Location: Versailles, France
About Paynovate
Paynovate is a Belgium-based fintech, with branches in France and the UK, and 80+ talented colleagues, on a mission to make payments smarter, safer, and simpler. As a licensed e-money institution, we deliver payment solutions that meet the highest compliance standards, and we’re scaling fast.
We’re building a place where bold ideas are welcome, ownership is rewarded, and results matter. If you want to put your investigative skills and judgement to work on complex financial crime challenges, read on.
Your mission
As a
Transaction Monitoring Analyst
within Paynovate’s
Second Line of Defence
, you will help safeguard the integrity of our French payment activities. With a focus on a dedicated portfolio of partners, you will support timely and thorough transaction reviews, combining a responsive approach with independent, risk-based judgement.
Based in Versailles, you will join our Compliance Manager in France and work closely with our Belgian Compliance team. Together, you will support informed, consistent compliance decisions and build trusted working relationships with our partners.
What you'll do
Investigate complex or sensitive KYT cases across our French activities, analysing transaction flows, customer profiles and supporting evidence to identify unusual patterns and potential AML/CFT risks.
Conduct enhanced examinations where needed, retrieving information from internal systems and gathering additional evidence to resolve gaps or inconsistencies.
Manage cases proactively, coordinating with relevant teams and following up on missing information to ensure timely, thorough reviews.
Make independent, risk-based decisions on transaction validation and the release of blocked funds within your delegated authority, escalating concerns or cases requiring further review.
Proactively gather relevant information across internal systems and external partners to support thorough investigations.
Maintain clear, complete and traceable records of investigations and decisions, and communicate findings to management and the French and Belgian Compliance teams.
Act as a trusted compliance contact for partners on transaction monitoring matters, clarifying information requirements and providing clear updates to support effective case resolution.
Is this you?
At Paynovate, we focus on positioning the right talent in the right roles, empowering our people to drive the business forward. We seek someone who:
Brings
solid hands-on experience in KYT, transaction monitoring or AML investigations
, with the autonomy and judgement to handle complex cases.
Has worked within a fintech, e-money institution, bank or comparable financial services environment, ideally with experience in a growing or scale-up organisation.
Understands AML/CFT principles and applies a risk-based approach to transaction analysis.
Goes beyond standard checks, asking relevant questions, challenging assumptions and connecting transaction data with supporting evidence.
Makes well-supported decisions and knows when to involve colleagues or seek further expertise on complex cases.
Communicates clearly and constructively with management, colleagues and external partners, including when explaining complex findings or requesting further evidence.
Is comfortable using transaction monitoring tools and learning internal systems; familiarity with
SEON
is a plus.
Speaks and writes
fluent French and English
.
What We Offer
A permanent contract (CDI), based in Versailles
, within our French team.
An amazing job in a stimulating, profitable and fast-growing sector. Payment solutions is a complex and constantly evolving field, where innovation is key.
A role where your impact will be tangible. We are a company of owners and believe in empowering people to their full potential.
A team of talented, motivated and thoughtful individuals, coming together as one to fulfil a common goal - delivering smart, simple and innovative solutions to our clients.
A dynamic environment full of growth and development opportunities, where your career could take its next major turn. People are our greatest strength, and as an employer, we choose to deliver to you as much as you deliver to us.
A modern and friendly working environment, where work-life balance is embedded as a structural part of the organisation.
And of course, a comprehensive and market-competitive salary package.
If you’re excited to help make payments safer and bring sound judgement to complex investigations, apply now and let’s build something great together.
Location: Remote in EMEA
Hi there! We are Testlio, a global software testing company with its own freelance network. Our freelancers test apps from companies across the globe. Testlio is a great place for people who value the freedom and flexibility of remote work.
At the moment, we are looking for freelance software testers based in Réunion or Monaco
to participate in a software testing project for one of our clients, a globally know premier sporting league based out of the United States. We're currently in the process of testing out their app and subscription flow, and we'd love to welcome you as part of the testing team.
Benefits of being a freelancer at Testlio
Schedule: You can create your schedule and work on other testing runs that interest you.
Location: Testlio is a 100% remote company. Seriously, you can work from the coffee shop, your home, or while waiting for class.
Growth: You’ll be testing global-scale mobile apps and have the chance to boost your skills and grow your career.
Payment: You are paid by the hour, not by the bug. This means you get paid even if you did not uncover any bugs.
Requirements
Age: You have to be at least 18 years old.
Location: Must be physically located in
Réunion or
Monaco. The use of a VPN is prohibited.
Language: Must at least be comfortable speaking
English
.
Availability: Approximately 1h total for the setup +
90 minutes for the testing task
, spread over a couple of days.
Devices: Laptop/ PC
Experience: No experience needed, we can provide training and instructions.
What does testing look like?
Type of testing: Payments testing.
Type of work: You will be asked to test out our client's subscription flow to make sure that it works accurately in your country.
Tasks: For this workspace, we will be validating our client's overall subscription flow. The workspace will be divided into 3 parts:
You will be invited to participate in a paid project onboarding, where you can check the details and documentation prior to testing
You will receive a pre-payment from us that will be used in the next stage of the workspace, approximately $20 - $25 USD.
You will be asked to use the pre-payment amount to help us test our client's subscription purchase.
Pay rate: $18 USD / h.
Payment: Payment will be made via PayPal or Payoneer.
How to start?
Fill out the questionnaire. A member of our Recruitment Team will contact you with the next steps via email.
If you are not a match with our requirements visit our
Community
page instead to find out more about how you can participate in other projects.
If you have any questions or need help, please contact Opportunities@testlio.com using the code FRENCHPAYMENTS in the Subject line/email body so we can quickly identify your request.
Once you are ready, please fill out the initial application below. Those who meet the requirements will receive further information to participate in this paid testing opportunity.
Location: Remote in Martinique
Hi there! We are Testlio, a global software testing company with its own freelance network. Our freelancers test apps from companies across the globe. Testlio is a great place for people who value the freedom and flexibility of remote work.
At the moment, we are looking for freelance software testers based in Martinique
to participate in a software testing project for one of our clients, a globally know premier sporting league based out of the United States. We're currently in the process of testing out their app and subscription flow, and we'd love to welcome you as part of the testing team.
Benefits of being a freelancer at Testlio
Schedule: You can create your schedule and work on other testing runs that interest you.
Location: Testlio is a 100% remote company. Seriously, you can work from the coffee shop, your home, or while waiting for class.
Growth: You’ll be testing global-scale mobile apps and have the chance to boost your skills and grow your career.
Payment: You are paid by the hour, not by the bug. This means you get paid even if you did not uncover any bugs.
Requirements
Age: You have to be at least 18 years old.
Location: Must be physically located in
Martinique. The use of a VPN is prohibited.
Language: Must at least be comfortable speaking
English
.
Availability: Approximately 1h total for the setup +
90 minutes for the testing task
, spread over a couple of days.
Devices: Laptop/ PC
Experience: No experience needed, we can provide training and instructions.
What does testing look like?
Type of testing: Payments testing.
Type of work: You will be asked to test out our client's subscription flow to make sure that it works accurately in your country.
Tasks: For this workspace, we will be validating our client's overall subscription flow. The workspace will be divided into 3 parts:
You will be invited to participate in a paid project onboarding, where you can check the details and documentation prior to testing
You will receive a pre-payment from us that will be used in the next stage of the workspace, approximately $20 - $25 USD.
You will be asked to use the pre-payment amount to help us test our client's subscription purchase.
Pay rate: $12 USD / h.
Payment: Payment will be made via PayPal or Payoneer.
How to start?
Fill out the questionnaire. A member of our Recruitment Team will contact you with the next steps via email.
If you are not a match with our requirements visit our
Community
page instead to find out more about how you can participate in other projects.
If you have any questions or need help, please contact Opportunities@testlio.com using the code FRENCHPAYMENTS in the Subject line/email body so we can quickly identify your request.
Once you are ready, please fill out the initial application below. Those who meet the requirements will receive further information to participate in this paid testing opportunity.
Location: Belgrade, Serbia
Sperasoft is seeking a skilled and passionate 3D Props Artist to join our dynamic art team.
As a 3D Artist you will collaborate with the art and design teams to create visually stunning and immersive props. Your expertise in 3D modeling, texturing and rendering will contribute to the overall visual quality of the many AAA+ products we work on, ensuring an exceptional player experience.
If you have strong artistic vision, technical proficiency and a good understanding of game development, this is an exciting opportunity to bring your creativity to the forefront of the industry working with leaders in the field of 3D development.
Requirements
2+ years of working experience as a 3D Props Artist
Solid experience in modeling, sculpting and texturing environment components using 3ds Max, Maya, Zbrush and Photoshop (or equivalent packages) shown in portfolio
Ability to create interesting, detailed and visually appealing props
Be proficient with the software packages and tools of the games industry
Experience with Unreal Engine
Excellent understanding of form, shape, structure and silhouette with regard to modeling
Experience with managing polygon count and texture budgets
Ability to receive constructive feedback
Self-motivation, good communication skills, and a great team-player attitude
Good English communication and writing skills
Responsibilities
:
Develop, maintain, and create both: high polygonal models and real-time game assets matching (or exceeding) project and studio standards
Work with Lead Artists to ensure timely completion of game assets
Communicate regularly with the Lead Artist regarding the status of current tasks
Obtain Lead Artists guidance and approval as required to advance tasks
Continue to refine artistic abilities and learn new software packages and / or in-house tools
Contribute to the team-oriented environment
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11184 Logistics & Inventory Management Virtual Assistant
Independent Contractor – CPT-11184 Logistics & Inventory Management Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
This growing e-commerce company specializes in diving and water sports equipment and is seeking a Logistics & Inventory Management Virtual Assistant to support inventory tracking, import coordination, shipment monitoring, and operational logistics.
The company imports products primarily from Asia and utilizes Shopify, ShipBob, and Settle to manage inventory and fulfillment operations. The goal of this role is to remove the day-to-day logistics and inventory management responsibilities from ownership while improving visibility, organization, and operational efficiency.
This is not a customer service role. The company already has a dedicated customer service VA. This position is focused entirely on backend logistics, inventory management, shipment tracking, and operational coordination.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inventory Management
Monitor inventory levels across Shopify and ShipBob
Track stock levels and identify products approaching reorder thresholds
Assist with inventory forecasting and planning
Maintain inventory records and reporting
Support inventory reconciliation activities when needed
Import & Shipment Coordination
Track inbound shipments from overseas suppliers
Monitor Bills of Lading (BOLs), shipment status, and delivery timelines
Coordinate with customs brokers, freight providers, and logistics partners
Maintain visibility into incoming inventory and expected arrival dates
Follow up on shipment delays, exceptions, or documentation issues
Purchase Orders & Logistics Administration
Create and maintain purchase orders within Settle
Update shipment records and inventory reports
Assist with inbound shipment creation and receiving workflows
Maintain organized documentation related to imports and logistics
Reporting & Operational Support
Create and maintain inventory tracking spreadsheets
Assist with demand forecasting and inventory planning
Generate inventory and logistics reports for ownership
Help identify process improvements and operational efficiencies
Systems & Workflow Management
Work within Shopify, ShipBob, Settle, and related systems
Maintain accurate operational records and data integrity
Support logistics-related administrative workflows
Assist with ongoing process optimization initiatives
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Experience in inventory management, logistics coordination, supply chain support, or e-commerce operations
Familiarity with Shopify strongly preferred
Experience with third-party logistics (3PL) providers such as ShipBob preferred
Experience working with imports, freight forwarding, customs brokers, or international shipments preferred
Strong Excel or Google Sheets skills
Experience with inventory forecasting and purchase order management is a plus
Strong written and verbal English communication skills
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Shopify
ShipBob (Preferred)
Settle (Preferred)
Microsoft Excel / Google Sheets
Purchase Order Management Systems
Inventory Management Platforms
IDEAL CANDIDATE PROFILE
Strong attention to detail
Comfortable working with inventory and logistics data
Highly organized and process-oriented
Able to manage multiple shipments and inventory workflows simultaneously
Strong analytical and problem-solving skills
Comfortable working independently with minimal supervision
Interested in improving and streamlining operational processes
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: e-Commerce VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: Flexible
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Near Native
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Ukraine/Global (Remote)
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you — join us as a Legal Counsel (Consulting and Agreements)!
Requirements
Essential Requirements:
Full Legal Degree;
At least Upper-Intermediate level of English (oral, written, legal);
Excellent knowledge of Ukrainian and international law (experience with the jurisdictions of the European Union and common law jurisdictions such as the UK, the USA, Canada, and Australia will be a plus);
Minimum of 2 years of experience as a Legal Counsel in the fields of corporate, financial, or IT law.
Practical Legal Skills:
Legal support for the operations of national and foreign companies;
Reviewing and drafting contracts/agreements, including NDAs, service, license agreements and other contracts pertaining to IP rights;
Drafting corporate policies and agreements, including data processing and privacy policies in compliance with GDPR standards, risk management policies, HR-related documents, and others.
Personal and Professional Attributes:
Professional work ethic and strong attention to detail;
Diligence, attentiveness, and accountability;
Excellent analytical skills;
Ability to work effectively in a team environment;
Commitment to continuous learning and professional development;
Proactive mindset and a focus on the prevention of problems;
Autonomy in task execution.
Responsibilities
Conducting legal research and preparing legal memoranda on specialized corporate, tax, and marketing issues relevant to the company's operations;
Mitigating the company's legal risks;
Providing contractual support for the holding's companies, including drafting and legal review/vetting of agreements, particularly Software Development Agreements, SLAs, License Agreements, Agreements on Assignment of Rights, Work-for-Hire Agreements, SaaS Agreements, Advertising Agreements, and website legal documents (Public Offer Agreements, Terms of Service, templates, etc.);
Providing legal support for the marketing area, including promotional campaigns, Intellectual Property protection, and countermeasures against information/reputational attacks. Drafting Partnership Agreements, Sponsorship Agreements, Memoranda of Understanding (MoUs), and Cooperation Agreements;
Preparing corporate documentation, including Non-Disclosure Agreements (NDAs), Privacy Policies, Terms of Service, Public Contracts and Offers, promotional campaign rules, etc.;
Providing legal consultation to the HR department and company employees.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
We are looking for a Senior Machine Learning Engineer to develop, deploy, and maintain machine learning and AI solutions for advanced financial data processing and reconciliation platforms. You will work with large and complex financial transaction datasets to build solutions for transaction matching, reconciliation, and exception handling.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
📈 FINANCE COMMUNITY AT ALAN
Finance & Strategy exists to enable better decisions, faster, at every level of the company, in a regulated, diverse and ever changing business.
We succeed when ambitious goals become credible plans, when strategic bets are grounded in financial reality, and when the entire company (not just Finance!) speaks the language of performance.
We set the right ambition, we monitor whether we're getting there, and we raise our hand when something needs to change.
We are not record-keepers. We are builders, partners, and challengers. We are looking for people who want to build, support decision making processes and challenge the status quo.
The core responsibilities of the Finance & Strategy community are:
- Strategy & Planning: steers Alan's financial performance through business planning, financial and operational monitoring, investor relations and financing
- Financial Reporting: is the steward of Alan's financial truth, ensuring that we produce accurate, timely financial data. It owns the reporting to all key stakeholders (board, leadership team, tax authorities, and regulators like the ACPR) and ensures that financial data is the single, uncontested source of truth for the company's performance.
- Finance Data and Operations: Build and own the core finance data and tooling infrastructure (models, pipelines, and concepts that connect business operations to financial reality). This is where Finance meets product thinking
- Functional poles with end-to-end ownership of their domain: Treasury, Procurement, M&A
⭐️ YOUR MISSION ⭐️
We are looking for a rigorous and hands-on accountant to help shape and run Alan's closing production process.
You will be part of our Financial Reporting area, focusing on Financial production. This area ensures that every number in our books is accurate, timely, and trustworthy, and serves as the source of truth for all financial decisions across the company.
Your role will be twofold:
- Run our key accounting processes: Lead monthly, quarterly, and year-end closings
- Ensure a feedback loop to drive process improvements, surface anomalies, flag data gaps, and actively contribute to making the closing faster, more automated, and more reliable over time. You will be a key partner to our Financial Operations and Data teams.
⭐️ WHAT YOU WILL DO ⭐️
- Month-end close: own the end-to-end closing cycle across multiple legal entities; push pre-formatted journal entries into NetSuite, ensure completeness and accuracy, and deliver on schedule every month (target: J+5)
- Accounting review: perform a thorough first-level review of balance sheet and P&L accounts at each close; identify unusual movements, resolve discrepancies, and ensure the overall reliability of the financial statements; build processes (routines, verification files, control procedures)
- Account and bank reconciliation: maintain clean, up-to-date reconciliations across all balance sheet accounts and entities on a daily basis;
- Contribute to finance transformation and system improvements: identify manual or repetitive tasks and collaborate with Financial Data to drive automation and reduce closing friction over time ; translate new business streams and P&L lines into accounting (acting as an interface between business teams and Finance)
- Tax and statutory compliance: prepare and file VAT returns, URSSAF declarations, and other statutory filings accurately and on time; coordinate with external advisors where needed
⭐️ QUALIFICATIONS ⭐️
Experience and technical skills
- 4 to 6 years of accounting experience minimum, in an accounting firm or in-house at a fast-paced startup/scale-up
- Languages: full fluency in French and English
- Deep command of French accounting standards: VAT rules, URSSAF declarations, bank reconciliation, general ledger management, and month-end close processes
- Proven ability to own a closing cycle end-to-end, including identifying and resolving issues independently
- Hands-on experience with an ERP (NetSuite is a strong plus)
- Comfortable with spreadsheets (Google Sheets or Excel); familiarity with modern accounting tools (Pennylane, Payflows, etc.) is a plus
Mindset and soft skills
- Reliable and detail-oriented: you deliver on time, every time, and keep a clean audit trail
- Autonomous and self-directed: you don't wait to be told what to do next; you manage your priorities, make decisions independently, and know how to take a step back to distinguish what truly matters from day-to-day noise
- Process-driven: you naturally question how things are done and come with concrete ideas to improve them
- Curious about automation and tooling; comfortable working in a data-driven environment
- Clear communicator: you know when to move independently and when to escalate
For this role we are looking to hire within the B0-C0 level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
- Location: You must be legally eligible to work from France.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Remote
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as an Influence Marketing Team Lead!
Requirements
5+ years of experience in influencer marketing, including 2+ years in a leadership role, preferably within crypto, fintech, Web3, technology, or global consumer brands.
Fluent English (C1 or higher) is essential. Spanish and other foreign languages are a strong advantage.
Proven experience developing and executing international influencer marketing strategies across Europe, LATAM, and other global markets.
Strong track record of launching and scaling influencer campaigns, ambassador programs, affiliate marketing initiatives, and long-term creator partnerships.
Strong analytical and performance marketing skills, with hands-on experience in KPI management, attribution, CAC, CPA, ROI, ROMI, conversion rates, and user acquisition.
Deep understanding of brand awareness metrics, audience reach, engagement, share of voice, and brand positioning.
Proven leadership skills, including team management, strategic planning, budget ownership, and cross-functional collaboration.
Strong negotiation skills and experience managing international agencies, influencers, creators, and strategic partners.
A proactive, results-driven mindset with full ownership of strategy, execution, and business outcomes.
Strong understanding of crypto and fintech products, influencer marketing regulations, advertising disclosures, and reputational risk management across international markets.
English - C1. Spanish - would be a plus.
Responsibilities
Develop and implement a comprehensive global influencer marketing strategy for WhiteBIT and W Group, aligned with business objectives, brand positioning, and international expansion.
Lead and develop the influencer marketing team, establishing effective processes, clear KPIs, accountability, and high performance standards.
Plan, launch, and scale influencer marketing campaigns worldwide, including Europe, Asia, LATAM, and other strategic markets.
Build, launch, and manage global ambassador and affiliate programs, ensuring scalable partnerships and measurable business impact.
Drive brand awareness, brand visibility, and reputation through strategic partnerships with leading influencers, KOLs, creators, and industry opinion leaders.
Deliver measurable performance results, including user acquisition, registrations, conversions, and improved customer acquisition efficiency.
Own influencer marketing budgets, optimize investments, and ensure achievement of ROI, ROMI, and performance targets.
Develop and implement performance measurement frameworks, reporting dashboards, and data-driven campaign optimization processes.
Identify and establish partnerships with high-impact global influencers, agencies, and strategic partners.
Collaborate with global and local marketing, PR, brand, performance, and business development teams to ensure consistent brand messaging and effective campaign execution.
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Netherlands
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
What you will do
As a Digital Marketing intern you will operationally support the implementation of our marketing campaigns planning and execution, as well as the implementation of our weekly newsletters and campaign automations. You will also take ownership of our CRM support channel, answering questions coming from other Catawiki departments. Finally you will support the team with our A/B testing analyses as well as our post campaigns analyses.
The channels you will use are email, app push notifications, in-app pop ups, Web/app notification center and platform banners.
Who you are
You are a driven and self motivated person that has some understanding of email marketing (a plus but not a requirement). You enjoy contributing creative ideas and also have an affinity with numbers. You have a good attention to detail and are interested in project managing and operationally implementing campaigns.
In addition of having good communication skills you are:
Available to start as soon as possible
In order to be considered for this internship, you need to be registered as a student in a Dutch university during the entire internship period. A tri-party agreement will be requested.
In possession of a can-do attitude; your desire to work hard and be flexible
Comfortable with AI tools (ie. ChatGPT, Gemini) and G Suite (ie. Google Sheets)
Here’s what we can offer you
This is your chance to become part of a fast but sustainable growing tech company! You will have an exciting role in a young, fast-growing, dynamic & international organisation. You'll be part of an enthusiastic, highly motivated team of 800+ international Catawikians; you'll have big responsibilities and can really create something. Additionally you can expect:
A
hybrid internship
with regular presence at our Amsterdam city-center office.
Working with a top notch team acting on a champions league level in a super complex dynamic environment; you will learn a lot!
Monthly allowance of 600€
A diverse and
international team
with over 50 different nationalities.
A great office
located in the heart of Amsterdam with an easy-going atmosphere.
Our entrepreneurial environment encourages everyone to take
initiative and experiment
with new ideas. You’ll actively contribute to the growth of the Catawiki platform.
Tailor-made trainings to facilitate your personal and professional growth
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Warszawa, Poland
Workplace: fully
We are looking for a Senior Java Developer:
🧾 Employment type: Full time
🌍 Candidate Location: Poland
🚀 Start: January
🧭 Planned Work Duration: Minimum 12 months
Please note that the candidate must be employed on a 0.125 FTE basis under a UoP (employment contract), with an additional service contract (B2B or mandate contract).
Payment terms: up to 60 days.
👥 Customer Description:
Our client is a global management consulting organization serving enterprises and public-sector organizations worldwide.
🧩 Project Description:
A global technology ecosystem supporting strategy-to-execution delivery across Generative AI, cloud transformation, and advanced analytics.
⚙️ Project Phase:
Ongoing
💡 Hard Skills / Must Have:
• 5+ years of professional software development experience
• Strong hands-on expertise in Java and Spring Boot
• Practical knowledge of AI tools for software development
• Ability to use AI tools for tasks beyond the primary technology stack
• Adaptability to different technologies and technical requirements
✨ Hard Skills / Nice to Have (Optional):
• Python scripting
• Next.js
• AWS Glue Jobs
• Generative AI and prompt engineering
📌 Responsibilities:
• Develop and maintain backend applications using Java and Spring Boot
• Design scalable and reliable software solutions
• Collaborate with distributed teams throughout the software development lifecycle
• Use AI tools to accelerate delivery and solve technical challenges
🧪 Technology Stack:
Java, Spring Boot, AI tools, Generative AI and prompt engineering
📞 Interview stages:
• English check (15 minutes)
• internal technical interview (1-1,5 hour)
• client interview (1 hour)
• client interview – cultural fit (45 minutes)
📝 Additional notes:
The candidate must be employed in company at 0.125 FTE under UoP (employment contract) and additionally under a service contract (B2B or mandate contract). Payment terms — up to 60 days. Work will be performed using client-provided equipment.
What we offer
Model: B2B contract with Bonapolia - one contract, one monthly invoice
Rate: negotiated per candidate seniority and client budget
Payment: monthly invoice, paid on the same schedule the client pays us (60 days)
Contract written under your country's law
We handle the client-side paperwork: MSA, NDA, invoicing
🏢
About Bonapolia
Bonapolia is a family-owned IT staff augmentation team based in Lisbon. We build engineering teams for product companies and IT consultancies across Europe and the US.
More at
bonapolia.com
📩 Ready to Join?
We look forward to receiving your application and welcoming you to our team!
Location: Europe
Workplace: remote
Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.
Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins.
We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts.
The role
Belkins is launching Intake (a new pod that owns every new client's first three months): onboarding, campaign launch, first booked meetings, and the handoff to a long-term account team.
You'll lead the pod and be accountable for one outcome: new clients who see results and stay.
This isn't a role with a comfortable book of long-term accounts. Every client is new, most are demanding, and results are expected from week one.
The pace is high and there's no rigid playbook yet.
If that sounds energizing rather than exhausting, we'd like to talk.
What you'll own
Every new client from kickoff to month 3.
That covers onboarding, launch, first results and a clean handoff.
A team of Account Strategists and SDRs.
You'll assign accounts, coach the team, and hire or replace people quickly when someone isn't delivering.
The campaigns themselves.
When a campaign isn't booking meetings, you open it, find the cause (list, copy, targeting or SDR)
and fix it yourself
.
The hard conversations.
You'll join escalation calls with US clients, reset expectations and step in on at-risk accounts.
The numbers.
These include trial-to-long-term conversion, appointments against plan, time to first appointment and onboarding time.
The function itself.
Intake is new. Once you've seen it in action, we expect you to tell us what doesn't work and rebuild it.
What success looks like
Month 1:
You learn the clients and processes alongside our Head of Delivery, take over pod operations and join live onboardings.
Month 3:
You fully own the pod and its metrics, and you've made your first team decisions.
Month 6:
You run Intake on your own and have launched improvements to onboarding, handoff or hiring.
You'll fit if you
Started hands-on (SDR/BDR, AE, CSM or AM) and went on to lead that function. You've done the work and you've managed it.
Know at least one outbound channel from the inside: cold email, calling or LinkedIn.
Have managed a client-facing team, including hiring and letting people go.
Speak advanced English (C1) and stay confident on difficult calls with US clients.
Move fast. You get going in days, not weeks, and make people decisions without dragging them out.
Bonus points
Experience in an outbound or lead-gen agency, SDR outsourcing, or another client-services business of 50–200 people
Experience with US clients
You've built or rebuilt an onboarding, CS or delivery process
You use AI tools in your daily work
Why join
You'll build a brand-new function that leadership sees as a priority.
You'll have real ownership: your decisions shape how Belkins onboards every client.
The role grows as Intake grows, in scope, team size and budget.
Hiring process
Intro call with our recruiter (30 min)
Case review and discussion with our Managing Director -
Alex
: we share real materials in advance and talk them through together
Final interview with CEO
If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Limassol, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
We are now looking for an experienced and strategic Account Manager with a true service first and analytical mindset to join our team. This is a varied and challenging role where you’ll build strong relationships with our restaurant partners and help them thrive on Wolt.
What you’ll be doing
In this role, you’ll take care of your own restaurant portfolio, acting as a trusted partner and advisor while driving performance and growth.
Day-to-day in this role you’ll:
Manage the overall restaurant relationship post-onboarding.
Conduct strong analysis of portfolio performance and frequent quality & satisfaction checks.
Contact restaurant partners via phone and other channels.
Provide analytical after-sales support to improve partner performance.
Build strong client relationships through regular communication.
Report on the status of accounts.
Promote new services and marketing campaigns to existing partners.
Act as a key communicator between operations and restaurant partners.
Collaborate with the marketing team to plan and execute campaigns together with partners.
Analyze the Cyprus market on an ongoing basis.
Monitor competitor activities and report back.
Our humble expectations
3 to 5 years of success in account management or B2B sales with clear commercial impact.
Strong analytical judgment. Comfortable using dashboards such as Looker and Power BI to turn data into decisions.
Excellent relationship building and communication across a wide range of stakeholders.
High ownership and reliability. You manage your pipeline, remove blockers, and seek guidance only on new or complex work.
Fluent in Greek and English.
Advanced Excel or Google Sheets skills.
What we offer
An opportunity to work in a fast-growing tech company with a startup mindset
The chance to make a significant impact on the growth and success of our restaurant partners.
A supportive and inclusive team culture that values innovation and continuous improvement.
Opportunities for personal and professional development within a global organization.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Fujairah, United Arab Emirates
Workplace: on-site
Deluxe Holiday Homes is a leading holiday-home and property-management company in Dubai, managing over 700 premium short-term rental properties. The wider Deluxe Homes Group operates several licensed entities, a real estate brokerage, and joint ventures across the UAE and Armenia.
About the Role
As a
Guest Support Agent
, you will play a key role in ensuring a smooth and seamless guest experience by handling inquiries, coordinating with internal departments, and managing pre-arrival requirements. You will serve as a point of contact for guests across various communication channels, ensuring their requests are addressed promptly and that all necessary documentation, registrations, and arrangements are completed before arrival.
Job requirements
Respond to, document, forward, and resolve guest inquiries, complaints, requests, and questions in a timely and professional manner.
Record support tickets, coordinate with the relevant departments (Maintenance, Housekeeping, Reservations, Logistics, Guest Relations, and others), and follow up with internal teams and/or guests to ensure timely resolution.
Contact upcoming guests via phone, email, or messaging platforms to ensure pre-arrival forms are submitted, required documents are collected and processed, community registrations are completed, and DTCM registration requirements are fulfilled.
Respond to guest inquiries through online travel agency (OTA) platforms, including Booking.com, Airbnb, and other relevant channels.
Follow up with guests to obtain the necessary documents and information before their scheduled arrival.
Process and prepare guest documents, including cropping images, uploading files to relevant systems, and ensuring documents meet the required standards.
Accurately record and maintain guest information and documentation in the internal Property Management System (PMS) and DET systems.
Communicate with building management and community representatives to register guests and secure the necessary approvals before arrival.
Coordinate continuously with team members and relevant departments to ensure guest concerns and operational issues are resolved efficiently.
Escalate issues when necessary and prepare reports as required by management.
Perform other administrative duties and responsibilities as assigned by management.
Nationality: Emirati (UAE Nationals only).
Languages: Proficiency in both Arabic and English.
Location: Willingness to work at our Fujairah location.
Relevant Experience: Previous experience in guest support, customer service, hospitality, or holiday-home operations is preferred.
Computer Skills: Computer knowledge, ability to navigate digital systems, and willingness to learn and undergo training.
Communication Skills: Excellent verbal and written communication skills, with the ability to handle guest inquiries and complaints professionally.
Customer Service: Strong guest-service orientation, professionalism, and a proactive approach to resolving concerns.
Organization: Excellent attention to detail, time management, and documentation skills.
Coordination: Ability to multitask, coordinate with different departments, follow up on pending requests, and ensure timely resolution of issues.
Location: Englewood, OH
Work with meaning!
Join the CaptiveAire team!
We’re hiring Production Workers at Ratliff Metal Spinning, our manufacturing facility in Englewood, Ohio. If you’re looking for meaningful, hands-on work in a fast-paced, climate-controlled environment with a financially stable company, we’d love to hear from you.
Pre-Employment Requirements:
• Employment is contingent upon a satisfactory background check and a negative drug screen.
Schedule:
• Monday-Friday 7 a.m. - 3:30 p.m.
• Overtime is infrequent but may be required based on business needs.
What We’re Looking For:
• Strong work ethic and willingness to learn
• Basic mechanical aptitude and ability to use hand and power tools
• Basic computer skills and strong organizational skills
• Ability to work effectively both independently and as part of a team in a fast-paced environment
• Reliable attendance and punctuality
• Commitment to following safety procedures and quality standards
Job Description:
• Operate a variety of CNC and manually controlled metal-forming equipment according to job specifications
• Read and interpret blueprints, technical drawings, and work orders to determine dimensions, tolerances, and production requirements
• Prepare and load raw materials and parts into machines
• Perform test runs to verify proper machine operation and setup
• Set up and operate machines through complete production cycles
• Monitor equipment throughout production runs to maintain consistent quality and efficiency
• Use precision measuring instruments, including calipers, micrometers, and gauges, to verify finished parts meet specifications
• Perform routine daily maintenance and report equipment malfunctions as needed
• Adhere strictly to company safety policies and quality control procedures
• Participate in on-the-job training and continuous improvement initiatives
Job Requirements:
• Ability to lift up to 35 lbs. on a continuous basis and up to 50 lbs. occasionally and independently
• Basic math skills
• Ability to follow verbal and written work instructions accurately
• Basic computer skills; knowledge of Microsoft Word and Excel preferred
• CNC or production machine experience preferred
• Reliable in reporting to work as scheduled and on time
• Ability to read and write in English as required to understand work instructions, safety information, and production documentation
Salary:
• $20-$23 per hour based upon experience
• Monthly bonus based on productivity & profits
• $2,000 Signing Bonus
Benefits/Incentives:
• Health & Insurance: Medical, Dental, Vision coverage; $100,000 Life Insurance and Long-Term Disability with medical election
• Financial Benefits: 401k with employer match; Flexible Spending Account (FSA)
• Time Off: Nine (9) paid holidays; Paid Time Off (PTO) for vacation, personal, bereavement, and sick days, based upon tenure; PTO Buyout Program
• Recognition & Rewards: Perfect Attendance Award; Tenure Award
• Workplace Support: Uniform shirt allotment; safety footwear and prescription eyewear subsidy
• Wellness & Perks: Gym membership; Healthy snacks and catered lunch on Fridays
APPLY NOW!
Apply thru
www.indeed.com
or Careers on our website at
www.captiveaire.com
• Applications for this position are valid for 60 days. Candidates wishing to be considered after this period must submit a new application.
• This is a safety-sensitive position, and employees are subject to drug and alcohol testing in accordance with CaptiveAire/Ratliff Metal Spinning’s Drug-Free Workplace policy.
• CaptiveAire/Ratliff Metal Spinning is proud to be an equal opportunity employer. We evaluate applications without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other factor prohibited by law.
Location: Argentina; Peru; Colombia; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Voice team is Client Engagement’s premium support channel for high-value clients, providing voice support through the Kraken apps. We deliver exceptional white-glove service that is fast, clear, and trustworthy, earning loyalty through the Voice “friend experience” and shaping each client’s journey into a 6-Star experience.
Join a fast-paced frontline team and shape Kraken client journeys. This is a tremendous growth path for an ambitious specialist with a strong performance record and growth mindset. This is an opportunity for someone who wants to round out generalist customer service skills, elevate communication, and work up close with clients. You’ll assist clients and help grow the next generation of Kraken clients across multiple geographies through new products and services, an exciting, hands-on adventure with meaningful impact.
This role offers a fixed-term contract, for the duration of 6 months.
THE OPPORTUNITY
- Answer inbound Voice calls with friendly, professional service, drive quick, accurate resolutions
- Clarify client goals, provide education on Kraken products and services, and guide funding, trading, and other account activities
- Test new products and features to develop expertise that resolves issues end-to-end and responsibly position products where they fit
- Build client relationships, identify growth opportunities and connect clients with Kraken products that meet their needs.
- Achieve goals with your manager, contribute to team discussions and 1:1s, and help improve the client experience through feedback and growth projects.
WHAT YOU BRING
- 2+ years of experience in a customer service or business support role where you’ve proven to be a pro at delivering a 5-star experience. This can be within retail, hospitality, or a customer service center
- You must be willing to work shifts on a 24/7 rotating schedule, including evenings and weekends
- Exceptional attention to detail, with strong workflow accuracy and process adherence
- Highly organized, with excellent time management across multiple priorities in a fast-paced environment
- Fluency in both English and Spanish at native-like level; proficiency in Portuguese is a plus
- Quick to grasp new concepts, systems, and process changes, and skilled at explaining complex procedures clearly to clients and internal stakeholders
- A foundational understanding of how crypto trading works, with the eagerness to deepen that knowledge as Kraken’s product suite grows.
- Comfortable with Zendesk and knowledge bases; able to multitask with poise
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоRemote in EMEA
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
География найма не уточнена
ГибридseniorParis, France
УдалённоleadГеография найма не уточнена
СтажёрNetherlands
УдалённоheadEurope
Limassol, Cyprus
ОфисFujairah, United Arab Emirates
Englewood, OH
УдалённоArgentina; Peru; Colombia; Mexico; Chile; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance