Вакансии

Location: Chișinău Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.  Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Reponsibilities: Recommend actions to meet budget targets and identify opportunities to make optimal use of company resources. Prepare accurate monthly P&L and C&F projections and support the company’s budgeting and forecasting processes. Analyze actual financial performance against budget and forecasts, identify key variances, risks, and opportunities, and provide actionable recommendations. Monitor costs, identify optimization opportunities, and contribute to cost-control initiatives across the business. Support month-end and year-end closing processes, ensuring accuracy and completeness of financial data. Maintain high standards of financial reporting and transaction control, ensuring data quality and consistency. Analyze existing business and financial processes and identify opportunities for process improvement and automation. Develop financial models, business cases, and valuations to support new projects and investment decisions. Prepare financial analysis and insights to support data-driven management decisions. Qualifications: Strong analytical and problem-solving skills with the ability to work with large amounts of financial data. Strong numerical skills and attention to detail. Ability to interpret financial results, identify trends, and translate data into clear business insights and recommendations. Highly organized, proactive, and results-oriented approach to work. Solid understanding of P&L, Cash Flow, budgeting, forecasting, and variance analysis. Experience in financial controlling, FP&A, management accounting, or a similar finance role. Experience in a large manufacturing or international company would be a strong advantage. Advanced Microsoft Excel skills, including Power Pivot, Power Query, and PivotTables. Practical experience with Power BI for financial analysis and reporting. English level: B2+ We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.

Location: Poland Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. We are looking for a hands-on leader to run Data Enablement. The team that owns how our data is modeled, trusted, and made ready for the business and for AI. You will lead analytics engineers and web analytics specialists, own the semantic layer end-to-end, and turn raw product and event data into curated, well-documented datasets that people can rely on. WHAT YOU WILL DO: Lead and grow the team. Set priorities, coach, and keep a steady delivery rhythm across analytics engineering and web analytics. Own the semantic layer. Design, build and evolve SQL-based models and metric definitions so that one number means one thing across all our products. Raise data curation and automate the routine. Move the team from ad hoc requests to reusable, tested, documented datasets that people and our AI data assistant can query directly, with tracking checks and data-quality monitoring on autopilot. Set standards and partner across the data organization. Modeling conventions, version control, testing and release practices, code review; work with Data Business Partners, Data Science / ML and Data Platform on scope and ownership. Stay close to the code on critical builds. WHAT WE ARE LOOKING FOR: Experience. 5+ years in analytics, data or BI engineering, including 2+ years leading a team or leading others technically. Expert SQL and Python. You set query and performance standards others follow, rewrite expensive queries and explain the trade-offs, handle incremental loads, deduplication and slowly changing dimensions, and own production Python components that other teams depend on. Data modeling and pipelines. You design warehouse and mart models that several teams build on, including a semantic layer, and choose the methodology (star schema, Data Vault or equivalent) to fit the queries it must serve. You optimize and troubleshoot pipelines on a cloud stack such as AWS (Athena, Redshift, Glue) and orchestration tools such as Airflow. Engineering discipline. You set branching and code review standards, require schema and data tests and CI before release, and lead risky changes with a clear rollout and rollback plan. Data quality and data fluency. You design validation that catches problems before stakeholders do, fix root causes rather than symptoms, set documentation standards, and investigate unfamiliar sources before trusting them. Business impact. You design solution options for complex problems, split cross-team work into pieces with a clear definition of done, build dashboards around the decision they support, and become a trusted partner to business leaders. AI in everyday work. You redesign team workflows around AI tools to drive adoption, and evaluate AI outputs for quality, privacy and bias. Leadership and ownership. You own complex team-level projects, make high-impact decisions from complex information, coach people by spotting skill gaps and giving regular feedback, set clear scope expectations, and turn change into actionable steps for the team. Communication. You clarify complex ideas, build consensus across teams and time zones, and communicate in fluent English. Nice to have: experience with dbt or a similar transformation framework (we may adopt one); web analytics and tracking (GTM, GA4); B2B SaaS or document-workflow / e-signature background. What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience,  plus a performance-based bonus system and stock options so you share in the company’s growth.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

– образование с математическим уклоном: предпочтительно (но не ограничиваясь) МКН СПбГУ, матфак ВШЭ, мех-мат МГУ, РЭШ, МФТИ, ИТМО и др.; – понимание финансовой математики: знания в области теории вероятностей и случайных процессов, математической статистики и эконометрики;

Location: Москва Приглашаем лидера в области данных и аналитики, который возглавит стратегическое развитие data-направления и станет ключевым партнёром бизнеса в принятии решений на основе данных. Вы будете отвечать за формирование и реализацию стратегии работы с данными, развитие архитектуры и продуктов аналитики, а также за управление командой профессионалов в составе ИТ-ландшафта Фонда. Обязанности * Разработка и реализация стратегии НПФ в области данных и аналитики; * Развитие и оптимизация архитектуры данных в составе ИТ ландшафта НФП и Экосистемы Сбер; * Обеспечение доступности, качества, безопасности и интерпретируемости данных для бизнес-пользователей; * Обеспечение скорости, качестве и безопасности поставок данных, управление DTA; * Управление командой 12 человек (КХД, Аналитики данных, BI), подрядчиками, бюджетом подразделения; * Руководство созданием и развитием ключевых продуктов: системы бизнес-аналитики (BI), корпоративного хранилища данных (DWH), Единого профиля клиента; * Разработка и утверждение стандартов качества данных (Data Quality) и метрик их отслеживания; * Внедрение лучших практик и методологий в области анализа данных. Требования * Глубокое понимание современных методов анализа данных, статистики, машинного обучения и AI; * Знание технологического стека: базы данных (MSSQL, Postgres, GreenPlum), BI-инструменты, способы построения КХД и организации поставок данных, Data Lineage, каталог данных, Data Quality. Не должен сам писать код или сопровождать АС, но должен глубоко понимать возможности и ограничения, уметь поставить задачу, привлекать экспертов с нужными компетенциями, выстраивать процесс сопровождения и развития АС; * Опыт управления жизненным циклом data-продуктов; * Стратегическое мышление: способность видеть картину в целом и превращать данные в стратегические рекомендации; * Бизнес-акцент: понимание бизнес-модели, метрик и процессов компании. Умение говорить на языке бизнеса, а не только данных; * Управление стейкхолдерами: умение работать с различными подразделениями фонда, банка и экосистемы (маркетинг, продажи, финансы, стратеги), выявлять их потребности и строить долгосрочные партнёрские отношения. Условия * Гибридный формат работы (современный офис м.Шаболовская); * Льготные ипотечные условия кредитования; * Подписка Прайм с возможностью совместного использования на трёх близких, скидки на продукты компаний-партнеров: Okko, Сбер Маркет, Delivery Club, Самокат, Ситимобил, Сбер Еаптека и другие; * ДМС с первого дня и скидки на страхование для близких; * Корпоративная пенсионная программа; * Детский отдых и подарки за счет Компании; * Обучение за счет Компании, Онлайн курсы, неограниченный доступ к библиотеке и обучение на базе Корпоративного университета, тренинги, митапы и возможность получить новую квалификации.

Ищем Руководителя L1 SOC, который возглавит нашу команду дежурных аналитиков.

Hypernative is looking for an FP&A Analyst to lead budgeting, forecasting, financial modeling, and performance analysis.

Задачи: — Помогать клиентам по всем вопросам через live chat или email — Обеспечивать эффективное и качественное обслуживание клиентов — Быть хорошо осведомлённым о платформе и продуктах компании, включая общие рыночные условия — Тщательно и эффективно управлять запросами и жалобами текущих и потенциальных клиентов — Понимать реальные потребности клиентов и преобразовывать их в конструктивную обратную связь и подходящие решения для руководства — Обеспечивать бесперебойную работу фронтлайна, своевременно сообщая руководству о любых несоответствиях или рисках — Постоянно стремиться к улучшению работы команды и эффективности рабочих процессов Требования: — Высшее образование в области финансов, экономики, математики или смежных областях — Минимум диплом по бизнес-администрированию или управлению бизнесом с вниманием к цифрам — Предпочтительно 2-4 года опыта в обслуживании клиентов, обучение в фронтлайне (Livechat и Email) — Опыт работы в финансовых учреждениях или финтехе будет преимуществом — Острый ум и внимательность к цифрам и статистике — Свободное владение английским и турецким языками для коммуникации и письменного общения — Стремление развиваться и строить долгосрочную карьеру в финтехе или криптотрейдинге — Умение работать в команде, быть ответственным и инициативным, позитивно реагировать на запросы клиентов — Готовность работать в сменном графике 5 дней в неделю, включая выходные и праздничные дни (смены 8:00-17:00, 16:00-01:00, 00:00-09:00) Условия: — Удалённая работа из Европы (Istanbul, Turkey) — Поддержка профессионального развития через Study Growth Fund — Регулярные внутренние мероприятия и командные активности — Работа в международной команде — Возможности карьерного роста и внутренней мобильности

In this role, you will track, analyze, and report on key legislation and regulations impacting ZoomInfo’s core business model—with a specialized focus on ad tech, alongside our foundational priorities in privacy, artificial intelligence, and data brokering.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Director, Marketing Strategy, & Analytics. About the job This position is needed to lead and elevate Twilio’s global marketing strategy, turning data into actionable insight that drives growth and customer engagement. We’re looking for a strategic thinker and data storyteller to shape marketing decisions, inspire teams, and deliver real-world results. You’ll build and lead a team that transforms millions of data points into clear direction for campaigns, and drives revenue growth and retention. Responsibilities In this role, you’ll: Create a forward looking point of view on the future of marketing and how we’ll drive success. Define and drive global marketing strategies through actionable data and deep customer insight. Build, mentor, and scale the marketing strategy, and data analytics team, fostering a culture of experimentation and measurable impact. Lead quarterly/annual planning, and target setting to guide execution across all marketing functions. Lead key marketing operational cadences to ensure business actionability needs are being met. Partner across Marketing, Finance, and the GTM org to align go-to-market and growth strategies. Own and Drive Marketing spend efficiencies, ROI analysis, optimization initiatives, and development of executive-ready dashboards. Monitor emerging trends and market signals, and act as a scout for net-new growth vectors, whitespace opportunities, and competitive threats. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor’s degree in Marketing, Business, Analytics, or a related field. 10+ years in marketing strategy, data analytics, or related functions, with 5+ years of people leadership. Expertise with analytics and BI tools (e.g., Tableau, Salesforce). Strong communication, leadership, and cross-functional collaboration skills. Exceptional cross-functional communication and storytelling skills. Comfortable operating in ambiguity and fast-paced environments. Desired: Advanced degree (MBA or similar) strongly preferred. Experience in SaaS, tech, or high-growth environments preferred. Certification in marketing analytics or data science is a plus. Passion for innovation, storytelling, and customer-centric thinking. Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840 - $284,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200 - $301,500. Based in the San Francisco Bay area, California: $268,000 - $335,000. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 16th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

— Анализировать бизнес-процессы и требования заказчиков; — Проводить обследование существующих решений и процессов;

Location: Kaunas, Lithuania Join Biomapas as a Finance Analyst and become part of our international team in Kaunas, Lithuania (hybrid work model) We are looking for a Finance Analyst to strengthen the Finance team, with particular focus on financial planning, forecasting and management reporting. The role will support and increasingly take ownership of recurring forecasting processes, administration and development of financial forecasting tools, budget preparation, and monthly financial analysis. The Finance Analyst will work closely with the Head of Finance and other Finance team members and will interact with relevant business stakeholders to understand financial performance and translate operational developments into financial insights. This role is suitable for someone who already has solid experience in financial analysis, FP&A, controlling or a similar finance role and is ready to work with a good degree of independence, without this being a senior or managerial position. Key responsibilities Financial forecasting & planning Prepare and maintain monthly financial forecasts , including P&L and relevant underlying operational drivers. Coordinate collection and validation of forecasting inputs from Finance and business stakeholders. Analyse changes between actuals, previous forecasts, budget and other relevant planning scenarios. Identify and explain key financial variances and changes in business performance. Support scenario modelling and ad-hoc financial analyses for management. Continuously improve forecasting accuracy, structure and efficiency. Forecasting tools & financial models Support the ownership and day-to-day administration of the company's financial forecasting and planning tools . Maintain financial models, assumptions, mappings and reporting structures used in forecasting. Ensure consistency between source financial data, forecasting models and management reporting. Identify opportunities to automate or simplify recurring forecasting and analytical processes. Participate in implementation, improvement or further development of FP&A and reporting solutions. Budgeting Participate in the annual budgeting process , including preparation of templates, assumptions and financial models. Work with Finance and relevant business stakeholders to collect and challenge budget inputs. Consolidate budget information and support preparation of the overall company budget. Analyse budget movements and support preparation of management-level budget materials. Monthly financial analysis & management reporting Prepare recurring monthly analytical reporting covering financial performance and key business drivers. Perform actual vs. budget, actual vs. forecast and forecast vs. previous forecast analysis. Investigate significant variances and provide clear explanations of underlying drivers. Develop additional analytical views that help management understand financial and operational performance. Support preparation of monthly management and Group reporting materials where required. Perform ad-hoc financial analyses requested by Finance management. Requirements Experience Approximately 2–5 years of relevant professional experience in FP&A, financial controlling, management reporting, financial analysis or a similar finance role. Practical experience with financial forecasting, budgeting and variance analysis. Experience working with financial models and recurring management reporting. Experience working with P&L structures and understanding the relationship between operational drivers and financial results. Technical skills Strong Excel skills , including financial modelling, data analysis and working with larger datasets. Experience with financial planning, forecasting, ERP or BI/reporting tools. Ability to work with and reconcile data coming from multiple sources. Comfortable learning new finance systems and becoming a capable user/administrator of forecasting tools. Experience with Power BI, Power Query or similar analytical/reporting tools would be an advantage. Professional capabilities Strong analytical skills and ability to understand the drivers behind financial results rather than only produce reports. Good attention to detail while being able to identify the key message behind the numbers. Ability to independently structure analysis and investigate discrepancies. Comfortable working with deadlines associated with monthly reporting, forecasting and budgeting cycles. Ability to communicate financial information clearly to both Finance and non-Finance stakeholders. Proactive approach to improving existing processes and reporting. Education Bachelor's or Master's degree in Finance, Accounting, Economics, Business Administration or a related field . Benefits Professional growth and career opportunities International team and environment Personal accident and business trip insurance Additional health insurance Rewarding referral policies Monthly lunch and fruit days Team building, global meetings other CSR activities Modern and new Sustainable office in city center with parking Partly remote work possibility & flexible working hours Salary ranges based on experience 3000-3600 eur/gross/month

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the  Manager, Customer Support  Key Responsibilities: Provide timely and world class customer support to users via multiple channels Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required Take ownership and follow up on open cases which are unresolved Build strong client relationships by following up with customers in a timely manner Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions Maintain records of daily communications, transactions, problems, and remedial actions taken in the CRM system Support the department’s goals, objectives, and deliverables  Assist in selecting, training, and evaluating team staff Drive training, technical knowledge, and KCS adoption for the team and organization Enable others to exceed established service delivery guidelines and key performance indicators Your Key Strengths: LTHC Industry and PCC Platform Experience (Preferred not required) 2-3 years working experience in a Customer Support, Help Desk Support, or Technical Customer Service role Ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments for self and other team members Ability to handle clients professionally and with a high level of confidence during all interactions Must excel in a fast-paced environment where critical thinking and time management skills are required for success Sound understanding of API and service technologies and functions Take initiatives and help establish a positive team environment built on mutual trust and respect Participate in the development and improvement of operational tools and processes Demonstrate personal leadership attributes by incorporating commitments to ongoing development and continuous learning Innovative thinker who is positive, proactive, takes accountability and readily embraces change Must be able to work autonomously or as part of a remote team to support and contribute towards the overall organizational goals Ability to establish and maintain effective working relationships with internal and external stakeholders  Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required) #Remote #US #MG-LI1 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60,000 - $70,000 and fulltime benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime Eligible

Location: Panama City, Panama, Panama OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. As part of our growth, we’re looking for a detail-oriented and analytical Marketing Analyst to support our Deal Desk team. This role offers a dynamic opportunity to contribute to campaign planning, market research, and cross-functional support in a fast-paced, collaborative environment. You will: Help the Deal Desk Manager with various tasks Perform analysis and spreadsheet-based analytics to help the sales team determine and secure the campaign criteria, deliverable volumes, and pricing Perform research on upcoming proposals, market trends, products, and service provisions to better understand clients’ needs Make suggestions on upcoming and current campaign strategies Perform other duties as assigned To be successful, you need to be/have: Uncompromising attention to detail and accuracy Excellent organizational and planning skills Great analytical skills Ability to work on multiple projects simultaneously, many under tight deadlines Extremely flexible and adaptive to changing circumstances Excellent communication skills

Location: Limassol, Cyprus Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 90 700 gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for our Intercity vertical — a core business driving long-distance travel across cities. This includes car-based rides as well as partner transportation networks such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users. You will manage a team that partners closely with product, operations, and marketing to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions. In this role, you will act as a trusted advisor to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical. Key Responsibilities Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization Establish and continuously improve analytics processes, documentation, and governance Ensure data quality, integrity, and effective cross-team data collaboration Skills, Knowledge and Expertise 5+ years of experience in data analytics or data science 2+ years of people management, leadings of 5+ people Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference Proficiency in Python and data analysis libraries Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts Experience in creating BI reports: Plotly / Redash / Tableau English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

LemFi is looking for an AML Operations Analyst Fraud to investigate fraud cases, manage reports and chargebacks, and identify fraud trends.

Location: Remote (Sweden) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is launching payments across the EU through its Swedish payment institution. Our European operations team (Europs) onboards European businesses and keeps them trading, across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and use their own automations so they can spend their time on judgement, not admin. We're hiring a KYB/AML Analyst in Stockholm to review and onboard business customers of our Swedish entity, work directly with those customers to get them live, and resolve onboarding requirements raised by our partners. You'll join a small Swedish team and help keep onboarding moving every day as we grow. WHAT YOU'LL DO - Carry out first-line (1LoD) KYB reviews of business customers onboarding with Ramp's Swedish payment institution: company verification, beneficial ownership, sanctions/PEP/adverse-media screening, and risk assessment - Decide standard cases end to end, and escalate complex or higher-risk cases with a clear rationale - Handle customer communications through onboarding: clear document requests, follow-ups and status updates - Resolve onboarding requirements from our card-issuing and payments partners for EU customers - Document decisions to a standard that holds up to second-line and regulatory review - Keep Swedish casework moving when teammates are on leave or handling incidents - Spend part of your time improving how we work: playbooks, templates and AI-assisted workflows WHAT YOU NEED - 2–4 years of KYB / AML / onboarding experience at a fintech, payment institution, EMI or bank - Solid grounding in business customer due diligence: company registers, UBO identification, sanctions/PEP screening, and spotting red flags - Fluent English, written and verbal - Clear, friendly written communication with customers - Curiosity about AI tools and how they can make casework faster and better - Based in, or relocating to, Stockholm, with the right to work in Sweden NICE-TO-HAVES - Swedish (strongly preferred) - Familiarity with Swedish sources and requirements (Bolagsverket, the beneficial ownership register, FI expectations under the Swedish AML Act) - Experience onboarding EU businesses across several jurisdictions - An additional European language BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice