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Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.   THE TEAM Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight. You’re going to fix that.   THE OPPORTUNITY We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet. We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude. - Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro. - Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back. - Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it. - Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay. - Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers. - Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself. - Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t. - Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next. - Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.   WHAT YOU’LL BRING - 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team. - Product savvy. You understand how products work, why people use them, and how to turn features into growth. - UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it. - High AI competency. Enabling you to multiply your impact and keep up with demand. - Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories. - Speed under pressure. Markets don’t wait for approval cycles and neither do you. - Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed. - Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale. - Familiarity trading culture, and the language traders use. - Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Ireland; Cyprus; Portugal; Poland Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Join our Product and Regulatory Legal team, embedded with Kraken's Product, Design and Engineering teams to ship novel products and experiences that accelerate the global adoption of crypto. We are a tight, experienced group of lawyers from a diverse range of tradfi, fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice, partnering directly with Product, senior leadership and Compliance to chart clear, defensible paths to launch and to keep our licensed entities running smoothly. This is a senior product-facing legal role for the European Union. You will be the lawyer the business trusts on questions that cut across several regimes at once: for example, a single product such as a tokenised equity, a card, or an institutional custody and prime brokerage service can touch the Markets in Financial Instruments Directive ("MiFID II"), the Markets in Crypto-Assets Regulation ("MiCA"), the Payment Services Directive ("PSD2"), the Electronic Money Directive ("EMD2") and banking rules at the same time. You will bring clarity on which regime applies, what it requires, and how to launch within it.   THE OPPORTUNITY Reporting to the Head of Product Legal, you will act as a senior legal adviser to European leadership on new products, licensing structure and regulatory strategy. - Own cross-functional product counselling for European Union launches from discovery to design, launch and iteration, giving Product, Engineering, Compliance and leadership decision-ready advice with clear options and risk trade-offs - Advise on the regulatory perimeter and classification of new offerings across MiFID II and the Markets in Financial Instruments Regulation ("MiFIR"), MiCA, the European Market Infrastructure Regulation ("EMIR"), payment services and electronic money rules, and banking regulation, including where an instrument or service falls between regimes (for example tokenised securities, crypto-asset derivatives, margin and financing, and stablecoin-linked products) - Advise on payments and electronic money offerings, including the Krak card and account propositions, safeguarding, open banking and account-access obligations, and the developing Payment Services Directive 3 and Payment Services Regulation framework - Advise on banking-related questions that arise in the European Union, including bank partnerships and sponsor-bank arrangements, deposit-taking and lending perimeter questions, the Capital Requirements Regulation and Directive, and the interaction of these rules with our custody, prime brokerage and financing products - Monitor and interpret European Union legislative and supervisory developments, take part in consultations and industry association work where appropriate, and translate their significance for the business proactively - Draft and negotiate client-facing terms and conditions, taking clear, business-aligned positions - Act as gatekeeper for European Union outside counsel engagements: scope the work, estimate and manage cost, and sign off before matters go externally - Mentor and develop more junior lawyers in the team, set quality standards for plain-English, risk-based advice, and act as a senior sounding board for colleagues across the Regulatory Legal team - Use AI-assisted tools (for example Enterprise GPTs) to speed up regulatory analysis, first drafts and matter tracking, and to build self-service tools that let stakeholders answer commoditised legal and regulatory questions themselves - Advise on anti-money laundering and counter-terrorist financing requirements affecting products, including the Transfer of Funds Regulation ("Travel Rule") and the new European Union anti-money laundering package, and on market abuse, conduct, outsourcing and operational resilience obligations, including the Digital Operational Resilience Act ("DORA") - Lead or oversee licensing, authorisation and variation workstreams in the European Union, including scoping requirements, mapping pathways, supervising outside counsel, preparing application materials and managing regulator interactions     WHAT YOU BRING - Qualified lawyer admitted in Ireland, England and Wales, or another European Union Member State - 15 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, payment institution, broker-dealer, exchange, central counterparty or crypto services provider) or at a leading law firm supporting such clients, ideally with in-house or direct product counselling experience - Deep, current knowledge of several of the following, with real depth in at least two: MiFID II and MiFIR (investment services, market structure, derivatives and conduct), MiCA (crypto-asset services, custody, trading platforms and stablecoins), European Union payment services and electronic money regulation, and European Union banking regulation - Demonstrated ability to analyse novel products against overlapping regimes and give a clear view on classification and perimeter, including in areas where the rules are unsettled or supervisors have not yet spoken - Direct experience managing senior regulator relationships, including notifications, information requests, supervisory correspondence and examinations - Working knowledge of anti-money laundering and counter-terrorist financing, outsourcing and operational resilience obligations, including DORA - Proven ability to instruct, supervise and manage the cost of outside counsel across multiple jurisdictions - Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing - Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders and for senior leadership - A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation - Experience mentoring or managing lawyers, and the judgement to know when to escalate - Comfort operating with a high degree of autonomy in a fast-moving, remote environment - Familiarity with using AI tools such as Enterprise GPTs to increase the efficiency of legal services     NICE TO HAVES - Experience advising on tokenised securities and the European Union Distributed Ledger Technology Pilot Regime - Experience with EMIR, including the clearing obligation, margin for non-centrally cleared derivatives and transaction reporting - Experience with prime brokerage, securities financing, margin lending or institutional custody - Experience advising on the United Kingdom cryptoasset regime or other non-European Union frameworks that intersect with European Union operations - Experience supporting regulatory aspects of corporate transactions, such as change-of-control notifications and entity migrations - Experience with European Union data protection and consumer protection rules as they apply to financial products - Fluency in a second European language - An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Paris, France; Lyon, France; Marseille, France; Bordeaux, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. PRODUCT BUILDER — SALES AI ⭐️ THE PRODUCT BUILDER ROLE ⭐️ Product Builders at Alan go deep on user needs, define a clear product strategy, and turn it into a high-impact roadmap. - You will work closely with designers, engineers and sales teams to define the right product and build it. - You will partner and align with every part of the business: sales, sales effectiveness, and our AI platform teams. Sales AI: an exceptional opportunity to have an impact and grow - Our sales teams sell health insurance, a field that demands real expertise. Our internal tools have become powerful but fragmented, and AI is fundamentally reshaping how humans and tools interact. Alan’s growth ambitions are high: reaching them requires a step change in sales effectiveness — in time spent and in win rate. - So we are rethinking the entire sales experience from the ground up. Instead of tools Account Executives have to remember to open and prompt, we want an AI that works for the rep, including when they are not there: it processes information, analyzes a large pipeline of parallel deals, and comes back with “here is the priority today, do this and this.” A true assistant that helps reps prioritize, prepares work for them, and lets them build faster, more relevant offers, with the right sales material and arguments. With everything we know about past offers and the market, we can massively empower reps to walk in with a sharper offer and a sharper pitch. - The scope spans the full funnel: top funnel (automating prospection so reps get more, better-qualified discovery) and bottom funnel (winning offers, stronger pitches, higher win rate). Alan has strong maturity here: voice AI is live in France and Spain, outbound campaigns run autonomously, the CRM fills itself from call transcripts, and our offer copilot is used by more than half our reps — around 20% productivity gained this year. The limit today is structural: every capability lives in a separate tool, behind a manual trigger. - This is a validated, high-ambition bet to reinvent the sales experience, lift sales efficiency and win rate, and give every one of our clients a large-account-grade experience. And it does not stop at internal tooling: the same engine, pointed outward, can reach and answer customers directly in our self-serve funnel, and the approach can then be extended to other parts of Alan. WHAT YOU WILL OWN - Reinvent the sales workflow. Move our Account Executives and Key Account Managers from siloed AI tools they have to remember to use, to AI that proactively pushes the right action at the right moment in their workflow. - Build and sequence the roadmap. The scope is broad, so you will decide where to start, prioritize the highest-impact automation over “nice to have” AI features, and sequence the path to the full vision. - Get hands-on. We build many of our tools in an “everyone can build” mode. You will work close to the engine room, writing prompts, wiring connectors and evaluating outputs, to understand what is really happening and unblock progress. - Empower better, faster selling. Bring together what we know about offers, content and market signals so reps produce sharper offers faster — and automate the prospection work that fills their pipeline in the first place. - Keep the experience coherent. Partner closely with adjacent teams building AI agents in neighboring areas, so the overall experience stays consistent rather than siloed. - Drive the outcomes. Minimize time spent on low-value work while lifting offer relevance, win rate and the volume of qualified conversations each rep can run — so their time goes only to what needs a human. ⭐️ ABOUT YOU ⭐️ You may be a great fit at Alan if you have: - At least 5 years in a product role (or equivalent product ownership) in a fast-paced, high-autonomy environment, ideally with AI or agentic products. Seniority matters here: the scope is exploratory and not fully defined yet. - Genuine excitement for AI. You have built AI products, or you are deeply eager to learn how LLM-based systems and agents behave in production, including their failure modes, and you can reason about the shift from pull-based to proactive, push-based experiences. - A builder mindset. You are hands-on and comfortable close to the product’s engine room (connectors, prompts, skills, evaluation) to understand what is really happening and unblock progress. - Appetite for the sales and insurance business. You are happy to sit with a rep, review an offer, and learn how guarantees and consumption terms are expressed, then turn that into product vision. You do not need to be a sales or insurance expert already, but you want to go deep fast. - Strong product execution. You set measurable goals, prioritize effectively, and ship iteratively, balancing quality, speed and impact. - The ability to bridge technical and non-technical worlds. You translate between platform and engineering constraints and sales reality, and drive alignment through clear framing and sharp decision-making. - Experience influencing without full authority. You can build the case for a new, ambitious bet and rally people around it. - Strong written communication in both internal and external-facing settings. - Fluency in French and English. For this role, we hire within the D-F level Range. https://alan.com/en/careers/a/salary-equity 🌍 HOW WE WORK Location: You must be legally eligible to work from France. Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

This is a new product within the Joom ecosystem: an AI assistant for the e-commerce operator. You will drive its creation and scaling as an AI-powered operating system for merchants. Задачи: — Define and execute the product strategy and roadmap for JoomAI — Build and expand integrations with external platforms (ERP systems, Mercado Livre, WhatsApp, and others), turning JoomAI from an assistant into an operator that executes tasks on behalf of sellers — Work directly with e-commerce sellers to identify high-value use cases and translate them into product decisions — Design and ship AI agents and automated workflows that solve recurring seller problems — Lead a focused product and engineering team Требования: — 5+ years in product management, with a strong track record of owning products end-to-end, from strategy through launch and scaling — Time as a CPO or Head of Product is strongly preferred — Proven experience in a senior product leadership role at a startup or high-growth tech company, ideally having launched and scaled products from zero to meaningful scale — Exceptional product strategy and judgment: able to define a vision, prioritize ruthlessly, and translate ambiguous problems into a clear roadmap — Hands-on, data-driven approach to product, comfortable working directly with analytics — Practical experience building with LLMs and AI agents, including a working understanding of how they behave, where they fail, and how to evaluate output quality — Strong enough technical fluency to scope work, assess timelines, and reason about integration complexity and architecture trade-offs with your engineering team — Cross-functional operator: able to work fluidly across product, engineering, marketing, and commercial/content, and to lead a small but high-caliber team Условия: — Compensation package: base salary, performance-based bonuses and stock options — Office-first: flexible hours with a possibility to work remotely — 52 days per year, and 22 days of paid annual leave — Relocation support: full assistance for a smooth relocation for employees and their family — Care & wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave — Team & growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses — Community & engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of teamwork

Location: Metro Manila; Armenia; Serbia; Kazakhstan; Georgia Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll build the processes and tooling behind client data quality at Salmon — reducing manual work and making Operations' output measurable. What you'll do: - Own client data verification and update processes end-to-end, from diagnosing current gaps to designing and implementing solutions. - Build and evolve an internal Creatio module from the ground up, used daily by the Operations team. - Work at the intersection of business, technology, and data, with direct influence on operational efficiency, data quality, and automation. What you'll own: - Analyze, design, and optimize business processes for manual client data verification and updates. - Develop the internal Creatio module for Operations: user scenarios, workflow logic, and ongoing improvements. - Identify bottlenecks, redundant manual work, and opportunities for automation. - Gather business requirements, translate them into functional and system requirements, and support implementation with the engineering team. - Define and track operational metrics — processing speed, queue status, verification status, and process efficiency — using SQL to analyze data and find root causes. - Collaborate with Operations, Compliance, Customer Service, Antifraud, and Engineering to align requirements and build end-to-end processes. What makes you a strong fit: - 3+ years of experience as a Business Analyst, System Analyst, Business Systems Analyst, or similar role. - Strong experience analyzing, designing, and optimizing business processes, including AS-IS/TO-BE mapping, with BPMN or similar visualization tools. - Experience working with internal IT systems: translating business needs into functional and system requirements, and supporting implementation with engineering. - Working-level SQL: able to independently investigate data, test hypotheses, and find the root causes of issues. - Data-driven approach: able to define and analyze operational metrics, assess process efficiency, and propose improvements independently. - Working English for business communication: able to discuss processes, align requirements, and work with international teams. What we offer: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Bangalore, India Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Analyst Location: Hybrid - Bangalore, India (2 Days per week in Office) This role serves as a critical bridge between the Sales, Product, and Analyst teams, ensuring data-related requests are accurately submitted, properly prioritized, and resolved in a timely manner. As the first point of contact for APAC data validation inquiries, you will own the triage process, represent the team on customer calls, and champion internal alignment on both public and proprietary data across the APAC digital advertising market. As part of a collaborative global team, this role requires flexibility to participate in weekly cross-timezone meetings. This is a hybrid position with 2 days per week in office. Please note: this role is offered on a B2B contractor basis, directly with Sensor Tower's US entity, and not on Sensor Tower's Indian company payroll. This is how our entire India team currently operates. What You Will Do: - Assess incoming data related tickets for completeness, clarity, and accuracy from go to market teams. - Review and Triage Data Validation Tickets to respective Lead Analysts. - Flag and redirect any non-actionable or duplicate requests. - Develop and maintain a ticket prioritization framework to help Lead Analysts and Data Science teams focus on high-impact issues. - Collaborating with Lead Analysts to systematically compare and align public and internal datasets. - Proactively participating in APAC sales calls to address data related insights and surface actionable product feedback. - Support cross-functional initiatives between the Sales, Product, Analysts and Data Science teams for the APAC region. - Provide feedback and insights to improve internal data tools and customer experience. - Monitor trends in the mobile app and advertising space to identify compelling and actionable insights for current and prospective customers. Qualifications: - 3+ years of experience in advertising technology, or a related field with exposure to mobile app advertising ecosystems. - Mandatory: hands-on experience working with the India market and Indian brands specifically, including familiarity with local channel mix, CPMs, and category spend volumes. - Familiarity with SQL for data querying and validation - Comfortable working with sales teams and customers to explain data insights and manage multiple tasks in possible time-sensitive situations - Ability to research and synthesize market trends, competitor data, and industry benchmarks. - Experience in reviewing and interpreting public financial statements - Knowledge of digital advertising and mobile marketing KPIs (impressions, CPM, CTR, ROAS) - Familiarity with APAC markets, particularly India, Southeast Asia, and/or Japan Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Remote, Global ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform. You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted. This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority. WHAT YOU'LL OWN - Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions - Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation - Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes - Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design - Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it - Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction - Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation YOU MIGHT BE A GOOD FIT IF YOU - Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams - Have a software engineering mindset — you write code and build tools, not just configure them - Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions - Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements - Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres) - Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable) - Communicate clearly and persuasively — this role requires influencing without authority across a distributed org - Have experience in async or globally distributed teams - Are energized by making other teams more effective rather than being the one who fixes everything NICE TO HAVE - Experience with Kubernetes-based platform operations - Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling - Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics) WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote - Global Workplace: Remote About the company Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place. THE ROLE We’re looking for a PMO to be the bridge between Product and Engineering. You’ll keep complex, fast-moving projects on track, make sure teams are aligned and unblocked, and build the trusted relationships that make delivery happen. This role is equal parts delivery driver and team connector. You hold people accountable to timelines, and you do it with warmth, empathy, and genuine care for the team. JOB SCOPE: - Bridge Product and Engineering: translate priorities, surface dependencies, and keep both sides aligned on scope, trade-offs, and timelines - Drive ETAs and results: own project plans, track milestones, and push initiatives to completion on time - Partner closely with PMs and engineering leads: run planning cadences, sprint reviews, and cross-team syncs that actually move work forward - Spot and clear blockers early: identify risks, escalate the right issues to the right people, and drive resolution - Build relationships and engagement: act as a trusted point of contact across teams, foster collaboration, and keep team dynamics healthy - Bring visibility to leadership: deliver clear, concise status updates, delivery metrics, and project health reporting - Improve how we work: refine PMO processes, tools, and rituals so teams ship faster with less friction REQUIREMENTS: - 3+ years in program management, technical program management, PMO within tech or product-led companies - Genuine passion for Web3 and a sharp eye for where the industry — and wallet infrastructure specifically — is heading. - A proven track record of driving cross-functional projects to delivery between Product and Engineering - Warm, caring, people-first style: you build trust easily and people want to work with you - Results-driven: comfortable pushing for timelines and holding teams accountable without damaging relationships - Enough technical fluency to understand engineering trade-offs and earn credibility with engineers - Excellent communicator who can align stakeholders at every level, from engineers to executives - Highly organized: you thrive on bringing structure to ambiguity in a fast-moving environment - Familiarity with tools like Jira, Notion, Linear, or similar - Experience in a high-growth or scale-up environment ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.

Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team You will join our global Web3 growth and ecosystem team and support the global growth and ecosystem development of broader Web3 initiatives. This is a global role working closely with cross-functional teams across multiple markets and regions to identify opportunities. Responsibilities will be carried out in accordance with applicable laws, regulations, and company policies. Role Overview This is a global Web3 growth and ecosystem role, based in Hong Kong and operating across markets. We are looking for a globally minded operations professional who is deeply involved in the on-chain ecosystem, understands diverse on-chain user communities, and can independently plan and execute campaigns across regions. You will work around X Layer and OKX Wallet to connect ecosystem projects, communities, and users worldwide; bring high-quality applications to real users; and turn campaign participation into sustained on-chain usage and ecosystem growth. This focuses respectively on public blockchain ecosystem partnerships and operations and global Wallet user growth and campaign operations. Both require strong ecosystem knowledge, cross-market user insight, and end-to-end campaign execution capabilities. What You’ll Be Doing Ecosystem Research and Opportunity Identification : Continuously track leading public blockchains and sectors such as DeFi, on-chain trading, and consumer applications across global markets. Identify projects with product value, an established user base, and growth potential, and develop actionable partnership and operational plans. Ecosystem Partnerships and Development : Build and maintain relationships with project teams, communities, and ecosystem partners across regions. Drive globally scalable co-marketing campaigns, application promotion, and user education, while continuously tracking post-launch activity and growth. Global User Insights and Operations : Engage deeply with on-chain user communities across markets to understand the motivations, decision-making habits, and barriers faced by different user segments. Establish user segmentation and feedback mechanisms, and optimise the conversion journey from first-time experience to ongoing usage. Campaign Planning and Execution : Independently lead global and regional ecosystem co-marketing campaigns, on-chain quests, trading campaigns, community incentive programs, AMAs, and online/offline events. Own target-setting, campaign mechanics, budget planning, resource coordination, launch execution, and post-campaign analysis. Growth and Data Analysis: Define metrics around qualified new users, first on-chain interactions, activity, retention, and partner-project growth. Evaluate performance using on-chain and product data, and continuously optimize participation requirements, incentive mechanisms, and operational investment. Cross-Functional Collaboration: Partner with global Product, Engineering, Design, Marketing, Data, and regional teams to turn user feedback into product and operational improvements, ensuring a seamless connection between campaigns and the product experience. What We Look For In You Experience in Web3 ecosystem operations, user growth, community operations, or campaign operations. Able to provide complete case studies of projects personally led, with verifiable results. Long-term, hands-on participation in the on-chain ecosystem. Proficient in using wallets, DEXs, cross-chain bridges, and mainstream DApps; understands core concepts such as token approvals, gas fees, slippage, and liquidity; and can independently conduct product-experience and user-journey analysis. Familiarity with on-chain users and their communities. Understands behavioral differences among trading-focused, DeFi-focused, and task-driven users, and can distinguish short-term, incentive-driven participation from needs that support sustained usage. Understanding of public blockchain ecosystem-building dynamics, including project onboarding, application distribution, user acquisition, liquidity, and communities. Able to design partnership proposals that create value for both project teams and users. Proven experience independently planning and executing campaigns. Able to clearly articulate campaign objectives, target audience, mechanics, budget, execution process, and final outcomes, and propose improvements based on post-campaign reviews. Strong data mindset, with the ability to analyze operational conversion funnels, user retention, and campaign costs. Accountable for genuine user growth and business outcomes. Strong communication, project-management, and execution skills; able to drive projects in a fast-paced, globally distributed, cross-functional environment. Professional English communication and copywriting skills are required to work effectively with international projects, communities, and internal stakeholders. Additional language capabilities and experience operating across multiple markets are advantageous. Preferred Global Experience Deep involvement in on-chain ecosystems such as RWA and Meme, with an understanding of user personas, community culture, asset issuance, and trading mechanics across different sectors. Relevant project operations or growth experience is preferred. Ongoing attention to and hands-on experience with emerging protocols such as Tapeout. Able to analyze product mechanics, user participation journeys, and growth opportunities, and translate these into concrete partnership or campaign proposals. Experience in Meme community operations, trend-based campaign planning, or on-chain trading campaigns. Able to manage communication timing and drive community participation and user conversion. Experience in user education, ecosystem partnerships, or campaign planning for RWA projects. Able to translate complex product mechanisms into clear, easy-to-understand content and participation flows. An active global network of on-chain users, project teams, trading communities, or content creators, with the ability to independently drive cross-market partnerships and produce verifiable growth results. Demonstrated success in converting early momentum around emerging sectors or protocols into Wallet usage, on-chain interactions, and sustained retention. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI https://www.baseten.co/talk-to-us/openai/?utm_source=google&utm_medium=paid_search&utm_campaign=acquisition_ICA-OpenAI-Partnership_2026-09-30&utm_term=baseten%20openai&utm_campaign=Search+-+Models&utm_source=adwords&utm_medium=ppc&utm_id=24316507588&hsa_acc=9990356727&hsa_cam=24316507588&hsa_grp=199416272086&hsa_ad=826599669780&hsa_src=g&hsa_tgt=kwd-2504168645905&hsa_kw=baseten%20openai&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=24316507588&gbraid=0AAAAAqCKh1tZ-ESp-CbtgHnyoj6pkRZGL&gclid=CjwKCAjw56zWBhB0EiwAdPOQOTzW3Bhx_UxkJI6XA8gB1rqClDpNVWFQtTzWlO0RBCV5Xx_yB54yDxoCcd4QAvD_BwE, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms. The task at hand is to enable and activate partner sellers and to ensure that our internal field teams are well-supported to work successful with partner teams. As Baseten’s Partner Enablement Lead, you'll turn each partnership into a repeatable field motion. You'll work out why a partner account executive should care about Baseten, which of their customers are a fit, and what joint execution looks like. Then you'll co-build what it takes for sellers on both sides to run that play: the value proposition, the account mapping, the talk tracks, the training, and the relationships with partner field leaders. As always, the work starts with earning partner attention. This is a strategic, hands-on role for an ecosystem GTM operator who peaks in enablement. Your work will include deep cross-functional collaboration, instructional design, content development, and training delivery. You won't own partner-sourced pipeline directly, but you will make those who do much more effective. Our partnerships span Hyperscalers, Model Labs, Semiconductors, Consulting and Systems Integrators, and Data Platforms. While much of what partner enablement looks will be in your hands to define, it will include getting in front of field sellers, developing co-sell opportunities, and driving adoption of marketplace incentives for customers to buy Baseten against the commitments they already have. You'll report to the Head of GTM Enablement & Productivity and work closely with our Partnerships, Sales, FDE, Marketing, and RevOps teams. WHAT YOU'LL DO Design the joint go-to-market motion with strategic partners - Build a working picture of each partner's field: seller roles, how they're paid and measured, what makes them bring in a third party, and what gets in the way. - Define joint value propositions, customer triggers, and target segments in partnership with our alliance leads and sales & revops leadership. - Turn those into co-sell plays with clear entry points, owners, and next steps for both sides. - Run account mapping with partner teams so the plays land on specific accounts, not just slides. Activate partner field teams - Activate partner sellers and their managers to be aware of Baseten, confident in when to pull us in, and motivated to do so. - Build relationships with partner field leaders, partner development managers, and ISV teams so enablement reaches the sellers who matter. - Plan and run activations by region and segment: field briefings, account planning sessions, joint office hours, and events alongside our partnerships team. - Teach both sides how marketplace and co-sell mechanics work, so those programs make deals simpler and faster to execute. Enable Baseten's own sellers on partner motions - Make sure our AEs, SAs, and FDEs know how to work a partner-sourced or co-sell deal: how to engage the partner rep, how attribution and credit work, and which plays to run. - Build or collate the playbooks, demos, and certifications our team needs, and keep them current as each partnership changes. - Bring partner content into our onboarding and GTM Academy so new hires learn the partner motion from day one. Measure and evolve programs - Define how we measure activation: trained and engaged partner sellers, joint account plans, co-sell opportunities registered, and partner-influenced pipeline. - Work with RevOps on the operational side of partner programs, including deal registration, marketplace private offers, and POC and MDF requests. - Report monthly to GTM leadership on what's working, what isn't, and advise on where to invest next. WHAT WE'RE LOOKING FOR - 5+ years in partner or alliance GTM, partner enablement, or field GTM at a cloud, data, AI, or infrastructure company. - Hands-on experience activating co-sell with at least one hyperscaler or major platform partner (Microsoft, AWS, Google Cloud, NVIDIA, or similar). - You think in pipeline and seller behavior as well as in curriculum. You can explain a joint motion end to end, from partner incentives to the first customer meeting. - Enough technical depth to be credible with SAs and engineers on both sides. You don't need to be an ML engineer, but you should be comfortable learning inference, model serving, and GPU and token economics quickly. - You want to build: the play, the deck, the training, the measurement plan. You don't stop at the framework. - Comfortable working across teams you don't control, inside Baseten and inside partner organizations much larger than ours. Strong candidates may come from a mix of backgrounds such as: - Cloud alliances or partner GTM at a data or infrastructure ISV that co-sells with the hyperscalers. - ISV, partner development, or marketplace roles inside a hyperscaler or NVIDIA. - Partner enablement leadership at a technical company, with a track record tied to pipeline rather than training volume. - A partner-facing SA or SE who moved into enablement or GTM strategy. NICE TO HAVE - Experience with Microsoft co-sell programs, Azure Marketplace, or NVIDIA's partner and ISV programs. - Experience at an AI infrastructure, model provider, or developer platform company. - Built a partner function or partner enablement program from scratch at a growth-stage company. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are now one company. Together we build the data movement and transformation tools that data teams around the world rely on. Our Analytics team runs on those same tools every day, so you'll work on a modern data stack and help set best practices for the industry. As a Senior Product Analyst, you'll help product leaders understand how customers adopt, use, and stay with our core Fivetran data movement and dbt platform products as well as new product releases spanning AI, BI, and compute. You'll be a "full-stack" analyst. You'll build the data models, define the metrics, create the dashboards, run the analysis, and turn it all into recommendations that shape what we build next. AI is part of how we work. We expect analysts to use AI tools thoughtfully to accelerate analysis and increase efficiency, while applying their own judgment and validating the results. This is a full-time, flexible hybrid position based in Oakland, CA. Our hybrid work model offers remote flexibility and in-person collaboration; there is no fixed number of required office days, and we encourage teams to meet in person regularly. Why This Role Is Exciting Two product portfolios just came together. Many questions about how customers use Fivetran and dbt together have never been asked. You'll be one of the first people to answer them. Your work drives leadership decisions. You'll focus on adoption, engagement, and retention, the metrics product leaders use to decide where to invest. You own the work end to end, from raw data to the decision it informs. You'll analyze products built for people like you. Our customers are data teams. Technologies You’ll Use SQL (BigQuery / Snowflake) dbt / dbt State Looker / LookML / Omni Hex / Sigma / Google Sheets Claude Code / Codex What You’ll Do Partner with product managers and product line leaders to understand problems and potential solutions with data. Deliver regular analysis and insight on product adoption, engagement, and retention. Proactively investigate trends in user behavior and product usage. Find issues and growth opportunities before anyone asks, and use them to shape product and growth strategy. Define, measure, and monitor the KPIs that show whether our products are healthy and whether the company is on track. Size the potential impact of new product initiatives and recommend how to prioritize them. Analyze product launches and experiments, and recommend what to do next. Find and reduce friction in the funnels users go through to sign up, activate, and adopt our products. Tackle questions where product data meets broader business data, such as revenue, sales, and support. Build and maintain the data models, metrics, and dashboards behind your work. Help new hires, colleagues, and partners understand our data and use it well, so data-informed decisions become the norm. Skills We’re Looking For 5+ years in analytics, mostly in product analytics, ideally at a high-growth B2B or SaaS company. Advanced SQL. You can turn messy, raw data into clean, trustworthy datasets, and write, debug, and explain SQL yourself. Comfort using AI tools in analytics workflows to explore data, draft or improve SQL, automate repetitive work, and synthesize findings. You can evaluate and validate AI-generated output. Hands-on experience building data models, ideally with dbt, creating dashboards in a BI tool such as Looker, Omni, or Tableau, and performing funnel, cohort, and segmentation analysis. A track record of using analysis to drive product or business decisions, not just report on them. You can take an open-ended question with little direction and turn it into a clear analysis and recommendation. Strong attention to detail and prioritization. Clear written and verbal communication, including the ability to explain findings to executives and technical tradeoffs to engineers. Experience influencing cross-functional, distributed teams, both asynchronously and in real time. Bonus Skills ​ Experience designing and analyzing experiments (A/B/n tests), including test design, sample size, significance, and turning results into launch decisions. Deep knowledge of the SaaS customer lifecycle and business metrics, such as ARR (annual recurring revenue), retention, and expansion. Experience defining product events and helping teams self-serve in product analytics tools like Amplitude, Mixpanel, or Heap. Experience developing and scaling a large dbt project. Python or R for analysis. #LI-DJ1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $156,082 — $195,102.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Container runtimes were designed for general-purpose software workloads. AI inference is not a general-purpose workload. Running large models at production scale exposes cracks in every layer of the container stack: runtimes unaware of GPU memory constraints, images that take minutes to pull when a model needs to scale to thousands of replicas, and isolation mechanisms that weren’t designed for the multi-tenant serving environments that production AI requires. The tools the industry has relied on for a decade weren’t built for this, and patching around those limitations at higher layers only goes so far. Baseten owns the entire pipeline, from the moment a developer pushes a model to the moment a request gets a response. That vertical ownership means we can fix these problems at the root. The Runtime Fabric team is doing exactly that: purpose-building the container runtime and storage layers for AI inference workloads, led by some of the world’s top containerd maintainers. As Engineering Manager for Storage Products on the Runtime Fabric team, you will lead the engineers who build and run the storage products behind that stack: the Baseten Delivery Network (BDN), which sits in the cold start path of every model on the platform, the snapshotters and filesystems that expose model weights and container images to a running container, and the storage that model deployment and training need next. The team is advancing the next generation of caching for inference workloads, from the origin tier to the GPU host. You will own reliability for the area as a measured outcome, report to the head of Runtime Fabric, and stay close to the code through design and code review. If you’ve managed systems engineers and have hands-on experience with caching, content-addressable storage, or distributed filesystems, we’d love to talk. EXAMPLE INITIATIVES - How the Baseten Delivery Network (BDN) makes cold starts fast https://www.baseten.co/blog/how-the-baseten-delivery-network-bdn-makes-cold-starts-fast/ - Extending BDN from model weights to container image layers, training checkpoints, and deployment artifacts - Lazy-loading snapshotters and block-level delivery (EROFS, FUSE, ublk) so a container can start before the full image or model has arrived RESPONSIBILITIES Team Leadership and Culture - Hire and grow a team of 5 to 10 systems engineers with storage, caching, and Linux expertise - Run the team’s planning and delivery: scope work against the Runtime Fabric roadmap, set priorities, and ship on a predictable cadence - Provide regular coaching, feedback, and career development support to your direct reports - Own on-call health for the team’s services, including escalation paths and follow-through on incidents Technical Direction - Guide the architecture and evolution of the Baseten Delivery Network: the tiered caching and weight delivery product that makes cold starts 2-3x faster and eliminates thundering herd failures during burst scaling events - Shape storage products tailored to Baseten’s workloads: extend BDN from model weights to container images, training checkpoints, and deployment artifacts, and define the interfaces that model deployment, training, and customers use to reach them - Oversee the on-host side of delivery: lazy-loading snapshotters, EROFS and overlayfs layouts, and block-level delivery (FUSE, ublk) for multi-gigabyte files - Own reliability of the delivery path as a measured outcome: end-to-end instrumentation from snapshotter initialization to first inference request, targets for cold start and cache behavior, tolerance for failing upstream registries and object stores, and safe rollout of changes to a path every customer depends on - Make the delivery path work across heterogeneous clusters and cloud providers, each with its own object store and network - Review designs and code across the area, and take on hands-on work where it unblocks the team - Champion the team’s contributions back to containerd and the snapshotter ecosystem alongside the maintainers on the Runtime Fabric team Cross-Functional Partnership - Act as the point of contact for storage across Baseten, ensuring model deployment, training, and platform teams have the integration support they need - Optimize requirements for the underlying storage platforms with the infrastructure team: object storage, local NVMe and block storage, and network bandwidth per cluster, so that capacity and provider decisions account for what the delivery path needs - Manage the team’s dependencies in both directions: sequence work that model deployment, training, and infrastructure teams block on, and negotiate interfaces and timelines with the teams and upstream projects the storage path depends on - Work with the head of Runtime Fabric and product stakeholders to prioritize storage investments based on customer impact and infrastructure reliability - Communicate team progress, technical trade-offs, and incidents clearly to the team and to leadership REQUIREMENTS - Experience managing a team of engineers in a systems, infrastructure, or storage context, including hiring and performance management - Hands-on background in distributed storage systems, content-addressable storage, or large-scale caching infrastructure - Strong systems programming background in Go, Rust, and/or C/C++, with the ability to engage credibly in code reviews and architectural discussions - Working knowledge of the Linux storage stack: filesystems, the page cache, block devices, and mounts - Understanding of how container images are structured, stored, and delivered at scale - Strong written and verbal communication skills, with the ability to influence without authority across teams NICE TO HAVE - Contributions to containerd/containerd, snapshotter projects (stargz, soci, nydus, overlaybd), distribution/distribution, or closely related open-source projects - Familiarity with lazy-loading snapshotters or peer-to-peer image distribution - Experience with EROFS, FUSE, ublk, or io_uring - Experience building or operating CDN, object storage, or large-scale caching infrastructure - Experience running storage services on Kubernetes BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization. As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience. The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations. What you'll do: Billing & Order-to-Cash - Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams - Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations - Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly - Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing - Support customer onboarding by ensuring billing information and payment terms are correctly established Revenue Accounting - Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition - Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting - Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests Build Scalable Processes - Identify opportunities to automate and improve billing, collections, and cash application workflows - Help develop policies, documentation, and internal controls to support a rapidly growing business - Contribute to finance systems optimization and reporting improvements - Take on ad-hoc projects and process improvement initiatives as they arise Requirements: - Bachelor's degree in Accounting, Finance, or a related field - 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company - Strong understanding of ASC 606 and SaaS revenue recognition concepts - Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness - Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora - Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models - Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected - Experience improving accounting processes and implementing automation. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring its first dedicated Physical Security Lead to build and run the program that protects our people, our leaders, our events, and our offices. Our footprint now spans a multi-floor New York headquarters, Ramp-managed offices, and a growing set of hubs across North America and Europe. Our leaders are increasingly visible on public stages. You'll own three areas in roughly equal measure: executive protection, event security, and office security (access control, cameras, guards, and building security). Your job is to turn a set of strong vendors and partner teams into one measurable, risk-based program. This is a high-ownership IC role on the Corporate Security team. It reports to the Director of IT & Corporate Security and is based at our NYC HQ. This is a physical security role; cybersecurity and information security are owned by other Ramp security teams. We aren't looking for a guard supervisor or a box-checker. We want someone who makes it safe for Ramp to move fast, host great events, and keep our leaders accessible. WHAT YOU'LL DO - Build and run Ramp's executive protection program: - Protective risk assessments and residential security reviews. - Domestic and international travel security. - Advance work for high-visibility appearances. - Selecting, standing up, and managing our executive protection provider. - Turn threat intelligence into protective action. Partner with Detection & Response to move from online threat and exposure monitoring to threat assessments, personal-information exposure reduction, and clear escalation playbooks. - Own security for internal and external events, from all-hands and offsites to conferences, customer events, and executive dinners: - Risk-tiered intake and written security plans. - Coordination with venues and vendors. - On-site leadership for the highest-risk events. - After-action reviews. - Set Ramp's global physical security standards for access control, video surveillance, intercoms, visitor management, and alarm monitoring. Tier them for headquarters, Ramp-managed offices, and flexible or serviced hub spaces. - Build security into every new office, move, and expansion: - Write the security design requirements and review drawings. - Manage integrators through installation and acceptance testing. - Partner with IT on network and identity integration. - Manage the guard program and security vendors end to end: scope, post orders, SLAs and KPIs, budget, and quarterly business reviews. Own the security relationship with landlords and building management. - Lead emergency preparedness and physical incident response: - Emergency notifications, evacuation and shelter-in-place plans, and drills. - Liaison with local law enforcement. - Workplace-violence prevention, in partnership with People and Legal. - Run physical access governance with IT. Tie access to joiner/mover/leaver events, run regular access reviews, and keep audit-ready evidence for physical security controls. - Measure and report program health to leadership. Use AI and automation to scale the program without scaling headcount. WHAT YOU NEED - 6+ years in corporate or physical security, including 3+ years owning a security program or major workstream at a multi-site company. Executing someone else's program doesn't count toward this. - Hands-on depth in at least two of the three areas (executive protection, event security, physical security systems such as access control and cameras) and solid working knowledge of the third. - Experience administering or deploying enterprise access control and video platforms (e.g., Avigilon Alta/Openpath, Verkada, Genetec, LenelS2), and partnering with IT on networking and SSO. - A track record of managing security vendors (guard, protection, integrator, event staffing) through contracts, SLAs, budgets, and performance reviews. - Strong risk judgment. You size controls to the actual threat, explain the tradeoffs, and lead with "here's how we do this safely" rather than "no." - Excellent writing. You can produce a crisp SOP, an event security plan, and a one-page executive brief. - Willingness to work from our NYC office 4 days a week, travel 10–15%, support occasional evening and weekend events, and serve as primary on-call for physical security incidents (with the Director as backup and guard and vendor partners as on-site first response). - Real, day-to-day use of AI tools in your work. NICE-TO-HAVES - ASIS CPP or PSP; formal executive protection training; first aid or Stop the Bleed certification. - Experience at a high-growth tech, fintech, or financial services company with a high-profile founder or CEO. - Experience writing security design standards for office buildouts and reading architectural or low-voltage drawings. - Familiarity with physical and environmental control requirements in SOC 2, PCI DSS, or FedRAMP. - A government protective, law enforcement, or military background, combined with corporate program ownership. - An established network of protection, event security, and integrator vendors in NYC, SF, and internationally. FAIR WARNING - This is a builder role. Parts of the program exist today (vendors, a responsibility matrix, some SOPs). You'll turn them into a system. - You're an IC who directs vendors and partner teams, not a manager of a security staff. You'll need to influence Workplace, Events, IT, Executive Assistants, People, and Legal without formal authority. - Security at Ramp enables the business. Events still happen, offices stay welcoming, and executives stay accessible. Your job is to make that safe. - Evenings, weekends, and travel come with the territory, especially around major events. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. WHAT YOU'LL DO - Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. - Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. - Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. - Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. - Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. - Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. - Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. - Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. WHAT WE'RE LOOKING FOR - 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. - A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). - Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. - Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. - Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. - A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. - Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. - Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (PREFERRED) - Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. - Experience managing renewals in a consumption or usage-based pricing model. Location: US West Coast Compensation: - $230K OTE + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion sits at a rare intersection: a product people love, a flexible system businesses run on, and a new platform for people and AI to work together. We’re hiring a Product Manager to turn that opportunity into products that feel inevitable. You’ll find consequential customer problems, set a bold but grounded strategy, and build alongside design, engineering, data science, research, and go-to-market partners. This is a high-agency role for someone excited to shape what Notion becomes next—and make powerful new capabilities feel simple, trustworthy, and delightful to millions of customers. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Uncover the customer problems and product opportunities that will define Notion’s next chapter, then turn them into a focused strategy and roadmap. - Take ambitious ideas from first principles to launch, building closely with design and engineering to create experiences that feel simple, useful, and distinctly Notion. - Make the hard calls—balancing customer impact, business opportunity, technical complexity, speed, and long-term product quality. - Shape how AI changes both the product and the way we build, using it to improve research, decisions, experimentation, and execution. - Raise the bar for product thinking across the team by creating clarity, accelerating learning, and establishing principles and success measures that endure. SKILLS YOU'LL NEED TO BRING: - Demonstrated ability to identify meaningful customer problems and turn them into products that are intuitive, useful, and built with a high level of craft. - Strong product judgment and the ability to make sound tradeoffs among user experience, business impact, technical complexity, quality, and speed. - A track record of moving ambiguous, cross-functional work from problem definition to shipped outcomes while creating clear ownership and alignment. - Customer depth: you can learn directly from users across segments and translate differing needs into a coherent strategy rather than a collection of one-off requests. - Practical AI fluency: you use AI to sharpen research, product thinking, decisions, and execution, and you’re excited to rethink how people and agents work together. NICE TO HAVES: - Experience building collaborative, productivity, or AI-powered products used by a broad range of customers. - Experience operating across both zero-to-one product development and the improvement of products at scale. - Technical fluency and comfort partnering deeply with engineering on complex product systems. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $238,000 - $250,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. THE OPPORTUNITY As a Senior Customer Success Manager at Help Scout, you’ll own a named book of 80–100 accounts, representing around $4M in recurring revenue. You’ll be the trusted partner for the people who rely on Help Scout every day, from day-to-day users to the executives who sponsor the relationship. Your first priority is building a strong relationship rhythm across your book: regular check-ins, executive business reviews, and a clear understanding of what each customer is trying to achieve. You’ll connect those goals to the best of what Help Scout offers, and you’ll be the first to notice when something starts to slip. You won’t carry an expansion quota. When you spot an opportunity to grow an account, you’ll partner with our expansion team and hand it off warm, so you can stay focused on retention and long-term value. You’ll also be the customer’s voice inside Help Scout, bringing what you learn to Product, onboarding, and the rest of the team. - Own a book of 80–100 accounts end-to-end. From onboarding handoff through adoption and renewal, you’re accountable for the health and retention of every account. - Build multi-threaded relationships. You’ll work across levels in each customer, including executives and decision makers, and align on the business outcomes that matter to them. - Catch risk early. You’ll watch for signals like dropping usage or slowing communication, escalate early, and bring in the right internal partners to turn things around. - Lead executive business reviews and regular check-ins that drive adoption, surface underused features, and strengthen product alignment. - Own renewals and retention. Your success is measured on net dollar retention for your book. - Surface expansion opportunities and partner with our expansion team to close them. - Bring the voice of the customer inside. Share what you learn with Product and cross-functional teams to help shape the roadmap, onboarding, and how we work. - Design your own workflows. You’ll have freedom to use AI tools to stay organized and make sure nothing falls through the cracks across a large book. - Raise the bar for the team. You’ll share what works, document your learnings, and help shape how Customer Success grows at Help Scout. ABOUT YOU - You have 5+ years of Customer Success experience in SaaS, with time spent in SMB, mid-market, strategic, or enterprise segments. - You’ve owned a large book of business. At some point in your career, you’ve managed 50+ accounts and kept a consistent cadence with all of them. - Retention is your track record. You can talk about your renewal rates, retention, or NDR, and what you did to move them. - You love the relationship side of the work. You enjoy being a strategic advisor, aligning with executives on business goals, and working with internal teams to get customers where they need to go. Closing deals isn’t what gets you up in the morning. - You never solve problems alone. When an account shows signs of risk, you raise it early, pull in the right people, and keep the customer informed. - You’re not afraid of difficult conversations. You can handle tough renewal or recovery conversations with confidence and care. - You’re a strong cross-functional partner. You know how to work alongside Product, Support, and Sales, and you’ve handed off expansion opportunities to account executives or account managers before. - You thrive while things are still being built. You’re comfortable shaping processes as we go and don’t need a playbook for everything. - You’re excited about how AI can transform your work. You look for ways to reduce manual overhead and spend your time where it matters most. - Technical aptitude. You’re comfortable learning and navigating complex software, and you want to become an expert in our product. ABOUT THE PROCESS 1. Recruiter Chat - You'll meet with Nahuel on the Recruiting team to chat through compensation, benefits, timeline, and company culture. 2. Value Add - You'll meet with Annika, Customer Enablement Lead, to talk more about the role and your experience in more detail. 3. Project - We’ll give you a take-home project (we’ll pay for your time), then you’ll share it back to the team. 4. Team Chat - You’ll meet with two members of our Customer Success team to learn more about how we work and the customers we serve. 5. Final Chat - You’ll chat with our VP of Customers. 6. References - We’ll ask you for three references. Ideally, we’d like two of them to be managers, but we can be flexible. COMPENSATION Each role at Help Scout has a pay range aligned to our salary formula https://articles.helpscout.com/blog/employee-compensation/ and based on national market data. We take a competency-based approach and pay is based on the level and band of your role. We assess leveling during the hiring process for new teammates, during our bi-annual performance review cycles, and when a teammate’s role changes. OTE: $139K–$160K COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.