Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Facilities Operations Associate to support the day-to-day operations of our Boston headquarters. This role is critical in ensuring a safe, efficient, and high-performing workplace environment that reflects WHOOP’s culture. As a member of the Facilities team, you will partner closely with the Workplace Experience team to deliver a seamless, high-quality in-office experience while supporting the operational needs of a growing organization.
RESPONSIBILITIES:
- Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution
- Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards
- Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution
- Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts
- Partner with cross-functional teams to address workplace needs and improve overall employee experience
- Help maintain organized systems, documentation, and reporting related to facilities operations
- Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance
- Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages
QUALIFICATIONS:
- 1–3 years of experience in facilities, office operations, hospitality, or a related field
- Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.)
- Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion
- Effective communication skills and ability to collaborate across internal and external teams
- Comfortable working in a fast-paced, in-person environment
- Available to work outside of core business hours when needed
- Ability to work both independently and collaboratively across teams
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $50,000 - $90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step in as a foundational trailblazer redefining how Docebo partners with its most ambitious enterprise customers. You won’t just be answering questions, you’ll be the platform authority paired with Customer Account Executives to design, build, and deploy high-impact solutions directly in live environments. This is your chance to write the playbook from the ground up, harness next-generation AI workflows, and turn complex customer challenges into pure platform magic.
⚡ THE DAY-TO-DAY
- Lead the Charge: Serve as the go-to platform authority and trusted expert, stepping into high-stakes customer scenarios to run deep discovery, architect creative answers, and build live configurations that solve problems no one else can.
- Architect the Future: Own scoped customer projects end-to-end, translating complex business objectives into measurable platform value, increased adoption, and long-term business outcomes.
- Supercharge with AI: Build, tune, and deploy custom AI agents, shape intelligent Enterprise Knowledge collections, and craft AI workflows tailored to how our customers actually work.
- Bring Ideas to Life: Deliver compelling, context-rich product demonstrations that showcase the art of the possible and partner closely with CAEs to drive organic platform upsells.
- Empower for the Long Haul: Provide world-class documentation, clear architectural rationale, and thoughtful enablement so customer admins feel fully confident running their environments long after launch.
- Write the Playbook: Partner directly with Product, Engineering, Solutions Architecture, and Professional Services to channel valuable field feedback and establish reusable implementation patterns for the entire team.
🌟 YOUR SUPERPOWERS
- Deep Industry Craft: 4+ years of customer-facing SaaS experience in Solutions Consulting, Professional Services, Implementation, or LMS Administration with hands-on platform configuration expertise.
- Relentless Curiosity & Problem-Solving: A natural instinct to ask the deeper questions, bypass surface-level requests to uncover root business needs, and craft practical, high-value workarounds when others hit a wall.
- Technical Fluency: A solid working knowledge of foundational web and enterprise technologies—including HRIS/CRM ecosystems, basic APIs, iPaaS, HTML, and CSS.
- Magnetic Storytelling: Polished demo chops with the ability to bridge the gap between technical nuance and executive business value for diverse stakeholder audiences.
- Data & Project Acumen: Sharp scoping, prioritization, and analytical instincts to turn raw platform usage data into actionable customer recommendations while effortlessly juggling multiple accounts.
- Pioneer Mindset: High comfort with ambiguity, strong emotional intelligence to navigate complex org dynamics, and genuine excitement for building an operating model from scratch.
✨ BONUS POINTS
- EdTech & Learning Expertise: Deep domain knowledge in learning technology (SCORM, xAPI, content models, or corporate L&D/HR Tech ecosystems).
- AI Builder Experience: Practical, hands-on experience building custom AI agents, structuring knowledge collections, or orchestrating automated AI workflows.
- Global Perspective: Proven track record supporting multi-region enterprise customers across varied time zones, or working proficiency in additional languages.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Culver City, CA, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re looking for a commercially driven Account Manager to manage and grow a portfolio of SMB customers. You’ll build strong client relationships, understand their business needs, and help them get the most value from our platform while driving renewals, upsell opportunities, and long-term retention.
This is a hands-on role where you’ll take ownership of your accounts, identify opportunities for growth, and work closely with internal teams to improve the customer experience. We’re looking for someone proactive, commercially minded, and comfortable working in a fast-paced SaaS environment.
Base salary: $80,000–$90,000
Commission: Uncapped commission on top of base
Work arrangement: Hybrid, 2–3 days per week in our Culver City office
What you will do:
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re looking for a commercially driven Account Manager to manage and grow a portfolio of SMB customers. You’ll build strong client relationships, understand their business needs, and help them get the most value from our platform while driving renewals, upsell opportunities, and long-term retention.
This is a hands-on role where you’ll take ownership of your accounts, identify opportunities for growth, and work closely with internal teams to improve the customer experience. We’re looking for someone proactive, commercially minded, and comfortable working in a fast-paced SaaS environment.
Base salary: $80,000–$90,000
Commission: Uncapped commission on top of base
Work arrangement: Hybrid, 2–3 days per week in our New York City office
What you will do:
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
REJOINS NOTRE JOURNÉE EXCLUSIVE DE RECRUTEMENT ET ACCÉLÈRE TA CARRIÈRE CHEZ ALAN.
Tu as au moins 4 ans d'expérience dans la vente ou la gestion de comptes stratégiques et tu souhaites accélérer ta carrière dans un environnement en hyper croissance, en aidant des millions de personnes à vivre plus longtemps en meilleure santé ?
Le mercredi 9 décembre 2026, Alan ouvre 20 places exclusives pour notre Account Executive et Key Account Management Recruitment Day à Paris. Une immersion unique pour rencontrer nos leaders, découvrir notre méthode de vente unique https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas… et décrocher ton prochain CDI.
Nous avons franchi le cap du million de membres - et ce n’est que le début ! Pour continuer notre hypercroissance, nous ouvrons de nombreux postes d’Account Executives et Key Account Managers en France et tu peux faire partie de l’équipe commerciale qui rendra cela possible. C'est LE moment de nous rejoindre.
POURQUOI PARTICIPER ?
- Viens vivre une expérience unique & décroche ta place parmi la nouvelle génération de Sales leaders chez Alan : un véritable tremplin pour accélérer ta carrière dans un environnement en hyper-croissance.
- Découvre l'univers d'Alan : découvre notre mission et notre vision au contact direct de notre leadership et de nos équipes commerciales.
- Bénéficie d'un process rapide & transparent : avec une réponse sous 48h à l'issue de la journée.
- Plonge au cœur du métier d'Account Executive, Account Manager ou Key Account Manager chez Alan : à travers des études de cas et des échanges privilégiés avec l'équipe.
INFOS PRATIQUES
- 📅 Date de l'événement : Mercredi 9 décembre 2026, de 8h30 à 16h30
- 📍 Lieu : 117 Quai de Valmy, Paris
- ⏰ Date limite de candidature : Mercredi 2 décembre 2026
- 📈 Les étapes :
- Nous examinons toutes les candidatures.
- Si ton profil est retenu, nous t'appellerons pour échanger brièvement sur tes motivations.
- Tu recevras un cas pratique à réaliser depuis chez toi.
- Les candidat(e)s retenu(e)s seront invité(e)s à participer à notre journée exclusive, avec au programme des études de cas et des entretiens.
- Nous partageons notre décision sous 48h, et les candidat(e)s sélectionné(e)s rejoindront l'aventure Alan !
⭐️ TOUT SAVOIR SUR LES RÔLES D'ACCOUNT EXECUTIVE, ACCOUNT MANAGER ET KEY ACCOUNT MANAGER CHEZ ALAN
Ta mission en tant qu'Account Executive
Accompagner les prospects à chaque étape du cycle de vente et les transformer en clients Alan convaincus, en collaborant avec des décideurs de haut niveau : DRH, DAF et dirigeants, tous secteurs confondus.
Ce dont tu seras responsable
- Cycle de vente complet de la prospection à la signature
- Relations stratégiques : piloter les deals et gérer les relations clients clés
- Réaliser des démonstrations produit inspirantes et guider les parties prenantes dans le processus d'évaluation
Important : Nous recrutons des Account Executives pour l’ensemble de nos équipes. Que ce soit en Retail, HCR, secteur de la métallurgie ou des services, nous ferons en sorte que tu rejoignes l’équipe dans laquelle tu t’épanouiras le plus et auras le plus d’impact.
... Ou ta mission en tant qu'Account Manager ou Key Account Manager
Gérer un portefeuille de comptes stratégiques et d’entreprises phares, et construire et entretenir des relations clients solides avec les parties prenantes clés, en adoptant une approche centrée sur le client afin d’identifier les besoins principaux et permettre à nos clients d’atteindre leurs objectifs grâce à Alan.
Ce dont tu seras responsable
- Garantir la réussite de l’onboarding des nouveaux comptes et promouvoir le positionnement d’Alan en tant que partenaire santé afin de générer une adoption massive par les employés et les administrateurs.
- Analyser et présenter des rapports de consommation aux clients lors de revues d’activité (business reviews).
- Etre en charge du cross-sell / up-sell de notre portefeuille afin de répondre aux besoins et irritants des clients et renégocieras les contrats afin de garantir à la fois un excellent rapport qualité-prix pour nos clients et une rentabilité durable.
- Participer à l’évolution de nos produits et services, en portant la voix de nos clients lors des échanges avec les équipes Produit.Gérer un portefeuille de comptes et d’entreprises phares, construire et entretenir des relations clients solides avec les parties prenantes clés, en adoptant une approche centrée sur le client afin d’identifier les besoins principaux et permettre à nos clients d’atteindre leurs objectifs grâce à Alan.
La méthode de vente Alan
Nous avons développé la méthode de vente smart & soft d'Alan https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas.
Au-delà de la vente
En tant que membre de l'équipe Alan, tu pourras :
- Participer à l'évolution de notre produit
- Contribuer à l'amélioration de nos méthodes et de notre stratégie
- Participer aux initiatives de croissance
- Faire partie d'une équipe qui innove constamment
Envie d'en savoir plus sur ce qui rend l’expérience exceptionnelle chez Alan ?
👉 Ecoute le parcours de Lucie Leflour https://creators.spotify.com/pod/profile/kamel-zeroual/episodes/Saison02--Alan--Episode05---Lucie-Leflour-e1rg2u8/a-a8v0grv, Head of Sales chez Alan.
👉 Explore notre approche unique de la vente https://blog.alan.eu/nos-commerciaux-ne-vendent-pas
👉 Découvre le témoignage de Fanny Cibot https://youtu.be/qUHXYGB4big?si=zuUsJWzlV3FeuC_J, Account Executive depuis 5 ans à travers plusieurs équipes.
🎯 CE RÔLE EST-IL FAIT POUR TOI ?
Chez Alan, notre devise est "nous recrutons des personnes, pas des rôles" : nous valorisons les compétences interpersonnelles autant que techniques. Nous croyons que ton potentiel est ce qui compte vraiment.
Tu seras un excellent fit pour rejoindre l'équipe si :
- Tu as au moins 4 ans d'expérience dans la gestion du cycle de vente complet ou de comptes existants incluant des interactions fréquentes avec des C-Levels
- Tu maîtrises parfaitement le français (C2 et plus), et tu as un niveau avancé en anglais
- Tu es organisé(e), structuré(e) et empathique
- Tu as la capacité à influencer, négocier et gérer des deals complexes
- Tu as une compréhension approfondie des leviers de valeur dans les modèles économiques à revenus récurrents
- Tu as une excellente attitude et la capacité de collaborer au sein d'une équipe
- Tu es basé(e) à (ou prêt(e) à déménager à) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes ou Biarritz et travailleras en mode hybride
Prêt(e) à rejoindre notre équipe ?
Nous recrutons dans la fourchette de niveaux B1-E https://alan.com/en/careers/a/salary-equity.
🙌 AVANTAGES & BÉNÉFICES https://alan.com/en/careers/a/salary-equity
Chez Alan, nous croyons qu'être en bonne santé est un besoin fondamental, et cela commence avec nos employés. C'est pourquoi les Alaners bénéficient d'un environnement stimulant et d'avantages garantissant qu'ils sont heureux, efficaces et ne passent que du temps de qualité avec leurs collègues.
Par conséquent, nous offrons :
- BSPCE pour tous. Des packages d'equity généreux complètent ton salaire de base.
- Bureaux flexibles. Espaces de bureaux incroyables dans notre HQ à Paris ou hub de co-working sponsorisé à Bordeaux, Marseille, Lyon ou Annecy, Biarritz ou Nantes.
- Tous les outils dont tu as besoin. Équipement haut de gamme : Macbook Pro, clavier, support laptop, écran, et casque anti-bruit.
- Politique de vacances flexible et horaires de travail flexibles. Organise ton temps comme tu le souhaites.
- Assurance santé complète - prise en charge à 100% pour toi et tes enfants, 90-100% pour les partenaires selon ton pays (contrats permanents uniquement).
- Transport. Avantages de transport spécifiques au pays.
- Opportunités d'apprentissage et de formation. Politique de formation très flexible, livres gratuits et budget pour assister et parler lors de conférences si l'opportunité se présente.
- Croissance personnelle par le coaching : Chez Alan, le coaching n'est pas juste un avantage - c'est au cœur de qui nous sommes. Chaque Alaner est accompagné par un coach dédié dès le premier jour, qui aide à maximiser son impact, nourrir l'engagement, et naviguer les valeurs d'Alan pour développer son plein potentiel.
- Congé parental. Congé parental étendu pour tous les nouveaux parents.
NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES.
Si tu es intéressé(e) par cette opportunité mais ne coches pas toutes les cases, nous aimerions avoir de tes nouvelles. Tout le monde devrait se sentir libre de postuler car cela ne peut qu'apporter apprentissages ou succès.
Si tu t'identifies comme une femme : Savais-tu que les recherches montrent que les femmes postulent souvent, uniquement, quand elles remplissent 100% des exigences ?
Rappelle-toi, il s'agit d'un guide et non d'une checklist.
Nous serons ravis de recevoir ta candidature !
🔖 Consulte nos pages À propos d'Alan https://alan.com/en/about, Medium https://medium.com/alan et Carrières https://alan.com/en/careers, ainsi que notre blog https://alan.com/fr-fr/blog et page Glassdoor https://www.glassdoor.fr/Pr%C3%A9sentation/Travailler-chez-Alan-EI_IE1696043.16,20.htm?countryRedirect=true pour plus d'infos.
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We are looking for a Results-Driven Strategist - someone who views their quota as a commitment and actively seeks to iterate on sales strategies to ensure delivery.
Your deep experience must align with one of our core markets:
Gaming: You have strong knowledge and connections within the gaming industry and excel at value-based selling.
Global Brands & E-commerce: You have direct experience with going-global brands and e-commerce platforms, bringing strong industry connections and an understanding of value-based selling.
You will oversee the complete sales cycle, from identifying target accounts and prospecting to delivering pitches and finalizing contracts. You excel in collaborative settings and demonstrate a strong commitment to team achievement.
What you will do:
- Source and close new business to regularly meet and exceed quarterly sales goals.
- Developing market and product knowledge to drive new customer acquisition.
- Sell SaaS-style platform licenses and customized solutions.
- Quickly understand SensorTower data and platform, and how does it solve needs of their potential customersBuild strategic relationships with decision-makers.
- Prospect potential clients, perform presentations, build proposals, and close deals.
- Track and manage all sales pipeline, opportunity, and account activities in Salesforce
Experience you can bring:
- Strong experience in SaaS solution sales required. We particularly value candidates with expertise in either mobile gaming or brand/eCommerce sectors.
- Consistently meet and exceed sales quotas and can back it up with solid references.
- Deep understanding of how to use data, analytics, and insights to tell a story during the sales process.
- Strong preparation, attention to detail, and ability to execute exceptional work.
- Passionate, hunter mentality, tenacious, and ability to “think on your feet".
- A senior mobile, digital, and SaaS network with a solid reputation and industry contacts.
- Ability to meticulously manage a pipeline, target new accounts, close business and handle follow-up via Salesforce.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Shenzhen, China
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We are looking for a Results-Driven Strategist—someone who views their quota as a commitment and actively seeks to iterate on sales strategies to ensure delivery.
Your deep experience must align with one of our core markets:
Gaming: You have strong knowledge and connections within the gaming industry and excel at value-based selling.
Global Brands & E-commerce: You have direct experience with going-global brands and e-commerce platforms, bringing strong industry connections and an understanding of value-based selling.
You will oversee the complete sales cycle, from identifying target accounts and prospecting to delivering pitches and finalizing contracts. You excel in collaborative settings and demonstrate a strong commitment to team achievement.
What you will do:
- Source and close new business to regularly meet and exceed quarterly sales goals.
- Developing market and product knowledge to drive new customer acquisition.
- Sell SaaS-style platform licenses and customized solutions.
- Quickly understand SensorTower data and platform, and how does it solve needs of their potential customersBuild strategic relationships with decision-makers.
- Prospect potential clients, perform presentations, build proposals, and close deals.
- Track and manage all sales pipeline, opportunity, and account activities in Salesforce.
Experience you can bring:
- Strong experience in SaaS solution sales required. We particularly value candidates with expertise in either mobile gaming or brand/eCommerce sectors.
- Consistently meet and exceed sales quotas and can back it up with solid references.
- Deep understanding of how to use data, analytics, and insights to tell a story during the sales process.
- Strong preparation, attention to detail, and ability to execute exceptional work.
- Passionate, hunter mentality, tenacious, and ability to “think on your feet".
- A senior mobile, digital, and SaaS network with a solid reputation and industry contacts.
- Ability to meticulously manage a pipeline, target new accounts, close business and handle follow-up via Salesforce.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Lithuania; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Kazakhstan; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Turkey; Czechia; Georgia; Kyrgyzstan; Croatia; South Africa
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/d5db35d1-81f0-4140-b61c-f3fb1004c7d1/job%20ad%20visual.png]
Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.
At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us.
THE ROLE
We’re looking for a Marketing & Brand Assistant to join us in growing Hooks & Needles, one of our creative brands built around crochet and knitting
This is a hands-on role for someone who loves staying organized, spotting the little details others miss, and making sure things actually get done. You’ll work across product development, customer feedback, marketing, and day-to-day brand projects, helping keep everything running smoothly and looking for ways to make things better.
Crochet or knitting knowledge is a big advantage here. Understanding the craft helps you get our products, understand our customers, and spot issues they might notice.
🚀 WHAT YOU'LL BE DOING
🧶 Product Development & Shopify
- Help develop and improve products for Hooks & Needles.
- Review patterns, instructions, and content for accuracy and quality.
- Work with creators and internal teams to bring projects to life.
- Help manage our Shopify store.
🔍 Customer Feedback
- Review customer feedback and spot trends, issues, and opportunities.
- Turn insights into ideas for improving products and the customer experience.
📈 Market Research
- Keep up with crochet and knitting trends.
- Research new ideas, products, and opportunities for the brand.
💬 Customer Support & Community
- Help with product-related customer questions and feedback.
- Keep an eye on our online communities and what customers are talking about.
📣 Marketing Support
- Help execute marketing initiatives and campaigns.
- Source creative content and support product storytelling.
🤖 AI & Smarter Ways of Working
- Use AI tools to speed up research, analysis, and everyday tasks.
- Look for ways technology can help us work faster and smarter.
🦊 WHAT WE'RE LOOKING FOR
- Extreme attention to detail - You catch the small mistakes and inconsistencies.
- Organized - You like keeping projects, tasks, and details under control.
- Tech-savvy - Comfortable working with tools like Shopify, Asana, Google Sheets, Claude, InDesign, and other AI tools.
- Independent - You take ownership and follow things through without being chased.
- Adaptable - You handle changing priorities without losing focus.
- Curious - You enjoy learning, testing ideas, and finding better ways to do things.
- Open to feedback - You take feedback on board and use it to improve.
- Crochet or knitting knowledge - A strong advantage, especially when working with patterns and product content.
Experience in e-commerce, product development, or brand management is helpful, but we’re also interested in people who are smart, proactive, detail-focused, and eager to learn.
THE RECRUITMENT PROCESS
Apply - A simple form that helps us know who’s stepping into our world.
Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space.
Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together.
FIXED SERVICE FEE
Up to € 1000 euros after taxes, depending on your skills, competencies, and experience.
❕Please note that this role is based on a contract/freelance agreement.
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours - it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Location: Damascus, Syria
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East.
We are looking for an experienced individual with finance experience that will generate continuous improvement and leanings on how to find and convert scalable sources of potential customers.
Responsibilities:
Support in reconciling supplier balances and resolving discrepancies.
Assist in preparing vendor payments.
Maintain proper documentation of accounts payable records.
Book and record all supplier payments accurately.
Communicate with suppliers to follow up on invoices and payments.
Support the accounting team in month-end closing activities.
Issue debit and credit notes to suppliers when required.
Qualifications:
Bachelor’s degree in Accounting, Finance, or related field.
Strong understanding of basic accounting principles.
Proficiency in Microsoft Excel; knowledge of QuickBooks is a plus.
Detail-oriented with good organizational skills.
Strong communication skills and willingness to learn.
Ability to work effectively in a team and manage tasks in a fast-paced environment.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Paris, Remote
Workplace: remote
As a Product Designer at 360Learning, you will work embedded in a product squad while being a full member of the Product Design team under the governance of the Head of Product Design.
You will join the e-Learning Experience (ELXP) squad, whose mission is to Empower any user to create high-quality and interactive content effortlessly, with AI support.
In this role, you will collaborate daily with Product Managers and Engineers to solve complex product problems end-to-end. You will translate product vision, user insights, and technical constraints into intuitive, scalable, and consistent experiences. Beyond your squad, you will actively contribute to design excellence across the product by participating in shared standards, rituals, and continuous improvement of craft and quality.
This role is designed for a Confirmed Product Designer looking to deepen their impact on a complex B2B product.
What You'll Do
Within 1 month
Onboard into your product squad, the Product Design team, and key cross-functional partners
Understand 360Learning’s product vision, Authoring strategy, and Convexity culture
Get familiar with our tools, design system, and product development processes
Start contributing to your first design initiatives
Participate actively in design critiques and product rituals
Within 3 months
Be a reliable and proactive contributor within your squad
Design and iterate on complex user flows related to content creation, collaboration, and AI-supported features
Conduct or support user research and use insights and data to inform design decisions
Deliver high-quality design solutions from discovery to handoff
Ensure consistency and usability across your scope in alignment with shared design standards
Actively participate in cross-squad design rituals to help raise the overall quality bar
Within 6 months
Own significant parts of the Authoring experience with increasing autonomy
Lead design discussions and workshops with Product Managers, Engineers, and other stakeholders
Contribute to improving design and collaboration processes within your squad
Participate in transversal initiatives such as the design system, accessibility, or shared UX patterns
Develop a solid understanding of 360Learning’s business model, market, and product constraints
Within 12 months
Be a strong reference designer on your scope while contributing to design excellence across the product
Help shape the long-term Authoring experience vision in close collaboration with your Product Manager
Advocate for user-centered design and clearly articulate its value and impact to non-design stakeholders
Support and mentor more junior designers when relevant
Continuously bring thoughtful improvements and innovation to the product
The Skill Set
4+ years of experience as a Product Designer on digital products, ideally in B2B SaaS
Ability to design complex workflows and systems while keeping experiences intuitive and usable
Product thinking and problem-solving skills, with the ability to balance user needs, business goals, and technical constraints
Experience working closely with Product Managers and Engineers in a squad model
High proficiency in Figma, including components, variants, and prototyping
Ability to own a scope from discovery to delivery with growing autonomy
Strong communication skills and ability to clearly explain design decisions
Willingness to contribute to shared design standards and collective design excellence
Fluent English (US/UK) / B2 level or equivalent (FR)
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
Nice to have...
Experience designing authoring tools, editors, or builder-style interfaces
Exposure to LMS platforms or enterprise standards such as SCORM or LTI
Experience or strong interest in AI-assisted or automation-driven product experiences
Knowledge of accessibility and inclusive design principles
Experience contributing to or evolving a design system
What We Offer
Compensation
: Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture
: A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity_360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Head of Product Design
Case Study (to do at home before) with our Head of Product Design and one Product Designer
Clarification Meeting with a Group Product Manager and a Product Designer
Culture Fit Meeting with our VP Product
Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
Work on support cases submitted by Wholesale providers.
Resolve complex customer requests
Assist customers with troubleshooting message deliverability issues and manage escalations with our Carrier partners.
Contribute to existing documentation including to correct errors, the elaboration of details, updates to current standards.
Speak with a customer on the phone in order to troubleshoot support issues or address questions.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack.
File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
3+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
Position requires flexibility in work schedule weekend, swing, and night shifts
Positive attitude and ability to communicate with a wide array of stakeholders
A firm understanding of the technology stacks common to the Web and telco ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote and based in India (Karnataka, Maharashtra, Tamil Nadu, Telangana, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London; Europe
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
As a Senior Frontend Engineer on our Website team, you'll be a co-owner of the platform behind synthesia.io http://synthesia.io: the component library, content model and rendering stack that every page on our marketing site is built from. You'll shape direction and make key technical decisions with the team, likely with a focus area of your own but context across the whole system. This is a hands-on engineering role, and your primary output is high-quality component and schema code, plus the tooling that lets others build with it.
Millions of people visit synthesia.io http://synthesia.io every month, and it is one of the main ways we win new customers. That comes with real responsibility. The decisions you make are seen at scale, and we set the quality bar accordingly.
The defining challenge of this role is composability: a marketing site that marketers, and increasingly AI agents, can build pages with, without breaking design, performance or SEO.
WHAT YOU'LL DO
- Build, scale and evolve our section library: the Astro components, Sanity schemas and design tokens that let us compose marketing pages consistently and accessibly.
- Own the content model. Design schemas that resist misuse, so an editor, or an agent, can build a page that is correct by construction rather than correct by review.
- Take Figma component specs all the way to production: responsive across mobile, tablet and desktop, accessible by default, matching design intent precisely.
- Extend the platform for AI-assisted development, so coding agents can generate on-brand, on-spec sections from a design spec as reliably as a person can.
- Own SEO integrity as a first-class engineering concern: canonicals, sitemaps, structured data, redirects, and no traffic cliffs on launch.
- Raise the bar on engineering standards across the website surface: thorough code review, patterns others can follow, and tests around the parts that actually break.
- Maintain and extend localisation across nine locales and a translation pipeline, so the system works for a global audience.
- Shape the technical direction of the website platform over the next 6 to 12 months, and champion its adoption with the people who publish on it.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- At least five (5+) years as a software engineer, including three (3) at senior level, building front end for content-driven or marketing platforms.
- Real ownership of a content model in Sanity. You've designed schemas other people had to live with, and you have opinions about references vs. embedded objects, when a variant belongs in the schema versus at runtime, and how to stop a section library sprawling. GROQ and Portable Text are familiar territory.
- Deep front-end expertise: expert HTML, CSS and TypeScript, with a strong command of component API design and the developer experience of a shared library.
- You can work end to end. Comfortable owning the server side as well as the front end: SSR, serverless and edge runtimes, API routes, a SQL database, secrets and CI. You should be able to take a feature from schema to component to the route that serves it without handing off, and be happy debugging something that only reproduces in production.
- Solid understanding of responsive design, cross-browser compatibility and web performance, and comfortable building to WCAG 2.2 AA. Accessibility is part of your definition of done, not a separate pass.
- You care that marketing sites are measured, on performance, SEO, analytics events and conversion, and you're happy being accountable to those numbers.
- A strong sense of craft and attention to detail, and the judgement to balance design intent against engineering constraints.
- Strong communication and collaboration skills. You explain your reasoning, review generously, and treat levelling up the people around you as part of the job.
WE’D BE PARTICULARLY EXCITED IF
- Prior experience working on a large SaaS marketing website, at real traffic and with real stakes attached.
- Astro, or another islands or static-site framework.
- Cloudflare Workers, or another edge or serverless platform.
- Experience with AWS Lambda.
- Tailwind CSS v4, and experience working from a token-based design system.
- Experience, or strong interest, in making component libraries and content models consumable by AI agents.
- A strong design sensibility: an eye for visual detail and the judgement to push back on and improve design decisions, not just build them.
- Experience with localisation and internationalisation at scale for a global audience.
- Analytics and tag management implementation: dataLayer events, server-side tagging, getting attribution right without hurting performance.
Location
Our preference is for this role to be based hybrid out of our London, UK office. We can also accommodate remote workers elsewhere in Europe subject to compliance and right to work checks.
Responsibilities:
— Own the transaction monitoring framework for fiat and crypto across the Group, including rules, scenarios, thresholds, and documented rationale.
— Ensure that every product, entity, and payment flow fully integrates with monitoring systems, including new products before launch.
— Manage the entire alert handling process: triage, investigation, escalation, case management, and closure, adhering to SLAs and quality standards.
— Maintain alert and case queues within acceptable limits through capacity planning, rota management, and backlog recovery.
— Supervise outsourced and third-party review capacity, SLA performance, and quality controls.
— Lead rule calibration, effectiveness testing, and automation of manual, low-judgement tasks.
— Lead and develop a team of over 10 analysts, establish SOPs, QA/QC frameworks, and management information for senior leadership.
Requirements:
— Minimum 5 years of experience in transaction monitoring or financial crime investigations, including at least 2 years in a leadership or management role.
— Experience in payments, e-money, banking, or crypto; experience with both fiat and crypto is highly advantageous.
— Demonstrated success in improving monitoring functions through rule rebuilds, backlog recovery, and automation with measurable results.
— Experience in workforce and capacity planning, QA/QC frameworks, and managing operational SLAs, including oversight of outsourced functions.
— Practical knowledge of rule design, threshold calibration, and effectiveness testing.
— Familiarity with UK AML requirements (MLRs, JMLSG), sanctions regimes (UK, EU, OFAC, UN), and PEP screening.
— Comfortable working with data, with the ability to query, interpret, and act; SQL or Python skills are a plus.
— Preferable exposure to France’s ACPR/AMF and reporting to TRACFIN, FINTRAC, or understanding FIU regimes in UAE and Switzerland.
— Experience with blockchain analytics tools such as Chainalysis, Elliptic, or TRM.
— Clear understanding of where automation and AI can assist monitoring versus where human oversight is necessary.
Benefits:
— Real ownership of a core control in a regulated, fast-growing company and leadership of a team of over 10 people.
— Direct access to senior leadership and an open company culture.
— 30 days of annual leave per year.
— 4 wellbeing days and 1 company volunteering day per year.
— Private healthcare, pension, income protection, and life insurance.
— Menopause policy and enhanced parental leave policy.
Applicants must be able to attend the London office at least one day per week.
Location: Germany
About Our Client
Our client is a global IT consulting and digital engineering company specializing in software development, cloud transformation, data and AI, and digital experience solutions.
With an international presence and extensive engineering capabilities, the company supports enterprise clients across multiple industries in designing, developing, and implementing technology-driven business solutions.
Our client is expanding its
Retail & Consumer Packaged Goods (CPG) practice in the DACH region
and is looking for a consultant with deep e-commerce knowledge, technical understanding, and client-facing advisory experience.
The Role
As a Senior Consultant – Digital Commerce, you will help grow our client's Retail & CPG business by translating business challenges into technology solutions and consulting engagements.
This is a
hands-on functional consulting role with a strong technical and pre-sales component
. You will work closely with senior client stakeholders, sales teams, and technical specialists to shape digital commerce solutions, lead discovery workshops, and support new business opportunities.
The ideal candidate understands how different e-commerce platforms and customer-facing technologies work together, can advise clients on the right solutions, and is comfortable collaborating with commercial teams.
Key Responsibilities
Advise Retail & CPG clients on e-commerce, digital customer experience, personalization, customer data and technology transformation.
Translate business requirements into solution concepts, capability roadmaps and target architectures.
Lead discovery sessions and solution design workshops with business and IT stakeholders.
Advise on the integration of commerce platforms, CDPs, marketing technologies, PIM, OMS and other digital commerce systems.
Collaborate with sales and pre-sales teams to identify client opportunities, develop proposals and shape consulting engagements.
Stay informed about DACH retail trends, marketplace dynamics, emerging technologies and changing customer expectations.
Develop reusable consulting assets, including reference architectures, solution frameworks, demonstrations and go-to-market offerings.
Build relationships with senior decision-makers, including CDOs, CMOs, CIOs, and Heads of E-commerce.
Collaborate with regional and global technology teams to support the growth of the Retail & CPG practice.
Represent the company at client meetings, industry conferences, and relevant networking events.
Key Areas of Expertise
We are particularly interested in candidates who understand the broader digital commerce ecosystem and how its different technologies connect.
Relevant areas include:
E-commerce platforms:
commercetools, Salesforce Commerce Cloud, SAP Commerce, Adobe Commerce, Shopify Plus, headless and composable commerce.
Customer data and CDPs:
Salesforce Data Cloud, Adobe Real-Time CDP, Segment, mParticle, Tealium, Bloomreach, first-party data and consent management.
Marketing technology and personalization:
Braze, Salesforce Marketing Cloud, Klaviyo, Emarsys, Dynamic Yield, Algolia, Optimizely and customer journey optimization.
Commerce architecture and integrations:
OMS, PIM, DAM, APIs, system integrations, distributed order management and omnichannel fulfillment.
Marketplaces and retail media:
Amazon, Zalando, Otto, Kaufland, retail media networks, marketplace integrations and D2C business models.
Emerging commerce technologies:
AI-assisted shopping, conversational commerce, GenAI applications, loyalty solutions and digital customer engagement.
Expertise across every platform is not required. What matters most is understanding how these technologies work together and recommending solutions that match clients' business needs.
Your Profile
At least 5 years of relevant experience in e-commerce or digital commerce
, ideally within Retail & CPG.
Background in IT consulting, digital transformation, systems integration, technology services, or digital commerce consulting.
Technical-functional understanding of e-commerce platforms, system integrations, data flows, and digital customer-facing solutions.
Experience working directly with clients, gathering requirements, leading workshops, and developing solution recommendations.
Familiarity with pre-sales processes and the ability to collaborate effectively with sales teams.
Understanding of the DACH retail and CPG market, including major retailers, marketplace dynamics, digital commerce trends, and GDPR requirements.
Ability to communicate complex technology concepts to both business and technical stakeholders.
Professional fluency in German and English.
Willingness to travel approximately 30–40% across the region.
Nice to Have
Previous experience within an IT service provider or digital engineering consultancy.
Experience in technical pre-sales, proposal development, RFPs, or solution shaping.
Existing relationships within the DACH Retail & CPG ecosystem.
Experience developing consulting offerings, reference architectures, or reusable technology accelerators.
Exposure to cloud platforms, data analytics, AI, and custom application development.
Knowledge of retail media, marketplace integrations, pricing and promotion technologies, or loyalty solutions.
What Our Client Offers
A role combining technology consulting, digital commerce strategy and business development.
The opportunity to contribute directly to expanding a Retail & CPG consulting practice in DACH.
Collaboration with international engineering, architecture, and technology teams.
Exposure to enterprise retail and CPG clients and complex digital transformation projects.
Opportunities to shape new consulting offerings and contribute to business growth.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are looking for a Senior GRC Analyst to join our Technical Compliance team and own the recurring risk, vendor, findings, and governance work that keeps Garner’s security program operating well between audits. You will run our risk risk register, manage third party risk, drive security findings to resolution, deliver security training and run the operating cadence of our security governance program. You will partner with all departments across the company so that risks are identified early, decisions are made deliberately, and remediation actually gets done. Our Technology Compliance team safeguards Garner’s sensitive healthcare data and protects the trust of our members, clients, and partners by maintaining a strong control environment and regulatory compliance. The work you do here has a direct impact on our ability to win and retain enterprise customers, expand into new lines of business, and scale securely as we grow.
Where you will work:
This role is open to remote candidates across the U.S. For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week.
What you will do:
Own Garner’s annual information security risk assessment and risk register, driving risk identification, scoring, treatment, and reporting
Manage risk exceptions and prepare risk acceptances for leadership decision
Run third party and vendor risk reviews from intake through approval and periodic reassessment
Own security findings from vulnerability scanning, penetration tests, audits, client assessments, and incidents, tracking remediation with Engineering, enforcing SLAs, and escalating findings that warrant a risk decision
Run our security and compliance training program, including annual security awareness and HIPAA training, onboarding, content refreshes, and completion tracking
Manage the maintenance of our compliance policies, standards, and procedures
Report on our compliance posture to senior leadership
Scale our GRC function with AI and automation, building quick wins and scoping requirements for Engineering to fully automate the rest
What you will bring to the team:
5+ years of experience in GRC, IT risk management, third party risk management, or information security compliance
Experience running information security risk assessments and maintaining a risk register using established methodologies such as NIST CSF or ISO 27005
Hands on experience with vendor risk management and with vulnerability or findings remediation programs in a cloud native engineering environment
Working knowledge of HIPAA and of SOC 2, ISO 27001, and HITRUST requirements
A track record of driving accountability across teams you don’t manage, and the ability to adapt your communication style across engineers, operators, and executives
A GRC Engineering mindset with prior experience using scripting and LLMs to automate repetitive tasks
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Industry certifications such as CISA, CISM, CISSP, CRISC, or ISO 27001 Lead Auditor preferred
Technologies we use:
AWS, Okta, Wiz, Retool, Gitlab, Vanta, Claude
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The target salary range for this position is $155,000-185,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote
Workplace: Remote
ABOUT YOU
You have a knack for solving intricate Software Development problems. You're driven by the idea of writing code that simplifies life for millions of users globally. You're committed to continuous learning and enjoy tackling new challenges. Pair programming, code reviews, and collaborative brainstorming with a team are activities you find fulfilling. You're eager to work alongside developers, prospective customers, account executives, product managers, data scientists, and data analysts. You're a disciplined professional who consistently delivers high-quality code that you take full ownership of, communicates technical solutions with clarity and empathy, and takes the initiative to streamline processes for your team and yourself.
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built on a unique GPT-based architecture made specifically for commerce. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences, from search, to recommendations, to AI Shopping Agents and everything in between. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, Under Armour, home24, Birkenstock and The Very Group. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
ABOUT THE POSITION
As a Software Engineer on the Prospect UI Solutions team, you will play a pivotal role in proving how Constructor will enhance the website discovery experiences for prospects. You’ll work closely with internal Engineering, Product and Sales stakeholders to seamlessly integrate prospective customer data with our services, supporting them to create an optimized and accurate product discovery demo.
In this role, you will:
- Fuel our proprietary AI models: Write JavaScript code to collect data essential for training our AI.
- Leverage Modern Tooling: Utilize AI as a tool to accelerate your fundamental capabilities and knowledge on how to solve problems with software; building solutions that you are proud to call your own
- Seal the deal: Collaborate with Data Analysts and Account Executives to secure deals with prominent e-commerce brands.
- Leverage your tech knowledge: Assist prospects in integrating their data and user interfaces with our services, focusing on ETL and front-end integrations.
- Deliver excellence: Validate the data provided by prospects and ensure the quality of the results returned by our services.
- Empower a sales force: Contribute to the development and scaling of demo infrastructure to enhance the demo capabilities of the Sales team.
- Be a part of the answer: Assist Account Executives by addressing technical inquiries from prospects about our services.
- Elevate the team: Provide support to your teammates through thoughtful code reviews and empathetic problem solving sessions.
- Visualize brilliance: Develop dashboards and alerts using React, Redux, Node, Clickhouse and OpenSearch.
- Innovate with purpose: Implement and test new features for our open-source JavaScript UI libraries and REST clients https://github.com/Constructor-io/.
- Collaborative contribution: Steer cross-team efforts to ensure our prospect's needs are at the forefront of our priorities, making you a key player in our strategic success.
- Champion team culture: Actively foster our team’s sense of community by expanding our roster of Friday team-building games and promoting a culture of empathy, personal growth, and support for others.
This role is ideal for any Software Engineer passionate about search technology, customer-focused solutions, and collaborative development.
REQUIREMENTS
- A minimum of four years of professional experience or relevant academic experience
- Excellent communication and interpersonal skills
- English on C1 level (CEFR) https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale or higher
- Being able to attend regular meetings with teammates between 1400 and 1800 UTC, with working hours ideally starting some time in the range of 0900 and 1200 UTC.
- Strong foundation and experience with server-side and client-side programming languages
- Enjoys interacting with customers and solving new problems daily
- Able to pick up new technologies and design patterns quickly and loves learning them
- Experience with building User Interfaces utilizing front-end frameworks like (but not limited to) React, Vue or Angular
- Proven track record of building UIs with heavy consideration for friendly user experience
- Experience with automated tests like (but not limited to) Cypress, Jest, or React Testing Library
- Experience in JavaScript will be a strong asset for this role, but candidates with a proven Software Development background that demonstrate a willingness to quickly learn the language will also be considered
- Nice to have - TypeScript, Next.js, Tailwind, Storybook, Python and web scraping experience
BENEFITS
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.
- 🎉 Regular team offsites to connect and collaborate
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking a Fraud Operations Manager to help build and lead a team of Fraud Operations Specialists responsible for the efficient and effective execution of fraud detection and prevention strategies across all of Ramp’s products, enabling Ramp’s rapid growth. This role requires the ability to balance people management, process engineering, strategic thinking, and planning. You will utilize data and analytics to lead an efficient team, identify opportunities for improvement, prioritize development, and collaborate with cross-functional teams to operationalize policies, develop tools, and infrastructure that best support Ramp’s operations.
WHAT YOU'LL DO
- Manage and continue building a team of Fraud Operations Specialists who manage & review alerts, conduct investigations, and recover funds through enabling right sized coverage and meeting service level agreements (SLA)
- Develop a deep understanding of Ramp’s risk management policies (underwriting, payments, transactions, credit limit changes, collections) across all products
- Partner with Product, Engineering and Data Science teams to build best in class risk tooling to increase operational efficiency
- Partner with risk strategy teams to create a closed loop process to enhance policies and procedures
- Leverage data and analytics to evaluate and prioritize solutions to improve operational efficiency
- Research emerging fraud trends to innovate on Ramp's decisioning systems and policies
- Help coordinate and respond to incidents through on-call duties as needed – in addition to customer escalations or sensitive case handling
- Partner with Customer Support to educate and create awareness on fraud prevention best practices, identifying social engineering attempts, and support customers
WHAT YOU NEED
- Minimum 8 years of experience in risk management including account takeovers and a broad range of payment related fraud
- Minimum 2 years of experience building and managing teams
- Strong background in process development and improvement
- Investigative and critical thinking skills
- Excellent written and verbal communication skills
- Experience integrating AI into your daily work
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
NICE-TO-HAVES
- Experience with Regulation E, NACHA & Visa Core rules and regulations
- Experience with Zendesk and Retool
- Experience in high growth startups
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридToronto, Ontario; Global Perspective: Proven track record supporting multi-region enterprise customers across varied time zones, or working proficiency in additional languages
ГибридCulver City, CA, US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоLithuania; Bosnia & Herzogovina; Estonia; Spain; North Macedonia; Serbia; Slovakia; Malta; Moldova; Montenegro; Kazakhstan; Portugal; Italy; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Netherlands; Kosovo; Malaysia; Yerevan; Bulgaria; Slovenia; Romania; Poland; Bosnia and Herzegovina; Turkey; Czechia; Georgia; Kyrgyzstan; Croatia; South Africa; Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
УдалённоToronto, Canada
УдалённоWorking remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
УдалённоRemote - India
ГибридseniorLondon; Europe
Зарплата не указана
УдалённоseniorGermany
УдалённоseniorСША; For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week
УдалённоГеография найма не уточнена
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)