Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the Site Reliability Engineering Team
The Site Reliability Engineering (SRE) team ensures the WorkOS platform remains fast, reliable, and resilient at scale. We build the systems and practices that keep everything running smoothly—handling hundreds of millions of requests, minimizing downtime, and continuously improving service performance. Our team works across the stack and collaborates closely with infrastructure and product engineering teams. We embed reliability into everything we do—whether it’s designing scalable systems, improving observability, or leading incident response. If you’re motivated by complex systems, passionate about uptime and performance, and excited to make reliability a first-class concern—this role offers the opportunity to make a lasting impact.
Who we’re looking for
We’re looking for engineers who are excited to improve the reliability of complex systems and enjoy digging into how things work. As an early member of the SRE team, you’ll help shape our approach to reliability at scale and collaborate closely across the company. You might be a great fit if you:
- Bring a generalist mindset and are comfortable working across infrastructure layers—from compute and networking to storage, databases, and app runtime environments
- Are curious and proactive, with a strong desire to understand systems end-to-end and uncover hidden failure modes
- Care deeply about uptime, observability, and performance, and see reliability as a product feature
- Think through architectural trade-offs with reliability, simplicity, and maintainability in mind
- Take initiative, work independently, and follow through—from identifying reliability risks to driving improvements
- Collaborate well with engineers across disciplines and enjoy supporting teams through production readiness, incident response, and postmortem reviews
Responsibilities ✔️
- Design and evolve the systems, tooling, and processes that improve the reliability and performance of WorkOS
- Collaborate with product and infrastructure teams to ensure services are production-ready, observable, and resilient to failure
- Define and measure SLIs/SLOs to guide reliability improvements
- Write and optimize backend systems (in TypeScript) with a focus on performance, maintainability, and graceful degradation
- Improve our incident response process, lead postmortems, and drive follow-through on reliability risks
- Develop internal tools and automations that make it easier to operate and scale our systems
- Participate in our on-call rotation—responding to, resolving, and learning from production incidents
- Contribute to design and architecture discussions with a focus on operability and long-term sustainability
- Document systems, share learnings, and help grow a reliability-minded engineering culture
Qualifications 🌟
- Based in PST/PDT timezone
- Experience operating and scaling production systems in cloud environments (we use AWS)
- Familiarity with service reliability concepts—monitoring, alerting, incident response, and root cause analysis
- Comfort working across infrastructure layers (e.g. compute, networking, storage, observability tooling)
- Strong debugging and systems thinking skills—you can follow problems across services and layers
- Ability to work independently, take ownership, and drive projects from problem discovery through resolution
Nice to have
- Familiarity with Kubernetes or similar orchestration systems
- Exposure to observability stacks (e.g. Prometheus, Grafana, Datadog, OpenTelemetry)
- Exposure to TypeScript or interest in working in a TypeScript-based codebase
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
УдалённоUnited States & Canada; Based in PST/PDT timezone; Benefits and Perks (US Only) 💖
Location: San Francisco; New York City
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We’re looking for a commercially minded, AI-native BDR who enjoys understanding what technical teams are building and finding thoughtful ways to start conversations with them. You’ll combine account research, AI-assisted prospecting and engagement with the startup community to create qualified opportunities for our sales team. This is a hands-on outbound role: researching accounts, reaching out, following up and qualifying prospects are central to the job.
Responsibilities ✔️
- Creative Outbound Prospecting: Generate new leads through targeted outbound activities, including cold calls, emails, LinkedIn outreach, events and other channels. We are looking for resourcefulness and innovation crafting new outbound strategies.
- AI-Powered Workflows: Build and improve lightweight AI-assisted workflows for account research, identifying relevant buying signals and preparing outreach. Validate sources, review messages before sending and use results to refine your approach. The goal is more relevant conversations and qualified opportunities, not automation or message volume for its own sake.
- Account Research: Research and identify key prospects, decision-makers, and stakeholders within target accounts to tailor your outreach efforts. Understand what a company is actually building — their stack, their auth setup, their scaling problems.
- Lead Qualification: Engage with prospects to understand their pain points, business needs, and how WorkOS can help solve their challenges, qualifying them for the sales team.
- Pipeline Development: Set up high-quality meetings and demos for Account Executives by nurturing leads through the sales funnel.
- CRM Hygiene: Diligently log all prospecting activities, conversations, and pipeline data in Salesforce (or other CRM systems) to maintain accurate records and forecast pipeline health.
- Metrics-Driven: Meet and exceed monthly quotas for outbound activities, including the number of meetings set, emails sent, calls made, and qualified opportunities created.
- Continuous Learning: Stay up-to-date on industry trends, WorkOS product developments, competitor offerings, and what's changing in AI and developer tooling — so you can position yourself as a trusted advisor to technical buyers.
Qualifications 🌟
- Experience: You have experience creating opportunities for a product, business or community. That could come from sales development, growth, partnerships, community building, a startup or your own project. A BDR title isn’t required, but you should be able to explain how you identified an audience, earned their attention, followed up and turned interest into a meaningful next step.
- Target Personas: Experience outbounding to cofounders and CTOs.
- AI-Native: You have personally built or materially improved an AI-assisted workflow and used it in practice. You can explain the problem, how the workflow works, what you contributed and how you checked its output. You know where automation helps and where human judgment is essential, and can describe what improved or what you changed when it failed.
- Community Engagement: You actively engage with startup or technical communities and can share how you have contributed, learned from others or built useful relationships. This might happen through your work, online discussions, events, customer communities or a project. We value curiosity, consistent contribution and thoughtful follow-through, not the size of your network or who you know.
- Writing Skills: Able to independently craft messages and campaigns to technical leaders. You use AI to draft and scale, but you have the judgment to know when the output isn't good enough to send.
- Communication Skills: Excellent verbal and written communication skills, with the ability to craft personalized messages that resonate with different audiences.
- Technical Aptitude: Comfort with understanding technical products and effectively communicating the value of WorkOS to both technical and non-technical stakeholders. Bonus if you can read API docs, poke at a codebase, or have shipped something yourself.
- Tools: Experience with a modern sales stack and AI tools. Examples include Salesforce, Gong, Loom, Outreach, Claude, ChatGPT and Clay; experience with these specific tools is not required.
- Curiosity & Adaptability: Willingness to learn, adapt quickly to new strategies, and stay curious about the industry and your prospects' needs.
- Self-Starter: Highly motivated, self-sufficient, and able to manage your time effectively.
- You are located in the greater San Francisco Bay Area, able to work locally, available for in-person meetings with clients and customers, and able to attend in-person events as needed.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
The Platform team builds the shared backend components and development systems that every WorkOS product, workflow, and team member depends on.
On the platform side, we build common backend capabilities used across WorkOS, including our events infrastructure, webhooks, email delivery, outbox-pattern queues, and more. These systems allow product teams to scale without rebuilding the same critical primitives. Because they sit on critical paths across our products, scalability, latency, consistency, reliability, and operational simplicity matter deeply.
On the productivity side, we build the systems that take code from an idea to production, including CI/CD, build and test infrastructure, deployment workflows, and internal tooling. As agents play a larger role in software development and increase the volume of code and concurrent changes, we are rethinking this platform to scale with that volume through safe execution, fast feedback, relevant context, and verifiable outcomes.
Our internal teams are our customers. Success means they can build and operate products faster, adopt shared capabilities instead of creating one-off solutions, and confidently delegate more work to agents.
WHAT YOU’LL WORK ON ✔️
- Design, build, and operate high-throughput, low-latency shared backend systems that preserve consistency and durability through retries, duplicates, reordering, partial failures, and high concurrency
- Create platform interfaces, abstractions, and paved paths with a clean developer experience that makes shared capabilities easy for product teams to adopt
- Rotate across and embed with product teams to experience their workflows directly, understand their friction, and use those insights to shape platform investments
- Map evolving product-team needs and collaborate with the Foundations team to introduce new systems and primitives, such as scalable search, database partitioning, and archival strategies
- Own and evolve our CI/CD, build, test, deployment, and release infrastructure to shorten feedback loops and make production changes safer
- Reimagine CI/CD for an agentic software development lifecycle by building isolated, reproducible, and verifiable execution environments, along with automated loops that allow agents to diagnose failures, update changes, rerun validation, and safely move work through review, deployment, and production verification
- Instrument the entire software development lifecycle and use metrics such as feedback time, CI reliability, deployment frequency, lead time, and change failure rate to identify bottlenecks and verify that platform investments improve engineering outcomes
- Own platform reliability end to end, including observability, capacity planning, incident response, root-cause analysis, and prevention
- Shape the long-term platform strategy with a high bar for introducing new infrastructure. Thoroughly evaluate vendors and existing solutions, make deliberate build-versus-buy decisions, and account for operational complexity, lock-in, migration cost, reversibility, and long-term ownership
WHAT WE’RE LOOKING FOR 🌟
- 8+ years of software development experience, with a track record of owning high-impact technical projects
- Experience building and operating distributed systems or platform services at scale, with a strong understanding of event-driven systems, queues, concurrency, idempotency, consistency, backpressure, retries, and failure recovery
- Experience building or operating CI/CD, build systems, test infrastructure, deployment platforms, or similar developer tooling
- A track record of designing platforms, frameworks, and tooling with a clean developer experience that makes complex capabilities easy for other engineers to adopt and operate
- Strong operational instincts across observability, capacity planning, incident response, and reliability
- Hands-on experience with AI coding agents, or a strong interest in building agentic CI/CD systems, verifiable execution environments, automated feedback loops, evaluations, and verification
- Exceptional pragmatism and technical judgment. You treat major infrastructure changes with the gravity they deserve and make deliberate, evidence-based decisions about when to build, buy, or improve an existing system
- Ability to move between long-term architecture and hands-on implementation while making thoughtful tradeoffs in an ambiguous environment
- Strong written and verbal communication skills, including experience documenting systems and influencing technical direction across teams
- Familiarity with TypeScript, Node.js, React, Postgres, AWS, Terraform, and queueing or streaming systems such as SQS and Kinesis is helpful, but not required
We expect strong depth in either distributed platform systems or developer infrastructure, along with an interest in working across both.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role
The AuthKit team is responsible for building AuthKit: a set of UI and APIs that enable B2B developers to solve identity and authentication. Our goal is to build the best possible developer and end-user experiences so customers can onboard seamlessly and kick-start their enterprise journey.
AuthKit has seen strong adoption and is now relied upon as critical infrastructure by many of the fastest-growing AI and software companies. To support this scale, we're looking for product engineers who have experience scaling this type of infrastructure and who can drive application reliability, scalability, and performance. This role straddles product and platform, with each informing the other.
Our engineers obsess over the developer experience, actively seeking out feedback and new perspectives to inform the products we build. We're searching for engineers who share this empathetic approach to solving problems. Successful candidates will love taking ideas from zero to one, creating beautiful software experiences with modern tools, and care deeply about creating the best possible products.
Responsibilities
- Design and engineer delightful developer and end-user experiences
- Build a deep understanding of AuthKit's place in the market and increase its adoption
- Drive application reliability, scalability, and performance for a product relied upon at scale
- Accrete developer trust by serving a highly available, performant, and secure product
- Speak with customers regularly to get feedback, debug issues, and remove points of friction
- Collaborate with other product teams, solutions engineering, and our go-to-market team
- Work across both product and platform, letting each inform the other
- Work directly with leadership on greenfield ideas
Qualifications
- 5+ years of industry software development experience
- Bachelors degree required
- Experience working on small teams in fast-paced environments
- Background in crafting both polished UI/UX and API services end-to-end
- Intellectually curious, independently driven, and passionate about great products
- A growth mindset, high emotional intelligence, and strong communication skills
- Bonus: Experience with our stack of TypeScript, React, and Postgres
- Bonus: Experience in B2B SaaS, developer tools, or a related industry
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Ukraine
We are looking to hire passionate Senior AI Engineers to help turn data into intelligent, production-ready solutions. You will work across the full AI stack: traditional machine-learning models, large language models (LLMs), computer-vision pipelines, and analytics / forecasting workflows. If you enjoy exploring data, building state-of-the-art models, and shipping reliable AI services, we would love to meet you.
Responsibilities
Model Development – Design, train, fine-tune, and evaluate models spanning classical ML, deep learning (CNNs, transformers), and generative AI (LLMs, diffusion).
Data Exploration & Analytics – Conduct exploratory data analysis, statistical testing, and time-series / forecasting to inform features, prompts, and business KPIs.
End-to-End Pipelines – Build reproducible workflows for data ingestion, feature engineering / prompt stores, training, CI/CD, and automated monitoring.
LLM & Agentic AI Engineering – Craft prompts, retrieval-augmented generation (RAG) pipelines, and autonomous/assistive agents; fine-tune LLMs on domain-specific datasets to boost accuracy and align outputs with product requirements.
AI Automation & Integration – Expose AI components as micro-services and event-driven workflows; integrate with orchestration tools (Airflow, Prefect) and business APIs to automate decision pipelines.
Continuous Learning – Track advances in LLMs, vision, and analytics; share insights and best practices with the wider engineering team.
Mentor junior engineers and contribute to technical direction and engineering best practices.
Requirements
BSc in Computer Science, Mathematics, or related field.
5+ years of professional experience working on AI/ML projects.
Good command of English (written and spoken).
Proficient in Python and core libraries (PyTorch / TensorFlow, scikit-learn, pandas, NumPy).
Solid understanding of machine-learning algorithms, deep-learning fundamentals, and basic statistics.
Experience with data wrangling and visualization (Matplotlib / Plotly) and exploratory analysis.
Familiarity with at least one of: OpenCV, Hugging Face Transformers, LangChain, MLflow, or similar.
Good grasp of software-engineering best practices: Git, code reviews, testing, CI.
Preferred Qualifications
Knowledge of C++ or C# for performance-critical modules.
Experience deploying models via Docker, Kubernetes, or cloud AI services.
Exposure to vector databases and RAG workflows.
Skill in BI / dashboard tools (Power BI, Tableau, Streamlit) or time-series frameworks (Prophet, statsmodels).
Familiarity with MLOps / LLMOps tooling (DVC, MLflow Tracking, Weights & Biases, BentoML).
Experience with image processing techniques (e.g., OpenCV, image segmentation, feature extraction)
Experience with Spark (PySpark) and distributed data processing, including usage of platforms such as Databricks, AWS EMR, or GCP Dataproc.
Strong SQL skills and experience working with large-scale datasets, including partitioning and performance tuning.
Familiarity with modern data lake architectures and scalable data storage concepts.
Location: Fort Lauderdale, Fl
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: West Palm Beach, Florida Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: San Francisco; United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
WorkOS is building the developer platform for enterprise readiness and Developer Relations is a core part of how we earn trust with developers and show up in the community.
We’re looking for an events-forward DevRel leader who thrives in the room: organizing meetups, building community, representing WorkOS publicly, and creating technical content that drives real engagement. This role is especially impactful in San Francisco, where so much of our developer ecosystem lives in-person.
RESPONSIBILITIES ✔️
- Own and scale WorkOS’s developer events strategy (meetups, panels, workshops, office events)
- Represent WorkOS as a public-facing technical voice (talks, demos, community conversations)
- Create high-signal technical content that supports events and developer education (guides, talks, demos)
- Build relationships with developer communities and influencers across the ecosystem
- Partner with GTM, Product, and Engineering to bring community feedback into our roadmap and messaging
- Support talent and pipeline generation by building communities where great candidates and customers gather
QUALIFICATIONS
- Proven experience in Developer Relations, developer advocacy, community, or a highly technical marketing role
- Strong technical foundation and credibility with developers (you can demo, build, and explain)
- Bias toward doing: you can run events end-to-end and create content that ships
- Excellent communicator and facilitator. Comfortable on stage and in small group conversations
- High agency and a builder mindset; you’re energized by experimentation
- Bonus: Experience in developer tools, identity/auth, or enterprise readiness topics
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Software Engineer at OnePay, your work will build the products & systems that serve our customers and run our company. You will play a crucial role in translating product visions into functional, high-quality applications and features. You will work closely with product managers, designers, and other engineers to deliver impactful solutions that enhance our customer's financial lives. You will:
- Develop and implement new features, API's, and products.
- Work closely with other engineers to ship code. We enjoy collaboration and partnering on hard problems.
- Architect and designing highly scalable and reliable products.
- Building and maintaining documentation. As a growing and remote organization, having the necessary documentation is key to our success.
- Solve complex problems that arise at scale. We deal with real-world money movement and sensitive financial data at scale and are creating novel financial mechanics with no real precedent.
YOU BRING
- 5+ years of professional experience in product-facing backend development.
- Strong track record of delivering high-impact features and products.
- Experience building, maintaining, and optimizing API's.
- Curiosity and passion for emerging AI tooling, with practical experience incorporating tools such as Cursor, GitHub Copilot, and Claude into real-world execution.
- Drive and proactivity - everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Berlin, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Senior Product Manager
specialist
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities
Develop a clear vision and prioritized roadmap for the Claims area and drive product success as a key contributor — from First Notice of Loss (FNOL) through to payout.
Shape the automation of the claims process: rule-based and AI-supported claims assessment, straight-through processing, and efficient workflows through to settlement and payout.
Drive structured discovery processes and write precise requirements so that, together with Engineering & QA, we can ship quickly and with high quality.
Actively integrate AI into your daily work to operate at a higher level, e.g. using structured prompts for rapid prototyping, automated pipelines for user feedback, or data-driven specifications.
Communicate priorities clearly to leadership and customers and measure the success of your features based on data, always keeping the user's voice in mind.
Design seamless collaboration throughout the claims process for all stakeholders, from status communication and task management to dynamic document templates.
7+ years of product management experience
in a B2B SaaS, InsurTech, or FinTech environment; experience with claims processes or insurance core systems is a strong plus.
Strong operational drive and a clear focus on outcomes: you take real ownership from day one and drive initiatives through to successful implementation.
AI fluency:
You can clearly demonstrate how AI has made your work measurably faster or better in recent months (e.g. reusable prompts, AI-supported data analysis, automated workflows).
Solid knowledge of agile frameworks and requirements engineering, as well as confident use of common PM tools such as
Jira, Figma, and analytics platforms
.
Excellent analytical skills and
business-fluent German and English (C1)
, enabling you to confidently bridge the gap between technology and business.
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a strategic and hands-on Software Development Director to lead our global software engineering function. You will drive the execution of high-impact technical initiatives and oversee multiple development teams delivering scalable, secure, and innovative products that serve millions of users worldwide.
The ideal candidate is an inspiring leader with deep technical acumen and a proven track record of managing distributed engineering teams. You understand how to balance speed with quality, coach engineering leaders, and foster a culture of accountability, innovation, and excellence.
If you're passionate about driving large-scale software development in a dynamic, product-led environment, and want to shape the future of a growing technology company, we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Define and execute the engineering strategy in alignment with company objectives. Provide architectural and organizational guidance to ensure long-term scalability and success.
Lead, mentor, and develop multiple engineering teams, including team leads and senior developers. Establish clear goals and create growth opportunities across a global, distributed team.
Ensure high-quality, timely delivery of product and platform initiatives. Continuously optimize workflows, development methodologies, and technical decision-making.
Guide the evolution of system architecture, ensuring scalability, performance, and maintainability. Champion the adoption of modern technologies and development practices.
Partner closely with Product, QA, DevOps, and executive stakeholders to align priorities, define technical requirements, and maintain a shared roadmap.
Identify and mitigate risks across the development lifecycle. Promote best practices in observability, security, testing, and release management.
Foster a high-performance culture grounded in transparency, continuous improvement, and a shared commitment to quality and innovation.
Qualifications & Skills:
10+ years of experience in software development, including 5+ years in engineering leadership roles.
Proven success leading large-scale, cross-functional engineering teams in complex, high-growth environments.
Strong expertise in modern architectures, cloud infrastructure (AWS, GCP, or Azure), and microservices.
Deep understanding of Agile development methodologies, CI/CD practices, and engineering metrics.
Experience managing distributed teams and scaling organizations across multiple geographies.
Strong communication and stakeholder management skills, capable of interfacing with technical and non-technical leaders alike.
Sharp decision-making and problem-solving ability in high-stakes environments.
Fluent in English (written and verbal).
Nice to Have:
Experience in the gaming, fintech, or platform-as-a-service industries.
Familiarity with payments infrastructure, user-facing APIs, or developer tools.
Master's degree in Computer Science, Engineering, or related field.
Certifications in cloud technologies, Agile practices, or technical leadership.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Software Development Director, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
As a Staff Research Engineer, you will join a team of 40+ Researchers and Engineers within the R&D Department working on cutting edge challenges in the Generative AI space, with a focus on avatar-centric interactive video diffusion models. Within the team you’ll have the opportunity to work on the applied side of our research efforts and directly impact our solutions that are used worldwide by over 60,000 businesses.
This is a unique opportunity for experts in machine learning and diffusion models to shape the future of AI video agents that can think, act, and react like humans. As part of our Interactive Avatars Team, you’ll work on cutting-edge research with a clear focus on turning breakthrough ideas into real product capabilities. You’ll join a team that moves fast, iterates often, and builds models that ship and make a meaningful impact. Example tasks and responsibilities include:
- Adapt diffusion models to incorporate diverse conditioning signals (e.g., audio, motion, interaction cues).
- Develop methods for streaming infinitely long video sequences at real-time rates.
- Work on the perceptual layer of interactive agents, including understanding user audio and generating appropriate contextual reactions.
- Improve lip-sync accuracy, motion realism, and overall visual quality in video diffusion models.
- Build robust evaluation frameworks and test suites to enable continuous quality tracking.
- Collaborate closely with our data team to define data needs and ensure high-quality datasets.
- Stay up to date with research in world models, interactive human/agent modeling, diffusion models, and related areas.
WHAT WE'RE LOOKING FOR:
- Comfortable owning and executing on the responsibilities listed above.
- Strong ML (e.g., diffusion, GANs, VAEs) and computer vision background with relevant industry experience.
- Hands-on experience with diffusion models (ideally avatar-centric or video-focused) and up to date with recent advances.
- Proficient in PyTorch and familiar with modern ML frameworks and tooling.
- Strong Python engineering skills, confident with git and version control, and a commitment to clean, maintainable research code.
- Outcome-driven, detail-oriented, and motivated to push state-of-the-art research into real product impact.
- Clear communicator of hypotheses, experiments, and results.
WHAT WILL MAKE YOU STAND OUT:
- Experience with audio-conditioned video diffusion models and deep knowledge of recent video DiT architectures.
- Demonstrated ability to own the full model development pipeline end to end, from data preparation to model design, training, and evaluation.
- A strong publication record in areas such as world models, interactive agents, or video diffusion models.
WHY JOIN US?
We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
SERVING 50,000+ CUSTOMERS (AND 50% OF THE FORTUNE 500)
We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers https://www.synthesia.io/case-studies and what 1,200+ people say on G2 https://www.g2.com/products/synthesia/reviews#reviews.
PROPRIETARY AI TECHNOLOGY
Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind. https://www.synthesia.io/research
AI SAFETY, ETHICS AND SECURITY
AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security https://www.synthesia.io/ethics.
THE GOOD STUFF...
- Competitive compensation (salary + stock options + bonus)
- Hybrid work setting with an office in London, Amsterdam, Zurich, Munich, or remote in Europe.
- 25 days of annual leave + public holidays
- Great company culture with the option to join regular planning and socials at our hubs
- + other benefits depending on your location
You can see more about Who we are and How we work here: https://www.synthesia.io/careers https://www.synthesia.io/careers
LI-MD1
Location: Remote, US- Chicago
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, creative, and entrepreneurial Enterprise Account Executive to drive MinIO’s next stage of growth in the Central Chicago (Chicago/Twin Cities) region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals.
What You Will Do
Drive New Business Acquisition
: Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals
Technical & Vision Selling
: Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value.
Close Complex Deals
: Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+
Compete & Win Against Legacy Software
: Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads.
Educate & Influence
: Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation.
Quantify Value
: Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification.
Partner-First Territory Strategy
: Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals.
Cross-Functional Collaboration
: Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience.
Forecasting & Planning
: Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth.
Your Skills and Experience
Enterprise Sales Expertise
: 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+.
Technical Acumen
: Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact.
Partner-Led Approach
: History of building co-selling strategies with channel and alliance partners to scale market presence.
Vision & Thought Leadership
: Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights.
Competitive Selling
: Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition.
Startup Experience
: Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential.
Challenger Mindset
: Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities.
Network & Territory Expertise
: Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business.
Communication & Influence
: Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders.
Education
: BA/BS in computer science, engineering, business, or related field; MBA preferred.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Applied AI team at Ramp is at the forefront of leveraging AI to drive innovation across our platform. We are seeking strong full-stack engineers who are proficient in web frameworks, backend development, and infrastructure. You will work on exciting projects such as AI Agents, Retrieval-Augmented Generation, Structured Extraction (we made https://github.com/1rgs/jsonformer), internal tooling for customer-facing teams, fine-tuning models, and build infrastructure for LLM inference. If you're passionate about working on real production use cases of large language models (LLMs) and want to contribute to groundbreaking AI applications, this role is for you.
WHAT YOU’LL DO
- Ship full-stack AI projects end to end
- Build and integrate components for AI infrastructure, supporting production-level inference and fine-tuning
- Develop and improve engineering processes, tools, and systems to scale AI solutions across Ramp
- Create tools and internal platforms to enhance the productivity and capabilities of Ramp's AI and engineering teams
WHAT YOU NEED
- Proficiency in full-stack development, with a strong understanding of web frameworks, backend systems, and cloud infrastructure
- A track record of working on full-stack AI projects, particularly those involving production use cases of LLMs
- Experience building backend systems and infrastructure that can support AI-driven products
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
À propos du poste
Rejoignez l'équipe Customer Success d'Anthropic en tant que Customer Success Manager basé(e) dans la région EMEA, alors que nous façonnons l'avenir de l'adoption de l'IA en entreprise. En tant que Customer Success Manager chez Anthropic, vous serez partenaire stratégique et conseiller de confiance de nos clients les plus complexes dans la zone EMEA, les aidant à exploiter pleinement le potentiel de toutes nos fonctionnalités Claude : API, Claude for Enterprise et Claude Code.
Vous développerez de véritables partenariats avec les clients, acquérant une compréhension approfondie de leurs objectifs commerciaux, de leur orientation stratégique, de leur vision en IA et de leurs besoins techniques. Vous ferez appel à la fois à votre sens des affaires et à votre expertise technique pour agir comme conseiller stratégique tout au long de leur parcours chez nous.
En partenariat avec l'ensemble de l'équipe chargée des comptes, vous aiderez les clients à identifier les fonctionnalités Claude les mieux adaptées à leurs objectifs commerciaux spécifiques, en travaillant en étroite collaboration avec eux pour leur fournir les meilleures pratiques et des conseils, tout en les aidant dans la croissance et l'évolution de leur utilisation (consommation et base) sur le siège.
Votre rôle consiste à aider les clients à adapter efficacement leur utilisation, à mettre en œuvre des stratégies de gestion du changement, à optimiser les cas d'utilisation et à maximiser la valeur de leur investissement en élargissant les cas d'utilisation à l'ensemble de leur organisation. Les informations que vous recueillerez auprès de vos clients serviront directement à définir nos priorités en matière de recherche, de développement et
de stratégies de commercialisation, vous permettant de jouer un rôle clé dans la manière dont nous créons et fournissons de la valeur en continu en tant qu'entreprise.
En tant que l'un de nos premiers CSM dans la région EMEA, vous serez une pionnière en aidant à mettre en place des processus régionaux, à établir de nouvelles relations avec les clients et en représentant la marque Anthropic dans un
marché en forte croissance. Vous travaillerez avec une grande autonomie tout en maintenant un alignement fort avec les équipes mondiales, ce qui requiert une personne qui s'épanouit dans des environnements ambigus et peut travailler efficacement dans différents fuseaux horaires.
Responsabilités :
Établir des relations de confiance et stratégiques avec les décideurs clés des clients EMEA afin de comprendre leurs activités et leurs objectifs, en identifiant des opportunités d'optimisation et d'expansion
Devenir expert des produits Anthropic via API, Claude for Enterprise et Claude Code, en comprenant les nuances techniques et les meilleures pratiques de chacun afin d'orienter les clients vers les bonnes solutions
Tirer parti de votre connaissance approfondie du client et des spécificités régionales pour piloter de manière proactive la planification de l'utilisation, en cernant les tendances actuelles et futures en matière de consommation et d'adoption, ainsi que la manière dont celles-ci se traduisent en valeur ajoutée pour le client
Surveiller les schémas d'utilisation et identifiez les opportunités d'optimisation, en traitant de manière proactive la sous-utilisation des produits basés sur la consommation (API) et par abonnement (Claude for Enterprise / Claude Code) pour tirer pleinement parti des engagements contractuels
Jouer le rôle de partenaire stratégique auprès des clients, en enrichissant leur connaissance des produits Claude grâce à la diffusion de la feuille de route des produits d'Anthropic, en faisant connaître les nouveaux produits et en impliquant les chefs de produit pour qu'ils se fassent le porte-parole des clients de la région EMEA
Documenter et quantifier la valeur client réalisée grâce aux résultats commerciaux, au ROI et aux indicateurs d'impact afin de constituer des arguments commerciaux internes convaincants en vue de poursuivre et d'accroître les investissements
Identifier les cas d'utilisation potentiels et les secteurs d'activité qui ne sont pas encore exploités, en collaborant avec les clients pour découvrir de nouvelles applications pour Claude au sein des différents services, équipes et flux de travail
Élaborer et mettre en œuvre des stratégies de gestion du changement pour favoriser l'adoption par les utilisateurs finaux et maximiser la valeur au sein des organisations clientes, y compris des programmes de formation des formateurs, le développement de centres d'excellence et l'accompagnement organisationnel
Gérer l'expérience client tout au long de son cycle de vie : gérer des comptes complets et des plans de réussite fondés sur les objectifs commerciaux du client, réaliser des bilans commerciaux trimestriels et servir de principal intermédiaire entre le client et Anthropic
Contribuer au développement de la marque Anthropic et des relations avec la clientèle en tant que membre de la première équipe de service client de la région, en élaborant, si nécessaire, des processus, des guides opérationnels et des bonnes pratiques adaptés à la zone EMEA et tenant compte des cultures d'entreprise régionales
Profil recherché :
Vous avez plus de 6 ans d'expérience dans des fonctions en contact avec la clientèle (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer ou similaire)
Expérience avérée en matière de réussite dans les modèles commerciaux basés sur la consommation et sur la location de places, avec une bonne compréhension des différents leviers de croissance et des indicateurs de performance associés
Maîtrise technique et capacité à comprendre et à articuler les concepts d'IA/ML, les intégrations d'API et les modèles de mise en œuvre logicielle
Expérience dans la présentation et la démonstration de produits techniques auprès de publics variés
Mentalité stratégique pour identifier les opportunités de croissance et les traduire en plans d'expansion concrets
Collaborateur polyvalent qui représente le client avec positivité et proactivité, en mobilisant l'ensemble de l'équipe autour de solutions permettant de répondre aux besoins du client
Solides compétences en gestion de projet et capacité à gérer plusieurs relations clients
Passion pour l'IA et intérêt pour le développement responsable de systèmes avancés
Acquérir de l'expérience en travaillant et en contribuant au développement d'une région en pleine croissance, tout en jonglant avec les fuseaux horaires depuis le siège social situé aux États-Unis
Un talent pour mettre de l'ordre dans le chaos et une mentalité enthousiaste de « retrousser ses manches ». Vous avez l'esprit d'équipe
(Bonus) Maîtrise du français, de l'allemand, de l'espagnol ou de l'italien
About the role
Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strong Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality. You are a true team player
Fluency in French, Spanish and English
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€150.000
—
€190.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE TEAM
The fraud risk management team at Rain creates sophisticated, scalable risk mitigation solutions to protect our customers and deliver a low-friction experience. We achieve this by maintaining transaction and lifecycle event monitoring, building alerts to speed fraud detection and response, and creating risk rules and strategies powered by ML models. We are a pillar of the business, supporting new products and ensuring their success. Rain’s next-generation payment technology introduces new fraud vectors that require holistic, end-to-end thinking, strong data fundamentals, and fraud management savvy to combat.
WHAT YOU’LL DO
- Architect and build scalable ML systems for fraud detection, anomaly detection, and behavioral analysis
- Develop and maintain end-to-end ML pipelines: data ingestion, feature engineering, model training, deployment, and continuous monitoring
- Design and implement low-latency, real-time decision systems partnering with fraud risk data scientists, integrating with transaction or behavioral data streams
- Own ML infrastructure, including model versioning, automated retraining, and safe deployment strategies (e.g., shadow, rollback)
- Build robust monitoring and alerting for model performance, latency, data quality, and drift
- Lead experimentation on model explainability, drift detection, and adversarial robustness for fraud prevention use cases
- Develop tooling and processes to improve the effectiveness and speed of the ML development lifecycle
- Partner with platform teams to meet strict SLAs for availability, latency, and accuracy
- Collaborate closely with talented engineers, data scientist and compliance teams across Rain
- Work in a fast-paced environment on a rapidly growing product suite
- Solve complex problems at the intersection of ML systems, data, and reliability
WHAT WE'RE LOOKING FOR
- 5+ years of experience building ML systems in production; at least 2+ in fraud, risk, or anomaly detection domains
- A degree in Computer Science, Engineering, Statistics, Applied Math, or a related technical field
- Proven track record designing and maintaining ML models at scale
- Advanced proficiency in Python and ML frameworks (e.g., PyTorch, TensorFlow, scikit-learn)
- Strong understanding of supervised/unsupervised learning, anomaly detection, and statistical modeling
- Ability to work autonomously, manage ambiguity, and collaborate closely with data scientists to translate analytical models into robust fraud prevention systems
- Experience developing, validating, and productionalizing predictive real-time and offline fraud detection models using supervised and unsupervised ML techniques
- Experience collaborating with cross-functional teams to prioritize, scope, and deploy MLI solutions at scale
NICE TO HAVE, BUT NOT MANDATORY
- Domain expertise in banking, payments, or transaction monitoring
- Experience with graph-based or network-level fraud detection techniques
- A graduate degree in Computer Science, Engineering, Statistics, Applied Math, or a related technical field
- Experience fine-tuning or adapting generative AI / large language models for pattern generation or synthetic data augmentation (in partnership with data science)
- Knowledge of model governance, bias mitigation, and regulatory compliance in fraud contexts
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: San Francisco, CA; Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
We are looking for a Senior Backend Engineer to join us. In this role you will be building the backend systems that power LangChain’s observability and evals platform. You will work on the core services that allow developers to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be extremely valuable.
WHAT YOU'LL DO
- Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows.
- Collaborate on architectural decisions to ensure systems are performant and maintainable.
- Optimize storage and query performance for high-volume observability and evaluation data.
- Ensure system reliability through strong testing, monitoring, and alerting practices.
- Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes.
- Create and maintain technical documentation, including system design and API references.
- Work closely with full-stack engineers, product managers, and product designers on rolling out new features.
WHAT YOU'LL BRING
- 5+ years of professional experience in backend engineering working on highly complex products
- Proficiency in one or more backend languages/frameworks, ideally Python or Go
- Strong understanding of API design and building reliable data services.
- Experience with high-throughput or mission-critical systems.
- Demonstrated ability to optimize backend services for performance and reliability.
- Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure)
- Strong communication skills, with the ability to collaborate cross-functionally
- Customer centricity and ownership mentality
Compensation
Annual salary range: $180,000- $240,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
SOFTWARE ENGINEER, SECURITY
Security Engineering builds the foundations that let Sierra deliver powerful AI agents while protecting customer data and trust. We partner across product and platform to make security, privacy, and safety core product capabilities and secure defaults.
WHAT YOU’LL DO
Our work spans several security domains. You’ll go deep where your strengths and interests are strongest, with opportunities to explore new areas alongside the team.
Build the Foundations of Trust.
Design and ship systems that make Sierra’s platform secure by default — spanning agent safety/security, privacy, identity, authentication, authorization, and data security. You’ll work across all layers of production (agents, infrastructure, backend, frontend) to embed security-conscious design into the core of our product.
Own Cross-Cutting Systems.
Partner with product and platform teams to implement and evolve Sierra’s trust primitives: identity management, access control, auditability, and data lifecycle management. You’ll make pragmatic design trade-offs between usability, performance, and security.
Secure Agentic AI Systems.
Build controls that ensure AI agents can't leak customer data, execute unauthorized actions, or be manipulated into unintended behavior. Design runtime policy enforcement for tool use, implement safe agent sandboxing, and create boundaries that protect data while keeping agents powerful and useful.
Automate and Scale Security-Adjacent Workflows.
Create developer-friendly tooling to reduce risk and friction — whether through automating security checks in CI/CD, enforcing privacy boundaries through schema validation, or instrumenting runtime monitoring for sensitive events.
WHAT YOU’LL BRING
Strong Software Engineering Skills.
Experience building and maintaining production systems. You’re comfortable designing APIs, integrating with authentication or identity frameworks, and thoughtfully using AI-assisted development tools to build, test, and ship high-quality code faster without lowering the quality bar.
Security Mindset.
You think like a security engineer — considering how data flows, where it’s stored, who can access it, and how to design for least privilege and transparency.
Product and Platform Mindset.
You care about building secure scalable systems that enable, not block, innovation. You work closely with product teams to make trade-offs clear and help them move quickly without sacrificing trust.
Curiosity and Ownership.
You take ambiguous, cross-cutting problems from first principles to production and go deep when needed: tracing an authorization decision from agent intent through policy enforcement and downstream effects, or following sensitive data across model context, logs, storage, and tenant boundaries. You define the problem, align partners, ship the solution, and own it in production.
EVEN BETTER IF…
- You’ve worked on privacy, identity, trust & safety, authN/authz, or data protection systems.
- You’ve built security frameworks, libraries, or tooling that developers actually use or integrated security automation into CI/CD pipelines.
- You have exposure to AI systems or care about designing secure-by-default LLM applications.
- You think like an attacker — you naturally ask "what could go wrong?" when reviewing designs or while building systems. You've found or fixed real security issues in production systems.
- You thrive in 0→1 environments, where foundational systems have to balance speed, reliability, and trust.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ГибридSan Francisco; New York City; Benefits and Perks (US Only) 💖
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
УдалённоseniorUkraine
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоSan Francisco; United States & Canada
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ОфисMontreal
УдалённоEurope
УдалённоГеография найма не уточнена
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Paris, France; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
ОфисNew York, NY
ОфисseniorSan Francisco, CA; Boston, MA; New York, NY