Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1,5 hour)
- Tech interview (1,5 hour)
- Final interview (30 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
Location: Global
Workplace: Remote
TL;DR: We're hiring a DevRel Lead to make White Circle the AI safety platform engineers and researchers actually want to build with. You'll own how we show up to technical audiences: shipping technical content, running hackathons and meetups, launching open-source tools like Halo, and building partnerships across the AI ecosystem.
ABOUT WHITE CIRCLE
White Circle http://whitecircle.com is an AI Safety company building the safety, reliability, and optimization layer for AI systems. At the core of our platform are policies – simple natural-language rules that define what an AI model should and shouldn’t do. We automatically test, enforce, and continuously improve these policies at scale.
- We’ve recently raised our Series A funding round, taking our total funding to $70M. Our investors include top funds, founders, and senior leaders at OpenAI, Anthropic, HuggingFace, Mistral, DeepMind, Datadog, Sentry, and others
- We process over one hundred million API calls every month
- We fine-tune and train our own LLMs so they run faster and cheaper than any open or proprietary model
We’re a small, highly focused team. If you want to work deeply on hard problems, see your work ship to production quickly, and influence how AI safety is actually built – you’re the one we need.
WHAT YOU'LL DO
- Own White Circle's developer relations: how engineers and AI researchers discover, understand, and adopt what we build
- Lead technical launches for open-source releases and developer tools, like our Halo framework, from narrative and demos through to launch day
- Write and publish technical content: blog posts, tutorials, walkthroughs, demos, and threads on X and LinkedIn
- Organise and run hackathons, meetups, and technical events, mainly in SF and New York
- Build and grow a technical community around our open-source work and platform
- Set up and run technical partnerships and collaborations with AI labs, dev tools companies, and research teams
- Give technical input to promo and product videos, working with our design and creative team on production
- Track what's working (signups, repo stars, views, event turnout, hiring pipeline) and double down on it
WE'RE LOOKING FOR SOMEONE WHO
- Has a strong technical background as a software engineer, ML engineer, or researcher
- Has worked at a technical product company, ideally in dev tools, infrastructure, databases, or AI
- Has organised hackathons, meetups, or technical events, and can show how they went (turnout, signups, what came out of them)
- Has an engaged following among engineers and/or AI researchers on X, LinkedIn, GitHub, or elsewhere
- Knows the AI tooling landscape well: coding agents, eval frameworks, open-source models, and who is building what
- Can take a complex technical topic and make it compelling for a developer audience without dumbing it down
- Thrives with ownership and moves fast without waiting for direction
- Is based in the US, or able to work US hours. SF or New York is ideal, but we'll consider exceptional candidates anywhere
- Is fluent in English
A BIG PLUS
- You've led developer marketing or DevRel for a technical launch that drove real adoption
- You've contributed to or maintained popular open-source projects
- You have existing relationships across the AI research and developer community
- You've worked on or around AI safety, evals, or reliability
COMPENSATION & BENEFITS
- Competitive compensation package, including equity
- Flexible time off
- Health insurance
- Mental health support, including coverage for therapy when you need it
- 401(k) retirement plan
- Learning and development support for courses, conferences, and opportunities to grow your skills
- All the hardware, subscriptions, tools, and services you need
- Team off-sites twice a year: we’ve recently been to the Alps, Saint-Tropez, and Marbella
PROCESS
1. Intro call with Talent (25 min)
2. Take-home assignment, with a choice of a walkthrough of one of our public repos or a launch case study on a sample company
3. Technical chat with Head of Design & Head of Applied Research (45 min)
4. Final conversation with CEO & Head of Engineering (45 min)
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to 2-3 days a month on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 5+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not necessarily as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Key Responsibilities
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
Preferred qualifications
5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Fluent in Japanese and English
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York; San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Social Content and Community Manager to shape how Harvey shows up in the feed and in the conversations that happen around it. You'll turn launches, product news, and company thinking into sharp, native content across our owned channels and our employees' channels. When we amplify a moment, it should land everywhere our people and audiences are.
You'll also own Harvey's social communities day to day. That means managing DMs, comments, and mentions; moderating and growing our community spaces; sending questions and opportunities to the right teams; and starting conversations that draw people toward Harvey. This role combines craft and community. It's for someone who writes fast and well, runs engaged communities with care and good judgment, and understands that on social, the caption, the reply, and the timing are the work.
WHAT YOU'LL DO
- Write scroll-stopping copy for Harvey's owned channels (LinkedIn, Instagram, X, and emerging platforms), tuned to what performs on each.
- Write copy for employee and advocacy channels to power company amplification. Give the team ready-to-post language that makes company moments land while keeping a consistent Harvey point of view.
- Turn a single launch or announcement into a set of channel-native posts, threads, and replies that work together across audiences.
- Work closely with the Social Manager to plan, draft, and deliver social creative and campaign content.
- Keep a steady content calendar that balances planned campaigns with timely, real-time posts.
COMMUNITY MANAGEMENT
- Own the social inbox: monitor and respond to DMs, comments, and mentions across Harvey's channels quickly, warmly, and with good judgment.
- Build and maintain response guidelines, tone standards, and saved replies for common questions so Harvey's voice stays consistent at scale.
- Set up and run triage and escalation paths. Route customer support issues, sales inquiries, press requests, partnership opportunities, and sensitive or legal matters to the right internal teams, and close the loop.
- Moderate Harvey's social communities and comment sections. Enforce community guidelines and deal with spam, trolling, and negative sentiment calmly and consistently.
- Proactively join relevant conversations across the legal, legal tech, and AI communities to build relationships, raise Harvey's profile, and spot opportunities.
- Find, engage, and grow a network of customers, advocates, and creators. Highlight their stories and user-generated content where appropriate and approved.
- Run social listening to track brand mentions, sentiment, competitor activity, and emerging trends, and share key insights with Marketing, Product, Comms, and Customer Success.
- Act as the first line of defense on social for brand safety. Flag potential issues early and help carry out response plans during sensitive or fast-moving moments.
MEASUREMENT AND OPTIMIZATION
- Track and report on content performance and community health, including engagement, response times, sentiment, follower growth, and conversation volume.
- Use performance and engagement data to sharpen content, hooks, and response approach over time.
- Share recurring themes from the community, such as questions, feedback, and pain points, to inform content strategy, product messaging, and FAQs.
WHAT YOU HAVE
- 3+ years in social content, community management, or a similar role, ideally at a high-growth tech, AI, or legal-focused company, or in a fast-moving brand or agency environment.
- Exceptional short-form writing and editorial judgment, with a portfolio of content and community engagement that earned attention.
- Hands-on experience managing a brand's social inbox and online communities, including moderation, escalation, and response workflows.
- A real feel for internet culture, online communities, and what makes content and conversations travel.
- Range as a voice chameleon: you can write as the brand and for employees without losing the through-line.
- Comfort living in the replies and handling DMs, comments, and mentions with speed, warmth, and good judgment, including difficult or sensitive exchanges.
- Sound judgment about confidentiality, customer privacy, and when to escalate rather than respond.
- Ability to move quickly on real-time moments while keeping quality and brand safety high.
- Strong organization and follow-through. You can manage a high volume of conversations and requests without dropping threads.
- Experience with social management, scheduling, and listening tools (e.g., Sprout Social, Hootsuite, Brandwatch, or similar).
- Comfort using analytics and engagement data to decide what you write and how you engage next.
- A collaborative approach and experience working across Marketing, Comms, Customer Success, Sales, and Legal.
NICE TO HAVE
- Experience in legal tech, enterprise SaaS, or similar B2B spaces.
- Background in copywriting, journalism, or editorial.
- Experience running an engaged personal or brand account.
- Experience building or managing a professional community, advocacy program, or creator/ambassador program.
- Experience supporting crisis or issues management on social.
- Interest in AI and responsible communication.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LR1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States
About Toloka
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing ove
r
100 countries and speaking 40+ languages.
We are a well-funded startup with an enviable portfolio of clients including
Anthropic, Amazon, Microsoft, Poolside, Recraft, and Shopify.
Recently, we secured strategic investment led
by Bezos Expeditions and Nebius Group
with participation from
Mikhail Parakhin, CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world
: USA, UK, the Netherlands, Serbia
, and more.
Role Description
We are seeking an exceptional
Program Director
to own and scale the execution of
Enterprise fine-tuning projects
across a major client portfolio. This role focuses on operational excellence and flawless delivery, working in close partnership with business development, product, and engineering teams to drive revenue growth through exceptional client outcomes.
As Program Director, you will own the process management and client engagement behind these projects. You will work directly with enterprise engineering, platform, and product teams to turn a business problem into a scoped, delivered fine-tuning engagement. This is a senior, hands-on role: you will run the work yourself, not just oversee it.
You will combine consulting-grade program management with a working understanding of how fine-tuning projects run, and experience navigating enterprise procurement and IT.
What you’ll do
Be the senior enterprise engagement lead. Run discovery with the client: stakeholder interviews, use-case prioritisation, business case and ROI, then scope and deliver the engagement end to end, including model hosting, SLAs and security reviews.
Improve GenAI systems already in production, particularly across quality, cost, or latency.
Take ownership of active client projects, managing scope, timelines, and stakeholders.
Navigate enterprise procurement, IT infrastructure, and security processes on the client side.
Our clients are tech-forward enterprises. Your counterparts are CTOs and platform, infrastructure and ML engineering leads, not procurement desks alone.
Translate between client product and engineering buyers and our internal data and machine learning teams.
Partner with the sales team on opportunities and help shape offerings as the business grows.
Build repeatable processes and playbooks so the practice can scale across new clients and industries.
Required Skills and Experience
Strong consulting experience with a record of hands-on client delivery.
Working technical fluency in LLMs and fine-tuning. You will partner closely with our ML engineers; you don't need to be one, and this is not a coding role.
Product and process management skills, with the ability to structure ambiguous problems and drive them to completion.
Experience working with large enterprises, including their procurement processes and IT infrastructure.
Excellent communication skills with technical and non-technical stakeholders, including senior client leadership.
STEM background preferred.
Why This Role
Fine-tuning needs three things: compute, which is commoditised; ML engineers, of whom there are more every year; and high-quality data, which is what actually limits model quality. Toloka produces that data, which puts us in a position which pure fine-tuning shops are not. You would join on the ground floor of this practice and help build it, including the forward-deployed team as it grows.
What we can offer
You will be part of an international, dynamic environment that drives innovation and sets new standards in the AI and technology sector.
Competitive compensation package including base salary, bonus, and ESOP.
Paid PTO and benefits will vary depending on location.
We offer a full remote or hybrid model (if you are based in NL or Serbia).
IT setup and home office allowances.
Equal Opportunity Employer:
Toloka is committed to providing equal opportunity and fostering an inclusive environment. We welcome applications from all qualified individuals and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Selection decisions are made based on qualifications, merit, and business need.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants. Please be aware:
Official Communication: Our recruiting team will only contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings: All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn. We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: European Union
About Toloka
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing ove
r
100 countries and speaking 40+ languages.
We are a well-funded startup with an enviable portfolio of clients including
Anthropic, Amazon, Microsoft, Poolside, Recraft, and Shopify.
Recently, we secured strategic investment led
by Bezos Expeditions and Nebius Group
with participation from
Mikhail Parakhin, CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world
: USA, UK, the Netherlands, Serbia
, and more.
Role Description
We are seeking an exceptional
Program Director
to own and scale the execution of
Enterprise fine-tuning projects
across a major client portfolio. This role focuses on operational excellence and flawless delivery, working in close partnership with business development, product, and engineering teams to drive revenue growth through exceptional client outcomes.
As Program Director, you will own the process management and client engagement behind these projects. You will work directly with enterprise engineering, platform, and product teams to turn a business problem into a scoped, delivered fine-tuning engagement. This is a senior, hands-on role: you will run the work yourself, not just oversee it.
You will combine consulting-grade program management with a working understanding of how fine-tuning projects run, and experience navigating enterprise procurement and IT.
What you’ll do
Be the senior enterprise engagement lead. Run discovery with the client: stakeholder interviews, use-case prioritisation, business case and ROI, then scope and deliver the engagement end to end, including model hosting, SLAs and security reviews.
Improve GenAI systems already in production, particularly across quality, cost, or latency.
Take ownership of active client projects, managing scope, timelines, and stakeholders.
Navigate enterprise procurement, IT infrastructure, and security processes on the client side.
Our clients are tech-forward enterprises. Your counterparts are CTOs and platform, infrastructure and ML engineering leads, not procurement desks alone.
Translate between client product and engineering buyers and our internal data and machine learning teams.
Partner with the sales team on opportunities and help shape offerings as the business grows.
Build repeatable processes and playbooks so the practice can scale across new clients and industries.
Required Skills and Experience
Strong consulting experience with a record of hands-on client delivery.
Working technical fluency in LLMs and fine-tuning. You will partner closely with our ML engineers; you don't need to be one, and this is not a coding role.
Product and process management skills, with the ability to structure ambiguous problems and drive them to completion.
Experience working with large enterprises, including their procurement processes and IT infrastructure.
Excellent communication skills with technical and non-technical stakeholders, including senior client leadership.
STEM background preferred.
Why This Role
Fine-tuning needs three things: compute, which is commoditised; ML engineers, of whom there are more every year; and high-quality data, which is what actually limits model quality. Toloka produces that data, which puts us in a position which pure fine-tuning shops are not. You would join on the ground floor of this practice and help build it, including the forward-deployed team as it grows.
What we can offer
You will be part of an international, dynamic environment that drives innovation and sets new standards in the AI and technology sector.
Competitive compensation package including base salary, bonus, and ESOP.
Paid PTO and benefits will vary depending on location.
We offer a full remote or hybrid model (if you are based in NL or Serbia).
IT setup and home office allowances.
Equal Opportunity Employer:
Toloka is committed to providing equal opportunity and fostering an inclusive environment. We welcome applications from all qualified individuals and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Selection decisions are made based on qualifications, merit, and business need.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants. Please be aware:
Official Communication: Our recruiting team will only contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings: All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn. We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Key Responsibilities:
— Supporting and overseeing communication activities
— Ensuring high-quality delivery and smooth coordination of media and communication initiatives
— Ensuring smooth workflow and quality assurance of press and communication activities delivered for the client
— Building and maintaining strong relationships with media outlets, journalists, influencers, and other communication stakeholders
— Designing and implementing media strategies that support communication objectives and initiatives
— Identifying opportunities for collaboration with relevant partners, networks, and multipliers
— Conducting analyses and developing recommendations for future communication initiatives and independent evaluations
— Providing strategic input and feedback on ongoing projects to strengthen media outreach and communication effectiveness
— Identifying opportunities to enhance visibility and engagement through regional communication activities, projects, and partnerships
— Planning and coordinating media presence across a variety of channels and platforms
Required Skills & Experience:
— Proven experience in media relations, communication strategy, and stakeholder engagement
— Strong understanding of the media landscape in the region and ability to identify strategic communication opportunities
— Ability to analyse complex information and translate insights into actionable recommendations
— Excellent planning and coordination skills, including managing media presence across different media outlets and communication channels
— Ability to identify, summarize, and present strategic opportunities for visibility and engagement
— Strong written and verbal communication skills
— Highly adaptable, proactive, and flexible, with the ability to manage multiple priorities
— Languages: German minimum C1 (preferably C2), English minimum C1
Location: Bonn, Germany
Engagement Type: Part-Time Freelance Assignment
Right to Work, Location & Sponsorship:
— Applications welcomed from candidates based anywhere in the world
— For roles in UK, Belgium, Spain, or Germany, applicants must hold the right to work or be eligible for visa sponsorship (considered case-by-case)
— Must be physically present in the country by first day of employment or able to relocate beforehand
— Relocation support is not automatically provided unless stated otherwise
seniorГермания; FREELANCE SENIOR PROJECT MANAGER | RELOCATION TO GERMANY | ICF #relocation to #germany #parttime #project #manager https://teletype.in/@remoteit/94r7M6o3wT6; RELOCATION TO GERMANY | ICF ICF NEXT is looking for a part-time Freelance Senior Project Manager to support one of its clients based in Bonn, Germany ; Right to Work, Location & Sponsorship We welcome applications from candidates based anywhere in the world; Unless stated otherwise, relocation support is not automatically provided
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Tickmill is looking to hire a
Business Development Manager
who will support the Company in expanding its business operations for multi-asset products
in the Turkey region.
This role involves prospecting, pitching, negotiating, and managing the onboarding of new affiliates, ensuring they are successfully integrated into the company’s partnership structure.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 280 professionals across offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from around the world, are the backbone of the company. Their dedication enables us to remain among the best in the industry.
Tickmill offers a competitive benefits package, team-building events, and strong opportunities for professional growth.
What the role looks like?
As a Business Development Manager, you will play a key role in expanding the company’s international partnerships and strengthening its presence across Turkish‑speaking and regional markets. This position focuses on strategic relationship development, B2B partnerships, and commercial growth in international environments.
You will have the opportunity to:
Develop and execute strategic outreach initiatives via direct communication, LinkedIn, email, and industry events to engage prospective partners globally.
Build, manage, and optimize a structured partnership pipeline, ensuring timely follow-ups and conversion of qualified leads into long-term business relationships.
Develop and maintain a network of partners, including regional representatives, affiliates, and institutional counterparties, in jurisdictions where the company operates in accordance with applicable regulations.
Establish and maintain relationships with high-value partners and stakeholders at an international level.
Present the company’s value proposition to prospective partners, negotiate commercial terms, and manage the full lifecycle of partnership development.
Oversee onboarding processes for new partners, including agreement coordination and alignment with internal teams.
Collaborate closely with internal departments to ensure smooth partner integration and ongoing relationship management.
Monitor market developments, competitor activity, and industry trends to identify new partnership opportunities.
Track and report KPIs such as partner acquisition, engagement metrics, and overall partnership performance.
What you will need:
Minimum 3 years of experience in Sales, Business Development, or Partnerships within financial services or a related industry.
Strong understanding of partnership models, B2B acquisition channels, and commercial relationship management.
Proven ability to develop and close partnership deals in fast-paced, competitive environments.
Excellent analytical, organizational, and negotiation skills.
Fluency in Turkish and English (written and spoken).
University degree.
Experience working with CRM tools (e.g., HubSpot, Salesforce) for pipeline and performance management.
Ability to identify and pursue new business opportunities aligned with the company’s international growth strategy.
Willingness to travel and attend industry events when required.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
Opportunities to learn and grow through our Employee Training & Development Program.
Birthday and Loyalty benefits.
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Cape Town, South Africa
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a
Business Development Manager
you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.
This is a remote position open to candidates based in
Cape Town, South Africa.
What You’ll Do:
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
Build and maintain a strong, long-lasting relationship with new and existing partners;
Account management of an assigned portfolio of partners, including the first level of support;
Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
Control of compliance with commercial conditions by partners, including the payment flow;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Initiate API deals with potential and existing partners.
Requirements
Must have:
Relevant Experience.
Minimum of 3 years of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
Market Knowledge.
In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge
. Fluent in English, other languages are a plus;
Travel Requirements.
Up to 50% of travel time may be required;
Analytical Skills.
Used to data-driven decision-making, metrics-driven and good with numbers;
Personal Skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
International Mindset
. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Competence in API technology deals is a plus.
Note: We are not able to provide visa sponsorship.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: San Francisco
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE:
Our customer base is growing fast. Enterprises, startups, and developers globally rely on our platform to run generative AI in production. We're hiring a Senior Commercial Counsel to be the main legal partner with our growing go-to-market team.
In this role, you’ll negotiate high-value, high-volume enterprise deals, advise on strategic partnerships, and help drive revenue growth. You’ll also build the playbooks, templates, and processes that let the commercial legal and go-to-market teams move faster.
This role is ideal for a focused, detail-oriented commercial attorney with sound business judgment. You know how to weigh legal risk against strategic goals, give clear and practical advice, and help close deals (not just negotiate paper). You’ll have real ownership, direct access to leadership, and the chance to shape how legal works at one of the fastest-growing AI companies.
You'll sit at the center of revenue at one of the fastest-growing companies in generative AI and get real ownership and direct access to leadership, with room to grow as the legal team scales.
WHAT YOU'LL DO
- Draft and negotiate customer agreements across the book: enterprise MSAs, order forms, API, serverless and renewals and expansions.
- Own the legal relationship with sales, account management and deal desk. Be the person they call first, and help them close.
- Negotiate AI-specific terms: IP and output ownership, data use and retention, model-provider flow-downs, acceptable use and content policies.
- Handle DPAs, security and privacy questions in customer deals, working closely with our privacy and security partners.
- Support model partner and marketplace terms as the catalog grows.
- Flex into infrastructure and vendor agreements alongside our AI Infrastructure counsel when the business needs it.
- Improve our templates, playbooks and approval matrix. Partner with Legal Ops on contract tooling and intake so standard deals get faster every quarter.
REQUIREMENTS/NICE TO HAVE
- 5+ years of commercial legal experience, including meaningful in-house time at a SaaS, cloud, API or AI company.
- A track record of negotiating high volumes of enterprise customer contracts, from standard paper to complex strategic deals.
- Working knowledge of usage-based and consumption pricing models, SLAs, and data protection (GDPR, CCPA, DPAs).
- A business-partner mindset. You're comfortable owning decisions, not just listing options, and you communicate in plain language.
- You keep your balance in a fast, lightly structured environment where priorities shift weekly.
- Active bar membership in good standing (California preferred or able to register as in-house counsel).
- Experience with AI or ML licensing, model partnerships, or content and media licensing.
- Exposure to cloud, compute or infrastructure agreements.
- Experience rolling out or improving contract tooling and playbooks, including using AI to speed up review.
WHAT WE OFFER AT FAL
- Interesting and challenging work
- A lot of learning and growth opportunities
- We offer visa sponsorship and will help you relocate to San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $225k - $275k + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Remote - Australia; Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, Supplier Relations APAC
About the job
Twilio is seeking an experienced
Director, Supplier Relations
to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets.
Responsibilities
Team Leadership & Development:
Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC.
Supplier Procurement & Negotiations:
Lead commercial negotiations with regional telecommunications carriers, messaging aggregators, and OTT suppliers to secure competitive unit economics (COGS) and expand direct connectivity.
GTM & Product Alignment:
Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries.
Route Quality & Analytics:
Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation.
Regulatory & Compliance Execution:
Operationalize regional telecommunications mandates, local sender ID registries, and anti-spam regulations across APAC markets in coordination with Legal and Regulatory teams.
Operational Escalations:
Serve as the primary escalation point for supplier SLA breaches, network disruptions, and service degradations to maintain high platform uptime.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 7 years in the telecommunications or CPaaS industry, with at least 3 years in a leadership or senior supplier/carrier management role.
Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics.
Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization.
Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity.
Strong analytical skills with experience leveraging performance metrics and data tools for route optimization.
Desired:
Professional fluency in English and an additional APAC language (e.g., Japanese, Mandarin, or Bahasa).
Bachelor's degree in Telecommunications, Business, or a related field.
Technical understanding of core communications protocols and standards (e.g., SMPP, SIP, REST APIs, A2P/P2P messaging).
Location
This role will be remote based in key APAC locations (Australia or Japan).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% to 25% regional travel anticipated for supplier engagements and internal team alignment.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Sydney, Australia
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As 1Password’s Country Manager for Australia and New Zealand (ANZ), you’ll establish and lead our next major international market, building a durable, partner-led growth model across the region. You’ll own regional growth strategy, revenue performance, customer experience and the development of a local go-to-market team spanning Sales, Channel, Business Development, Solutions Engineering and Customer Success. Reporting to the SVP, Sales, this Sydney-based role will help more organizations protect access and strengthen security while shaping how 1Password serves customers and partners across ANZ.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Australia.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Significant leadership experience in enterprise software, cybersecurity, cloud, identity or a related technology market, including substantial experience in Australia and New Zealand.
- A track record of launching, building or scaling a regional business with accountability for revenue, people, partners and customer outcomes.
- Deep ANZ market credibility and an established executive network across customers, distributors, resellers, service providers and the broader technology ecosystem.
- Proven channel-first leadership, including the ability to create strong partner economics and make indirect routes to market a core operating model.
- Experience leading multiple go-to-market disciplines, such as enterprise or commercial Sales, Channel, Business Development, Solutions Engineering and Customer Success.
- Strong people leadership, commercial judgment and operational discipline across recurring-revenue business models, forecasting, pipeline creation, expansion and retention.
- Preferred: Experience with identity and access management, privileged access, Software as a Service (SaaS) security, developer security or artificial intelligence security; familiarity with complex enterprise buying processes and sales methodologies such as MEDDPICC. Willingness to travel regularly across Australia and New Zealand, with occasional international travel, is expected.
What you can expect:
- Own the ANZ business plan and revenue outcomes across new business, expansion and retention, establishing a clear cadence for forecasting, pipeline inspection, account planning and performance management.
- Translate 1Password’s global strategy into a regional operating plan that reflects local buying behavior, market dynamics, competitive conditions and regulatory requirements.
- Build a channel-first growth engine by developing distributors, resellers and service providers through joint business plans, enablement, clear rules of engagement and measurable pipeline goals.
- Serve as an executive sponsor for priority customers and prospects, strengthening relationships with Chief Information Officers (CIOs), Chief Information Security Officers (CISOs) and other business leaders.
- Recruit, onboard and develop a high-performing Sydney-based team while establishing clear roles and effective collaboration across Sales, Channel, Business Development, Solutions Engineering, Customer Success, Marketing and Support.
- Bring customer insight, competitive intelligence and regional requirements to Product, Engineering and other global leaders, particularly around data residency, regulated industries, public-sector needs and local support.
- Represent 1Password across the ANZ market through executive customer and partner meetings, industry events, advisory forums, stakeholder relationships and locally relevant thought leadership.
What success looks like:
Within your first 12 months, you will:
- Establish 1Password as a credible, locally led security partner across ANZ.
- Build and ramp the core regional team with clear accountability, strong handoffs and a reliable operating cadence.
- Activate a focused distributor and reseller ecosystem that supports pipeline creation, customer adoption, expansion and retention.
- Transition existing ANZ accounts into the local operating model while protecting customer relationships and revenue.
- Accelerate new-business and expansion pipeline while maintaining strong deal quality and partner economics.
- Create an evidence-based plan for public-sector and regulated-industry growth.
- Build trusted partnerships with global Product, Engineering, Marketing, Customer Experience and go-to-market leaders.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success https://1password.com/blog/how-to-interview-with-confidence-at-1password.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote USA
Workplace: remote
ABOUT YOU
We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising.
In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience.
Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
Partner Growth & Account Management
Guide new publisher integrations from onboarding through launch, nurture long-term monetization partnerships, and expand existing accounts by driving adoption and incremental revenue growth through Xsolla's Offerwall.
Balance multiple accounts and priorities in a fast-paced environment, consistently delivering results under shifting timelines.
Maintain deep knowledge of mobile advertising, the rewarded ecosystem, and app monetization models to ensure partner strategies stay competitive.
Problem Solving & Diagnostics
Serve as the first line of defense when a partner reports a performance drop, integration bug, or unexpected revenue anomaly — approaching each issue methodically: isolate the variable, form a hypothesis, and validate it against the data before proposing a fix.
Analyze data to uncover trends, diagnose challenges, and recommend optimization strategies that drive measurable revenue impact, distinguishing symptoms from root causes rather than treating surface-level fixes as solutions.
Own ambiguous, cross-functional problems end-to-end — coordinating with product, engineering, and operations to identify what's broken, why, and what the right fix is, even when the answer isn't immediately obvious.
Anticipate downstream issues before they escalate, using pattern recognition from past partner problems to flag risks proactively rather than reactively.
Strategic Relationships & Executive Communication
Own and cultivate strategic relationships with senior and executive stakeholders at publisher partners, acting as a trusted advisor rather than a transactional point of contact.
Prepare and deliver executive-level business reviews, business cases, and growth roadmaps that translate complex data and problem resolutions into clear, actionable business outcomes for senior decision-makers.
Tailor communication style and depth to the audience — distilling technical or operational detail into strategic narratives when presenting to executives, while retaining the ability to go deep on the details with day-to-day partner contacts.
Represent Xsolla in high-stakes conversations (renewals, escalations, strategic planning) where executive trust and credibility directly influence partner retention and growth.
Collaborate cross-functionally with internal product, operations, and technical teams to implement partner requirements and resolve potential blockers, and know when an issue needs to be surfaced to internal leadership.
Qualifications & Skills:
Experience
3+ years in digital media, mobile advertising, programmatic, or related SaaS/AdTech account management, sales, or business development.
Demonstrated ability to grow client portfolios, negotiate partnerships, and achieve or exceed revenue targets.
Problem-Solving Mindset
A structured approach to ambiguity — comfortable breaking down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue.
Track record of resolving complex, cross-functional issues independently, knowing when to dig in personally versus when to loop in the right internal stakeholder.
Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed.
Resilience and resourcefulness when the first solution doesn't work; iterates rather than stalls.
Analytical Strength
Comfortable interpreting data sets (e.g., KPIs such as CPM, CTR, LTV, retention, or ARPU) and translating insights into strategy and root-cause diagnosis.
Communication & Executive Presence
Exceptional written, verbal, and presentation ability; adept at simplifying technical and performance concepts for diverse audiences, including senior and executive stakeholders.
Demonstrated experience managing strategic relationships with VP or C-level contacts, including leading executive business reviews and high-stakes partner conversations.
Proven success working with cross-functional groups, particularly product, operations, and technical teams, to drive problems to closure.
Industry Knowledge
Understanding of mobile ecosystems, rewarded ads, ad monetization strategies, and performance marketing models.
Mindset
Proactive, entrepreneurial, and results-driven; thrives in fast-moving environments with minimal structure.
Views obstacles as puzzles to be solved rather than blockers to be reported.
Tools
Proficiency in productivity and analytics tools (e.g., Google Sheets, BI dashboards, CRM platforms, and presentation software).
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Demand Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
As our business grows, and as AI is improving, we need fewer, better building blocks: less per-team glue, more self-service capabilities every team builds on, so engineers spend their time on customers instead of plumbing. This is platform engineering at Arcadia. The role could just as well be titled Developer Platform, DevEx, DevProd, or SRE.
Arcadia builds and operates the petabyte-size lakehouse, and the client-facing applications that run on Kubernetes. The role will span both, reporting directly to the engineering VP.
What Success Looks Like
Arcadia engineers and their agents rely on platform building blocks, from services and pipelines to databases, queues, and storage, that come wired in with logging, metrics, tracing, alerts, encryption, access controls, backups, and cost tags, with sensible defaults.
Teams change their own pipelines, environments, alerts, and SLOs. When something breaks, the owning team sees it first, traces it to the change that caused it, and rolls it back themselves. They see their own delivery numbers and cloud spend, and act on them. Platform upgrades reach them as a merged pull request, not a checklist. Engineers take the paved road because it's the fastest way to production, and platform engineers spend their time building capabilities, not working tickets.
What You'll Be Doing
Push
quality
attributes into the platform, especially as AI increases the volume of changes: test and regression gates, progressive delivery and fast rollback, supply-chain and policy checks in the pipeline, and cost that's visible and attributable to the teams.
Run the platform as a curated internal
product
: find what slows teams down, pick the few capabilities worth building, publish the roadmap, and measure adoption, delivery speed, stability, and developer satisfaction.
Build software
: self-service APIs, templates, and golden paths for CI/CD, environments, and observability, so teams get what they need without waiting on anyone. You write a meaningful share of the code.
Carry
migrations
: track usage, automate instead of handing out checklists, push through the final 20%, and sunset.
Manage the platform's
stakeholders
: say yes with compromises, say no without breaking trust, bring shadow platforms back onto the paved road, and make cost visible to the teams that generate it.
Set the technical
direction
and evolve the platform, and
coach
Senior Engineers through design partnership and review.
Keep building out our software
"dark factory"
on top of our internal agentic platform - we should be offloading more and more to it over time.
What You'll Bring
Both halves of platform engineering: a
software engineer
's instinct for clean abstractions and APIs, and a
systems engineer
's depth in cloud, Kubernetes, networking, and IaC.
Reliability
you've owned: SLOs, observability, on-call, and incident response.
Customer empathy
: you talk to the engineers you serve, tell a real need from a loud request, and retire what nobody uses.
Big, long-running projects
you've seen through: migrations pushed past the final 20%, platforms sunset on purpose, and the attention to detail both require.
A
clear philosophy
on structuring infrastructure and delivery for security, velocity, and reliability, and the stories behind it.
Current, hands-on
production coding
, the habit of figuring things out (research, spike, deliver), and relentless
pragmatism
about what's worth building.
Drive to
reduce toil
for everyone through software.
Ability to initiate and
get stuff done org-wide
.
No healthcare background required.
Would Love for You to Have
Regulated
-data experience (HIPAA, PHI, SOC 2 or HITRUST environments).
A
public voice
through talks, writing, or open source.
Experience turning an infrastructure or DevOps team into a
product-minded platform team
.
Experience building platform
support that scales
: support tiers, office hours, docs, and developer advocacy.
Experience making cloud and CI
cost visible and actionable
for the teams that generate it.
What You'll Get
The opportunity to
own Arcadia's platform
and to set its direction for years.
Direct influence
on how Arcadia's engineering org works on daily basis; your tooling, patterns, and standards become examples others build on.
Remote-first
across the US, with in-person hubs growing in Boston, DC, and NYC.
A flexible culture with personality and heart
, named a Built In 2026 Best Place to Work.
Work that shows up in
patients' lives
.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
THE OPPORTUNITY:
As more health systems turn to Stepful to build their workforce, the story we tell them has to be sharp, consistent, and backed by proof. We're hiring a Senior Product Marketing Manager to own that story from end to end: how we position Stepful to health system and employer partners, the assets our sales team uses to win deals, the customer stories that prove our impact, and the account-based programs that reach our priority accounts.
This is a hands-on, independent role. You'll own the product marketing and B2B content engine day to day, run your own programs without close oversight, and partner on larger go-to-market launches as the function grows.
This hybrid opportunity is based out of our NYC office, reporting into the Director, Enterprise Marketing.
WHAT YOU'LL DO:
Positioning & GTM Resources
- Own and maintain Stepful's B2B positioning and messaging, and update it as our programs, partners, and market evolve
- Build and refresh GTM assets such as pitch decks, one-pagers, battlecards, and email templates, in partnership with our Workforce Solutions team
Content & Customer Proof
- Run case study production end to end, from partner interviews and approvals to publishing and distribution
- Own the content calendar and keep a steady cadence of content that supports pipeline goals
- Partner with Client Success to find partner outcomes worth telling, and with Product and Learning to translate program details into buyer-ready language
Demand Gen & ABM
- Build and run outbound and ABM sequences in Clay, from account lists and enrichment to personalized multi-touch campaigns, coordinated with sales on target accounts
- Own reporting on campaign and content performance, share results on a regular cadence, and use what you learn to decide what to test next
- Experiment with AI tools to speed up research, content production, and personalization, and document what works for the team
WHAT YOU'LL BRING:
- 5+ years of B2B marketing experience across product marketing, demand generation, and/or content, including ownership of positioning and messaging
- A track record of building sales enablement assets that sellers actually use, and of partnering closely with a sales team
- Experience producing customer case studies and running a content calendar at a steady cadence
- Hands-on experience running ABM or outbound programs aimed at enterprise buying committees, including building sequences yourself in Clay or a similar tool
- Excellent writing skills: you can make a complex offering clear and compelling for an executive buyer
- Comfort with data: you track funnel and campaign metrics, report on them clearly, and use results to change your approach
- The ability to manage several workstreams at once with little day-to-day direction, and to flag risks and tradeoffs early
BONUS POINTS IF:
- You've marketed to health systems, hospitals, or HR and workforce leaders
- You've worked in EdTech, workforce development, or healthcare
- You've been the first product marketer at a Series B–D startup
- You have experience with HubSpot or other marketing automation and CRM tools
INTERVIEW PROCESS:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
BENEFITS AND COMPENSATION:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $150,000 - $180,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
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In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Bruxelles, Belgium
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
We are transforming the way the world eats and shops by making access more convenient and enjoyable. We connect consumers, restaurants, shops and riders. We give everyone the ability to get what they want, how they want it, when they want it and where they want it. We are a technology-driven company at the forefront of one of the fastest-growing sectors in the world. We move quickly, value autonomy, and are always looking for new ideas and talented people to join us!
About the role
We are looking for a Sales Team Leader who can empower and manage a team of 6 to 10 Business Developers, in particular by setting weekly/monthly sales targets, driving performance and maintaining a strong work ethic and high moral standards.
The ideal candidate has a proven track record in sales and is passionate about mentoring and developing people.
Your main goal will be to build a strong team capable of signing new restaurants that meet Deliveroo's partnership criteria. You will develop your team's prospecting skills and put internal processes in place to ensure the success of our partner restaurants!
Your main responsibilities
● Lead the BDM team to achieve and exceed monthly sales targets.
● Clearly communicate company guidelines, sales targets and the reasons behind them (the why).
● Be a mentor: be there for your team with a constant presence in the field and help address partners' urgent concerns.
● Hold weekly meetings with your team to improve key metrics (sales activity, P2P, quality indicators, conversion...).
● Provide feedback tailored to each salesperson's performance and professional development.
● Be responsible for team motivation, solving problems quickly and effectively.
● Comply with and implement company guidelines and team-specific protocols, including attendance and discipline.
● Drive the team's commercial performance: pipeline, forecast and execution.
● Foster a culture focused on first-class commercial support.
● Identify, develop and refine effective methodologies for your sales team.
● Work with the onboarding teams to efficiently activate the best restaurants in Belgium.
● Represent and uphold Deliveroo's values and brand.
Your profile
● Ideally fluent in all three languages: Dutch, French and English.
● 4+ years of sales experience; B2B experience is a plus.
● 2+ years of experience in team management.
● You want to excel in a constantly evolving environment and be part of a high-impact company.
● Willingness to take on challenges and step out of your comfort zone.
● Excellent communication and presentation skills.
● Proven leadership skills.
● Decision-making mindset, especially under pressure.
● Strong problem-solving skills.
Do you have sales experience and strong leadership skills?
As a Sales Team Leader at Deliveroo, you will have an excellent opportunity to put your sales and leadership skills to work building a strong sales team to make our restaurant partnerships soar. If you are looking for an opportunity to guide a dedicated team and make an impact, this role could be for you!
Work environment & benefits
At Deliveroo, we know that employees are at the heart of the company and we place great importance on their well-being. Benefits vary from country to country, but we offer hybrid working, as well as many benefits in areas such as health, well-being, parental leave, retirement, and leave to support a charity of your choice. Benefits are specific to each country. For more information, please speak to the person in charge of recruiting for this role.
Diversity
We believe that a great working environment is one that reflects the world we live in in all its diversity. We make no judgement about what makes you the person you are, whether that is your gender, race, sexuality, religion or even a secret dislike of coriander!
What you need to join us is, above all, the desire to be part of one of the fastest-growing companies in an exciting sector: foodtech.
Deliveroo is committed to diversity, professional equality and equal opportunities for all, including people with disabilities.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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УдалённоleadМожно работать из любой страны
ГибридseniorParis, France
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
География найма не уточнена
УдалённоCape Town, South Africa; This is a remote position open to candidates based in
seniorSan Francisco
УдалённоRemote - Australia; Remote - Japan
УдалённоheadSydney, Australia
УдалённоRemote USA
УдалённоRemote (USA)
ГибридseniorNew York City
leadBruxelles, Belgium; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief