Задачи:
— предоставлять исключительный клиентский сервис и поддержку консультантам, клиентам и страховщикам, выступая в роли первого контактного лица;
— отвечать на ежедневные запросы клиентов, консультантов и страховщиков по телефону и электронной почте;
— активно поддерживать продление полисов и новый бизнес, обеспечивая эффективное и точное выполнение всех действий в соответствии с согласованными SLA;
— управлять повседневной работой назначенного клиентского портфеля, включая выставление счетов, учет, претензии, андеррайтинг и администрирование;
— готовить черновые отчеты для клиентов по вопросам продления и новых бизнес-запросов;
— обеспечивать выполнение работы с первого раза, поддерживая высокие стандарты точности и соответствия требованиям FCA, Consumer Duty и защите данных;
— поддерживать актуальность клиентских записей и информации в системе администрирования полисов;
— быть образцом для команды, демонстрируя сильные клиентские сервисные навыки, технические знания и профессионализм;
— поддерживать менеджера команды в делегировании задач, наставничестве, обучении новых и существующих членов команды, а также участвовать в интервью;
— брать на себя ответственность за обращения и эскалации, обеспечивая своевременное разрешение и отличные результаты;
— проактивно выявлять возможности для улучшения процессов, качества обслуживания и способов работы.
Требования:
— подтвержденный опыт работы в клиентском сервисе в финансовом секторе или страховании не менее 3 лет;
— опыт работы в области группового риска, здравоохранения или корпоративных льгот не менее 3 лет;
— сильные организационные и тайм-менеджмент навыки, способность управлять приоритетами и соблюдать сроки;
— отличные коммуникативные навыки и уверенность в общении с клиентами и страховщиками на всех уровнях;
— высокая внимательность к деталям и сильное чувство ответственности за свою работу;
— позитивный, гибкий командный игрок, который любит поддерживать других и вести примером;
— навыки работы с Microsoft Office (обязательно);
— наличие отраслевых квалификаций, таких как IF7 или GR1, является преимуществом, но не обязательно.
Условия:
— работа в приветливой и поддерживающей команде;
— возможность работать в организации, отмеченной наградой Investors in Customers Gold за выдающийся сервис;
— гибридный формат работы после адаптации в роли;
— постоянное обучение, развитие и поддержка в получении профессиональных квалификаций;
— культура компании, которая искренне заботится о вашем благополучии, развитии и карьерном росте.
Удалённоsenior
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HHealz.ai
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About Healz.ai Healz.ai is the only AI agent for people with cancer, growing 2-3x MoM and saving lives. Looking for a hands-on Head of User Acquisition. It's an opportunity to work with founders who went 0 to $20M ARR in 12 months three times (TechCrunch) and built 2 SOTA models, for healthcare and for self-driving cars. Investors include ex-Google DeepMind, the CEO of RTP Ventures, Citadel Securities. Oncologists from top-20 cancer hospitals worldwide.
The role:
Own marketing end-to-end and grow into CMO. Hands-on in the ad account from day one, owning CAC/LTV/payback while scaling Meta budgets $20k+ to $100k+ to $1M+ monthly at target ROAS.
What you will do:
— Own the metrics: CAC, LTV, payback, ROAS
— Start by running the ad accounts yourself
— Manage creators, build the creative pipeline, test hundreds of creatives
— Hire the team as budgets grow
What we are looking for:
— You scaled b2c apps from 0 to $100k+ budgets, ideally past $1M
— Meta is your main channel. Google Ads only is not a fit
— B2C subscription products where the user pays on the website
— Proven track record of owning the result, systems thinking
— US-market experience; health/wellness a plus
— Ambitious to grow with the company
Format:
Fully remote, independent contractor. Part-time to start, $2,000-3,750/month at ~20 hrs/week (equivalent to $5,500-7,500/month full-time), with the option to go full-time.
How to apply:
Apply through LinkedIn and answer the screening questions. Have your numbers ready: starting spend, peak monthly spend, channel, and the ROAS or payback target you were held to.
Удалённоhead
2 000 – 3 750 $
VVeeva Systems
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Senior Product Manager - Ostro Medical Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Ostro is the leading conversational AI platform for the life sciences industry. We are hiring a product manager dedicated to the US medical affairs market. This person will shape our product vision and see ideas through to execution, delivering conversational AI experiences that make it faster and easier for HCPs to get medical information from life sciences companies.
Удалённоsenior
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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. The company values include Do the Right Thing, Customer Success, Employee Success, and Speed. Veeva is a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. They support flexible work environments, allowing employees to work from home or in the office.
The Role:
As a Clinical Compliance Operations Specialist, you will facilitate and manage GCP project implementation audits ensuring internal adherence to Veeva processes. You will ensure quality processes are defined, followed, and maintained across multiple product and service lines and regulated domains such as GCP, HIPAA, and CSV. The role involves working closely with cross-functional global teams to provide GCP support for Veeva products in various Services areas by promoting GCP compliance, authoring GxP documents and records, reviewing project implementation deliverables, incident management review, and performing occasional supplier assessments.
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AAirwallex
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Relocate to Singapore.
About Airwallex:
Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide with integrated solutions for business accounts, payments, spend management, treasury, and embedded finance at a global scale. Founded in Melbourne, with over 2,200 employees across 26 offices globally, valued at US$8 billion and backed by leading investors.
Attributes We Value:
We seek successful builders with founder-like energy, strong role-related expertise, sharp thinking, motivation by mission and operating principles, good judgment, curiosity, and ability to make decisions balancing speed and rigor. Candidates are humble, collaborative, able to turn ideas into real products, and use AI to work smarter.
About the team:
Join the Global Treasury Payment Network (GTPN) product team, responsible for Airwallex's core money-movement platform enabling global fund movement through accounts, wallets, FX, and direct debit rails. The team focuses on reliable, scalable products, rapid iteration, and career growth.
What you’ll do:
- Own full lifecycle of global money movement infrastructure: strategy, roadmap, partner assessment, solution design, delivery.
- Leverage AI/ML insights to optimize payment routing, reduce transaction costs, detect fraud, and improve operational efficiency.
- Communicate product strategy and prioritization based on user research, market insights, and competitive analysis.
- Manage and mentor a high-performing team of Product Managers.
- Collaborate with financial partners, engineering, operations, and commercial teams to build scalable, reliable, compliant infrastructure supporting high-volume transactions.
- Serve as subject matter expert for money movement within Airwallex.
- Rapidly iterate on product launches, feature enhancements, and customer feedback to improve speed, cost-efficiency, and customer experience.
Who you are:
Minimum Requirements:
- Experience in Product Management or Engineering, especially in platform/infrastructure or technology domain, product design, planning, development.
- 3+ years formal people management experience leading cross-functional teams.
- Proven ability to balance user needs and commercial strategy to drive product growth.
- Track record of taking products from ideation to delivery at global scale.
- Strong analytical skills, data-driven decision-making.
- Ability to manage tradeoffs between long-term vision and short-term growth.
- Success in fast-paced, cross-functional teams delivering rapid execution.
- Flexibility to work across global time zones.
- Exceptional English communication skills.
- Bachelor’s degree in Computer Science, Engineering, or related field.
Preferred Qualifications:
- Experience in hyper-growth startups, financial infrastructure, or technology domains.
- Direct experience building payments or money movement platforms, or working with card schemes at global scale.
- Robust understanding of money movement systems, ledgers, payments orchestration.
- Familiarity with risk management, compliance, and regulatory requirements in fintech or payments.
AAdapty
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About us
Adapty helps mobile apps manage in-app purchases and paywalls, powering 20K+ apps and processing $2B+ in subscriptions annually. The company has been growing fast for four years and aims to be the number one mobile SaaS company worldwide. The team consists of 210+ product-driven people backed by investors like 500 Startups and Surface Ventures.
What you’ll do
— Design high-volume static ad creatives for client campaigns
— Build and ship web funnels weekly
— Use AI image-generation tools to speed up ideation and production without sacrificing quality
— Work in Figma and Adobe Suite to produce on-brand assets across formats and aspect ratios
— Adapt quickly to different client brand guidelines and switch context between briefs
— Keep output consistent, polished, and error-free under tight deadlines
— Collaborate with the creative team and account owners to clarify briefs and deliver on time
About you
— 2+ years of experience as a graphic designer
— Confident command of Figma and Adobe Suite
— Hands-on experience with AI image-generation tools
— Strong sense of composition, visual balance, and attention to detail
— Adaptable, attentive, and a fast learner
Nice to have
— Experience with UI/interface design
— Animation skills
— Experience producing GIFs/motion assets
What’s in it for you
— Strong product with industry-best metrics; among top 5 fastest-growing SaaS companies
— Exceptional compensation tied directly to results
— Direct communication and ownership without bureaucracy or politics
— Flexible remote work; option to work onsite in Belgrade or London offices
— Professional support including language learning, sports, health insurance, laptop coverage, and more
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AAdapty
Управление вакансиями скоро появится
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About us
At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $2B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich. We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile’s fastest-growing SaaS companies and aiming for number one worldwide.
What You Will Do
— Lead acquisition strategy and performance across several client projects
— Manage and support a team of UA specialists, ensuring high-quality execution
— Build scalable frameworks for targeting, bidding, budgeting, and geo expansion
— Drive creative testing cycles in partnership with the Creative Production team
— Oversee tracking, event validation, and attribution quality across channels
— Conduct weekly client reviews with insights, recommendations, and clear action plans
— Align UA efforts with product growth and monetization initiatives
— Stay current with industry trends, platform updates, and competitive landscape changes
What We Expect
— 3+ years of hands-on experience managing paid UA across Meta, Google, TikTok
— Proven results scaling mobile apps in multiple verticals
— Experience with web-to-web acquisition flows
— Strong analytical thinking and comfort with post-ATT measurement approaches
— Familiarity with attribution and analytics tools (AppsFlyer, Adjust, Amplitude, Mixpanel, etc.)
— Strong understanding of subscription economics
— Ability to mentor, guide, and support UA specialists
— Confident communicator with experience presenting strategy and performance to clients
— Ability to structure experiments, interpret results, and recommend next steps
— Fluent English and solid cross-functional collaboration skills
It’d Be Great If
— Experience with additional channels: Apple Search Ads (ASA), ASO, Google Search, Snapchat, Twitter/X, Pinterest, etc.
— Experience managing high-spend campaigns ($1M+ per month)
— Background in agency, consulting, or multi-client environments
— Experience with subscription-heavy categories or multi-vertical portfolios
What’s in it for you
— Strong product with industry-best metrics. Adapty is among the top 5 fastest-growing SaaS companies.
— Exceptional compensation directly tied to your results.
— Direct communication and ownership. No bureaucracy, no politics, just impact.
— Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
— Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Удалённоlead
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AAdapty
Управление вакансиями скоро появится
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About the company
At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K apps, process $2B in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: help every app unlock its full revenue potential. We are a team of 200+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of the fastest-growing mobile SaaS companies and aiming to become number one worldwide.
Senior User Acquisition Manager
We are seeking a User Acquisition Manager (Middle) to develop and execute user acquisition strategies, promote mobile apps, and lead a creative team. In this role, you will build meaningful relationships with customers while driving measurable success.
What You Will Do
— Manage the full lifecycle of advertising campaigns, including creative development, launch, and optimization.
— Drive traffic acquisition through platforms like Apple Search Ads, Google Ads, and Facebook.
— Develop and test hypotheses to uncover growth opportunities for improving advertising campaign performance.
— Analyze the efficiency of campaigns and target audiences to enhance results.
— Oversee budgets and track performance to meet advertising objectives.
— Interact with clients and participate in pre-sale calls to build strong relationships.
— Design and optimize acquisition funnels by analyzing user behavior, spotting growth opportunities, and scaling proven strategies.
— Experiment with innovative formats – work closely with the creative team to brainstorm ideas, test various ad formats, and boost campaign effectiveness.
What We Expect
Experience:
— At least 3 years in user acquisition for mobile apps with proven success in scaling efforts.
Technical Expertise:
— Manage traffic across major platforms — launch and optimize ad campaigns on Meta, TikTok and Google, working with large budgets and ambitious performance goals;
— You have experience with web subscription user acquisition.
Budget Management:
— Experience managing advertising budgets starting at $100,000 per month.
Analytical Skills:
— Advanced proficiency in Google Sheets AppsFlyer, Power BI/Tableau, Amplitude with strong data analysis capabilities.
Soft Skills:
— Fluency in English and the ability to communicate effectively with clients and teammates.
It’d Be Great If
— You have a proven track record of building user acquisition processes for apps from scratch.
What’s in it for you
— Impact at scale: your work touches thousands of apps and billions in annual revenue.
— Fast-moving product team: small, high-trust team, direct feedback, no bureaucracy.
— Career growth: experiment with AI, lead initiatives, and grow into a senior PM role.
— Flexible remote work: contribute from anywhere.
— Perks: English lessons, sports reimbursements, laptop coverage, and more.
EEMCD
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PROJECT OVERVIEW
EMCD is launching an institutional-grade crypto investment platform. We are looking for an experienced Portfolio Manager to lead the investment strategy, manage capital allocation, and drive performance across diverse asset classes within a leading global crypto ecosystem.
CORE RESPONSIBILITIES
— Build and manage the overall portfolio within the investment mandate.
— Allocate and reallocate capital across VC, PE, Pre-IPO, DeFi, and liquid market strategies.
— Monitor portfolio performance and ensure robust risk-adjusted returns.
— Supervise and evaluate quantitative trading strategies, ML-driven models, and DeFi protocols.
— Prepare comprehensive performance reporting for Family Offices and UHNWI investors.
— Develop and maintain risk frameworks and long-term performance targets.
CANDIDATE REQUIREMENTS
— 5+ years of experience in crypto investing, trading, or portfolio management.
— Deep understanding of crypto markets, DeFi ecosystems, and market structure.
— Proven track record in venture investing and liquid crypto strategies.
— Strong expertise in tokenomics and portfolio risk management.
— Demonstrated experience leading cross-functional teams.
COMPENSATION & BENEFITS
— Remote-first culture: work from anywhere in the world.
— 20 paid vacation days + 12 bonus days per year.
— 100% paid sick leave.
— Support for professional growth (courses, certifications, and training).
— High level of ownership and direct impact on strategic investment decisions.
Удалённо
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УдалённоheadSingapore
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Удалённоsenior
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Все вакансии в одном месте — страница 2 · Job Hunters