Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Product Manager on the Tenant Scale area within Infrastructure Platforms, you’ll set product direction for how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture.
At the Staff level, your scope extends beyond a single group. Your direction will inform the broader Infrastructure Platforms direction, you’ll make the investment case for unified deployment capabilities, and you’ll be a recognized authority, inside and outside GitLab, on multi-tenant and cellular SaaS architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and move this work from concept into a deployment model teams can build on, while coaching fellow product managers as they pick up work from the shared pool.
What you’ll do
Drive
product strategy and direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, informing the broader Infrastructure Platforms direction and moving this work from concept into a deployment model teams can build on in your first year.
Set
quarterly and annual plans for tenant portability and platform unification, breaking large epics into issues and minimal valuable changes (MVCs) and practicing iteration across multiple groups.
Define
requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit.
Partner
closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
Collaborate
with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas, and manage with influence to align work that spans more than one group.
Engage
with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness, using qualitative interviews to find patterns and sharpen problem statements.
Build
business cases for investment in tenant scale and unified deployment, including build, buy, and partner options, the cost of isolation, regionality, and compliance, and the expected benefits.
Facilitate
tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification, and escalate cleanly to the right level of leadership when decisions or progress are blocked.
Translate
complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification, using error budgets and other performance indicators to inform direction.
Represent
GitLab as a trusted voice on cellular architecture and tenant scale in customer calls, events, and other external forums.
Coach
fellow product managers on direction updates, customer validation, and GitLab’s architecture and tech stack, and support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.
What you’ll bring
Experience
managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services, with results delivered across a range of product areas rather than a single one.
Ability
to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
Knowledge
of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness, and the ability to build a deep understanding of GitLab’s architecture and tech stack and coach others on it.
Comfort
working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
Skill
in turning ambiguous technical problems into clear product strategy, quarterly and annual plans, priorities, and actionable work.
Expertise
in qualitative customer interviewing and product validation, with the ability to teach those techniques to others.
Experience
building business cases, including weighing build, buy, and partner options and forecasting benefits against the competitive landscape.
Experience
collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment, using iteration and influence to raise the performance of peers beyond your own group.
Strength
in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences, with excellent presentation skills at every level of the company.
Recognition
as a thought leader in a relevant domain, internally and externally, for example through speaking, writing, or representing your company at customer events and conferences.
Openness
to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
About the team
The team sits within Infrastructure Platforms and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab’s asynchronous working style and long-term platform thinking. Product managers on the team share ownership of a common pool of work; at the Staff level, you’ll help guide how that work is prioritized and mentor teammates as they take it on.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Locations: Austin, Lisbon, San Francisco, NYC, or London
About the Role
Search is being rebuilt around AI. People increasingly get answers from AI instead of a list of links, agents run dozens of searches to answer a single question, and
more than half of the traffic reaching sites on Cloudflare is now automated
. Search is shifting from a destination to a utility, and Cloudflare is building the search layer for this agentic Internet.
Agentic Search at Cloudflare gives agents everything they need to find information, whether it lives in a customer’s own data or on the open web. It spans two products: AI Search for internal data, and Web Search API for the open web.
AI Search
(internal data),
now generally available
, is the
search primitive for applications and agents
. It is a fully managed indexing and retrieval pipeline built on
Workers AI
,
Vectorize
,
R2
, and
Browser Run
. Developers connect a website or R2 bucket, or upload their own files, and query them with natural language through a Workers binding, REST API, or MCP server. Under the hood: continuous indexing, hybrid vector and keyword retrieval, reranking, metadata filtering, native multimodal (image) embeddings, and OCR for scanned documents. We use it to power search on our own blog and developer docs.
Web Search API
(external data),
now in open beta
, gives agents real-time web context with a single API call. It runs on
AI Gateway
, so every search gets the same logging, analytics, billing, and access controls as model inference. Developers can choose from
multiple search providers
and always get results back in one normalized format.
Your mission in this role is to make Cloudflare the default place developers and agents go to search, across both their own data and the open web, and eventually in a single call. You’ll also help build a search ecosystem that works for AI companies, site owners, and creators alike.
What You’ll Do
Talk directly with developers, AI companies, publishers, and customers every day.
Own the strategy, roadmap, and execution for Agentic Search (AI Search and Web Search API), from ingestion and indexing through retrieval, ranking, and answer generation.
Define and measure what “good search” means, including relevance, freshness, latency, and cost, and build the evals that improve it with every release.
Scale AI Search for the workloads that matter most, like multi-tenant platforms, enterprise agents, and website search, with support for billions of documents, rich media, and built-in observability.
Take Web Search API and shape what comes next: provider partnerships, search and page extraction in one call, blending web and private data,
Own pricing and packaging, and make our products first-class for agents through MCP, agent-friendly APIs, and templates like
NLWeb
.
Partner with engineering, ML, and product teams across
Workers AI
,
Vectorize
,
AI Gateway
,
Browser Run
, and
AI Crawl Control
, as well as Marketing, DevRel, BD, Sales, and Support.
Represent Cloudflare at conferences, community events, and customer and partner meetings.
Examples of Desirable Skills, Knowledge, and Experience
Proven experience as a PM, EM, or founder shipping search, information retrieval, data infrastructure, or developer platform products. You’ve led teams to ship before and can point to impact.
Deep understanding of how search works end to end: crawling, indexing, chunking, embeddings, hybrid retrieval (BM25 + vector), query rewriting, reranking, and retrieval-augmented generation (RAG). You understand the tradeoffs between relevance, freshness, latency, and cost.
Experience defining and measuring search quality, including offline evals, relevance judgments, metrics like recall, MRR, and NDCG, and online experimentation.
Fluency in the modern AI ecosystem: LLMs, text and multimodal embedding models, agents, tool calling, and MCP. You’ve built with them yourself and know where they break.
Hands-on ability to write code and use AI and the Internet to learn new things fast. You’ve built a RAG pipeline or an agent that searches the web, and you have opinions about what made it good or bad.
Deep empathy for developers and understanding of their workflows, pain points, and how they adopt new tools and platforms.
Understanding of the web publishing ecosystem: crawlers, bots, SEO and answer engine optimization (AEO), and the changing economics of AI search for content creators. Comfortable working where technology, business, and policy meet.
Experience with usage-based pricing, two-sided marketplaces, or partner and business development relationships, including build-vs-partner decisions, is a plus.
Exceptional communication and collaboration skills. You can translate between ML research, infrastructure engineering, and business stakeholders, and align diverse teams on goals.
Passion for design details and polish. You raise the bar for sweating the details.
External presentation skills. You can walk into a room of developers or AI company leaders and build trust and credibility.
Compensation
Compensation may be adjusted depending on work location.
For Seattle/NYC/California based hires - Estimated annual salary of: $172,000 - $215,000
For SF/Bay Area based hires - Estimated annual salary of: $179,000 - $224,000
For Lisbon based hires - Estimated annual salary of: €68,000 - €85,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a disciplined, highly autonomous Middle Next.js Developer to build and ship product features for one of our core D2C subscription products. You will own features end to end across a TypeScript monorepo — a Next.js App Router client, a Fastify + Payload CMS API on PostgreSQL, and Cloudflare Workers at the edge — from the moment you receive a task, through breaking it down, estimating, implementing, testing, and observability, to a clean release to production and confirmation that it works for real users.
This is a hands-on engineering role suited for someone who treats production as the standard, not the finish line. Half-tested code, silent failures, and unverified AI-generated output are not acceptable. The codebase is convention-heavy — a layered Feature-Sliced Design structure with strict import rules — and you are expected to work inside those conventions rather than around them. You are accountable for every task you take on and for every area of the product you touch: if it breaks, regresses, or stays half-finished, that is yours to see through. We expect maximum autonomy and real involvement in the product — you work independently within a sprint, communicate risks before they become blockers, and escalate architectural decisions to senior engineers rather than guessing.
KEY RESPONSIBILITIES
FEATURE DEVELOPMENT
- Build features across the Next.js client and the Fastify + Payload CMS backend according to product requirements
- Write code that follows the team's Feature-Sliced Design layering, naming, and import conventions
- Ship changes behind feature flags and A/B experiments, fully localized across every supported locale
- Integrate third-party providers — billing, email/CRM, analytics — over REST APIs and webhooks
QUALITY & RELIABILITY
- Cover functionality with unit, integration, and e2e tests at the level the team expects
- Run a thorough self-review before code review, and review teammates' code with the same rigour
- Fix bugs and perform root-cause analysis for recurring issues
- Optimize page and endpoint performance — rendering and caching strategy, database queries, bundle size
SECURITY & OBSERVABILITY
- Apply secure development practices: schema validation, access control, safe handling of secrets
- Follow observability practices — structured logging, metrics, and alerts — using existing tooling
COLLABORATION
- Break down, estimate, and ship your own tasks to production within the sprint — and stay accountable for them after release
- Own the areas of the product you work in: their stability, performance, and follow-up fixes
- Surface requirement clarifications, estimate changes, and risks early and in writing
- Escalate complex architectural decisions and critical risks to senior engineers
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 2+ years of commercial React experience, including 1+ year with Next.js (App Router, Server Components, route handlers, rendering and caching strategies) and solid TypeScript
- Node.js backend experience on a typed HTTP framework (Fastify, Nest, or Express) with PostgreSQL — REST API design, schema migrations, integrations over REST and webhooks (signature verification, idempotency, retries) — plus a working understanding of HTTP/REST, auth mechanisms, and web security fundamentals
- Hands-on with the modern client stack: TanStack Query, Zustand, React Hook Form + Zod, Tailwind CSS, and a React component library such as HeroUI, MUI, or shadcn/ui
- Experience with a code-first headless CMS on PostgreSQL (Payload, Strapi, Directus, or equivalent) — collections, access control, generated types, migrations
- Testing and delivery discipline: e2e tests (Cypress or Playwright) and unit/integration tests (Vitest or Jest), Git flow, code review, working with CI
- Daily use of AI development tools (Claude Code or equivalents), including configuring them for a project — context, instructions, rules, MCP/integrations — with full ownership of the quality, security, and correctness of generated code
- English — B1+
LEADERSHIP ATTRIBUTES
- Owns the outcome — takes a task from requirement to production without waiting to be pushed, and stays accountable for the result and the area it touches
- Maximally autonomous and involved — needs a goal, not step-by-step instructions, and cares how the product performs, not just whether the ticket is closed
- Verifies before trusting — treats AI output, third-party responses, and your own code as unproven until tested
- Structured communicator — surfaces risks, blockers, and estimate changes early, in writing, in a remote team
- Knows the edge of their scope — escalates architectural and security decisions instead of improvising them
- Learns from incidents — fixes the root cause, not just the symptom
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sales Development Representative.
About the job
This position is needed to grow and develop the pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.
Responsibilities
In this role, you’ll:
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Growth-oriented and ready to build toward future leadership or customer-facing roles
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
Comfortable with change and energized by a fast-moving environment
Enjoy variety and creativity in your day-to-day workflow
Have a demonstrated ability to navigate challenges with resilience
Embrace responsibility and enjoy partnering with Account Executives as part of a team
Desired:
1+ year of customer-facing experience (but not required!)
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hour - $32.19/hour.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hour- $33.98/hour.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hour - $35-77/hour.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Limassol, Cyprus
RequirementsRetention & Lifecycle Marketing: 5+ years of experience designing activation, retention, reactivation, and win-back strategies to drive user engagement.CRM & Communication Channels: Strong track record in managing email, push notifications, in-app messages, SMS, messengers, and chatbot campaigns.Data-Driven Approach: Ability to analyze user journeys, identify friction points, formulate hypotheses, and validate initiatives with measurable metrics.Segmentation & A/B Testing: Experience in user segmentation, running A/B tests, and using control groups/uplift analysis to optimize performance.Campaign & Loyalty Mechanics: Expertise in designing bonus, loyalty, and incentive campaigns with a clear focus on incremental impact and costs.Stakeholder Management: Proven ability to collaborate with Product, Analytics, CRM, Marketing, and Dev teams using data-backed business cases.AI & Automation Tools: Hands-on experience with AI-powered marketing solutions and advanced CRM automation platforms to drive personalization.ResponsibilitiesStrategy Execution: Develop and run activation, retention, reactivation, and win-back strategies to drive user engagement and frequency.Lifecycle Journey Design: Build and optimize end-to-end user journeys (onboarding, churn prevention, reactivation) to boost core retention metrics.Multi-Channel CRM: Manage and automate personalized communications via email, push notifications, in-app messages, SMS, and chatbots.Experimentation & A/B Testing: Formulate hypotheses and run A/B tests with control groups and uplift analysis to validate growth initiatives.Campaign & Team Leadership: Lead bonus/loyalty campaigns, coordinate with Product teams, ensure Responsible Gaming compliance, and manage a small team.We OfferHigh salary (plus performance bonuses and salary revision);Work schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00;24-days holiday leave;First line seaview from your office;Corporate English and Greek lessons;GYM and SPA in the office;Corporate meals;Eventful corporate life;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
Location: Worldwide
About the role
We are looking for a Junior Analyst to join our Integrated Risk Management team and focus on market and macro research.
Integrated Risk Management (IRM) is Plata’s second line of defense: we own the company’s risk profile end to end (credit, liquidity, FX and strategic risk) and give management independent advice on how to grow without losing control of it. Part of that is seeing what happens in the market before it reaches our portfolio.
You will follow how Mexico’s economy and consumer-lending market are moving, and study how banks and fintechs in Mexico and other markets make money: their business models, unit economics, growth and credit quality. Your work will feed the monthly risk review for senior management and our capital, liquidity and business-plan scenarios.
Previous work experience is optional. We welcome economics graduates who understand how economies, companies and banks work, are curious, and can turn research into clear conclusions.
Challenges that await you:
Prepare the monthly market overview and the quarterly competitor benchmark for senior management: growth, asset quality and profitability of banks and fintechs, based on regulatory data (e.g., CNBV) and company reports
Track Mexico’s macroeconomy and household debt (Banxico rates, inflation, FX, employment, consumer credit) and help turn it into inputs for our capital, liquidity and business-plan scenarios
Run deep dives on banks and fintechs in Mexico, Colombia and other markets at the request of senior management: business model, unit economics, revenue sources, risk profile
Estimate market sizes and assess how attractive a market or segment is
Collect, clean and reconcile financial statements and regulatory data: catch restatements, series breaks and stale figures, and explain what changed and why
Turn findings into concise slides and memos in English
What makes you a great fit:
Education in economics or finance (macroeconomics, corporate finance, banking or a related field) from a strong university
Solid understanding of how economies, companies, and banks operate: what drives revenue, costs, and risk
Ability to read financial statements and work with key metrics such as growth, margins, cost of risk, NPL ratio, and ROE
Confident Excel skills
Structured thinking and clear, literate writing: you can build a storyline and a clean slide
B2 or higher English level: most of our materials are in English
Independence and self-organization: the team works remotely, so you plan your own work, deliver on time, and ask for help early
Attention to detail: you check sources, dates, and numbers before drawing conclusions
Your bonus skills:
Internships or experience in macro, equity or industry research (e.g. a bank’s research department) or a similar analytical role
Reading knowledge of Spanish: many sources are in Spanish
SQL or Python, or hands-on use of AI assistants (e.g., Claude, ChatGPT) for research and analysis
Up to 2 years of analytical experience
Our ways of working
:
Innovative Spirit:
a commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Georgia with assistance for the employee and their family
Flexible work
from one of our offices or remotely within time zones from GMT-2 to GMT+5
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: Bulgaria
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
Project Tech Stack
.NET, C#, MS SQL Server (T-SQL), Angular (preferably v18+), CSS, Web Services, REST APIs, Azure, CI/CD pipelines, and DevOps workflows, Visual Studio
What You’ll Do
Participate in services design and design review
Participate in implementing frontend services using Angular v.18, and CSS
Work with database queries (T-SQL)
Provide API exposure and management: create backend microservices used by front-end clients
Make services cloud-ready as a part of a large product migration to the cloud (Azure)
Work with security and data protection -> access/security/privacy
Implement custom business logic in back-end services (.NET)
Integration with other solution components and 3rd party business applications and servers
What You Bring
Extensive hands-on professional experience with C#/ .NET
Experience with relational databases
Knowledge of Angular, JavaScript
Professional experience with Web Services, REST APIs
Experience in service-oriented architecture and design patterns
Hands-on knowledge of the Microsoft Azure platform
Knowledge of CI/CD principles
Demonstrated ability to give estimates for new features based on minimal requirements/specifications, to prioritize and break down work into milestones and sprints
English level
Upper-intermediate and higher
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Amsterdam
BUILD WITH US
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies use Mollie to get paid, manage money and grow, with products designed to be simple, scalable, and dependable. With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions. We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of. Sound like your kind of place? Let's build together.
YOUR IMPACT
The Planning & Analysis domain empowers the organisation with accurate, granular insights and drives proactive decision making that stays aligned with our growth plans and cost envelope.
This role is fundamental in connecting long term workforce strategy to daily execution. You will translate hiring, attrition and spend signals into clear guidance for the People & Places (P&P) team, talent acquisition and the business leaders they support.
You will be the trusted business partner and numbers person for P&P leadership, helping them prioritise where to focus and how to measure success.
WHAT YOU'LL SHIP
- Own how Mollie tracks, measures and forecasts headcount, including the headcount model, hiring plan, attrition and open role view, and the link between headcount and budget.
- Lead the analytical response to our most important workforce questions, such as sizing hiring needs, stress testing plan assumptions, and building the case for new teams and locations.
- Build and own models that break headcount and people cost down into their key drivers (hiring pace, attrition, mix, seniority, location), giving P&P and senior leaders the visibility to prioritise and act with confidence.
- Walk P&P through the trends in people data and the story behind them, including spend and other relevant metrics such as People OPEX, Places costs and vendor spend.
- Own the people and headcount view end to end in our monthly business reviews and in the annual planning cycle.
WHAT YOU'LL BRING
- 3 to 5 years of experience in FP&A, workforce planning or people analytics, ideally within a high growth fintech, tech or payments company. Your academic background is in a quantitative or business field.
- You are very comfortable using AI tooling in your daily work, and this is a must. You use it to accelerate your output, pressure test your thinking, automate recurring work and remove the grunt work that gets in the way of insight.
- Strong modelling skills in Google Sheets or Excel, and familiarity with HRIS and data visualisation tools (HiBob, Workday, Omni or similar). You can reason about headcount, attrition, cost per head and hiring funnel metrics without the concepts needing to be explained.
- Experience with Pigment, our planning tool, or with a comparable planning platform (Anaplan, Adaptive, or similar).
- You are action oriented by nature. Your analysis does not stop at describing what happened. You formulate a recommendation and stand behind it.
- You handle sensitive people data with discretion and good judgement.
GROW YOUR WAY
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
UNLOCK YOUR FULL POTENTIAL AND JOIN US TO ELIMINATE FINANCIAL BUREAUCRACY
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI AT MOLLIE
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Bangalore
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Advanced Customer Engineer-Level 1 provides the second level of expertise and service to ensure all the Reltio customers get the best possible experience. This position requires an understanding of the Reltio application stack from the front end to the database layers and analysis of break-fix cases and the ability to efficiently investigate and resolve complex issues.
Job Duties and Responsibilities:
Develop and implement algorithms/techniques for solving problems in a high-volume and high-availability environment.
Take complete ownership of knowledge of Reltio Platform features, components, and integrations.
Build and implement scalable and accurate monitoring and metric tools and frameworks.
Analyze customer needs and software requirements to determine configuration accuracy in solving issues and incidents.
Provide quality technical support assistance, resulting in high customer satisfaction.
Monitor performance, stability, and consistency of the Platform to facilitate the delivery of well-rounded decision-making in connection with product development and delivery.
Resolve customer technical issues through collaboration, reproduction, UI/API/performance debugging, and troubleshooting.
Remain abreast of technological advancements to identify cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing obstacles.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Learn and keep up-to-date on the latest product functionality, dependencies, underlying architecture, and their operational impact.
Gain an understanding of MDM, NoSQL, Data structures, Service architecture, and System design through documentation.
Collaborate with support, product management, and core engineering team members to obtain information on project limitations, capabilities, performance requirements, and interfaces.
Represent Reltio in Customer meetings as an Engineering expert to provide clear and deep knowledge of customer issues and impacts.
Share and develop best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base.
Identify opportunities for continuous improvements to Reltio cloud-based platforms (AWS, CGP, and Azure).
Participate in a 24x7 on-call rotation and provide after-hours support for critical customer and platform issues.
Respond to high-priority incidents within established service level objectives.
Support weekend shifts or /on a rotational and/or business-required basis.
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor of Science degree in computer science or equivalent with 5+ years of experience.
2+ years developing on large-scale enterprise systems.
Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
Understanding of API design principles, authentication mechanisms, and integration.
Knowledge of web UI development with JavaScript frameworks.
Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology.
Experience with NoSQL databases and distributed indexes.
Understanding of performance and profiling techniques of complex systems.
Hands-on analytical and troubleshooting skills.
2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud.
2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, Reltio Cloud.
2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud.
1 year of experience in using version-controlling software including Bitbucket, VSS, SVN for storing and promoting the code.
Skills That Are Nice to Have:
Bachelor of Science degree in computer science or equivalent experience.
Object oriented programming and designs, Data Structures and Algorithms.
Experience in data management, master data management, analytics, and big data platforms and technologies.
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Workplace: office
Обязанности
Проведение автоматизированного и ручного тестирования на проникновение внутренних и внешних сервисов (внутренний контур/инфраструктурные уязвимости, Web, API, сетевые сегменты)
Выполнение аудита безопасности облачной платформы (OpenStack) и контейнерных сред (Kubernetes).
Разработка proof-of-concept (PoC) эксплуатации уязвимостей для демонстрации рисков бизнес-подразделениям
Участие в red team exercises — симуляция действий реальных злоумышленников с фокусом на критические активы компании
Разработка и поддержка скриптов автоматизации (Python, Go, Bash) для оркестрации сканеров безопасности (Burp Suite Enterprise, Nessus, Trivy, Semgrep) и обработки их результатов.
Аудит и hardening Kubernetes-кластеров: настройка RBAC, Network Policies, Pod Security Standards/OPA Gatekeeper, ограничение привилегированных контейнеров. Сканирование образов контейнеров на уязвимости (CVE) и небезопасные конфигурации до развертывания в production; настройка политик admission controllers
Управление уязвимостями (Vulnerability Management) как внутренний сервис
Взаимодействие с SOC/Blue Team для передачи индикаторов компрометации (IoC) и уточнения деталей инцидентов, выявленных в ходе пентестов
Условия работы
Удобный офис с парковкой на м. «Волгоградский проспект» / МЦД «Калитники», гибридный график/удаленка;
График работы: 5/2, с 9:00 до 18:15 (в пятницу — до 17:00);
Возможность обучаться и сертифицироваться за счёт компании: внешние тренинги и семинары по профессиональным тематикам, отраслевые конференции, программа развития управленческих навыков, очные мастер-классы, платформы онлайн-образования и многое другое;
Развитую систему компенсаций и льгот;
Широкий пакет ДМС (включая выезд за рубеж и стоматологию);
Страхование жизни и здоровья;
Скидки в магазинах сети Х5 («Пятёрочка», «Перекрёсток»);
Программу привилегий Prime-zone (скидки на товары и услуги и специальные предложения от компаний-партнёров);
Материальную помощь сотрудникам, попавшим в сложную жизненную ситуацию;
Оформление по ТК РФ с официальной заработной платой.
Профессиональные навыки
Опыт работы с инструментами (Kali Linux/Parrot Security, Burp Suite, Metasploit, Nmap)
Уверенное владение Python/Bash для автоматизации
Понимание архитектуры K8s (etcd, kube-apiserver, CNI)
Способность балансировать между «breaking» и «building» — не только находить уязвимости, но и помогать их закрыть
Клиентоориентированность при работе с внутренними заказчиками
Самостоятельность в решении задач средней сложности с эскалацией сложных кейсов к Senior/Lead
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT RAMP LABS
Ramp Labs is Ramp's AI research group. We post-train models on finance work, build the environments and evals they learn from, and ship them into the products 70,000+ companies use to move money. We think the defensible part of an AI product is the loop: proprietary environments, evals that track what customers care about, and models trained against both.
ABOUT THE ROLE
Every model decision at Ramp Labs runs through a benchmark. Which model to route to. Whether a post-training run worked. Whether an agent is ready to post a corrective journal entry to a customer's ledger without a human in the loop.
You'll own Ramp's benchmarking effort. You'll turn real finance work (expense policy review, invoice coding, month-end close, spreadsheet Q&A) into benchmarks and RL environments, build the graders, and tell the team what is actually improving.
WHAT YOU’LL DO
- Build benchmarks from real workflows: turn agent traces, customer edge cases and expert labels into versioned benchmark suites for long-horizon agents that run for hours across tools and systems, plus tool use, multi-step reasoning and financial judgment
- Own the benchmarking effort: decide what we measure, run benchmark suites across models and agent versions, and report results the team makes decisions on
- Design graders: rubrics, programmatic checks and llm-as-judge, calibrated against human agreement, with a clear view of where each one breaks
- Close the loop with post-training: turn evals into reward functions and RL environments, and catch reward hacking and contamination before they ship
- Publish external benchmarks and write-ups on how models perform at real finance work
WHAT YOU NEED
- Hands-on experience building LLM benchmarks or evals that people used to make real decisions
- Strong Python and software engineering; your eval code is reproducible and fast
- Statistical judgment: variance, confidence intervals, sample size, inter-rater agreement, and knowing when a delta is noise
- Working knowledge of post-training (SFT, RL with verifiable rewards) and how evals feed into it
- Comfort with SQL and large datasets; you'll work directly from production traces
- Taste for what is worth measuring
NICE-TO-HAVE
- Industry experience on an eval, benchmarking or post-training team
- Built RL environments or verifiers for agentic tasks
- Published benchmark or evaluation research (NeurIPS Datasets & Benchmarks, ICML, ACL)
- Built or contributed to eval frameworks (verifiers, lm-evaluation-harness, HELM or similar)
- Familiarity with accounting, finance or other expert-domain work
- Public work we can look at: a benchmark, an eval suite, a failure-analysis write-up
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - India
Partner Operations Manager
Remote (India), with strong overlap with US business hours
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a:
Senior Partner Operations Manager.
About the Role
Backblaze sells through resellers, OEM/ISV and technology partners, and service providers. The systems behind that (Salesforce, the partner platform, deal registration, tiering, MDF) are only partly built. You will own them and build the rest and assist with setting up the enablement program.
You will be the person leadership trusts when they ask, "Is this pipeline number real?" You will also shape how the partner program runs day to day and how it should run next year. You report to the Head of Partner Operations and Enablement and work closely with the Head of Channel & Partnerships.
What You'll Own
Partner data and attribution
Be the source of truth for partner-related Salesforce data: accounts, opportunities, and sourced vs. influenced attribution.
Define the attribution rules, document them, and enforce them. Resolve conflicts before they reach a forecast call.
Establish and maintain partner data governance standards, including partner classification, account hierarchies, lifecycle stages, ownership assignments, and consistent reporting across Salesforce and the partner platform.
Build the dashboards partner leadership and the field use to run the business, not just view it.
Program mechanics, built to scale
Run deal registration end to end, including intake, validation, conflict resolution, and approval, with clear SLAs.
Manage partner application intake, qualification workflows, approvals, enrollment, agreements, and activation tracking across partner segments. Identify bottlenecks and improve time-to-onboard and time-to-first-revenue.
Help establish the partner enablement function. Stand up the foundations (onboarding paths, certification tracks, a central asset library, and enablement tracking in the partner platform) and measure adoption and time-to-first-deal so enablement ties to partner outcomes.
Run tiering, onboarding, certification, and MDF from request to reconciliation. Measure MDF return on investment and report what's working.
Replace manual steps with Salesforce flows and platform workflows wherever you can.
Commercial operations and partner support
Operationalize partner discount structures, SKUs, quoting, distribution transactions, incentives, and partner compensation or credit reconciliation.
Establish and manage partner operations support processes, including intake, escalation, issue tracking, resolution SLAs, and coordination with internal teams to resolve registration, billing, access, and program-related issues.
Partner platform and migration
Own day-to-day administration of the partner platform (Impartner or its successor): access, workflows, and Salesforce sync.
Be the operational lead on the platform migration, working with IT and RevOps on requirements, data mapping, testing, cutover, and reconciliation.
Insight and business reviews
Build the recurring reporting for internal reviews and partner QBRs, including scorecards, pipeline status, and program health.
Track program KPIs, call out trends, and bring recommendations to the Head of Partner Operations and Enablement. We expect a point of view, not just a report.
The Right Fit
Required
5-8 years in partner, sales, or revenue operations, supporting a channel or partner program.
Advanced Salesforce skills: reports, dashboards, flows, and data hygiene. Admin certification is not required.
Hands-on experience running deal registration, tiering, onboarding, or MDF.
Proven ability to fix root causes in data rather than patch symptoms.
Comfort working across several partner types and stakeholder groups at once.
Clear written English. You will write process docs, explain data decisions, and push back on bad inputs.
Strongly Preferred
Experience with a PRM platforms and with a platform migration or systems consolidation.
Experience working US hours from outside the US.
Background at a cloud infrastructure, storage, or technical B2B company.
This Role Is Not For You If
You want a mature, finished program to maintain. Here you shape the systems as you go.
You need one partner segment to specialize in. This role covers all of them by design.
You're not comfortable saying "this data is wrong" and then fixing it yourself.
Logistics
Remote (India). Must maintain strong overlap with US business hours.
Reports to: Head of Partner Operations and Enablement
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
Location: London, UK
We are looking for a Senior Python Engineer who writes production code every day. You will build new components and refactor business-built tools into well-engineered applications. You will work directly with portfolio managers to understand how the tools are used and what must not break. This is a 100% hands-on role, not an advisory or architectural role.
This is a hybrid position requiring onsite presence at the client’s London office three days per week.
Duration: 12+ months
Design, develop, and maintain production-grade Python applications and APIs.
Refactor and modernize Python/Excel tools built by business teams by adding tests, structure, security, and observability.
Work directly with portfolio managers and front-office users to clarify requirements and validate results.
Build data-intensive and analytics features using SQL and cloud data platforms.
Contribute to CI/CD, automated testing, and code reviews.
Apply AI-assisted development practices where they improve speed and quality.
5+ years of hands-on experience in production Python development. Python is the main language in your current role.
ETF or investment front-office experience (asset management, investment banking, or capital markets). At a minimum, you have worked directly with portfolio managers or traders.
Experience modernizing legacy or business-built applications.
Strong SQL skills and experience with cloud platforms (AWS preferred).
Experience with API design and integration, automated testing, CI/CD, and Git.
Ability to gather requirements directly from business users and communicate clearly with non-technical stakeholders.
Ability and willingness to work on-site at the client’s London office three days per week.
Experience with fixed-income ETFs, portfolio management, or investment analytics.
Experience with Aladdin, BNY, or comparable investment platforms.
Experience with Snowflake, Redshift, Databricks, or BigQuery.
Experience with AI-enabled development, agentic workflows, or AI-assisted SDLC.
seniorLondon, UK; This is a hybrid position requiring onsite presence at the client’s London office three days per week
Location: Milan, Italy; Brescia, Italy; Bergamo, Italy; Italy; Como, Italy; Varese, Italy
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an
Account Manager
, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in Lombardy, Italy.
Job Responsibilities:
Expand and consolidate presence in the assigned territory;
Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
Collaborate with the sales team to identify and grow opportunities within the territory;
Follow-up with existing and new partners in order to provide system training;
Position the brand within the travel trade through ongoing product presentations and networking events;
Address incident issues, ensuring partners support;
Payments control: oversee and ensure accuracy in transaction processing;
Spend approximately 40%-50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Maximize and develop API deals with the potential and existing partners.
Requirements
Relevant Experience.
Minimum of 3 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies. Experience within the travel, IT, or e-commerce industries would be a plus;
Language knowledge
. Fluent in Italian and Intermediate English;
Location:
Lombardy, Italy
Travel Requirements.
Up to 40%-50% of travel time may be required;
Car
is mandatory for business trips;
Analytical Skills.
Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards;
Personal Skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
International Mindset.
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Competence in API technology deals is a plus.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: London, United Kingdom
Company:
At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.
Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.
Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.
Job Description:
To support our growing global Digital Cinema team and increase our 24/7 capabilities, the role of Digital Cinema QC Operator will have the following primary responsibilities: QC of Digital Cinema Packages in all formats including 2D, 3D, HFR, HDR, immersive audio, subtitles and accessibility.
The successful candidate will be required to accurately schedule their own work on the night shift role and work closely with other members of the Digital Cinema night shift team to ensure production standards are maintained and output is handed over appropriately to the next shift.
Other responsibilities will include involvement in testing of tools and applications, handling associated data entry related to work orders, working with other departments and providing regular feedback to the Project Team, Mastering, GFX, Subtitling and Content Services.
The ideal candidate will be expected to have QC experience and a basic understanding of the technical aspects of various content specifications. They will be highly motivated, possess a flexible attitude and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.
The role will be supported with training for theatrical QC and Digital Cinema workflows.
Working Hours : 37.5hrs night shift on premises - 7-day fortnight shift pattern
Responsibilities:
Theatrical QC of Digital Cinema Packages (DCP)
Creation and completion of QC reports composing a clear description of defects and to include proper details for further troubleshooting by the Digital Cinema team
Active participation in troubleshooting and root cause analysis of any QC rejections
Client-attended theatrical QC sessions as and when required
QC of ProRes and downstream formats
Other related tasks as assigned to fulfill responsibilities
Requirements
Technical skills and basic knowledge of industry standard tools and technologies in QC and digital media
Basic knowledge of image, audio and subtitle digital file formats
Familiarity and working knowledge of Digital Cinema theatrical equipment is a plus
Basic knowledge of aspect ratios, video and audio codecs, colourspace, compression and other characteristics associated with media is a plus
Experience in DCP and IMF mastering processes is a plus
Problem solver with creative and innovative approach with ability to think out of the box
Excellent communication skills
Ability to prioritize, manage orders and work well under pressure to achieve deadlines whilst producing high quality work
Detail orientated with strong organizational skills
Ability to work on own initiative and be a good team player
Ability and willingness to learn new methods, procedures, or techniques and take on new tasks
Passionate about quality, customer experience and customer service excellence
Experience:
Minimum 1-2 years of content QC experience, Digital Cinema QC experience is a plus
Minimum 1-2 years of experience in Post Production environment
Education:
Bachelor’s Degree from an accredited College/University or equivalent professional experience.
Location: London, United Kingdom
About the company:
At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.
Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.
Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.
About the job:
To support our growing global Digital Cinema team, the Digital Cinema QC Operator will have the following primary responsibilities: QC of Digital Cinema Packages in all formats including 2D, 3D, HFR, HDR, immersive audio, subtitles and accessibility.
Other responsibilities will include involvement in testing of tools and applications, handling associated data entry related to work orders, working with other departments and providing regular feedback to the Project Team, Mastering, GFX, Subtitling and Content Services.
The ideal candidate will be expected to have QC experience (theatrical preferred) and a basic understanding of the technical aspects of various content specifications. They will be highly motivated, possess a flexible attitude and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.
The role will be supported with full training for theatrical QC and Digital Cinema workflows.
Working Hours : 37.5hrs on 7-day fortnight shift on premises (after period of training Monday-Friday)
Responsibilities:
Theatrical QC of Digital Cinema Packages (DCP)
Creation and completion of QC reports composing a clear description of defects and to include proper details for further troubleshooting by the Digital Cinema team
Active participation in troubleshooting and root cause analysis of any QC rejections
Client-attended theatrical QC sessions as and when required
Other related tasks as assigned to fulfill responsibilities
Requirements
Technical skills and basic knowledge of industry standard tools and technologies in QC and digital media
Basic knowledge of image, audio and subtitle digital file formats
Familiarity and working knowledge of Digital Cinema theatrical equipment is a plus
Basic knowledge of aspect ratios, video and audio codecs, colourspace, compression and other characteristics associated with media is a plus
Experience in DCP and IMF mastering processes is a plus
Problem solver with creative and innovative approach with ability to think out of the box
Excellent communication skills
Ability to prioritize, manage orders and work well under pressure to achieve deadlines whilst producing high quality work
Detail orientated with strong organizational skills
Ability to work on own initiative and be a good team player
Ability and willingness to learn new methods, procedures, or techniques and take on new tasks
Passionate about quality, customer experience and customer service excellence
Experience:
Minimum 1-2 years of content QC experience, Digital Cinema QC experience is a plus
Minimum 1-2 years of experience in Post Production environment
Education:
Bachelor’s Degree from an accredited College/University or equivalent professional experience.
Benefits
Supplementary healthcare plan
Robust pension plan
Life assurance
Location: Philippines; India
We are looking for an Operations & Excellence Associate to support the delivery of high-quality, seamless mental health care experiences across our user and provider ecosystem.
This role sits at the intersection of operations, service excellence, and care navigation/coordination. The ideal candidate is highly organised, empathetic, operationally reliable, and comfortable managing communication across multiple channels including email, chat, and calls.
You will play a key role in ensuring smooth day-to-day operations, timely support resolution, provider coordination, session management, and overall service quality while contributing to continuous operational improvements.
User & Provider Support
Manage and respond to user and provider queries across email, chat, and calls within defined SLAs
Support session management processes including bookings, rescheduling, cancellations, and escalations
Coordinate closely with internal teams to ensure timely issue resolution and seamless care delivery
Provide high-touch support for sensitive or complex operational cases where required
Ensure accurate documentation and updates across operational systems and trackers
Care Excellence & Service Quality
Deliver a positive and empathetic experience across all user and provider touchpoints
Identify operational gaps, recurring concerns, and service risks proactively
Support escalation management and service recovery efforts
Maintain quality standards and adherence to SOPs across operational workflows
Assist in monitoring provider compliance, responsiveness, and operational performance
Operations & Coordination
Support day-to-day operational workflows and cross-functional coordination
Assist with maintaining trackers, dashboards, operational reports, and process documentation
Contribute to operational improvement initiatives and automation opportunities
Ensure operational data and records remain accurate and up to date
Support implementation of new workflows, services, or operational processes
Communication & Stakeholder Management
Communicate professionally and clearly with users, providers, and internal stakeholders
Handle calls confidently while maintaining empathy and professionalism
Collaborate effectively with Care Operations, Clinical, Product, and Commercial teams
Escalate risks, blockers, or urgent concerns in a timely manner
Requirements
Bachelor’s degree with min 1 year of relevant experience in operations, customer support, healthcare, or related fields
Strong verbal and written communication skills
Comfortable handling communication across email, chat, and calls
Strong organisational and multitasking abilities
Ability to work in a fast-paced and high-volume environment
High level of empathy, professionalism, and attention to detail
Comfortable working flexible shifts, including weekends, public holidays, or rotational schedules where required
Proficiency in Google Workspace and operational tools/platforms like FreshDesk/ Zendesk
Good to have:
Experience in healthcare, mental health, wellness, customer support, or operations environments
Familiarity with SLA-driven operations and escalation management
Process-oriented mindset with interest in operational excellence and automation
Strong ownership and problem-solving approach
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
seniorГеография найма не уточнена
УдалённоseniorUkraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
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