Location: Goodyear, United States
Workplace: onsite
Role type: Full-time
Location: Goodyear, Arizona
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
GUS Education Arizona is a proud part of GUS.
In collaboration with US partners, GUS Education Arizona is committed to delivering transformational educational opportunities in the USA. This position will support Avila University Arizona.
Summary of role:
The Student Services Coordinator is responsible for managing and coordinating student support services, administrative activities, and campus resources for all students at Avila University Arizona. The role holder assists with overseeing student progression and provides ongoing support and guidance to students, in addition to providing a high level of commitment to excellence and integrity in serving all key stakeholders.
Key Responsibilities:
Prepare a list of expected students for every intake and coordinate with the recruitment team to provide timely updates to management.
Effectively plan and conduct student orientation, ensuring the orientation schedule is clearly communicated to all incoming students.
Coordinate and actively participate in student residency weekends, campus activities, and other student-focused events.
Provide students with guidance, resources, and support regarding housing and local accommodation options.
Maintain up-to-date individual student files and follow up on incomplete documentation. Assist in the interim reviews of student records.
Ensure faculty and teachers receive necessary support regarding classes, course materials, online access, schedules, and classroom resources.
Provide basic technical support to students, staff and faculty as needed, troubleshooting routine issues and escalating complex problems to the appropriate technical support team.
Communicate with students proactively regarding any schedule changes, policy updates, or important campus notifications.
Ensure students receive efficient and professional resolutions to their inquiries, issues, or complaints.
Register new students on the online Learning Management System (LMS) and verify that all students are enrolled in their required courses.
Assist in preparing the list of required course books/materials, coordinate with suppliers, and manage the distribution of these resources to students.
Assist in the development and drafting of the Student Handbook, ensuring program information and any policy or procedural improvements are accurately updated.
Work closely with Academic Management and all department heads to continuously improve program delivery and enhance the overall student experience.
Coordinate the progress test and exam schedules for each semester. Actively assist in the preparation and proctoring/invigilation of exams, and securely process, scan, and file marked assessments and student scripts.
Assist with student refund inquiries and related communications from current and prospective students as required.
Issue relevant documentation to students, including leave of absence requests, enrollment/attendance letters, course transcripts, and student ID cards.
Upload student transcripts and academic records to required third-party portals or systems on a timely basis.
Manage the daily operations of the campus student services desk and effectively address issues affecting any stakeholders.
Provide basic technical support
Perform other related duties as assigned.
Qualifications:
Undergraduate degree in a relevant discipline required.
Minimum 2-3 years’ experience working in a higher education setting, ideally supporting a diverse student body including international students.
Excellent communication skills, both verbal and written.
Knowledge of higher education compliance standards and relevant institutional/state regulations.
Acts with ethics, accountability, and integrity; demonstrates sound judgement and respect for the individual in all interactions.
Proven ability to build trusting and productive relationships with students, faulty, and all key stakeholders.
Excellent time-management skills and the ability to prioritize effectively in a busy campus environment.
Ability to work well under pressure, adapt to changing situations, and meet tight deadlines.
Work Conditions:
Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events.
Schedule Requirements: Occasional weekend or evening work is required to support student residency weekends, orientations, and other campus events.
Physical Requirements: The role involves frequent work at a desk utilizing a computer and standard office equipment. It also requires occasional minor lifting (e.g., moving event materials, marketing collateral, or standard office supplies) and navigating the campus facility to oversee events, maintenance, and daily activities.
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
ОфисGoodyear, United States; Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events
Location: Goodyear, United States
Workplace: onsite
Role type: Full-time
Location: Goodyear, Arizona
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
GUS Education Arizona is a proud part of GUS.
In collaboration with US partners, GUS Education Arizona is committed to delivering transformational educational opportunities in the USA. This position will support Avila University Arizona.
Summary of role:
The Student Services Coordinator is responsible for managing and coordinating student support services, administrative activities, and campus resources for all students at Avila University Arizona. The role holder assists with overseeing student progression and provides ongoing support and guidance to students, in addition to providing a high level of commitment to excellence and integrity in serving all key stakeholders.
Key Responsibilities:
Prepare a list of expected students for every intake and coordinate with the recruitment team to provide timely updates to management.
Effectively plan and conduct student orientation, ensuring the orientation schedule is clearly communicated to all incoming students.
Coordinate and actively participate in student residency weekends, campus activities, and other student-focused events.
Provide students with guidance, resources, and support regarding housing and local accommodation options.
Maintain up-to-date individual student files and follow up on incomplete documentation. Assist in the interim reviews of student records.
Ensure faculty and teachers receive necessary support regarding classes, course materials, online access, schedules, and classroom resources.
Provide basic technical support to students, staff and faculty as needed, troubleshooting routine issues and escalating complex problems to the appropriate technical support team.
Communicate with students proactively regarding any schedule changes, policy updates, or important campus notifications.
Ensure students receive efficient and professional resolutions to their inquiries, issues, or complaints.
Register new students on the online Learning Management System (LMS) and verify that all students are enrolled in their required courses.
Assist in preparing the list of required course books/materials, coordinate with suppliers, and manage the distribution of these resources to students.
Assist in the development and drafting of the Student Handbook, ensuring program information and any policy or procedural improvements are accurately updated.
Work closely with Academic Management and all department heads to continuously improve program delivery and enhance the overall student experience.
Coordinate the progress test and exam schedules for each semester. Actively assist in the preparation and proctoring/invigilation of exams, and securely process, scan, and file marked assessments and student scripts.
Assist with student refund inquiries and related communications from current and prospective students as required.
Issue relevant documentation to students, including leave of absence requests, enrollment/attendance letters, course transcripts, and student ID cards.
Upload student transcripts and academic records to required third-party portals or systems on a timely basis.
Manage the daily operations of the campus student services desk and effectively address issues affecting any stakeholders.
Provide basic technical support
Perform other related duties as assigned.
Qualifications:
Undergraduate degree in a relevant discipline required.
Minimum 2-3 years’ experience working in a higher education setting, ideally supporting a diverse student body including international students.
Excellent communication skills, both verbal and written.
Knowledge of higher education compliance standards and relevant institutional/state regulations.
Acts with ethics, accountability, and integrity; demonstrates sound judgement and respect for the individual in all interactions.
Proven ability to build trusting and productive relationships with students, faulty, and all key stakeholders.
Excellent time-management skills and the ability to prioritize effectively in a busy campus environment.
Ability to work well under pressure, adapt to changing situations, and meet tight deadlines.
Work Conditions:
Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events.
Schedule Requirements: Occasional weekend or evening work is required to support student residency weekends, orientations, and other campus events.
Physical Requirements: The role involves frequent work at a desk utilizing a computer and standard office equipment. It also requires occasional minor lifting (e.g., moving event materials, marketing collateral, or standard office supplies) and navigating the campus facility to oversee events, maintenance, and daily activities.
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
Deliveroo for Work (DfW) is on a mission to deliver amazing experiences in the workplace and improve employee wellbeing. We bring the neighbourhood to your office, partnering with over 20,000 companies across Europe and the Middle East, simplifying the way they fund food for their employees and clients. The growth opportunity within this region remains huge, with 2026 being a crucial year to scale the business. Find out more about DfW and the services we provide here:
https://work.deliveroo.ae/
The Role
The Corporate Account Manager role is an integral part of our B2B team in the UAE, with the primary responsibility of managing, retaining, and upselling a portfolio of corporate clients. This role will predominantly focus on building relationships with senior corporate stakeholders across mid-market clients, and will suit a highly organised and collaborative individual who prides themselves on delivering an exceptional level of service for their accounts.
What You’ll Be Doing
Setting up meetings and video calls with corporate POCs to review their spend, while pitching new use-cases, upselling and cross-selling accounts wherever possible.
Hitting assigned monthly KPIs, including meetings, GOV, and MAUs.
Providing account support wherever required, such as sharing order reports, finding solutions for minor technical issues, and supporting with organising client events.
Utilising Salesforce, Google Sheets, Looker, and AI tools to track, report, and present to leadership on performance and growth strategies.
Assisting with ad hoc tasks that fall under DfW’s scope, such as attending trade events, assisting with marketing activations, partnerships with the restaurant team, and chasing client payments.
Requirements
Excellent verbal and written communication skills in English are a must; Arabic is a plus
3+ years of B2B account management experience, with a demonstrated track record of growing a portfolio through a consultative and data-driven approach
Based in Dubai
Highly proficient in using Salesforce and Google Sheets/Slides
Highly proactive, quick learner, team player, and thrives within a fast-paced startup environment
Bachelor's degree preferred
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Afton, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a hands-on technical professional who enjoys working directly with enterprise infrastructure and helping colleagues solve IT problems. At Galaxy’s Tier 4 AI data center in Afton, Texas, you will work closely with Site Reliability Engineering and Network Engineering to deploy and maintain high-density GPU compute and high-performance networking infrastructure. You are comfortable troubleshooting servers,
physical connectivity, Windows and macOS endpoints, and day-to-day employee technology issues. You follow documented procedures, communicate clearly, and are
eager to grow your networking, systems administration, and infrastructure engineering skills.
What You'll Do:
Site Reliability Engineer (SRE) works to execute infrastructure deployments, maintain server and network hardware, troubleshoot physical connectivity, and support data center reliability. It also serves as an on-site IT support resource for Windows and macOS devices, endpoint management, account administration, and general technical troubleshooting
.
Key Responsibilities:
Network Cabling & Connectivity
Install, label, route, and maintain copper and fiber optic cabling.
Troubleshoot physical connectivity involving cables, transceivers, patch panels,
and switch ports.
Perform basic copper and fiber connectivity testing using appropriate tools.
Assist Network Engineering with physical-layer troubleshooting, equipment installation, and connectivity changes.
Document cabling issues, port assignments, equipment connections, and rack elevations.
Escalate complex network issues with clear troubleshooting findings.
Onsite IT & End-User Support
Provide Tier 1 and basic Tier 2 support for hardware, software, operating systems, account access, and connectivity.
Provision, configure, deploy, troubleshoot, and maintain Windows and macOS laptops, desktops, and endpoint devices.
Assist with device enrollment, configuration, application deployment, and compliance through MDM platforms such as Microsoft Intune.
Support user accounts, password resets, access troubleshooting, and basic group management in Active Directory and Microsoft Entra ID.
Troubleshoot Microsoft 365 applications, including Outlook and Teams.
Support onboarding and offboarding, including device preparation, access, and equipment recovery.
Install and troubleshoot printers, peripherals, conference room equipment, and on-site technology.
Maintain device assignments, asset inventory, and endpoint lifecycle records.
Track, document, and resolve IT support requests through the ticketing system.
Infrastructure Reliability & Operational Support
Respond to infrastructure alerts, hardware failures, and onsite incidents under SRE and Network Engineering direction.
Perform routine equipment inspections and basic infrastructure health checks.
Assist incident investigations by gathering information and performing on-site diagnostics.
Follow change management, maintenance windows, and documented SOPs/MOPs.
Document completed work, troubleshooting, and infrastructure changes.
Collaborate with engineering teams and vendors to resolve technical issues.
Participate in scheduled maintenance, including occasional after-hours work.
What We’re Looking For:
1–3 years of experience in data center infrastructure, IT support, desktop support, or a related technical role.
Hands-on experience installing, cabling, maintaining, or troubleshooting physical servers, switches, or enterprise IT equipment.
Familiarity with racks, structured cabling, fiber optics, and basic data center hardware maintenance.
Experience supporting and troubleshooting Windows and macOS.
Familiarity with endpoint management or MDM solutions, preferably Microsoft Intune.
Basic experience with Active Directory and/or Entra ID user account and access management.
Understanding of IP addressing, Ethernet, DNS, DHCP, and basic connectivity troubleshooting.
Experience troubleshooting end-user hardware, software, and peripherals.
Familiarity with IT ticketing, technical documentation, and inventory management.
Ability to follow technical instructions and engineering direction accurately.
Strong communication, organization, collaboration, and problem-solving skills.
Bonus Points:
Experience in enterprise
and/
or colocation data centers.
Familiarity with enterprise server platforms.
Exposure to networking equipment.
Experience with fiber optics, transceivers,
and/
or high-speed links.
Experience with Intune enrollment, configuration profiles, compliance policies,
and/
or application deployment.
Experience with Microsoft 365 administration
and/
or endpoint security tools.
Basic familiarity with
Hypervisor virtualization, VM management, and self hosted enterprise storage.
Exposure to
cable certification, fiber testing,
and/
or network diagnostic tools.
Familiarity with infrastructure monitoring, asset management,
and/
or documentation platforms.
Basic PowerShell, Bash, or Python scripting experience.
Experience with employee onboarding, device lifecycle,
and/
or IT asset tracking.
Familiarity with IT change management and incident response.
OSHA 10-Hour or OSHA 30-Hour Outreach Training completion (construction or general industry); current training card preferred.
What We Offer:
Competitive base salary and discretionary bonus
Paid Time Off
Company-paid health and protective benefits for employees, partners, and other dependents
Company Paid Holidays (14)
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Headspace
Opportunities to learn about the Crypto industry
Free daily snacks and daily meals
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London, England; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Cx App Foundations is a platform organisation within our global Cx organisation. It provides shared consumer foundations and platform capabilities used by engineering teams across Wolt, DoorDash, and Deliveroo. Within this organisation, the Velocity team owns the paved road for consumer app development across mobile and web: shared SDKs and client foundations, integration patterns and multi-brand customisation, migration playbooks and reference implementations, and developer tooling that makes building on shared foundations fast and safe. Our mission is to reduce the cost, time, and risk of building consumer experiences across platforms and brands. Product teams own customer-facing experiences; our job is to make sure they can spend their time on delivering delightful experiences. The team is AI-native: AI is a default part of how we design, build, and ship software.
About the Role
As the Engineering Manager, you will lead a team of experienced engineers across mobile and web, collaborating closely with product teams, design, and adjacent platform organisations across three brands. Your primary responsibility will be owning the team's roadmap and delivery of shared client foundations, and driving their adoption across the organisation, so that product teams ship delightful customer experiences without rebuilding the foundations under them. You will be a key player in keeping the team's operating model healthy: clear intake from stakeholders, predictable delivery, and support expectations that keep the platform from drifting into a general escalation queue. You will also guide architectural and system design decisions with your tech leads. You will stay hands-on: contributing code, reviews, and prototypes alongside the team is part of the job. This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.
What you'll be doing
Own the platform roadmap - the shared SDKs, client foundations, and developer tooling the team ships - and sequence it against the migration and adoption goals of the three brands
Drive adoption of the shared foundations by partnering with product teams, running onboarding and rollout support, and making the supported path the easiest path
Lead, coach, and grow experienced mobile and web engineers, keeping growth conversations, calibration, and feedback loops running
Keep the team's operating model healthy: clear intake (stakeholder management, shared-platform, product-specific, or exception work), supported capabilities with entry criteria and support expectations, and predictable delivery
Guide architectural and system design decisions for client foundations that three brands and multiple app platforms depend on
Stay hands-on by contributing code and reviews alongside the team, and champion AI-native development practices
Grow the team through hiring
What You’ll Need to Thrive
You have 3+ years of experience managing engineers, including a team with senior engineers
You have a solid background (5+ years) in mobile or web engineering, with enough technical depth to hold your own in architecture discussions about client foundations
You use AI tooling fluently in your day-to-day work and stay close to the code
You have run a platform, SDK, or shared service that other teams depend on, and know how to treat internal customers as customers
You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones
You hold a high bar for engineering quality and can navigate production incidents and release tradeoffs with calm structure
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Canada
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Raw Material Compliance Review Associate Consultant
with
REMOTE
option in
CANADA
for
12 months CONTRACT
, to join one of our major consumer products client.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture.
We are looking for a detail-oriented and scientifically driven Raw Material Compliance Review Associate to join our Regulatory team and help ensure the safety and regulatory compliance of our product ingredients.
Position Summary:
This position is responsible for supporting global regulatory compliance of new and existing ingredients and raw materials used in the company’s products, and assessing impact of regulatory changes to the portfolio of products. This role is critical in supporting product development, regulatory submissions, and quality assurance initiatives.
Key Responsibilities:
Support maintenance and update of ingredient/raw material regulatory information in company’s internal systems.
Assist with maintaining regulatory compliance of raw material dossiers by reviewing data on file, performing data gap analysis and communicating with suppliers, as needed.
Assess impact of regulatory changes to the company’s product portfolio in accordance with global cosmetic regulations (e.g., FDA, EU, Health Canada, ASEAN, etc.) and ensure internal alignment.
Review and assess raw material documentation (e.g., SDS, TDS, specification sheets, allergen statements, regulatory declarations).
Evaluate raw materials for restricted substances, labelling requirements, and safety concerns.
Maintain and update internal databases and records.
Collaborate with R&D, Regulatory, Quality, and Purchasing teams to resolve ingredient or documentation discrepancies.
Assist in compiling regulatory dossiers for product registration and claims substantiation.
Qualifications:
• Bachelor’s degree in Chemistry or a closely related scientific field (required).
• Minimum of 2 years of experience in regulatory affairs, quality, or raw material review—preferably in the cosmetics, personal care, or related industry.
• Familiarity with global cosmetic regulations and ingredient restrictions.
• Excellent attention to detail, organizational skills, and written communication.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with regulatory databases is a plus.
• Excellent project management skills. Ability to manage multiple priorities and work in a fast-paced, collaborative environment.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote #Contract
AI:
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Vacancy:
This posting is for an existing vacancy.
Open Date: 28/10/2026
Close Date: 12/12/2026
The following disclaimer for CA must be included (remove the equal opportunities wording from the advert template in the bottom paragraph and replace with the following & delete these instructions):
ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity. We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301.
We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection.
The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.
Canada Pay Range
$20
—
$23 USD
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Replit enables people to build software with AI. The systems underneath that experience must support safe production changes, measurable reliability, and predictable performance as usage grows.
This Engineering Manager will lead SRE across observability, incident management, load testing, performance engineering, cloud cost and capacity, and rollout infrastructure. You'll lead and grow an existing team that builds and operates production platforms and works hands-on across application and infrastructure boundaries.
This is a software-building leadership role, not simply an incident-management function. You'll help teams ship safely, understand production behavior, and remove performance bottlenecks through concrete engineering improvements. You should be comfortable going deep on a rollout failure or performance investigation while developing technical leaders and sustainable ownership across a distributed team.
WHAT YOU'LL DO
- Observability. Build and operate metrics, logs, traces, and alerting capabilities. Help teams establish meaningful SLOs and use production telemetry to diagnose problems and verify improvements.
- Incident Management. Own incident tooling and practices, coordinate cross-team response, and turn incident reviews into engineering improvements that reduce recovery time and repeat failures.
- Load Testing. Build and maintain load/failure testing capabilities. Validate critical paths under expected demand, quantify headroom, and test recovery and production readiness with service owners.
- Performance Engineering. Lead deep engagements with internal teams on SLOs and end-to-end performance. Use profiling, telemetry, and load tests to identify bottlenecks and deliver improvements with service owners—not just recommendations.
- Stay technically engaged. Review designs and production changes, debug difficult failure modes, and use AI coding tools—including Replit—to prototype and automate. Apply rigorous review and verification to AI-generated changes.
- Build and grow a high-ownership engineering team. Coach engineers, develop technical leaders, manage performance, and hire against agreed needs. Make distributed collaboration, mentoring, and backup coverage deliberate rather than relying on a few permanent escalation points.
- Measure outcomes and close the loop. Track rollout safety, recovery time, repeat incidents, critical-path latency/throughput, test coverage, and improvements arising from cost/capacity analysis. Agree success measures and continuing ownership with partner teams.
WHAT YOU'LL BRING
- Demonstrated engineering management. You have led and developed engineers, made prioritization and performance decisions, hired thoughtfully, and delivered through a team—not only acted as its strongest individual contributor.
- Software-oriented production systems depth. You have built and operated distributed systems or reliability platforms and can reason across deployment behavior, Kubernetes, telemetry, service dependencies, and recovery mechanisms.
- Safe-change and performance judgment. You have led consequential migrations or incidents and used measurement to diagnose reliability or performance problems. You can distinguish symptoms from causes and validate fixes under realistic conditions.
- Platform-product and cross-team judgment. You can build capabilities other teams adopt, lead hands-on engagements without absorbing every service's operations, and make clear tradeoffs among reliability, performance, engineering effort, and cost.
NICE TO HAVE
- Experience with GitOps or progressive-delivery platforms such as Harness, ArgoCD, or Kargo.
- Experience with observability, profiling, load-testing, and failure-testing systems, including OpenTelemetry or comparable tooling.
- Experience with cloud cost attribution, capacity planning, and provider coordination, particularly on GCP.
- Experience growing distributed teams and using AI tools to increase engineering output while preserving production safeguards.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Our Partner Experience team is building an AI-native operating model on top of a growing set of partner-facing systems: Salesforce, PEM, the partner portal, enablement and certification platforms, and the integrations that connect them. Our systems lead owns the architecture and data model. Our GTM Systems team builds and releases changes in Salesforce. Our AI Operations Engineer builds the agentic workflows that run on top of it. This role connects the business to all of them: a senior business systems analyst who runs discovery, captures requirements, leads UAT, and publishes release notes for every bug fix, improvement, enhancement, and new build, and who is hands-on enough as a Salesforce admin to keep the platform healthy in production. You'll use Claude every day to draft requirements, write test cases and release notes, and keep documentation current, and you'll be the person who spots which recurring requests should become automations.
As our Senior Partner Systems Analyst, you'll own how change happens on the partner systems stack. When a partner program launches, a partner manager needs a new workflow, or a partner can't see their deal registration, you're the first call. You'll sit down with the people who raised it to understand the problem, write requirements the GTM Systems team or the AI Operations Engineer can build from, run UAT with the people who will use it, and publish release notes so nobody has to ask what changed. For smaller fixes, you'll make the change yourself as a Salesforce admin.
This is a senior analyst role with real ownership. You'll set up the intake, discovery, UAT, and release processes rather than inherit them, decide what gets worked on first, and make sure nothing ships without agreed requirements, UAT sign-off, and release notes.
Key responsibilities
Lead discovery for new requests: meet with partner managers, partner operations, and other stakeholders to understand the problem, map the current process, and size the change before anything is built.
Capture requirements for bug fixes, improvements, enhancements, and new builds: user stories, process flows, field and access definitions, acceptance criteria, and edge cases, precise enough that the systems lead, the GTM Systems team, the AI Operations Engineer, or an implementation partner can build from them.
Work with the GTM Systems team and the AI Operations Engineer through the full delivery cycle for enhancements, improvements, new builds, and bug fixes: hand over requirements, answer questions during the build, review what was built against the acceptance criteria, and coordinate the release.
Own UAT for every change: write the test plan and test cases from the acceptance criteria, coordinate testers from the partner team, log and retest defects, collect sign-off, and smoke test in production after each release.
Write and publish release notes for every release: what changed, who it affects, and what users need to do differently, in language partner managers can act on.
Prioritize the backlog with stakeholders, weighing partner impact, risk, and effort, and keep a clear, visible view of what's coming next and why.
Serve as the point of contact for bugs, enhancement requests, and system questions across Salesforce, PEM, and the partner portal, and own the intake queue end to end.
Triage production incidents: reproduce the issue, assess impact and severity, resolve it or route it to the right owner, and keep affected teams updated until it's closed.
Administer Salesforce for the partner org: objects, fields, page layouts, validation rules, flows, permission sets, reports, and dashboards.
Understand how data moves between Salesforce and PEM, monitor integration health, and diagnose sync failures, mapping errors, and access issues.
Document the platform: system documentation, data dictionary, integration maps, and admin runbooks.
Identify repeatable admin and support requests, log them as automation candidates, and partner with the AI Operations Engineer to move them off the manual queue.
Minimum qualifications
Experience running discovery and requirements sessions with business stakeholders, and turning what you hear into user stories, process flows, and acceptance criteria.
A track record of working with a systems or engineering team through a build, from requirements handover to release.
Disciplined testing habits: you have planned and run UAT with business users, with test cases written from acceptance criteria, defects tracked to closure, and sign-off before release, and you don't consider a change done until it has been smoke tested.
Clear written communication: your requirements get built correctly the first time, your release notes tell non-technical users what changed and what to do, and your documentation is something people actually use.
You already use LLM tools like Claude in your day-to-day work and can show where it changed how you gather requirements, test, or document.
A track record of owning a production Salesforce org or business systems stack, including the intake, triage, and release processes around it.
Strong Salesforce admin skills: declarative configuration, flows, validation rules, the security and sharing model, and reporting.
Working knowledge of integrations: how records sync between systems through APIs or middleware, how to read an error log, and how to trace a data issue back to its source.
A structured approach to incidents: you separate symptoms from root cause and communicate clearly while things are broken.
Judgment about priorities: you can say "no" or "not yet" and explain why.
Preferred qualifications
5+ years as a business systems analyst, Salesforce administrator, or in a similar role where you owned discovery, requirements, and UAT for business systems, ideally supporting a partner, sales, or customer success organization.
Experience working in a sprint-based delivery model, with a shared backlog and regular sprint reviews.
Experience with partner relationship management (PRM) platforms, partner portals, or channel programs such as deal registration, certifications, or MDF.
Salesforce release management experience: sandboxes, change sets or DevOps tooling, and deployment checklists.
SQL or scripting skills for data investigation and cleanup.
Salesforce Administrator, Platform App Builder, or Business Analyst certification.
How this role works with the team
You'll work day to day with our Partner Business Systems Lead, who owns systems architecture and the partner portal, the GTM Systems team, who build and release changes in Salesforce, and our AI Operations Engineer, who builds the agentic workflows that run across those systems. The systems lead designs the platform, the GTM Systems team and the AI Operations Engineer build on it, and you connect the business to the build: you run discovery, capture the requirements, lead UAT, and publish the release notes for enhancements, improvements, new builds, and bug fixes. You'll also be the main point of contact for partner managers and other internal teams who depend on these systems.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: India
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
The Role:
This is an exciting opportunity to join and help grow Galaxy’s data engineering team in Mumbai at the start of building a next-gen, real-time, cloud-native analytics platform which is powered by kdb+ technology and AI-driven analytics. You will be working in a collaborative startup-like environment with data assets that span digital and traditional finance products, services and markets.
Responsibilities:
Ensure stability and quality of real-time ingestion processes
Build and support kdb Insights (or KDB-X) modules, packages and pipelines processing billions of real-time messages daily
Develop performant queries and functions to support business activities across various trading desks
Build SRE tools focusing on proactive detection of performance bottlenecks across the platform’s core q, Python and Java processes running 24x7 in AWS
Required Qualifications:
5+ years of core kdb+/q development
Practical experience in developing, deploying and supporting large-scale kdb+ platforms, preferably in AWS
Hands-on experience with kdb Insights, including advanced usage of microservices and development of packages, pipelines and UDAs (user-defined analytics)
Hands-on experience with Kubernetes services in AWS
Development experience using Python data processing libraries and PyKX
Preferred Qualifications:
Exposure to building Datadog dashboards with kdb metrics
Experience with integrating kdb+ with enterprise lakehouses, specifically Databricks
Experience using AI coding agents in development, testing, release and SRE lifecycles
Experience in working with crypto products, markets and data
What We Offer
:
Competitive base salary and discretionary bonus
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching and counseling sessions
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Our Strategic & Leadership Hiring team leads Director, Senior Director, VP and C-suite hiring across functions and global locations. We’re looking for an experienced, research-led recruiter to deliver the market insight, candidate engagement and initial assessment behind these business-critical searches. You’ll own research, sourcing and screening for assigned roles, turning complex briefs into thorough talent maps and credible shortlists. This is a hands-on opportunity to take ownership, work closely with senior stakeholders and help shape Checkout.com http://Checkout.com’s leadership teams.
WHAT YOU’LL BE DOING
- Turn role briefs into focused search plans. Build thorough company and talent maps, understanding organisational structures, role scope and transferable experience to identify strong candidates beyond the obvious talent pools.
- Write tailored outreach that gives senior, passive candidates a compelling reason to engage. Build rapport, communicate the opportunity credibly and sustain interest through thoughtful follow-up.
- Lead substantive screening conversations to explore expertise, achievements, leadership behaviours and motivation. Make evidence-based recommendations, highlighting strengths, gaps and areas for further assessment.
- Keep multiple searches moving. Get up to speed quickly on unfamiliar roles and markets, prioritise effectively and adapt your approach when feedback or results point to a better route.
- Build trusted relationships with candidates and stakeholders through responsive communication, discretion and clear expectations. Share concise search updates, candidate summaries and useful market intelligence.
- Maintain accurate candidate intelligence, market maps and applicant tracking system records. Stay on top of commitments and next steps, and flag search risks early.
- Use research platforms, market intelligence and AI tools to improve search speed and quality, checking accuracy and protecting confidential information.
WHAT WE LOOK FOR
- Recruitment experience with substantial hands-on responsibility for research, sourcing and candidate screening, and a track record of building strong pipelines for senior or specialist roles.
- Thorough market-mapping skills. You can build a clear picture of a talent market, identify relevant organisations and people, and explain the reasoning behind your recommendations.
- Compelling written and verbal communication. You create personalised outreach, engage senior candidates and ask thoughtful, probing questions.
- Sound judgement across functional expertise, interpersonal skills and leadership behaviours. You distinguish demonstrated capability from polished presentation and recognise where more evidence is needed.
- High attention to detail and reliable follow-through. Your candidate notes, research, written updates and records are accurate, organised and handled with discretion.
- Pace, resilience and adaptability. You learn new briefs quickly, balance competing priorities and respond to unanswered outreach, candidate declines and changing requirements with practical alternatives.
- A collaborative, low-ego approach. You take ownership, welcome feedback, share insights and ask for help early when needed.
NICE TO HAVES
- Executive search or search-firm research experience, particularly on confidential leadership appointments.
- Experience sourcing across fintech, payments or technology, and using AI or market-intelligence tools to strengthen research and outreach.
WHY JOIN
You’ll take ownership of meaningful search work, partner with senior decision-makers and build deep knowledge of leadership talent across functions and markets. Your research and judgement will help Checkout.com http://Checkout.com make better-informed leadership hiring decisions.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Kuala Lumpur, Malaysia
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a Field Clinical Manager to join a pharmaceutical company
ClinChoice is a global full-service CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with client counterparts.
Main Job Tasks and Responsibilities:
As a Field Clinical Manager, you will play a pivotal role in bridging the gap between investigators, our local teams, and multiple functions within our global study teams.
Your primary responsibility will be to ensure that clinical trial procedures are performed in compliance with the protocols developed by our cross-sector Development Teams.
Your key responsibilities will include:
Acting as a liaison between external healthcare providers (surgeons and interventionalists) and internal teams, representing the procedural needs of clinical trial sites
• Serving as the point of contact responsible for answering procedure-related questions at the site, or passing them on to the appropriate medical study team members
• Developing robust relationships with site clinicians and teams to enhance the site experience, support enrollment, foster collaboration, and optimize procedural workflow
• Advising on training materials through collaboration with internal team members to enable a skilled and proficient trial workforce
• Leading on-site or remote training for pharmacy, OR suite, and administration teams
• Supporting site feasibility assessments, site qualification visits (SQVs), and site initiation visits (SIVs), in partnership with clinical operations, as we build a global clinical trial network
• Establishing and maintaining relationships with internal Global Clinical Operations and trial team partners
• Developing clinical observations and insights to guide product development activities
• Attending and assisting with organizing national, regional, and global meetings, including investigator meetings
• Proactively collaborating with the Interventional Oncology key opinion leaders and consulting network to advise trial sites best practices
• Collaborate with INTO KOL and consulting network to advise trial sites on clinical best practices
Education and Experience:
Equivalent experience is acceptable in lieu of a Bachelor's degree. However, a degree in the fields of Biology, Chemistry, Healthcare and/or Engineering is strongly preferred
• Seven or more years of professional experience in the healthcare industry is required
• Experience as an industry representative or procedural support role in an operating room environment is required
• A proven track record of teamwork, collaboration, inclusion, and developing strong business relationships with internal teams and outside partners is required
• An adaptable self-starter mentality is required; experience and comfortability navigating an agile start-up type environment is preferred
• Experience in clinical trial execution and familiarity with ICH Guidelines for Good Clinical Practice (GCP) is preferred
• Technical experience with sophisticated medical technology used in surgical procedures such as robotics and medical imaging is preferred
• Strong problem-solving skills for developing creative solutions and meeting project objectives is required
• Experience with Key Opinion Leader (KOL) development and management is preferred
• Willingness and ability to travel domestically and/or internationally up to 75% of the time is required
• Consistently monitors and adheres to key performance indicators (KPIs), using goals and insights to meet or exceed critical metrics and continuously improve performance
• Fluency in English language is required
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical devices, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words
: Field Clinical Manager, Clinical Specialist, Field Clinical Specialist, Field Clinical Engineer, Clinical Application Specialist, Product Specialist, Procedural Support, Case Support, Clinical Support, Clinical Training, Operating Room, Surgical Procedures, Case Coverage, Procedural Workflow, Interventionalists, Surgeons, OR Staff Training, Interventional Oncology, Interventional Radiology, Oncology, Ablation, Embolization, Interventional Pulmonology, Bronchoscopy, Urology, Endoscopy, Surgical Robotics, Robotic Surgery, Medical Imaging, Fluoroscopy, Minimally Invasive Procedures, Clinical Trials, GCP, ICH-GCP, Good Clinical Practice, Site Initiation Visit, Site Qualification Visit, Site Management, Feasibility, Patient Enrollment, Investigator Meetings, Clinical Operations, Study Protocol, KOL, KOL Engagement, Key Opinion Leaders, Stakeholder Management, Cross-Functional Collaboration, MedTech, Medical Devices, Start-up, Travel, Fluent English, Thailand, APAC, Southeast Asia, Hiring, Job OpeningEnglish, Clinical Trials, CRO, Clinical Research Organization, Clinical Research, Outsourcing, Contract, Temporary, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated
#LI-RE1 #LI-REMOTE #TEMPORARY #FUL TIME #ClinicalSpecialist #InterventionalOncology #MedicalDevices #ClinicalTrials #Hiring #ARGENTINA
Location: Florida, US
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a Senior Clinical Research Associate to join a pharmaceutical company
ClinChoice is a global full-service CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client counterparts.
Main Job Tasks and Responsibilities:
Site management and relationship
Serve as the primary sponsor/CRO contact for assigned sites, maintaining regular communication with Principal Investigators, sub-investigators, and study coordinators.
Track site performance against follow-up visit schedules, data entry timelines, and query resolution metrics; escalate risks early.
Support sites through staff turnover, including retraining of new personnel and updates to the delegation log.
Ensure sites maintain adequate resources, equipment calibration (e.g., PSG/HSAT devices, CPAP or study device logs where applicable), and storage of investigational product or devices.
Monitoring and oversight
Conduct on-site, remote, and risk-based monitoring visits per the Clinical Monitoring Plan, and complete visit reports and follow-up letters within required timelines.
Perform source data verification (SDV) and source data review (SDR) of follow-up visit data, including sleep study results (AHI, ODI, oxygen saturation), questionnaires (e.g., Epworth Sleepiness Scale, FOSQ), and device adherence data.
Verify ongoing informed consent compliance, including re-consent following protocol or ICF amendments.
Review and confirm accurate reporting of adverse events, serious adverse events, and device deficiencies within regulatory timelines.
Identify, document, and follow up on protocol deviations, and ensure corrective and preventive actions (CAPAs) are implemented.
Oversee investigational product or device accountability, reconciliation, and return or destruction.
Subject retention and follow-up
Work with sites to minimize missed visits and loss to follow-up, reviewing retention strategies and tracking visit windows.
Monitor early terminations and withdrawals, ensuring reasons are documented and follow-up data is collected where the protocol allows.
Ensure completion of all long-term and end-of-study follow-up assessments.
Data quality and database lock
Drive timely resolution of data queries in the EDC system and support data cleaning activities.
Collaborate with Data Management on interim and final data reviews, and prepare sites for database lock.
Regulatory and documentation
Ensure the Investigator Site File (ISF) is complete and reconciled with the Trial Master File (TMF).
Track IRB continuing reviews, amendment approvals, safety report submissions, and other required regulatory documents.
Prepare sites for sponsor audits and FDA inspections, and support responses to findings.
Closeout and post-study support
Plan and conduct site closeout visits, including final IP/device reconciliation, document archiving instructions, and IRB closure notification.
Support post-study activities such as final reconciliation, close-out reports, and responses to post-lock data or regulatory requests.
Contribute to lessons learned and process improvements for the study team.
Education and Experience:
Required
Bachelor's degree in life sciences, nursing, pharmacy, or a related health field (or equivalent experience).
2+ years of independent on-site monitoring experience as a CRA with a sponsor, CRO, or medical device company.
Working knowledge of ICH E6 Good Clinical Practice, FDA regulations (21 CFR Parts 11, 50, 54, 56, 312 and/or 812), and HIPAA.
Experience monitoring studies through follow-up, database lock, and site closeout.
Hands-on experience with EDC, CTMS, and eTMF systems.
Valid driver's license and ability to travel to assigned sites.
Authorization to work in the United States.
Preferred
Experience in sleep medicine, respiratory, cardiometabolic, or ENT trials, including OSA studies.
Familiarity with polysomnography (PSG), home sleep apnea testing (HSAT), and CPAP or implantable/oral device studies.
Medical device trial experience (IDE studies, device accountability, device deficiency reporting).
Experience supporting FDA inspections or sponsor audits.
Clinical research certification (e.g., ACRP-CP, CCRA, or SOCRA CCRP).
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical devices, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words
:, Clinical Research Associate, CRA, Senior CRA, Field CRA, Home-based CRA, Clinical Research, Clinical Trials, Clinical Monitoring, Clinical Operations, Obstructive Sleep Apnea, OSA, Sleep Apnea, Sleep Medicine, Polysomnography, PSG, Home Sleep Apnea Testing, HSAT, CPAP, Respiratory, Medical Devices, Site Management, Site Monitoring, Monitoring Visits, Interim Monitoring Visits, Close-Out Visits, Source Data Verification, SDV, Risk-Based Monitoring, Patient Retention, Query Resolution, Database Lock, Protocol Deviations, Adverse Event Reporting, Device Accountability, Data Quality, Good Clinical Practice, GCP, ICH-GCP, ICH E6, FDA Regulations, 21 CFR Part 812, IDE, IRB, HIPAA, TMF, eTMF, Investigator Site File, Audit Readiness, FDA Inspection, EDC, CTMS, Medidata Rave, Veeva Vault, ACRP-CP, CCRA, SOCRA CCRP, CRO, Biotech, MedTech, Life Sciences, Pharma, Remote, Home-based, Field-based, Travel, United States, English, Clinical Trials, CRO, Clinical Research Organization, Clinical Research, , Outsourcing, Contract, Temporary, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated
#LI-RE1 #LI-REMOTE #TEMPORARY #FUL TIME #ClinicalResearchAssociate #CRA #ClinicalResearch #ClinicalTrials #SleepApnea #OSA #SleepMedicine #ClinicalMonitoring #HiringNow #RemoteJobs
- Assist with e-communication archiving reviews to ensure adherence to firm policies. - Provide input on and help complete Due Diligence Questionnaires (DDQs) and RFPs.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly gives cash directly to people living in poverty and in emergencies. Both depend on the same question: did this person live in this place, at this time? We ask it when we target the poorest households, and when a disaster displaces a community overnight. Location records held by Mobile Network Operators (MNO) can help us estimate an answer to this question at scale. We work with MNOs so they can infer, from their own records, whether a subscriber was resident in a target area over a defined period. Robust residence location inference from MNO data requires in-depth analytical work, and the methods we design have to run on an operator's systems - most often implemented by their engineers - under strict data protection and confidentiality rules.
We are hiring a Senior Data Scientist to progress our work on location inference from MNO data, and to make it repeatable. Your job is to improve and extend our library of method templates, adapt them to each new operator and setting, and design new elements when an intervention requires it. You'll assess what can be inferred from a given operator's data, specify the analysis clearly enough for their data engineers to implement, then test it with them remotely or on site. You'll support introductory meetings with MNOs, describing methodologies at a high level, and inform the work of data privacy and cybersecurity teams to ensure only necessary data are shared securely. You'll also help colleagues across GiveDirectly understand the strengths and limitations of this data source, so we design programs around questions it can best answer.
This work is live in several countries, and we're expanding it across the countries where we have offices and to low- and middle-income countries anywhere in the world when a crisis hits.
Reports to:
Senior Product Manager - MNO data
Level
: Senior Manager
Location:
At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel Requirement:
Substantial international travel, roughly 25 to 50% of your time depending on emergencies, sometimes at short notice - for workshops with operators to support programs and emergency responses.
What you’ll do:
Improve and extend our library of analytical method templates for establishing where people live from MNO data, and depending on circumstances, for detecting displacement or estimating poverty. Design novel methods when an intervention requires it.
Support colleagues in technical conversations with operators, bringing clarity on the data we need and why, and steering discussions toward technical designs that make the analysis workable.
Assess the information that can be inferred from each operator's data given data types and sparsity, and for each geography and targeted area. Support intervention design to account for data quality.
Write tests and method specifications for MNO data engineers to implement: steps, parameters, pseudocode, validation criteria.
Guide operator engineering teams through implementation, in writing and in person. Adapt methods to accommodate large data volume and computational constraints, balancing accuracy and operational needs.
Run in-country workshops with operators to support the set-up of new analyses and - where feasible - tune parameters based on statistical tests and distributions.
Feed every new analytical and implementation element back into standard templates, so the next country or intervention starts from a better position than the last.
Design for privacy from the start, so that as little data as possible has to be shared: aggregation, minimization, and where useful, privacy-enhancing technologies such as private set intersection or homomorphic encryption.
Protect the confidentiality of what operators share with us and improve internal data security processes and tools as we grow.
Build internal training material so that our technical and non-technical teams understand the strengths and limits of this data, and design interventions accordingly.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Strong mathematical modeling, machine learning and statistics. You choose methods for the question rather than for their sophistication, and you value being able to explain a result over squeezing out the last point of performance.
Deep comfort with spatio-temporal data: temporal filtering, GIS, probability distributions, combinatorial reasoning, and working with sparse, irregular observations. Direct experience with Call Detail Records (CDRs) or latching data is a strong plus. Comparable experience with mobility, transport, sensor or remote-sensing data counts.
The ability to reason without ground truth. Much of this work has no validated answer to check against, and you're comfortable setting parameters by reading the shape of the data and defending that choice.
Pragmatism about the trade-off between accuracy and implementability. You've deliberately simplified a method to fit an operational constraint, and you can say what it cost you.
Excellent communication and relationship-building skills. You can explain a method and its limitations to an operator's engineers, to their data protection officer, to their leadership and to colleagues with or without technical background. You write well and are comfortable presenting to these multiple audiences. You build trust with counterparts you don’t manage, and they want to work with you again.
Experience writing technical specifications that other teams implemented, clear enough that people you don't manage could follow them correctly.
Able to read and review SQL and Python written by others, and to find the logical error in someone else's query. Writing production-quality code yourself is welcome but not required. Enough understanding of large data volumes and databases to judge when analytical simplification is required.
Commitment to privacy by design as a foundational value and starting point rather than a compliance step: designing analyses so that less personal data has to be shared. Familiarity with privacy-enhancing technologies for shared computation (private set intersection, secure multi-party computation, homomorphic encryption) is a strong plus.
Commitment to confidentiality. You've handled a partner's commercially sensitive data and can describe the habits you built around it, not just the clause you signed.
Experience designing training material that changed how non-specialist colleagues used a data source.
Comfort in fast-moving contexts where the brief may often shift, and where your technical expertise and understanding may not be shared by other stakeholders.
Additional desirable experience may include: poverty modeling; familiarity with survey data and survey instruments; experience inside a mobile network operator or working closely with one; open-source contributions in the mobility estimation space.
Comfortable with travel to fragile and post-disaster contexts.
Language Requirement: English.
Language Preferences: French, Portuguese, Swahili or Spanish.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United State
Base Salary:
$107,070
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£70,250
Bonus at Target Performance:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$
72,550
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Own the retention and health of a portfolio of strategic customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship.
Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio.
Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion.
Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms.
Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design.
Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases.
Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals.
Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives.
Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy.
Mentor other CSMs and help shape the playbooks and best practices of a growing team.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ОфисGoodyear, United States; Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events
seniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
География найма не уточнена
London, England; London, United Kingdom; This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship; You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Canada
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
seniorSan Francisco, CA
India
ОфисLondon
Kuala Lumpur, Malaysia
seniorГеография найма не уточнена
География найма не уточнена
УдалённоseniorIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
Chicago, Illinois; NYC, Remote; San Francisco, California
seniorChicago, Illinois; San Francisco, California