colleagues who genuinely enjoy collaborating.
- Live and work in sunny Cyprus. We’re an office-first team in Limassol with a modern seaside workspace, and full relocation and visa support for you and your family.
- Shape a global hit. We’re the only European studio with a 4X strategy title in the world’s top-10. Our top-50 mobile game has grown 25x in revenue and audience in the last five years.
- Grow fast in a company that’s already strong. We’re independent, financially rock-solid, and expanding at startup speed, and we have never had lay-offs.
- Work where ideas win. Flat structure, collective decision-making, and honest feedback create full transparency and help you grow fast.
- Earn industry-leading rewards. High salaries, a 13th month, performance bonuses, and extra rewards for long service, marriage, or welcoming a child, and lunch every day.
- Feel supported at every stage of life. Private family health insurance, plus a monthly allowance for children’s pre-school, school, and university education.
- Your growth is our priority. From specialized training and certifications to language courses and books, you’ll have everything you need to keep learning.
Location: New Delhi
Workplace: Remote
Global Services is the centre of expertise at Chainalysis — the team that translates our platform, data, and investigative capabilities into real-world impact for customers across law enforcement, national security, financial institutions, and the broader crypto ecosystem.
Chainalysis is seeking a Deployment Strategist to join Global Services as a core technical practitioner. This is not a traditional services or solutions engineering role. Deployment Strategists are embedded technical experts who own the full lifecycle of customer value — from problem discovery and investigation through solution design, deployment, and customer enablement.
The role sits at the intersection of blockchain investigation, data analytics, domain expertise, and customer partnership. You will work directly with customers to understand their mission, conduct investigations, build tailored solutions, and enable customer teams to operationalise Chainalysis independently. Success requires deep investigative capability, genuine domain expertise, technical skill, and the ability to build trusted relationships through credibility — not just communication.
This is the role that makes Chainalysis essential to how our customers operate.
In this role, you’ll:
- Own end-to-end customer engagements — from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
- Conduct blockchain investigations across the Chainalysis platform, applying tracing, OSINT, and analytical techniques to real customer problems
- Partner directly with customers to understand investigative, intelligence, compliance, or operational objectives and translate them into actionable outcomes
- Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
- Enable customers to operate solutions independently — building their capability so that Chainalysis becomes embedded in their operational infrastructure
- Act as the primary technical and domain advisor for your customers, building trusted relationships through hands-on expertise and credibility
- Deliver live training, demos, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
- Support pre-sales technical engagement for complex and strategic deals — helping customers understand what's possible and how to get there
- Collaborate closely with Product, Engineering, Global Intel, and Sales to influence roadmap and improve offerings based on field intelligence
- Develop and share domain expertise, investigative techniques, and best practices that raise the capability of the wider GS team
We’re looking for candidates who have:
- Conducted or directly supported cryptocurrency investigations, blockchain intelligence work, or financial crime analysis in an operational environment
- Deep familiarity with blockchain ecosystems (BTC, ETH, stablecoins, DeFi) and how on-chain data is used in investigations, compliance, or intelligence workflows
- Delivered customer-facing technical solutions — whether investigative outputs, data products, or analytical workflows — in complex, real-world environments
- Worked directly with customers in law enforcement, national security, intelligence, compliance, financial crime, or security-focused domains
- Built insights from large or complex datasets and communicated findings to varied audiences — from analysts to executives
- Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
- Excellent English and Hindi
Required Technical Skills:
- Proficiency in Python and SQL for data analysis, transformation, and solution development
- Experience building notebooks, dashboards, and analytical workflows
- Solid understanding of data modelling, querying, and working with large datasets
- Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
Domain Expertise
- Substantive knowledge of at least one domain: financial and cyber crime investigations, sanctions and compliance, fraud, national security, DeFi/protocol security, tax, or private sector risk
- Understanding of how customers in your domain operate — their workflows, regulatory environment, and what success looks like for them
- Ability to apply domain knowledge to shape investigation approach, solution design, and customer advisory
Nice to have experience:
- Direct experience with Chainalysis products
- Background in law enforcement, intelligence, or military investigations
- Experience providing expert evidence or supporting legal proceedings
- Familiarity with compliance frameworks (BSA/AML, sanctions screening, MiCA, Travel Rule)
- Experience with data engineering tools and platforms (e.g., Databricks, Snowflake, cloud-based analytics)
- Published research, intelligence products, or thought leadership in blockchain analytics or financial crime
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Philippines; India; Mexico City, Mexico; Mexico; Cairo, Egypt; Brazil; Malaysia; Indonesia
Workplace: remote
About the Role
We are looking for a detail-oriented QC Reviewer to ensure the quality and consistency of robot manipulation video annotations produced by our annotation team. You'll review labeled video segments against a detailed style guide and reference examples, catch errors or inconsistencies, and provide clear, constructive feedback to annotators. This role is critical to maintaining the accuracy and reliability of training data used for robotics AI models.
What You'll Do
- Review completed annotations of robot manipulation videos across three levels of labeling detail (atomic motion, skill/subtask, task/goal).
- Cross-check annotator descriptions against all three camera views (overhead and both wrist-mounted cameras) to verify accuracy of described actions, object identification, and contact/grasp details.
- Verify full coverage of each video — confirm there are no gaps in labeling, including idle or pause moments.
- Check that descriptions accurately reflect what actually happened in the video, including failures, drops, or slipped grips — flagging any instances where outcomes were inaccurately described or "smoothed over."
- Evaluate annotations for adherence to the style guide: correct vocabulary usage, spatial/directional accuracy, consistent terminology for objects and actions, and appropriate language variation (avoiding repetitive phrasing).
- Identify recurring errors or patterns of confusion among annotators and report them to the team lead for calibration purposes.
- Provide specific, actionable feedback on rejected or revised annotations, referencing the style guide and reference examples.
- Participate in periodic calibration sessions with the team and client to align QC standards with evolving guidelines or edge-case resolutions.
- Maintain a QC log or tracking sheet documenting review outcomes, common error types, and annotator performance trends (as required by the project).
What We're Looking For
Required:
- Excellent written English and strong reading comprehension — you'll be evaluating precise, nuanced language choices, not just checking for typos.
- Exceptional attention to detail — able to catch subtle mismatches between video content and written description (e.g., a mislabeled grasp type, an incorrect object part, a missed failure event).
- Strong grasp of spatial/mechanical description (left/right, above/below, object parts like handles, lids, edges) to verify annotator accuracy.
- Ability to apply a detailed, structured style guide consistently and make sound judgment calls in ambiguous or edge-case scenarios.
- Comfort giving clear, specific, and constructive feedback to annotators (written feedback, not just pass/fail marks).
- Reliable, self-directed work habits, with the ability to work independently while meeting review turnaround expectations.
Nice to Have:
- Prior experience in a QC, editing, proofreading, or annotation review role.
- Experience with video annotation, data labeling, or transcription QA specifically.
- Familiarity with robotics terminology (grippers, end-effectors, manipulation).
- Experience with annotation tools such as Label Studio, including review/approval workflows.
#L1-CC1
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Philippines; India; Cairo, Egypt; Mexico City, Mexico; Mexico; Brazil; Malaysia; Indonesia
Workplace: remote
About the Role
We are looking for detail-oriented annotators to help label robot manipulation videos for AI training purposes. You'll watch short videos of robots performing manipulation tasks (filmed from three synchronized camera angles) and produce precise, structured, natural-language descriptions of the actions taking place. This work directly supports the development of robotics AI models and requires strong written English, sharp observational skills, and the discipline to follow a detailed style guide consistently.
What You'll Do
1. Watch short robot manipulation videos, each filmed from three synchronized camera views (an overhead view and views from each of the robot's two wrist-mounted cameras).
2. Break each video into time segments and write clear, natural-language descriptions for each segment.
3. Apply labels at three levels of detail for each applicable segment:
- Atomic motion (a few seconds) — a single small movement (e.g., "close fingers around the red handle")
- Skill / subtask (several seconds to ~20 seconds) — a complete, meaningful action (e.g., "pick up the red block by its edge")
- Task / goal (up to ~1 minute) — the overall purpose of a sequence of skills (e.g., "place all blocks in the container")
4. Ensure every moment of video is covered by a label at two or more of these levels — no gaps, including idle or pause moments.
5. Accurately describe exactly what happens, including when something doesn't go as planned (a dropped object, a failed grasp, a slipped grip). Precision matters more than making the robot look successful.
6. Cross-reference all three camera angles: use the overhead view to understand the overall scene and object identity, and the close-up wrist views to confirm exact contact and grasp details.
7. Follow a detailed style guide covering vocabulary for actions, spatial relationships, object descriptions, and manner of movement, applying it consistently across many episodes.
8. Participate in periodic calibration sessions to align your labeling with the team and the client's reference examples.
What We're Looking For
Required:
1. Strong written English — you'll write dozens of short, precise descriptive sentences per video and need to vary your language rather than repeating the same phrases.
2. Sharp attention to detail — able to distinguish small differences (a successful grasp vs. a fumble, a push vs. a drag, which specific object part is being touched).
3. Comfort following a detailed, structured style guide and applying it consistently, even in ambiguous or edge-case scenarios.
4. Basic comfort with spatial/mechanical description (left/right, above/below, naming object parts like handles, lids, or edges).
5. Reliable, self-directed work habits — this is often heads-down work with periodic check-ins rather than close supervision.
Nice to Have:
1. Prior experience with video annotation, data labeling, transcription, or QA work.
2. Familiarity with robotics terminology (grippers, end-effectors, manipulation) — helpful but not necessary, as the style guide is self-contained.
3. Experience with annotation tools such as Label Studio.
#L1-CC1
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Remote USA
Workplace: remote
ABOUT YOU
You are a technical product manager who owns what a model optimises for, not just the roadmap around it. You have real depth in recommendation and ranking systems, and you will own the recommendation engine behind the Xsolla Advertising Products: the ranking that decides which offers millions of players see, and in what order.
You hold the bar high for how decisions get made. You can read a readout and say plainly what it does and does not support. You connect model performance to revenue without overclaiming, and you bring a low-ego, people-first approach to work that spans ML, analytics, ads operations, and commercial teams.
If you are excited about using ML to build building the next generation of advertising, rewards and loyalty programs for mobile apps and games we want to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Own the recommendation engine as a product: ranking, relevance, and the model roadmap. Ranking quality is the product.
Set the objective the ranker optimises for, the constraints it works inside, and the guardrails and kill conditions that bound it. The target is eCPM today; what comes next is your call.
Own the metric definitions the whole team measures against, and settle the definitional questions that change the answer: gross against publisher-side RPU, app-load against impression-user denominators, mean of daily values against window totals.
Collaborate with on ML frameworks, experiment design, hold-outs, including pre-registered decision rules, power calculations, sample-ratio-mismatch checks, A/A validation, multiplicity correction, and named rollback triggers.
Collaborate with DS on readouts to evaluate model performace and readouts to business stakeholders readout: what the model did, what it cost, and what happens next.
Contribute the ranking perspective to the wider ads roadmap, including the seams where pricing, identity, and event telemetry meet ranking.
Qualifications & Skills:
6+ years in product management, with 3+ years owning a recommendation, ranking, personalization, or relevance system in production.
Deep understanding of experiment design and inference, including minimum detectable effect, statistical power, sample ratio mismatch, A/A testing, multiple-comparison correction, and pre-registration. You can tell when a readout will not support the claim being made from it, and you say so.
Working knowledge of the modelling itself: classification and regression, probability calibration, predicted conversion rate, expected-value objectives, and how the choice of objective changes model behavior.
Hands-on experience with ML and data platforms such as Snowflake, BigQuery, Spark, Airflow, dbt, MLFlow, Vertex AI, and feature stores.
Proven record of moving model changes into production traffic through a controlled experiment process, rather than shipping on a dashboard reading.
Knowledge of performance advertising economics and ad tech ecosystems, including eCPM, RPU, bid multipliers, campaign hierarchies, and attribution models.
SQL you write yourself, and enough comfort reading application code to verify a claim instead of taking it on trust.
Excellent written communication and stakeholder management across technical and non-technical audiences. Specs, decision records, and readouts are the output of this role, and other teams act on them without you in the room.
Bachelor's or Master's in Computer Science, Engineering, Statistics, Economics, or a related field.
Offerwall, rewarded advertising, loyalty and rewards programs and/or mobile app monetization experience is a plus.
Experience with a two-stage ranking system, where an external service supplies the base order and local logic adjusts it, is a plus.
Pricing, yield management, or marketplace experience alongside ranking is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Sr. Technical Product Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Corporate Security protects the environment Anthropic's people work in every day: their laptops and phones, their identities, the tools they collaborate in and the company data that flows through all of it. Everything that makes Claude what it is sits behind that environment. We keep company access on devices we manage, make those devices hard to compromise and right-size what any one of them can reach, while caring a great deal about the day-to-day experience of the people using them. The company is growing quickly and this team is growing with it, so we treat the work as an engineering discipline: controls as code and automation over queues, built to scale with headcount rather than strain against it.
As a Security Engineer here you'll drive significant parts of that work end to end. You'll set technical direction and turn it into shipped tooling. When a control collides with someone's workflow, you'll find the path that keeps them moving without giving up the protection. You'll be handed problems rather than task lists and you'll find as many yourself: threat-modeling the environment to surface what matters, fixing it and bringing the evidence that shapes what the team prioritizes next. This is a senior, hands-on individual contributor role.
Key responsibilities
Drive endpoint hardening across macOS, Windows, Linux, and ChromeOS, including device management configuration, application allowlisting, patching, and browser policy, favoring controls that are versioned, reviewable, and repeatable over one-off configuration
Extend device-trust and zero-trust access controls so company systems are reached from managed devices bound to the right person and carrying the right level of access, treating the experience of fellow employees as a design constraint rather than an afterthought
Build the automation and integrations that let the team scale with the company: joiner/mover/leaver automation across identity and device management, exception and expiry workflows, posture-driven policy, and Claude-assisted triage of review queues
Lead SaaS and identity governance, including third-party OAuth grants, delegated admin access, chat-platform apps, browser extensions, and software security reviews, turning recurring decisions into policy and tooling
Partner across the wider Security team, IT, and Engineering on telemetry, detections, and shared standards, and help define how a company that increasingly runs on AI agents does so securely and at scale
Minimum qualifications
Hands-on endpoint security engineering on macOS, Windows, Linux, or ChromeOS, such as MDM and declarative device management profile engineering, application allowlisting or binary authorization, system extensions and endpoint security frameworks, or their platform equivalents
Proficiency in Python and scripting languages generally; you architect and build integrations, automation, and internal tooling as a normal part of the job, and can write a detection when the work calls for it
Working depth in identity and access management, SaaS security, and zero-trust access
Threat-modeling judgment that finds the problems worth solving and the ability to scope them, define "done," and drive them to completion
Care for Anthropic's mission and the part corporate security plays in it
Preferred qualifications
Experience defining the scope and choosing the tooling for a security program rather than inheriting it
Experience shipping an enforcement change to a large user population: using data to find what will break before it does, staging the rollout, building the alternative path for affected workflows, and moving people onto it ahead of enforcement
Endpoint depth across more than one of macOS, Windows, Linux, and ChromeOS, with the judgment to harden for the threats that matter rather than to a checklist
Mobile security across managed and BYOD contexts, including protecting people and devices in higher-risk settings such as international travel
Experience bringing security governance to a modern SaaS environment, including third-party integrations, delegated access, and the long tail of internally built and AI-generated apps, in a way that speeds decisions up rather than slowing them down
Configuration-as-code, infrastructure-as-code, and CI/CD applied to corporate infrastructure
LLM-assisted security tooling you built that materially changed what a team could cover, and the judgment to know which work to hand to a model, which to keep, and how to combine the two
A track record of getting security controls adopted across an organization through influence and partnership rather than authority
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week.
As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality.
This role is hands-on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees.
This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day.
OUR SAN FRANCISCO OFFICE
- Baseten HQ Campus
- Up to 275 people onsite daily
- Growing rapidly
- Frequent visitors
- ~24,000 square feet
RESPONSIBILITIES
Events and culture
- Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates.
- Own location-based programming for your building.
- Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on-the-ground execution.
- Track budgets, contracts, and feedback to continuously improve quality and efficiency.
Office operations and facilities
- Serve as the first point of contact for employees and guests, creating a welcoming, professional experience.
- Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs.
- Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs.
- Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements).
- Partner with the IT team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably.
- Identify and implement process improvements that reduce friction and increase reliability.
Space and workplace logistics
- Support new hire onboarding logistics, including workspace setup.
- Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments.
- Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement.
- Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed.
REQUIREMENTS
- 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role.
- Strong vendor management skills, including working through issues quickly and professionally.
- Excellent organizational habits and follow-through, with comfort juggling multiple requests at once.
- Experience bringing people together and creating space for culture in a rapidly changing environment.
- High attention to detail and pride in running a tight, welcoming office.
- Clear written and verbal communication skills.
- Calm under pressure, adaptable, and proactive about solving problems before they escalate.
- Availability and interest in being onsite in our San Francisco HQ five days a week.
- Availability to accommodate early or late hours as needed for event production and onsite coordination.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Search is being rebuilt in real time. Millions of people now start with a question to ChatGPT, Claude, Gemini, or Perplexity, and the answer they get decides which products they try. When someone asks how to build an app, a website, or a tool for their business, Replit needs to be the answer.
We're hiring an AEO/GEO/SEO Lead to own how Replit gets discovered, across AI-generated answers and traditional search. This is a zero-to-one role. You'll define the strategy, then execute it yourself with AI-leveraged production, agency partners, and cross-functional teams behind you. You'll work daily with our Web, Growth, Brand, Content, Product, Engineering, and Analytics teams.
The fastest-growing AI-native companies have already turned AI answers into a primary acquisition channel. Your mandate is to do the same for Replit: grow AI referral traffic into one of our largest sources of new builders, keep our traditional search presence compounding, and make Replit the platform AI assistants recommend when anyone wants to build software.
Replit moves fast. We ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We're looking for someone who thrives in that environment: part strategist, part operator, part scientist of a channel that changes every month.
WHAT YOU'LL DO
- Own the AEO/GEO Strategy Define where Replit must show up across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews, for which prompts and buyer intents, and build the playbook to win those answers. Set targets, sequence the roadmap, and defend the strategy with data.
- Win Citations Across the Open Web LLMs cite what they trust: Reddit threads, YouTube videos, high-authority publications, community content, and well-structured owned pages. Build durable programs on each of these surfaces, understand the half-life of an AI citation, and keep Replit ranked as models retrain and retrieval systems shift.
- Run SEO End to End Own keyword strategy, on-page optimization, technical SEO, and content-driven organic growth in partnership with our Head of Web. Protect and grow search equity through a major site relaunch, and coordinate with our paid search team on keyword coverage.
- Build the Content Engine Produce and direct content designed for two readers at once: LLM crawlers and humans. Blogs, comparison pages, videos, and structured resources, created at volume with AI-assisted workflows and held to a high quality bar. The durable human work here is judgment: strategy, editorial quality, and distribution.
- Stand Up Measurement Build reporting for a channel that lacks perfect attribution: AI referral traffic, share of voice in AI answers, citation tracking, and downstream signups and revenue. Run controlled experiments, isolate what actually moves citations, and teach the rest of the company what you learn.
- Direct Agencies and Tools Own our agency and vendor relationships across search and AI visibility, plus the tool stack that powers tracking and production. Write the briefs, hold the quality bar, and decide what stays in-house.
YOU'LL BE A GOOD FIT IF YOU:
- Have 4+ years in growth marketing, SEO, content, or technical marketing (SaaS, technology, or developer-focused businesses a plus)
- Have owned a channel end to end and can walk through what you built, what moved, and the numbers behind it
- Have taught yourself a new channel or skill from zero and turned it into shipped results
- Use AI daily as a builder (automations, agents, dashboards, small apps you can show) and are forming your own point of view on how AI assistants find and cite sources
- Have working technical SEO literacy (crawling, indexing, structured data, site architecture) and the appetite to go much deeper
- Write clearly and quickly, and can direct people, agencies, and AI tools to produce content that earns citations
- Have a founder mindset: you identify gaps and fill them, move quickly, don't wait for someone else to define the playbook, and dig into the details with low ego\\
Bonus Points:
- Shipped AEO/GEO work with results you can show, especially if you helped make AI answers an acquisition channel
- Earned presence on surfaces you don't own: Reddit communities, YouTube, digital PR
- Hands-on with AI visibility and citation tracking tools (Profound, Peec, Ahrefs Brand Radar, or similar)
- Programmatic SEO at meaningful scale
- You've built with Replit or other AI building tools and understand our audience firsthand
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As the Analytics Engineering Manager at OnePay, you will lead a high-performing team focused on transforming raw data into actionable insights that drive strategic business decisions. Your work will directly impact our product, marketing, and business operations by ensuring data is accessible, reliable, and actionable. You will:
- Lead, mentor, and grow a team of analytics engineers responsible for building and maintaining robust data pipelines and analytical models
- Partner cross-functionally with Product, Engineering, Growth, and Operations to deliver scalable data solutions and reporting
- Establish and champion data best practices, governance, and quality standards across the organization
- Drive the design and optimization of our data analytics infrastructure, ensuring reliability and scalability
- Oversee analytics project prioritization, delivery, and stakeholder communication
YOU BRING
- 7+ years of experience in data engineering, analytics engineering, or business intelligence, with at least 2+ years in a technical leadership or management role
- Advanced expertise in SQL, Databricks, and dbt
- Experience architecting and scaling data transformation pipelines in a modern cloud environment
- Strong understanding of analytics best practices, including data modeling, testing, and documentation
- Track record of collaborating with multiple stakeholders (product, engineering, marketing) to deliver data-driven business impact
- Experience leading and developing high-performance technical teams
- Drive and proactivity – everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Consultant Relations VP, you’ll be embedded in the Strategic Alliances team and report directly to the Vice President of Consultant Relations.
As VP of Consultant Relations, you’ll own Garner’s most strategic relationships with the largest national broker and consulting firms and set how Garner shows up with advisors. You’ll be a known, trusted name to practice leaders across the industry, define the business-development plan for a national portfolio, and be accountable for turning those relationships into closed distribution at scale. It’s a role for someone with an existing rolodex who is seen as an educator and thought partner in the space.
What you will do
Own Garner’s relationships with the largest, most complex national broker and consulting firms, becoming the trusted, go-to name for practice leaders and SMEs and setting how Garner shows up with top distributors.
Define and drive the business-development plan for a national portfolio, consistently converting consultant relationships into closed distribution and firm-level data-licensing deals.
Orchestrate cross-functional resources at scale — Sales, Product, Marketing, Client Success, Operations — behind the biggest partnerships, and channel consultant insight into Garner’s go-to-market strategy.
Design the data-driven approach for the whole portfolio — contracting targets, timing, and closure rates — and use it to steer where the team invests.
Bring deep, current expertise across the major firms and the broader benefits ecosystem, reframing Garner’s value to each firm’s priorities as a credible educator and thought partner in the market.
What we're looking for
8+ years in employee-benefits consulting / broker or channel-alliances roles with national-firm scope, and your own senior rolodex across the major firms — you build and own trusted relationships end-to-end and set how Garner shows up with top distributors.
You operate with data rigor at portfolio scale: you design the goals, metrics, and tooling that track contracting targets, timing, and closure rates and steer where to invest.
You know the benefits-consulting and broker landscape cold — deep, current expertise across the major firms and the broader ecosystem — and are seen as an educator and thought partner to sophisticated buyers.
You orchestrate cross-functional resources at scale (Sales, Product, Marketing, Client Success, Ops) behind the biggest partnerships and channel partner insight into go-to-market strategy.
You drive national business development — targeting the right firms, generating and advancing pipeline across the portfolio, and closing distribution with little hand-holding, accountable for the number.
You influence at the executive level, synthesizing a market point of view and securing buy-in from senior external and internal leaders for cross-functional bets.
You bring hunger and a roll-up-your-sleeves bias at scale in a fast-moving environment, operating with accountability and authentic feedback.
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The total salary range for this position (inclusive of base and bonus) is $350,000 - $430,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk.
In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge.
A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks.
You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions.
What You’ll Be Doing
Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure.
Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented.
Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation.
Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues.
Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation.
Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings.
Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions.
Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation.
Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally.
What We Look For In You
Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure.
Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization.
Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements.
Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk.
Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action.
Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes.
Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting.
Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders.
Proven ability to influence geographically dispersed teams and senior stakeholders.
Nice to Haves
Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East.
Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies.
Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Brazil; Poland; Argentina; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Forward Deployed Engineer to work directly with clients on high ambiguity GenAI, agentic AI and AI-enabled workflow transformation initiatives. This role is designed for someone who can operate at the intersection of customer discovery, hands-on engineering, solution architecture, early delivery and production adoption.
You will work closely with client stakeholders and users to uncover the real operational problem, build thin end-to-end solutions with real systems and data, validate feasibility, shape the delivery path and stay involved through MVP or first production release to assure alignment with expected outcome.
ROLE MISSION
Your mission is to turn ambiguous customer problems into validated, production-grade AI solutions.
You will help Solvd move from “we can build this” to “we have proven this works in the customer’s real operating environment.” You will bridge presales, discovery, prototyping and delivery, while converting field learnings into solution blueprints and service accelerators.
YOUR RESPONSIBILITIES
- Lead discovery and solution shaping for GenAI / Agentic AI initiatives, working directly with client stakeholders, users and technical teams to understand workflows, systems, data and business constraints.
- Drive early-stage opportunities partnering with account executives, product analysts and technology SMEs to prototype, define scope, implementation roadmap and effort estimates.
- Translate ambiguous business problems into validated AI solution designs covering model strategy, data access, orchestration, tool use, integration patterns and production constraints.
- Build proof-of-concepts fast, prioritizing speed and impact over perfect design, technical spikes to validate architectural assumptions using real or representative systems and data.
- Evaluate and select appropriate AI frameworks, platforms and tools, including LLMs, vector databases, orchestration frameworks, cloud AI services and agentic tooling.
- Present, defend and explain complex AI, architecture and delivery concepts in simple, practical terms for both business and technical stakeholders.
- Stay involved through MVP or first production release to preserve context, support delivery teams and validate that the solution works in the customer’s operating environment.
- Define evaluation criteria for AI quality and business impact, including accuracy, groundedness, tool-call correctness, latency, cost, adoption and workflow effectiveness.
- Ensure proposed solutions adhere to security, compliance, Responsible AI, observability and production-readiness principles.
- Convert field learnings into reusable Solvd assets, including solution blueprints, evaluation frameworks and service accelerators.
OUR REQUIREMENTS
- A seasoned hands-on technical leader who has evolved from full-stack or server-side software engineering into the GenAI and agentic AI domain.
- Experienced in designing, prototyping and integrating systems that combine LLMs, agentic frameworks, enterprise data and business workflows.
- Proficient at combining established engineering patterns with emerging AI capabilities to deliver reliable, production-ready solutions.
- Skilled in guiding teams and clients through ambiguity - able to prototype rapidly, validate assumptions and converge toward delivery-ready designs.
- Comfortable engaging with executives, product teams, operational users and engineers alike, translating complex AI concepts into clear, actionable solution narratives.
- Pragmatic, curious, collaborative and obsessed with customer problem — equally focused on technical soundness, business value, user adoption and delivery readiness.
- 8+ years of experience in IT, including strong experience in software design and engineering.
- 2+ years of hands-on experience architecting or building GenAI or agentic AI systems using modern LLM ecosystems, such as OpenAI, Anthropic, Gemini, Azure AI or AWS Bedrock.
- Experience supporting presales solutioning, discovery, prototyping or early delivery for AI engagements.
- Strong understanding of LLM orchestration, retrieval-augmented generation, vector databases, prompt engineering and tool-calling patterns.
- Understanding of cost modeling for AI workloads, including token usage, inference scaling and hosting models.
- Proficiency with at least one major cloud platform, such as AWS, Azure or GCP, and its AI/ML service offerings.
- Demonstrated experience leading technical discussions with both engineering and non-technical stakeholders in presales, discovery or early delivery phases.
- Strong command of software engineering fundamentals, API design, integration patterns and production-readiness practices.
- Knowledge of modern software delivery practices, including CI/CD, containerization, observability and DevSecOps.
- Excellent communication, presentation and documentation skills, with the ability to articulate complex solutions clearly and persuasively.
OPTIONAL
- Prior experience as a Forward Deployed Engineer, Field Engineer, staff engineer, solution architect or technical product lead.
- Prior experience with traditional AI/ML systems, including model training, MLOps, data pipelines or feature stores.
- Familiarity with frameworks for agentic or multi-component AI pipelines.
- Exposure to Responsible AI, data privacy and governance frameworks.
- Hands-on experience with Databricks or Snowflake.
- Experience creating reusable solution blueprints, evaluation frameworks or technical accelerators.
- Industry-recognized cloud and AI certifications from Anthropic, AWS, Azure or Google.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: France
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're seeking an exceptional Customer Success Manager with deep expertise in the French public sector and government landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of French government organizations.
WHAT YOU'LL DO
STRATEGIC CUSTOMER PARTNERSHIP:
- Own the success, adoption, and growth of Cohere's French public sector customers, ensuring they realize maximum value from our AI solutions
- Build deep, trusted relationships with senior French government stakeholders, including Ministres d'État, Préfets, CIOs, digital transformation leads, and ministerial executives
- Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles (lois de finances), and unique constraints
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
- Define and track success metrics aligned with French public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
AI ADOPTION & IMPLEMENTATION LEADERSHIP:
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
- Lead secure AI implementation projects in complex French government environments, including sensitive systems and on-premises deployments
- Navigate the unique challenges of French public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes (marchés publics), and regulatory compliance requirements
- Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships
CUSTOMER ADVOCACY & PRODUCT INFLUENCE:
- Serve as the voice of the French public sector customers within Cohere, advocating for features and capabilities that address government-specific needs
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, French language support, and ethical AI
- Contribute to the development of French public sector-specific offerings, implementation playbooks, documentation, and best practices
- Share customer insights to inform Cohere's French public sector go-to-market strategy and positioning
- Represent Cohere at French government forums, working groups (groupes de travail), roundtables, and industry events
YOU MAY BE A GOOD FIT IF:
REQUIRED EXPERIENCE:
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or French government contexts
- At least 3-5 years working directly with French ministries, regional authorities, or public institutions in a technology, digital transformation, or consulting capacity
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs
- Deep understanding of how French government organizations evaluate, procure (following Code des marchés publics), implement, and govern technology solutions
- Active Confidentiel-Défense or higher security clearance (mandatory)
- Fluent French language proficiency—essential for working across the French public sector
FRENCH PUBLIC SECTOR & GOVERNMENT ACUMEN:
- Comprehensive knowledge of the French public sector ecosystem: central ministries, regional governments (régions), departmental authorities (départements), public enterprises, and critical infrastructure
- Knowledge of relevant legislation and frameworks: RGPD, loi Informatique et Libertés, ANSSI standards, accessibility standards
- Experience with French government cloud strategies and security frameworks: France Cloud, Souveraineté numérique
NICE TO HAVE:
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations
- Experience with specific French public sector digital transformation initiatives: France Relance, France 2030
- Direct experience working with French defense, intelligence, public safety, or national security organizations
- Background in management consulting, systems integration, or digital transformation consulting for French public sector clients
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
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