Location: San Francisco
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
About the role:
Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate.
This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day.
What you will do:
Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes
Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals
Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve
Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability
Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes
Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction
Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market
Who You Are:
You have 10+ years of product management experience, including ownership of complex enterprise software products
Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high
Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds
Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions
Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind
Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects
Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability
Experience with resource management, labor scheduling, or workforce optimization software is a strong plus
Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more
Compensation and Benefits:
Base salary range: $200,000-$300,000, determined by experience and skills. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with a generous company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.
Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
This role is on the Strava Security Team, which exists to protect Strava’s people, business, and data through integrated, proactive security practices.
We work across all security domains, including, but not limited to, product security, vulnerability management, incident response, infrastructure, network, and enterprise security.
We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office – three days per week.
WHAT YOU’LL DO:
- Protect a platform that supports millions of athletes by ensuring Strava’s applications and infrastructure are secure, resilient, and compliant across regions.
- Work closely with engineering, infrastructure, and security teams to design and implement secure architectures and development practices.
- Make a high-leverage impact by shaping how Strava manages application and infrastructure risks in the US and EU, ensuring speed, accuracy, and consistency in remediation.
- Build automated workflows that identify vulnerabilities early, enforce secure configurations, and strengthen our CI/CD and cloud security controls.
YOU WILL BE SUCCESSFUL HERE BY:
- Being highly self-motivated and detail-oriented, with a strong sense of ownership for Strava’s application, infrastructure, and network security posture.
- Driving secure-by-design practices across engineering teams, including threat modeling, architecture reviews, and vulnerability management.
- Embracing the usefulness of generative AI tools and applying them to your daily work.
- Partnering with Engineering and Infrastructure teams to embed automated security checks into CI/CD pipelines and infrastructure-as-code deployments.
- Coordinating incident response, vulnerability triage, and remediation validation in partnership with the global security team.
WHAT YOU’LL BRING TO THE TEAM:
- Bring hands-on experience in application and infrastructure security, including code review, threat modeling, and securing cloud-native environments (AWS preferred).
- Have designed or implemented automated security controls in CI/CD pipelines using tools like GHAS, Snyk, Semgrep, Trivy, etc.
- Understand how to secure containerized and distributed environments, including Kubernetes, IAM, and network segmentation.
- Are comfortable managing vulnerability management programs end-to-end, from detection and prioritization through engineering remediation.
- Are collaborative and pragmatic — able to influence engineering teams through partnership, technical credibility, and clear communication.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
About the role:
Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate.
This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day.
What you will do:
Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes
Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals
Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve
Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability
Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes
Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction
Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market
Who You Are:
You have 10+ years of product management experience, including ownership of complex enterprise software products
Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high
Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds
Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions
Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind
Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects
Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability
Experience with resource management, labor scheduling, or workforce optimization software is a strong plus
Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more
Compensation and Benefits:
Base salary range: $200,000-$250,000, determined by experience and skills. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with a generous company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.
Location: Remote - India
AI Engineer - ASR: PraDigi, a Pratham Initiative
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham reaches approximately 7.5 million children annually across 23 Indian states and union territories and an additional 1 million across 31 countries..
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in Hindi and eight Indian languages; and a suite of LLM-powered chatbots designed for diverse learning contexts: from BaalSakhi for early childhood care, to a skilling interview bot for youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Description of the Role
Pratham International, through its wholly-owned subsidiary in India (PULS Pvt. Ltd.), is looking to hire an AI Engineer for the PraDigi Initiative.
As an ASR Engineer, you will lead the development and deployment of speech recognition systems for automated reading assessment across multiple languages. The engineer will work across the full ASR pipeline: from supervising data collection, annotation, data preparation and model training to decoding, alignment, error analysis, and deployment. This is a hands-on role at the intersection of speech recognition, multilingual NLP, and educational assessment.
Key responsibilities include:
Data Collection and Annotation
Provide technical inputs to speech data collection design, including sampling across languages, dialects, age groups, reading levels, recording environments, devices, and target items to ensure the dataset is representative and useful for model training and evaluation.
Define annotation guidelines and quality checks for transcripts, reading errors, disfluencies, background speech and other phenomena relevant to reading assessment.
Work with data and field teams to identify data gaps and annotation inconsistencies through model error analysis, and recommend targeted additional data collection or re-annotation where needed.
Help design annotation schemas and inter-annotator quality processes so labels are consistent enough for model training, alignment, and evaluation.
Model Training
Train, fine-tune, and evaluate ASR models for children’s read speech across multiple languages and accents.
Build pipelines for audio preprocessing, segmentation, normalization, transcription alignment, and model training.
Adapt existing ASR architectures such as Whisper, wav2vec 2.0, Conformer, CTC/RNN-T, or similar models for reading assessment.
Optimize models for practical deployment environments, including low-bandwidth, store-and-forward, server-based, and potentially offline/mobile inference.
Adopting for Reading Assessment
Develop approaches for accurately detecting substitutions, omissions, insertions, repetitions, partial-word attempts, hesitations and self-corrections. Implement forced alignment, phoneme-level alignment, or pronunciation-scoring approaches where required.
Conduct systematic error analysis by language, reading level, age, accent, gender, recording conditions, and device.
Collaborate with assessment experts and field teams to translate model outputs into measures such as reading accuracy, WCPM, fluency, and reading level.
Benchmarking
Define and track ASR metrics relevant to reading assessment, including WER/CER, word-level accuracy, error-detection precision/recall, alignment accuracy, and reading-score agreement with human evaluators.
Build reproducible experimentation and model-evaluation pipelines and maintain clear technical documentation.
Desired Experience and Qualification
We are looking for an AI/ML Engineer with ASR expertise that can own the ASR based reading assessment pipeline across multiple languages
A Degree in any Mathematics/Computer Science/Data Science or related STEM field
3-5 years of full-time experience; at least 2 working in an AI/ML role
Strong experience in automatic speech recognition, speech processing, or spoken-language technologies.
Strong Python skills and experience with PyTorch or similar deep-learning frameworks.
Experience working with modern ASR architectures and toolkits such as Hugging Face Transformers, NeMo, Kaldi, or equivalent.
Understanding of ASR concepts including:
-acoustic modelling
-CTC / transducer / encoder-decoder architectures
-decoding and beam search
-language models
-forced alignment
-phoneme representations
-WER/CER and ASR error analysis
Experience preparing and working with large-scale audio and transcription datasets.
Ability to diagnose model errors systematically rather than relying only on aggregate transcription accuracy.
Why join us?
Impact at a Global Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy.
Unique Technical Challenges
: We apply advanced machine learning where it is needed most. You will solve "last-mile" problems—such as training ASR models on children's voices and optimizing LLMs for offline, low-bandwidth environments—that are rarely addressed in the commercial sector.
A Culture of Growth and Evidence
: At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team
: You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of "Every Child in School and Learning Well."
Inclusive and Collaborative Environment
: Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Employment Details
Contract Type
: Full-Time Employment
Date of Joining
: Immediate
Work from Anywhere in India
: We offer a flexible, remote-first work environment for candidates based anywhere in India. While you have the autonomy to work from where you are most productive, you will have the unique opportunity to travel to our field locations periodically. These visits are essential to see your models in the hands of learners and to gather the real-world feedback that drives our innovation.
Competitive Remuneration
: Salary is benchmarked against industry standards for AI roles and is commensurate with experience. As a global organization, we are committed to providing a package that recognizes the high-market value of your technical expertise alongside the deep social impact of your work.
To apply
Fill out the form attached
Shortlisted candidates will be contacted for further rounds
Please refer to
this
Guidance on Candidates AI Usage by Anthropic to understand how to present yourself to Pratham International effectively
Pratham International is an Equal Opportunity Employer
We are dedicated to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, disability, or any other legally protected status.
Location: AZ_Phoenix_Office
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: AZ_Phoenix_Office
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health, we believe everyone deserves fast, affordable, and world-class health care. Legion is an insurance-covered virtual psychiatry medical group building AI-enabled tools to make care more accessible and efficient. Our clinicians deliver care, while AI and software handle much of the administrative work so clinicians and patient-support teams can focus on the moments where human judgment and empathy matter most. We combine rich data, production AI, and end-to-end care operations as we work toward a better experience for patients and clinicians. Legion is backed by Y Combinator and leading venture capital firms.
🚀 THE OPPORTUNITY
We’re hiring a Growth Content Lead to grow Legion across three connected areas: paid acquisition, lifecycle marketing, and site content. You’ll use audience and performance insights to decide where to focus, then develop and improve campaigns, lifecycle communications, and website or landing-page experiences. This is a hands-on generalist role: you’ll set priorities, write briefs, run experiments, and create or adapt content and simple assets, partnering with Design, Product, and Engineering as needed.
Your work will connect the patient journey from first impression through booking and follow-up. You’ll evaluate performance across paid channels, lifecycle engagement, site conversion, bookings, and completed appointments, using insights from each area to guide what the team improves next.
✅ RESPONSIBILITIES AND DELIVERABLES
• Paid acquisition and creative: Own the creative thinking behind paid campaigns, from audience and performance insight through briefs, creative review, and iteration. Assess hooks, messages, formats, visuals, and placement fit, and partner with designers, agencies, and creators to bring strong work to market.
• Paid testing and performance: Maintain a dependable creative testing cadence, with new work entering market at least biweekly. Organize variants, capture what each test teaches us, and manage campaigns and spend against agreed goals, connecting results to bookings and completed appointments.
• Site content and conversion: Own the clarity and quality of growth content across key website and landing pages. Shape page narratives around what prospective patients need to understand, answer common questions, and make next steps easy to follow.
• Site optimization: Use audience, search, and performance insights to prioritize page improvements and assess progress toward booking. Partner with SEO, Product, and Engineering on page experience, implementation, and content QA.
• Lifecycle content: Plan, write, and improve communications for key moments in the patient journey, from initial interest and booking through follow-up. Keep messages timely, relevant, and consistent with Legion’s voice.
• Lifecycle journeys and learning: Work with Growth and relevant partners on audiences, triggers, and cadence. Review engagement and downstream booking performance, then use what you learn to improve each journey. Familiarity with a lifecycle platform such as Resend is helpful.
• Briefing across all three pillars: Turn audience research, performance data, and brand strategy into clear briefs for paid, site, and lifecycle content. Define the audience, objective, insight, message, format, call to action, and how each piece will be evaluated.
• Partner across the team: Work closely with Growth, Design, SEO, Engineering, and lifecycle partners to move content from idea to launch. Bring in technical support when measurement, site changes, or integrations need it.
🏆 YOU’LL BE SUCCESSFUL IF…
• Paid acquisition: New creative enters testing at least biweekly, with each round tied to a clear audience insight and question.
• Paid acquisition: Test results show what is working, what the team should change next, and how creative contributes to bookings and completed appointments against agreed goals.
• Site content: Key website and landing pages answer prospective patients’ questions, explain what to expect, and make next steps clear.
• Site content: Page updates are guided by audience, search, and performance insights, with progress toward booking measured against agreed goals.
• Lifecycle marketing: Communications cover agreed moments in the patient journey with timely, relevant messages that feel helpful and consistent with Legion’s voice.
• Lifecycle marketing: Engagement and downstream booking and appointment-completion performance are tracked against agreed goals and used to improve lifecycle journeys.
• Across the journey: Learnings move between paid, site, and lifecycle so messages feel connected and each pillar benefits from what the others are learning.
🧰 IDEAL BACKGROUND AND SKILLS
• 5+ years in growth or content marketing, including hands-on experience with paid acquisition and campaign performance.
• Strong creative judgment: you can look at an ad and assess its hook, message, format, visual execution, and fit for the audience and placement.
• Experience turning performance and audience insights into useful creative briefs, then partnering with designers, agencies, or creators to make the work.
• A track record of testing paid creative and using what you learn to shape the next brief and iteration.
• Experience writing or shaping website and landing-page content, with an eye for clarity, useful next steps, and conversion.
• Experience planning or improving lifecycle communications, including audience journeys, triggered messages, or lifecycle content measurement. Familiarity with a platform such as Resend is helpful.
• Clear writing and editing skills, with an instinct for content that is both compelling and easy to understand across formats.
• Comfort reading performance across paid, site, and lifecycle, and connecting content work to bookings and completed appointments.
• Comfortable collaborating with analysts or engineers when measurement, tracking, or site implementation needs technical support.
• Strong organization, follow-through, and warm, direct communication across Growth, Design, SEO, Engineering, and lifecycle partners.
💰 COMPENSATION & BENEFITS
• Salary: $145,000–$175,000 annual base salary, based on experience
• Early-Stage Equity: Meaningful ownership in a category-defining company.
• Health Insurance: Medical, dental, and vision benefits
• Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget
• Time Off: Flexible, unlimited vacation policy
• Work Setup: Full-time, onsite in San Francisco, CA
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is an equal opportunity employer. We welcome applicants from all backgrounds and make employment decisions in accordance with applicable law.
Location: AZ_Phoenix_Office
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: AZ_Phoenix_Office
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Sort, scan, and process incoming mail correspondence, requiring an in-office presence 2–3 days per week based on business needs to support mail handling and other on-site operational requirements.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.
Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.
What You'll Do
Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants.
Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption.
Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities.
Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.
Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm.
Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes.
Market Engagement: Develop pre-sales support material and documentation for new products and features.
Demo Development: Build and present custom demos as required.
What We Look For
Passion and drive to change consumer checkouts & payments for the better
BA/BS degree in business/technology, or equivalent technical account management experience
4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
3+ years of current experience in the payments, fintech, or closely related industry
Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
Solid understanding of financial infrastructure industry trends and emerging technologies
Keen technical mind comfortable writing scripts in at least one programming language and also AI tooling/usage familiarity
Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
Executive presence and strong relationship-building skills
Passion for customer success and dedication to championing the customer voice
Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
Willingness to travel up to 30% of the time
Base Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
CAN base pay range per year:
$136,350 - $203,850
Please note that visa sponsorship is not available for this position.
LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward.
Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale.
What You'll Do
Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants.
Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption.
Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities.
Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants.
Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm.
Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes.
Market Engagement: Develop pre-sales support material and documentation for new products and features.
Demo Development: Build and present custom demos as required.
What We Look For
Passion and drive to change consumer checkouts & payments for the better
BA/BS degree in business/technology, or equivalent technical account management experience
4+ years of experience in 4+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
3+ years of current experience in the payments, fintech, or closely related industry
Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
Solid understanding of financial infrastructure industry trends and emerging technologies
Keen technical mind comfortable writing scripts in at least one programming language and also AI tooling/usage familiarity
Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
Executive presence and strong relationship-building skills
Passion for customer success and dedication to championing the customer voice
Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc.
Willingness to travel up to 30% of the time
Base Pay Grade - J
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
USA On Target Earnings (CA, WA, NY, NJ, CT) per year:
$175,500 - $243,000
USA On Target Earnings (all other U.S. states) per year:
$155,250 - $222,750
Please note that visa sponsorship is not available for this position.
LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, CA, USA
About the role
Chime's Data Science & Machine Learning team builds the models, services, and platforms behind how millions of members manage and grow their financial lives. We're hiring a Staff AI/ML Engineer on our Lending and Cashflow team to lead the modeling behind cash flow underwriting and surface member insight: using members' transaction and deposit data to make fair, accurate credit decisions for people that traditional credit scores often miss.
In this role, you'll build and deploy machine learning systems on some of the richest transactional and behavioral data in fintech, turning it into the credit decisions behind products like MyPay, Instant Loans, and SpotMe. This is a highly applied role: you'll own problems end to end, from framing the question through to a model running in production and moving a metric that matters, and you'll set the technical direction for how Chime underwrites with cash flow data.
In this role, you can expect to
Lead the design, training, and deployment of deep learning and classical ML underwriting models that turn members' transaction and cash flow data into credit decisions, from approval and line assignment to loss forecasting
Take models from problem framing through to production — training, evaluation, deployment, monitoring, and iteration — and stay accountable for how they behave once they're live
Design and improve the systems around the model: feature pipelines, batch and real-time inference, monitoring, and retraining
Partner with Product, Engineering, Analytics, and Risk to turn ambiguous business problems into ML solutions, and to make sure the solution is the right one
Connect model performance to member outcomes and business metrics, and use experimentation to prove impact
Set the technical roadmap for Lending ML and raise the bar across the team through design reviews, mentorship, and shared standards for model development, validation, and governance
Help identify where AI/ML creates measurable impact for members — and where a simpler answer is the better one
To thrive in this role, you have
A track record of leading the design and deployment of deep learning models in production, including multi-quarter initiatives that span teams, with a solid grasp of architecture choice, training dynamics, and evaluation, and the judgment to make model design choices
Solid machine learning fundamentals: classical modeling, evaluation design, and knowing which metric actually answers the question in front of you
Hands-on experience across the end-to-end ML lifecycle — training, experimentation, optimization, deployment, and monitoring
Comfort with messy real-world data, including label definition, leakage, class imbalance, and train/serve skew
Strong proficiency in Python and SQL, with deep learning frameworks such as PyTorch and distributed compute such as Spark or PySpark
Working knowledge of modern ML infrastructure — AWS and tools such as SageMaker, Airflow, Kafka, Redis, and Snowflake — and an MLOps mindset for keeping production systems healthy
The ability to operate independently in ambiguous environments, influence technical direction beyond your own team, and explain model decisions clearly to engineers, risk partners, and senior leaders
Nice-to-have
Experience in either of these is a plus:
Credit or underwriting models, and familiarity with model governance, explainability, and fairness requirements, such as adverse action reason codes and fair lending testing
Cash flow or alternative-data underwriting: building credit features from bank transaction data, such as income and expense detection, balance trends, and transaction categorization
Deployed transformer models in production
#LI-Onsite #LI-DA1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$246,000
—
$340,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: London, United Kingdom
Interaction Design Lead
In a Nutshell
IDEO London is seeking an
Interaction Design Lead
with a passion for creating human-centred experiences and helping teams do their best work. You’ll lead and co-lead multidisciplinary teams, stay close to the craft, and guide clients from complex questions to tangible products and services. Your work will span digital and physical experiences, including new ways for people to interact with AI.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Interaction Design is at the heart of creating meaningful human-centred experiences that meet people’s needs and help businesses move forward. As an Interaction Design Lead, you’ll bring together craft, creative direction and project leadership to help teams turn strategy into experiences people can use. As AI becomes part of everyday products and services, you’ll help us explore how people understand, trust and stay in control of systems that can act on their behalf.
Once Here You Will
Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, balancing people’s needs, client goals and technical possibilities
Set a clear design direction and stay hands-on with journeys, flows, interfaces and interaction details, connecting individual touchpoints to a coherent product or service experience
Build and guide prototypes at the right fidelity to answer the team’s questions, using Figma, code and AI-assisted tools to make ideas tangible early and test them with people
Partner with researchers and technologists to plan experiments, test usability and accessibility, and use qualitative feedback and product data to refine designs and assess their impact
Explore conversational and agentic UX: design how people express intent, approve actions, understand what an AI system is doing, redirect it and recover when things go wrong
Own project plans, resource needs and delivery milestones; brief and delegate work clearly, spot obstacles early, and help the team navigate ambiguity while maintaining creative quality
Be a main client point of contact, facilitate working sessions and present compelling design narratives; align stakeholders on decisions, trade-offs and next steps
Help scope client challenges and shape proposals and follow-on opportunities with senior colleagues, drawing on project learnings and collaboration across Europe and beyond; travel as projects require
Mentor designers, give actionable craft feedback and build an inclusive team culture; share methods and learnings across our London community, including thoughtful use of AI that protects client and participant information
We're looking for someone with
6–8 years of professional experience in interaction design, digital product design, UX/UI or a related discipline, including 1–2+ years leading projects or multidisciplinary teams
Strong interaction design craft and a portfolio showing how you turn complex requirements into clear experiences; advanced expertise in one or more areas of digital, visual, service or systems design, with fluency across others
A strong grounding in human-centred design, research and usability testing, with the ability to guide a team from evidence to design decisions and measurable outcomes
The ability to scope, brief and delegate design work, manage timelines and resources, and empower a small to medium team to take ownership of different parts of a project
A keen eye for visual hierarchy, responsive interfaces, motion and micro-interactions, and the ability to critique work and offer clear, actionable feedback
Strong prototyping skills in Figma or comparable tools, and confidence experimenting with AI-assisted ideation and prototyping while checking outputs and making your own design judgements
A commitment to accessibility and inclusive design, and thoughtful judgement about privacy, bias and people’s agency when designing with AI
The ability to connect interaction details to wider service and system needs, and work with engineers to understand technical constraints and bring designs to life
Excellent storytelling, presentation and facilitation skills; confidence building trusted client relationships, aligning stakeholders and helping others succeed with empathy and openness
An Interaction Design qualification or equivalent work experience, alongside curiosity, self-awareness and a willingness to give and seek feedback
It's a bonus if you
Have worked closely with product managers and engineers to take digital products or services from concept to launch and learn from their use
Have used product analytics and experimentation to evaluate design decisions and improve outcomes
Have designed conversational or agentic experiences, including human approval, transparent system behaviour, error recovery and hand-offs between people and AI
Have built functional prototypes with code or AI coding tools, and can explain where these tools improved your process and where your judgement changed the outcome
Have helped shape proposals, scope engagements or develop repeat client work
Have contributed to design systems or reusable interaction patterns, or explored emerging technologies through creative experimentation
What does IDEO offer you?
Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£70,000–£80,000 GBP, depending on experience
Location
This position is based out of our London studio.
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
CV: please highlight experiences related to the ‘We’re looking for someone with’ and ‘It’s a bonus if you’ sections above
Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career.
Work examples (confidentiality permitting): please include two projects that show your interaction design craft and project leadership. We’d love to see how you think, make and help a team move forward. In your work examples, focus on:
The challenge you were trying to solve
The context, users and client goals you were designing for
Your specific design contribution and how you led or supported the team
The research, design and prototyping methods you used, including any AI tools and how you evaluated their outputs
Key design decisions, iterations and trade-offs, illustrated with flows, interfaces or prototypes
The impact on people, the client and the team, and what you learnt from the outcome
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for a second Product Marketing Manager to help shape how Peec AI shows up in the world. You'll work side by side with our founding PMM, who sets the positioning and messaging foundation, and your job is to make that foundation work everywhere it needs to: in a sales pitch, a customer conversation, a launch, a competitive deal. You'll work closely with Growth, Product, Sales, and CX, turning what Peec does into stories and materials that customers understand and teams actually use.
WHAT YOU'LL DO
- Work with our founding PMM to sharpen and evolve positioning and messaging, and own how it gets applied across segments, use cases, and conversations so every audience hears a narrative that is sharp, specific, and credible
- Get deep into the product and stay exceptionally close to customers, turning that proximity into insight that’s reflected in everything we say.
- Turn product launches and the ongoing drumbeat of releases into the materials teams need to explain and sell them: pitch narratives, decks, one-pagers, battlecards, and demo stories.
- Make sure what we create gets used: train Sales and CX teams, join customer calls, see what works in real conversations, and fix what doesn’t.
- Run win/loss and buyer research with Sales and CX, and turn what you hear into findings that shape our messaging and inform the roadmap.
- Build and maintain competitive intelligence in a category that moves weekly, keeping the team clear-eyed on what is real and what is noise.
- Refine our ICP and segment definitions, bringing what you learn from the field into how we talk about who we serve.
WHAT WE'RE LOOKING FOR
- You write with a point of view and hold your opinions loosely. Your drafts argue for something, and you change your mind when the evidence says to.
- You’re exceptionally curious about the product, the category, and especially the customer. You ask good questions, listen carefully, and spot things others miss.
- You get technical products. You can explain an analytics tool clearly, demo it with confidence, and hold your own with a technical buyer.
- You take ownership, bring your own ideas, and are as comfortable leading projects as you are running with someone else’s brief.
- 4+ years in B2B SaaS product marketing, with a demonstrated history of working with sales and enablement teams.
- Based in Berlin or willing to relocate, and excited to be in the office five days a week.
BONUS POINTS
- Background in an adjacent category: SEO tooling, analytics, developer tools, MarTech, or brand monitoring
- Public writing track record: posts, essays, conference talks, podcast appearances
- A personal on-camera or public-speaking track record (YouTube, keynotes, podcast hosting, webinars)
- Deep interest in AI and how it is reshaping how people find, evaluate, and trust information
- Experience at a fast-growing, venture-backed startup where product marketing worked closely with a scaling sales team
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid meal and Uber home when working late
- A beautiful office space and work environment in Berlin or New York
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The AI Infrastructure team builds and operates the production systems that power intelligent agents at scale. This team sits at the foundation of the agent platform, ensuring that model inference, orchestration, and execution layers are reliable, observable, and performant under real-world load.
Working closely with the Agent Systems team and broader infrastructure partners, this group owns the core primitives that enable agents to safely operate across internal systems. The environment is high-scale and high-stakes — systems serve millions of users and must meet strict reliability, latency, and correctness standards.
This is a deeply production-oriented team. Engineers here combine strong systems thinking with applied ML infrastructure experience, building in Rust and operating services where performance and failure modes matter.
THE OPPORTUNITY
- Design and build the infrastructure layer powering AI agent systems in production
- Develop high-performance services that handle model inference, orchestration, and execution
- Architect scalable systems capable of supporting millions of users and high request throughput
- Build reliable ML infrastructure and MLOps patterns for model deployment, evaluation, and monitoring
- Define guardrails, observability, and failure handling for agent-driven workflows
- Optimize latency, throughput, and cost across inference and orchestration layers
- Partner closely with the Agent Systems team to translate experimental prototypes into hardened production systems
- Contribute to foundational infrastructure decisions in a high-scale, high-impact environment
WHAT YOU BRING
- 5+ years of experience building and operating high-scale production systems
- Strong Python skills and the ability to reason about systems performance and reliability
- Deep understanding of distributed systems, reliability engineering, and performance optimization
- Experience operating services serving millions of users or high-throughput workloads
- Familiarity with ML infrastructure, model serving, or MLOps in production environments
- Experience designing observability, monitoring, and failure recovery systems
- Strong collaboration skills working across infrastructure and applied engineering teams
- High ownership mindset in high-stakes production environment
NICE TO HAVES
- Experience with Rust
- Experience building infrastructure for agent-based or LLM-powered systems
- Background in high-performance networking, async systems, or low-latency architectures
- Experience with container orchestration and cloud-native infrastructure
- Familiarity with evaluation frameworks and model performance monitoring at scale
- Experience working in fast-moving 0→1 or platform-building teams
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: 🇧🇷 São Paulo / 🌎Remote
Workplace: Remote
A little bit about us:
We are Belvo, an open finance API platform with the bold vision of democratizing access to financial services in Latin America. We enable any financial innovator to access and interpret financial data, as well as initiate payments from their end-users accounts. We’re turning the messy complexities of the Latin American financial ecosystem into a modern set of tools to access and interpret data and move money in a seamless and secure way.
We’re a highly-technical, passionate, and driven team. We are more than 90 people and our team currently represents 20 nationalities. We have offices in São Paulo and Mexico City – while a large portion of us work remotely.
We are tackling a very stimulating problem: connecting fintech innovators with legacy financial infrastructure. We strive to go beyond the limits of what is possible today and to do so in an elegant and developer-first way.
Since starting our adventure in May 2019, we have raised $71m from the leading VC investors globally.
You can read more about our company here https://belvo.com/about/ and about our team and culture here https://belvo.com/careers/. Also, head to our blog https://belvo.com/blog/ for more news about what we’re building and how we work https://belvo.com/blog/category/working-belvo/.
About the team:
- We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack.
- Our products are built for developers, by developers. Technological excellence is at the heart of what we do.
- We are pragmatic and customer-focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback.
- We communicate transparently. We do weekly all-hands where we get together to discuss company performance and goals.
- While we are global and remote-friendly, we also operate from our vibrant offices in CDMX and Sao Paulo. To accommodate the various time zones in which we are based, we ensure we’re always synced up for at least 3 hours per day.
- Also, we are backed by some of the leading investors in Silicon Valley and Latin America, including Founders Fund, Kaszek Ventures, and YCombinator.
The challenge
The Intelligence Squad is Belvo's AI enabler team. One part of the squad builds the platforms and patterns that let every team at Belvo ship AI. This role sits in the other part: turning the financial data and payments we aggregate across Latin America into models that make real decisions, who looks creditworthy, which transaction is fraudulent, what category a payment belongs to, whether an income statement checks out. That data drives real financial outcomes for the people and businesses on the other end, so the bar for rigor is high.
You'll be the data science reference in the squad. We're not hiring someone to execute a modeling backlog someone else wrote. We want someone who decides which problems are worth modeling, defines how we know a model is good enough, and raises the data science bar for everyone they work with. You'll be deep enough in statistics and ML to defend a modeling choice to anyone, whether this is a set of rules to simplify a problem or a complex model that you build. You'll be close enough to the business to turn a commercial problem into a modeling roadmap and a business case. And you'll be a strong enough engineer to take your models from notebook to production and own them there.
Responsibilities
- Model development and selection: Lead the design of statistical and ML models (classification, regression, ranking, NLP or LLM-based) for problems like risk scoring, fraud detection and transaction categorization. Choose approaches on their merits and defend those choices with data, not habit.
- AI-leveraged delivery: Use agentic coding and research tooling as a core part of how you work: exploring data, generating and testing feature hypotheses, scaffolding pipelines, writing the service around the model. We care about the decisions you ship, not hours at the keyboard, and we expect you to keep compressing the gap between the two.
- Feature engineering with business context: Work with Product and the business teams to figure out which signals in Belvo's financial data actually explain the outcome you're modeling, and translate an ambiguous business question into a well-scoped modeling problem.
- Productionization and ownership: Take models past the notebook. Build or shape the pipelines, APIs and services that run them reliably in production, and own them once they're live: monitoring, drift, retraining, and retirement when the evidence says so.
- Experimentation: Design and run experiments (A/B tests and offline evaluation) to confirm that a model change actually moves the metric it's meant to move.
- Cross-functional partnership: Work closely with Engineering, Data Research, Product, and the rest of the Intelligence Squad to ship end to end, and with stakeholders across the business to keep your models grounded in what actually matters to them.
- Business and customer partnership: Work directly with stakeholders and, when needed, customers. Translate ambiguous business questions into well-scoped problems, and explain trade-offs and impact clearly to non-technical audiences, executives included.
- Staying current: GenAI moves weekly. We expect you to be genuinely plugged in: model releases, papers, and tooling, to hold an opinion on what's real versus hype, and to bring the useful parts back to the squad as a demo, a doc, or a session for our company-wide AI Chapter.
- Framing the problem: Decide what's worth modeling. Push back when a rule, a heuristic, or a better data pipeline solves the problem without a model, and be willing to kill or retire your own model when the evidence says so.
This position may be for you if
- 5+ years of experience as a Data Scientist, Applied Scientist, or in a similar hands-on modeling role.
- You've owned models end to end in production, from framing the problem to monitoring it live, and you can point to the measurable business impact they had.
- You have a solid grounding in statistics and can explain how your models work at that level, not just how to call them.
- You've built and compared more than one type of model (for example tree-based methods, regression, deep learning) for the same problem and can justify why you picked the one you shipped.
- You're comfortable in Python for data science (pandas, scikit-learn, and at least one of TensorFlow or PyTorch) and in SQL for pulling and shaping your own data.
- You've taken several models you built into production yourself, not just handed it off to someone else to deploy.You http://deploy.You understand engineering fundamentals: testing, version control, CI/CD, and how to write code someone other than you can maintain.
- You've built with LLMs past the API-call level: tool use or agents, retrieval, structured outputs, and shipped at least one to production. You can explain how you knew it was good enough, which means you've built some form of evaluation, not just eyeballed outputs.
- Agentic coding tools are part of your daily workflow, not a novelty. You can walk us through a specific task that used to take you days and now takes hours: how you set it up, what you delegated, and where you still don't trust the output.
- You're proficient in written and spoken English.
Amazing if
- You've worked in fintech, financial risk, or another regulated data environment before.
- You have a business or strategy background alongside data science (an MBA, consulting, or a product/strategy role).
- You've worked in a customer-facing data science role, such as a forward-deployed engineer or a solutions/applied team at a data platform company.
- You've worked with MLOps tooling for model versioning, monitoring, and automated retraining.
- You've deployed models on AWS (for example SageMaker or an equivalent managed ML service).
- You've written evals or an LLM-as-judge harness for a non-deterministic system, and have opinions about where that approach breaks.
- You've used LLMs inside the data pipeline itself: labeling, extraction, categorization, and can say where they beat a classical model and where they quietly don't.
Tech stack
- Python is our primary language for data science and modeling (pandas, scikit-learn, and deep learning frameworks as needed).
- SQL against a cloud data warehouse for data access and feature work.Claude deployed company-wide and Claude Code for every engineer. Agentic tooling is part of how we work daily, not a side experiment.
- Cloud infrastructure on AWS, favoring managed services so you can focus on the modeling problem rather than infrastructure plumbing.
- An experimentation platform for A/B testing and offline evaluation.
- We use Datadog for service observability across the company.
- We follow Continuous Integration and Continuous Delivery best practices.
Our tech stack:
- We’re building our platform using modern technologies, putting the focus on reliability and long-term maintainability
- We primarily use Python on the backend. We use battle-tested technologies such as Django, and we are heavy users of Python’s asyncio for some parts of our stack
- We use Javascript, Vue.js and Sass on the frontend. We are developing and leveraging our own design system and component library
- We run our infrastructure on top of Amazon Web Services, leveraging managed services. We tend to favor the use of managed services wherever possible, in order to focus on our business problems
- We observe and monitor our services using Datadog
- We follow Continuous Integration and Continuous Delivery best practices
Our process steps:
At Belvo every hire is so important to us, that we share the decision to hire as a team.
- People team chat
- Take-home challenge
- Challenge presentation
- Team fit chat
- Meet the founders
Our perks:
🚀 Stock options (we are all owners and this is very important to us)
📈 Annual company bonus linked to company performance
🔆 Flexible working hours
🔝 Remote friendly
🐶 Pet friendly
👩🏻⚕️ Health Insurance
🎊 Paid time off on your birthday
💻 Renew your laptop every 3 years
🙋 Training Budget
😎 Team building events
🙀 Bank holidays swap within 30 days
🔋 Fitness/ wellness stipends
🚀 Yearly company offsite
🍒 Fresh fruit every week, all-you-can-drink tea and coffee
🏝 Extra days off accrued when completing 2, 3, 4 years and beyond at Belvo
🎳 Yearly department offsite
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Удалённоsenior🇧🇷 São Paulo / 🌎Remote; To accommodate the various time zones in which we are based, we ensure we’re always synced up for at least 3 hours per day