Location: São Paulo
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
Develop and implement the country business plan, setting priorities and allocating resources to meet revenue, margin and growth targets.
Oversee P&L performance, propose corrective actions where necessary and ensure accurate financial reporting to senior management.
Own the commercial plan for Brazil and its delivery against agreed objectives, and develop the entity's local distribution proposition.
Drive the continued growth of the business beyond its establishment phase, holding direct accountability for sales performance and client acquisition in Brazil against objectives agreed with the Chief Executive Officer, LATAM region.
Act as a statutory officer for the Central Bank, CVM or any applicable regulator.
Build and manage relationships with partners, intermediaries, and institutional counterparties, and establish the local brand credibility on which distribution in Brazil depends.
Lead the establishment and running of the local office and the administrative foundation of the entity, including corporate housekeeping, statutory filings, premises, payroll, banking relationships, and local service provider arrangements.
Ensure the entity's policies, procedures, and internal controls are applied in practice, kept current, and tested.
Represent the entity with clients, partners, regulators, banks, service providers, and industry bodies.
Coordinate with Capital.com Group functions so that services provided to the entity operate effectively and in compliance with applicable Brazilian requirements.
Prepare or oversee reporting for the shareholder, the Board where constituted, and LATAM and Group management.
Maintain the fit and proper standing required for the appointment throughout its term, and notify LATAM management promptly of any matter that may affect it.
Requirements
An academic degree at bachelor's level or above; MBA or postgraduate qualification considered an advantage.
A minimum of 7 years of experience in the Brazilian financial or capital markets sector — securities distribution, brokerage, investment platforms, asset management distribution, or a DTVM or CTVM — of which at least 5 years at senior management or statutory officer level.
A demonstrable track record in sales, distribution, or business development, with direct accountability for revenue or client growth in a regulated financial services business.
Experience of building or managing intermediary, investment agent, or partner distribution networks is considered a significant advantage.
A good understanding of the markets in which the entity will operate, including equities and exchange-traded funds, and of the broader investment services landscape in Brazil.
Sound working knowledge of the Central Bank and CVM regulatory framework applicable to a DTVM, in particular internal controls, suitability, and customer relationship obligations.
Experience of, or credible readiness for, appointment as a statutory officer of an institution authorised by the Central Bank of Brazil.
Must satisfy the Central Bank of Brazil's fit and proper requirements, including unblemished reputation, competence, and technical qualification compatible with the functions to be performed.
Must not be subject to any impediment or adverse finding recorded by a regulatory authority.
Any concurrent professional engagement, including external non-executive positions, must be disclosed and assessed for conflicts of interest and for compatibility with the commitment required by the role.
Strong commercial acumen, with the ability to build credibility and trust with clients, partners, and intermediaries in a relationship-driven market.
Ability to operate effectively and to build sound processes in a newly established business with a lean local team.
High level of accountability, initiative, sound judgement, and a collaborative working style.
Native or fully fluent Portuguese, written and spoken. Business-level English at B2 level or above according to the CEFR.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Jeddah, Saudi Arabia; Yanbu, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Tabuk, Saudi Arabia
We are looking for an experienced Yard Supervisor to oversee daily yard operations, manpower, equipment, and material movement. The candidate will ensure efficient yard activities while maintaining high standards of safety, housekeeping, and operational compliance.
Responsibilities
Supervise and coordinate daily yard operations and manpower.
Manage the movement, handling, loading, unloading, and storage of materials and equipment.
Ensure proper yard organization, housekeeping, and material identification.
Coordinate with logistics, marine, operations, and maintenance teams.
Monitor yard equipment and report maintenance requirements.
Ensure compliance with HSE policies, PPE requirements, and safe work procedures.
Prepare daily yard activity reports and maintain operational records.
Resolve operational issues and ensure smooth and timely yard activities.
Requirements
Minimum 5 years of experience in yard operations, marine, shipyard, logistics, or industrial environments.
Diploma or Bachelor’s degree in Logistics, Marine, Engineering, Operations, or a related field.
Proven experience supervising yard activities, manpower, equipment, loading/unloading, and material handling.
Strong knowledge of HSE procedures and safe working practices.
Good leadership, communication, coordination, and problem-solving skills.
Experience with yard documentation, inventory/material tracking, and daily operational reporting.
Marine/shipyard experience is highly preferred.
Jeddah, Saudi Arabia; Yanbu, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Tabuk, Saudi Arabia
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 700+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Fujairah, and Armenia, with Abu Dhabi and Riyadh opening next. We leverage a modern technology stack to streamline operations, enhance guest experience, and protect owner returns.
Role Overview
We are looking for a hands-on, fast-moving Recruitment Specialist to own hiring across the Deluxe Homes Group end to end — from housekeepers, technicians and drivers to customer support, finance, technology and branch supervisors. You are the single point of
accountability for keeping every vacancy moving: sourcing, screening, interviewing, offers, and a clean handover to onboarding.
This is an ownership role, not a coordinator role. We need someone who makes routine decisions — which channel to use, which candidates reach the hiring manager, when to switch on an agency — and reports after, not someone who escalates and waits. If a housekeeping shift is short next Monday, you already have three vetted candidates ready.
Note: This role does not include HR administration (visas, payroll, employee relations). Those sit with the HR team — your job is filling seats with the right people, fast.
Key Responsibilities
Full-Cycle Recruitment
• Run every vacancy end to end: intake with the hiring manager, job posting, sourcing, screening, interviews, offer coordination, and handover to onboarding.
• Own time-to-fill per role and keep a live pipeline for every open position — no vacancy sits without movement for more than a week.
• Conduct structured phone and in-person screenings against the role profile before any candidate reaches a manager.
• Coordinate and schedule interviews with hiring managers across Dubai, Fujairah, Sharjah and Armenia.
• Report pipeline numbers weekly (roles open, candidates sourced, interviews held, offers out) — in the tracker, not from memory.
2. Sourcing & Channels
• Source actively on LinkedIn, Bayt, Indeed, GulfTalent and niche channels — direct outreach, not just posting and waiting.
• Keep the careers page (
jobs.deluxehomes.com
) postings current, accurate and closed when filled.
• Build and maintain a warm candidate bench for our recurring roles: housekeeping, maintenance technicians, drivers, guest support.
• Run the employee referral channel and keep it visible to staff.
• Manage recruitment agencies for hard-to-fill roles: brief them tightly, hold them to deadlines, and cut the ones that underdeliver.
3. Volume & Specialist Hiring
• Deliver blue-collar volume hiring (housekeepers, cleaners, technicians, drivers) at pace and to standard — including batch interview days.
• Fill office and specialist roles: customer support, reservations, finance, marketing, technology, and branch supervisors.
• Support branch hiring for Fujairah and Sharjah, and coordinate Armenia vacancies with the local HR Manager.
• Screen for our non-negotiables: initiative, fast learning, and delivered outcomes — not just years on a CV.
• Enforce the application screening question on every role and filter on it before reviewing CVs.
4. Process, Records & Candidate Experience
• Complete reference checks before any offer is requested — no exceptions.
• Keep complete, accurate recruitment records: every role, every candidate, every decision traceable.
• Give every candidate a clear, respectful process — timely updates, honest rejections; they are also future guests and owners.
• Prepare offer requests with full details (role, salary, start date, conditions) for HR Manager and management approval.
• Improve the process every month: where candidates drop off, which channels convert, what to change next.
Required Qualifications
• 2–4 years of full-cycle recruitment in the UAE at a 100–500 person company — hospitality, property, facilities or similar operational business preferred.
• Proven track record hiring BOTH blue-collar volume roles and office/specialist roles — you can name your numbers: roles filled, time-to-fill, offer acceptance rate.
• Hands-on with LinkedIn sourcing and UAE job boards (Bayt, Indeed, GulfTalent); you source directly, not only post-and-pray.
• Structured screener — you interview against a profile and can defend every shortlist decision.
• Decisive operator — you make calls inside your remit and report after. We will reference-check this with previous managers.
• AI tools used daily for sourcing, screening and outreach (ChatGPT, Claude, LinkedIn AI). Not optional in 2026.
• UAE residency. On-site in Dubai 5 days a week, 09:00–18:00 — this is not a hybrid or remote role.
Preferred Qualifications
• Hospitality, holiday-homes or property-management hiring background.
• Experience running an ATS and keeping it clean.
• Additional sourcing languages for our candidate pools: Arabic, Hindi/Urdu, Tagalog or Russian.
• Familiarity with UAE visa categories and MOHRE basics (offer-stage awareness; processing sits with HR).
• UAE university graduate (UOWD, AUD, AUS, Heriot-Watt Dubai, or similar).
What We Offer
• Full ownership of recruitment across a 700+ property, ~230-person group — your results are visible every week.
• Direct access to the HR Manager and company leadership — decisions get made, not queued.
• Professional development support. 6-month probation per UAE Labour Law. UAE employment visa sponsored.
Location: Dammam, Saudi Arabia
ERAM is seeking experienced
Material Movers / Loading & Unloading Personnel
with exposure to
Post-Weld Heat Treatment (PWHT)
operations for an industrial project in Saudi Arabia.
Key Responsibilities:
Load, unload, and transport pipes, spools, pressure vessels, structural steel, and other fabrication materials.
Support PWHT operations by moving materials to and from heat treatment areas or furnaces.
Assist PWHT technicians during setup, execution, and completion of heat treatment activities.
Operate material handling equipment such as forklifts, pallet jacks, chain blocks, or cranes (where authorized).
Ensure safe handling, storage, and movement of materials in accordance with site safety procedures.
Maintain housekeeping and assist with general yard and fabrication activities.
Requirements
Experience in
PWHT (Post-Weld Heat Treatment)
projects, fabrication yards, refineries, petrochemical plants, or piping construction.
Hands-on experience in loading, unloading, and material handling within industrial environments.
Knowledge of safe lifting practices and material handling procedures.
Experience working on Saudi Aramco, SABIC, EPC, or similar industrial projects is an advantage.
Ability to work in physically demanding environments while following HSE standards.
Contract Duration:
1 Year
Location: Dammam, Saudi Arabia
We are seeking a skilled Deburring & Marking Technician to perform deburring, surface finishing, and part marking activities on machined and fabricated components. The successful candidate will ensure components meet quality standards by removing burrs, sharp edges, and surface imperfections while accurately marking parts in accordance with engineering drawings, specifications, and customer requirements.
Key Responsibilities
Perform deburring, edge breaking, and surface finishing of machined and fabricated components using hand and power tools.
Remove burrs, sharp edges, excess material, and surface defects without affecting dimensional accuracy.
Mark components using approved methods such as stamping, engraving, vibro-etching, or laser marking as per engineering drawings and specifications.
Read and interpret engineering drawings, work instructions, and marking requirements.
Inspect finished components to ensure compliance with quality standards and customer specifications.
Qualifications
High school diploma or equivalent.
Technical or vocational training in mechanical or manufacturing disciplines is an advantage.
Experience
Minimum
2–5 years
of experience in deburring and marking of machined or fabricated components in a manufacturing, fabrication, oil & gas, or heavy engineering environment.
Skills & Competencies
Experience using deburring tools, grinders, files, rotary tools, and polishing equipment.
Knowledge of part marking methods such as stamping, engraving, vibro-etching, or laser marking.
Ability to read engineering drawings and manufacturing specifications.
Familiarity with measuring instruments such as vernier calipers and micrometers.
Strong attention to detail and commitment to quality.
Good understanding of workplace safety and housekeeping practices.
Location: Worldwide
Workplace: hybrid
The Group Coordinator onboard the cruise ship Aroya will oversee and manage group bookings and events, ensuring seamless coordination and communication between the ship’s departments and the group host. The Group Coordinator will also handle special requests, organize group events, and provide personalized assistance to ensure an exceptional experience for the group.
Responsibilities
Coordinate all aspects of group bookings, including reservations and onboard activities.
Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
Organize and oversee group events, ensuring all logistical details are executed flawlessly.
Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
Handle any last-minute changes or challenges, providing effective and prompt solutions.
Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
Maintain accurate records of group activities, requests, and special requirements.
Ensure compliance with all guest service standards and protocols.
Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
Provide exceptional customer service to enhance group members’ overall experience.
Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
Manage VIP group requests, providing enhanced services to high-profile group guests.
Collect and address feedback from group leaders and members to continually improve service delivery.
Requirements:
Previous experience in group coordination, event planning, or a similar role, preferably in a cruise ship.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and handle dynamic, fast-paced environments.
Proficiency in computer systems, including reservation software.
Problem-solving abilities and the ability to work under pressure.
Fluency in English and Arabic; additional languages are a plus.
Documentation Requirements:
Valid passport and visas as required.
STCW certification or willingness to obtain.
Valid Medical certificates
For Pooling purposes
Contract length: 4 months on/ 2 off
Location: port of spain, Trinidad and Tobago
EnerMech is seeking a motivated and safety-focused Workshop Assistant to support our Lifting Solutions operations in Trinidad & Tobago. This role is ideal for an individual looking to build a career within an engineering and industrial services environment.
The successful candidate will assist with workshop activities including equipment preparation, cleaning, painting, material handling, and general housekeeping while ensuring all work is performed safely and in accordance with company procedures and standards.
Key Responsibilities:
Clean, prepare, and shot blast mechanical components and equipment.
Paint selected mechanical parts and equipment as required.
Assist with the loading and unloading of containers, materials, and equipment.
Support workshop technicians with operational activities as needed.
Maintain a clean, organized, and safe workshop environment.
Record completed work using company reporting systems and documentation.
Ensure company tools and equipment are properly maintained and stored.
Participate in toolbox talks and safety meetings.
Complete all required training and competency assessments relevant to the position.
Follow all company procedures, standards, and work instructions.
Requirements
High School Diploma or equivalent.
Ability to work safely in a workshop and industrial environment.
Strong work ethic and willingness to learn.
Preferred
Previous experience in a workshop, industrial, mechanical, or manufacturing environment.
Basic knowledge of mechanical equipment and hand tools.
Experience with painting, blasting, or material handling activities is advantageous.
Location: Worldwide
Workplace: hybrid
Guest Service Supervisor
Reports to : Guest Service Manager
Responsibilities :
· Front Desk Operations: Supervise the Front Desk team and Bell staff. Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes.
· Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay.
· Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment.
· Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships.
· Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices.
· Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks.
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Profile :
· Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting;
· Proficiency in English and Arabic is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
· Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
· Proven leadership and supervisory skills, with the ability to motivate and develop a team;
· Strong organizational and multitasking abilities with exceptional attention to detail;
· Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy;
· Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus;
· Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
· Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Length of contract :
4 months on / 2 months off
Embarkation as soon as possible
Location: Worldwide
Workplace: hybrid
VIP SERVICES CONCIERGE
Department / Section:Hotel / Guest Services
Reports to:VIP Services Manager
The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise;
Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Documentation related to the position
Contract: 4months on / 2 off
Start date – For Pooling purposes
Location: Worldwide
Workplace: hybrid
VIP SERVICES MANAGER
Department / Section:Hotel / VIP Services
Reports to:Guest Services Manager
The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are met throughout their cruise experience. You will oversee a team dedicated to delivering a high level of service, coordinating VIP activities and ensuring a seamless and memorable journey for these esteemed guests. This role requires strong leadership skills, attention to detail, and the ability to create a luxurious and exclusive atmosphere onboard.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Training and Development: Conduct regular training sessions for the VIP Services team to enhance their skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as VIP Services Manager or similar role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
Proven leadership and managerial skills, with the ability to motivate, develop and ensure service excellence within a team;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and coordinate with various ship departments;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Contract: 4 months on / 2 off
Start date – For Pooling purposes
Location: London, United Kingdom; Nice, France; Antibes, France; Monaco
AHS is a Dubai-based ultra-luxury real estate developer and investment group focused on high-end projects and ventures. With a strong emphasis on premium standards and detail-driven execution, the business operates across high-end environments where service, presentation, and discretion matter.
This opportunity is suited to an accomplished Interior Manager who can uphold an exceptional onboard experience and lead interior operations with confidence, professionalism, and consistency. You will play a central role in maintaining the standards expected in a highly service-focused luxury setting while supporting seamless guest experiences throughout each voyage.
Responsibilities
Oversee all yacht interior operations to maintain exceptional guest service standards.
Lead and supervise yacht interior crew, scheduling duties and monitoring performance.
Manage inventory, provisioning, and budgeting for interior supplies and amenities.
Ensure cabins and guest areas meet luxury presentation and cleanliness expectations.
Coordinate guest preferences, events, and service delivery throughout each voyage.
Requirements
At least 7 years of experience as a yacht interior manager.
Educational background in hospitality management.
Experience working with yacht management software.
Proven experience in UHNW guest-service environments, including serving the owner directly.
Strong background in luxury housekeeping protocols, silver service, and guest preference management.
Hold a valid STCW certification, ENG1 medical certificate, and food safety certification.
Fluency in English.
Availability to work a 6/6 rotation schedule.
Benefits
Why Join AHS?
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
London, United Kingdom; Nice, France; Antibes, France; Monaco
Location: South Africa; Philippines; Morocco; Mexico; Argentina; Colombia
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a growing hospitality group managing a portfolio of boutique hotels, charming Bed & Breakfasts, and premium short-term rental apartments. Their focus is on delivering exceptional guest experiences through personalized service, operational excellence, and seamless technology-driven hospitality management.
They are seeking an experienced and highly organized Guest Relations & Bookings Manager to oversee guest communications, reservations, and operational coordination across multiple properties and booking platforms.
Job Summary
As the Guest Relations & Bookings Manager, you will take full ownership of the guest journey — from handling inquiries and reservations to managing guest issues and ensuring smooth check-ins across hotels and short-term rental properties.
This role is ideal for a hospitality professional with strong experience in both traditional hotel operations and short-term rental management systems. You should be confident managing multiple booking channels, resolving guest concerns efficiently, and working independently in a fast-paced remote environment.
Key Responsibilities
Serve as the primary point of contact for guests before, during, and after their stay, ensuring prompt and professional communication across multiple channels.
Manage guest requests including early check-ins, special accommodations, access support, and property-related inquiries.
Handle guest complaints, urgent issues, and after-hours support with professionalism and efficiency.
Coordinate with housekeeping, maintenance teams, local hosts, and on-site hotel staff to resolve operational and guest-related concerns.
Monitor and respond to guest reviews across Airbnb, Booking.com, Expedia, Google Reviews, and other booking platforms.
Manage reservations, calendar availability, and rate synchronization using Guesty and Uplisting.
Oversee listings and inventory across Airbnb, Booking.com, Expedia, and direct booking channels.
Process cancellations, booking amendments, no-shows, and rebooking requests accurately while adhering to company policies.
Prevent overbookings and efficiently manage room and apartment allocations across the portfolio.
Handle OTA disputes, guest claims, and chargeback cases professionally and effectively.
Support pricing optimization and occupancy management using revenue and dynamic pricing tools.
Ensure smooth guest check-ins, turnovers, and day-to-day operational workflows across all properties.
Maintain accurate guest records, reports, reservation documentation, and administrative systems.
Improve and maintain SOPs, operational processes, and automated guest messaging workflows.
Assist with operational improvements and system optimization initiatives to enhance efficiency and guest experience.
Requirements
2+ years of experience in hospitality, guest relations, or booking management.
Proven experience managing both hotels/B&Bs and short-term rental properties.
Advanced hands-on experience with Guesty and Uplisting.
Strong understanding of OTAs including Airbnb, Booking.com, and Expedia Group.
Experience handling OTA disputes, cancellations, and guest resolution processes.
Excellent written and verbal English communication skills.
Highly organized, proactive, and capable of managing multiple properties independently.
Comfortable working fully remote while strictly aligning with UK business hours.
Experience using hotel channel managers such as SiteMinder.
Familiarity with dynamic pricing tools such as PriceLabs or Beyond Pricing.
Experience with hospitality automation tools and workflow optimization.
Background in luxury hospitality, boutique hotels, or premium guest services.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a meticulous and experienced Hospitality Auditor specializing in Hotels, with expertise in both Hotel Operations and IT. As a key member of our team, you will be responsible for evaluating and ensuring the effectiveness of operational processes and IT systems within the hospitality sector, particularly in hotels. Your assessments will help enhance compliance, operational efficiency, and risk management, supporting the delivery of superior guest experiences.
Key Responsibilities:
Conduct comprehensive audits of hotel operations, including front desk, housekeeping, food and beverage, and other service areas to ensure adherence to company policies and industry standards.
Perform IT audits focused on hotel management systems, POS systems, network security, data integrity, and compliance with IT protocols.
Identify operational inefficiencies, control weaknesses, and potential risks, providing actionable recommendations for improvement.
Collaborate with hotel management and IT teams to implement audit recommendations and enhance process compliance.
Prepare detailed audit reports and presentations for senior management outlining findings and corrective actions.
Stay updated on industry best practices, regulatory requirements, and emerging technologies relevant to hotel operations and IT systems.
Hotel operations and financial controls
Supporting functions (HR, engineering, maintenance, H&S)
IT systems supporting hotel operations
Operational efficiency and compliance
Requirements
Bachelor's degree in Hospitality Management, Information Technology, or a related field.
Minimum 5 years of experience in hospitality auditing, hotel operations, or IT auditing within the hotel industry.
Strong knowledge of hotel operational processes and IT systems used in hospitality.
Proficiency in audit methodologies, risk assessment, and compliance standards.
Excellent analytical, organizational, and report-writing skills.
Ability to communicate findings clearly to diverse stakeholders.
Detail-oriented with a commitment to maintaining high standards.
Relevant certifications such as Certified Internal Auditor (CIA), Certified Hospitality Auditor, or IT audit certifications are a plus.
Bilingual professional (Arabic and English) with experience in the Hajj and Umrah sector.
Extensive experience in capital project audits and IT application reviews.
Strong background in the hospitality industry
Familiar with regulatory requirements of the Ministry of Tourism and the Capital Market Authority (CMA).
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Worldwide
Workplace: hybrid
Department :Hotel / Guest Services
Reports to: Guest Services Supervisor
Job Summary
The Guest Services Specialist will be the first point of contact for guests, providing them with a warm and welcoming experience. The primary responsibility of the Guest Services Specialist will be to ensure efficient check-in and check-out processes, handle guest inquiries and requests, and assist in creating a positive guest experience. This role requires excellent communication skills, attention to detail, and the ability to handle guest interactions with professionalism and courtesy.
· Guest Check-in and Check-out: Greet guests upon arrival, complete the check-in process efficiently, and provide them with information about ship amenities, services, and policies. Handle guest check-outs, process payments, and ensure accurate billing;
· Guest Service: Provide exceptional customer service to guests, addressing their inquiries, requests, and concerns promptly and professionally. Offer assistance and recommendations to enhance their onboard experience;
· Guest Relations: Foster positive relationships with guests, engaging in personalized interactions, and actively seeking feedback to continuously improve service delivery. Handle guest complaints or concerns in a timely and effective manner, finding appropriate solutions;
· Front Desk Operations: Manage the front desk area, including answering phone calls, directing guests to the appropriate ship areas or departments, and maintaining a neat and organized reception area. Handle guest mail, messages, and packages;
· Cash Handling: Handle guest payments, process credit card transactions, and maintain accurate cash floats. Reconcile daily transactions and ensure proper documentation and adherence to the ship's financial procedures;
· Administrative Tasks: Maintain accurate guest records, update guest profiles, and handle paperwork related to guest check-ins, check-outs, and other front office transactions. Prepare reports and assist with administrative duties as required;
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns;
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Requirements
• Previous cruise/river ship experience in a Front Desk/Receptionist role is a must, preferably in a luxury ship .
• Fluency in English and Turkish and/or Russian and/or German is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages as Turkish or Russian is a plus;
• Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
• Good communication and interpersonal skills to interact with passengers. And the ability to remain calm and composed under pressure;
• Strong organizational and multitasking abilities, with a good sense of prioritization and attention to detail;
• Knowledge of front office operations, including check-in, check-out;
• Familiarity with shipboard property management systems and other front office software’s, including Otalio and MXP is a plus;
• Flexibility to work in a 24/7 operational environment, with rotating schedules.
Documentation Requirements
• Valid Passport, Valid Seamans Book, STCW Certification
Length of contract :
6 months on / 2 months off
Embarkation in November
Location: Jackson, United States
As
Production Shift Manager
you will have full accountability and oversight of the shift manufacturing operation.
You will be direct supervisor of all shift production associates with dotted line supervisory responsibilities for QC and Maintenance team members on shift.
Your mission will be to lead your team to success by meeting the business objectives while ensuring every team member finds fulfillment in their contribution to the success of our organization. This entails ownership of the shift performance.
There are two components to this position:
Operational – Supervision of daily tasks and activities.
Tactical – Development of action plans and project leadership.
You will have an active role in creating the road map to success by contributing to the development of strategies to support our goals.
Safety is our number 1 priority.
The Production Shift Manager will be a safety advocate and ensure that all plant activities and tasks are conducted in a manner that is in compliance with all safety policies and protocols.
You will see that all day to day activities and processes are carried out in compliance with our policies and procedures so daily objectives and expectations are met.
Clearly define and approve the duties and responsibilities of all personnel.
Ensure that all equipment is properly maintained and safe to operate.
Maintain the required staffing level to meet production requirements.
Ensure production schedule meets customer requirements.
Ensure that all personnel’ s training is current.
Ensure that housekeeping is in compliance with our standards.
You will be given the opportunity to make a difference by leading continuous improvement projects in the areas of safety, quality, efficiency, lean manufacturing, process engineering and people development.
What you will bring:
Strong leadership abilities.
Sense of urgency.
Winning mindset.
Passion to drive excellence.
Decisiveness
Motivation to make a difference.
Ability to create an environment in which team members feel valued, heard, trusted and empowered.
Desire to foster learning and development to enable team members to reach their potential.
Education and Work Experience Requirements:
Bachelor’s degree or equivalent experience.
A minimum of 5 years of experience in a
manufacturing
environment .
A minimum of 3 years in a leadership role.
Must have strong problem solving/analytical skills.
Experience with continuous improvement tools (lean, 5S, six sigma, SPC, RCA, PDCA) strongly desired.
Must have strong computer skills.
Jackson, United States
ОфисDubai, United Arab Emirates
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