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Location: Andorra la Vella, Andorra; Tiranë, Albania; Yamoussoukro, Côte d'Ivoire Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design. We're taking Keet to a billion users, competing head-on with WhatsApp and Telegram. Product sets the direction. We're looking for a Product Engineering Lead to turn that direction into features people love, built to a standard that holds up at global scale. You lead the teams that build Keet's features: the API team, which adds feature-focused APIs to Keet's core, and the frontend team, which builds the React app on top, each with its own lead. You report directly to the CTO and take direction from product. Product owns the what and the why. You own the how and the engineering bar. The split is roughly 70% engineering leadership and 30% product. You're a combination of three things. You're an engineering leader who has helped teams ship consumer products at speed. You have real product sense and can partner with PMs as an equal, shaping what gets built, not just executing it. And you have an intuition for distributed, local-first systems, so you can work fluently on top of a P2P engine without needing to build it yourself. Responsabilities Engineering Run the API and frontend teams day to day: unblocking, reviewing, and keeping them shipping. Set and hold a high engineering bar for performance, reliability, and clean APIs. Own the technical design of features and the API surface between Keet's core and the app. Make sure the API team works closely with our deep tech teams on code reviews, design, and anything that touches the engine. Product Partnership Work alongside Keet's product managers to turn vision and roadmap into scoped, buildable work. Push back when scope and reality don't match, and propose better paths when they exist. Bring an engineering perspective to product decisions, especially where P2P opens doors that centralized apps can't. Help the team move fast, using AI tools and quick prototypes to validate ideas before committing to them. Leadership Create clarity around team goals and make sure everyone knows what success looks like. Mentor team leads to build strong team operating systems, improve how their teams work with others, and grow as leaders. Lead by example: roll up your sleeves when the team needs it, and step back when they're ready to own it. Experience managing engineers or engineering leads who ship consumer product, ideally in chat, calling, or social apps. Strong product sense: you can tell a good feature from a busy one. Intuition for distributed and local-first systems. Offline-first and eventual consistency should feel natural. You don't need P2P protocol expertise, because our core abstracts it away. Deep JavaScript and React. Initiative, curiosity, resilience, and the ability to give and receive direct critique. Bonus: experience with local-first apps, CRDTs or sync engines, offline-capable mobile or desktop apps, or open source.

Location: New York; San Francisco Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest in building the best creator platform with the best team in the creator economy and are looking for a Product Design Intern to support our mission. This role is based in San Francisco or New York and open to those who are able to be in-office 3 days per week on a hybrid work model. Our summer internship is a 12-week program running May–August 2027 or June–September 2027. This internship is designed for students graduating between December 2027 and June 2028. ABOUT THE ROLE - Make an impact. You’ll build and ship a feature that directly supports the creator economy and helps your favorite creators turn their passions into sustainable careers. - Collaborate with the best. You’ll be embedded within a world-class product team, working closely with engineers, product managers, data scientists, and other designers to bring your project to life. - Learn and grow. With guidance from an experienced design mentor, you’ll tackle design challenges, gain hands-on experience, and grow your skills throughout the internship. - Have fun! Beyond building great products, you’ll join an intern cohort in San Francisco or New York City and participate in professional development opportunities and fun events. ABOUT YOU - Currently pursuing a Bachelor’s or Master’s degree in Product Design, Interaction Design, UI/UX, Human-Computer Interaction (HCI), or a related field. - You have a creative portfolio that showcases your experience bridging thoughtful product strategy with design execution through user-centered design. - Foundation in visual design, interaction design, and prototyping. - You’re curious, enjoy experimenting with new ideas, and are excited to build from 0 to 1. - Eagerness to learn, adapt, and grow through feedback. - Genuine passion for Patreon’s mission and supporting the creator economy. ABOUT PATREON Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon. Patreon operates under a hybrid work model, where engineering interns are expected to come into the office three days per week, excluding sick time and leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Brisbane, Australia VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 400 team members in over 35 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offers unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Contracts Admin Team As part of a truly global team, the Contracts Admin Team serves as the primary onboarding contact for contract processing and initial invoicing with all VALD’s clients worldwide. The team collaborates closely with sales teams, regional directors, the finance team, logistics staff, and Client Success to ensure a seamless sales process, in alignment with our overarching goal to ensure that our clients are well-supported in their adoption of VALD’s technologies into their core business functions. What you will do Prepare and process VALD's standard client contracts, quotes, orders, invoicing requests, and contract renewals, including data entry and record management. Support the Sales, Client Success, and Finance teams with contract administration and client onboarding activities. Maintain accurate client, contract, and order information within NetSuite and other business systems, ensuring all records and documentation are complete, accurate, and up to date. Prepare and maintain reports and other operational records to support business activities and decision-making. Respond to internal and external enquiries and provide administrative support to stakeholders across the business. Build strong working relationships with internal teams and clients while supporting day-to-day commercial operations. Undertake other general administration and operational tasks as required. Is this you? Hold a Bachelor of Laws (LL.B.) or a degree in Business Management. Excellent communication skills and interpersonal skills. Prior experience in dealing with high volumes of legal and paralegal work. Excellent attention to detail. Demonstrated ability to form and maintain client partner relationships with both internal and external stakeholders to support key outcomes. Prior experience using Microsoft Office 365 suite of products. Ability to work proactively and manage competing tasks, including record keeping, data entry, invoicing and responding to emails and enquiries. It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? The perks of working with us are pretty great! The list is extensive of what we offer when you join VALD, here’s just a few: The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across a range of disciplines. Be part of a down-to-earth, inclusive and vibrant team. Flexible working environment, with a casual dress code – no more corporate attire, T–shirts are the norm. Table tennis, basketball court, end-of-trip facilities with bike and scooter racks if that’s your thing. Chefs that prepare you delicious fresh breakfast and lunch every day! On-site barista to make your coffee just as you like it. Team gym, remedial massage therapy, subsidised access to physiotherapy and exercise physiology services. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: New York Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Software Engineer, Backend to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team Our team builds the insights and analytics experiences creators rely on to understand and grow their business on Patreon, along with the infrastructure that keeps those numbers accurate and trustworthy. We partner closely with Data Engineering, Data Science, Product, and Design to turn creator and fan data into features creators use every day. About the Role As a Backend Engineer on the team, you will build and own the services, APIs, and data flows behind creator insights. You will bring a strong backend foundation and the curiosity to work in the data layer: designing data models, building and maintaining pipelines and jobs, and making sure the data creators see is correct, fast, and reliable. You will work across the stack from ingestion to the product surface, and take on work that today depends heavily on Data Engineering. In this role you will: - Design, build, and operate backend services and APIs that serve creator insights at scale. - Build and maintain data pipelines, jobs, and models that feed insights features, in partnership with Data Engineering. - Improve data quality, monitoring, and performance so creators can trust what they see. - Collaborate with product managers, designers, data scientists, and engineers to turn ambiguous questions into well-scoped solutions. - Drive technical design, write well-tested and maintainable code, and mentor teammates. What you’ll need: - 3+ years or 5+ years of experience in backend software development, building production services and APIs. - Strong programming skills in Python or a similar language, with good engineering practices (testing, CI/CD, monitoring). - Strong SQL skills and experience designing and optimizing relational data models (e.g. MySQL, PostgreSQL). - Hands-on experience with data-intensive work, such as batch or streaming pipelines, scheduled jobs, event logging, or serving analytical data (e.g. Airflow, Spark, Kafka / Kinesis, dbt, a data lake or warehouse). - Care about data accuracy and reliability, including idempotency, backfills, and handling late or duplicate data. - Excellent collaboration and communication skills; comfortable partnering with product, design, and data teams. - Bachelor's degree in Computer Science, Computer Engineering, or a related field, or the equivalent. Bonus if you have: - Experience with data quality, lineage, or observability tooling. - Experience building customer-facing analytics, reporting, or insights features. - Familiarity with metric design and data modeling for analytics and experimentation. - Familiarity with Elastic Search or OLAP We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. [US] Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. [Portugal] Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution. [UK] Patreon offers a competitive benefits package including and not limited to salary, equity plans, vacation leave, company holidays and recharge days, patronage, parental leave and sick leave, and pension with an employer contribution. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Brazil Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Our VIP team supports the firm's highest-value private clients across the Payward ecosystem: high-net-worth individuals (HNWIs) who expect a premium, secure, and highly tailored experience. We ensure Kraken remains the platform of choice for VIPs by delivering white-glove relationship management, personalized trading enablement, and high-impact benefits. We are looking for a VIP Relationship Manager, LATAM to help us scale our VIP client book and growth across the region. This is a hybrid role: part white-glove relationship management, part growth and business development. You'll build Kraken's presence inside LATAM's VIP trading and investor communities, run local marketing and events, and source new whale relationships. We're looking for someone who isn't afraid to be bold, can build and scale initiatives from the ground up, and is humble enough to fail fast and move on to the next challenge. If you thrive in ambiguity and can operate in a fast-paced, scrappy environment, this role is for you.   THE OPPORTUNITY - Serve as the trusted point of contact for Kraken and Payward’s top private clients across LATAM, delivering consistent, high-quality white-glove service and building deep, durable relationships. - Own the regional VIP book end to end: onboarding, tier progression, retention, and proactive intervention on at-risk and lapsing clients. - Build lasting relationships that grow AOP, net deposits, and trading volume, your primary KPIs, by becoming the partner clients trust with more of their capital and activity over time. - Bring Kraken's private client and VIP offerings to market locally, including yield and earn campaigns, lending against tokenized equities and crypto collateral, OTC execution, and structured private-client benefits, ensuring they remain impactful and competitive against regional exchanges and desks. - Source and convert new HNWI relationships through direct outreach, referrals, and introducer networks, from crypto-wealthy individuals and family offices to the principals of trading firms, OTC desks, miners, and project treasuries. - Get inside LATAM's VIP trading communities: private trading groups, investor clubs, KOL and trader networks, and closed-door investor groups. Be the Kraken face those communities know and trust. - Design and run local marketing and events (VIP dinners, trader meetups, conference-adjacent programming, and co-marketing with regional partners and KOLs) in partnership with our Marketing and Regional teams. - Build and manage introducer and referral partnerships that produce a repeatable pipeline of qualified private clients. - Act as Payward’s ear on the ground: competitive intelligence on regional exchanges, product gaps that cost us whale business, and the local narratives that move capital. - Partner with Product, Marketing, Compliance, Banking, and Client Service to champion new efforts that drive private client growth and loyalty, and to make sure every play you run is inside Kraken's licensing and compliance perimeter.     WHAT YOU BRING - 5+ years of experience in relationship management, account management, private banking, brokerage, or private client sales, including at least 2 years in the crypto space, with a track record of working with HNWIs. - An existing, personal network among LATAM's crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities in Brazil, Mexico, Argentina, Colombia, or Chile. - Demonstrated ability to originate business, not just service it. You have personally brought in clients, run events, or built a community presence that produced measurable pipeline. - Deep understanding of trading product solutions, including spot, margin, and futures trading, as well as OTC trading, lending, and yield/earn products. Familiarity with how deposits and client balances drive an exchange's lending economics is a strong plus. - Comfort operating in a regulated environment across multiple LATAM jurisdictions, and the judgment to know when to involve Compliance early. - Highly data-driven, with expertise in analyzing KPIs such as assets on platform, net deposits, trading volume, and client portfolio revenue. - Ability to be scrappy, bold, and unafraid to explore alternative and creative solutions to achieve results. - Deep knowledge of cryptocurrency ecosystems, their players, frameworks, and market dynamics beyond just blue-chip tokens, including how local on/off-ramps and stablecoin flows shape client behavior in the region. - Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds. - Willingness to travel up to 30% across the region for client meetings, events, and conferences. - Based in Brazil and native or near-native Portuguese plus fluent English required. Spanish is a strong plus. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Mumbai, India; Delhi, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role Aleph is Pinterest’s exclusive managed service partner in India, and partners with Pinterest across markets in EMEA, APAC and LATAM. Aleph’s Pinterest team has been scaling India for the last three years, and we are now looking for an experienced commercial leader to take this growth to its next stage. You will own the India business for the Pinterest partnership, lead the local team, and be the senior face of the business to India’s leading brands and agencies. What you will do: Grow and diversify our base Own India revenue, forecast and agency incentivisation, delivering quarterly targets while diversifying our customer base. Build pipeline in India’s largest categories (FMCG, e-commerce, retail, travel and automotive) with clear vertical plays. Lift retention and spend per account through structured account reviews and QBRs, so advertisers grow with us. Win with agencies Lead senior relationships with agency holding companies and independent agencies, and shape incentive structures that grow committed spend. Make the case for managed Pinterest investment against programmatic alternatives. Partner with marketing Be the India point of contact for Pinterest’s and Aleph’s marketing teams, shaping and supporting ROI-driven local events, agency roadshows, Pinterest certification programmes and insights workshops for global brands. Lead the team Lead, coach and retain a team of Client Partners and Client Service Managers, keeping sellers focused on selling and hunting. Hire well, build a succession bench, and create a culture of accountability and accurate forecasting. Operate with rigour Lead India’s weekly business review with Pinterest, covering pipeline stages, forecast accuracy, churn and spend-per-account trends. Work with Aleph’s global operations and customer success teams on onboarding, integrations and reporting. Communicate clearly across regional and global time zones, and bring Pinterest’s product and marketing teams the specific asks that unlock growth in India. Represent the business Act as Aleph’s senior voice for the Pinterest partnership in India’s advertising ecosystem, at industry events, agency forums and client leadership meetings. What you need: 10+ years in digital media sales, including at least 4 years leading sales teams against revenue targets. Senior relationships across India’s agency holding companies and major brand advertisers, ideally in FMCG or e-commerce. A track record of growing an advertiser base, not only landing large deals. You will be asked to show retention and account-growth results. Strong commercial and analytical skills: forecasting, P&L ownership, and turning data into decisions. Experience building teams and processes in a fast-changing, matrixed environment. Business-level fluency in English. Hindi or another Indian language is a plus. Proficiency in Salesforce and reporting tools such as Tableau or Looker. A bachelor’s degree is preferred. Nice to have : Experience in a reseller, partner or managed-service model for a global platform. Knowledge of lower-funnel, performance and shopping ad products, and how they compete with Meta, Google and programmatic. Experience with app-install or gaming advertisers. What success looks like in year one : A broad advertiser base, growing across multiple categories. Retained advertisers growing their spend year on year. At least one new category established as a meaningful revenue line. A stable team with low regretted attrition, and forecasts the business trusts. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom Workplace: hybrid EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a skilled and highly driven Senior Casino Account Manager on Malta! About the job: In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results. Key Responsibilities: Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact. Build and maintain long-term relationships with key stakeholders across client organizations. Develop account strategies to drive revenue growth, player engagement, and market expansion. Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products). Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results. Coordinate the successful launch of new games, promotional campaigns, and product features. Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations. Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction. Monitor market trends, competitor activity, and regulatory developments to identify new opportunities. Represent the company at industry conferences, client meetings, and networking events when required. Mentor junior account managers and contribute to best practices within the Casino Commercial team. Requirements: Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry. Strong understanding of online casino products, game content, player behavior, and operator business models. Proven track record of managing high-value B2B accounts and delivering commercial growth. Excellent relationship-building, negotiation, and stakeholder management skills. Strong commercial acumen with the ability to interpret data and translate insights into business opportunities. Experience working with commercial reporting tools. Strong communication and presentation skills. Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required. Preferred Experience working for a platform provider, aggregator. Knowledge of regulated iGaming markets and compliance requirements. Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI. Additional European language skills are advantageous. Key Competencies : Strategic relationship management Commercial negotiation Revenue growth and account development Customer success Analytical thinking Problem solving Influencing and stakeholder management Presentation and communication Planning and organization Collaboration and teamwork Adaptability and resilience Success in this role will be measured by: Revenue growth across managed accounts. Client retention and satisfaction. Successful delivery of game launches and commercial initiatives. Growth in wallet share and cross-selling opportunities. Achievement of commercial KPIs and revenue targets. Strong internal collaboration and operational excellence. Here's what we offer: Start with a competitive number of annual leave days, increasing as you grow with us. Private Medical Subscription. 3 sick leave days per year, no doctor's note required. Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Gym membership. Meal allowance. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Sofia, Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. In this role, you will provide technical leadership to the engineering and sourcing teams, ensuring accurate manufacturing cost assessments and high-quality quotations. You will act as the primary technical expert for complex parts and critical commercial opportunities, support customer and manufacturing partner discussions, and help engineers develop their technical expertise. This position combines strong mechanical and manufacturing engineering knowledge with sound technical judgment, leadership, and communication skills. How You’ll Contribute: Provide technical leadership and guidance to engineers involved in sourcing, cost estimation, and quoting Act as the primary technical expert for complex projects and critical commercial opportunities Review CAD models and technical drawings to assess manufacturing complexity, feasibility, and production requirements Guide the selection of manufacturing processes, materials, and post-processing methods Review and validate the technical content of quotations, including manufacturing assumptions, cost calculations, and specifications Lead technical discussions with customers and manufacturing partners to clarify requirements, resolve challenges, and align on feasible solutions Oversee the assignment of technical tags and ensure consistent categorization of parts by process, material, and complexity Support the team in prioritizing complex requests and resolving technical escalations Mentor junior engineers, share manufacturing knowledge, and provide constructive feedback on their assessments Improve technical review practices, quoting consistency, and collaboration between Engineering, Sourcing, and Sales What You’ll Bring to Xometry: Education: Higher technical education in Mechanical Engineering, Manufacturing Engineering, or a related field Manufacturing Experience: Proven experience in a manufacturing environment involving complex parts, components, or products Leadership Experience: Previous experience as a technical lead, lead engineer, or senior engineer providing guidance to others Technical Expertise: Strong knowledge of machining and fabrication processes, including CNC turning and milling, sheet metal processing, cutting, and welding Cost Estimation: Experience assessing manufacturing costs, including materials, machining time, tooling, and post-processing Drawing & CAD Interpretation: Ability to review 3D CAD models and 2D technical drawings, identify manufacturing challenges, and evaluate proposed solutions Technical Judgment: Ability to validate quotations, identify missing information, and explain technical assumptions clearly Language: English proficiency at B1–B2 level Communication: Ability to lead technical discussions with customers, manufacturing partners, and internal teams Mentoring: Ability to support engineers’ development through practical guidance and knowledge sharing Prioritization: Ability to remain effective under pressure and manage multiple requests and competing priorities What We Offer: Fully remote work at first, later in Sofia - hybrid (3 days from office) once the office is opened Flexible schedule: Plan your working day around collaboration with teams in the US Eastern Time Zone Technical ownership: Take the lead on complex manufacturing challenges and help shape technical decisions Leadership impact: Mentor engineers, share your expertise, and improve the way the team works International collaboration: Work with colleagues, customers, and manufacturing partners across markets Company-provided equipment: laptop Holiday calendar: EU or local holidays, depending on your location Holiday Calendar: EU or local holiday calendar #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Kazakhstan, Georgia, Serbia Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. In this role, you will provide technical leadership to the engineering and sourcing teams, ensuring accurate manufacturing cost assessments and high-quality quotations. You will act as the primary technical expert for complex parts and critical commercial opportunities, support customer and manufacturing partner discussions, and help engineers develop their technical expertise. This position combines strong mechanical and manufacturing engineering knowledge with sound technical judgment, leadership, and communication skills. How You’ll Contribute: Provide technical leadership and guidance to engineers involved in sourcing, cost estimation, and quoting Act as the primary technical expert for complex projects and critical commercial opportunities Review CAD models and technical drawings to assess manufacturing complexity, feasibility, and production requirements Guide the selection of manufacturing processes, materials, and post-processing methods Review and validate the technical content of quotations, including manufacturing assumptions, cost calculations, and specifications Lead technical discussions with customers and manufacturing partners to clarify requirements, resolve challenges, and align on feasible solutions Oversee the assignment of technical tags and ensure consistent categorization of parts by process, material, and complexity Support the team in prioritizing complex requests and resolving technical escalations Mentor junior engineers, share manufacturing knowledge, and provide constructive feedback on their assessments Improve technical review practices, quoting consistency, and collaboration between Engineering, Sourcing, and Sales What You’ll Bring to Xometry: Education: Higher technical education in Mechanical Engineering, Manufacturing Engineering, or a related field Manufacturing Experience: Proven experience in a manufacturing environment involving complex parts, components, or products Leadership Experience: Previous experience as a technical lead, lead engineer, or senior engineer providing guidance to others Technical Expertise: Strong knowledge of machining and fabrication processes, including CNC turning and milling, sheet metal processing, cutting, and welding Cost Estimation: Experience assessing manufacturing costs, including materials, machining time, tooling, and post-processing Drawing & CAD Interpretation: Ability to review 3D CAD models and 2D technical drawings, identify manufacturing challenges, and evaluate proposed solutions Technical Judgment: Ability to validate quotations, identify missing information, and explain technical assumptions clearly Language: English proficiency at B1–B2 level Communication: Ability to lead technical discussions with customers, manufacturing partners, and internal teams Mentoring: Ability to support engineers’ development through practical guidance and knowledge sharing Prioritization: Ability to remain effective under pressure and manage multiple requests and competing priorities What We Offer: Fully remote work: Work from your home office without a daily commute Flexible schedule: Plan your working day around collaboration with teams in the US Eastern Time Zone Technical ownership: Take the lead on complex manufacturing challenges and help shape technical decisions Leadership impact: Mentor engineers, share your expertise, and improve the way the team works International collaboration: Work with colleagues, customers, and manufacturing partners across markets Company-provided equipment: laptop Holiday calendar: EU or local holidays, depending on your location Holiday Calendar: EU or local holiday calendar #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Vilnius; Kaunas About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. About Your Team As an FP&A Analyst, you will support all aspects of financial planning, analysis and reporting. You will work closely with the finance team and other departments to report on and analyze financial and operational data, support budgets, forecasts and monthly reports, and track and report on the profitability of company projects. You will help build the reporting system and finance tools, providing financial insights and analysis to support decision-making and ensure the financial health of the company. Responsibilities - Support budget and financial forecast preparation: collaborate with other departments to collect their inputs and aggregate the data into a financial model. - Prepare monthly reporting: compare actuals with budget and forecast, analyze variances and prepare management reports. - Analyze company financial and operational data (e.g. revenues, costs, profitability of projects) and prepare reports about the company’s performance. - Perform periodic cost analysis and financial controls to identify savings opportunities and inconsistencies. - Analyze and reconcile data across departments and sources to establish a single source of truth for key metrics. - Collaborate with cross-functional teams to drive optimization and automatization of financial reporting and control procedures. - Support the implementation and management of the finance ecosystem, including tools, processes, the FP&A platform and the data structure. Requirements - 3+ years’ experience as a financial controller, consulting or similar (a start-up or e-commerce environment experience would be good to have) - BSc or MSc in Finance, Accounting, Economics, Statistics or similar. - AI-driven mindset, with experience using AI tools (e.g., Claude AI, Gemini, etc.) in daily work to improve efficiency and automate tasks. - High attention to detail – you own your numbers and others can fully rely on them. - Ability to proactively identify gaps, take ownership of solutions, and drive them through to completion. - Ability to identify and deliver impactful business improvements, by analyzing financial, business and market data. - Strong knowledge of accounting principles and regulations. - Strong quantitative and analytical competency, proficiency in financial analysis, modeling, and forecasting. - Strong business acumen, and ability to understand business in detail by connecting the responsibilities and inputs of all organizational units. - Excellent written and verbal communication skills, ability to present complex information in an easily understandable way. - Advanced Excel / Google Sheets skills. What it’s like to work at Eneba *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

Location: Dubai, United Arab Emirates; United Arab Emirates RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Sales Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients. This is a remote vacancy open to candidates residing in United Arab Emirates. Job Responsibilities: Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory; Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system; Build a strong, long-lasting relationship with new partners; Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup; Manage accounts until the first purchase is made; Compliance control with commercial conditions by partners, including the payment flow; Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events; Provide market & competitive environment analysis; Provide regular comprehensive reporting through CRM and internal systems; Initiate API deals with potential and existing partners. Requirements Relevant Experience. Minimum of 1 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies, within the travel industry; Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Language knowledge . Advanced English; Location: United Arab Emirates, preferably in Dubai Travel Requirements. Up to 50% of travel time may be required; Car is mandatory for business trips; Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards; Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Competence in API technology deals is a plus. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: Riyadh, Saudi Arabia; Al Qatif, Saudi Arabia; Amman, Jordan; Tunis, Tunisia; Khartoum, Sudan Eram Talent, a leading talent acquisition company, is seeking an experienced Horticultural Training Officer. The Horticultural Training Officer is responsible for developing, coordinating, and delivering horticultural training programmes to enhance the knowledge, practical skills, and professional capabilities of staff across the Botanic Gardens. The role ensures that horticultural teams are equipped with the latest techniques and best practices in plant care, propagation, soil management, pest and disease control, landscape maintenance, and sustainable gardening. The Horticultural Training Officer will assess training needs, develop training materials, conduct practical demonstrations and workshops, and evaluate training effectiveness to ensure continuous improvement in horticultural standards. The role will also support the implementation of horticultural best practices, promote environmental sustainability and biodiversity conservation, and provide guidance on plant collections, nursery operations, and landscape management. In addition, the position will contribute to knowledge sharing, staff development, and educational initiatives that support the Botanic Gardens’ conservation, research, and visitor engagement objectives. Scope of Work Develop, coordinate, and deliver comprehensive horticulture training programmes for staff and volunteers. Assess horticulture training needs and identify skills gaps across garden operations. Develop structured training plans aligned with operational requirements, horticulture standards, and organisational objectives. Deliver theoretical and practical training covering relevant horticulture practices, techniques, and procedures. Develop training materials, manuals, guidelines, presentations, practical demonstrations, and other educational resources covering horticulture best practices. Ensure training materials remain technically accurate, relevant, accessible, and aligned with current horticultural standards. Develop appropriate competency assessments and methods for evaluating the effectiveness of training programmes. Maintain records of staff participation, training completion, competency development, and certification where applicable. Coordinate internship, apprenticeship, and work-based learning opportunities within the Botanic Gardens. Requirements Bachelor's degree in Horticulture, Botany, Plant Sciences, Horticultural Education, or a related discipline. Additional qualification or professional certification in training, education, adult learning, vocational education, or instructional design is advantageous. Relevant horticulture professional certification or membership of a recognised horticulture or botanic organisation is advantageous. Fluency in both English and Arabic is required.

Location: Serbia; Azerbaijan; Moldova; Cyprus; Spain We are looking for an organized, detail-oriented, and reliable HR Operations Specialist (russian & english) to join our team. In this role, you will be responsible for ensuring smooth day-to-day HR administrative operations, maintaining clean employee data, managing time tracking, supporting payroll preparation, and leading internal HR communications. If you thrive in an international remote environment, enjoy structuring operational processes, and have hands-on experience with modern HR tools, we would love to hear from you! Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone) non flexible - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key Responsibilities Employee Lifecycle & Records Administration: Maintain accurate and up-to-date employee profiles and documentation in our HR system (Workable). Support administrative processes across the entire employee lifecycle (onboarding, internal transfers, terminations, and status changes). Ensure document compliance and structured digital archiving. Time Tracking & Attendance: Track and monitor working hours, absences, and leave records via Uattend. Coordinate with department managers and employees to resolve any time tracking or timesheet discrepancies. Payroll Preparation Support: Consolidate and prepare monthly/bi-weekly payroll input data (working hours, leaves, status updates) for the Finance/Payroll team. Help resolve payroll-related data discrepancies to ensure accurate and timely processing. Internal HR Communications: Draft and distribute clear, timely company-wide announcements on HR policies, procedural updates, organizational changes, and lifecycle events. Serve as a reliable point of contact for employee inquiries regarding HR procedures. HR Reporting & Process Optimization: Maintain HR operational databases and prepare periodic HR reports. Assist in refining operational workflows, HR templates, and administrative standards. Requirements Experience: 2+ years of experience in HR administration, HR operations, or payroll support. Education: Bachelor’s degree in HR, Business Administration, or a related field (HR certifications are a plus). Languages: Fluent Russian and English (C1+ level) with strong written and verbal communication skills. Software & Tools: Experience with HRIS & ATS platforms (e.g., Workable ). Experience with time-tracking systems (e.g., Uattend ). Proficiency in Google Workspace / MS Office (especially spreadsheets/Excel). Familiarity with task management tools (e.g., ClickUp , Asana). Core Competencies: Exceptional attention to detail and process discipline. Strong organizational and time management skills. Ability to work independently in a remote environment. High commitment to data privacy and confidentiality. Benefits Fully remote work (you can be located anywhere in the world) 8.30 am - 5 pm, NY (EST zone) non flexible. Competitive compensation package (will be discussed with successful candidates). Benefits: paid vacation days + sick leave. Exposure to US market business operations and strategic projects. Dynamic environment with opportunities for professional growth.

Location: Remote, US - Atlanta MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. We are seeking a technical, entrepreneurial Sr Regional Sales Manager to build and close transformative enterprise business in the Atlanta region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth. What You Will Do Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close. Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit  existing accounts with meaningful upsell and cross-sell potential. Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes. Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now. Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early. Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees. Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion. Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence. A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred. Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility). Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company. Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms. A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling. Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation. Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration. Your Skills and Experience Direct object-storage and S3 ecosystem experience. AI/ML, lakehouse, analytics, or HPC workload experience. Co-sell experience with cloud, channel, OEM, or alliance partners. Experience displacing legacy storage or incumbent infrastructure vendors. What We Offer: Health Care Plan (Medical, Dental & Vision) 401K with 3% Contribution Pre-IPO Stock Options At least 12 Public Holidays Flexible Time Off Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: Remote, US - Boston MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. We are seeking a technical, entrepreneurial Sr Regional Sales Manager to build and close transformative enterprise business in the Boston region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth. What You Will Do Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close. Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit  existing accounts with meaningful upsell and cross-sell potential. Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes. Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now. Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early. Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees. Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion. Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence. A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred. Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility). Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company. Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms. A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling. Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation. Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration. Your Skills and Experience Direct object-storage and S3 ecosystem experience. AI/ML, lakehouse, analytics, or HPC workload experience. Co-sell experience with cloud, channel, OEM, or alliance partners. Experience displacing legacy storage or incumbent infrastructure vendors. What We Offer: Health Care Plan (Medical, Dental & Vision) 401K with 3% Contribution Pre-IPO Stock Options At least 12 Public Holidays Flexible Time Off Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.