Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The OFCI Equipment Procurement Manager-- Data Centers is responsible for supporting the technical and commercial procurement of
Owner-Furnished, Contractor-Installed (OFCI)
equipment for mission-critical data center facilities. The role ensures that long-lead, high-reliability power and cooling equipment meets stringent performance, redundancy, and availability requirements while aligning procurement schedules with construction, commissioning, and go-live milestones.
Your responsibilities will include:
Technical Scope & Engineering Coordination
Support
OFCI equipment scope in collaboration with data center design, engineering, and construction teams
Review and validate technical specifications, single-line diagrams, layouts, and equipment datasheets with data center design, engineering, and construction teams
Ensure compliance with data center design criteria (Tier levels, redundancy, fault tolerance, uptime targets)
Support the OFCI Procurement Manager technical clarifications, deviations, and vendor compliance matrices
Vendor Selection & Technical Procurement
Issue RFQs/RFPs for critical data center infrastructure equipment
Support the OFCI Procurement Manager with
technical and commercial bid evaluations with engineering stakeholders
Conduct vendor technical interviews and design alignment workshops
Negotiate contracts covering performance guarantees, availability, FAT requirements, delivery milestones, and warranties
Critical Equipment Oversight
Support procurement and delivery of long-lead, mission-critical equipment, including:
Electrical
:
generators, medium- and low-voltage switchgear, transformers, UPS systems, PDUs, busways
Mechanical
:
chillers, cooling towers, CRAH/CRAC units, pumps, heat exchangers
Controls & Monitoring
:
BMS, EPMS, SCADA, protection and control systems
Manufacturing, FAT & Quality Control
Monitor vendor engineering, manufacturing, and testing schedules
Review vendor drawings, protection studies, and control logic
Coordinate and participate in FATs, integrated systems testing (where applicable), and inspections
Manage non-conformances, corrective
actions, and technical change control
Logistics, Site Delivery & Installation Readiness
Support
logistics strategies for oversized and critical equipment
Coordina
te international shipping, customs clearance, and just-in-time delivery
Ensure equipment preservation, storage, and environmental controls on site
Support installation
readiness reviews and contractor handover
Schedule, Risk & Interface Management
Track long-lead items and procurement activities on the project critical path
Identify and mitigate risks related to capacity, lead times, factory constraints, and supply chain disruptions
Coordinate interfaces between OFCI equipment and contractor-installed systems
Provide detailed procurement and risk reporting
to project leadership
Documentation, Commissioning & Handover
Ensure completeness and accuracy of as-built documentation, O&M manuals, and warranties
Support commissioning, IST, and turnover to operations teams
Close out OFCI packages in accordance with
data center operational requirements
We expect you to have:
Bachelor's degree in a relevant field of study, (i.e. Construction Management, Engineering, Business, Supply Chain Management, Project Management, etc.) or equivalent combination of experience and technical training.
5
+ years of experience in technical procurement or engineering for data centers or mission-critical facilities
Proven experience procuring long-lead, high-reliability OFCI equipment
Strong understanding of critical power and cooling systems
Experience with FATs, commissioning, and contractor coordination
It will be an added bonus if you have:
Hyperscale or colocation data center experience
Knowledge of Uptime Institute Tier standards or equivalent reliability frameworks
Familiarity with IEC, IEEE, NFPA, NEC, ASHRAE, and local codes
Competencies:
Technical bid evaluation and compliance management
Critical equipment vendor management
Manufacturing and quality oversight
Schedule and risk control for long-lead items
Strong cross-functional communication
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Barcelona
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
You'll join the Issuing Operations team in London and own the technical side of card issuing deals from first conversation to go-live. Pre-sale, you're front and centre: positioning our issuing platform, building custom card program flows, live demos, and POCs, and winning over the prospect's engineers, product leads, and payments architects while your Account Executive drives the commercial thread. Once the deal is ready, the weight shifts: our Implementation Engineers lead the build and you stay close, ensuring your issuing card program survives contact with reality.
You'll work on a modern, fast-moving platform alongside passionate payments experts across commercial and operations teams.
People who do well here are curious by default: they pull threads, teach themselves what the job needs next, and thrive in fast-paced commercial environments where they act before anyone asks. If that's how you work, you'll like it here.
WHAT YOU WILL BE DOING
- Drive Technical Deal Execution: Partner closely with Sales and Account Managers and the broader Issuing Operations team in high-velocity, high-stakes commercial environments to position Checkout.com http://Checkout.com’s card issuing platform, winning complex, multi-product deals.
- Architect Card Issuing Solutions: Understand client requirements across card issuing (virtual and physical cards, funding approaches, balance management, interchange economics as examples) and map them to our APIs and operational workflows to create robust solution designs.
- Build & Demonstrate: Run live technical demos, create POCs, and customise technical presentations for developer, operational, and executive audiences alike.
- Provide Issuing Domain Leadership: Act as an expert on Card Issuing, Program Management, Authorisation & Settlement streams, Network Tokenisation, 3DS, Fraud/Risk Controls, and card program operations.
- Lead Client Technical Interactions: Lead all technical discussions, from discovery calls and architecture workshops to operational readiness sessions, from first contact through go-live, collaborating closely with Implementation Engineers.
- Support Complex Procurement (RFPs/RFIs): Support the BID management team on technical, operational, security, and card program design queries in RFP and RFI responses.
- Voice of the Customer & Operational Feedback: Feed real-world program manager and developer feedback back to Product, Engineering, and Issuing Operations to champion card issuing feature enhancements and process improvements.
- Industry & Technical Mastery: Maintain deep expertise on Checkout.com http://Checkout.com’s issuing platform and stay ahead of evolving card scheme rules, issuing infrastructure, and European payment regulations.
- Full Lifecycle Technical Ownership: Equally comfortable wearing the hat of a pre-sales Solutions Engineer to win complex deals, and driving post-launch technical support, operational health, and incident resolution in production environments, fully owning the 360-degree client relationship from initial discovery through long-term delivery.
ABOUT YOU
EXPERIENCE
- 5+ years in a high-velocity, client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager) at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company.
- Proven track record operating directly in fast-paced commercial environments, managing competing deal priorities, and driving commercial momentum alongside sales and operations teams.
- Mandatory UK & EEA Issuing Experience: Hands-on experience designing, launching, or supporting virtual and physical card programs within the UK and EEA regulatory and scheme landscapes.
- Issuing Domain Knowledge: Expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance (Visa/Mastercard).
- Payment Foundations: Strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, Strong Customer Authentication (SCA), and fraud engine mechanics.
TECHNICAL SKILLS
- Coding Ability: You can code and are comfortable with web technologies. Proficiency in at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java, .NET, Go).
- API & Debugging Mastery: Expert in API-based integrations (REST/JSON, Postman, Webhooks); able to build, reproduce, isolate, and explain technical issues using logs, API responses, and test environments.
HOW YOU WORK
- Exceptional Communicator: Clear written and verbal English; equally at home pitching to CTOs and lead architects as you are detailing unit economics and operational flows to CFOs, Operations leads, and C-level stakeholders.
- Commercially Minded: You talk interchange, authorization rates, card program economics, and revenue impact, not just API endpoints, and proactively push opportunities through the sales funnel.
- Highly Organised: Thrives under pressure with the ability to prioritise shifting workloads in a fast-moving, deal-driven environment.
NICE TO HAVE
- Global Issuing Experience: Exposure to launching card programs in global jurisdictions outside the UK/EEA (e.g., US, APAC, LATAM, MENA).
- Background: Former software engineering, developer advocacy, or technical product management background.
- Languages: Business fluency in an additional European language.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Philippines
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
About the Role
Salmon is hiring a Payment Partner Settlements Officer to join the Payment Partner Settlement (PPS) Unit within Banking Operations. You will process and monitor payments, settlements, reconciliations, cash movements and transaction exceptions, making sure every entry is properly approved, accurately recorded and fully evidenced. You will work with finance, operations, payment partners, technology, risk and compliance to keep payment flows controlled and reliable.
What You’ll Do
Settlement and reconciliation operations
- Compare reports related to payment partner settlement, and validate data and entries submitted for posting.
- Monitor discrepancies and resolve unreconciled customer payments within the aging period.
- Ensure all entries have appropriate approvals under the Delegated Authority (DA).
- Follow up with internal and external stakeholders to close open items.
- Ensure Payment Partners remit customer payments within the agreed turnaround time.
Payment partner management
- Secure all required documents and complete due diligence before starting business with a Payment Partner.
- Support Payment Partner vendor evaluation, and commission and services payments.
- Coordinate immediately with Payment Partners on gaps, and hold regular meetings to maintain a smooth relationship.
Compliance and complaints
- Coordinate CTR/STR matters with Compliance.
- Handle and resolve complaints related to payment partner settlements.
- Comply with SEC, BSP, AMLC and other regulatory requirements, and help combat money laundering by ensuring required processes are in place.
Documentation and evidence
- Maintain reconciliation evidence, status trackers, approvals, exception logs and case notes for auditability.
- Document processes with the PPS Unit Head, and review and update them on time.
- Organize team files (soft and hard copy) in line with the record retention policy, and keep the team audit-ready.
End-to-end process ownership
- Ensure maker-checker and segregation of duties are in place.
- Monitor completion of team tasks within the agreed turnaround time.
- Promptly identify and escalate issues, and propose resolutions to your supervisor.
- Identify process and system improvements with controls in place, and participate in UAT/UVT for changes that affect the team.
Team operations
- Act as maker within your delegated authority.
- Act as reliever for team members on leave, and across Back Office as needed, without compromising segregation of duties or controls.
- Take part in cross-functional assignments within Back Office.
Cross-team collaboration
- Work closely with the PPS Unit Head, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction.
- Partner with finance, operations, technology, risk and compliance to keep payment flows controlled.
What We’re Looking For
- Bachelor’s degree in Business Administration, Finance, Accountancy or a related field
- 2-3 years of experience in banking operations, settlements, reconciliation, payments or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage)
- Working knowledge of payment settlement and reconciliation processes, or the ability to be trained in them
- Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements
- Strong documentation and written communication skills
- Strong coordination and follow-through skills
- Awareness of AML, BSP and other regulatory requirements
- Ability to meet the Bank’s fit and proper standards, including pre-employment screening
Location: Italy
Regulatory CMC Technical Lead Consultant
Job Description:
Maintain or create CMC regulatory documents for the dedicated product(s) to support a broad range of submissions to Regulatory Authorities.
Manage CMC regulatory documents for the dedicated product(s) in close collaboration with the Core team, with full responsibility and no need of supervision.
Act as the CMC representative at core team level with a global role, where required.
Author and/or review CMC sections of the dedicated portfolio for new marketing authorization applications, investigational applications and variations/ supplements, worldwide.
Advise to multidisciplinary project teams on regulatory agency requirements and expectations on CMC sections of submission dossier.
Review and assess change control requests pertaining to CMC aspects of product(s).
In alignment with CMC functions, agree on the regulatory strategy for the products life cycle and development.
Maintain submission information according to the document management system, track regulatory CMC commitments & timelines for specific projects/products/markets with minimal supervision.
Work collaboratively with external CMOs and cross-functional teams on projects like process optimizations, scale up and technology transfer activities.
In agreement with CMC functions and collaborating with region functions, negotiate with regulatory agencies strategies and actions on CMC sections of submission dossier.
Support the development of processes and to the preparation of Standard Operating Procedures where required.
Support due diligence activities on CMC regulatory documents, where required.
Represent during GMP inspections by regulatory agencies, where required.
Maintain sound knowledge of regulations, policies/guidelines, and keep abreast with current and evolving regulatory CMC requirements.
Requirements:
Minimum of a bachelor’s degree in a Scientific or Technical Discipline.
Minimum of 5 years of experience in Regulatory CMC focusing on small molecule drug development.
Additional experience with biologics and Antibody-Drug Conjugates (ADCs) is highly desirable and considered a strong advantage.
Advanced knowledge of current global CMC regulations, including ICH requirements and US/EU regulatory requirements.
Sound knowledge of manufacturing technical transfer and comparability regulatory requirements.
Experience in authoring technical documents, CTD M2 and M3 sections, and life cycle management of quality variations.
Proficient in the use of quality management software (e.g. TrackWise) and regulatory document information management system.
Strong attention to detail. Ability to multi-task, stay organized and prioritize.
Strong communication skills (oral, written and interpersonal); critical thinking and the ability to identify and recommend solutions to problems.
Ability to work independently and in a group setting and thrive in a fast-paced environment.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Responsibilities:
— Develop infrastructure for secure service connectivity as part of Fabric Zero Trust Networking.
— Work on workload-identity, authorization, network-segmentation, and egress-control mechanisms.
Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Advisory & Services channel is one of the most strategically important growth levers in the business. As an Advisory& Services Partner Development Representative (PDR), you'll be the engine behind acquiring, reactivating, and qualifying the consulting firms, System Integrators (SIs), and advisory practices that refer, implement, or integrate Ramp for their clients.
You'll be holding conversations with partnership heads, business development leads,Managing Directors, and practice leads at consulting firms, ERP implementation shops, and strategic advisory practices - building relationships that turn into signed referral agreements and a pipeline of activated partners that are Ramp champions.
This role is perfect for someone who:
- Is gritty and relentless - comfortable reaching out to firm leaders who are slow to respond and keeps going anyway
- Carries real executive presence and can credibly hold a conversation with a Partner or MD at a top-tier firm
- Has a strong client hand - naturally curious about how consulting and advisory firms serve their clients, and speaks their language
- Thrives when the playbook is still being written and takes ownership of building it
- Embraces AI to augment and automate processes to drive greater efficiencies for workflows
What You'll Do
- Source and qualify net new consulting, advisory, and technology partners that can drive referral pipeline and commercial value to Ramp, focused on firms with active CFO-level client relationships
- Build top-of-funnel pipeline for Channel Partner Managers by qualifying partner candidates against Ramp's tiering criteria and handing off warm, ready-to-activate relationships
- Reactivate dormant services partners across Ramp's existing book of ~400 consulting, technology, and advisory firms - identifying which relationships have gone cold and reigniting them through strategic, senior-level outreach
- Identify and engage system integrators (SIs) and ERP implementation specialists - specifically firms in the NetSuite, Sage Intacct, Dynamics, and Odoo ecosystems - to build Ramp's productized SI implementation program
- Craft outbound messaging and campaigns tailored to services partner archetypes - boutique firms, PE-focused advisory practices, tech consulting firms, and ERP implementation shops
- Maintain accurate partner and opportunity data in Salesforce; track pipeline health across both dormant reactivation and net new acquisition motions
- Leverage AI tools and lightweight automations to scale partner outreach, surface reactivation opportunities, and build repeatable workflows across a high-volume partner book
What You Need
- Grit and drive to run a high-volume, high-quality outbound motion against senior contacts who are hard to reach - and the persistence to keep going
- Executive presence: you can hold a credible conversation with a Partner or Managing Director at a consulting or advisory firm, and they take you seriously
- Deep understanding of how consulting firms go to market, how they serve CXO-level clients, and drive influence
- A client-oriented mindset - you lead with what's in it for the partner's business, not just Ramp's
- Strong written communication skills - outreach that is pithy, credible, and gets responses from senior people at busy firms
- Comfort managing a large, segmented partner book and staying disciplined across long reactivation and qualification cycles
- 1-3 years of experience in partnerships, channel sales, business development, or sales development or as a business analyst in a strategy consulting firm (e.g., McKinsey, Bain, BCG)
- Bachelor's degree from a four-year university
Nice to Haves
- Background at - or selling to - consulting firms, strategy practices, Systems Integrators (SIs) or advisory businesses
- Exposure to ERP ecosystems: NetSuite, Sage Intacct, Microsoft Dynamics, Odoo, or similar implementation partner communities
- Familiarity with how system integrators operate: how they price services, staff implementations, and build revenue relationships with technology vendors
- Experience working in a partner channel that was still being built - first rep in a motion or early team member in a new GTM track
- Background in B2B fintech, SaaS, or financial services
- Familiarity with Salesforce or similar CRM tools
- Hands-on experience using AI tools (specifically Claude Code), building basic automations (bots, workflows, etc.) to drive efficiency in a sales, partnerships, or business development context
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Software Engineer, Data Governance & Trust
San Mateo, CA
About the role
Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem.
Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products.
In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence.
You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders.
This is an individual contributor leadership role with impact across teams.
What you will do
Set technical direction and deliver shared capabilities
Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders.
Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation.
Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem.
Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement.
Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems.
Lead conversations and build alignment
Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews.
Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes.
Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences.
Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation.
Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams.
Build relationships that enable adoption through credibility, collaboration, and influence.
Make governance practical and sustainable
Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence.
Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities.
Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows.
Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility.
Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort.
Prepare the foundation for AI consumption
Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces.
Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing.
Support shared semantic definitions and metadata models while preserving clear accountability within business domains.
Strengthen the team
Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership.
Raise engineering standards for reliability, maintainability, testing, observability, and documentation.
Help engineers take broader ownership and communicate their recommendations effectively.
What you bring
A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams.
Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery.
Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems.
A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics.
The ability to work across warehouse, lakehouse, streaming, and data transformation environments.
Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code.
Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes.
Proven ability to lead initiatives across teams without direct reporting authority.
Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments.
Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences.
A collaborative approach grounded in listening, respectful challenge, and shared accountability.
A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you.
What would be valuable
Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience.
Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling.
Experience implementing controls that generate operational evidence.
Delivering governed data or context services for analytics, applications, machine learning, or AI agents.
Leading platform adoption, modernization, or migration across organizational boundaries.
Representing technical work through internal forums, technical writing, communities of practice, or external presentations.
What success looks like
Partner teams understand the technical direction, the decisions required, and their responsibilities.
Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through.
Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership.
Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows.
Shared patterns reduce repeated implementation work and manual coordination.
Engineers across the group grow in technical judgment, communication, and leadership.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$216,200
—
$324,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote: United States; San Francisco HQ; SF or Remote (US/Canada); Remote: Canada
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Most infrastructure engineers never get to build a cloud from the metal up. At Render, you will. Developers and businesses around the world run their apps on Render, and we are building our own bare metal footprint to give them better performance and economics. You'll help take our first colocation site from an empty cage to production workloads, then scale that foundation as we expand our physical presence to thousands of hosts over the coming years.
You'll join a small, experienced team with real ownership. You'll partner closely with network engineering and our Kubernetes platform team, and the decisions you make now will become the template for every site that follows.
WHAT YOU'LL DO
- Take our first colocation site from empty cage to production workloads, then scale what you build as we grow to more sites and thousands of hosts
- Design how servers go from the loading dock to production with minimal human touch: netboot, imaging, BMC-driven discovery, and host identity
- Partner with network engineering on what the fleet needs from the network, from out-of-band management to production connectivity
- Build the interface our Kubernetes platform team uses to request capacity, see host health, and coordinate maintenance, so consuming bare metal feels as easy as consuming cloud
- Own the fleet's source of truth for hardware, software, and the physical environment
- Automate the full server lifecycle, from burn-in and acceptance testing through remediation, staged firmware rollout, and RMA
- Build automation like a production system, with guardrails on destructive actions and designs that survive site-level failure
- Shape the technical and operational direction of our bare metal platform, from build-vs-buy decisions to how we operate thousands of hosts, and help hire the team that runs it
WHAT WE'RE LOOKING FOR
- Hands-on experience building and operating automation for bare metal fleets in datacenters or colocation
- Both sides of the work: time with physical hardware and colo providers, and modern, software-driven fleet management
- Strong Go or Python, and experience designing systems with reconciliation loops and idempotent, failure-tolerant actions
- Depth below the abstraction: you know what your tools are doing under the hood and can debug them when they fail
- Experience operating through real failures, such as bad hardware batches, flapping BMCs, or a rollout you had to halt
- Deep Linux knowledge and solid networking fundamentals (DHCP, PXE, DNS, BGP)
- Working knowledge of Kubernetes, enough to design the interface between the fleet and the clusters that run on it
- Clear communication, comfort with ambiguity, and the willingness to push back on a plan when something doesn't add up
NICE-TO-HAVES
- Operating bare metal fleets at a scale of thousands of hosts
- Experience on a bare metal or datacenter build-out from its early days
- Running a hybrid environment, or moving workloads between public cloud and owned hardware
- DCIM/IPAM tools such as NetBox or Nautobot, or provisioning stacks such as Ironic/Metal3, Tinkerbell, or MAAS
- Building reconcilers or state machines for physical infrastructure
- Hardware depth: component diagnostics, burn-in tooling, firmware, or Redfish and IPMI at fleet scale
- Building internal platforms or APIs used by other infrastructure teams
- Based near our colocation sites, or able to visit them regularly
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Philippines
About the Role
We are seeking an experienced
Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish)
with specialized, hands-on expertise in
athenaOne (AthenaHealth)
billing and revenue cycle workflows.
In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one.
Requirements
Key Responsibilities
1. Claim Follow-Up & Denial Resolution (Athena Collector)
Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards.
Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid.
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals.
2. Patient Billing & Inbound Phone Support
Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance.
Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone.
Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena.
3. Account Reconciliation & Charge Auditing
Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments.
Identify recurring billing errors or payer rules to help streamline practice revenue cycle management.
Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart.
Qualifications & Requirements
AthenaHealth Mastery (Non-Negotiable):
Direct, recent hands-on experience using
athenaOne / AthenaHealth
billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements).
Medical Billing Experience:
Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience.
Patient Accounts & Phone Skills:
Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity.
Revenue Cycle Literacy:
Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines.
Technical Setup:
Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems.
Work Schedule:
Monday- Saturday: 9:00 AM - 5:00PM US Pacific Time
Location: Estonia
Freelance opportunity in Estonia!
Interested to join our Clinical Operations team as a Start Up Associate (SSU) with regulatory and start up experience in Estonia for 0.3 FTE?
Start Up Associate
is responsible for managing study start-up activities at country and sites’ levels under CTR via CTIS for Part 2 and as per other applicable country regulatory requirements and is accountable for the start-up country and site levels study start-up deliverables.
This is a position for the experienced Study Start-up Associate (SUA) in Estonia within Biomapas Clinical Operations team
.
You have energy and motivation to work in a highly motivated and dedicated CO and SSU teams and to gain more experience?
Submit your CV in the English language for consideration.
Responsibilities:
Perform and manage start-up activities for the assigned studies at country and site levels.
Prepare, submit, and track initial applications and amendments to Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable.
Manage official communication with Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable, prepare RFIs submissions packages to address authorities queries.
Advise study teams on local legislation from submission perspective, on import/export requirements;
Adapt trial materials (ICFs, labels, patient documents etc.) to meet local country requirements.
Compile IP release/Essential documents packages to ensure timely sites activation.
Support contract negotiations (CTAs) with sites/institutions.
Manage translation request and translations review of required for submissions local-language trial documentation.
Keep study management databases updated and file trial correspondence into the TMF as per SOPs and study plans.
Maintain ongoing status updates with study teams, sites, study PM team.
Requirements
Bachelor’s degree in Life Sciences, Nursing, or related field.
Fluent English language.
Minimum 2-3 years of recent actual experience with Start up activities in Estonia managing submission under CTR via CTIS.
Strong knowledge in clinical research regulatory requirements at country and global levels as per GCP.
Experienced user of Microsoft Office Suite.
Attention to detail and time-management skills.
Teamwork and collaboration within study teams as well as Clients/vendors as applicable.
Выполнять функции Chief Legal Officer (Главного юридического директора) Компании и обеспечивать комплексное правовое сопровождение ее деятельности в соответствии с законодательством Республики Казахстан, применимым правом МФЦА и внутренними документами Компании;
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business.
This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals.
We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served.
You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it.
WHAT YOU’LL DO
- Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish.
- Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team.
- Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance.
- Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes.
- Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it.
- Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match.
- Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it.
- Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals.
WHAT WE’RE LOOKING FOR
We want an operator who has already changed how real work gets done with AI and can show the results.
- A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes.
- A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned.
- Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments.
- Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management.
- Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws.
- Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line.
- High standards for customer quality and human accountability - you don’t compromise on the customer outcome.
HELPFUL EXPERIENCE
- Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams.
- Experience with production AI agents, evaluations, escalation workflows, and continuous improvement.
- Taking an operating model that worked in one team and making it successful elsewhere.
HOW SUCCESS WILL BE MEASURED
- Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity.
- Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role.
- Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains.
- Customer quality goes up and 24/7/365 support stays excellent while the operating model changes.
- Other Ramp operations teams are adopting what worked in CX.
COMPENSATION
For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - Sydney, Australia
Workplace: Remote
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: .
ABOUT YOU:
You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
RESPONSIBILITIES:
- You are the strategic lead for the clients in your book of business.
- You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
- You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
- You will uncover and manage risk within your book of business in a timely and effective manner.
- You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
- You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
REQUIREMENTS
- 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
- Proven success managing enterprise renewal and expansion cycles.
- Track record of meeting or exceeding retention and growth targets.
- Executive presence and ability to influence VP+ and C-level stakeholders.
- Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
- Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.
- Exceptional organizational skills and ability to manage multiple complex accounts simultaneously.
- Experience leading cross-functional initiatives without direct authority.
A plus if you have:
- Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms.
- Deep analytical fluency in ecommerce experimentation and performance data.
- Previous experience working with Constructor or Constructor customers
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
DX Engineering shows developers what building on Render is actually like. We make the tutorials, demo apps, templates, and videos that get developers to try Render, and we build the agent skills and internal tooling that keep that work running at scale. We're also often the first real users of what Render ships. We test major releases end to end, the way a customer would, and tell Product and Engineering where they fall down before customers hit it.
As a DX Engineer, you'll own technical content and code from the first idea to a working sample app, docs, and video. You'll work with DevRel, Product Marketing, Product, and Engineering, and you'll have real influence over how developers and coding agents discover and adopt Render.
This is a remote role within the US, with the option to work out of our headquarters in San Francisco.
WHAT YOU'LL DO
- Build tutorials, demo apps, and videos that show developers how to build real things on Render, with a focus on AI applications, agents, and Render's AI runtime products like Render Workflows.
- Own Render templates and the render-examples GitHub org for the frameworks developers ask about most. Everything you ship has to deploy and run.
- Build agent skills, automation, and internal tools so the team stops doing repetitive content and ops work by hand.
- Improve how Render shows up in LLM and answer-engine results. Dig into why Render is missing from an answer it should be in, then ship the content or fix that changes it.
- Alpha test new releases end to end and write up what breaks, with enough detail for Product and Engineering to act on.
- Contribute code to developer-facing surfaces like the Render CLI, MCP server, SDKs, and docs.
- Shape the content roadmap and quality bar with Product, Engineering, and Marketing, and iterate on feedback and metrics.
- Set technical direction for DX Engineering's content and tooling, and raise the bar for the rest of the team through reviews, standards, and your own work.
WHAT WE'RE LOOKING FOR
- 8+ years building developer content, or working as an engineer who teaches, at a developer tools or infrastructure company.
- Experience setting technical direction and raising the bar for a team.
- Full-stack engineering experience. Strong backend skills (Node.js/TypeScript, Python, Postgres), comfort with Docker and containers, and enough frontend skill to ship sample apps end to end.
- Deep, hands-on knowledge of AI agents and the workloads they run. You've built and deployed agents that call tools, run code in sandboxes, and handle long-running tasks with retries and state, and you know what infrastructure each of those needs.
- Experience with the agent stack: MCP servers, agent frameworks, LLM APIs, evals, and durable workflow or background job systems.
- Daily fluency with coding agents like Claude Code, Codex, and Cursor, and the taste to ship quality work at a steady cadence with them.
- Excellent technical writing. You know what world-class developer content looks like.
- A track record of owning projects end to end with little direction.
- Strong intuition for developer tools and a love of well-crafted user experiences.
NICE-TO-HAVES
- You've used Render before, professionally or on side projects.
- Experience with AEO or SEO, or with measuring how content performs in LLM answers.
- A public body of work: talks, a YouTube channel, popular open source repos, or a well-read blog.
- Experience presenting workshops and technical talks.
SOME PROJECTS YOU MIGHT WORK ON
- A video series on building and deploying an MCP server on Render.
- A sample app for an upcoming launch, built with Product and Engineering ahead of release.
- An agent skill that turns a tutorial into a tested, deployable template.
- Tracing why coding agents fail on a specific docs page, then shipping the fix.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: New York City, New York, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We are looking for a Senior Full Stack Engineer to build how developers and AI agents access our agentic web infrastructure. This role is based in our New York office, hybrid with the NYC team.
Our APIs are used by millions of developers and the AI agents acting on their behalf. The team owns the main API gateway, the customer platform (keys, usage, teams), identity and enterprise
SSO
, and the public interfaces to our product: the SDKs, CLI,
MCP
servers and other tools developers and agents use. You'll work closely with product, design and engineers across our R&D.
In this position, your responsibility will be to:
Design and ship features end to end, from the interface to the services and data behind it
Build and improve the API gateway: high traffic, low latency, reliable
Turn usage, billing and team data into fast, usable interfaces: tables, charts, filters and forms
Shape the self-serve journey from signup through activation
Build and operate identity and team access in production: OAuth and
OIDC
, role-based access,
SAML
SSO
and
SCIM
, on providers such as Auth0, Okta, WorkOS or Clerk
Control who gets which features, with feature flags for staged rollouts and entitlements after rollout
Improve the public interfaces developers and agents use: the SDKs, CLI,
MCP
servers and docs
You may be a good fit if you:
Have 5+ years of full-stack engineering on customer-facing products or high-throughput APIs, in any mix of frontend and backend
Are strong in backend engineering, ideally in Python. Go, C++ or C with some Python experience also fits
Have built and operated latency-sensitive, high-
QPS
APIs: caching, async work, queues, retries and rate limiting, including long-running jobs and webhooks
Have shipped production UI with a modern frontend framework such as React, Next.js or TanStack, ideally in TypeScript
Have built data-heavy interfaces such as tables, charts and filters that stay fast
Are effective in a mature, user-facing system: you have joined a complex codebase, ramped up fast, shipped safely under real traffic, and been on-call for it
Have strong product and design sense, for interfaces and for APIs
See your work through from design to production, explain trade-offs clearly to partners, navigate ambiguity, and use AI tools in how you build
Strong candidates may also:
Have led a project or mentored others
Have taken a product from 0 to launch
Have built API-key issuance and lifecycle
Have built
MCP
servers or tools for AI agents
Have worked on billing or usage metering with Stripe, Metronome, Orb or similar
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$147,200
—
$224,300 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: San Francisco, California; Seattle, Washington
Workplace: Remote
We're looking for a Director of Product to lead Temporal's product-led growth and self-service strategy, including how AI developers and the AI agents working alongside them discover and adopt Temporal. In this role, you'll set the vision and build the systems that help developers, teams, and increasingly their agents discover, activate, and scale with Temporal — without friction. You'll own how new users onboard, find value, and grow their usage, while building and leading a team that shapes how thousands of developers experience and adopt Temporal Cloud.
Your work will drive product adoption and conversion across key funnel stages, laying the foundation for long-term engagement, expansion, and growth at scale. With Temporal becoming the foundation for building AI, your work will drive rapid consumption of Temporal for emerging AI developers and teams to rapidly experiment and scale. As developers increasingly build with AI coding assistants and autonomous agents, you'll define how Temporal shows up in that world, from agent-ready onboarding and documentation to being the platform that AI tools and agents find, understand, and choose.
WHAT YOU'LL DO
- Define and own the vision for Temporal's self-serve experience — setting the strategy for how new users sign up, onboard, and realize value in Temporal Cloud
- Set the strategy for an agentic future of PLG — including how AI agents and AI coding tools discover, evaluate, onboard onto, and adopt Temporal, and how we optimize for being found and recommended by agents (AEO)
- Lead and scale product-led growth initiatives that drive activation, adoption, and expansion through in-product experiences, lifecycle touchpoints, and experimentation
- Ensure documentation, skills, and AI-assisted onboarding experiences work as part of the product, so both developers and their agents can get to value quickly
- Build, mentor, and develop a team of PMs focused on growth and self-service, establishing a high-performance product culture
- Partner at the leadership level with Marketing, Growth Engineering, Design, and GTM to align PLG strategy with company-wide priorities and revenue goals
- Influence and align engineering teams across the platform to deliver self-serve and AI-developer experiences end to end, without direct authority
- Establish the measurement framework — defining and owning key metrics such as activation, retention, conversion, and expansion, and holding the team accountable to outcomes
- Champion the developer experience at an organizational level — ensuring onboarding, documentation, and product design create a clear and rewarding path to success
- Translate data, behavioral analytics, and user research into a prioritized roadmap, including where the next wave of developers will come from, and communicate it clearly to executives and cross-functional partners
WHAT YOU'LL BRING
- 10–15+ years of product management experience, with significant time in senior or leadership roles owning self-serve, PLG, or growth strategy in SaaS or developer-centric products
- Demonstrated experience building and leading PM teams, with a track record of developing strong product talent
- A practitioner's track record: you have built or significantly improved a self-serve or PLG motion yourself, can walk through what you changed, the measured impact, and how you communicated it end to end
- Deep expertise in product funnels, activation metrics, experimentation frameworks, and lifecycle optimization at scale
- A strong point of view on how AI is changing developer adoption, including AI-assisted onboarding, agent-friendly documentation and tooling, and how developers and agents discover and choose products
- Strong executive presence and communication skills — able to set direction, explain complex topics in plain language, make the case for investment, align stakeholders, and influence without authority across the organization
- A proactive, hands-on collaborator who drives toward answers and gets things done across multiple engineering and cross-functional teams
- Fluency with analytics tools (Amplitude, Mixpanel, SQL, BigQuery, or similar) and a deeply data-driven approach, with the ability to find where new developers will come from and drive a data-informed culture across your team
- Familiarity with open-source or developer ecosystem products is a strong plus
- A builder's mindset with the strategic vision to zoom out and the operational discipline to execute
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
ОфисBarcelona
Philippines
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