Вакансии

Location: Madrid Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. YOUR TEAM: In the role of Customer Success Associate Team Lead, you'll work closely with our customers, accountants, and support agents to ensure the highest quality of service while guiding the team through the nuances of tax filing processes. We're looking for a natural leader — someone positive, driven, and eager to make a real impact in a fast-growing fintech environment. We're a lean operations team, which means we value people who lead by example, roll up their sleeves when needed, and are passionate about both great customer experiences and team development. From day one, you'll need to hit the ground running — deepening your knowledge of our platform, our processes, and the tax landscape, while helping your team do the same. WHO WE'RE LOOKING FOR: Are you a customer support professional with experience leading teams? Do you thrive on improving processes, optimizing customer experiences, and making complex topics easy to understand? If so, we want to hear from you. We’re looking for an Associate Team Lead to help our team operate efficiently, provide excellent service, and improve performance. You’ll track KPIs, give feedback that actually makes a difference, and act as a point of contact for customer support agents. YOUR RESPONSIBILITIES: As our Associate Team Lead, you’ll play a pivotal role in elevating the customer support function. Here’s how: - Team Leadership: Coordinate priorities and workload, monitor service performance, and help the team meet agreed service and quality targets. - Support and handle complex cases: Support agents with difficult customer queries and escalations, helping ensure clear, accurate, and customer-focused resolutions. - Performance Management: Keep an eye on key metrics, hold 1:1 meetings with team members, and provide feedback that helps them grow. - Improve processes: Identify recurring friction in workflows, guidance, and response templates; work with relevant teams to implement improvements. - Cross-Team Collaboration: Work closely with our product and marketing teams to bring customer feedback into the bigger picture. - Training & Development: Ensure the team stays sharp by keeping them up to date with the latest tools, processes, and best practices. - Reporting & Insights: Analyze data, track trends, and share insights to continuously improve customer support. - AI Builder: Leverage and help shape AI-powered tools to streamline support workflows, draft smarter response templates, and reduce resolution times — actively contributing to how we build and iterate on AI within the support function. - Retention opportunity: Identify at-risk customers through support interactions and data trends, working proactively to address pain points, reduce churn, and turn frustrating experiences into reasons to stay — making customer support a key driver of retention. YOUR PROFILE: We’re excited to meet someone who: - Communicates clearly and inspires their team to excel. - Is native in Spanish and fluent in English. - Previous experience in customer service, with at least 1-2 years supervising or managing a customer service team. - Experience with support tools (e.g., Zendesk, Intercom etc) and understanding of CRM systems. - Strong analytical skills to track and improve key customer service metrics. - Demonstrates strong problem-solving skills and a proactive with a passion for delivering great customer experiences. - Is based in Madrid. WHY TAXFIX?  - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture. At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Задачи: — Установление новых отношений для Beamery через целевые продажи по аккаунтам и взаимодействие с ключевыми старшими лицами, принимающими решения в ведущих компаниях — Проведение глубоких переговоров с лицами, принимающими решения, по вопросам стратегии трансформации труда и талантов — Инициирование, ведение переговоров и заключение сделок с крупными корпоративными и средними клиентами — Тесное сотрудничество с командами Demand Generation, Solutions Consulting, Services, Success и старшим руководством для создания индивидуальных предложений и планов успеха для клиентов — Представление интересов крупнейших клиентов и регулярное предоставление обратной связи командам продукта, успеха и маркетинга Требования: — Обширный опыт продаж SaaS/B2B Enterprise программного обеспечения и решений для данных и/или развития нового бизнеса — Хорошее понимание влияния ИИ на рабочие процессы, использование ИИ-инструментов для профилирования аккаунтов, картирования возможностей и организаций, а также создания индивидуальных сообщений ценности — Опыт продаж инновационного программного обеспечения для работы и знание рынка корпоративных HR-технологий (например, ATS, HCM, CRM) — Опыт работы с партнерами, такими как поставщики корпоративных систем (Beamery интегрируется с SAP и Workday), системные интеграторы, консультанты по трансформациям и облачные провайдеры — Умение ориентироваться в сложных организационных структурах, длительных циклах продаж и работе с несколькими лицами, принимающими решения — Успешный опыт привлечения новых клиентов с контрактами на сумму от $500 тыс. до $3 млн (TCV) — Уверенность, инициативность и способность работать в условиях неопределенности с высокой автономией — Отличные коммуникативные навыки и умение рассказывать истории — Лидерские качества и готовность брать на себя ответственность — Способность вести несколько переговоров одновременно на разных этапах и обеспечивать ценность для клиента — Желание обучать и развивать младших сотрудников Условия: — Удаленная работа из США (штаты: Мэриленд, Нью-Джерси, Северная Каролина, Огайо, Пенсильвания, Вирджиния, а также район Остина, Техас) — Медицинская, стоматологическая и офтальмологическая страховка (включая HSA/FSA и EAP) — Пенсионный план 401(k) с соответствием взносов — Оплачиваемый отпуск по уходу за ребенком для сотрудников США после года работы — Возможность заработка комиссионных по результатам работы — Оплачиваемый отпуск, страхование жизни, LTD/STD — Оценочный диапазон зарплаты от $110,000 до $145,000 в год, фактическая зарплата зависит от навыков и опыта Компания поддерживает разнообразие и инклюзивность, создает условия для всех независимо от этнической принадлежности, религии, цвета кожи, сексуальной ориентации, гендерной идентичности, возраста, инвалидности и других факторов. При необходимости возможны разумные корректировки в процессе найма.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for an Account Specialist that will work with our highest value customers, including healthcare, legal, financial services, and real estate. The Account Executive team is a core revenue engine for the organization, and you will play a key part in our continued expansion into these key verticals. You will be responsible for conducting product demonstrations, implementation calls and effectively selling CallRail's full suite of industry-leading products and services to inbound leads. What You'll Do You will conduct product demos for prospects and convert them to free trials Implement net new leads with CallRail’s suite of products and convert them to customers Uncover business initiatives and pain points to map back to our solutions Research and understand various lines of business and personas Sell on Value and Return on Investment vs. technical functionality What You'll Need Proven track record of exceeding quota as a software Account Executive 2 years of software sales experience as an Account Executive; strong preference for marketing technology sales done over Zoom Experience with high volume B2B sales is a huge plus Amazing written and verbal communication skills Expertise in solution-selling, account planning, and forecasting/pipeline management Experience with Outreach is a plus Proficiency using Salesforce and Google Suite Can work as part of a team and/or independently Knows how to navigate a fast-paced environment BA/BS strongly preferred If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Data Products integrates GitLab and third-party SDLC data, and builds the dashboards, APIs, and data products that turn it into trusted, interoperable intelligence for customers and internal teams. This is a 0 to 1 team and we are hiring for a foundational engineering role. That means you bring technical leadership through ambiguity, helping figure out what to build, making the foundational design decisions, and keeping delivery moving while the picture is still forming. You own the full lifecycle of what ships and stand behind it. What you'll bring Proven ability to influence as a Staff owning product or platform systems end to end across multiple engineering and product teams. High agency, i.e finds the owner, clarifies the path, makes the call, and keeps pushing until the work lands. Force multiplier and raise the people and the codebase around them Deep full-stack expertise, including strong proficiency in Go, Ruby and Node . Depth in at least one of analytics and metrics platforms, graph data systems, CDC and warehouse integration. Hands-on experience building production AI-powered tool orchestration. Experience operating multi-tenant systems across SaaS and self-managed deployment. Direct communicator who builds alignment across teams. Bias to write things down and make reasoning legible. What you'll own Architect how GitLab and third-party data is ingested, modeled, and synced into the knowledge graph as a near-real-time graph of the development ecosystem. Lead integration with external systems for business context (Jira, observability tools, Zendesk, ServiceNow), indexed into the graph. Architect the Data Marketplace so customers consume GitLab data through Snowflake, Databricks, and BigQuery with no engineering dependencies. Publish GitLab observability as OpenTelemetry and broker the data-sharing APIs. Define operational readiness for everything the team ships across GitLab.com, Dedicated, and Self-Managed. Translate an ambiguous 0 to 1 problem space into concrete, iterable roadmaps in partnership with Product, Design, and the graph backend team. Resolve cross-team dependencies across graph backend, AI Platform, and Infrastructure without escalating everything upward. Mentor senior and intermediate engineers through design reviews, pairing, and code review. Create organizational leverage through speed. You identify systemic bottlenecks, simplify processes, and design systems that dramatically improve execution velocity. About the team Data Products work across three surfaces: Dashboard and Reporting Framework Builds AI-native dashboard components so customers and internal teams can see engineering health and GitLab's impact across DORA, VSA, AI Impact, SDLC trends, security, and quality, and launch their own custom dashboards on the same framework. Internal Ingestion Ingests third-party data into the GitLab and power tools like Knowledge Graph, building connectors so that signals from systems like Jira, Zendesk, ServiceNow, and observability tools become one queryable, near-real-time graph of the developer ecosystem. External Ingestion External makes GitLab and Knowledge Graph data consumable outside the product, through marketplace listings, data-sharing APIs and SDKs, and co-branded partner products. We are a new team in a highly ambiguous, high-impact space, and we need engineers who can create clarity while building, make practical tradeoffs, unblock cross-team dependencies, and keep pushing until meaningful customer value lands. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Amsterdam Workplace: OnSite ABOUT US Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. ABOUT THE ROLE You'll own design for the heart of Tebi: the point of sale, kitchen display and payment flows that restaurants use every minute of service. On a busy Friday night, one restaurant might run Tebi on an iPad at the bar, handhelds on the floor, payment terminals at the tables, screens in the kitchen and a printer at the pass. All of it has to work together, often for staff who only started that week. A lot of merchants like Tebi because it's as easy to use as a consumer app, so training new staff takes less time. You'll help keep it that way as the product grows. You'll work with a product manager and five engineers, and across teams on the work we share. Some of the problems waiting for you: - Making onboarding so simple that a restaurant can get set up and run its first service with confidence. - Making the kitchen display valuable even for kitchens that still print tickets. As a design team, we want to ship work we're proud of, own our seat at the table, and push the company to aim higher. WHAT YOU'LL DO - Own design for the core aspects of hospitality service. The sales flow on the POS, the floor plan during service, the kitchen display, receipts and cash management. - Make paying the easy part. Checkout, splitting the bill, tips and service charges, settling up, and the terminals staff use to take payment. - Own the design system in the native app. We want the whole Tebi platform to share one design DNA. You'll own how it shows up in our native app: the design system, its components, and the details of how they're built. - Work AI-first and design AI into the product. Prototype in code, ship UI yourself, and help reinvent Tebi to be more helpful and proactive, like setup that configures itself for each restaurant. - Champion our merchants. Get close to the people who run their business on Tebi, and help the whole company understand them too. - Shape what we build. You'll work with the PM and engineers on which problems we take on and how we solve them. - Help the whole team level up. We're a small team, so your experience goes a long way. You'll mentor, give feedback and help other designers do their best work. WHAT YOU'LL BRING - You've led design end to end on a product people depend on, and other designers looked to you on craft. - You make complex things feel simple. Your work holds up for someone using it for the first time, in a rush, with a queue in front of them. - You're at home in the complicated system underneath: states, edge cases, money, and what happens when things go wrong. - You use AI tools in your work, or you're keen to learn fast. It's a requirement of the role, but we don't expect you to be an expert on day one. It's a bonus if you've worked on: - Native apps for tablets, phones or handhelds - Payments or fintech - Products that span several devices or real hardware - Building or running a design system - Hospitality. If you've worked a shift in a restaurant, bar or café, you'll know what the people using Tebi are up against. This probably isn't the role for you if you're happiest designing dense desktop tools for expert users. The person using your work could be on their very first shift. People who succeed at Tebi are independent, curious and passionate about hospitality. If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers. This role is based in our Amsterdam office, with at least three days a week in the office. We can sponsor visas, if you are already based in the Netherlands. BENEFITS - Start-up Equity - Competitive Salary - Lunch Provided in Office - Team building events - Unlimited time off WHAT IS RESTAURANT SOFTWARE? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. HOW WE USE AI AT TEBI We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: United States - Remote Workplace: remote Azul is seeking a Global Channel Operations Manager to join our Global Revenue Operations team. Reporting to the Vice President, Revenue Operations, this role will manage the programs and infrastructure that support Azul’s global channel ecosystem. The Role Our Global Channel Operations Manager will have experience in a high-performing, subscription-based company and a proven ability to support a robust two-tier channel model spanning distributors and resellers. The ideal candidate will prioritize operational readiness, process efficiency, and effective systems. What You'll Do (aka the Responsibilities): Partner with the VP of Global Channel Sales to provide direct day-to-day support of the Azul Channel Team. Own and manage the Channel Partner Program. Administer partner rebates, referral fees, and Market Development Funds (MDF) programs, including payment tracking and processing. Coordinate Azul resources to ensure the highest level of partner engagement. Manage Azul’s Partner Relationship Management (PRM) platform, partner portal and vendor relationship (Impartner). Manage partner data and information within Salesforce.com, including end-to-end ownership of deal registration processes and channel reporting/dashboards. Provide regular (weekly, monthly, quarterly) reporting pertaining to the partner sales and partner ecosystem performance. Manage partner on-boarding process and compliance ensuring easy registration and access to Azul resources and content. Develop, publish and maintain partner training content in PRM, and manage certification data and compliance reporting. Administer partner-facing content platform (Highspot or equivalent) — deal registration guides, price books, program terms & conditions, and partner communications. Manage partner contracting, including reseller, distributor, and referral agreements, using an e-signature/contract lifecycle tool (e.g. DocuSign). Own the partner support ticketing queue (e.g. Jira Service Management), triaging and resolving partner-submitted issues. Support Alliance/Marketplace operations (e.g., AWS, GCP) including listing maintenance and cross-team syncs. Partner with Channel Sales leadership (and Finance, Marketing, and Legal as needed) to implement and continuously improve the Partner Program, including compliance monitoring and incentive/rebate program design. What You’ll Bring (aka Experience, Skills, Education): 5+ years in Sales Operations, Channel Operations, or Channel Management. Demonstrated expertise in providing sales support to multiple levels both within the organization and within a partner/distribution environment. Demonstrated experience managing partner programs. Undergraduate degree, preferred Experience administering a PRM/partner portal platform (e.g. Impartner), Salesforce.com, and a contract/e-signature tool (e.g. DocuSign). Experience with partner enablement or sales content platforms (e.g., Highspot) and, ideally, business intelligence (BI)/reporting tools (e.g., Qlik) and commission/incentive platforms (e.g., CaptivateIQ). Strong written and verbal communication skills, with the ability to clearly and effectively articulate Azul’s value and business practices. Organized, detail- and process-oriented. Self-starter, willing to take a leadership role in driving initiatives in support of the channel with the ability to work effectively in a team environment. Ability to manage multiple tasks and use good judgment in resolving difficult issues. Ability to coordinate Azul cross-department resources to execute a complex sales strategy and drive partner growth. What we Offer ·         Comprehensive compensation and healthcare packages ·         Referral Program ·         Work-life balance, remote-first, paid time off, company shutdown, holidays ·         Work with top experts worldwide whom contribute to the Java ecosystem   Our Culture & Values   ·         Maniacal Customer Focus ·         Innovation & Excellence ·         Initiative & Courage ·         Impact & Influence ·         Integrity & Transparency ·         Diversity, Inclusion & Teamwork   Azul participates in E-Verify. As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.   Employment at Azul is contingent upon the completion of reference and background checks. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is $120,000-$125,000 and is eligible for annual variable pay.  Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.  The range provided is a reasonable estimate of the base salary for this role.

Location: Melbourne, Victoria, Australia Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Responsibilities: Enforce and enhance the company’s anti-money laundering framework, ensuring processes are robust and aligned with regulatory best practice. Operate within agreed service levels and KPIs, balancing regulatory obligations with business efficiency. Conduct targeted risk reviews and assessments to identify vulnerabilities and recommend actionable mitigation strategies. Record, escalate, and report suspicious transactions or activities promptly, ensuring accuracy and timeliness. Partner with internal stakeholders and external bodies to ensure coordinated responses to financial crime risks. Stay current on AML rules, regulations, and industry trends to anticipate changes and guide internal updates. Use analytical tools and digital techniques to identify patterns, trends, and anomalies in client behavior. Requirements: 1–2 years’ experience in AML, onboarding, or back-office functions within the brokerage, trading, or wider financial services industry. Proficiency in data analysis (Excel and similar tools), with strong statistical and reporting abilities. Sharp judgment and a practical approach to resolving compliance and risk challenges. Clear, concise, and structured communication skills, with the ability to present findings to stakeholders. High accuracy and thoroughness in assessing data, identifying risks, and completing regulatory reports. Business-level proficiency in English (B2 CEFR or higher). What Will You Get in Return? • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: (EU) We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Join us as an IT Helpdesk Specialist! Requirements Experience: 2+ years of experience in IT Helpdesk, IT Support, or IT Systems Administration, with practical exposure to networking. L1 IT Support: Hands-on experience providing first-line technical support, troubleshooting hardware, software, connectivity, and user access issues. Networking Equipment: Experience configuring and administering Juniper, Fortinet, and Cisco equipment (routers, switches, firewalls, and wireless APs). Network Security & Protocols: Understanding of Fortinet NGFW, VPNs (IPsec/SSL), BGP/OSPF, VLAN segmentation, and basic network troubleshooting. AAA & 802.1X: Familiarity with RADIUS (FreeRADIUS, Cisco ISE, or FortiAuthenticator) and 802.1X network access control. IT Services & SaaS: Experience supporting and administering corporate SaaS environments, including Google Workspace, Atlassian Suite, Slack, and SSO/IdP solutions. Scripting & Automation: Basic scripting skills (Bash, Python, or PowerShell) and familiarity with APIs / Webhooks for workflow automation (Jira, Slack, CRM integrations). Nice-to-Have: Vendor certifications such as CCNA/CCNP, JNCIA, or Fortinet NSE 4/5. Responsibilities L1 IT Support: Provide first-line technical support to employees, troubleshooting hardware, software, network connectivity, and access-related issues. Ticket Management: Handle incoming IT requests, prioritize incidents, track resolutions, and escalate complex issues to L2/L3 support when necessary. User Access & SaaS Administration: Manage user accounts, access permissions, onboarding/offboarding requests, and basic troubleshooting across Google Workspace, Atlassian Suite, Slack, and SSO/IdP. Network Support: Assist in configuring, maintaining, and troubleshooting Juniper, Fortinet, and Cisco network equipment (routers, switches, wireless APs, and firewalls). Network Security & Access Control: Support VPN connectivity (IPsec/SSL), VLAN configurations, and network authentication systems (RADIUS, 802.1X). IT Operations & Monitoring: Monitor network and IT service health using tools such as Zabbix, Syslog, and SNMP, identifying and escalating potential issues. Workflow Automation: Support the development and maintenance of automation scripts (Bash, Python, or PowerShell) and API integrations between internal services. Incident Management & SLAs: Ensure timely resolution of L1 incidents, maintain service quality, and escalate complex network or infrastructure issues in line with established SLAs. Documentation: Maintain IT support documentation, troubleshooting guides, and internal knowledge-base articles. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays. Health insurance.

Location: Germany Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need! About the VALD Client Success Team Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD. We are looking for someone to join our team in Germany. What you will do As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will: Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully. Build strong relationships with clients through online methods and occasionally face-to-face. Identify client support needs and opportunities for growth. Online client presentations using Microsoft Teams. Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email. Manage multiple assignments and support requests simultaneously while working independently or with other team members. Critical requirements for this role: You must have used VALD Technology extensively in your current or previous role. Have the ability to understand and share the client’s perspective and challenges. Excellent grammar, spelling, and proofreading skills. Demonstrated ability to build positive relationships quickly. The ability to think outside of the box to find appropriate solutions. Adaptable and willing to learn new skills and processes. Become an expert on VALD systems. Have the ability to travel for work. Is this you? We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions. You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have: Empathy Excellent communication skills – both verbal and written. Demonstrated ability to build positive relationships quickly. Attention to detail and a commitment to quality control. Strong critical thinking, analytical, and strategic problem-solving skills. Adaptable and willing to learn new skills and processes. Highly organized with practical time management skills. Prior experience using VALD systems. It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%. If you meet just some of the requirements but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team. Why VALD? VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across various disciplines. Be part of a down-to-earth, inclusive and vibrant team. Regular travel opportunities to get the entire VALD team together for your ongoing development. The latest equipment and remote setup to perform at your best. Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds. Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: United Kingdom Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? You'll own the full sales cycle—prospecting to close—for enterprise and Global 2000 organisations across the UK and Benelux in financial services, telecommunications, energy and utilities, manufacturing, healthcare and life sciences, and enterprise software. Sovereignty and control over where data and models reside are growing priorities across these sectors, and Cohere is well positioned to meet that need with private, on-premise and in-country deployment built for enterprise scale. This is a territory with significant scope to build. You'll shape how we cover Benelux, work closely with our partner ecosystem to extend reach, and take Cohere deeper into UK and Northern European enterprise. Pipeline generation sits with you. This is a hunter role for someone who takes pride in building their own book rather than working leads handed to them. This is a highly autonomous role demanding ownership of multi-million-dollar territories. You'll navigate intricate decision-making processes, educate C-suite stakeholders, and position Cohere as a strategic AI partner. Your insights will directly shape our product evolution, helping us prioritise features that drive enterprise adoption. As a Sr. Account Executive, you will: - Drive net-new customer acquisition across the UK and Benelux via targeted outbound activity, executive introductions, and relationship building with key stakeholders - Support coverage of adjacent Northern European accounts as territory priorities require - Generate and own your own pipeline through disciplined outbound, research and executive prospecting - Be a trusted advisor to customer prospects, deeply understand their challenges & goals, and tailor solutions to drive impact for their businesses - Position Cohere's private, on-premise and in-country deployment options against the data residency, sovereignty and regulatory requirements of UK and European enterprise buyers, including the EU AI Act - Leverage senior-level relationships with executives to drive strategic partnerships and sales opportunities - Align closely with our partners and systems integrators to drive shared revenue and extend reach into target accounts - Work cross-functionally across the business, drawing in the right technical and specialist colleagues as each engagement requires - Collaborate with Cohere's Product and Engineering teams on strategic motions to deliver solutions to large enterprise customers - Collaborate with Sales Development Representatives and Marketing to supplement your own top of funnel activity - Own the full sales cycle – from initial outreach, technical and business validation, through deal close You may be a good fit if you have: - Fluent English; Dutch is an advantage - 10+ years of B2B enterprise sales experience with Global 2000 and large enterprise customers along with experience negotiating & closing transformational 7-figure deals - Depth in at least two of our priority sectors: financial services, telecommunications, energy and utilities, manufacturing, healthcare and life sciences, enterprise software - A hunter mentality - you take pride in generating your own pipeline and are at your best when building a territory rather than managing an inherited one - A proven track record of high performance and exceeding quotas - Fluency with MEDDPICC - you qualify rigorously, can speak to metrics, economic buyer, decision criteria and process, champion and competition on any deal in your book, and keep that detail current in CRM so the forecast holds up to scrutiny - Experience building and maintaining senior-level relationships with executives - Experience selling complex enterprise level solutions, technical products, and private or on-premise deployments (AI/NLP solutions preferred) - Familiarity with UK and European data residency, sovereignty and regulatory requirements as live buying criteria - Experience working alongside channel partners and systems integrators to drive sales cycles and hit shared revenue goals - High tolerance for ambiguity - you'll need to be both a doer and a strategist, comfortable building your own approach rather than working to a pre-set one - Highly organized - this is a high activity role involving multiple team members and you are responsible for keeping everyone on track - Creativity - deal structures can widely vary, strong technical acumen and the ability to creatively structure mutually beneficial partnerships are necessary - Excellent communication skills - you are a great listener, have a knack for understanding what matters most to others & building strong relationships, experienced presenting to a C-suite audience, and feel comfortable speaking to both technical and non-technical customer prospects - Willingness to travel across the UK, Benelux and elsewhere in Northern Europe as required - Existing right to work in the UK FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a pragmatic Global Equity Tax Specialist to join our Tax team. This role is primarily responsible for global equity tax at Checkout.com http://Checkout.com. You will act as the designated equity tax specialist, supported by the Employment Tax Manager, and will provide practical technical advice while improving the processes, controls and data that support equity activity, payroll, reporting and employee communications. The role sits at the intersection of Tax, Equity, Finance, Payroll, People, Legal, Accounting, Data and external advisers. You will help establish clear ownership, translate technical tax requirements into workable processes, and support the resolution of historic and live compliance matters. This is an excellent opportunity for someone who enjoys balancing hands-on technical work with process improvement, remediation, stakeholder management and continuous improvement in a business that values pace, curiosity and better ways of working. KEY RESPONSIBILITIES GLOBAL EQUITY TAX - Act as the key equity tax specialist within the Tax team, providing practical and commercially focused advice on the employment tax treatment of equity arrangements and related events across their lifecycle. - Provide tax input into plan design, country implementation, employee events, cross-border situations, liquidity activity, system changes and other business initiatives. - Assess the tax treatment of equity activity across relevant jurisdictions, including sourcing, apportionment, withholding, payroll and reporting requirements. - Identify when matters can be handled internally and when specialist local advice is required. - Monitor legislative and business changes affecting equity taxation, withholding, reporting and cross-border treatment, translating them into clear actions for the business. PAYROLL, REPORTING AND COMPLIANCE - Work closely with Equity and Payroll to support accurate and timely withholding, payroll processing, payslip reporting, employee funding and downstream reporting. - Maintain or support the global equity tax compliance calendar, coordinating returns, notifications, reporting packs, approvals and supporting evidence. - Review the quality and completeness of equity tax data used for payroll, reporting, tax calculations and compliance submissions. - Identify, assess and remediate historic or live issues, including missing or late filings, incorrect withholding, incomplete reporting, data weaknesses and participant-level exceptions. - Support tax authority enquiries, audits, voluntary disclosures and other remediation activity, coordinating facts and evidence across teams and external advisers. OPERATING MODEL, PROCESSES AND CONTROLS - Build and continuously improve the global equity tax operating model, including ownership, hand-offs, escalation routes, service expectations and control requirements. - Create and maintain practical country guidance, process documentation, decision logs, filing trackers, data specifications, exception logs and evidence trails. - Help develop a scalable and audit-ready approach to managing equity tax across jurisdictions, while maintaining appropriate flexibility for local requirements. - Support the design and implementation of system or process changes that affect equity tax, payroll, reporting or employee communications. STAKEHOLDER AND ADVISER MANAGEMENT - Partner with Finance, Treasury, Payroll, People, Legal, Equity, Accounting, Strategic Finance, Data and other teams so that equity tax considerations are understood early and embedded into business decisions. - Manage relationships with external tax advisers and other providers where required, setting clear briefs, challenging advice and deliverables appropriately, and converting external support into practical internal processes and retained knowledge. - Develop and maintain employee-facing equity tax guides, FAQs and other explanatory materials, explaining tax mechanics clearly without presenting Checkout.com http://Checkout.com as providing personal tax advice. - Provide clear updates on risks, decisions, dependencies, remediation activity and recommended actions to the Employment Tax Manager and relevant stakeholders. WIDER EMPLOYMENT TAX CONTRIBUTION - Support the Employment Tax Manager with wider global employment tax advisory, compliance, risk management and process-improvement priorities where appropriate. - Contribute to a high-performing team culture by taking ownership, sharing knowledge, challenging existing approaches constructively and improving how we work. SKILLS & EXPERIENCE - Significant experience in global equity tax, gained in an advisory and/or in-house environment. - Strong technical knowledge of the employment tax treatment of equity arrangements across multiple jurisdictions, including cross-border employees, sourcing, apportionment, withholding, payroll and reporting. - Practical understanding of how equity tax interacts with payroll, employee data, finance processes and local compliance requirements. - Experience managing or supporting equity tax compliance across multiple jurisdictions, with sound judgement about when local advice is needed. - Experience identifying and remediating compliance gaps, including missing filings, historic withholding issues, late or inaccurate reporting, participant-level issues and weaknesses in data or controls. - Demonstrable experience building processes, controls, documentation, country guidance and operating models in an environment where responsibilities or ways of working are still developing. - Confidence working with data and financial systems, including the ability to interrogate and validate large datasets and use spreadsheets, equity administration platforms, Workday and other reporting tools effectively. - Experience working with external advisers, with the ability to brief, challenge and manage them effectively while retaining ownership of the technical position and business outcome. - Strong communication and stakeholder-management skills, with the ability to explain complex tax issues clearly and influence a wide range of partners. - A qualified accountant or tax adviser, or equivalent professional experience. - Private-company equity experience would be advantageous, particularly where the role has involved complex data, evolving processes, employee liquidity activity or significant change. - Experience in financial services, payments, fintech or another complex, multinational or regulated environment would be advantageous. - An interest in using approved technology and AI-enabled tools to improve quality, insight and efficiency. - Hands-on, curious and delivery-focused, with sound judgement and the ability to balance detail, pace and competing priorities. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Lisbon Workplace: Hybrid ROLE HIGHLIGHTS: - Role: Forward Deployed Backend/DevOps Engineer - Location: Portugal (Lisbon) - Reports to: VP, Forward Deployed Engineering - Working type: Hybrid (On-site at customer locations approx. 50% of time) - Must be eligible and able to attain relevant national and NATO security clearances. - Must be based in-country and native level speaker of the country you're deploying to.   WHY THIS ROLE MATTERS In this role, you are the backend and infrastructure backbone defence and intelligence customers rely on. You deploy ICEYE's intelligence platform into secure (often air-gapped) environments and design the high-performance backend systems that move satellite data at scale — fast APIs, resilient services, tuned databases, automated infrastructure. Our stack: Python and Go services on Kubernetes, PostgreSQL and MongoDB, Terraform and Ansible, CI/CD pipelines that also run offline, cloud (AWS) and on-premises air-gapped clusters, with AI-assisted development as the default. This is a ship-daily role: systems you build run mission-critical workloads analysts use to protect nations. WHAT YOU'LL OWN Platform deployment & operations - Deploy ICEYE's intelligence platform into customer secure environments (on-premise, air-gapped networks, classified data centres). - Install, upgrade and operate Kubernetes clusters and containerised applications (Docker) in customer environments — cloud and on-premises. - Build infrastructure-as-code (Terraform, Ansible) and CI/CD pipelines that work without external internet access, including offline registries and artifact mirroring. - Troubleshoot deployment and production issues in disconnected environments, from the application layer down to storage and networking. High-performance backend systems - Design and build APIs, services and data pipelines that handle large volumes of SAR imagery and intelligence data with low latency. - Connect ICEYE systems to customer C4ISR infrastructure and intelligence tools through robust, well-designed integrations. - Own database design and performance at production scale (PostgreSQL, MongoDB): schemas, indexing, tuning, replication and backup. - Apply caching, queueing and horizontal scaling patterns deliberately — and capacity-plan for fixed on-premises hardware where you cannot simply scale out. Reliability, security & observability - Build monitoring, logging and alerting that work in restricted environments, so problems are found before the customer finds them. - Harden deployments to meet customer security constraints; own backup, recovery and upgrade paths for systems that cannot go down. - Run the infrastructure behind AI workloads shipped by the team — model serving, vector databases, GPU nodes — reliably and repeatably. Customer engagement & rapid delivery - Work embedded with intelligence analysts, operators and customer IT teams to understand operational and infrastructure requirements. - Rapidly prototype and iterate (working systems first, polish later) to address immediate operational needs. - Conduct hands-on training for customer administrators on platform operations. - Feed deployment experience back to ICEYE's product and engineering teams as concrete technical requirements. WHAT WE'RE LOOKING FOR Must-haves - 5+ years hands-on backend engineering building and operating production systems at scale. - Strong programming skills in Python. You write typed, tested services and you are comfortable with async APIs. TypeScript is a plus. - Proven experience designing high-performance backend systems: APIs, distributed services, messaging, caching and databases under real load. Experience with spatial, search, or vector workloads in Postgres is a plus. - Production experience in both cloud (e.g., AWS) and on-premises environments — this role lives in both. - Deep Docker and Kubernetes: deploy, debug, and upgrade clusters — not only consume them. GitOps and infrastructure-as-code experience. Pipelines that can run offline or on an isolated network are a plus. - Observability as a habit: metrics, logs, and alerts are part of done. - Infrastructure-as-code (Terraform, Ansible) and CI/CD experience, ideally including pipelines that run offline or in isolated networks. - PostgreSQL and/or MongoDB at production scale: schema design, tuning, replication, backup and recovery. - Observability as a habit: metrics, logging and alerting are part of done, not an afterthought. - Builder mindset: ship fast, iterate with feedback, and prioritise working solutions over perfect architecture. - Strong communication and customer engagement, able to work embedded with intelligence analysts / military operators. - Strong spoken and written English, able to explain technical concepts to non-technical stakeholders. - Willingness to travel 40–60% to customer sites within the region. Nice to have - Experience in defence, intelligence, or government operational environments. - Deploying to on-prem data centres and/or air-gapped networks, including offline artifact and registry management. - Event streaming and high-throughput data systems (e.g., Kafka or similar) at production scale. - Deeper Kubernetes: operators, service mesh, multi-cluster, storage and networking internals. - Security hardening and accreditation experience (system hardening baselines, audit and compliance in classified environments). - Familiarity with geospatial data, satellite imagery, or remote sensing. - Experience running infrastructure for AI/LLM workloads: GPU scheduling, model serving, vector databases. - Active use of AI-assisted development tools as part of your daily workflow. - Experience in defence tech (e.g., Palantir, Anduril, Scale AI, similar startups). WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at https://www.iceye.comiceye.com http://iceye.com

Location: Canada Workplace: remote About Xsolla Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. About the Role We're looking for a Staff Engineer to own the smart wallet and account abstraction layer of Xsolla's Web3 platform. This is an individual contributor role with outsized technical scope: you'll be the technical anchor for how millions of players get an on-chain account they never have to think about — setting direction, making hard architectural calls, and raising the bar across the org. Concretely, you'll own the account model behind Xsolla ZK, our zkSync-based L2, and the wallet that sits inside Xsolla App. Every player who signs in with Xsolla ID receives a deterministic, non-custodial smart account — derived from their identity claim, identical on every device, with private keys that never leave the client. That account is not a separate "wallet" screen: it is the player's inventory, and it backs minting, gifting, trading on our Bazaar marketplace, Merkle-based reward airdrops, gas sponsorship, and an in-app dApp browser that exposes the same signer to third-party applications through an EIP-1193 provider. You'll own the primitives underneath all of it: the ERC-4337 user operation lifecycle, EIP-7702 delegation, session keys and origin-bound Smart Sessions, paymaster and gas abstraction strategy, and the custody and recovery roadmap — including the move from raw key export to MPC custody. You will own the strategy behind account abstraction, signing, and session management at scale, and evolve our smart account and permissioning model to meet both product and compliance needs. You operate with significant autonomy, but your decisions ripple across teams — so you'll spend real time building buy-in with engineering, product, security, and legal stakeholders, not just designing in isolation. You are technically deep, calm under pressure, and comfortable being the escalation point when production wallet issues get hard — because in this domain, "hard" means a stuck user operation, a drained paymaster, or a signing prompt a player didn't understand. You write the RFCs and design docs that people actually read, and you create leverage for the broader engineering org through documentation, tooling, and mentorship — without needing a management title to do it. Responsibilities Own Smart Wallet & AA Architecture — Own the technical strategy and architecture of our smart wallet platform, covering the account model, signing, session management, and gas abstraction at scale. Design the Account & Signing Model — Design and evolve our ERC-4337 user operation lifecycle (prepare → sign → submit → confirm), EIP-7702 delegation, deterministic address derivation from identity, and the session-key and permission primitives that let players act without a prompt on every transaction. Own Gas Abstraction — Set the paymaster and gas-sponsorship strategy: what we sponsor, how we meter and cap it, how we defend it from abuse, and how it degrades when sponsorship is unavailable. Harden the dApp-Facing Surface — Own the security model where our signer meets third-party applications: EIP-1193 / EIP-6963 provider behavior, origin-bound and policy-versioned sessions, trust tiers, and the transaction and signature confirmation flow. Define what a player is actually approving, and make sure the UI can prove it. Drive Custody & Recovery — Lead the custody roadmap from today's interim mechanisms toward MPC-based custody, and design recovery paths (passkeys, guardians, social recovery) that a non-crypto-native player can complete without losing assets. Drive Cross-Team Technical Decisions — Drive decisions on account architecture, SDK contracts, data modeling, and platform reliability, and build buy-in across the wallet, marketplace, SDK, mobile, and security teams. De-Risk Proactively — Identify systemic risks — key management, signature phishing, reorgs and indexer staleness, bundler and RPC dependencies, contract upgrade paths — and lead initiatives to resolve them before they become incidents. Set Engineering Standards — Define engineering standards, review critical code, contracts, and designs, and create leverage for the team through documentation, tooling, and mentorship. Align with Stakeholders — Collaborate with product, security, legal, and infra teams to align on roadmap and translate business and regulatory needs into well-scoped technical plans. Own Production Escalations — Serve as the go-to escalation point for complex production issues in the wallet and account abstraction domain. What You Bring Account Abstraction & Smart Wallets ERC-4337 Depth — Deep, hands-on understanding of ERC-4337: EntryPoint (v0.6 through v0.8), the UserOperation lifecycle, bundler and paymaster roles, validation rules (ERC-7562), gas estimation and its failure modes, counterfactual deployment, and signature validation for undeployed accounts (ERC-6492). EIP-7702 & the Post-Pectra Landscape — Working knowledge of EOA delegation, its interaction with ERC-4337 EntryPoint v0.8, and the trade-offs and risks it introduces (residual key authority, delegation phishing, storage collisions). Smart Account Implementations — Experience building on or extending production smart account implementations (Safe, Kernel, Biconomy, Coinbase Smart Wallet, or equivalent), and familiarity with modular account standards (ERC-7579 / ERC-6900). Session Keys & Delegated Permissions — Experience designing scoped, time-limited, policy-bound authority: session keys with TTL and contract allowlists, origin binding, permission revocation, and delegated-permission standards (ERC-7710 / ERC-7715). Signature Schemes & Wallet Interfaces — Practical command of EIP-712 typed data, ERC-1271 contract signatures, WebAuthn / passkey (P-256) signers, and the wallet-facing standards: EIP-1193, EIP-6963, EIP-5792 batched calls, ERC-7677 paymaster interfaces. Production Wallet Experience — Experience designing or operating a production smart wallet or account abstraction system serving real users and real value. Production Crypto Track Record Scale in a Major Crypto Organization — Substantial engineering experience at a large crypto product or protocol organization — for example Coinbase, Kraken, Base, Safe, the Ethereum Foundation, Consensys / MetaMask — or a comparable wallet, exchange, or account-abstraction infrastructure team where wallet correctness and custody were core to the product. Operational Judgment Under Value at Risk — You have shipped and operated systems where a bug meant lost funds, and you can talk concretely about the guardrails, reviews, and rollback paths you put in place. Smart Contracts & EVM Solidity & EVM Fluency — Ability to read, review, and write account, paymaster, and module contracts; gas-aware design; upgradeability and migration patterns; working effectively with external auditors. L2 Specifics — Understanding of L2 execution differences and how they affect wallet design: native account abstraction on zkSync-family chains, transaction and fee models, finality and reorg behavior, and RPC and indexer semantics. Backend Engineering Go Engineering — Strong Go (Golang) engineering skills: idiomatic code, concurrency patterns, performance profiling. TypeScript & SDK Design — Ability to design and own client-side SDK surfaces in TypeScript that other engineering teams — internal and external — build on top of. Distributed Systems — Experience with distributed systems and their trade-offs (consistency, availability, failure modes), and with reconciling off-chain state against an authoritative on-chain result. Data & Infrastructure PostgreSQL — Schema design, query optimization, migrations at scale. Kubernetes — Deploying, operating, and debugging services in a k8s environment. Message Streaming — Kafka or NATS — event-driven patterns, consumer groups, at-least-once delivery. Git & CI/CD — Git and modern CI/CD practices. Security Key Management — Hands-on experience with key material in production: platform secure storage (Keychain / Keystore), HSMs, MPC or threshold signing, and the operational discipline around each. Wallet Threat Modeling — Solid grasp of the wallet attack surface: signature and delegation phishing, malicious dApp origins, replay and cross-chain replay, token approval abuse, and paymaster griefing and DoS. Leadership Cross-Team Initiative Leadership — Proven ability to lead multi-quarter technical initiatives across teams. Architectural Influence — Track record of influencing architecture and standards beyond your immediate team. Written & Verbal Communication — You write RFCs and design docs that people actually read. Nice to Have Experience working in the video game industry, building or operating platforms for game developers, publishers, or players Hands-on experience with the zkSync / Elastic Chain ecosystem (ZKsync OS, Matter Labs stack, native AA and paymaster flows, custom L2 operations) Experience with embedded and ecosystem wallet providers or AA infrastructure vendors (thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, Biconomy, ZeroDev, Safe{Core}) — and clear views on where to build versus buy Experience with MPC / threshold custody, social recovery, or guardian-based recovery in a consumer product Experience with NFT and token infrastructure at scale: ERC-721 / ERC-1155 / ERC-20 mechanics, marketplace contracts, Merkle-based airdrop and claim distribution, chain indexing services Contributions to open-source wallet, security, or identity projects — including authorship or review of ERC / EIP standards Familiarity with compliance requirements relevant to crypto consumer products: KYC / AML, geofencing, MiCA, SOC 2, ISO 27001, GDPR data minimization, audit logging Experience with identity and auth integration for wallet derivation (OAuth 2.0 / OIDC, JWT verification, token scoping) Background in platform or infrastructure engineering — building systems other engineers build on top of Experience owning a mobile wallet surface (React Native / Expo, WebView provider injection, native signing UI) Hands-on, up-to-date experience with modern AI tools (e.g. Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work How We Work Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship. Strong written communication is essential — your architectural decisions and designs need to stand on their own and be actionable without you in the room. We value directness, technical depth, and follow-through. In this domain that means saying plainly when a design has custody, security, or reversibility implications, defending your position with evidence, and staying engaged until it's resolved. Where a decision touches player funds or key material, we expect the conservative call to be argued for explicitly rather than assumed. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Требования: — Bachelor's degree in Accounting, Finance, or a related field — 4+ years of accounting experience, preferably in financial services or banking — Good knowledge of Microsoft Excel — SAP is a plus — Experience with invoicing, payment tracking and generating accounting reports — Fluency in English & Russian is required — Greek is a plus

Location: Jerusalem Workplace: hybrid We are looking for a driven Mobile Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences. You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants. This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter. Why join us: Build a major new product line with meaningful ownership and influence from day one. Help shape technology that empowers independent restaurant operators and small businesses. Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence. Competitive compensation, strong benefits, and significant opportunities for growth and impact. What You’ll Do: Own the full product lifecycle - from customer discovery and strategy through launch, adoption, and continuous iteration. Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs. Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences. Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision. Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives. Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption. Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation. Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes. Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization. What We’re Looking For: 7+ years of Product Management experience building and scaling SaaS products. 5+ years of experience leading mobile features and experiences. Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity. Exceptional product discovery, prioritization, and problem-solving skills. Proven ability to simplify complex workflows into elegant, intuitive user experiences. Strong communication and stakeholder management skills , with the ability to influence cross-functional teams and drive alignment. Comfortable operating in a fast-paced, iterative environment with high ownership and accountability. Ability to work hybrid from an NRS office three days per week. Bonus Experience in the POS space. Familiarity with ordering, payments, inventory management, or loyalty. More Benefits: Hybrid / remote work opportunity in our Jerusalem office! Competitive salary and career growth opportunities. Keren Hishtalmut (advanced training fund), pension contributions, and transportation coverage per Israeli law. Really good hardware and workstations. Paid Time Off: 15 vacation days with annual loyalty increases, 2 personal days, and 9 paid public holidays per year. Sick Leave: 18 paid days per year, 100% covered starting from the first day. An exciting and challenging job with talented people around. Referral program – get rewarded for helping us grow the team with talented people. Company-supported online English classes to enhance your professional growth. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.  We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About GDFT Gaming, Developer, and Future Technology (GDFT) are the technology specialists at PlayStation. We build the underlying systems that power core platform capabilities and developer tools. Our mission is to enable world-class gaming experiences by delivering low-level, high-performance technology for PlayStation platforms. The Role We are looking for an engineer to join the GDFT department, working on the design and optimisation of PlayStation’s real-time game streaming technologies. You will contribute to the development of low-latency video streaming systems across current and future PlayStation platforms, working on performance-critical areas spanning frame capture, media pipelines, codec configuration, system services and streaming transport. The role is particularly suited to engineers with a strong C/C++ background and experience working with native video or media systems, including embedded devices, TV firmware, set-top boxes, consoles, or similar. Our work sits at the intersection of product engineering and R&D. Alongside delivering production technology, engineers are encouraged to investigate new approaches to reducing end-to-end latency, improving visual quality and reducing bitrate, using measurement and experimentation to determine where meaningful improvements can be made. What You'll Be Doing Develop, optimise and maintain low-level C and C++ components within PlayStation’s game streaming stack. Investigate opportunities to reduce end-to-end streaming latency across frame capture, buffering, encoding, transport, decoding and presentation. Optimise the use and configuration of hardware video encoders, applying knowledge of codec behaviour and low-latency encoding techniques. Analyse existing media pipelines to identify unnecessary buffering, memory copies, synchronisation delays and other sources of latency. Use software and hardware instrumentation to measure system behaviour, validate hypotheses and quantify the impact of performance changes. Investigate and debug issues across user-space applications, system services and daemon-level components. Prototype and evaluate new approaches to improving streaming quality, latency and bandwidth efficiency. Work with engineers and researchers across the wider organisation on areas such as codec development, rate control, Forward Error Correction and emerging media technologies. Contribute technical findings and recommendations to design discussions, working with senior engineers to determine appropriate production solutions. Collaborate across teams to integrate and validate streaming technologies within PlayStation platform software. Attend periodic in-person workshops or team events, with travel possible a few times per year. What We Are Looking For This is a mid-level opportunity. You should bring some of the following skills and experience: Strong proficiency in C and C++. Experience developing native, performance-sensitive software rather than primarily web or managed application stacks. Experience working with real-time video, media pipelines, codecs or embedded multimedia systems. Practical understanding of video compression and media formats, including concepts such as chroma subsampling, bit depth and colour representation, with familiarity of codecs such as AVC, HEVC or AV1. Understanding of concepts relevant to low-latency video encoding, which may include GOP structures, reference frames, rate control, VBV, quantisation parameters, slices, tiles or hardware codec APIs. Strong debugging, profiling and performance-analysis skills. An ability to investigate complex technical problems, identify likely causes and use evidence and instrumentation to support conclusions. Comfortable working in unfamiliar parts of a large system and developing an understanding of how multiple components interact. An experimental mindset, with an interest in prototyping, measuring and evaluating alternative technical approaches. Ability to contribute to technical discussions and work with senior engineers when deciding how findings should be taken forward. Highly Desirable Skills: Experience in one or more of the following areas would be advantageous; we do not expect candidates to have experience across all of them: Familiarity with techniques for evaluating video codec performance, including bitrate/quality/latency trade-offs and objective or perceptual video quality metrics (such as PSNR and VMAF). Familiarity with compressed video bitstreams and codec signalling, such as NAL units/OBUs, parameter sets, profiles/levels and supplemental enhancement information. Experience developing native video players, media frameworks or codec pipelines on TVs, set-top boxes, consoles, mobile devices or other embedded platforms. Experience configuring or integrating hardware video encoders or decoders. Deeper knowledge of H.264, HEVC, AV1 or other current and emerging video codecs, beyond high-level API configuration, such as reference structures, rate-control behaviour, bitstream structure or encoder-specific optimisation. Experience optimising real-time video for low latency, visual quality or bitrate efficiency. Familiarity with frame capture, graphics presentation pipelines, framebuffers or GPU/CPU synchronisation. Experience identifying and reducing memory copies, queueing delays, memory-bandwidth limitations or other system-level performance bottlenecks. Experience working with system services, daemons, firmware interfaces or other low-level platform components. Familiarity with techniques such as content-aware encoding, region-of-interest encoding, adaptive resolution or frame rate, alternative reference-frame strategies or similar streaming optimisations. Experience with Forward Error Correction or other techniques for improving the resilience of real-time media. Experience with SIMD, vectorisation, cache optimisation or multithreaded performance tuning with instrumentation. Experience with console or embedded systems development environments. Experience with Git, Jenkins or similar CI/CD workflows. Why Work in GDFT Focused on platform-wide technology development Room to explore and innovate within performance-critical system areas Work on cross-regional collaborative projects Flexible and relaxed working environment, with strong support for hybrid work Opportunities for extensive professional development, technical conference attendance, and participation in internal hackathons Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Thessaloniki Workplace: onsite The Role:    We are looking for an Office Administrator who brings energy, initiative, and a positive attitude to our growing team in Thessaloniki. In this role, you will play a key part in keeping our office running smoothly, supporting both our employees and visitors, and contributing to a welcoming, efficient, and well-coordinated environment. The main responsibilities of the position include: Greet visitors, clients, and staff in a friendly and professional manner Manage incoming calls, emails, and correspondence Schedule and coordinate meetings, appointments, and conference room bookings Handle courier and mail services (incoming and outgoing) Maintain and organize digital and physical files, documents, and office records Prepare reports, presentations, and documentation as required Coordinate facility maintenance and IT support requests Assist with travel arrangements, expense reporting and calendar management Order and manage office supplies and equipment inventory Ensure the office space is clean, safe, and well-maintained Liaise with building management, service providers, and vendors Monitor office budgets and assist with invoicing or petty cash handling Main requirements: University degree in Office Administration or any other related field At least 2 years of experience in a similar role Organised and methodical personality, high attention to detail Excellent oral and written communication skills in English Excellent working knowledge of Microsoft Office tools Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Test your edge – Aptitude Assessment Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

— Designing, deploying, configuring, and maintaining scalable monitoring, logging, and alerting platforms for production and beta/test/dev environments; — Operating Prometheus, Alertmanager, Grafana, Fluent Bit, Kafka, Fluentd, OpenSearch, and OpenSearch Dashboards, including upgrades, reliability, availability, capacity, and retention planning;