Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India
Job Summary
We are seeking a highly skilled
IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer
with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing.
The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills.
Key Responsibilities
Design, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutions.
Analyze customer requirements and translate them into scalable technical solutions.
Customize IBM Watson AIOps and NOI components to meet customer-specific operational requirements.
Develop and maintain Netcool Impact policies for:
Event enrichment
Event correlation
Event suppression
Event automation
Scenario-based event processing
Business logic implementation
Create policy-driven workflows to reduce alert noise and improve operational efficiency.
Integrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfaces.
Configure and customize IBM Netcool OMNIbus ObjectServer and probes.
Develop automation workflows using IBM Watson AIOps Event Manager.
Perform event mapping, event normalization, and event enrichment.
Implement topology-aware event correlation where applicable.
Develop dashboards, reports, and operational views.
Troubleshoot and resolve issues related to IBM Watson AIOps and NOI components.
Optimize system performance and improve event processing efficiency.
Prepare technical documentation, solution designs, implementation guides, and operational runbooks.
Provide technical support during implementation, testing, and production rollout.
Work closely with customers, architects, and support teams throughout the project lifecycle.
Requirements
Required Technical Skills
IBM Technologies
IBM Watson AIOps
IBM Netcool Operations Insight (NOI)
IBM Netcool Impact
IBM Netcool OMNIbus
IBM Event Manager
IBM Agile Service Manager (ASM)
IBM Cloud Pak for AIOps (preferred)
Development Skills
Netcool Impact Policy Development
JavaScript (Impact Policies)
SQL
REST APIs
XML / JSON
Shell Scripting (Linux)
Python (preferred)
Integration Skills
SNMP
Web Services
REST API Integration
JDBC
Kafka
Webhooks
Message Queues
Infrastructure Knowledge
Linux Administration
Red Hat OpenShift
Docker / Kubernetes
Networking Fundamentals
TCP/IP
SSL Certificates
Required Experience
5+ years of experience with IBM Netcool products.
3+ years of experience with IBM Watson AIOps or IBM Cloud Pak for AIOps.
Proven experience developing Netcool Impact policies.
Experience implementing event correlation and event automation solutions.
Experience integrating enterprise monitoring platforms into IBM NOI.
Strong troubleshooting and debugging skills.
Experience working in production support environments.
Experience with customer-facing solution implementation projects.
Preferred Qualifications
IBM Watson AIOps Certification.
IBM Netcool Certification.
Experience with OpenShift and Kubernetes.
Experience integrating ServiceNow, Maximo, or enterprise ITSM platforms.
Knowledge of DevOps, CI/CD, and automation tools.
Familiarity with AI-driven event analytics and anomaly detection.
Soft Skills
Excellent analytical and problem-solving skills.
Strong verbal and written communication.
Ability to work independently and as part of a team.
Customer-focused approach with strong stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent industry experience will also be considered.
Preferred Candidate Profile
The ideal candidate should have deep expertise in IBM Watson AIOps and Netcool technologies, with a proven ability to develop customized solutions and Netcool Impact policies that automate event management, reduce operational noise, and address complex customer requirements. Experience in designing scenario-based event correlation and automation workflows within enterprise environments is highly desirable.
Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India
Location: European Union
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a
Data Manager
on a contractor basis.
Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career!
The Data manager will be responsible for leading data management (DM) activities for clinical trials including database set up, study conduct and close-out. The Data manager will work collaboratively with a cross functional team to maintain project timelines and to deliver high quality DM deliverables. Key responsibilities may include, but are not limited to:
Lead Data management activities and ensure study deliverables meet timelines and quality standards.
Review of Clinical research documents (e.g. protocols, Case Report Forms).
Create and review electronic Case Report Form (eCRF) specifications.
Develop critical DM documents such as the Data Management Plan, Data Validation Plan, eCRF Completion Guidelines, Data Entry Guidelines and Data Review Plan.
Develop edit rules/checks, query logic and query messages.
Develop User Acceptance Testing Plan and perform testing on data entry screens and edit checks.
Create and provide training to the clinical team and sites.
Perform ongoing data review/reconciliation activities and provide metrics and patient trackers to monitor data clean up.
Perform database lock/unlock and freeze/unfreeze activities as appropriate for statistical review, interim analysis, and final database lock.
Coordinate the archiving of study databases and related documents
Create Data Transfer Specifications and perform external vendor reconciliation.
Perform SAE reconciliation.
Work to maintain/improve client satisfaction by ensuring high quality service, communication and management of clinical data.
Qualification
Bachelor’s degree in clinical/pharmacy biological/mathematical sciences or related field or nursing degree.
Atleast 3 years data management and/or related work experience in a pharmaceutical industry.
Working knowledge of Clinical research and clinical trial process and related regulatory requirement and terminology.
Strong knowledge and experience in several Electronic Data capture systems such as Medidata Rave, Oracle InForm, OpenClinica and Medrio.
Perform duties in compliance with SOPs, GCP and ICH guidelines.
Ability to prioritize and to adapt quickly in fast-paced and changing industry conditions.
Ability to lead a study or data management team independently.
Proactively drive quality and efficiently to meet timelines and milestones to deliver high quality data management deliverables.
Excellent verbal and written communication skills.
Proficient in the use of Microsoft office(Outlook, word, excel, powerpoint, etc)
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-DNP
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Senior Statistical Programmer Consultant
to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Main Job Tasks and Responsibilities:
The
Senior Statistical Programmer Consultant
is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks
Key Responsibilities:
Responsible for supporting the Programming deliveries of a clinical study or project.
Implements statistical programming aspects of the protocol and the clinical development program.
Ensures high quality is built into own deliverables and the quality delivered by other programmers.
Programs independently with high efficiency and quality.
Writes and/or implements specifications and oversees completeness of relevant documentation.
Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function.
Ensures compliance with standards and automation usage.
Plans and support team activities and tasks.
Communicates and escalates risks within the assigned studies and/or projects.
Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader.
Education and Experience:
Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience.
Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology.
Good understanding of the clinical drug development process.
Strong communication skills and coordination skills.
Current knowledge of technical and regulatory requirements relevant for the role
Ability to proactively manage concurrent activities within a project
Proficient ability to influence relevant stakeholders on programming-related items
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #senior#contract
Location: Dubai, United Arab Emirates
M1 CONSTRUCTION L.L.C is seeking a qualified Structural Engineer to join our engineering team. The successful candidate will be responsible for assisting in the design, analysis, and supervision of structural elements in construction projects to ensure safety, reliability, and compliance with industry standards.
Key Responsibilities:
Assist in structural design calculations and prepare design drawings for various projects.
Review and interpret engineering documents, plans, and specifications.
Collaborate closely with architects, contractors, and project managers to ensure integrated project execution.
Conduct site visits to monitor construction activities and ensure compliance with design specifications.
Support preparation of technical reports and project documentation.
Assist in resolving any technical issues related to structural engineering during construction.
Requirements
Bachelor’s Degree in Civil or Structural Engineering.
Minimum 3 years of experience in structural engineering roles, preferably within the UAE construction industry.
Knowledge of local building codes, regulations, and standards.
Proficiency in structural analysis and design software such as STAAD Pro, ETABS, or equivalent.
Strong skills in AutoCAD and other drafting tools.
Good communication and teamwork abilities.
Benefits
- Visa provided
- Health Insurance provided
- Competitive salary
Location: Dubai, United Arab Emirates
We are seeking a proficient
Mechanical Design Engineer
to join our engineering team. The candidate will be responsible for designing, developing, and optimising mechanical systems and components for various construction projects, ensuring compliance with industry standards and project specifications.
Key Responsibilities:
Develop detailed mechanical designs, drawings, and specifications for HVAC, plumbing, and other mechanical systems.
Use CAD and BIM software (AutoCAD, Revit, SolidWorks) to prepare layouts and 3D models.
Collaborate with multidisciplinary teams to integrate mechanical designs with architectural and structural layouts.
Conduct engineering calculations and simulations to verify design viability and performance.
Review and revise designs based on project requirements, codes, and client feedback.
Ensure all designs comply with local regulations and industry standards.
Coordinate with contractors, and suppliers to support project execution.
Participate in site visits to monitor installation and resolve design-related issues.
Requirements
Bachelor’s degree in Mechanical Engineering or related field.
Minimum 5 years of experience in mechanical design engineering, preferably in the construction industry.
Proficiency in CAD and BIM software such as AutoCAD, Revit, and SolidWorks.
Strong knowledge of mechanical systems including HVAC, plumbing, and fire protection.
Familiarity with local building codes and regulations.
Excellent analytical, problem-solving, and communication skills.
Ability to work collaboratively in multidisciplinary teams and manage multiple tasks effectively.
Previous experience with a consultant.
Benefits
Competitive salary.
Official UAE employment status.
Comprehensive medical insurance coverage.
Location: Domestic
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis seeks a highly experienced Strategic Advisor Consultant to support capture and business development across opportunities within the U.S. Department of State’s Office of the Under Secretary for Public Diplomacy and Public Affairs (R) and its family of bureaus and offices. The Advisor will help Dexis assess and pursue potential requirements for executive-office support, staffing and human capital services, acquisition support, and other public diplomacy program and professional services. Working closely with the Federal Civilian Account business development team and teaming partners, the Advisor will refine our understanding of client needs, validate opportunity status and acquisition plans, and facilitate appropriate strategic introductions throughout the capture and bid process.
This is a 1099 consultant position with a limited, part-time commitment on an as-needed basis. It will be based remotely in the continental United States, with periodic meetings in the Washington, DC area as needed.
Responsibilities
Provide current strategic insight into R’s priorities, organizational environment, staffing and operational needs, and decision-making processes across its bureaus and offices.
Advise Dexis leadership on market positioning and client engagement strategies for professional services opportunities across R.
Help the capture team understand the R organization, including key leadership, executive-office and bureau stakeholders, program managers, end users, and acquisition officials who shape requirements and procurement decisions.
Assess whether anticipated opportunities are likely to proceed and validate planned solicitation timelines, funding, acquisition strategies, contract vehicles, competitive approaches, and potential small-business or other socioeconomic set-asides.
Provide insight into relevant incumbent contracts, contractors and personnel, likely competitors, and potential staffing or teaming considerations across R opportunities.
Validate customer needs across staffing and human capital services, acquisition support, administrative and management support, public diplomacy program support, and other professional services.
Support development of credible staffing and teaming strategies, including identification of senior leaders and subject matter experts with experience serving R bureaus and offices.
Assist the team in gathering market and cost intelligence, including realistic compensation and rate information for anticipated labor categories and any required cleared personnel.
Identify and facilitate appropriate introductions with relevant stakeholders and other knowledgeable individuals throughout the capture and bid process.
Identify critical intelligence gaps, test capture assumptions, and provide candid guidance on opportunity prioritization, competitive positioning, risks, and solution development.
Participate in periodic strategy sessions and serve as a trusted advisor across multiple opportunities throughout the pre-solicitation, capture, and bid phases.
Qualifications
Minimum 10 years of experience supporting U.S. Government programs, with
significant experience
working with or supporting the U.S. Department of State.
Recent, direct familiarity with the Office of the Under Secretary for Public Diplomacy and Public Affairs and its bureaus and offices, including executive-office, bureau, or program operations, is required.
Deep understanding of how R bureaus and offices work together, manage resources, and define, procure, oversee, and evaluate professional services requirements is required.
Relevant professional relationships with current or former R officials and/or contractors supporting R bureaus and offices are strongly preferred.
Experience with one or more relevant service areas, such as staffing and human capital, acquisition support, administrative and management support, or public diplomacy program support.
Demonstrated ability to provide actionable client, incumbent, competitive, acquisition, staffing, and pricing intelligence while exercising appropriate discretion and judgment.
Demonstrated experience navigating the federal procurement process and the dynamic government contracting environment.
Demonstrated track record of engagement with senior government officials, executive-office or bureau leaders, program stakeholders, acquisition personnel, or contract leadership.
Prior experience advising capture or proposal teams targeting Department of State public diplomacy or related professional services opportunities is strongly preferred.
Discretion, professionalism, sound judgment, and a strong sense of integrity in facilitating client-facing interactions and handling sensitive business information.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Canada
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Formula/Product Compliance Associate Consultant
with
HYBRID
option in
CANADA
for
12 months CONTRACT
, to join one of our major consumer products clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture.
We are currently seeking a
Formula/Product Compliance Associate Consultant
to support regulatory compliance for cosmetic products across global markets.
Position Summary:
The Formula/Product Compliance Associate will be responsible for ensuring that all cosmetic formulas and finished products comply with relevant global regulations. This role involves reviewing ingredients, formulas, and raw material documentation to ensure products meet applicable regulatory, safety, and brand standards.
Hybrid Model: 2 To 3 days a week
Location:
351 Hillmount Road, Markham, ON L6C 2S3
Key Responsibilities:
• Review cosmetic product formulations for compliance with international cosmetic regulations (e.g., US, EU, Canada, APAC, LATAM).
• Evaluate ingredients against global regulatory lists (restricted/prohibited substances, concentration limits, etc.).
• Maintain and update formula and ingredient databases with regulatory and safety data.
• Support the preparation of Product Information Files (PIFs), Safety Assessments, and regulatory dossiers.
• Collaborate with R&D, Product Development, Quality, and Regulatory Affairs teams to support product launch timelines.
• Monitor changes in regulatory requirements and proactively communicate updates to relevant stakeholders.
• Maintain accurate and organized documentation for audits and regulatory inquiries.
Qualifications:
• Bachelor’s degree in a technical field such as Life Sciences, Chemistry, Biology, Biochemistry, or a related Physical Science.
• Minimum of 1 year of relevant experience in regulatory affairs, product compliance, or cosmetic formulation.
• Familiarity with cosmetic regulatory frameworks (e.g., EU Cosmetic Regulation, U.S. FDA Cosmetic requirements, INCI nomenclature).
• Detail-oriented with strong organizational and analytical skills.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office Suite; experience with regulatory databases a plus.
Preferred Qualifications:
• Experience supporting global cosmetic regulatory submissions (e.g., EU CPNP, UK SCPN, US MoCRA).
• Knowledge of raw material and formula compliance systems or databases.
• Exposure to claims review and product labeling compliance.
#LI-PB1 #LI-Hybrid #Contract
AI:
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Vacancy:
This posting is for an existing vacancy.
Open Date: 22/10/2026
Close Date: 06/12/2026
ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity. We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301.
We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection.
The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.
Canada Pay Range
$20
—
$23 USD
Задачи:
— Работа в роли функционального консультанта Dynamics 365 Supply & Operations и Supply Chain.
— Участие в проектах консалтинговой команды в секторе коммунальных услуг.
Требования:
— Сильная функциональная экспертиза в Dynamics 365 S&O и Supply Chain.
— Отличные навыки общения на английском языке.
— Готовность к работе в рамках контракта минимум на 12 месяцев.
— Возможность работать удалённо, кандидаты из Индии приветствуются.
— Работа по часовому поясу Великобритании.
Условия:
— Полностью удалённая работа.
— Контракт на минимум 12 месяцев.
— Работа с консалтинговой командой в секторе коммунальных услуг.
Location: Tokyo
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. This dynamic role is a strategic hybrid, combining the technical ingenuity of a
Solutions Consultant
with the implementation mastery of a
Professional Services Consultant
. Your mission is to serve as a trusted advisor for Wrike Japan’s high-value clients, bridging the gap between complex business challenges and transformative digital solutions. By leveraging deep expertise in Wrike’s platform, you will design, demonstrate, and deploy high-impact workflows that maximize ROI and drive long-term organizational success.
Your Impact:
Strategic Evangelism:
Articulate the value of Wrike’s core workflows (Campaign Management, PPM, Creative Production, etc.) to prospective and existing clients.
Pre-Sales Excellence:
Partner with Sales to navigate complex scoping, conduct technical discovery, and deliver tailored demos that map Wrike’s capabilities to unique business needs.
End-to-End Implementation:
Lead the full customer journey—from initial design and configuration to rollout and adoption monitoring—ensuring a seamless transition and rapid time-to-value.
Cross-Functional Leadership:
Collaborate with Product, Marketing, and Engineering teams to influence the product roadmap and develop short-term workarounds for unique client requirements.
Mentorship:
Act as a workflow expert, coaching junior team members on consulting best practices and technical delivery.
Your Qualifications:
Education:
B.S. in Computer Engineering, Software Engineering, or equivalent practical experience.
Experience:
3+ years in Sales/Solutions Engineering and 5+ years in project management or SaaS-based consulting.
Workflow Expertise:
Deep understanding of Project Portfolio Management (PPM), Client Service Delivery, and Product Lifecycle Management.
Technical Proficiency:
Experience working with
APIs
to create integrated ecosystem solutions and automated workflow environments.
Methodology:
Formal certification in project management (Agile, PMI, Prince2, or Lean) and a firm grasp of
Change Management
principles.
Communication:
Exceptional presentation skills with the ability to handle objections and influence executive-level stakeholders.
Standout Qualities:
Advanced Education:
An MBA or relevant Master’s degree.
Certified Presenter:
Prior
Demo2Win
certification or formal sales demonstration training.
Wrike Insider:
Previous experience as a Wrike Power User, Administrator, or Consultant.
Ecosystem Architect:
The ability to position Wrike within complex tech stacks, ensuring interoperability with third-party tools.
Innovative Problem-Solver:
A creative mindset that thrives on "unsticking" complex processes and designing non-traditional solutions.
Team Dynamics:
You will join a high-energy, collaborative team in Japan that sits at the intersection of Sales and Customer Success. Reporting to the regional leadership, you will work closely with Account Executives to win new business and Technical Account Managers to ensure long-term health. We pride ourselves on a culture of
accountability, empathy, and collective winning
—where we put the team and the customer first.
Our Work Style:
Wrike is a pioneer in the collaborative work management space, and we "drink our own champagne" by using our platform to manage every project and milestone.
Hybrid Flexibility:
A blend of in-office collaboration and remote focus.
Tech Stack:
You’ll live in
Wrike
,
Salesforce
, and various integration platforms.
Methodology:
We lean heavily into
Agile
and
Lean
principles to remain iterative and fast-moving.
The Wrike Edge:
Unlike competitors, we focus on deep vertical integration—offering specialized Solution Deployment Packages that solve specific industry pain points out of the box.
Benefits & Perks:
18 Company Holidays + Paid Vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health & Accident Coverage
Life & Long-Term Disability Insurance
Corporate Pension w/ Wrike Contribution
Commuter Allowance
Your recruitment buddy will be
Tripti Sachan
, Senior Recruiter.
#LI-TS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT US
Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
ABOUT THE ROLE
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
WHAT YOU'LL ACHIEVE:
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING:
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you have a strong interest in the evolving AI landscape, stay closely attuned to industry trends and developments, and are curious and willing to adopt AI tools to work smarter and deliver better results.
- Native or bilingual level fluency Japanese and business-level English proficiency across speaking, listening, and reading, including the ability to support team members with global communication
NICE TO HAVES:
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
- Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
As a Senior Technical Solutions Consultant, you'll play a key role on our Global Support team, helping customers solve complex technical challenges across CaptivateIQ's platform. You'll take ownership of challenging issues involving calculations, configuration, data modeling, integrations, and product functionality.
Location: Istanbul
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
In Türkiye we are not only represented as a global brand, but also as a local manufacturer. Our facility covers over 8,000 m² and produces millions of devices, representing a full range of Ajax products.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Business Analysis & Process Design:
Elicit, analyze, and formalize business requirements for warehouse logistics; design and document AS-IS and TO-BE processes.
SAP EWM Configuration:
Set up and maintain warehouse structures, storage types, storage bins, warehouse tasks/orders.
RF & Mobile Operations & Scales:
Configure and optimize Radio Frequency (RF) framework processes and mobile scanner workflows on the warehouse floor, manage resources.
Master Data & Migration:
Manage warehouse and product master data, prepare data migration templates, and oversee data load validation.
Integration & Cross-Module Alignment:
Ensure seamless integration between SAP EWM and connected modules/systems (S/4HANA, MM, SD, TM (ASR), MSF (DMC), manufacturing/shop-floor systems).
Technical Collaboration:
Author functional specifications and user stories for ABAP developers (enhancements, BAdIs, custom logic), write FDS and validate technical deliverables.
Testing & Quality Assurance:
Be an owner of a warehouse BPMN processes, be able to design test scenarios, execute integration testing, facilitate User Acceptance Testing (UAT), and manage defect resolution.
Implementation & Hypercare:
Drive EWM deployment phases: customizing, cutover readiness, go-live support, and hypercare.
User Enablement & Support:
Create user manuals, SOPs, and training materials; conduct training sessions for warehouse key users and operational teams.
Good understanding
ABAP -
debugging/reading skills.
Requirements:
Experience:
4+ years of hands-on experience as an SAP EWM Consultant in implementation or warehouse automation projects.
Domain Knowledge:
Deep understanding of core warehouse processes: Inbound, Putaway, Picking, Packing, Outbound, Internal Movements, and Physical Inventory.
System Expertise:
Proven experience configuring SAP EWM structures, strategies, and RF mobile transactions.
Education:
Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, Supply Chain, Economics, or related fields.
Language Proficiency:
Upper-Intermediate or higher English proficiency (spoken and written) for cross-functional communication with international teams; fluent Turkish.
Soft Skills:
Strong analytical mindset, proactive problem solver, and excellent stakeholder management skills.
Join Ajax Systems!
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to professional services firms across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with professional service firms, holding companies, law firms and advisory firms. You'll leverage your consultative sales expertise in the professional services sector to propel revenue growth while becoming a trusted partner to professional services stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in client delivery, research and analysis, and knowledge management. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with professional services decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the professional services sector. Navigate complex professional services firms to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to professional services procurement cycles, vendor risk assessment, and budgeting processes to meet and exceed revenue quotas. Analyse professional services market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within client delivery teams, creative and strategy functions, research and knowledge management, and business development. Collaborate cross-functionally to differentiate our offerings for professional services applications
Navigate complex professional services stakeholder ecosystems including executives, partners and practice leaders, IT departments, risk and compliance functions, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from users and conveying professional services market needs. Provide insights that strengthen our value proposition for professional services
Continuously refine the professional services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimise sales productivity and consistency
You may be a good fit if you have:
8+ years of B2B Enterprise sales experience in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within professional services firms and securing strategic deals by understanding both technical requirements and professional services use cases
Demonstrated ability to navigate professional services organisational structures and procurement processes, building consensus among diverse stakeholders including executives, partners and practice leaders, and IT departments
Extensive experience negotiating complex agreements within professional services procurement frameworks, vendor risk and third-party assurance policies
Proven experience exceeding revenue targets by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various professional services audiences, from practice leads and delivery teams to senior partners
Deep understanding of professional services buying cycles, decision-making processes, and key pain points, including the client confidentiality and regulatory obligations firms operate within
A strategic, analytical approach to assessing the professional services market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications. You feel strongly about ensuring frontier AI systems are developed safely and ethically for professional services use
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£280,000
—
£330,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
We are growing! We are currently looking to hire an experienced
Account Manager (Luxury Consultant)
for our office in
Singapore
where you will be based.
Who we are:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing
You will join a dynamic and fast-paced environment and work closely with our global teams to develop strong and long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful client presentations to executive and board level stakeholders. Here, passion, integrity and “can-do” attitude are always top of mind. Your daily tasks will involve:
Collaborating with luxury and premium brands to help them transform and drive business impact through customer experience.
Maintaining and nurturing your client portfolio by offering white glove service and added value.
Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
Managing the entire account including stakeholders, internal departments, budget, and the quality of deliverables.
Project Management- proposal, execution and delivery of projects.
Delivering insightful and engaging face-to-face presentations to C-level executives.
Requirements
What you will bring along
This role requires a passion about the luxury industry and customer experience. It also requires strong organization skills as well as past experiencein a client-facing role. You should also have the below:
Bachelor’s/ Master’s Degree in Administration, Business, Management or related field.
4 + years of work experience preferably in retail and / or in a client-facing role (B2B).
Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing).
Analytical aptitude- ability to examine data to make meaningful inferences and analysis.
Leadership skills (externally – ability to lead a meeting and internally – ability to take lead on a project).
Excellent team player with a great sense of collaboration.
Consulting skills- ability to challenge a client brief and to ask meaningful questions.
Excellent interpersonal skills.
Time management- ability to manage time and resources effectively in a deadline-driven environment.
Fluency in English (verbal and written). Fluency in Mandarin will be considered an advantage.
If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.
To know more about us, please visit our website:
https://www.cxg.com
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth - bridging deep technical expertise with business context and painting the vision of what’s technically possible. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.
This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone.
What you'll do at Figma:
Lead and motivate a diverse team of Solutions Consultants across AMER
Participate in customer and prospect meetings alongside your team
Assist in continual training and development, including mentorship, hiring, and career growth
Work cross-functionally to help define and execute our technical pre- and post-sales strategy
Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
Monitor team performance and support them in exceeding their goals
We’d love to hear from you if you have:
3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
While it’s not required, it’s an added plus if you also have:
Practical experience using or working with Figma
Experience working across multiple time zones
Knowledge of light scripting, querying, or prototyping
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$185,600
—
$316,800 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We're looking for a CRM Integration Consultant to join our Delivery organization and bring deeper expertise in the home-services CRM platforms our customers use. Our customers' use existing CRM configurations to support workflows like booking, scheduling, and dispatch.
In this role, you'll work closely with our Delivery and Technical Account Management teams to review customer CRM setups, troubleshoot booking and capacity challenges, and help customers optimize their existing workflows. You'll also work directly with customers to resolve more complex configuration and integration issues, share best practices, and support successful implementations.
We're looking for someone with deep, hands-on ServiceTitan experience who understands how home-services businesses operate and enjoys solving technical and operational challenges. This is a hands-on, fast-paced role where you'll work directly with customers to navigate complex CRM configurations, troubleshoot issues, and drive them to resolution quickly so implementations can keep moving.
WHAT YOU'LL DO
- Serve as Avoca's internal CRM expert, initially focused on ServiceTitan, supporting Implementation, CS, Support, and Product.
- Review and optimize customer CRM configurations, including booking, scheduling, dispatch, and capacity workflows.
- Work directly in customers' CRM environments, with their authorization, to troubleshoot issues, make configuration changes, and resolve implementation blockers.
- Troubleshoot CRM integration issues, including booking failures, sync mismatches, and configuration-related challenges.
- Train internal teams and customers on CRM best practices, common workflows, and troubleshooting.
- Partner with Product and Engineering to identify recurring issues and improve integration functionality.
- Develop repeatable configuration guides and processes to reduce implementation delays and improve efficiency.
WHAT YOU'LL BRING
- 3+ years of hands-on experience configuring and administering ServiceTitan, ideally within a home-services business or consulting environment.
- 2+ years of relevant experience preferred or Home Service industry knowledge and experience (preferred)
- Strong understanding of CRM booking, scheduling, dispatch, capacity management, and related configuration workflows.
- Experience troubleshooting complex CRM configurations, identifying issues, and making changes directly within customer systems.
- Ability to work independently, manage multiple customer requests, and resolve technical issues quickly.
- Strong communication skills and experience working directly with customers and cross-functional teams.
- ServiceTitan certification preferred, but not required.
- Experience with other home-services CRMs (Housecall Pro, PestPac, FieldEdge, etc.) or SaaS integrations is a plus.
WHO YOU ARE
- Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.
- Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously.
- Autonomous, self-directed, and comfortable working with ambiguity.
- A proactive and effective communicator.
- Collaborative, organized, and efficient.
- Comfortable with travel to customer sites and occasional visits to our NYC or Santa Barbara offices.
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected base salary for this role is $120,000 - $150,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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Tokyo; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ГибридmiddleTokyo, Japan
ОфисIstanbul
London, UK
Singapore
This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone; Experience working across multiple time zones