Location: Paramus, United States; Short Hills, United States; East Rutherford, United States; Parsippany, United States; West Long Branch, United States; Red Bank, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Paramus, United States; Short Hills, United States; East Rutherford, United States; Parsippany, United States; West Long Branch, United States; Red Bank, United States
Location: Beverly Hills, United States; West Hollywood, United States; Glendale, United States; Woodland, United States; Costa Mesa, United States; Hawthorne, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem.
- Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?"
- Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
- Genuine interest in healthcare and improving patient/member experiences
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy)
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and commercial partners (resellers) across the globe. This includes driving revenue growth and supporting customers across North America in both commercial and public sectors (government).
This is not a channel sales role - we are focused on new critical initiatives and analyzing how partnerships best serve the long-term needs of Figma’s business. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new revenue-focused partner programs from scratch and scale our existing motions to better serve customers as Figma’s platform continues to evolve.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.
What you’ll do at Figma:
Identify, evaluate, and execute new strategic distribution opportunities that require complementary GTM partners, and onboard qualified organizations into Figma’s formal partner program
Manage and grow relationships with service and commercial partners across AMER — including public sector and Federal clients — driving partner-influenced revenue and aligning on mutual success plans, critical metrics, and documented wins
Partner with Figma’s GTM teams to source, scope, and progress partner-influenced opportunities, while identifying new co-marketing and co-selling motions that expand reach and unlock new use cases
Evaluate and mature indirect sales motions in the context of Figma’s established sales model, recommending improvements that streamline execution and support long-term growth
Educate and enable the partner ecosystem on Figma’s products, services, and AI capabilities, while building strong cross-functional relationships with Sales, Marketing, Customer Experience, Product, and other internal partners
We'd love to hear from you if you have:
10+ years of professional experience in partnerships, business development, channel, or related GTM roles
3+ years of experience handling external GTM partners (e.g., SIs, agencies, consultancies, ISVs, resellers, marketplaces, or referral partners)
Proven experience building partner programs or strategies from inception to execution, including defining important metrics and revenue goals
Experience managing multiple strategic partner relationships simultaneously and driving measurable revenue outcomes
While not required, it’s an added plus if you also have:
Experience working with partners to influence or capture business within the U.S. Federal government
Worked at a service organization or channel partner in a direct GTM capacity
Sold to product, design, or technical audiences
Familiar with UX/UI design principles, collaboration tools, or digital product development workflows
Exposure to a sales methodology (e.g., MEDDICC, Command of the Message)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're growing our Applied AI team to dramatically increase productivity across Engineering, Sales, Support, and Operations, and to ship AI-powered products that customers rely on directly.
As an Applied AI Engineer, you'll design and ship production AI systems that change how WorkOS builds, sells, supports, and scales. You’ll also be building things that WorkOS customers use, and systems that the entire company depends on daily.
You'll work on a small, high-ownership team that:
- Chooses problems based on measurable impact
- Moves from idea → prototype → production in days or weeks
- Ships at both layers: internal leverage and customer-facing product
- Adapts quickly as models, tools, and best practices evolve
This is a 0→1 role with company-wide visibility.
What you'll do
- Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet
- Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain
- Work on big bets: a unified bot framework, a sandboxed coding harness agent, and infrastructure that lets the entire company ship
- Use LLMs, embeddings, retrieval, and tool-calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services
- Replace repetitive, multi-step manual processes with orchestrated, AI-driven flows that span multiple apps and data sources
- Stay current on new models and tooling, run focused experiments, and help the team converge on patterns, libraries, and infrastructure that compound over time
Example problems you might work on
- A sandboxed coding harness that can safely take a bug report or feature spec all the way to a deployed change
- A unified bot framework that powers every AI touchpoint, internal and customer-facing from a single, observable backbone
- A GTM intelligence layer that gives reps live account context, meeting prep, and follow-up from CRM, product usage, and conversation history
- Turning noisy, cross-tool workflows (tickets, Slack threads, docs) into a single agent that handles triage, routing, and suggested actions
- Infrastructure that lets any WorkOS team ship a reliable internal AI app without reinventing the stack
What we're looking for
- You've taken AI-powered systems from idea to production and through at least one iteration cycle with real users
- Strong engineering fundamentals. You're comfortable owning services, data flows, and integrations end-to-end
- Experience building with LLM APIs
- You think about failure modes, observability, and ownership, not just whether the demo works
- Bias toward action. You care less about the model and more about removing real bottlenecks, saving hours, or unlocking workflows the company couldn't do before
- Comfort with ambiguity and fast change. The problem, the tools, and the "right" patterns are all evolving, you're excited to help define them
Nice to have
- Prior work on customer-facing AI products
- Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents
- Exposure to MCP or similar protocols for connecting AI agents to real systems
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Software Engineer (L2) - for Voice Trust: helping ensure Twilio’s Voice customers have reliable voice communication with their customers that ensure their customers will answer their calls.
About the job
This position is needed to add to our Voice Connectivity Trust team in the US to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.
Responsibilities
In this role, you’ll:
Be an owner:
Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
Wear the customer's shoes:
Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
Write it down:
Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
Be bold:
Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
Draw the owl:
Figure out novel ways of solving customer problems for the Voice channel
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Minimum 2-3+ years of hands-on experience in a large scale, distributed applications environment on JVM based technologies
Experience building RESTful services, API design and event-driven architectures (Kafka, SQS)
Understanding of CI/CD pipelines
Hands on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure
Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana)
Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance)
Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability
Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents
Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples
Bachelor's degree in Computer Science or a related engineering field
Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
Able to work well in a team setting and both highly motivated and motivating
Desired:
Can demonstrate with metrics how you have used AI to increase productivity
Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
Knowledge and experience working with SIP protocol
Knowledge and experience working with Stir/Shaken protocol
Location
This role will be Remote in the USA but is
not eligible to be hired in CA, NY, WA, PA, CT.
We prioritize connections and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact.
- Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments.
- Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product.
WHAT YOU'LL BRING
- Experience leading engineering teams that build and scale end-to-end production systems
- Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments
- A leadership style that blends high standards with empathy, fostering both speed and quality
- Proven ability to work closely with customers and translate business needs into technical deliverables
- Excellent communication skills across technical and non-technical audiences
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience developing AI agents a plus).
- Experience building or deploying AI/LLM systems in production
- Background as a founder, engineering lead, or startup builder with high ownership and urgency
- Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Experience interfacing with customers or leading technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Houston, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an exceptional Senior Staff Software Engineer to join the Claude Developer Platform team and serve as the senior-most individual contributor across API Engineering. Since launch, the Claude API has seen rapid growth and adoption by companies of all sizes to build AI applications with our industry-leading models. The API serves as the primary channel for safely and broadly distributing AI's benefits across all sectors of the economy.
This role sets the technical direction for the systems that make Claude accessible to developers, enterprises, and partners at scale. You will operate at the intersection of technical strategy and execution, partnering closely with Research, Inference, Platform, Infrastructure, and Safeguards to ensure the Claude API is reliable, capable, and positioned to grow with Anthropic's ambitions.
This is a high-agency role that spans all API Engineering teams:
API Core
owns the foundational reliability and performance of the Claude API;
API Capabilities
ships frontier model capabilities—vision, tool use, computer use—directly to developers;
API Knowledge
builds retrieval and grounding systems that let Claude reason over external data;
API Distributability
ensures Claude reaches customers wherever they need it, with the enterprise-ready infrastructure to support it; and
API Agents
builds the infrastructure for long-horizon agentic workflows in production.
Responsibilities
Define and drive multi-year technical strategy for the Claude API, setting direction across API Core, Capabilities, Knowledge, Distributability, and Agents.
Identify and personally lead the highest-complexity, highest-impact engineering initiatives spanning multiple teams.
Serve as the primary technical decision-maker for major architectural decisions with org-wide scope.
Partner with Research to evaluate and integrate frontier capabilities; work with Inference and Platform for reliable delivery at scale; collaborate with Infrastructure and Safeguards for reliability, security, and responsible deployment.
Mentor and develop Staff-level engineers across the org.
Drive alignment across Product, GTM, Safety, and beyond while proactively identifying and addressing systemic technical risks.
You may be a good fit if you:
Have 12+ years of engineering experience with a clear track record operating at Staff or Senior Staff level.
Have demonstrably shaped technical strategy for large-scale API or distributed systems platforms.
Drive the highest-leverage technical outcomes without formal authority—you lead through influence, quality of thinking, and trust.
Have deep expertise in distributed systems and API architecture, and are effective writing design docs, making architectural calls, and coding in critical paths.
Are highly effective across org boundaries—you build trust with Research, Inference, Infrastructure, Safeguards, and business stakeholders alike.
Bring strong product instincts and a craftsperson's approach to API design; you communicate clearly with both technical and non-technical audiences.
Technical Stack
Languages:
Python, Golang, Rust
Infrastructure:
GCP, AWS, Azure, Kubernetes
Databases:
PostgreSQL (AlloyDB), Vector Stores, Firestore, Spanner
Tools:
Feature Flagging, Prometheus, Grafana, Datadog, Claude Code
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Location Preference: Preference will be given to candidates based in New York or the San Francisco Bay Area as these positions are part of an SF- or NY-based team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Software Engineer II on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group.
The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners.
This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager.
How you’ll make an impact
Deliver small-to-medium features independently, with some initial guidance, contributing across much of the team’s domain and components.
Collaborate with Product, Design, and other stakeholders to drive requirements for the work in front of you, and make well-reasoned design decisions at a component level, understanding the trade-offs involved.
Write code with testability, readability, and maintainability in mind.
Troubleshooting and incident management efforts, helping Senior Engineers to resolve critical production issues and improving system reliability.
Actively seek to learn about new technologies and trends, and how they might apply to what we’re building.
Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Consistently contribute to team documentation, sharing what you learn with the squad, and providing useful feedback during estimation and in retrospectives.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience.
3+ years of experience in software engineering post graduation.
Good experience in the .Net and C# ecosystem.
Working knowledge of architectural patterns for distributed systems (e.g., microservices, event-driven architecture using Kafka), and the judgement to weigh design trade-offs at a component level.
Experience working with cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.
RESPONSIBILITIES
- Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including:
- Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Strasbourg
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Assist technically business development manager for customer meetings;
Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees);
Present new products and new features for Ajax Systems distributors, as well as installers;
Teach technical staff at distributors and dealers to increase their knowledge of products and technology;
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients;
Market research and сomparative сharacteristics of products of the competitors;
Develop long-term relationships with key partners of the company;
Beta test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team;
Analyze customer needs in collaboration with the sales department.
Key requirements:
University Degree in IT /electronic engineering.
Professional experience with Alarm Systems, video surveillance, security, telecommunications and other related areas.
An excellent working knowledge of Alarm systems, IP CCTV.
Experience in installing/designing alarm, video surveillance systems, fire alarms, access control or other security systems.
Experience of training delivery or public speaking (as an advantage).
Strong communication skills.
Available to travel across the region.
Has an outgoing personality, enthusiastic and can work independently.
We offer:
An opportunity to work in one of the most recognized and innovative security manufacturers.
An opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Competitive compensation that includes a base salary and performance-related bonuses.
Car allowance and all business expenses covered by the company.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Senior Data Center Capacity Delivery Manager at Anthropic, you'll embed with project teams responsible for delivery of leased and partnered data center capacity. Your primary role will be to lead these partners to deliver on the fastest possible schedule while maintaining a safe construction site and protecting the finished quality of the data center.
Additionally, you'll validate deal readiness, coordinate complex stakeholder relationships, maintain regular reporting and status tracking, and ensure seamless transitions from project inception through operational readiness.
This role offers a unique opportunity to shape how Anthropic secures and activates the compute infrastructure needed to train and deploy frontier AI systems, working at the intersection of real estate, construction, and cutting-edge AI infrastructure.
Responsibilities
Lead. This is a role where leadership trumps management and process. You will be at one or more project sites 60% of the time or more and expected to shape the culture, approach, and aggressiveness that define those extended site teams. The goal is to impact outcomes in a favorable manner.
You are expected to be a force multiplier that develops and enhances the skillset that development partners, general contractors, and key trades bring to the project(s) you are overseeing. That means being a subject matter expert in the various cross functional elements of data center delivery and increasing the team's performance with that knowledge and commitment to alignment.
Confirm deal readiness and serve as the gatekeeper to validate transaction viability from Letter of Intent (LOI) through lease execution, ensuring all predevelopment, planning, technical and business requirements are met before commitment
Partner with landlords and developers post-deal to serve as Anthropic's primary point of contact, coordinating across internal stakeholders, tracking construction progress, and facilitating critical information exchange between development partners and Anthropic stakeholders
Represent Anthropic in key technical and operational decisions required by partners during the development process, ensuring our infrastructure requirements are met while maintaining strong partnerships
Drive seamless handoffs to operational state with heavy focus on engagement across networking and deployment teams, enabling rapid workload turn-ups and minimizing time-to-production
Prepare and present regular executive reporting on progress versus plan for facility development, supporting forward capacity planning and strategic decision-making
Identify and mitigate risks throughout the delivery lifecycle, proactively addressing blockers that could impact timeline, cost, or technical requirements
Develop and refine standardized processes and playbooks for facility delivery, driving continuous improvement as Anthropic scales its infrastructure footprint
You may be a good fit if you
Have 10+ years of experience in the highest level of site leadership managing data center delivery, construction projects, or infrastructure deployment at scale. You won’t have a big direct team to delegate too but will instead be able to treat the entire cross functional organizations at a jobsite as your team.
Have a strong understanding of the end to end (dirt to delivery) data center development process to include entitlements and permitting, planning and supply chain, execution, commissioning, and handover. You are not an administrator but an active player in the arena comfortable making decisions and guiding delivery execution without the need to consult across multiple external parties.
You should understand data center design and construction as a simple and repeatable process that allows you to build and optimize delivery without a playbook and with minimal processes and tools handed to you. If you can think about building a data center the way kids might build a tree fort or construct a lego set, we want to talk.
In this role you will often be on an island and responsible for your own destiny. You will have free reign to develop your own approaches with the mission guidance being your only bounds. No one will be there to empower your efforts; you will create your own influence by building relationships at the site and diving in at all phases to deliver success.
You must thrive operating with ambiguity and have a willingness to own project outcomes, knowing that the buck stops with you.
In this role, it is imperative that you are as comfortable in boots on a job site working to solve productivity issues with a group of blue collar trades as you are working across executives at development and contractor partners to optimize contract and commercial structures that incentivize delivery speed.
It's a bonus if you
Understand AI/ML infrastructure requirements, including high-density power and advanced cooling systems
Have had leadership positions (General Superintendent, Project Manager) within a GC or EPC on hyperscale data center projects or in self performance of hyperscale data center development projects.
Prioritize extreme ownership and have the ability to create winning cultures across diverse job sites.
Are deeply familiar with lease negotiations, construction contracts, or real estate development processes and have strategies to move those arrangements from traditionally transaction and risk managed arrangements to collaborative efforts that align incentives around accelerated delivery of facilities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
At Baseten, we are building the global operating system for distributed, heterogeneous AI hardware. We believe that as LLM and multi-modal workloads scale, the network is the computer. We are looking for foundational engineers to lead our GPU Networking efforts, making RDMA a first-class building block in our infrastructure and unlocking the next generation of distributed inference optimizations.
Networking and compute are no longer separate disciplines; they are converging. The massive throughput of H100, B200, and NVL72 architectures enables and demands a new approach where communication is co-optimized alongside computation. We are entering an era where the network is an active accelerator, leveraging smart hardware offloads and direct interconnects to ensure that data movement operates at wire-speed.
In this role, you will go beyond network configuration to architect the software fabric that unifies thousands of GPUs into a cohesive operating system. While you will leverage the best of the open-source ecosystem, you won't be limited by it. Where off-the-shelf solutions stop, you will build from scratch, engineering the primitives required to co-optimize communication and compute for Disaggregated Serving, Wide Expert Parallelism (WideEP), and lightening cold starts.
RESPONSIBILITIES
- Make RDMA First-Class: You will work on integrating RDMA/RoCE/InfiniBand capabilities directly into our inference stack, helping us move beyond TCP/IP to unlock order-of-magnitude improvements in bandwidth and latency.
- Optimize Distributed Inference: You will implement and tune the networking layers necessary for efficient Disaggregated KV Cache Offload and WideEP, ensuring seamless communication across NVLink and InfiniBand for our MoE models.
- Enable Serverless-Grade Startup Speeds for LLMs: You will work deeply with checkpointing and storage mechanisms to enable sub-10-second startup for trillion-parameter models.
- Deep-Dive into Hardware: You will characterize and validate networking performance on bleeding-edge clusters (H100/H200, B200/B300, GB200/300 NVL72), writing the acceptance tests that ensure our hardware delivers peak achievable throughput and minimal latency.
- Build Observability: You will design the tools that let us visualize packet flow, congestion, and effective bandwidth across the GPU interconnects, helping us diagnose complex distributed system behaviors.
- Optimize Kernels: You will work with communication libraries (NCCL, NVSHMEM) and potentially write custom communication kernels to overlap compute and data transfer.
REQUIREMENTS
- You have deep experience with high-performance networking protocols (InfiniBand, RoCE v2) and understand the physics of data movement.
- You are fluent in C++ or Python, with the ability to bridge the gap between high-level logic and hardware. You have a deep understanding of the memory hierarchy in modern NVIDIA architectures (H100/Blackwell) and know how to optimize for it.
- You like going deep. You aren't afraid to dive into TensorRT-LLM source code, write custom C++ / Python bindings, or debug NVLink topology issues.
- You know when to use an off-the-shelf solution and when we need to build a custom solution because the upstream tools (like standard Kubernetes networking) are too slow for our needs.
NICE TO HAVE
- Deep knowledge of NCCL, NVSHMEM, and UCX.
- Experience with Rust for systems-level or performance-critical networking code is a strong plus
- Experience with GPUDirect Storage (GDS) or high-performance filesystems like Weka or 3FS.
- Familiarity with TensorRT-LLM, vLLM, or SGLang.
- Experience running low-level benchmarks to "qualify" new hardware clusters.
THE TEAM
- Bleeding Edge Hardware: We are preparing to bring Blackwell (B200/B300) and then Rubin architectures online. You will be one of the first engineers in the industry optimizing networking for NVL72/GB300 racks.
- We go deep: We operate at every depth. Whether it’s tuning hardware interconnects, writing custom communication kernels, or designing distributed inference strategies, we work across the entire stack to deliver performance that goes far and beyond.
- High Impact: The networking optimizations you build will directly enable features that no one else in the industry has fully mastered yet, like seamless multi-node WideEP and instant model hydration.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Home based - EMEA
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an
Engineering Director
, who strives for taking ownership of the development and operations of internal software products serving Canonical business and a popular security solution Livepatch. A successful candidate has a track record of delivering full-stack software services, adheres to high engineering quality standards, and continuously develops their skills as well as skills of their direct reports. This is an exciting opportunity to work with highly enthusiastic people on exciting innovative engineering solutions supporting Canonical's growth and learn a lot about engineering for the business.
The engineering director will lead the Commercial Systems unit that is conceived as three engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business. We are looking for a software engineering director to oversee the three software teams led by software engineering managers.
The
Billing
team designs, develops, and operates a Golang service that provides a standardized and scalable capability to turn metrics into billable amounts, enable customers to see their current spend with Canonical at any time, and ensure accurate, reliable, and timely billing. The service further integrates with other engineering, business and payment systems.
The
Contracts
team designs, develops, and operates a Golang service that will become the single source of truth for all contracts with all customers. The service provides a standardized CPQ capability and stores signed contracts in a structured format. The service further integrates with other engineering and business systems including a CRM system and an accounting system.
The
Livepatch
team designs and develops a service for the delivery of Linux kernel patches to shrink the exploit window for critical and high severity Linux kernel vulnerabilities, by patching the Linux kernel between security maintenance windows, while the system runs. The engineering team behind this product develops Golang based client and backend components, while another Canonical team, the Kernel team, develops the security patches.
Location
: This role will be based remotely in the EMEA region.
The role entails
Leading multiple teams of engineers, ranging from graduates to seniors
Developing your engineering managers to maintain Canonical culture in their teams
Developing and evangelize great engineering practices and processes in the teams
Setting and implementing solid performance management with performance goals and objectives with your direct reports and teams
Identifying and measuring indicators of team health, and take action where needed
Being accountable for the product development roadmaps in the teams
Being an active part of the Commercial Systems leadership team, collaborating with other leaders
Expanding your teams by hiring great talent
Collaborating with stakeholders and product users
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Proven ability to drive multiple teams or large teams of software engineers to deliver outstanding results
Engineering experience in at least one of the following areas: Golang, Python, Java, or distributed integrations
Track record of going above-and-beyond expectations to achieve outstanding results
Professional written and spoken English with excellent presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
Nice-to-have skills
Performance engineering and DevOps/SRE experience
Experience with accounting, sales, sales operations, or other business roles
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Warsaw, Poland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Are you a high-performing digital media seller ready to take ownership of one of X’s most strategic markets? Do you combine strong agency relationships with a proven track record in performance-driven sales?
We are looking for a Senior Sales Manager (Senior Client Partner) to lead the Poland market, a large and critical growth area for X. This is a high-impact commercial role responsible for driving revenue through both direct advertisers and agency partnerships, including support on agency trading agreements.
What you’ll do
Own and grow X’s revenue in
Poland
, our key local market
Build and expand relationships with
top brand advertisers and media agencies
Drive new business development while scaling existing strategic accounts
Lead commercial conversations including
agency trading agreements and negotiations
Act as a trusted advisor on digital strategy, media planning, and performance solutions
Consistently achieve and exceed quarterly and annual sales targets
Partner cross-functionally with Client Solutions Managers to ensure flawless campaign execution
Maintain accurate pipeline management and revenue forecasting
Monitor market trends, competitor activity, and emerging opportunities
Represent X at key industry events and within the Polish advertising ecosystem
What you need for this role
Bachelor’s degree in Business, Marketing, Economics, or related field
5-8 years
of digital ad sales, business development, or account management experience
Strong experience managing
both direct clients and media agencies
Proven involvement in or exposure to
agency trading agreements
Deep understanding of the
Polish digital advertising ecosystem
Demonstrated track record of hitting or exceeding revenue targets
Strong commercial and negotiation skills
Experience with online advertising, analytics, and performance marketing
Fluency in Polish and English
What will make us really love you
Background at a major platform, publisher, or media agency
Established network within top Polish agencies
Strong consultative selling approach
Ability to manage complex stakeholder environments
Highly organized with excellent attention to detail
Comfortable operating in a fast-paced, high-growth environment
What you'll love about us
Lead one of X’s
most important European markets
Work with a dynamic, international, and high-performing team
Competitive compensation with strong performance upside
Access to best-in-class digital advertising training
Flexible work models (role and location dependent)
Real ownership, visibility, and career growth opportunities
Ready to take ownership of Poland and drive real commercial impact? Apply now and help shape the future of digital advertising with X.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is PLN 120,960. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Beverly Hills, United States; West Hollywood, United States; Glendale, United States; Woodland, United States; Costa Mesa, United States; Hawthorne, United States
Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
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УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
ОфисLondon
Houston, United States
seniorSan Francisco, CA | New York City, NY; Location Preference: Preference will be given to candidates based in New York or the San Francisco Bay Area as these positions are part of an SF- or NY-based team
УдалённоГеография найма не уточнена
ГибридSan Francisco; New York
УдалённоГеография найма не уточнена
seniorГеография найма не уточнена
ГибридSan Francisco; Toronto; New York; Montreal; Seattle