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Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Global Workplace & Real Estate team is delivering a rapidly expanding global portfolio — including full-building offices at the scale of ~450,000 SF that combine commercial kitchens, executive briefing centers and event space, high-end amenities, and the elevated power, cooling, and security infrastructure our work requires. We're hiring a Real Estate Construction Manager to lead the technical delivery of these projects from pre-construction through closeout and to serve as our primary technical counterpart to general contractors, design teams, and specialty vendors. This is a hands-on construction leadership role, not a design role. You will own how our projects get built: delivery method and contracting strategy, GC selection and oversight, MEP and specialty-systems coordination, cost and schedule control, and commissioning.  Executing the design direction is set by the Global Head of Real Estate & Workplace and our architects. You will also lead and develop a team of project managers delivering across the global portfolio. This role reports to the Global Head of Real Estate & Workplace. Key responsibilities Pre-construction & technical delivery Lead pre-construction on complex buildouts: constructibility and design/drawing reviews, MEP and structural coordination, estimating support, value engineering, and development of the GMP or bid package. Recommend and own the delivery method and contracting strategy for each project (e.g., GMP, lump sum, CM-at-risk, design-assist), matching the approach to scope, schedule, and risk. Read and interpret architectural, structural, and MEP drawings and specifications; surface gaps, conflicts, and risk before they reach the field. Coordinate technically demanding scopes — commercial kitchens (Type I hoods, make-up air, grease and UL300 fire-suppression systems, utility upsizing), high-performance AV and acoustics for executive and event spaces, server/IDF rooms with redundant power and supplemental cooling, elevated power density, and integrated physical security. Manage permitting and inspections with authorities having jurisdiction across multiple markets and labor environments. Construction execution, quality & closeout Oversee construction from mobilization through closeout across multiple concurrent projects, holding general contractors accountable to schedule, budget, safety, and quality. Run the technical processes that keep a job on track: RFIs, submittals and shop drawings, ASIs, and BIM/clash coordination across trades; lead owner-architect-contractor and trade-coordination meetings. Conduct site visits to monitor progress, safety, and quality control; enforce inspection protocols and punch-list management. Drive commissioning and closeout — systems commissioning (including kitchen exhaust/MUA balancing, BMS, and life-safety), TCO/CO, as-builts, O&M manuals, warranties, attic stock, and owner training. Ensure compliance with local building codes, ADA requirements, and Anthropic's sustainability goals. General contractor, vendor & contract management Serve as the primary point of contact for general contractors, subcontractors, and external project managers, holding them to clear communication and accountability. Lead GC selection end to end: pre-qualification/RFQ, RFP/ITB, bid leveling and scope normalization, scope-gap detection, and award — and structure the contract (GMP fee, general conditions/requirements, allowances, contingencies, qualifications, and exclusions). Negotiate and administer contracts with contractors, vendors, and consultants; manage GC performance throughout construction, including schedule adherence, change-order management, safety compliance, and closeout. Determine which trades and specialty vendors to carry under the GC vs. hold owner-direct, and manage critical long-lead vendors (kitchen equipment, AV, architectural millwork, switchgear/generator). Develop and maintain landlord and property-management relationships to facilitate approvals and ongoing operations. Cost & commercial controls Build and own detailed budgets by trade/CSI division — separating hard costs, soft costs, FF&E, technology, allowances, and escalation — and manage design, construction, and GC contingencies deliberately. Review and approve budgets, change orders, and invoices, including schedule-of-values setup, pay-application review (e.g., AIA G702/G703), retainage, and lien waivers, providing professional pushback to protect Anthropic's interests. Govern the change-order process (PCO to CO, markups, substantiation) and distinguish legitimate changes from scope gaps the contractor should have carried. Lead value engineering that protects scope and design intent; maintain cost forecasting and reporting throughout each project. Team leadership Directly manage and develop a team of Real Estate / Construction Project Managers delivering projects across the global portfolio. Set technical standards, playbooks, and performance expectations; balance workload across the team by project complexity and development goals. Coach the team through complex technical and commercial problem-solving; review progress, identify blockers, and course-correct. Foster a culture of ownership, continuous improvement, and knowledge sharing, and structure the function to support rapid growth. Stakeholder management & communication Partner closely with internal stakeholders — Security, IT, Facilities, Finance, and business teams — to ensure technical and operational requirements are built into project plans. Create executive-level presentations and reporting on project status, budget, schedule, and risk, with clear recommendations. Craft clear communications to the broader employee population about office changes, construction impacts, and workspace enhancements. Minimum qualifications Hold a Bachelor's degree in Construction Management, Engineering, Architecture, Real Estate, or a related field. Bring deep, hands-on construction expertise — reading and interpreting architectural, structural, and MEP drawings and specifications, and running the field from them. Command construction delivery methods and contract structures — GMP, lump sum, cost-plus, and design-assist — and the mechanics of change-order management. Have delivered technically complex scopes — e.g., commercial kitchens, high-end client/amenity and event spaces, data/server rooms with redundant power and cooling, and integrated security systems. Are strong in pre-construction — constructibility review, estimating, value engineering, and bid leveling. Command cost and commercial controls — budgeting by division, schedule of values, pay-application review, change-order governance, and contingency management. Have managed budgets for projects ranging from $50M to $300M+, and multiple complex projects concurrently. Have navigated permitting and inspections across multiple jurisdictions, in union and non-union environments. Have directly managed and developed project managers through full project lifecycles, and can scale a delivery function for rapid growth. Are proficient with construction PM software (e.g., Procore) and CPM scheduling tools (e.g., Primavera P6 or MS Project), plus MS Office. Possess excellent verbal and written communication skills, with the ability to tailor messages from the C-suite to the general population. Are willing to travel 25–50% to various office locations. Preferred qualifications Have 10+  years in corporate real estate construction management, general contracting, or a related field, with a track record of delivering complex office buildouts on time and on budget. Hold PMP (or equivalent) and OSHA 30 certifications. Possess LEED accreditation or demonstrated experience with sustainable building practices. Have commissioning experience on technically complex base-building or tenant systems. Bring an established network of general contractors, subcontractors, and specialty vendors. Have international project experience and an understanding of building standards and permitting across different countries. Have worked in high-growth technology environments, particularly those scaling from 500 to 5,000+ employees. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $275,000 — $315,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Sierra Leone Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Senior HIV Advisor will support the Sierra Leone Ministry of Health (MOH) and the National HIV/AIDS Control Program in carrying out life-saving humanitarian Assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. The primary focus is providing technical leadership for the National HIV Surge Operational Strategic Plan and to accelerate progress toward the global 95-95-95 and national 98-98-98 targets, as well as to achieve elimination of maternal to child transmission of HIV. The Advisor will serve as a high-level liaison between the Department of State (DOS), the U.S. Centers for Disease Control. the MOH, and international donors to ensure a data-driven, decentralized response to the HIV epidemic in Sierra Leone. The Advisor will be based at the National AIDS Control Program (NACP) within the MOH. Responsibilities Support the National AIDS Control Program at National and District Level NSP Finalization: Assist NACP in finalization of NSP and planning its implementation. Clinical Guidance: Advise on relevant updates to national clinical guidelines for initiatives such as the introduction of dual HIV/Syphilis/HepB testing and the rollout of PrEP (including Lenacapavir) for high-risk pregnant and breastfeeding women. Service Decentralization: Assist District Health Management Teams (DHMTs) with organization of monthly HIV data reviews amongst HIV stakeholders in each district. Facilitate targeted interventions based on data. Strengthen NACP’s coordination of HIV service delivery through mentorship, cohort monitoring, quality improvement tools, and enhanced supervisory arrangements. Support the expansion of HIV diagnosis and treatment services across additional sites in collaboration with NACP and partners. Support HIV Surge and Elimination of Maternal to Child Transmission Initiatives Support Surge Coordination: Help coordinate monthly surge meetings for key HIV stakeholders at the national level. eMTCT Scale-up: Support the integration of HIV services into Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMNCAH) platforms to reduce vertical transmission from 11.5% to below 5%. Ensure universal ANC1 testing in non-partner supported health facilities Strategic Planning: Assist program manager with technical oversight for the five pillars of the National HIV Surge Plan, focusing on expedited case identification using index testing and the "Back-to-Care" initiative to re-engage the 6,000–7,000 clients lost annually. Index Testing: Assist with scale up of index testing at all facilities across partners and non-partner supported sites. Viral Load : Assist with scale up of viral load testing at all facilities providing HIV care. Ensure that results are reverted to clients and supporting U=U messaging. Support MOU Implementation under NACP G2G: The Advisor will provide critical technical oversight for the implementation of the Government-to-Government (G2G) Memorandum of Understanding (MOU) between the U.S. Government and the Sierra Leone Ministry of Health/NACP. This involves ensuring that milestone-based programming aligns with accountability standards and national targets as direct G2G funding is increased. Milestone Verification : Monitor and verify the achievement of technical milestones linked to G2G funding, specifically those related to HIV Surge metrics and eMTCT validation. Financial & Technical Alignment : Work with the NACP leadership to ensure that G2G resources are strategically allocated to high-yield activities such as PITC, index testing, and pediatric ART expansion. Capacity Building: Provide mentorship to NACP staff to strengthen internal management systems required for sustainable G2G implementation and direct funding eligibility. Risk Mitigation: Identify potential bottlenecks in the implementation of the MOU and develop proactive solutions to ensure uninterrupted service delivery and compliance Joint Reviews: Lead the technical preparation for quarterly and annual G2G performance reviews, ensuring data integrity and alignment between national reporting and USG requirements. Key Deliverables The Senior HIV Advisor is responsible for the following deliverables, to be submitted in accordance with the LEAP Global reporting cycle: Updated Clinical SOPs: Technical guidance and Standard Operating Procedures for the introduction of dual HIV/Syphilis/HepB testing and the administration of Lenacapavir/PrEP for pregnant and breastfeeding women. eMTCT Integration Plan: A detailed strategy for the institutionalization of HIV services within the RMNCAH platforms, specifically targeting universal ANC1 testing in non-partner health facilities. Monthly National Surge Coordination Summaries: Technical briefs from the national monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification. Monthly District Surge Coordination Summaries: Technical briefs from the district monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification. "Back-to-Care" Performance Reports: Quarterly analysis of re-engagement efforts for the 6,000–7,000 clients lost to follow-up, including retention trends. Index Testing & Viral Load Scale-up Trackers: Monthly facility-level data reports monitoring the expansion of index testing and Viral Load (VL) testing coverage, including results turnaround times and U=U messaging uptake. G2G Milestone Verification Reports: Formal quarterly reports verifying the achievement of technical milestones linked to Government-to-Government funding. NACP Capacity Building Plan: A mentorship and training log documenting efforts to strengthen NACP’s internal management systems for direct funding eligibility. G2G Quarterly Performance Review Packages: Integrated data packages for joint USG/MOH reviews, ensuring alignment between national reporting and PEPFAR/DOS accountability standards. Weekly Success Calls/Bullet Points: Brief weekly updates to DoS/Sierra Leone and CDC/Sierra Leone on key wins and immediate challenges. Comprehensive Monthly Technical Report: A detailed narrative report submitted by the 5th of each month, summarizing all technical assistance provided and progress against the work plan. REPORTING The Senior HIV Advisor will submit monthly reports to the Senior Foreign Assistance Specialist at the U.S. Embassy, Freetown and the PEPFAR Program Director at the US Centers for Disease Control & Prevention, Freetown, submitted by the 5th day of the following month. Reporting to and receiving technical guidance from the NACP Program Manager (PM) or his designate, the Senior HIV Advisor will work closely with the U.S. Department of State (DoS)/Sierra Leone, CDC/Sierra Leone, and LEAP Global teams. Based at the NACP Office in Freetown, the Advisor will coordinate site visits and any extended off-site work with the NACP PM or designate, DoS/Sierra Leone and CDC/Sierra Leone. Quarterly meetings will be held with DoS/Sierra Leone and CDC/ Sierra Leone to review progress and priorities. Qualifications Medical degree required (e.g., MBChB, MBBS, MD, or equivalent). Master’s degree preferred: Master of Medicine (Internal Medicine, Pediatrics, Infectious Diseases, or related fields) or Master of Public Health. At least seven years of progressively responsible experience in HIV/TB/STI strategic planning and/or national health sector strategy development in sub-Saharan Africa. Experience with national HIV/TB/STI program reviews, sustainability planning, and domestic resource mobilization. Familiarity with Sierra Leone’s HIV/TB response architecture and strategic documents (advantage). Proven team leadership and mentorship skills. Demonstrated experience aligning work to results and performance frameworks. Strong facilitation and stakeholder engagement skills, including working with government, local organizations, and community representatives. Excellent analytical, writing, and synthesis skills, with demonstrated ability to deliver high-quality outputs under tight timelines. Demonstrated technical leadership, program management, and problem-solving skills. At least five years of experience with, or strong knowledge of, Global Fund operating procedures and financial management processes. Understanding of USG rules and regulations preferred. Ability to work effectively with a broad range of MOH, NACP, and USG personnel and partners. Ability to work independently and collaboratively to achieve consensus on policy, program, and administrative matters. Strong communication skills for both health and non-health audiences. Proven ability to communicate clearly and concisely in English, both orally and in writing. Excellent verbal communication skills, tact, and diplomacy to build sustainable working relationships with public and private organizations. Excellent written communication skills for preparing reports, documentation, and briefing papers. Strong computer skills for implementing, analyzing, monitoring, and managing activity goals, inputs, outcomes, and achievements. Experience in teaching, training, and capacity building. Experience working with key stakeholders in HIV/TB/STI programming, preferably national stakeholders and international donors. Work authorization in Sierra Leone is required. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: United Kingdom; United Arab Emirates; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain, the UK, or the UAE. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent (local contract) UAE: Full-time, permanent via Deel (our employer of record in the UAE) Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates   As Marketing Strategy Director at Airalo, you will collaborate closely with the Growth organization to define and optimize acquisition, conversion, and retention targets across regions and channels. You will operate as a central, region agnostic capital allocator within Growth — ensuring time, budget, and effort are deployed toward the highest incremental impact opportunities. Acting as a key partner to Growth leadership, you will turn complex data into clear trade off decisions, pressure test assumptions, and help determine where the next dollar and the next hour should be invested. In this role, you will own Growth’s forecasting and planning processes, ensuring regional and central teams are aligned on targets, assumptions, and trade offs. You will run the operating cadence for Growth, steward the business inputs, scenario frameworks, and planning logic layered on top of Data’s forecasting model, and translate performance insights into cross regional and cross channel allocation decisions that improve incremental growth and capital efficiency — operating within the financial guardrails set by our Finance team. Responsibilities include but are not limited to: Forecasting, Planning & Operating Rhythm Own Growth’s forecasting process end to end: gather assumptions, challenge inputs, coordinate with Data, and prepare forecast narratives for leadership Maintain and continuously refine the business logic, pacing, scenario planning, and target setting frameworks built on top of Airalo’s forecasting model Lead monthly and quarterly business reviews — prepare materials, synthesize insights, and ensure follow-ups drive real action Run weekly operating cadence for Growth: performance reviews, KPI tracking, variance analysis, and strategic escalations Budget Allocation & Strategic Decision Support Build data-driven recommendations on spend allocation across regions and channels, using CAC, pLTV, incrementality and ROI insights to optimize for incremental profit/growth Conduct granular regional deep dives (country/segment/channel) and identify levers to improve growth or efficiency. Identify cross-regional capital reallocation opportunities and quantify trade-offs between markets (e.g., where incremental $1 delivers highest marginal return). Partner with Growth, Product, Brand, and Finance to align on targets, trade-offs, and the drivers behind plan variances. Analytics Partnership & Insight Activation Serve as Growth’s primary business partner to the Data team: consolidate analytical needs, provide business context, and ensure high-quality inputs into Data’s roadmap. Translate analytical outputs (forecasts, dashboards, experiment results) into decisions, actions, and processes that stick. Ensure Growth teams adopt and operationalize dashboards and models — build documentation, training, and clear workflows. Cross-Functional Strategy & Special Projects Lead cross-functional projects such as regional/channel diagnostics, efficiency audits, or market deep-dives - including 30 day “drop-in” sprints to fix specific business problems Build frameworks that guide decision-making: ROI models, sizing models, scenario tools, prioritization structures. Identify and implement process improvements across the Growth org to increase speed, clarity, and execution quality. Must Haves: 9+ years in Marketing Strategy, BizOps, FP&A, Management Consulting, Strategy & Operations, or similar analytical roles. Demonstrated experience owning planning cycles and influencing capital allocation decisions at a multi-market or global level. Demonstrated ability to maintain forecasting models (Excel/Sheets) and run scenario planning, CAC/LTV experience, pacing, and ROI logic. Strong analytical proficiency: Excel (advanced), and comfort working with SQL and modern BI tools (Looker, Lightdash, Tableau). Experience with MMM models a plus. Clear experience turning data into recommendations — not just reporting results, but synthesizing insights into “what we do next.” Ability to challenge assumptions, pressure-test inputs, and navigate ambiguous or incomplete data. Experience working cross-functionally with channel leads, PMs, and Data teams; strong communication skills with senior stakeholders. Comfort managing complex, deadline-driven projects, prioritizing across markets, and driving alignment among multiple teams. A proactive, structured problem-solver who can pick up unclear problems, untangle them, and deliver clarity with minimal guidance. Nice To Haves: Experience in consumer tech, marketplace, travel, or subscription businesses Familiarity with marketing analytics: attribution, CAC/LTV modeling, incrementality testing, funnel analysis Comfort coordinating experimentation roadmaps and interpreting lift tests or causal results Prior experience as the business partner to a Data/Analytics org Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. 🇦🇪 Why people join us in the UAE We're a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way. Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they're responsible for, how success is measured, and have direct access to the people making decisions. What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it's the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 📍 UK £80,800 - £119,500 📍 Spain: €65,600 - €94,500 📍 UAE: 403,500 - 505,500 AED Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This is not a traditional GRC hire. The Tech G overnance Office is looking for someone who combines the governance judgment of a seasoned compliance professional with the drive of a forward-deployed engineer — someone who closes gaps by shipping solutions, navigates ambiguity without hand-holding, and operates with the urgency of a startup and the rigour of a regulated financial institution. You will own complex cross-functional workstreams independently — coordinating across Engineering, Legal, Product, and Finance — while managing external auditors and regulators. Strong written and verbal communication in both English and Mandarin is a meaningful advantage in this role. AI tooling is not optional; it is how you work. Who You Are Self-directed driver — You run cross-functional workstreams without being managed. Ambiguity is a starting point, not a blocker. AI-native operator — You already use AI to do more, faster — and you raise the floor for the teams around you. Clear communicator — You earn trust across regulators, auditors, and C-suite through precision and consistency — in any room. Culture Fit Pace Standards Startup velocity — Decisions move fast. Priorities shift. You ship, iterate, and adapt — without waiting for perfect conditions or top-down direction. Financial institution rigour — Audit trails matter. Regulators scrutinise. The bar for accuracy, documentation, and accountability is institutional-grade — always. > The tension between these two is not a bug — it is the job. We are looking for someone who holds both without compromise. What You’ll Be Doing Independently lead audit remediation programmes — assess gaps, develop structured plans, and drive verified closure across engineering, product, legal, and operations without escalation dependency. Own cross-functional governance workstreams — set milestones, coordinate accountability, and remove blockers across departments with limited management oversight. Conduct IT security and architecture governance reviews — assess whether systems and processes meet applicable standards, and issue findings with clear ownership and remediation timelines. Build and maintain the policy estate — draft, refine, and operationalise IT governance policies and procedures; translate regulatory requirements into implementation-ready guidance for first-line teams. Lead regulator and auditor engagement — serve as the primary coordination interface for external audit and regulatory correspondence, representing the Tech G overnance Office with credibility and precision. Deploy AI to accelerate compliance operations — prototype and scale AI-assisted workflows for evidence collection, control monitoring, audit response, and policy generation; drive team-wide adoption. Deliver Tech G overnance -level reporting — produce governance dashboards and executive briefs on remediation status, risk exposure, and regulatory posture, independently and to publication standard. Track the regulatory horizon — monitor evolving requirements across active jurisdictions, translate changes into prioritised internal action, and brief senior leadership proactively. What We Look For In You AI Adoption & Application — Must Have Active daily use of AI tools to accelerate compliance and governance work — demonstrated practice with measurable output impact, not theoretical awareness. Ability to identify, build, and scale AI-assisted workflows within a Tech G overnance office context — evidence automation, policy generation, audit response, or control monitoring. Working knowledge of AI governance and risk — sufficient to contribute to internal AI oversight frameworks and assess AI-related compliance obligations. Independent Cross-Functional Leadership — Must Have Demonstrated ability to own and drive complex, multi-stakeholder workstreams independently — setting direction, coordinating accountability, and delivering outcomes without management escalation. Track record of influencing without authority across engineering, legal, finance, and operations in a fast-moving environment. Comfortable operating under ambiguity and shifting priorities while maintaining institutional-grade standards for accuracy and documentation. Experience 8+ years in IT audit, risk management, compliance, or security governance 3+ years leading governance programmes at a large-scale internet, financial services, or crypto firm Exposure to IPO-readiness or high-scrutiny regulatory examination programmes preferred Frameworks & Standards ISO 27001, SOC 1/2, PCI-DSS, COBIT, NIST — deep working knowledge GDPR and APAC data protection regimes Crypto and blockchain-specific compliance risk awareness a strong asset Engineering Sensibility Able to read and interpret code, architecture diagrams, and technical design documents without engineer-translation dependency Familiarity with cloud environments (Alibaba Cloud, AWS, GCP) and associated security tooling Communication Executive-level written and verbal communication in English — board-ready governance briefs, regulator responses, and Tech G overnance -level reporting produced independently Proficiency in Mandarin (written and verbal) is a strong advantage for APAC regulatory and stakeholder engagement Preferred Qualifications Professional security or governance certification: CISA · CISSP · CRISC · CISM · CCISO · Agentic AI Experience building AI-powered compliance tooling — audit automation, continuous control monitoring, or policy-to-control mapping Prior involvement in SOX ITGC, SEC Reg S-K Item 106, or equivalent listing-authority tech governance programmes Crypto-native compliance exposure — Proof of Reserves, SAB 121, Travel Rule, AML/CFT programme governance Active regulatory footprint across MAS, VARA, FCA, HKMA/SFC, or equivalent Why This Role OKX operates across 50+ jurisdictions with live regulatory programmes. The Tech G overnance Office is building infrastructure-grade compliance capability — not checkbox compliance. This is a rare opportunity to shape how that work gets done: independently, at pace, and with AI at the centre of the method. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong Job Title: Sales Lead, Hong Kong Department: Financial Partnerships & Sales Reports to: Co-Founder (Sales) Location: Remote/Hong Kong About Codex Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, we're a small team solving hard problems at the intersection of crypto and global payments. The Role As a Sales Lead at Codex, you'll own the end-to-end commercial relationship with institutional clients and fintech partners in your region — from first outreach through to signed contracts and live trading. This is a high-ownership, high-accountability role. You'll be managing a live pipeline, attending conferences, and regularly interfacing with Compliance, Legal, and Operations to unblock deals and get clients trading. Responsibilities Pipeline Development & Outbound - Own your regional pipeline from top of funnel to close — sourcing leads, qualifying prospects, and maintaining accurate deal records - Run targeted outbound across various platforms in coordination with the Marketing function, and follow up on inbound leads generated by the website and conferences - Identify and attend high-value industry conferences and side events in your region to generate new relationships and accelerate deals in progress Deal Execution - Run discovery calls and commercial negotiations with prospects across your region - Identify client use cases, volume profiles, and corridor requirements — and translate these into pricing proposals in coordination with the Trading, Treasury and Account Management team - Escalate pricing blockers, compliance queries, and onboarding blockers with clear context so they can be resolved quickly - Manage deals involving complex structures with appropriate rigour and cross-functional coordination Client Onboarding & Activation - Own the handoff from signed deal to live trading — coordinating with internal teams on KYB, account setups, and spread configurations - Stay close to newly onboarded clients during their ramp-up period, following up on first trades and resolving any friction in their early experience - Surface client feedback on product gaps, pricing, SLAs, and rail coverage to the relevant internal teams Account Management & Reactivation - Monitor the health of your client book — tracking volume trends, flagging at-risk accounts, and proactively engaging clients who have gone quiet - Lead reactivation efforts for dormant clients in your region, understanding why they churned and what it would take to bring them back - Build deep relationships with key accounts, acting as a trusted commercial partner rather than a transactional sales contact Market Intelligence - Stay current on competitor pricing, product capabilities, and market positioning in your region, and share intelligence with the team regularly - Identify emerging client segments, use cases, or geographies that represent commercial opportunity for Codex What This Role Requires - Sales experience in fintech, crypto, payments, or financial services — ideally selling to institutional or business clients - Strong understanding of cross-border payments, stablecoins, and the FX dynamics of your target region - Comfortable discussing pricing, compliance requirements, and product capabilities in the same conversation - Highly organised with a disciplined approach to pipeline management and follow-up - Able to work across time zones and build relationships with clients who operate in fast-moving, operationally complex environments - Fluency in English required; additional languages relevant to your region are a strong advantage

Location: Latin America Workplace: Remote Job Title: Sales Lead (Latin America) Department: Financial Partnerships & Sales Reports to: Co-Founder (Sales) Location: Remote (Based in Latin America) About Codex Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, we're a small team solving hard problems at the intersection of crypto and global payments. The Role As a Sales Lead at Codex, you'll own the end-to-end commercial relationship with institutional clients and fintech partners in your region — from first outreach through to signed contracts and live trading. This is a high-ownership, high-accountability role. You'll be managing a live pipeline, attending conferences, and regularly interfacing with Compliance, Legal, and Operations to unblock deals and get clients trading. Responsibilities Pipeline Development & Outbound - Own your regional pipeline from top of funnel to close — sourcing leads, qualifying prospects, and maintaining accurate deal records - Run targeted outbound across various platforms in coordination with the Marketing function, and follow up on inbound leads generated by the website and conferences - Identify and attend high-value industry conferences and side events in your region to generate new relationships and accelerate deals in progress Deal Execution - Run discovery calls and commercial negotiations with prospects across your region - Identify client use cases, volume profiles, and corridor requirements — and translate these into pricing proposals in coordination with the Trading, Treasury and Account Management team - Escalate pricing blockers, compliance queries, and onboarding blockers with clear context so they can be resolved quickly - Manage deals involving complex structures with appropriate rigour and cross-functional coordination Client Onboarding & Activation - Own the handoff from signed deal to live trading — coordinating with internal teams on KYB, account setups, and spread configurations - Stay close to newly onboarded clients during their ramp-up period, following up on first trades and resolving any friction in their early experience - Surface client feedback on product gaps, pricing, SLAs, and rail coverage to the relevant internal teams Account Management & Reactivation - Monitor the health of your client book — tracking volume trends, flagging at-risk accounts, and proactively engaging clients who have gone quiet - Lead reactivation efforts for dormant clients in your region, understanding why they churned and what it would take to bring them back - Build deep relationships with key accounts, acting as a trusted commercial partner rather than a transactional sales contact Market Intelligence - Stay current on competitor pricing, product capabilities, and market positioning in your region, and share intelligence with the team regularly - Identify emerging client segments, use cases, or geographies that represent commercial opportunity for Codex What This Role Requires - Sales experience in fintech, crypto, payments, or financial services — ideally selling to institutional or business clients - Strong understanding of cross-border payments, stablecoins, and the FX dynamics of your target region - Comfortable discussing pricing, compliance requirements, and product capabilities in the same conversation - Highly organised with a disciplined approach to pipeline management and follow-up - Able to work across time zones and build relationships with clients who operate in fast-moving, operationally complex environments - Fluency in English required; additional languages relevant to your region are a strong advantage

Location: San Francisco; Los Angeles; Sunnyvale Workplace: Hybrid About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future! About The Role: As an early member of Cantina's product team, you'll have ownership over a large, growing surface area that's at the very beginning of its growth trajectory. You'll be able to establish processes and coordinate with a global team of engineers and designers. Your role will partner day-to-day with engineering, design, marketing, leadership, and analytics teams. You'll be able to define the success of Cantina's web product, manage a roadmap, and contribute to a burgeoning product culture. What You'll Do: - Lead day-to-day prioritization, roadmap, and execution for Cantina’s web product - Partner with the Cantina executive team to build a best in class, AI first video editing experience on the web - Run sprint planning, backlog grooming, and Jira prioritization for an eight person, internationally based web team - Work closely with engineering, design, and data to iterate on the web experience and grow its user base - Talk to creators and users directly to gather feedback and insights for iterative product improvements - Define and iterate on video creation and editing workflows, including trimming, effects, filters, publishing, and sharing. - Stay in close collaboration with Client teams to maintain a feature complete web product - Ensure the web video product is intuitive, performant, and meets the expectations of a skilled creator base What You'll Bring: - 3-5+ years in product management, ideally with 1+ years of experience video creation tools, video editing, or video platform products. Bonus for web based video editors - Experience using Jira, running sprint planning, and managing a roadmap for 9+ engineers - Strong understanding of consumer video products and workflows (CapCut, Instagram Reels, iMovie, TikTok, or similar) - Ability to make complex concepts accessible with clear communication - Strong collaborator who can work across engineering, design, data, and leadership teams - Excellent written and verbal communication skills Compensation: The anticipated annual base salary range for this role is between $150,000-$180,000. When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data. Benefits: - Competitive salary and generous company equity - Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina - 42 days of paid time off, including: - 15 PTO days - 10 sick days - 15 company holidays - 2 floating holidays - Generous parental leave & fertility support - 401(k) retirement savings plan - Lifestyle spending account – $500/month to use however you’d like - Complimentary lunch and snacks for in-office employees - One Medical membership, and more!

Location: Limassol, Cyprus; London, United Kingdom; Vilnius, Lithuania; Tallinn, Estonia; Riga, Latvia About us Freedom Finance Europe Ltd is a regulated European online broker headquartered in Cyprus, providing access to US, European and Asian capital markets and a broad range of investment services and financial products. We operate in a fast-moving, highly regulated environment where product speed, client trust, marketing accuracy, regulatory discipline and legal architecture must work together. We are now strengthening our Legal Unit and looking for a senior legal leader to head one of its key expert departments. About the role The Head of Brokerage, Product & Commercial Legal Department will lead legal support of brokerage and commercial agreements, product launches, client-facing documentation, marketing materials, client complaints, GDPR/data and sanctions-related scenarios, MiFID-related matters, disclosures, prospectus-related work, and repeatable legal standards for the business. This role is for a senior in-house lawyer who can combine financial services expertise, practical business judgement, leadership, speed of execution and the ability to build legal systems rather than only solve individual tasks Responsibilities: Working closely with the CLO - Lead, the legal support of the Company’s brokerage, product, commercial, client-facing, and marketing activities. Own the department portfolio, priorities, workload allocation, quality control, escalation discipline and legal standards. Act as the main escalation point for complex, high-risk, time-sensitive or strategically important matters within the department perimeter. Provide senior legal assessment of new products, client journeys, sales channels, distribution models, marketing campaigns, client communications and commercial initiatives. Translate MiFID II/MiFIR, CySEC requirements, applicable EU financial services rules, GDPR, sanctions, DORA and other relevant regulations into practical business requirements, red flags and execution routes. Lead or supervise drafting, review and negotiation of brokerage, product and commercial agreements with clients, partners, counterparties, providers, data providers, banks, payment institutions, introducing brokers, sales channels, vendors and other third parties. Own the legal quality and consistency of Terms of Business, disclosures, product terms, client forms, prospectus-related materials, website/platform wording, disclaimers and other client-facing documentation. Set the legal review framework for marketing campaigns, claims, presentations, landing pages, sales materials and other regulated communications. Lead legal strategy for complex client complaints, pre-dispute matters, reputationally sensitive cases, sanctions/restriction scenarios and asset-unblocking matters. Build and maintain scalable legal tools: templates, playbooks, standard clauses, fallback positions, checklists, decision trees and escalation rules. Work closely with Product, Marketing, Sales, Compliance, Risk, Operations, Client Support, IT, Document Management, Legal Operations and senior management. Manage, mentor and develop Senior and Mid Legal Counsels within the department. Coordinate with external legal advisers where needed and ensure their advice is converted into practical internal standards and actions. Requirements 10-12+ years of relevant legal experience in a Cyprus or European Investment Firm, regulated broker, fintech company, payment institution, financial services group, or a law firm advising such clients. Law degree. Common-law qualification/JD or civil-law equivalent with strong exposure to common-law drafting, international transactions and EU financial services regulation is preferred. Proven experience leading legal teams or managing complex legal portfolios in a regulated financial services environment. Strong expertise in brokerage, investment services, capital markets, product distribution, commercial agreements, client-facing documentation and regulated communications. Strong knowledge of MiFID II/MiFIR, CySEC requirements, applicable EU financial services regulation, GDPR, sanctions frameworks, DORA and related legal/regulatory requirements. Experience supporting product launches, marketing and sales initiatives, client documentation, complaint handling and cross-functional business projects. Excellent drafting, negotiation and legal advisory skills in English; fluent Russian or other languages will be a plus. Ability to provide clear, business-oriented legal advice without lowering regulatory or legal standards. Strong leadership, ownership, prioritisation, stakeholder management and communication skills. Ability to build repeatable legal solutions, not only handle one-off legal tasks. Confidence working with senior management, business teams, compliance, risk, external counsel and cross-functional stakeholders. Experience with legal technology, document management tools, knowledge management, templates, playbooks or legal process improvement will be a strong advantage. Benefits Work in a modern office in the center of Limassol with an open-minded and professional team; Relocation package, including reimbursement for flights and accommodation for 1 month; Visa sponsorship for the employee and their family members; The company covers 50% of the annual cost of the health plan, which the employee can choose with any insurance company; Company-provided life insurance; 21 working days of paid vacation; 12 additional days off per year, provided by the company; Paid sick leave; Team-building activities, corporate events, football and volleyball clubs, sports events, and challenges.

Location: Buenos Aires, Argentina We are seeking a skilled Structural Drafter & Modeler to support our residential and commercial projects across the U.S. Responsibilities Draft and model structural elements for residential and commercial projects (wood, steel, concrete). Prepare detailed construction drawings, plans, and documentation. Collaborate with engineers and architects to ensure accuracy and compliance with project requirements. Revise drawings and models based on feedback from the project team. Maintain organized project files and meet established deadlines. Requirements 5+ years of experience as a structural drafter/modeler delivering steel detailing and fabrication drawings using Advance Steel. Proven experience on residential and commercial structural projects, including U.S.-based projects. Expert-level proficiency in Advance Steel for steel detailing, connections, and fabrication deliverables. Working proficiency in AutoCAD for coordination and 2D drafting is a plus. Working proficiency in Revit for coordination with structural models is a plus. Strong knowledge of structural drafting standards and practices. Fluent in English . Ability to deliver a professional portfolio of completed structural drafting/modeling projects using Advance Steel . Available during Eastern Time business hours. Benefits Flexible schedules. Work from anywhere.

Location: Argentina; Mexico; Colombia We are looking for an experienced Remote E-commerce & Digital Marketing Lead to help manage and grow a premium home goods brand as it expands its online presence and begins investing in digital advertising. The company currently sells products through Shopify and offers home and lifestyle items including mattresses, sheets, towels, cashmere bedding, accessories, and candles. The current website was originally built on Webflow, and the business is now looking for a hands-on lead who can guide the e-commerce strategy, improve the online customer experience, and help drive qualified traffic and sales. This is a great opportunity for someone with real experience growing e-commerce brands, especially in home goods, lifestyle, luxury products, bedding, furniture, interiors, or related consumer product categories. Responsibilities Manage and optimize the Shopify e-commerce platform. Guide the overall e-commerce growth strategy, including site experience, product organization, merchandising, and conversion improvements. Review and improve product pages, collections, navigation, checkout flow, and customer journey. Plan, launch, and manage Google Ads campaigns, including Search, Shopping, and Performance Max. Support SEO strategy to improve organic visibility and reduce brand confusion with similarly named businesses. Analyze website traffic, campaign performance, conversion rates, and sales data to identify opportunities for improvement. Recommend and implement improvements to increase qualified traffic, online sales, and brand visibility. Coordinate with designers, developers, copywriters, or external vendors when needed. Help establish best practices for product listings, content, promotions, advertising, and ongoing e-commerce operations. Provide clear guidance and reporting to leadership on what is working, what needs improvement, and next steps. Requirements Proven experience managing and growing Shopify e-commerce stores. Strong experience with Google Ads, especially Google Search, Google Shopping, and/or Performance Max campaigns. Solid understanding of SEO, keyword optimization, and brand search strategy. Experience with conversion rate optimization, site merchandising, and e-commerce analytics. Familiarity with Google Analytics, Google Search Console, Shopify analytics, and paid media reporting. Experience presenting recommendations directly to leadership. Ability to take ownership of the e-commerce channel and provide strategic guidance, not only task execution. Experience in DTC, home goods, bedding, furniture, lifestyle, luxury, interiors, or consumer product brands is highly preferred. Experience with Webflow, Klaviyo, Meta Ads, email marketing, or creative direction is a plus. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work remotely.

Location: Al Khobar, Saudi Arabia The Project Manager’s role is essential in ensuring the successful delivery of projects. The role holder will lead the implementation of small to large projects and collaborate with cross-functional teams and a range of internal and external stakeholders. This role will deploy the full range of the department’s tools and processes to ensure the successful design and deployment and delivery of all assigned projects throughout their full lifecycles with a strong focus on achieving the intended benefits and operational performance goals. General Responsibilities Manage and execute projects under the guidance of the Senior Project Manager and the Project Delivery Lead Management to ensure they are delivered on time, within budget, and in accordance with predefined and agreed objectives and quality standards. Develop and maintain comprehensive project schedules, and budgets. Continuously monitor project progress, identifying and addressing issues, risks and changes as they arise. Work with the Director Project Delivery Lead Management to define project milestones/objectives and deliverables for projects and establish a framework for monitoring and reporting project performance. Collaborate with project team members to identify and implement improvement strategies that enhance project delivery efficiency and effectiveness and mitigate issues and risks. Work closely with various departments within the Centre of Excellence (COE) to ensure seamless coordination and alignment of project activities with overall business objectives. Foster effective communication and collaboration among project team members and stakeholders to ensure everyone is aligned with project goals, objectives and the status of all assigned projects. Implement and uphold rigorous quality assurance processes to ensure that projects meet or exceed quality standards and customer expectations. Conduct regular project audits to verify adherence to established quality guidelines and identify areas for improvement. Identify potential project issues, risks, changes and collaborate within the Project Delivery Teams to develop contingency and mitigation plans to proactively address challenges that may impact project delivery. Allocate and manage project resources efficiently, including personnel, budget, and equipment, to optimize project delivery and ensure the efficient utilization of resources. Maintain comprehensive project documentation, including project plans, progress reports, all project logs and documentation of lessons learned, in line with organizational standards. Provide regular updates and reports on project status to the Director Project Delivery Lead Management, Chief Operational Excellence Officer, and relevant stakeholders. Recommend training and development interventions for team members to build their capabilities. Contribute to the identification of opportunities for the continuous improvement of systems, processes, and practices to increase productivity and operational efficiency. Implement all relevant Department’s policies, processes, procedures, and instructions so that work is carried out in a controlled and consistent manner. Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies, and standards. Requirements Qualification Bachelor’s degree in Project Management, Engineering, Business Administration, or equivalent from a recognized and accredited university is required. Master’s degree in Project Management, Engineering, Business Administration, or equivalent from a recognized and accredited university is preferred. PMP or Prince2 certification is required. Demonstrated proficiency in oral and written business English. 7+ years of experience in project management or a related field preferably into Supplychain industries, including planning, execution, delivery, and reporting. Proven experience in project management, including planning, execution, delivery, reporting and effective communication. Experience working with leadership and senior stakeholders and coordinating across internal cross-functional teams. Experience with any one of PMP-style project controls, Prince2, risk and change management, or structured reporting and governance. Broader experience across PMP-style project controls, Prince2, risk and change management, and structured reporting and governance is preferred. Experience in logistics and supply chain projects is preferred.

Location: Frederick, United States Job Title: Plumbing Estimator Job Location: Frederick, MD Job Type: Full Time - Onsite Position Overview: A growing service-based organization is seeking a highly organized and customer-focused Plumbing Estimator to join its team. The ideal candidate will be a journeyman-level plumber with strong communication skills and the ability to manage multiple leads, sold projects, and active jobs simultaneously. This role is responsible for performing on-site estimates, developing accurate pricing, managing sold plumbing projects from approval through completion, and providing technical support to plumbing technicians in the field. The Plumbing Estimator will play a key role in supporting sales growth, operational efficiency, and customer satisfaction. Responsibilities: Sales & Estimation: Perform on-site estimates, evaluate project scope, and develop accurate plumbing pricing. Lead & Project Management: Manage active leads, pending estimates, sold projects, and ongoing jobs to ensure timely follow-up and completion. Customer Communication: Communicate professionally with customers regarding estimates, approvals, scheduling, and project updates. Project Coordination: Coordinate approved and sold work with dispatch, technicians and management to ensure smooth execution. Field Technical Support: Provide troubleshooting guidance and technical support to plumbing technicians in the field as needed. Documentation & Organization: Maintain accurate and organized records of estimates, proposals, approvals, and project notes within internal systems. Relationship Management: Build and maintain strong customer relationships and address issues promptly and professionally. Qualifications: Maryland Journeyman Plumbing License required Strong knowledge of plumbing systems, troubleshooting, and applicable code requirements. Experience in plumbing sales, estimating, account management, or a related customer-facing role preferred. Strong organizational and time-management skills with the ability to manage multiple projects and priorities. Excellent verbal and written communication skills. Detail-oriented with strong follow-through and accountability. Experience/familiarity with ServiceTitan is preferred. Valid driver’s license with a clean driving record. Benefits: Competitive Salary Health (with onsite nurse access), Dental, & Vision Insurance 401(k) Company Vehicle & Gas Card for approved drivers. PTO and Holidays

Location: London, United Kingdom Workplace: none School Programme Administration Manager Location: Tower Hill / Aldgate Reporting to: Head of Programme Administration Salary - Competitive About the Role We’re looking for an experienced and proactive School Programme Administration Manager to play a central role in supporting the delivery of high-quality academic administration across the College. This is a key leadership position within Programme Administration, where you will oversee a team of Programme Administrators and take ownership of core administrative processes that underpin the student journey. You’ll ensure our systems, processes, and communications are efficient, compliant, and responsive to the needs of both students and our academic colleagues. Working closely with Deans, Course Directors and wider academic teams, you’ll help shape and continuously improve administrative practices—ensuring consistency, accuracy, and a strong focus on student experience. More about the role: You’ll lead from the front; balancing people management with operational delivery: • Lead and develop a high-performing team, providing guidance, structure, and ongoing support to ensure quality and efficiency • Act as a key point of contact for students, academic staff and hourly paid lecturers, responding to queries with professionalism and care • Support the smooth delivery of teaching through timetabling coordination, teaching cover arrangements, and communications • Oversee key administrative processes such as interruptions of study, course and group changes • Ensure the Virtual Learning Environment (Canvas) is accurately maintained, including submission links, module templates and updates • Monitor and maintain compliance with academic regulations, policies and governance requirements • Support the preparation of exam boards, audits, and reporting processes • Analyse and report on student data (attendance, engagement, performance) to support decision-making and continuous improvement About You You’ll bring a strong blend of leadership capability, organisational expertise, and a genuine commitment to student-focused administration. We’re particularly interested in candidates who have: • Experience in a student or programme administration environment, ideally within Higher Education • Proven ability to lead, motivate and develop teams in a fast-paced setting • Strong working knowledge of data systems, databases and Microsoft Office • Excellent organisational skills with the ability to manage competing priorities and tight deadlines • Confidence in interpreting and applying complex regulations and policies accurately • Outstanding communication skills, with the ability to engage effectively and sensitively with a diverse student and staff population • A detail-oriented, methodical approach, combined with adaptability and a willingness to improve processes Why Join Us? This is a fantastic opportunity to take ownership of a critical function within the College and make a genuine impact on the student experience. You’ll be joining a collaborative and fast-moving environment where your ideas, leadership, and expertise will help shape how academic administration is delivered. How to Apply Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers’ portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community. LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team collegedivisionrecruitment@gus.global Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK ( www.gov.uk ). Please note we are not a licenced sponsor.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer - Multi-Agent Frameworks to join our AI Platform team. In this role, you will play a pivotal part in building a cutting-edge platform that empowers our users to create and deploy sophisticated intelligent agents, with a key focus on enabling collaborative and multi-agentic behaviors. This is a backend-focused role that requires deep expertise in AI, large language models (LLMs), and orchestration software. Key Responsibilities: - Design, develop, and maintain a robust platform to enable users to create and manage AI agents and their interactions. - Integrate and work with multiple LLMs, ensuring seamless orchestration and scalability for both individual and coordinated agent operations. - Leverage orchestration frameworks like LangGraph and others to build complex workflows and pipelines that support diverse agent functionalities, including frameworks for multi-agent coordination. - Develop and implement evaluation frameworks for testing AI agents in challenging and complex scenarios, focusing on individual performance and system-level dynamics. - Stay at the forefront of AI advancements, incorporating the latest research and technologies into our platform to enhance agent capabilities and collaboration. - Collaborate with cross-functional teams, including product managers, designers, and frontend engineers, to deliver a seamless user experience for building and deploying intelligent systems. - Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices within agent-based applications. - Contribute to improving search capabilities and integrating them into the AI platform to provide agents with essential information access. Qualifications: - Proven experience working with multiple LLMs (e.g., OpenAI, Anthropic, Cohere, etc.) and understanding their strengths and limitations. - Expertise in orchestration software like LangGraph or similar frameworks used for building and managing agent workflows. - Strong background in developing evaluation frameworks for AI systems, particularly in complex testing environments. - Deep understanding of AI and machine learning fundamentals, with a focus on backend engineering. - Passion for staying updated with the latest developments in AI and applying them to real-world problems, particularly in the realm of agent technologies. - Experience with challenging AI privacy scenarios, including data anonymization, secure data handling, and compliance. - Experience with search technologies and their integration into AI systems. - Experience building or deploying Multi-Agent Frameworks or Multi-Agent Systems.   #LI-REMOTE #LI-AK2 #LI-CC1 Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a highly skilled Staff AI Engineer - Multi-Agent Frameworks to join our AI Platform team. In this role, you will play a pivotal part in building a cutting-edge platform that empowers our users to create and deploy sophisticated intelligent agents, with a key focus on enabling collaborative and multi-agentic behaviors. This is a backend-focused role that requires deep expertise in AI, large language models (LLMs), and orchestration software. Key Responsibilities: - Design, develop, and maintain a robust platform to enable users to create and manage AI agents and their interactions. - Integrate and work with multiple LLMs, ensuring seamless orchestration and scalability for both individual and coordinated agent operations. - Leverage orchestration frameworks like LangGraph and others to build complex workflows and pipelines that support diverse agent functionalities, including frameworks for multi-agent coordination. - Develop and implement evaluation frameworks for testing AI agents in challenging and complex scenarios, focusing on individual performance and system-level dynamics. - Stay at the forefront of AI advancements, incorporating the latest research and technologies into our platform to enhance agent capabilities and collaboration. - Collaborate with cross-functional teams, including product managers, designers, and frontend engineers, to deliver a seamless user experience for building and deploying intelligent systems. - Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices within agent-based applications. - Contribute to improving search capabilities and integrating them into the AI platform to provide agents with essential information access. Qualifications: - Proven experience working with multiple LLMs (e.g., OpenAI, Anthropic, Cohere, etc.) and understanding their strengths and limitations. - Expertise in orchestration software like LangGraph or similar frameworks used for building and managing agent workflows. - Strong background in developing evaluation frameworks for AI systems, particularly in complex testing environments. - Deep understanding of AI and machine learning fundamentals, with a focus on backend engineering. - Passion for staying updated with the latest developments in AI and applying them to real-world problems, particularly in the realm of agent technologies. - Experience with challenging AI privacy scenarios, including data anonymization, secure data handling, and compliance. - Experience with search technologies and their integration into AI systems. - Experience building or deploying Multi-Agent Frameworks or Multi-Agent Systems.   #LI-REMOTE #LI-AK2 #LI-CC1 Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Dubai Workplace: hybrid About the role: IT  Compliance sits at the intersection of technology, regulation, and business — translating regulatory obligations into controls that work in a fast-moving fintech environment. This role owns IT audit readiness, gap assessments, and day-to-day IT Compliance work. Responsibilities: Take ownership of preparation and coordination of IT audits, supervisory reviews, and regulatory information requests, ensuring timely, accurate, and complete delivery of required evidence. Conduct IT compliance and control gap assessments against local regulatory requirements, internal policies, and recognized industry best practices. Identify compliance gaps, control weaknesses, and technology risks; define, execute, and track remediation and corrective action plans in collaboration with IT, Security, Risk, and Compliance teams. Support the development, implementation, and ongoing maintenance of IT, cybersecurity, and information security policies, standards, and procedures aligned with regulatory expectations. Act as a subject-matter expert on IT compliance and technology risk requirements, translating regulatory and supervisory expectations into practical, implementable controls. Maintain accurate, complete, and audit-ready documentation for all IT compliance activities, including policies, procedures, risk assessments, and evidence repositories. Support ongoing interactions with regulators and external auditors on technology, cybersecurity, and operational resilience topics. Requirements: 4–6+ years of experience in IT compliance, IT audit, technology risk management, or related fields within regulated environments. Strong understanding of regulatory expectations applicable to financial institutions in the UAE, particularly in the areas of: IT governance and oversight, Information security and cybersecurity controls, Technology risk management, Data protection and data residency, Access management, change management, and incident management, Business continuity and disaster recovery (BCP / DR). Proven hands-on experience conducting IT and cybersecurity gap assessments and defining remediation plans aligned with regulatory and supervisory expectations. Solid knowledge of internationally recognized IT and security frameworks (e.g. ISO 27001, NIST, COBIT) and ability to apply them in a regulatory context. Experience supporting regulatory inspections, supervisory reviews, or external IT audits, including evidence preparation and issue remediation. Ability to work independently on complex compliance topics, manage multiple priorities, and drive remediation activities to completion. Strong communication and stakeholder management skills, with the ability to clearly explain technical and regulatory requirements to non-technical audiences. Fluent English is required; Strong analytical and risk-based mindset with high attention to detail. What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: Worldwide Workplace: hybrid VIP SERVICES CONCIERGE Department / Section:Hotel / Guest Services Reports to:VIP Services Manager   The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service. VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services; VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence; VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected; Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention; Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations; Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service; VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences; Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests; Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met; Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution; Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience; Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise; Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team; Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. Requirements A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting; Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus; Vast knowledge of Arabic culture, customs, and etiquette; Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences; Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention; Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy; Passionate for delivering exceptional service and creating memorable experiences for VIP guests; Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations; Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended; Understanding of shipboard safety and security protocols and the ability to ensure compliance. Documentation Requirements Valid Passport; Valid Seamans Book; STCW Certification; Documentation related to the position Contract: 4months on / 2 off Start date – For Pooling purposes

Location: Worldwide Workplace: hybrid VIP SERVICES MANAGER Department / Section:Hotel / VIP Services Reports to:Guest Services Manager   The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are met throughout their cruise experience. You will oversee a team dedicated to delivering a high level of service, coordinating VIP activities and ensuring a seamless and memorable journey for these esteemed guests. This role requires strong leadership skills, attention to detail, and the ability to create a luxurious and exclusive atmosphere onboard. VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services; VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence; VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected; Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention; Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations; Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service; VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences; Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests; Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met; Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution; Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience; Training and Development: Conduct regular training sessions for the VIP Services team to enhance their skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team; Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. Requirements A minimum of 5-years’ experience as VIP Services Manager or similar role, preferably in a luxury ship and luxury hotel setting; Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus; Vast knowledge of Arabic culture, customs, and etiquette; Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus; Proven leadership and managerial skills, with the ability to motivate, develop and ensure service excellence within a team; Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences; Excellent interpersonal and communication skills to build rapport with VIP guests and coordinate with various ship departments; Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy; Passionate for delivering exceptional service and creating memorable experiences for VIP guests; Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended; Understanding of shipboard safety and security protocols and the ability to ensure compliance. Documentation Requirements Valid Passport; Valid Seamans Book; STCW Certification; Contract: 4 months on / 2 off Start date – For Pooling purposes