Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3.
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the Role
Checkout.com http://Checkout.com is on a mission to transform the shopping experience for millions of consumers. As a senior individual contributor in mobile, you’ll help design and build the products we put in the hands of our end users.
Working hand-in-hand with our engineering team and product leaders, you’ll be crafting high-performance, user-friendly experiences, which operate at scale. Your role will extend beyond writing code - you’ll define architecture, lead technical discovery, and help us build the foundations that underpin our consumer offering.
What you’ll be doing
- Architecting and building the mobile experiences that are used directly by millions of consumers around the world.
- Owning feature development end-to-end, from discovery through to development, and monitoring through to maintenance.
- Working closely with backend teams to ensure the underlying systems we build are aligned to support our mobile product evolution.
- Championing best practices across the technical domain (testing, monitoring, release strategy, etc) to strengthen our foundations as we build our products.
- Mentoring peers, reviewing code, and contributing to the long-term technical vision for mobile development at Checkout.com http://Checkout.com.
Should have
- Solid background in mobile technologies (e.g. working with at least one of: native iOS, native Android, React Native)
- Proven track record building scalable and highly performant consumer experiences across the mobile domain
- Experience building and maintaining mobile apps or SDKs used by a large, active, user base.
- Passionate about developer experience - clear APIs, great docs, and reliability at scale.
- Excellent communication skills and experience collaborating with product, design, and backend peers.
Nice to have
- Previous experience in payments, fintech, or other security-sensitive domains.
- Exposure to PCI compliance, tokenization, or secure data handling.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As our merchant-base, product portfolio, and global headcount continue to grow, we are currently looking for a leader for our Americas Regional Marketing; to oversee and scale marketing in the United States. This high-impact role will drive regional performance by aligning closely with local commercial leadership teams, whilst collaborating with global functional peers to adapt and optimise key programs across ABM, PR, and Field Marketing/Events for the US market.
The incoming leader will manage a growing team as well as optimising ROI on a c. $8-10 million budget for 2026. This budget will be directly managed in-market, and through incredible tight coordination with global marketing leaders, and further budgets covering Performance and Brand Marketing should can be optimised.
This person will report to the Head of North America Revenue leader, with a dotted line into the Global CMO, working closely with the broader Marketing team, and local Commercial leaders; to shape and execute our go-to-market strategy focused on priority prospects, in-pipe opportunities and cross-sell / upsell of the back book.
Role overview | Remit and Responsibilities
Amongst other duties, the incoming Americas Marketing leader will demonstrate:
- Go-to-Market Strategy: Collaborate with The Marketing Leadership Team and the Head of North America Commercial, to define and deliver integrated go-to-market strategies aligned with business goals for frontbook and back book execution.
- Executive Collaboration: Act as a trusted partner for our Head of North America Commercial, the CMO and other executive stakeholders, to develop and execute regional marketing strategies that drive impactful outcomes and contribute to business objectives. You will drive tight alignment with regional growth strategies and our global marketing plan.
- Marketing Strategy Development: Lead the development of innovative marketing strategies across all the Americas region exploring new approaches and championing experimentation to maintain a competitive edge in the rapidly evolving market landscape. With a focus on ABM, Field Marketing, Events and PR you’ll be fully versed in all aspect of integrated campaign marketing.
- Regional Marketing Leadership: Work across Commercial, Partnerships, Revenue Operations and Marketing Leaders to create cohesive and impactful regional plans. You will be responsible for designing and executing the marketing strategy and plan in the region and will need to influence other marketing leaders to deliver what’s needed to support the execution of the plan. This role will be high on influence and collaboration, optimising global spend for quality investment and planning in the market. Your success will be dependent on the ability to forge close working relationships with the Marketing Leadership Team (of which you will be a key member).
- Team Leadership: Manage and grow a team of marketers with varying areas of expertise. Foster a high-performance environment built on trust, ownership, and continuous development. Be the Checkout brand ambassador for the region, working with our partners across the organisation to build and grow the culture in the Americas market.
- Budget Management: Allocate resources strategically to maximize ROI and support the region’s commercial priorities. You’ll be accountable for delivering high impact programs that accelerate commercial results.
- Market Alignment: Stay abreast of market dynamics and industry trends, ensuring marketing efforts align with both global strategies and local preferences to drive effective engagement with enterprise customers
- Measurement and Optimization: Measure performance, and use insights to adjust strategy and improve outcomes for our Enterprise Marketing. Communicate results to stakeholders across the business
Role overview | Desired Background, Core Competencies
The ideal candidate for the role will bring:
- Experience: Over a decade in strategic B2B marketing, with a focus on ABM enterprise marketing and events management. Extensive experience in payments, fintech, or complex enterprise software sectors is highly desirable
- Communication Skills: Excellent communication skills across all levels, with the ability to effectively convey complex ideas and influence buy-in from senior stakeholders
- Leadership Skills: Track record of exceptional leadership and team management, with the ability to inspire and mentor a team of marketing professionals and cross-functional partners to achieve ambitious goals and drive impactful outcomes. Adept at steering complex projects, setting clear priorities, delegating effectively, and maintaining a keen eye on budgets
- Cross-Functional Collaboration: Incredible cross-functional collaboration skills, with the ability to build and maintain relationships with key stakeholders and drive alignment and execution of marketing initiatives across departments. Ideally with have evidenced this at scale, in matrixed/global environments
- Strategic Thinking: Strategic thinker with a proven ability to develop innovative marketing strategies, explore new approaches, and champion experimentation to stay ahead in the rapidly evolving market landscape
- Analytical Mindset: Strong analytical skills, with the ability to utilize marketing technology tools to measure the impact and ROI of marketing activities, providing actionable insights to drive continuous improvement and optimization
- Data-driven decision-making: high-proficiency in leveraging martech tools for performance and ROI tracking, as well as turning insights into tangible actions
- Innovation mindset: constantly on the hunt for innovative strategies and eager to test new tactics to connect with and provide value to our merchants
- Team spirit: a genuine enthusiasm for being an integral part in a dynamic team, seamlessly collaborating with colleagues from all corners of the globe to make an impact
If you feel that you don't meet all the requirements but think you might still be right for the role, please consider continuing in the process. We're always keen to build relationships with leaders who resonate with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior Influencer Planning Manager is a hands-on strategic planner responsible for translating PlayStation's global influencer approach into clear, actionable plans across priority games, hardware, services, sponsorships, brand campaigns, and cultural moments.
This role will support portfolio prioritisation, audience and creator plans, global/local processes, measurement, and investment recommendations that enable the broader Influencer Partnerships team to execute with greater clarity, consistency, and impact.
Working closely with Influencer Partnerships, Brand, Media, Studios, Social, PR/Communications, Insights & Analytics, agencies, and local market teams, this role connects the planning approach to execution through strong briefs, planning tools, recommendations, and cross-functional coordination.
What you'll be doing:
Influencer Planning
Develop
planning documents, campaign frameworks, and recommendations for priority initiatives, translating audience
objectives
, business priorities, and cultural opportunities into actionable influencer plans.
Maintain planning calendars, portfolio roadmaps, intake inputs, and decision materials across influencer wo
rkstreams.
Partner
with internal insights teams, agency partners, local teams, and activation leads to
synthesise
research into clear planning implications.
Portfolio Prioritisation & Investment Strategy
Support assessment of the
appropriate influencer
support model by initiative, including full-service, lighter-touch, locally led, agency-supported, or playbook-enabled approaches.
Build planning inputs for investment and resource recommendations, balancing business impact, cultural opportunity, audience reach, market needs, and historical learnings.
Global / Local Planning Model
Coordinate early local market inputs, creator recommendations, market nuances, and feedback loops, translating them into clear global planning outputs.
Maintain shared ways of working,
planning
templates, and governance that drive global consistency while supporting local relevance.
Measurement, Learning & Cross-Functional Partnership
Maintain KPI, reporting, and learning frameworks and translate campaign performance into actionable recommendations for future planning.
Build and
maintain
planning tools, playbooks,
and knowledge resources that improve speed, clarity, and consistency.
Create concise stakeholder updates and leadership readouts, partnering cross-functionally to resolve planning needs and improve execution readiness.
What we're looking for:
7+ years of experience in influencer marketing, creator strategy, brand planning, social strategy, entertainment marketing, digital marketing, or integrated campaign planning.
Bachelor's degree in marketing, communications, advertising, business, or
a related
field; equivalent experience considered.
Strong understanding of the creator
landscape
, social platforms, gaming communities, entertainment culture, youth audiences, and emerging platform behaviours.
Experience translating audience insights, cultural signals, creator trends, and business priorities into clear campaign strategies and planning recommendations.
Experience supporting portfolio prioritisation, investment planning, measurement, and global/local ways of working in a complex or matrixed organisation.
Strong project management and communication skills, with the ability to manage multiple workstreams and synthesise complex information into clear presentations and recommendations.
Comfort working with KPIs and campaign performance data and translating results into practical planning implications.
Collaborative working style with the ability to build trust across activation teams, local markets, agencies, and cross-functional stakeholders.
AI fluency or willingness to rapidly adopt AI-enabled tools for research, trend scanning, reporting, knowledge management, and planning efficiency.
Highly organised, proactive, and comfortable operating in a fast-paced environment with shifting priorities and high-visibility initiatives.
Genuine passion for PlayStation, gaming, creators, entertainment, sports, youth culture, and the broader cultural landscape.
Benefits:
Discretionary bonus opportunity
Hybrid working model (FlexModes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Spain
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team.
About the job
This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications.
This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers.
We are hiring a EM 4 to support, empower, and assist the management team with leading a group of Escalation Managers globally. An ideal candidate is a leader who thrives in fast-paced environments and is passionate about escalation and incident management. As the EM 4 you will be the mentor, bringing out the best in your team members and helping them succeed. As the team grows, you are scaling the processes effectively. You are seeking improvements for efficiency and performance consistency across the team. You will foster a strong culture of collaboration and customer empathy in the team.
Responsibilities
In this role, you will:
Leadership:
Be the change agent, go-to person, subject matter expert for the team
Coaching & Mentoring:
Mentor or coach or train other team members on Performance, Soft Skills, Queue Management, Case / Incident Management best practices
Onboarding:
Manage onboarding & training of new team members. Creating & delivering structured training sessions
Team Improvement:
Identify training / process improvement opportunities. Create & implement trainings / solutions / process improvements accordingly. Identifies and recommends opportunities for improvement in channel engagement
Team Engagement:
Communicate openly and effectively with their team. Share updates and timely disseminate information
Queue /Escalation / Incident /Case Management:
Help advise on sensitive SDM Escalations, identify trends and blockers.
Post-Mortem Review:
Review technical post-mortems and incident reports to translate complex root causes into clear, executive-ready narratives.
Reporting: E
nsure all leadership-facing documentation clearly outlines the business impact, timeline, and remediation steps.
Project Lead:
Works with Escalation Leadership and cross-functional project managers on OKR and project deliverables. Identify pain points and propose solutions (through projects/process improvements). Drive technical projects to bring improvements on the team.
Talent Acquisition: Assist in scaling the talent pipeline by conducting interviews and participating in calibrations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years in a client-facing technical support role, supporting customers and internal teams and partners.
Experience using industry tools (Tableau, Excel, Jira, Zendesk etc.) to search databases, create custom queries, and generate reports
Consistently exceeds all KPIs for IC performance (TTS, SLA, Backlog management)
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Proven track record of empowering team members through individual coaching, group training, documentation, project management, and process improvement.
Advanced time management skills and the ability to work well under pressure and de-escalate tense customer situations in a live environment.
Desired:
2+ Years of Experience as TSE4 in Twilio Support
Experience working in a follow-the-sun support model with remote and global teams.
Experience in implementing Agile methodologies and continuous improvement initiatives.
Experience managing multiple projects and initiatives to success.
Excellent communicator and facilitator.
Location
This role will be based in SPAIN. This role will be remote and during a
Monday-Friday shift during EMEA hours
.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Warsaw
Workplace: OnSite
ROLE HIGHLIGHTS:
- Satellite Operations Specialist
- Location: Warsaw, Poland
- Department: Satellite Operations & Maintenance / Engineering
- Reports to: Satellite Operations Team Lead
- Employment type: Fixed term
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Satellite Operations Specialist, you will be an integral part of ensuring that ICEYE is able to deliver the product and data to customers. You will work closely with other operators on the operations console throughout your shift hours, ensuring smooth operation of our constellation of satellites and providing crucial support for any unexpected contingencies that arise on the fleet or ground systems. You will help to improve Satellite Operations by developing new procedures and tools. You'll handle fleet maintenance, engage in mock operations pre-launch, and be a critical part of the Launch and Early Orbit Operations. If you're passionate about space technology and eager to make an impact in satellite operations, we want to hear from you.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Maintain continuous, high-quality monitoring and control of the satellite constellation during all shifts
- Ensure safe operations, early detection of anomalies, and proper escalation or resolution
- Enhance Satellite Operations by developing and refining procedures, tools, and workflow
- Support fleet maintenance activities and satellite in orbit testing
- Contribute to mission readiness through simulations and Launch and Early Orbit Operations
- Deliver clear shift handovers, incident reporting, and documentation
- Contribute to seamless 24/7 operations and strengthen team-wide situational awareness and best practices.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Relevant university degree: Aeronautical Engineering, Space studies, Applied Physics or similar, or relative experience in a similar role.
- Have attention to detail with an excellent ability to focus
- Have strong problem-solving skills and the ability to react fast
- Strong English language skills (both written and spoken)
- Flexibility in scheduled working hours (ability to work morning, evening, and night shifts, 365/24/7 basis)
- Interest in Space Industry/Satellite Operations
NICE TO HAVES:
- Space background
- Knowledge about satellite systems
- Knowledge about orbital mechanics
- Familiarity with Linux system
- Familiarity with Python
- Familiarity with Atlassian Cloud (Jira, Confluence)
APPLICATION PROCESS
- Technical/Team Lead interview (45 minutes, online)
- Team Director interview (30 minutes, online)
- Talent Attraction Partner interview (30 minutes, online)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
The salary for this position is 9000 PLN per month (gross).
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
🤘
How do we do it?
At Click&Boat, we believe in empowering our developers to build the company's strategy and shape the future of boating. People joining Click&Boat are always delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:
Product-Focused:
Our focus is on delivering exceptional products that truly benefit our users.
Data-Driven:
We prioritize data-driven decisions to ensure our products meet user needs.
Tech for Purpose:
We believe technology is a means to solve real problems, not an end.
Full Empowerment
: Our developers are not just coders; they are strategic partners who have a direct impact on our product roadmap and company objectives.
Full Transparency
: You'll have access to the entire company strategy and be a key player in achieving our OKRs.
AI-Powered Workflows
: We believe in using the best tools to keep our productivity sailing smoothly. Our developers are equipped with top-tier AI tools. We see AI as an efficiency boost, so you can spend your time engineering smarter solutions for our end users.
Boring architecture:
we are always seeking the simplest solution for our complex challenges… and that is not simple! (
https://www.youtube.com/watch?v=msnQbIQFsw4
if you want to know more).
Diversity :
We are committed to fostering an inclusive and diverse workplace, where all individuals are valued and respected.
⭐️
The Engineering Team ⭐️
Our engineering team is currently composed of 4 agile squads, each responsible for a specific functional scope. As we expand into the US market, we will grow to 6 squads, with two new squads dedicated to building and scaling our product for US users. Together, the teams build the infrastructure, interfaces, and applications that provide a first-class experience for our users: boat owners, customers renting boats, and Click&Boat internal teams.
By joining Click&Boat, you’ll meet a team of talented, committed, and passionate engineers with a lot of product interactions. You'll have the opportunity to take ownership of projects quickly, whilst being mentored by talented senior engineers who have made significant contributions at renowned companies like Doctolib (VP of Engineering, Engineering Director & Principal Engineer) and ManoMano.
We move fast, with a lot of ownership, and are proud to tackle big problems! Being a developer at Click&Boat means more than just coding. Our developers are also responsible for preparing their features, collaborating with product managers and designers, monitoring and validating features once in production.
Our stack includes up-to-date Angular, PHP, MySQL, Symfony.
⭐️ Are you the one
we’re looking for? ⭐️
We are looking to recruit a Senior Engineering Manager who will manage
two squads.
You're a Great Fit at Click&Boat if:
You are fluent in English. French is a plus.
You enjoy delivering features that impact the company's KPIs ;
You have solid experience delivering high-quality feature ;
You have at least 5 years of experience managing a technical team ;
You enjoy supporting and coaching your individual contributors, providing regular feedback to help them grow in line with company-wide objectives ;
You feel comfortable working with various stakeholders across the company ;
You’re a clear and effective communicator with your teammates.
What We Value :
Customer Focus:
Understanding our customers and fully embracing our mission will make your journey with us exciting and fulfilling.
Curiosity Acumen:
We seek individuals who are curious and eager to learn.
Diversity and Inclusion:
We value and actively promote gender diversity and inclusion. We appreciate candidates with diverse backgrounds.
Boat Interest:
We appreciate candidates with a background or interest in boating. If you share our passion for the industry, it's a significant advantage.
Make sure to highlight these qualities during your interviews.
What awaits you on board
8 additional days off;
Lunch vouchers (Cobee);
Gym partnerships (Wellhub);
PNB Boat licence offered and exclusive discounts on your next boat trips;
Breakfast every Tuesday morning;
A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
Team-building activities.
Hybrid role based in Barcelona, with 3 days per month spent in Paris — around 6 to 9 trips per year.
Contract: Permanent position
Start date: ASAP
Ready to take the helm and drive our success? Join Click&Boat and be part of a team where your voice truly matters. Let's navigate the future of boating together!
Location: Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSIONS ON THIS ROLE ⭐
As an associate, you support the General Manager for Spain (GM) on top business priorities, such as unlocking new growth, driving alignment on strategy and building new processes/standards internally and externally.
You will be highly involved in key challenges for Alan, supporting the General Manager by completing high added value tasks.
Your missions will include:
Please note that we can’t be exhaustive on the projects you will perform as a GM associate, as you can be asked to help on almost any subject.
- Corporate & Governance (support for the constitution of our board packs, market research, prepare key meetings, coordinate Monthly Business Reviews...)
- Growth (supporting marketing initiatives, partnerships...)
- Brand & Communication (develop the Corporate brand at major business events, write a newsletter, animate social networks)
- Strategy (contribute to the strategic vision of the company, screen markets and competition, produce business analyses, build models of growth, etc.)
- Product (identify and explore strategic product opportunities)
- Talent Acquisition (source and recruit the best team)
- Team (organize the Spanish off-site, kick-off and key bonding events)
Examples of recent projects by global founder associates team:
- Finance - Taking part and coordinating a fundraising: preparation of Pitch Deck, financial analysis to assess valuation, coordination of fundraising with investors
- Product - Exploring health stories: in-depth market research to understand the opportunity to build new health services within Alan
- Finance - Contributing to a M&A process: involvement on due diligence and valuation, process coordination, and company integration within our community
- Sales - Being project manager on a key tender: involvement throughout the whole process, coordination of Sales and Product teams to make the best offer possible
- Logistics - Organizing the annual Alaner reunion event: managing a budget of €600k and a team of 10 people to bring Alaners together over 2 days and create a sense of belonging
- Recurring tasks - Coordinating the weekly internal communication, supporting the CEO with his weekly newsletter, coordinating the monthly business reviews of the unit.
A unique opportunity to join Alan on a high impact role:
In this position, you will get a great overview of the key strategic topics at Alan and will work with the GM on topics that are instrumental to our success.
You will grow exponentially with the guidance of these senior Alaners. It is a unique chance to work on so many tasks in a different and non traditional environment.
PROFILE & COMPETENCIES
- We are looking for a candidate with 3-7 years of experience in strategy, operations or consulting.
- Fluency in spoken and written English and Spanish. All our company communications are written and in English.
- Sharp analytical thinking: you ask the right questions, break down complex problems, and find solutions backed by solid reasoning.
- Business sense: you think like an owner, understand what makes a company great, and make good calls even when things are unclear.
- Strong execution: you drive projects forward and rally others around a shared goal.
- Versatility: you switch between very different topics without losing impact.
- Autonomy and rigor: you're organized, reliable, and can own a project from start to finish.
- Clear communication: you express your needs clearly and inspire others to act.
- Proactivity: you deliver fast and well, and you go further by spotting problems early and proposing new ideas.
- Growth mindset: you actively seek feedback and use it to improve.
For this role we are looking to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
- Location: Based in Barcelona or Madrid.
- Remote work: We offer remote work flexibility.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Проект: Общественное питание
Описание проекта: ИТ-поддержка корпоративных ресторанов, участие в открытии. Обеспечение бесперебойной работы оборудования и ПО в ресторанах. Специалист по поддержке ресторанов в Благовещенске.
Обязанности:
— Планирование и контроль ресурсов
— Учёт основных средств и инвентаризация ИТ-оборудования ресторанов региона
— Контроль за состоянием ИТ-оборудования ресторанов в регионе
— Приоритизация задач, составление карты рисков
— Написание технической документации
— Приоритизация инцидентов по степени критичности и решение (удалённо/выездом) их согласно SLA
— Управление и контроль подрядными организациями в части решения инцидентов и запросов пользователей в рамках позиции
— Составление требований к системе автоматизации со стороны поддержки ресторанов
— Участие в проектах внедрения нового ИТ-оборудования в ресторанах совместно с департаментом развития
— Сопровождение процесса по открытию новых ресторанов и реконструкции ресторанов от ИТ
— Взаимодействие с операционным департаментом в рамках работы над инцидентами
— Взаимодействие с департаментом развития и проектными менеджерами в рамках открытий новых ресторанов и открытий ресторанов после реконструкции по части ИТ.
Требования:
— Опыт работы: аналогичный опыт от 1 года
— Опыт работы с торговым оборудованием сферы ритейла (Сканеры/терминалы/ККМ)
— Владение навыками сервисного обслуживания торгового и компьютерного оборудования
— Управление распределенными командами
— Знания основ сетевых технологий (стек TCP/IP, маршрутизация, IP-адресация, фильтрация трафика)
— Знания основ управления доменной средой (Active Directory, Group Policy)
— Базовые навыки Windows PowerShell 3.0
— Методология ITIL
— Навыки ведения проектной деятельности
Location: London; Barcelona; Geneva; Amsterdam; Madrid; Berlin; Paris; Warsaw; Brussels; Zurich; Lisbon
Workplace: Remote
ABOUT KEYROCK
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
WHAT WE ARE LOOKING FOR
We are seeking a Head of Risk to own and develop the Firm’s risk function end-to-end. This is a senior leadership role with direct accountability for the design, implementation and enforcement of a Firm-wide risk framework across all activities.
The role requires strong quantitative risk expertise and the ability to apply rigorous methodologies to complex, real-time markets across both traditional finance and digital assets. The successful candidate will co-design the firm’s risk architecture with the COO and CIO, covering data, analytics and real-time risk aggregation.
You will have full oversight of risk across trading (spot and derivatives), treasury and investments, including exposures across CeFi and DeFi environments. This includes defining risk appetite, implementing advanced risk metrics and ensuring disciplined risk-taking across the organization.
We are looking for a leader who sets the standard, challenges the business and enforces a strong risk culture, while enabling the firm to scale.
ROLE DESCRIPTION
Quantitative Risk Framework: Develop and maintain a quantitative risk framework grounded in modern risk theory (e.g. market, credit, liquidity and systemic risk modelling), leveraging concepts such as tail risk, extreme value theory, dependence structures and stress testing
Firm-wide Risk System Architecture: Co-design and implement the Firm-wide risk management system in close collaboration with the COO and CIO, including data architecture, risk aggregation layers, real-time monitoring capabilities and reporting infrastructure across all business lines.
Cross-Asset & Cross-Infrastructure Risk Integration: Build an integrated risk view across centralized and decentralized venues, covering exchange risk, counterparty risk, smart contract risk, collateral efficiency and liquidity fragmentation.
Advanced Risk Modelling & Metrics: Define and implement advanced risk metrics (VaR, Expected Shortfall, stress scenarios, liquidity-adjusted risk, concentration risk) and ensure their consistent application across trading, treasury and investment activities.
Is plus: TradFi ↔ Crypto Risk Translation: Translate traditional financial risk methodologies into crypto-native environments, adapting models to account for 24/7 markets, fragmented liquidity, funding dynamics, on-chain transparency and new failure modes (e.g. oracle risk, protocol risk).
BACKGROUND AND EXPERIENCE
Quantitative Risk Expertise: Strong foundation in quantitative risk management, including hands-on experience with market risk, credit risk and liquidity risk modelling, ideally aligned with frameworks such as those presented in Quantitative Risk Management (McNeil, Frey, Embrechts).
Modelling & Analytical Skills: Demonstrated ability to design and implement risk models, including tail risk estimation, scenario analysis, stress testing frameworks and dependence modelling across asset classes.
System Design & Cross-Functional Leadership: Proven experience in designing or co-designing firm-wide risk systems, working closely with technology (CIO) and operations (COO) to translate risk requirements into scalable infrastructure.
TradFi + Crypto Hybrid Experience: Experience operating at the intersection of traditional financial markets and digital assets (CeFi and/or DeFi), with a strong understanding of differences in market structure, risk transmission and infrastructure.
Crypto-Specific Risk Understanding: Practical knowledge of crypto-specific risks, including exchange/custodian risk, smart contract risk, protocol risk, funding/basis dynamics and collateral management in both centralized and decentralized environments.
COMPETENCES AND PERSONALITY
- Strong drive and proactivity to continuously strengthen the risk management in a fast-growing financial institution
- The candidate reports to the COO but this is not a reporting role, but a quantitative risk management system-building role.
OUR RECRUITMENT PHILOSOPHY
We look for self-aware candidates who bring both the core skills required for the role and a deep alignment with our performance principles. We seek fiercely passionate, mission-driven people who communicate with purpose and practice proactive ownership. The perfect fit? A crypto enthusiast who prioritizes mission over ego, maintains a commercial mindset, and delivers long-term value through pragmatic flexibility.
OUR OFFER
- A competitive salary and global benefit package
- Annual Team Retreats: a yearly offsite dedicated to strategy, celebration of our wins and fun team activities
- Autonomy in your time management thanks to semi-flexible working hours=
- Fast-paced, highly intellectually stimulating working environment
- The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence
Keyrock offers you both a career and a large range of benefits that we will gladly discuss in the course of the application process.
As an employer we are committed to building an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.
Задачи:
— Разработка стратегии триггерных коммуникаций (activation, retention, winback)
— Построение единой контактной политики и календаря коммуникаций
— Разработка мультиканальных сценариев: out-of-app (push и pull, email, SMS) и in-app (pop-ups, баннеры, сторис, тултипы)
— Работа с CJM и картой коммуникаций по всему жизненному циклу клиента
— Разработка и развитие флоу возврата пользователей из оттока
— Построение единого подхода к лояльности: монетарные (промокоды, скидки) и немонетарные (ачивки, механики вовлечения)
— Работа с CDP: развитие платформы и постановка требований на доработки
— Формирование требований к продукту (по CRM-инструментам)
— Развитие ML-моделей (совместно с аналитикой, со стороны бизнеса)
— Разработка сценариев досбора контактов и получения согласий (consent management)
— Аналитика эффективности: retention, conversion, revenue uplift.
Требования:
— 3+ года в CRM / lifecycle / retention маркетинге
— Опыт работы с триггерными коммуникациями и автоматизацией
— Опыт мультиканальных коммуникаций (push, email + желательно in-app)
— Понимание CJM и сегментации (RFM или аналог)
— Опыт A/B тестирования и анализа эффективности
Будет преимуществом:
— Опыт работы с CDP (особенно Mindbox или аналогами)
— Опыт in-app коммуникаций (баннеры, сторис, pop-ups)
— Опыт сбора и обогащения базы контактов
— Опыт работы с подписочной моделью.
Условия:
— Конкурентная заработная плата, годовая премия
— Полное соблюдение ТК РФ (оформление, оплата больничных, отпусков и пр.)
— Классный, современный офис в шаговой доступности от метро Киевская
— Гибридный или удаленный формат работы и гибкое начало рабочего дня по согласованию с руководителем
— Гибкие льготы "Aladdin"
— Рабочая техника, дополнительный монитор и прочие девайсы для комфортной работы
— Расширенная ДМС программа со стоматологией и страховка для выездов за рубеж
— Посещение профильных конференций
— Бесплатная подписка на сервис корпоративных скидок BestBenefits
— Подписка на START, доступная на пяти различных устройствах.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a hands-on Senior CRO Manager to drive conversion growth for one of our core D2C subscription products. You will be fully responsible for a continuous pipeline of A/B tests - from hypothesis and prioritisation through launch, analysis, and documented verdicts - working with the CRO Lead to grow the number of statistically validated winners across the funnel.
This is a high-impact role suited for someone who treats experimentation as a system, not a list of ideas. Tests without a clear hypothesis, verdicts called before the evidence supports them, and results that are not documented are not acceptable. You are expected to know the funnel numbers, segment before you conclude, and work closely with the data team, product, and engineering. The bar is high and so is the upside - performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Experiment Pipeline: Own the A/B test backlog from hypothesis to launch. Prioritise ideas by expected impact, confidence, and effort, and keep the pipeline full so live traffic is always being used to learn.
- Funnel Analysis: Analyse the funnel in Mixpanel to find drop-offs, friction points, and segment-specific opportunities across devices and locales, and turn them into testable hypotheses.
- Test Analysis & Verdicts: Read results with statistical rigour, separate winners from directional trends and noise, and prepare clear verdicts for sign-off with the data team.
- Test Specification & QA: Write test specs and variant briefs that developers can build without follow-up questions, and check every variant before and after launch.
- Conversion Copy & Layouts: Produce conversion-oriented copy and layout variants that stay within compliance constraints on product claims.
- Documentation & Reporting: Keep every test documented in Notion with hypothesis, setup, result, and learning, and contribute to regular experimentation reporting for leadership.
- Mentoring: Support a junior CRO specialist on test design, analysis, and documentation standards.
QUALIFICATIONS
- Must-Have Experience
- CRO / Experimentation: 3+ years running A/B tests on a D2C subscription or consumer web product, with results you can attribute to your own work.
- Product Analytics: Hands-on proficiency in Mixpanel or a close equivalent - building funnels, segmenting by device and geography, and reading cohort behaviour without analyst support.
- Statistics: Working knowledge of significance, power, sample size, and common pitfalls such as peeking and sample ratio mismatch.
- Experimentation Platforms: Experience with a feature-flag or A/B testing platform (GrowthBook, Statsig, or close equivalents).
- Conversion Copy & UX: Ability to write and critique conversion copy and page layouts, grounded in behavioural psychology.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work.
- Compliance: Familiarity with consumer protection rules for subscription products and marketing claims is a bonus.
Leadership Attributes
- Holds a high bar for their own work and the team's - tests ship clean, documented, and correctly called
- Constantly learns and adopts new tools and methods
- Ambitious - driven to build large-scale products used by millions
- Explains decisions clearly in writing - a hypothesis, a verdict, or a prioritisation call can be understood without a meeting
- Communicates clearly and proactively in a remote, async environment
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Singapore
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for a highly motivated candidate with a solid background of credit cards/ payments operations; good knowledge of scheme disputes resolution would be a plus. The successful candidate will be responsible for providing our merchants and business partners with support in handling of disputes and complaints related to our Acquiring Platform in Japan, as well as supporting the underwriters in onboarding of new merchants whilst adhering to the Japan local regulations.
This is a unique opportunity to face exciting challenges and build a successful career path as we are currently taking our product to the next level of scale, innovation and sustainability. The ideal candidate must have good communication skills and be tech-savvy and customer-oriented with strong problem-solving skills and eager to join an entrepreneurial, fast-paced environment and take part in our little revolution.
How you’ll make an impact
Disputes
- Act as our front-line in the region to ensure that incoming queries and disputes are handled and solved in an effective and timely manner, escalating when required.
- Manage the dispute resolution process for all Japan domestic Mastercard / JCB transactions being handled manually. Also learn and master the dispute process at Checkout.com http://Checkout.com, namely its difference and mapping with the disputes received from the issuers.
- Serve as the first point of contact and primary contact for help desk, via email, phone and chat, to support our customers on queries related to disputes (Acquirers, Issuers, Schemes networks).
- You will use various tools & technologies related to resolution, administration, ticketing, communication & reporting, to provide customer support.
- Coordinate the information workflow between merchants and Issuing banks within the timeframes set by International Card Schemes
- Completion of Dispute Forms & Questionnaires (including Arbitration) and the handling of Retrievals / Request for Copies (RFC)
- Maintain up to date Card Schemes' dispute resolution rules and constantly adapt and enhance the in-house dispute resolution process
- Documenting Processes
- Remain available for the Dispute resolution team whenever translation is required to ensure smooth communication.
Underwriting & CDD Support
- Support the APAC Underwriting team in:
- information gathering from CKO KK merchants,
- extraction of Certificate of All Historical Matters,
- running company(ies) and individual(s) names through JDM & CSRSII Screening,
- collecting and validating 3DS checklist,
- completing forms required for underwriting and schemes registration (e.g. JCB), and
- conducting onboarding screening of Anti-Social Forces for marketplaces, and related investigations and escalations (for closure) as required.
- Support the CDD Team in their conduct of AML periodic reviews for CKO KK merchants, including request of updated documents.
- Support the Global UW MCR team in handling of Merchant Change Requests (e.g. billing descriptor change, update entity details etc) for CKO KK merchants.
- Act as interpreter/translator (Japanese to English, and vice-versa) whenever required to ensure that our level of service is not affected
- Travel for business purpose, where required.
Compliance Ops Support
- Conducting periodic screening of Anti-Social Forces for existing merchants (including marketplaces), and related investigations and escalations (for closure) as required.
Risk Monitoring Support
- Support Risk Monitoring team in monthly fraud monitoring and related METI reporting (where required).
What we’re looking for
- Bachelor's degree or equivalent, with 2-3 years of experience in credit card/ payments operations, or a Schemes Disputes role.
- Fluency in both English and Japanese is mandatory (written & spoken).
- Demonstrated customer-centricity, with proven analytical and problem-solving skills to effectively manage third-party/merchant issues and provide tailored solutions.
- Excellent communication and interpersonal skills, with a track record of building strong working relationships.
- Highly autonomous and responsible, with exceptional self-prioritization, multitasking, and time management skills to meet deadlines under pressure and manage complex cases with persistence.
- Eagerness to quickly learn internal processes and software in a fast-paced, entrepreneurial environment.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Bucharest, Romania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Wolt is a Finnish technology company best known for our food delivery platform. We also partner with a wide variety of businesses, from grocery chains and retailers to online pharmacies. Wolt Drive — our delivery-as-a-service (DaaS) solution — is experiencing substantial growth in Romania and the broader Central European region. As a Wolt Drive Sales Specialist, you will be a key communicator between our local team and sales partners, ensuring optimal success for both Wolt and our partners.
About the Role
You’ll support the sales growth of Wolt Drive and you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success.
Day-to-day in this role you’ll:
Assist with sales growth in Romania ensuring existing partners and customers enjoy their experience with Wolt Drive;
Establish strategic partnerships with companies that benefit from last-mile delivery solutions;
Identify new partnership and growth opportunities, using data and business insights to enhance performance;
Work closely with retail and restaurant sales teams to expand existing partnerships into Wolt Drive.
Our humble expectation:
Experience in SaaS, marketplaces, e-commerce, or last-mile logistics sales is a strong advantage;
Consultative sales approach with the ability to tailor solutions to specific partners;
Commercial mindset with the ability to identify and act on growth opportunities;
Comfortable collaborating internally to land long and complex deals;
Fluent in Romanian and English;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Medical subscription – Regina Maria;
Meal tickets;
Monthly budget for sports activities;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders.
Next steps
We will begin reviewing applications on a daily basis. If this sounds like an opportunity you’d like to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Ho Chi Minh City, Vietnam
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
We are looking for a
Post-Merger Integration Manager
to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions.
You will own the integration program from
pre-close planning and Day 1 readiness through operational and cultural integration
, coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value.
This is a
business and organizational integration role
, rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies.
Key Responsibilities
Lead end-to-end integration planning and execution, from
pre-close and Day 1 through stabilization and full integration
.
Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams.
Act as the key integration point between senior leadership, functional teams, and the acquired organization.
Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution.
Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies.
Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions.
Support the realization of expected
synergies, efficiencies, and other deal value
.
Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability.
Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation.
Build and continuously improve
PMI playbooks, templates, governance processes, and lessons learned
to make future integrations faster and more effective.
What We're Looking For
Proven experience in
post-merger integration, M&A, business transformation, or large-scale organizational change
.
Experience leading complex, cross-functional projects across multiple teams, countries, or locations.
Strong understanding of organizational, operational, cultural, and people-related aspects of integration.
Experience working with senior leadership and managing stakeholders without direct authority.
Genuine
cross-cultural fluency
and experience working with international teams.
Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines.
Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change.
Strong communication and presentation skills, with fluent written and spoken English.
Willingness to travel as needed to support integration activities.
Experience in technology, software, or professional services.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Position Summary:
We are seeking a highly motivated and diligent Project Engineer to join the Preschool & Fashion Engineering team. In this role, you will play a key part in crafting toys and deliver groundbreaking play experiences to reach more than 1 billion fans annually. The candidate will be owning the engineering development and delivery of innovative, safe, high-quality, and efficient products from concept through production launch, including PEPPA PIG, MY LITTLE PONY, BABY ALIVE and more. This role requires close collaboration with Product Design, Project Management, Packaging, Quality Assurance, and manufacturing partners to ensure successful product execution throughout the development lifecycle. The ideal candidate combines strong engineering fundamentals with excellent project management, communication, and problem-solving skills.
Key Responsibilities:
Product Development
Lead engineering development activities for Preschool & Fashion product lines.
Support new product development from concept evaluation through market introduction including feasibility study of concepts, estimate BOM cost and tool plan at initial stage.
Partner internationally with multi-functional team to drive product development to meet specification within timeline.
Analyze various engineering build options to work towards the best product performance, quality, efficient product cost and shortest development path.
Product debug and drive issue resolution during development and production phases.
On-site review to support manufacturing process development and continuous improvement.
Find opportunities for cost reduction, material optimization, tooling efficiency
Support alternative sourcing and material qualification programs.
Issue and maintain product specifications, product & tool BOM
Occasional travel to Mainland China or other countries
Required Qualifications:
Bachelor degree in mechanical engineering, manufacturing engineering, product engineering, or a related engineering field, with equivalent experience also considered.
2+ years of engineering experience in Production or Product development, ideally in the toy industry.
Fundamental understanding of plastic toy manufacturing including plastic injection molding, product assembly processes and decorations.
Basic knowledge in tool building and construction
Understanding in Design for Manufacturing (DFM) and Design for Assembly (DFA).
Preschool or Fashion dolls toys experience will be beneficial
Pro-E, SolidWorks or other 3D modelling skills will be helpful
Knowledge of toy regulations and standards would be advantage
Essential Interpersonal Skills:
Respects the process and company’s practices, don't worry about challenging the status quo.
Problem solving skills and critical thinking.
Innovative, passionate, initiative and adaptive, while we encourage everyone to express your ideas!
Positive relationship, communication, strong presentation skills help bringing trust and boost productivity.
Good command of written and spoken English and Chinese (Cantonese and Mandarin)
Love Toys and Play! Create joy and community through the magic of play.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Legal team is looking for an experienced litigator to join our Litigation and Regulatory team. You'll manage a broad docket of litigation files and pre-litigation disputes with a high degree of autonomy, advise the business on litigation risk, and help build the systems and processes that let a growing litigation function operate well at scale.
The matters you'll handle span intellectual property (particularly copyright), class actions, commercial disputes, and could include securities and shareholder disputes, in both first-party and third-party matters, in the U.S. and abroad. You'll partner closely with colleagues across Legal and teams throughout the company to resolve matters thoughtfully and with minimal disruption to the business. You may also support regulatory investigations and inquiries as needed.
Key responsibilities
Manage a broad range of litigation matters that could include intellectual property (particularly copyright) matters, class actions, regulatory and commercial disputes, and securities cases
Direct outside counsel across all stages of litigation, from pre-suit response through discovery, dispositive briefing, trial or resolution and appeal, with a focus on strategic decision-making and filing excellent legal briefs
Manage small disputes and escalations to limit business friction and minimize risk
Advise company leadership and cross-functional partners on litigation risk, and develop appropriate strategic litigation plans, including matter-resolution proposals
Design and implement processes, policies, and tools that help the litigation and regulatory team handle matters efficiently and at scale, such as matter intake, outside counsel budgeting, contingency reporting, and pre-litigation escalation run books
Work cross-functionally to gather information efficiently and evaluate risk
Support responses to regulatory investigations and inquiries as needed
Stay up to date on relevant laws, litigation trends, and AI-related case law, and share developments with key stakeholders
Mentor and develop team members through hands-on work on active matters
Minimum qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based
Have litigated some combination of copyright, class action, securities, and regulatory matters
Have broad experience handling complex civil litigation, with deep knowledge of litigation practice and procedure, discovery, and federal and/or CA state court rules
Have managed litigation matters with significant independence, including setting case strategy, managing discovery, writing and improving legal briefs, and directing outside counsel
Write and communicate clearly, with the ability to explain litigation risk and strategy, particularly for non-legal audiences at all levels of seniority
Exhibit poise and judgment under pressure while balancing legal risk with business priorities
Preferred qualifications
At least 12 years of litigation experience with a combination of experience at a global-focused law firm and in-house
Experience representing technology companies, particularly companies working in emerging technologies
Experience building systems, processes, or tools for an in-house legal team, such as matter management, outside counsel budgeting, or litigation reporting
Experience managing regulatory responses or investigations, including both first-party and third-party responses
Creativity and openness to novel solutions when advancing business priorities while addressing legal risk
Ability to think and work quickly, have a flexible risk tolerance, and a good sense of humor
Low ego and a real willingness to roll up your sleeves to solve problems whether mundane or complex
A thoughtful and empathetic colleague who works well with legal colleagues, outside counsel, and business partners
A genuine interest in the development of AI that is both innovative and trustworthy, including the opportunities it creates and the risks and limitations that must be addressed
Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ОфисseniorLondon
ОфисseniorNew York
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УдалённоUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
