Location: Brazil; Argentina; Colombia; Chile; Peru; Uruguay
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an accomplished Scientific Research Expert with deep expertise in computer science, computational physics, or related theoretical and mathematical disciplines to contribute to an advanced AI research project. In this role, you will work with frontier AI models and agents to investigate open research problems, evaluate theoretical and computational results, and establish rigorous standards for measuring scientific progress. You will help guide multi-step research workflows involving proofs, algorithms, numerical experiments, simulations, and high-performance computing, while documenting model limitations and identifying promising directions for further investigation. Prior AI industry experience is not required; exceptional research expertise and rigorous scientific judgment are the priorities.
SENIORITY: Principal / Research Leader
LANGUAGE: Excellent written English
LOCATION: Remote — Worldwide
Key Responsibilities
Identify and formulate foundational open problems, theoretical bounds, and computational challenges where progress can be rigorously demonstrated.
Guide AI models and agents through complex, multi-step research workflows involving mathematical proofs, algorithm development, numerical experiments, and high-performance simulations.
Validate research results using proof verification, computational reproduction, formal methods, and other rigorous evaluation techniques.
Assess the novelty, correctness, and scientific significance of research outputs against established findings and current literature.
Prepare concise research memos documenting attempted solutions, partial progress, model limitations, and recurring reasoning failures.
Recommend promising research directions, subfields, and open problems suitable for investigation using advanced AI models and computational tools.
Apply critical judgment when reviewing technical work beyond your immediate research specialization.
Help establish evaluation standards that distinguish genuine scientific progress from plausible but unsupported results.
Requirements
Approximately 7–10+ years of active research experience in computer science, mathematical physics, computational physics, or a closely related discipline.
Strong record of scholarly contributions, including publications in leading conferences, journals, or other recognized research venues.
Deep hands-on experience with computational research methods, such as numerical analysis, simulation, algorithm implementation, or high-performance computing.
Demonstrated ability to evaluate technical claims rigorously, verify results, and identify gaps in mathematical or computational reasoning.
Strong familiarity with the research literature and established results in your field.
Excellent analytical, technical writing, and research communication skills.
Ability to work independently, assess ambiguous problems, and communicate findings clearly.
Location: India; Australia; Japan; Singapore; Philippines; New Zealand
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an accomplished Scientific Research Expert with deep expertise in computer science, computational physics, or related theoretical and mathematical disciplines to contribute to an advanced AI research project. In this role, you will work with frontier AI models and agents to investigate open research problems, evaluate theoretical and computational results, and establish rigorous standards for measuring scientific progress. You will help guide multi-step research workflows involving proofs, algorithms, numerical experiments, simulations, and high-performance computing, while documenting model limitations and identifying promising directions for further investigation. Prior AI industry experience is not required; exceptional research expertise and rigorous scientific judgment are the priorities.
SENIORITY: Principal / Research Leader
LANGUAGE: Excellent written English
LOCATION: Remote — Worldwide
Key Responsibilities
Identify and formulate foundational open problems, theoretical bounds, and computational challenges where progress can be rigorously demonstrated.
Guide AI models and agents through complex, multi-step research workflows involving mathematical proofs, algorithm development, numerical experiments, and high-performance simulations.
Validate research results using proof verification, computational reproduction, formal methods, and other rigorous evaluation techniques.
Assess the novelty, correctness, and scientific significance of research outputs against established findings and current literature.
Prepare concise research memos documenting attempted solutions, partial progress, model limitations, and recurring reasoning failures.
Recommend promising research directions, subfields, and open problems suitable for investigation using advanced AI models and computational tools.
Apply critical judgment when reviewing technical work beyond your immediate research specialization.
Help establish evaluation standards that distinguish genuine scientific progress from plausible but unsupported results.
Requirements
Approximately 7–10+ years of active research experience in computer science, mathematical physics, computational physics, or a closely related discipline.
Strong record of scholarly contributions, including publications in leading conferences, journals, or other recognized research venues.
Deep hands-on experience with computational research methods, such as numerical analysis, simulation, algorithm implementation, or high-performance computing.
Demonstrated ability to evaluate technical claims rigorously, verify results, and identify gaps in mathematical or computational reasoning.
Strong familiarity with the research literature and established results in your field.
Excellent analytical, technical writing, and research communication skills.
Ability to work independently, assess ambiguous problems, and communicate findings clearly.
Location: United States; Panama; Guatemala; Mexico; Costa Rica; Canada
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an accomplished Scientific Research Expert with deep expertise in computer science, computational physics, or related theoretical and mathematical disciplines to contribute to an advanced AI research project. In this role, you will work with frontier AI models and agents to investigate open research problems, evaluate theoretical and computational results, and establish rigorous standards for measuring scientific progress. You will help guide multi-step research workflows involving proofs, algorithms, numerical experiments, simulations, and high-performance computing, while documenting model limitations and identifying promising directions for further investigation. Prior AI industry experience is not required; exceptional research expertise and rigorous scientific judgment are the priorities.
SENIORITY: Principal / Research Leader
LANGUAGE: Excellent written English
LOCATION: Remote — Worldwide
Key Responsibilities
Identify and formulate foundational open problems, theoretical bounds, and computational challenges where progress can be rigorously demonstrated.
Guide AI models and agents through complex, multi-step research workflows involving mathematical proofs, algorithm development, numerical experiments, and high-performance simulations.
Validate research results using proof verification, computational reproduction, formal methods, and other rigorous evaluation techniques.
Assess the novelty, correctness, and scientific significance of research outputs against established findings and current literature.
Prepare concise research memos documenting attempted solutions, partial progress, model limitations, and recurring reasoning failures.
Recommend promising research directions, subfields, and open problems suitable for investigation using advanced AI models and computational tools.
Apply critical judgment when reviewing technical work beyond your immediate research specialization.
Help establish evaluation standards that distinguish genuine scientific progress from plausible but unsupported results.
Requirements
Approximately 7–10+ years of active research experience in computer science, mathematical physics, computational physics, or a closely related discipline.
Strong record of scholarly contributions, including publications in leading conferences, journals, or other recognized research venues.
Deep hands-on experience with computational research methods, such as numerical analysis, simulation, algorithm implementation, or high-performance computing.
Demonstrated ability to evaluate technical claims rigorously, verify results, and identify gaps in mathematical or computational reasoning.
Strong familiarity with the research literature and established results in your field.
Excellent analytical, technical writing, and research communication skills.
Ability to work independently, assess ambiguous problems, and communicate findings clearly.
Location: Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity.
Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching.
You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.
Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product.
What you’ll do
Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections.
Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption.
Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content.
Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice.
What you’ll bring
Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context.
Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off.
Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
Comfort working asynchronously across time zones with Sales, Product, and Engineering.
Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security.
If you bring transferable experience in an adjacent domain, we encourage you to apply.
About the team
We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity.
Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching.
You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.
Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product.
What you’ll do
Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections.
Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption.
Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content.
Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice.
What you’ll bring
Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context.
Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off.
Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
Comfort working asynchronously across time zones with Sales, Product, and Engineering.
Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security.
If you bring transferable experience in an adjacent domain, we encourage you to apply.
About the team
We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote.
How GitLab will support you
Be
nefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$166,200
—
$279,900 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Daily Responsibilities Creating high quality illustrations in collaboration with the Illustration Team Lead and other artists on the team. Being responsible for original ideas and composition of illustrations.
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan's mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
⭐️ THE INSURANCE PRICING & BUSINESS ROLE IN BELGIUM ⭐️
The role is to:
- Price and shape offers with our sales teams for large corporates and public institutions,
- Act as a trusted technical advisor in client meetings,
- Design insurance products that fit member needs and regulation,
- Support account managers in renewing our most strategic clients, including indexation and loss-ratio conversations.
In Belgium, recent missions include:
- Build winning products and pricing strategies to unlock new segments
- Bring insurance expertise to help us sign the largest customers in Belgium, including public tenders
- Strengthen our competitiveness through coverage and price trade-offs
- Work with engineers to build tools to create tailored insurance offers at scale
- Be part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries.
⭐️ IS IT YOU WE'RE LOOKING FOR? ⭐️
You may be a great fit for the role if:
- You have 3+ years of experience in an actuarial, pricing or underwriting role, ideally on health, hospitalisation or group insurance
- You are fluent in English and Dutch; French is a strong plus
- You combine a scientific background (actuarial sciences, statistics, mathematics or data science) with an analytical, structured and fact-based way of working
- You are comfortable navigating technical, data, legal and business questions with clients and internal teams
- You are excited to bring technical expertise into a business-centric context, and are at ease with ambiguity
- You have a builder mindset: you continuously identify opportunities to improve and scale processes and tools
- You communicate in a clear, structured and to-the-point way in English (written and spoken)
- You are willing to deeply change the insurance industry and challenge the status quo
For this role, we are looking to hire within the C1-E level range. It is based in Belgium with remote work flexibility.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Поддерживать команду контроля качества по всем запросам, связанным с Way4. Предоставлять подробные объяснения процессов, конфигураций и рабочих процессов Way4 в рамках Acquiring Platforms, чтобы обеспечить эффективное планирование и выполнение тестов.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE:
A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation.
As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else.
This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them.
You might be early in your career, building apps on the side, or looking to turn your product knowledge into a more customer-facing job. You don’t need to have held this exact role before. You do need to know RevenueCat well, enjoy talking to people, and have good judgment about what would actually help them.
We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years. You’ll also help shape how the Product Expert team works as it grows.
What you’ll be responsible for:
- Make a great first impression. Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us.
- Turn product knowledge into practical guidance. Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves.
- Help straightforward adoption move forward. Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress.
- Recognize the right next step. Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design. Connect support questions and people who aren’t ready yet with the appropriate team or follow-up. Understand (and tell people) when RevenueCat is not right for them.
- Make handoffs easy for the customer. Keep clear notes on goals, requirements, open questions, and next steps. Stay responsible for follow-through until the next owner has picked up the conversation, so the customer doesn’t have to start over.
- Help us improve the experience. Share recurring questions and feedback with the team. Turn what you learn into better demos, resources, and playbooks, and help us see where conversations or handoffs get stuck.
What you’ll need to be successful:
- Strong, hands-on knowledge of RevenueCat. You can show how you’ve used the product and explain it in your own words. We care about what you understand and can demonstrate, whether you learned it at work or through your own projects.
- Curiosity about the app business. You want to understand how developers build products, make money, and grow, and how RevenueCat can help.
- Clear, friendly communication. You listen carefully, ask useful questions, write concise follow-ups, and explain the same idea differently to a developer, founder, or growth lead.
- Technical common sense. You’re comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level. You can recognize when a question needs an engineer and bring them in with useful context.
- Commercial common sense. You can spot a promising opportunity, understand why timing and fit matter, and recommend a useful next step without making every conversation a pitch.
- Ownership and follow-through. You can manage several conversations, keep your notes and commitments straight, and make sure people hear back from you.
- The ability to work remotely and keep learning. You communicate proactively, ask for help when you need it, and can work hours that meaningfully overlap with customers and teammates in your region.
We’re more interested in your product knowledge, judgment, and helpfulness than a particular degree, job title, or number of years on your résumé.
Ideally, you:
- Have built or shipped an app using RevenueCat, including a side project or Shipaton entry.
- Have helped people through support, community participation, teaching, demos, or another customer-facing role.
- Have experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers.
- Enjoy improving a process or creating a resource that makes the next person’s job easier.
What success looks like:
Within the first month, you’ll:
- Deepen your RevenueCat knowledge, shadow customer conversations, and learn how Sales, Support, and other parts of the business work together.
- Start handling conversations with support from the team and learn when to bring in a specialist.
- Host one of our bi-weekly demo stream, for a live audience of customers and prospects.
Within the first three months, you’ll:
- Independently run the inbound discovery conversations and demos in your coverage area.
- Help people get started and make well-qualified handoffs with clear context and next steps.
- Build a reliable follow-up rhythm and agree with the team how we’ll measure response quality, opportunity progression, and adoption.
Within the first six months, you’ll:
- Be a trusted source of product guidance for prospects and teammates.
- Show how your work helps people move from interest to a useful next step, and use feedback and data to improve the experience.
- Contribute reusable guidance that helps the team handle common questions and situations more effectively.
Within the first twelve months, you’ll:
- Have helped establish how the Product Expert team runs discovery, demos, follow-up, and handoffs.
- Help new teammates get up to speed and bring customer insight into how we improve the product and our processes.
- Be building deeper expertise around your interests and strengths, with a foundation that could lead toward Sales Engineering, Account Executive, or Customer Success work over time.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We are looking for a Software Development AI Technical Expert to serve as the department’s designated AI specialist and lead the responsible evaluation, adoption and practical application of AI across Software Development and Software Quality Assurance.
The role will research emerging AI technologies, support experimentation and pilot projects, and translate successful solutions into practical tools, standards and development practices. You will provide technical guidance on AI-enabled development, code quality, security, AI advocacy, capability building and impact measurement.
You will work closely with Software Development and Software Quality Assurance teams to develop practical, responsible and measurable AI-native ways of working that improve productivity, quality, security and innovation.
The main responsibilities of the position include:
Act as the subject-matter specialist for AI-enabled Software Development and Software Quality Assurance, maintaining current knowledge of large language models, AI development tools, AI agents and emerging technologies.
Research and benchmark AI applications, tools, vendors and industry practices, assessing their relevance, maturity, limitations, security and potential value to the organisation.
Provide expert advice on the practical and technical application of AI across the Software Development Lifecycle, from requirements and design through coding, testing, deployment and monitoring.
Explore, prototype and evaluate AI capabilities and use cases, defining clear objectives, success criteria, evaluation methods and recommendations.
Contribute to AI pilots from concept through implementation and evaluation, identifying lessons learned, adoption requirements and opportunities for scaling successful solutions.
Support the transition of approved AI tools and practices into Software Development and Software Quality Assurance, including AI code assistants, automated code review, AI-supported testing and intelligent CI/CD practices.
Develop guidance, standards and best practices for the responsible use of AI and AI-generated code, covering quality assurance, security, data protection, intellectual property, maintainability and human oversight.
Establish and monitor measures of AI effectiveness and impact, including output quality, reliability, usability, developer experience, cycle time, defect rates, deployment frequency, test coverage and rework.
Assess the AI maturity of Software Development and Software Quality Assurance teams and recommend practical actions to improve organisational capability.
Support cultural change, knowledge-sharing and upskilling through playbooks, prompt libraries, FAQs, onboarding materials, reusable templates, case studies and communities of practice.
Collaborate with stakeholders across IT, the Group and other departments to identify and assess AI opportunities aligned with business priorities, roadmaps and projects.
Collaborate with AI representatives across the Group to share knowledge and support a coordinated approach to AI adoption.
Maintain relationships with vendors, research communities and industry peers, bringing relevant developments and insights back to the organisation.
Represent the Group, when requested, at conferences, external events and industry forums, contributing to presentations, demonstrations, articles and other technology-related activities.
Main requirements:
BSc/MSc in Computer Science, Data Science, Engineering or a related field, or equivalent practical experience.
At least 7 years of experience in IT engineering roles, including experience in a managerial or leadership role within a Software Development team.
Solid working knowledge of the modern AI landscape, including Large Language Models, AI agents, automation platforms, prompt engineering techniques and practical business applications.
Demonstrated experience modernising or transforming software development lifecycles through AI tooling and automation.
Deep understanding of modern SDLC practices, including CI/CD, DevOps and platform engineering, combined with hands-on experience with AI-powered development tools.
Strong Machine Learning and AI background, with hands-on experience building, prototyping or deploying AI solutions.
Experience contributing to governance frameworks covering quality assurance, security review or intellectual property considerations for AI-generated outputs.
Solid understanding of IT engineering metrics and data-driven measurement of development performance.
Exposure to AI or IT engineering maturity models and experience assessing team capabilities against defined frameworks.
Experience evaluating technology vendors and AI tooling through trials, benchmarking and recommendations.
Experience presenting to and working directly with senior or C-level stakeholders.
Public speaking or conference presentation experience in AI or technology, with the ability to inspire technical and non-technical audiences.
Innovative and curious mindset, with the ability to explore emerging technologies, challenge unsupported claims and identify practical applications.
Proficiency in written and spoken English.
Ability to work independently and collaboratively in fast-paced environments.
Strong analytical and problem-solving skills.
Strong organisational skills, with the ability to manage multiple initiatives and priorities.
Willingness and ability to continuously learn and upskill.
The following will be considered an advantage:
Experience in fintech, trading or financial services.
Experience working with or within an innovation lab or applied research environment.
Experience with AI or IT engineering maturity frameworks.
Experience representing an organisation at external technology events and industry forums.
Benefit from:
Attractive remuneration package
Intellectually stimulating work environment
Continuous personal development and international training opportunities
Attractive relocation package and support for a smooth relocation for you and your family
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Bangkok, Thailand
Workplace: remote
Job Summary
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance
: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data
: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education:
Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job:
Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team. The successful candidate is someone with a deep understanding of legal and regulatory requirements pertaining to the crypto-asset industry in Thailand, and who is excited by the opportunity to apply their existing regulatory experience in an exciting and dynamic business environment.
To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, crypto-assets and the regulatory requirements.
You will have a focus around translating regulatory requirements in Thailand into clear and actionable strategic recommendations, managing relationships and communications between various stakeholders both internal and external to the business.
You will report to the regional Lead, Asia Pacific, within the Regulatory and Licensing department, and work alongside project managers and members of the wider business to execute on licensing initiatives in different parts of the globe.
Responsibilities:
Regulatory Strategy Development:
development and execution of regulatory strategies, identifying preferable market/s in the region from which to operate.
Regulatory Advocacy and Collaboration:
participating in regulatory agency interactions, engaging with relevant regulatory authorities, industry bodies, and policymakers to shape the regulatory landscape for stablecoin issuers, advocating for policies that promote innovation while ensuring safety and compliance.
Policy Analysis and Guidance:
Provide analysis on local regulatory proposals, and advise the business on potential regulatory risks and opportunities, while driving initiatives to influence regulatory frameworks as well as monitoring for change across regulations to ensure proactive compliance.
Regulatory approval process:
contribute to the process of obtaining necessary license approvals in identified markets, where appropriate.
Cross-functional Leadership:
Collaborate with internal teams (e.g., legal, compliance, finance) to ensure alignment with regulatory requirements and to proactively address emerging regulatory challenges.
Minimum of 5 years regulatory experience within the financial services or crypto-asset industry.
Ability to apply knowledge of key regulatory frameworks in Thailand both strategically and operationally and provide direction to resolve complex regulatory issues.
Expertise in preparing regulatory analysis including the preparation and execution of interactions with regulatory authorities, such as regulatory consultation response submissions.
Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions.
Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must have hands-on professional capable of working collaboratively and independently, with excellent verbal and written communication skills
English speaking
University degree
Задачи:
— Управление регуляторной отчетностью
— Управление метриками риска
— Управление проектами, связанными с отчетностью
Требования:
— Знание BAIS, COREP, FINREP, AnaCredit
— Опыт работы с регуляторной отчетностью и обработкой данных
Условия:
— Гибридный формат работы в городе Unterschleißheim
Location: United States
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking Family Medicine Physicians to support the training and evaluation of next-generation AI systems using their primary care expertise. You will review medical records, assess AI-generated clinical content for accuracy and safety, and apply evidence-based medical judgment across preventive, acute, and chronic care. This role offers an opportunity to improve AI performance in real-world healthcare scenarios. Prior AI experience is not required.
LOCATION:United States — Remote
SENIORITY:Experienced Physician
Key Responsibilities
Review inpatient clinical documentation, including histories and physicals (H&Ps), progress notes, and discharge summaries.
Assess documentation for clinical accuracy, completeness, and alignment with the patient encounter.
Adjudicate ambiguous, conflicting, or inconsistent clinical information using sound medical judgment.
Identify and categorize clinically significant errors, omissions, and discrepancies by severity.
Apply structured review rubrics and quality criteria consistently across cases.
Provide concise, well-reasoned written explanations supporting review decisions.
Contribute to the improvement of documentation review guidelines and quality standards.
Requirements
Active MD degree.
Based in the United States and appropriately licensed to practice medicine in the U.S.
Hands-on clinical experience in family medicine or primary care settings.
Broad knowledge of common acute and chronic conditions, preventive care, and patient management across different age groups.
Strong understanding of evidence-based clinical guidelines and standards of care.
Excellent written and verbal communication skills.
Strong attention to detail and the ability to assess clinical information critically and consistently.
Location: Australia
Workplace: remote
Overview
Are you passionate about languages, writing, and quality evaluation? We are launching an exciting language evaluation project and are looking for Chinese-speaking experts to join our team.
What you will do:
Identify realistic search-related failures where an AI model provides inadequate responses. Create search queries, test them, document what went wrong, and write instructions and evaluation criteria for correct answers.
Common issues: local relevance, source quality, outdated information, language mismatches, incomplete answers, and region-specific inapplicability. Testing multiple queries before finding failures is expected.
Project Details:
- Start Date: ASAP
- Duration: Ongoing Project.
- Commitment: 20 hours per week.
- Job Type: Freelance contract.
- Location: Remote, Australia
- Rate: $40 per hour.
Requirements:
- Research skills — ability to find and verify information from multiple sources; comfort navigating different websites, databases, and documentation
- Critical thinking — Can spot contradictions between sources, identify outdated information, and recognize when something doesn't apply to a specific locale/context
- Attention to detail — Can catch nuances in language, local variations (prices, regulations, requirements), and edge cases
- Problem-solving mindset — Comfortable iterating and testing when things don't work; doesn't get frustrated by trial- and-error
- Domain knowledge — Ideally someone with background in research, quality assurance, compliance, or similar work that requires precision and source verification
- Writing clarity — Can articulate instructions and rubrics clearly so others understand the logic behind their reasoning
Locale knowledge — Deep familiarity with their specific locale (local regulations, business practices, cultural nuances) is valuable for spotting region-specific failures
Задачи:
— Разработка и оптимизация стандартных операционных процедур (SOP) в техническом, бумажном и видеоформатах;
— Создание моделей оценки операционной эффективности и стабильности ключевых показателей (KPI);
— Участие в командах Kaizen для анализа горных работ и предложения решений по устранению несоответствий;
— Обеспечение экспертной и методологической поддержки для сертификации наставников и обучения персонала (Nordgold и подрядчиков) по трехэтапной методологии;
— Проведение операционных аудитов, контроль корректирующих действий и обеспечение строгого соблюдения норм безопасности и технических регламентов;
— Поддержание эффективной коммуникации со всеми заинтересованными сторонами проекта и управление технической документацией.
Требования:
— Высшее образование в области горного дела;
— Опыт работы не менее 2 лет в подземном горном деле (бурение, взрывные работы, погрузка и развитие шахты);
— Навыки обучения сотрудников, продвинутый уровень владения MS Office;
— Свободное владение английским и французским языками;
— Ответственное отношение к безопасности, способность работать в удаленных и сложных условиях, отличные коммуникативные навыки.
Location: Anywhere in Belgium; Anywhere in France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION ⭐️
Taking care of our clients is at the heart of our business. Our User Care Experts are on the frontline to answer our members (via chat, email and phone), solve their problems and offer an amazing customer experience.
- Helping our members - Your first mission will be to deal with our members' requests in a meaningful, delightful and timely manner. Your goal is to be transparent, accurate, clear and helpful to our members. After all, we are dealing with a crucial subject — their health — and we are committed to offering them exceptional service.
- Improving Alan - As a User Care Expert, you’ll also have the opportunity to work on projects next to answering our members. The focus of these projects depends on your interest and background. We expect you to help us implement better processes and tools, and to contribute to improving our product. This will involve analysing what you see, identifying areas for improvement and making suggestions on what we can do better.
- Grow and learn - At Alan, we are dedicated to learn as much as we can. It's not every day that you can join a fast-growing company, tackling an obsolete sector by putting the member at the heart of it all. You will become an expert in healthcare and insurance, and help new members of the great healthcare team.
- Pioneering - The 🇧🇪 care team today is still relatively small. However, we have bold ambitions and will grow quickly. You will be involved in building, nurturing and enhancing our care team on a daily basis.
⭐️ JOIN THE 🇧🇪 CARE TEAM ⭐️
You will be a good fit for the role if you:
- Have 2+ years of experience in: a customer-support role; or education; or communication
- Are bilingual English + Dutch
- Have a passion for caring for members, and solving their problems
- Love written communication
- Are comfortable with computers and technology in general
- Have a very empathetic mindset
- Are motivated and entrepreneurial
- Have an enthusiasm for teamwork, learning and teaching
- Bonus points if you know how the Belgian healthcare system works — we will teach you if you don’t. 😉
Everything else you know is a plus! We want our team to be made up of a diversity of experiences and backgrounds.
Do you want to get a glimpse of the team? ⬇️
Watch Elouiza's video or click on the name of Eva https://www.youtube.com/watch?v=ONiDgphIqII or Jules https://www.youtube.com/watch?v=FsBJqd_SsRg to hear their testimonials 👀
Good to know:
- For this opportunity, we are aiming to hire full time and within the A1-B1 level range https://alan.com/en/careers/a/salary-equity.
- Insurance is a regulated profession and requires all agents in contact with the public to pass a basic insurance knowledge test within their first year of exercise (some exemptions apply). This exam is covered by Alan ; reach out to us to know more!
🌍 HOW WE WORK
- Location: You must be legally eligible to work from Belgium or France.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Vietnam
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Thailand
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
УдалённоIndia; Australia; Japan; Singapore; Philippines; New Zealand
УдалённоUnited States; Panama; Guatemala; Mexico; Costa Rica; Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom; Comfort working asynchronously across time zones with Sales, Product, and Engineering
УдалённоRemote, United States; Comfort working asynchronously across time zones with Sales, Product, and Engineering; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
УдалённоAmericas; EMEA
ГибридLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations; Attractive relocation package and support for a smooth relocation for you and your family
УдалённоleadBangkok, Thailand
География найма не уточнена
Vietnam; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Thailand; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger