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Location: Berlin, Munich (Germany) Marketing Operations Manager - Join Our Innovative Team at thinkcell Software Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do We are seeking an experienced Marketing Operations Manager to join our Revenue Operations team as the dedicated Marketing Operations partner. In this role, you will work closely with Marketing leadership to design scalable processes, optimize campaign operations, and translate business strategy into operational execution. As part of the Revenue Operations team, you will serve as the dedicated Marketing Operations partner, working closely with Marketing leadership, GTM Systems, and other Revenue Operations functions to design scalable processes, optimize campaign operations, and ensure our marketing technology, data, and reporting support the company's continued growth. Key Responsibilities: Serve as the primary Revenue Operations partner for the Marketing organization. Participate early in planning for new marketing initiatives and campaigns. Identify risks, dependencies, and downstream impacts before execution. Own campaign operations governance, prioritization, and delivery oversight. Oversee campaign execution across email, webinars, forms, landing pages, and lifecycle programs. Ensure marketing campaigns comply with applicable privacy regulations, consent requirements, and email marketing best practices. Partner with Revenue Operations and GTM Systems to improve automation, lead management, and marketing processes. You will be great for this position if you have Bachelor's degree in Marketing, Business, Communications, or a related field. 5+ years of Marketing Operations experience. Experience partnering directly with Marketing leadership. Strong understanding of Salesforce Marketing Cloud, Salesforce Sales Cloud and marketing technology ecosystems. Experience with campaign operations, lifecycle marketing, and lead management. Strong project management and stakeholder management skills. Excellent analytical, communication, and problem-solving abilities. Ability to balance strategic thinking with operational execution. Preferred Qualifications Experience supporting global marketing organizations Experience with reporting and marketing analytics Knowledge of marketing compliance and data governance Experience leading process improvement or change management initiatives Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We’re hiring a Senior Group Accountant to join our Finance team in London. Reporting to the Global Financial Controller, you will be responsible for monthly and statutory reporting and group consolidation across our global entities, and will help build the reporting, close and audit processes that carry Humanoid from high-growth startup to public-company standards. This is a hands-on role for a technically strong, audit-trained accountant who wants their work to become the foundation of a global finance function. WHAT YOU’LL DO Reporting, Close and Consolidation - Run the month-end and year-end close to the group close calendar, including journals, accruals, prepayments, fixed assets and payroll postings, and own full balance sheet reconciliations. - Prepare monthly management reporting and support the wider reporting pack for internal and external stakeholders, including leadership, investors, lenders and auditors. - Operate and improve the group consolidation across all entities, including intercompany reconciliation and eliminations, and multi-currency translation. - Prepare group cash flow reporting and supporting schedules, working with FP&A and Treasury as the function grows. Technical Accounting - Own technical accounting assessments and prepare accounting papers and memos on judgemental areas and complex transactions. - Develop accounting policies across revenue, inventory, R&D, leases and share-based payments as the business scales. - Lead the accounting for inventory and manufacturing costs as we move from R&D and prototypes into production, including standard costing, cost of sales and stock provisioning. - Support the transition of group reporting from FRS 102 to IFRS. Statutory Reporting and Audit - Prepare UK statutory financial statements and support local filings across our other jurisdictions alongside external advisors. - Own the external audit process end to end, including PBC lists, auditor relationships and technical position papers. Controls, Systems and Process - Build and document internal controls as the group scales, ensuring we stay compliant and are ready for the reporting standards expected of a public company. - Document processes and controls as you build them, and play a central role in our ERP build-out and finance systems integrations. - Use AI and modern workflow tooling to accelerate the close, automate reconciliation and reporting, and find efficiencies across the function. - Collaborate end to end across the finance team and the wider business, including tax, FP&A, finance operations, supply chain and people teams, picking up work that falls outside the standard remit as an early-stage company. WHAT WE’RE LOOKING FOR - ACA or ACCA qualified (CIMA considered), ideally audit-firm trained, with 4+ years’ relevant post-qualified or equivalent accounting experience across multi-entity, multi-currency groups, ideally including US entities. - Strong technical knowledge of FRS 102 and IFRS, with experience preparing statutory accounts, drafting technical papers and managing external audits end to end. - Hands-on close and consolidation experience, comfortable owning journals, reconciliations, intercompany and eliminations rather than only reviewing them. - Experience with inventory and cost accounting, standard costing or cost centre reporting in a manufacturing, physical goods or high-volume environment. - A builder’s mindset, with experience in a high-growth environment where process, controls and documentation still need to be created. - Comfortable in a modern finance stack, using AI and automation to speed up close and reporting; ERP implementation experience (SAP, NetSuite or similar) is a plus. - Experience in a venture-backed startup or scale-up, ideally hardware, robotics or deep tech, is a plus. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas to New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier: collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership: direct access to leadership, meaningful input, and the ability to drive key initiatives from day one.

Location: Metro Manila; Bangkok; Kazakhstan Workplace: Hybrid 📍 Manila, Philippines | Relocation required Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll lead the Finance side of the core banking system project — turning accounting needs, regulatory obligations, and product-administration realities into system requirements, and delivering against them. What you'll do: - Lead the core banking system project from the Finance side: own the plan end to end — scope, milestones, dependencies, and risk tracking — and act as Finance's subject-matter voice across vendor selection, design, and rollout. - Run UAT, data-migration validation, and cutover planning from the Finance side, coordinating closely with IT/Engineering and vendors. - Connect the dots across Finance, IT/Engineering, and Compliance — surfacing regulatory gaps tied to system limitations and helping close them, and keeping Finance leadership informed on progress, risk, and dependencies. What you'll own: - Turn accounting needs, regulatory obligations (such as BSP/MORB), and product-administration realities into concrete system requirements, and manage delivery against them. - Build and drive the accounting-backlog remediation plan with real milestones, pulling in Finance colleagues and outside help where it makes sense. - Get month-end and period-end close and reporting, based on the core banking system, integrated directly with the GL — and keep it that way. - Take the Odoo accounting-automation work into properly owned, documented, controlled, and audit-ready process. - Identify and prioritise efficiency gains — automating manual entries, reconciliations, and reporting, using AI where it applies — to cut team effort and errors. - Contribute to IPO-readiness work wherever it touches financial systems and controls. What makes you a strong fit: - 10+ years of experience with a strong track record in finance/accounting project management. - A solid grip on accounting fundamentals and the close process. - Proven automation experience — you've led or driven process-automation initiatives, not just used automated tools — including practical Odoo (or a comparable ERP) experience for accounting automation. - Strong IT literacy: comfortable with system architecture, data flows, and technical requirements — enough to bridge Finance and IT/Engineering without a translator. - Strong project-management discipline: scoping, milestone tracking, risk management, and stakeholder communication across Finance, IT/Engineering, and Compliance. - Ability to turn messy, ambiguous problems into a plan with real milestones. What we offer: OWNERSHIP AND FLEXIBILITY - Stock option plan — four-year vesting with a 25% cliff after the first year - Hybrid-first work environment - Company-provided tools and equipment - Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene HEALTH AND TIME OFF - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days - 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila RELOCATION AND FAMILY SUPPORT - Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics - Reimbursement of eligible pet relocation expenses - USD 2,500 per year for flights home - Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18 GROWTH AND TEAM EXPERIENCE - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Kyiv; Lviv; Vinnytsia Workplace: onsite Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various sizes. Today, the Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth both in the size of our team and in the number of users worldwide.   Ajax Systems operates a full-cycle production model, from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational need of the business. The company’s specialists are involved at every stage — from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide. Now we are looking for a hands-on Cyber Security Specialist to strengthen our security posture and operational resilience. You will be at the forefront of our cybersecurity defense, responsible for incident monitoring and investigation, the deployment and improvement of security solutions, and ensuring our corporate processes and infrastructure meets compliance standards. If you are passionate about building secure systems, incidents investigation and translating technical findings into efficient mitigation actions, this role is for you. Key Responsibilities: Security systems support and improvements: Participate in security architecture improvement, provide support for the full lifecycle of security systems — from design and deployment to enhancement and technical support. Security Monitoring & Incident Response: Improve security monitoring processes and practices, participate in security events monitoring and triaging detected events. Develop and refine SIEM detection rules, investigate anomalies and identify root-cause of incidents, develop and execute mitigation plans to neutralize threats. Conduction Security Assessments: Conduct technical security assessments of corporate IT systems to identify compliance deviations and vulnerabilities. Participate in risks assessments, mitigation measures design and implementation. Compliance & Governance: Participate in improvement of security procedures, policies, and operational instructions. Collaborate with stakeholders on security processes implementation and improvement to ensure readiness for external security audits (e.g., ISO 27001, SOC2). Consultancy & Support: Partner with internal teams to define security requirements for new systems and solutions, provide expert guidance on implementing security controls. Participate in security requests processing, security awareness trainings preparation and conduction. Reporting & Strategy: Participate in preparation of reports for management, definition and description of security strategy. Required Technical Skills & Qualifications: Experience: 5+ years in CyberSecurity with a strong focus on SOC operations and security systems implementation. Core Proficiency: Hands-on experience with SIEM systems (Splunk/QRadar/Logsign/Wazuh), MDM solutions (Jamf/Crowdstrike/JumpCloud/Zoho), EDR/XDR solutions (SentinelOne/ESET/Defender), Cloud security monitoring (M365, GWS, AWS), and Firewall/WAF technologies (Cisco/PaloAlto/Fortinet/Ubiquiti). Domain Knowledge: Strong understanding of On-Premise and Cloud architectures, network security protocols, endpoint and application security. Practical experience in industry security best practices implementation (CIS, OWASP, NIST). Security assessment: Practical experience performing IT systems and application security assessments and reports preparation. Security governance: Experience in preparation of security reports, procedures and instructions for reporting. Practical knowledge of ISO 27001 technological controls implementation. Language Proficiency: Intermediate (B1-B2) English level required for working with technical documentation, cross-regional communication with colleagues and partners. Preferred Skills & Certifications: Certifications: Vendor-specific security certifications (e.g., Google, MIcrosoft, Cisco, Palo Alto PCNSE, Fortinet NSE) are highly valued. Frameworks: Practical knowledge of ISO 27001 organizational controls implementation. Why Join Us: Impact: Take ownership of security projects from concept to deployment. Culture: Work in a "zero bullshit" environment that values technical excellence and autonomy. Growth: Access to corporate English training and professional development/certification support. Health care: medical insurance. Beta Access: Get hands-on experience with new Ajax security systems before they reach the market. Innovation: Help shape the future of "Made in Ukraine" reliability.

Location: Malaysia; Philippines; Indonesia; Singapore Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures. Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility. Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences. We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors. The Role We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering. Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions. You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan. Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution. This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work. Your Responsibilities Product Marketing & Go-to-Market Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect. Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets. Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution. Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated. Commercial Content & Sales Enablement Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content. Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them. Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations. Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses. Website, SEO & AI Search Visibility Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented. Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent. Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations. Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes. Brand Communications, Thought Leadership & PR Maintain a consistent voice and narrative across Intellect’s public and client-facing communications. Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy. Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people. Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication. Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed. Customer Marketing & Lifecycle Communications Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys. Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success. Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion. Equip client success with reusable templates and materials for account-specific deployment. Planning & Effectiveness Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications. Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes. Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality. Requirements Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work. An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution. Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value. An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input. Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities. Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows. Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter. Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement. Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth. Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote) We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome. Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Vancouver, Canada; Toronto, Canada; Calgary, Canada Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required (insurtech experience is preferred) Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Must be based in Canada Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Sofia, Bulgaria Director of Process Management (Full-Time; Hybrid; Operations) Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows. Key Responsibilities: Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement. Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards. Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects. Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases. Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains. Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides. Requirements Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists. BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro). Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators. Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption. Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs. Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Riyadh, Saudi Arabia; India; Cairo, Egypt; United Arab Emirates Muller’s Solutions is looking for an experienced ServiceNow CLM Consultant with strong hands-on experience in Contract Lifecycle Management (CLM) and a background in the Banking/Financial Services sector . Key Responsibilities: Implement, configure, and support ServiceNow CLM solutions . Gather business requirements and translate them into ServiceNow solutions. Configure workflows, forms, business rules, notifications, and automation. Manage contract lifecycle processes including contract creation, review, approval, execution, renewal, and termination . Develop and maintain integrations with internal and external systems. Work with Flow Designer, IntegrationHub, REST/SOAP APIs . Support data migration, testing, UAT, and deployment activities. Troubleshoot issues and provide post-go-live support. Collaborate with business stakeholders, technical teams, and project managers. Requirements 4+ years of ServiceNow experience . Strong hands-on experience with ServiceNow CLM . Banking/Financial Services experience is highly preferred. Strong knowledge of ServiceNow configuration and customization. Experience with Flow Designer, IntegrationHub, Business Rules, Client Scripts, UI Policies, and Notifications . Experience with REST/SOAP integrations . Experience with data migration and testing. Strong communication and stakeholder management skills. ServiceNow certification is a plus.

Location: Remote, Canada; Remote, Israel; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role We are seeking a Principal Security Researcher to join our Application Security Team to conduct cutting-edge security research on GitLab's AI-powered DevSecOps capabilities. As GitLab transforms software development through intelligent collaboration between developers and specialized AI agents, we need security researchers who can proactively identify and validate vulnerabilities before they impact our platform or customers. In this role, you'll be at the forefront of security research, working with our GitLab DevSecOps platform, Duo Agent Platform, GitLab Duo Chat, and AI workflows that represent the future of human/AI collaborative development. You'll develop novel testing methodologies (including for AI agent security), conduct hands-on penetration testing, and translate emerging threats into actionable security improvements. Your research will directly influence how we build and secure the next generation of AI-powered DevSecOps tools, ensuring GitLab remains the most secure software factory platform on the market. This position offers the unique opportunity to shape security and AI security practices in one of the world's largest DevSecOps platforms, working with engineering teams who are pushing the boundaries of what's possible with AI-assisted software development. You'll have access to cutting-edge AI systems and the freedom to explore creative attack scenarios while contributing to the security of millions of developers worldwide. This role reports to the Senior Manager of Application Security. What you'll do Conduct and lead security research projects across multiple functional areas. Identify novel, systemic, and chained vulnerabilities in GitLab, where individual weaknesses combine for outsized impact. Validate security vulnerabilities through hands-on testing, developing proof-of-concept exploits that demonstrate real-world attack scenarios. Assess emerging industry vulnerability classes against the GitLab codebase, and drive remediation of the class rather than the instance. Lead security research into GitLab's AI and agentic surfaces, and define the security requirements that engineering teams build against. Build and direct the tooling and automation that scales security research, including agent-assisted vulnerability discovery across our codebase. Research the security posture of open source tools and dependencies integrated with GitLab, report findings to their maintainers, and track mitigation following our responsible disclosure guidelines . Solve technical problems of the highest scope, complexity, and ambiguity. Help shape the team and sub-department roadmap. Lead the integration of security research results into the engineering and business functions that need to act on them. Teach, mentor, and advise other domain experts and individual contributors across several teams. Share knowledge and novel vulnerability types with the security community. What you'll bring 10+ years of experience in security research, penetration testing, or offensive security roles Strong ability in discovering and exploiting vulnerabilities in large codebase and complex systems Proficiency in two or more of Ruby, Go, Python, TypeScript, or Rust. Ability to read and analyze code across multiple languages and codebases Strong knowledge of AI frameworks Strong understanding of AI attack vectors including prompt injection, agent manipulation, and workflow exploitation At ease in establishing and driving complex remediation initiatives involving cross-functional teams Excellent written communication skills with an ability to articulate complex topics in a clear and concise manner. Ability to translate complex technical findings into clear risk assessments and remediation recommendations Strong analytical and problem-solving skills with creative thinking about attack scenarios Nice to Have: Published security research or conference presentations; background in software engineering with distributed systems expertise; experience with GitLab or similar DevSecOps platforms About the team Security Researchers are a part of our Application Security team, who address complex security challenges facing GitLab and its customers to enable GitLab to be the most secure software factory platform on the market. We focus on systemic product security risks and work cross-functionally to mitigate them while maintaining Engineering's development velocity. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $203,200 — $275,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote - USA PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes. PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Brand Designer to help shape and evolve the visual identity of PlanetScale across all touchpoints. In this role, you'll be a key member of our Marketing team, translating complex technical concepts into compelling visual stories that resonate with developers and technical decision-makers. You'll craft everything from in-person event experiences to web graphics, merch designs, and creative website assets that make databases feel exciting. What's the job to be done? Visual Brand Development Design web graphics including technical diagrams, illustrations, and interactive visual assets that simplify complex database concepts. Create compelling visual systems for campaigns, product launches, and marketing initiatives. Design for multiple formats and contexts: digital, print, experiential, and merchandise. In-Person Experiences Design booth graphics, signage, and environmental branding for conferences, meetups, and community events. Collaborate with the events team to create memorable, on-brand experiences that stand out Design merch that developers actually want to wear and use. Create branded collateral including banners, posters, stickers, and promotional materials. Website and Digital Assets Design creative website components and landing pages. Design data visualizations and technical diagrams that make complex information accessible. Create social media graphics, blog post imagery, and other digital marketing assets. Develop templates and design systems that enable the team to move quickly. Brand Evolution Collaborate with marketing leadership to evolve and expand the PlanetScale brand identity. Explore new visual directions while maintaining brand coherence. Document design decisions and maintain brand guidelines. These attributes best describe you. A strong portfolio demonstrating versatile design skills across digital, print, and experiential design. Deep understanding of design fundamentals: typography, color, composition, and visual hierarchy. You've figured out where AI actually helps in a design workflow and built process around it. Comfortable working in both brand and production modes. You can think big picture and execute in the details. Strong communication skills with the ability to both articulate design decisions and understand direction. Self-directed and able to manage multiple projects with competing deadlines. Collaborative spirit with the ability to incorporate feedback while maintaining creative vision. What else will help you be successful. Experience designing for technical or developer-focused brands. Proficiency in Figma, Adobe Creative Suite, and other design tools. Comfortable using AI to build a working first draft of a page rather than handing off a static mockup. Understanding of design systems and component-based thinking. Enthusiasm for learning about databases, infrastructure, and developer tools. Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Brand Designer, you'll help shape how developers and engineering leaders perceive and interact with PlanetScale, translating the power of our platform into visual experiences that inspire and inform. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $170,000 - $220,000 USD

Location: Almaty, Kazakhstan Workplace: OnSite Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. Why this role exists Higgsfield is one of the fastest-growing generative AI companies in the world. A large share of our revenue already comes from business users, but the product wasn't built for them, and there's no dedicated PM. We need someone to build the B2B and Enterprise product from the ground up, own the full path from a corporate email signup to a signed enterprise contract, and turn what's currently a reactive feature stream into a real business line. What you'll actually do • Own the B2B and Enterprise product surface end-to-end: workspaces, roles, SSO, SCIM, audit logs, admin controls, user and asset management, billing and seat management, brand controls, API access for enterprise. • Own the self-serve team-plan motion too: corporate email signup flow, in-product invites, seat expansion, the path from one paying user to a paying team. • Partner with sales on live deals: security questionnaires, compliance responses, contract-blocking features, pilot design. Sit on customer calls, not just receive summaries. • Untangle the workspace and collaboration model: separate identity from content ownership so users can be invited to collaborate without breaking billing or credit pools. • Build the enterprise data residency, retention, and privacy story alongside legal and security. • Design the metrics that matter: corporate-email signup share, team-plan conversion, seats per account, expansion revenue, enterprise pipeline conversion, deal cycle time, loss reasons by segment. • Work directly with Sales, Legal, Security, Applied ML, Backend, Growth, and Payments. Frequent contact with actual enterprise buyers. Must-haves 1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec. 2. Shipped a B2B or Enterprise product at scale, ideally from zero or near-zero. You've built the workspace, the admin, the SSO, the billing, and you've sat across from real buyers to know why each one mattered. 3. Comfortable owning both self-serve growth mechanics and top-down enterprise motion. You don't treat product-led and sales-led as different jobs. 4. Strong technical judgment. You can reason about auth models, permission systems, tenancy, and API surfaces without needing an engineer to translate. 5. You measure in revenue, seats, and cycle time, not features shipped. You can defend a scope cut to Sales and a pilot commitment to Engineering in the same afternoon. Who this is not for • You prefer working from complete specifications rather than defining problems yourself. • You want to inherit a mature B2B org. This is zero-to-one. • You are looking for a slower release cycle. We ship weekly, and enterprise deals can compress that to hours. Nice to have • Background at a fast-scaling B2B SaaS, collaboration tool, or developer platform in the US, EU, or Asia. • Direct experience with SSO, SCIM, SOC 2, GDPR, data residency, or enterprise procurement cycles. • Experience turning a strong B2C product into a real B2B business. • Comfort with generative AI, creative tools, or API products. What We Offer - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A seat where the business line you build shows up on the P&L within the quarter. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits. This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from “I need to buy something” to a signed agreement, an accurate purchase order, and clean spend data at month-end. We are hiring a Procurement Operations Business Partner to own that path for our research organizations and the special programs that spawn out of it. This portfolio behaves differently from the rest of the company in that it purchases goods and services from highly-specialized vendors and new programs regularly appear with real purchasing needs before any process exists for them. You will be the person who makes all of that feel simple to the researchers and program leads who depend on it, and reliable to the Finance stakeholders behind it. This is a high-volume role with an accounting core. You ensure every purchase in the portfolio is coded, dated, received, and accrued correctly, so research spend is right in the books every month. Expect a steady queue of requests, work orders, and change orders, and expect to be the person Accounting trusts on all of it. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support. Responsibilities Own the purchasing path for R&D Manage a high volume of purchase requests, work orders, and change orders each month across research teams and programs, keeping speed and accuracy high at the same time. Serve as the primary procurement partner for Anthropic's research teams and special programs, guiding requesters from initial request to signed agreement and issued purchase order. Review every purchase request in your portfolio for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs. Determine what each request requires before it can move, whether that is a statement of work, an order form, an amendment, a security or privacy review, or a third party risk assessment, and route it to the right reviewers the first time. Launch and track contract review with Legal, keep it moving, and confirm the executed agreement supports the purchase order before it is issued. Structure purchase orders so they match how the vendor bills (fixed fee, milestone, per-unit, or usage in arrears) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement. Act as the dedicated operations partner for our research services vendor portfolio, where engagements are structured as master agreements with frequent work orders and scope changes, and where speed and documentation discipline both matter. Handle the mechanics that come with hardware, equipment, and lab purchasing, including multi line quotes, lead times, shipping and receiving, and asset handoffs. Financial completeness & accuracy Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials (expense vs. prepaid, capitalized equipment vs. operating spend). Work the hard cases with Accounting: services that span periods, partially delivered milestones, per-unit work billed in arrears, credits and true-ups, and work orders amended mid-month. Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree. Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time. Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs. Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind. Stand up new programs Be the first procurement call when a new research program or initiative spins up. Scope what they will buy and how often, agree a right sized path with Legal, Security, and Finance, and have it working before volume arrives. Run a regular pipeline check in with your highest velocity teams so upcoming purchases are visible early and nothing urgent arrives as a surprise. Translate procurement, legal, security, and finance requirements into plain language for researchers and engineers, and carry their operating reality back to those teams so controls fit the work. Be the front door Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context. Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available. Continuous improvement Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head. Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation with AI can take work off requesters and the team. Minimum qualifications Proven track record of owning a high-volume purchasing portfolio end-to-end in procure-to-pay and intake platform. Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid vs. expense, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger. Experience supporting outsourced or managed service vendors at scale, where scope and volume move month to month and the contracts, purchase orders, and invoices have to keep up with each other. Working knowledge of how contract review, security and privacy review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down. Preferred qualifications 5-7+ years of procurement operations, purchasing, or vendor operations, including time supporting a research, engineering, hardware, or outsourced services organization. Experience as the embedded procurement partner for a hyper scaling data operations, ML, RL, and lab environments Time at a hypergrowth technology company scaling procurement operations for outsourced or vendor delivered work. Background in accounting, accounts payable, or a month-end close process, including experience with three-way match Sourced human data, data labeling, annotation, or evaluation vendors (or comparable BPO and outsourced operations) with a point of view on where that market is heading Direct experience with Zip, Workday Financials, and Ironclad. Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Costa Mesa, United States What You'Ll Do Full Cycle PCB Design: Translate system-level propulsion requirements into robust designs. Perform schematic capture and high-density PCB layouts (with a strong preference for Altium), component selection, bring-up, test, debug, and integration with the propulsion system. Engine System Electronics: Design and optimize flight controller circuits, power distribution/supplies, motor controller circuits, and electromagnetic actuator circuits. Rigorous Analysis: Conduct circuit simulations, worst-case analysis (WCA), thermal analysis, DFMEA, and component derating to ensure reliability under extreme vibration and temperature environments. Comprehensive Testing: Lead board bring-ups, Design Verification Testing (DVT), qualification (Qual) testing, and functional testing. Collaborative Design: Provide electrical support and collaborate closely with mechanical, thermal, software, test, quality, manufacturing, and systems engineering teams for development. Peer Reviews: Conduct peer-level and cross-discipline design reviews. Root Cause Analysis: Perform root cause and failure analysis in support of engine test and field operations. Required Qualifications Education & Experience: Bachelor’s Degree in Electrical Engineering (BSEE) with 5+ years of experience designing, testing, and troubleshooting complex board designs. Technical Fundamentals: Solid engineering fundamentals across Analog, Digital, and Power Electronics. Software & Tools: Deep proficiency with electronic design tools, specifically Altium Designer (or equivalent for schematic and layout) and LTSpice (or equivalent for circuit simulation). Laboratory Equipment: Competence with laboratory test equipment such as oscilloscopes, logic analyzers, thermal chambers, spectrum analyzers, function generators, DMMs, electronic loads, power supplies, and test automation. Interfaces & Protocols: Familiarity with standard interfaces (CAN, I2C, SPI, Ethernet) and common MCU/CPU architectures. Security Clearance: Eligible to obtain and maintain an active U.S. Secret security clearance. Preferred Qualifications Education: Master’s Degree in Electrical Engineering (MSEE). Advanced Tools: Experience with MATLAB / Simulink for data analysis, control loop modeling, or system simulations.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Beneficial Deployments team accelerates the work of organizations doing some of the world's most important under-resourced work: nonprofits, education institutions, scientific researchers, and organizations advancing economic mobility. Research institutions sit at the center of that mission. They produce the science the rest of the world builds on, and they are structurally short on time, budget, and technical capacity to figure out new technology on their own. You will lead our targeted approach to research institutes and research intensive universities globally. Where our scaled motion reaches thousands of organizations one to many, this role is the opposite end of the same ecosystem: a deliberately short list of institutions where depth matters, where a lab, a department, or a whole campus adopting Claude changes what science gets done, and where the buying process runs through provosts, research offices, procurement, grant budgets, and security review. Reach comes first, and commercial results follow from it. That ordering is deliberate and it is shared across every leader on this team: a research institute that adopts Claude to move its science faster is a win on its own terms, and you will be measured on creating that value with the institutions that matter most, not only on pipeline. You are the single accountable owner for the research Enterprise book globally: its target list, its AEs, its numbers, and its field voice inside Anthropic. You are half seller, half domain translator. You will personally run the most complex institutional deals, and you will be credible in a room of scientists and research leaders. You know how research is funded, how a university decides, and what it takes for a research sales motion to land in a software company. You will bring that knowledge to the product, applied AI, and marketing teams who build for this audience. This is a player coach seat. You will be directly involved in deals and directing the account executives who cover research institutes and universities today, and the role is expected to grow thoughtfully with more AEs in key regions globally. Key responsibilities Co-design our global research strategy: the target list of research institutes and research intensive universities that advance scientific discovery. Serve as the lead on our most complex institutional deals — setting the pursuit strategy, opening doors with lab and research-office leadership, university provosts, and personally resolving the toughest hurdles: procurement, security review, and grant-funded budgets. Direct and coach the account executives working research accounts today: joint account plans, deal reviews, and a repeatable motion for landing a university and expanding within it. Build the institutional playbook: how an institute goes from a pilot to a working deployment across a department, what good adoption looks like, and when to bring in applied AI, customer success, or partners. Own the book's numbers, institutions reached, activated, and expanded against goals, and use them to decide where the effort goes next. Work in lockstep with our PLG 1:many motion, so that an institution moves cleanly between scaled programs and direct coverage in both directions. Minimum qualifications Research sales. You have sold software as a service into universities, research institutes, or academic medical centers, and you have personally closed complex institutional agreements involving procurement, security review, and multiple decision makers. Science background. You have trained or worked in a scientific field, or spent a meaningful part of your career selling to or building for scientists, and you can hold a credible conversation with a principal investigator about their research. Sales leadership. You have led a sales business end to end and been the accountable owner for its results, whether as a team lead, a player coach, or the sole owner of a strategic book. Preferred qualifications Global research landscape: experience selling to universities or research institutes in more than one region, an understanding of how funding and procurement differ from country to country, and comfort working across time zones with regional teams. Experience with research funding: grants, indirect costs, and how a fixed annual budget shapes what an institution can buy. Track record landing an institution wide agreement at a research intensive university, and expanding from a single department to a campus or system. Familiarity with how AI is already used in research settings, and a point of view on where it should go next. Experience working with academic consortia, national labs, or research networks. An impact, education, research, or mission driven go to market background, and genuine interest in these institutions' constraints. A daily working habit with Claude, and agentic workflows you have built for yourself. You might thrive here if you Want your work measured in science that moves faster, not only in pipeline. Have sat in a faculty meeting or a research office and know why the obvious commercial playbook does not work there. Are comfortable being the only person accountable for a book while depending on teams you do not manage. Would rather close the first three institutional deals yourself and write the playbook from what you learned than write the strategy deck first. Find the constraint interesting rather than frustrating: long procurement cycles, grant timelines, and security reviews are the job, not an obstacle to it. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - Sweden; Remote - Finland Workplace: Remote About You You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You're a self-starter who's good at triaging problems and working on the most important one. You've worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they're happy they partnered with you. Further, you're a curious person, and you'd love the opportunity to work with a technology team that includes data scientists, algorithm experts, back-end and front-end engineers to expand your knowledge. About Us Constructor.io http://Constructor.io powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you've probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We're approximately doubling year over year despite the market slow down and have customers in every eCommerce vertical. We're a passionate team of technologists who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things. About The Position As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. Your specific responsibilities will include: - Own the customer journey from project kick-off, launch, adoption, and ongoing value realization, ensuring customers achieve meaningful business outcomes and are delighted with the partnership. - Build trusted relationships across complex enterprise organizations, engaging confidently with stakeholders ranging from engineers, data and product teams to Heads and Directors of Ecommerce, Digital, Product, and Technology, as well as VP and C-level executives. - Understand the goals, priorities, and influence of different customer personas, and align technical and business stakeholders around a shared success plan. - Translate technical concepts, product capabilities, and performance data into clear business value, connecting Constructor’s work to outcomes such as conversion, revenue, customer experience, and operational efficiency. - Plan and lead effective QBRs and EBRs that go beyond reporting: communicate measurable impact, facilitate strategic conversations, make recommendations, and align stakeholders on priorities and next steps. - Identify risks, blockers, and changing customer priorities early. Lead escalations with clarity and urgency by defining the business impact, engaging the right internal teams, setting expectations, and maintaining customer confidence through resolution. - Advocate effectively for customer needs while exercising strong judgment about when engineering involvement is required, how requests should be prioritized, and when an alternative solution can deliver the desired outcome. - Use customer insights, performance data, and ecommerce best practices to provide proactive, strategic recommendations, not simply respond to requests. - Maintain clear success plans, stakeholder maps, account documentation, training materials, and agreed actions so that both the customer and Constructor teams remain aligned. - Partner closely with Account Management to support retention and growth by demonstrating value, strengthening executive relationships, and identifying opportunities to expand the partnership. - Continuously improve how we onboard, integrate, and support customers, sharing repeatable best practices that make our processes more scalable and the customer experience more effective. Requirements - Based in EMEA, ideally in the Nordics—particularly Finland, Sweden, or Denmark. Fluency in a Nordic language is an advantage but not required. - At least three years of experience managing relationships with enterprise customers in Customer Success, Account Management, Solutions Consulting, or a similar customer-facing role. - Experience working with complex enterprise organizations and building trusted relationships with stakeholders ranging from technical teams and product leaders to Ecommerce Directors, VPs, and C-level executives. - Strong executive presence and the confidence to lead strategic customer conversations, including QBRs and EBRs. - Strong influencing and stakeholder-management skills, including the ability to create momentum and drive progress without direct authority. - Strong problem-solving skills, intellectual curiosity, and the ability to learn quickly in a fast-moving, technically sophisticated environment. - Experience in ecommerce, digital commerce, search, product discovery, or a related field is highly valued. Benefits - A competitive compensation package including stock options - Fully remote team - choose where you live - Work from home stipend! We want you to have the resources you need to set up your home office - Apple laptops provided for new employees - Training and development budget for every employee, refreshed each year - Parental leave for qualified employees - Work with smart people who will help you grow and make a meaningful impact - Diversity, Equity, and Inclusion at Constructor At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.