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Location: Dongguan
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Responsibilities:
Identifying and evaluating new suppliers of components and materials to meet assigned requirements within specified deadlines and budget constraints, as well as working with the existing supplier base;
Monitoring component delivery timelines and prices;
Drafting and negotiating contracts in Ukrainian and English;
Negotiating payment terms and shipping arrangements with suppliers;
Handling compensation claims and product complaints with suppliers;
Visiting suppliers in person and conducting negotiations.
Requirements:
Higher education (preferably in Economics or a related field);
At least 2 years of experience in procurement;
Basic knowledge of foreign economic activity (FEA);
Ability to multitask and manage several projects simultaneously;
Ability to identify problems and find effective solutions;
Proficiency in MS Office;
Experience working with Google Workspace tools;
Experience working with 1C will be an advantage;
Experience working with Jira/Confluence will be an advantage;
English — Upper-Intermediate level (B2);
Chinese — conversational proficiency (HSK 4/HSK 5, with speaking proficiency of at least HSKK Intermediate level).
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role
Reports to: Workplace Experience Manager
The Role
We are looking for an energetic, detail-oriented do-er to join our team in Hong Kong. Reporting directly to the Workplace Experience Manager, you will bridge the gap between facility management and corporate hospitality by owning the daily office environment and serving as the primary point of contact for employee requests. In this hands-on role, you will ensure daily operations run flawlessly to maintain a productive and highly functional workspace.
This position requires a high degree of flexibility and adaptability to support our fast-paced environment. It is the perfect opportunity for a proactive operational coordinator who is passionate about building a vibrant office culture and creating a supportive, pleasant, and welcoming workplace experience for our entire team.
What You'll Do
Workplace Experience & Events
Employee Support:
Act as the first line of contact for administrative and facility requests (e.g., courier services, workplace inquiries), resolving them quickly to optimize team productivity.
Event Logistics:
Provide end-to-end support for employee engagement and company events, including setup, logistics coordination, and F&B ordering.
On-Site Tech Support:
Act as the local hands for corporate IT teams by assisting with basic troubleshooting for meeting room A/V technology and Wi-Fi connectivity checks.
Safety & Compliance:
Assist the Manager in implementing local health and safety protocols, including coordinating fire safety checks in compliance with Hong Kong regulations.
Workplace Upkeep & Operations
Daily Environment:
Conduct daily walkthroughs and collaborate with the office attendant to ensure all workspaces, meeting rooms, and collaborative zones are clean, fully stocked, organized, and functional.
Vendor Coordination:
Coordinate with vendors for workplace facilities maintenance and renewals (e.g., water machine filters, furniture repairs, IT equipment).
Inventory & Procurement:
Manage inventory and purchasing for office
snacks, beverages, stationery, first-aid kits, and general office supplies within budget guidelines.
Ad-Hoc Projects:
Manage administrative and ad-hoc assignments in a timely manner to support changing business needs.
What You Bring
Education:
Bachelor's degree or Associate degree in a relevant field.
Experience:
3–5 years of proven experience in customer service, office operations, or workplace experience, with a demonstrated ability to engage with stakeholders comfortably.
Language Skills:
Excellent command of written and spoken English, Cantonese, and Mandarin.
Technical Skills:
Proficient in Google Workspace and Microsoft Office applications, knowing Slack is a plus.
Communication:
Exceptional verbal and written communication skills, with the ability to convey ideas clearly and engage with diverse teams.
Interpersonal Attributes:
Warm, approachable, and enthusiastic personality who genuinely enjoys thriving in a fast-paced, start-up environment.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Dubai, United Arab Emirates
We are seeking a proficient
Mechanical Design Engineer
to join our engineering team. The candidate will be responsible for designing, developing, and optimising mechanical systems and components for various construction projects, ensuring compliance with industry standards and project specifications.
Key Responsibilities:
Develop detailed mechanical designs, drawings, and specifications for HVAC, plumbing, and other mechanical systems.
Use CAD and BIM software (AutoCAD, Revit, SolidWorks) to prepare layouts and 3D models.
Collaborate with multidisciplinary teams to integrate mechanical designs with architectural and structural layouts.
Conduct engineering calculations and simulations to verify design viability and performance.
Review and revise designs based on project requirements, codes, and client feedback.
Ensure all designs comply with local regulations and industry standards.
Coordinate with contractors, and suppliers to support project execution.
Participate in site visits to monitor installation and resolve design-related issues.
Requirements
Bachelor’s degree in Mechanical Engineering or related field.
Minimum 5 years of experience in mechanical design engineering, preferably in the construction industry.
Proficiency in CAD and BIM software such as AutoCAD, Revit, and SolidWorks.
Strong knowledge of mechanical systems including HVAC, plumbing, and fire protection.
Familiarity with local building codes and regulations.
Excellent analytical, problem-solving, and communication skills.
Ability to work collaboratively in multidisciplinary teams and manage multiple tasks effectively.
Previous experience with a consultant.
Benefits
Competitive salary.
Official UAE employment status.
Comprehensive medical insurance coverage.
Location: Dubai, United Arab Emirates
KAIZEN Asset Management Services, a prominent property management firm in Dubai, is looking for a seasoned and detail-oriented Senior Facilities Engineer to enhance our team. In this role, you will leverage your extensive knowledge and experience in facility management to ensure the operational excellence of our properties, contributing significantly to tenant satisfaction and building performance.
As a Senior Facilities Engineer, you will oversee complex building systems and maintenance activities, implementing effective strategies for continuous improvement and cost efficiency. You will lead troubleshooting efforts, manage maintenance personnel, and ensure compliance with all applicable safety regulations.
Responsibilities
Manage and oversee the operation, maintenance, and repair of all building systems, including HVAC, plumbing, electrical, and structural elements.
Conduct in-depth inspections and assessments to identify potential issues and develop solutions to enhance system performance and reduce downtime.
Lead and mentor the facilities team, providing guidance and fostering a collaborative environment.
Develop and maintain preventive and corrective maintenance programs to ensure all systems function optimally.
Coordinate with contractors and vendors for major repairs and renovations, ensuring all work meets the company's quality standards and budget constraints.
Prepare and manage the facilities budget, including estimating costs for repairs and upgrades.
Conduct energy audits and implement initiatives aimed at sustainability and energy efficiency.
Ensure compliance with regulatory requirements, health and safety standards, and environmental policies.
Prepare detailed reports on facilities performance and project progress for presentation to management.
Stay updated with industry trends, emerging technologies, and best practices in facility management.
Requirements
Bachelor's degree in Mechanical or Electrical Engineering, Facility Management, or a related field.
Minimum of 5-8 years of experience in facilities management, with a focus on engineering roles.
Proven experience overseeing building operations and maintenance, preferably in a senior capacity.
Strong technical expertise in building systems including HVAC, electrical, plumbing, and fire safety.
Excellent leadership and team management abilities.
Exceptional analytical and problem-solving skills.
Strong communication and interpersonal skills, with the ability to interact effectively with clients and maintenance staff.
Proficient in facility management software and Microsoft Office Suite.
Knowledge of health and safety regulations and compliance standards.
Valid UAE driver's license.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements.
Operating context & accountability
You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk.
Key responsibilities - safety management and compliance
- Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting.
- Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries.
- Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk.
- Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion.
- Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership.
- Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners.
Key responsibilities - operational and technical risk
- Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls.
- Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation.
- Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood.
- Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities.
- Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds.
- Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure.
Key responsibilities - investigations and culture
- Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio.
- Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification.
- Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation.
- Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions.
- Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk.
What success looks like
- Critical activities are governed by clear, adopted controls and a consistent standard across sites.
- High-severity findings are visible, owned and resolved; incident learning results in verified preventive action.
- Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible.
- The safety program scales with infrastructure growth without creating unnecessary bureaucracy.
Minimum qualifications
- At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments.
- Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training.
- Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements.
- Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English.
- Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access.
Preferred qualifications
- Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors.
- Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities.
- Recognized HSE qualification and familiarity with ISO 45001-based management systems.
- Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Senior Project Manager, Mechanical sits on Galaxy's pre-construction team and provides mechanical engineering support across the data center portfolio, primarily focused on early equipment selection & procurement, site design, and construction planning.
As an early member of Galaxy's growing pre-construction team, you will own the mechanical and plumbing side of construction budget, design input, and equipment planning across Galaxy's multi-site AI/HPC data center portfolio. You will run owner-furnished, contractor-installed (OFCI) equipment packages from demand forecast through RFP, bid leveling, award recommendation, and purchase order, then manage submittals, production, expediting, and factory and first-of-kind witness testing through delivery to site.
This position partners closely with Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and OEMs, and you will lead vendor research and new-technology evaluation so each campus is faster, more standardized, and more cost-effective to deliver than the last. Responsibilities below are listed in priority order.
What You’ll Do:
You own mechanical and plumbing OFCI packages from demand forecast through RFP, bid leveling, award recommendation, purchase order, and delivery to site, and you support changes after award.
You provide mechanical and plumbing equipment, technical, and budget input to Galaxy's integrated construction estimates, schedules, and design process.
Once equipment arrives on site, Galaxy's Construction team owns receiving, storage, installation by our general contractors and trade partners, startup, and commissioning. You remain the technical and commercial resource for the terms you negotiated.
Finance owns billing, payment, and collections. You provide the committed cost, forecast, and payment-milestone data that supports them.
1. OFCI Sourcing, Bid Leveling, and Award
Build and maintain rolling mechanical and plumbing OFCI demand forecasts by site and phase, aligned to the portfolio schedule.
Recommend manufacturing slot reservations, capacity agreements, and framework agreements with OEMs in partnership with Procurement.
Develop technical scopes and RFP packages, and run technical and commercial bid leveling using standardized templates.
Prepare written award recommendations that weigh cost, lead time, total cost of ownership, technical compliance, supplier risk, and dual-sourcing.
Own purchase order issuance for awarded mechanical and plumbing packages in coordination with Procurement.
Partner with Procurement and Legal on key commercial terms, including warranty start and duration, delayed-start or extended warranty options, storage and maintenance obligations, vendor startup and commissioning support, spare parts, delivery terms, title and risk of loss, liquidated damages, and turnover documentation.
Support post-award change management by evaluating scope, cost, and schedule impacts and maintaining the change log through delivery.
2. Technical Input, Specifications, and Budget
Provide mechanical and plumbing technical and budget input during planning and design for HVAC and plumbing systems, heat rejection, liquid cooling (FWS/TCS and CDUs), fire protection, BMS and mechanical controls, water treatment, and generator fuel systems.
Translate tenant requirements and Engineer of Record (EOR) design intent into vendor-neutral OFCI equipment specifications, and maintain Galaxy's mechanical equipment standards.
Provide equipment cost, lead-time, and escalation inputs to the estimates, budgets, and forecasts used by construction and Finance.
Where liquid cooling equipment is tenant-furnished, define and document the facility/tenant demarcation, interface requirements, and acceptance criteria. Where it is Galaxy-furnished, manage it like all other OFCI equipment.
Incorporate Operations feedback on maintainability, spares, and lifecycle cost into specifications and award recommendations.
3. Submittals, Production Tracking, and Expediting
Coordinate submittal and shop drawing review with the EOR and Galaxy engineering, and track approvals against release-for-production dates.
Own the mechanical and plumbing OFCI master tracker covering purchase order, submittal, production slot, factory testing, shipment, and required-on-site (ROS) dates.
Verify production progress directly with OEMs, escalate slips early, and present recovery options.
Coordinate shipping and logistics and confirm delivery windows with Construction.
4. Factory Witness Testing, First-of-Kind, and Quality
Define and lead factory witness testing (FWT/FAT) and first-of-kind and first-article testing (Commissioning Level 1) for chillers, dry coolers, CDUs, CRAHs and fan walls, air handlers, pumps and skids, and modular plants.
Align test scope and acceptance criteria with the commissioning agent and Galaxy's Construction and Commissioning teams.
Document results, track nonconformances to closure, and approve units for shipment within delegated authority.
5. Vendor Research and New Technology
Engage OEM product roadmaps, evaluate and qualify new products and suppliers, including modular and prefabricated mechanical plants and liquid cooling equipment, and run pilots and first-of-kind tests.
Recommend standard product families and approved alternates that enable dual-sourcing and faster, repeatable campus delivery.
Track regulatory and market drivers, such as low-GWP refrigerant transitions, tariffs, and lead-time shifts, and assess their impact on specifications and budgets.
6. Cross-Department Coordination, Turnover, and Process Building
Serve as the mechanical and plumbing OFCI point of contact for Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and tenant technical teams.
Provide Finance with committed cost, forecast, and payment-milestone data for OFCI purchase orders.
Deliver a complete turnover package to Construction with each delivery, including a commercial terms summary, warranty terms and start conditions, OEM storage and maintenance requirements, factory test reports, serial numbers, approved submittals, O&M manuals, spare parts lists, and vendor startup contacts.
Build the team's foundational tools and processes, including the OFCI tracker, bid leveling templates, factory test protocols, vendor qualification criteria, and a commercial terms checklist, and capture lessons learned across sites.
What We’re Looking For:
Bachelor's degree in Mechanical Engineering or a closely related technical discipline, or equivalent experience.
8-10 years of experience in mechanical equipment engineering, procurement engineering, MEP construction, OEM application or project engineering, or owner-side capital delivery, with at least 5 years supporting data centers or other mission-critical facilities.
Hands-on experience running RFPs and technical and commercial bid leveling for mission-critical mechanical systems, including cooling plants, air handling systems, pumps, heat rejection equipment, piping, valves, controls, and redundancy configurations.
Experience coordinating equipment submittals with an Engineer of Record, cross disciplinary design teams, and managing production tracking, expediting, and factory witness testing expectations.
Working knowledge of equipment commercial terms, including warranty, storage, startup, liquidated damages, and title and risk of loss, and how they affect construction and operations.
Demonstrated ability to manage multiple concurrent equipment packages across multiple sites and schedules.
Advanced Excel skills, with experience building trackers, bid leveling models, and cost forecasts.
Experience reviewing mechanical drawings, equipment submittals, sequence-of-operations documents, commissioning scripts, test reports, O&M manuals, and maintenance documentation.
Strong communication skills with the ability to explain technical issues clearly to site operations, leadership, vendors, design teams, construction teams, and commissioning partners.
Bonus Points:
10+ years of experience, including multi-site hyperscale, AI/HPC, or wholesale colocation programs that use an OFCI delivery model.
Professional Engineer license or Engineer-in-Training certification.
Liquid cooling experience, including CDUs, FWS/TCS design, fluid quality, wetted materials, and leak detection, and familiarity with ASHRAE TC 9.9 and OCP liquid cooling guidance.
Experience at a chiller, heat rejection system, CRAH/fan wall, or CDU manufacturer.
Experience with modular or prefabricated mechanical plants and first-of-kind product qualification.
Experience with Procore or Autodesk Construction Cloud, Bluebeam, Primavera P6 or Microsoft Project, Smartsheet or Power BI, and ERP or procurement systems.
PMP, CSCP, or an equivalent project management or supply chain industry recognized credential.
Experience building processes, templates, and tools as an early member of a new team.
Key Competencies:
Mechanical and heat rejection equipment: air- and water-cooled chillers, dry and adiabatic coolers, cooling towers, heat exchangers, CRAHs and fan walls, air handlers, in-row/above rack/rear-door heat exchangers, pumps and VFDs, and hydronic skids.
Liquid cooling: in-row and facility-scale CDUs, FWS/TCS interfaces, filtration, fluid chemistry, and facility/IT demarcation.
Plumbing and water treatment: makeup, domestic, and process water, plus chemical treatment and filtration equipment.
Fire protection: suppression and detection interfaces with mechanical spaces.
BMS and mechanical controls: equipment-integrated controls, points lists, sequences of operation, and integration requirements.
Generator fuel systems: fuel storage, polishing, and transfer, coordinated with Electrical construction.
Regulatory and market awareness: AIM Act low-GWP refrigerant requirements, A2L refrigerant safety implications, and tariff and country-of-origin exposure.
Commercial judgment and the ability to balance cost, schedule, risk, and quality in award decisions.
Ownership mindset and the discipline to build scalable processes for a growing portfolio.
Success Measures:
In your first 90 days:
A mechanical and plumbing OFCI master tracker is live for every active site and phase.
A standard bid leveling template and award recommendation format are adopted.
Version 1 factory test protocols for chillers, CDUs, and CRAHs/fan walls are agreed with Construction and the commissioning agent.
An OFCI commercial terms checklist is adopted with Procurement and Legal.
Vendor qualification criteria and an initial approved vendor and alternate list are in place for major mechanical categories.
By the end of your first year:
All mechanical and plumbing OFCI packages are awarded on or before procurement plan dates.
At least 90% of equipment arrives on time to required-on-site dates.
All first-of-kind units are witness-tested before shipment.
No warranty coverage gaps are caused by storage or startup terms, and every delivery includes a complete turnover package.
At least two major mechanical categories are qualified for dual-sourcing.
Award values land within agreed budget tolerances, with variances documented.
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Istanbul
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
In Türkiye we are not only represented as a global brand, but also as a local manufacturer. Our facility covers over 8,000 m² and produces millions of devices, representing a full range of Ajax products.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Business Analysis & Process Design:
Elicit, analyze, and formalize business requirements for warehouse logistics; design and document AS-IS and TO-BE processes.
SAP EWM Configuration:
Set up and maintain warehouse structures, storage types, storage bins, warehouse tasks/orders.
RF & Mobile Operations & Scales:
Configure and optimize Radio Frequency (RF) framework processes and mobile scanner workflows on the warehouse floor, manage resources.
Master Data & Migration:
Manage warehouse and product master data, prepare data migration templates, and oversee data load validation.
Integration & Cross-Module Alignment:
Ensure seamless integration between SAP EWM and connected modules/systems (S/4HANA, MM, SD, TM (ASR), MSF (DMC), manufacturing/shop-floor systems).
Technical Collaboration:
Author functional specifications and user stories for ABAP developers (enhancements, BAdIs, custom logic), write FDS and validate technical deliverables.
Testing & Quality Assurance:
Be an owner of a warehouse BPMN processes, be able to design test scenarios, execute integration testing, facilitate User Acceptance Testing (UAT), and manage defect resolution.
Implementation & Hypercare:
Drive EWM deployment phases: customizing, cutover readiness, go-live support, and hypercare.
User Enablement & Support:
Create user manuals, SOPs, and training materials; conduct training sessions for warehouse key users and operational teams.
Good understanding
ABAP -
debugging/reading skills.
Requirements:
Experience:
4+ years of hands-on experience as an SAP EWM Consultant in implementation or warehouse automation projects.
Domain Knowledge:
Deep understanding of core warehouse processes: Inbound, Putaway, Picking, Packing, Outbound, Internal Movements, and Physical Inventory.
System Expertise:
Proven experience configuring SAP EWM structures, strategies, and RF mobile transactions.
Education:
Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, Supply Chain, Economics, or related fields.
Language Proficiency:
Upper-Intermediate or higher English proficiency (spoken and written) for cross-functional communication with international teams; fluent Turkish.
Soft Skills:
Strong analytical mindset, proactive problem solver, and excellent stakeholder management skills.
Join Ajax Systems!
Location: Montréal
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We’re building something new inside our AI Studio, and we’re looking for a DevOps Engineer to help shape it with us. This role sits at the center of a new and constantly evolving business area. The problems are still taking shape, and the systems are actively being built. What excites us is the opportunity to push the boundaries of what stories and characters can be and to use technology to bring iconic IP to life in ways never before imagined.
We work where storytelling, imagination, and technology converge. Our focus is on defining and building the core systems that transform characters and worlds from something audiences watch into something they can interact with and engage over time.
This role keeps the platform running and makes shipping it safe. Working alongside senior engineers on the platform team, this DevOps Engineer will help build and maintain the pipelines, environments, and production infrastructure behind our character platform: the APIs, admin tooling, and real-time voice experiences that partners build on. Success here means deploys that are fast, boring, and reversible, and a production environment that stays healthy as more partners go live.
What You’ll Do
The platform is already in production, so the first job is helping make what we have more robust: improving how releases reach production, putting alarms in front of every deploy, and making sure database migrations never surprise anyone. Over time, you’ll take on more ownership of the infrastructure as the platform grows into new partners, environments, and interaction modes. When it’s time to roll out, the goal is that nobody has to hold their breath.
Maintain and improve our CI/CD pipelines and shared templates, including container image builds, caching, test gates, and promotion from development through staging to production.
Help implement our deployment strategy for containerized services, including health checks and automatic rollback when alarms fire.
Maintain and extend our cloud infrastructure as code across multiple AWS accounts, from container services and managed databases to caching, content delivery, and network security.
Build and tune monitoring and alerts so problems surface before a partner notices them.
Keep access and secrets tight with least-privilege permissions, short-lived CI credentials, and managed secrets, in support of our responsible AI and data-handling commitments.
Support environment management and developer tooling that make it easier for engineers to ship changes on their own.
What You’ll Bring
3+ years in DevOps, SRE, or platform engineering, running production systems on AWS that real users depend on.
Hands-on infrastructure-as-code experience (AWS CDK, CloudFormation, Terraform, Pulumi, etc.). You treat infrastructure changes with the same care as code changes.
Experience building and maintaining CI/CD pipelines for containerized services. GitLab CI is a plus.
Working knowledge of containers and orchestration (ECS or Kubernetes), and familiarity with AWS networking basics (VPCs, subnets, security groups, load balancers, DNS).
Working knowledge of Python or TypeScript for scripting and automation.
Experience working with monitoring, logging, and alerting tools.
Comfort in a fast-moving environment where processes are still being built, including helping document runbooks.
Extra Credit
Experience with zero-downtime deployments, including automated rollback.
Datadog or OpenTelemetry instrumentation experience.
Familiarity with real-time media infrastructure (WebRTC, LiveKit).
PostgreSQL operations: migrations, backups, and performance tuning, ideally on AWS Aurora.
We are an Equal Opportunity / Affirmative Action Employer
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.
#StudiosWizards
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a Senior DevOps!
Requirements
We're looking for candidates with 5+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies:
Linux:
Advanced administration and OS-level tuning — real-time kernels, process scheduling, memory management, cgroups, CPU isolation, and I/O optimization.
Cloud platforms:
Understanding of and experience in building complex systems focused on high availability (HA), low latency and high-performance computing (HPC)
Networking:
Deep understanding of TCP/IP, UDP, multicast, Ethernet, VLANs, and PTP at the wire level. Experience with low-latency network configurations and familiarity with kernel bypass technologies (DPDK, RDMA) is a strong plus.
Containerization:
Deep-dive knowledge of Docker and Kubernetes, including performance trade-offs of containerized workloads and low-overhead deployment patterns.
IaC:
Proven experience with Ansible, Terraform, and Helm in production environments.
Hardware Performance:
Working knowledge of how CPUs, NIC queues, memory, and storage behave under pressure. Hands-on experience with hardware tuning (BIOS configs, CPU isolation strategies, NIC queue management).
Monitoring:
Practical experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and fire meaningful alerts rather than noise.
Scripting:
Proven track record writing production scripts in Bash and Python. Golang is a significant plus.
CI/CD:
Strong grasp of core CI/CD tools and experience with secret management using Vault.
Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes (Zero Trust, RBAC, secure code delivery).
Databases:
Solid working knowledge of SQL and/or NoSQL databases under operational conditions.
On-Call & Incident Response:
High sense of ownership for production systems — willing to participate in on-call rotations and available to respond to critical incidents outside business hours when the situation demands.
Extra Credit / Big Pluses
Linux: Deep-dive into kernel-level optimization — from syscalls and network card tuning to DPDK or FPGA-based networking.
Proven experience operating High Availability / Ultra-Low Latency solutions in live trading environments.
Experience with hybrid infrastructures (on-premise + cloud) — colocations, cross-connects, and proximity hosting.
Background in building and operating Big Data and Data Analytics platforms.
Understanding of business processes in the FinTech / Banking / Crypto / HFT sector.
Proven track record as an SRE with formal SLO / error budget frameworks.
DevSecOps: Vulnerability detection, enforcing security best practices, and experience with scanning tools (Trivy or Snyk).
Blockchain / crypto-native background is a bonus.
Responsibilities
Hybrid Infrastructure (Baremetal and Clouds):
Administer Linux servers (Ubuntu, CentOS, RHEL), drive incident resolution, and take end-to-end ownership of system reliability.
Low-Latency Systems Operations:
Proactively monitor, troubleshoot, and tune latency-sensitive trading systems and exchange connections across multiple asset classes. You treat P99 latency as a first-class metric.
OS & Hardware Tuning:
Go deep on the Linux stack — CPU pinning, NUMA topology, IRQ affinity, kernel parameter tuning, NIC offloading, and BIOS-level configurations. If it affects the tick-to-trade path, you own it.
Infrastructure as Code (IaC):
Automate deployment and configuration using Ansible, Terraform, and Helm with performance reproducibility as a hard requirement.
CI/CD:
Build and maintain rock-solid CI/CD pipelines (GitLab CI, Jenkins, ArgoCD) including automated performance regression checks.
Monitoring & Observability:
Design and operate comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, Grafana, ELK). Build latency-aware dashboards and alerting — P99/P99.9, jitter, throughput, and error rates.
High Availability & DRP:
Design and implement architectures adhering to HA, scalability, and Disaster Recovery principles — zero regressions while continuously reducing latency.
Cross-Team Collaboration:
Partner with quant, trading, and network engineering teams to squeeze every drop of performance from the full stack — from hardware up to application logic.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Jakarta; Kuala Lumpur
Workplace: onsite
Ajax Systems
is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure.
Every year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide.
Our company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team.
We are the
Pre-Sales Engineering team at Ajax Systems
, working at the intersection of technology, sales, and innovation. We do more than just support sales — we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve.
What do we do?
Test and implement innovations:
Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams.
Support our partners:
We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand.
Expand our expertise:
We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI.
What is our mindset?
Pre-Sales at Ajax Systems is not about providing standard answers — it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies.
We take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects.
What makes this role special?
Variety of challenges:
Every day brings something new — from supporting complex integration projects to developing training materials for our partners.
Cutting-edge technology:
We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems.
The passion behind the profession:
There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world.
Our mission
We aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them.
Responsibilities
Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees.
Develop and implement solutions aligned with the business objectives defined by clients.
Participate in new product launches.
Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams.
Conduct market research and competitor analysis.
Participate in industry conferences and events.
Travel internationally for business purposes.
Key requirements
Strong verbal and written communication skills.
Experience delivering presentations, webinars, and training sessions.
Ability to quickly learn and understand new technical information.
Strong negotiation skills and the ability to effectively present and justify technical solutions.
Ability to quickly assess client needs and propose optimal solutions.
Adaptability and the ability to respond promptly to changes in processes or client requirements.
Ability to multitask and prioritize effectively.
Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance.
Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams.
Upper-Intermediate (B2) level of English proficiency.
What we offer
Freedom to make decisions and bring your ideas to life.
A dynamic, passionate team and a zero-bullshit culture.
Company-funded external training and professional development opportunities.
English lessons with a native speaker.
Early access to testing new devices before their official release.
Flexible working hours in the office.
Medical insurance.
If you want to work with the latest technologies, grow professionally every day, and challenge yourself with ambitious goals — join our Pre-Sales team!
Location: Atlanta, Georgia; Athens, Georgia
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane "checkbox" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.
🗓️ THE DAY-TO-DAY
- Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.
- Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.
- Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.
- Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.
- Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.
- Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.
⚡ YOUR SUPERPOWERS
- Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.
- Fuel the Fire: You are a self-motivated, results-oriented "go-getter" who thrives on hitting targets and exceeding expectations.
- Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.
- Maintain the "Glass-Half-Full": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.
- Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.
🌟 BONUS POINTS
- Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.
- Customer-Facing Pro: You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.
- Mid-Market Expertise: You have previous experience navigating the complexities of Mid-Market-levellevel BDR or Sales cycles.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Mexico
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
Growth at Incode owns the top of funnel - the pipeline that feeds every region's revenue number. This role exists to build the systems that generate it.
You'll ship AI agents, automations, and workflows across the full top-of-funnel surface: outbound, inbound, lead qualification and routing, event and conference motions, account and competitive research. The work is grounded in live Salesforce, Supabase, and Outreach data and supports revenue teams across NAM, LATAM, and EMEA. The Growth AI Office - our multi-agent GTM operating system - is where it lives, and a fleet of these agents is already in daily production use.
Today that fleet is built and maintained by a single engineer. You are the second builder.
You'll design and ship new agents, harden the ones already running, and own the integration layer that connects them to the systems revenue actually runs on. This is not an internal-tools ticket queue and it is not research. It is applied engineering where the output is measured in qualified pipeline, meetings held, and hours returned to a 24-person revenue team.
A note on the title:
"Growth Engineer" means different things at different companies. Here it does not mean product-led growth or experimentation infrastructure - Incode sells to banks, fintechs, marketplaces, and governments, and there is no self-serve funnel to optimize. It means engineering applied to pipeline generation. You will write and deploy production Python and Node services, stand up MCP servers, and own your own CI/CD - not configure a no-code platform. If your strongest work is A/B test infrastructure and activation metrics, or enrichment waterfalls inside a vendor UI, this is the wrong role. If you are an engineer who chose revenue systems as your problem space, keep reading.
What You’ll Own & Drive
Top-of-Funnel Agent Development
- Design, build, and ship production LLM agents that generate and qualify pipeline: scoped skills, explicit guardrails, human-in-the-loop checkpoints, and clean multi-agent handoffs. Take agents from concept to daily use by non-technical operators across outbound, inbound, and event motions.
MCP & Integration Infrastructure
- Build and operate the Model Context Protocol servers and clients that connect agents to Salesforce, Outreach, Supabase, ZoomInfo, Notion, and Slack. Own authentication, token scoping, pagination, rate limiting, and graceful failure - including for systems with no native integration path.
Grounding & Evaluation
- Keep agent output tied to real records, not plausible-sounding invention. Build schema-aware retrieval, reconciliation checks, eval harnesses, and regression tests so a prompt change never silently degrades a production agent.
Workflow & Decision Automation
- Implement routing, scoring, and trigger logic across automation platforms (n8n, Tines-class) and custom services: webhooks, scheduled jobs, event-driven pipelines.
Internal Tooling & Reporting
- Build the web apps, dashboards, and interactive reporting that put agent output in front of BDRs and leadership in a form they'll actually use.
Documentation & Durability
- Write the runbooks, skill specifications, and architecture docs that make the agent fleet maintainable by more than one person. Enable GTM operators to extend what you build without filing a ticket.
The Qualities That Set You Apart
Agent-Native Builder
- You've shipped LLM-powered systems that real people depend on, and you know the difference between a demo and something that survives contact with messy production data.
Integration Instinct
- You default to connecting systems rather than replacing them, and you're comfortable building the middleware that vendors didn't.
Evaluation Discipline
- You treat prompts and agent skills as code: versioned, tested, measured. You can tell someone whether a change made an agent better, with evidence.
Data Integrity First
- Before you automate on top of a number, you check whether the number is trustworthy. You've been burned by a bad join and you don't intend to be again.
GTM Fluency
- You can read a pipeline report, hold a conversation about conversion rates, and design for how a seller actually behaves rather than how the org chart says they should.
Ownership Under Ambiguity
- You scope your own work from a business problem, ship something usable fast, and iterate. You operate like a founder with a unicorn's resources behind you.
Handoff Mindset
- You write so that the next person can run it. You measure success partly by how little you're needed for maintenance.
Your Background
Engineering foundation
4+ years professional software engineering
1+ year building and shipping LLM-powered applications or agents to production - used daily by people who are not engineers
Strong Python and Node.js/TypeScript in production; React sufficient to build internal UI end to end
At least one internal application you built start to finish: data model, backend, interface, auth, deployment, and the maintenance afterward
CRM and revenue systems - required
Hands-on experience with both Salesforce and HubSpot. We run both, and this role writes against both. We are not asking for admin certification - we are asking for working fluency: standard and custom objects, field-level behavior and validation, record ownership and sharing, REST and bulk APIs, and a clear sense of what breaks downstream when you change something upstream
Sales engagement platform experience - Outreach, Salesloft, or Apollo: sequence and step models, prospect and mailing data structures, and API access patterns
A realistic view of how revenue data degrades in practice: duplicates, stale ownership, unenforced picklists, half-migrated fields - and what that means for anything automated on top of it
Bonus: enrichment and contact data providers (ZoomInfo, Clay, Lusha-class) at the API level rather than the UI level
Databases and data work
Production experience with Postgres or Supabase: schema design, migrations, indexing, query tuning, row-level security
SQL fluency against a warehouse - Redshift, Snowflake, or BigQuery-class - including window functions and incremental models
You have reconciled the same metric across two systems, found the delta, and explained it to a non-technical stakeholder
Automation, end to end
You have designed, built, deployed, monitored, and maintained automations in production - not just built them. You own the alerting and the failure modes for your own work
Webhooks, queues, scheduled jobs, retries, idempotency, and backfills. You have debugged a job that silently stopped firing
Automation platform experience (n8n, Tines, Zapier-class) and the judgment to know when to abandon the platform and write the service instead. We care more about the second half of that sentence
Routing, scoring, and decision logic implemented as code with test coverage, not as a chain of conditional blocks nobody can read
AI and agents
Hands-on with MCP - servers, clients, custom endpoints - or an equivalent tool-calling and agent framework
Production LLM API integration (Anthropic-class): structured output, tool definitions, context management, cost and latency tradeoffs
Prompt and skill design treated as versioned artifacts, with some method for evaluating whether a change helped
Deployment, integration, and security
Cloud deployment ownership: AWS, containerized hosting, CI/CD (GitHub Actions); Terraform or another IaC tool a plus
OAuth flows, token lifecycle and refresh, credential vaults, header auth, and least-privilege scope review on the integrations you build
Nice to have
Experience supporting a multi-region revenue team (NAM, LATAM, EMEA) and the data-residency questions that come with it
Event and conference lead-capture tooling
Notion and Slack API work
Experience enabling non-technical teams on AI tooling - documentation, training, internal adoption
The Work You've Done Before
Come ready to walk us through two or three things you have built. The strongest candidates we have seen have shipped work like:
An internal application a non-technical team now uses every day, where you owned it from data model to deployment
A two-way integration between two systems that had no native connector, including how you handled auth, rate limits, and partial failure
An agent or automation that replaced a recurring manual process, with a before-and-after number attached to it
A data reconciliation between a CRM and a warehouse where the two disagreed and you determined which one was right
Something you built, documented, and handed off - that someone else now runs without you
We care more about what you shipped and what broke than about which tools were on the sticker. If your strongest work used a stack we did not list, tell us about it anyway.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Office Coordinator to support the day-to-day operations of our office and help deliver an exceptional workplace experience for employees and visitors. As an iCapital employee with access to company systems and platforms, this role will work closely with the Office Manager to ensure smooth office operations, maintain high hospitality standards, coordinate workplace services, and provide administrative support.
The Office Coordinator serves as a key operational partner to the Office Manager and will assume responsibility for essential office functions during periods when the Office Manager is out of the office, including PTO, business travel, or other absences. This position requires a highly organized, service-oriented, and proactive individual who thrives in a fast-paced environment and enjoys supporting employees across all levels of the organization.
Responsibilities
Support the Office Manager in overseeing daily office operations, maintaining office documentation, inventories, operational procedures, and supporting administrative projects and special initiatives as assigned.
Serve as a welcoming and professional point of contact for employees, guests, and vendors, fostering a positive, hospitable workplace environment and assisting employees with workplace-related requests while directing inquiries appropriately.
Coordinate employee engagement activities, office events, breakfasts, lunches, celebrations, workplace initiatives, conference room readiness, event setup, and communications related to office updates, policies, and workplace programs.
Monitor, maintain, and replenish pantry supplies, snacks, beverages, office supplies, consumables, onboarding materials, welcome kits, and office equipment, while proactively identifying low inventory levels and ensuring pantries, kitchens, storage rooms, inventory areas, and common spaces remain organized, well-stocked, and presentable.
Receive, organize, and distribute deliveries and coordinate replenishment orders as needed.
Coordinate vendor visits, maintenance requests, repairs, service appointments, building management interactions, and vendor relationships, while assisting with office walkthroughs to identify facility issues, escalating concerns to the Office Manager and Regional Facilities team, and supporting timely resolution.
Assist with office projects, office moves, furniture installations, workplace improvements, and other facilities-related initiatives.
Support onboarding activities, including workstation preparation, welcome materials, office orientations, and coordination with IT and other internal departments to ensure new hire readiness.
Support health, safety, security, and emergency preparedness initiatives, including fire drills and safety communications, while ensuring workplace policies and procedures are consistently followed.
Maintain confidentiality when handling sensitive employee or business information.
Qualifications
Strong organizational and time management skills
Excellent written and verbal communication abilities
Customer-service and hospitality-focused mindset
Able to multitask and prioritize competing responsibilities.
Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams, PowerPoint)
Able to quickly learn company systems and workplace technologies
Strong attention to detail and follow-through
Experience with workplace management platforms such as OfficeSpace, Coupa, Expensify, Sharebite, or similar systems is preferred
Experience supporting events, vendor management, facilities operations, or employee engagement programs
Work onsite Monday through Friday during standard business hours
Demonstrate professionalism, discretion, and sound judgment
Maintain a positive attitude and willingness to support office needs as they arise
Able to lift and move up to 40 pounds
Act as a trusted extension of the Office Manager and Workplace Team
Benefits
The base salary range for this role is $65,000 to $75,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 5 days a week.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Warsaw
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Shipment management
Oversee end‑to‑end domestic and international (within EU) transport by road and courier via freight forwarders.
Use the TMS to analyze and optimize costs for freight, customs clearance, warehousing, and related logistics activities.
Prepare and run tenders for domestic and cross‑border shipments; evaluate carrier bids to secure the best rates, transit times, and delivery terms.
Maintain strategic relationships with key carriers and forwarders; monitor service levels and performance.
Generate all shipping documents and courier labels per system and operational standards; coordinate pickups and deliveries with partners (e.g., DPD, DHL).
Issue transport orders in the ERP system and track execution.
Schedule delivery appointments with customers; liaise with Sales and Warehouse teams to align on dispatch slots.
Manage claims and discrepancies, collaborating with Operations, Logistics, and customers to resolve issues and provide high‑quality support via phone and email.
Warehouse coordination
Align with warehouse teams on order volumes and pick‑pack schedules.
Generate ERP packing lists and prepare regional shipment documentation by customer order.
Monitor loading operations to safeguard on‑time departures.
Arrange warehouse appointment notices and oversee inbound receipt and loading activities.
Investigate and resolve inventory discrepancies throughout the supply chain.
Support periodic physical inventory counts.
Invoice processing (transport & customs)
Record, verify, and reconcile invoices for logistics and customs services.
Enter invoices into ERP, allocate costs to individual shipments, and manage quarterly/annual settlements.
Coordinate with subcontractors to clear payment delays and balance variances.
Office shipment handling
Pack and label office parcels; arrange courier pickups and drop‑offs.
Maintain stock of packaging materials according to internal demand.
Serve as primary contact for couriers to ensure seamless internal mail and parcel flows.
Requirements:
Professional Experience & Technical Skills
Bachelor’s degree in Logistics, Supply Chain Management or a related field.
Indepth knowledge of road cargo transport document flow and regulatory frameworks (e.g. CMR
Convention, ADR).
Minimum of 4 years’ handson experience in national and international logistics and freight forwarding.
Proven ability to apply and interpret Incoterms 2020 in import/export transactions.
Proficiency with ERP platforms and transportplanning systems (e.g., TMS).
Full professional fluency in Polish; English proficiency at B1/B2 level; Ukrainian is a strong advantage.
Core Competencies & Personal Attributes
Strong quantitative skills with the capacity to analyze costs, KPIs, and performance metrics.
Proactive in issue identification and rapid resolution of operational challenges.
Exceptional at prioritizing tasks, managing deadlines, and coordinating crossfunctional activities.
Collaborative mindset with excellent interpersonal and stakeholdermanagement abilities.
Comfortable multitasking under high workload; responds effectively to changing priorities and crisis
situations.
Eager to embrace new tools (TMS, ERP) and best practices to optimize logistics processes.
Join Ajax Systems!
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Description
Are you a friendly, organised, and outgoing individual who thrives in a fast-paced environment? We’re looking for an exceptional Front of House Coordinator to be the first impression at our Checkout.com http://Checkout.com London office and the primary point of contact for our merchants and visitors.
In this pivotal role, you’ll set the tone from the moment someone walks through the door, creating a welcoming, professional atmosphere where every interaction reflects the quality of our brand.
This is not a traditional reception role. You’ll own the Front of House experience end-to-end — managing the reception area, coordinating meeting room schedules, and handling enquiries with confidence, while working closely with teams across the business to ensure smooth, seamless daily operations.
If you’re passionate about delivering outstanding customer service, take pride in presentation and organisation, and have a natural ability to multitask and anticipate needs before they arise, this role is made for you.
Responsibilities
- Own the reception desk, managing incoming calls and directing enquiries efficiently and appropriately.
- Coordinate meeting room bookings and schedules, ensuring spaces are prepared and utilised effectively.
- Maintain a polished, organised Front of House and reception area, including oversight of office supplies and mail distribution.
- Manage all incoming and outgoing mail and courier requirements with accuracy and care.
- Prepare, issue, and manage visitor access passes in line with company security procedures.
- Respond to emails, service desk requests, and general correspondence promptly, professionally, and within agreed SLAs.
- Manage the London office inbox and internal workplace calendar, ensuring clear communication and timely updates.
- Maintain and administer Visitor Management Systems, including Envoy and Brivo.
- Provide administrative and operational support to teams across the business to enable smooth day-to-day office operations.
- Support purchase order and invoice processes related to office and workplace operations.
- Act as a trained First Aider and Fire Warden (training provided if required).
- Maintain and continuously improve the Front of House playbook.
- Respond to London based Slack queries in a timely, helpful, and professional manner.
Requirements
- Full time, Onsite role 08.30-17.30 (Reception opening hours)
- Proven experience in a front-of-house or reception role, preferably in a professional setting.
- Excellent verbal and written communication skills.
- Strong organisational and multitasking abilities.
- Friendly and approachable demeanour, with a passion for customer service.
- Proficiency in Google Office Suite.
- Previous experience utilising Visitor Management Software
- Ability to work independently and as part of a team.
- High attention to detail and a proactive approach to problem-solving.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Lviv
Workplace: onsite
Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.
The System Division is responsible for building and developing the Ajax software ecosystem. The team develops and maintains OS Malevich and the Video Management System, builds scalable cloud infrastructure, and creates client applications for multiple platforms, ensuring that all system components work together as a unified ecosystem.
The division works with Java, Kotlin, Swift, C, C++, and Python. It includes embedded, cloud, mobile, and desktop engineers who ensure the stable operation of Ajax as a single digital platform.
The Smart Home team focuses on integrating Smart Home devices into the Ajax ecosystem, developing cloud-based features such as automation scenarios and integrating third-party devices into the system.
The team is also currently working on one of the most complex devices in the Ajax ecosystem, bringing together most of the company's technologies. This is an opportunity to contribute to the development of a sophisticated product that combines multiple technologies and engineering disciplines.
Why this role is interesting:
opportunity to work on high-load backend systems and distributed architecture.
Real impact on core product development and architectural decisions.
Modern technology stack and engineering-driven environment.
Challenging tasks where performance, reliability and scalability truly matter.
Required skills:
5+ years of commercial experience in backend development with Java in an enterprise environment.
Strong understanding of Java Concurrency and hands-on experience with concurrent programming in production systems.
Solid understanding of SOA, microservices and event-driven architecture.
Practical experience with cloud computing platforms.
Experience building and supporting high-load, scalable, and highly available systems;
Hands-on experience with messaging brokers.
Strong understanding of modern backend infrastructure, NoSQL.
Practical experience with Kubernetes.
Experience with Git, Gradle or othet CI/CD tools.
Strong knowledge of unit testing and automated testing approaches.
Would be a plus:
experience with these technologies: Redis, Netty, Akka, NATS, AWS, Kafka, MongoDB, gRPC.
Practical experience with Kotlin.
Desire to grow into a team leadership role.
What you will do:
design and develop core backend services and data pipelines for the product line.
Build clean, maintainable, and production-ready code with a strong focus on quality.
Contribute to backend architecture, drive technical decisions, and document solutions for reliable deployment and operations.
Ensure proper test coverage with unit and integration tests.
Take ownership of performance, scalability, and cost efficiency within your domain.
Maintain production reliability through monitoring, alerting, dashboards, and runbooks.
Investigate and resolve production issues, including deep-dive analysis of complex cases.
Work in a strong engineering culture with testing, continuous delivery and DevOps practices.
Collaborate closely with product and engineering teams to deliver new features and improve existing services.
We offer:
the opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
A place in a fast-growing company with a motivated and professional team;
Competitive salary;
Medical insurance;
Corporate English classes;
The opportunity to participate in Ajax’s internal beta-testing program for security systems;
Discounts from partner companies;
Discounts on Ajax products.
Turn on screen reader support.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
When high-stakes incidents strike, you are the calm in the storm. Senior Specialist, Incident Response, you will play the main part in incidents during major, complex, or reputation sensitive events. You take command of ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the overall bar for crisis execution across the business.
WHAT YOU’LL DO
- Deliver proactive, cadence-based briefs to senior leaders while authoring clear, transparent external communications (status pages, app/web banners, client emails) in the Wealthsimple voice.
- Bridge the gap between engineering and the business and translating system logs, error codes, and technical root causes into plain-language client and business impact.
- Identify when Legal or Compliance review is required during a crisis and seamlessly weave regulatory checks into the response flow.
- Serve as a chief editor for team communications, establishing playbooks and writing standards that ensure accuracy, speed, and empathy under real-time pressure.
- Build a culture of psychological safety, calm, and focus: shielding responders from external noise during active incidents while keeping stakeholders aligned.
- Rapidly identify who needs to be involved across Engineering, Product, CX, Legal, and Risk, anticipating downstream friction before it happens.
- Navigate high-severity situations with confidence, managing executive expectations without distracting active responders.
- Partner with Data Science to quantify incident impact and lead post-incident reviews to drive root-cause remediation and long-term CX improvements.
WHAT YOU BRING
- 5+ years in major incident response, crisis communications, or technical service operations within fintech, high-growth SaaS, or fast-paced digital product environments. You have a proven track record leading live-fire, SEV-1/P0 operational crises from inception to resolution.
- Rapid, decisive judgment under pressure: You have a strong bias for action and excel at making quick, high-stakes decisions with incomplete information, knowing intuitively when to push forward, when to escalate, and when to hold.
- Exceptional crisis communications & translation skills: You can digest raw system telemetry, logs, and engineer chatter, translating technical chaos into clear, empathetic client messaging and concise executive updates in real time.
- Tech-native and async-first operational fluency: You are deeply accustomed to modern tech workflows (Slack, Notion, linear incident bots) and thrive in fast, distributed environments where clear, documented async alignment is essential.
- Cross-functional network thinker: You intuitively map organizational ripple effects, rapidly engaging the right stakeholders across Engineering, Product, CX, Legal, Compliance, and Leadership before downstream friction occurs.
- Comfort with ambiguity and chaos: You stay composed when there is no playbook, bringing immediate structure, clarity, and psychological safety to high-stakes, reputationally sensitive events.
NICE TO HAVE
- Educational background or formal training in Communications, Public Relations, Journalism, Legal Studies, or a related discipline (or equivalent practical crisis communications experience).
- Incident tooling fluency: Comfortable navigating incident management platforms (PagerDuty, Rootly), monitoring tools (Datadog), and data tools (Preset, SQL) to understand system behavior and measure client impact.
- Risk intuition: Strong intuition for compliance, legal, and reputational risk within a regulated financial institution.
- Bilingualism: Fluency in both English and French.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Nex employees may be expected to collaborate with colleagues across different time zones
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ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks