Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the US for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with PST for at least 20 hours/week.
Preferred locations:
USA
Why this job is exciting
We are looking for a deeply technical, pragmatic Product Manager to help shape and deliver products for developers and the AI agents working alongside them.
This will initially be the primary Product Manager supporting a small, fast-moving engineering organization. Rather than being embedded within a single team, you will work across several engineering teams to identify priorities, organize customer and product feedback, define requirements, guide products through the experimental, beta, and general availability lifecycle, and enable our Marketing and Go-To-Market teams to bring it to the world .
You will spend significant time working directly with customers, engineering leaders, and developers to understand their needs and translate them into clear product decisions. You will need enough technical depth to discuss implementation tradeoffs, evaluate developer workflows, and represent the product when an engineer is not in the room. You will also need the ability to crisply communicate with non-developers, internal and external, about the value that Sourcegraph delivers.
This is an opportunity to have an outsized impact within a small organization operating much like a startup, while benefiting from Sourcegraph’s enterprise distribution and access to customers with some of the largest and most complex codebases in the world.
📅 Within one month, you will…
Ramp up on Sourcegraph’s products, customers, technical architecture, go-to-market pitch, and product strategy.
Build strong working relationships with engineering leaders and the teams you will support.
Join customer conversations and develop an understanding of their workflows, pain points, and priorities.
Review and begin organizing existing customer feedback, product ideas, and active experiments.
📅 Within three months, you will…
Establish a clear process for gathering, organizing, and prioritizing product feedback across teams.
Translate customer problems into clear product requirements, specifications, and success criteria.
Help teams make pragmatic prioritization decisions across customer requests, product investments, and technical work including market research and competitive analysis.
Support the product lifecycle of experimental and beta features, including customer discovery, iteration, launch planning, and measurement.
Provide greater clarity beyond engineering on what we are building, why it matters, and how we will determine whether it is successful.
📅 Within six months, you will…
Own product prioritization and planning across the engineering teams, and act as the glue between EPD, revenue, and marketing.
Guide key products from early experimentation through beta and general availability.
Develop a strong understanding of Sourcegraph’s customers and become a trusted representative of their needs.
Establish scalable systems for product discovery, feedback management, specification, launch, pricing and packaging, and iteration.
Help define the broader product strategy for how developers and AI agents make changes across large and complex codebases, and represent that vision in public.
Improve the organization’s ability to make focused, evidence-based product decisions without introducing unnecessary processes.
Represent Product and Engineering across the company, supporting sales enablement and product marketing functions.
About you
You are a deeply technical Product Manager who is comfortable operating across several teams and product areas at once. You can move between customer discovery, strategy, product specifications, prioritization, and launch execution based on what the organization needs most.
You are energized by startup environments where roles are broad, context changes quickly, and progress depends on people taking ownership beyond narrowly defined responsibilities. You do not need a large product organization, extensive research support, or a mature operating process to make effective decisions. You are comfortable creating structure where it is useful while avoiding process for its own sake.
You are pragmatic. You know that the best product decision is not always the most ambitious or technically sophisticated one. You consider customer value, engineering effort, product quality, strategic importance, and speed when helping teams determine what to build.
You have meaningful experience with software development, whether through a previous engineering role or sustained hands-on coding experience. You understand how developers work and can discuss technical constraints and tradeoffs credibly. You can explain and defend product decisions with customers, executives, and engineers, even when the engineering team is not present.
You are comfortable spending significant time with customers. You ask thoughtful questions, identify the underlying problems behind feature requests, and distinguish between an individual request and a broader market need. You can turn fragmented feedback into actionable insights and clear product direction.
You are also an excellent communicator. You tell the story behind why a product or initiative matters, creating alignment across engineering and the broader organization. You bring clarity to ambiguous problems without pretending to have certainty where it does not exist.
Because this role will work closely with leaders in Eastern Time and with customers primarily located in North America, you must have substantial working-hour overlap with the Eastern Time zone.
8+ years of total professional experience in a combination of software engineering and product management, including 5+ years in a dedicated product management role.
Previous professional software engineering experience or substantial hands-on coding experience.
Experience building technical products for developers, engineering teams, or other highly technical users.
Experience working directly with customers throughout product discovery, development, beta testing, and launch.
Experience translating customer problems and technical concepts into clear product requirements and specifications.
Experience prioritizing work across multiple teams, stakeholders, and competing customer needs.
Ability to operate as the primary Product Manager across several engineering teams rather than within one narrowly defined product area.
Strong understanding of software development workflows, Git, source control, and modern developer tooling.
Excellent written and verbal communication skills, including the ability to communicate credibly with both engineers and customers.
Demonstrated ability to use qualitative feedback, product data, and strategic context to make pragmatic product decisions.
Ability to work effectively with significant Eastern Time zone overlap.
Nice-to-haves:
Experience building products involving AI agents, coding assistants, code generation, or large language models, and a strong stance on how AI will change the way software is being built.
Experience with developer tools, code search, code intelligence, compilers, IDEs, or large-scale code transformation.
Experience working with enterprise customers and complex software development organizations.
You enjoy writing code and are comfortable exploring or contributing to a production codebase.
Level
📊 This job is an IC4. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an
open and transparent
company, our
compensation philosophy
and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC4 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
💰The starting salary for the IC4 pay band in each zone is:
Zone 1:
$230,450
Zone 2:
$184,360
📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5.25 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[30m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[30m]
Async writing project
[30m]
Review of proposal
[60m]
Resume Deep Dive
[45m]
Product Manager overview of past projects
[30m]
Cross-functional team collaboration interview
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30m]
Values
[30m]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
УдалённоNo matter what, working hours must overlap with PST for at least 20 hours/week; Because this role will work closely with leaders in Eastern Time and with customers primarily located in North America, you must have substantial working-hour overlap with the Eastern Time zone; Ability to work effectively with significant Eastern Time zone overlap
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Review and analyze customer contracts, amendments, and pricing arrangements to ensure billing and revenue accuracy in accordance with contractual terms. Prepare and reconcile billing data, subscription activity, and supporting documentation for monthly billing and revenue processes.
Validate rates, discounts, terms, and special conditions across both simple and complex contract structures. Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues.
Partner with Customer Success, Sales, and Accounts Receivable teams to support customer inquiries, disputes, and contract interpretation.
Support credit and adjustment requests by performing detailed analyses and reconciliations in alignment with established policies.
Contribute to process documentation, standardization, and continuous improvement initiatives, including workflow enhancements and automation opportunities. Participate in system testing, data quality initiatives, and cross functional projects that improve billing accuracy and operational efficiency
Required Skills & Qualifications:
2-5 years’ experience in billing, financial analysis, subscription management, or similar fields
Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook)
Ability to work with large volumes of complex data across multiple systems (i.e. Tableau, JIRA, and Excel Reporting)
AI Fluency and/or use of M365 Copilot
Preferred Experience:
Bachelor’s degree in accounting or finance
Experience with NetSuite, and Salesforce.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $64,000 - $71,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote
Workplace: Remote
HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games.
We’re looking for a skilled Middle+/Senior Technical UI Designer to bring polished, intuitive game interfaces to life. You’ll turn design concepts and mockups into responsive, production-ready UI, creating scalable systems that look great, perform smoothly on mobile devices, and are easy for the development team to integrate and maintain.
WHAT YOU’LL BE DOING:
- Implement core and meta-game interfaces in Unity.
- Build responsive screens that adapt correctly to different resolutions and aspect ratios.
- Create and maintain a scalable UI architecture, including window structures, reusable components, UI kits, and prefabs.
- Create UI animations using DOTween, Timeline, and custom animation solutions.
- Set up and optimize UI effects using Unity’s Particle System.
- Optimize UI performance for mobile devices, including draw calls, batching, and Canvas setup.
- Work with text styles, materials, and localization.
- Optimize textures, atlases, and import settings.
- Create UI materials using Shader Graph and custom material setups.
- Refactor, simplify, and systematize legacy UI.
- Create and maintain UI documentation.
- Write simple C# scripts when needed.
WHAT WE EXPECT FROM YOU:
- 3+ years of experience in a similar role.
- Strong experience using AI tools to improve day-to-day workflows, create and integrate reusable UI components and event systems.
- Strong hands-on expertise with Unity UI.
- Solid understanding of UI performance optimization, especially for mobile devices.
- Ability to work independently and propose practical solutions.
- Strong attention to detail and a structured, systematic approach to work.
- English - B1+ level, Russian - C1 level.
WHAT WE OFFER:
- Competitive salary.
- Remote work format.
- A passionate and supportive team that values creativity and ownership.
- Opportunities for professional growth.
- A culture built on initiative, transparency, and collaboration.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming "should" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.
If you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!
This role will be based out of our Japan office but can be hybrid or fully remote depending on the situation.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
職務内容 / Responsibilities
Client-Facing & Pre-Sales
Lead and confidently run client meetings, calls, and technical demos independently, without needing a BD or CS lead to carry the conversation
Act as the primary technical point of contact during pre-sales and onboarding, scoping integration requirements and setting realistic expectations
Present technical concepts clearly to both technical and non-technical stakeholders (engineers, producers, executives)
Technical Integration & Troubleshooting
Guide partners through API integration, including authentication, request/response structures, JSON payloads, and webhook configuration and delivery
Diagnose issues using data dumps, technical logs, and API traces; distinguish integration errors from platform bugs
Write and interpret basic scripts or API calls (e.g., via Postman, curl) to reproduce and isolate client-reported issues
Document issues concisely and completely enough for engineering to act on without back-and-forth
Know when to resolve an issue directly versus escalate to Engineering, Product, or Support, and manage that handoff cleanly
Cross-Functional Communication
Serve as the communication hub between Client, Business Development, Customer Success, and Development teams, ensuring nothing gets lost in translation between technical and commercial priorities
Provide clear, well-organized status updates to internal stakeholders and clients throughout the integration lifecycle
Maintain accurate documentation in Jira, Confluence, and related tools
必須要件 / Qualifications
Bachelor's degree (or equivalent experience) in a related field
3+ years of experience in technical integration, solutions engineering, or a client-facing technical role
Demonstrated ability to lead client meetings and presentations independently — this is not a support-only or backend role
Working knowledge of REST APIs, JSON, and webhooks; able to read API documentation, interpret payloads, and troubleshoot integration failures independently
Comfortable using tools like Postman (or equivalent) to test and debug API calls
Near-native fluency in both Japanese and English, written and verbal; able to confidently lead client presentations and meetings and write professional business emails in either language without support (daily cross-team communication is in English)
Proven customer service or client relationship experience
Comfortable working with high autonomy, shifting priorities, and a significant workload
Strong attention to detail and time management
歓迎要件 / Preferred
Prior experience in the gaming industry, payments, or fintech
Experience with Confluence, Jira, and G Suite
Prior experience at a foreign or international company, or working across time zones with global teams
Genuine interest in games (as a player) and the gaming industry
(English follows Japanese)
私たちと一緒に働きませんか？
・急成長中のグローバルブランドで働けるチャンス
・競争力のある給与と成果に応じたインセンティブ
・リモート・ハイブリッド・オフィス勤務など、柔軟な働き方が可能
・協力的で革新性のあるチーム文化
・変化の大きい成長市場で、キャリアアップの機会が豊富
ゲーム業界に情熱があり、日本市場で大きなインパクトを生み出したい方を歓迎します。
ぜひご応募いただき、私たちの成長ストーリーの一員になってください！
Why Join Us?
- Opportunity to work with a fast-growing global brand.
- Competitive salary and performance-based incentives.
- Flexible work environment (remote, hybrid, or in-office options).
- Collaborative and innovative team culture.
- Career growth opportunities in a dynamic and expanding market.
If you’re passionate about gaming and want to make an impact in the Japan region, we’d love to hear from you! Apply now and be part of our journey.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming "should" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.
If you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!
This role will be based out of our Japan office but can be hybrid or fully remote depending on the situation.
ABOUT US
At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.
Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.
Longevity Opportunity Vision Enjoy the game!
Job Purpose
The Integration Manager is Xsolla's front-line technical partner for game studios — a hybrid role blending pre-sales engineering, technical support, and customer success. You'll work directly with new and existing game partners to get Xsolla's products, tools, and APIs working inside their games, from the first technical conversation through go-live and beyond. You'll lead client-facing meetings and demos, translate business needs into technical requirements, troubleshoot integration issues hands-on (logs, API calls, JSON payloads, webhook events), and act as the connective tissue between the client, Business Development, Customer Success, and Engineering.
Responsibilities
Client-Facing & Pre-Sales
Lead and confidently run client meetings, calls, and technical demos independently, without needing a BD or CS lead to carry the conversation
Act as the primary technical point of contact during pre-sales and onboarding, scoping integration requirements and setting realistic expectations
Present technical concepts clearly to both technical and non-technical stakeholders (engineers, producers, executives)
Technical Integration & Troubleshooting
Guide partners through API integration, including authentication, request/response structures, JSON payloads, and webhook configuration and delivery
Diagnose issues using data dumps, technical logs, and API traces; distinguish integration errors from platform bugs
Write and interpret basic scripts or API calls (e.g., via Postman, curl) to reproduce and isolate client-reported issues
Document issues concisely and completely enough for engineering to act on without back-and-forth
Know when to resolve an issue directly versus escalate to Engineering, Product, or Support, and manage that handoff cleanly
Cross-Functional Communication
Serve as the communication hub between Client, Business Development, Customer Success, and Development teams, ensuring nothing gets lost in translation between technical and commercial priorities
Provide clear, well-organized status updates to internal stakeholders and clients throughout the integration lifecycle
Maintain accurate documentation in Jira, Confluence, and related tools
Qualifications & Skills
Bachelor's degree (or equivalent experience) in a related field
3+ years of experience in technical integration, solutions engineering, or a client-facing technical role
Demonstrated ability to lead client meetings and presentations independently — this is not a support-only or backend role
Working knowledge of REST APIs, JSON, and webhooks; able to read API documentation, interpret payloads, and troubleshoot integration failures independently
Comfortable using tools like Postman (or equivalent) to test and debug API calls
Near-native fluency in both Korean and English, written and verbal; able to confidently lead client presentations and meetings and write professional business emails in either language without support (daily cross-team communication is in English)
Proven customer service or client relationship experience
Comfortable working with high autonomy, shifting priorities, and a significant workload
Strong attention to detail and time management
Nice to Have
Prior experience in the gaming industry, payments, or fintech
Experience with Confluence, Jira, and G Suite
Prior experience at a foreign or international company, or working across time zones with global teams
Genuine interest in games (as a player) and the gaming industry
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Personal Information Protection Act (PIPA), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
A fast-growing performance marketing agency based in the UK, our client specializes in high-impact patient acquisition for the cosmetic dentistry sector. By combining premium creative production with cutting-edge AI-driven sales systems, the team bridges the gap between lead generation and clinical consultations. They provide a comprehensive solution that includes specialized Meta advertising and automated appointment setting, ensuring high-value cases like Invisalign and dental implants reach the practitioners they serve.
The team operates at the intersection of marketing and technology, priding themselves on being early adopters of AI to drive measurable growth. With a strategic, results-focused culture, they offer an environment where innovation is prioritized to help clients outperform local competition. This is an excellent opportunity to join a scaling, specialist firm that values transparent performance and is dedicated to transforming how healthcare providers manage their digital growth and sales pipelines.
Job Type:
Full-time (Exclusive)
Job Summary
We are a high-growth, UK-focused performance marketing agency specializing exclusively in AI-driven patient acquisition for the cosmetic and implant dentistry sector. Unlike generalist agencies, we own the entire funnel—from high-intent Meta ads to a dedicated appointment-setting team that converts leads into deposit-paid consultations. We are looking for a technical, results-driven Senior Specialist to take full ownership of our paid social engine. This is a role for a "Self-Directed Owner" who thrives on solving complex tracking issues in restricted healthcare categories and delivering stable, high-quality lead volume that keeps our sales team busy and our UK dental clients scaling.
Key Responsibilities
Own the end-to-end performance of Meta (Facebook/Instagram) campaigns, including structure, optimization, and scaling across all dental client accounts.
Manage and fix complex conversion tracking setups, including Pixel, CAPI, GTM, server-side tracking, and custom/offline events.
Navigate and implement workarounds for healthcare-restricted categories where standard Meta optimization is limited.
Monitor account health daily, acting immediately on fluctuations in spend, CPL, or lead quality.
Lead client communication for UK-based practice owners via WhatsApp, Google Meet, and detailed Loom performance walkthroughs.
Coordinate lead flow with the internal appointment-setting team to ensure a consistent pipeline for qualification.
Maintain rigorous documentation of tracking configurations and account decisions to ensure a scalable, maintainable system.
Flag performance issues early and escalate to the founder only when accompanied by a clear, recommended fix
Requirements
3+ years of hands-on experience in Meta media buying (Facebook/Instagram) with a proven track record of hitting CPL/CPA targets in an agency setting.
Technical expertise in conversion tracking: Deep experience with Stape, GTM, server-side CAPI, and diagnosing broken tracking setups (not just installing basic tags).
Proven experience in restricted or regulated categories (e.g., Healthcare, Finance, Insurance) where standard platform tracking is limited.
Exceptional spoken and written English, with the confidence to lead performance calls and explain complex data to UK business owners.
High-ticket lead generation experience (moving beyond basic e-commerce prospecting).
South Africa-based with a reliable remote setup, including backup power and high-speed internet to manage UK business hours (GMT).
A proactive, ownership-focused mindset—we are looking for a specialist who manages the founder, not the other way around.
Nice-to-Haves
Experience with GoHighLevel or similar CRM and automation platforms.
Strong instincts for creative and audience testing methodologies.
Proficiency in Looker Studio for advanced performance reporting.
Experience scaling agencies from small client bases to high-volume retainers.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Career growth into a Head of Paid Acquisition role as the agency scales
📈 Long-term stability in a highly profitable, specialized niche
🤝 High level of autonomy and a seat at the core of the business delivery team
Location: Dubai, United Arab Emirates
We are looking for experienced
Secondary Real Estate Agents
to join our growing real estate agency in Dubai. If you have a proven track record in the UAE secondary property market and are passionate about delivering exceptional service to buyers and sellers, we'd like to hear from you.
This is an excellent opportunity for self-driven professionals who are motivated by a performance-based commission structure and want to grow with an ambitious agency.
Key Responsibilities
Build and maintain a strong pipeline of buyers and sellers within Dubai's secondary real estate market.
Advise clients throughout the buying, selling, and leasing process.
Conduct property viewings and negotiate offers.
Develop lasting client relationships through exceptional service.
Stay informed about market trends, pricing, and available inventory.
Collaborate with internal teams to ensure smooth transaction processes.
Maintain accurate records using the company's CRM and sales tools.
Meet individual sales and business development objectives.
Requirements
Minimum
3 years of experience
as a Secondary Real Estate Agent in the UAE
(mandatory).
Strong understanding of the Dubai secondary property market.
Proven negotiation and closing skills.
Excellent communication and interpersonal abilities.
Ability to work independently in a target-driven environment.
Valid UAE driving license is an advantage.
Strong professional network within the Dubai real estate market is preferred.
Benefits
Attractive performance-based commission structure.
Access to leading real estate platforms and company sales tools.
Opportunity to work with a growing and ambitious team.
Modern office environment in Dubai.
Company-provided equipment where required.
Visa and medical insurance subject to company policy.
Location: Kazakhstan; Serbia; Georgia; Portugal; Cyprus
We are looking for a
Commercial & Pricing Analyst.
In this role, you will work daily with sales dynamics and margin performance across markets, suppliers, and partners. It is not just about reviewing numbers — it is about understanding what stands behind them: which processes, decisions, and business factors drive the trends. You will identify the root causes of performance changes, develop well-reasoned recommendations within existing pricing models, and support their implementation together with the commercial team. This position requires a data-driven mindset, confidence in working with large data sets, and the ability to structure information and make balanced decisions. The role involves a high level of autonomy and personal responsibility for the accuracy of conclusions and their financial impact on the business.
This is a remote position.
Monitor daily sales dynamics across multiple segments: brand, country, supplier, key company partners, suppliers, and business lines.
Analyze multiple core metrics in combination to get a comprehensive picture.
Work confidently with large datasets; identify key events and business changes behind the numbers and graphs.
Deeply immerse yourself in business processes and identify root causes for metric changes.
Develop solutions that drive positive trend-level changes.
Collaborate with other teams to implement agreed-upon decisions, provide well-reasoned justification for proposed measures, build action plans, and monitor results.
Present results clearly using charts and numbers.
Defend the company’s interests and provide well-reasoned refusals under pressure, when required.
Communicate daily with the commercial team, dive into the specifics of each market, collect feedback, structure and aggregate received information, and present it in summary form.
Ensure the quality of collected data, clarify and verify suspicious or potentially inaccurate information with related teams.
Process internal requests regarding price discrepancies with competitors, verify data accuracy, make pricing decisions, and issue discounts.
Requirements
1–3 years of experience in analytics, pricing, revenue management, commercial analytics, or related functions.
English proficiency at B2 (Upper-Intermediate) level or higher (both spoken and written).
Strong analytical skills: ability to work with multiple metrics and analytical tools simultaneously, understand business processes behind the numbers, pay close attention to details and identify root causes of changes.
Advanced Excel skills (cubes, pivot tables, complex formulas, charts).
Basic SQL skills: ability to read and modify existing queries, write simple queries to extract data from multiple tables.
Experience working with large data sets, high attention to detail, and structured/systematic thinking.
Experience with BI tools is a plus.
Benefits
Flexible schedules and the opportunity to work remotely.
An ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for onboarding and training, development of soft skills and leadership abilities.
Partial compensation for participation in external training and conferences.
Corporate English school: group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate rates on hotels and travel services.
MyTime Day Off – an extra non-working day with full compensation.
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Richmond, United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: New York, NY; Remote
Workplace: OnSite
ABOUT THE COMPANY
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE TEAM
The fraud risk management team at Rain creates sophisticated, scalable risk mitigation solutions to protect our customers and provide them a low-friction experience. We achieve this by maintaining transaction and lifecycle event monitoring, building alerts to speed up fraud detection and response, and creating risk rules and strategies empowered with ML models. We are a pillar of the business supporting new products and ensuring their success. Rain’s next generation payment technology brings unique and new fraud vectors requiring holistic, end-to-end thinking, strong data fundamentals and fraud management savvy to combat.
WHAT YOU’LL DO
- Own the metrics, dashboards, and reports that inform business strategy and decision-making
- Design and implement real-time monitoring systems for fraud signals and alerting thresholds
- Design, simulate, and implement real-time risk controls using real-time and offline predictive ML models
- Balance risk controls with customer experience by focusing on loss savings, reduced user friction, and margin improvement
- Partner with go-to-market teams to demonstrate the technical and business value of risk controls to customers
- Effectively summarize complex analytical results to leadership and non-technical stakeholders
- Assist partners when they have fraud concerns with their traffic
WHAT WE'RE LOOKING FOR
- Advanced proficiency in SQL and Python
- 3+ years hands-on experience working on automated fraud risk strategies and experimentation (A/B tests), including implementation of real-time and offline predictive ML models
- Skilled in designing, building, and maintaining dashboards and fraud risk metrics
- The ability to manage ambiguous problems and find solutions
- High autonomy, including the ability to prioritize your workload effectively
- Relevant quantitative bachelor’s (or higher) degree (Statistics, Mathematics, Engineering, Computer Science, etc.)
NICE TO HAVE, BUT NOT MANDATORY
- Experience at a high-growth fintech company or financial services company
- Exposure to customer-facing or GTM-facing analytics or fraud issue triaging
- Background in identity risk, AML, payments fraud, or compliance analytics
- Fluency in AI-assisted data analysis / data science tooling
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
- Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.
- Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.
- Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
- Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
- Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.
- Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.
- Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
- Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process for business roles across go-to-market teams, delivering an exceptional experience for candidates, interviewers, and hiring managers
- Act as a strategic hiring partner to business leaders, collaborating closely to define role requirements, develop clear position profiles, and align on hiring plans, priorities, and timelines
- Design and execute proactive sourcing strategies across multiple channels to attract both active and passive candidates for business roles in competitive markets
- Build and maintain strong candidate pipelines, effectively assessing, engaging, and closing top business talent
- Drive an efficient, structured, and equitable interview process while continuously improving hiring workflows and candidate experience
- Track, analyze, and report on key recruiting metrics (time-to-fill, pipeline conversion, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5–8+ years of full-cycle recruiting experience in a high-growth tech company, with early-stage startup experience preferred
- Proven success recruiting and closing candidates across business functions, including GTM, operations, and corporate roles
- Strong ability to build trusted, consultative relationships with hiring managers and interview teams
- Excellent stakeholder management, communication, and prioritization skills in a fast-paced environment
- Data-driven approach to recruiting with experience using metrics to inform hiring decisions and process improvements
EVEN BETTER...
- Experience recruiting for GTM teams in a SaaS or B2B environment
- Experience with Ashby ATS
- Experience scaling business teams during periods of rapid growth
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s global Outcomes organization is focused on helping customers achieve business objectives with Notion. As the Growth Strategy & Programs Lead, you will help design and scale the programs, operating rhythms, and cross-functional initiatives that make install-base growth more explosive and repeatable globally.
This is a high-impact strategy and programs role. You will create the clarity, structure, and execution systems that help the business grow existing customers more deliberately.
You will bring analytical rigor to how we understand growth, translate insights into scalable programs, and help teams execute with consistency while still allowing for local market nuance. The ideal candidate is equally comfortable building a model, writing a crisp recommendation, aligning executive stakeholders, and turning a strategy into a practical field motion.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
IN YOUR FIRST 90 DAYS, YOU WILL:
- Learn Notion's post-sales operating model, regional execution model, and current install-base growth priorities.
- Partner with RevOps, Data Science, Finance, Sales, Outcomes, and Services leaders to develop a practical view of the key drivers and leading indicators behind retention and expansion.
- Identify a focused set of priority growth programs or plays to support the business in the near term.
- Build the initial program plans, success metrics, stakeholder map, and operating cadence for those priority initiatives.
- Partner with regional teams to understand how global programs should be adapted for local execution.
- Create clear documentation, field-facing materials, and executive-ready updates that help teams align and act.
- Establish a repeatable rhythm for reviewing progress, capturing learnings, and improving
WHAT YOU'LL ACHIEVE:
- Help build a clear, shared view of the drivers behind expansion and adoption across Notion's customer base.
- Design and scale global programs that support customer adoption, value realization, cross-sell, upsell, and durable growth.
- Partner with regional and functional leaders to turn local learnings into repeatable playbooks, programs, and operating cadences.
- Create measurement, reporting, and review mechanisms that help teams understand what is working and where to focus.
- Support the design of customer growth motions that connect Sales, Services, and Partners.
- Help codify best practices so growth becomes part of the standard operating rhythm, not a set of one-off campaigns.
- Bring structure to ambiguous, cross-functional initiatives and drive them from idea to operational execution.
SKILLS YOU'LL NEED TO BRING:
- Experience in management consulting, investment banking, business operations, or post-sales GTM operations.
- Strong analytical and structured problem-solving skills; you can turn ambiguous business questions into clear frameworks, insights, and recommendations.
- Proven ability to design and manage cross-functional programs from strategy through execution.
- Strong stakeholder management across senior leaders and operating teams, with the ability to align people around a shared plan.
- Excellent written communication, including crisp strategy docs, program plans, executive updates, and field-facing materials.
- Comfort working in a global organization where programs need a strong central strategy and room for regional adaptation.
- Ability to operate autonomously, prioritize effectively, and bring structure to fast-moving, ambiguous work.
- Strong business judgment and curiosity about what drives customer adoption, retention, and expansion.
NICE TO HAVES:
- Familiarity with usage-based, consumption-based, or product-led growth models.
- Experience building or scaling global programs across multiple regions or customer segments.
- Exposure to pricing, packaging, services, partners, or monetization initiatives.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $250,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: USA
BDR/SDR – Brave Search API
Remote - USA preferred
About Brave
Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a
truly
independent index, a private ad network (opt-in!) that directly rewards you for your attention, and a browser-native AI integration focused on keeping private data private. And we’re just getting started. Already 120 million people have switched to Brave for a faster, more private web. Millions more switch every month.
The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!
The Role
We are looking for a driven BDR/SDR to help us expand our footprint in the developer and enterprise markets and create our internal lead generation process.
As a BDR for the Brave Search API, you will be the first point of contact for potential enterprise and developer users. Your primary goal is to identify, qualify, and schedule meetings for our Account Executives, focusing on organizations looking to integrate privacy-centric search capabilities into their products. You will play a critical role in driving revenue growth by connecting our technology with businesses that value user privacy.
Key Responsibilities
Prospecting: Identify and research potential clients (SaaS companies, media outlets, developer tools) that would benefit from integrating the Brave Search API.
Outreach: Execute multi-channel outreach campaigns (email, LinkedIn, cold calling) to engage CTOs, Product Managers, and Lead Developers.
Qualification: Conduct discovery calls to understand technical requirements, pain points regarding current search providers, and budget authority.
Pipeline Management: Maintain accurate records of all activities and leads in our CRM (e.g., Salesforce/HubSpot).
Collaboration: Work closely with the Marketing and Product teams to refine messaging and stay updated on new API features and use cases.
Market Intelligence: Gather feedback from prospects to help shape the product roadmap and sales strategy.
Qualifications
Experience: 1–3 years of experience in BDR/SDR roles, preferably in B2B SaaS, API/Developer Tools, or Privacy Tech.
Communication: Exceptional written and verbal communication skills; ability to explain technical concepts to non-technical stakeholders.
Tech Savviness: Familiarity with APIs, developer ecosystems, or the ability to quickly learn technical product details.
Mindset: A strong belief in the mission of online privacy and user data sovereignty.
Tools: Proficiency with CRM software, LinkedIn Sales Navigator, and outreach automation tools.
Compensation - $65K-70K base salary plus commission and benefits
Why Join Brave?
Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech
Highly competitive salaries & benefits, and generous home-office stipends
Fully remote team (no office, no commute)
Minimal meetings
Welcoming, humble, ridiculously smart teammates, and a truly flat org structure
Opportunity to get in early at a hyper-growth company, and revolutionize the web
Oh, and did we mention Brendan, our CEO & co-founder,
invented
JavaScript?
Check us out
LinkedIn
|
Glassdoor
|
brave.com
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are hiring a AI Platform Engineer to build the execution layer for Supabase's internal AI systems.
Supabase is building an AI-native internal operating system: a common way of working across the company where AI carries a meaningful share of the operational load rather than sitting alongside it as an assistant. We are standing up a new central team to build those systems, enable the teams, and embed AI operations throughout the organization. You are the engineer on that team.
The execution layer is yours. You will build the platform that actually runs agents: an event-triggered queue, a headless model-agnostic runtime, durable state so work survives a restart, a human review gate, atomic rollback, and full logging of every prompt, tool call and decision so any run can be reconstructed. You will build the evaluation layer that makes any of it trustworthy, because an agent that cannot be measured cannot be trusted with anything beyond reading. And you will build the agents themselves, across everything from executive reporting down to a layer of agents that watch the platform and improve it.
This is a governance-heavy environment by design, and that is the interesting part of the problem. Agents are risk-tiered from read-only internal data through to external-facing output, with review depth, evaluation requirements and human approval scaling by tier. Some capabilities are permanently off limits: an agent may read and report, it may carry a human-authored update into a system of record once a human consents, and it may initiate contact within a strict budget, but it may never autonomously write a commitment (an owner, a due date, a status) into a shared work system. Your job is to make that structurally impossible rather than merely forbidden.
You will be the only engineer on this platform. You will close open architecture decisions yourself, own the infrastructure end to end, and instrument the system so it reports its own return.
WHAT YOU'LL BE RESPONSIBLE FOR
In this role, you'll:
- Ship the agent platform to production. An event-triggered queue, a headless model-agnostic runtime (choosing the runtime is an open decision you will close), durable state that survives a failed run, a human review gate, atomic rollback, and complete run logging in the warehouse.
- Own the evaluation layer, and switch on the gate that depends on it. Golden suites with behavioral assertions rather than intuition, judge criteria with a written rubric, safety cases that must pass on every run, and a CI gate that blocks a regression from merging. This is the precondition for every agent that does anything beyond read internal data.
- Build and register the agent portfolio. Reporting, drafting, linting, triage and question-answering agents across the executive, team-lead and individual-contributor layers, plus a meta layer that observes the platform and improves it.
- Enforce governance in code. Risk tiers the pipeline actually enforces, least-privilege credentials per agent, tool-permission gates, a decision audit log, and autonomy classes where the dangerous class has no code path rather than a warning label. Nothing runs without a registered owner, tier, tool grant and human gate.
- Design how the system contacts people. A hard interruption budget per person, message bundling instead of a stream of pings, and a structure that gives something useful before it asks for anything. Adoption depends on this more than on any other single design choice.
- Own the platform tooling. The compiler and validator, inventory integrity, and the paths that distribute context and capabilities into the repositories and chat surfaces where work happens.
- Compute the operating measures from production data. A pipeline from raw system activity through to a computed maturity grade per team, defensible enough that a team can dispute the result and be answered with the query rather than an opinion.
- Instrument the platform's own return. A ledger that logs the work each agent absorbs and computes the monthly figure, so the value of the system is a measurement rather than a claim.
HOW YOU'LL THINK
RECURSIVE THINKING
You build the generator, not the artifact. When you need thirty agents, you do not write thirty agents; you build the inventory, the compiler and the distribution path that makes the thirty-first cost an afternoon, then a meta layer whose job is to watch the platform, find its drift and file the fix.
The evaluation layer is the same move applied to trust. You are not checking whether one agent is correct today. You are building the machine that decides whether every future agent is allowed to ship, which means the suite has to be right in a way the agent does not, and the thing that grades has to be graded too.
INVERSION THINKING
You start from the failure and work backward to the design. The rule is that an agent may never autonomously write a commitment into a shared work system. The weak implementation is an instruction in a prompt. The strong one is that the credential in the agent's tool grant physically cannot set an owner, a due date or a status, so no amount of clever input, prompt injection or model error produces the forbidden write. You reach for the second one first.
Same for evaluation. Before writing a suite you enumerate how the agent can be wrong: an update that invents progress that did not happen, one that quotes a private channel into a public digest, one that is accurate and reads as an accusation, one that credits the wrong person. Then the suite is that list, each case caught before the agent ships rather than after it embarrasses someone.
AI-NATIVE EXECUTION
You use agentic tools on real work, in files and repositories, with the same rigor you apply to anything else you ship. You have a setup of your own and can describe it mechanically: what triggers it, what it is allowed to touch, where the human approves, what it logs, and how you found out the one time it went wrong.
That experience is this job, generalized. You are building for async engineers across 40+ countries who will judge the platform by whether it saves them an hour or costs them one, so you are your own first user and your own harshest reviewer.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- Have shipped production LLM agent systems that other people depended on. Not demos, not internal showcases. Systems with operational history, real users and at least one incident you can talk through. Prompt engineering on its own does not clear this bar.
- Design evaluations, not spot checks. You build golden sets, write behavioral assertions, define judge rubrics, set pass thresholds and gate CI on the result. You can explain why "we reviewed a bunch of outputs and they looked good" is not evaluation.
- Have done deep API work against the systems work actually lives in, and have authored MCP servers. You know the specific failure modes of those APIs, not just that they exist.
- Own infrastructure end to end in Python on GCP, with a cloud warehouse and infrastructure as code. You provision, deploy, monitor and roll back your own systems, and you close architecture decisions rather than routing them onward.
- Have taste about how software contacts humans. You treat every notification as spending a limited amount of trust.
STRONG SIGNAL
- Public work in this space. An open-source agent framework, an MCP server, an evaluation harness, or writing on agent reliability that other practitioners cite.
- LLM observability and cost instrumentation. Tracing agent runs, attributing spend per run, and building the queries that turn raw logs into a report someone acts on.
- You have built an internal platform that non-engineers adopted voluntarily, and can describe what you changed after watching them use it.
WHAT SUCCESS LOOKS LIKE
- The platform is boring. Agents run on a schedule and on events, state survives restarts, failed runs roll back cleanly, and every run can be reconstructed from its log.
- Nothing ships unevaluated. Every registered agent has a real suite with safety cases, the gate blocks regressions, and when someone challenges an output the answer is a test case rather than an argument.
- The dangerous action is impossible, not discouraged. An audit of any agent's credentials shows it cannot perform the writes it is not allowed to perform, and the audit log makes every consequential decision traceable.
- Teams pull the platform instead of being pushed. Agents get adopted because the reports are useful and the contact is rare and well-timed, and each team ends up with at least one workflow that runs automatically.
- The platform reports its own value. The work absorbed is measured and published, so the case for expanding it is made with data rather than enthusiasm.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,500
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
Phantom is looking for a Head of Business & Corporate Development to lead our partnerships, strategic intelligence, and M&A functions. You will be Phantom's outward-facing business leader, deepening and diversifying partnerships across crypto and traditional fintech to unlock and extend foundational capabilities, drive distribution and revenue, and develop the pipeline of inorganic opportunities that close capability gaps faster than we could build or hire. You'll sit within the Ops Org alongside BizOps and Communications, the business layer of Phantom, and serve as the internal expert that leadership reaches out to for everything from market intelligence to deal execution.
RESPONSIBILITIES
BUSINESS DEVELOPMENT & PARTNERSHIPS
- Partner with Product to launch and scale major business lines, unlocking foundational capabilities through strategic partnerships
- Lead business development strategy across user growth, monetization, and platform expansion
- Own revenue targets, measuring impact and deepening integration across the product stack
CORPORATE DEVELOPMENT & STRATEGIC INTELLIGENCE
- Map the competitive landscape and build market intelligence that provides a real point of view on where the space is heading
- Build and maintain a pipeline of inorganic options that close capability gaps and accelerate key metrics
- Own deal processes end to end, sourcing, diligence, negotiation, closing, and integration
- Deliver execution-ready recommendations, not research reports
QUALIFICATIONS
- A leader with 10+ years of experience spanning business development, partnerships, corporate development, M&A, or strategy, or a combination of investing and operator backgrounds
- Deep knowledge of the crypto and/or fintech ecosystem, with a strong network in Solana and beyond; you are plugged in, get calls from founders and investors, and have a genuine point of view on where things are heading
- Demonstrated track record of making calls that influenced executive decision making or product direction
- Meaningful deal experience across partnerships and/or M&A: you can speak to specific transactions, what you owned, and what you learned
- A cross-functional operator who is comfortable collaborating across Product, Engineering, Ops, Marketing, and Finance
- A strategic negotiator skilled at structuring deals with decentralized protocols, regulated financial players, and acquisition targets alike
- Exceptional judgment and prioritization; ability to move at speed with 80/20 thinking; you know what to prioritize and what to deprioritize, and you don't confuse activity with impact
- Strong written and verbal communication: crisp memos, curated analysis, clear narratives
- Experience managing a lean team, or a proven high performer who can take on management duties
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: New York, NY; Europe | Spain
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
We're looking for a Technical Support Analyst to help us deliver exceptional support for Rain's platform and integrations. You'll work directly with the fintechs, platforms, and partners building card programs and stablecoin products on Rain — troubleshooting complex API integrations, reading logs, and querying data to resolve issues that touch real money movement at scale. You'll partner closely with almost every team in the company on escalations, and turn what you learn on the ground into fixes that pushes Rain forward.
What you’ll do
- Investigate and resolve advanced customer and partner issues across Rain's systems, APIs, and integrations.
- Troubleshoot complex API integrations directly with partners, walking them through clear steps to resolve issues on their end.
- Own incidents in your queue as part of the team's 24x7 coverage: triage promptly, communicate clearly with clients and internal stakeholders, and consistently hit your SLA, CSAT, and quality targets.
- Escalate effectively by partnering closely with other teams to get to a satisfactory resolution
- Maintain accurate documentation and build troubleshooting guides and knowledge base content, supporting both self-serve resolution for customers and onboarding for the team.
- Feed insights back to Product and Engineering
- Collaborate with Engineering on testing, monitoring, and alerting improvements, and support new feature rollouts and integrations as they ship.
You are likely to succeed if you have:
- 3+ years of experience in a technical, customer- or partner-facing support role — ideally in fintech, payments, SaaS, or another high-growth, API-first environment.
- Hands-on experience with API products, plus comfort reading logs and writing SQL queries to investigate issues
- Familiarity with support processes and case management best practices
- Strong analytical and problem-solving skills, with a detail-oriented, root-cause mindset.
- Clear writing and communication skills
- Ability to prioritize effectively and manage multiple complex cases at once
Bonus attributes:
- A strategic, collaborative, results-oriented approach, and a genuine interest in payments or other areas of fintech.
- A collaborative mindset, a passion for continuous learning, and a knack for building long-lasting relationships.
- scripting or lightweight automation experience is a plus.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
ГибридГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRichmond, United States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
ОфисNew York, NY; Remote
ОфисSan Francisco, CA; New York, NY; Atlanta, GA
ГибридleadSan Francisco, California
USA
УдалённоМожно работать из любой страны
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоheadRemote-US; We strongly encourage candidates of all backgrounds to apply
