Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is becoming the AI layer inside the platforms where enterprises already work. Our partnership with Salesforce — anchored by Claudeforce — is the first and largest example, and a growing roster of strategic technology partners is following the same path: making Claude the front door to their products for millions of users.
As Marketing Manager, Tech Partnerships, you will own the ongoing comarketing relationship with these strategic tech partners. You will be the single marketing point of contact for each partner’s marketing organization, build and run the joint marketing plan, manage shared marketing funds, and turn large partnership agreements into pipeline-generating field programs — exec summits at partner flagship events, joint workshops, enablement moments, and co-branded activations around the world.
Key responsibilities
Own the day-to-day comarketing relationship with strategic tech partners, starting with Salesforce: be the one consistent Anthropic marketing voice your partner counterparts plan with, and keep both sides working from a single joint plan
Build joint marketing plans with each partner, with goals and success metrics agreed before any shared funds are committed
Manage joint marketing development funds (MDF): allocation across programs, spend tracking, compliance with partnership terms, and reporting on what the investment returned
Design and execute flagship joint moments — executive summits and sessions at partner events (e.g., Dreamforce, World Tours), joint customer workshops, partner sales kickoff enablement, and co-hosted executive dinners
Extend partner programs through the broader ecosystem, including joint activations with shared systems-integrator and consulting partners
Measure what matters: partner-sourced and partner-influenced pipeline, program-level attribution, and a partnership marketing health scorecard built with Marketing Ops
Protect the brand: apply comarketing guidelines, run messaging and asset approvals in both directions, and know when to say no to a partner ask
Operate as connective tissue across Anthropic: Partner Marketing, Partnerships/Business Development, segment field marketers, Product Marketing, Events, and Comms all touch these relationships. You keep them coordinated and the partner experience coherent
Minimum qualifications
Ownership of a comarketing relationship with a large strategic partner: a hyperscaler, a major SaaS platform, or an equivalent, including joint planning and MDF management
A track record of executive-level field programs: summits, flagship-event activations, C-level dinners, and roadshows, with the pipeline to show for them
Strong relationship-building skills: able to earn trust with partner marketing leaders while holding Anthropic's line on brand, messaging, and spend
Comfort building in ambiguity: the playbook for this motion is being written now, and you'll write much of it
Rigor on measurement: fluent in pipeline attribution with sales and ops counterparts
Preferred qualifications
7+ years of B2B marketing experience, with significant time in field, partner, or alliance marketing at a technology company
Experience on both sides of a platform partnership (at the platform and at the ISV/partner)
Familiarity with the AI ecosystem and how enterprises adopt AI products
Experience running programs at global scale across multiple regions and event series
Experience working with or marketing through global systems integrators
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
AI is changing both sides of the security equation, and Anthropic is focused on putting frontier AI capabilities in the hands of defenders. Cybersecurity is a fast-growing area for Anthropic, spanning enterprise security teams that adopt Claude for their own security work and security companies that build their products on our models. The buyers are demanding and data-driven, from CISOs to hands-on practitioners in security engineering, application security, security operations, threat intelligence, and incident response.
As Field Marketing Lead, Cybersecurity, you will lead Anthropic's field marketing for the cybersecurity audience around the world, helping position Claude as the trusted AI partner for security teams. You will align closely with the sales organization, develop the marketing strategies and tools the field needs, and partner with Anthropic's cybersecurity experts in product marketing, solutions marketing, and across the business to turn their positioning and messaging into programs and campaigns. You will be the cybersecurity lead that our campaigns and regional field marketing teams draw on, working with customers in every segment and with a focus on expanding within existing accounts. You will make sure that how we show up to CISOs, practitioners, and the buying committee is credible, consistent, and tied to revenue, whether in a global campaign, an executive roundtable, or a flagship industry event.
Location: this is a global role, with a preference for candidates based in San Francisco or New York.
Key responsibilities
Own the global cybersecurity field marketing plan: define how we reach CISOs, practitioners, and the buying committee in every customer segment, the annual program calendar, and the goals and success metrics agreed with sales leadership before budget is committed
Align with the sales organization worldwide: agree on target accounts and buying committees, build programs that expand Anthropic's footprint in existing accounts and open new opportunities, and make sure account teams have what they need to invite, follow up, and convert
Partner with product marketing, solutions marketing, and Anthropic's cybersecurity experts: build on their positioning, messaging, and enablement, and work with them to turn cyber use cases into the programs and campaigns that build awareness and demand
Develop the marketing strategies and tools the field needs: playbooks, program kits, speaker guidance, and event recommendations that let regional field marketers in the Americas, EMEA, and APAC run cybersecurity programs locally without starting from scratch
Design and run flagship cybersecurity moments in the field: executive roundtables, CISO dinners, practitioner workshops, and Anthropic's field presence around major industry events such as RSAC, Black Hat, Gartner Security & Risk Management Summit, and Infosecurity Europe, in step with the launch, content, and thought leadership plans led by product and solutions marketing
Serve as the cybersecurity field lead for integrated campaigns: bring audience insight, field feedback, and program ideas, and extend global campaigns into regional programs so they land with CISOs, practitioners, and the rest of the buying committee
Bring the voice of the security buyer back into Anthropic: share what you hear from customers, analysts, and the field with Product, Sales, and Marketing leadership
Measure what matters: sourced and influenced pipeline, expansion within existing accounts, program-level attribution, and a clear read on which programs earn more investment, built with Marketing Ops
Protect the brand with a skeptical audience: hold a high bar for technical accuracy, keep the story focused on defenders and responsible deployment, avoid fear-based messaging, and know when to say no to a program that would not earn trust
Operate as connective tissue across Anthropic: Sales, Campaigns, regional Field Marketing, Product Marketing, Solutions Marketing, Partner Marketing, Partnerships, Events, and Comms all touch this audience. You keep them coordinated and the customer experience coherent
Minimum qualifications
Working fluency in the cybersecurity landscape, across areas such as security operations, detection and response, threat intelligence, application security, vulnerability management, cloud security, and governance, risk and compliance, with enough technical depth to hold a credible conversation with both CISOs and hands-on practitioners
A track record of partnering with sales teams on pipeline and on expansion within existing accounts, including account-based programs and executive engagement, with results to show for them
Experience across both integrated campaigns and field marketing, and the judgment to know which one a given goal calls for
Experience operating globally: you have led programs across multiple regions and enabled local teams to run them well
Strong influence without authority: able to set direction for campaigns and regional field marketers who do not report to you
Comfort building in ambiguity: the playbook for this motion is being written now, and you'll write much of it
Rigor on measurement: fluent in pipeline attribution with sales and ops counterparts
Experience working alongside product marketing and technical experts, and turning their positioning and messaging into field programs and campaigns
Range across customer segments: you can adapt a program for a large enterprise, a mid-size company, and a fast-growing startup
Preferred qualifications
8+ years of B2B marketing experience, with significant time in field marketing or demand generation for cybersecurity buyers at a security vendor or an enterprise technology company
Hands-on background in security, such as time as a practitioner, sales engineer, or product marketer for a security product
Familiarity with the AI ecosystem and how enterprises adopt AI products, including how AI is changing security work for defenders
Experience marketing trust-sensitive or dual-use products, where responsible deployment is central to the story
Existing relationships in the security community: CISO networks, analysts, industry groups, and event organizers
Experience marketing to regulated industries or public sector buyers, where security review shapes the deal
Experience working with security technology partners, managed security service providers (MSSPs), or global systems integrators
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for a Postgres Deployment Engineer to join our team and elevate our PostgreSQL offerings.
You'll work hand-in-hand with the PostgreSQL team and play an instrumental role in technical decision-making and refining internal methodologies.
The focus of this role is around owning stability and deployment of our products. This role involves ongoing contribution and co-responsibility for builds/deployments via our public supabase/postgres GitHub repository. This repository bundles an array of features/products into docker images and AWS AMIs, giving users the ability to run Supabase on our cloud and locally. This role will function has developed as a bridge between product and infrastructure teams to improve the reliability of product deployments and upgrades.
In this role, your primary responsibilities will include:
- Packaging software into our supabase/postgres https://github.com/supabase/postgres repo to using either nix language with flakes, or debian packaging depending on our required target
- Supporting the expansion of knowledge in Supabase toward our platform release system so that developers can self service more and more over time.
- Expanding on our github actions, our team tooling, and our testing/release approaches
- Timely PostgreSQL major, minor, and extension upgrades.
- Engaging in proactive identification and resolution of production issues in customer deployments.
- Contributing to the creation/maintaining of best practices, tools, and tests to ensure enhanced stability and decreased deployment risks over time.
What we need
This role demands the following pivotal qualities:
1. PostgreSQL Expert: A profound understanding of PostgreSQL and its associated tools. Familiarity with extensions, performance optimization, and best practices is essential.
2. Infrastructure: Proven expertise in infrastructure management, tooling, and optimization.
3. Self-directed & Initiative: At Supabase, we value independence and proactive problem-solving. We anticipate you to be a dynamic self-starter, thriving in asynchronous collaboration across diverse teams. Your knack for spotting areas of improvement and commitment to realizing those enhancements will be key.
What you’ll do
- Improve the utility and efficiency of our PostgreSQL offerings.
- Work with relevant teams to understand the issues around postgres stability, and apply those insights to the build/test/deploy AMI and Docker releases.
- Contribute to the enhancement of our public GitHub repositories, especially supabase/postgres https://github.com/supabase/postgres.
- Develop and expand tooling and solutions within the Supabase ecosystem.
- Engage with customers routinely, ensuring our solutions resonate with their needs.
- Address and resolve GitHub and Support issues.
Must haves
- 3+ years experience with PostgreSQL and its ecosystem.
- Knowledge of ansible, Nix package management system (including nix flakes), packer, docker, qemu/kvm, aws, and kubernetes deployments is essential. Need experience with linux and darwin/macos aarch64 targets, as we maintain ability to build for both architectures
- Must have experience with conventional and nix-packaged builds of C/C++, Go, javascript, and Rust based projects
- Exposure to public cloud platforms and deployment methodologies.
- Eagerness to improve and expand our development tools/stack.
- Comfortable with regular interactions with customers
- Willingness to work on an “integrated” system and approach to packaging. For many reasons, we cannot apply nix packaging to every component in our stack, nor can we just adopt Nixos in production. We have successfully laid the foundation for integrating conventional and Nix-based systems, with carefully validated choices including using flakes, etc. So, you must be willing to work within and help optimize this paradigm toward our platform development.
- Must be willing to take on co-responsibility for teaching our engineering team to learn, use and contribute to our Nix-based work, and help troubleshoot and solve issues around the whole platform/postgres stack.
Nice to haves
- Experience with PostgREST, gotrue/supabase auth, and other Supabase stack components.
- Contributions to significant, open-source projects in the PostgreSQL domain.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
The Role You will be responsible for the development and testing of a highly scalable, geo-distributed, highly performant database solution. What You’ll Do Ensure the scalability, performance, and reliability of the database system.
Location: United Kingdom; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
- Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
- Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
- Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.
- Set strategic direction for the team, aligning customer success initiatives with company goals and market trends.
- Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.
- Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.
- Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.
- Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.
- Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.
- Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.
Requirements
• 10+ years of experience in Account Management or post-sales roles within SaaS, ideally some of this within UK&I accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.
• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.
• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset
• Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team.
This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Singapore
Contract: Twelve-month contractor
Location: Singapore
Team: Global Events / APAC
ABOUT OPENAI
OpenAI is a leading artificial intelligence research and technology organization dedicated to ensuring that general-purpose AI benefits all of humanity. Known for its pioneering work in advanced AI systems, OpenAI operates with a strong commitment to safety, responsibility, and global impact.
The Events team at OpenAI is a highly collaborative, mission-driven group focused on designing exceptional, one-of-a-kind experiences. The team is passionate about bringing people together, amplifying diverse voices, and creating meaningful moments that reflect OpenAI’s values.
ABOUT THE ROLE
GreenLight is recruiting a Singapore-based Event Manager for a full-time, twelve-month contract supporting OpenAI’s strategy and execution across a wide portfolio of events. Working under the guidance of the APAC Events lead, this role will partner closely with local and global cross-functional teams to deliver sophisticated, high-impact experiences for an innovative global technology organization.
The role will support projects across the wider APAC region with flexibility to travel and work in other markets based on business and event requirements.
The ideal candidate brings strong regional expertise, operational excellence, cultural fluency, and a passion for creating original, meaningful experiences, particularly within technology and thought leadership contexts. The role owns event operations, regional vendor coordination, guest experience, and post-event reporting.
This position is based in Singapore and requires working from the office at least three days per week, alongside travel across APAC and internationally as project needs require.
KEY RESPONSIBILITIES
- Own the full event lifecycle for programs, including concept development, planning, workstreams, budgeting, logistics, catering, and on-site production.
- Partner with local teams to translate regional priorities and OpenAI’s complex AI technology into locally relevant, globally consistent programming, clear event objectives, timelines, and measurable outcomes.
- Source, negotiate, and coordinate with trusted local vendors, including venues, caterers, AV providers, and creative production teams, while meeting OpenAI’s standards and compliance requirements.
- Own attendee registration, check-in processes, and event communications, including localized pre- and post-event outreach.
- Maintain meticulous financial records, manage budgets and procurement processes, coordinate invoices and multi-market payment and tax requirements with the relevant teams, and report expenditures against targets.
- Collaborate with OpenAI’s global and regional Marketing, Sales, Product, Policy, Communications, Partnerships, Procurement, and Security teams to align events with program goals, core narratives, and brand guidelines.
- Implement and manage locally appropriate safety, security, accessibility, and operational protocols, prioritizing attendee well-being and compliance.
- Measure event performance, collect attendee feedback, and share insights and regional learnings to continuously improve program quality and impact.
- Drive creative innovation across event touchpoints, producing original, immersive experiences that are bold, seamless, and differentiated.
- Manage high-stakes events involving senior executives, enterprise partners, developers, policymakers, and media.
IDEAL CANDIDATE PROFILE
You may be a strong fit for this role if you:
- Have 7+ years of experience leading complex, high-profile events at a global company, including end-to-end planning, on-site execution, and post-event analysis.
- Are based in Singapore, understand the local event landscape, and are willing and able to travel and work across APAC as needed to support other projects.
- Thrive in fast-paced environments while maintaining high standards across every aspect of a project.
- Are fluent in English and communicate with confidence, clarity, and cross-cultural sensitivity.
- Bring deep understanding of regional cultural nuances and audience expectations.
- Are energized by creating original, first-of-their-kind experiences.
- Manage multiple concurrent projects across business functions with confidence and clarity, prioritizing and making smart trade-offs as needs evolve.
- Have a strong network of regional vendors and production partners.
- Demonstrate strong financial and operational acumen, including budgeting, procurement, and multi-market payment and tax considerations.
- Have experience partnering with cross-functional leaders and stakeholders.
- Remain grounded and decisive amid ambiguity and shifting priorities, with a proactive, collaborative, solutions-oriented mindset.
- Have a strong interest in artificial intelligence and OpenAI’s global impact.
- Excel at building trusted relationships with local cross-functional teams, vendors, and agencies while delivering outstanding guest experiences in fast-moving environments.
- Have existing work rights in Singapore.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are looking for a SOX Director - Compute and Infrastructure to join our Internal Audit team at Anthropic. In this role, you will lead financial risk assessment and internal control design over compute and infrastructure. This is Anthropic's largest cost and one of the most complex areas of our financial reporting. You'll focus on cloud spend, usage-based costs, vendor commitments, accruals, and cost allocation, as we scale rapidly toward an IPO.
This is a unique opportunity to build SOX controls at an AI-first company, in a domain where few established playbooks exist. Compute is purchased under multi-year agreements with multiple providers, metered in third-party environments, accrued from internal telemetry, and increasingly provisioned and scheduled by automated systems and agents. You will help define how controls work in that environment for both business and IT environments, from reliance on service providers to full-population monitoring of high-volume usage data, while maintaining the rigor required for public company compliance.
As the SOX Director, Compute and Infrastructure, you will own scoping, control design, testing, remediation, and reporting for compute and infrastructure processes, partnering directly with Compute Accounting, Finance Analytics & BI, Infrastructure Engineering, Finance & Strategy, and Procurement to design scalable controls, oversee documentation, and support communication with external auditors. This role reports to the Head of Business Controls and plays a critical part in strengthening internal control maturity through pre-IPO readiness and beyond.
Key responsibilities
Lead financial risk and internal control design for compute and infrastructure accounting, including cloud spend, usage-based costs, vendor commitments, credits, refunds, accruals, cost allocation, budgeting, and asset lifecycle management
Develop and execute the SOX control plan and roadmap for compute and infrastructure, making defensible prioritization calls on what must be controlled now and what can follow
Own scoping, risk assessment, walkthroughs, testing, remediation, and reporting activities for compute and infrastructure processes
Build scalable, automated, and sustainable controls to support growth through pre-IPO and post-IPO readiness
Pioneer the use of AI and automation to enhance control effectiveness, including full-population matching of usage to invoices, continuous monitoring, and anomaly detection
Design, implement, and monitor controls over the completeness, accuracy, and cutoff of compute cost, including monthly accruals built from internal workload telemetry and the true-up to provider invoices
Establish controls over multi-year provider agreements, including reserved capacity, minimum spend commitments, usage-based charges, signing credits, service-level credits, refunds, and billing corrections
Design and test controls over the allocation of compute cost between cost of revenue and research and development, including workload tagging, shared clusters, and changes to tagging logic or allocation models
Establish the investigation threshold and variance criteria used in the control design to ensure the precision needed to detect a material misstatement
Design and test controls over infrastructure related control inclusive of development of an asset lifecycle management system
Oversee control documentation and ensure audit-ready evidence is maintained for all compute and infrastructure processes, in compliance with US GAAP and SEC reporting requirements
Own control requirements across high-volume financial data pipelines, partnering with Finance Analytics &BI, Finance & Strategy, and Accounting to validate completeness, accuracy, classification, general-ledger mapping, key reports, and monthly close governance
Own the identification and control treatment of key reports and Information Produced by the Entity (IPE) used in compute accruals, allocation, and the close
Partner with IT SOX and engineering teams on the IT general controls and automated controls that support compute data, including interface, ITAC’s, and change management over pipelines and models
Embed control requirements into new systems, pipelines, and process changes at design time
Lead the assessment of reliance on cloud providers that meter and bill compute, including review of SOC 1 reports, scope and period coverage, bridge letters, and exceptions or qualified opinions
Define and monitor complementary user entity controls, and design alternative procedures where a provider report is missing, does not cover the relevant system or period, or includes exceptions
Assess how the use of AI in Finance and in the close changes what controls need to cover, and update the control environment accordingly
Partner with Compute Accounting, Finance Analytics & BI, Infrastructure Engineering, Procurement, and Finance & Strategy to implement scalable controls over compute and infrastructure
Work with the Compute Controller and Chief Accounting Officer organizations to align control priorities with business objectives
Train and enable process owners and control performers, many of whom are new to SOX, on control execution, evidence retention, and what audit-ready means
Support management's assessment of internal controls over financial reporting (ICFR) and related disclosures
Serve as the primary point of contact for external auditors on compute and infrastructure SOX matters
Prepare the Company's formal positions on control design, provider reliance, and deficiency evaluation for compute and infrastructure
Manage audit requests, coordinate testing schedules, and facilitate walkthroughs across compute and infrastructure processes
Track and report on control status, testing results, and remediation to leadership
Drive alignment with external auditors on testing approaches, reliance strategies, and deficiency evaluation and aggregation assessment
Minimum qualifications
Have designed controls over cloud, compute, or infrastructure cost, or over a comparable high-volume, usage-based process, and understand control objectives, IPE, and sufficiency of audit evidence
Have proven ability to establish or scale SOX controls at newly public or pre-IPO companies
Possess deep understanding of compute accruals, vendor commitments, cost allocation, financial close, and US GAAP requirements
Have experience evaluating service organization reports (SOC 1 and SOC 2) and complementary user entity controls
Are comfortable working with large datasets and data pipelines, and partnering with data science and engineering teams
Can structure ambiguous control problems and influence across stakeholders without direct authority
Have strong project management, analytical, and communication skills
Hold a Bachelor's degree in Accounting, Finance, Business Administration, IT/Engineering
Are passionate about building scalable processes that support organizational growth and Anthropic's mission to create safe AI
Preferred qualifications
Have 12+ years of hands-on SOX, internal audit, or internal controls experience, preferably in both Big 4 and in-house roles at a fast-paced technology company
CPA (or similar certification) and/ or CISA
Familiarity with cloud provider billing and commitment structures (AWS, GCP, Azure)
SQL and comfort working directly with usage, telemetry, and cost data to validate what the systems are telling you
Experience with controls over cost of revenue, gross margin reporting, and allocation methodologies
Interest in or experience applying AI/ML technologies to audit, compliance, or risk management processes
Understanding of lease accounting (ASC 842) and other accounting standards relevant to infrastructure and capacity arrangements
Experience working at a high-growth AI or technology company
Familiarity with financial data governance, internal controls over financial reporting (ICFR), and SEC disclosure requirements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking an experienced Policy Communications Manager to help drive external communications for our security, governance, and responsible scaling programs, and associated work. This role offers the opportunity to help shape how Anthropic communicates about our approach to developing secure AI systems and products, our work to uphold and iterate on our Responsible Scaling Policy framework, and the unique corporate structure that keeps the company accountable to its mission, including our Long-Term Benefit Trust (LTBT) and our status as a public benefit corporation.
You'll partner closely with our security, product, legal, governance, and Responsible Scaling Policy (RSP) teams to communicate Anthropic's approach to building safe and secure AI models as the technology becomes increasingly capable across critical domains like cybersecurity. You'll also help lead communications about how Anthropic is governed: the role of the LTBT's independent trustees in overseeing the company and electing members of our board, the obligations that come with our public benefit corporation charter, and why we believe this structure matters as AI systems grow more powerful. As governments establish regulatory frameworks for frontier AI, you'll help articulate how Anthropic approaches its transparency obligations and public reporting commitments, translating evolving requirements into clear, credible external communications. This will include balancing proactive storytelling about product security updates and launches with thoughtful handling of reactive matters as they arise. We're charting new terrain communicating about fast-moving frontier model capabilities and threat surfaces, and about institutional structures few other companies have built. You'll bring strong communications fundamentals to the role but recognize that traditional approaches may not map cleanly to the novel issues we're tackling.
The ideal candidate is an experienced issues handler with strong executive management skills, attention to detail, and the judgment to navigate sensitive topics with care. You should be able to move quickly under pressure and tight deadlines, write crisply, and distill complex security, governance, and technical topics for a broad audience while maintaining accuracy. This is a unique opportunity to help define how one of the world's leading AI safety companies communicates about the security and governance challenges that will shape the future of the technology.
Key responsibilities
Develop and execute communications strategies for Anthropic's approach to AI security, governance, and responsible scaling
Drive external communications about Anthropic's corporate governance, including the Long-Term Benefit Trust and our public benefit corporation status, explaining how these structures provide independent oversight and accountability to our mission
Serve as a trusted communications partner to security, product, legal, governance, and RSP leaders on sensitive, fast-moving matters
Develop proactive communications around emerging regulatory frameworks and transparency obligations, including public reporting commitments, disclosure requirements, and Anthropic's engagement with oversight bodies
Manage reactive inbound media requests on complex security and governance topics
Build and maintain relationships with journalists and influencers covering security, corporate governance, and technology policy
Prepare executives for media interviews, speaking engagements, and public appearances, developing thought leadership opportunities that position Anthropic's leaders as credible voices on AI security, governance, and responsible development
Write blog posts, statements, talking points, and other communications materials that explain our security, governance, and responsible scaling work clearly and accessibly, maintaining accuracy
Support reactive communications efforts with speed, accuracy, and sound judgment
Minimum qualifications
Experience in policy communications, including managing communications around complex security or governance topics
Excellent written and verbal communication skills, with the ability to distill complex technical topics accurately for broad audiences
Experience in issues management and developing reactive communications under pressure and tight timelines
Strong executive management skills and a proven ability to work seamlessly across technical and non-technical teams
A track record of building media relationships
A results-oriented, high-agency working style, with a bias toward flexibility and impact
Comfort operating in new terrain, where the technology is evolving quickly and the right communications approach may not yet exist
A deep commitment to ensuring that transformative AI systems are developed safely
Preferred qualifications
8+ years of experience in policy communications, ideally at a high-growth technology company
Experience communicating about corporate governance, regulatory affairs, or oversight structures, and comfort explaining novel institutional arrangements to broad audiences
Existing relationships with security, governance, and tech policy reporters and influencers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core
About the Opportunity
We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team.This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected.You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannotbe crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance.
What You'll Be Doing
Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite
Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes.
Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring orescalation.
Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk.
Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route.
Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements.
Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes.
Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues
Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required.
Support special projects and priority product launches in a fast-paced and continually evolving environment.
What We Look For In You
At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry.
Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience
Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes
Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi.
Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements.
Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls.
Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite.
Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes.
Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements.
Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines
Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders.
Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor.
Self-motivated, proactive and comfortable operating independently within a fast-paced, globallydispersed team.
High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation
Nice to Haves
Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company.
Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific
Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows
Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows.
Experience developing compliance risk-assessment frameworks, controls, and key risk indicators
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core
About the Opportunity
We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team.This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected.You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannotbe crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance.
What You'll Be Doing
Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite
Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes.
Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring orescalation.
Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk.
Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route.
Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements.
Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes.
Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues
Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required.
Support special projects and priority product launches in a fast-paced and continually evolving environment.
What We Look For In You
At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry.
Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience
Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes
Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi.
Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements.
Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls.
Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite.
Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes.
Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements.
Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines
Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders.
Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor.
Self-motivated, proactive and comfortable operating independently within a fast-paced, globallydispersed team.
High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation
Nice to Haves
Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company.
Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific
Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows
Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows.
Experience developing compliance risk-assessment frameworks, controls, and key risk indicators
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Riyadh
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The Field Architect role at MinIO is a senior customer-facing technical position focused on defining, validating, and guiding architectures for AI, analytics, cloud-native applications, and large-scale data platforms. You will serve as a trusted technical advisor to customers, partners, and internal teams, translating business and application requirements into robust technical designs that deliver measurable outcomes.
You will collaborate closely with the broader MinIO team through technical discovery, architecture design, proof-of-concept (PoC) delivery, production onboarding, performance validation, and long-term expansion. Success in this role requires hands-on expertise across the data stack, strong architecture and communication skills, and ownership of customer technical outcomes.
What You Will Do:
Technical Leadership & Architecture
Technical Architecture and Discovery:
Lead technical discovery with customers and partners to understand their business goals, data sources, application requirements, infrastructure constraints, and success criteria. Design end-to-end architectures that address those requirements.
Data Platform Architecture:
Design solutions across the full data stack, including ingestion and change data capture (CDC), batch and streaming pipelines, data processing, lakehouse storage and table formats, catalogs, query and analytics engines, orchestration, data quality, governance, and AI integration. Understand how these components work together and guide customers through architecture decisions and tradeoffs.
AI and Analytics Workload Design:
Define and validate architectures for AI/ML training and inference, analytics, lakehouse environments, high-performance data pipelines, and modern application data services.
Object Storage and S3 Expertise:
Serve as a subject matter expert in AIStor, object storage, S3-compatible architectures, distributed systems, replication, erasure coding, security, performance tuning, and large-scale namespace design.
Customer Engagement & PoC Delivery
Customer Technical Advisor:
Build trusted relationships with customer technical stakeholders across data engineering, analytics, AI, infrastructure, platform, security, application, and operations teams. Guide customers toward informed architecture decisions.
PoC Ownership and Delivery:
Plan and conduct customer PoCs from initial scope through final technical review. Agree on success criteria, design and deploy the solution, integrate the required data stack components, build representative use cases, run functional and performance tests, troubleshoot issues, document results, and drive the PoC to a clear outcome and production plan.
Customer Success Beyond the Win:
Partner with Customer Engineering, Product Management, and Engineering to help customers move from PoC to production and expand adoption across additional workloads and teams.
Ecosystem, Enablement & Field Operations
Cloud-Native and Kubernetes Guidance:
Provide technical leadership on Kubernetes, containers, automation, and deployment patterns across private, public, and hybrid cloud environments.
Solution Integration:
Work with customer teams and technology partners to integrate data sources, ingestion and streaming tools, processing and analytics engines, AI platforms, identity systems, observability tools, and infrastructure components.
Technical Presentations and Enablement:
Deliver architecture presentations, whiteboard sessions, demonstrations, workshops, and technical enablement for customers, partners, and internal teams.
RFP, RFI, and Technical Response Support:
Lead or contribute to technical responses covering the full data platform, including architecture, integrations, security, scalability, performance, and operational requirements.
Product Intelligence & Market Expertise
Product and Engineering Feedback:
Capture customer requirements, PoC findings, integration needs, and field feedback. Work with Product and Engineering teams to resolve gaps and inform priorities.
Competitive and Market Expertise:
Stay current on object storage, data lakehouse, AI infrastructure, analytics, Kubernetes, cloud, and competing data platforms. Explain technical differentiation in the context of customer use cases.
Your Skills and Experience:
10+ years of experience in a senior customer-facing technical role such as Field Architect, Solutions Architect, Sales Engineer, Systems Engineer, or Technical Consultant.
Hands-on experience designing, integrating, and troubleshooting end-to-end data platforms. This should include several of the following: ingestion, CDC, batch and streaming processing, lakehouse architecture, catalogs, query engines, orchestration, data quality, governance, and AI/analytics workloads.
Demonstrated experience leading customer PoCs, including defining success criteria, deploying and integrating components, validating functionality and performance, resolving technical issues, and presenting results.
Strong understanding of object storage and S3-compatible architectures, including security, replication, data protection, performance, and scale-out design.
Hands-on experience with Linux, networking, storage systems, containers, Kubernetes, and modern data center infrastructure.
Practical experience with relevant data stack technologies, such as Kafka, Debezium, NiFi, Spark, Flink, Trino, Starburst, Iceberg, Delta Lake, or data catalogs. Experience with every listed technology is not required.
Experience designing or supporting AI, machine learning, analytics, lakehouse, or large-scale data pipeline environments.
Experience with public and hybrid cloud environments, including AWS, Azure, GCP, OCI, or private cloud platforms.
Ability to lead technical discovery, design architectures, build demonstrations, analyze performance, troubleshoot integrations, and communicate tradeoffs clearly.
Strong verbal, written, whiteboarding, and presentation skills, with the ability to communicate with both technical and executive audiences.
Ability to work collaboratively across customers, partners, Sales, Product, Engineering, and Customer Engineering teams.
Strong customer-success orientation, intellectual curiosity, sense of ownership, and ability to prioritize effectively in a fast-moving environment.
Willingness to travel as needed to support customers, partners, field events, and internal team activities.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field; equivalent practical experience will also be considered.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, UK
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
European governments, research institutions, and public bodies are investing in large-scale AI, analytics, and data infrastructure. MinIO's software-defined, S3-compatible, cloud-native object storage is built for the performance and scale these workloads demand.
We are seeking a technical, creative, and entrepreneurial Sr Regional Sales Manager to lead MinIO's growth in the public sector across EU Region. You will sell to national and regional government, research and HPC centres, universities, healthcare bodies, defence and security agencies, and EU institutions. You will combine technical depth in storage, data lake/lakehouse, AI/ML, and HPC with a real understanding of how the public sector buys, so you can shape and win complex, multi-stakeholder deals of €250K+.
What You Will Do
Drive Public Sector Business Development:
Identify and develop opportunities across ministries, agencies, research organisations, and public institutions. Engage early, before requirements are written, to influence strategy, architecture, and budget planning.
Lead Technical and Vision Selling:
Articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, analytics, and HPC, not just incremental improvements. Translate technical capabilities into mission outcomes and public value.
Navigate Public Procurement:
Manage the full cycle from early engagement through tender, evaluation, and award. This includes EU and national procurement rules, framework agreements, and dynamic purchasing systems. Respond to RFIs, RFPs, and ITTs with Solutions Engineering, Legal, and Contracts.
Close Complex Deals:
Own opportunities with longer, committee-driven sales cycles, from first contact through to award.
Compete and Win Against Legacy Vendors:
Position cloud-native, S3-compatible object storage against traditional storage vendors by demonstrating its advantages for modern workloads. Make the case on cost, flexibility, and performance.
Support Security Reviews:
Work with customers and internal teams to respond to security questionnaires and architecture reviews, involving Product and Legal as needed.
Build the Business Case:
Develop ROI and total-cost-of-ownership models that speak to public-sector priorities: value for money, risk reduction, and long-term sustainability.
Partner-First Territory Strategy:
Build and run co-selling plans with resellers, system integrators, and alliance partners, including those holding public-sector frameworks, to extend coverage and reach buyers who purchase through partners.
Collaborate Cross-Functionally:
Work with Solutions Engineering, Product, Legal, and Marketing on tailored solutions, successful POCs and pilots, and a smooth path from award to deployment.
Forecast with Discipline:
Maintain accurate pipeline management, realistic forecasting that reflects procurement timelines and budget cycles, and clear account plans.
Your Skills and Experience
Public Sector Sales Expertise:
7+ years of enterprise or public-sector sales in the EU, with consistent quota attainment and average deal sizes of €250K+.
Procurement Fluency:
Hands-on experience with public tenders and frameworks, and with working through procurement officers, technical evaluators, and budget holders.
Technical Acumen:
Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. You can engage architects and researchers and connect technical concepts to mission and policy outcomes.
Public Sector IT Awareness:
Working knowledge of the data protection and security requirements that shape European public-sector IT purchasing.
Partner-Led Approach:
Track record of building co-selling strategies with channel, SI, and alliance partners.
Competitive Selling:
Proven ability to displace entrenched vendors with a differentiated value proposition.
Consultative, Challenger Mindset:
You teach, tailor, and challenge customer thinking, and you shape requirements rather than just responding to them.
Startup Mindset:
Comfortable with ambiguity and building from the ground up in a fast-moving company.
Network:
Established relationships within UK/EU public institutions, research communities, and the partner ecosystem.
Communication:
Excellent presentation, negotiation, and relationship-building skills with technical and executive stakeholders. Fluency in English and other relevant local languages is required.
Education:
BA/BS in computer science, engineering, business, or a related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Tokyo; Kuala Lumpur
Workplace: remote
ABOUT YOU
As a Solutions Engineer, you are the technical point of contact for our strategic enterprise partners. You'll be the person a partner trusts to answer a hard API question on a live call, the person who diagnoses why a payment token request is returning an empty-cart error, and the person who makes sure a major launch is technically ready before the traffic hits.
This is a hands-on, partner-facing engineering role. You'll spend your time troubleshooting real integration problems, reproducing and routing defects, and protecting our development teams from being pulled off their roadmaps for questions you can answer or resolve yourself. You'll work closely with Customer Success, Tech Leads, Directors of Engineering, Product Owners, and QA — and you'll be the connective tissue that keeps all of them in sync on behalf of the partner.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
What You'll Do
Customer-facing technical support
Serve as the technical liaison for strategic enterprise partners during the post-sales relationship.
Join partner calls to answer technical questions in real time and resolve concerns on the spot.
Respond to technical inquiries quickly (target: within 30 minutes during coverage hours) so partners are never left waiting.
Shield engineering teams from non-technical and routine technical interruptions, escalating to Tech Leads and Directors of Engineering only when a question genuinely requires deep platform expertise.
Ticket and bug management
Create, own, and drive Xsolla Service Desk tickets to resolution — acting as both reporter and assignee on the issues you handle.
Triage incoming issues: handle technical questions directly, route non-technical ones to Customer Success, and assign complex defects to the right engineering owner.
Troubleshoot and fix minor bugs yourself when feasible, following proper code review and deployment processes.
For complex bugs and new feature requests, capture clean requirements and escalate to the Tech Lead with the context engineering needs to act.
For live production-impacting issues, drive to root cause and confirmed fix — convening the on-call team in a live session when necessary.
Launch readiness
Create and manage Partner Launch Event tickets for partner sales and launches.
Validate technical launch requirements with the partner and assign preparation subtasks to the relevant engineering teams.
Support Product Owners and Directors of Engineering in building a plan to staff and monitor live launch events.
Continuously improve the Partner Launch Event process alongside Customer Success and engineering stakeholders.
Process and platform stewardship
Follow engineering and deployment processes carefully to avoid introducing regressions.
Maintain the access you need to do the job: code repositories, logs, internal troubleshooting and testing tools, and dev environments.
Communicate regularly with Tech Leads and Directors of Engineering on request resolution and bug-fix timelines.
Bring structure to how defects and feature requests are reported, reducing back-and-forth and giving partners and engineers a clearer shared picture.
What Your Day Actually Looks Like
To make the scope concrete, here are the kinds of problems you'd be handling:
A partner reports an "empty cart" error when calling the create-payment-token endpoint — you read the API docs, check their catalog and SKU configuration, identify the validation failure, and walk them through the fix.
A partner's engineer raises a sharp question about whether 64-bit integer IDs in JSON webhooks could lose precision at scale — you give a technically credible answer and propose a forward-looking path.
A webhook stops firing on a partner's store — you audit the webhook settings, confirm what's configurable via Admin API versus what needs an internal change, and coordinate the escalation.
A major partner is launching a seasonal event — you create the launch event ticket, validate readiness, line up the engineering subtasks, and stay close during the event.
You spot a recurring pattern of partner requests that creates operational risk, and you write it up clearly for leadership so the organization can get ahead of it.
What We're Looking For
Required
Strong working knowledge of REST APIs, JSON, and webhooks — you can read documentation, construct and interpret requests/responses, and reason about payload structure and edge cases.
Hands-on debugging and troubleshooting ability: reproducing issues, reading logs, and isolating root cause versus symptom.
The judgment to know when to fix something yourself and when to escalate — and the discipline to route issues to the right owner with clean context.
Excellent partner-facing communication: you can explain technical concepts clearly to both technical and non-technical audiences, and you stay calm and credible during production incidents.
Comfort working in a ticketing/issue-tracking workflow (e.g., Jira) and following defined engineering and deployment processes.
Ownership mentality — you drive problems to resolution rather than logging them and handing off.
Experience in video game commerce, payments, e-commerce, or fintech platforms.
Preferred / Nice to Have
Familiarity with storefront, catalog/SKU, and monetization systems, or prior experience integrating with a platform like Xsolla.
A coding background sufficient to make small fixes and understand engineering trade-offs.
Experience supporting enterprise or strategic accounts in a post-sales technical capacity (Solutions Engineering, Technical Account Management, Integration Engineering, or Developer Support).
Experience operating in an on-call or incident-response rotation.
What Success Looks Like
Partners view you as their trusted technical point of contact and resolve issues with you rather than escalating around you.
Technical questions are answered fast, and engineering teams stay focused because routine and intermediate issues stop with you.
Defects and feature requests reach engineering well-scoped, reducing back-and-forth and rework.
Launches are technically validated ahead of time and supported through go-live.
Production incidents reach confirmed root cause and fix, with clear ownership.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: EMEA; Romania; Bulgaria; Portugal; Canada; United Kingdom; Spain; Poland
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster's positions are fully remote, you can work from home, forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC.
We’re hiring a Lead Product Manager to own the vision, strategy, and outcomes for a critical area of Oyster’s Employer of Record product. You will shape customer-facing experiences, internal tools, and operational workflows that help companies employ talent globally with confidence, compliance, and simplicity.
You will work across the full EOR system, not only individual features, to understand how customer needs, country requirements, policies, data, operational processes, and technology interact. You will start with the customer problem and desired business outcome, use direct discovery and first-principles reasoning to identify root causes, and decide whether the best intervention belongs in product, process, policy, Operations, or a combination.
You’ll operate independently, making and communicating difficult trade-offs amid ambiguity. You will constructively challenge requested solutions, align senior stakeholders, and connect product decisions to measurable customer, operational, and commercial impact. You will also identify where AI and automation create real value, and where risk or customer needs call for a human in the loop.
KEY RESPONSIBILITIES
- Own the product vision, strategy, prioritization, and measurable outcomes for an EOR sub-domain.
- Build a systems-level view of customer journeys, internal workflows, policy constraints, data flows, and exceptions across the EOR lifecycle.
- Lead direct customer and operational discovery. Separate symptoms and feature requests from underlying problems, and evaluate product, process, policy, and operational interventions before choosing a solution.
- Translate strategy into outcome-based roadmaps with clear decisions, learning plans, and success measures.
- Work deeply with Operations and AI Engineers to improve scalability, exception handling, service quality, and cost-to-serve, not simply digitize existing processes.
- Partner with Engineering and Design from discovery through delivery, using prototypes and technical insight to reduce risk early.
- Constructively challenge and align senior stakeholders across Legal, Compliance, Finance, Operations, and Go-to-Market, and communicate strategy, trade-offs, and impact clearly in senior forums.
- Contribute repeatable product practices that strengthen discovery, decision quality, and outcome ownership across the Product organization.
CORE REQUIREMENTS
- 5+ years in Product Management, including demonstrable experience owning a complex product area end-to-end.
- 3+ years in HR tech, payroll, benefits, hiring, compliance, or another regulated or operationally complex B2B domain.
- Strong systems thinking, with the ability to explain how policy, operations, data, and technology interact, including exceptions and edge cases.
- Proven first-principles thinking: the ability to separate the requested feature from the desired outcome and explain why one intervention (product, process, policy, or Operations) was chosen over the alternatives.
- Strategic judgment and independence: proven ability to make significant decisions under ambiguity, with explicit trade-offs and a clear view of what was deprioritized.
- Deep direct-customer discovery, with examples where conversations with customers and operational teams materially changed the problem definition or planned solution.
- Proven ability to constructively challenge, persuade, and align senior stakeholders with competing priorities, and to partner strongly with Operations, Engineering, and Design.
- Clear executive communication, with evidence of measurable customer, operational, or commercial impact (e.g. cost-to-serve, cycle time, retention), including the baseline, the change, and how the result was attributed to the decision.
Bonus / Nice-to-Have Experience
- EOR, payroll, HR technology, benefits, compliance, fintech, healthcare, logistics, or another regulated and operationally complex domain. Transferable experience counts where the complexity is comparable (multi-country rules, compliance exposure, human-in-the-loop workflows).
- Scaling products or workflows across countries, customers, teams, or markets.
- Hands-on experience prototyping with AI tools or shipping responsible AI- or automation-enabled product experiences.
- Fully distributed and multicultural working experience.
YOU'LL ALSO NEED
- A reliable home internet connection and fluency in both written and spoken English.
- High standards for quality, ethics, privacy, and compliance in products that affect people and employment.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Mytle Beach, SC
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
Why Technology at loveholidays
Technology at loveholidays underpins our vision to become the most loved OTA in Europe. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.
Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology https://tech.loveholidays.com/ and adhere to our key technology principles https://tech.loveholidays.com/the-5-principles-that-helped-scale-loveholidays-7ea0b0fd3df9 that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this.
The difference you’ll make
You’ll sit in the Discover and Book team, reporting to the Lead Software Engineer. You’ll work closely with our product and design teams to help shape fast, accessible and reliable experiences for customers. You’ll work on high-impact journeys across search, discovery and booking, helping customers find and book their next holiday across web and mobile, while continuing to evolve our frontend platform and keep us at the forefront of modern web engineering.
You’ll create polished, high-performing customer experiences that make finding and booking a holiday simple and trustworthy. You’ll bring strong product and engineering judgement to the team, balancing speed of delivery with accessibility, performance, consistency and long-term maintainability.
Discover and Book sits within our Customer Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
You will:
- Build modern, responsive web experiences that are fast, accessible, reliable and maintainable.
- Work closely with Product and Design to turn customer problems into simple, intuitive journeys.
- Raise the quality bar for UI by ensuring experiences are accessible, visually consistent and work well across devices, browsers, languages and European markets.
- Build and evolve customer journeys that work seamlessly across the web and our iOS and Android app, accounting for the behaviours and constraints of each platform.
- Evolve our design system, shared components and design tokens so teams can build consistent experiences quickly.
- Improve web performance, including page load speed, rendering, bundle size and Core Web Vitals.
- Use experimentation, analytics and customer insight to make informed product decisions.
- Build well-tested, observable features and use production signals to continuously improve them.
- Collaborate with backend engineers on APIs and data contracts, keeping data ownership clear and frontend integrations straightforward.
- Mentor other engineers through pairing, code review and pragmatic technical guidance.
- Contribute to our frontend migration, bringing customer journeys from our established application onto our modern shared frontend platform.
Your day-to-day:
- Deliver customer-facing features iteratively, using experimentation and customer insight to validate ideas and improve outcomes.
- Partner with engineers, designers, product managers and analysts within and beyond your team.
- Build and maintain reusable UI components, patterns and tooling.
- Validate customer experiences across web, iOS and Android.
- Make thoughtful technical decisions that support both immediate customer value and longer-term platform goals.
- Ensure features are accessible, resilient and measurable. Investigate and resolve production issues using observability tools, analytics and customer feedback.
- Leave the codebase, documentation and developer experience better than you found them.
Your skillset:
- Experience building server-rendered, performant web applications.
- A strong understanding of HTML, CSS, responsive design and browser behaviour. A practical commitment to web accessibility and inclusive design.
- Experience creating and maintaining component libraries or design systems.
- Experience consuming and shaping APIs, ideally GraphQL and REST.
- Strong testing habits across unit, integration and end-to-end testing. An understanding of performance, monitoring, reliability and observability in customer-facing web applications.
- The ability to break down ambiguous problems, make sound trade-offs and deliver incrementally.
- Takes ownership of outcomes, not just tasks. Proactively identifies opportunities to improve the customer experience and considers how their work supports our customer vision as we scale into new markets.
- You can work effectively across frontend and backend boundaries, collaborating with teams to deliver end-to-end customer journeys.
- Clear communication and a collaborative approach to working with Design, Product and Engineering colleagues.
Our frontend tech stack
Core: TypeScript · React/Preact · Vite · SSR · GraphQL · Figma · Storybook · GitHub
Other: Panda CSS · Design Tokens · Node.js · Vitest/Jest · Playwright · Appium · Capacitor · OpenTelemetry · Sentry · Feature Flags
The interview journey:
- Talent intro - 30 mins
- 1st stage with two Software Engineers - 45 mins
- Take-home challenge
- Final stage with key stakeholders, in office - 3 hours
- Challenge discussion - 1 hour
- Reliability and Infrastructure - 45 mins
- Tech and Product Culture - 45 mins
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: Director of Product Management, Platform
Location: Remote US
Compensation Range: $230,000 to $250,000 base, plus bonus and equity
What You’ll Do:
Set the integrated product vision and strategy for both the Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, customer-facing teams, and other product leaders.
Own and communicate a roadmap that balances shared platform foundations with partner-visible value, including clear sequencing, tradeoffs, dependencies, and investment cases.
Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, product enablement, and platform system-of-record concerns.
Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery and sharing, dashboards, onboarding, action workflows, cross-product views, and other experiences that help partners demonstrate and act on Huntress value.
Treat MSPs and their clients as first-class users: understand their operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done.
Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows.
Bring a strong UX point of view to platform work, ensuring that backend capability is paired with an experience that users can understand and successfully complete.
Translate ambiguous customer, partner, and internal stakeholder needs into clear product outcomes, principles, requirements, epics, and user stories.
Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities.
Establish and steward interfaces, shared objects, APIs, and product contracts that enable other teams to build on the platform without bespoke implementation work.
Make platform investments legible to executive stakeholders by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth.
Establish measurable outcomes for both platform effectiveness and partner value, such as time to enable a new product, completion of identity and access workflows, report generation and sharing, dashboard adoption, and time to action.
Participate as a key contributor through the full product lifecycle, from discovery and research through delivery, launch, adoption, and iteration.
Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure.
Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear written and verbal communication.
Mentor and raise the quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews, while remaining an individual contributor.
Responsibilities:
Huntress is building a unified platform that helps product teams ship faster, gives partners a more coherent experience, and makes the value of Huntress visible and actionable.
We are looking for a Staff Product Manager to lead the connected product strategy across Core Platform and Platform Value. This is one integrated platform leadership role.
You will own the shared foundations that products depend on and the user experiences through which partners understand, configure, and act on the value Huntress delivers. Your scope will include platform services and system-of-record surfaces such as identity, SSO, RBAC, accounts, organizations, auditability, product enablement, and shared platform capabilities. It will also include partner-facing experiences such as reporting, dashboards, onboarding, action workflows, and other surfaces that help MSPs demonstrate and operationalize security outcomes for their clients.
The role is especially important to Huntress because our customers are often managed service providers. You will need to understand the MSP business model, including how partners manage multiple organizations, delegate access, standardize workflows, demonstrate value to clients, and scale operations across their customer base.
This is a hands-on Staff-level individual contributor role. You will set direction, create clarity in ambiguous problem spaces, work deeply with engineering and design, and influence product teams across Huntress without relying on direct authority. You will operate at both strategic and executional altitude—from platform vision and investment cases to user research, prototypes, requirements, launches, and measurable outcomes.
What You Bring To The Team:
7+ years of experience in a product management role, with a track record of increasing scope and impact.
2+ years of direct experience with the MSP business model and workflows. You understand how service providers manage multiple customers, users, organizations, permissions, reporting, and operational scale.
3+ years of prior experience as a platform product manager, with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams.
A demonstrated track record of building and launching platform capabilities—not only managing roadmaps or coordinating delivery.
Strong UX product management experience. You have personally led user research, workflow design, prototyping, usability testing, or the creation of customer-facing interfaces.
Experience building products for complex B2B users, administrators, operators, or technical professionals.
The ability to connect technical platform investments to clear user outcomes and business value.
Strong product judgment in ambiguous environments, including the ability to distinguish foundational platform work from one-off feature requests.
Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions.
Excellent written and verbal communication skills, including the ability to create clear product narratives, requirements, epics, and stories that align teams around intended outcomes.
Comfort operating as a hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership.
Experience working in an agile development environment using modern product and engineering tools.
Strong analytical, creative, and critical-thinking abilities, with comfort in defining metrics and using evidence to make prioritization decisions.
Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Infrastructure Services organization is responsible for the underlying infrastructure that powers the 1Password application. It includes Compute Services, Network and Edge Services, and Stateful Services.
As a Senior Staff Cloud Platform Engineer, you set the multi-year technical strategy for Infrastructure Services. You decide where the organization invests, define the architecture and standards that every infrastructure team and internal tenant builds on, and make sure our compute, network and edge, and stateful platforms evolve as one coherent system rather than three separate ones. You partner with engineering and product leadership, security, and finance to balance reliability, security, cost, and delivery speed, and you are the senior technical voice for infrastructure across the company.
This is a hands-on role. You write design docs, prototype, review the hardest designs, and step into the most serious incidents. But your main impact comes from making many teams more effective and from the decisions that hold up for years.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have set technical direction across multiple teams. You have owned an infrastructure strategy or architecture spanning several teams or an entire organization, and you can point to the multi-year outcomes: what others adopted, what shipped, and what measurably improved.
- You have operated Kubernetes at production scale. This includes multi-cluster, multi-tenant, customer-traffic-bearing environments (EKS or similar managed platforms preferred). You know it deeply, from autoscaling and admission control to GitOps, workload identity, and fleet-wide cluster upgrades.
- You combine depth with breadth. Beyond Kubernetes, you have working fluency in networking and edge and in stateful data systems, and you understand how a decision in one layer affects the rest.
- You have made reliability a standard, not a project. You defined SLIs, SLOs, and error budgets, and you got multiple teams to adopt them. You have improved incident response, post-incident learning, and disaster recovery across an organization, not just on your own team.
- You have cut cloud costs through engineering. You can show measurable, real-dollar impact from work such as capacity automation, right-sizing, architecture changes, or commitment strategy, and you have worked with finance on forecasting and tradeoffs.
- You build security in by design. You have driven practices such as workload identity, least-privilege IAM and RBAC, credential rotation, and strong isolation in multi-tenant environments, and you have partnered with security teams on risk decisions and compliance requirements.
- You still build. You are proficient in Go (or a similar language) and Infrastructure as Code (Terraform), and you have a track record of automating complex, high-toil operational workflows at fleet scale.
- You influence without relying on authority. You write clear strategy and design documents, present to senior leaders, resolve technical disagreements between teams, and build alignment on difficult tradeoffs.
- You grow other engineers. You have mentored Senior and Staff engineers, raised the bar on design review, and helped shape how your organization hires and evaluates technical talent.
Bonus points for:
- Hands-on experience with service mesh and service-to-service networking, such as Linkerd or Amazon VPC Lattice.
- Experience operating scalable database technology, such as MySQL, Postgres, or DynamoDB.
- Designing developer platform abstractions for internal teams, such as paved-road service toolkits and production readiness frameworks, that measurably improved usability and productivity.
- Helping build AI-assisted operations tools, such as auto-remediation or AI-assisted diagnosis, rather than only using them.
- Operating highly available, multi-region services in a large SaaS environment, including capacity planning and performance optimization at scale.
- Experience in a security, identity, or other high-trust product environment.
What you can expect:
- Set the multi-year technical strategy and architecture for Infrastructure Services, working with directors and senior engineering leadership to shape roadmap and investment decisions, including build versus buy.
- Define the patterns, standards, and guardrails across compute, network and edge, and stateful services that internal teams depend on for years.
- Represent Infrastructure Services in cross-organization reviews with product engineering, security, and finance, and serve as the senior technical voice for the platform.
- Serve as an escalation point for major incidents, and drive organization-wide improvements to incident management, reliability targets, and disaster recovery.
- Lead cost, capacity, and efficiency strategy for our cloud footprint, with measurable goals.
- Drive adoption of automation and AI-assisted operations to reduce toil across the organization.
- Mentor Staff and Senior engineers, raise the bar on design review and engineering practice, and help us hire and develop the next generation of infrastructure leaders.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
leadSan Francisco, CA | New York City, NY; Location: this is a global role, with a preference for candidates based in San Francisco or New York
УдалённоМожно работать из любой страны
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