Location: US (EST)
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
ROLE
Morpho's Midnight launch brought fixed-rate, fixed-term lending onchain, and with it a set of credit markets that were never viable before. This role decides which of those markets Morpho pursues, what each one demands, and how to get there. It exists because the opportunity is far larger than the team can chase at once, so the sequencing has to be right.
RESPONSIBILITIES
- Own Morpho's strategy for expanding into new credit markets, building the framework that sizes and sequences each opportunity so the team goes after the ones that will gain real traction.
- Size net new markets including custodied Bitcoin, tokenized equities, undercollateralized credit and credit card receivables, using market data and competitive dynamics to decide where Morpho moves first.
- Build and run the process that surfaces what institutions actually need across a range of use cases and industries, so Morpho knows which problems to solve to unlock each loan type.
- Work with protocol, engineering, solutions, partnerships, marketing and legal to decide where Morpho builds and where it partners, then ship multiple zero-to-one loan categories.
- Design and run proof of concepts with new counterparty types, then use the results to scale a proven model across the rest of that market.
- Map the regulatory, compliance and registration requirements attached to each new market and factor them into which opportunities Morpho takes on, and in what order.
WHAT SUCCESS LOOKS LIKE
First 30 days
Ramped on the lending stack and what Midnight makes possible. Has met markets, solutions, partnerships and protocol, and mapped the credit opportunities already in play.
First 3 months
You drove delivery of a proof of concept for a new loan market, and helped the team size the broader landscape of where to move next.
First 6 months
You've shipped experiments across several categories and developed internal consensus on our strategy to expand morpho into new markets.
MUST HAVE EXPERIENCE & SKILLS:
- Proven track record taking products from zero to one in greenfield markets.
- Experience in crypto, traditional finance, or fintech, with a working grasp of how credit markets function.
- Experience shipping products with regulatory or compliance requirements.
- Excellent written and verbal communication across technical and non-technical audiences.
- Ability to create clarity and drive decisions in highly ambiguous environments
- Fast synthesis, with the ability to ramp on unfamiliar industries and markets quickly.
- Team-first mindset, low ego.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
УдалённоWe welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
Location: Lisbon, Portugal
About the Role
iCapital is looking to hire a SOC Manager to join its Global Information Security team, based in Lisbon, Portugal. This role manages the day-to-day operations of the Security Operations Center (SOC) and leads the team of analysts who monitor, triage, and respond to security alerts. The SOC Manager provides situational awareness through detecting, containing, and resolving cyber security threats using a comprehensive set of technologies including IDS, IPS, DLP, SIEM, SOAR, AWS, SaaS Security, and firewall technologies.
This is a people-management role focused on keeping the SOC running smoothly – coverage, runbooks, triage, and escalation – while developing the analyst team. The SOC Manager works closely with the Cyber Case Manager to ensure incidents flow into case management and are tracked through to closure, and partners with Threat Detection Engineering, Cloud Security, Incident Response, and other Information Security teams to strengthen the firm’s overall cyber resiliency. Based in Lisbon, the role helps provide security operations coverage across global time zones. This role reports to the Security Operations Leader.
Responsibilities
Manage the day-to-day operations of the Security Operations Center, ensuring monitoring, alerting, triage, and incident response run effectively across the operating day.
Lead, mentor, and develop a team of SOC analysts – including scheduling, shift and on-call coverage, performance management, hiring, and onboarding.
Establish and maintain runbooks, playbooks, incident-handling procedures, and daily, weekly, and monthly security checklists.
Operate, tune, and manage the SIEM and SOAR platforms; maintain alerts and dashboards that surface key security events and provide security assurance.
Triage and escalate incidents quickly and effectively, setting priorities for the SOC team and coordinating response with other teams across the firm.
Partner closely with the Cyber Case Manager to ensure incidents flow into case management and are tracked to closure, and to keep the team aligned to case-driven priorities.
Work alongside Threat Detection Engineering, Cloud Security, Incident Response, and other Information Security teams to improve the firm’s security posture.
Measure and report on the state of the firm’s cyber security defenses, including operational metrics and regular reporting to leadership.
Serve as an escalation point for high-severity incidents, including outside standard business hours as needed.
Drive the evaluation, selection, and configuration of key security tools to enhance Cyber Security Operations.
Qualifications
5-8 years of experience in security operations, including 1-3 years leading or managing a SOC or security operations team.
Demonstrated people-management experience – leading, mentoring, scheduling, and developing analysts.
Hands-on experience with the setup and management of a SIEM, preferably Splunk.
Experience with SOAR and a strong understanding of the incident-response lifecycle and frameworks such as NIST and MITRE ATT&CK.
Knowledge of Linux, Windows, and macOS operating systems.
Experience with cloud infrastructure, AWS preferred.
Strong coordination and stakeholder-management skills, with the ability to liaise across teams and report to leadership.
Professional fluency in English to support a global team.
Attentive, organized, and detail-oriented, with solid problem-solving and analytical skills.
Excellent written and verbal communication skills..
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Europe
Workplace: remote
Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.
Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins.
We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts.
Now we're looking for a driven Middle FP&A Analyst — someone who owns financial reporting end-to-end and turns numbers into insight the business can act on.
The role
You’ll own financial reporting and business-facing analytics across our largest brand scope (Belkins); working alongside our finance team in a peer/support relationship, not a managerial one.
You’ll report directly to Olha Boyko, and your analysis will feed straight into decisions made at the C-level.
What you’ll be doing
Preparing monthly management reporting packages (P&L, CF) with variance analysis and business insights
Taking full ownership of the budgeting and rolling forecasting cycles, ensuring accuracy, timelines, and cross-functional alignment
Improving and automating reporting processes, including data consolidation and dashboard development
Developing and maintaining financial models for new and existing business directions, supporting leadership decision-making
Staying closely connected to the business day to day — tracking Delivery and Sales KPIs that move revenue, flagging risks before they surface, and staying on top of invoice deadlines and month-end close
What you bring
3+ years
of experience in financial analysis, preferably in IT, SaaS, or marketing-driven businesses
Solid grounding in accounting principles (US GAAP), with hands-on experience across P&L, balance sheet, and cash flow
Advanced financial modeling, budgeting, and forecasting skills
Advanced Google Sheets skills (complex formulas, QUERY, pivot tables, data structuring)
Business-oriented mindset — you interpret numbers into insight, not just report them
Upper-Intermediate English
or higher
Bonus points:
SQL experience & AI tools
What’s special about working at Belkins
Direct visibility into C-level decision-making — your analysis isn’t filed away, it’s acted on
A real path to seniority: growth here means more business impact and scope — no people-management track required to get there.
A dynamic, modern environment that keeps evolving its tools and processes (AI included) and leans on knowledge-sharing
A motivated team that’s building the finance function as the company scales
You’re our kind of person if you
You take ownership without waiting for a ticket to tell you what’s next — you flag risks before anyone asks
You’re structured and detail-oriented, but flexible when priorities shift fast
You look at a spreadsheet and think what does this mean for the business, not just is this accurate
You partner easily across teams — Delivery, Sales, Accounting — without needing a rigid handoff process
What to expect in our process
Screening call with the recruiter
(30–45 min) — background, motivation, English level, comp expectations.
Test task (up to 1h)
— a practical case on modeling, budgeting, and data structuring
Interview with the Hiring Manager
(Olha) — competency deep-dive on financial modeling, business-oriented thinking, and ownership
Final interview — Heads & Culture
— leadership alignment and the bigger picture
If this all sounds like the right challenge, go ahead and apply.
If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Business Development Representative (Denver)
About the role
Fivetran and dbt Labs are looking for a Business Development Representative (BDR) in Denver to start the conversations that win us our next customers. As part of the Sales organization, you will work side by side with our Sales Directors and Account Executives to break into new business accounts and book meetings with decision makers at every level.
This is primarily an outbound role. Most of your time goes to mapping accounts, finding the right people and starting conversations, with a share of inbound leads mixed in. You will also help shape our outbound strategy and team processes as the team grows.
Location:
Denver, CO (hybrid). This is a full-time position, and candidates must be located in Denver and able to work in the office three days a week (Tuesday, Wednesday and Thursday).
What you'll do
Outbound prospecting (the core of the role)
Map target accounts and identify key decision makers, from C-level to data analysts.
Run personalized outreach by phone, email and LinkedIn, starting from pre-built cadences by industry, persona and use case and tailoring them to each account.
Run team plays, such as Snowflake customer and SAP use cases.
Learn what data challenges prospects face, explain what we do for companies like theirs, and secure sales-qualified opportunities for Account Executives.
Inbound leads
Respond to and qualify inbound leads, and set meetings for Sales Directors and Account Executives.
Team and growth
Partner with Account Executives, Marketing and Alliances to drive pipeline and exceed goals.
Log activity and categorize lead information accurately in Salesforce.
Help define our outbound strategy across channels, and iterate on team processes as we scale.
Master our consultative, Command of the Message, and Challenger sales approach, while developing enough fluency in dbt and Fivetran to articulate how the combined platform drives business value.
Tools you'll use:
Salesforce, Outreach.io, LinkedIn Sales Navigator, Nooks, ZoomInfo and various AI tools.
What you bring
You are a good fit if you:
Have 6+ months of inbound or outbound sales or sales development experience, including hands-on outbound cold calling.
Have prospected into business customers and are comfortable with both VP-level and individual-contributor pitches.
Communicate well, verbally and in writing, with strong grammar.
Have a high-level understanding of the data and analytics space.
Collaborate well in a fast-paced environment and manage a high volume of work efficiently.
Are values-oriented and share our company values.
You'll have an edge if you:
Have 1+ years of previous SDR/BDR outbound experience.
Have prior experience in analytics, ETL, BI and/or open-source software.
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Peer Interview
Final Interview: BDR Challenge
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$80,000
—
$100,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Sydney, New South Wales, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role:
We're hiring a Business Development Representative to join our Sydney office and help accelerate pipeline generation across our Commercial and Enterprise business segments. This is a full-time position based out of our Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two-three days in the office each week to connect and build as a team.
As a BDR you’ll partner closely with Sales Directors to identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
In this role, you can expect to:
Generate qualified pipeline through outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline target
You are a good fit if you:
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
Fluent in English. Bonus points if you're bilingual
You'll have an edge if:
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
Compensation & Benefits:
Salary:
We offer competitive compensation packages commensurate with experience, including salary, equity, and performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
Equity StakeBenefits - dbt Labs + Fivetran offers:
20 PTO days annually
Excellent healthcare
Paid Parental Leave
What to expect in the interview process (all video interviews unless accommodations are needed):
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Interview with Peer
Final Interview - SDR Challenge
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Yerevan
Workplace: OnSite
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐THE PRODUCT LEAD ROLE ⭐
The Product Lead for Armenia will drive Alan's product strategy and execution in supporting the transformation of healthcare in Armenia. This role involves leading dedicated product teams (designers, engineers) while coordinating with global product areas and a local operations team to deliver on Alan's contractual obligations and member experience goals.
📈KEY OUTCOMES📈
1. Develop and execute a product strategy that serves both the government's public health objectives and the members' experience, supporting our targets in terms of coverage rollout, member satisfaction, and operational reliability under the concession's contractual commitments.
2. Lead product crews to deliver product enhancements and new features, demonstrating effective leadership and prioritization across parallel workstreams with shared dependencies.
3. Collaborate with global product areas to ensure the Armenian system benefits from global innovations, adapting them as necessary to fit the B2G model and local healthcare context.
4. Partner with the local operations team, government relations, customer care, and the national health IT platform to align product development with operational readiness and regulatory expectations.
5. Implement data-driven decision-making processes, utilizing analytics to inform product strategy and measure the impact of product changes on member access, operational efficiency, and government trust.
6. Foster a culture of innovation and continuous improvement within the product team, encouraging experimentation and learning from both successes and failures.
⭐IS IT WHAT YOU ARE LOOKING FOR?⭐
️
YOU MAY BE A GREAT FIT AT ALAN IF YOU HAVE:
- At least 10 years of experience in a product-related role (Product Manager, Founder, Business strategy) with a track record of delivering complex systems at scale.
- A history of working on software products that delight users in a fast-paced environment from ideation to release.
- Proven experience in product management, ideally involving B2G, public sector, or regulated environments where the end user and the paying entity are different stakeholders.
- Strong analytical and strategic thinking skills, with the ability to translate complex data into actionable product strategies under high uncertainty and political sensitivity.
- Excellent leadership and communication skills, capable of leading cross-functional teams and collaborating with stakeholders ranging from engineers to government officials.
- Fluent in English. Proficiency in Armenian is a strong plus.
- Experience in healthcare, insurance, or government services is a plus, but not required.
- (As a plus) Ability to work with distributed teams and coordinate efforts across different geographical locations.
We are looking for someone who wants to build something meaningful from the ground up, with a high level of ownership and a lot of room to shape the role.
We hire people, not roles. If this opportunity speaks to you, we would love to hear from you.
Location: New York; New Jersey
Workplace: hybrid
About the Role:
The hiring problem you'd be solving
We build AI systems that enterprises run their business on. Production systems inside banks, insurers, and health systems, where our engineers embed with the client, learn the work, and own the outcome. We call them Forward Deployed Engineers and Forward Deployed Executives. These people hold design conversations with a Chief Data Officer on Tuesday and ship to production next Monday.
We are hiring a Recruiter to help us scale our FDE/FDX, Product, and GTM teams. Beyond filling roles, you will help build the community around Provectus. You'd own our US talent community strategy.
Five open reqs at a time, none of them generic. We would rather you run five properly than twenty badly.
Location:
Hybrid, New York: 2-3 days onsite
Type:
Full-time (W2) or contract
What You'll Do:
Full-cycle hiring across the US
for Forward Deployed Engineers (software, AI/ML, architects, leads), Forward Deployed Executives, Product Owners, and Business Development Managers. Intake to offer.
Direct sourcing
as the primary channel. LinkedIn, GitHub, community channels, referrals. Passive candidates doing the most consequential AI work, not the ones already looking. You'll build and keep the talent maps for these profiles in financial services, insurance, healthcare, and life sciences.
Partnership with the hiring managers.
You'll run calibration with them and bring market data when a scorecard doesn't match what exists.
Architect and execute Provectus's talent community strategy in the US.
Meetups, workshops, hackathons, university programs, and the AI/ML communities our candidates actually spend time in, so the engineers we want know who we are before we reach out. You don't need to have run events before. You need to want to help with that, and there's a budget and support from marketing when you do.
The US hiring picture.
Talent market intelligence, compensation benchmarking, and how we position Provectus against the companies competing for the same engineers.
What you'll bring:
2+ years of full-cycle recruiting, ideally somewhere technical, fast-moving, or consulting-shaped
Proven track record hiring senior technical profiles — AI/ML engineers, software engineers, architects, or consulting leaders
Direct sourcing as a real skill. You can build a market map from scratch and write outreach a senior engineer actually answers.
You already use AI in your own workflow. Come ready to show us what and how. This is one place where being early in your career is often an advantage.
Excellent communication and stakeholder management skills
Highly organized and comfortable with ambiguity in a distributed, global team
Based in the New York / New Jersey area and able to be onsite [2-3] days a week
Nice to have:
experience at a consultancy or embedded delivery model, GTM or sales hiring, prior event or community building.
Where this goes:
This is a growing US function. The person who does this well takes on more of the community mandate, more senior searches, and a path toward owning the US talent function. We'll talk about that trajectory.
What We Offer:
Direct impact on Provectus's growth in the US market with direct visibility to leadership.
Access to the Provectus Learning Hub, Claude Code certification support, and access to Anthropic's frontier models as part of our Strategic Partnership
Collaborative culture that rewards ownership, curiosity, and continuous learning
B2B contract model or Full-time W2 model.
Base $120-150k. Final offer reflects experience, skills, and market data.
Health, vision, and dental insurance; 401(k) matching; unlimited vacation; 401(K) matching plan (in case W2).
About Provectus:
Provectus
is an AWS Premier Partner and an Anthropic Strategic Partner working at the front edge of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable outcomes through bespoke applications, managed services, and advisory work. We focus on Financial Services & Insurance and Healthcare & Life Sciences, with offices across North America, LATAM, and EMEA.
Hiring process:
30-minute intro call with Head of Talent Acquisition
60-minute deep dive into your experience and a conversation about one of our live reqs and how you'd approach that market
30-minute call with a Head of People Operations
On-site meeting with the CEO
Location: Riyadh, Saudi Arabia
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSION
We are building Alan's Care function in Saudi Arabia, and you will be the person who makes sure every member trusts Alan when they need us most. You'll build the function from zero: process, tooling, quality bar, then scale it, while handling the conversations that matter most yourself.
Founding the function
- Handle directly the member contacts that stay in-house: admin requests, escalations, complex cases.
- Write the scripts, guidelines, and documentation that make Care work in Saudi from day one.
- Shape the operating model on the ground together with the GM Saudi and the global Care community: opening hours, shift coverage, tooling setup (Intercom and others), and how traffic splits between in-house and externalized support.
What success looks like: a documented, working Care operation that can pass regulatory scrutiny and handle real member conversations from launch.
Owning quality on externalized support
- Own the quality bar for everything we externalize: review calls and tickets in Arabic, coach our outsourcing partner's agents, and close the loop between what members experience and what we improve.
What success looks like: externalized conversations meet Alan's quality bar, and gaps get caught and fixed before they become member complaints.
Owning regulatory accountability
- Own the complaint-handling policy and the regulatory SLAs on complaints.
- Prepare the documentation and readiness for the Insurance Authority inspection.
What success looks like: Alan passes Insurance Authority inspection with a clear, accountable answer on every complaint-handling question asked.
You won't be building this alone. You'll have the full support of Alan's global Care Ops team on process design, tooling, forecasting, and planning, the same team behind our Care launches in France, Belgium, and Canada. You bring the on-the-ground execution and Arabic-language expertise; they bring the playbooks and cross-market experience.
👀 WHO WE ARE LOOKING FOR
- You are a founding operator. You've built an operational function from scratch before, or you're ready to do it for the first time with real ownership.
- You are hands-on in ambiguity. You're happy to answer tickets yourself on day one while designing the system in parallel. Some decisions on coverage model and tooling are still being finalized, and you'll help make them.
- You are AI-first. You're excited to work on automation and tooling, not just process.
- You lead with ownership and directness. You hold an outsourcing partner accountable to a quality bar without hesitation.
- You are genuinely energized by great customer experience. When a member is frustrated, you don't just close the ticket, you make sure they walk away feeling cared for.
- You understand the member's stakes. Ideally, you've seen pre-authorization, claims, or member frustration points up close, in health insurance, health services, or a comparable regulated environment.
⭐️ REQUIREMENTS FOR THE ROLE
Must-haves
- Saudi national.
- Fluent in Arabic and English, spoken and written. Both are mandatory: Arabic for the QA work on Arabic-language conversations, English for collaboration with the global Care community and cross-functional teams.
- Comfortable operating with significant ambiguity: building the system and doing the work at the same time.
- Strong ownership and directness, including holding an external partner accountable to a quality bar.
- Genuine interest in AI-first tooling and automation.
Nice-to-haves
- Health insurance, health services, or financial services background; understanding of pre-authorization, claims, and member frustration points in Saudi Arabia.
- Experience building or scaling an operational/support function from scratch.
- Familiarity with the Saudi regulatory environment (Insurance Authority requirements).
Level target: B1-C1 on Alan's level grid.
⭐ WHAT WE OFFER
- A world-class team to lean on: you won't be alone. You'll have the full support of Alan's global Care Ops team, and the full team's playbooks from launching Care in France, Belgium, and Canada.
- Real ownership and impact from day one, on a function you build yourself.
- As the team scales, this role has the potential to grow into leading a local team.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
Data trust is becoming one of the most important challenges in the era of AI analytics.
Self-service analytics has always required strong foundations. Now, with the rise of LLMs and AI agents, the opportunity is bigger, but so is the risk. Pointing an AI assistant at a warehouse can create a false sense of precision if the underlying data model, definitions, documentation and ownership are not clear.
As a Data & AI Governance Specialist at seQura, you will help build the foundations that allow teams to find, trust, understand and apply data and AI safely, autonomously and responsibly.
You will work at the intersection of business, data, AI, legal, privacy and security teams, translating complex requirements into clear workflows, usable standards and technical solutions.
What challenges you'll be solving 🚀
Collaborate with domain stewards and analysts to maintain a unified data dictionary, clear business metric definitions and AI model documentation.
Partner with Core Data, Data Science & AI, Business and Engineering teams to implement automated data quality checks across pipelines, health and performance monitoring dashboards/alerts.
Manage and improve the data catalog, AI model inventory and model registry so assets are organized, searchable, well documented and easy to understand.
Help Data Champions and AI Owners succeed by giving them clear templates, training, tooling and documentation rather than relying on manual approval gates.
Act as the operational bridge between Legal, Privacy, Security and Data & AI teams to support GDPR, SOC 2 and EU AI Act readiness.
Champion a culture where quality and responsible AI are collective responsibilities, supported by automation, ownership and practical enablement.
About the Data team
🧩
Team mission
To amplify seQura’s value by enabling anyone to autonomously find, trust, understand and apply data and AI to make smarter decisions.
What we own
You will join the Data & AI Governance vertical, working closely with the Data Governance Lead, the wider Data & AI team and business stakeholders across seQura.
This team owns the foundations that make self-service analytics and responsible AI possible: metadata, documentation, ownership, quality standards, lineage, data and model discoverability, access governance and AI risk workflows.
How we work
Data is treated as a product
, with clear ownership, quality standards, and consumers.
Governance acts as an enablement layer
, rather than a blocker.
Self-service systems are prioritized
over manual approval processes.
Close collaboration with domain experts
helps turn business knowledge into reusable, trusted data assets.
What to expect in the next 90 days
🏁
Month 1
You will onboard into seQura’s Data & AI organization, understand how our data model, access groups and governance practices work today, and start researching the semantic layer foundations needed to support reliable AI-assisted analytics.
Month 2
You will start working on metadata and ontology graph initiatives, helping connect business concepts to the right data entities, definitions and ownership structures.
Month 3
You will contribute to warehouse optimization and access marketplace initiatives, helping make governed data assets easier to discover, request, use and maintain across teams.
Tech stack & environment
🛠️
You will work with tools and systems that support data cataloging, metadata management, self-service analytics, data quality, access governance and documentation.
What you’ll need 🤝
Must have:
Ability to translate business, legal or privacy requirements into practical solutions with technical teams.
2 to 5 years of hands-on experience in any of these areas: Data Governance, Data Quality Engineering, Analytics Engineering, AI Operations or a related area.
Experience working with data teams to implement policies, standards or governance practices in real systems.
Experience operating modern data catalog, metadata or documentation tools.
Strong communication skills across business stakeholders, technical data teams and legal or privacy teams.
Strong analytical ability to trace data quality issues back through pipelines, models or workflows and support root-cause resolution.
A self-service mindset: you prefer clear standards, automation and enablement over manual approval gates.
Nice to have:
Practical understanding of AI and ML lifecycles.
Experience with Generative AI application patterns.
Understanding of AI cataloging, model inventories or model registries.
Familiarity with AI bias detection or mitigation practices.
Working knowledge of foundational AI privacy and regulatory requirements, including the EU AI Act.
Experience with OpenMetadata, Metabase, Omni, Redshift, Claude or similar tools.
Experience supporting semantic layer, ontology graph, access marketplace or data ownership initiatives.
Working knowledge of foundational data privacy requirements such as GDPR and SOC 2.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Office workshops and meet-ups to encourage community participation and career growth.
Hybrid work from Barcelona
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with People Team
Hiring Manager interview
Technical take-home assessment
(async)
Live Peer review of the assessment
Meet the team
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: NZ: Wellington: Xero One (19-23 Taranaki St); AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role / impact
This is a rare chance to shape how an entire technology organization works in the AI era. Rather than shipping another standalone AI feature, you'll build the shared platforms and operating models that make AI-native delivery possible across Xero, spanning AI harnesses that help teams build faster with the right guard rails, gateways that makes using models safe and efficient, and agents that help reduce toil.
You'll drive initiatives spanning across the full delivery lifecycle, combining strategy, execution and measurable organizational impact. You'll drive decision-making across products and teams, connect work happening in different phases of development, and train and coach others to build strong AI product practice. In line with our value to Go Bold, you'll set goals that stretch the team and help rethink, and not just solve, the problems in front of you.
The team / how they connect
This group shapes how products connect to Xero's wider AI strategy and objectives, and looks after the tools and ways of working that help thousands of Xeros deliver value. You'll build close relationships with Engineering, Security, Data and several other teams, keeping decisions joined up across the business.
The team is currently working on / Initially, you will focus on
- Building and scaling the shared capabilities behind Xero's AI-native delivery model.
- Aligning stakeholders on strategy and priorities, and setting baselines for adoption, delivery speed, cost, quality and technology health.
- Publishing quarterly roadmaps, operating model and governance approach for the initiatives.
- Moving the highest-value workflows from pilot into repeatable adoption
Where and how you can work
We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
Here are some of the things we are looking for, for this role
- You bring strong platform product management experience, ideally across developer tools, infrastructure, data or AI.
- You think in systems, comfortably joining the dots across various phases and teams.
- Translating complex technical possibilities into clear outcomes and investment decisions comes naturally to you.
- Your approach to discovery, delivery and measurement is outcome-focused, and you know how to prove what's working.
- Ambiguity, evolving technology and incomplete information don't throw you off course.
- Curiosity and pragmatism sit alongside the resilience to turn early experiments into scalable products.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Yerevan, Armenia
Sperasoft is looking for a talented, experienced 3D vegetation Artist who can create different types of plants and organic (trees, bushes, grass, etc.). If you are keen on vegetation creation and would like to be a part of a great team, working on new IP, we are waiting for you!
Responsibilities
Develop, maintain, and create real-time vegetation game assets going through full 3D pipeline (modeling, sculpting, texture creation, retopology, UV, etc.) in Unreal Engine 5;
Develop sets of plants for different biomes;
Analyze, plan, and collect references for the assets; work with concepts/references and according to the guideline;
Ensure a proper integration for every asset you create considering technical and gameplay constraints;
Obtain Lead Artists guidance and approval as required to advance tasks;
Continue to refine artistic abilities and learn new software packages and/or in-house tools;
Coordinate with Senior and/or Lead Artists with mentoring Junior 3D Artists as well as sharing best project practices with them;
Contribute to the team-oriented environment
Requirements
Experience in vegetation modelling in game industry;
Strong understanding of 3D modeling tools used in vegetation production (either 3D Max, Maya, Blender, ZBrush, Speed Tree or Houdini);
Strong understanding of Texture creation tools (either Photoshop, Substance Designer or Substance Painter)
Experience in any Game Engine, such as Unreal Engine 5, Unity or others is a plus;
High-poly sculpting in Zbrush is a plus;
Good understanding of modern pipelines and requirements for game development;
Teamwork skills;
A creative, collaborative and innovative mindset;
Excellent communication and interpersonal skills.
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Additional benefits – care bonus to cover health, educational and safety needs, corporate parties and team buildings and many more others
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-10+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience in financial services, such as banking, fintech, lending, payments, insurance, mortgages, or wealth management.
- A track record of taking products from ambiguous customer problems through launch and meaningful scale.
- Strong technical fluency and the ability to reason about APIs, data flows, system architecture, AI systems, integrations, and failure modes.
- Exceptional product judgment, including the ability to balance customer needs, speed, reliability, risk, and long-term platform leverage.
- Experience working directly with enterprise customers and communicating effectively with both executives and deeply technical teams.
- A builder mindset: you prototype, investigate, and work hands-on rather than relying solely on process.
- Clear, structured communication, with the ability to explain complex technical and AI concepts to diverse audiences and create alignment in fast-moving, ambiguous environments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Chicago, United States
Workplace: remote
What You'll Do
Lead new business development for AI Digital’s Smart Supply offering, with a focus on holding companies and their agencies.
Build relationships with media planners, buyers, programmatic and investment teams, and senior media leaders.
Identify new opportunities through outreach, networking, meetings, and industry events.
Turn account segmentation and mapping into clear sales and outreach plans.
Manage and develop an initial team of three BDRs, with the potential to grow the team.
Improve sales processes, strategies, and best practices for the Smart Supply business development function.
Partner with Revenue, Growth, Strategy, and other internal teams.
Represent AI Digital at client meetings and industry events, with regular travel to key markets.
What You Bring
Strong business development or sales experience in ad tech, programmatic advertising, digital media, or a related field.
Proven success generating new business and building a sales pipeline.
Experience selling into major holding companies and navigating agency structures.
Strong understanding of media planning, buying, programmatic, and investment teams.
Experience managing and developing a business development or sales team, ideally with 3–4 direct reports.
Ability to build strong relationships with senior stakeholders and key decision-makers.
A proactive hunter who can create and execute effective sales strategies.
Strong communication, presentation, and negotiation skills.
Willingness to travel regularly.
Must be based in Chicago, New York, or Los Angeles.
What You Get
Competitive salary
that values your expertise.
Work from anywhere:
fully remote to suit your lifestyle.
Unlimited PTO
that we actually encourage you to use — for adventures, recovery, or just because.
Growth-focused environment
: access to learning resources and clear pathways for growth.
Fun team events:
from virtual pasta-making to yoga sessions, we make remote feel close.
A culture of trust:
we cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.
Health insurance and ClassPass coverage:
supporting your well-being both inside and outside of work.
Reimbursement of work-related commute expenses.
Hiring Flow
Screening Interview (up to 45 minutes):
initial conversation with a recruiter.
Initial interview with the hiring manager (up to 30 minutes):
a meeting with Cole Crawford to assess team fit and discuss role-specific responsibilities, expectations and workflows.
Interview with SVP of Revenue Operations and Business Development (Up to 30 minutes):
meet with James Long for an in-depth discussion of your experience and skills.
Final interview with CRO.
Offer:
if successful, you’ll receive an offer to join our team.
Key Responsibilities:
— Serve as a trusted, consultative partner to clients post-sale, ensuring they achieve measurable value and success with the organization’s products and services.
— Maintain a deep understanding of clients’ industries, business objectives, and market challenges to provide relevant recommendations and insights.
— Assist in client onboarding, product implementation, and training to ensure a smooth and effective customer experience.
— Proactively engage with clients to ensure product or service functionality, identify potential issues early, and provide solutions that maximize satisfaction.
— Collaborate cross-functionally with sales, marketing, product, and technical teams to align on client goals and ensure consistent delivery of service.
— Track key success metrics, such as client engagement, adoption rates, renewals, and churn, to measure and drive customer health and satisfaction.
— Identify opportunities for client growth, including up-sell and cross-sell potential, by aligning product capabilities with customer needs.
— Conduct regular business reviews with clients to evaluate performance outcomes, gather feedback, and recommend enhancements.
— Develop and maintain documentation for client accounts, including activity records, success plans, and performance summaries.
— Act as a client advocate within the organization, communicating feedback to improve product features, services, and support.
— Stay current with industry trends and product developments to serve as a knowledgeable resource for clients.
Qualifications:
— Bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred.
— 3–5 years of experience in customer success, account management, or client services, preferably in a SaaS or technology-driven environment.
— Proven ability to manage customer relationships and deliver measurable results in retention and satisfaction.
— Strong communication, interpersonal, and presentation skills.
— Analytical mindset with experience using customer success metrics and tools to measure engagement and performance.
— Proficiency with CRM and customer success software (e.g., Salesforce, Gainsight, HubSpot, ChurnZero).
— Excellent problem-solving skills and ability to anticipate client needs.
— Strong organizational skills with the ability to manage multiple clients and priorities simultaneously.
— Collaborative and customer-oriented mindset with a passion for driving client success.
Benefits:
— 100% company-paid medical, dental, and vision plans.
— Unlimited Flexible Time Off.
— Personalized career roadmap for each employee.
— Professional development through training and educational opportunities.
— Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
The KH Finance & Revenue Cycle Management (RCM) Specialist will be responsible for overseeing the financial management, healthcare revenue cycle, insurance claims, billing validation, reconciliation, budgeting, and financial reporting activities for KAUST Health.
The role will work closely with KAUST Health leadership, Finance teams, healthcare operators, insurance companies, and other stakeholders to ensure accurate and timely processing of invoices, quotations, insurance claims, and payments.
The position will play a key role in reducing claim rejections and denials, improving collections, identifying financial discrepancies, maintaining budgetary control, and ensuring transparency and compliance across healthcare financial and revenue cycle activities.
Key Responsibilities
Review and validate healthcare invoices, quotations, and financial transactions for accuracy and compliance.
Manage and monitor healthcare Revenue Cycle Management (RCM) and insurance claim processes.
Validate insurance claims and ensure accurate and timely submission to insurance companies.
Monitor claim rejections, denials, resubmissions, and collections and implement corrective actions.
Lead claims, payment, and account reconciliations with healthcare operators and insurers.
Prepare and monitor annual budgets, forecasts, and expenditure controls for KAUST Health.
Prepare monthly financial, variance, revenue, and RCM performance reports for management.
Track key financial and RCM KPIs and identify risks, discrepancies, and revenue optimization opportunities.
Coordinate with KAUST Finance, Health leadership, healthcare operators, and insurers to resolve financial and claims issues.
Support audits, compliance, financial controls, and process improvements to enhance revenue cycle efficiency.
Requirements
Education
Bachelor’s degree in Finance, Accounting, Business Administration, Healthcare Management, or a related field.
Bachelor’s degree in
Finance or Accounting is preferred
.
Master’s degree in Finance, Accounting, Business Administration, or a related field is preferred.
Professional certifications such as
CPA, CMA, ACCA, or equivalent
are an advantage.
Experience
Minimum 6 years of relevant professional experience.
At least
3 years of experience in a Lead, Senior Specialist, Supervisor, or equivalent role
.
Proven experience in
healthcare finance, healthcare revenue cycle management, medical billing, insurance claims, or healthcare financial operations
.
Strong experience in
insurance claim validation, submission, reconciliation, rejection/denial management, and collections
.
Proven experience in
financial analysis, budgeting, forecasting, and management reporting
.
Hands-on experience managing and monitoring
healthcare budgets and expenditures
.
Experience working with
healthcare operators/providers and insurance companies
.
Experience identifying and resolving
billing discrepancies, claim discrepancies, rejected claims, and payment variances
.
Experience preparing financial and RCM reports for
senior management
.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
We’re excited to bring on Circle’s first Creative Director.
This is a unique opportunity to shape how Circle shows up in the world, and define the story of a generational company building the future of digital businesses.
We’re looking for an exceptional creative storyteller who can help us develop strong, consistent narratives across everything Circle puts into the world: product launches, campaigns, ads, landing pages, announcements, partnerships, events, and more.
You obsess over the power of a great narrative. You believe every word, visual, and detail matters. You have an exceptionally high creative bar, thrive in highly collaborative environments, and know how to influence people through the quality of the work itself.
As Circle’s first Creative Director, you’ll first and foremost act as a creative extension of the founders. You will turn their ideas, product strategy, and company vision into narratives that are clear, memorable, and unmistakably Circle across all our assets.
On a day-to-day basis, you’ll work closely with Circle’s founders and across our in-house design studio, product marketing, paid media, video, and events teams to elevate our storytelling and creative execution across every major moment.
Your goal is to help make Circle one of the most creatively distinct and definitive companies in the category of digital businesses.
WHAT YOU'LL BE DOING
- Shape Circle’s narrative. Work closely with Circle’s founders to synthesize, sharpen, and evolve the story behind our long-term vision, and translate it into clear, compelling narratives that can travel across everything we do.
- Own the creative direction of our biggest launches and campaigns. Find the angle, develop the brief, shape the story, and obsess over how we make each moment stand out. You’ll partner closely with Product Marketing across launches, announcements, demos, and enablement to ensure everything feels cohesive, intentional, and unmistakably Circle. Doing this well requires developing a deep understanding of our product, customers, and market.
- Be a deeply embedded creative marketing partner to our design studio. You’ll work especially closely with our Design Studio, which is led by one of Circle’s co-founders and won’t report to you. Success here involves shared taste, mutual trust, healthy creative tension, and the ability to move quickly together. You’ll occasionally lead external agencies as well — and when the moment calls for it, write the high-stakes copy yourself: the headline, manifesto, launch script, or line someone delivers on stage.
- Raise the bar on our advertising and creative campaigns. Develop the concepts and narratives behind Circle’s ad creative, partnering up our Paid Acquisition team to turn them into high-performing campaigns. They’ll bring the channel and media-buying expertise; while you can make sure the creative is worth paying to distribute.
- Direct how our stories come to life across video and events. Get hands-on with scripts, structure, pacing, and narrative for launch films, social, ads, virtual summits, and other major moments. You won’t be editing videos or producing events yourself, but you’ll understand the craft well enough to have strong opinions about what works in each medium, and collaborate deeply with the specialists who bring it to life.
- Influence the narrative behind brand experiences people remember across our webinars, virtual summits, conferences, and live events to align with company brand vision. This includes everything from the theme and programming to the booth, talks, slides, copy, and small details nobody else would think to obsess over.
- Turn partnerships into stories. Work with our Partnerships team to make more of our collaborations with creators and customers into stories we can distribute across our channels. You can help develop the concept, framing, name, narrative, and creative execution behind our biggest partnerships, and helping our partners tell those stories powerfully themselves.
WHAT WE'RE LOOKING FOR
- A body of work you’re genuinely proud of. We care far more about what you’ve made than the titles you’ve held or the number of years you’ve been doing it. You should be able to walk us through your best work piece by piece: the problem, the idea, the choices you made, what you personally contributed, and ultimately, whether it worked.
- Exceptional creative taste and judgment. You know great work when you see it, can articulate why it’s great, and have the conviction to push work until it gets there. Just as importantly, you know when an idea is trying too hard, when something is off-brand, and when your own fingerprints are making the work worse rather than better.
- You’re an exceptional storyteller and writer. You can take something complicated and find the simple, compelling story inside it. You care deeply about language and will happily obsess over a headline, a launch narrative, or a single line of copy until it feels inevitable.
- A strong point of view, and the ability to make it better through collaboration. We don’t want someone who waits for a brief and executes it. We want someone who can tell us what the brief should be, challenge the premise when necessary, elevate ideas coming from the team and our founders, and make a compelling case for a different direction.
- Real fluency in video as a creative medium. You don’t need to shoot, edit, animate, or produce. But you should deeply understand what makes video work, from the script and opening seconds to structure, pacing, emotion, and payoff. You should also understand why a great launch film, social video, customer story, and paid ad require very different creative choices.
- Experience making creative that has to perform. You’ve developed ads and campaigns where the work was ultimately accountable to results. You’ve seen the numbers, learned from them, iterated because of them, and know how to partner with paid acquisition teams without allowing performance marketing to turn into boring marketing.
- An instinct for getting attention without going off script. You understand how to make a brand noticeable, surprising, and culturally relevant without chasing attention for its own sake. Ideally, you can show us a creative risk you fought for that worked, and another you talked the room out of because it wasn’t right for the brand.
- The ability to lead through influence, not hierarchy. There’s no large creative organization reporting to you. Much of your impact will come from getting exceptional work out of designers, marketers, writers, video producers, agencies, and founders who don’t report to you. You know how to raise the creative bar without becoming a bottleneck.
- A great eye for design and deep respect for the craft. You don’t need to be a designer, but you should be able to work shoulder-to-shoulder with exceptional ones. Our Design Studio is led by a co-founder and operates with a very high bar; you’ll need the visual taste, vocabulary, and collaborative instincts to be a trusted creative partner to that team.
- Experience working closely with founders. You’re comfortable working with founders who care deeply about the product, brand, and details. You will need to extract the vision, challenge it when needed, and turn it into something better than either of you would have arrived at independently.
- An obsession with understanding what how to tell the world about we do and why it matters. The best creative work here will come from understanding Circle at a deep level: our product, customers, competitors, category, and where the market is going. You should genuinely enjoy developing that level of context rather than treating it as somebody else’s job.
- Exceptional communication skills. Circle is global, remote, and highly asynchronous. You’ll need outstanding written and verbal English (CEFR C2 or equivalent), and the ability to make your thinking clear enough that great work can move forward even when everyone isn’t in the same room.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Lisbon, Portugal; Based in Lisbon, the role helps provide security operations coverage across global time zones
УдалённоmiddleEurope
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Denver, Colorado, United States, AMER; This is a full-time position, and candidates must be located in Denver and able to work in the office three days a week (Tuesday, Wednesday and Thursday)
Sydney, New South Wales, Australia, APAC
ОфисleadYerevan
ГибридNew York; New Jersey
ГибридleadRiyadh, Saudi Arabia
ГибридBarcelona, Spain
ГибридleadГеография найма не уточнена
ОфисSan Francisco, CA; New York, NY
УдалённоChicago, United States; Must be based in Chicago, New York, or Los Angeles
УдалённоГеография найма не уточнена
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
УдалённоWe collaborate across time zones, are highly async, and like to document a lot