Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Growth at Anthropic is about helping people discover what Claude can do and make it part of how they work, from someone's first session to an entire company rolling out Claude. We're a small design team working across all of Anthropic's products, on problems that often don't have established playbooks, because the products and the capabilities behind them change so quickly.
We drive growth by making the product itself better, favoring foundational changes and new product experiences over small optimizations. Our focus spans whatever most limits Anthropic's growth, and priorities can shift quickly.
As a senior Product Designer on Growth, you'll own how Claude grows with people who use it for their everyday work. You'll dig into why some people make Claude a habit and others don't, find the real bottlenecks, and lead the product changes that move them. You'll set the vision for this area, partner closely with product, engineering, and data science, and raise the quality bar for the designers around you.
We're looking for designers who thrive in ambiguity and pair sharp diagnostic judgment with exceptional craft. You form a clear point of view from messy signals, prototype quickly to test it, and drive alignment across teams to ship it. You use tools like Claude Code to explore ideas and push what's possible.
Key responsibilities
Own growth for how people use Claude in their everyday work, end to end, as your full-time focus
Diagnose what drives deep, habitual use and what blocks it, combining data, research, and hands-on time in the product
Set an opinionated vision for the area and turn it into a roadmap with your PM, engineering, and data science partners
Redesign core parts of the product to drive growth, from onboarding and first-run experiences to the everyday workflows people rely on most
Shape hypotheses and experiments, and judge results with a nuanced view of how we win, not just the topline metric
Deliver exceptionally crafted interactions and set the quality bar for your area
Drive alignment with partner teams whose work touches your area, connecting individual use to team and company adoption
Mentor other designers, and frame problems clearly enough that others can own them
Prototype and test ideas quickly with Claude Code and other AI tools
Minimum qualifications
A portfolio of shipped product design work that shows product vision and a high level of craft
Experience owning growth for a major product area end to end, including diagnosing problems and setting direction
Deep growth design experience in activation, onboarding, retention, engagement, or expansion, on a product at meaningful scale
Hands-on experience designing, launching, and interpreting experiments, and using them to make product decisions
Fluency with product analytics such as funnels, retention, and engagement
Proficiency with design, prototyping, and AI tools, such as Figma and Claude Code, and a habit of learning new tools to push what's possible
Strong collaboration and communication skills, with experience driving alignment across product, engineering, and data science
Preferred qualifications
Experience leading growth strategy across multiple teams or product areas
Experience designing enterprise/B2B SaaS, productivity, or collaboration tools
Experience with product-led growth, from a single user to a team to a company-wide rollout
Experience mentoring designers or shaping a design practice
Comfort querying data yourself with SQL or a similar tool
Experience prototyping with front-end code (e.g., HTML/CSS/JS)
Experience defining AI-powered workflows for yourself or your team
A clear point of view on when a product should ask for attention, and when it should stay out of the way
Passion for building safe, beneficial AI that helps people do their best work
Representative projects
Diagnose why some people make a product part of their daily work and others drift away, then lead the changes that close the gap
Redesign a core part of the product so people return to it more often and get more value each time
Set the vision for a product's first-run experience and lead it through experiments to a redesigned, permanent flow
Design the path from one person's daily use to their whole team adopting it
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Taguig, National Capital Region
Workplace: Hybrid
About Salmon
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
About the Role
You’ll own Credit Administration for Salmon Bank and build it into a permanent, properly resourced function. You’ll report directly to the Deputy CEO and be accountable for the accuracy, completeness, and audit-readiness of everything that touches loan documentation, disbursement, and collateral.
What You’ll Do
- Own end-to-end credit administration across credit documentation, disbursement controls, billing and repayment, collateral perfection and safekeeping, and maintenance of credit files, consistent with MORB Sec. 143.
- Lead and develop the Credit Administration team and run the function’s day-to-day operations.
- Make sure the function is structured and staffed with clean records, clear ownership, and no single point of failure.
- Partner with Credit, Risk, and Legal so that documentation and disbursement processes support the bank’s lending products as they scale.
- Report on credit administration performance, risk, and process gaps to the Deputy CEO, the Credit Committee, and the Risk Oversight Committee, as appropriate.
What We’re Looking For
- 4-5 years of experience leading a credit administration function within a BSP-regulated bank.
- Strong working knowledge and ownership of loan documentation, collateral management, disbursement controls, and the maintenance of credit files.
- Advanced Excel skills. SQL is a strong plus.
- Experience building or maturing a function from a smaller or informal setup.
- Comfort operating in a lean, fast-scaling environment.
Good to Have
- Experience in a fast-growing or newly licensed bank.
- Exposure to credit administration technology or systems implementation.
Why Join Us
You’ll build a function from the ground up, with direct accountability to the Deputy CEO and a mandate that matters to how BSP sees the bank’s operational maturity.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls.
This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way.
This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe.
Responsibilities
Supplier onboarding
Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels
Validate supporting documents; set 1099-reportable and tax flags correctly
Confirm third-party risk and restricted-party screening before activation
Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding
Partner with TPRM and IA teams on control requirements and continuous process improvement
1099 annual reporting
Bank details and fraud prevention
Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks, etc.)
Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence
Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes)
Identify and escalate business-email-compromise attempts and other payment-fraud red flags
Data quality and maintenance
Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms
Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes
Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end
Own periodic vendor deactivation campaigns
Controls and audit
Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record
Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests
Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated
Flag any suspicious vendor set-up activity through the appropriate channels
Process, systems and improvement
Own vendor-master documentation, intake checklists, requester guidance and service levels
Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes
Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal
Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process
Minimum qualifications
7+ years in vendor master or AP operations with 3+ years of ownership
Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries
Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats
Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging
Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control
Led a vendor data cleanup, consolidation or ERP migration and can show the outcome
The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful
Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail
Preferred qualifications
Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform
SOX experience at a public company or one preparing to go public
Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company
Experience designing or reviewing ERP security roles with a systems team
Comfort using AI tools to automate validation, follow-ups and reporting
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Claude is one of the fastest-growing AI products in the world, with tens of millions of users worldwide relying on Claude across web, mobile, and desktop. As a Product Manager on the App Foundations team, you’ll be responsible for key parts of the product experience spanning the core Claude user-experience, and primitives such as memory, voice mode, and artifacts. You'll be improving and scaling a product that has enormous reach. This requires strong systems thinking, judgement about what to build next, deep care for craft and quality, and the ability to move quickly in a highly cross-functional environment, while maintaining our commitment to safety and beneficial AI.
Key Responsibilities
Own the end-to-end strategy, roadmap and execution for your area
Design capabilities as systems that flexibly extend to all Claude products
Translate frontier model capabilities into simple, intuitive experiences that a broad consumer audience can understand and love
Analyze product metrics and user feedback to identify opportunities and optimize performance
Use a mix of quantitative data, experimentation, and user research to deeply understand user behavior and make prioritization calls
Set a high bar for quality and craft — sweat the details of the everyday interactions that millions of people experience
Partner closely with design, engineering, data science, research, and marketing to ship high-impact product improvements at a fast cadence
Balance rapid iteration with our commitment to AI safety and ethics
Minimum Qualifications
Experience working on products with millions of users
Exceptional product taste and instincts for what makes experiences delightful
Highly analytical and fluent in experimentation and using data to drive decisions
Excellent communication and stakeholder management skills
Ability to thrive in a fast-paced, ambiguous environment
Passion for AI technology and its potential impact on society
Technical background or ability to work effectively with engineering teams
Ability to translate nascent model capabilities into compelling product experiences
Preferred Qualifications
8+ years of product management experience, across both consumer and enterprise
Founder experience is a plus
AI product experience is a plus
Working on products that were both B2C and B2B is a plus
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Limassol, Cyprus
At
PayDepot
, we build several B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. One of our products, WinnerPay, is a payment service provider that helps merchants accept and send payments across Africa, Asia, and the CIS via cards, alternative payment methods (APMs), and crypto.
We are growing rapidly and are looking for a
Product Owner
to join the WinnerPay team and drive the product end to end, from backlog management to product metrics.
What you'll do
Own the WinnerPay product backlog: shape it, prioritize it, and defend priorities with stakeholders.
Evolve the PSP core: pay-ins, payouts, refunds and chargeback handling, provider routing and cascading, and onboarding new acquirers.
Expand our APM coverage: choose and launch local methods (mobile money, UPI, QR payments, e-wallets and bank transfers) based on merchant demand and unit economics.
Own key metrics: approval rate, checkout conversion, transaction speed and cost, chargeback ratio.
Write clear requirements and user stories, accept the dev team's output, and run Scrum ceremonies (planning, PBR, demo, retro).
Work with merchants and business development: gather requests, turn them into product decisions, and support onboarding of key clients.
Partner with compliance team on merchant KYB, transaction monitoring.
Develop the merchant dashboard, API and integration documentation.
Track the market and competitors, and propose new products and directions.
What we're looking for
3+ years in a product role (Product Owner/Product Manager), including 2+ years in payments: PSP, acquiring, payment gateway, bank or fintech.
Solid grasp of card payment flows: authorisation, 3DS, tokenisation, refunds and chargebacks.
Hands-on experience with APM flows: redirects, asynchronous statuses and refund handling for methods that don't support native refunds.
Hands-on experience with settlement and reconciliation: matching provider reports against internal transactions, resolving discrepancies, and handling fees, rolling reserves and merchant payouts.
Hands-on experience with payment provider integrations and APIs (REST, webhooks); able to read technical docs and speak the developers' language.
Experience with Scrum/Kanban; confident with Jira and Confluence.
Comfortable with data: basic SQL and BI tools.
Fluent English (B2+) for documentation and partner communication.
Nice to have
Experience with local payment methods in Africa, Asia or CIS.
Understanding of fraud prevention and risk management in payments.
Experience with crypto payments and stablecoins.
Knowledge of PCI DSS and AML/KYB requirements.
What we offer
Full relocation support and working visa sponsorship
Competitive salary
Days off when you need them
What awaits you
Working in a small and fast-paced Scrum team
A practical role where you can influence how we work with data
No bureaucracy - we focus on practical solutions and common sense
Pleasant colleagues and a healthy internal culture
A non-toxic environment with respect for work-life balance (we turn off Slack during vacations)
Location: Argentina
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Role Overview:
This hands-on role combines
technical troubleshooting, automation, QA, and campaign operations
. You'll resolve integration issues, build automations, support partner onboarding, and ensure marketing campaigns and operational workflows run smoothly.
We're looking for a proactive problem-solver who can independently manage technical challenges, improve processes, and thrive in a fast-paced startup environment.
Key Responsibilities:
Troubleshoot technical issues reported by non-technical teams.
Investigate data discrepancies, integration failures, broken automations, and synchronization issues.
Build and maintain automations using Python, JavaScript, or TypeScript.
Troubleshoot CRMs, APIs, webhooks, integrations, logs, and databases, particularly GoHighLevel (GHL).
Build and maintain automated QA/testing workflows.
Use SQL and MongoDB to investigate and resolve data issues.
Identify recurring problems and implement solutions to prevent them.
Build simple dashboards and reports for non-technical teams.
Use AI tools to accelerate troubleshooting, coding, testing, and automation.
Requirements
3+ years of experience
in technical operations, technical support, automation engineering, QA automation, or similar roles.
Hands-on experience building
automations and integrations between multiple systems
.
Strong understanding of
REST APIs, webhooks, and system integrations
.
Proficiency in
Python, JavaScript, or TypeScript
.
Experience querying and troubleshooting databases using
SQL
;
MongoDB experience preferred
.
Experience troubleshooting CRMs and business systems;
GoHighLevel (GHL) is a strong plus
.
Experience with
automated QA/testing workflows
, root-cause analysis, and technical troubleshooting.
Ability to support non-technical teams and independently resolve technical issues.
Strong organizational skills and experience managing multiple projects and priorities.
Experience using
AI tools
to improve productivity and operational efficiency.
Excellent written and verbal English communication skills.
Proactive, resourceful, and comfortable working independently in a fast-paced environment.
Benefits
Competitive salary in USD
Fully remote work environment with flexible scheduling
Location: United States
An entrepreneurial, high-performing Senior Sales Executive is required to lead the US market expansion from the ground up ($0-to-1).
This role is responsible for identifying, recruiting, onboarding, and growing a national network of independent B2B system integrators, VARs (Value-Added Resellers), and physical security installers. The position champions an innovative Edge AI video analytics solution designed to give independent integrators a high-margin, privacy-first alternative to forced cloud-subscription models.
This is a flexible, performance-driven 1099 contract engagement with a highly competitive uncapped commission structure, designed to transition into a permanent full-time W2 executive position as the US channel expands.
Key Responsibilities
Identify, prospect, and sign net-new independent security integrators, VARs, and low-voltage contractors across target US regions.
Develop and execute the US channel strategy, building dealer programs, margin structures, and onboarding workflows from scratch.
Train partner sales teams, conduct live product and software demonstrations, and assist integrators in closing key end-user accounts.
Perform site evaluations, review bill of materials (BOM), and work directly with integrators' technical teams to ensure seamless hardware/software deployment.
Build and manage a pipeline of active channel partners, maintaining accurate forecasting and account health.
Requirements
5+ years of experience recruiting and managing independent B2B dealer/integrator channels in the physical security, VMS, or CCTV surveillance industry.
Deep understanding of IP video surveillance architecture, VMS platforms, ONVIF/RTSP protocols, and edge vs. cloud infrastructure.
Ability to conduct live technical demos without relying on dedicated sales engineers.
Demonstrated track record of building territories or introducing new security brands from scratch.
Existing, active relationships with regional commercial security integrators and installers across the US.
Ability to operate independently in a fast-paced, startup environment
Benefits
Initial 1099 Independent Contract (Retainer + Uncapped Commission) with a defined transition path to W2 based on channel milestones.
Flexible, competitive compensation model structured as a Guaranteed Monthly Base Retainer + High Uncapped Commission % on all channel sales
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role & Responsibilities
The role will be responsible for taking technical ownership of key workstreams on EnerMech's Azure Databricks data platform, operating across the full platform stack: data modelling and pipeline development in Databricks, the underlying Azure infrastructure, and the CI/CD, DevOps and DataOps practices that keep the platform reliable, secure and scalable.
Working for our Enterprise Business Systems (EBS) function in the Mumbai Shared Service Centre, the role holder operates with a high degree of autonomy, makes and documents architectural decisions, resolves complex platform issues, and is a technical point of contact for the global EBS Team, and business stakeholders.
Key reponsibilities will include:
Design, build, quality and reliable operation of assigned workstreams on the Azure Databricks data platform, from scoping through to production deployment.
Integrity of the medallion data model (bronze/silver/gold) for assigned data domains, ensuring data is modelled, validated, documented and certified for downstream reporting and analytics.
Build and optimise Delta tables and materialized views, with attention to performance at scale.
Design and implement data quality frameworks (preferably DQX or equivalent), including quarantine/error handling and validation against data contracts.
Define job-specific compute configurations appropriate to each workload, balancing performance and cost.
Contribute to and troubleshoot Terraform-managed infrastructure (networking, storage, Key Vaults, Managed DevOps Pools, Dev Centers).
Own and maintain Azure DevOps build and release pipelines, variable groups/libraries, and repository security, permissions and branch policies.
Support environment-level Azure configuration, including subscription-level access, RBAC for user and pipeline (service principal) identities, and Terraform state backend management across multiple storage accounts and environments.
Operate autonomously across a workstream, from scoping through to production deployment.
Use AI-assisted tooling to support day-to-day development, validating outputs against authoritative sources (architecture decisions, technical leads, documentation) before acting on them.
Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific.
The Requirements
Essential
Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience.
Typically 6+ years in data engineering, including 3+ years hands-on with Azure Databricks in production.
Demonstrated ownership of medallion architecture design and data modelling.
Implemented data quality frameworks and data contracts in production.
Implemented PII protection (masking, tokenisation or access tiering) across environments.
Platform engineering experience: diagnosing infrastructure issues, not just consuming platform services.
Track record of autonomous delivery, including direct stakeholder engagement.
Databricks Certified Data Engineer Associate (minimum).
Desirable
Databricks Certified Data Engineer Professional.
Microsoft AZ-400: Designing and Implementing Microsoft DevOps Solutions.
Multi-environment Azure networking (VNet peering, DNS zone design, NAT Gateway).
Migrating or standing up CI/CD pipelines, incl. introducing pipeline templates/standards.
Governance and identity patterns (e.g. Entra ID, RBAC scoping).
Applying regulatory frameworks (e.g. GDPR) to data platform design.
Shared service centre or global delivery model experience, ideally in energy or industrial services.
Location: Aberdeen, United Kingdom
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
Due to continued growth in the team, EnerMech are looking for a Field Technician to join our Process and Industrial Services Business Line, as part of our offshore flying squad. This is an offshore staff role that includes retainer salary plus offshore day rate and allowances.
The role of the Field Technician will involve assisting in the pre-mobilisation function testing of equipment for execution of the Process and Industrial related services e.g.
Nitrogen Pumping, Leak Testing, Purging, Bolting
etc. You will be responsible for the safe and productive execution of the service line work scopes and actively participate with QHSE to ensure this. You will ensure all scheduled and unscheduled maintenance programs and practices are followed.
These types of roles will suit candidates who have had exposure to working on topside shutdown maintenance work scopes offshore, specifically in the field of Nitrogen associated process services who are looking for a career offshore with consistent work.
As part of this opportunity you will enrol into an excellent career progression pathway, where you will gain further exposure and training. EnerMech pride themselves on multi-skilling their employees and within this role you will gain additional skills within the Process Services.
The Requirements
To be successful for this role you will have relevant offshore industry experience and be competent with Process equipment. You will have previous exposure in the field of Nitrogen associated process services, leak detection and/or bolting. You will have a safety first approach and hold good basic IT skills.
You will be a team player and ideally are looking to gain employment with a organisation who invest heavily in their employees training and development.
Diversity & Inclusion
At EnerMech we want to create a diverse and inclusive organisation and grow together to make a vibrant business. We are not there yet, but the desire is steadfast, so please consider a career with us in an organisation where differences in background, culture, education, working style and less obvious differences are respected and celebrated.
Company benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Employee referral scheme
Location: Australia
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately.
Flexible hours with availability for urgent escalations during client business hours.
Responsibilities
End-to-end case management and coordination
Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure.
Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration.
Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking.
Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving.
Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues.
Treatment planning and clinical support plan orchestration
Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence.
Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress.
Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated.
Support provider re-matching where the therapeutic fit is not working.
Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers.
Clinical risk oversight and governance
Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions.
Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs.
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands.
Hold clinical standards where operational or commercial pressure runs the other way.
Fitness-for-work and reintegration
Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists.
Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps.
Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration.
Stakeholder relationships, clinical insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols.
Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders.
Requirements
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction.
Master's degree in clinical psychology, counselling or a related field.
Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting.
Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines.
Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role.
Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked.
Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation.
Desirable
AHPRA registration.
Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments.
Familiarity with Australian psychosocial risk and work health and safety obligations.
Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.
Location: Newcastle, United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a high-growth sales acceleration partner specializing in outsourced demand generation and sales development for ambitious B2B brands. Operating across the UK, Europe, and North America, the team excels in navigating complex sales cycles for global leaders in sectors such as FinTech, HealthTech, and Manufacturing. By combining a consultative "Selling at a Higher Level" methodology with advanced sales enablement technology and data-driven insights, they transform lead flow into sustainable revenue growth.
Job Summary
Are you a driven sales professional with a passion for the Renewable Energy sector? This is an exciting opportunity to join a well-established leader in outsourced sales acceleration with 15 years of proven success. We are looking for a tenacious SDR to join our Newcastle-based team, acting as the frontline for high-growth clients in the green energy space. If you are a curious, coachable, and determined individual looking to build a career within a structured, high-performance environment, this is the role for you.
Key Responsibilities
Conduct approximately 50 high-quality outbound calls per day to key decision-makers within the B2B Renewable Energy sector.
Consistently generate a minimum of 10 qualified outbound opportunities per month.
Manage and maintain a clean sales pipeline using Salesforce, ensuring all activity is logged accurately.
Execute proven sales methodologies to identify pain points and position solutions effectively.
Collaborate with internal teams to refine messaging and optimize outreach strategies.
Requirements
Proven experience in B2B sales, specifically within the Renewable Energy or Green Tech sector.
Ability to work full-time from the office headquarters in Newcastle (UK/EU 9-5 hours).
Strong communication skills with an affable and professional phone manner.
A coachable mindset with a genuine desire to learn and implement new sales techniques.
Demonstrated determination to hit and exceed activity and conversion KPIs.
Benefits
💰 Competitive base salary with uncapped performance-based incentives.
🌍 Fully remote role with global flexibility.
🚀 Opportunity to work in the fast-growing renewable energy sector.
🌱 Be part of a company contributing directly to global sustainability and net-zero goals.
Location: Pakistan; Sri Lanka
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a high-energy, results-driven Remote Account Executive. In this role, you will be the engine of revenue growth, focusing on high-ticket sales and managing the full sales cycle from initial outreach to close. This is a position for a true "hunter" who thrives in a fast-paced environment and is motivated by the challenge of turning cold prospects into long-term partners.
Key Responsibilities
Conduct high-volume outbound prospecting and cold calling to generate new business opportunities.
Manage the end-to-end sales process, including discovery calls, product demonstrations, and contract negotiations.
Consistently meet and exceed monthly and quarterly sales quotas.
Build and maintain a robust pipeline of high-value prospects.
Collaborate with the leadership team to refine sales scripts, objection handling, and closing strategies.
Maintain accurate records of all sales activities and lead statuses within the CRM.
Requirements
Proven track record as a high-ticket closer.
Significant experience in outbound cold calling and lead generation.
Exceptional communication, negotiation, and interpersonal skills.
Ability to work independently in a fully remote environment with high levels of self-discipline.
Resilience and a "refuse to lose" attitude when navigating complex sales cycles.
Strong organizational skills and the ability to manage a high-volume pipeline.
Nice-to-Haves
Prior experience in B2B sales or the SaaS industry.
Familiarity with modern sales tech stacks and CRM software.
Experience selling to executive-level decision-makers.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
Location: Mexico; Argentina; Colombia; Uruguay; Chile; Bolivia, Plurinational State of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking a high-energy, results-driven Account Executive t. In this role, you will be the driving force behind revenue growth, managing the end-to-end sales cycle and turning prospects into long-term partners. This is an incredible opportunity for a professional with a proven track record of closing deals to take ownership of a remote territory and make a measurable impact on the team’s success.
Key Responsibilities
Manage the full sales cycle from initial discovery and product demonstration to negotiation and closing.
Build and maintain a robust pipeline of qualified opportunities to ensure consistent quota attainment.
Articulate the value proposition of our solutions effectively to key stakeholders and decision-makers.
Collaborate with internal teams to ensure a seamless transition from the sales process to customer success.
Maintain accurate records and forecasts within the CRM to provide visibility into sales activity.
Requirements
3+ years of experience in a closing role (Account Executive or similar).
Proven track record of meeting or exceeding sales targets and quotas.
Strong negotiation skills and the ability to handle complex objections with ease.
Exceptional communication and presentation skills, with a focus on consultative selling.
Ability to work independently and manage time effectively in a fully remote environment.
Previous experience selling SaaS or technical solutions.
Familiarity with modern sales tech stacks and CRM platforms.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
УдалённоMexico; Argentina; Colombia; Uruguay; Chile; Bolivia, Plurinational State of
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp.
You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes.
WHAT YOU’LL DO
- Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health
- Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities
- Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth
- Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp
- Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close
- Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption
- Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions
- Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap
- Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams
- Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way
WHAT YOU NEED
- 9+ years of experience as a Account Manager or Account Executive
- 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership
- Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products
- Demonstrated success negotiating and closing complex six-figure renewals and upsells
- Ability to understand and communicate complex product workflows, integrations, and technical configurations
- High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings
- Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions
- Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite
- Consistent track record of hitting or exceeding revenue targets in fast-paced environments
- Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity
- Willingness to travel for customer on-sites, events, and internal team summits
NICE TO HAVES
- Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management).
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
This role is 100% remote and open to US-based candidates at this time.
YOUR IMPACT
Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion.
As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey.
This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively.
This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout.
ABOUT THE ROLE
- You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement.
- You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration.
- You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes.
- You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process.
- You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively.
- You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way.
- You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best.
ABOUT YOU
- You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range.
- You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment.
- You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business.
- You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice.
- You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience.
- You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting.
- You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision.
Who you’ll work with
- Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO
- Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO
- Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Engineer, AI/ML
Sony Interactive Entertainment (SIE) PlayStation; San Diego, CA
Who we are
The
Direct to Consumer (D2C) Data Science
organization comprises Data Science, Data Engineering and ML Engineering practices. D2C Data Science helps PlayStation grow and operate its digital business across commerce, subscriptions, payments, lifecycle experiences and player-facing services. We partner with product, engineering, finance, marketing and operations teams to turn experimentation, forecasting, AI and production-quality measurement into better player experiences.
Role overview
Within D2C Data Science, the D2C ML Engineering team is seeking a software engineer to help design, build, and support production AI platform capabilities that solve high-value business problems across the broader digital commerce ecosystem. This is not a model-training or predictive-platform ownership role; it is an engineering role focused on turning AI into dependable products, services, and automation.
The ideal candidate is a strong software engineer with backend experience and practical hands-on applied AI experience.
What you’ll be doing:
Create services, workflows, and reusable components for LLM-powered solutions.
Collaborate with stakeholders to understand use cases, identify if and how AI could be used, prototype solutions, measure outcomes, and help move proven capabilities into production.
Develop scalable APIs, microservices, and event-driven workflows in Python or Java, with attention to reliability, resilience, security, cost efficiency, and clean integration with existing services.
What we’re looking for:
Bachelor's or Master’s degree in computer science, engineering or related with 2+ years of professional software engineering experience.
Hands-on experience building AI or generative AI features that connect model APIs to business workflows, data, documents, or internal services.
Strong software engineering skills in Python and/or Java, including API development, testing, debugging, asynchronous processing, and maintainable service design.
Experience with AWS or equivalent cloud services
Possesses exceptional communication skills, able to turn business requirements into technical tasks, collaborate across teams, and explain AI tradeoffs in clear, practical terms.
Preferred Skills:
Experience with AI orchestration patterns
Experience supporting a production system
Familiarity with Model Context Protocol
Experience with text, image, document, audio, or video models, including multimodal embeddings, OCR/document understanding, or content moderation workflows.
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We've thrilled gamers since 1994 when we launched the original PlayStation. Today, we're recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$150,000
—
$225,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for a Brand Designer to join the Figma Brand Studio and focus on designing for the web. This role will help up-level some of our most important surfaces—our marketing websites—in brand-forward, novel, and unexpected ways.
This role sits at the intersection of web design, software storytelling, and brand. You’ll need expert visual and UX instincts, a deep curiosity about our products, and a point of view on how to make product stories land on the web—showing what Figma can do, not just telling. You’re someone who loves to tinker and experiment. You have a deep understanding of accessibility, and you’re comfortable taking ideas from early sketch to working prototype, partnering with web engineers to bring new patterns and interactions to life. Working closely across Brand and Marketing, you’ll shape everything from site structure and navigation to launch, campaign, and event experiences. You’ll also help evolve the web design system that helps the team ship quality work at speed. You’ll play a central role in defining how Figma shows up on the web through experiences that are inventive, accessible, and beautifully crafted.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and drive best-in-class UX and visual design across Figma’s marketing websites, from concept through prototype and production
Tell Figma’s software story on the web in compelling, inventive ways, working with Product Marketing and Content Strategy to show (not just tell) what our products can do
Prototype and develop new web patterns and interactions that move past standard SaaS conventions, and partner with web engineers to make them real
Design brand-forward web experiences for launches, campaigns, and events that feel novel and unexpected, while staying accessible and performant
Shape site structure, information architecture, and navigation to better bring our content strategy to life and serve customers’ needs
Evolve and contribute to our web design system, including templates and components that help the team ship quality work at speed
Share learnings, experiments, and techniques with Brand Studio and partners to raise the bar across the org
We'd love to hear from you if you have:
5+ years designing websites, with a portfolio that shows creative range, strong visual, interaction, and typographic craft, and a clear point of view on telling software stories on the web
Fluency designing, prototyping, and building with Figma, and curiosity about new design, build, and AI tools, with clear opinions on how and when to use them
Strong systems thinking, grounded in information architecture, UX and accessibility best practices, and experience contributing to and evolving design systems and templates
Experience using research and data to run experiments and drive decisions
Comfort with ambiguity and the ability to drive concepts from start to finish on your own, partnering closely with design, copy, strategy, engineering, product marketing, and growth along the way
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
leadSan Francisco, CA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Limassol, Cyprus; Full relocation support and working visa sponsorship
seniorMumbai, India; Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific
Aberdeen, United Kingdom
УдалённоAustralia
Newcastle, United Kingdom
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)