Location: New York; San Francisco Bay Area, California; Connecticut
Workplace: hybrid
Provectus is a Premier AWS Partner and an Anthropic Strategic Partner, featured in Forrester's AI Technical Services Landscape. We are roughly 420 engineers building production AI for enterprise clients in Financial Services, Insurance, Healthcare and Life Sciences, Retail, and Entertainment. We build custom generative AI and agentic AI systems on live client data, not off the shelf products and not demos.
We are hiring a Senior Solution/Product Owner for our AI Delivery practice, a forward deployed seat at the intersection of frontier AI and enterprise transformation. You will own both the story and the delivery for client engagements built on Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation. In one week you might frame an ROI case for a CFO, align a healthcare or financial services stakeholder on a compliant GenAI rollout, and pair with a Forward Deployed Engineer to wire an MCP integration or ship a Claude Code harness.
What You Will Do:
Own client engagements end to end, from use case framing and business case through scoped delivery, first deployment, and measurable results
Define the value proposition, positioning, and reusable artifacts for your assigned Program or Blueprint, and align sales, delivery, and account teams around them
Build business cases covering market fit, ROI, and competitive positioning, and translate them into scoped statements of work
Run discovery, use case validation, design thinking workshops, and user research, and turn findings into demos and production deployments
Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data, driving rapid prototyping from use case to context to result
Build hands on with the Provectus delivery stack, including Claude, Claude Code, MCP servers, connectors, Skills, and plugins
Define product vision and roadmap for GenAI, LLM, RAG, and agentic AI engagements, and judge solution quality alongside architects and engineers
Break complex work into incremental releases, and balance delivery speed against technical debt and architecture
Lead Agile and Scrum execution across backlog, sprint planning, and release, following our Sprint, Enable, Realize engagement model
Define success metrics and analytics, and drive continuous improvement through root cause analysis
Contribute to the measurement framework behind our board level AI Maturity Index, ROI signal, and cost read
Support change management, stakeholder alignment, enablement, and reusable playbooks so wins repeat across accounts
What You Will Bring:
5 to 7+ years in product ownership, solution ownership, technical product management, or delivery leadership
3 to 5+ years working with AI/ML, generative AI, LLM applications, agentic systems, or data platforms
Deep domain expertise in Financial Services and Insurance and/or Healthcare and Life Sciences, ideally in a client facing or consulting context
Track record operating forward deployed or embedded with clients, as a Forward Deployed Engineer or Forward Deployed Expert, including hands on prototyping
Proven ability to take an offering, program, or product from zero to one and land it as real client delivery
Daily working use of Claude, Claude Code, and similar GenAI tools, including building your own skills, workflows, and productivity tooling
Comfort with MCP (Model Context Protocol) integrations, connectors, and custom agent harnesses
Understanding of GenAI and agentic patterns, including prompt engineering, RAG, embeddings, vector databases, and agent frameworks, deep enough to assess quality and translate it for executive stakeholders
Data fundamentals: what ETL/ELT, data modeling, and data governance mean in an enterprise context
Familiarity with AWS as a primary cloud platform, including Bedrock, and working awareness of MLOps and AI observability
Strong Agile and Scrum experience, and familiarity with outcome based, milestone priced consulting engagements
Design thinking, data driven decision making, and executive storytelling that holds up in front of a CFO or CIO
Enough engineering empathy to earn credibility with senior engineers and solutions architects on day one
Bias to action and structured problem solving in ambiguity
Based in the San Francisco Bay Area or New York City metro area, and authorized to work in the US without sponsorship
Nice To Have:
A second priority vertical beyond your primary Financial Services or Healthcare focus
Prior experience in an AWS Premier Partner or Anthropic partner environment
Claude Certified Architect, Seller, or Developer certification, or willingness to complete one early
Certifications such as CSPO, SAFe PO/PM, or AWS, Azure, or GCP
Software development or solutions engineering background
What We Offer:
Base salary range of $140,000 to $180,000 USD depending on experience
Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
The chance to shape how leading enterprises adopt AI, from strategy through first deployment
A forward deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Health, dental, vision, and 401(k) with company match
Unlimited PTO
Access to the latest AI tools and premium subscriptions
Internal training programs with full support for AWS and Claude certifications
Hybrid work in San Francisco or New York
ГибридseniorNew York; San Francisco Bay Area, California; Connecticut
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Ledger Engineering team enables rapid financial product innovation by providing an audit-grade ledger platform that ties ambitious company growth to a highly regulated industry's real-world accounting controls. We are passionate about building robust, fault-tolerant, highly scalable systems that enable us to be on-time and precisely accurate in every financial interaction we have both with our consumers and institutional finance partners.
Ledger Engineering works with our finance partners to support everything from closing our monthly books to annual audits. We bridge the technical gap between data, strategy, and the thorough level of accounting detail required to operate a publicly-traded company. Outside of accounting, we partner with the Capital Markets team to help open our business to investors who require a similar forensic level of reporting.
What you'll do
You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
You will help develop talent on your team by providing feedback and guidance, and leading by example.
What we look for
You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin, and 2+ years of experience managing a software team.
You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes.
You have experience in financial systems, ledgering, treasury or adjacent domains where data accuracy and system reliability are critical.
You understand how to manage a high performance team, delivering successfully by growing the team, coaching engineers, and aligning stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade - P
Equity Grade - 13
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000
USA base pay range (all other U.S. states) per year: $204,000 - $264,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Growth at Kraken is being rebuilt around an AI-native platform. Instead of people manually building audiences, writing copy, adjusting budgets, and scheduling sends, agents find opportunities, make decisions, and execute across paid, organic, and lifecycle channels. They learn from every result and keep going.
People still run the system. Operators use a central hub to set the rules the agents follow, review and approve what they produce, and handle exceptions when something doesn’t fit. The platform also has to work across many markets and languages, and it operates in a regulated industry, so there are compliance checks and approval steps built in.
The team is a small, cross-functional group of growth, product, and engineering people who build this platform and run it day to day. We ship often, learn fast, and raise the quality bar with every release. You will work most closely with the engineers building the platform, the product team defining how operators use it, and the operators who rely on it every day. QA and operations is how the whole team knows the platform can be trusted.
THE OPPORTUNITY
You will own day-to-day operations and QA for our internal growth platform. You test it, catch problems before our customers do, keep approvals and exception queues moving, and report on how it’s performing. You will work closely with product, engineering and operators to make sure the platform works and keeps working.
- This is a hands-on, detail-focused role. You will spend your days in the product, testing what’s new, checking what should already work, and writing up what you find so it gets fixed.
- Test the platform regularly. Cover new releases, rule changes, and edge cases, and run regression checks to make sure existing features still work.
- Find bugs and document them clearly, with steps to reproduce, severity, and impact. Follow them through until engineering fixes them and you’ve verified the fix.
- Monitor platform performance and agent activity, flag anything that looks wrong, and escalate it to the right person.
- Work the approval queues daily. Keep items moving and make sure nothing is left unreviewed.
- Check agent output against defined checklists and standards, and escalate anything unclear or risky.Note where flows are confusing or inconsistent, and flag them to the team.
- Write and maintain documentation: test plans, QA checklists, runbooks, and release notes.
WHAT YOU BRING
- Experience in QA, testing, operations, support, or analytics, ideally on a software product or complex system
- Exceptional attention to detail. You notice what others miss and double-check your work.
- A structured approach to testing. You can create and follow a test plan, and think about what could break.
- Clear written communication. Your bug reports and documentation should be easy for anyone to follow.
- Comfort with data. You can read a dashboard and tell when a number looks off.
- Fast learner. You pick up new tools and systems quickly and ask thoughtful questions.
- AI-native habits. You use AI tools in your own work every day, and you’re curious about where they get things wrong.
- Prompt engineering curiosity, you don't need to be an engineer, but you are willing to learn how to communicate with AI systems precisely and improve their outputs
- Reliability. You keep to a routine, keep your queues clear, and tell people early when something is stuck.
NICE TO HAVES
- Experience testing software products or AI and LLM-based tools
- Familiarity with Jira, Mixpanel, or similar tools
- Exposure to marketing, CRM, or lifecycle messaging workflows
- Interest in fintech or crypto
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Revenue team
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the team
Marketing Services drives growth through merchant and platform partnerships, integrated marketing programs, marketplace experiences, and events that deepen relationships and create value for Affirm and our partners.
What you’ll do
Set the long-term vision and strategy for Marketing Services, establishing how Affirm leverages merchant and platform partnerships, marketing solutions, and experiences to drive growth, deepen partner relationships, and strengthen Affirm’s market position.
Oversee our Marketing Services team to make sure they are deploying co-marketing investments in the most efficient way possible to support our merchant partnerships.
Lead the Marketplace Partnerships, Partner Marketing, and Platform Marketing teams through experienced people leaders, setting clear priorities, operating models, and measures of success.
Shape Affirm’s partner and industry events strategy to deepen relationships, create commercial opportunities, and advance company priorities.
Set the strategy for how Affirm deploys merchant and Affirm-funded marketing investments, balancing partner commitments, business priorities, consumer impact, and return on investment to maximize the value of our co-marketing programs.
Partner with Product team to identify, lead, and expand revenue-generating programs to expand monetization and deliver merchant performance
Partner with Sales, Client Success, and Partnerships leaders to shape integrated merchant growth and account strategies, and work across Product, Product Marketing, Growth Marketing, Brand, Analytics, Finance, Legal, and other teams to align priorities and solve complex cross-functional challenges that affect partner and company growth.
Establish scalable frameworks for investment decisions, measurement, campaign governance, partner experiences, and cross-functional execution.
Oversee significant marketing investments and partner-funded programs, establishing a disciplined approach to resource allocation, measurement, incrementality, and long-term return.
What we look for
12+ years of experience across Partner Marketing, Performance Marketing, Partnerships, Marketplace, Media, Events, or related growth disciplines, including significant experience leading complex, multi-disciplinary organizations.
Proven success developing and executing long-term partner marketing or growth strategies that have driven meaningful commercial outcomes in a complex, scaled organization.
Demonstrated experience leading through other people leaders, building high-performing organizations, and developing senior talent.
Experience building or scaling new growth channels, monetization models, partner programs, or business capabilities in evolving markets.
Strong strategic and commercial judgment with the ability to evaluate complex and ambiguous opportunities, anticipate market shifts, and negotiate high stakes deals to close.
Demonstrated ability to influence executive leadership and build alignment across Product, Sales, Marketing, Finance, Analytics, and other functions without relying on direct authority.
Exceptional executive presence and communication skills, with experience building relationships and negotiating with senior executives at strategic merchants, platforms, agencies, and other external partners.
Strong analytical orientation and experience using performance, customer, and market insights to inform strategy, investment decisions, and organizational priorities.
Experience establishing scalable operating models, measurement frameworks, and governance across complex marketing or commercial organizations.
Experience in fintech, payments, commerce, marketplaces, retail, advertising, or another technology-driven industry is strongly preferred.
Base Pay Grade - U
Equity Grade - USA 15
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $285,000 - $355,000
USA base pay range (all other U.S. states) per year: $253,000 - $323,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the global operating model that ensures an exceptional and consistent experience across the globe.
You will be the main program lead for your location and own briefings end to end: qualification and intake, agenda design, speaker selection, and day-of execution. You will set the objectives and design for each agenda and develop it jointly with Sales. You will also be the local account teams' go-to partner on how to use a briefing to move their most important opportunities forward.
You will manage the global workstream and set the standard every center follows, so customers get the same quality of briefing wherever they meet us. This is a highly cross-functional role. You will work with regional GTM leadership and the Office of the CCO on account selection and program strategy, with Product Marketing on content, with Solutions on technical deep-dives and demos, with Anthropic's executive bench on sponsorship and participation, and with Workplace, Security, and Revenue Operations on the experience and systems behind every briefing. You will be comfortable running every part of a briefing yourself and maintaining tight alignment with internal stakeholders.
Key responsibilities
Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs, applied against global criteria and regional allocation
Work with regional GTM leadership to decide which strategic accounts receive a briefing each quarter, hold the qualification bar, and proactively surface accounts that should be engaged
Lead discovery with account teams before each briefing to understand the customer's objectives, business context, and stage of evaluation, and turn that into a tailored agenda
Own agenda design and co-own agenda development with Sales for every briefing, including the narrative arc, discussion topics, speakers, and demos
Build and manage the speaker bench for your location: identify, source, and match speakers to briefings, run prep, and manage capacity so no one is over-asked
Own day-of orchestration and the customer experience standard at your center, in partnership with Workplace on logistics
Contribute to the playbooks, tooling, and best practices that let the program scale consistently across centers while allowing for regional nuance
Share intake and triage on a rotation across time zones so every request gets a decision within the defined SLA
Maintain one source of truth for criteria, lead times, and process so account teams get one answer
Own measurement and reporting for your center and contribute to global reporting on briefing volume, capacity and allocation, strategic-account coverage, and program-influenced pipeline and expansion
Onboard and coach briefing team members and contractors across locations
Minimum qualifications
Experience running executive briefings, customer events, or a comparable program for senior external audiences
Program management skills, including intake and prioritization, capacity planning, and managing multiple concurrent programs against SLAs
Experience designing agendas and facilitating discussions with C-level or other senior customer audiences
Experience building processes, playbooks, or tooling that help a program operate consistently
Ability to track, report on, and communicate program metrics such as volume, coverage, and pipeline influence
Strong written and verbal communication skills, with the ability to partner credibly with field leadership, executives, and internal subject matter experts
Work on site at your briefing center when briefings take place
Preferred qualifications
6+ years of experience building or scaling an executive briefing program, or a similar customer-facing program, at an enterprise technology company
Experience in a high-volume briefing environment
Experience with CRM and reporting tools such as Salesforce, and with connecting program activity to pipeline and expansion outcomes
Experience identifying and surfacing speakers for the speaker bench and managing speaker capacity across product, research, and executive teams
Experience working across time zones or across multiple sites to set one global standard
Experience onboarding or coaching new team members or contractors
Familiarity with AI products and how enterprises evaluate and adopt them
Interest in Anthropic's mission to build AI that is safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - EMEA; Remote - France; Remote - Belgium
Workplace: Remote
Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.
As an Integration Engineer, you will improve the e-commerce experience for hundreds of millions of users across the world by serving as the technical advisor to e-commerce companies (our customers) on integrating their websites and mobile applications with Constructor's platform. You are the technical expert customers rely on for guidance on how to integrate, advising their engineering teams on the APIs, libraries, and configuration that make the integration successful.This includes:
- Integration guidance. Working with customers to understand their architecture and goals and advising them on how to approach their technical integration in accordance with best practices.
- API and library expertise. Advising customers on how to integrate with Constructor's APIs and open source libraries.
- Technical advisory. Recommending proven technical approaches and informing integration decisions alongside the Technical Project Manager, Customer Success Manager, and other Engineering teams.
- Index architecture. Guiding customers in structuring their product catalogs, including catalog data, facets, sort orders, and results.
- Communication. Acting as the technical point of contact for customers and translating complex concepts into clear guidance.
- Continuous improvement. Capturing what you learn across integrations to strengthen Constructor's documentation, onboarding, and best practices.
Requirements
- Experience in a customer-facing technical role such as solutions engineering, technical consulting, integration, or developer advisory work
- Knowledge of REST-based web services, APIs, and integration best practices
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts clearly to customer engineering teams and technical stakeholders
- Detail-oriented with a commitment to guiding customers to high-quality outcomes
- Strong problem-solving skills and a consultative approach to technical decision-making
Preferred Qualifications
- Familiarity with structured data formats (JSON, CSV) and core search/index concepts
- Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs
- Understanding of server side and client side contexts, and network request routing / HTTP
- Familiarity working with open source libraries, JavaScript web application development, and integration patterns
- Proficiency using AI tools to accelerate technical work, such as AI coding assistants and LLM-based debugging or documentation workflows
Benefits
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.
- 🎉 Regular team offsites to connect and collaborate
Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data
By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. After that period your data will be deleted or anonymized.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Business Development Representative, Provider, you’ll report to the VP of Business Development and partner closer with our Provider team. You will own a critical component of Garner's provider go-to-market motion, owning initial outreach to targeted health system and provider partners, working in conjunction with the sales and marketing teams. This is a builder's seat: our outreach playbook is still being written, and the person in this role will help write it.
What you will do
Generate qualified meetings and pipeline for Garner’s Provider organization, while meeting or exceeding target BDR activity metrics
Work with and leverage sales teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key targets, generate interest, identify compelling events, and develop accounts
Conduct high-level discovery conversation in target accounts
Manage, track and report on all activities using Salesforce
Contribute to the creation of a repeatable go-to-market playbook, providing feedback to the Product, Sales, and Account Management teams while continuously improving our messaging, targeting, and objection handling
What we're looking for
1 - 3 years relevant work experience, ideally in a fast paced selling environment
Positive and energetic phone skills, excellent listening skills and strong writing skills
Inbound and outbound calling experience
Proficient in Salesforce, Outreach, and ZoomInfo
Experience with healthcare a plus
A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The base salary for this position is $70,000 - $75,000. This position is also commission eligible. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Poland; Brazil; Peru; Sweden; Argentina; Romania; Cyprus; Czech Republic; Hungary; Mexico; Chile; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
xStocks brings real-world assets on-chain as tokenized securities that are regulated, fully-backed, and tradable across multiple blockchains. Built within Payward, the xStocks team runs the infrastructure that issues, custodies, and settles these instruments across EVM, Solana, TON, Tron, and more. The platform moves real value, so security is not a feature bolted on at the end. It is a property of everything the team ships. This is a hybrid engineering and security seat built for someone who is genuinely both: you ship products alongside the engineering team when the security queue is quiet, and you own security work end to end when it lands. You report into engineering and partner closely with the Payward security, CISO, and compliance functions.
THE OPPORTUNITY
- Own security deliverables end to end. Coordinate and review smart-contract audits, respond to security questionnaires and due-diligence requests, support CISO and compliance initiatives, and turn findings into tracked, closed-out fixes.
- Run offensive assessments against our own platforms. Pentest the web apps, APIs, backend services, and on-chain components, and build the tooling to do it repeatedly rather than once.
- Continuously assess posture. Threat-model new and existing systems, review architecture and key-management flows, and maintain a living view of the risks and their mitigations.
- Review code for security. Be a default reviewer on changes touching auth, cryptography, custody, signing, and fund movement across our chains.
- Harden the platform. Improve secrets handling, IAM and least-privilege, dependency and supply-chain hygiene, and detection and logging for security-relevant events.
- Secure custody and signing workflows. Review and harden transaction signing flows, MPC and HSM integrations, signer permissions, admin roles, approval policies, and break-glass procedures.
- Contribute to product engineering. Pick up regular backlog work in TypeScript so you stay close to the codebase you are defending.
- Support incidents. Help with detection, triage, response, and post-mortems, and feed the lessons back into the program.
WHAT YOU BRING
- An engineer first. You write and review production code comfortably, TypeScript and Node.js in our stack, and you understand systems deeply enough to break them.
- Strong application and infrastructure security fundamentals. The OWASP-class vulnerability landscape, authn and authz, injection, SSRF, supply-chain risk, and secure design. You have done real offensive work in pentesting, vuln research, or red-team.
- Applied cryptography and blockchain security. Symmetric and asymmetric primitives, hashing, signatures, and key management, plus the security model of EVM, Solana, and ideally TON or Tron. You can read a smart contract and reason about how it fails.
- Ownership. You can take an ambiguous security item, an audit, a questionnaire, or an incident, and drive it to closure without being managed through it.
- Clear communication. You can explain a risk to engineers, to a CISO, and to an auditor, and tailor the message to each.
- An automation instinct. You do not want to catch the same issue manually twice, so you turn findings into tests, alerts, controls, documentation, or platform improvements.
- Risk judgment. You can tell a theoretical issue from a material one, and communicate severity, likelihood, impact, and remediation tradeoffs clearly.
NICE TO HAVE
- Experience commissioning or remediating third-party smart-contract audits.
- Familiarity with custody and signing infrastructure such as HSMs, MPC, and ForDefi-style providers, and with on-chain transaction security.
- Cloud security depth in GCP or AWS, IAM, and container and runtime hardening.
- Detection engineering and security observability, including SIEM and log-based detections.
- Relevant certifications such as OSCP, OSWE, or GWAPT.
- Prior work in a regulated fintech or tokenization/DeFi environment.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Brazil; Peru; Colombia; Argentina; Paraguay; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
CF Benchmarks is the leading regulated cryptocurrency index provider, authorized as a registered benchmark administrator under the UK Benchmarks Regulation. Its indices are integrated into six of the eleven spot Bitcoin ETFs in the US and power 99% of the regulated crypto derivatives market, with over $40 billion in assets referencing its benchmarks.
We are looking for a Java Developer to join the CF Benchmarks Index Team. You will be responsible for implementing new financial benchmarks and for ensuring the smooth running of the CF Benchmarks platform.
You should be diligent with a keen attention to detail and a track record of seeing tasks/projects through to conclusion. The ideal candidate should have experience working as a developer within fintech for at least 3 years.
To learn more about CF Benchmarks, please click here https://www.cfbenchmarks.com/about/crypto-facilities
THE OPPORTUNITY
- Build benchmark calculation systems based on new and innovative methodologies
- Work closely with the product team to develop new features supporting business requirements in an end to end manner
- Broadly contribute in the areas of data analysis, core infrastructure, core backend, business logic implementations and more
- Support a 24/7 real-time distributed system as part of a wider team
- Help ensuring all systems have suitable coverage with tests, metrics and alarms
- Help provide world class pricing and data services to the crypto and financial world
- Be part of one of the fastest growing crypto companies in the world
WHAT YOU BRING
- Experience in software development, with a focus on backend development
- Possess a solid foundation of Java applications
- Ability to develop iteratively for a high throughput, real time system
- Highly capable of writing maintainable, simple, efficient and dependable code
- Understanding of modern development processes such as CI/CD, Git
- Strong mathematical and reasoning skills
- Strong written and verbal communication skills in English
- Excellent problem-solving skills, attention to detail, and ability to work independently and as part of a team
NICE TO HAVES
- Experience working with benchmarks or pricing models, or broader financial knowledge
- Experience working with cryptocurrency or blockchain technology
- Experience working with SQL and data analytics skills
- Familiarity with common middlewares such as RPC, protobuf, message queues, Redis
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
What The Role Is
Babylist Media sells onsite and offsite advertising to the brands that growing families rely on. This role owns the supply side of that business: our Koddi ad stack, how onsite inventory is structured and served, how it's monetized, and how campaigns are distributed offsite. It's a new role. Until now, this work has been split across several people, and no one has owned it end to end. You'll report to the Director of Revenue Operations. You'll lead offsite media support and our outsourced onsite ad ops partner, and you'll still be hands-on in the ad server yourself.
Who You Are
You have sell-side experience
: you've worked at a publisher or retailer that owns and monetizes its inventory
You've administered an ad server hands-on
: line items, targeting, priorities and delivery rules, recently enough that you can still do it yourself
You understand ad server logic and its tradeoffs
: priority tiers, how competing demand is decided, pacing, frequency and fill. You can explain why a campaign under-delivered
You've owned yield
: eCPM, fill, sell-through and utilization, and you've turned those numbers into inventory and pricing decisions
You've built inventory frameworks
: capacity planning, allocation and prioritization rules, and controls that prevent overselling
You've led people and partners while still doing hands-on work
: you've set priorities for a team or vendor and held them to standards, and you still configure campaigns yourself when a launch needs it
Retail media experience is a big plus
: our inventory sits next to registry and shop purchases, and Koddi is a retail media platform
You have working knowledge of the broader stack: DSPs, SSPs, programmatic, identity and measurement
Experience moving a direct-sold, flat-fee business toward CPM or programmatic selling is a plus
Familiarity with paid social distribution (Meta, TikTok, Pinterest, YouTube) sold as a media product is a plus
You can explain a technical tradeoff to Sales, Product and Finance in plain language and get a decision
You're comfortable moving between strategy, vendor management and troubleshooting in the same week. Parts of the stack are still manual, and you'll be defining the playbook, not following one
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You'll Make an Impact
Assess the current stack in your first 90 days and deliver an ad-tech, inventory and yield roadmap
Own Koddi configuration, serving logic and delivery health across onsite placements: Registry, Feed, Shop and more
Set the inventory rules for capacity, allocation and prioritization, and partner with Revenue Systems so Boostr and Koddi enforce them
Increase eCPM, fill and utilization from the supply we already have
Stand up the outsourced onsite ad ops partner: SLAs, QA standards and escalation paths
Lead offsite distribution strategy across Meta, TikTok, YouTube, Pinterest and Babylist Connect
Build incident response so delivery issues are caught before they turn into make-goods
Own the roadmap from flat-fee sponsorships toward CPM-based selling and, over time, self-serve buying
Why This Role
We need a hands-on experienced owner of ad tech, inventory or yield. You'll define the function instead of inheriting someone else's playbook
The business is moving from flat-fee placements toward CPM and self-serve, and you'll own the roadmap that gets it there
You'll set the strategy and lead the execution team, and you'll still work in Koddi yourself. It's a player-coach role, not a desk job reviewing other people's work
The inventory is first-party and high-intent: expecting and new parents shopping on registry and in the shop
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$143,963.00
to $
192,062.00
with an annual bonus range of 20% to 25%
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry helps developers identify and resolve issues in their applications. Behind our products is a complex foundation of distributed systems, cloud infrastructure, and services that must perform reliably at scale.
Our Platform and Infrastructure Engineering teams build and operate the systems that power Sentry. From cloud infrastructure, distributed storage, and real-time event processing to service reliability, scalability, and developer productivity, these teams provide the technical foundation that enables our products and engineering organization to grow.
We're looking for Staff Software Engineers to tackle some of Sentry's most challenging infrastructure and distributed systems problems. Depending on your experience and interests, you might work on scaling our real-time event processing systems, improving the reliability and efficiency of our cloud infrastructure, or designing and building foundational services that support our products.
In this role, you'll have the autonomy to identify important technical problems, lead solutions from design through production, and influence engineering decisions beyond your immediate team. We're looking for engineers who enjoy solving difficult problems, remain hands-on with the systems they build, and take pride in delivering meaningful technical impact.
IN THIS ROLE, YOU WILL
- Design, build, and operate reliable, scalable distributed systems that support Sentry's products and engineering teams.
- Own technically complex projects from identifying problems and defining solutions through implementation, deployment, and production operations.
- Solve challenging engineering problems involving system architecture, performance, scalability, reliability, and operational efficiency.
- Make thoughtful architectural decisions, evaluating tradeoffs between performance, complexity, maintainability, and long-term scalability.
- Proactively identify technical challenges and opportunities for improvement, including problems without clearly defined requirements or established solutions.
- Stay hands-on with engineering, contributing production-quality code, reviewing designs, and helping resolve complex technical issues.
- Collaborate with engineers and technical leaders across teams to influence technical direction, establish engineering standards, and drive improvements.
- Share technical knowledge, mentor other engineers, and help strengthen engineering practices across the organization.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy solving difficult technical problems where the solution isn't immediately obvious.
- Like designing and building systems that operate reliably at scale.
- Thrive on taking ownership of complex engineering challenges, from initial design through production.
- Balance hands-on engineering with technical leadership and enjoy influencing decisions without formal authority.
- Think critically about architectural tradeoffs and favor pragmatic, maintainable solutions over unnecessary complexity.
- Take initiative in identifying important problems rather than waiting for projects to be assigned.
- Enjoy collaborating with talented engineers, sharing knowledge, and raising the bar for engineering quality.
- Find satisfaction in shipping meaningful improvements and seeing the impact of your work in production.
QUALIFICATIONS
- 8+ years of software engineering experience, with a strong background in designing, building, and operating distributed systems or infrastructure.
- Strong software engineering fundamentals and proficiency in at least one programming language, such as Python, Go, Java, or a comparable language.
- Experience designing and implementing technically complex systems, with a track record of delivering meaningful engineering outcomes.
- Hands-on experience with cloud infrastructure and services, such as AWS, GCP, or Azure.
- Demonstrated ability to independently own complex technical projects, navigate ambiguity, and drive solutions from design through production.
- Deep technical experience in one or more of the following areas:
- Cloud Infrastructure: Kubernetes, container orchestration, Terraform, infrastructure as code, networking, or service discovery.
- Distributed Systems: Distributed architectures, fault tolerance, consistency, replication, or high-availability systems.
- Data Infrastructure: Kafka, real-time streaming, distributed storage, OLAP/OLTP databases, or large-scale data processing.
- Infrastructure Reliability: Observability, performance optimization, capacity planning, incident response, or production operations.
- Developer Infrastructure: CI/CD systems, build and deployment infrastructure, developer environments, or internal developer platforms.
- Strong architectural judgment, with the ability to evaluate technical tradeoffs and design systems for reliability, performance, and long-term maintainability.
- Ability to communicate complex technical concepts clearly, collaborate effectively, and influence technical decisions across engineering teams.
- Experience improving engineering practices, sharing technical knowledge, or helping other engineers grow.
We recognize that strong engineers come from different backgrounds. You don't need experience in every technology or domain listed above. We're interested in candidates who bring meaningful technical depth, strong engineering judgment, and a track record of solving challenging problems.
The base salary range that Sentry reasonably expects to pay for this position is $240,000 to $400,000, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: New York; Dallas; Boston; San Francisco; Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
- Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
- Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Must have professional working proficiency in Portuguese, Spanish also preferred.
- Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
- Experience with Salesforce and Catalyst, are preferred, but not required.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION RANGE
$125,000 - $145,000 OTE
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it.
Objective and Key Results
Objective (Q4 2026):
AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring
Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised.
Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting.
Key Results you will be accountable for
% Confirmed Fraud Rate of Enterprise-Initiated Transactions:
Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit.
% Legitimate Transaction Straight-Through Processing Rate:
Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction.
% Enterprise TM Decision Quality:
Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls.
% Enterprise TM Investigation Efficiency:
Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing.
What you will own
KRs and Initiatives:
Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership.
TM Enterprise Program:
Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance.
TM framework:
Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire).
Effectiveness and KPIs:
Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity.
Regulatory assurance:
Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence.
Team leadership:
Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists.
What you'll do
Define strategy and OKRs:
Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio.
Drive delivery:
Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early.
Strengthen detection:
Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release.
Optimise performance:
Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction.
Automate and scale:
Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value.
Collaborate:
Partner across the business:
Product and Engineering:
requirements, data needs, TM platform and rules-engine enhancements.
Compliance and MLRO:
policy alignment, risk assessments, regulatory reporting, audits and regulator engagement.
Network and Partners:
Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence.
Operations and Investigations:
alert-handling workflow, feedback loops, capacity and quality.
Data and Analytics:
data quality, lineage, model validation and reporting.
Govern and report:
Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees.
Stay ahead of regulation:
Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap.
Manage vendors and budget:
Manage vendor, tooling and budget for TM platforms, data sources and analytics.
What you'll need
Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation.
Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management.
Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing.
Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions.
Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends.
Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets).
Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation.
Experience leading and developing teams, including hiring, coaching and building clear ownership models.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked.
Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives.
Nice to have
Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration).
Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management.
Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar).
Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing.
Relevant certifications such as ACAMS, ICA or equivalent.
What you'll achieve
First 3 months
Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio.
Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps.
Build relationships across Compliance, Product, Engineering, Network, Operations and Data.
Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard.
By 6 months
Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence.
Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput.
Deliver the first material coverage and tuning improvements, with documented performance reviews.
Have the team structure and key hires in place.
By 12 months
Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency.
Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail.
Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
УдалённоRemote US
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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San Francisco, CA | New York City, NY; Share intake and triage on a rotation across time zones so every request gets a decision within the defined SLA; Experience working across time zones or across multiple sites to set one global standard
УдалённоRemote - EMEA
УдалённоГеография найма не уточнена
УдалённоseniorPoland; Brazil; Peru; Sweden; Argentina; Romania; Cyprus; Czech Republic; Hungary; Mexico; Chile; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоBrazil; Peru; Colombia; Argentina; Paraguay; Mexico; Chile; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorUnited States
ГибридSan Francisco, California
ГибридmiddleNew York; Dallas; Boston; San Francisco; Chicago
ГибридleadLondon, United Kingdom
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger