Location: Hybrid - London, Berlin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Solutions Architecture, EMEA to join our global Field Engineering organization. You will build and lead the technical sales organization behind our customer relationships across Europe, a region where some of the most ambitious web and AI products are being built on Vercel, Next.js, and our AI stack. The architecture decisions our Solutions Architects shape early, in the first review and the first migration plan, often determine how far a customer scales with us.
You will lead the Solutions Architecture organization across EMEA, a team of Solutions Architects and the managers who lead them. You will set the bar for technical excellence across the deal cycle, coach the team through strategic accounts and critical deals, and step in yourself when it matters most: architecture reviews, migration plans, and high-stakes executive presentations. You will shape how Vercel wins in the region, turning patterns from the field into repeatable plays, adapting our motion to the realities of selling across European markets, and carrying what customers tell you back to our product and engineering teams so it shows up in the platform. You will drive org planning, staffing, budgeting, and recruiting as you scale the team the region needs, partner closely with EMEA Sales leadership to win new business and expand existing accounts, and report directly to our Global VP of Field Engineering.
This is a hybrid position based in our London or Berlin office, with three days per week onsite.
What you'll do
Lead, develop, and manage our team of pre- and post-sales Solutions Architects across EMEA.
Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).
Oversee and coach Solutions Architects on strategic accounts and other engagements across segments.
Partner with our engineering org to provide product feedback from the field.
Develop repeatable plays from trends you are seeing across your team.
Track and report SA performance to Sales and Field Engineering leadership quarterly.
Own org planning, staffing, budgeting, and regional recruiting.
What you need
10+ years of experience in Solutions Architect, Sales Engineering, or Technical Pre-sales roles, with at least 5 years in a leadership position.
Strong background in modern web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).
Proven ability to lead, coach, and scale technical teams in a high-growth environment.
Demonstrated success working with enterprise and commercial customers across diverse industries.
Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks, etc.).
Experience collaborating with Sales, Product, and Engineering teams to drive customer success.
Bonus if you
Have hands-on experience building with Vercel, Next.js, or similar frontend frameworks.
Have led SA teams at a high-growth SaaS or cloud infrastructure company.
Bring expertise in developer tooling, edge computing, or performance optimization.
Are comfortable presenting at conferences, webinars, or large-scale customer events.
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Seoul, South Korea
At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.
Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.
Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.
About the Role
The ideal candidates will have experience and knowledge to record, edit, and mix localized and original contents effectively and efficiently in accordance with the clients’ requirements. As a part of a team, they must be motivated and have a sense of responsibility, and they must be able to address issues in an active manner.
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직무 소개
이상적인 후보자는 고객의 요구에 맞춰 현지화 콘텐츠 및 오리지널 콘텐츠를 녹음, 편집, 믹스할 수 있는 경험과 지식을 갖춰야 합니다. 또한 팀의 일원으로서 팀원들에게 동기를 부여하고 책임감을 가지며 문제를 적극적으로 해결할 수 있어야 합니다.
Responsibilities:
Recording and editing dubbing projects mainly in Korean.
Mixing the dubbed mixes.
Audio services related to language dubbing, conforming, editing, QC’ing, and other creative audio services and tasks assigned.
Collaborate internally and globally for highest quality.
Regularly check and maintain conditions of studio facilities and equipment.
----------------------------------------------------------------------------------
책임
- 주로 한국어 더빙 프로젝트를 녹음 및 편집
- 녹음된 오디오를 믹스
- 오디오 서비스와 관련된 언어 더빙, 콘폼 작업, 편집, 믹스, QC, 그리고 창의적인 오디오 서비스와 그 밖에 할당된 임무
- 최고 품질을 위한 내부 팀원들은 물론 글로벌 팀과의 협업
- 정기적인 스튜디오 시설 및 장비의 상태 확인 및 유지 보수
- 보안 정책을 준수하고 맡겨진 정보자산을 보호
Requirements
1+ year experience in recording and editing music, audio, movie or TV sound.
Excellent ProTools operational skills, including the use of video
Excellent communication skills over phone and email
Deep sense of urgency and ability to work in a fast-paced environment with self-direction
Problem solver with creative and innovative approach and ability to think out of the box
Outstanding attention to detail Preferred
Strong skills with Mac OS and Microsoft Office Suite
Familiarity with other media applications such as Adobe Suite and Final Cut Pro
Business level English Physical Requirements:
Ability to operate and work in front of a computer in an audio mix stage setting
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자격 요건
- 오디오, 음악, 영화, 또는 TV Sound 녹음 및 편집 경력 1년 이상
- 비디오 사용을 포함한 우수한 ProTools 운용 기술
- 전화 및 이메일을 통한 뛰어난 소통 능력
- 신속한 상황 대처 및 빠르게 변화하는 환경속에서 주도적으로 일할 수 있는 능력
- 창의적이고 혁신적으로 문제에 접근하고 유연하게 사고하며 해결할 수 있는 능력
- 섬세한 관찰력
우대사항
- Mac OS, Microsoft Office 사용에 능통하신 분
- Adobe, Final Cut Pro 와 같은 다양한 미디어 애플리케이션에 능통하신 분
- 비즈니스 레벨의 영어 실력을 보유하신 분
- 사운드 디자인 경험이나 효과 작업 경험이 있는 분
- 5.1, Atmos 믹스 경험이 있는 분
Benefits
Equal Opportunity Employer
We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.
고용 평등 기업
저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다.
Benefits
Location: Petaling Jaya, Malaysia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First and second level technical support – calls/tickets/user interaction
Provide prompt responses to IT related questions from end-users
Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
Create, maintain, utilize knowledge articles
Provide IT onboarding trainings to new starters
Contribute to continuous improvement initiatives
Requirements
Language skills: fluent English and Malay, other languages are a plus
2+ years of experience in a similar role
Strong problem solving/analytical abilities
Excellent communication skills and customer orientation
Attention to detail and ability to multi-task, handling multiple stakeholders
Ability to prioritize and willingness to work self-sufficiently and well organized
Team player and supportive personality
Experience in regulated IT environments is a plus (e.g. GxP)
All candidates must provide a Criminal record not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Petaling Jaya, Malaysia
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Location: Thailand; Vietnam; Philippines; Kazakhstan
FP Markets Group of Companies
is a well-established, multi-regulated broker founded in Australia, providing traders with access to CFD trading on Forex, Indices, Commodities, Stocks, and Cryptocurrencies. As we continue to expand, we are looking for a
Country Manager – South Korea
to lead and grow our operations in the Korean market.
Responsibilities:
Take full ownership of the Korean market, developing and executing strategic plans to grow our client base, revenue, and brand presence
Build and maintain strong relationships with key partners, affiliates, and stakeholders in Korea
Identify opportunities for market expansion, including lead generation, local marketing channels, and strategic partnerships
Oversee onboarding and engagement of trading clients, affiliates, IBs, Money Managers, and other partners, ensuring an excellent client experience
Monitor market trends, competitor activities, and regulatory changes, providing actionable insights to senior management
Lead cross-functional initiatives, working closely with marketing, customer support, and operations to drive business success
Represent FP Markets in Asia at industry events, conferences, and networking opportunities
Candidate Profile:
2+ years of experience in FX/CFD and online trading industry (preferably for Korean region)
1+ years in a management or leadership role in sales, business development, or partner management
Fluent in Korean with good English proficiency
Strong strategic thinking, decision-making, and stakeholder management skills
Self-motivated, proactive, and results-oriented with the ability to work independently in a remote setup
The Offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Corporate equipment
Fully remote work
Your Journey to FP Markets:
Interview with HR
Interview with the Hiring Manager
Presentation of Business Plan to the Head of Business Development
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an experienced WordPress Developer with at least 3 years of professional experience to join a growing team remotely.
You will be responsible for building, customizing, optimizing, and maintaining high-quality WordPress websites. This role requires strong hands-on experience with WordPress, PHP, HTML, CSS, theme development, plugin development, website performance, SEO, and security.
The ideal candidate is comfortable working across both front-end and back-end development and can independently troubleshoot technical issues while delivering fast, responsive, secure, and user-friendly websites.
Key Responsibilities
Build and customize WordPress themes, website layouts, templates, and styles using HTML, CSS, PHP, and WordPress best practices.
Develop custom WordPress plugins, extensions, and functionality when existing solutions do not meet project requirements.
Manage both user-facing website functionality and back-end components, including server-side logic and database interactions.
Improve page loading speeds, Core Web Vitals, website performance, and overall user experience across desktop and mobile devices.
Implement technical and on-page SEO best practices to improve website structure, crawlability, performance, and search engine visibility.
Ensure websites are fully responsive and provide a consistent experience across mobile, tablet, and desktop devices.
Conduct security checks and audits, manage WordPress core, theme, and plugin updates, and follow security best practices.
Diagnose and resolve website errors, plugin conflicts, broken functionality, performance issues, and other technical bugs.
Perform regular website and database backups and support restoration or recovery when required.
Test websites and new functionality before deployment to ensure reliability, compatibility, and performance.
Requirements
3+ years of professional WordPress development experience.
Strong proficiency in WordPress, PHP, HTML5, and CSS3.
Proven experience developing and customizing WordPress themes.
Experience building or modifying custom WordPress plugins.
Strong understanding of both front-end and back-end web development.
Experience working with WordPress databases and server-side functionality.
Knowledge of responsive and mobile-first development.
Practical experience with website speed and performance optimization.
Understanding of technical SEO and SEO-friendly web development.
Knowledge of WordPress security best practices, updates, backups, and ongoing maintenance.
Strong debugging and troubleshooting skills.
Ability to work independently in a remote environment and manage development tasks effectively.
Strong attention to detail and commitment to producing clean, reliable, high-quality work.
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for an experienced WordPress Developer with 4–5+ years of professional experience to join a growing team in a fully remote role.
You’ll be responsible for building, customizing, optimizing, and maintaining high-quality WordPress websites. This role requires strong expertise across both front-end and back-end WordPress development, with hands-on experience in custom themes, plugins, PHP, JavaScript, databases, performance optimization, SEO, and website security.
The ideal candidate is comfortable owning WordPress projects end-to-end, troubleshooting complex technical issues, and delivering fast, secure, responsive, and maintainable websites.
Key Responsibilities
Theme Development: Build and customize WordPress themes, website layouts, templates, and styles using HTML, CSS, JavaScript, and PHP.
Plugin Development: Develop custom WordPress plugins, extensions, and functionality to meet specific business and website requirements.
Front-End Development: Create responsive, user-friendly interfaces that perform seamlessly across desktop, tablet, and mobile devices.
Back-End Development: Work with PHP, WordPress core functionality, databases, APIs, and server-side logic to support reliable website functionality.
Performance Optimization: Improve Core Web Vitals, page-loading speeds, caching, database performance, and overall website efficiency.
SEO Optimization: Implement technical and on-page SEO best practices to improve website structure, crawlability, performance, and search visibility.
Security & Maintenance: Conduct security checks and audits, manage WordPress core/theme/plugin updates, troubleshoot bugs, and maintain regular website backups.
Troubleshooting: Identify and resolve compatibility issues, broken functionality, performance bottlenecks, and other technical problems.
Quality Assurance: Test websites and new functionality across browsers and devices before deployment.
Ongoing Development: Maintain existing WordPress websites while continuously improving their functionality, performance, security, and user experience.
Requirements
4–5+ years of professional WordPress development experience.
Strong knowledge of WordPress architecture, PHP, HTML5, CSS3, and JavaScript.
Proven experience building and customizing WordPress themes from scratch.
Hands-on experience developing or modifying custom WordPress plugins.
Strong understanding of MySQL/database management and back-end development.
Experience with responsive and mobile-first web development.
Strong understanding of WordPress performance optimization, caching, and Core Web Vitals.
Knowledge of technical SEO and SEO-friendly development practices.
Experience implementing WordPress security best practices, updates, backups, and maintenance procedures.
Familiarity with APIs and third-party integrations.
Ability to diagnose and resolve complex WordPress issues independently.
Strong attention to detail and commitment to clean, maintainable code.
Excellent communication, organization, and problem-solving skills.
Ability to work effectively and independently in a remote environment.
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: Colombia; Peru; Argentina; Mexico; Spain; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: F
ull-time (Offshore - CET/BST Timezone)
Engagement: Independent Contractor
Job Summary
This company is at the forefront of the longevity revolution, providing individuals with the most comprehensive biomarker testing available to optimize their health and lifespan. As a Senior SDR, you will be the engine of growth for a high-impact preventive health platform. You will engage with health-conscious individuals across Europe and Latin America, translating complex biological data into a compelling value proposition. This is a high-velocity, high-reward role designed for an ambitious sales professional who wants to play a pivotal role in a rapidly expanding D2C health-tech environment.
Key Responsibilities
Manage a high volume of inbound leads with a target response time of 5 minutes or less during business hours.
Conduct 50+ personalized conversations daily via phone, email, and text to qualify prospects and drive conversions.
Own the full top-of-funnel cycle, aiming to add 100 new paying members per month.
Drive a target Average Order Value (AOV) of $750 through consultative selling and education.
Maximize customer lifetime value by achieving a 50% upsell rate on core service offerings.
Expertly navigate health-related objections and provide expert-backed guidance on the value of comprehensive biomarker testing.
Collaborate with the leadership team to refine sales scripts and outreach strategies.
Requirements
2+ years of experience as an SDR or in a sales-driven role within a D2C tech environment.
Bilingual fluency in Spanish and English (Must-have).
Proven track record of high-volume outreach and meeting/exceeding aggressive sales quotas.
Exceptional organizational skills with a self-starter "go-getter" mentality.
Comfortable working in CET/BST timezones with a required overlap with EST (10 AM – 2 PM).
Experience in Healthcare sectors.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
🎯 Performance-based bonuses and incentives
🤝Opportunity to work at the cutting edge of longevity and preventive health
🧠 Ongoing training, mentorship, and sales development support
Location: South Africa; Colombia; United Kingdom; Spain; Mexico; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an aggressive, highly analytical Senior Growth Marketer / Media Buying Specialist to take ownership of Google and Meta advertising campaigns. Our primary objective is simple: generate qualified inbound calls and leads profitably. This is not an account-maintenance or monthly-reporting role. We want someone who treats every account as if their own money is being spent. You will work directly with leadership to launch campaigns, analyse performance, cut wasted spend, identify overlooked opportunities, test new angles, and aggressively scale profitable campaigns.
Key Responsibilities
Build, manage, optimize, and scale high-intent Google Ads campaigns, with Meta Ads as a secondary channel
Develop campaigns specifically designed to generate qualified inbound phone calls and leads
Analyse campaign performance quickly and identify winning and losing campaigns, keywords, audiences, ads, and landing pages
Aggressively cut wasted spend and reallocate budget toward profitable opportunities
Identify new customer-intent angles, search opportunities, audiences, and campaign structures competitors may be missing
Continuously test new messaging, offers, targeting, keywords, creative, and landing-page approaches using direct-response principles
Optimize campaigns against CPA, CPL, conversion rate, lead quality, and overall acquisition economics
Monitor search-term data, conversion tracking, attribution, call tracking, and landing-page performance
Launch new campaigns and work directly alongside leadership to expand into new markets and industries
Take increasing ownership of advertising spend, with a target of managing at least $100k/month in Google Ads spend within 90 days
Make fast, data-backed decisions rather than waiting for lengthy reporting cycles
Requirements
Proven track record in Direct Response marketing with a deep understanding of customer desire, intent, and buying behaviour
Advanced / expert-level Google Ads expertise
Strong Meta Ads experience
Proven experience generating leads and/or inbound phone calls through paid advertising
Demonstrable experience optimizing campaigns against commercial performance metrics such as CPA, CPL, ROAS, conversion rate, and lead quality
Highly analytical mindset with the ability to turn campaign data into immediate, actionable decisions
Experience launching campaigns from scratch, diagnosing poor performance, cutting losers, and scaling winners
Experience managing meaningful advertising budgets; $50k–$100k+ monthly Google Ads spend is strongly preferred
Strong understanding of conversion tracking, attribution, call tracking, search-term analysis, budget allocation, A/B testing, and landing-page performance
A no-nonsense, high-accountability attitude. You care about performance more than process or corporate bureaucracy
Fast, decisive, competitive, hands-on, and comfortable operating with significant autonomy
Low-ego and highly coachable, with the ability to receive direct constructive feedback without becoming defensive
Exceptional command of written and spoken English
Availability to work strictly 9-5 CST
Nice-to-Haves
Experience with home-service lead generation, particularly:
HVAC
Plumbing
Roofing
Electrical
Solar
Restoration
Pest control
Landscaping
Remodeling
Experience in other high-intent lead-generation verticals such as legal, insurance, financial services, healthcare, automotive, or real estate
Previous experience working in a high-performance digital marketing or growth agency
Experience with pay-per-call campaigns
Experience managing $100k+/month in Google Ads spend
Proficiency with Slack
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Khafji, Saudi Arabia
We are seeking an experienced
Change Management & Training Specialist
to support organizational transformation, business improvement, and operational change initiatives within a large-scale industrial environment.
The role will be responsible for developing and executing change management strategies, stakeholder engagement plans, communication activities, and training programs to ensure successful adoption of new processes, systems, technologies, policies, and organizational initiatives.
The successful candidate will work closely with leadership, project teams, subject matter experts, and employees to assess change impacts, manage resistance, build organizational readiness, and ensure employees have the knowledge and capabilities required to successfully transition to new ways of working.
Key Responsibilities
Develop and implement comprehensive
Change Management Plans
for organizational, operational, digital, and business transformation initiatives.
Conduct
change impact assessments
to identify how changes will affect employees, processes, roles, systems, and business operations.
Develop stakeholder engagement strategies and communication plans aligned with project and organizational objectives.
Identify potential resistance to change and develop appropriate mitigation and engagement strategies.
Assess organizational readiness and develop action plans to improve change adoption.
Work closely with project managers, business leaders, subject matter experts, and functional teams throughout the change lifecycle.
Develop and deliver
training programs, workshops, awareness sessions, and briefing sessions
to support organizational change.
Conduct
Training Needs Analysis (TNA)
based on business requirements, competency gaps, and upcoming organizational changes.
Develop training materials, presentations, user guides, manuals, procedures, FAQs, and other learning resources.
Coordinate with subject matter experts to ensure training content accurately reflects new processes, systems, procedures, and operational requirements.
Facilitate instructor-led and virtual training sessions for employees and stakeholders.
Support the development and implementation of
train-the-trainer programs
where required.
Monitor training participation, knowledge transfer, competency development, and employee adoption.
Collect feedback from employees and stakeholders and incorporate findings into continuous improvement initiatives.
Establish and track
change adoption, readiness, training completion, and effectiveness KPIs
.
Prepare regular progress reports, dashboards, and presentations for management.
Support post-implementation activities to ensure sustained adoption of new processes, systems, and organizational practices.
Develop communication materials including announcements, newsletters, presentations, awareness campaigns, and change updates.
Ensure change and training activities are aligned with organizational policies, procedures, standards, and business objectives.
Maintain appropriate documentation, training records, attendance records, assessments, and change management deliverables.
Requirements
Required Qualifications
Bachelor's degree in
Business Administration, Human Resources, Organizational Development, Management, Education, Psychology, Information Technology
, or a related discipline.
5+ years of relevant experience
in Change Management, Organizational Development, Learning & Development, Training, or transformation-related roles.
Experience working within
large-scale industrial, energy, oil & gas, engineering, or other complex operational environments
is highly preferred.
Proven experience supporting
organizational transformation, business process improvement, digital transformation, system implementation, or operational change initiatives
.
Strong experience in developing and delivering professional training programs.
Experience conducting Training Needs Analysis and developing competency-based training programs.
Strong stakeholder engagement and communication skills across different organizational levels.
Excellent presentation, facilitation, interpersonal, and influencing skills.
Strong written and verbal communication skills in English.
Proficiency in
Microsoft Office
, particularly PowerPoint, Excel, and Word.
Preferred Certifications
Prosci Change Management Certification
CCMP – Certified Change Management Professional
APMG Change Management Certification
PMP / Project Management Certification
CIPD
ATD / CPTD
Relevant Learning & Development or Organizational Development certifications
Location: Khafji, Saudi Arabia
We are seeking experienced
Business Analysts
to analyze business requirements, improve business processes, and translate business needs into effective technology and operational solutions.
The successful candidate will work closely with business stakeholders, IT teams, project managers, and subject-matter experts to understand business objectives, document requirements, identify process improvements, and support the successful delivery of projects and initiatives.
Key Responsibilities
Engage with business stakeholders to understand business objectives, challenges, and requirements.
Conduct stakeholder interviews, workshops, and requirement-gathering sessions.
Analyze and document current (“As-Is”) business processes and define future (“To-Be”) processes.
Translate business requirements into clear and actionable functional requirements.
Prepare Business Requirements Documents (BRD), Functional Requirements Specifications (FRS), user stories, use cases, and process flows.
Identify gaps, inefficiencies, risks, and opportunities for process improvement.
Work closely with technical teams to ensure business requirements are clearly understood and implemented.
Facilitate communication between business users, IT teams, vendors, and project stakeholders.
Support solution evaluation and provide business input into proposed solutions.
Participate in requirements validation, solution walkthroughs, and design reviews.
Develop and maintain process maps, workflow diagrams, and data-flow diagrams.
Support User Acceptance Testing (UAT), including test-scenario preparation, test-case review, and defect clarification.
Required Qualifications
Bachelor’s degree in
Business Administration, Information Technology, Computer Science, Engineering, or a related discipline
.
5+ years of relevant experience
as a Business Analyst.
Experience in business/process analysis and requirements management.
Strong experience working with business and technical stakeholders.
Excellent analytical, problem-solving, documentation, and communication skills.
Good understanding of SDLC and project delivery methodologies.
Experience with tools such as
Microsoft Visio, Excel, PowerPoint, Jira, Confluence, or equivalent platforms
.
Experience in the
Oil & Gas, Energy, Utilities, Industrial, or other large enterprise environments
.
Experience with digital transformation, ERP, enterprise applications, or process improvement projects.
Knowledge of
Agile, Scrum, BPMN, BABOK, or ITIL
.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
We're looking for our founding Sales Development Representative to introduce Niantic Spatial to the organizations shaping the future of spatial computing, autonomy, and AI. Reporting into Marketing, you'll follow up on inbound interest, open meaningful first conversations with prospective customers and partners, and build a qualified pipeline.
This role sits at the intersection of research, communication, and disciplined execution. You'll learn how organizations approach their operational and technical challenges, understand their use cases, and assess where our products can help. Your conversations do double duty: they build pipelines, and they give Product real signals about where we are finding product-market fit.
You'll work closely with marketing, product, business development, and operations to turn market interest into pipeline, and help build the systems, messaging, and feedback loops that make a growing go-to-market team more effective.
What You'll Do
- Build Early-Stage Pipeline - Respond quickly to inbound interest, qualify initial fit, and uncover business and technical priorities. Develop outbound campaigns with Marketing and Business Development, testing audiences, messages, channels, and calls to action, then use the results to sharpen how we approach the market.
- Create Qualified Conversations - Research target accounts across industries such as oil and gas, defense and the public sector, and embodied AI. Build an informed point of view on each prospect's business, technical environment, and potential need for spatial intelligence.
- Reach Prospects Thoughtfully - Run personalized outreach across email, phone, LinkedIn, events, and other channels. Lead with a clear reason for reaching out and make every interaction useful, whether or not it produces a meeting.
- Explain the Opportunity - Learn our products and point of view deeply enough to explain them clearly to technical and executive audiences. Connect our capabilities to real customer problems without overstating what the products can do.
- Surface Product-Market Fit Signal - Ask thoughtful questions about how organizations build, deploy, and operate systems that need to understand the physical world. Recognize promising use cases and route the right context to product, sales, and technical teams so they can test where fit is strongest.
- Hand Off Cleanly - Translate discovery notes into a clear articulation of the customer's need, the proposed solution, initial scope, and next steps. Partner with Business Development on the first proposal and make sure the opportunity moves into the sales process with its context intact.
- Strengthen the Go-To-Market Motion - Capture patterns from prospect conversations: recurring pain points, objections, terminology, competitive context, and emerging use cases. Share them with Marketing, Business Development, Product, and Operations. Improve our processes, data quality, and tooling, using automation and AI to remove repetitive work while keeping judgment and personalization at the center of the prospect experience.
What You'll Bring
- 1-2 years in sales development, business development, customer-facing technology, fundraising, or a similarly communication-intensive role, or strong curiosity and drive early in your career.
- Clear, confident written and verbal communication, with the ability to engage both technical and business audiences.
- Comfort starting conversations with people you don't know. You listen carefully, ask strong follow-up questions, and persist without becoming transactional or scripted.
- Ownership of your own work: you can run a thoughtful follow-up process, keep accurate records, and stay organized across many accounts and conversations.
- Curiosity about how technology changes the way organizations operate, and the ability to learn a complex product, find the business relevance, and communicate it clearly.
- An appetite for experimentation. You'll test a new message or channel, learn from the result, and make the next iteration better.
- Persistence, sound judgment, and a high standard for preparation and follow-through.
- Bachelor's degree, or equivalent experience.
Nice to Have
- An interest in AI, spatial computing, robotics, autonomy, mapping, or other technologies that connect digital systems to the physical world.
- Experience using CRM (we use HubSpot), sales engagement, research, and productivity tools.
- Exposure to oil and gas, defense and the public sector, or embodied AI markets.
- Experience working alongside product teams, or an interest in how early customer conversations shape what gets built.
Compensation & Benefits
The expected salary range for this role is $102,000–$114,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: New York Office
Chainalysis is hiring a Senior Manager, Talent Management & Organizational Development to own the programs, processes, and resources that drive talent quality across the company. You will report to the VP of People.
This is a high-impact IC role. Some foundations are already in place. A performance review cycle runs today, and your job is to assess it, sharpen it, and raise the bar on how ratings, calibration, and reviews work in practice. Other programs, to support top talent development do not exist and this role has an opportunity to create lasting programs from scratch. In both cases, you will present recommendations to the People Leadership Team, get alignment on direction, and then execute.
A core part of this role is making other people effective. You will create the playbooks, toolkits, and training that HR Business Partners and people managers at every level need to run great talent processes without heavy central support. You build the content. You run delivery. You measure whether it lands.
The right person brings strong practices from a consulting background or a large, well-structured organization, but does not try to copy-paste them. Chainalysis is a growth-stage company where priorities shift, ambiguity is normal, and the ability to adapt matters more than a perfect framework. You work iteratively, move fast, and stay grounded in data.
In this role, you’ll:
- Evaluate and improve the existing performance review cycle, including goal setting, mid-year check-ins, annual reviews, ratings, and calibration.
- Build the supporting materials (manager guides, calibration toolkits, talking points, FAQs) that make the process work at all levels.
- Partner with People Analytics to track completion rates, rating distributions, and other indicators of process health. Use data to drive cycle-over-cycle improvement.
- Partner with HRBPs and business leaders to ensure that the organization has a high talent delivery model.
- Build the succession planning program for critical roles: readiness assessments, development plans, and pipeline visibility for leadership, including designing and running the organization’s talent mapping process, assessment methodology (9-box or equivalent), criteria, and cadence.
- Create the frameworks that make talent conversations consistent, data-informed, and actionable across business units.
- Identify frameworks to address retention risks for high-impact contributors and recommend targeted interventions. Work with HRBPs and business leaders to roll out and integrate into ongoing talent conversations.
- Develop the content library that HRBPs need to operate as strategic talent advisors: playbooks, templates, facilitation guides, and one-pagers.
- Create enablement resources for people managers at all levels: how to set goals, give feedback, run development conversations, assess talent, and navigate the review cycle.
- Run train-the-trainer sessions, workshops, and office hours to build capability across HRBPs and managers.
- Translate talent strategy into practical tools people can use independently.
- Pick up L&D programming where it connects to talent and performance outcomes: leadership development, manager effectiveness, and high-potential acceleration.
- Identify capability gaps through performance data, engagement results, and business priorities. Recommend targeted interventions.
- Partner with external vendors and internal subject matter experts to curate or build development content where gaps exist.
- Advise on team effectiveness, organizational design, and change management as the company scales.
- Bring an OD lens to talent programs to make sure they reinforce the culture and operating model Chainalysis is building.
- Bring data, options, and clear recommendations to the People Leadership Team for key decisions on talent philosophy, program design, and process changes.
- Facilitate discussions that lead to aligned decisions. Then own the execution.
- Keep PLT informed on program outcomes, risks, and what is and is not working.
We’re looking for candidates who have:
- 5-8 years in talent management and organizational development with meaningful time spent building or redesigning talent programs (not only administering existing ones). You may have led or been part of an L&D organization, but if you are principally a training designer or facilitator, this role will not be a fit.
- Critical thinking: you review, assess, and define based on first principles. You are curiosity-led and self-directed, anticipating the organization’s needs versus waiting to have them defined for you.
- Building with agility: you are comfortable with ambiguity. You can take a vague problem, structure it, propose a path forward, and ship something useful before you have every answer. You work iteratively. You ship a minimum viable version, gather feedback, and improve. When priorities shift, you adjust without losing momentum.
- Enablement driven: you think about adoption, not just design. You have a track record in adult-learning and programs that flex to the audience. When you build something, you build the training, the resources, and the feedback loop that make it relevant and sticky.
- Metrics orientation: you default to measuring outcomes. You are comfortable with people analytics, dashboards, and making a case with data. You create with data and AI as tools, not the other way around.
- Communication: clear, direct communicator. You can present options to a leadership team, facilitate a calibration session, and write a one-page toolkit with equal skill.
- Workday fluency: experience working in Workday for talent and performance processes.
Nice to have experience:
- Background in human capital management consulting (EY, Deloitte, or comparable) and/or OD design at talent dense organizations who have scaled.
- Experience at a technology company during a period of rapid growth or organizational change.
- Coaching certification, OD certification, or advanced degree in I/O Psychology, Organizational Development, or a related field.
- Familiarity with succession planning, including talent assessment, career pathing frameworks, and competency models (e.g. 9-box).
- Track record of using AI-enabled authoring tools in enablement and curriculum development.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional AI-Native Senior, Data Analyst to join our Reporting team. Our team delivers insightful, high-quality analysis to our clients on their healthcare use and their engagement with the Garner product. The team supports a combination of developing new scalable reports that we create at higher volume, and innovative custom analysis to provide insights for specific client situations.
The Senior Data Analyst partners with our externally-facing relationship managers to address specific client questions via custom and automated analysis. Supporting this responsibility, this role must deeply understand and improve upon the full suite of our existing automated reports, consistently identifying and implementing ways to improve their efficiency, accuracy, and client-impact.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own and own client-facing analysis end-to-end.
Build, maintain, and produce key reports for clients across our data ecosystem, from scoping to delivery.
Be a thought partner to our client-facing teams.
Use a deep understanding of our clients and the Garner product to partner with stakeholders, answering questions via analytically robust reports and presentations.
Build scalable report automation.
Collaborate with the data engineering team to create maintainable automation to create an ever-evolving suite of client reporting.
Develop deep domain expertise.
Build a strong understanding of your analytical domain so you can independently drive meaningful insights.
Identify opportunities to improve outcomes through analysis.
Identify gaps between the needs of our clients and our reports, proactively develop new insights to fill them.
Raise the bar on data practices.
Advocate for best practices in visualization, documentation, metric consistency, and stakeholder communication across teams.
Answer high-stakes, ambiguous questions.
Run deep-dive investigations into complex business problems — the kind of analysis leadership uses to make strategic calls.
The ideal candidate has:
5+ years
of experience
in Data Analytics, Business Intelligence, Consulting, or a similar data-centric role.
Cross-functional translation.
Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders.
Autonomy and ownership.
Comfortable working independently and owning reporting projects end-to-end.
Automation mindset.
Attention to detail with a bias toward automation and scalability over one-off work.
AI Nativity.
Comfort with and excitement about building analytics, building dashboards, and validating results by harnessing the power of AI agents.
Making data accessible
. A track record of using data analysis to communicate business solutions.
Modern data stack.
Hands-on with Snowflake (or a comparable cloud warehouse) and SQL at scale; experience with dbt strongly preferred — you'll partner with Data Management in governed pipelines, not just consume their outputs.
A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $167,000 - $210,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Security Engineer on Security Incident Response, you'll serve as a senior technical leader and builder for the team, helping shape both how we respond to incidents today and how our response capabilities evolve over time.This role is about advancing what the team is capable of, not just responding when something breaks. You'll design and build the AI-assisted systems that extend the team's reach, lead the response to the most complex incidents, and own programs that make the organization more prepared over time, from tabletop exercises and gamedays to the continued advancement of threat hunting and insider risk capabilities.
You bring engineering depth, sound incident judgment, and the ability to plan, and deliver complex work against a longer-term maturity roadmap not just execute against a queue.
This is a senior individual contributor role with organization-wide impact on how 1Password investigates, contains, and learns from security incidents.
This role reports to the Manager, Security Incident Response.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Significant experience leading complex, high-severity security incidents across multiple environments, including serving as an incident commander or equivalent technical lead.
- Experience designing and building AI-assisted or agentic automation for security operations (triage, investigation, containment), with sound judgment about where automation should and shouldn't hold decision authority.
- Strong software engineering skills, and experience building production tooling, automation, or systems rather than only operating existing security platforms.
- Experience owning a security program or capability roadmap end to end, including planning, sequencing, and delivering multi-quarter work.
- Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and response approaches.
- Experience designing and running tabletop exercises, gamedays, or comparable readiness programs and translating findings into improvements..
- Strong written and verbal communication skills, including the ability to represent technical tradeoffs to senior leadership and cross-functional stakeholders.
- Experience mentoring engineers or otherwise raising the technical and investigative capabilities of a team.
How you'll work:
- You look for opportunities to build systems that scale the team's capabilities rather than relying on repeated manual effort, and you're interested in thoughtfully applying AI and automation where they can improve security outcomes.
- An experienced incident commander who brings structure to complex incidents, makes sound decisions with incomplete information, and helps teams move forward during high-pressure situations.
- You're comfortable taking ownership of a capability from strategy through execution, including defining priorities, sequencing work, navigating dependencies, and delivering against a longer-term roadmap.
- You can operate as a technical partner to leaders and cross-functional teams, independently representing technical priorities, risks, and tradeoffs.
- You value continuous improvement and contribute to an environment where teams can examine incidents, decisions, and failures openly and turn what they learn into stronger systems and practices.
What you can expect:
- Serve as incident manager and technical escalation point for complex, high-severity events, bringing structure, sound judgement, and clear decision-making under pressure.
- Design and build AI-assisted and automated systems that improve how quickly and consistently the team can triage, investigate, and contain incidents.
- Establish appropriate safety controls, approval gates, auditability, and rollback mechanisms for automated and AI-assisted actions, ensuring high-impact decisions remain appropriately human-controlled.
- Own the team's readiness programs, including tabletop exercises and incident gamedays, from scenario design and execution through debriefing and translating finishes into concrete (or measurable) improvements
- Advance the team’s threat hunting and insider risk capabilities by identifying opportunities, defining priorities, and delivering roadmap work that improves investigative depth and coverage
- Plan, sequence, and deliver multi-quarter initiatives that mature the team's capabilities, bringing project management discipline to work that doesn't fit neatly into a sprint.
- Mentor and provide technical leadership to other engineers, strengthening engineering rigor and investigative judgement across the team.
- Partner with Security Operations, Product Security, and Engineering teams to close gaps surfaced through investigations, hunting, and simulations.
- Foster psychological safety and blameless learning across incident retrospectives, gamedays, and tabletop debriefs.
- Extend strong incident response practices beyond the immediate team by building reusable systems, tooling, and operating patterns that strengthen response capabilities across areas such as PSIRT, Privacy, and Engineering.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote or Mississauga
Workplace: remote
Job Title:
SVP, Product Management – Data Products & Strategy
Location:
Canada – Remote or Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, USA
Workplace: remote
Job Title: SVP, Product Management – Data Products & StrategyLocation: USA – Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Summary:
Sony Interactive Entertainment (SIE) is seeking an experienced
Senior
Legal Operations Program Manager
to join our
Legal Operations Team
. In this strategic role, you will lead complex, cross-functional programs that enhance the efficiency, effectiveness, and scalability of SIE’s global Legal Department. You will serve as a central program management partner across Legal technology initiatives, helping shape and execute short-, mid-, and long-term roadmaps while bringing structure, prioritization, and consistency to a growing portfolio of tools and services.
The role will work closely across Legal and with partners in IT, Finance, Procurement, Privacy, and the broader business. The ideal candidate combines strong program management expertise with experience working within a Legal environment, hands-on knowledge of Asana, familiarity with legal technology, and a passion for operational improvement and innovation.
What You’ll Be Doing:
Program Management & Legal Technology
Lead complex, cross-functional Legal programs from planning through delivery, establishing clear roadmaps, priorities, timelines, milestones, and success measures.
Serve as a central program management partner across Legal technology initiatives, using Asana to manage workstreams, sprint schedules, dependencies, prioritization, and delivery.
Support development of the Legal technology roadmap across short-, mid-, and long-term priorities.
Partner with Legal stakeholders to conduct discovery, understand business requirements, and translate needs into actionable programs and solutions.
Support a portfolio of Legal technologies that may include CLM, eBilling, Matter Management, IP/Trademark management, e-signature, workflow automation, knowledge management, and AI-powered platforms.
Partner with IT and vendors on technology implementations, upgrades, integrations, and ongoing optimization.
Provide clear reporting to Legal leadership on program status, risks, dependencies, KPIs, and decisions required.
Operational Excellence & Legal Operations
Identify opportunities to simplify and improve Legal workflows using Lean, Six Sigma, and other continuous improvement methodologies.
Lead process mapping, root cause analysis, and development of standardized processes, playbooks, and documentation.
Partner with Legal Operations colleagues on vendor management, budget planning, reporting, analytics, and operational initiatives.
Use data and performance measures to identify opportunities and drive better decision-making across Legal.
Manage multiple concurrent initiatives while maintaining strong stakeholder alignment and clear communication.
AI & Innovation
Partner with Legal and technology teams to support the Legal Department’s AI and innovation roadmap.
Help evaluate, pilot, implement, and drive adoption of AI-powered legal tools and workflows.
Identify opportunities to apply generative AI and intelligent automation to areas such as legal research, drafting, contract review, and knowledge management.
Partner with IT, Information Security, Privacy, and other stakeholders to support appropriate governance, risk assessment, and responsible adoption of AI tools.
Support training and change management to increase adoption of new technologies and ways of working.
What We’re Looking For:
Bachelor’s degree or equivalent in Business Administration, Legal Studies, Information Systems, or a related field.
8+ years of progressive experience in program/project management, legal operations, or legal project management within a corporate legal department or leading law firm.
Strong program management experience with a demonstrated ability to lead complex, cross-functional initiatives from strategy through execution.
Hands-on experience with Asana as a project and work management platform.
Experience working with legal technology platforms such as CLM, eBilling, Matter Management, IP/Trademark management, or related Legal Operations tools.
Demonstrated experience with process improvement and operational excellence methodologies.
Strong analytical skills, including experience developing KPIs and executive-level reporting.
Excellent communication and stakeholder management skills, with the ability to influence across functions and levels.
Experience working in a fast-paced environment and managing multiple priorities simultaneously.
Preferred Qualifications:
PMP, PgMP, Lean Six Sigma, or similar project/process improvement certification.
Experience with IP and Trademark management applications such as Anaqua, Clarivate, CPA Global, or equivalent.
Experience evaluating, implementing, or scaling AI-powered legal technology.
Familiarity with SAP, Coupa, Tableau, Domo, Power BI, or similar enterprise platforms.
Experience working within a global, matrixed technology, gaming, entertainment, or consumer business.
CLOC involvement or other demonstrated engagement with the Legal Operations community.
#LI-GM1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$149,800
—
$224,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Germany; Remote - EMEA
Workplace: Remote
About You
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You're a self-starter who's good at triaging problems and working on the most important one. You've worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they're happy they partnered with you. Further, you're a curious person, and you'd love the opportunity to work with a technology team that includes data scientists, algorithm experts, back-end and front-end engineers to expand your knowledge.
About Us
Constructor.io http://Constructor.io powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you've probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We're approximately doubling year over year despite the market slow down and have customers in every eCommerce vertical.
We're a passionate team of technologists who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
About The Position
As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services.
Your specific responsibilities will include:
- Own the customer journey from project kick-off, launch, adoption, and ongoing value realization, ensuring customers achieve meaningful business outcomes and are delighted with the partnership.
- Build trusted relationships across complex enterprise organizations, engaging confidently with stakeholders ranging from engineers, data and product teams to Heads and Directors of Ecommerce, Digital, Product, and Technology, as well as VP and C-level executives.
- Understand the goals, priorities, and influence of different customer personas, and align technical and business stakeholders around a shared success plan.
- Translate technical concepts, product capabilities, and performance data into clear business value, connecting Constructor’s work to outcomes such as conversion, revenue, customer experience, and operational efficiency.
- Plan and lead effective QBRs and EBRs that go beyond reporting: communicate measurable impact, facilitate strategic conversations, make recommendations, and align stakeholders on priorities and next steps.
- Identify risks, blockers, and changing customer priorities early. Lead escalations with clarity and urgency by defining the business impact, engaging the right internal teams, setting expectations, and maintaining customer confidence through resolution.
- Advocate effectively for customer needs while exercising strong judgment about when engineering involvement is required, how requests should be prioritized, and when an alternative solution can deliver the desired outcome.
- Use customer insights, performance data, and ecommerce best practices to provide proactive, strategic recommendations, not simply respond to requests.
- Maintain clear success plans, stakeholder maps, account documentation, training materials, and agreed actions so that both the customer and Constructor teams remain aligned.
- Partner closely with Account Management to support retention and growth by demonstrating value, strengthening executive relationships, and identifying opportunities to expand the partnership.
- Continuously improve how we onboard, integrate, and support customers, sharing repeatable best practices that make our processes more scalable and the customer experience more effective.
Requirements
- Based in EMEA, ideally in the DACH region —particularly Germany. Fluency in German is an advantage but not required.
- At least three years of experience managing relationships with enterprise customers in Customer Success, Account Management, Solutions Consulting, or a similar customer-facing role.
- Experience working with complex enterprise organizations and building trusted relationships with stakeholders ranging from technical teams and product leaders to Ecommerce Directors, VPs, and C-level executives.
- Strong executive presence and the confidence to lead strategic customer conversations, including QBRs and EBRs.
- Strong influencing and stakeholder-management skills, including the ability to create momentum and drive progress without direct authority.
- Strong problem-solving skills, intellectual curiosity, and the ability to learn quickly in a fast-moving, technically sophisticated environment.
- Experience in ecommerce, digital commerce, search, product discovery, or a related field is highly valued.
Benefits
- A competitive compensation package including stock options
- Fully remote team - choose where you live
- Work from home stipend! We want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget for every employee, refreshed each year
- Parental leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
УдалённоseniorColombia; Peru; Argentina; Mexico; Spain; Costa Rica; ull-time (Offshore - CET/BST Timezone); Comfortable working in CET/BST timezones with a required overlap with EST (10 AM – 2 PM)
УдалённоseniorSouth Africa; Colombia; United Kingdom; Spain; Mexico; Argentina