Location: Singapore
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are a team from UC Berkeley, Cornell, SJTU, Cambridge, and NUS, with broad industry experience from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities.
We're looking for an experienced
Staff Software Engineer
to help shape our technical direction, solve complex engineering challenges, and elevate how our teams build software. This role is ideal for a seasoned engineer who combines deep technical expertise with strong architectural judgment, excellent problem-solving skills, and the ability to lead through influence.
This is a full-time, hybrid position to support close cross-functional collaboration.
Day in the Life:
Lead complex engineering initiatives, coordinating work across engineers and AI coding agents to ensure high-quality, predictable delivery.
Own squad architecture and technical direction, designing scalable solutions and reusable components.
Drive engineering excellence through design reviews, code quality, system reliability, and continuous improvement.
Design and improve AI-augmented engineering workflows, including code generation, testing, and documentation.
Partner with Engineering, Product, and cross-functional teams to translate business needs into effective technical solutions.
Mentor engineers, resolve complex technical challenges, and influence engineering practices across teams.
Who You Are:
10+ years of experience building, architecting, and scaling production software systems.
Deep expertise in at least one programming language (JavaScript/TypeScript, Python, Java, Go, Ruby, PHP, C#, etc.), with the ability to adapt across different technology stacks.
Strong computer science fundamentals, excellent problem-solving skills, and sound architectural judgment.
Proven ability to lead complex engineering initiatives, coordinate work across engineers, and drive predictable delivery.
Experience designing scalable, reusable solutions and making sound technical trade-offs between short-term needs and long-term value.
Familiarity with AI-assisted development tools and AI-augmented engineering workflows.
Strong technical leadership and communication skills, with the ability to mentor engineers and influence cross-functional stakeholders.
Experience owning production systems, overseeing deployments, and driving system reliability and continuous improvement.
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Nice to Have:
Experience with Ruby on Rails or Node.js. Experience with both is a plus.
Familiarity with React, TypeScript, PostgreSQL, MongoDB, and Redis.
Experience with AWS, Terraform, microservices, and distributed systems.
Experience working with globally distributed engineering teams across multiple time zones.
What We Offer:
Hybrid setup/WFH schedule
Monthly salary paid directly to your bank account
Health insurance coverage
Flexible paid time off (PTO)
Flexible working hours
Observance of Singapore public holidays
Company-provided work device
CPF contributions and tax processing handled by Workstream
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Singapore; Experience working with globally distributed engineering teams across multiple time zones
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic funds delivery partners to help customers adopt Claude, through assessments, workshops, proofs of concept, and full delivery engagements. Our partner request process is the front door for all of it: an account executive (AE) requests partner support, and the request is checked against program rules and matched to a partner.
Commercial is the program's highest-volume segment, and the one where a quick introduction and the right match matter most. Automation now drafts the first match and the introduction, and a vendor delivery team handles day-to-day follow-up and tracker updates. What's left is the work that needs a person sellers trust.
You'll be the one Activations contact for US Commercial sellers once a request is in, from submission to a partner on a signed statement of work (SOW). Partner Sales Managers (PSMs) attach the partner and own the opportunity, and at their volume they move on to the next deal. You'll own the follow-through: matching and re-matching, getting AE and customer introductions to happen, handling exception requests, and working the special cases that don't fit the standard path. Decision rights are clear: the program lead sets program rules, targets, and exception policy; you apply them on Commercial requests, decide what the rules already cover, and bring the rest with a recommendation.
We're looking for a partner seller or channel operator whom sellers and partners trust, who is comfortable owning a high-volume book, and who keeps following up until each request is closed. Success in this role comes down to three things: how quickly Commercial requests move from AE introduction to customer introduction and on to a signed SOW, whether sellers know exactly who to go to and get a straight answer, and whether exceptions are handled the same way every time.
Key responsibilities
Serve as the single point of contact for the AE, the PSM, and the partner on every US Commercial request, from submission to confirmed SOW, so sellers deal with one person instead of several
Answer "Where is my request?" with the current status, the blocker, and the next step with a date, and keep each request's record accurate enough that the answer is already written down
Join the PSM pipeline and activation calls every week so requests don't slip between PSMs, and leave each call with an owner and a date on every open Commercial request discussed
Own the request and its follow-through within clear boundaries: the PSM owns the opportunity, partner attach, and getting the SOW signed; the partner manager owns the partner relationship; and you hand over cleanly to Partner Success once the SOW is confirmed
Confirm the first match that automation drafts from the partner bench, change it when it's wrong for the customer, and own the matching decision on Commercial requests; check that a partner has capacity before introductions go out, and spread work so no partner holds more open introductions than it can take
Re-match quickly when a partner declines, stalls, or is turned down by the AE, record the reason, and make sure the request has an owner in between
Review where Commercial matches are declined or lost, and turn repeat causes into changes to the matching rules
Follow up on automatically drafted introductions that an AE hasn't approved, and resolve what the escalation rules send to you; step in when a partner's booking of the customer introduction stalls, and work with the AE or their manager to unblock it
Run the regular review of aged Commercial requests, making sure each one has a recorded decision (introduction made, customer not ready, re-match, or close out) and a follow-up date
Track every Commercial request from partner named to confirmed SOW, publish the baseline for that stage, and remove the blockers that sit with Anthropic
Be the first stop for Commercial exception requests, including special order-form terms: resolve what the rules already cover, bring the rest to the program lead with the history, the blocker, and a recommended action, and log every exception consistently so approvals follow the agreed routing and can be audited later
Work through cases the standard path doesn't fit, such as small and medium business (SMB), insurance, and other segment-specific use cases, and write down how each type is handled so the next one is faster
Run tests of new funding programs, which start in Commercial, with sellers and partners, and report back what worked, what confused people, and what should change before a wider launch
Teach Commercial AEs and their managers how to request a partner, how one-click introductions work, and what the response rules are, so requests arrive complete the first time; make sure PSMs and partner managers know the stage targets, who to contact once a request is in, and how escalations work
Work with the activation systems and operations lead to turn repeat exceptions and repeat questions into rule changes or automation, so fewer requests need a person each quarter
Use Claude to prepare for pipeline calls, draft follow-ups, and summarize the state of your book, and propose the next manual step worth automating
Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones
Minimum qualifications
Experience in partner sales, channel, or partner operations in B2B technology
Experience working with services partners or systems integrators: matching them to customer work, judging fit and capacity, and holding them to commitments
Experience working alongside AEs and sales managers on live deals, and able to get a response from a busy AE while keeping the relationship strong
Sound judgment on exceptions: knows the difference between a case the rules already cover and one that needs a decision, and makes a clear recommendation on the second kind
Persistent, courteous follow-through with internal and external stakeholders, and doesn't let items slip past their deadline
Clear, concise writing: short messages people act on, and escalations that give the facts, the ask, and a recommendation
Comfortable with ambiguity and rules that change often: asks good questions, writes the answer down, and applies it consistently
Works comfortably with records and reports in Salesforce
Uses Claude or similar AI tools in day-to-day work
Preferred qualifications
Experience as a Partner Sales Manager or in a closely related role
Experience using Claude specifically in day-to-day work
Experience with partner funding, market development funds (MDF), or co-sell programs
Experience with order forms and SOW workflows
Experience selling into SMB or insurance
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$215,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site.
This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager.
The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams.
The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions.
The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager.
You will work
on-site
at our
Missouri
data center location.
Core responsibilities
Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership.
Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority.
Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework.
Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations.
Expected capabilities
Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters.
Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements.
Core physical requirements
The role requires the ability to perform the following activities, with reasonable accommodation where applicable:
Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads.
Work at heights, including ascending and descending ladders and using approved elevated work platforms.
Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure.
Handle small components, precision cabling, and connector installations.
Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures.
On-call requirement
This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$125,000
—
$145,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
HeyGen is looking for a Sales Development Representative to run high-volume outbound prospecting mine product-led signals qualify prospects and book first meetings for Account Executives.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both.
We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue.
You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it.
Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small.
- Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs.
- Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce.
- Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results.
- Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools.
- Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays.
- Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly.
- Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers.
- Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains.
- Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce.
- Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown.
- Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build.
- Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps.
- Write the requirements for the marketing automation platform and start the evaluation.
- Agree with Growth on who owns which messages, audiences and sending domains.
In your first 60 days:
- Select the platform and start implementation with a clear rollout plan.
- Publish agreed lifecycle stage definitions and handoff SLAs.
- Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report.
In your first 120 days:
- Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running.
- Have scoring and routing meet the agreed speed-to-lead SLA.
- Deliver a first attribution model that Marketing, Sales and Finance all use.
In your first 6 months:
- Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for.
- Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion.
- Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning.
QUALIFICATIONS
- 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people.
- Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team.
- You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync.
- Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself.
- You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed.
- You've built attribution and pipeline reporting that Sales and Finance used to make decisions.
- Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result.
- Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems.
- Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene).
- Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements.
- Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists.
NICE TO HAVE
- Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts.
- Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay.
- Experience deploying AI-native marketing tools or agents in production.
- Experience running event and webinar operations, including lead capture and follow-up.
- Experience building a marketing operations team from the first hire.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both.
We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue.
You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it.
Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small.
- Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs.
- Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce.
- Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results.
- Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools.
- Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays.
- Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly.
- Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers.
- Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains.
- Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce.
- Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown.
- Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build.
- Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps.
- Write the requirements for the marketing automation platform and start the evaluation.
- Agree with Growth on who owns which messages, audiences and sending domains.
In your first 60 days:
- Select the platform and start implementation with a clear rollout plan.
- Publish agreed lifecycle stage definitions and handoff SLAs.
- Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report.
In your first 120 days:
- Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running.
- Have scoring and routing meet the agreed speed-to-lead SLA.
- Deliver a first attribution model that Marketing, Sales and Finance all use.
In your first 6 months:
- Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for.
- Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion.
- Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning.
QUALIFICATIONS
- 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people.
- Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team.
- You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync.
- Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself.
- You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed.
- You've built attribution and pipeline reporting that Sales and Finance used to make decisions.
- Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result.
- Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems.
- Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene).
- Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements.
- Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists.
NICE TO HAVE
- Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts.
- Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay.
- Experience deploying AI-native marketing tools or agents in production.
- Experience running event and webinar operations, including lead capture and follow-up.
- Experience building a marketing operations team from the first hire.
Location: New York, NY
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As an Outbound Business Representative, you'll be responsible for reaching out to potential customers and nurturing relationships with both new clients and our existing customer base. You will collaborate closely with our Mid-Market, Enterprise Account Executive Team, and Marketing Teams to generate qualified sales leads, schedule meetings, and create new business opportunities. We are looking for individuals who are motivated by sales targets and can take initiative in their work. We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box.
WHAT YOU'LL DO
Generate sales-ready meetings and opportunities for Mid-Market or Enterprise Account Executives using Box's qualification criteria
Initiate exploratory conversations with key decision-makers at targeted accounts
Create strategic target account lists within a defined territory based on research
Connect with potential clients through initial outreach via phone and email, actively seeking to understand their requirements
Utilize Salesforce according to Box's standards for lead management metrics tracking
Collaborate cross-functionally with various teams at Box
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
No prior experience is required, but you must have the ambition and desire to grow and advance in a sales career
Highly motivated, driven and self-starting individual with a positive attitude
Ability to work in an exciting, dynamic team environment
Excellent time management and interpersonal skills
Preferred Experience:
1+ year of experience in Sales or Business Development
Customer-facing experience and strong problem-solving skills
Track record of success in a performance and metrics-driven role
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$65,000
—
$101,500 USD
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
Smartling is seeking a talented, motivated and tech-savvy Solution Consultant (Sales Engineer) based in the
Pacific time
zone. This person would work as part of the Sales team to surpass our revenue goals by driving the successful adoption of Smartling solutions while building great customer relationships. In addition, the Solution Consultant would contribute to tools and process improvements, as well as play a key role in account management and overall customer satisfaction and growth.
You Will
Support Enterprise and Mid-Market Sales representatives to meet revenue goals
Create custom demonstrations based on customer needs
Demonstrate Smartling solutions
Manage pilot implementations with proven project management skills
Work with internal resources to solve customer issues
Build and sustain great customer relationships
Work with clients to identify business needs beyond the initial pilot phase
Provide customer support as needed
Develop new tools and process improvements
Contribute new feature requests and be a conduit for customer feedback
You Have
3+ years
of technical sales within a SaaS or internet technology company
Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc
Proficient with CMS systems and website creation
Experience with databases and RESTful API integrations
Relevant work with SaaS/Hosted Solutions strongly preferred
Experience with mobile application development is a plus
Practiced Solution Selling or equivalent
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
We are only considering candidates based in the
PT zone
, as there will be occasional travel to local clients.
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use E-verify platform for work authorization verification.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
The US national target pay range for this role is $170,000-$200,000, including variable component. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from amounts listed.
Location: United States (Remote)
Workplace: Remote
Role Summary
Temporal is a paradigm shift in modern application development, and one of the fastest developer movements in recent memory. Following our $550M Series E at a $12.55B valuation, we’re continuing to power the future of durable applications, and we have quickly become the orchestrator of choice for production agentic workloads.
As a Regional SI Partnerships lead, you’ll own and grow a focused portfolio of regional SIs and boutique partners. You’ll activate existing partners, selectively recruit new ones, and build repeatable partnerships that source new Temporal Cloud customers and expand Temporal into new workloads within existing accounts.
This is a builder role for someone who combines SI partnership experience with strong enterprise sales instincts. You’ll work with partner leaders, practitioners, and account teams to turn technical influence and customer relationships into measurable pipeline, successful delivery, and increased consumption.
Partnerships is a key differentiator and core priority for Temporal, and this role offers the unique opportunity to build and own a key bet for the company, working closely with leadership and cross-functional teams to drive the success of our ecosystem.
WHAT YOU’LL DO
- Own and grow a focused portfolio of regional SIs and boutique partners, with joint plans that define target accounts, priority use cases, enablement needs, pipeline goals, and clear measures of success
- Increase partner-sourced and partner-influenced pipeline by mapping partner relationships to Temporal’s strategic accounts, shaping joint opportunities, and driving co-sell execution from account planning through close
- Enable and activate partner practitioners so they can identify, position, build, and deliver Temporal solutions with confidence
- Develop repeatable GTM and solution plays around the industries, use cases, and technical capabilities where each partner has meaningful customer influence
- Identify, recruit, and onboard new partners based on their ability to create strategic revenue, complement the existing ecosystem, and deliver strong customer outcomes
- Establish a consistent operating cadence across pipeline inspection, joint account planning, enablement, opportunity execution, project delivery, and business reviews
- Serve as the internal voice of your partners and work across Sales, Technical Services, Product, Marketing, and Customer Success to remove barriers and keep opportunities and customer projects moving
WHAT YOU’LL BRING
- 7+ years in partnerships, alliances, partner GTM, sales, and/or business development, including direct ownership of system integrator relationships
- A track record of building repeatable partnerships that source revenue, with clear examples of partner-sourced pipeline, closed business, and expansion into new customer workloads
- Experience managing the full partner lifecycle, including recruitment, onboarding, enablement, activation, joint selling, and ongoing performance management
- Strong enterprise-selling instincts: you can identify opportunity, shape deals, mobilize account teams, inspect pipeline, and work with sales leadership to move complex opportunities forward
- Ability to build trust with partner executives, sellers, technical practitioners, and delivery teams across both specialist boutiques and scaled regional firms
- A self-directed, highly accountable working style, strong attention to detail, and the judgment to focus on the partners and activities most likely to produce revenue and customer outcomes
- Based in an Americas time zone, with the ability to travel for partner, customer, and team meetings
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Stepful is seeking a Senior Nursing Learning Program Manager to lead curriculum development and content delivery across existing and new healthcare education programs. This role will combine hands-on clinical nursing experience with expertise in healthcare learning to help Stepful graduate competent, confident, and compassionate practice-ready healthcare workers.
Two particular areas of focus include 1) improving the quality of clinical learning, including virtual and in-person simulation, preceptorships, and supervised practice, and 2) integrating content and learning methodologies that improves graduates’ performance, resilience, and retention in clinical work. The role oversees content-development projects, leads curriculum developers and subject matter experts, strengthens educational quality, and uses evidence and learner data to improve outcomes as Stepful grows.
This hybrid role is based out of our NYC office (in-office T, W, Th) and reports to our VP of Learning.
What you’ll do:
1. Core Learning Responsibilities
- Oversee end-to-end clinical curriculum and content-development projects, from needs assessment and design through development, review, implementation, and revision. Curricula will include both nursing and other healthcare professionals.
- Manage improvements to existing programs and the successful launch of new programs; maintain clear workplans, milestones, deliverables, and stakeholder communications.
- Lead and coordinate curriculum developers and clinical subject matter experts; set priorities, provide feedback, and ensure timely, high-quality work.
- Translate clinical workflows and complex technical content into accurate, practical, accessible learning experiences for adult learners.
2. Cross-Functional Collaboration and Business Growth
- Partner with Operations, Student Success, Product, Engineering, Sales, and Partnerships to align learning content with learner needs, program delivery, and health system requirements.
- Provide clinical and educational expertise for new program development, health system proposals, and expansion opportunities as appropriate.
- Design for efficient development, consistent implementation, and scalable delivery while maintaining the highest educational quality.
3. Educational Quality and Innovation
- Establish and maintain content quality-control processes covering clinical accuracy, currency, assessment alignment, accessibility, and consistency across programs, and work with program and compliance leaders to meet applicable educational, regulatory, accreditation, certification, and health system expectations.
- Use Stepful’s Learning Quality Scorecard, learner engagement, competency, confidence, and completion data, and feedback from learners and educators to find where programs need to improve, then prioritize and put those improvements in place.
- Pilot and evaluate evidence-based learning approaches and delivery methods, including online learning, skills labs, simulation, and blended experiences, and document and share what works so other programs can adopt it.
4. Thought Leadership and Representation
- Contribute clinical and educational expertise to Stepful’s external presentations, webinars, professional forums, and publications as relevant to the role.
- Develop constructive relationships with clinical educators, professional organizations, and health system partners; represent Stepful professionally.
5. Team and Professional Development
- Build a collaborative, accountable team culture; coach curriculum developers and subject matter experts and share practical expertise.
- Promote ongoing professional learning and feedback, and support the development of team members under direct supervision where applicable.
What you’ll bring:
- Hands-on clinical experience as a Registered Nurse (RN) in an inpatient or outpatient setting. Your RN license does not need to be currently active.
- Professional experience developing, delivering, managing, or evaluating education or training in a healthcare delivery setting, such as a hospital, health system, clinic, community health organization, or other care setting.
- 5+ years of experience in program management, curriculum development, instructional design, clinical education, or related learning functions.
- Experience managing end-to-end learning content development and collaborating with clinical subject matter experts.
- Working knowledge of instructional design, adult learning, and online or blended education.
- Strong project leadership, communication, stakeholder management, and analytical skills, with demonstrated use of data to improve learning.
- Adaptability, sound judgment, and ability to execute effectively in a fast-moving organization.
Bonus points if:
- You have or have had an academic appointment.
- You have worked in education technology or developed online/virtual learning programs.
- You have formally managed curriculum developers, instructional designers, or clinical educators.
- You have designed or evaluated skills labs, clinical simulation, or competency-based assessments.
Interview Process:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
Benefits and Compensation:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $115,000 - $130,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, People Experience, Americas
San Mateo, CA
| Hybrid
-
2 days per week in our San Mateo office
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered
Senior Director, People Experience, Americas
to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions.
This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience.
The ideal candidate combines
strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working.
Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities.
What You'll Be Doing:
Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation.
Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services.
Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery.
Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience.
Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners.
Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions.
Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience.
Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement.
Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions.
Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities.
Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk.
Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience.
Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery.
Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed.
What We're Looking For:
15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization.
Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery.
Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment.
Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology.
Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs.
Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change.
Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies.
Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability.
Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences.
Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions.
Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives.
A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution.
Bachelor's degree or equivalent practical experience.
Additional Experience That Would Be Valuable:
Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America.
Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries.
Experience supporting diverse employee populations across engineering, product, creative, and corporate functions.
Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring.
Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation.
Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption.
Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$273,500
—
$410,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers.
WHAT YOU'LL DO
- Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
- Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
- Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
- Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO
- Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
- Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
- Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run
MUST-HAVES
- Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required.
- Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution.
- Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them.
- Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it.
- Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner.
- Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working.
- 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch.
NICE-TO-HAVES
- Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers.
WHAT YOU'LL DO
1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO
5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal
8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team
WHAT YOU'LL NEED
- 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals
- Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required
- A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes
- A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal
- Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner
- A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly
- Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams
NICE TO HAVES
1. Experience with a consumption-based product where value is measured in usage or spend, not seats
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. High-growth or startup experience with comfort operating in ambiguity and rapid change
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Location: Ukraine; Poland
M Science is a data-driven research and analytics firm, uncovering new insights for leading financial institutions and corporations. We come to work every day to create actionable insights from alternative data. M Science is revolutionizing research, discovering new data sets and pioneering methodologies to provide actionable intelligence. Our research teams have decades of experience working with massive amounts of unstructured data in near real-time to discern critical insights that help clients make smarter, more informed decisions. We combine the best of finance, data and technology to create a truly unique value proposition for both financial services firms and major corporations.
We’re looking for exceptional data engineers who will work with petabytes of data daily using diverse technologies like Databricks, SQL, Python, Airflow, and others. You will be expected to effectively partner with upstream engineering teams and downstream consumers, including analysts and product engineers. In this role, you will build datasets to support analytics, experimentation, and machine learning. Specifically, you will build out standards for pipelining at scale, including establishing common operators, workflows/DAGs, and optimizing existing products.
NOTE: This role requires flexible working hours to ensure at least 2 hours of overlap with colleagues based on both the US East Coast and West Coast. Expected working schedule: 12:00–20:00 CET.
Responsibilities:
Manage and improve pipeline for cleansing, filtering, and structuring raw datasets for the purposes of company and customer analysis.
Implement QA procedures to proactively identify data anomalies and issues.
Implement new products and features created by analyst teams using best practices.
Work with other team members and internal stakeholders on infrastructure projects, documentation, QA and code reviews.
Build and manage Repos.
Continuously seek opportunities to standardize code and automate production pipelines.
Create and contribute to frameworks that improve the efficacy of logging data, while working with infrastructure to triage issues and resolve.
Mentor team members by giving/receiving actionable feedback.
Requirements:
3-7 years of experience as a data engineer.
Preference given to those that have worked in a similar type role within a data intelligence company or within our desired verticals including consumer retail & brands, digital media and technology.
Expertise in data engineering in a cloud environment (Python, Databricks, AWS, Airflow, Snowflake, SQL).
SQL & Python required.
Working knowledge of PySpark and distributed computing.
Strong people and management skills to interact with product managers and data analysts.
Familiarity with software development methods such as Scrum and TDD.
General project management skills.
Ability to clearly articulate project plans, technical requirements, methodologies, and takeaways to both technical and non-technical stakeholders.
Bachelor’s or higher degree, or significant experience in Statistics, Mathematics, Computer Science, or a similar quantitative discipline.
Ability to thrive in a culture of quality and personal accountability.
What we offer:
20 days of vacation.
Public holidays.
Mobilization reservation available upon successful completion of the probation period (for Ukrainian colleagues).
The exchange of experience and work with talented colleagues.
Last but not least - valuable compensation for your efforts.
Location: Mexico City, Mexico; Bogotá, Colombia; São Paulo, Brazil; Montevideo, Uruguay
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a
Sales Manager
, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base.
This is a remote position open to candidates based in
Latin America.
What You’ll Do:
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
Build a strong, long-lasting relationship with new partners;
Prepare, execute, and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
Manage accounts until the first purchase is made;
Compliance control with commercial conditions by partners, including the payment flow;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Initiate API deals with potential and existing partners.
Requirements
Must have:
Relevant Experience
. Minimum of 2 years of successful experience in sales management or business development of B2B companies within the travel industry.
Market Knowledge
. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
Language knowledge.
Fluent in English, other languages are a plus.
Travel Requirements.
Up to 10% of travel time may be required.
Analytical skills.
Used to data-driven decision-making, metrics-driven and good with numbers.
Personal skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer.
International mindset.
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Competence in API technology deals is a plus.
*ONLY CVs IN ENGLISH WILL BE CONSIDERED
Note: We are not able to provide visa sponsorship.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Tallinn, Estonia
Are you looking for the next professional opportunity that will challenge and advance your career?
Join our team now!
Tickmill is looking to hire
Payment System Specialist
to join our Finance team in
Tallinn
office!
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone.
What the job looks like?
The
Payment System Specialist
will have the opportunity to:
Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships.
Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management.
Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment.
Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience.
Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience.
Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency.
Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues.
Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience.
Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy.
Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality.
Ensure payment operations comply with internal policies and applicable regulatory requirements.
What will you need to be able to do the job?
Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field.
At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage.
Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles.
Good knowledge of AML, KYC, sanctions screening, and payment industry regulations.
Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners.
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders.
Good understanding of payment systems, APIs, payment gateways, and system integrations.
Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage.
Strong attention to detail, with a proactive approach to identifying and resolving operational issues.
Excellent command of the English language, both written and verbal.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Opportunities to learn and grow through our “
Employee Training & Development program”.
Multiple
events
to bond with the team and the group.
Birthday and Loyalty
benefits
.
Stebby Sports Compensation or Confido Health Compensation.
Attractive
remuneration package
based on qualifications and experience.
What to expect from our recruitment process:
First interview with TA
Second interview with Hiring Manager
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
leadSan Francisco, CA | New York City, NY; Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones
United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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