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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As Director, Global Field Sales Operations, you’ll partner with Sales and Revenue Operations leadership to run the operating rhythm of a global sales organization serving customers from Small and Medium-sized Businesses (SMB) through Enterprise across multiple regions. You’ll lead forecasting, pipeline management, planning, and productivity initiatives while building a scalable field operations function. By helping sales teams operate with greater clarity and consistency, you’ll support 1Password’s mission to help businesses protect what matters most with simple, human-centric security. Reporting to the Vice President, Revenue Operations, this role is remote in the USA or Canada. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • 8+ years of experience in sales operations, revenue operations, or sales strategy and operations within Business-to-Business (B2B) software, including 3+ years leading teams. • Deep experience with sales forecasting, pipeline management, sales process, and operating rhythms across multiple segments. • Experience leading annual planning, territory design, quota setting, and in-year adjustments. • Experience supporting sales organizations across multiple regions, including Europe, the Middle East and Africa (EMEA). • Ability to build trusted relationships with senior Sales leaders, communicate clearly, and influence decisions using sound judgment and data. • Experience hiring, developing, and coaching strong sales or revenue operations leaders. • Experience using Salesforce and artificial intelligence (AI) to improve forecasting, pipeline management, or sales productivity. What you can expect: • Partner with Sales leaders to set quarterly priorities, align hiring plans and trade-offs, and create recovery plans when teams fall behind. • Establish consistent global standards for forecast calls, pipeline reviews, and quarterly business reviews. • Develop independent forecasts for each team, lead large-deal reviews, and turn insights into clear decisions. • Improve sales productivity through stronger coverage, faster ramping, and effective support from solution engineering and Privileged Access specialists. • Lead the use of AI in forecasting and pipeline work, helping managers reinvest time saved into selling and coaching. • Run annual planning with Sales Strategy and Planning and Enablement so that teams begin each year with clear territories and quotas. • Lead and develop a high-performing global field sales operations team. USA-based roles only: The annual base salary for this role is between $187,000 USD and $257,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $160,000 CAD and $220,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Global; Ireland; Portugal; United Kingdom; Spain; Brazil; Colombia; South Africa; Canada Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within UTC−6 to UTC+3. Role Summary Oyster is hiring an Integrated Campaign Manager to lead the planning and execution of integrated growth campaigns for global prospective customers, turning target accounts into pipeline and accelerating open opportunities. Reporting to the Director of Demand Generation and Growth Marketing, you'll partner closely with our Product Marketing, Brand, Digital, Events, Ops, and Sales teams to deliver one coherent buyer journey across every channel. This is a role for a marketer who wants their work measured in pipeline, not page views. You’ll own Oyster’s integrated campaigns end to end. Deciding the strategy, the channel mix and the spend, and you’ll see directly how your work drives revenue. You’ll sit at the centre of Marketing and Sales, with the scope to shape how we reach companies hiring across borders. Key Responsibilities Demand Generation & Campaign Execution - Develop, execute and optimize multi-channel demand generation campaigns. Including content syndication, webinars, virtual events, email nurtures, direct mail, referral programs, and demo programs: to drive net-new pipeline and accelerate open opportunities. - Build quarterly campaign plans that balance always-on programs with high-impact moments for the full prospect lifecycle, modeled backward from pipeline goals to determine program mix and spend. - Partner with Product Marketing and Brand to turn positioning into campaign messaging, offers, and content that is tested and refined based on results. - Build campaign enablement (talk tracks, email templates, one-pagers) and align with BDRs on follow-up expectations so campaign interest converts into meetings. - Manage timelines, budget, and resources to ensure successful campaign delivery with ROI accountability. Cross-Functional Partnership & Continuous Improvement - Partner closely with stakeholders in marketing, sales, operations and external vendors to ensure consistent, aligned campaign execution across the business. - Optimize campaigns and refine strategies based on data-driven results, including A/B testing and performance reporting. - Identify opportunities to leverage AI and emerging technologies to improve research, segmentation, personalization, campaign development, content distribution, analysis, and execution. - Facilitate retrospectives and turn performance findings into optimized campaigns and repeatable playbooks. Core Requirements - 6+ years in B2B integrated or demand generation marketing, including substantial ownership of demand generation, integrated campaigns, growth marketing, or account-based marketing. - A track record of building campaigns that tie directly to pipeline coverage and revenue outcomes, not just engagement metrics. - Strong cross-functional collaboration skills. - Data-driven, with working knowledge of attribution and pipeline measurement. - Hands-on experience using AI tools for campaign planning, content acceleration, or workflow automation. - Experience with Salesforce and HubSpot, or equivalent CRM/MAP platforms. - Excellent written and verbal communication; comfortable presenting strategy and results to senior stakeholders. You'll also need - A reliable home internet connection and fluency in both written and spoken English. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is looking for a Staff GTM Engineer to join our Revenue Operations (RevOps) team and design, build, and scale Artificial Intelligence (AI)-powered workflows across sales, marketing, and Customer Success (CS). You’ll connect business strategy, analytics, and engineering to turn go-to-market challenges into reliable solutions that improve efficiency, intelligence, customer experience, and cost to serve. Reporting to the VP, Revenue Operations, this role is remote in the United States or Canada. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • Experience applying business strategy to go-to-market challenges, whether in Revenue Operations, sales, consulting, or a related function. • Analytics experience in data, go-to-market, marketing, solutions engineering, or a similar field, with the ability to turn insights into action. • Strong technical experience with Python, Structured Query Language (SQL), Application Programming Interface (API) integrations, and automation across Software as a Service (SaaS) tools. • Experience applying AI to business workflows, governance, infrastructure, or operational processes. • Understanding of data enrichment, revenue automation, sales intelligence, and the systems that support sales, marketing, and Customer Success teams. • Experience with tools such as Clay, Apollo, ZoomInfo, Clearbit, 6sense, Demandbase, LeadIQ, Instantly, Smartlead, Zapier, Tableau, Looker, Qlik Sense, MicroStrategy, Domo, ThoughtSpot, Salesforce, HubSpot, Gong, or Outreach. • Experience deploying internal tools or applications using platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Retool, Streamlit, Slack bots, Git, vector databases, or similar technologies. What you can expect: • Design and implement AI-powered solutions across go-to-market tools and workflows. • Partner with Revenue Operations and go-to-market leaders to identify, evaluate, and prioritize high-impact AI use cases. • Build automations for data enrichment, lead scoring, summarization, routing, sales intelligence, and related revenue workflows. • Develop Python scripts, internal APIs, and integrations that connect and streamline SaaS platforms. • Integrate and evaluate third-party AI and automation platforms such as OpenAI, LangChain, Zapier, and Tray. • Help establish scalable, reliable, and well-governed AI workflows and infrastructure. • Document solutions, communicate technical recommendations clearly, and stay current on emerging AI applications for go-to-market teams. USA-based roles only: The annual base salary for this role is between $139,000 USD and $166,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $124,000 CAD and $166,00 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. When high-stakes incidents strike, you are the calm in the storm. Senior Specialist, Incident Response, you will play the main part in incidents during major, complex, or reputation sensitive events. You take command of ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the overall bar for crisis execution across the business. WHAT YOU’LL DO - Deliver proactive, cadence-based briefs to senior leaders while authoring clear, transparent external communications (status pages, app/web banners, client emails) in the Wealthsimple voice. - Bridge the gap between engineering and the business and translating system logs, error codes, and technical root causes into plain-language client and business impact. - Identify when Legal or Compliance review is required during a crisis and seamlessly weave regulatory checks into the response flow. - Serve as a chief editor for team communications, establishing playbooks and writing standards that ensure accuracy, speed, and empathy under real-time pressure. - Build a culture of psychological safety, calm, and focus: shielding responders from external noise during active incidents while keeping stakeholders aligned. - Rapidly identify who needs to be involved across Engineering, Product, CX, Legal, and Risk, anticipating downstream friction before it happens. - Navigate high-severity situations with confidence, managing executive expectations without distracting active responders. - Partner with Data Science to quantify incident impact and lead post-incident reviews to drive root-cause remediation and long-term CX improvements. WHAT YOU BRING - 5+ years in major incident response, crisis communications, or technical service operations within fintech, high-growth SaaS, or fast-paced digital product environments. You have a proven track record leading live-fire, SEV-1/P0 operational crises from inception to resolution. - Rapid, decisive judgment under pressure: You have a strong bias for action and excel at making quick, high-stakes decisions with incomplete information, knowing intuitively when to push forward, when to escalate, and when to hold. - Exceptional crisis communications & translation skills: You can digest raw system telemetry, logs, and engineer chatter, translating technical chaos into clear, empathetic client messaging and concise executive updates in real time. - Tech-native and async-first operational fluency: You are deeply accustomed to modern tech workflows (Slack, Notion, linear incident bots) and thrive in fast, distributed environments where clear, documented async alignment is essential. - Cross-functional network thinker: You intuitively map organizational ripple effects, rapidly engaging the right stakeholders across Engineering, Product, CX, Legal, Compliance, and Leadership before downstream friction occurs. - Comfort with ambiguity and chaos: You stay composed when there is no playbook, bringing immediate structure, clarity, and psychological safety to high-stakes, reputationally sensitive events. NICE TO HAVE - Educational background or formal training in Communications, Public Relations, Journalism, Legal Studies, or a related discipline (or equivalent practical crisis communications experience). - Incident tooling fluency: Comfortable navigating incident management platforms (PagerDuty, Rootly), monitoring tools (Datadog), and data tools (Preset, SQL) to understand system behavior and measure client impact. - Risk intuition: Strong intuition for compliance, legal, and reputational risk within a regulated financial institution. - Bilingualism: Fluency in both English and French. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: United States What The Role Is Babylist Media sells onsite and offsite advertising to the brands that growing families rely on. This role owns the supply side of that business: our Koddi ad stack, how onsite inventory is structured and served, how it's monetized, and how campaigns are distributed offsite. It's a new role. Until now, this work has been split across several people, and no one has owned it end to end. You'll report to the Director of Revenue Operations. You'll lead offsite media support and our outsourced onsite ad ops partner, and you'll still be hands-on in the ad server yourself. Who You Are You have sell-side experience : you've worked at a publisher or retailer that owns and monetizes its inventory You've administered an ad server hands-on : line items, targeting, priorities and delivery rules, recently enough that you can still do it yourself You understand ad server logic and its tradeoffs : priority tiers, how competing demand is decided, pacing, frequency and fill. You can explain why a campaign under-delivered You've owned yield : eCPM, fill, sell-through and utilization, and you've turned those numbers into inventory and pricing decisions You've built inventory frameworks : capacity planning, allocation and prioritization rules, and controls that prevent overselling You've led people and partners while still doing hands-on work : you've set priorities for a team or vendor and held them to standards, and you still configure campaigns yourself when a launch needs it Retail media experience is a big plus : our inventory sits next to registry and shop purchases, and Koddi is a retail media platform You have working knowledge of the broader stack: DSPs, SSPs, programmatic, identity and measurement Experience moving a direct-sold, flat-fee business toward CPM or programmatic selling is a plus Familiarity with paid social distribution (Meta, TikTok, Pinterest, YouTube) sold as a media product is a plus You can explain a technical tradeoff to Sales, Product and Finance in plain language and get a decision You're comfortable moving between strategy, vendor management and troubleshooting in the same week. Parts of the stack are still manual, and you'll be defining the playbook, not following one You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. How You'll Make an Impact Assess the current stack in your first 90 days and deliver an ad-tech, inventory and yield roadmap Own Koddi configuration, serving logic and delivery health across onsite placements: Registry, Feed, Shop and more Set the inventory rules for capacity, allocation and prioritization, and partner with Revenue Systems so Boostr and Koddi enforce them Increase eCPM, fill and utilization from the supply we already have Stand up the outsourced onsite ad ops partner: SLAs, QA standards and escalation paths Lead offsite distribution strategy across Meta, TikTok, YouTube, Pinterest and Babylist Connect Build incident response so delivery issues are caught before they turn into make-goods Own the roadmap from flat-fee sponsorships toward CPM-based selling and, over time, self-serve buying Why This Role We need a hands-on experienced owner of ad tech, inventory or yield. You'll define the function instead of inheriting someone else's playbook The business is moving from flat-fee placements toward CPM and self-serve, and you'll own the roadmap that gets it there You'll set the strategy and lead the execution team, and you'll still work in Koddi yourself. It's a player-coach role, not a desk job reviewing other people's work The inventory is first-party and high-intent: expecting and new parents shopping on registry and in the shop About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $143,963.00 to $ 192,062.00 with an annual bonus range of 20% to 25% Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Customer Experience team at 1Password designs digital-first experiences that help customers deploy, activate, and grow with confidence. Our goal is to create scalable programs that guide customers to the right next step at the right moment, improving product adoption, reducing friction, and supporting long-term customer outcomes. As a Senior Digital Customer Success Campaign Manager, you will own and evolve our digital customer success programs across the customer lifecycle. You will design, build, and optimize targeted digital journeys that help customers move from onboarding through activation and beyond. This role blends program strategy, campaign execution, analytics, experimentation, and cross-functional collaboration to deliver measurable customer impact at scale. This is an individual contributor role for someone who enjoys building programs from the ground up, working through ambiguity, and improving digital-first customer experiences in a fast-changing environment. Reporting into the Senior Manager, Digital Customer Success, this is a remote role within North America. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.   Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of experience in Digital Customer Success, Customer Marketing, Lifecycle Marketing, Growth Operations, Customer Success Operations, Product-Led Growth, or a related Software as a Service environment. - Demonstrated success building and owning lifecycle or digital success programs with measurable business impact. - Experience creating scalable campaigns, workflows, or journeys rather than managing a book of business. - Strong understanding of the customer lifecycle, including onboarding, activation, adoption, retention, expansion, renewal, and risk management motions. - Ability to interpret customer and product signals, identify patterns, and translate them into clear campaign strategies and measurable interventions. - Strong written and verbal communication skills, with the ability to create concise, effective messaging for different customer audiences and personas. - Hands-on experience with tools such as Gainsight, Salesforce, Marketo, Outreach, or similar customer success and marketing automation platforms. - Experience collaborating across Customer Success, Product, Support, Operations, Marketing, Content, and Data teams to ensure alignment across the customer journey. - Comfort working in changing environments where teams are building new programs, processes, and operating models from the ground up. - Preferred: experience using Artificial Intelligence tools to support program design, experimentation, and campaign optimization; experience with 1Password and/or cybersecurity is also valued. What you can expect: - Design, launch, and improve digital customer success campaigns and programs across onboarding, activation, adoption, and growth stages. - Build scalable customer journeys that help customers reach key milestones using content-led interventions and targeted human engagement when needed. - Identify customer signals, behaviors, milestones, and friction points that indicate progress, risk, or opportunity across the lifecycle. - Translate customer and product insights into triggered programs and campaigns that guide customers to the right next step using existing resources and tools. - Draft, edit, and optimize customer-facing communications, including email campaigns, journey messaging, and supporting content. - Monitor program performance using metrics such as activation, deployment, engagement, retention, expansion, churn, and content interaction to evaluate effectiveness. - Use testing methods such as A/B testing, cohort analysis, and message iteration to improve campaign tone, timing, targeting, and outcomes. - Partner with Data, Product, Customer Success Operations, Customer Experience Content, and Voice of Customer teams to align digital programs with customer insights and business priorities. - Build dashboards and reporting to track program health, surface insights, and recommend improvements to digital-first customer experiences. - Use Artificial Intelligence tools and emerging technologies to accelerate campaign creation, analysis, experimentation, and optimization. USA-based roles only: The annual base salary for this role is between $121,000 USD and $146,500 USD. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $104,000 CAD and $139,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.   This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Financial Crime Compliance (FCC) team is looking for a senior investigator ready to shift from running cases to scaling the systems that run cases. You've built real depth in TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews; you know what a good escalation looks like, where analysts get stuck, and where automation actually holds up in production versus just looks good in a demo. In this role, you'll spend most of your time partnering with Engineering and the Head of FCC Tooling to turn that judgment into scaled AI systems: testing model outputs, labeling and calibrating results, and making sure every automated decision point is well-documented and properly governed. You'll stay close enough to FCC's day-to-day workflows and will partake in some of them, but this is fundamentally a builder role.   WHAT YOU'LL DO - Partner directly with Engineering and the Head of FCC Tooling on automation experimentation and AI initiatives across TM, sanctions, complex fraud, and EDD, moving prototypes from one-off calibration exercises to defined, repeatable evaluation processes. - Design and run labeling and tagging workflows for model outputs (e.g., TM alert dispositions, sanctions/PEP hit review) building a structured, documented pipeline in place of today's ad hoc process - Define and maintain test sets, scenario coverage, and evaluation frameworks for compliance AI/agent tools in partnership with the engineers building them - Own the documentation and governance layer for every automated or AI-assisted decision point - Work with the FCC team to understand current workflows to guide innovative solutions - Recommend automation and AI adoption decisions with evidence and escalate control-posture or model-risk trade-offs to compliance leadership   WHAT YOU NEED - 5+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech - Demonstrated senior-investigator experience across TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews - Direct experience testing, labeling, or evaluating AI/ML model outputs, or strong aptitude and demonstrated fast ramp-up if new to formal model evaluation - Strong AI fluency and data analytics skills - Comfort partnering with engineers day-to-day and ability to translate compliance judgment into build specs, test cases, and evaluation criteria engineers can act on - Strong project management and documentation rigor - Ability to scope an ambiguous automation problem, choose an approach, and deliver a durable outcome with minimal oversight   NICE-TO-HAVES - Data science background - Experience working with outsourced testing/QA partners on model tuning or signal collection BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote US; Remote Canada Workplace: Remote InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com. As a Developer Advocate on our Developer Relations team within Marketing, you’ll make developers more productive and empowered by creating demos and technical content, giving talks, organizing meetups, and engaging with users online. You’ll represent InfluxData to the community and the community to InfluxData, working with Product and Engineering to align their efforts with what the community needs. InfluxData is a company built by and for developers. The Developer Advocate on the Developer Relations team will be a leader who directly impacts our entire user community. What you’ll be doing - Become an authority on the InfluxDB platform, open source and commercial - Help developers get started on InfluxDB and build their own solutions - Establish a social media presence that represents InfluxData - Encourage InfluxDB adoption through blogs, videos, and other content you create - Be an active voice in Influx Community groups and Slack discussions - Showcase InfluxData through regular talks at conferences, meetups, and online events - Build and deliver technical training workshops on Influx software - Support and empower our user community and reduce onboarding friction through code samples, debugging, direct partner engagement, prototypes and long-tail support channels (forums, office hours, blog posts, and more) - Influence InfluxData’s product strategy as the developer’s advocate inside the company, working with Product Management, Engineering, PR, Marketing, Business Development, and other cross-functional teams - Build relationships with technical experts and communities around other projects What we’re looking for - You’re a strong public speaker with experience presenting at conferences, meetups, or online events - You have 2+ years of experience working with and supporting open source projects, developers, platforms, communities, or user groups - You’ve built technology demos and examples that developers can follow - You know software development and can learn new technologies and languages Bonus points if you - Have built and delivered technical training, both in person and online - Have strong technical writing skills - Have contributed code to open source projects - Have hands-on experience with IoT and edge devices, protocols, and frameworks - Have experience with Python, JavaScript, Java, or similar languages - Have worked with or for database companies Applications will be accepted on a rolling basis. Interview Information: Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage. We offer fantastic benefits for full time employees; in the US these include: - Medical/dental/vision insurance with 100% coverage for employees - Company contribution to your FSA - Flexible Time Off - take the time you need - Life Insurance, short and long term disability insurance - 401(k) - Wellness programs - Annual professional development budget - Financial planning and legal advice Our Core Values Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values: - We value each other - We get stuff done - We believe humility drives learning - We embrace failure - We are committed to open source Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData. InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.  To view our Know Your Rights Poster click HERE https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.  InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place. Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About The Role We’re looking for a Technical Program Manager who can work across engineering, product, and business teams. You’ll bring the technical judgment to earn engineers’ trust and the ability to create clarity and momentum across complex programs. This is a hands-on role with executive visibility and direct impact on how Ramp’s engineering organization scales. You’re energized by complexity and curious about how AI can improve the way engineering teams work. You experiment with AI tools yourself, understand how they are changing software development, and bring that perspective to the programs you lead. What You’ll Do - Lead large technical programs across engineering and partner teams, from infrastructure scaling to reliability and incident response. - Connect platform and product engineering teams, keep context flowing, surface dependencies, and drive effective execution. - Own programs from scoping and kickoff through delivery, measurement, and retrospective. - Partner with engineering leaders on roadmaps, identify how projects overlap or depend on one another, and keep programs aligned with organizational goals. - Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization. - Strengthen Ramp’s incident response program by improving processes, facilitating retrospectives, and helping teams act on what they learn. - Help define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices. What You’ll Need - 5+ years of technical program management experience, ideally in a high-growth startup. - Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development. - The ability to execute directly while improving how the broader team works. - A track record of building trust quickly and working effectively across teams. - A BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field. - Strong systems thinking: you can connect architecture, product, compliance, and timelines, and spot risks early. - Experience leading cross-functional programs toward ambitious goals with urgency and ownership. Nice To Haves - Experience with cell-based or multi-region architectures, or international expansion. - Hands-on experience with infrastructure, CI/CD, or observability tools. - Experience leading reliability programs. - Experience building programs in rigorous, fast-moving organizations. - A background in software engineering. - Familiarity with how LLM-based systems are built and deployed, enough to have substantive conversations with the engineers building them. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Brussels, Belgium; Ghent, Belgium; Antwerp, Belgium; Paris, France; Lyon, France; Bordeaux, France; Marseille, France; Madrid, Spain; Barcelona, Spain Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⚡ THE DESIGN AND RESEARCH COMMUNITY AT ALAN Alan’s Design & Research (D&R) community is the group of designers and researchers behind everything our members see and use. Our goal is simple: build the most member-centric health experience there is, with high standards of craft and a real understanding of the people we design for. We are growing fast, and AI is changing what is possible in the way we work. We are looking for someone who loves tooling, ops and AI to help us move faster without lowering the bar on quality. This is a builder role where design, operations and AI meet. You will scope where AI and automation can help us build faster, scale better and catch quality issues earlier, then turn the best ideas into tools the community actually uses. Along the way, you will help us improve our rituals and best practices, and share what we learn inside and outside Alan. You are not a designer or a researcher yourself: you are the enabler that allows the community to go faster and perform better as our member base grows. 🤝 YOUR MISSIONS You will help D&R work smarter and keep quality high as we grow, in close collaboration with the community, its lead, and the engineering, Product Ops and platform teams we work with. You will help shape our community strategy on AI and tooling, then build and run what comes out of it. - Explore: Test new AI tools and automations, find the ones that really save time or improve quality, and share the best with the community. Work with our internal AI tooling teams to bring what’s cutting edge to design and research. - Build: Create skills, agents and automated checks that make design and research work more efficient, reliable and of higher quality. - Run the tooling: Maintain and upgrade the tools the community relies on, and be our point of contact with Alan’s platform and agentic teams. - Improve how we work: Bring in better practices and rituals, push our existing rituals to the next level and help us show what we learn and achieve, inside and outside Alan. - Own your roadmap: Identify opportunities, prioritize solutions, set clear goals, track adoption and quality, and adjust as you go. 🚀 YOU ARE A GOOD FIT IF... You are an ops-minded builder with around 4 years of experience in ops or enablement roles: design ops, tooling, automation, analytics, program management or something close. Design and research interests you, but what drives you is helping teams work better with tools, automation and better rituals. What you bring - Hands-on experience automating work. You have replaced repetitive tasks with automations, internal tools or AI workflows (no-code, low-code or AI tools), at work or on your own projects, and you can tell us what you built and who used it. - Familiarity with AI tools. You have built or tested skills, agents or automations, and you care that they are reliable, not just impressive in a demo. - Comfort working with engineers. You can build things yourself, you know when to ask for production-grade work, and you speak their language. - Experience supporting a team or community, for example through onboarding, rituals, events or internal communications. - Strong English communication, to collaborate with our international team. French is a plus. Nice to have - Experience in or alongside a design or research team. - Familiarity with Figma and design systems. Qualities we look for - Builder and strategic mindset: you make progress with incomplete information, choose the simplest approach that works, and ship. - Rigour: you set a baseline and a target, and improve with each iteration. - Systems thinking: you see how people, processes, tools and data fit together. - Judgment: you frame ambiguous problems, prioritise, and know what to drop. - Clear communication: you keep people updated and explain your choices. 🌍 WHERE YOU CAN BE BASED Location: Based in (or within commuting distance of) one of our hubs (Paris, Bordeaux, Marseille, Brussels, Madrid or Barcelona), with the ability to work onsite twice per week. We prefer you have the right to work here. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm page for more info. 👀 READ MORE ABOUT ALAN 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

Location: Remote (US, Canada & UK) Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. About the role Our Finance & Analytics team owns the authoritative view of Metabase's business performance, and the opinionated read on what's driving it. Internally, this is used to drive decisions; externally, this is used to meet our obligations to investors, auditors, and tax authorities. We’re looking for a quantitative-minded generalist to lead a portfolio of analytical projects across the business and own an area of finance operations. Your analytical projects will focus on how we measure and understand the broader business: establishing authoritative definitions for key metrics and investigating what’s driving changes in the data. In your operational area, you’ll run the work and build systems that make it reliable and increasingly automated, drawing on external specialists for technical expertise. This isn’t a traditional finance role: we’re a small team of generalists who think in systems, learn unfamiliar domains quickly, and reason through problems from first principles. Responsibilities Leading analytical projects that change how we understand the business. Examples include: Adapting our ARR definition as our business model evolves Evaluating the health of our sales and marketing funnel Finding relationships between product initiatives and expansion or churn Owning a traditional finance domain (such as Accounting or Tax). This will involve a combination of operational work, managing external experts, and evaluating the overall health of the operation Automating the workflows in your domain so our operational and compliance requirements take as little manual effort as possible. Our aspiration is that areas of traditional finance are treated similarly to analytical systems: a set of inputs that are transformed via defined logic to produce a targeted outcome or insight Leading cross-functional projects to tackle operational problems as they arise About you You think in systems: you understand how pieces fit together, build reliable processes, and automate repetitive work You think in terms of numbers and are comfortable in a wide range of analytical domains, whether that’s financial modeling, doing intermediate statistical analysis, reviewing the methodology of external vendors, or transforming raw data. You can spot inconsistencies quickly, and enjoy getting to the right answer. SQL experience strongly preferred (nice-to-have: analytics engineering experience) You know how to use AI to improve efficiency, and enjoy experimenting with novel applications of the technology. Just as importantly, you know the limitations of AI and don't use it as a substitute for your own thinking You learn fast. For example, you don't need to be an accountant, but you can learn the rules of accounting (or other specialist domains) and apply them to day-to-day problems You are adept at managing vendors, building strong relationships, and holding them accountable when needed You have strong organizational skills with a high attention to detail: you enjoy checking items off your checklist, and can seamlessly balance multiple threads of work Minimum 3–5 years experience, preferably in a high-growth startup Strong quantitative undergraduate degree (nice to have: MBA) Based in the US, Canada, or UK Low-ego attitude: no job should be too small or too large Nice-to-have: some familiarity with accounting principles or coursework Compensation The US base salary range for this role is $150K–$200K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: United States; Ireland; United Kingdom; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Global Technical Talent Lead to own hiring across Engineering, Product, Design, Research, and Growth worldwide. Reporting to the Head of Talent, you will lead Talent leaders and partner with senior engineering, growth, and research leaders to build the teams powering ElevenLabs. Your mandate is to bring cohesion to hiring strategy, execution, and standards across this portfolio, with accountability for hiring quality, pace, and predictability. - Turn engineering priorities into a deliverable global hiring plan. Partner with functional leaders to translate product roadmaps, research priorities, and workforce plans into hiring plans. Own Talent capacity allocation, planning, forecasting, and reporting. - Build and lead a cohesive global recruiting organization. Coach and develop Talent leaders, establish clear accountability for results, and allocate resources across disciplines and markets as priorities change. Build shared practices for talent mapping, sourcing, candidate experience, and closing while developing the specialist expertise each talent market requires. - Define and uphold the hiring bar across technical disciplines. Partner with functional leaders to define excellence by role and level, translating it into clear success profiles, rigorous assessment, and consistent hiring decisions. Equip the team to engage exceptional talent, credibly represent the work, and help candidates understand the opportunity and impact. - Make hiring performance visible and predictable. Establish regular hiring reviews with functional and senior leadership to track delivery, surface risks, and resolve decisions. Use market intelligence and funnel data to advise on location strategy, skill availability, and interviewer capacity. Partner with Talent Ops to improve systems, tools, processes, and the use of AI, so hiring is demonstrably faster and more efficient. REQUIREMENTS - You have led Talent through hypergrowth at a company that grew 3x or more in two years, owning delivery of hundreds to thousands of hires annually across multiple regions and time zones. You have a proven track record of managing teams of Talent leaders and delivering business critical hiring across engineering, research, growth, design, and product disciplines. - You can earn the trust of senior engineering, growth, product, design, and research leaders, partner on hiring decisions, and advise on talent availability, location, role scope, and assessment. You have deep expertise in the varying talent markets. - You have translated changing business and technical priorities into credible hiring forecasts and recruiting capacity plans. You use pipeline, conversion, hiring lead times, and interviewer capacity to distinguish achievable commitments from emerging risks and guide resource decisions. - You combine strong people leadership with deep recruiting expertise. You have raised team performance through coaching, partnered with hiring leaders to improve assessments, and maintained a high hiring bar at scale. You can personally unblock a difficult search or help close an exceptional candidate. LOCATION This role is remote and can be executed globally. Preference for candidates based in US East or GMT timezones. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States; Ireland; United Kingdom; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Global GTM Talent Lead to own hiring for the Revenue organization worldwide. You will serve as the CRO’s primary talent partner and lead regional Talent leaders and their teams across North America, LATAM, EMEA, UAE, and APAC. Your mandate is to bring global cohesion to how we plan, assess, and hire revenue talent, with accountability for hiring quality, speed, and predictability. This is a high visibility role: your hiring plan underpins revenue commitments to the board. - Set and deliver the global Revenue hiring strategy. Translate business priorities into clear plans for each team and region, building alignment with executive leaders, Finance, RevOps, and Talent. Partner with RevOps on capacity and headcount planning, connecting coverage, productivity, ramp, and attrition assumptions to hiring needs. Bring a clear point of view on priorities, sequencing, and achievable commitments, and adjust plans as the business changes. - Build, develop, and lead a high-performing global recruiting organization. Coach, develop, and hire regional Talent leaders, set clear expectations, and give teams the support and resources they need to succeed. Strengthen leadership capability, address performance gaps, and align recruiting capacity with business priorities. - Own hiring outcomes and the global bar for revenue talent. Partner with Revenue leaders to define excellence by role and level, and embed it in sourcing, assessment, and hiring decisions. Build the team’s ability to attract and close exceptional sellers and revenue leaders. Own delivery from hiring plan through accepted offer and start date, meeting ambitious goals for both quality and speed. - Make hiring measurably better. Build trusted relationships and a regular decision-making cadence with the CRO, senior stakeholders, and cross-functional partners. Set clear metrics, track progress, and act early on risks. Partner with Talent Ops to improve systems, tools, processes, and the use of AI, so hiring is demonstrably faster and more efficient. REQUIREMENTS - You have led Talent through hypergrowth at a company that grew 3x or more in two years, owning delivery of hundreds to thousands of hires annually across multiple regions and time zones. You have maintained a high talent bar while meeting aggressive hiring goals. - You have built and led teams of recruiting leaders, with a track record of developing strong managers, improving performance, and making necessary people decisions. You lead through your teams and are fully hands on, holding yourself to an even higher standard than those around you. - You have been a trusted advisor to executives, shaping decisions and changing plans through your insight and judgment. You can credibly partner with C-Suite, RevOps, and Finance on workforce assumptions, translate them into achievable hiring commitments, and bring stakeholders into alignment. - You bring deep expertise in attracting and closing revenue talent, alongside a clear view of how recruiting should evolve. You have improved hiring speed and efficiency through better processes, tools, and data, and can articulate where AI should change the work and where human judgment remains essential. LOCATION This role is remote-first, so it can be executed from anywhere. Preference for candidates US-East or GMT timezones. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States; Ireland; United Kingdom; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Chief of Staff to partner with the Head of Talent in building and scaling ElevenLabs’ global Talent organization. You will help shape strategy, turn priorities into action, and lead work that requires deep talent expertise and focused execution. Your remit will span the entire Talent organization: GTM, G&A, and Technical recruiting, Talent Operations and Talent Programs. You will embed with teams where additional leadership or expertise can accelerate progress, and own high visibility projects sponsored by the Head of Talent and senior leadership across ElevenLabs. - Turn Talent strategy into execution. Partner with the Head of Talent to identify priorities, evaluate tradeoffs, and translate decisions into clear plans, owners, and outcomes. Bring an informed point of view on where the organization needs to invest or change, build alignment with Talent leaders and cross-functional partners, and follow through to delivery. - Embed where you can make the greatest difference. Step into teams or initiatives that need additional leadership, expertise, or execution capacity. Diagnose what is holding progress back and take responsibility for improving it, whether that means leading a hiring initiative, strengthening a process, or supporting a function through change. Build capability as you go, with clear ownership and a sustainable handover. - Lead high visibility projects from idea to outcome. Own strategic initiatives sponsored by the Head of Talent and other senior leaders, such as new sourcing experiments and targeted talent campaigns. Turn early ideas into focused experiments, lead the execution, and use evidence to decide what to scale, adapt, or stop. - Improve how the Talent organization works together. Partner with Talent leaders to resolve issues that cut across teams, improve decision-making, and share effective practices. Use hiring data and direct experience to identify opportunities, and help turn successful approaches into repeatable ways of working, including better use of tools and AI. REQUIREMENTS - You bring deep talent expertise and have helped a global organization navigate hypergrowth at scale, including hundreds to thousands of hires annually across multiple regions and time zones. You understand what needs to evolve as hiring volume, team size, and business complexity increase. - You are equally comfortable shaping strategy and delivering the work yourself. You can advise an executive on a difficult tradeoff, build a plan from an ambiguous brief, and go deep into a search, process, or team to understand and solve the underlying problem. - You have led teams, functions, or complex talent initiatives with clear accountability for results. You can earn trust quickly, lead through influence or direct ownership, and strengthen the teams you support. You bring the judgment to know when to step in, when to coach, and when to hand ownership back. - You have delivered high visibility projects with senior executive stakeholders, bringing structure, pace, and sound judgment to evolving priorities. You can challenge an idea constructively, test it pragmatically, and communicate clearly about progress, results, and decisions needed. LOCATION This role is remote-first, so it can be executed from anywhere. Preference for candidates US-East or GMT timezones. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, Billing to Cash Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.   Position Summary: Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.   Key Responsibilities: Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units. Ensure the effectiveness of the cash application process to support accurate customer statements. Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets. Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency. Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team. Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency. Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents. Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities. Partner with Treasury to provide reliable cash flow forecasts. Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close. Oversee billing validations to support invoice accuracy and timely customer delivery. Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues. Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas. Perform other duties as assigned by management to support overall team objectives.   Required Skills & Qualifications: University education in a relevant discipline; Finance or Accounting preferred. 5+ years of experience leading teams of people managers. Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually. Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Extensive expertise in Order-to-Cash processes and best practices. Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment. Strong leadership skills, including team building and motivation, transformation, and organization design. Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.   Preferred Experience: Experience in the SaaS industry and with acute and/or post-acute customers. Experience with major billing-to-cash systems and implementations. Experience working with Sales Operations, Revenue Operations, and Customer Success teams. M&A and integration experience. Experience developing reporting to measure performance. Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Shift work required for eligibility   Job Summary:     As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.   In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.   Key Responsibilities: •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.  •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.  •Troubleshoot technical issues through log analysis, research, and problem recreation.  •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.  •Leverage and contribute to the internal knowledge base to improve support efficiency.  •Consistently meet or exceed service delivery standards and key performance indicators (KPIs).  •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.  •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.    Your Key Strengths:   •Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities. •1-2 years of SaaS support experience, Technical Support, and or Operations Support environment  •Understanding of clinical workflows in long term care or medical facilities (preferred, not required)  •Strong understanding of business workflows and processes within SaaS or enterprise applications.  •Proven problem-solving skills and the ability to manage customer expectations.  •Excellent written and verbal communication skills.  •Comfortable in fast-paced, high-demand environments.  •Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.  •Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).  •Experience supporting and troubleshooting web-based SaaS applications.  •Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).  •Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). #LI-MG1  #LI-Remote Corp B - S2 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!   Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime-Eligible

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, People Strategy and HR Portfolio (Project) Management  Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.   Position Summary: The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built. Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.   Key Responsibilities: Design and run the HR Portfolio Management Office’s core operating mechanics Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake Serve as strategic thought partner to the VP, People Strategy & Transformation Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle Own capacity management and project plan oversight across the full HR initiative portfolio Track progress against committed business outcomes, not activity completion alone, across every active HR initiative Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone Convene HR initiative stakeholders and Internal Communications on a recurring cadence Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins Represent HR in enterprise planning and governance forums Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status   Required Skills & Qualifications: 10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives   Preferred Experience: Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. We are looking for an experienced Partnership Manager to join our Accountant Partnerships team in France, specifically focused on building and developing relationships with accounting firms and accountant networks. The core purpose of this role is to turn accounting firms into long-term Alan partners and advocates. You will help them recommend Alan to their clients, improve their day-to-day experience with health insurance and payroll administration, and generate qualified business opportunities for Alan’s Sales teams. The accountant ecosystem represents a significant growth opportunity for Alan. France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan’s existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners. The team is now entering a new phase of development. We are hiring new Partnership Manager to help build a scalable, high-performing partner network and contribute to Alan’s ambition to make Accountant Partnerships a strategic growth channel. Here is how your key outcomes will look like: 1. Build and grow a strong partner network: Identify, prioritise and develop relationships with high-potential accounting firms and networks. 2. Drive partnerships from discussion to activation: Lead partnership discussions, onboarding and launch, ensuring that Alan creates value for both accountants and their clients. 3. Activate partners and generate business opportunities: Build engagement plans, support partner enablement and work closely with Sales to turn recommendations into qualified opportunities. 4. Help scale the Accountant Partnerships model: Manage partner performance, share insights with internal teams and contribute to the development of scalable playbooks, tools and processes. ⭐ IS IT YOU WE’RE LOOKING FOR? We’re looking for someone who combines strong partnership and commercial skills with the ability to build trusted relationships in a complex and evolving B2B ecosystem. The ideal candidate will be comfortable managing partnerships from initial contact to activation and long-term development. They should enjoy working autonomously in an environment where there is still a lot to build. You may be a great fit at Alan if you have/are: - 5+ years of experience in partnerships, business development, account management or customer success in a B2B environment - Experience managing partnerships throughout the full lifecycle, from prospecting and closing to activation and ongoing relationship management - Experience managing a portfolio of partners, ideally in a fast-growing company - Strong negotiation, communication, presentation and relationship-building skills - A data-oriented mindset, with the ability to track performance and prioritise opportunities - The ability to collaborate effectively with Sales, Marketing, Product, Data and Operations teams - An entrepreneurial mindset, strong ownership and the ability to work autonomously - Full professional fluency in French and professional fluency in English Experience working directly with accounting firms, payroll providers, HR software or insurance companies would be a strong plus. We are particularly interested in candidates who have experience with B2B distribution partnerships, where a third party recommends or distributes a solution to its own customers. Experience limited to technology integrations, co-marketing or visibility partnerships would be less relevant for this role. For this opportunity, we are aiming to hire within the C0-D level https://alan.com/en/careers/a/salary-equity. Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.