Location: Spain
Workplace: remote
Finom is a fast-growing European tech startup, headquartered in Amsterdam, on a mission to revolutionize the financial landscape for entrepreneurs globally. We are developing an all-in-one financial B2B solution that seamlessly integrates banking functions, accounting, financial management, and invoicing into a mobile-first platform.
Following a significant €115 million Series C equity round, bringing our total funding to approximately $346 million, we are expanding aggressively across key EU markets (Germany, France, Netherlands, Italy, Spain). We go beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, to simplify financial management for small and medium-sized businesses.
At Finom, we empower our employees to make a real difference. We nurture an innovative and inspiring environment where bold ideas thrive, prioritizing thorough research, swift implementation, and ensuring every effort benefits our users, partners, and our business as a whole.
Engineering Manager - Product
We're looking for an Engineering Manager who's both a technical leader and a product builder. You'll guide a cross-functional team (5-10 engineers across backend, frontend, mobile, and QA) in delivering products that create real value for hundreds of thousands of businesses across Europe.
What You Will Be Doing
You're a seasoned technical leader with strong engineering roots and a track record of building teams that ship products that matter. You communicate clearly with everyone – engineers, product managers, executives – and you're genuinely curious about the product, the users, the business, and how your team's work drives real impact.
You don't just manage delivery. You challenge problem framing with your PM partner, ensure the team solves the right problems, and think in terms of business outcomes, not just technical outputs. You're comfortable discussing retention and conversion funnels alongside system architecture. You help the team understand ROI and prioritize based on value and effort.
You have deep technical expertise and can still step in to unblock when needed. You balance feature delivery with technical debt, keeping scalability in mind while ensuring the team ships at pace. You make technical decisions through explicit trade-offs, not gut feelings, and help everyone understand the "why" behind choices.
You take ownership of both outcomes and people. You run meaningful 1:1s, create growth plans, and own hiring and promotions. You build engaged teams through honest feedback and coaching. You invest in making the team more productive – better tools, smarter processes, fewer bottlenecks.
You drive predictable delivery by partnering tightly with Product and Design. You communicate proactively about priorities, risks, and constraints. You encourage healthy debate and move toward "disagree and commit" when needed.
Who You Are
5+ years of software development building data-intensive production systems
Proven track record leading cross-functional engineering teams
Deep technical knowledge: hands-on experience with at least one of the common general-purpose languages and platforms (C#/.NET, Java/JVM, JavaScript/Node, Go), distributed architectures, databases, messaging and queueing systems.
Experience in product-led organizations, ideally with international scopeStrong business acumen – you connect engineering work to revenue, retention, and trust
Comfortable with product metrics (DAU/MAU, retention, conversion funnels)
Exceptional communication in English across all audiencesA builder's mentality: you care about shipping great products and growing great teams
Our tech stack
Backend: .NET Core, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes
You'll lead teams using React, Swift/Kotlin, Python/ML frameworks, and modern QA tools
What You Will Get In Return
Make a genuine impact on the product
We're a growing fintech serving hundreds of thousands of European businesses. You'll lead a domain team with real ownership and autonomy over what you build and how you build it. This is a place for curious leaders who want to grow as technical managers, product thinkers, and people leaders.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Customer Success Operations Specialist
- Location: Espoo, Finland
- Department: Customer Success, Missions Line of Business
- Reports to: Director, Customer Success, Missions
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Customer Success Operations Specialist, you’ll run the operating rhythm behind ICEYE’s Missions Customer Success model. Missions delivers sovereign SAR satellite programs to governments worldwide, and Customer Success stays with these customers from go-live through operations, renewal and expansion. Program Managers and Customer Success Managers in each market own the relationships; you own what keeps them running smoothly: the governance calendar, pre-reads, meeting minutes, action registers and follow-up.
You’ll make sure every internal review and customer meeting happens on time, is well prepared, ends with clear decisions, and that every action is closed. Within six months, you will independently drive the cadence across all target accounts. This ensures our customers stay satisfied, building the baseline for a long-lasting relationship.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the governance calendar for all Missions customer accounts, planned a quarter ahead and sized by account tier. Trigger extra reviews when something material changes, such as a major incident, a procurement shift or a renewal risk.
- Prepare, run and document the recurring forums: the monthly Customer Pulse review and Operational and Service Reviews, and the quarterly Internal Account Reviews, Executive Reviews (QBRs), Portfolio Reviews and Voice of Customer syncs with Product. Run the full QBR cycle end to end for strategic accounts.
- Feed Customer Success input into existing forums (PMO Steering Group, sales pipeline, go-live working groups and LoB leadership) and track the follow-ups.
- Coordinate customer reviews with local Program Managers, Customer Success Managers, local ICEYE CEOs and functional experts, covering agendas, invitations, pre-reads, logistics and customer visits to Espoo, including community formats.
- Own the action, risk and decision registers. Chase open actions, escalate overdue items early and close the loop with customers on every commitment.
- Keep the Customer Dashboard, one-page Account Briefs and portfolio reporting current.
- Support running CSAT pulses after major interactions and NPS around QBRs, track recovery plans for detractors, and capture and quantify customer requirements for the product roadmap.
- Turn the operating model into playbooks and templates, and automate reminders, reporting and dashboards in Jira, Slack and Salesforce, using AI tools where they save time.
WHAT WE’RE LOOKING FOR
Must haves:
- Hands-on experience in business operations, PMO, customer success operations or program coordination, ideally in B2B or B2G technology
- Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones
- Strong follow-through: you track actions to closure without being prompted, while keeping strong working relationships with stakeholders
- Excellent written English for agendas, pre-reads, minutes and executive summaries
- Confidence building and maintaining dashboards and reports in Google Sheets or Excel, Jira, Salesforce or similar tools
- Discretion with sensitive customer information
- A structured, calm way of working when priorities shift and several reviews run in parallel
- Hands-on use of automation or AI tools to cut manual reporting and follow-up
Nice to haves:
- Experience in space, defence, government or other regulated programs
- Familiarity with customer success practice: QBRs, health scores, CSAT and NPS, Voice of Customer
- Finnish or other languages
APPLICATION PROCESS
- Recruiter interview
- Hiring Manager interview
- Peer Interview
- Take home task + presentation
- Interview with SVP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Netherlands
Workplace: remote
Finom is a fast-growing European tech startup, headquartered in Amsterdam, on a mission to revolutionize the financial landscape for entrepreneurs globally. We are developing an all-in-one financial B2B solution that seamlessly integrates banking functions, accounting, financial management, and invoicing into a mobile-first platform.
Following a significant €115 million Series C equity round, bringing our total funding to approximately $346 million, we are expanding aggressively across key EU markets (Germany, France, Netherlands, Italy, Spain). We go beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, to simplify financial management for small and medium-sized businesses.
At Finom, we empower our employees to make a real difference. We nurture an innovative and inspiring environment where bold ideas thrive, prioritizing thorough research, swift implementation, and ensuring every effort benefits our users, partners, and our business as a whole.
Engineering Manager - Product
We're looking for an Engineering Manager who's both a technical leader and a product builder. You'll guide a cross-functional team (5-10 engineers across backend, frontend, mobile, and QA) in delivering products that create real value for hundreds of thousands of businesses across Europe.
What You Will Be Doing
You're a seasoned technical leader with strong engineering roots and a track record of building teams that ship products that matter. You communicate clearly with everyone – engineers, product managers, executives – and you're genuinely curious about the product, the users, the business, and how your team's work drives real impact.
You don't just manage delivery. You challenge problem framing with your PM partner, ensure the team solves the right problems, and think in terms of business outcomes, not just technical outputs. You're comfortable discussing retention and conversion funnels alongside system architecture. You help the team understand ROI and prioritize based on value and effort.
You have deep technical expertise and can still step in to unblock when needed. You balance feature delivery with technical debt, keeping scalability in mind while ensuring the team ships at pace. You make technical decisions through explicit trade-offs, not gut feelings, and help everyone understand the "why" behind choices.
You take ownership of both outcomes and people. You run meaningful 1:1s, create growth plans, and own hiring and promotions. You build engaged teams through honest feedback and coaching. You invest in making the team more productive – better tools, smarter processes, fewer bottlenecks.
You drive predictable delivery by partnering tightly with Product and Design. You communicate proactively about priorities, risks, and constraints. You encourage healthy debate and move toward "disagree and commit" when needed.
Who You Are
5+ years of software development building data-intensive production systems
Proven track record leading cross-functional engineering teams
Deep technical knowledge: hands-on experience with at least one of the common general-purpose languages and platforms (C#/.NET, Java/JVM, JavaScript/Node, Go), distributed architectures, databases, messaging and queueing systems.
Experience in product-led organizations, ideally with international scopeStrong business acumen – you connect engineering work to revenue, retention, and trust
Comfortable with product metrics (DAU/MAU, retention, conversion funnels)
Exceptional communication in English across all audiencesA builder's mentality: you care about shipping great products and growing great teams
Our tech stack
Backend: .NET Core, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes
You'll lead teams using React, Swift/Kotlin, Python/ML frameworks, and modern QA tools
What You Will Get In Return
Make a genuine impact on the product
We're a growing fintech serving hundreds of thousands of European businesses. You'll lead a domain team with real ownership and autonomy over what you build and how you build it. This is a place for curious leaders who want to grow as technical managers, product thinkers, and people leaders.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Kazakhstan; Dubai
Workplace: hybrid
The Role:
We are looking for a driven and strategic Lead Client Relations Manager to strengthen client loyalty and enhance client engagement across the Group. The role focuses on client portfolio management, retention strategies, and team leadership, ensuring high service standards and alignment with corporate objectives.
The main responsibilities of the position include:
Set and monitor departmental KPIs in line with corporate targets and develop action plans to achieve them
Implement client engagement and retention strategies to strengthen loyalty, minimize churn, and maximize client value
Oversee client portfolios, ensuring proactive follow-up, consistent engagement, and effective relationship management
Establish best practices for client communication, follow-up, and retention across the team
Ensure accurate CRM maintenance and high standards of client data quality and documentation
Monitor client satisfaction, behavioral trends, retention performance, and portfolio insights to identify improvement opportunities
Participate in events, seminars, and promotional activities across different countries
Prepare presentations, reports, and market analyses to support decision-making
Coach, motivate, and develop team members while monitoring performance and supporting continuous improvement
Main requirements:
BSc in Business Administration or any Business-related field
Proven experience in business development, client/partner relations or similar role
Fluent Kazakh and Russian speaker
.
English knowledge is a must
Self-motivated and results driven
Ability to cope under pressure
Strong communication and interpersonal skills, with the ability to influence key stakeholders
Excellent client handling, problem solving and negotiation skills
Very good people management skills
Computer literate
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Lisbon; Belgrade
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We’re looking for a Senior Frontend Engineer who cares deeply about performance, architecture, and building systems that scale.
You will work across two complementary product areas:
- A high-load, mobile-first web platform where SSR, rendering strategy, and Core Web Vitals are critical
- Internal builder, CMS, and analytics products that require complex editors, forms, and state-heavy interfaces
This role combines frontend platform engineering with advanced application development, requiring strong ownership of architecture, performance, and user experience.
KEY RESPONSIBILITIES
- Build and evolve high-performance web applications across game hubs, CMS, and analytics products
- Design scalable frontend architecture, reusable UI systems, and developer-friendly foundations
- Optimize rendering, caching, and application performance for high-load environments
- Develop complex editor experiences, forms, dashboards, and state-heavy user interfaces
- Ensure code quality through testing, observability, and engineering best practices
REQUIRED QUALIFICATIONS
- 5+ years of frontend development experience
- Strong React expertise and modern frontend architecture practices
- Production experience with Next.js, SSR, and React Server Components
- Experience building complex SPA applications, including editors, dashboards, CMS, or similar state-heavy products
- Strong performance optimization skills (Core Web Vitals, profiling, caching, rendering strategies, bundle optimization)
- Experience with TanStack ecosystem (React Query and related tools)
- Experience with Tailwind CSS and Vite
- Experience designing reusable UI systems, components, and frontend architecture
- Strong testing culture and maintainable engineering practices
PREFERRED QUALIFICATIONS
- Experience with schema-driven forms (Zod or similar)
- Experience with BaseUI, Radix, or similar component systems
- Experience with Bun
- Background in gaming, entertainment, or high-traffic consumer products
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Employer:
Nebius DC Oy, Business ID 2541661-9
Job title:
Data Center L1 IT Technician
Primary work location:
Lappeenranta data centre
Temporary work location:
Mäntsälä data centre for training and onboarding until the Lappeenranta site is operational
Department:
Data Center IT Infrastructure
Number of positions available:
4
Ideal start date: February – April 2027
The role
As an
Data Center L1 IT Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Please note that during the construction of the Lappeenranta Data Center, onboarding & training for this role will take place at our Mäntsälä site.
Please note that this is a
shift work (day & night shift).
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Magarini
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
As Team Lead for the Magarini LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Magarini Sub-County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported.
You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards.
Responsibilities:
(A) Performance Management
Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes.
Lead weekly team huddles covering performance trends, blockers, and updates
Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager)
Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through
(B) Quality Assurance
Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric
Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination
Score calls and field visits consistently, and document QA feedback in an auditable format
Identify recurring quality gaps and design targeted coaching or refresher training to address them
Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams
Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly
(C) People Management
Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth
Support onboarding and integration of any new agents joining the team
Manage team attendance and leave planning, ensuring adequate coverage across remote and field days
Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands)
Maintain healthy team dynamics through proactive conflict resolution
Recognize and reinforce both individual and team wins, not just performance gaps
Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate
Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role
(D) Agent Support & Escalations
Provide real-time floor support for outbound call queries
Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events)
Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui
During field visits, directly observe and coach agents on in-person follow-up quality
Host donors, partners, and leadership during their visits to the Kitui field sites
Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations
(E) Reporting, Systems & Administration
Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days
Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards
Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current
Proactively flag systemic issues and recommend adjustments
Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates
Document coaching sessions and PIPs consistently and in an auditable format
Key Competencies and Attributes
Bachelor's degree in social sciences, development studies, community development, public health, or a related field.
At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents
Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback
Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage
Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage.
Excellent interpersonal, coaching, and conflict-management skills
Sound judgment on when a case needs escalation
Willingness to travel regularly to field sites across Magarini Sub County/Kilifi County, including remote areas
Ability to maintain confidentiality on sensitive recipient cases
Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing
Fluency in the Giriama language is a
MUST
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Chișinău
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Responsibilities:
Provide a range of HR services to employees from joining to the expiry of the contract and assist in all matters relating to employment matters
Manages onboarding and induction of all new hires
Provide operational leadership and hands-on contributions in core existing HR systems and processes
Perform various administrative duties to support HR records and administration requirements in line with compliance and record-keeping requirements
Manage expats full-cycle employment process, occasional relocation support
Perform hands-on contributions to the improvement of HR processes and policies:workforce administration, compensation review, benefits, performance and talent management, training
Support of other regional teams on occasional basis
Key Requirements:
3+ years of experience in HR Manager / HR Generalist capacity
Knowledge of Moldova labor regulations
Experience of working with visas and immigration policies, understanding of different types of employment and following procedures
Experience of working with external vendors
Results-focused mindset, with the ability to work in dynamic environments
English level: B2+
We offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
ОфисChișinău; Manage expats full-cycle employment process, occasional relocation support
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Support our Sales, Marketing, and customer-facing teams, which might include:
- Driving end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success.
- Analyzing, optimizing, and implementing sales territories and processes for a fast-growing sales team.
- Building out prospecting programs, marketing campaigns and events cadences, helping the sales team to drive net new demand.
- Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
- Take on special projects and initiatives related to international expansion, pricing, marketing, legal, deal strategy, and agent development
- Work with Pricing, Legal, Operations, Sales, Agent Development & Finance teams to identify inefficiencies in current GTM operations and design solutions to help Sierra scale.
- Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high-leverage decisions.
- Serve as a versatile, proactive team player, taking on both foundational tasks and high-impact strategic initiatives that drive the GTM team’s success.
- Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage.
WHAT YOU’LL BRING
- 4+ years of experience in revenue operations, sales operations, management consulting, corporate strategy, or business operations.
- Proficiency in financial modeling and data analysis (e.g., Excel, Google Sheets); experience with data visualization tools (e.g., Tableau, Looker, or Power BI).
- A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
- Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
- A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
- Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives.
EVEN BETTER…
- SQL experience.
- Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools.
- Previous 0-1 startup or operational experience.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Berat, Albania
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Business Analyst
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Gather, analyze, document, and prioritize customer business requirements.
Translate customer needs and pain points into detailed product requirements and agile user stories.
Prepare and maintain Business Requirements Documents (BRDs).
Act as a proxy Product Owner, supporting development and Scrum teams throughout project delivery.
Collaborate with customers, stakeholders, and technical teams to align business objectives with solutions.
Conduct product gap analysis to identify missing functionalities and improvement opportunities.
Analyze and model business processes to support solution design and implementation.
Support backlog prioritization and ensure requirements are clearly understood by development teams.
Ensure delivered solutions meet customer expectations and business objectives.
Apply Agile methodologies and requirements management best practices.
A university degree (preferable business or IT related);
5+ years working experience as a Business Analyst in the field
Experience working on lending products such as commercial, corporate or construction loans
Good communication skills;
Good analytical and evaluative skills in order to translate customer pain points into detailed product requirements;
Ability to execute product gap analysis based on gathered requirements to maximize project and customer success;
Knowledge on requirements management, process modeling and development methodologies.
Location: Longcross, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Please note that this role involves shift work from Friday to Monday, including both day and night shifts.
The role
As an
IT Datacenter Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
As our Junior IT Administrator, you'll own the full device and access lifecycle, from a new hire's first laptop to an employee's final offboarding, and build the systems that make it repeatable at scale.
УдалённоjuniorSupport employees across time zones with clear, prompt communication on IT issues, hardware needs, and access requests; Clear written communication in English; comfortable coordinating across time zones with employees, vendors, and internal stakeholders
What you'll do Develop and lead the product strategy and vision for Cyberhaven’s endpoint sensor capabilities. Collaborate with cross-functional teams to design, build, and launch endpoint capabilities that answer key data detection and response use cases.
УдалённоseniorA history of managing successful enterprise products in early-stage startups, skillfully balancing limited engineering resources with high pressure for features and quality from customers and sales teams Must be comfortable, effective, and clear at communicating with company executives, customers, and engineers, and collaborate with a variety of internal groups including customer success/services, engineering, marketing, and sales Ability to build rapport with customers, prospects, analysts, and competitors, as well as the ability to leverage your existing network to gather market and product intelligence Deeply understand technology, have a strong intuition to estimate the complexity of product features, and ability to speak a common language with the engineers Experience managing scalable enterprise software platforms, building a product that meets the needs of large enterprises (RBAC, Directory Integration, Enterprise software deployment, performance management etc.) Proven history of developing products that can meet the needs of a wide variety of large enterprise customers, yet can be built efficiently by engineering Experience working closely with UX designers, customers, and engineers to create modern user interfaces that simplify the lives our customers Experience with data-driven approach to product decisions Availability to frequently communicate with a distributed engineering team in Central European time zone and other teams in the US time zones Located in Europe Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Hi, I’m Taten 👋 Chief Operating Officer at Cleo. I lead the teams that help Cleo operate and scale effectively, spanning People & Talent, Legal, Compliance & Policy, Operations, and Partnerships. Together, these teams build the capabilities, relationships, processes and foundations that enable Cleo to grow responsibly while delivering for our customers.
We’re looking for people with strong judgment, deep curiosity, and a drive for getting things right. You’ll own your area, move quickly, and stay close to the details all while partnering with leaders and teams across Cleo to solve complex problems and drive meaningful progress. This is a great environment for thoughtful, enterprise-minded people who know when to bring others along and when to seek a different perspective. If you can balance principle with pragmatism, bring clarity to complexity, and want to help build a company that grows with intention, Cleo is a place where you can have real impact.
About the Role ✍️
We're looking for an experienced Senior People Partner to join our Partnerships team. You'll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. As a Subject Matter Expert in Engineering and Data Science departments, you'll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management.
Key responsibilities for this role include:
- Partnering with the Engineering and Data Science business areas to align their people strategies with the goals of those business areas, becoming a trusted, expert advisor.
- Administering key company wide programs like the Performance Review Cycle and Performance Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth.
- Managing employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on.
- Working closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points.
- Providing tailored coaching to help up skill our leaders in a meaningful way.
- Delivering tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind.
- Creating and delivering Learning and Development initiatives to enhance skills across the organisation.
- Ideating and execute key work streams and projects within the People Roadmap, autonomously and collaboratively.
- Acting as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges
What We're Looking For 🕵️
- 4+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies.
- Proven experience partnering with technology teams, specifically Engineering and Data Science.
- Experience with Executive Coaching would be a great advantage.
- Hands-on experience managing complex employee relations and case management, including knowledge of UK employment laws and regulations.
- Great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off.
- Experience handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information.
- Strong interpersonal and stakeholder management skills. Both the what and the how matter to us: explaining requirements and processes is key, but first comes the critical step of gaining stakeholder buy-in. You’ll build strong relationships based on trust and confidence, and have the ability to influence.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: London; Dublin
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As part of the trust team, you'll collaborate across functions to design and implement systems that streamline trust workflows, enhance decision-making around risk, and support responsible growth. The team operates as strategic advisors to key cross-functional partners — including Product, Operations, Legal, Marketing, and Engineering — to drive accountability, insights, and operational integrity across the business.
In this role, you will be responsible for:
- End-to-End Process Management — Build and maintain strategic automations and standardized processes that support trust and safety functions, promoting consistency and adoption across the org.
- Cross-Functional Collaboration — Partner with Engineering and Growth teams to drive initiatives that enhance trust infrastructure and operational effectiveness.
- Leadership Partnership — Serve as a trusted advisor to leadership, delivering strategic insights, risk reporting, and actionable recommendations.
- Data-Driven Strategy — Oversee analytics across trust functions. Identify risk patterns and areas for improvement; build dashboards and insights that inform policy decisions and guide operational improvements.
- Reporting & Analytics — Lead the design and management of dashboards, reports, and KPIs that measure trust and safety performance and impact.
WHO YOU ARE
- Passionate about responsible AI and motivated by building systems that protect users and maintain platform integrity
- Highly motivated with a strong work ethic — you understand the stakes of this moment in AI and are committed to getting it right
- Analytical and first-principles oriented, comfortable navigating ambiguity and complex risk tradeoffs
- Consistently deliver high-quality work quickly and take initiative from day one
- Low ego, high ownership
REQUIREMENTS
- Excellent communication skills and ability to translate complex risk data into clear recommendations
- 4+ years in Security, Trust & Safety Operations, or Risk Operations at a high-growth technology company
- Proven track record building end-to-end solutions, from data collection and analysis through to execution
- Experience working cross-functionally with Policy, Legal, or Safety teams
- Highly adaptable with a proactive approach to problem-solving and process improvement
LOCATION
This role is remote-first, so it can be executed from anywhere in Europe. Preference for candidates based in London.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berat, Albania; Belgrade, Serbia; Athens, Greece; Crete, Greece; Podgorica, Montenegro; Skopje, North Macedonia; Zagreb, Croatia; Cluj-Napoca, Romania; Pondicherry, India; Petten, Netherlands; Aachen, Germany; Abidjan, Côte d'Ivoire; Alexandria, Egypt; Ahmedabad, India; Algiers, Algeria; Alkmaar, Netherlands; Almaty, Kazakhstan; Amersfoort, Netherlands; Amman, Jordan; Amsterdam, Netherlands; Antalya, Türkiye; Astana, Kazakhstan; Asunción, Paraguay; Augsburg, Germany; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Batumi, Georgia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birżebbuġa, Malta; Bishkek, Kyrgyzstan; Bolzano, Italy; Bordeaux, France; Bramsche, Germany; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bucharest, Romania; Bucuresti, Romania; Budapest, Hungary; Cairo, Egypt; Chemnitz, Germany; Chișinău, Moldova, Republic of; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Mirpur, Bangladesh; Dnipro, Ukraine; Dresden, Germany; Dublin, Ireland; Dusseldorf, Germany; Düsseldorf, Germany; Guayaquil, Ecuador; Emmen, Switzerland; Erevan, Armenia; Essen, Germany; Fatorda, India; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Grenoble, France; Gżira, Malta; Haifa, Israel; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Hyderabad, India; Bangalore, India; istanbul, Türkiye; Istambul, Türkiye; Istanbul, Türkiye; Ankara, Türkiye; Jakarta, Indonesia; Karlsruhe, Germany; Kharkiv, Ukraine; Kiel, Germany; Koln, Germany; Krakow, Poland; Krosno, Poland; Kuala Lumpur, Malaysia; Kyiv, Ukraine; Larnaca, Cyprus; Leipzig, Germany; Leverkusen, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Solutions Architect
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
The role
responsibilities
consist of two primary parts: client facing technical representative of the team and the technical lead for the development team.
This client-facing part requires comfort in deep-dive technical workshops and in board-level sales presentations.
The development leadership should include creation of technical architecture documentation; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements
Java platform knowledge.
Experience with Spring, Maven and GitHub;
Understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture;
Knowledge of JavaScript frameworks, MVC patterns and principles of REST APIs, OpenAPI, Integration Platforms, API Gateway, etc.
Knowledge of native mobile development is an advantage.
Ability to quickly understand new architectural frameworks and best practices;
Professionally worked with Enterprise Integration Patterns and Frameworks;
Operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment;
Good communication and presentation skills.
Experience with designing solutions for financial services (especially banking);
Experience with server virtualization and containers technology such as Docker, Kubernetes, Helm, ArgoCD.
Location: Berat, Albania; Petten, Netherlands; Alkmaar, Netherlands; Amersfoort, Netherlands; Amsterdam, Netherlands; Rotterdam, Netherlands; Schipol, Netherlands; Utrecht, Netherlands; Atlanta, United States; Austin, United States; Boca Raton, United States; Boston, United States; Chicago, United States; Columbus, United States; Dallas, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Kansas City, United States; Kirkland, United States; Los Angeles, United States; Miami, United States; Milwaukee, United States; Minneapolis–Saint Paul, United States; New York, United States; Newark, United States; Redmond, United States; Sacramento, United States; San Francisco, United States; San Jose, United States; Seattle, United States; St. Louis, United States; Tampa, United States; Vacaville, United States; Richmond, United States; Toronto, Canada; Birmingham, United Kingdom; London, United Kingdom; Manchester, United Kingdom; Aberdeen, United Kingdom; Wales, United Kingdom; Frankfurt, Germany; Madrid, Spain; Rome, Italy; Bolzano, Italy; Krakow, Poland; Dubai, United Arab Emirates; Dammam, Saudi Arabia; Jeddah, Saudi Arabia; Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Ho Chi Minh, Vietnam; Hà Nội, Vietnam; Singapore; Sydney, Australia; Guadalajara, Mexico; León, Mexico; Mexico City, Mexico; Monterrey, Mexico; Querétaro City, Mexico; Tijuana, Mexico
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Senior Project Manager
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Manage banking projects focused on implementing online banking solutions.
Lead multiple project teams and manage large-scale programs.
Collaborate with senior stakeholders to define long-term program strategies.
Plan and facilitate client workshops and project discussions.
Identify, assess, and mitigate project and program risks.
Manage project changes, minimize disruptions, and adjust plans accordingly.
Resolve project issues and ensure successful delivery.
Train and coach team members in Scrum and Agile methodologies.
Analyze project data to support strategic decisions.
Drive process improvements and organizational change.
5–8 years of relevant project management experience.
Proven experience in the financial services or banking sector.
Experience working in startup or scaleup environments.
Strong knowledge of Agile and Scrum methodologies.
Experience managing multiple teams, projects, or large programs.
Excellent stakeholder management and communication skills.
Ability to design and facilitate client workshops.
Strong risk management, issue resolution, and change management skills.
Proficiency in project management and collaboration tools.
Ability to work in fast-paced, ambiguous, and changing environments.
Strong leadership, analytical, and problem-solving skills.
Agile coaching experience is a plus.
ГибридEspoo; Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones
УдалённоNetherlands
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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