Location: Remote - India
AI Engineer - ASR: PraDigi, a Pratham Initiative
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham reaches approximately 7.5 million children annually across 23 Indian states and union territories and an additional 1 million across 31 countries..
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in Hindi and eight Indian languages; and a suite of LLM-powered chatbots designed for diverse learning contexts: from BaalSakhi for early childhood care, to a skilling interview bot for youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Description of the Role
Pratham International, through its wholly-owned subsidiary in India (PULS Pvt. Ltd.), is looking to hire an AI Engineer for the PraDigi Initiative.
As an ASR Engineer, you will lead the development and deployment of speech recognition systems for automated reading assessment across multiple languages. The engineer will work across the full ASR pipeline: from supervising data collection, annotation, data preparation and model training to decoding, alignment, error analysis, and deployment. This is a hands-on role at the intersection of speech recognition, multilingual NLP, and educational assessment.
Key responsibilities include:
Data Collection and Annotation
Provide technical inputs to speech data collection design, including sampling across languages, dialects, age groups, reading levels, recording environments, devices, and target items to ensure the dataset is representative and useful for model training and evaluation.
Define annotation guidelines and quality checks for transcripts, reading errors, disfluencies, background speech and other phenomena relevant to reading assessment.
Work with data and field teams to identify data gaps and annotation inconsistencies through model error analysis, and recommend targeted additional data collection or re-annotation where needed.
Help design annotation schemas and inter-annotator quality processes so labels are consistent enough for model training, alignment, and evaluation.
Model Training
Train, fine-tune, and evaluate ASR models for children’s read speech across multiple languages and accents.
Build pipelines for audio preprocessing, segmentation, normalization, transcription alignment, and model training.
Adapt existing ASR architectures such as Whisper, wav2vec 2.0, Conformer, CTC/RNN-T, or similar models for reading assessment.
Optimize models for practical deployment environments, including low-bandwidth, store-and-forward, server-based, and potentially offline/mobile inference.
Adopting for Reading Assessment
Develop approaches for accurately detecting substitutions, omissions, insertions, repetitions, partial-word attempts, hesitations and self-corrections. Implement forced alignment, phoneme-level alignment, or pronunciation-scoring approaches where required.
Conduct systematic error analysis by language, reading level, age, accent, gender, recording conditions, and device.
Collaborate with assessment experts and field teams to translate model outputs into measures such as reading accuracy, WCPM, fluency, and reading level.
Benchmarking
Define and track ASR metrics relevant to reading assessment, including WER/CER, word-level accuracy, error-detection precision/recall, alignment accuracy, and reading-score agreement with human evaluators.
Build reproducible experimentation and model-evaluation pipelines and maintain clear technical documentation.
Desired Experience and Qualification
We are looking for an AI/ML Engineer with ASR expertise that can own the ASR based reading assessment pipeline across multiple languages
A Degree in any Mathematics/Computer Science/Data Science or related STEM field
3-5 years of full-time experience; at least 2 working in an AI/ML role
Strong experience in automatic speech recognition, speech processing, or spoken-language technologies.
Strong Python skills and experience with PyTorch or similar deep-learning frameworks.
Experience working with modern ASR architectures and toolkits such as Hugging Face Transformers, NeMo, Kaldi, or equivalent.
Understanding of ASR concepts including:
-acoustic modelling
-CTC / transducer / encoder-decoder architectures
-decoding and beam search
-language models
-forced alignment
-phoneme representations
-WER/CER and ASR error analysis
Experience preparing and working with large-scale audio and transcription datasets.
Ability to diagnose model errors systematically rather than relying only on aggregate transcription accuracy.
Why join us?
Impact at a Global Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy.
Unique Technical Challenges
: We apply advanced machine learning where it is needed most. You will solve "last-mile" problems—such as training ASR models on children's voices and optimizing LLMs for offline, low-bandwidth environments—that are rarely addressed in the commercial sector.
A Culture of Growth and Evidence
: At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team
: You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of "Every Child in School and Learning Well."
Inclusive and Collaborative Environment
: Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Employment Details
Contract Type
: Full-Time Employment
Date of Joining
: Immediate
Work from Anywhere in India
: We offer a flexible, remote-first work environment for candidates based anywhere in India. While you have the autonomy to work from where you are most productive, you will have the unique opportunity to travel to our field locations periodically. These visits are essential to see your models in the hands of learners and to gather the real-world feedback that drives our innovation.
Competitive Remuneration
: Salary is benchmarked against industry standards for AI roles and is commensurate with experience. As a global organization, we are committed to providing a package that recognizes the high-market value of your technical expertise alongside the deep social impact of your work.
To apply
Fill out the form attached
Shortlisted candidates will be contacted for further rounds
Please refer to
this
Guidance on Candidates AI Usage by Anthropic to understand how to present yourself to Pratham International effectively
Pratham International is an Equal Opportunity Employer
We are dedicated to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, disability, or any other legally protected status.
УдалённоRemote - India; : We offer a flexible, remote-first work environment for candidates based anywhere in India
Location: Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
🧠 You will...
Lead a specific feature of the app, seeing it through the entire product development cycle: ideation, specification, development, release, analysis, and iteration
Conduct research, analyze market trends and data and develop a product roadmap for a key component of Duolingo’s business (past projects include: teaching Asian languages better, exploring strategy for emerging markets, and product improvements to attract more offline learners)
Work closely with UI/UX designers to ensure an excellent user experience
Work with engineers to help guide feature development
Perform quantitative analysis on features’ performance and find opportunities for optimization
✅ You have...
Currently pursuing an MBA graduating December 2027 or Spring 2028
Bachelor’s degree in Engineering, Business, Psychology, Design, Computer Science, or related field
3+ years of professional experience as a PM or in highly related areas, such as software engineering, design, data analysis, language learning, or brand management.
Ability to utilize knowledge of user insights, data, and statistical analyses to inform decisions
An instinct for creating simple and intuitive user experiences
Proven ability to learn fast
Demonstrated ability to be resourceful and innovative
Experience leading projects and teams
A desire to make the world a better place through technology and education
12 weeks of consecutive availability
👀 What you can expect…
Dedicated mentorship and coaching from experienced PMs.
A chance to own a real project that impacts millions of learners worldwide.
Intern-specific events, programming, and opportunities to connect with senior leaders.
Exposure to the full product development lifecycle from idea to launch.
A fun, mission-driven environment, where you’ll have lots of opportunities to grow as a product manager and make meaningful connections with your colleagues
❤️ Why you’ll love working here…
Relocation assistance
Language learning opportunities
Daily catered in-house lunches and breakfast
Company-wide Hackathon
PTO and company holidays
Frequent company-wide dinners, monthly celebrations, social clubs, and so much more!
Connect with your recruiter on the benefits for interns at Duolingo!
Hourly Range for this internship is:
$63
—
$65 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health, we believe everyone deserves fast, affordable, and world-class health care. Legion is an insurance-covered virtual psychiatry medical group building AI-enabled tools to make care more accessible and efficient. Our clinicians deliver care, while AI and software handle much of the administrative work so clinicians and patient-support teams can focus on the moments where human judgment and empathy matter most. We combine rich data, production AI, and end-to-end care operations as we work toward a better experience for patients and clinicians. Legion is backed by Y Combinator and leading venture capital firms.
🚀 THE OPPORTUNITY
We’re hiring a Growth Content Lead to grow Legion across three connected areas: paid acquisition, lifecycle marketing, and site content. You’ll use audience and performance insights to decide where to focus, then develop and improve campaigns, lifecycle communications, and website or landing-page experiences. This is a hands-on generalist role: you’ll set priorities, write briefs, run experiments, and create or adapt content and simple assets, partnering with Design, Product, and Engineering as needed.
Your work will connect the patient journey from first impression through booking and follow-up. You’ll evaluate performance across paid channels, lifecycle engagement, site conversion, bookings, and completed appointments, using insights from each area to guide what the team improves next.
✅ RESPONSIBILITIES AND DELIVERABLES
• Paid acquisition and creative: Own the creative thinking behind paid campaigns, from audience and performance insight through briefs, creative review, and iteration. Assess hooks, messages, formats, visuals, and placement fit, and partner with designers, agencies, and creators to bring strong work to market.
• Paid testing and performance: Maintain a dependable creative testing cadence, with new work entering market at least biweekly. Organize variants, capture what each test teaches us, and manage campaigns and spend against agreed goals, connecting results to bookings and completed appointments.
• Site content and conversion: Own the clarity and quality of growth content across key website and landing pages. Shape page narratives around what prospective patients need to understand, answer common questions, and make next steps easy to follow.
• Site optimization: Use audience, search, and performance insights to prioritize page improvements and assess progress toward booking. Partner with SEO, Product, and Engineering on page experience, implementation, and content QA.
• Lifecycle content: Plan, write, and improve communications for key moments in the patient journey, from initial interest and booking through follow-up. Keep messages timely, relevant, and consistent with Legion’s voice.
• Lifecycle journeys and learning: Work with Growth and relevant partners on audiences, triggers, and cadence. Review engagement and downstream booking performance, then use what you learn to improve each journey. Familiarity with a lifecycle platform such as Resend is helpful.
• Briefing across all three pillars: Turn audience research, performance data, and brand strategy into clear briefs for paid, site, and lifecycle content. Define the audience, objective, insight, message, format, call to action, and how each piece will be evaluated.
• Partner across the team: Work closely with Growth, Design, SEO, Engineering, and lifecycle partners to move content from idea to launch. Bring in technical support when measurement, site changes, or integrations need it.
🏆 YOU’LL BE SUCCESSFUL IF…
• Paid acquisition: New creative enters testing at least biweekly, with each round tied to a clear audience insight and question.
• Paid acquisition: Test results show what is working, what the team should change next, and how creative contributes to bookings and completed appointments against agreed goals.
• Site content: Key website and landing pages answer prospective patients’ questions, explain what to expect, and make next steps clear.
• Site content: Page updates are guided by audience, search, and performance insights, with progress toward booking measured against agreed goals.
• Lifecycle marketing: Communications cover agreed moments in the patient journey with timely, relevant messages that feel helpful and consistent with Legion’s voice.
• Lifecycle marketing: Engagement and downstream booking and appointment-completion performance are tracked against agreed goals and used to improve lifecycle journeys.
• Across the journey: Learnings move between paid, site, and lifecycle so messages feel connected and each pillar benefits from what the others are learning.
🧰 IDEAL BACKGROUND AND SKILLS
• 5+ years in growth or content marketing, including hands-on experience with paid acquisition and campaign performance.
• Strong creative judgment: you can look at an ad and assess its hook, message, format, visual execution, and fit for the audience and placement.
• Experience turning performance and audience insights into useful creative briefs, then partnering with designers, agencies, or creators to make the work.
• A track record of testing paid creative and using what you learn to shape the next brief and iteration.
• Experience writing or shaping website and landing-page content, with an eye for clarity, useful next steps, and conversion.
• Experience planning or improving lifecycle communications, including audience journeys, triggered messages, or lifecycle content measurement. Familiarity with a platform such as Resend is helpful.
• Clear writing and editing skills, with an instinct for content that is both compelling and easy to understand across formats.
• Comfort reading performance across paid, site, and lifecycle, and connecting content work to bookings and completed appointments.
• Comfortable collaborating with analysts or engineers when measurement, tracking, or site implementation needs technical support.
• Strong organization, follow-through, and warm, direct communication across Growth, Design, SEO, Engineering, and lifecycle partners.
💰 COMPENSATION & BENEFITS
• Salary: $145,000–$175,000 annual base salary, based on experience
• Early-Stage Equity: Meaningful ownership in a category-defining company.
• Health Insurance: Medical, dental, and vision benefits
• Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget
• Time Off: Flexible, unlimited vacation policy
• Work Setup: Full-time, onsite in San Francisco, CA
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is an equal opportunity employer. We welcome applicants from all backgrounds and make employment decisions in accordance with applicable law.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: London, United Kingdom
Interaction Design Lead
In a Nutshell
IDEO London is seeking an
Interaction Design Lead
with a passion for creating human-centred experiences and helping teams do their best work. You’ll lead and co-lead multidisciplinary teams, stay close to the craft, and guide clients from complex questions to tangible products and services. Your work will span digital and physical experiences, including new ways for people to interact with AI.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Interaction Design is at the heart of creating meaningful human-centred experiences that meet people’s needs and help businesses move forward. As an Interaction Design Lead, you’ll bring together craft, creative direction and project leadership to help teams turn strategy into experiences people can use. As AI becomes part of everyday products and services, you’ll help us explore how people understand, trust and stay in control of systems that can act on their behalf.
Once Here You Will
Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, balancing people’s needs, client goals and technical possibilities
Set a clear design direction and stay hands-on with journeys, flows, interfaces and interaction details, connecting individual touchpoints to a coherent product or service experience
Build and guide prototypes at the right fidelity to answer the team’s questions, using Figma, code and AI-assisted tools to make ideas tangible early and test them with people
Partner with researchers and technologists to plan experiments, test usability and accessibility, and use qualitative feedback and product data to refine designs and assess their impact
Explore conversational and agentic UX: design how people express intent, approve actions, understand what an AI system is doing, redirect it and recover when things go wrong
Own project plans, resource needs and delivery milestones; brief and delegate work clearly, spot obstacles early, and help the team navigate ambiguity while maintaining creative quality
Be a main client point of contact, facilitate working sessions and present compelling design narratives; align stakeholders on decisions, trade-offs and next steps
Help scope client challenges and shape proposals and follow-on opportunities with senior colleagues, drawing on project learnings and collaboration across Europe and beyond; travel as projects require
Mentor designers, give actionable craft feedback and build an inclusive team culture; share methods and learnings across our London community, including thoughtful use of AI that protects client and participant information
We're looking for someone with
6–8 years of professional experience in interaction design, digital product design, UX/UI or a related discipline, including 1–2+ years leading projects or multidisciplinary teams
Strong interaction design craft and a portfolio showing how you turn complex requirements into clear experiences; advanced expertise in one or more areas of digital, visual, service or systems design, with fluency across others
A strong grounding in human-centred design, research and usability testing, with the ability to guide a team from evidence to design decisions and measurable outcomes
The ability to scope, brief and delegate design work, manage timelines and resources, and empower a small to medium team to take ownership of different parts of a project
A keen eye for visual hierarchy, responsive interfaces, motion and micro-interactions, and the ability to critique work and offer clear, actionable feedback
Strong prototyping skills in Figma or comparable tools, and confidence experimenting with AI-assisted ideation and prototyping while checking outputs and making your own design judgements
A commitment to accessibility and inclusive design, and thoughtful judgement about privacy, bias and people’s agency when designing with AI
The ability to connect interaction details to wider service and system needs, and work with engineers to understand technical constraints and bring designs to life
Excellent storytelling, presentation and facilitation skills; confidence building trusted client relationships, aligning stakeholders and helping others succeed with empathy and openness
An Interaction Design qualification or equivalent work experience, alongside curiosity, self-awareness and a willingness to give and seek feedback
It's a bonus if you
Have worked closely with product managers and engineers to take digital products or services from concept to launch and learn from their use
Have used product analytics and experimentation to evaluate design decisions and improve outcomes
Have designed conversational or agentic experiences, including human approval, transparent system behaviour, error recovery and hand-offs between people and AI
Have built functional prototypes with code or AI coding tools, and can explain where these tools improved your process and where your judgement changed the outcome
Have helped shape proposals, scope engagements or develop repeat client work
Have contributed to design systems or reusable interaction patterns, or explored emerging technologies through creative experimentation
What does IDEO offer you?
Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£70,000–£80,000 GBP, depending on experience
Location
This position is based out of our London studio.
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
CV: please highlight experiences related to the ‘We’re looking for someone with’ and ‘It’s a bonus if you’ sections above
Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career.
Work examples (confidentiality permitting): please include two projects that show your interaction design craft and project leadership. We’d love to see how you think, make and help a team move forward. In your work examples, focus on:
The challenge you were trying to solve
The context, users and client goals you were designing for
Your specific design contribution and how you led or supported the team
The research, design and prototyping methods you used, including any AI tools and how you evaluated their outputs
Key design decisions, iterations and trade-offs, illustrated with flows, interfaces or prototypes
The impact on people, the client and the team, and what you learnt from the outcome
Location: Anywhere
Workplace: hybrid
Ultrasound Technologist - Travel - PRN
Roshal Health is seeking Travel Ultrasound Technologists to cover short 2-3 shift assignments.
Roshal Health was founded over 20 years ago by a Diagnostic Imaging Professional who wanted to create a company with both the patient and the Technologist in mind, providing more time for our patients and a better work/life balance for our Technologists. Since our beginnings we have focused on transforming the way ultrasound, echocardiogram, and other diagnostic imaging services are sourced and delivered.
Roshal Health is a national company with clients and clinical employees spanning all 50 states, offering both local and travel opportunities.
Top 5 Reasons our employees love working here:
Work that fits into your life — not the other way around: Reclaim your schedule for what matters most
Security: W2 Employment with PTO & Full Benefits - benefits are available to all full-time & most part-time employees
Daily Variety: Enjoy conducting a wide range of scans, primarily in an ER environment (Both hospital and free-standing)
Professional Development: Additional Training Programs and a clear path to career growth
Culture: We’ve built a culture where people are trusted to work independently, supported to succeed, and encouraged to enjoy meaningful work together.
Ultrasound Technologist Requirements:
Minimum 1 year of ultrasound imaging experience post-graduation
Current ARDMS certification – RDMS (ideally in Ab or OB)
Valid Driver’s License
BLS/CPR Certification
Professionalism and strong interpersonal communication skills
Self-motivated with the ability to work independently
Pass all necessary health requirements for hospital employment, including drug screen and background check
Comfort level with general abdominal, general OB & general vascular scans/procedures.
Must reside in Ohio, Pennsylvania, Michigan, Kentucky, West Virginia, Indiana, Illinois, Missouri or Tennessee
Ability to travel to assignments throughout the region
Ability to use mobile phone devices & applications
Other Requirements:
Knowledge of cross-sectional anatomy and physiology to sufficiently pinpoint area of imaging.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Must be able to act calmly and effectively in busy, stressful or emergency situations.
Ability to communicate effectively in the English language in person, by phone and in writing.
Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
Skills:
Ability to operate ultrasound equipment.
Ability to maintain quality control standards.
Ability to work independently with minimal to no supervision.
Ability to multi-task efficiently and effectively.
Ability to establish and maintain effective working relationships with patients, medical staff at client facilities, management and peers.
Maintain the mental acuity, situational awareness, and decision-making ability necessary to safely and effectively perform all essential duties of the Ultrasound Technologist position, including patient assessment, image acquisition, prioritization, and communication with the care team.
Demonstrate the physical capability to safely lift and move 30 pounds independently and to assist with patient positioning, transfer, and mobility activities as required to perform diagnostic ultrasound examinations safely and effectively. (see physical requirements)
Strong organizational and interpersonal skills including the ability to manage interactions with people in difficult, stressful situations.
Excellent communication skills.
Physical Requirements:
Prolonged standing and walking while performing examinations and moving between patient rooms and departments.
Frequent bending, stooping, twisting, reaching, and repositioning patients.
Occasional squatting, kneeling, and working in confined or awkward spaces.
Lifting and carrying equipment, supplies, and ultrasound accessories.
Pushing and pulling ultrasound machines, beds, stretchers, wheelchairs, and other medical equipment.
Assisting with patient transfers, positioning, and movement of extremities, including patients with limited mobility.
Frequent to constant use of hands, wrists, fingers, arms, shoulders, and neck for transducer manipulation, gripping, fine-motor tasks, and equipment controls.
Repetitive hand and upper-extremity movements, including probe rotation, angulation, pressure, measurements, and documentation.
Maintaining extended or elevated arm positions and static or awkward postures during examinations.
Continuous visual concentration and hand-eye coordination while operating equipment and monitoring ultrasound images.
Physical endurance to perform multiple examinations throughout the workday.
Ability to safely maneuver around patients, hospital beds, equipment, and other obstacles.
Responsibilities:
Perform ultrasound diagnostic studies in accordance with accepted protocols.
Maintain professional demeanor and respond promptly and professionally to all work-related calls received.
For on-call assignments, contact the assigned facility with estimated arrival time and arrive at the facility within prescribed timeframe.
Follow prescribed safety standards in operating equipment.
Maintain work areas in compliance with client’s standards.
Maintain accurate records, reports and files, as directed.
Document work processes, as required.
Perform other duties, as assigned.
Roshal Imaging Services LLC is an Equal Opportunity / Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, protected veteran status, marital status, or another protected status under federal, state, or local laws.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The AI Infrastructure team builds and operates the production systems that power intelligent agents at scale. This team sits at the foundation of the agent platform, ensuring that model inference, orchestration, and execution layers are reliable, observable, and performant under real-world load.
Working closely with the Agent Systems team and broader infrastructure partners, this group owns the core primitives that enable agents to safely operate across internal systems. The environment is high-scale and high-stakes — systems serve millions of users and must meet strict reliability, latency, and correctness standards.
This is a deeply production-oriented team. Engineers here combine strong systems thinking with applied ML infrastructure experience, building in Rust and operating services where performance and failure modes matter.
THE OPPORTUNITY
- Design and build the infrastructure layer powering AI agent systems in production
- Develop high-performance services that handle model inference, orchestration, and execution
- Architect scalable systems capable of supporting millions of users and high request throughput
- Build reliable ML infrastructure and MLOps patterns for model deployment, evaluation, and monitoring
- Define guardrails, observability, and failure handling for agent-driven workflows
- Optimize latency, throughput, and cost across inference and orchestration layers
- Partner closely with the Agent Systems team to translate experimental prototypes into hardened production systems
- Contribute to foundational infrastructure decisions in a high-scale, high-impact environment
WHAT YOU BRING
- 5+ years of experience building and operating high-scale production systems
- Strong Python skills and the ability to reason about systems performance and reliability
- Deep understanding of distributed systems, reliability engineering, and performance optimization
- Experience operating services serving millions of users or high-throughput workloads
- Familiarity with ML infrastructure, model serving, or MLOps in production environments
- Experience designing observability, monitoring, and failure recovery systems
- Strong collaboration skills working across infrastructure and applied engineering teams
- High ownership mindset in high-stakes production environment
NICE TO HAVES
- Experience with Rust
- Experience building infrastructure for agent-based or LLM-powered systems
- Background in high-performance networking, async systems, or low-latency architectures
- Experience with container orchestration and cloud-native infrastructure
- Familiarity with evaluation frameworks and model performance monitoring at scale
- Experience working in fast-moving 0→1 or platform-building teams
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote US Nationwide
Earn up to $95 per session helping California adults thrive!
Overview
Join our mission to make quality mental healthcare accessible to every adult who needs it. At Daybreak Health, you'll be part of a movement dedicated to removing barriers to care and empowering adults to thrive emotionally and mentally.
We partner with Kaiser Permanente and other health plans, reaching adult clients throughout California who need consistent, high-quality mental health support. Our clinicians enjoy the stability of consistent referrals and a meaningful caseload, allowing you to focus on what matters most: making a real difference in your clients' lives.
We're seeking compassionate, licensed mental health clinicians to provide teletherapy to adults ages 18-60 throughout California. In this role, you'll deliver high-quality, evidence-based care to help your clients thrive. Every session you lead has the power to change someone's trajectory, and that's just the beginning of the impact you'll make.
Please note: This role is open to therapists who are fully licensed in California only; associate and provisionally licensed therapists are not eligible.
1099 Independent Contractor
Our new tiered pay structure rewards clinicians who want to grow their caseload, with no cap on your earnings:
💵 $75–$90 per session, based on weekly caseload volume
📋 Paid intake assessments
🕒 Paid no-shows and late cancellations
🌐 $5 Bilingual session differential available for every session
🎓 $340 paid onboarding training stipend
📚 Free continuing education credits year-round and a dedicated intake assistant who supports with all initial scheduling and consent forms
🛡️ Malpractice insurance included
💳 Biweekly pay — Daybreak handles all billing
📈 Flexible caseload: Start with just 5 sessions per week, see as many clients as you'd like
The more clients you see, the more you earn. A clinician seeing 20+ sessions per week can build a meaningful income stream without the administrative burden of running a private practice.
Flexibility & Clinical Support
Fully Remote:
Work from anywhere in the U.S.
Flexible Schedule:
Set your hours anytime and day Monday–Sunday, 8am–8 PM PST, (weekends optional)
Administrative Support:
We handle billing, credentialing, and scheduling so you can focus on care
Supportive Clinical Community:
Peer consultation, collaborative networks, and team discussions
Professional Development:
Continuing education credits and ongoing training
Role & Responsibilities
Foster strong, supportive relationships with our clients to create a safe therapeutic environment
Provide evidence-based individual teletherapy to adolescents and adults ages 11–60 experiencing mild-to-moderate mental health conditions
Provide psychoeducation to parents/caregivers
Qualifications
Licensed Professional with
LCSW, LPCC, LMFT, or LP
credentials in the State of California
Passion for youth mental health:
Demonstrated commitment to providing culturally responsive, equitable care that honors diverse backgrounds and experiences
Experience working with youth and adults ages 11-60 in clinical or school settings
Comfortable with telehealth:
Experience providing telehealth services
Please note: This role is open to fully licensed California clinicians only; associate and provisionally licensed clinicians are not eligible.
Our Commitment to Diversity
Daybreak Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We believe that diverse perspectives strengthen our mission to serve students from all backgrounds. We actively encourage applications from people of all races, ethnicities, religions, gender identities, sexual orientations, ages, abilities, and veteran status.
Location: Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken and Payward VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Head of VIP, Asia to lead and grow Payward VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook.
You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business.
Payward VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.
THE OPPORTUNITY
- Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance.
- Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting.
- Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance.
- Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders.
- Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades.
PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS
- Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework.
- Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia.
- Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits.
- Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework.
BUILD REGIONAL PRESENCE AND PARTNERSHIPS
- Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles.
- Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams.
- Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities.
- Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.
WHAT YOU BRING
- 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets.
- Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities.
- A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable.
- A proven record of personally originating and converting new business, not solely servicing an existing client book.
- Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products.
- Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth.
- Native or near-native Mandarin and fluent English.
- Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early.
- Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco
We’re looking for an enterprise-focused value consultant to partner directly with Asana’s top enterprise customers and help them align on value and ROI across their entire customer lifecycle
. As a member of our Business Value Consulting team, you will build bespoke pre-sales business cases, drive post-sales value realization, and quantify multiyear proposals to showcase the impact of an Asana investment
. You’ll also work cross-functionally across Sales, Solutions, Customer Success, and Marketing to build scalable value assets, thought leadership, and enablement materials that elevate our team's value motions across the company
.
This role can either be fully remote depending on which US state you live in, or based in our San Francisco, New York, or Chicago office with an office-centri
c hybrid schedule
. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on
Fridays depends on the type of work you do and the teams with which you partner
. If you're i
nterviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Build direct, strategic partnerships with Asana’s top enterprise customers throughout their lifecycle
.
Create bespoke, in-depth business cases that quantify hard benefits, financial ROI, and total value realization
.
Develop a deep understanding of our customers’ businesses through financial research, on-site collaboration, and cross-functional partnerships
.
Produce outstanding value scale materials, including vertical assets, self-serve tools, and industry benchmarks
.
Enable Sales, Solutions, and Customer Success teams by building enablement programs and thought leadership assets
.
Collaborate within a friendly, entrepreneurial Business Value team backed by highly engaged sales partners
.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Brings 5–7 years of experience in Silicon Valley technology (preferably within Business Value) or a top-tier consulting firm
.
Demonstrates curiosity about all types of businesses and industries to seamlessly speak the language of your customer
.
Proven track record of building and managing collaborative relationships and workloads with Sales reps and leaders
.
Skilled in financial research, analysis, and building quantitative financial models
.
Strong track record of establishing t
rust and building relationships with senior customer executives
.
Experience collaborating cross-functionally across multiple SaaS functions (Sales, Solution
s, Customer Success, Marketing, Product)
.
At Asana, we're committed to building teams th
at include a variety of backgrounds, perspectives, and skill
s, as this is critical to helping us achieve our mission
. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our compreh
ensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We believe that compen
sation should be reflective of t
he value you create relative to the market value of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated "On Target" (fixed and varia
ble) range is
between $240,000 - $255,000
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for
this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this r
ole, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide an
d include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role
.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor – CPT-11370 Customer Service & Operations Coordinator/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established electrical contractor serving residential and commercial customers in Ottawa, Canada is seeking a full-time Customer Service & Operations Coordinator to provide front-office customer service and back-office administrative support.
The VA will provide consistent phone coverage throughout the business day, receive and process new leads, gather customer information, coordinate sales appointments and site visits, and follow up with customers throughout the service process. The role will also support repeatable operational workflows such as permit applications and final inspection coordination.
The client is primarily seeking a candidate with strong customer service and administrative/office support experience. Previous construction or home services experience is a plus but is not required, as the client is prepared to train the VA on its electrical-specific processes and terminology.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Lead Management
Answer inbound customer calls throughout the scheduled shift
Receive and process new leads from phone, email, and online submissions
Gather initial customer and project information
Follow up with customers to collect additional information when required
Maintain accurate customer and lead records
Provide professional and responsive customer service
Escalate technical electrical questions to the appropriate internal team member
Record the customer's property address, specific service needs, and requested urgency.
Prioritize and escalate urgent leads to the appropriate team member.
Scheduling & Sales Coordination
Coordinate sales calls, site visits, and assessments
Schedule appointments based on sales team and customer availability
Follow up with new leads and prospective customers
Support outbound calling and appointment setting as the role develops
Maintain organized follow-up activities within company systems
Coordinate customer, sales team, and inspector availability to minimize scheduling conflicts.
Offer specific callback times when following up with leads.
Follow up according to the company's established lead-contact schedule.
Post-Service Customer Care
Follow up with customers after completed work
Thank customers for their business and confirm satisfaction
Request customer reviews using approved processes
Track outstanding post-service follow-ups
Escalate customer concerns when necessary
Permits & Inspection Coordination
Prepare and submit repeatable electrical permit applications following established procedures
Maintain accurate permit records and status information
Coordinate final inspections between customers and inspectors
Follow up on outstanding permit or inspection requirements
Maintain organized documentation for completed projects
Verify that required signatures, documents, and approvals are complete before advancing permit-related processes.
Administrative Support
Perform general data entry and back-office administrative tasks
Maintain accurate information within Simpro and other company systems
Assist with email and documentation management
Support recurring operational workflows
Complete additional administrative projects as assigned
Review and suggest improvements to existing workflows to simplify processes and improve documentation.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous customer service experience required
Administrative or back-office support experience required
Experience answering business phone lines and communicating directly with customers required
Scheduling or appointment coordination experience preferred
CRM or field service management software experience preferred
Construction, electrical contracting, home services, or project coordination experience is a plus but not required
Strong written and verbal English communication required
Native or near-native English speaking ability required
IDEAL CANDIDATE PROFILE
Excellent customer service and phone communication skills
Professional, friendly, and confident speaking with customers
Highly organized with strong follow-through
Comfortable balancing phone coverage with administrative work
Proactive and able to work independently
Detail-oriented when handling customer and permit information
Comfortable learning technical terminology and repeatable construction processes
Able to transition between customer-facing and back-office responsibilities throughout the day
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Simpro (training provided)
Pipedrive (training provided)
Quo VoIP (training provided)
Microsoft Outlook
Microsoft 365
Slack
CRM / Field Service Management Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM – 4:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:00 AM – 4:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English-Speaking Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Kraken's Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, brand design, motion design, AI video creative and web design. We turn growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, and we hold the line on brand and messaging quality on everything that ships.
THE OPPORTUNITY
As our Staff Brand Designer, you come to the table with a strong design vision and set the visual standard for Kraken. You design static work for launches, campaigns and always-on activity, and you make sure it looks like one brand wherever someone meets it. You can take a brief or proactive idea to a finished, approved asset set, and you're comfortable building a clean, systemized layout in Figma. If you can also model and render a hero 3D asset in Cinema 4D, that's a real bonus.
You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and ownership: you set the bar for brand quality on the team, you build systems others can work from, and you're the person colleagues come to with design questions.
WHAT YOU'LL DO
- Design static creative for Kraken across product launches, campaigns, promotions and always-on activity.
- Apply and extend the Kraken Consumer brand across surfaces, from organic social, lifecycle and web to illustration and foundational projects like key visual updates, keeping everything cohesive and recognizable without making it repetitive.
- Design initiative-specific work, including a distinct look and partner-branded assets for launches, and purpose-built illustration for go-to-market and product moments.
- Build scalable systems: Figma component libraries, marketing templates and modular campaign kits with localization-ready layouts, so other designers, other teams and our automated workflows can produce on-brand work quickly.
- Use AI-assisted production as a core part of how the brand gets made, and know when it speeds the work up and when it doesn't.
- Bring ideas to briefs rather than executing them literally. Push back with a point of view when a brief is unclear or the idea can be stronger.
- Version and localize work across markets, languages and formats, with layouts that hold up under translation and market-specific requirements.
- Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea.
- Collaborate closely with our motion, web, performance and AI video designers so work travels well across formats.
- Hold a high craft bar on your own work and give clear, constructive feedback on others'.
WHAT YOU'LL BRING
- 7+ years of brand and static design experience at a high-volume in-house team or agency, ideally in fintech, crypto or another regulated category (a competitor or similar company is a big plus).
- A portfolio that proves it, submitted with your application. Include the brief or objective alongside the work and the result where you're able to share it. We'd like to see brand and static work, an example of work you adapted for multiple formats or markets, and an example of a system or template set that other people built from. If you have 3D work, include a piece with a short note on your process.
- Expert-level Figma: components, auto layout, variables, and files that are easy to hand off and build on.
- Strong layout, hierarchy, type and composition that hold up at small sizes and in multiple languages.
- Hands-on experience with AI-assisted production tools, and good judgment about where they belong in a workflow.
- Comfort working inside regulatory constraints, including layouts that accommodate risk warnings, disclaimers and market-specific requirements without compromising the design.
- Working fluency in Adobe CC (Photoshop, Illustrator, and After Effects for light motion).
- Speed without sloppiness. You're comfortable with fast turnarounds, several review rounds and late changes.
- A solid instinct for plain language and clear communication: value first, no hype, no jargon.
- Curious about investing and crypto at a minimum, and able to make the space legible to others.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Kraken's Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, brand design, motion design, AI video creative and web design. We turn growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, and we hold the line on brand and messaging quality on everything that ships.
THE OPPORTUNITY
As our Staff Brand Designer, you come to the table with a strong design vision and set the visual standard for Kraken. You design static work for launches, campaigns and always-on activity, and you make sure it looks like one brand wherever someone meets it. You can take a brief or proactive idea to a finished, approved asset set, and you're comfortable building a clean, systemized layout in Figma. If you can also model and render a hero 3D asset in Cinema 4D, that's a real bonus.
You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and ownership: you set the bar for brand quality on the team, you build systems others can work from, and you're the person colleagues come to with design questions.
WHAT YOU'LL DO
- Design static creative for Kraken across product launches, campaigns, promotions and always-on activity.
- Apply and extend the Kraken Consumer brand across surfaces, from organic social, lifecycle and web to illustration and foundational projects like key visual updates, keeping everything cohesive and recognizable without making it repetitive.
- Design initiative-specific work, including a distinct look and partner-branded assets for launches, and purpose-built illustration for go-to-market and product moments.
- Build scalable systems: Figma component libraries, marketing templates and modular campaign kits with localization-ready layouts, so other designers, other teams and our automated workflows can produce on-brand work quickly.
- Use AI-assisted production as a core part of how the brand gets made, and know when it speeds the work up and when it doesn't.
- Bring ideas to briefs rather than executing them literally. Push back with a point of view when a brief is unclear or the idea can be stronger.
- Version and localize work across markets, languages and formats, with layouts that hold up under translation and market-specific requirements.
- Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea.
- Collaborate closely with our motion, web, performance and AI video designers so work travels well across formats.
- Hold a high craft bar on your own work and give clear, constructive feedback on others'.
WHAT YOU'LL BRING
- 7+ years of brand and static design experience at a high-volume in-house team or agency, ideally in fintech, crypto or another regulated category (a competitor or similar company is a big plus).
- A portfolio that proves it, submitted with your application. Include the brief or objective alongside the work and the result where you're able to share it. We'd like to see brand and static work, an example of work you adapted for multiple formats or markets, and an example of a system or template set that other people built from. If you have 3D work, include a piece with a short note on your process.
- Expert-level Figma: components, auto layout, variables, and files that are easy to hand off and build on.
- Strong layout, hierarchy, type and composition that hold up at small sizes and in multiple languages.
- Hands-on experience with AI-assisted production tools, and good judgment about where they belong in a workflow.
- Comfort working inside regulatory constraints, including layouts that accommodate risk warnings, disclaimers and market-specific requirements without compromising the design.
- Working fluency in Adobe CC (Photoshop, Illustrator, and After Effects for light motion).
- Speed without sloppiness. You're comfortable with fast turnarounds, several review rounds and late changes.
- A solid instinct for plain language and clear communication: value first, no hype, no jargon.
- Curious about investing and crypto at a minimum, and able to make the space legible to others.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Vancouver, BC
Senior Analytics Engineer
The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call
. As a Senior Analytical Engineer, you sit at the intersection of Data Engineering, Analytics, and Data Science, and you own the data foundations for a business domain end to end. Your mandate is to turn raw data into reliable, business-ready datasets that PMs, analysts, data scientists, and leaders actually trust and use — and to define the business logic and metric standards that make AI-powered self-serve trustworthy. You consume governed Silver tables and produce the Gold layer and semantic layer beneath Asana's most important metrics, dashboards, and Genie spaces.
This role is based in our Vancouver office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements
.
What you’ll achieve
Own the Gold layer for a given business domain (e.g., PLG funnel, marketing attribution, revenue, NPI/AWM): Design and continuously improve the curated, dimensional data models that downstream dashboards, Genie spaces, and ELT reporting depend on.
Implement the canonical business logic behind your domain's core KPIs: Translate KPIs into governed, versioned metric marts that resolve "this number doesn't match" disputes for good.
Build and curate the semantic layer and Genie spaces that power self-serve in your domain: Author the metadata, documentation, and prompt/metric definitions that let stakeholders query governed data in plain language through Claude and Databricks Genie.
Own the metric dictionary for your domain: a single source of truth for what each metric means, who owns it, and where to find it. Partner with peers across DS&A to keep KPI definitions consistent where domains overlap.
Author data contracts and SLAs at the Silver→Gold boundary, partnering with Horizontal Data Engineering on the inputs you depend on, and owning data quality, freshness, and oncall for Gold/metric-mart failures in your domain.
Build and maintain certified, board-ready dashboards on governed Gold data, partnering with Data Science to translate insight requirements into trusted, reusable products rather than one-off builds.
Partner directly with Product & Business, Data Science, and Engineering to turn ambiguous, underspecified questions into scalable datasets — anticipating downstream reporting impacts before they become incidents, and raising the data-model quality bar across the domains you touch.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
4+ years in analytics engineering, data engineering, or a closely related analytics role, with a track record of independently owning the data models a team relies on for decisions
.
Advanced SQL and strong data modeling fundamentals: dimensional modeling, star/snowflake schemas, slowly changing dimensions, and semantic layer design.
Hands-on experience with a transformation framework (dbt or equivalent), orchestration tooling (e.g. Airflow), version control (Git), and modern warehouse/lakehouse platforms (Databricks experience preferred).
Practical experience with data quality testing and observability, schema management and data contracts, and query/model performance and cost tuning.
Demonstrated domain fluency in at least one business area (e.g. PLG funnels, SLG pipeline, marketing attribution, Product telemetry, revenue/ARR) and the judgment to translate "I don't trust this number" into a specific, durable model fix.
Strong cross-functional partnership skills: requirement gathering, prioritization, documentation and enablement, driving alignment on metric definitions, and explaining technical tradeoffs to non-technical partners
.
Curiosity about AI-native a
nalytics — NL2SQL, metadata/semantic layers for self-serve, and using tools like Claude and Genie to multiply your reach rather than replace rigor. Exposure to Unity Catalog, Looker/LookML, or reverse-ETL/activation (Salesforce, Marketo, Gainsight) is a plus
At A
sana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission
. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Generous, transparent and fair compensation system (base salary and RSUs)
Health insurance with dental
Breakfast and lunch catering on the da
ys that you work from the office
Home office setup budget
Gym/Fitness card
Fertility healthcare and family-forming support with Carrot
Mental Health Support in Modern Health
Group life insurance
MacBo
oks with all necessary accessories
For this role, the estimated base salary range is between
$106,000 - $120,000 CAD annually
.
The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Hybrid (Vancouver, British Columbia)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.
As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.
We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.
Key Responsibilities
Become an expert in how Tailscale helps our customers
Build a credible pipeline every quarter by engaging with clients on upsells and renewals
Own an upsell and renewal number across your accounts
Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
Generate short-term results while maintaining annual pipeline coverage
Provide accurate weekly forecasting & revenue delivery
Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement
What We Are Looking For
2+ years of closing experience in an AE or an AM role
A strong desire to join a high-growth software startup
Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
Experience presenting to senior managers and executives
The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
Experience using Gong, or similar, to collaborate internally and manage pipeline
Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.
This role is based in Vancouver and is hybrid required (3 days/week in-office).
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
CAN Pay Range (OTE)
$201,000
—
$201,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Hybrid (Toronto, Ontario)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.
As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.
We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.
Key Responsibilities
Become an expert in how Tailscale helps our customers
Build a credible pipeline every quarter by engaging with clients on upsells and renewals
Own an upsell and renewal number across your accounts
Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
Generate short-term results while maintaining annual pipeline coverage
Provide accurate weekly forecasting & revenue delivery
Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement
What We Are Looking For
2+ years of closing experience in an AE or an AM role
A strong desire to join a high-growth software startup
Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
Experience presenting to senior managers and executives
The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
Experience using Gong, or similar, to collaborate internally and manage pipeline
Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.
This role is based in Toronto and is hybrid required (3 days/week in-office).
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
CAN Pay Range (OTE)
$201,000
—
$201,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform
- Remove barriers to adoption so customers achieve their desired outcomes expediently
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions
- Oversee renewals and forecasting, ensuring timely, successful commitments
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve
- Monitor and report on customer health and usage
- Develop deep expertise in Coder’s products to provide global customer coverage
What we’re looking for
- 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred
- Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC
- Hands-on experience with Salesforce and other industry-standard CS platforms
- History of building strong relationships across executive, business, and technical stakeholders
- Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams
- Habit of staying current on industry trends, CS best practices, and the competitive landscape
- Startup experience
- High EQ with strong verbal communication and technical writing skills
- Self‑motivated with a creative and analytical approach to problem-solving
Bonus tacos if you have
- Customer success or sales experience focused on developer tools
- Renewal management experience
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon)
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor)
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re hiring a People Relations Business Partner to lead Duolingo’s approach to employee relations, leaves of absence, and workplace accommodations. You will serve as a trusted advisor to Duos, managers, and People Business Partners, bringing sound judgment and consistency to complex employee matters. You’ll manage employee relations cases, own our leave and accommodations programs, and use insights across this work to strengthen our practices and employee experience as Duolingo grows globally.
🧠 You will...
Employee Relations
Manage Employee Relations Cases:
Lead employee relations matters from intake through resolution, including employee concerns, workplace conflicts, conduct issues, and other sensitive situations.
Conduct Investigations:
Lead fair, thorough, and timely workplace investigations, documenting findings and partnering with Legal and People Business Partners on appropriate next steps.
Advise Managers & PBPs:
Provide practical guidance on employee concerns, performance and conduct matters, policy interpretation, and complex workplace situations.
Build ER Practices:
Develop tools, guidance, documentation standards, and case management practices that support consistent and thoughtful decision-making.
Partner Across the Business:
Work closely with People Business Partners, Legal, and other People teams to navigate complex or high-risk employee matters.
Leaves & Accommodations
Own the Programs:
Lead Duolingo’s global leave of absence and workplace accommodations programs, including program strategy, employee experience, policies, processes, and continuous improvement.
Lead Accommodations:
Manage workplace accommodation requests from intake through implementation and follow-up, partnering with Duos and managers to identify effective, reasonable solutions.
Navigate Complex Leaves:
Serve as the internal expert and escalation point for complex leave matters, partnering with external administrators, Benefits, Legal, managers, and People Business Partners.
Support Return to Work:
Guide complex return-to-work situations and transitions between leave and workplace accommodations.
Manage Vendor Performance:
Establish clear expectations for external leave and accommodations partners and hold them accountable for service, accuracy, timeliness, and employee experience.
Support Our Global Workforce:
Partner with regional People Business Partners and Legal to navigate leave and accommodation matters across geographies and local requirements.
Insights & Program Improvement
Surface Trends:
Analyze employee relations, leave, and accommodation activity to identify recurring themes, emerging risks, and opportunities for improvement.
Look Beyond the Case:
Connect patterns across individual cases to broader questions about management practices, workload, role design, policies, benefits, accessibility, and the employee experience.
Turn Insight Into Action:
Partner with People leadership, PBPs, Benefits, and Legal to translate what we’re learning into practical improvements.
Measure Effectiveness:
Develop meaningful measures of program health, including timeliness, consistency, outcomes, employee experience, and vendor performance.
People Team Support
Support PBP Priorities:
Provide coordination and project support across select People Business Partner priorities, including documentation, reporting, research, and process work.
Drive Follow-Through:
Help keep defined PBP workstreams organized and moving, bringing strong attention to detail, judgment, and execution.
✅ You have...
5+ years of experience across employee relations, workplace accommodations, leave management, HR, or related areas, including experience independently managing complex employee matters.
Experience conducting workplace investigations and navigating sensitive employee relations matters from intake through resolution.
Strong working knowledge of workplace accommodations and leave practices, including the ADA, FMLA, and interactive process.
Experience advising managers and People partners on complex employee situations and translating policies and legal requirements into practical guidance.
Strong judgment and the ability to navigate sensitive or ambiguous situations with consistency and discretion.
Excellent written and verbal communication skills, including clear, objective case documentation.
Strong case management and organizational skills, with careful attention to confidentiality and follow-through.
Ability to identify patterns across individual cases and translate them into broader organizational insights.
Comfort working across teams, functions, and geographies in a fast-moving environment.
⭐ Exceptional candidates will have...
Global Experience:
Experience supporting employee relations, leaves, or accommodations across multiple countries or regions.
Investigations Expertise:
Significant experience independently conducting complex workplace investigations.
Program Building:
Experience building or scaling employee relations, leave, or accommodations practices.
Vendor + System Management:
Experience overseeing case management, external leave or accommodations administrators and using performance data to improve service.
Systems & Insights:
Experience using case management systems and employee data to identify trends and inform organizational decisions.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$163,200
—
$244,800 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
СтажёрPittsburgh, PA; Relocation assistance
ОфисleadSan Francisco; We welcome applicants from all backgrounds and make employment decisions in accordance with applicable law
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УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
leadLondon, United Kingdom
ГибридMust reside in Ohio, Pennsylvania, Michigan, Kentucky, West Virginia, Indiana, Illinois, Missouri or Tennessee
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоГеография найма не уточнена
УдалённоheadHong Kong; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
San Francisco
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance