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Location: Palo Alto; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   This role focuses on building and operating the next generation of data infrastructure at Mistral AI. You will be a core contributor to our evolution, helping us design and scale massive compute fleets and storage systems designed for high performance and scalability. You will help us move toward a future of decoupled control and data planes, scaling big data compute and storage platforms while ensuring secure and governed data access for MLOps and research. You will take full lifecycle ownership: from architecting the migration away from legacy orchestrators to implementing production-grade pipelines and participating in on-call rotations for critical training jobs.     What You Will Do   • Build & Scale: Help us reach our goal of operating massive distributed compute and storage systems • Global Orchestration: Architect and maintain multi-cluster orchestration layers to optimize workload placement across diverse hardware and regions. • Design Future-Proof Storage: Architect our transition to modern storage formats to handle fine-tuning datasets at a scale that anticipates exabyte growth. • Platform Engineering: Contribute to the development of our internal training platform, ensuring seamless model training and fine-tuning capabilities across Kubernetes and SLURM based environments. • Metadata & Lineage: Implement and manage systems to provide clear visibility and lineage as our data and model pipelines grow in complexity. • Operational Excellence: Use modern deployment workflows to manage cloud-native deployments, ensuring our data platform can scale by orders of magnitude while remaining reliable and efficient.   What We're Looking For   • Have 4+ years of experience in Data Infrastructure, MLOps, or Infrastructure Engineering. • Have experience or a strong interest in supporting foundational compute and storage platforms. • Are proficient in Python and enjoy solving the "brittle data lake" problem with modern, columnar storage standards. • Are well-versed in Kubernetes-native tooling and excited to debug large-scale distributed systems across multi-cluster environments. • Take pride in building and operating scalable, reliable, and secure systems from the ground up. • Are comfortable with ambiguity and the challenges of building high-scale infrastructure in a rapid-growth AI environment.     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking passionate and skilled software engineers to join our new team in NYC. As a Backend Engineer, you’ll contribute to the development of the core systems powering our three main products, AI Studio, Le Chat & Mistral Code, shaping how users and developers interact with our AI platform at scale. You’ll work on building reliable, high-performance backend systems and APIs that serve millions of users and developers. Your work will directly impact the developer and user experience, making it more engaging, efficient, and intuitive. We welcome engineers from mid-level to senior and staff engineers who are eager to learn, collaborate and ship impactful products.   What You Will Do   Depending on your skills and field of expertise, you will be involved in key components of our technology, including:   Backend Development - Design, develop and maintain scalable, robust backend features and APIs using modern frameworks. - Ensure high performance and reliability across our distributed systems. - Contribute to systems powering inference, billing, AI tooling, observability, and developer experience. System Architecture - Design and implement efficient, secure and scalable architectures that support our fast-growing products. - Collaborate with infrastructure teams on deployment, monitoring, and performance optimization. Code Quality - Write clean, maintainable and well-documented code. - Participate in code reviews and contribute to technical standards and best practices. Cross-functional Collaboration - Collaborate with product managers, platform engineers, and AI/ML teams to design, build, and deliver scalable model-as-a-service solutions for developers and enterprise users. - Partner with teams across AI Studio, Le Chat & Mistral Code to ensure consistent platform-wide experience. Problem-Solving & Innovation - Tackle complex engineering challenges, from distributed systems to AI product integration. - Stay up-to-date with new technologies (e.g., AI/LLM integration, observability, or backend frameworks) and bring them into production when relevant.   What We're Looking For   • Degree in Computer Science, Software Engineering, or equivalent practical experience. • Proficiency in Python or another backend language (Golang, Kotlin, C#). Engineers are assessed in their preferred language during a live coding session. • Strong understanding of backend fundamentals: APIs, databases, caching, messaging systems and distributed architectures. • Strong problem-solving abilities and attention to detail. • Ownership mindset capable of shipping end-to-end features with minimal oversight. • Excellent communication skills and collaborative attitude. • Team-oriented, low-ego mindset and curiosity for learning.   Now, it would be ideal if you had experience with: • Full-stack exposure • Working closely with an API & developer ecosystem • Deploying software to a diverse set of environments (cloud, on-premises, etc.) • Infrastructure management (Docker, CI/CD, Kubernetes, Helm, Terraform...) • AI/ML engineering • Observability and monitoring tools (Prometheus, Grafana, Datadog…). • UX and product-centric mindset.   Hiring Process   • Introduction call - 30 min • Live-coding interview - 45 min • System Design interview - 45 min • Hiring Manager interview - 30 min • Deep Dive Interview (only for leads & staff engineers) - 60 min • Culture-fit discussion - 30 min • Reference checks   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Ciudad de México, Mexico Workplace: on-site The Communications Manager is responsible for bringing the NovaFin brand to life across all owned and earned channels. This role ensures that the company's brand, voice, and messaging are executed consistently and effectively throughout the customer journey, from initial awareness through customer advocacy. Working closely with senior leadership and future brand leadership, the Communications Manager will oversee content creation, social media, public relations, creative production, and brand governance. This is a highly execution-focused role responsible for turning brand strategy into high-quality, market-facing communications that strengthen customer trust, engagement, and brand recognition. Brand Execution & Governance Ensure consistent application of NovaFin's brand identity, voice, tone, and messaging across all customer-facing communications. Maintain and update brand guidelines and communication standards. Serve as the primary guardian of brand consistency across marketing, customer communications, product messaging, and sales support materials. Review and provide guidance on materials developed by internal teams and external partners to ensure alignment with brand standards. Content & Owned Channels Own and manage NovaFin's organic social media presence, including content planning, copy development, publishing, and community engagement. Oversee the company's blog, content hub, and other owned communication channels. Develop content that supports brand awareness, customer education, trust-building, and engagement. Maintain a consistent content calendar and publishing cadence across channels. Public Relations & External Communications Develop and manage media relations and external communication initiatives. Prepare press releases, media kits, corporate announcements, and executive communications. Coordinate spokesperson preparation and support media opportunities. Monitor media coverage and ensure brand messaging is accurately represented. Creative Production Management Develop creative briefs and manage the production of marketing and communication assets. Coordinate internal designers, agencies, freelancers, and production partners to ensure projects are delivered on time and on brand. Review and approve creative output to ensure quality and consistency. Vendor & Agency Management Manage relationships with creative agencies, freelancers, public relations firms, and external production vendors. Oversee project timelines, budgets, deliverables, and quality standards. Evaluate vendor performance and identify opportunities for improvement. Community Engagement & Brand Advocacy Manage community interactions across owned social platforms. Monitor customer feedback and identify opportunities to strengthen brand perception. Support initiatives that encourage customer advocacy and positive brand engagement. Reporting & Performance Monitoring Track and report on content, social media, public relations, and brand engagement performance. Monitor brand sentiment, media coverage, engagement metrics, and share of voice. Provide recommendations to improve communication effectiveness and audience engagement. Qualifications Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or a related field. 5–8 years of experience in communications, content marketing, public relations, social media management, or brand communications. Experience managing agencies, freelancers, and creative production workflows. Experience within fintech, financial services, consumer lending, or technology environments is preferred. Strong understanding of content development, public relations, social media management, and brand governance. Knowledge & Skills Exceptional written and verbal communication skills in English and Spanish. Strong editorial judgment and storytelling capabilities. Experience developing and managing content calendars and communication plans. Strong project management and organizational skills. Ability to manage multiple stakeholders and competing priorities. Experience coordinating creative production across internal and external resources. Strong attention to detail and commitment to brand consistency. Ability to thrive in a fast-paced, high-growth environment.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Software Serviceability Engineer to own the software and AI dimension of serviceability for our humanoid robots. Product Services Engineering makes sure the robot is designed to be maintained — and that when it needs service, it can be diagnosed and repaired quickly, safely, and at low skill in the field. You will own that mission for everything software: diagnostics, firmware and bootloader serviceability, and the diagnostic content behind our remote-diagnostics (Digital Shadow) platform. This is a deeply technical, hands-on role. You will validate the software and AI dimension of every service procedure before it reaches production, build the diagnostic tooling that lets our Remote Services and Repair Centre teams find faults fast, and act as part of the single engineering interface between Services and R&D. WHAT YOU’LL DO: - Own Design-for-Serviceability for software: ensure the robot’s software, firmware, and AI stack can be diagnosed, updated, and recovered in the field with minimal skill. - Collaborate with R&D to build and validate diagnostic scripts, tooling, and self-test routines that localise faults as deep as possible in the BOM. - Define and own the software diagnostic content in the Digital Shadow platform: remote diagnostics, fleet-pattern detection, and AR-guided execution. - Validate the software and AI dimension of service, repair, calibration and OTA procedures before production release. - Own firmware, bootloader, and calibration serviceability, including recovery paths for failed updates. - Support New Services Introduction (NSI) for software, and act as the single point of entry from Services into R&D for software escalations. WE’RE LOOKING FOR: - Strong software engineering for robotics or embedded systems: ROS2, Bash, and Ubuntu/Linux, with bootloader/firmware workflows. - Proficiency in Python (and ideally C++) for diagnostics, tooling, and automation. - Hands-on experience diagnosing robots or complex electromechanical systems — you can tell whether a fault is software, firmware, calibration, or hardware. - Working understanding of sensor and actuator stacks (2D/3D LiDAR, RGB cameras, motors/actuators) from a software and diagnostic perspective. - A design-for-serviceability mindset — you think about the technician in the field, not just the happy path. - Disciplined engineering practice and version control (Git). NICE TO HAVE: - Experience deploying AI/ML on robots and diagnosing model or behaviour issues in the field. - Familiarity with remote-diagnostics or fleet-telemetry platforms. - Experience authoring service documentation or work instructions consumed by non-engineers. - Exposure to Design-for-Serviceability / DfMA on a hardware product line. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Electrical Serviceability Engineer to own the electrical and electronics dimension of serviceability for our humanoid robots. Product Services Engineering ensures the robot is designed to be maintained — modular, repairable, and serviceable at low skill in the field. You will own that mission for everything electrical: power distribution and batteries, wiring and harnesses, connectors, sensor and actuator drive electronics, and compute — including how faults are diagnosed, how systems are safely isolated, and how parts are replaced and reworked at the right BOM level. This is a deeply technical, hands-on role. You will validate the electrical and electronics dimension of every service procedure before production, define the diagnostic points and safe-working practices that let our field and Repair Centre teams work quickly and safely, and act as part of the single engineering interface between Services and R&D. WHAT YOU’LL DO: - Own Design-for-Serviceability for electrical and electronics: drive accessibility, connectorisation, safe isolation, and low-skill field-executability into the product before design is locked. - Define and validate electrical repair, rework, and replacement procedures at the correct BOM level — module/assembly for the field, deeper for the Repair Centre — across power distribution, batteries, harnesses, sensor and actuator electronics, and compute. - Specify the diagnostic points, test equipment, and safe-isolation / lockout procedures needed to service the robot’s electrical systems safely and repeatably. - Define the electrical diagnostic content in the Digital Shadow platform — localising power, sensing, and actuation faults as deep as possible in the BOM. - Lead the electrical and electronics input to Service Failure Mode and Effects Analysis (S-FMEA) and feed serviceability requirements back into design. - Support New Services Introduction (NSI) for electrical scope, and act as the single point of entry from Services into R&D for electrical escalations. WE’RE LOOKING FOR: - Electrical or electronics engineering background with hands-on experience diagnosing and repairing complex electromechanical products or robots. - Strong grasp of power distribution, battery systems, wiring harnesses, connectors, sensors (LiDAR, cameras), and actuator drive electronics from a maintainability standpoint. - Confident reading schematics and wiring diagrams, using electrical test equipment (multimeter, oscilloscope, and similar), and defining safe-isolation and lockout/tagout procedures. - Design-for-Serviceability experience: connectorisation, diagnostic access, fault isolation, and modularity of electrical assemblies. - A field-first, safety-first mindset — you design for the technician who has limited time, tools, and training, and for whom electrical safety is paramount. - Comfort working across the full BOM hierarchy, from full-robot diagnosis to board- and component-level repair. NICE TO HAVE: - Experience with humanoid or legged robotics electrical systems. - Familiarity with battery management systems (BMS), high-current power electronics, and functional-safety considerations. - Experience with calibration-after-repair for sensors and actuators. - Exposure to spare-parts / service-replaceable-unit (SRU) strategy and refurbishment loops. - Experience introducing serviceability into a product moving from prototype to mass production. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Mechatronics Remote Support Engineer to be the troubleshooting core of our Remote Services team — the people who keep our humanoid robots running in the field. When a robot has a problem, you diagnose it remotely, resolve what can be resolved without a site visit, and — when hands are needed on the robot — produce a precise physical-intervention recommendation for the field or Repair Centre teams to execute. This is a hands-on, customer-facing technical role. You will work remote-first, diagnosing as deep into the robot as the tools allow, and you will occasionally travel as a “flying doctor” when local resources cannot resolve an issue themselves. WHAT YOU’LL DO: - Diagnose robot faults remotely using telemetry and our Digital Shadow diagnostics (remote diagnostics, 3D BOM explosion, and fleet-pattern detection). - Resolve issues remotely wherever possible, driving each case to the deepest root cause you can before escalating. - Produce complete physical-intervention recommendations — what to do, why, how, the skill level, spare parts, expected time, and any special tooling. - Occasionally, act as a flying doctor on-site when local resources cannot fix the issue themselves. - Prioritise cases against SLAs and keep customers informed with clear, transparent updates. - Document diagnoses and resolutions so the team’s collective knowledge grows while the digital tools mature. - Escalate through the single point of entry to Engineering when a case genuinely needs R&D. WE’RE LOOKING FOR: - Hands-on knowledge of robot hardware: 2D/3D LiDAR, RGB cameras, motors, and actuators. - Software troubleshooting on robots: ROS2, Bash, Ubuntu/Linux, and bootloader/firmware. - Strong remote-diagnosis instincts — you localise faults precisely before recommending any physical work. - Clear technical communication with customers and field teams, especially under SLA pressure. - A methodical, case-to-the-end mindset with disciplined documentation. - Willingness to travel occasionally for on-site interventions. NICE TO HAVE: - Experience with Time-of-Flight (ToF) sensors and IMUs. - Python and Git for building small diagnostic utilities. - Prior customer-facing field-service or technical-support experience. - Familiarity with SLA-driven support operations and lean, one-piece-flow ways of working. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function — the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems — all operating within the corporate IT governance framework. This is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners. WHAT YOU’LL DO: - Define, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration. - Translate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans. - Lead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices. - Own the program-governance framework — risks, dependencies, change control, escalation, and steering-committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. - Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. - Manage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms. - Act as the strategic interface between Services leadership, product leadership, and corporate IT — simplifying complex technical realities into clear business narratives for executives. WE’RE LOOKING FOR: - 8–12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments. - Proven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing. - PMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus. - Solid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns. - Experience holding full budget accountability for digitalization programs. - Elite stakeholder communication — able to build consensus across diverse functional and executive stakeholders. NICE TO HAVE: - Exposure to humanoid robotics, cobots, or other advanced-technology industries. - Familiarity with service benchmarks in relevant industries. - Experience introducing BI as a shared intelligence layer across a multi-team organisation. - PMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior In-House Repair Technician the deepest hands-on repair capability in our Services Repair Centre. You will perform complex repair, rework, and full overhaul/restore on parts, sub-systems, and full robots, and deliver approved upgrades to existing units. You will also be our forensic-analysis specialist, determining root cause and supporting warranty decisions in both directions. This is a senior, hands-on role. You will act as a “flying doctor” at customer sites for the most difficult interventions, help author the work instructions the rest of the team follows, and mentor Associate and Advanced technicians. WHAT YOU’LL DO: - Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots. - Deliver approved upgrades to existing robots and parts. - Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…). - Act as a flying doctor at customer sites for the most difficult on-site interventions. - Partner with Product Services Engineering and the Training team to author clear, low-skill work instructions. - Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In-House, Remote, and Field roles. - Own refurbishment throughput and quality for the most complex part families, and certify work to specification. WE’RE LOOKING FOR: - Mechanical/electrical technician training plus ~5+ years of hands-on repair experience, with deep specialisation. - Proven ability to overhaul and restore complex electromechanical systems and full robots to specification. - Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence. - Ability to author work instructions and mentor other technicians. - Rigorous quality, certification, 5S and health-and-safety discipline. - Willingness to travel for on-site interventions. NICE TO HAVE: - Experience with humanoid, legged, or advanced robotics hardware. - Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics. - Exposure to failure-analysis methods and supplier-quality / warranty processes. - Experience setting up or scaling a repair or refurbishment operation. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Security Engineer, Incident Response About the job The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments.  You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program. Responsibilities In this role, you’ll: Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications. Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams. Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity. Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents. Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment. Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents. Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work. Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Proven experience: 3+ years of security incident response in a production-cloud environment Subject-matter expert on security issues and technologies Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment Experience working across a technology stack on difficult security challenges and initiatives Experience with SIEM platforms and the ability to extend their functionality Experience with SOAR tools and automating manual security processes Experience in either AWS, GCP, or other large cloud platform Excellent written and verbal communication skills Ability to influence and build effective working relationships with every level of the organization. Desired: AI Model Security & Posture Management: Support Implementation of  controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code. Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks. Location This role will be remote, and based in Ireland or U.K. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. With over 180,000 business customers, Enterprise Password Manager is 1Password's core product. It is rapidly evolving into a complete credentials security platform for humans, machines, and AI agents. This is a Senior Staff PMM role. Individual contributor with broad organizational visibility. You’ll report to the Director of Product Marketing and own EPM end-to-end: messaging, positioning, competitive strategy, and launch execution. You will shape how the market understands credentials security as 1Password grows. How we’re using AI today On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity within Canada and the US. What we're looking for: Experience and Domain Expertise - 7+ years of B2B SaaS product marketing, with direct experience in password management, enterprise vaulting, credentials security, or identity security. - Working knowledge of broad cybersecurity concepts. - You've repositioned a mature enterprise product. You know the difference between a messaging refresh and actually shifting how the market thinks about something. - You can market to enterprise IT and security buyers: the admin managing rollout, the CISO approving the spend, and the security engineer evaluating the technical depth. - A track record of winning in competitive markets by displacing incumbents, not just differentiating in an open field. Technical Depth - You understand how credentials work beyond passwords: API keys, certificates, machine secrets, passkeys, and what it takes to issue credentials to AI agents. - Working knowledge of enterprise IT: MDM, SSO, directory services, and where password management fits in the IAM stack. AI-Forward, Not AI-Dependent - You use AI to go faster, not to think less. You know what to hand off and what to own, and you can tell good output from output that still needs work. - You want AI to free up time for the work only a good product marketer can do: strategy, judgment, and narrative. - You own the ideas you bring. Walk into a room with a recommendation and you can defend it. Candidates who produce content but can’t explain the thinking behind it won’t fit here. Strategic Storytelling and Senior-Level Communication - You write for multiple audiences without diluting the message. An IT admin and a CISO aren't reading the same document for the same reason. You know how to serve both. - Strong narrative instincts: open with the problem, build to the solution, and land in a way that makes the reader feel the product was built for their situation. - You’ve shaped category narratives, not just contributed to them. Bonus points for: - Security certifications (CISSP, Security+, or similar). - Experience developing thought leadership in a fast-moving category. 1Password has a team that produces content. This role provides the point of view. - You've repositioned an established product category. There's a real difference between entering a space and redefining it. What you can expect: Own EPM Product Marketing - Own messaging, positioning, and launch strategy for the Enterprise Password Manager. - Define how 1Password talks about credentials security for employees, service accounts, and AI agents. - Tell the story clearly to analysts, IT buyers, security leaders, and sellers. The narrative has to work for practitioners and executives. - Connect EPM’s story to the Unified Access platform narrative. Build Competitive Intelligence and Category Positioning - Own positioning and market leadership claims for EPM. - Partner with Solutions Marketing on competitive differentiation. Know the competitive set cold: where they’re strong, where they’re not, and how to win against each. - Track where the credentials security market is moving and keep 1Password’s messaging ahead of it. Enable the Field with Tools That Actually Get Used - Produce discovery decks, battlecards, objection-handling guides, and technical briefs that sellers and SEs reach for because they work. - Take complex concepts like passkeys, machine credential lifecycle, AI agent authentication, and zero-knowledge architecture and make them usable in a customer conversation. - Surface win/loss signals from the field and turn them into repeatable GTM motions, not one-off documents. Influence EPM Product Strategy - Bring the market's perspective to Product: customer evidence, analyst intelligence, competitive signals, field feedback. - Make the market case early, before decisions are locked. Why join us: - The credentials security market is being reshaped by machine identities and AI agents. You'll own how 1Password tells that story. - You'll work across product strategy, competitive positioning, and field execution. The work is visible at the executive level. - 1Password is remote-first and has been since day one. We hire for judgment, not proximity. - The company is growing and there's room to shape how PMM works here, not just execute what's already been defined. USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Manhattan, United States Workplace: hybrid We are partnering with a high-growth alternative finance platform in the commercial funding and merchant cash advance (MCA) space. Seeking a dynamic Director of Operations to oversee core business processes, drive operational efficiency, and build a foundation for sustainable growth alongside executive management. Key Responsibilities Team Leadership & Development: Lead, coach, and manage a multi-tiered operational staff (combining local and global resources) focused on daily execution and accountability. Operational Execution: Direct end-to-end operational activities, including pipeline throughput, payment processing, portfolio management, and daily reporting. Systems & Vendor Management: Oversee operational tech infrastructure, managing software integrations, third-party vendor relationships, and system enhancements. Process Optimization: Continuously audit current workflows to eliminate bottlenecks, automate manual tasks, and optimize execution speed while preserving credit standards. Cross-Functional Collaboration: Work closely with senior management to align operational capabilities with overall business objectives and technology implementations. Business Continuity: Troubleshoot technical or operational issues rapidly to ensure seamless service delivery and minimal downtime. 8+ years of operational leadership experience, with required background in merchant cash advance (MCA), alternative business financing, or specialty fintech. Demonstrated success scaling operational functions, refining processes, and implementing software integrations in a fast-moving setting. Broad operational technical comfort across Loan Origination Systems (LOS), CRM platforms, and data reporting tools. Strong leadership, analytical problem-solving skills, and a balanced focus on strategy and hands-on execution. Prior experience in a high-growth or entrepreneurial environment is strongly preferred.

Location: United States; Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Staff Product Manager, AI to own the agents and the platform they run on inside Source, a new product where modern marketing teams and their AI agents build, optimize, and scale digital experiences together. Source connects a company's codebase and marketing stack into one governed workspace. Your area spans the experience of working alongside those agents, the platform underneath (the framework, sessions, memory, and evals), how agents reach Source from outside it through MCP and the CLI, and the durable context every agent works from. That means serving two groups at once. The developers who connect and extend the system, and the marketing teams doing the ongoing work of building brand and driving growth inside it. Both now work alongside agents, and neither will hand over real responsibility to something they can't trust. Much of what "good" looks like here hasn't been written yet, and you'll define it. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States  (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $212,500 - $255,000 - Zone B: $200,00 - $240,000 - Zone C: $186,700 - $224,000 - Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada - 232,000 - 278,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.  Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position - Reporting to the Director of Product As a Staff Product Manager, AI, you'll… - Own the vision, strategy, and roadmap for the agent platform underneath Source: the agent framework and service, agent sessions, shared context and memory, the core orchestrator, and the experience of steering agents while they work. You'll set the direction and drive it through to delivery with Engineering, Design, and Data. - Ensure agents are capable, and safe to hand real responsibility to. Agents should disclose what they can do and where they came from, run with limited permissions, and land their work as a reviewable change rather than a silent merge. You'll define how autonomy expands as trust builds, along with the audit trail and cost visibility that make it defensible. - Set the standard for what "good" means when products never behave the same way twice. Define the quality bar for agent experiences, and the eval infrastructure, harnesses, guardrails, and metrics that hold the whole area to it. - Build the primitives once that every Source workstream ships on. Teams across Webflow are building specialized agents on your platform, from site building and content to optimization and marketing. Sequence the work so the pieces reinforce each other rather than solving the same problem three times. - Make Source reachable from wherever the work happens. Own the MCP and CLI interfaces so outside agents and scripts get the same capabilities as embedded agents, under the same disclosure and permission model. - Centralize the context agents build from. Agent Instructions give a project durable, governed steering, so every agent works from the same brand, structure, and business context instead of rediscovering it session by session. You'll decide how that concept evolves inside Source. - Drive alignment across Webflow, not just your own teams. Represent the agent area to leadership and to the other Source workstreams, partner closely with the team building deterministic and long-running agent workflows, and navigate cross-functional disagreement independently and constructively. - Roll up your sleeves and build. Product Managers at Webflow deliver value any way they can, up to and including contributing to the product directly in code. You'll prototype ideas, ship improvements yourself where it helps, and stay close enough to the implementation to make sharp product calls. - Place durable, multi-quarter bets as the AI landscape shifts. Models, protocols, and techniques are evolving fast; you'll stay close to customers, tell real standards from fads, and keep raising the bar on how fast and how well we ship. ABOUT YOU: Requirements: - BS / BA college degree or relevant experience You'll thrive as a Staff Product Manager, AI, if you: - Have 8+ years of product management experience, with deep expertise in AI-powered systems and a track record of owning strategy for large, ambiguous product areas. Experience with platforms, APIs, and extensibility. - Know where LLM-based tools shine and where they break down, from substantial hands-on work with agent systems, code generation, or programmable interfaces. - Have set the bar for "good" on non-deterministic products, defining the evals, guardrails, and success metrics that keep quality high when outputs vary from run to run, and getting a team to hold to them. - Have built platforms other product teams ship on. You've treated other teams as your customers, drawn the line between what to build once and what to leave to them, and can point to primitives that outlived the first thing built on top of them. - Can serve two audiences at once. You've built developer-grade tools and approachable products for marketers, and hold both in view without shortchanging either. - Enjoy the full craft of building software. You're curious about every part of how products get made and like getting into the details wherever the work needs you, whether that's opening a pull request, leading a user interview, prototyping an idea, writing a query to pin down a metric, or writing a sharp brief. - Lead through influence rather than authority. You set strategy and bring Engineering, Design, GTM, and leadership along, holding your own with senior stakeholders and moving decisions forward without waiting to be told. You set patterns other teams adopt and mentor as the practice grows. - Stay curious. building fluency in emerging AI to speed up both your own work and your team's. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery.  As a Backend Software Engineer II, you will build on WHOOP’s generative AI capabilities to develop and maintain exciting, member-facing features that drive meaningful health outcomes. You will play a vital role in delivering personalized insights across WHOOP and work alongside experienced engineers, designers, and product managers to help members better understand their health, optimize performance, and gain clarity throughout their WHOOP journey. RESPONSIBILITIES: - Collaborate with cross-functional team including Product, Design, Analytics, and Data Science to gather technical requirements and deliver impactful infrastructure and tools - Leverage Java, Kafka, AWS, and PostgreSQL to deliver scalable and reliable software solutions and features - Consistently deliver high-quality code, adhering to best practices in software design and development - Develop and maintain observability and monitoring systems to ensure the stability and reliability of deployed features QUALIFICATIONS: - 2-4 years of backend software development experience, ideally in languages like Java - Familiarity with asynchronous processing systems (Kafka, SQS) - Experience in backend development, working on large-scale software systems and RESTful API design - Experience in relational database design and development (PostgreSQL) - Experience with scalable system design and performance optimization - Strong independent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment - Excellent communication skills and a commitment to delivering high-quality work - A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $125,000- $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Boston, MA Workplace: OnSite WHOOP is an advanced health and fitness wearable on a mission to unlock human performance and extend healthspan. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance.  We are seeking a Senior AI Researcher to join our Foundation AI team. This team builds the multimodal foundation models that underpin WHOOP’s next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior. In this role, you’ll serve as a senior individual contributor driving the research, development, and deployment of large-scale multimodal models. You’ll collaborate closely with data scientists, ML engineers, and cross-functional partners to push the boundaries of deep learning and ensure our models deliver measurable value to WHOOP members. RESPONSIBILITIES: - Design, train, and optimize large-scale multimodal foundation models that integrate wearable sensor data, text, biomarkers, and behavioral data. - Conduct applied research in self-supervised learning, representation learning, and downstream task fine tuning to advance WHOOP’s core model capabilities. - Develop scalable, distributed training pipelines for large models on high-performance compute environments. - Collaborate with MLOps, data engineering, and software engineering teams to operationalize models for production deployment, ensuring robustness, reproducibility, and observability. - Partner with product and research teams to translate foundation model capabilities into downstream features that deliver meaningful member value. - Contribute to the technical roadmap and architectural direction for foundation model development at WHOOP. - Ensure models adhere to WHOOP’s standards for ethical, transparent, and privacy-preserving AI. QUALIFICATIONS: - Advanced degree (Master’s or Ph.D.) in Computer Science, Machine Learning, Electrical Engineering, or a related field, or equivalent professional experience. - 7+ years of experience in applied ML, AI research, or large-scale modeling, with a track record of delivering production systems. - Expertise in modern deep learning (e.g., transformers, state space models), multimodal model training.  - Proficiency in Python and deep learning frameworks (e.g., PyTorch, TensorFlow).  - Familiarity with training models on  mulit-node, multi-gpu distributed compute environments.  - Familiarity with best practices for data, model, and context parallelisms. - Strong applied experience with representation learning, self-supervised methods, and post-training for downstream applications. - Experience with reinforcement learning for post-training foundation models (PPO, DPO, GRPO etc.).  - Familiarity with MLOps best practices including model versioning, evaluation, CI/CD for ML, and cloud-based compute. - Excellent communication skills and ability to collaborate cross-functionally with engineers, researchers, and product teams. - Passion for WHOOP’s mission to improve human performance and extend healthspan through science and technology.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.    Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $190,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Hamburg adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue. At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us. Where Adtech Innovation Becomes a Story Worth Telling The Marketing team hosts the storytellers of adjoe’s innovation. We turn complex adtech solutions – rooted in data and strategy – into compelling stories that resonate across the mobile advertising industry and beyond. Through our events, visual design, and strategic content, we take adjoe’s vision at the intersection of technology, user engagement, and marketing and make it tangible. All while building a community of forward-thinking industry leaders around our brand. Your Mission & Who We Are Looking For: - Enterprise GTM Architecture: You will architect and execute our global, enterprise-ready go-to-market (GTM) strategy across the Americas, EMEA, and APAC. We need someone who has guided at least two previous Tech or SaaS companies through the lifecycle journey from Start-up to Scale-up and Maturity, specifically navigating scale within the $500M to $5B range. - Lean, Multi-Disciplinary Leadership: You will direct and develop a high-performing, agile team of approximately 20 professionals across Growth Marketing, Product Marketing, Regional Marketing, Events, Content Writing, and Graphic Design. Instead of managing large, siloed departments, you will foster a culture of ownership and stay close to both the high-level strategy and the people executing it. - Commercial & Product Alignment: You will bridge the gap between product innovation and commercial execution to ensure our positioning captures and retains high-value enterprise accounts. This means translating complex technical capabilities into clear, value-driven narratives that align global product strategy with commercial sales enablement. - Global & Regional Collaboration: You will serve as a strategic partner to Product, Sales, and Regional Leadership to drive localized demand generation while maintaining consistent brand messaging. You must bring deep experience in B2B enterprise marketing, account-based marketing (ABM), and international localization across the Americas, EMEA, and APAC. - US Ecosystem Expertise: You will optimize our positioning and distribution to generate enterprise demand by leveraging a strong familiarity with the American technology ecosystem and buyer psychology. Your understanding of enterprise SaaS and AdTech marketing playbooks will directly drive our up-market transformation. - Data-Driven Brand Optimization: You will establish clear data frameworks to measure brand sentiment, pipeline contribution, and the ROI of global marketing initiatives. This requires an equal comfort level analyzing pipeline data, CAC, and LTV metrics as you have guiding brand positioning and creative storytelling. 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team. What’s in It for You? At adjoe, we are not just managing campaigns, we're helping build the business engine behind one of the fastest-growing adtech platforms in mobile. We are proactively curious: we question status quo, think outside the box, connect the dots. The partnerships you close, the strategies you execute, and the markets you develop will directly shape how adjoe scales globally. - Go Big. Own commercial initiatives that move revenue and expand adjoe's market position. - Move Fast. Operate in a high-velocity environment where decisions are made quickly and impact is visible immediately. - Be Direct. Work in a culture where feedback is honest, collaboration is real, and politics are low. - Thrive Together. Grow alongside a diverse, global team of 250+ people from over 40 countries across 7 offices. - Have Fun. Celebrate wins, build lasting industry relationships, and bring your energy to a team that genuinely enjoys what they do. We welcome applications from people who will contribute to the diversity of our company.

Location: UK: London (7 Devonshire Square); UK: Remote Worker Workplace: Hybrid THE ROLE You will collaborate with peers across Xero to create and deliver software to our customers. By modelling engineering excellence, you will support your team to grow their technical capability, improve development practices, and tackle open-ended architectural challenges. Your work will directly shape the technical direction of the product group, breaking down silos and driving multi-year product or platform goals. Through data-driven decisions and smart simplification of complex systems, you will help solve customer problems effectively and release value early. THE TEAM This cross-functional engineering team focuses on building and managing software that solves complex problems at scale. Working in a collaborative and safe environment, team members coordinate closely to align technical designs with broader architectural standards. Together, they foster a culture of ownership, experimentation, and feedback to deliver high-quality outcomes. THE TEAM IS CURRENTLY WORKING ON The Syft UK pod is working on high-impact reporting and insights engineering across Xero. Current work includes Budgets API and Reporting integration, the Benchmarking rebuild, and resilience improvements to the Syft-X API as demand grows from both customer-facing experiences and internal consumers. As a Lead Engineer, you’ll be a hands-on technical leader: setting direction, supporting engineers to deliver well, and improving how the team works across design, delivery, deployment and support. You’ll help us build smaller, safer changes, strengthen operational visibility, and reduce dependency on a small number of people for critical knowledge and production work WHERE AND HOW YOU CAN WORK This role offers a remote working environment designed to support collaboration and balance. If you prefer you can work hybrid from one of our modern office spaces, designated in-office boost days to connect with other teams in person. HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR - You bring expertise in designing secure, scalable distributed systems and managing software at scale with proficiency in our core tech stack, Node js, AWS. - A background in coaching and mentoring engineers, helping them grow their technical capabilities, is essential. - You possess strong communication skills, with the ability to navigate complex technical ideas and build alignment. - Your growth mindset drives a passion for continuous learning, experimentation, and sharing technical knowledge. - An ability to lead incident responses, resolve failure patterns, and guide quality testing strategies will be highly valued. - You offer a collaborative approach to problem-solving, welcoming diverse perspectives and encouraging a healthy team culture. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners