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Location: Tokyo, Japan About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Key Responsibilities Delivery Leadership & Transformation Lead Japan's Professional Services team, managing and coaching a team of Consultants in transitioning from packaged onboarding delivery toward SOW-based implementation and advisory engagements. Oversee delivery quality across both implementation projects and advisory engagements, ensuring customer success throughout the full engagement lifecycle. Champion adoption of Workato's GEARS framework, and evolve delivery methodology to address Agentic AI and Enterprise MCP use cases. Drive continuous improvement of delivery processes, tools, and documentation to support scale and repeatability. Customer Engagement Engage in customer strategy sessions, QBRs, and executive engagements, articulating the business value of Workato's platform and services. Oversee escalation management, working cross-functionally with the account team and Product & Engineering to drive resolution and customer satisfaction. Support pre-sales efforts by clearly articulating the value of professional services and guiding customers through scoping and engagement design. New Services Development – Agentic AI & Enterprise MCP Spearhead the development and launch of Japan-specific services offerings focused on Agentic AI and Enterprise MCP, in alignment with Workato's global product direction. Work with global PS leadership to shape service packages, delivery methodologies, and go-to-market strategies for next-generation offerings. Team & Organization Building Recruit, onboard, and develop talent to build a high-performing, scalable Professional Services team in Japan. Establish clear career frameworks, performance goals, and development plans aligned with Workato's global Professional Services career framework. Foster a culture of accountability, customer focus, and continuous learning. Partner Ecosystem Development Build and manage a Japan partner ecosystem, leveraging SIers and consulting firms as delivery partners and channel partners to extend Workato's reach and delivery capacity. Enable and certify partners to deliver Workato implementations independently, driving scalable customer success across Japan. Collaborate with the Channel and Alliances team to align partner strategy with services growth objectives. Operational Excellence Track and report on key performance metrics including team utilization, customer satisfaction, and engagement health, providing regular updates to Japan and global leadership. Manage resource allocation across the team and partner network to optimize delivery capacity and quality. Contribute to pricing, packaging, and operational planning for Japan PS in collaboration with global teams. Requirements Qualifications / Experience / Technical Skills 12+ years of experience in professional services, technical consulting, or services leadership within a SaaS, iPaaS, or enterprise software company. 5+ years of leadership experience managing technical delivery teams, with a demonstrated track record of building and scaling organizations. Proven ability to build and maintain C-level relationships within Japan's enterprise market, with deep understanding of Japanese enterprise business culture. Strong technical fluency in integration, automation, and emerging Agentic AI / Enterprise MCP technologies — able to engage credibly in architecture discussions and translate complex concepts for executive audiences. Experience managing both SOW-based implementation engagements and advisory/consultative service models. Demonstrated success in building partner ecosystems with SIers and consulting firms in Japan, including partner enablement and co-delivery models. Excellent communication skills in both Japanese and English, with the ability to navigate seamlessly between customer-facing conversations and cross-functional global collaboration. Strong resource management and prioritization skills across a distributed team and partner network. Proactive, self-motivated, and comfortable operating in a high-growth, fast-moving environment with ambiguity. Nice to Have Hands-on experience with Workato or other leading iPaaS platforms (MuleSoft, Boomi, Tray.io, etc.). Familiarity with enterprise applications such as Salesforce, Workday, ServiceNow, SAP, or NetSuite. Experience in pre-sales or technical advisory roles within an iPaaS or automation context. PMP, Scrum, or Agile certification. Prior experience in a high-growth startup or scale-up environment. Track record of driving software expansion through professional services engagements. 職務概要 Workatoは、日本のプロフェッショナルサービス組織を率い、成長させるシニアマネージャーを募集しています。本ポジションは、オンボーディング中心のデリバリーから、Agentic AIおよびEnterprise MCPを軸とした大規模かつ複雑なプロジェクトへ移行する局面における、重要なリーダーシップポジションです。 日本のカスタマーサクセス ディレクターにレポートし、グローバルのプロフェッショナルサービス組織とも連携します。デリバリー品質、顧客経営層との関係構築、パートナーエコシステムの開発まで、日本におけるプロフェッショナルサービス機能全体を統括します。Workatoの次なる成長フェーズに向け、日本におけるプロフェッショナルサービスのあり方を設計・構築する中心的な役割を担います。 主な業務内容 デリバリーリーダーシップと変革 日本のプロフェッショナルサービスチームを率い、コンサルタントのマネジメントおよび育成を行う。パッケージ型オンボーディング支援から、SOW（作業範囲記述書）に基づく導入支援・アドバイザリー案件への移行を推進する。 導入プロジェクトおよびアドバイザリー案件のデリバリー品質を統括し、案件ライフサイクル全体を通じた顧客成功を実現する。 WorkatoのGEARSフレームワークの導入を推進し、Agentic AIおよびEnterprise MCPのユースケースに対応したデリバリー手法へと発展させる。 スケールと再現性を支えるため、デリバリープロセス、ツール、ドキュメントの継続的な改善を推進する。 顧客エンゲージメント 顧客戦略セッション、ビジネスレビュー、経営層向けエンゲージメントに参加し、Workatoのプラットフォームおよびサービスがもたらすビジネス価値を明確に伝える。 エスカレーション対応を統括し、アカウントチーム、プロダクト、エンジニアリングと部門横断で連携して、問題解決と顧客満足の向上を図る。 プロフェッショナルサービスの価値を明確に説明し、スコーピングおよび案件設計を支援することで、プリセールス活動を支援する。 新サービス開発 – Agentic AIおよびEnterprise MCP Workatoのグローバルなプロダクト戦略に沿って、Agentic AIおよびEnterprise MCPに特化した日本市場向けサービスの企画・開発・立ち上げを主導する。 グローバルPSリーダーシップと連携し、次世代サービスのサービスパッケージ、デリバリー手法、Go-to-Market戦略を策定する。 チーム・組織づくり 人材の採用、オンボーディング、育成を通じて、日本で高いパフォーマンスを発揮し、拡張可能なプロフェッショナルサービスチームを構築する。 WorkatoグローバルのPSキャリアフレームワークに沿って、明確なキャリア体系、パフォーマンス目標、育成計画を整備する。 オーナーシップ、顧客志向、継続的学習を重視する文化を醸成する。 パートナーエコシステムの開発 SIerおよびコンサルティング会社をデリバリーパートナーおよびチャネルパートナーとして活用し、日本におけるWorkatoの市場到達力とデリバリー能力を拡張するパートナーエコシステムを構築・管理する。 パートナーがWorkato導入を自律的に提供できるよう、イネーブルメントおよび認定プログラムを推進し、日本全体でスケーラブルな顧客成功を推進する。 チャネル・アライアンスチームと連携し、パートナー戦略とサービス成長目標を整合させる。 オペレーショナル・エクセレンス チーム稼働率、顧客満足度、案件健全性などの主要KPIを追跡・報告し、日本およびグローバルのリーダーシップに定期的なアップデートを提供する。 チームおよびパートナーネットワーク全体のリソース配分を管理し、デリバリー能力と品質を最適化する。 グローバルチームと連携し、日本PSにおける価格設定、パッケージング、オペレーション計画に貢献する。 応募要件 必須資格・経験・技術スキル SaaS、iPaaS、またはエンタープライズソフトウェア企業における、プロフェッショナルサービス、テクニカルコンサルティング、またはサービス組織のリーダーシップ経験12年以上。 技術デリバリーチームのマネジメント経験5年以上。組織を構築し、拡大した実績があること。 日本のエンタープライズ市場においてCレベルの関係を構築・維持した実績があり、日本企業のビジネス文化を深く理解していること。 統合、オートメーション、ならびに新興のAgentic AI／Enterprise MCP技術に関する高い技術的知見を有し、アーキテクチャに関する議論に信頼性をもって参加できること。また、複雑な概念を経営層向けに分かりやすく説明できること。 SOWベースの導入案件と、アドバイザリー／コンサルティング型のサービスモデルの両方をマネジメントした経験。 日本においてSIerやコンサルティング会社とのパートナーエコシステムを構築した実績。パートナーイネーブルメントおよび共同デリバリーモデルを含む。 日本語・英語の双方で優れたコミュニケーション能力を有し、顧客対応とグローバルな部門横断コラボレーションを円滑に行えること。 分散チームおよびパートナーネットワーク全体にわたる、強力なリソース管理・優先順位付け能力。 主体性と自走力があり、不確実性を伴う急成長・変化の速い環境での業務に適応できること。 歓迎要件 Workato、または主要iPaaSプラットフォーム（MuleSoft、Boomi、Tray.ioなど）の実務経験。 Salesforce、Workday、ServiceNow、SAP、NetSuiteなどのエンタープライズアプリケーションに関する知識。 iPaaSまたはオートメーション領域におけるプリセールス、またはテクニカルアドバイザリーの経験。 PMP、Scrum、またはAgileの認定資格。 急成長中のスタートアップまたはスケールアップ企業での経験。 プロフェッショナルサービス案件を通じて、ソフトウェア導入拡大・利用拡大を推進した実績。

Location: Buenos Aires Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE We're searching for an exceptional marketing leader to grow Halter in Argentina and Uruguay - one of the biggest cattle regions in the world. You’ll be building recognition for Halter’s brand that reaches every farming community, with revenue performance to match. We're making our first moves on the ground and we need a senior leader to build the marketing foundation and be part of our core team. This role is a key driver of full-funnel revenue performance: acquisition, expansion, and retention, all through marketing. You're not running events and content on instruction or directive from HQ. You are accountable for the local marketing strategy to achieve our revenue outcomes. That means thinking like a revenue owner first, and a marketer second. Your job is to make sure marketing shows up as a genuine lever across that whole funnel: helping win new farmers, and also feeding the stories, proof points and community that keeps existing farmers expanding and retained. You, in tight collaboration with go-to-market leadership, will build this strategy, build the team to deliver against it, and own the demand and pipeline that drives Halter's growth for years to come. We want you to own marketing for this region. You will have full support from Halter’s global marketing team based in New Zealand HQ, with the brand and strategic frameworks you need to do your job - think of this as our DNA and standardised thinking and that lets every region move fast without reinventing the wheel. We are building the feedback loop to take your feedback and wins, and globalise them, to make Halter’s marketing brilliant in all of our key markets. But ultimately the buck stops with you in Argentina and Uruguay - acquire, expand and retain the best farms in one of the best farming regions globally. Who we are looking for: - A full-funnel revenue thinker, not a channel specialist. You've owned acquisition, expansion, and retention outcomes, not just top-of-funnel demand generation. You think in pipeline and revenue contribution first, achieved through strategically driving brand awareness - Deeply customer-led. You're energised by time on farm with cattle farmers, and you turn that firsthand understanding into commercial decisions such as messaging, proof points, and channel choices, not just generic content ideas. - A builder and world-class operator. You will build and lead a high-performing, efficient team, ideally with experience scaling a marketing or growth function in a fast paced environment. You will be comfortable rolling your sleeves up and playing ‘executor’, while also knowing the right time to give space to your team to win (or loose) and learn from that experience - Genuinely commercial. You’re not just comfortable being measured on a revenue number - you demand it from yourself and your team. You move fast on real bets, you’re allergic to decisions not backed by data, and you thrive on seeing real results in real time. - First-principles by instinct. You use Halter's global frameworks because they're smart, not because you're told to, and you know exactly when the local market demands something different, and can make that case with evidence, not opinion. - A strong operator across both brand and demand. You’re equally comfortable in a tone-of-voice conversation and a CAC/ROI conversation, and you’re able to move between the two with ease - Comfortable with ambiguity. You'd rather own the outcome and figure out the path than wait for a fully specified brief. - AI-forward as a default operating mode, not a tool you occasionally reach for. You and your team use AI to draft and iterate content, personalise outreach at a scale a human team couldn't match manually, and analyse campaign and funnel data faster than a traditional team would. You treat headcount as a last resort after you've pressure-tested what AI can already do, not the other way around. WHAT THE ROLE LOOKS LIKE: - Strategy & ownership: Own the marketing strategy and budget end to end, setting the vision and the plan to take Halter from early-market entry to category leadership and one of our largest revenue markets. - Organic growth & content. Build content that compounds: SEO-driven farmer resources, owned channels, and organic social that establishes Halter as the trusted voice in cattle, not just a paid acquisition function. - Events strategy. This sits at the heart of our territory manager regional model. You'll partner with sales leadership to decide which field days, expos, and farmer gatherings actually move pipeline in AU, and how they connect directly into the territory manager's patch and pipeline, not run as a separate marketing calendar. - Case studies & proof. Build a library of farmer stories and results that do double duty: acquisition proof points for new farmers, and expansion/retention proof points for existing ones. - Paid traffic. Work with the global Performance Marketing function running paid channels in-region with a sharp eye on customer acquisition costs (CAC) and pipeline contribution, not just reach or impressions. - Enterprise motion. Support and drive the enterprise/larger-account pipeline in AU specifically, where the buying committee, proof requirements, and sales cycle look different from owner-operator farms. - Accountability for the numbers: Own and report on pipeline, CAC, brand awareness and the complete revenue picture. Marketing is one of the most critical levers that sits right across the funnel, so it’s expected you will design the marketing strategy around each metric from acquisition through to net dollar retention. - Brand and tone of voice in-region. Use Halter's global brand as the foundation, and make the judgment calls on how it lands with Argentinian and Uruguayan farmers specifically: language, imagery, humour, what plays and what doesn't in this market. - Objection handling through stories, not just spec sheets. Build ROI case studies and compelling storytelling, delivered through the right channels at the right point in the funnel, that neutralise the objections AU farmers actually raise (price, proof, switching risk), not generic feature messaging. OUR BENEFITS: - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building. - Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture. - Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy. - Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth. - We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options. OUR OFFICE FIRST APPROACH: Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together. We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter. Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore or Tokyo, Japan About the Team The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. What You'll Do Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence. Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, and Teams. Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access. Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings. Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use. Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues. Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs. Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools. What We're Looking For You have a minimum of 4 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products. Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers. Strong customer service orientation and communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced, dynamic environment. You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc). Hands-on experience with identity and access management (IAM) systems, such as Okta, Ping Identity, or Azure Active Directory. Strong knowledge of authentication protocols (SAML, OIDC, LDAP) and secure web gateway technologies. Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing. Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations. You have worked with PostgreSQL, MySQL, MS SQL or other database servers. Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience). Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Sri Lanka Workplace: fully We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems. What to expect: You’ll work on real client accounts, not dummy data, and at real volume. You’ll process hundreds of transactions every day. Accuracy and pace both matter. Your reconciliations feed directly into the reports and filings our accountants finalise. This is a behind-the-scenes role with no direct client contact. You’ll work closely with team leads, accountants and our Client Success team. Your output is measured clearly every day and every month, so you’ll always know where you stand. If you want to build confidence, judgement, and ownership, it will be. What you'll do: Reconcile bank transactions for your assigned client companies by matching them to supporting documents and posting them to the right accounts in the general ledger. Review and categorise purchase and sales invoices so accounts payable and receivable stay accurate. Work through a task-based queue at a steady pace every day and meet daily and monthly productivity targets. Don’t leave the work for month-end. Help clear backlog cases by financial year end, starting with the oldest and most urgent. Spot missing or unclear documents and raise clear, specific queries for our Client Success team to follow up with clients. Check your own work before handing it over, so cases reach review clean and need little rework. Join daily check-ins with your team lead to flag blockers, resolve discrepancies and suggest process improvements. Use our in-house matching, routing and productivity tools, and adapt as they evolve. Who you are: 1 to 3 years of working experience in a related field, preferably in accounting or bookkeeping. A Bachelor's degree in Accounting, Finance, or a related field. Relevant experience and certifications (e.g., Certified Bookkeeper) will be considered. Proven experience in bookkeeping or accounting roles, with a strong understanding of bookkeeping principles, practices, and relevant software exposure. Excellent attention to detail and accuracy in financial data review, with the ability to identify and resolve discrepancies. Proficiency in using bookkeeping software and tools, along with the ability to adapt to new technologies and software platforms as we develop our own accounting software. Excellent communication skills, both written and verbal, with the ability to effectively communicate with team members and clients. Ability to work independently and collaboratively within a team, following instructions and seeking guidance when needed. Strong knowledge of accounting standards, regulations, and compliance requirements, which includes but not limited to accurate journal entries. Ability to maintain confidentiality and handle sensitive financial information with integrity. Strong problem-solving skills, with the ability to analyse financial data and identify solutions. You’ll leave this role better than you started. That’s the goal. What you'll bring A solid grasp of double-entry bookkeeping and bank reconciliation. Attention to detail at volume: you’re as accurate on the 300th transaction as on the first. Comfort working with targets and daily metrics. Experience with cloud accounting software (e.g. Xero or QuickBooks) is a plus. Our Benefits Multi-cultural environment to enhance your global perspective. Learning opportunities and mentorship from peers and leaders. An agile working model focused on goals and performance. Remote working arrangement. USD 92 health allowance monthly. Company-provided laptop. Equal Opportunity Statement At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

Location: Tokyo, JP About the Team The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution. This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership. About the Role Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships. What You’ll Do → Own a portfolio of named strategic accounts Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities. → Drive workflow-led expansion Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams. → Build executive alignment and business cases Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization. → Orchestrate complex account teams Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays. → Create and manage strategic pipeline Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage. → Operate with rigorous sales discipline Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward. → Shape how Miro wins in the enterprise Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy. What You’ll Need 10+ years of SaaS sales experience , including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees. Proven track record of pipeline creation and deal closing through new business acquisition (Self-Sourcing / Outbound) in a B2B environment. Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders. Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals. Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders. Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling. Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors. Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes. Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams. AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity. What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board . #LI-YN1 About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: https://www.youtube.com/@lifeatmiro Blog: https://miro.com/careers/life-at-miro/all/ Instagram: https://www.instagram.com/mirohq/ At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .

Location: Belgrade, Serbia We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum. Key Responsibilities: Proven ownership of a substantial 24/7 Customer Support operation within iGaming. Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly. Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable. A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls. Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up. Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents. Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance. Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations. Requirements: Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license. The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately. Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure. Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions. Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT. Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording. Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses. Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case. Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management. Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings. By joining us, you can expect: Competitive salary with attractive commission structure​. Top tier training provided by industry leading experts. Opportunity to grow within a fast-expanding international company. Positive and supportive team environment. Comfortable office space in central Belgrade. Private healthcare plan. Happy hour. Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Limassol, Cyprus AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform. This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences. The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities. We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality. A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed. Key Responsibilities: 1. QA Leadership & Organization Lead and consolidate existing QA teams into a unified QA organization. Establish clear responsibilities, ownership, and accountability across QA activities. Manage, mentor, and develop QA engineers, team leads, and automation specialists. Evaluate existing team capabilities, identify gaps, and optimize resource allocation. Establish a culture of critical thinking, proactive problem-solving, and continuous improvement. Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands. Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations. 2. End-to-End iGaming Platform Quality Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including: Player-Facing Platform Registration, login, authentication, and account management. Player onboarding and verification processes. Deposits, withdrawals, cashier functionality, and payment methods. Casino and sportsbook player journeys. Bonuses, promotions, free spins, and loyalty features. CRM communications, engagement campaigns, and retention flows. Mobile, desktop, browser, and device compatibility. UI/UX functionality, usability, and player experience consistency. Back Office & Operational Systems Back-office functionality, user permissions, and operational workflows. Casino and sportsbook management functionality. PSP integrations, payment routing, and transaction flows. CRM and bonus configuration and execution. Reporting, data accuracy, and operational dashboards. Player account management and customer support tools. Third-party provider integrations and related operational processes. Multi-Brand & Multi-Market Environment Validate functionality across multiple brands, configurations, GEOs, and currencies. Ensure new brand launches meet defined quality standards. Identify configuration-related defects and inconsistencies. Establish reusable testing frameworks that support scalable brand deployment. 3. QA Strategy, Processes & Quality Governance Define and implement a company-wide QA strategy. Establish standardized testing methodologies, procedures, and documentation. Implement risk-based testing and prioritize critical business and player flows. Define clear testing requirements and acceptance criteria. Establish release quality gates and measurable go/no-go criteria. Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage. Introduce structured root-cause analysis and preventive actions for recurring production defects. Continuously evaluate testing effectiveness and identify opportunities for improvement. Maintain visibility over product quality, outstanding defects, and release risks. 4. Automation & AI-Driven Testing A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI. Responsibilities include: Define and execute a practical QA automation strategy. Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation. Expand automated regression, API, integration, and end-to-end testing coverage. Integrate automated testing into development and CI/CD pipelines. Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies. Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization. Reduce manual testing effort where automation can deliver reliable results. Establish measurable automation targets and continuously assess their effectiveness. Ensure automated tests are reliable, maintainable, and provide meaningful coverage. The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency. 5. Release Quality & Production Reliability Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards. Establish release-readiness criteria and provide independent QA assessments. Coordinate testing activities across multiple development teams and projects. Ensure critical player and operational journeys are validated before production releases. Establish effective smoke-testing and post-release verification processes. Monitor production defects and identify recurring quality issues. Participate in production incident investigations and root-cause analysis. Drive preventive improvements to reduce production defects and operational disruptions. Escalate significant quality risks with clear evidence and recommended actions. 6. Operational QA & Cross-Department Collaboration Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments. Understand critical business processes and translate operational risks into structured testing requirements. Establish testing procedures for new integrations, configuration changes, and operational functionality. Ensure testing covers real-world business scenarios rather than only technical requirements. Challenge unclear requirements, incomplete solutions, and potentially problematic business logic. Collaborate with department managers to identify recurring issues and improvement opportunities. Ensure operational incidents and player complaints contribute to ongoing QA improvements. 7. Quality Analytics & Performance Management Define and maintain clear QA KPIs and performance dashboards. Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality. Track recurring defects and identify underlying patterns. Analyze production incidents and operational issues to identify systemic weaknesses. Use data to prioritize QA resources and testing activities. Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D. Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability. Mandatory Experience 6+ years of professional QA experience, including at least 2 years in a QA leadership or management position. Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider. Proven experience managing QA engineers and coordinating testing across multiple products or development teams. Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality. Demonstrated experience building or significantly improving QA processes and testing frameworks. Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing. Practical experience with test automation frameworks and automated testing strategies. Good understanding of web technologies, APIs, databases, and modern software development practices. Experience working with Agile development teams and CI/CD pipelines. Strong analytical capabilities, critical thinking, and structured problem-solving skills. Ability to independently identify quality risks and challenge technical or business decisions. Proven ability to prioritize effectively and deliver results in a fast-paced environment. Strong communication, stakeholder management, and leadership skills. Hands-on technical capability and willingness to investigate complex issues directly. AI & Automation Expectations Practical experience implementing or managing QA automation. Familiarity with AI-assisted development or testing tools. Ability to evaluate and introduce AI solutions into QA workflows. Understanding of the opportunities and limitations of AI-generated tests. A clear mindset toward reducing repetitive manual work and improving QA productivity through technology. Technical Knowledge Experience with several of the following: Playwright, Cypress, Selenium, or similar automation frameworks. REST APIs and Postman. SQL and database validation. Git and CI/CD pipelines. Jira, Confluence, TestRail, Xray, or similar tools. Browser developer tools and network debugging. JavaScript/TypeScript or other relevant scripting languages. AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions. Kafka or other event-driven architectures. Preferred Qualifications Experience working for a B2B iGaming platform provider. Experience managing QA across multiple brands, jurisdictions, or markets. Experience testing payment systems, casino integrations, and complex bonus engines. Experience implementing automation and AI-driven improvements with measurable results. Familiarity with production monitoring, incident management, and quality analytics. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia About us Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions. We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects. About the role Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers. We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work. You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently. For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live. You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area. What you will do Shopify and catalogue • Configure and maintain the store, including products, variants, prices, collections, and metafields. • Manage bulk imports and exports and support B2B price lists and customer accounts. • Manage apps and checkout settings, including rules for regulated products. • Make minor configuration and technical adjustments independently where appropriate. • Troubleshoot routine Shopify issues and identify when external technical support is required. Integrations and automation • Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders. • Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies. • Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate. • For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation. • Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required. HubSpot / CRM • Manage pipelines, deal stages, properties, tags, and customer tiers. • Set up and maintain user roles, permissions, reports, and dashboards. • Maintain data quality, including duplicate management, merges, and consistent records. • Handle routine CRM configuration and administration independently. • Coordinate more complex CRM changes or development work with external specialists when required. Technical project and vendor management • Translate business requirements into clear technical requirements and specifications. • Assess whether a task can be handled internally or requires external technical expertise. • Identify and coordinate external developers, agencies, freelancers, or other technical specialists. • Obtain estimates, implementation plans, and timelines from external providers. • Track project scope, deadlines, budgets, dependencies, and changes. • Review and test completed work against the agreed requirements. • Formally verify and accept deliveries before go-live. • Ensure that external technical work is properly documented and maintainable. Control and documentation • Maintain documentation of systems, integrations, configurations, workflows, and access rights. • Control administrative permissions and external vendor access. • Monitor system performance, synchronization issues, and errors. • Ensure that technical changes are documented and properly handed over. • Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment. Your first 90 days • Consolidate our HubSpot environment into one working system. • Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates. • Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot. • Integrate WhatsApp (Wati) with HubSpot. • Audit and clean the product catalogue and establish one standard for product changes. • Map all systems, apps, and integrations and establish role-based access and documented handover. • Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes. Requirements We verify these requirements. Please read them carefully before applying. • 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each. • Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome. • Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem. • Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation. • Hands-on experience with bulk catalogue operations using Matrixify or CSV. • English B2+ with clear written and verbal communication. • Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise. Strong advantages • Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions). • Shopify Plus and/or Shopify B2B. • Experience in regulated or age-restricted e-commerce. • Multi-market experience (US and EU). • Russian and/or Spanish. This role is not a fit if you are: • A pure developer who is primarily focused on writing code and has limited project or vendor management experience. • A pure project manager without strong, hands-on Shopify technical knowledge. • A theme/design or marketing-focused Shopify profile without broader technical and systems experience. • Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience. • Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems. Benefits • Format: Remote, full-time, contractor (B2B) agreement. • Compensation: €2,500–€3,000 gross per month. • Probation: 3 months. • Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas) What to send us • CV and LinkedIn profile. • Links to live Shopify projects and a description of your exact contribution to each. How we hire 1. Application review 2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit. 3. Portfolio and experience verification, plus a practical case based on a real task from our business. 4. Interview with the hiring manager. 5. References from at least two previous employers or clients (B2B). If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!

Location: São Paulo, Brazil; Belo Horizonte, Brazil; Curitiba, Brazil; Rio de Janeiro, Brazil; Porto Alegre, Brazil Top 3 Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do Engage with clients to understand their requirements and advise on appropriate solution architectures Collaborate with Product Managers to ensure alignment between client needs and solution design Work closely with Delivery Managers to oversee the architecture approach during solution deployment Explore a range of possibilities and creative alternatives to identify the most effective solutions Ensure that designed solutions are implemented in accordance with client expectations and company standards Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs Provide ongoing support and guidance to clients throughout the implementation process Maintain awareness of industry trends and emerging technologies to continuously improve solutions Required Skills and Knowledge At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business Experienced in delivering cloud-based technology product solutions in an enterprise environment Ability to assist in defining and socialising a product/enterprise roadmap Ability to translate client requirements into actionable steps and solution architectures Understand business architecture models & patterns Has designed and implemented innovative and creative solutions to business problems Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions Experienced in designing solutions in a Relational DB and noSQL environment Experienced in designing for API & Micro-services centric environments Demonstrated capability to self-learn new technology trends and approaches Ideally has experience or understanding of the benefits of low-code platforms While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) Excellent communication skills, both written and verbal Required Competencies Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients Strong analytical skills & ability to understand and collect business requirements from corporate clients. Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client. Relationship management experience with corporate clients. Excellent organisational, interpersonal & communication skills and an ability to engage audiences Excellent decision-making and judgment skills Understanding of insurance business processes across all areas and at least two lines of business Maintains direction and focus through proactive planning and organized approaches to work Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities A high proficiency in working in English as your primary language Why You'll Love Working Here Paid Annual Leaves Annual Performance Bonus Health Insurance Remote Work Allowance Anniversary Bonus Stock Options (after 6 months) Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: New Delhi, India; Bengaluru, India; Mumbai, India; Pune, India; Philippines Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 4 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Задачи: — разрабатывать и согласовывать требования, создавать артефакты для разработки — проектирование архитектуры и интеграционного взаимодействия — проектировать API и контракты обмена данными — быстро проверять гипотезы: формулировать эксперименты, собирать feedback, итерировать с разработкой. Требования: — опыт работы бизнес/системным аналитиком в ИТ-проектах, предпочтительно связанных с финансовыми организациями от 3 лет — опыт успешного завершения минимум двух крупных проектов — опыт общения со стейкхолдерами, сбора требований, получения обратной связи — опыт написания функциональных требований, описания интеграций, технической документации на разработку в реальных продуктах — владение UML, BPMN нотациями — умение использовать User Story и Use Case — знание json нотаций, Postman/Insomnia и Curl (любого инструмента отправки http запросов) — умение работать с OpenAPI спецификациями — опыт работы с СУБД (PostgreSQL и подобные) — хорошее знание принципов разработки программного обеспечения (проектирование, планирование, разработка, тестирование, доработки) — опыт оценки трудозатрат по разработкам в соответствии с требованиями — понимание синхронного и асинхронного взаимодействия микросервисов (общие знания про http и любой брокер сообщений) — знание BPMN, UML, REST API, JSON, XML и SQL на уровне простых запросов. Условия: — комфортный современный офис рядом с м. Кутузовская — офисный формат работы — ежегодный пересмотр зарплаты, годовая премия — корпоративный спортзал и зоны отдыха — система обучения для профессионального и карьерного развития — расширенный полис ДМС с первого дня работы и страхование для семьи — программа ипотеки для сотрудников — бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров — вознаграждение за рекомендацию друзей в команду Сбера.

Задачи: — Сбор и анализ бизнес-требований, проектирование архитектуры и бизнес-логики разрабатываемого функционала; — Взаимодействие с заказчиками, проектными менеджерами, разработчиками и другими ключевыми участниками для уточнения и детализирования требований; — Моделирование бизнес-процессов с помощью UML и BPMN; — Проработка и описание сценариев использования (Use Cases) и пользовательских историй (User Stories); — Составление и описание технических заданий для разработчиков и дизайнеров; — Подготовка и проведение обучающих семинаров и презентаций по новому и существующему функционалу для внутренних команд; — Консультации внутренних команд по бизнес- и тех-процессам; — Написание пользовательской документации по функциональности фич и приложений. Требования: — Опыт работы в качестве бизнес/системного аналитика от 5 лет; — Глубокие знания и опыт в области e-commerce (от 3х лет); — Умение составлять сопроводительную проектную и пост-проектную документацию; — Уверенные знания и понимание работы СУБД (PostgreSQL), шин данных (Datareon), брокеров сообщений (RabbitMQ), Web-сервисов; — Глубокое понимание принципов UX/UI; — Базовые знания SQL; — Опыт в проведении сплит тестов. Будет плюсом: — Знание и умение читать код (бэк на RoR, фронт на Vue); — Описание API в формате OpenAPI v3 (Swagger UI); — Владение инструментами продуктовой аналитики; — Моделирование процессов в Stormbpmn; — Мобильная разработка; — Проектирование и разработка реляционных баз данных. Условия: — Удаленный формат работы; — Интересные задачи, адекватное руководство; — Широкий спектр возможностей для саморазвития и профессионального роста; — Работа в аккредитованной ИТ-компании; — ДМС (после испытательного срока); — Премии по итогам проделанной работы, годовые премии; — Возможности обучения и сертификации, посещение конференций за счет компании; — Молодой, дружный и позитивный коллектив; — Отсутствие лишней бюрократии; — Скидки на весь ассортимент магазина; — Испытательный срок 3 месяца, зарплата обсуждается индивидуально по результатам собеседования.

Зона ответственности: — Анализ источников данных: проведение детального анализа систем-источников (базы данных, API, файлы). — Разработка технических требований: создание детальных спецификаций на извлечение (Extract), преобразование (Transform) и загрузку (Load) данных, включая описание бизнес-логики преобразований. — Участие в проектировании и описании структур данных в хранилище совместно с архитектором и разработчиками. — Формализация бизнес-логики: описание сложных расчетов, правил агрегации, условий очистки и обогащения данных, требований к конвертации и стандартизации. — Составление технической документации: паспорта источников данных, спецификации на пайплайны, схемы потоков данных. — Анализ бизнес‑процессов в парадигме AS‑IS → TO‑BE: выявление разрывов, определение целевых состояний. — Подготовка идей по реализации. — Сверка данных в разных источниках. Наши ожидания: — Наличие сертификатов по 1С. — Высшее техническое или экономическое образование. — Опыт работы системным или бизнес-аналитиком в области данных/финтеха от 3-х лет. — Уровень: Middle+. — Знание нотаций BPMN и UML. — Знание методик тестирования - опыт написания Use-cases и Test-Cases. — SQL. — Разработка технических заданий. — Умение читать и составлять диаграммы (ER, DFD, BPMN, UML). — Внимательность к данным и проверке, понимание IT-инфраструктуры. Мы предлагаем: — Работу в компании с безупречной репутацией - все по ТК. — Высокий уровень заработной платы и годовой бонус. — С 10.00 до 19.00, 5/2 в офисе. — Комфортный офис класса "А" м. — «Серпуховская». — Заботу о здоровье - оформим полис ДМС и компенсация абонемента в фитнес-зал. — Возможность посещать бесплатные занятия по волейболу и йоге. — Выездные и тематические корпоративы. — Развитие и обучение - у нас есть Книжный Клуб, Стратегические сессии, корпоративное и персональное обучение. — Участие в формировании процессной архитектуры компании с нуля. — Возможность влиять на решения, быть экспертом и инициатором изменений. — Комбинация проектных задач, аналитики, автоматизации и развития.

Задачи: — сбор, анализ, формализация и согласование требований на разработку, изменение и интеграцию информационных систем; — анализ предметной области и нормативной документации; — моделирование и анализ информационных систем и процессов (AS IS /TO BE); — проектирование интерфейсов; — декомпозиция и постановка задач в разработку и дизайн; — ревью входящих запросов как на уровне бизнес-постановок, так и на уровне технических заданий. Требования: — опыт работы в аналогичной должности; — понимание процессов разработки, тестирования, внедрения и сопровождения ПО с применением принципов Agile; — понимание клиент-серверной архитектуры приложений (frontend, backend, DB); — владение инструментами моделирования с использованием нотаций BPMN, UML (use case, activity, sequence, etc); — умение представить результаты работы: доступно объяснить и визуализировать для всех участников проекта (как для технических специалистов, так и представителей бизнеса); — опыт работы с продуктами Atlassian: Confluence, Jira. Дополнительные преимущества: — опыт работы в ML / AI проектах; — понимание принципов микросервисной архитектуры; — опыт работы с PlantUML, Draw.io; — понимание Kafka, Mongo DB, PostgreSQL, Elastic Search; — опыт работы в системах управления требованиями; — практический опыт работы с gRPC, MQ, SOAP, XML, REST, JSON, XSD, SWAGGER, SQL. Условия: — 5/2, гибридный формат работы, гибкое начало дня; — оклад + бонусы; — комфортный офис в 10 минутах пешком от метро Таганская; — ДМС со стоматологией, страхование при поездках за рубеж, страхование жизни, скидки на автострахование; — участие в конференциях и митапах, обучение за счет компании; — бесплатная мобильная связь; — ежегодный оплачиваемый отпуск 31 день; — специальные предложения от партнеров и друзей МТС.

Задачи: — разработка математической модели кейсов; — расчёт и настройка RTP, EV, House Edge; — расчёт вероятностей выпадения предметов; — variance / volatility и распределение выигрышей; — калибровка вероятностей под заданный RTP; — Monte-Carlo симуляции на 1–10+ млн открытий; — анализ экономики и прибыльности на большой дистанции; — оценка рисков и необходимого банкролла/резерва; — автоматический пересчёт модели при изменении рыночных цен CS2-скинов; — математическая проработка дополнительных игровых механик. Требования: — сильное понимание теории вероятностей и математической статистики; — опыт в iGaming, Game Math, Loot Boxes, Case Opening, RNG или игровой экономике; — будет плюсом: Python, NumPy, опыт Monte-Carlo моделирования, практический опыт работы с RTP и House Edge, понимание экономики CS2-скинов, примеры реализованных математических моделей. Условия: — долгосрочный проект; — после разработки базовой модели планируется постоянная работа над новыми режимами, механиками и балансом.

Задачи: — Расчёт математической модели открытия кейсов — Настройка вероятностей выпадения предметов — Расчёт RTP, EV и маржи проекта — Расчёт variance / volatility — Настройка стоимости кейсов относительно стоимости содержащихся предметов — Моделирование большого количества открытий (Monte Carlo) — Проверка экономики на дистанции: 100 тыс. / 1 млн / 10+ млн открытий — Анализ возможных убыточных сценариев для платформы — Разработка алгоритма автоматического пересчёта вероятностей при изменении рыночной стоимости CS2-скинов — Математическая настройка бонусных механик, апгрейдов, сражений и других игровых режимов — Контроль общей экономики проекта и её устойчивости Требования: — Понимание теории вероятностей, математической статистики и экономики игровых систем Будет плюсом: — Опыт в iGaming / Game Math / Loot Boxes / Case Opening / CS2 / Slots / RNG / Game Economy — Знание Python и опыт построения Monte-Carlo симуляций Условия: — Проект долгосрочный — После разработки основной модели потребуется дальнейшая работа над новыми механиками и балансом

Location: Tokyo Workplace: Hybrid Senior HR Generalist, Japan Department: Local subsidiary Reports To: ICEYE Japan Indirect Reporting Line: Global Head of HR/People Operations Position: Permanent full-time role Country: Japan Role Overview: As a (Senior) HR Generalist, you are a key member of ICEYE’s local subsidiary in Japan and part of our globally distributed HR team, responsible for ensuring a seamless and positive employee experience across the entire employee lifecycle for ICEYErs in your designated location. You are the face of HR for our local office and the "1st Line of Defense" for all country-specific people matters. While our Global HR Operations team (the "2nd Line of Defense") designs global frameworks, tools, and data standards, you are responsible for the local tailoring and practical execution of these standards. You will handle high-touch, individual cases that require deep knowledge of local labor laws and office culture. You bridge the gap between global ICEYE standards and local needs, collaborating closely with the local CEO and departments like IT, Finance, and Office Management to drive operational excellence and employee satisfaction. In short, your mission is to ensure that ICEYErs in your assigned country are happy and engaged so that they can deliver better business results! Responsibilities: ● Serve as the primary point of contact for local employees via our ticketing system or other dedicated tools, addressing a wide range of HR inquiries and issues related to benefits, policies, and employee lifecycle events, providing timely and accurate responses in alignment with our global standards. ● Handle individual cases for relocation and onboarding, including the preparation of local employment contracts and country-specific documentation. ● Manage local third-party HR providers in your assigned country to effectively address employee needs. ● Manage the local practicalities of offboarding to ensure all legal requirements and exit procedures are met. ● Act as the first point of contact for standard ER cases, handling practicalities while consulting with HRBPs and Global HR Operations on complex issues. ● Audit payroll data in the HRIS and ensure accurate local processing in collaboration with our in-house team and local payroll vendor. ● Maintain accurate and up-to-date employee records in HRIS and other relevant systems, ensuring data integrity, confidentiality, and compliance with local and global data privacy regulations. ● Create and maintain comprehensive documentation for all local HR processes and policies. ● Stay abreast of changing local employment laws, ensuring all HR activities remain compliant and sharing best practices with relevant stakeholders. ● Identify opportunities to automate local HR tasks in collaboration with the Global HR Operations team, ensuring global "ways of working" meet local legal standards whilst preserving ICEYE’s core culture. ● Act as the go-to person for the local CEO on HR matters, escalating complex issues to the Global HR team when necessary. ● Provide local logistics and individual support for global HR initiatives such as Wellbeing, Performance Management, and L&D. ● Actively participate in or lead the development and communication of local HR programs and policies in accordance with team priorities. REQUIREMENTS ● Strong working knowledge of Japanese labor law, local benefits and market HR best practices, with a track record of creating compliant HR policy documentation and internal knowledge base pages. ● A "hands-on" approach with high attention to detail in contract management, local onboarding experience, and the management of local third-party providers (e.g., benefit brokers). ● Exceptional communication skills with the ability to bridge the gap between global standards and local needs, influencing both local leadership and the global HR team. ● Strong analytical skills and high emotional intelligence to act as the "1st Line of Defense," handling sensitive "individual case" employee relations with the wisdom to escalate complex issues to the Global HR Operations team. ● Exceptional communication skills in English and Japanese, with the ability to bridge global ICEYE standards with local needs while influencing both local leadership and the global team. ● Comfort with HRIS (e.g., HiBob) and ticketing systems, utilizing data to audit local payroll and maintain "source of truth" records. ● A proactive and service-oriented mindset and the ability to remain effective in a fast-scaling environment, adapting global policies to local contexts without losing speed.

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Position Overview We are looking for an Senior STR / Investigations Specialist to conduct financial crime investigations and support the preparation of Suspicious Transaction/Activity Reports (STRs/SARs). The role will be responsible for analysing escalated cases, assessing suspicious activity, documenting investigation conclusions and preparing high-quality regulatory reports for review and approval. Key Responsibilities Conduct end-to-end financial crime investigations arising from transaction monitoring, internal escalations and other AML controls. Analyse transaction activity, customer profiles, KYC information, on-chain activity and other relevant data to identify potential suspicious activity. Prepare clear and well-supported investigation conclusions, including recommendations on whether cases should be escalated for STR/SAR filing. Draft STR/SAR narratives and supporting documentation in accordance with internal standards and applicable regulatory requirements. Ensure assigned investigations and STR/SAR cases are completed accurately and within required timelines. Identify complex, high-risk or unusual cases and escalate them to the STR / Investigations Manager or relevant MLRO. Maintain complete and accurate case records with clear audit trails and supporting evidence. Work with Transaction Monitoring, KYC, AML Operations and other Compliance teams to obtain information required for investigations. Identify emerging typologies, recurring risk patterns and potential control gaps observed through investigations. Support quality reviews, regulatory enquiries, audits and remediation activities relating to investigations and suspicious transaction reporting. Requirements 3+ years of relevant experience in AML, transaction monitoring, financial crime investigations or suspicious transaction reporting. Practical experience investigating unusual or suspicious transaction activity and documenting investigation outcomes. Familiarity with STR/SAR preparation and regulatory reporting requirements. Strong understanding of AML/CFT principles, investigation methodologies and financial crime typologies. Experience using transaction monitoring, case management or blockchain analytics tools. Experience in digital assets, crypto, fintech, payments or financial services is preferred. Strong analytical, written communication and documentation skills. Comfortable working across multiple jurisdictions, deadlines and case priorities. Profile Strong investigative mindset and attention to detail. Able to assess complex information and form clear, evidence-based conclusions. Comfortable escalating concerns and challenging information where something does not appear consistent. Hands-on, organised and able to manage a high-volume investigation queue. Strong focus on quality, accuracy and regulatory defensibility. Interested in crypto and digital assets, with a willingness to develop deeper knowledge of blockchain-based financial crime risks. Comfortable using technology and AI tools to improve investigation quality, consistency and efficiency. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.